Business Support / Finance admin

We are looking for a business support/accounts receivable accountant to join our Incsub family. We’re seeking someone with experience in generating revenue, payroll, and bookkeeping.

You will be responsible for administrative tasks and contribute to improving the company’s workplace.

This is a full-time, varied role with lots of exposure to the different duties within the business. We ask for 40 hours per week, and you can choose your own schedule.

RESPONSIBILITIES

  • Assisting with Bookkeeping
  • PA duties
  • Diary Management
  • Maintaining internal financial accounting, monitoring and reporting.
  • Reporting monthly accruals, prepayments and similar accounting entries.
  • Preparing monthly and quarterly financial reports.
  • Accurately producing and presenting budgeting, financial and forecasting reports.
  • Tracking and managing staff budgets and reimbursements
  • Verify and record transactions
  • Resolve account discrepancies
  • Working with payroll-related matters
  • Administrative duties linked to HR, etc.

QUALIFICATIONS

  • Great eye for detail
  • Self-motivated, driven, and hardworking
  • Ability to prioritize and manage your workload
  • Problem-solving and decision-making aptitude
  • Prior Bookkeeping experience
  • Expertise in annual budgeting and projections to a deadline
  • Previous experience or exposure to payroll operations (estimates, actuals, data entering working hours for payroll)
  • Background in handling budgets, reimbursements, and bonuses
  • Skilled in running financial reports
  • Competence in using industry-standard accounting and office software packages, including Xero and  Zoho Books
  • Experience in the reconciliation of entries into the accounting system
  • Must have a good understanding of Google Sheets and spreadsheets.
SKILL-SET

Xero, Zoho Books, Google Sheets, Hubstaff, English language, Communication

JOB BENEFITS

We are committed to developing skills and rewarding our staff. We offer:

  • Flexibility
  • Very attractive working conditions for the right candidate
  • 28 days paid leave per annum (up to 35 days)
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Long service leave (3 months off paid) after you’ve been with us for a while
  • Up to 2 months’ salary bonus based on company growth targets
  • Technology budgets every three years; the longer you serve, the higher you deserve
  • General expenses budget yearly; the longer you work, the more you get

Our company values are that family and friends come first, and we always look to promote internally!

WHAT SHOULD I DO NOW?

If you would like to be a part of our family and feel that your values match ours, please apply by clicking the button below – upload your CV, and we will be in touch.

HIRING PROCESS

Our hiring process includes an interview with our management team.

APPLY HERE

REPRICING COORDINATOR

POSITION SUMMARY

The Repricing Coordinator is responsible for re-pricing medical (CMS1500, UB04) and dental claims using multiple applications to obtain discounted rates.

ESSENTIAL FUNCTIONS

  • Repricing of CMS1500 and UB04 forms for various PPO networks.
  • Ability to use several different computer applications to obtain the information needed to correctly re-price a claim.
  • Ability to key claims once repriced into the QicLink system.
  • Ability to communicate effectively with various Team members & departments to resolve issues.
  • Must be able to re-price and key claims at 99% or greater accuracy.

EDUCATION

  • High School Education or GED required.

EXPERIENCE AND SKILLS

  • Minimum of 1 or more years data entry required.
  • Intermediate level Microsoft Word, Excel, Outlook skills required.
  • Microsoft Access experience is a preferred.
  • Experience with HCFA and UB92’s preferred.
  • Previous customer service experience is preferred.

POSITION COMPETENCIES

  • Communication
  • Customer Focus
  • Accountability
  • Functional/Technical Job Skills

PHYSICAL DEMANDS:

  • This is an office environment requiring extended sitting and computer work.

WORK ENVIRONMENT 

  • Remote. 

APPLY HERE

Development Database Assistant

JOB SUMMARY

The Development Database Assistant is responsible for gift entry, data integrity and providing information to support prospect management and stewardship efforts, and for timely and accurate processing and documentation of gifts, plus the maintenance and integrity of donor records. This role will collaborate cross-functionally to provide key information so that donors are acknowledged, stewarded, and assigned to prospect pools. This position is a member of the Development Services team reporting to the Associate Director of Data Operations.

PRIMARY DUTIES

  • Responsible for accurate and timely entry of financial gifts, pledges, bequests and other donor commitments into the database, Revolution Online CRM.
  • Assist with identifying and implementing data integrity measures, developing a weekly data hygiene practice including maintaining donor records, adjusting donations, merging duplicate records, completing standard imports and clean-up projects as assigned.
  • Process member and donor credit card payments received at HQ and processed by the NTHP customer service call center.
  • Scan and store source documentation on constituent records and/or other shared drives appropriately.
  • Enter adjustments for a variety of transaction types including, refunds and bounced checks.
  • Support the monthly financial reconciliation process.
  • Produce the daily gift transactions and Midlevel plus daily transactions reports and email results to a National Trust staff distribution list.
  • Compile and mail monthly credit card declines, and cc expire date mailings to members. Receive and update member records when letters are returned by members.
  • Execute weekly gift acknowledgement data files for fulfillment by our mail shop and communicate with stewardship and communications to ensure major gifts are in the acknowledgment queue.
  • Provide daily reports to prospect management team with capacity and inclination ratings for further qualification.
  • Assist the prospect research team with donor research request inquiries.
  • Provide general support to ad hoc development division data requests.
  • Additional duties as assigned.

QUALIFICATIONS

  • At least 2+ years’ relevant professional experience in a nonprofit fundraising setting preferred, particularly in a matrixed and geographically dispersed non-profit. At least 1+ years working in a fundraising CRM; experience with Revolution Online (ROI) CRM is a plus. Working knowledge or genuine interest in learning prospect management and general fundraising principles.
  • Basic analytical and problem-solving skills, including issue identification and prioritization. Basic project-organization skills. Ability to achieve results with moderate supervision.
  • Excellent writing, spelling, grammar, and proofreading skills, as well as strong verbal communication and customer service skills. Strong organizational skills. Excellent attention to detail.
  • Experience successfully interacting with key stakeholders. Ability to collaborate to achieve results. When working in the office, public contact and ability to work successfully in close proximity to others required. When working off site, ability work effectively in a remote environment, maintaining productivity and communications to meet deadlines and goals, is required.
  • Demonstrated success in working with culturally diverse colleagues and stakeholders. Bi-lingual language skills a plus.
  • Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion. Ability to adapt and be flexible in a dynamic work environment. Ability to work effectively with frequent interruptions required. Able to handle frequently changing and/or unscheduled tasks with accuracy. Entrepreneurial spirit and skill set a plus.
  • Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
  • Demonstrated competence using Zoom, MS Teams, and other video conferencing platforms in a professional setting. Proficiency with Microsoft Office products required, including Outlook, Word and Excel.
  • Professional and effective phone manner.
  • Regular and reliable attendance required.

PAY & BENEFITS

This is a full time, non-exempt-level position, eligible for full benefits, including affordable health, dental, vision and life insurance, retirement plan contributions, and 3.5 weeks of paid vacation, plus sick time and holidays.

Hiring range: $27.47-28.30 per hour (annualized to $50,000-51,500 based on a schedule of 35 hours/week)

APPLY HERE

Controller

FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational excellence. Our CMMS software enables customers to streamline processes, increase asset productivity, and turn actionable insights into meaningful results.

The Controller will lead financial statement preparation, manage day-to-day accounting operations, and support the financial needs of a growing SaaS business.

Responsibilities:

  • Responsible for timely and accurate monthly financial statement preparation based on US GAAP, including close procedures, quarterly and annual reviews and adjustments, balance sheet reconciliations, and variance analyses
  • Responsible for the technical and transactional areas of accounting (the general ledger, revenue, accounts receivable, accounts payable, treasury, payroll, reporting, and tax)
  • Oversight of key internal controls to ensure they are executed consistently and evidence of control operation is maintained
  • Participate in M&A activity, including due diligence and onboarding of new businesses
  • Follow best practices for close processes, general ledger reconciliations, and documentation for audit requirements
  • Maintaining QuickBooks Online, SaaSOptics/Maxio, BREX, and related accounting systems
  • Perform semi-monthly payroll processing and benefits administration
  • Working with tax firm and ensuring compliance with local, state, and federal government reporting requirements and tax filings and filing for all appropriate tax credits and rebates
  • Provide and support analysis on financial results (trends, performance metrics, benchmarks) and work closely with the FP&A team for company reporting efforts related to senior leadership presentations, budgeting, forecasting, Board presentations, and reporting of actuals
  • Develop, manage, and mentor a high-performing team
  • Collaborate across IT, finance, legal, sales, and marketing functions to ensure adherence to US GAAP and other reporting and compliance standards
  • Special projects as assigned by VP, Finance

Requirements

Preferred Experience and Qualifications:

  • Must have 7+ years of rigorous accounting and finance experience, including 2+ years of experience preparing financial statements, general ledger functions, and payroll processing
  • Strong knowledge of GAAP standards, general accounting practices/procedures, and end-to-end business processes
  • Preferred experience with Salesforce, Quickbooks Online, and SaaSOptics/Maxio
  • Understanding of the SaaS business model is highly preferred but not required
  • Excellent proficiency with accounting and corporate finance including topics such as billing, revenue recognition, accruals, and cash flows
  • Must be a highly self-motivated, detail-oriented individual with the ability to prioritize
  • Must demonstrate strong ethics and integrity
  • Must have strong interpersonal, communication, analytical, and planning skills to work with team members at all levels effectively

Benefits

FMX Benefits & Life at FMX:

  • You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
  • Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you’re getting your work done then our working hours are flexible.
  • Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.

Company:

FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. 

APPLY HERE

BILLING COORDINATOR

The Billing Coordinator is responsible for managing all aspects of the billing process, including establishing, changing, and auditing client accounts, creating, and issuing invoices, processing payments, and reconciling accounts. In this role, you will work closely with clients, internal teams, and external partners to ensure timely and accurate billing. You will also be responsible for maintaining accurate financial records, analyzing data, and identifying areas for process improvement. The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment. A background in accounting, finance, or business administration is preferred.

ESSENTIAL FUNCTIONS:

  • Post cash, wires and transfers daily.
  • Import files for monthly billing activity.
  • Create self-bills for multiple clients for various types of service.
  • File state reporting for a large number of clients.
  • Create monthly invoices for a large number of clients.
  • Set-up new accounts for our new book of business.
  • Change accounts for existing book of business.
  • Audit accounts for to ensure setup/changes were allocated correctly.
  • Create/Maintain Excel spreadsheets to track services/activity for several clients.
  • Other duties as assigned.

EDUCATION:

  • High School diploma or equivalent required
  • Some college coursework in business, accounting, or finance is preferred

EXPERIENCE AND SKILLS:

  • Minimum of 1-2 years of experience in an administrative or customer service role.
  • Minimum of 1 year of experience working in a billing, finance, or accounting role is preferred.
  • Knowledge and experience working with financial software and systems is desired.
  • Strong attention to detail and accuracy in data entry and billing processes
  • Ability to work effectively in a remote setting, with self-discipline and good time-management skills
  • Strong communication and interpersonal skills to effectively work with clients and team members
  • Ability to analyze and interpret financial data and reports
  • Strong problem-solving and critical thinking skills
  • Knowledge of accounting and billing principles and practices
  • Ability to work independently and manage multiple tasks and projects simultaneously
  • Strong customer service skills and ability to resolve issues in a timely and professional manner
  • Proficiency in Microsoft Office Suite, particularly Excel and Access
  • Ability to adapt and learn new software and systems as needed

POSITION COMPETENCIES:

  • Communication
  • Teamwork
  • Productivity
  • Quality of Work
  • Reliability and Attendance
  • Service Focus
  • Initiative
  • Technical Job Skills

PHYSICAL DEMANDS:

Ability to sit for long periods of time. Ability to communicate via telephone.WORK

 ENVIRONMENT:

Remote

APPLY HERE

Data Entry Specialist (Remote)

Data Entry Specialist (Remote)

Remote (Must work EST)

$25hr (Weekly pay)

12 month contract (Great potential for extension)

Full- time, M-F, 8-5pm EST

Benefits: Medical/Dental/Vision

 **Please only apply if you have 2yrs of recent Data entry experience within a Customer Support environment. Must have excellent written skills and also Excel experience**

Duties:

  • Develop subject matter expertise in processing and invoicing capital service agreements.
  • Manage customer asset and service agreement records, including contact updates, warranty, repair, loaners, and other service requests.
  • Process and invoice capital returns, replacements, loaners, and repair requests.
  • Obtain Purchase Orders from customer for capital equipment loaner and repair processing.
  • Prioritize and respond to requests from field reps and customers, working to resolve issues and questions on first contact where possible.
  • Assist in asset recovery process associated with repairs, loaners, evals, and placements.
  • Participate in cross-functional teams including providing voice of customer to build service into design associated with continuous improvement and new service development.
  • Ensure confidentiality of patient and customer information, as well as confidential and proprietary information, during all customer interactions.

What you’ve accomplished:

  • High School Diploma
  • 2+ years of Data Entry experience in customer support environment
  • Experience with SAP ERP or similar ERP systems
  • Experience with Salesforce or similar
  • Must have excellent writing skills with email communication with customers.
  • Must have experience with Excel and able to work with spreadsheets.
  • Experience with documenting forms into systems
  • Comfortable with manual processes, entering information into excel and repetitive work
  • Attention to detail – worked in a role that requires inputting information accurately
  • Experienced in G-Suite (Docs, Sheets)
  • Quality minded; motivated to seek out errors and inquire during discrepancies.

APPLY HERE

Editorial Assistant

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

About the Role:

The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations.

How you will make an impact:

  • Provides support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects.
  • Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing.
  • Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit.
  • Has no supervisory responsibilities but may assist in training other colleagues on their assigned projects.
  • Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks.
  • Impacts own team by providing high-quality customer service and meeting established productivity goals and deadlines.
  • May assist with projects as directed by the other members of the Editorial Division.
  • Communicates proactively and escalates properly with colleagues and managers on a regular basis.
  • Upholds high standards of professionalism and courtesy when working with colleagues and clients.

What we look for:

  • Bachelor’s Degree or other relevant education.
  • Experience in customer service, time management, and task prioritization.
  • Experience working in collaborative team settings.
  • Ability to work semi-independently with a high attention to detail and meet deadlines

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

APPLY HERE

Specialist, Formulary Operations-Remote

Salary Range:$19.03 To 23.73 Hourly

Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models.  We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them.   At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.  We welcome new ideas and share a passion for excellent service to our customers and each other.  

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

The Specialist, Formulary Operations will perform the daily, weekly, and monthly/periodic administrative functions necessary to update and maintain the formularies for Navitus’ clients for all lines of business. This includes working with the Formulary Services Supervisors to make all changes to the formulary information accessed by clients, as well as day to day formulary maintenance; and having advisory input to how this information is presented, maintained, and reviewed.

Is this you? Find out more below! 

How do I make an impact on my team?  

  • Take formulary information from various sources including the Pharmacy and Therapeutics Committee, the Formulary Advisory Committee, and Clinical Account Executives to coordinate the process of entering the information into the formulary change database and communicating changes to Benefits Systems and Auditing.  
  • Maintain up-to-date formulary documents available through multiple resources including ePocrates, web portals, and e-prescribing.  
  • Review weekly Medispan Reports for new drugs and drug changes that impact the formulary.
  • Collaborate with clinical and client services throughout new client implementations to capture the formulary information needed for plan set-up.
  • Trouble-shoot various formulary / set-up questions.
  • Maintain open lines of communication with other functional areas/departments
  • Maintain an environment of collaboration and cooperation with coworkers
  • Be an effective ambassador of Navitus’ vision, mission, values, goals and policies
  • Participate in meetings and committees as requested/assigned
  • Approximate travel required (5-10%).

What our team expects from you? 

  • A minimum of a High School diploma plus knowledge relating to pharmacy practice is required.  
  • CPhT/experience as a pharmacy technician strongly preferred.  
  • Previous experience with pharmacy claims software is a definite plus.
  • Must have a working knowledge of pharmacy practice including drug names (brand vs. generic, NDC, GPI) and claims processing background (either from managed care or community practice).
  • Familiarity with Formulary, Prior Authorization, Step Therapy, and other utilization management tools preferred.
  • Strong computer skills (Excel, Word, Outlook).
  • Strong communication skills (verbal and written).
  • Needs to work well both independently and in a team setting.
  • Must be able to exercise appropriate judgment as necessary. 
  • Requires a high level of initiative and creativity.  
  • Participate in, adhere to, and support compliance program objectives
  • The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

  • Hours/Location: Monday-Friday 8:00am-4:30pm, CST-Remote
  • Paid Volunteer Hours
  • Educational Assistance Plan and Professional Membership assistance
  • Referral Bonus Program – up to $750!
  • Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Eight paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program

Startegic Media Buyer

Department: University Marketing

Reports to: Director of Advertising & Marketing Analytics

Location / Campus: Remote

Job Type: Full Time, Exempt

Salary: $85,000.00 / year

Position Overview

Under the direction of the Director of Advertising and Marketing Analytics, the Strategic Media Buyer is responsible for the tactical planning, purchase, execution and delivery of digital channels that are part of approved media plans. Assists in establishing appropriate tactical media strategies and budgets. Previous experience in planning, buying, and managing advertising in the areas of SEM and social media, and with media vendors for programmatic display and video, traditional, OOH, and emerging media is required. Must be well versed in all types of media and must stay current with the rapidly changing media landscape. Must have a working and proficient understanding of media measurements and how to creatively apply them in order to meet or exceed Antioch’s lead generation and brand goals.

In addition to these duties, this position will be responsible for assisting in the establishment of processes and for adhering to existing processes and workflow, while suggesting updates to increase efficiency and effectiveness.

Essential Job Functions

Plan, manage and execute the day-to-day media buying operations, including media research and analysis, implementation/buying, campaign administration, and reporting
Develop, implement and optimize digital strategies and initiatives through Google, DSPs, social media platforms, and vendors such as IHeartRadio, newspapers, etc.
Interact with outside vendors and external business partners regarding various facets of Antioch’s media activity, such as media authorizations, insertion orders, and reporting
Attend meetings to present advertising strategies, campaign results and recommendations
Create and manage digital media flowcharts, insertion orders, billing, reporting, and reconciliation
Organize and send/upload digital creative assets to media outlets
Ability to stay up-to-date on the latest tools and trends
Create and/or contribute to the design of the advertising assets and creative
Other duties as assigned
Minimum requirements

Bachelor’s degree in Marketing, Communications, or Advertising (preferred)
Must have 1-3 years’ digital media planning/buying experience (with examples to show or reference)
Experience developing and executing SEM, social media, and programmatic campaigns
Knowledge, Skills and Abilities

Advanced knowledge of digital marketing platforms, including Google, Facebook, and LinkedIn or ability to create and manage digital marketing campaigns in a variety of platforms, including Google, Facebook and LinkedIn.
Computer proficiency; advanced knowledge of Excel or Sheets is a plus
Proactive problem-solving ability
Meticulous attention to detail and accuracy
Excellent communication skills, both written and verbal
Strong organizational and analytical skills
Understanding of marketing fundamentals
Deadline-oriented with a sense of urgency
Ability to collaborate well with staff, clients, and vendors at all levels
Self-starter, high energy, assertive, take-charge personality
Ability to get up to speed quickly; desire to work in a fast-paced, rapidly evolving
Hours of Employment

This is a full-time position serving a national university. A work schedule will be established in consultation with the supervisor. The typical work week is Monday through Friday, 40 hours per week with occasional evening and/or weekend hours.

Work Location
Remote

Benefits Summary

Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; vacation accrues monthly (3 weeks from 0 – 5 years; 4 weeks after 6 years; carry-over allowed up to 3.75 days 0 – 5 years; up to 5 days, after 6 years and up); 12 days per year sick leave (carry-over up to 65 days); 15 paid holidays; tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual.

Credit Balance Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

Job Description
The Credit Balance Specialist performs review of all credit balances within Revenue Cycle. Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds. They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.

Essential Functions:

  • Credit Balance Analyst will review accounts with a credit balance.
  • Generate overpayment letters to insurance carriers
  • Review overpayment requests from insurance carriers
  • Prepare Medicare Quarterly Balance Report
  • Performs other duties as assigned

Education Requirements & Certifications:

  • High School Diploma, GED, or Equivalent Experience
  • Ensemble Associate required to obtain CRCR certification within 9 months of hire.

Required Experience:

  • Some Post High Education (Trade School, College, etc.) preferred
  • Healthcare Cash Posting, Registration, Medical Office, Insurance, or billing back-ground preferred
  • Must pass typing test of thirty-five (35) words per minute (Error Adjusted)
  • Must pass 10-key test of 10,000 KPM and >95% Accuracy
  • Must demonstrate basic computer knowledge and skills
  • Revenue Cycle Proficiency test – pass rate of 50% or above
  • Pass basic standard math test as provided by the Education department

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

Innovation

Work-Life Flexibility

Leadership

Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Literature Study Guide Writer

Job description
Are you an experienced writer with a love of literature and the desire to work from home? We are looking for skilled, passionate writers to contribute to our literature study guide company and our mission to help learners of all ages get more out of the texts they read! Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance writer ready for reliable and enjoyable assignments, writing literature study guides with SuperSummary could be your dream job.

What we provide for you:

Prompt weekly payments – Transparent, competitive rates for each assignment

Performance incentives – Exceed our expectations and timelines to earn a bonus on each assignment

Tiered rates – Writers who write reliably and well earn higher rates

Consistent and reliable work on the subject matter you love most and know best

Fully remote/flexible work schedule – As a freelancer, you work the hours you want from anywhere on the globe

The ability to indicate assignment preference – Choose the texts you most want to write about from our extensive queue

A dedicated content team to provide training, support, and editorial feedback – Our coaching helps you grow as a writer

Regular opportunities to contribute to Content Team projects and company-wide initiatives – Build new skills or flex your existing ones through creative initiatives

Opportunities for growth – We provide a clear advancement path for those looking to grow along with our company

What you provide for us:

A commitment to write 2 (or more!) study guides per month

A commitment to complete a paid trial assignment during the interview process

A passionate specialization in a genre of literature, be that classic or popular fiction, YA/MG literature, nonfiction, poetry, plays, or anything in between

About us:

SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.

About you:

Our ideal candidate is a highly skilled writer with a passion for reading and the ability to analyze and summarize literature. A minimum of a Bachelor’s degree in English or a related field is necessary for every SuperSummary study guide writer, and advanced degrees in the humanities or teaching experience are a huge plus. Our writers bring an analytical lens and approachable style to each study guide they write, utilizing their specialized training or interests to write about titles ranging from classic and popular fiction to YA/MG literature, nonfiction, poetry, and plays. We’re looking to develop long-term relationships with writers who want to contribute to our growing team while maintaining a flexible schedule.

About the study guides:

Our study guides are 5,000-25,000 words, depending on the length and complexity of the text at hand.

Study guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, character development, and more.

Fiction books we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison).

Nonfiction books we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry).

Middle Grade/Young Adult books we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang).

Poetry we’ve covered includes “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo).

Plays we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer).

Job requirements
We want to hear from you if you have:

Excellent writing skills

Experience working with deadlines

Experience with literary analysis and/or academic writing

Advanced degrees in the humanities, social sciences, or natural sciences

Teaching or tutoring experience is a huge plus!

SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class.

Refund Coordinator

Job Details
Remote Type
Fully Remote
Salary Range
$22.00 – $25.00 Hourly
Description
Our Purpose:

At Lovesac, we are committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.

From Sactionals The World’s Most Adaptable Couch, to Sacs The World’s Most Comfortable Seat, Lovesac products provide peace of mind where others can’t. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfillwhich is good for families and our environment.

What We Believe:

Love. It is the name we live up to. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We purposefully and meaningfully weave DEI into every aspect of our business. We seek to promote love, inclusion, and happiness in all that we do. #LoveMatters

We are committed to working and succeeding by incorporating our Guiding Principles into everything we do:

We can all win together
We do as we say
Do less and do best
We’re borrowing this earth from our children
Love matters

The Role:

Currently, we are seeking to hire a Refund Coordinator. As a Refund Coordinator, you are responsible for performing a variety of Accounting and Finance functions to support the People Department, Operations, Logistics, etc. You are responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals, assisting with month-end close and assigned projects as needed.

This position is considered remote and will report into Lovesac Corporate Headquarters based in Stamford, CT. It will offer a remote schedule with the exception of travel required by the Company for occasional meetings and conferences.

Summary of Key Job Responsibilities:

Responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals.
Process credit memos.
Reconcile web and localized sales accounts.
Assist in month-end closing activities and provide audit preparation work.
Assist the team and management with projects and tasks as needed.
Responsible to meet or exceed all goals and key performance indicators (KPIs).
Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Perform any other duties as requested by management.
Qualifications
Requirements & Qualifications:

Bachelor’s Degree preferred.
A minimum of 1-3 years’ experience in accounting with a combination of public and private experience preferred.
Must have knowledge of and experience with NetSuite.
Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
Must have proven time management skills and quickly adapts to a changing business environment.
Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
Must take accountability and responsibility for your actions.
Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
Demonstrates strong analytical, mathematical and problem-solving skills.
Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
Proficiency required in Microsoft Office: Word, Excel & PowerPoint.
Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.

Core Values: Top Ambition, Willing to sweep floors, Grit
Aspirational Values: Customer Centricity, Only A Players, Executional Excellence, Consciousness
Table-Stakes Values: Positive, Passionate, Collaborative, Flexible, Self-starting, Self-aware, Candid, Empathetic, Inclusive, Insatiable Learners

Licensing Specialist

PositionLicensing Specialist

LocationRemote OK. Must be able to come into the office 2 days a week if living within 30 miles of Tustin, CA or Austin, TX

Position Summary:

The Licensing Report Specialist supports the Licensing Department. Responsible for preparing and filing xml reports in NMLS (call reports) and with state regulators for monthly, quarterly, annual reporting and audits. Assists in insuring that compliance requirements are satisfied and the timely filing of all reports. Must have excellent Excel and XML spreadsheet experience and experience with NMLS Call Reports. May require a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Proficiency with Xml and Excel a must. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Reports to licensing department head.

Compensation- up to $30/hr Depending On Experience

Responsibilities

Responsibilities:

  • Prepare reports with xml and excel spreadsheets from Encompass platform for NMLS and state regulatory reporting requirements.
  • Insure reporting accuracy for loan level data and servicing compliance.
  • Work with licensing department for branch and individual licensing requirements, filing and reporting.
  • Complete a monthly audit of all Mortgage Loan Originators and Branch Offices.
  • Licensing Compliance research.
  • Other duties as assigned.

Qualifications

Qualifications:

  • Demonstrate advanced product knowledge of FHA, VA, Conventional and other loan programs such as Home Equity Lines of Credit, 2nd Mortgages, Home Improvement, down payment assistance and bond programs.
  • Demonstrate working knowledge of federal and state guidelines, rules and regulations such as RESPA, TILA, HMDA, etc.
  • Advanced ability to analyze complex tax returns and accurately calculate income for all types of borrowers.
  • Proficient with XML and Excel spreadsheets.
  • Ability to maintain a high level of professionalism, customer service, and communication with all parties involved in the loan cycle.
  • Proficient with Encompass, or other paperless mortgage loan origination systems.
  • Understanding of all compliance regulations and investor guidelines.

Desired Education/Experience:

  • 2-4 years’ mortgage experience preferred.
  • Experience with NMLS call reports.
  • Must be familiar with XML and Excel spreadsheets.
  • Bachelor’s Degree preferred.

APPLY HERE

Curriculum Reviewer (Contract)

We’re looking for passionate, experienced educators who can help contribute to our growing library of engaging online courses by evaluating and revising course outlines. Our ideal curriculum reviewer will be able to:

  • Ensure that course outlines align with curriculum standards and updated exam content guides.
  • Review completed course outlines for coverage, clarity & quality.
  • Make revisions, including suggesting new lessons and objectives where there are content gaps.

The ideal candidate would:

  • Have hands-on experience developing, reviewing, and teaching post-secondary curriculum
  • Have a bachelor’s degree or higher, and is a subject matter expert in their field. We are looking for experts in the fields of Humanities, Math, Science & Education
  • Be detail-oriented, and a strong written communicator who believes in the importance of pertinent feedback

As a contract curriculum reviewer, you’ll receive the following:

  • Payment: Timely, reliable payments twice a month
  • Flexibility: The ability to work a flexible schedule, from home, in your PJs at 3 a.m. if you choose
  • Support: Access to an incredibly supportive in-house team to answer your questions and lend a hand

About Study.com

At Study.com, our goal is to make education accessible by offering short, fun video lessons to our millions of users. Our first courses helped students earn college credit quickly and easily. After expanding to include content for K-12 students, we’re now developing courses for professionals seeking to advance in their careers.

APPLY HERE

Social Media Manager, Paid & Organic (Contract)

WaitWhat is creating the most valuable independent portfolio of premium content IP that elevates human potential.

Downloaded more than 130 million times, WaitWhat’s media properties have defined new genres in the areas of business (Masters of Scale with Reid Hoffman), wellness (Meditative Story) and creativity (Spark & Fire). In everything WaitWhat creates, it aims to share hard-won wisdom from the most iconic people of day, to newer voices, sparking curiosity and helping us live at the top of our potential.

WaitWhat’s approach to content is unique in the industry, with a passion for inventing new business models and building inventive partnerships.

The Role

WaitWhat is looking for a contract Social Media Manager. As part of our Alliances, Audience Development and Growth team, the Social Media Manager will help lead WaitWhat’s strategy and execution to create compelling, meaningful, and engaging content on social channels across WaitWhat’s properties. The ideal candidate is a natural storyteller who leverages data-driven insights to bring awareness and build audiences around new and existing initiatives. You stay abreast of budding trends and see opportunities to capitalize on them before anyone else, crafting innovative campaigns that feed into WaitWhat’s big growth goals across properties. Reporting to the Senior Manager, Audience Development and Product, you will also work toward optimizing organic and paid performance, tackling data from a variety of sources to help define and implement successful digital approaches and strategies.


Responsibilities

  • Develop social media strategies and lead the content planning and calendar process for all WaitWhat properties, working closely with leadership and creative teams.
  • Partner with Audience Development team to support development of social assets, including crafting briefs, conducting tests, and reporting on insights and analytics to continuously optimize our creative strategies across video, organic, and paid social.
  • Partner with the Design team to concept and storyboard both still and video organic and paid assets, and then execute high-quality content delivery across all relevant social and digital channels.
  • Demonstrate advanced editorial craftsmanship, storytelling, and copywriting skills.
  • Work alongside the Alliances team to manage partner relationships around aligned digital media campaigns.
  • Run the day-to-day management of a portfolio of paid campaigns including, but not limited to campaign, ad set, and ad creation process and optimization decisions.
  • Set KPIs, track, report, and present data-driven campaign performance and channel insights to internal stakeholders.
  • Make optimization recommendations based on data to advance company goals.

Requirements

  • 4+ years of experience in growth and performance marketing, with 2-3 years dedicated to paid social and campaign management.
  • Hands-on campaign management experience with key organic and paid social channels including but not limited to: TikTok, Instagram, Facebook, LinkedIn, & Twitter/X.
  • Experience with analytics querying, dashboarding, and creating comprehensive data reports.
  • Professional experience with social media monitoring and scheduling tools, such as Sprout Social and/or Hootsuite.
  • Confidence in executing tasks independently, working with remote team members, and interacting with senior executives.
  • Strong organizational skills and an ability to multitask on deadline.
  • Love of the startup environment, energized by an all-hands-on-deck, solutions-oriented team culture.


Nice to haves:

  • Experience working in an agency or start-up environment.
  • Management of influencer and creator-driven social media campaigns.
  • Built and maintained digital-first communities from the ground up.
  • Proficient in basic design skills, using Photoshop and/or animation tools.

Benefits

We are headquartered and have an office in NYC but the team is distributed around the country so unless you need to be in an office with your colleagues, we are open to hiring anywhere in the US. This is a contract position (30-40 hours weekly) with the option to work remotely, and the potential to transition to full-time for the right candidate. We’re an anti-racist organization, committed to equity and diversity of all kinds — on our team, among our investors, and as represented on our media properties. Kindness and honesty are hallmarks of our culture and critical filters in our hiring process.

APPLY HERE

Program Coordinator, Academic Processes 

Department:             Counseling                            
Classification:           Staff – Full Time, Non-Exempt
Reports to:                Executive Administrative Director
Location:                  Remote, with the ability to travel to campuses and other locations
Compensation:         $23/hour

Position Overview
The Program Coordinator administers all academic processes for the Counseling Department in the Counseling, Psychology, Therapy (CPT) School, and works with the administrative team, students, faculty, and other university offices as needed. Programs include, but are not limited to: CMHC MA Keene, CMHC MA Online/low residency, School Counseling, CMHC Art Therapy Concentration, CMHC Seattle, CES.  

Essential Job Functions:
Student Support

  • Organize program plans for each entering semester
  • Track student conferral readiness and commencement attendance to ensure relevant students are included in communication
  • Create and maintain new student and current student resources in Sakai, including but not limited to: registration instructions, curriculum and degree requirements, general helpful tools
  • Maintain student program data and department spreadsheets
  • Coordinate advisor assignments in Colleague and communicate advisor/advisee updates accordingly
  • Update all course syllabi and make accessible to students
  • Collaborate with Academic Advisors to ensure advising support and logistics are in place and process documentation
  • Track degree audits with advisors and program directors
  • Attend clinical intensive residencies to provide continual student and advising support

Course Offerings:

  • Coordinate with faculty and administrative team on course offerings, sequencing and managing curriculum changes
  • Coordinate with administrative team to track student enrollment for all programs
  • Manage and coordinate data in Colleague
  • Identify areas eligible for shared courses across programs
  • Coordinate student registration each term
  • Ensure consistent and accurate course syllabi across course sections, programs, and division

Program Support:

  • Provide support to accreditation processes for all programs
  • Provide administrative support to leadership team to include to support affiliations with Otterbein programs and collaborations within CPT

Performs other duties as assigned                                         

Minimum requirements:

  • 3 years of related experience or combination of education, experience, and training; bachelor’s degree preferred
  • Proficient in google suite, Microsoft suite
  • Experience with databases
  • Strong written and verbal communication, and customer service skills
  • Strong attention to detail, time management and organizational skills

Hours of Employment:
This is a full-time, 40-hour per week position serving a national university.  A work schedule will be established in consultation with the supervisor.

Physical Requirements:
The essential functions represent the basic job duties that an employee must be able to perform, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLY HERE

Dissemination Coordinator

WHO WE ARE

ETR (Education, Training and Research) is a national non-profit passionate about our mission to improve health and increase opportunities for youth, families and communities. We seek to promote equity and justice through understanding and addressing the ways health and education outcomes are influenced by the complex interactions between people and their environment. As a learning organization with a focus on mission-driven impact, we value diversity and inclusion of different perspectives and ideas, collaboration and continuous learning, both within the organization and in our partnerships.  We are looking for people who share our passion for health equity, social justice and learning.

THE IMPACT WE ARE LOOKING TO MAKE

We envision a world where all people have the information, skills and opportunities to lead healthy lives. With the purpose of reducing disparities and increasing equity in health and education, we uplift and support our partners to do work across the country and around the globe in advancing health equity for youth, families and communities.

We achieve our vision and mission by linking innovation and research to practice. We drive the science through program development, applied research and evaluation and scale innovation through capacity building and dissemination.

HOW YOU CAN CONTRIBUTE

Reporting to the Director of Special Projects, the Dissemination Coordinator coordinates project dissemination activities of the RYSE Innovation Hub including but not limited to coordinating, developing, writing, and/or editing manuscripts; coordinating, submitting, and/or developing conference or meeting presentations; coordinating, writing, and/or editing all grant reports; coordinating and tracking dissemination content from project staff and external partners; maintaining a dissemination activities schedule; working closely with project staff and Marketing and Communications and Design teams to develop dissemination goals and timelines; supporting literature reviews; and providing technical assistance, as needed, on dissemination or other topics. To support dissemination, the Dissemination Coordinator will maintain knowledge in sexual health programming and evaluation, youth engagement strategies, and innovation practices. This position can work remotely and can be located anywhere in the United States.

CULTURAL ATTRIBUTES

  • You possess excellent communication and relationship-building skills with colleagues, partners and clients with utmost integrity, courtesy and diplomacy.
  • You are capable of embracing the ideas of others and seek to understand others’ points of view to further our shared mission and vision.
  • You enjoy working independently as well as collaboratively to meet goals and deadlines. You are capable of using technology to effectively and professionally communicate with co-located and remote colleagues.
  • You are self-motivated and capable of strategically prioritizing multiple tasks in a fast-moving environment.
  • You embrace a spirit of learning and curiosity in your work and proactively seek out answers and solutions to questions and challenges that arise.

WHAT YOU’LL NEED TO BE SUCCESSFUL

  • (Master’s degree or MPH) or equivalent in a related field.
  • Minimum of five years’ experience within area of expertise.
  • Minimum of three years’ experience as a Project Coordinator.
  • Strong skills in group facilitation and presentation.
  • Strong organizational, interpersonal, and leadership skills.
  • Excellent verbal and written communication skills.
  • Highly developed people skills; ability to work with diverse groups of people.
  • Proficient with MS Office, Outlook, and supporting applications, including Internet, Word, Excel, and PowerPoint.
  • Experience overseeing the work of consultants or subcontractors.
  • Ability to work independently and as part of a team.
  • Ability to develop and manage project budgets.
  • Ability to provide initiative and independently manage a complex project with multiple tasks from conception to completion.
  • Ability to balance the completion of designated project tasks, both short and long-term, with the performance of routine duties.
  • Ability to meet short deadlines and willingness to work additional hours during deadline periods.
  • Ability to travel as assigned.
  • The use of a personal vehicle or rental car for ETR business will require a valid driver’s license and proof of insurance.

Preferred:

  • Experience in preparing and revising peer-reviewed manuscripts.
  • Experience developing content for multiple media platforms including but limited to social media, websites, blog posts, and conference or meeting presentations.
  • Experience in sexual health promotion, youth engagement, and/or human-centered design.

Location: Remote – United States

Starting Pay Range: $76,200 to $93,100 annually. The typical hiring range for this position is $76,200 to $84,700 at 100% FTE. The starting salary is determined based on the candidate’s knowledge, skills, and experience.

WORKING AT ETR

ETR employees enjoy a competitive salary, amazing 401(K) and health benefits as well as generous PTO and holiday pay.  You will contribute to making a difference in the world!

APPLY HERE

Credit Balance Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

Job Description

The Credit Balance Specialist performs review of all credit balances within Revenue Cycle.  Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds.  They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.

Essential Functions:

• Credit Balance Analyst will review accounts with a credit balance.

• Generate overpayment letters to insurance carriers

• Review overpayment requests from insurance carriers

• Prepare Medicare Quarterly Balance Report

• Performs other duties as assigned

Education Requirements & Certifications:

• High School Diploma, GED, or Equivalent Experience

• Ensemble Associate required to obtain CRCR certification within 9 months of hire.

Required Experience:

• Some Post High Education (Trade School, College, etc.) preferred

• Healthcare Cash Posting, Registration, Medical Office, Insurance, or billing back-ground preferred

• Must pass typing test of thirty-five (35) words per minute (Error Adjusted)

• Must pass 10-key test of 10,000 KPM and >95% Accuracy

• Must demonstrate basic computer knowledge and skills

• Revenue Cycle Proficiency test – pass rate of 50% or above

• Pass basic standard math test as provided by the Education department

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

APPLY HERE

Grants Management Coordinator

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief’s Strategic Engagement Division (SED) is tasked with connecting the passions of individuals, churches, and organizations to the vision of World Relief – through mission-focused funding opportunities – so that the most vulnerable would be transformed socially, economically, and spiritually. In support of this goal, the SED team is looking for a talented, ambitious, detail-oriented, and collaborative person to join our growing Partnership Content team. This new position, the Grants Management Coordinator, joins the SED team during an exciting season as we build new ways of supporting and caring for our Instituional funding partners. The team and leadership are committed to sustaining a team culture that values members living out their faith, enjoying high performance, and loving their work.

The SED team is actively pursuing new partnerships, while seeking to care for existing partners well. This growth requires the team to work together to develop systems and processes to ensure grant deliverables are achieved and creatively serve our partners’ needs. As part of that plan, this team member will play a pivotal role in ensuring the successful execution of grant-funded programs both internationally and within the United States. This position requires thorough project management focused on understanding and fulfilling all requirements related to grants from corporations and foundations, and at times supporting church and major donor partners in service of World Relief’s mission.

This position requires someone who is systems-oriented, strategic, thorough, and a problem-solver. An understanding of fundraising, grants, or business development is preferred.

Role & Responsibilities

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Collaborate closely with program teams to monitor the progress of grants, with an eye on programming activities, budgets, regular reporting schedules, and deliverables.
  • Identify potential issues in grant project timelines, activities, or budgets and work collaboratively with program teams and frontline fundraisers to proatively develop solutions.
  • Collaborate with frontline fundraising staff to recommend and draft correspondence to funders on changes or updates to approach or programming, when necessary.
  • Manage all grant-related documentation, including agreements, contracts, financial records, and other relevant materials.
  • Ensure compliance with grant checklist process, including legal approvals and maintaining a well-organized archive system.
  • Draft thank you letters, videos, notes, emails, or coordinate calls to thank donors when grants are received.
  • Coordinate with the World Relief finance team to facilitate check-ins and reporting on financials.
  • Oversee internal paperwork processes, including the creation of fund IDs and the allocation of funds to the appropriate locations.
  • Maintain effective communication with USP (US Programs) and IP (International Programs) staff and frontline teams regarding the allocation of funds, kick-off of projects, and status of project financials.
  • Ensure implementing teams and support functions stay fully informed of changing or new relevant donor compliance requirements and World Relief procedures.
  • Standardize systems, processes, tools, and communications for grants management to establish consistent and effective practices that reflect World Relief policies and donor requirements;
  • Ensure adherence to requirements and support project management for reports and proposal development.
  • Manage grant pipelines in collaboration with programs staff, and maintain accurate data entry in the USP and IP systems.
  • Be the go-to for questions from programs staff on status of grants.
  • Work with finance and SED Operations team to ensure accuracy of CFT grant opportunity data, in partnership with CFT Senior Director and frontline fundraising team. This will include data entry for specific types of multi-purpose grant opportunities.
  • Support team leadership with donor management systems and related data support as needed.
  • Maintain and, where necessary, establish systems that ensure key grant related documentation is archived, organized, and accessible by relevant World Relief staff.
  • Maintain a repository of supplemental files and documents regularly needed for grant applications; manage processes and permissions for sharing with WR stakeholders in SED and beyond.
  • Maintain and improve systems for grant management using Asana and other systems.

Knowledge, Skills, & Abilities

  • Knowledge of project management methodologies and the ability to effectively plan, execute, and monitor grant-funded projects.
  • Effective time management and exceptional organizational skills to meet deadlines and manage multiple tasks simultaneously.
  • Proficiency in building and maintaining organized and accurate records of grant- and partnership-related materials.
  • A strong understanding of grant management principles, including grant compliance, fund allocation, reporting, and budgeting.
  • Strong written and verbal communication skills to effectively collaborate with program teams, SED team members and other internal stakeholders.
  • The ability to identify issues or problems in grant progress and develop creative solutions to address them.
  • The capacity to work collaboratively with diverse teams, including program staff, finance professionals, and frontline workers.
  • Self-starter; the ability to work independently and take ownership of grant-related tasks.
  • Flexibility to adapt to changing grant requirements, firm deadlines, priorities, and funding conditions.
  • Strong analytical skills to assess grant progress, identify trends, and make data-driven recommendations.
  • Proficiency in data entry and management using relevant software and systems.
  • Understanding of community development and humanitarian response principles.

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core BeliefsStatement of FaithChristian Identity and National Evangelicals For the Health of The Nation document
  • Bachelor’s degree preferred
  • 3+ years in grant management, fundraising, business development, or project management with demonstrated increasing responsibility over time
  • Excellent written and verbal communications skills; attention to detail and ability to execute well
  • Proficient in data entry and donor management using Raiser’s Edge or equivalent
  • Excellent analytical/problem-solving skills and detail orientation
  • Ability to work effectively both as a team member and independently
  • Ability to capture and organize complex information
  • Flexibility and ability to prioritize and work on multiple projects

$55,000 – $65,000 a year

$55,000-65,000

World Relief offers a competitive benefits package (25 hours + per week):

– Medical, Dental, Vision

– Offer 16 company Paid Holidays + 4 additional Personal days per year!

– Paid Sick and Vacation Time

– Paid Parental Leave (12 weeks for qualified employees)

– FSAs: Medical & Dependent Care, & Commuter Funding

– Supplemental Life Insurance (employee, spouse, and children)

– Critical Illness, Hospital Indemnity, and Accident insurance policies

– Legal Shield Insurance

World Relief pays 100% for eligible employees:

– Group Term Life (employee, spouse, and children)

– Long Term & Short-term Disability

– Accidental Death and Dismemberment (AD&D)

– Long Distance Travel Insurance

– Employee Assistance Program (EAP)

World Relief – Retirement:

– 401K & Roth

– WR matches up to 4%, then an additional quarter percent up to 10%

– Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 

World Relief Discounts (Immediately Eligible):

– Verizon

– Pet Insurance through Nationwide

– Home and Auto insurance through Liberty Mutual

– Working Advantage Discount Program

– Active & Fit Gym Membership

APPLY HERE

Seasonal Warehouse Logistics Admin (NY, FL, TX)

Join Us as a Seasonal Warehouse Logistics Admin

Must reside in NY, FL, or TX. (Training will be remote for candidates outside of the NYC area)

Are you ready to ensure a seamless fulfillment process for our customers? We’re hiring Seasonal Warehouse Logistics Admins to work remotely through the end of December 2023. With a competitive hourly wage of $21/hour, you’ll receive training at our Brooklyn headquarters in Sunset Park before transitioning to remote work.

Role Responsibilities:

  • Report quality issues, inventory discrepancies, and shipment inquiries to the right teams.
  • Handle receipt files and 3PL receipts to maintain inventory accuracy.
  • Investigate and resolve shipping exceptions and problematic orders.
  • Support team members with 3PL inquiries.
  • Prioritize and schedule freight requests with vendors and brokers.
  • Generate and track shipment reports using Excel.
  • Monitor freight carriers, brokers, and inbound teams.
  • Keep an eye on delays that may affect customer orders and expedite shipments as needed.

Skills & Qualifications:

  • Strong interpersonal skills for effective communication across departments.
  • Problem-solving skills and adaptability.
  • Ability to multitask and prioritize daily responsibilities.
  • Attention to detail and organizational skills.
  • Proficiency in Microsoft Excel, including VLOOKUP and Pivot Tables.
  • Experience with Purchase Orders and freight arrangements is a plus.
  • Familiarity with Zendesk Ticketing System preferred.
  • Must reside in NY, FL, or TX. (Training will be remote for candidates outside of the NYC area)

Seasonal Perks:

  • Competitive hourly wage at $21/hr.
  • Casual work atmosphere.
  • Enjoy a 40% discount on our products.

If you are interested in this opportunity, please apply with your resume.

ABOUT US
Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)! We are built on better business practices and committed to having a positive impact on people and the planet. The best part of Uncommon Goods is us—our team. We’ve been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.

APPLY HERE

Contract Specialist

Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace!  

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.  When you feel like you belong, work is no longer work – it’s personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career! 

There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!

Position Overview

Opportunity to join the Paylocity legal team as a Contract Specialist supporting the fast-paced and exciting commercial function. This position reports to Senior Managing Counsel and is responsible for contract administration and review of commercial agreements as well as related projects. The candidate will be responsible for commercial contract negotiations, drafting contracts, conducting legal research, managing the intake and prioritization of deal work, communication and collaboration with other stakeholders and assisting with the overall contracts process and related administration of legal documents. Candidates will also assist with other documents as necessary and general legal projects.

Responsibilities

The below represents the primary responsibilities of the position. Other duties may be assigned as needed.  

  • Prepare, redline, negotiate, and manage commercial contracts including service agreements, vendor agreements, statements of work, partnership agreements, amendments, NDAs, and related legal agreements.
  • Responsible for contract negotiation of high volume of engagements in partnership with commercial counsel.
  • Ensure efficiency and organization in intake process and deal pipeline to enable appropriate prioritization and timeliness of response to stakeholders across requests.
  • Identify terms and conditions options, and/or carve-out strategies to resolve contract negotiation roadblocks while limiting risk as well as applying fallback positions established by the legal team.
  • Successfully leverage and contribute to playbook and cheat sheets to be used as negotiation tools across the team. 
  • Independently review and redline agreements using internal resources with appropriate escalation on non-standard positions. 
  • Identify and help implement process improvements to contracting policies and procedures, including contract lifecycle management and related initiatives.
  • Collaborate across stakeholders to coordinate advice internally and externally. 
  • Independently lead internal calls with clients on deal structure, open issues and related contract support. 
  • As appropriate, lead live negotiations leveraging playbook and cheat sheet positions for low complexity transactions. 
  • Proactively liaise with internal clients to understand deal cycle, pipeline and urgency on requests. 
  • Build relationships and maintain open communication with internal clients to establish strong partnership with legal.

Requirements

  • 3+ years of experience reviewing, drafting, and negotiating contracts, preferably SAAS and technology agreements supporting vendor transactions/procurement. 
  • Bachelor’s degree 
  • JD preferred but not required
  • Proficient in Word and Excel
  • Strong organizational and time management skills
  • Desire to collaborate in a fast-pace and evolving tech environment. 

This role can be performed from any office in the US. The pay range for this position is $71,006- $94,016/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. 

APPLY HERE

Merchant Support Specialist

Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service.

Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, a track record of internal promotions, and an impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Find A Way, Focus on What Matters, Say “Thanx” Genuinely, Welcome Diverse Perspectives, and Empathy Over Ego.

Who Are You?

We are in search of a customer support champion to join our team—a dedicated individual with a passion for delivering top-tier support to a diverse set of users. As a vital member of our Customer Support team, you will be at the forefront of ensuring our users, both consumers and merchants, receive timely and effective resolutions.

The ideal candidate thrives in a dynamic support environment and possesses a knack for troubleshooting issues related to online ordering, backend configurations, and marketing campaigns for our merchants. You are comfortable providing support via email and real-time chat.

We’re looking for someone with strong technical experience as you will play a key role in creating custom segments for merchants and collaborating with them to enable integrations that improve their tech stack. Your commitment to efficiency extends to contributing to team documentation, ensuring that customer-facing teams have the resources they need to excel, and helping us scale the function.

Position Overview

This is a remote contract position with the potential to turn into a full-time opportunity. It will be your responsibility to answer B2C and B2B customer support tickets and chats that come through our support tool, Zendesk. You will be on the front lines with our merchant and consumer users and are expected to be a  positive and helpful resource. You will tag tickets for tracking, research customer issues, and report bugs or issues you uncover.

You will:

  • Provide timely resolution of Tier II (Consumer Support) tickets and Tier III (Merchant Support) tickets via email and real-time chat
  • Troubleshoot ordering, dashboard, or campaign issues for Merchants
  • Create custom segments for merchants
  • Maintain and contribute to team documentation for both US Support team and Offshore team
  • Handle escalated Tier II tickets & receipts
  • Meet with onboarding merchants to develop a mutual Support plan and lead the merchant launch from the support team’s end
  • Work with merchants to enable integrations
  • Work 40 hours per week

You have:

  • 1-3 years of software support experience
  • Strong written and verbal communication skills
  • Strong interpersonal skills, including the ability to manage upset customers
  • Strong problem-solving and computer skills

Perks — we care about our people

  • 401k Plan
  • Excellent Healthcare benefits including Telemedicine Services
  • Home Internet Reimbursement 
  • Home Office Stipend
  • “Thanx for Lunch” monthly meal stipend
  • Take what you need PTO
  • Learning and Development
  • Mac OS Hardware
  • Quarterly Employee Recognition Program

APPLY HERE

Strategic Account Development Executive, Bbot

About the Team
On the Outside Account Development team, we expand on existing DoorDash partnerships, while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about the merchant’s business and growth goals, to build a path to success and increased ROI, while accommodating the variable needs of our partners.

About the Role
We’re looking for outside sales executives to join us in a Strategic Account Development Executive role on the Bbot team. You will connect existing merchant partners with new powerful tools on the DoorDash delivery platform. You will ensure the partnership terms make sense for both DoorDash and the merchant. You will ensure sustained success and increased sales. You will report to the Senior Manager, Sales Product Specialists in our Outside Sales organization. We expect this role to be flexible with some time in the field (up to 40%), and some time working from home. Travel (up to 40%) is required.

You’re excited about this opportunity because you will…
Run your end-to-end sales process, with sales discovery and complex pipeline management skills
Actively contribute as we continue to build our internal playbook for positioning Bbot to existing DoorDash partners
Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story
Close our partners on upgrades, upsells, and cross-sells of DoorDash platform products and marketing promotions
Collaborate with DoorDash Account Owners to close and re-negotiate sales terms
Become a product expert for Bbot, eventually helping to educate other internal stakeholders about the product
Travel across your region (up to 40%), with flexible hours and options to work from home
We’re excited about you because…
You have 6+ years of sales experience with at least 2+ years selling to existing client base (upsell, cross-sell, promotions, or expansions) or related experience
You have worked in an outside sales environment, leading an end-to-end sales cycle selling a SaaS product
You align company partners, while managing project timelines and expectations or related project management experience
You have knowledge of and proficiency with G Suite
You own client-facing conversations and complex negotiations
You have a baseline understanding of the landscape of the hospitality technology industry
You have experience working in and/or selling into restaurants
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants and sales commission.

California Pay Range:
$78,000—$124,200 USD
Colorado Pay Range:
$78,000—$111,900 USD
New Jersey Pay Range:
$78,000—$105,600 USD
New York Pay Range:
$78,000—$124,200 USD
Washington Pay Range:
$78,000—$117,900 USD

Quality Associate (Remote)

As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.

Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.

We have more than 11,000 employees around the world, and products available in over 140 countries.

This position is not eligible for Visa Sponsorship.

Under the direction of the Manager, the Quality Associate, is responsible for developing and managing the specifications process for new and revised raw materials, bulks (in-house and contract), turnkey finished products for all The Nature’s Bounty Company manufacturing sites and affiliates to meet applicable domestic and international regulations and compliance. The Associate, Specifications works independently to solve issues related to the QC Release Testing Specification.

Prepare, develop, execute, review, and generate specifications and documents to assure compliance to meet internal customer requirements (such as technical services, quality, procurement, regulatory teams, Product Development/R&D, and business teams), manufacturing capability, applicable compendial monographs or market regulations using The Nature’s Bounty Company’s Oracle/PLM system.
Works independently to solve issues related to the QC Release Testing Specification as they arise such as inquiries from the lab site or with new testing requirements/additions.
Provide technical assistance to internal departments and manufacturing sites on issues related to specifications.
Determines appropriate reviewers/approvers for change requests to ensure specification completeness and integrity.
Ensure generated specifications (manual and electronic) are maintained, controlled, updated and communicated to all appropriate levels within The Nature’s Bounty Co.
Analyze data using statistics as needed to determine specification tolerances while ensuring compliance to current SOPs and both domestic and international regulations.
Other duties may be assigned as required.
Requirements

Bachelors Degree: Food Science, Chemical Engineering, Chemistry or other Science related field

Skills:

Attention to detail
Knowledge of regulatory and GMP compliance requirements such as FDA and USP guidance
Organizational and analytical abilities
Strong communication skills, ability to read and understand written instructions, and strong interpersonal and collaboration skills
Exhibit positive attitude regarding work and responsibilities
The approximate pay range for this position is $55,000.00 to $65,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

76801140

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

Social Media and Content Creation Specialist

This is a contract position providing services to Nestlé in the USA through a third-party staffing services organization. If you are selected for this role, you will be an employee of a third-party staffing partner and not Nestlé in the USA.

THIS IS A 12 MONTH CONTRACT ROLE. REMOTE CANDIDATES WILL BE CONSIDERED. Team is based in Arlington, VA.

Social Media and Content Creation Specialist

Requisition: 266829

You know us as the food and beverage company behind a lot of your favorites like Nestle Toll House, Stouffer’s, Coffee mate, Lean Cuisine and DiGiorno, as well as new discoveries like Sweet Earth and now Perrier and S.Pellegrino! Across our organization, we’re creating a workplace where collaboration is important, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day.

POSITION SUMMARY:

Do you see yourself as someone who thrives at creating engaging social content, and has a passion for baking, most specifically with the original chocolate chip cookie brand, Nestle Toll House? If so, this is the role for you! The Specialist, Social Media and Content Creation for Nestle Toll House is a new role on our Community Management team responsible for creating relevant content, communicating the brand’s voice, growing the brand’s TikTok audience and fan base, and engaging with fans across active social media platforms, including TikTok. The ability to drive ideation and creativity will be critical, while supporting in the development and execution of a unique social strategy. This includes developing breakthrough content, engaging with brand fans, communities, like-minded brands, creators, and more across the platform to drive growth and relevancy. This is an exciting opportunity to join an energetic and creative team, and play an important role in driving engagement with Nestle Toll House fans and beyond.

The approximate hourly pay for this position is $46-49/hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

PRIMARY RESPONSIBILITIES:

Execution and Engagement
Produce and edit compelling TikTok and Reels content that drives engagement and keeps Nestle Toll House top of mind across the ever-evolving social media landscape
Participate, and at times, lead brainstorms to identify new opportunities for engagement and content creation
Plan and publish organic social content on TikTok as assigned, including the writing of organic copy
Monitor and moderate all social mentions of brands across TikTok to protect the brand, inform reporting, and identify engagement opportunities
Identify opportunities to engage real-time with consumers on TikTok who interact with brand social channels in positive conversations
Identify influencers and creators who organically engage with the brand, within baking or other relevant categories that would be a good fit for brand programs and partnerships

Strategy
Execute the organic channel and content strategy for the Nestle Toll House brand on TikTok
Ongoingly bring the Nestle Toll House voice to life and build a robust community of brand fans on TikTok
Bring a spirit of constant ideation, identifying ways to drive engagement through owned content, and participation in relevant trends and cultural conversations

Trend and Surprise & Delight Identification
Social listening across TikTok to identify opportunities for engagement
Identify relevant trends in the space to develop and execute content that allows the brand to be top of mind for our community
Identify key consumers to strategically execute surprise and delight opportunities to build relationships on social media

Integrated Marketing and Cross Functional Collaboration
Continuously collaborate closely with Community Manager and brand team to execute strategy, ideate, and more
Bring forward social-led activation ideas, and collaborate with Community Manager to develop and execute
Amplify engagement opportunities that come from experiential or PR activations.
Collaborate with Community Manager to deliver quarterly reports on performance and present to key stakeholders
Collaborate with stakeholders on legal process for social sweepstakes/contests in collaboration with the brand team

REQUIRED EDUCATION AND EXPERIENCE:

Bachelors Degree preferred, not required
Minimum of 1-3 years experience in social media management representing a brand or organization
Strong content creation skills that are distinctive and reflect the brand’s voice
Demonstrated ability to think creatively and have a strong understanding of culture
Proficient with content creation tools and technologies , including but not limited to iPhone, Canva Pro design, TikTok/Reels video editing, CapCut, Photoshop, etc.
Platform expertise in TikTok, Instagram, and more
Exceptional understanding of the social media landscape, social analytics tools and metrics
Exceptional communication (written and oral) skills
Experience successfully managing multiple projects simultaneously, collaborating and working successfully with multiple stakeholders and teams
Occasional travel to the Arlington, VA area is expected: 10-15% of the time
Personal interest in baking

PREFERRED EXPERIENCE:

Experience using Sprinklr social listening and publishing
Previous experience working with large brands and partner agencies

Exception Specialist

Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an Exceptions Specialist who will receive, research, and process transportation service requests for a reservation that requires approval procedures to be performed before or after transportation has taken place. You will monitor use and billing trends that may signal abusive practices. You will use our resources and outreach to members, facilities, clients and other parties to fulfill reservations. You will report to the Exceptions Manager.
You will…
· ​Ensure accurate trip data input and resolution as it relates to the service guidelines
· Observe and advise management team on issues relating to customer service and the exceptions process
· Manage the denial and appeal process
· Process faxes, mail, email and web requests (inbound and outbound)
· Oversee the department’s phone activity (inbound and outbound) for quality and efficiency
· Investigate all issues to confirm the actual use
· Report to management the need to address abusive or fraudulent situations
· Report Member Experience dissatisfaction to management.
· Provide outreach regarding members, transportation, education and other subjects to medical facilities
We are excited to speak to some with the following…

  • High School Graduate or General Education Degree (GED)
  • 0-2 years previous contact center customer service experience

Pay starting at $14.33 an hour.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post –Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Associate Director of Product Design, Supplier Advertising, Pricing & Merchandising (Remote)

Job Description
Please note that the following job posting is for a fully remote position, allowing employees to work from their preferred location.

We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

We are currently seeking a design leader to lead our amazing team of UX designers who are building supplier facing tools & experiences, so that Wayfair suppliers can effectively onboard Wayfair and grow their business through properly managed product catalog and pricing, promotion, advertising, reviews.

What You’ll Do

A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant impact. You are an empathetic people manager, a thought leader, skilled in design operations management. You are customer-centered and love turning quantitative and qualitative findings into insights and strategy to drive product priorities. As a key member of the digital product management team, you will collaborate closely with stakeholders from various departments to align UX efforts with business goals and customer needs.

Your Responsibilities

Experience Vision and Strategy:
Develop and implement clear strategy for the user experience, balancing innovation and design efforts with feasibility, scalability and business impact.
Collaborate closely with Product Management, Engineering, and Data Analytics partners to foster a user-centered approach throughout the product development lifecycle.
Drive a deep understanding of our users’ needs, behaviors, and pain points through robust user research initiatives. Translate user insights into actionable design principles and strategies that inform product development and continuous iterations and optimization.
Utilize data analytics and user behavior insights to make informed design decisions. Implement research results and user feedback analysis to validate design hypotheses and pivot the solutions.
Stay abreast of the latest UX trends, emerging technologies, and best practices in the e-commerce industry. Apply this knowledge to drive innovation and maintain a competitive edge.
Design Execution and Operation:
Utilize design thinking principles and oversee the creation of exceptional user experiences which solve goals with elegant simplicity
Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
Team Leadership and Management
Lead, inspire, and mentor a team of skilled UX designers & design managers. Foster a collaborative and inclusive team culture that encourages creativity, continuous learning, and growth.
Be a thought leader who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
What You’ll Need

Bachelor’s degree or equivalent in Human-Computer Interaction (HCI), Information Architecture, or related field
10+ years of professional UX experience with a minimum of 5+ years of people management experience with growing leadership responsibilities
Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment
Communication and interpersonal skills: Ability to present and articulate ideas, openness to evolve opinions that challenge beliefs
Strong skills in modern design tools like Figma, Sketch, Abstract, Invision, Framer, UXPin, and Creative Suite
Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
An online portfolio of case studies demonstrating experience in shaping B2B, SAAS, or Enterprise platform experience and your unfailing advocacy for the user, analytical decision-making, and strategic thinking.
Working knowledge of HTML/CSS/JS. Hands-on skills are a plus.

Payroll Operations Specialist

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!

The Payroll Operations Specialist is responsible for helping R365 customers with all R365 Payroll functions. They will collaborate closely with internal teams and third-party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.
How you’ll add value:
Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations.
Review, process and submit ACH files on a timely basis while meeting all strict deadlines.
Ensure all Tax functions are completely accurate.
Review and ensure due diligence tasks are followed, per established procedures.
Identify and resolve any payroll challenges that may appear in a quick and effective manner.
Diagnose and document software defects and escalate them to management as needed.
Identify gaps in company self-help documentation.
Train and mentor new team members at the request of management.
Other duties as assigned.
What you’ll need to be successful in this role:
3-5+ years of Payroll experience or equivalent education
Banking, Finance, Tax, and/or Accounting experience
Excellent critical thinking skills
Strong customer service skills
Solutions oriented mindset with ability to articulate under pressure
Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
Strong technical aptitude with experience communicating across multiple platforms
A passion for helping people get the most out of technology

PREFERRED QUALIFICATIONS
Payroll Operations Experience (ACH/Tax/Reconciliation)
General understanding of business accounting principles
R365 Team Member Benefits & Compensation
This position has a salary range of $30.00 – 42.31 per hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

BI-Remote

$30 – $42.31 an hour
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

Sr. Social Media Content Specialist

Overview
Otter Products is currently recruiting for a Sr. Social Media Content Specialist to join our Marketing team. This role can be based at our Fort Collins, CO headquarters with a hybrid schedule or work fully remote anywhere in the contiguous United States.

As the Sr. Social Media Content Specialist, you will play a critical role in driving key company objectives through curating and creating engaging social media content.

In this role you will report to the Sr. Manager, Social Media Marketing and will be responsible for content creation strategy and execution across social media platforms for OtterBox and other business units under the Otter Products umbrella. This role provides the opportunity for you to attend and capture engaging footage of internal and external events, while working with influencers, brand ambassadors, and in-house and external creative teams to produce social-first content aligned to brand image, strategy, objectives.

If you possess expert level knowledge across key social platforms, including but not limited to Meta, TikTok, LinkedIn, X, Sprout Social, etc., the ability to capture content optimized for social media marketing, and a passion for creating engaging brand content then the Sr. Social Media Content Specialist may be the perfect opportunity!

About Otter Products
At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.

Through our industry-leading brands – OtterBox, Liviri and OtterCares – we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give – together.

By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world.

And even as our global community of Otters continues to grow, our founder’s core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all.

For more information visit otterproducts.com
Responsibilities
Curate existing content to build social calendar in alignment with overall brand calendars and objectives.
Produce social content (including videos) for team to utilize on social platforms based on brand objectives and current social media trends.
Attend and capture internal and external events for social, this will include supporting in getting footage and creating content.
Proactively generate strategic plans for social content strategy to support brand objectives and campaigns.
Support social commerce initiatives with content strategy and needs.
Monitor recent social media topics and trends to evaluate, incorporate, and leverage as applicable to brand objectives.
Monitor KPIs such as engagement, VCR, and reach to evaluate success of social creative campaigns.
Maintain social digital content libraries and social media tools to stay current with evolving platforms.
Work closely with Sr. Manager, Social Media on management, briefing, and approval of influencer and brand ambassador content.
Build and nurture strong relationship with in-house and external Creative team to ensure cohesion in brand strategy while also creating social-first content.
Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
Other duties as assigned
Qualifications
Bachelor’s degree in marketing or equivalent is required. Experience in lieu of degree may be considered.
Minimum of four years of professional level social media marketing experience, with a focus on content creation for key social media platforms (Facebook, X, Instagram, TikTok, Sprout Social, etc.) is required.
Ability to travel up to 50% to shoots, events and HQ is required.
Experience with Commerce + DTC (Direct to consumer) brands across both B2C and B2B is ideal.
Online portfolio required with candidate submission.
EEO
Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.
For US Based Roles Only – Compensation Range Minimum
USD $74,000.00/Yr.
For US Based Roles Only – Compensation Range Maximum
USD $94,000.00/Yr.

Training Content Specialist

Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems – join Milestone, a global market leader!

Milestone Systems is a global leader in IP video surveillance software. We are a pioneer of true open platform IP video management software, independent of hardware manufacturers, and supporting the most comprehensive choice in software devices.

We are looking for a Training Content Specialist to join our global Learning & Performance team. This team provides a multiple award-winning channel partner learning program that empowers the people in the Milestone community to perform on the job by delivering effective learning experiences, certification assessments, and performance support solutions. As our Training Content Specialist, you will support the instructional design team to improve learning and performance support solutions using a variety of delivery methods.

At Milestone we value an entrepreneurial mindset and foster a culture of trust and autonomy. To thrive in this environment, especially as this is a remote position, you must be able to work successfully with minimal supervision. We appreciate and value the ability to develop creative solutions to business problems! As a Milestone employee, YOU are the key to our success. Join our dynamic international team and be a part of our rapidly growing, successful business!

Responsibilities

Support the Training Content team by ensuring classroom content, assessments, supporting documentation, and learning tools meet the learning strategy and team goals.
Update and test training content for accuracy, usability, and user experience. This includes online and face-to-face classroom materials as well as online software simulations, blended learning, performance support systems, and collaborative learning experiences.
Update team processes to improve information sharing as well as speed and accuracy of content delivery.
Update certification assessments that prove learner mastery of highly complex IT and video technology knowledge and skills required to successfully perform on the job.
Work with internal and external localization teams to release content globally.
Develop new training content and certification assessments as needed to meet business goals as needed.
Work with senior instructional designers to clearly identify business goals, target audiences, knowledge and performance gaps, and logistical delivery issues.
Acceptance of feedback and constructive evaluation of work.
Job Tasks

Edit instructional materials, including classroom documents, HTML code for online classes, certification tests, job aids, scripts, screen text, quizzes, and other documents.
Coordinate and support online portals, including Skillable and Adobe Connect.
Develop and maintain a new communication portal for the Training Content team.
Review the latest internal, technical documentation for updates to classroom and certification content.
Specify needed media assets (graphics, audio, and video) and interactions.
Test classroom labs with the latest Milestone software.
Maintain instructional design knowledge and monitor ongoing improvements in the use of technology to support learning.
Your Experience

Bachelor’s degree required.
Minimum 1 year of eLearning instructional design experience (a portfolio of work samples will be required).
Demonstration of a solid foundation in adult learning, performance support, and instructional design theory.
Possession and/or a willingness to develop complex IT networking skills.
Familiarity with HTML code, e-learning, their capabilities, and best instructional uses.
Essential instructional writing skills in multiple mediums.
Skill in developing eLearning using programs like Articulate Storyline.
Ability to uphold organizational values of reliability, openness, innovation, flexibility, and independence.
Excellent English verbal and written communication skills.
Ability to exercise independent judgment and discretion with important matters.
Ability to manage multiple tasks or projects at one time.
Ability to self-direct and manage time.
Ability to work as a team and with challenging deadlines.
Interest in continuous improvement and dedication to updating skills.
Strong interpersonal skills and the ability to work with international subject matter experts and target audiences.
If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway.

Why Milestone?

Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to effect change in our organization directly.

The annual salary for this position ranges from $51,808 to $85,939 with most candidates falling in the $72,526 to $77,995 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days’ vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer.

Contact and application

Please apply at our website, www.milestonesys.com.

If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at [email protected]

We are looking forward to receiving your application.

AUDIT MANAGER – US

About Revolut
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 35+ million customers get more from their money. And we’re not done yet.

As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 6000+ people working around the world, from our great offices or remotely, on our mission. And we’re looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role
Audit is a key player in most areas of the business at Revolut. The team works closely with Risk and Compliance to create internal risk management and compliance processes, and ensure that they’re operating effectively 💪 This unstoppable trio is the front line of evaluating whether the business is on a safe footing, working across functions, products, and regions to build this seamless infrastructure.

We’re looking for a Audit Manager who’ll take our audit programs to the next level. A professional who’ll take care of the development and implementation of audit policies and procedures. Someone to mitigate business risk across various functional areas to help our customers improve their financial health, give them more control, and connect them seamlessly across the world.

Up for the challenge? Let’s get in touch 👇

What you’ll be doing
Developing the annual internal audit plan for Revolut’s legal entities in the US considering regulatory requirements and risks associated with the operations of the US entity
Developing and executing audit programs in accordance with internal audit policies, procedures, methodologies, regulatory requirements, and the Standards for the Professional Practice of Internal Auditing
Attending local committees to develop, update, and own the Internal Audit risk assessment process and related audit plans for the US businesses, working closely with the Global Head of Internal Audit
Interacting with senior management and staff to obtain an understanding of relevant risks, controls, and processes
Proactively seek ways to make the best use of data as part of our audit process, including to inform our understanding of risks, test controls, and provide relevant insights into the business
Delivering end-to-end Internal Audits assessing risks and controls of operational processes (payroll, HR, Legal, expansion, US-specific Financial Products, etc.), highlighting any gaps in the control framework or areas for improvement to ensure adherence to relevant regulatory requirements and industry best practices
Conducting follow-up reviews of deficiencies noted during audits as well as ongoing continuous monitoring
What you’ll need
6+ years of professional experience in an audit-related role within a regulated financial services environment or technology company
Experience across one or more of the following areas: Payment or Trading Processes, Lending, Technology, or Product management
To be proficient working with and interpreting data
A desire and drive to learn, grow, and have an impact quickly as part of an expanding team
Strong critical thinking and problem-solving skills
Strong interpersonal and communication skills
Experience working in a fast-paced environment with a focus on execution
Nice to have
Experience with one of the following: SQL, Python, or R
Compensation range
US: $120,800 – $138,000 gross annually*
Other locations: Compensation will be discussed during the interview process
*Final compensation will be determined based on the candidate’s qualifications, skills, and previous experience

Document Coordinator / Medical Writing Assistant

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the creativity and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find entrepreneurial solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

An efficient and organized Medical Affairs Document Coordinator and Medical Writer Assistant is necessary in order to ensure that the documents required to complete an initial Clinical Evaluation Report and then to maintain the necessary updated documentation an ongoing basis for updates as required for medical device registration and compliance purposes.

The Medical Affairs Document Coordinator is responsible for providing administrative support to the MDS Medical Affairs Team. This individual will be responsible for collecting, verifying and organizing the required documentation for Clinical Evaluation Reports from various functions. As a Medical Writer Assistant, this person will assist with the creation of tables to support the writing process and following up on information requests for the writers. The Document Coordinator and Medical Writer Assistant is efficient, organized, resourceful and functions well both individually and as part of a team. Assuring a steady completion of workload in a timely manner is key to success in this position.

ESSENTIAL DUTIES:

  • Maintain electronic filing system.
  • Manage requests for information and data.
  • Manage document approvals.
  • Provide support to the Medical Writers and Medical Affairs Managers.
  • Provide periodic status reporting on projects.
  • Participate in project readiness, Q&A, and status meetings.
  • Proficiency in Microsoft Products including Word, Excel, SharePoint, Teams, and OneDrive.
  • Proficiency in Document Management tools including DocuSign, Adobe Professional, SAP Document Management Module, MasterControl and EndNote.

REQUIREMENTS / EDUCATION:

  • Minimum of High School Diploma.
  • 3+ years of relevant administrative experience
  • Strong communication skills – written and verbal
  • Strong planning and organizational skills and dedication to completing projects in a timely manner.
  • Excellent PC computer skills.
  • Flexible and adaptable.
  • Ability to collect and monitor information.
  • Ability to prioritize and support multiple projects.
  • Ability to effectively and collaborate across cross functional teams and with suppliers.
  • Attention to detail and accuracy.
  • Comfortable working in a fast-paced environment.
  • Comfortable working independently, with minimal supervision.
  • Ability to work efficiently in a virtual work environment.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

APPLY HERE

West Coast Customer Support Associate 

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.

This remote role reports to a Customer Support Team Lead. You must be available to begin in November, and you must live in PST or CST timezone.

You’ll Get To…

  • Respond to customer-submitted live chats and email in a timely manner
  • Queue-based, typing work will account for approximately 90% of the role.
  • Live Chat is our primary channel of support in this role.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues.

Who We’re Looking For

  • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Currently live in Washington, Oregon, Colorado or Hawaii.
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums
  • Health Savings Account with Squarespace funding
  • Fertility and adoption benefits
  • Supplemental Insurance plans
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote Stipend
  • Access to supplemental insurance plans for additional coverage
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $35,800 – $43,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.

APPLY HERE

CST Customer Support Associate

Currently live in: Illinois, Kansas, Michigan, Minnesota, Missouri, Tennessee, Texas, or Wisconsin.

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.

This remote role reports to a Customer Support Team Lead. You must be available to begin in November, and you must live in the CST timezone.

You’ll Get To…

  • Respond to customer-submitted live chats and email in a timely manner
  • Queue-based, typing work will account for approximately 90% of the role.
  • Live Chat is our primary channel of support in this role.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues.

Who We’re Looking For

  • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
  • Currently live in: Illinois, Kansas, Michigan, Minnesota, Missouri, Tennessee, Texas, or Wisconsin.

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums
  • Health Savings Account with Squarespace funding
  • Fertility and adoption benefits
  • Supplemental Insurance plans
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote Stipend
  • Access to supplemental insurance plans for additional coverage
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $35,800 – $43,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. 

APPLY HERE

Proposal Content Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This role is a work from home opportunity, which can be based anywhere in the United States.

A successful candidate will play a critical role in the quality of our RFP responses and the efficiency of the whole team. The Content Manager continuously strives to increase their knowledge of products and the industry to produce meaningful, repeatable, high-value content.

The Content Manager partners with subject matter experts and key stakeholders to proactively maintain assigned content libraries within our Medicaid Content Library to further streamline the production of RFPs and increase accuracy of responses. Additionally, the Content Manager serves as a consultant for content in review to improve first draft development.

Individual Accountabilities

  • Maintain expert understanding of areas of focus, competitive intelligence, and Aetna Medicaid products and services.
  • Support the content management lifecycle by working with subject matter experts to plan, create, manage, deliver, socialize, audit, archive, and track content.
  • Write, edit, and proofread new content in accordance with internal procedures, standards, and proposal guides.
  • Support knowledge sharing and training efforts by engaging subject matter experts to provide demos and trainings to the proposal development team.
  • Find opportunities to work with subject matter experts and proposal development team members to develop and incorporate new content into the Medicaid Content Library.
  • Confirm content within the Medicaid Content Library is well-organized, current, searchable, and achieves end-user expectations.
  • Collaborate with marketing and cross-functional teams to help identify areas to improve storytelling and Aetna’s value proposition.
  • Continually measure, monitor, and improve content delivery strategies; employing industry best practices and identifying opportunities to increase effectiveness and efficiency.
  • Act as a consultant to proposal writers by providing guidance, information, insights, and recommendations to leverage content and improve responses for active proposals.
  • Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity.
  • Support the ongoing development of internal process and procedures.

Job Requirements

  • Two plus years of experience in content management or proposal writing
  • Two plus year of experience with Medicaid proposals
  • Excellent written and verbal communications skills
  • Knowledge and understanding of Microsoft Office products including SharePoint, Word, Excel, Teams, and PowerPoint
  • Superior organizational, project management, analytical, and innovative problem-solving skills
  • Extensive experience crafting convincing proposal responses
  • Strong relationship building skills
  • Self-starter with the ability to work well independently and as part of a team
  • Knowledge and understanding of APMP and Shipley best practices
  • Previous background working with a content management platform (Qvidian, RFPIO, Loopio, etc.) is preferred
  • Ability to travel – up to 15%

Competencies

  • Superior writing skills and ability to create compelling communications that conform to the Aetna Medicaid Proposal Style Guide.
  • Strong project management skills, with the ability to manage multiple deadlines simultaneously.
  • Excellent oral and written communication skills and keen attention to detail.
  • Curiosity and eagerness to inspire others, investigate, learn, collaborate, and innovate, while bringing a positive, flexible attitude.
  • Demonstrated ability to work well across departments/levels — including health plan leaders, proposal development, and marketing.

Education

Bachelor’s degree or equivalent experience

Pay Range

The typical pay range for this role is:

$75,400.00 – $162,700.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 

APPLY HERE

Deputy Editor

Are you a detail-oriented, skilled editor with a knack for improving personal finance content, a good sense of SEO strategy and the ability to help writers elevate their work? LendingTree is seeking a talented deputy editor to join our in-house SEO editorial team. 

As a deputy editor, you will work with our in-house editorial team, as well as freelancers, to help create personal finance content for our personal loans and auto loans verticals. You will write and edit SEO articles, conduct keyword and competitor analysis, create outlines for freelancers and collaborate with our analysts to devise the best strategy to ensure our content ranks on the first page of Google search engine results and comprehensively answers readers’ most pressing personal finance questions. 

You will work with both in-house and freelance writers to help improve their writing skills, elevate their SEO content and expand their personal finance knowledge. You’ll collaborate closely with other editors and SEO analysts to administer their assignments and projects. You will also work closely with our compliance department to ensure our content is 100% compliant. Other responsibilities may include special projects related to personal finance content and product reviews. The rest of your time may be spent assisting with writing, editing and outline creation on various personal finance verticals, as well as LendingTree’s studies and surveys. 

REQUIREMENTS 

The ideal candidate is someone who is extremely organized, has deep knowledge of personal finance content, possesses an understanding of and willingness to develop expertise in SEO best practices, and the ability to help coach writers and to work in a fast-paced, results-driven environment. 

  • At least 3-5 years experience as a personal finance journalist or content marketing writer or editor (editing experience is preferred)
  • Experience with SEO best practices and strategies 
  • Outstanding writing, editing and grammar skills and a strong commitment to accuracy and comprehensiveness 
  • Ability to give constructive feedback and coaching that results in improved content and elicits writer growth 
  • Impeccable communication, time-management and organizational skills 
  • Ability to work independently, collaboratively and lead multiple projects/tasks in a cross-disciplinary team
  • Goal-oriented, growth and metrics-driven mindset 
  • Flexibility to adjust to an evolving role and adaptable to steady change within our fast-growing company
  • A great attitude and the desire to produce highest-quality personal finance SEO content

ADDITIONAL DETAILS 

  • Must be willing to complete a paid editing test

COMPANY

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices.

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.

What else you should know:

  • We’re a publicly-traded company (TREE).
  • We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
  • We’ve built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.

The base pay range for this position in Colorado/New York/California is $85,000-$90,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience 

Incentive Compensation: Eligible for annual performance bonus

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).

APPLY HERE

Freelance Home Design and Lifestyle Feature Writer – HouseDigest.com

Steady freelance work that pays on time! Home design and lifestyle site House Digest is looking for enthusiastic, hard-working freelance writers to join our team. Ideal candidates have at least three years of experience writing content for print or the web with a focus on architecture, interior design, gardening, housekeeping, and HGTV and similar networks. We are looking for creative individuals who are self-sufficient and versatile. These positions are work-from-home with flexible, stable hours. Location does not matter; U.S. and international candidates are encouraged to apply.

About House Digest

At House Digest, we work hard to make sure you can live well. We cover home renovation trends, home design trends, and more. Our team of writers and editors have years of experience working in the home and garden media space. Do you need to know the best color to paint your walls, how to find the right plants for you, or need some serious celeb home inspo? House Digest gives you everything you need to make your house into a home.

Writer Responsibilities:

  • Claim feature article topics from a large selection of assignments
  • Research, pitch, and write 2600- to 3000-word articles in a custom CMS with a one-week to one-day turnaround, depending on the topic and timeliness of the article
  • Contribute to and follow the guidelines of our style guide, editorial strategy and publishing standards to uphold quality of content

Compensation: 8 cents per word

Experience:

Minimum three years editorial experience writing and editing. Experience with building content in a CMS.

Requirements:

To apply for this job, please submit the following materials:

  • Your resume
  • A brief letter of intent
  • Three professional writing samples relevant to the content shared on House Digest (attach these in a PDF or link to them in your cover letter)

Applications missing any of these elements will not be considered. 

All content on Static Media’s sites is written entirely by humans. While we understand AI-written content is becoming prevalent, any articles submitted using AI during the hiring process will not be considered.

About Static Media

With up-to-the-minute news, original insights, exclusive interviews, and expert advice to make every day better, Static Media’s ever-growing family of websites gives readers the great content they crave. From original recipes to movie reviews to travel guides, Static Media has you covered.

APPLY HERE

Customer Support Engineer

We are looking for a support engineer who is excited to bring Pulumi’s cloud programming model to the world. You will be a part of realizing a vision where every developer can harness the power of the cloud.

We are seeking a technical and empathetic Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry.

At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people.

While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely in [insert geo, state, city, etc.) 

In This Role You Will:

  • Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts.
  • Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics.
  • Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues.
  • Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides.
  • Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies.
  • Participate in on-call rotations to provide after-hours support when necessary.
  • PLUS: Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA).

We’re Looking For Someone With:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Minimum of 5 years of experience in a related field, with a strong focus on infrastructure as code and DevOps.
  • Proficiency in infrastructure-as-code concepts and tools, such as Pulumi (experience with Pulumi is a plus).
  • In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes.
  • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues.
  • Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
  • Self-motivated and able to work independently as well as collaboratively in a team environment.
  • Strong attention to detail and a commitment to delivering high-quality customer support.

Compensation:

  • Base Salary Hiring Range: $97,750 – 140,250
  • All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below). 
  • [Sales Account Executive roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.]

Pulumi Benefits:

  • Health – We offer competitive medical, dental, vision, and supplemental insurance. It is free for our direct employees to be on our insurance.
  • Time Off – Unlimited personal time off (PTO) we ask that employees take at least 3 weeks off during the year in addition to the two annual company-wide wellness weeks and 13 US holidays.
  • 401K with employer match
  • Parental Leave – 20 weeks paid parental leave for the birthing parent or primary caregiver, and 16 for non-birthing parent or secondary caregiver.
  • Remote-First – We are a 100% remote-first company with employees in nearly 20 states, and growing internationally; we encourage asynchronous communication and autonomy. We also provide an annual work from anywhere fund to help cover the employee costs of working remotely.
  • Professional Development & Growth – We encourage a lifelong learning mindset and every employee is given an annual professional development budget.
  • Equity – As a small but growing startup, we all act like owners and you will earn equity in the company.
  • Additional Funds – We offer employees a monthly wellness fund to be spent on anything physical and/or mental wellbeing related. We also provide a quarterly happiness fund to be used toward anything that makes our employees happy! 

About Pulumi:

Pulumi is reimagining how developers and DevOps teams create and manage cloud software, through a unique combination of developer tools and system innovation. The company leads with an open source platform that embraces real programming languages, tools, and techniques, and offers an innovative SaaS product that helps teams collaborate.

Pulumi was founded in 2017 by developer and cloud experts from many corners of our industry to deliver innovative approaches to cloud software development. Since emerging from stealth in mid-2018, we are accelerating our platform momentum and product adoption. The team is built on a culture of openness, diversity, respect, and thinking big.

APPLY HERE

Support Escalations Specialist (USA & Canada)

Outschool’s mission is to inspire kids to love learning. We achieve this by linking learning to kids’ interests, connecting them with other classmates who share their passions, and giving them the autonomy to pick their own paths. Our small group classes meet over live video chat with teachers who celebrate their unique strengths and empower all learners to develop confidence and a strong sense of self.

We’re also focused on removing barriers for historically underserved learners who face systemic challenges to their success. Outschool.org is a nonprofit that partners with homeschooling co-ops, community-based organizations, and schools across the U.S. to provide marginalized communities with access to virtual and hybrid learning experiences.

We believe that diversity drives learning. To meet our mission, we encourage, support, and celebrate different ideas, perspectives, and backgrounds. As a fully distributed (remote) team, we challenge one another to find the most effective way to empower learners, teachers, and parents. Your name, race, religion, gender, nationality, sexual orientation, and age are not barriers; they are why we want to work with you. We invite talented and creative candidates who value the importance of nurturing a child’s boundless curiosity to join us on this journey.

The pandemic has been challenging for families all over the globe. We acted quickly and worked together to provide quality resources to learners, parents, and teachers in the past year. As communities worldwide rethink their approach to education, Outschool will continue to innovate and provide kids with unique opportunities to explore their passions.

Outschool has been named Fast Company’s most innovative EdTech company in the world, and one of the top ten best startups for women from ElphaOutschool has also been one of BuiltIn’s Best Remote Places to Work for the last two years and has appeared on Y Combinator’s Top Companies list for the last three years. 

The Role

As part of the Support Escalations team, you will play a central role in enhancing the Outschool customer experience. Your primary focus will be to minimize ticket escalations and identify opportunities to increase efficiencies in our support workflows. By collaborating with our outsourced team of agents and harnessing the power of AI, you’ll aim to reduce the percentage of escalated tickets. Your critical thinking skills will be crucial in pinpointing opportunities for the Support team to become more efficient, ultimately providing top-tier service. Your contributions will be instrumental in shaping a seamless educational experience for our community while optimizing support operations. 

CORE RESPONSIBILITIES:

  • Provide email support to parents and educators with complex and escalated product issues 
  • Reduce the percentage of escalated tickets by developing strategies to tackle recurring challenging issues at their root, ensuring that similar cases can be efficiently handled by our outsourced team or AI in the future 
  • Play an active role in training our outsourced agents handling escalated cases 
  • Apply critical thinking to identify opportunities for enhancing the efficiency of workflows and processes for escalated tickets 
  • Advocate for reducing friction in the customer experience by proactively identifying and surfacing pain points 

DESIRED EXPERIENCE & SKILLS:

  • Demonstrated experience as a top performer in customer support, specializing in reducing ticket escalations and driving operational efficiencies
  • Proven ability to handle complex and escalated customer issues with a track record of finding solutions that minimize escalations 
  • Ability to quickly learn and demonstrate a passion for Outschool
  • Excellent verbal and written communication skills
  • Thriving in a rapidly shifting dynamic environment, track record of keeping up with product changes and evolving support processes 

Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA the salary range for this role would be $75,000-$90,000 USD.

For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role would be $67,500-$81,000 USD.

OUTSCHOOL CARES:

At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:

•Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier.

•Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions through our partner, ModernHealth. 

•PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends. 

•Fully Distributed: With a team distributed across the US and Canada, we create a remote culture through expensable weekly meals, virtual events, expensable home office setup, and internet allowance.

•Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool! 

•Community Impact: Outschool matches employee donations to established charities and has committed to support Outschool.org’s non-profit programs.

Benefits packages are included for full-time employees only.

Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada.

APPLY HERE

Stage and Screen – After Hours Travel Manager – Remote

More of a problem solver than a salesperson?  

Struggling to find the time to work and study?  

Needing to find a better balance between your career and family?

If you are an experienced travel consultant and are finding yourself in one of the above positions…then our After Hours team is for you!  

About Stage and Screen

Stage and Screen are Australia’s most reputable and largest sports and entertainment travel company. Their client base consists of the best locally grown and international starts from sports, music, touring & performing arts, TV & productions, and film.

About the Opportunity

The Stage and Screen After Hours Consultant is the virtual face of Stage and Screen outside of normal business hours to a mix of customers including VIP’s. They have the ultimate customer centric mindset and always demonstrate solution-based thinking. 

They are an expert in self-ticketing with the booking and management of highly individualised travel requirements for senior executives, high touch group travel, high profile talent and frequent travellers.

This role is either full time or part time –working nights, weekends and public holidays.

About You

  • Retail and/or corporate travel agency experience – only experienced travel consultants who are well practised in self-ticketing will be considered
  • Sabre and self ticketing experience is a MUST, please note candidates without this experience will not be considered
  • High degree of attention to detail and accuracy
  • Maintains operational standards & an exceptional customer experience by driving operational excellence
  • Strong communication and relationship building skills

What’s In It For You?

  • Award winning Flight Centre employee benefits: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
  • Free health and wellness consultations
  • Free financial consultations and access to our employee only share plan
  • Opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
  • Global career advancement/travel opportunities
  • Leadership Programs & further education, training and development
  • Giving Bank & Volunteer Leave 
  • Employee share scheme
  • Travel discounts on flights, hotels and insurance for you, your family and friend

*** Extra Benefits Exclusive to the After Hours Team ***

  • Financial stability with a set salary of $82,000pa + super (FTE)
  • Enjoy an extra week of annual leave each year, with 5 weeks annual allowance
  • Work from the comforts of home in your home office in this fully remote role, we will set you up with your laptop & internet
  • Celebrate you, with your birthday day off work each year

Business Opening Hours: 1800-0830 Mon-Fri & 24hrs Sat/Sun

Examples of Potential Shift Times

Monday to Friday

1800-2400, 1830-2330, 1800-0830, 2400-0830

Saturday & Sunday (rotating shifts, depending on annual leave and weekend needs)

0830-1730, 0900-1800, 0930-1830, 1000-1900, 1030-1930, 1130-2030, 1200-2400, 1500-0830, 1800-0830

Professional Billing Specialist

JOB SUMMARY

The Professional Billing Specialist performs all back end processes of the professional billing revenue cycle including charge capture, ICD, CPT & HCPCS coding, claims follow up and appeals, and customer service.

Additional responsibilities Include, but not limited to:

  • Routine billing, payment posting and problem solving for various payers.
  • Maintain relationship with insurance companies so as to be aware of or to anticipate trends.
  • Must possess outstanding attention to detail, excellent time management skills, strong organizational and excellent customer service skills
  • Possess ability to work independently in a fast paced environment and meet deadlines.
  • Working knowledge of full range of physician practice financial and clinical operations as relates to professional billing revenue cycle.
  • Knowledge of medical terminology and medical coding functions.
  • Strong knowledge of billing and coding requirements for Medicare, Medicaid, Rural Health, Behavioral Health, Physical Therapy, Primary Care, Hospital Outpatient and other specialty.
    JOB DETAILS AND REQUIREMENTS

Type: Full Time (80 hours per 2 week pay period, with benefits)

Typical hours for this position: Monday-Friday, days, may work an occasional weekend

Remote work

Will ONLY consider candidates from the following states: MO, IL, TN, AR, GA

Education:

High school graduate or equivalent required

Certification & Licensures:

-1 year experience in the healthcare or accounting setting, or

  • Applicant has successfully completed medical coding and/or billing course(s)

Experience:

  • 3-5 year related experience (healthcare or accounting) preferred
  • 1-3 years direct experience involving claims, insurance, or patient accounting preferred

ADDITIONAL INFORMATION

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [email protected].

Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.

Patch Management Analyst (3rd shift)

Description

As a Patch Management Analyst, you will develop maintenance schedules, deploy software updates, monitor deployments, and remediate patching activity for our internal and external enterprise clients. You will also assist in maintaining update collections by completing moves, adds, and changes per client request. Attention to detail, the ability to comprehend technical release notes, and creating patching activity reports is required.

Responsibilities

Strategy & Planning

· Develop patch maintenance schedules to meet internal and client requirements to maintain compliance for software updates.

· Review software patch release notes for compatibility and installation processes.

· Schedule maintenance windows for internal and client deployments, following all change management processes.

· Create pre- and post-patch reports and present results to internal and client stakeholders.

Acquisition & Deployment

· Assist in testing and pilot software deployments to include post deployment issue resolution.

· Complete patch management agent installs and resolve issue with non-functioning agents.

· Assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations.

Operational Management

· Create knowledge articles to document software patch deployment and remediation tasks.

· Work with software patch distribution vendors to resolve complex technical issues.

· Complete emergency (zero day) patch deployments.

· Complete moves, adds, and changes for maintenance collections and deployments.

· Monitor and remediate patching activity across a range of maintenance schedules.

· Manage and ensure effectiveness of security solutions, including firmware upgrades, anti-virus solutions, and software patches.

· Establish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activities.

· Perform routine audits of patching activity to confirm all updates are being applied and reported correctly.

· Participate in routine audits to record patch levels and create reports to meet compliance.

Position Requirements

Formal Education & Certification

· College diploma or university degree in the field of computer science and/or 3+ years equivalent work experience.

· The following certifications are highly desired:

o ITIL

o MCSA

o CCNA

Knowledge & Experience

· 2+ years, experience with software distribution programs (Manage Engine Desktop Central, Configuration Manager, InTune)

· 2+ years, experience with server/desktop operating systems and applications (Windows Server 2012-2019, Windows 10, Active Directory, SQL, Microsoft Office, Linux)

· 2+ years, experience troubleshooting server and network configuration issues.

· 2+ years’ experience with infrastructure monitoring and alerting tools.

· Knowledge of current protocols and standards, including TCP/IP.

· Understanding of orchestration and automation methodologies pertaining to the specific needs of a managed services provider.

· Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.

· Experience in a Managed Services environment is a plus.

· Experience in Public Cloud architectures (Azure/AWS) are a plus.

Personal Attributes

· Good understanding of the organization’s goals and objectives.

· Strong interpersonal, written, and oral communication skills.

· Able to conduct research into Patch Management issues and products as required.

· Ability to prioritize and execute tasks in a high-pressure environment.

· Ability to present ideas in a user-friendly language.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Experience working in a team-oriented, collaborative environment.

· Proficient documentation & technical writing skills.

· Passionate about providing a high quality of service and believes in relentless customer satisfaction.

· Promote a strong work ethic with the ability to meet commitments & deadlines.

· Ability to maintain ownership & independence in a fast-paced high-volume environment.

· Ability to maintain a sense of professionalism & urgency in all customer communications.

Work Conditions

· Shifts to include evenings, nights and weekends

· Sitting for extended periods of time.

· Dexterity of hands and fingers to operate a computer keyboard and mouse

Retool Work From Home Support Engineer – Night Shift

BOUT RETOOL:

Nearly every company in the world runs on custom business software: Gartner estimates that up to 50% of all code is written for internal usage. This is the operational software for refunding orders, underwriting loans, moderating content, managing marketplaces, rolling out new features, onboarding employees, analyzing transactions, providing customer support…the list is nearly endless. For most companies, building and maintaining all of these tools demands a lot of engineering time—scarce, expensive resources better put to use on customer-facing products.

At Retool, we’re designing a new type of development environment that makes it dramatically faster and easier to build all of this software. Retool unifies the ease of visual programming with the power of code, while abstracting away the tedious and repetitive tasks of development. We believe that the future of software development lies in being a force multiplier for developers and technical builders, helping them move considerably faster and build a lot more software. It’s akin to a new version of Visual Basic, HyperCard, or Flash—with a bit of Figma and some future-of-programming vibes thrown on top. Today, our customers span from small startups building their first operational tools, to Fortune 500 companies building mission-critical apps for thousands of users across their business.

WHY WE’RE LOOKING FOR YOU:

In the last year, we’ve grown our customer base over 5x and continued to enhance our product. As a result, we have more questions, feedback, and tickets coming in than ever before from developers using Retool across the globe. As we continue to grow, we’re adding customer-centric support engineers to help our APAC customers build the systems and tools they need to run their businesses. Although this is a fully remote position, we are looking for someone in the San Francisco Bay Area.

WHAT YOU’LL DO:

Working as a Support Engineer at Retool you’ll communicate with developers of all sizes to help unblock technical issues. You’ll help answer their more difficult Retool development questions, troubleshoot connecting to many kinds of databases or APIs, and brainstorm app structure and best practices. Often this will mean researching new topics and reporting back to the customer on the best approach to achieve their goals.

Retool is a broad technical product, so ideally you are a generalist engineer and enjoy learning new technologies. Our platform supports over 30 integrations officially, so you’ll constantly be encountering novel situations. On a typical day, you might help someone debug a database connection, write examples of Javascript code for specific customer use cases, troubleshoot data structures, SQL queries, and API authentication—often live or on an impromptu screen-share.

WHO YOU’LL WORK WITH:

You’ll work with other support and software engineers to diagnose, troubleshoot, and solve customer problems. You’ll also help train new coworkers on supporting our users. Support is a small team today, but rapidly expanding to match our customer growth.

You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional-but-well-intentioned sarcasm. If this sounds like you, we’d love to hear from you!

IN THIS ROLE, YOU’LL:

Work with our Enterprise users daily via email, Slack, chat, and Zoom during APAC hours.
5pm – 1am PT Sunday through Thursday
$100 weekly meal stipend
Teach Retool users best practices around performance and development workflows
Explore our codebase, logs, and test instances to debug difficult problems
Troubleshoot new bugs and formalize bug reports
Flag incidents and outages to our on-call engineers
Represent customers internally and advocate for key issues
Contribute to our documentation
Help users debug issues with many different database types, APIs, and hosting platforms
Analyze and improve our support operations–there are always new Retool apps to build!
Help us track support metrics and share findings you identify

THE SKILLSET YOU’LL BRING:

2-4 years of experience working in technical and customer-facing roles
A broad technical background and enjoy learning new technologies
Intermediate understanding of JavaScript and web development
Intermediate understanding of platform technologies such as AWS, Docker, Kubernetes, and Azure
Experience supporting a SQL or NoSQL database management system
Ability to communicate effectively through writing and virtually
Ability to think on your feet and come up with creative solutions to non-obvious problems
Ability to empathize with customer challenges and enjoy problem-solving
Bonus points if you know React and can fix minor bugs in our codebase

Retool offers generous benefits to all employees. For more information, please visit the benefits and perks section of our careers page!

At this time, Retool is only set up to employ in the US and UK.

Associate Overnight Editor

OVERVIEW OF THE COMPANY

Fox News Media
FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.
JOB DESCRIPTION
Fox News Digital is looking for an Associate Overnight Editor to join our team leading news coverage for FoxNews.com & FoxBusiness.com. As the Associate Overnight Editor, you will be responsible for directing editorial coverage by assigning stories, editing, and approving pitches from reporters and editors across all verticals. Your team is responsible for covering a full range of breaking news from US/Crime, political, and business coverage. The Associate Overnight Editor is fluent in AP style, has the ability to bring copy to life, and understands our dynamic audience. You will be expected to turn sharp, fast stories, headlines, and captions in high-pressure, breaking news situations. You thrive in a fast-paced environment and have previous experience in news & political journalism.

You will be offered the following shift: Sunday – Thursday from 10pm – 6am ET or Tuesday – Saturday from 10pm – 6am ET

A SNAPSHOT OF YOUR RESPONSIBILITIES

Work directly with Managing Editors & Deputy Managing Editors on newsgathering for your team of editors and reporters

Assign stories for day to day news coverage, as well as long term planning when necessary

Approve and reject pitches from reporters and editors that touch all content verticals on the news desk

Work quickly in breaking news situations to help our news team be fast and precise

Write & report when necessary

WHAT YOU WILL NEED

At least 2 years of experience in news: digital or TV

Prior management experience preferred: overseeing a team of reporters & editors

Prior experience with digital analytics (Chartbeat, Adobe Analytics etc.) to monitor, build traffic is required

Experience using content management systems

Knowledge of AP style, exceptional knowledge of current events & politics

Proven organizational ability to ensure editorial standards are upheld, demands from across company platforms are addressed and smooth handover is made to next shift

Strong SEO and social media skills

Strong communication skills

Ability to pivot between breaking news stories and in-depth projects with longer deadlines

Ability/flexibility to work mornings, evenings, or weekends as required; possess “on-call” mentality and be prepared to work under emergency or breaking news conditions

A self-starter with excellent news judgment for a digital audience

Bachelor’s degree in journalism or related field of study is preferred, or equivalent experience

LI-DNI

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.

Click here to learn more about the diverse communities of people behind our brands.

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $59,500.00-75,000.00 annually for California, Washington, New York City and Westchester County, NY. $49,500.00-62,500.00 annually for Colorado. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

HOBBY JAM

EARN $5-$15/MONTH DOING SIMPLE TASKS ON YOUR PHONE OR DESKTOPMAY 26,2018

Hi, my name is Mike and we pay you to do simple internet search tasks on your home computer or mobile device.

Tasks pay $0.25 each.

We’ve been in business since 2018 and have paid thousands of people during that time. We make payment every Friday via PayPal.

You’re not going to get rich, but if you do every task we send you, you will earn $5-$15 per month.  You usually get 1-2 tasks per day, sent directly to your phone.

Here’s a sample of the type of task we’ll send to your phone.

Where To Sign Up

Sign up at 25Clicks.com and get your first task right away. See our FAQ at 25clicks.com/help.

This is for people living in the United States only and you must have a valid US mobile phone.

Thanks and welcome to our team!

Mike

Virtual Medical Scribe – San Antonio, TX

Overview

Must live in AL, GA, IA, ID, IN, KY, LA, MS, NC, ND, NH, OK, PA, SC, TN, TX, UT, WI, WY

A Day in the Life of a Remote Medical Scribe

As a virtual medical scribe, you play a critical support role in assisting providers in delivering care to their patients and in the comfort of your own home! A remote medical scribe accompanies the provider in the exam room and records detailed information into the electronic medical record (EMR) via a laptop or computer. This role is the perfect opportunity for you to gain clinical experience while working safely from home.

Benefits, Perks, and Compensation

  • $9-$12/hr* 
  • Paid training program
  • Career Progression – Leadership opportunities after 3-6 months of experience as a virtual scribe, you are eligible to advance into a leadership role such as Virtual Trainer, Virtual Implementation Trainer, Virtual Site Coordinator $12-$15/hr*
  • We love to promote from within and, on average, promote 10-15% of our scribes into leadership and corporate roles each year!
  • $300 Referral bonus*
  • Full-time employees receive benefits that include PTO and health benefits
  • Annual raises*
  • Supplemental opportunities to earn compensation by attending recruitment events
  • Letter of recommendation endorsed by CMO, Dr. Tim Taylor*
  • Compassionate management and training teams dedicated to your success as a scribe with ProScribe
  • Exposure to specialties including, but not limited to, Pediatrics, Neurology, Primary Care, Urgent Care, Cardiology, Oncology, Otolaryngology, Urgent Care, and more!
  • Sense of purpose that you are making a huge impact in the lives of patients and providers while having the flexibility to work from your home office.
  • Build relationships with physicians, nurses, and healthcare providers and obtain advanced knowledge in medical terminology, the healthcare workflow, medical decision-making process, reviewing patient reports, witnessing clinical procedures, and more
  • Stand out in professional school applications by learning medical documentation and coding skills, as well as giving you real-world exposure to multiple healthcare fields

*May vary pending on qualifications/eligibility

Qualifications

Must-Have

  • Availability requirements
    • Two shifts per week for a minimum of 6 consecutive months for part-time (This is not a seasonal position)
      • Shifts range from 8 to 12 hours long. Full-time positions may also be available. 
      • We build your schedule around YOUR availability to work on a semester basis and encourage “stacking classes” on opposing weekdays
        • For example, register for classes on Mon/Wed/Fri to allow Tue/Thur to work or vice versa. 
  • Typing speed range of 45+ WPM
  • Typing Test
  • Must be 18+ years old
  • A high school diploma or equivalent required 
  • Authorized to work in the US
  • Background check and drug screen required upon hire
  • Pre-health, pre-med, pre-pa, pre-nursing career track preferred 
  • College-level knowledge of medical terminology, human anatomy, and physiology preferred (this will come in handy during training!)
  • Strong written and verbal communication skills with the ability to communicate and interact professionally within a diverse team 
  • Strong work ethic and attention to detail in a fast-paced work environment
  • Cognizance of delicate and confidential patient information
  • Tech-savvy and able to operate a personal computer and applicable software with ease

Technology Requirements for Remote Medical Scribes

  • Personally-owned laptop or full-desktop computer with a keyboard, mouse, and monitor with working microphone and webcam *purchased within the last 4 years
  • A private, dedicated workspace at home that can be secured by closing a door and free of excessive background noise and interruptions
  • Computer screen(s) must not be visible, intentionally or unintentionally, by anyone other than the scribe
  • Access to high-speed internet
  • All wireless networks in the home must be WPA2 password secured

Healthcare Data Entry Specialist/CRM–Remote CST

Equity Staffing is searching for several Remote Heatlhcare Data Entry Specialists. This position with a Fortune 500 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!

*** Position is 100% Remote in CST ***

*** 3 Month Temporary Position ***

Specific Duties:
Mostly data entry work. We will have reports generated and that information can be keyed into our CRM tool.
Manual data entry of reporting data points into our CRM tool
Manual work required to get agents access into our CRM tool
Other identified manual pieces of work that are required to support business

Must have qualifications/experience:
High school graduate or GED equivalent
Data Entry Experience
CRM Database Experience
Medical Terminology Knowledge
Problem Solving Skills
Experience working in a fast paced team environment
Great Multitasker
Positive Attitude
Good Typing Skills
Great Customer Service Skills
Attention to Detail
Strong Organizational Skills
Effective communication skills both written and verbal
Strong computer skills
Proficient in Microsoft Office Suite of Tools.
Critical thinking skills.
Ability to work with others

REMOTE/ONSITE: Remote CST

Shift Start/End Time: 830-430 pm CST

Data Entry-Audit Intake Specialist

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

LOCATION: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints

Investigative Analyst

We have great people here and are looking for more. Come join us – you will love it!

Job Title: Investigative Analyst – Remote

Department: Financial Services/Sterling Diligence

Position Type: Full-Time, Exempt

Location: Work From Anywhere (WFA) in the U.S.

About The Role:

Sterling is a fast-moving world leader in cloud-based background screening and identity services. Our clients use our services to create safer workplaces, build trusted brands and protect vulnerable populations. We are financially thriving, investing in growth and grounded in authenticity. Our Diligence investigations focus on in-depth screening complete with deep dive research and top-level analysis, piecing together a full look at a subject’s background for our clients.

This Is What You’ll Do:

Manage a high volume of projects in various stages of completion
Conduct web-based investigative research
Compile and proof information from multiple sources
Handle large quantities of research and retrieval with accuracy and efficiency
Review research and initial draft report, analyzing and editing the information presented
Work independently and under pressure, with minimal supervision and instruction, to initiate and coordinate activities to meet strict deadlines
Assist lead investigators through administrative support including client- and vendor-facing communications and activities
Exhibit proficiency in MS Office products, as well as project management systems, including, but not limited to Salesforce and Jira
This Is The Job For You If You:

Have a minimum two years of previous work or professional experience involving data entry, analytical research and project management
Love to analyze information and piece it together with the skills to create professional reports
Are someone with a keen eye for detail when it comes to the product you deliver
This Is What We’re Looking For:

Bachelor’s degree from an accredited university is a must
Superior verbal and written communication skills
Strong analytical and decision-making ability
Effective time management skills and close attention to detail
Must feel comfortable working in a time sensitive environment and with a sense of urgency
Finalist candidates will be required to complete an investigative assignment to be considered
The pay range for this position is approximately $40,000 to $43,000. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base pay, this role is eligible to participate in the Annual Incentive Plan plan. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site.

Data Entry Representative (Remote)

Job Details
Description
Envision Radiology is looking for a Remote Full Time Data Entry Representative to join our team!
Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets.

Welcome to Envision Radiology! Since 2000, our company mission has remained the same, “Improving lives through unmistakable quality and spectacular service”. Our vision to revolutionize diagnostic imaging is raising the bar for patient access, convenience, and overall experience, while delivering consistent, accurate, and timely results.

In 2022, US News named Colorado Springs one of the most desirable place to live in the United States! Garden of the Gods is located in the middle of town, and with Pikes Peak as the backdrop Colorado Springs offers both big-city excitement and quiet, suburban living.

Our reputation for excellence allows us to grow our services – we are seeking passionate and dynamic team members to join us today!

Summary/Objective

The Data Entry Representative performs all tasks required for data entry processing under the direction of the Centralized Services Supervisor.

Pay Range: $14.65 – $17.65 hourly

Essential Functions

Enters, updates and verifies Patient Referral Data into various systems for use by all personnel.

Reviews and verifies data entered into database to ensure accuracy.

Processes all faxes in a timely and efficient manner.

Confirms that medical scripts and referral documentation have the correct procedures listed.

Effectively communicates with Center employees if additional information is needed to process request.

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication Proficiency.
Technical Capacity.
Organizational Skills.
Time Management.
Thoroughness.
Supervisory Responsibility

This position has no supervision responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

Minimum Qualifications/Experience:

One plus year of experience in customer service/data entry – healthcare preferred

Proficient speed and accuracy with data entry – 9,000+ KSPH

Detail oriented, self-motivated, a problem solver and a team player

Ability to navigate multiple computer screens and browsers quickly and accurately

Ability to excel in a very fast-pace team environment

Ability to continuously “exceed” company and customer expectation

Strong communication skills & professional demeanor

Education/Certifications:

Minimum of High School diploma or equivalent (GED) – continuing education preferred

Additional Eligibility Qualifications

None required for this position.

Compliance

Adheres to Envisions Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.

Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.

Health Benefits: Medical/Dental/Vision/Life Insurance

Company Matched 401k Plan
Employee Stock Ownership Plan
Paid Time Off + Paid Holidays
Employee Assistance Program
OSHA Exposure Rating: 1

It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Qualifications
Education
Preferred

High School or better in General Education.

Designer, Product Creative Studio

Netflix is one of the world’s leading streaming entertainment service with over 238 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix Product Creative Studio helps stories find their fans through the creation of world-class imagery, video and motion graphics on the Netflix global platform. We are on a mission to mission is to revolutionize the way promotional content is created and delivered, finding new ways for Netflix members or prospective members to discover new stories or old favorites through creative visual design, video editorial and sound design.

We are looking for a Designer to join our team. As a Designer, you will be partnering with other internal designers, motion graphics artists, editors and strategists to create visually stunning and effective artwork for titles within the Netflix member experience. The artwork you create will be featured on-service (TV UI, mobile and web) and potentially out of home for off-service use. This unique opportunity blends hands-on design, art direction and project management in a fully autonomous environment.
The Role
Hands-on creation of artwork and creative assets to represent Netflix titles on service (TV UI, mobile, web and beyond).
Balances quality creative and project management. Innovates and implements personal workflows to optimize creative processes. Manages projects, designers and timelines from kickoff to completion.
Capable of managing title work while contributing to cross-functional initiatives with creative needs.
Leads, collaborates and builds strong relationships with both technical partners, creative partners and stakeholders to provide creative feedback and art direction.
Contributes ideas and concepts for creative innovation within productized canvases and workflows. Can utilize readily available data and tech to make informed creative decisions.
Able to anticipate and proactively address challenges. Manages against expectations in highly ambiguous situations and adjusts effectively to changes in context.
Role is remote friendly
The Right Stuff:
7+ years working within a creative environment (agency and/or in-house) for a tech/entertainment/consumer brand.
Must be an expert in Photoshop and Illustrator. Motion graphics capabilities are not required but are a plus. Proficiency in traditional mediums like painting, illustration, photography etc. are also additive.
Experience in a fast paced, high volume environment with many moving parts.
Proven ability to create and direct high-quality creative (portfolio required).
Expert in all aspects of developing creative in a digital, out of home, product or user-centric space.
Experienced in all aspects of creative project management from kickoff to completion.
Passionate about producing data-informed, measurably effective artwork.
Excellent communication and collaboration skills.
Self-motivated with the ability to work independently.
Understands, advocates, and embodies the company’s values and team goals.
Is passionate about art, film and television.
Curious about technology and comfortable with adapting to new tools.
You’re smart, resourceful, confident and mature enough not to have an ego. You thrive in balancing left brain with right, creativity with project management, innovation with technology. You’re a skilled communicator who welcomes honest, candid feedback and you want to make an impact in the world of entertainment.

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.

The overall market range for roles in this area of Netflix is typically $80,000-$350,000.

This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Senior Long Term Disability Claims Specialist

Date Posted: Sep 28, 2023

Location(s): Remote, US, 0

Company: MetLife

Job Location: 100% Virtual

Role Value Proposition:

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Senior LTD Claims Specialist evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the Senior LTD Claims Specialist is required to exercise independent judgment, critical thinking skills, exemplary customer service skills as well as effective inventory management skills.

Key Responsibilities:

•Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations while independently managing an assigned caseload of moderately complex claims which consists of pending, ongoing/active and appeal reviews

•Interacts and communicates effectively with claimants, customers, health care providers, attorneys, brokers, and family members during claim evaluations while addressing and resolving escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint or litigation support areas

•Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available and collaborates effectively with both external and internal resources, such as physicians, attorneys, clinical and vocational consultants, as needed, to gather data such as medical/occupational information in order to ensure reasonable, thorough decision

•Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed and proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments

Essential Business Experience and Technical Skills:

Required:

•3+ years of LTD Insurance Claims experience

•Creative problem-solving abilities and the ability to think outside the box with independent judgement and decision making while relying on the available facts with the use of critical thinking and analysis when reviewing the information. Excellent interpersonal and communication skills in both verbal/written form and excellent customer service skills proven through internal/external customer interactionswith demonstrated conceptual thinking, risk management, ability to handle complex situations effectively with organizational and time management skills

Preferred:

•Bachelor’s degree and knowledge of STD/FML, state leave laws, worker’s compensation, ERISA, and Social Security

Business Category

GCSO

Number of Openings

3

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is $44,300.00 to $59,100.00 per year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Lead Long Term Disability Claims Specialist

Lead Long Term Disability Claims Specialist
Date Posted: Sep 28, 2023

Location(s): Remote, US, 0

Company: MetLife

Job Location: 100% Virtual

Role Value Proposition:

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Lead LTD Claims Specialist evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the Lead LTD Claims Specialist will be a technical expert and emerging leader who will be responsible for coaching and mentoring new associates as well as participating in projects to drive continuous improvement and improve the customer experience. The Lead LTD Claims Specialist is the highest-level individual contributor managing claims within the LTD organization. The Lead LTD Claims Specialist is responsible for exercising independent judgment, demonstrating critical thinking skills, exemplary customer service skills as well as effective inventory management skills.

Key Responsibilities:

•Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations while effectively and independently managing an assigned caseload of the most complex claims which consists of pending, ongoing/active and appeal reviews. Provides timely and detailed written communication during the claim evaluation process which outlines the status of the evaluation and/or claim determination and interacts and communicates effectively with claimants, customers, health care providers, attorneys, brokers, and family members during claim evaluations.

•Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available. Proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments.

•Collaborates effectively with both external and internal resources, such as physicians, attorneys, vocational consultants and CPAs, as needed, to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.

•Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed and addresses/resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.

•Serves as an extended leadership team member, participates in new hire onboarding including coaching, mentoring and development, providing direct support to Unit Leaders, and partners with the leadership team to meet project goals related to quality, timely claim outcomes, customer service and staff development and provide detailed, balanced feedback to leadership on individual, team, customer or site performance and offers solutions on opportunities identified.

Essential Business Experience and Technical Skills:

Required:

•5+ years of LTD/IDI Insurance Claims experience with excellent customer service skills proven through internal and external customer interactions and prior experience with independent judgement and decision making while relying on the available facts/problem solving/critical thinking while having the ability to effectively manage multiple systems and technology resources/Organizational and time management skills.

Preferred:

•Bachelor’s degree and knowledge of STD/FML, state leave laws, worker’s compensation, ERISA, and Social Security.

Business Category

GCSO

Number of Openings

3

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is $50,000.00 to $67,000.00 per year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Provider Appeals Coordinator

WellSense Health Plan is a nonprofit health insurance company serving members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that work for our members, no matter their circumstances.

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

The Provider Appeals Coordinator is responsible for managing the overall coordination, investigation, documentation and the resolution process of medical claims appeals and ensuring compliance with policies and procedures under company, MassHealth, Commonwealth Care contracts and NCQA standard guidelines.

Our Investment in You:

Full-time remote work
Competitive salaries
Excellent benefits
Key Functions/Responsibilities:

The Appeals Coordinator is competent in the following related responsibilities but may not be expected to be responsible for all of the functions simultaneously. The Appeals Coordinator may have a major focus on administrative appeals; while also providing clinical edit claims review support to the dept. Nurse Coordinator.

Maintains the Provider Appeals process and workflow toward process improvement; provider satisfaction and claims payment accuracy under MassHealth, Commonwealth Care contract requirements and NCQA accreditation guidelines where applicable
Establishes and ensures workflow continuity with the Plan in the areas of Claims Processing; Provider Servicing and Health Services
Responsible for the preparation and research of data and records required to assure timely processing of administrative appeals in compliance with company guidelines
Produces administrative appeals reports for management and nurse review, as well as ad hoc reports
Ensures the quality and organization of administrative appeal documentation
Provides claims review and interpretation of appropriateness of administrative appeal
Coordinates management of provider appeals with other departments and tracks through resolution
Ensures continuous improvement of the administrative appeals process and establishment of related workflows as needed in response to Plan policy and procedure or claims processing changes
Responds to, documents, investigates and facilitates the resolution of provider administrative appeals, including the writing, review, and approval of resolution letters
Identifies and communicates trends
Works with other departments to create and implement improvement plans
Qualifications:

Education:

Bachelor’s degree in Health Care Administration, related field or, an equivalent combination of education, training and experience is required
Certification in Medical Coding (CPC Certification) preferred
Experience:

2 or more years’ experience working in a managed care organization required
Experience with claims processing and appeals required
Knowledge of Medical Coding, Medical terminology, CPT‚ ICD9‚ and HCPCS codes required
Project Management experience highly desirable
Competencies, Skills, and Attributes:

Demonstrated ability to successfully plan, organize and manage projects within a managed care organization
Strong working knowledge of Microsoft Office products required
Detail oriented, excellent verbal and written communication skills essential
Ability to work in both team and independent settings at all levels of the organization
Good customer service skills essential
Experience working with diverse populations preferred
Knowledge of health care terminology helpful
Effective collaborative and proven process improvement skills
Strong oral and written communication skills; ability to interact within all levels of the organization
A strong working knowledge of Microsoft Office products
Demonstrated ability to successfully plan, organize and manage projects
Detail oriented, excellent proof reading and editing skills
About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.

Privacy Specialist

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 4 million patients and their doctors on a shorter path to what they both need – answers.

About this role:

iRhythm is seeking a Data Privacy Specialist to join our growing Global Privacy Compliance Team. The Data Privacy Specialist will be responsible for supporting the implementation of operational aspects of the global privacy compliance strategy and managing some day-to-day privacy operations activities, including data subject rights requests, incident process and review, and training. Our ideal teammate has a desire to grow professionally and a commitment to being a compliance business partner. This role will be a part of a fast-paced, results-driven environment that fosters diversity and engagement, employee growth and career development.

Key Responsibilities

Assist with the implementation of One Trust Data Privacy compliance platform, and manage the ongoing daily business needs;
Manage personal data requests (including medical records and billing reports) & associated documentation, including collaboration with relevant business function team members;
Undertake Data Privacy Incident triage and management, investigations & documentation; escalate as per policy;
Assist with the completion and ongoing maintenance of organizational Records of Processing Activity (RoPAs);
Provide Data Privacy guidance and support to routine customer, patient and colleague questions, and escalate where appropriate;
Assist in the development and maintenance of Data Privacy training materials and business unit specific training, including Data Privacy training plans. Monitor employee compliance with required training;
Conduct ad hoc training sessions for employees on the importance of data privacy and how to maintain compliance with data privacy policies and procedures;
Provide support with audits, both internal and external;
Provide vendor contracting support to internal Procurement team;
Manage and update Data Privacy documentation as required, including policies, SOPs and DOPs;
Support audit teams, as requested, to conduct privacy related audit projects;
Assist in conducting data privacy risk and impact assessments (e.g. DPIAs);
Assist with conducting monitoring plans for Data Privacy risks, in line with iRhythm’s privacy compliance program; and
Assist with Data Protection Officer (DPO) reports and ensure accountability is managed appropriately.
Other related duties as may be assigned.
About you:

Bachelor’s degree is required.
At least 2 years professional experience is required; Experience in compliance function, healthcare, medical device or legal environment is preferred.
Experience with data privacy management platforms, such as OneTrust is desirable.
Experience with data privacy operations and documentation, including RoPAs. DPIAs, data subject requests, etc is desirable.
Strong analytical skills to identify patterns and trends, as well as potential threats and mitigation measures, are essential.
Excellent communication skills to work effectively with other members of the Privacy, IT and Legal teams are essential.
What’s in it for you:

This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!

iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

Make iRhythm your path forward.

LI-SB1

LI-Remote

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range
$71,600—$104,100 USD

Earn Up To $600/Weekly Training AI Chatbots

Train AI Chatbots, earn money. It’s that simple.

Are you interested in helping to train AI models to become better writers?

Help train cutting-edge AI chatbots on Remotasks! Earn up to an equivalent of $15 per hour while working remotely and choosing your own hours.

Click “Start earning today!” to join thousands of others building the future of AI!

Details
– You can start right away on our website – onboard in less than an hour!
– Earn money for short writing and evaluation assignments, up to an equivalent of $15 or even $20 per hour based on your skill and consistency.
Hours are flexible – work whenever you’d like!

NOTE: This opportunity is only available to proficient English speakers in the following states and territories in the United States: Alabama, Delaware, Florida, Georgia, Guam, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Email marketer

Compensation: Competitive hourly rate

Location: Anywhere, remote

Employment Type: Part time or full time

Do you want to reach and make a positive impact on millions of people?

Do you love crafting email campaigns and push notifications that convert?

Are you excited about the idea of taking on a 200,000+ person email list?

Hiring deadline: Ongoing

This job might be for you if you:

  • like being able to set your own hours and work from home
  • don’t like drumming up new business or chasing down clients
  • like exercising your creativity and experimentation
  • like having responsibility
  • like working collaboratively
  • like having a dependable, reliable stream of work
  • want to make the world a better place
  • are comfortable with a fast-changing environment.

You should NOT take this job if you:

  • are looking for another client to add to your list of clients
  • have a strong need/desire for in-person social interaction at work
  • like following instructions and being told what to do
  • don’t like needing to come up with ideas
  • are not comfortable in a fast-changing environment
  • don’t have a real interest or experience in online education.
  • don’t have experience with email marketing.

ABOUT US

FluentU is an online education company that helps people learn languages with real-world videos, including movie trailers, music videos, news and inspiring talks. We have a popular website, iOS app, and Android app. Founded in 2011, we’re a profitable, stable company with long-term focus, and we’re proudly self-funded.

We get millions of visitors per month on our website and have hundreds of thousands of people on our email list. 

This is a unique opportunity to be the primary person behind our email list and mobile push strategy.

JOB DESCRIPTION

As our email marketer, you would be responsible for:

  • Writing emails and mobile push notifications
  • Setting up funnels
  • Conceiving of landing pages and offers that convert
  • Managing holiday/seasonal promotions
  • Increasing email opt-ins
  • Conversion rate optimization
  • Setting up marketing automation
  • Analyzing campaign performance

You do NOT need to be able to design or code (other team members will handle that).

You would work closely with the founder of FluentU (https://www.linkedin.com/in/alancpark/).

HOW WE WORK

We’re a 100% distributed/remote team. Here’s a little bit more about how we work:

QUALIFICATIONS

Our ideal candidate:

  • has several years of email marketing experience
  • has a quantitative and analytical bent
  • loves experimenting and is results oriented
  • has a bias for action
  • is a fast learner who is willing to put in the work to figure it out
  • writes and speaks English like a native speaker
  • is terrific at written communication
  • has a deep interest in language learning or online education
  • is able to work a minimum of 20 hours per week

WFM Administrator

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Gusto is looking for a team oriented, experienced Workforce Administrator who loves strategically thinking outside the box to solve complex contact center quandaries. You will report into the Workforce Management (WFM) team and be an integral part of scaling the team to propel Gusto to the next level of success.

The Workforce Management Administrator helps deliver exceptional customer experiences and achieve overall business objectives by maintaining/improving Gusto’s agent-facing solutions, and the productivity/performance reporting workstream. The Administrator will lead the program management for the WFM optimization, telephony, and CRM tools, implementations and upgrades as well as all training needs within the department. Other responsibilities include fulfilling management, operational, procedural, and ad-hoc analysis duties.

Here’s what you’ll do day-to-day:

Coordination of technology issues and reporting improvements
Primary ownership of strategy/program management for IVR/Bliss as it ties into WFM tools/Scheduling Tool and collaborator for development and usage of workload delivering tools
Monitoring IVR use and making recommendations to improve customer and agent experience
Handle reporting requests from the management team including requirements gathering, resolving expected impact, prioritization, process/report development and ensures consistency and relevancy
Prioritization of new functionality and enhancements and deprecating old or unused product functionality
Improving and maintaining routing strategies/in-queue messaging and new media channels [incl. new modalities]
Training on Scheduling tool as well as quality audits
Off hours support for high-severity issues as needed
Other duties and responsibilities as assigned
Stay current on internal policies and procedures
Effectively communicate with peers and those we support in the business to ensure high quality and timely completion of work requests
Respond to management requests to produce “what if” scenarios
Here’s what we’re looking for:

5 years relevant Workforce Management experience working in a contact center environment
Prior experience with workforce optimization software
Experience working in a global environment
Experience leading remote team
Experience working with third party vendors
Strong data analysis experience capturing, storing and reporting historical statistics
Shown NICE IEX, NICE CXOne, and Salesforce knowledge
Strong analytical skills and prioritization skills, as well as a well-developed sense of urgency and follow-through; ability to handle multiple projects under pressure
Excellent written and oral communication skills that can be demonstrated through the use of email, chat and all other forms of media channels
High-caliber interpersonal skills, presentation/facilitation skills and ability to work productively with all levels in an organization while maintaining a positive demeanor
Optimistic leadership: you are passionate about making magic for our community. You realize the vital role that staffing plays in appropriately cultivating positive experiences with our customers, allowing for positive support experiences every time, all the time
Our cash compensation range for this role is $107,000/yr to $141,000/yr in Denver & most major metros. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

Experienced Payroll Care Advocate

Gusto has physical office spaces in Denver, San Francisco, and New York City. All Gusto roles posted in these metro areas come with the expectation of working from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Experienced Payroll Advocate position:
We are looking for payroll experts who are passionate about providing small business owners with the best customer service experience in the world. You will guide our customers through using Gusto for payroll and benefits and act as their advocate internally to influence our product decisions and roadmap. You’ll address real problems and deliver an exceptional customer experience, all while continuing to work in the payroll industry and begin your career in the high growth tech industry.

The Experienced Payroll Care Advocate position sits within Gusto’s Customer Engagement organization, and is the linchpin of our world-class customer experience. With their passion, insight and customer advocacy, this team has helped us maintain a high NPS score while serving hundreds of thousands of businesses.

This position is available Las Vegas and Orlando as a remote opportunity, as well as in Denver as a hybrid opportunity, where you’d be expected to be in office at a minimum of two days per week.

Here’s what you’ll do day-to-day:

You will provide exceptional customer service by interacting with small and medium sized business owners to resolve payroll related questions via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You may be scheduled anytime during our hours of operation (7am – 6pm MT).
You’ll handle inbound customer inquires about processing payroll, taxes and compliance.
You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.
You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.
You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.
You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers.
You will be able to deliver exemplary customer service using a “search first” mentality.
Here’s what we’re looking for:

Minimum of 2 years work experience in the payroll or financial industry, with a basic understanding of taxes, compliance, filings and wage laws across multiple states
No less than 2 years of work experience in a customer-facing role (ideally contact center, accounting, payroll, taxes, and/or benefits experience).
Payroll Industry Certifications (FPC or CPP) are a plus!
Tech Savvy: You know your way around GSuite and a Mac. Bonus points for knowing Salesforce, JIRA, and Slack.
Team Player: A consummate teammate, ready to wear multiple hats, inspire those around you, and work collectively while priding yourself in maintaining a professional brand and image.
Self Starter: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 months.
Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.
Great written and verbal communicator: Loves writing and talking about technical concepts to a wide range of audiences and understands the importance of listening to the customer before delivering service.

Scheduler / Dispatch Agent WAH

Job Details
Description
Driven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly. Connecting with people in a way that is meaningful to them is our bread and butter—and our Agents perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.

Qualifications:

Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications
Prior scheduling experience preferably in a paratransit transportation or messenger environment, OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Responsibilities:

Construct daily vehicle routes for safe productive passenger pick-ups and drop-off’s in a transit/paratransit environment.

Analyze historical route information, reviews travel patterns, scheduling efficiencies, improved timelines and overall performance to ensure quality service.

Analyze and adjust system routing parameters, as needed, for scheduling efficiencies.

Communicate effectively with management as it pertains to strategic objectives.

Organize and conduct activities to assure safe, cost-effective, on-time operating performance.

Tracks and reports adherence to run cut structure and communicates issue to management.

Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.

LI-DF1

Qualifications
Behaviors
Preferred

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Preferred

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education
Preferred

High School or better.

Recruiter – Seasonal Contractor

Job Details
Description
Our Seasonal Contract Recruiters are Independent Contractors for a limited engagement in a given year. They are primarily responsible for non-exempt Customer Service recruiting, although they may help from time to time in recruiting exempt positions.

Responsibilities:

Deliver daily hire targets, established weekly, for all assigned roles by executing full-cycle recruiting efforts to bring in top talent.
Adhere to Inktel’s recruiting processes.
Post open roles, review resumes, screen, assess and interview candidates for Inktel and role-fit.
Coordinate interviews with candidates and Operations leadership.
Create and/or leverage an organic pipeline of great candidates from the area through creative approaches.
Serve as an excellent partner to the Site Director or Hiring Leader.
For W2 hires, ensure background checks and drug tests are completed immediately following the offer and any pending checks are reviewed daily.
Complete UltiPro post-hire verification steps as dictated by Inktel’s recruiting processes.
Deliver excellent candidate experience at every stage of the candidate journey

Qualifications

Driven by delivering results and meeting goals.
Effective at working independently with little supervision.
Organized, planning schedule in an efficient, structured manner. Focuses on key priorities.
Creative, generating new approaches to challenges or innovates best practices.
Amazing combination of nimble thinking, high energy, passion and persistence. Resourceful.
Positive outlook and enthusiastic attitude.
Strong desire to be of service to our clients and internal partners.
Excellent oral and written communication skills.
Naturally curious with an aptitude for learning and understanding quickly.
Ability to multitask and handle stress effectively.
1-3 years of professional recruiting experience, full-cycle preferred.

Equipment

Inktel will create the necessary credentials for access to our job boards, HRIS and other tools necessary to deliver expected results.
Inktel will not be providing any hardware or other equipment. The Seasonal Contract Recruiter will provide their own devices (primarily phone, computer, internet connection, among others) to perform their recruitment services.

Compensation

Inktel will pa

y bi-monthly via direct deposit based upon the compensation rate established in the contractor agreement.

Lead Product Manager, Biz Monetization (Remote – United States)

Summary
Yelp is used by millions of small and local businesses to manage their online presence. Local businesses are turning to Yelp because we’re uniquely positioned to help them to grow their business and reach potential customers. Our Product and Engineering teams have partnered with local businesses to identify their needs and build innovative products and features to support them. Our commitment to connecting people with great local businesses has never been stronger.

We are looking for a seasoned product manager to join the Local Business Monetization product team. In this role you will lead the charge for building new products and features for small and local business owners to manage their online presence and to advertise on Yelp. This is a highly visible position with a large associated revenue impact.

If you are looking to own a key part in our mission to help local businesses grow, work in a billion dollar revenue company, and work with a cross functional group of Engineering, Design, Marketing teams, Biz Ops, Data Scientists, and other Product Managers, then this role is for you!

The culture at Yelp is a unique environment combining the best parts of being at a startup with the stability and resources of a successful public company. You’ll have full ownership of the product you’re working on and will be able to make fast decisions in a highly collaborative environment. Your work will have a huge impact on Yelp and the local business community.

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What you’ll do:
Listen to local business wants and needs. Identify, analyze, and prioritize products and solutions to help small and local businesses manage their online presence, advertise and connect to potential customers.

Develop a product roadmap and write functional product requirements in collaboration with marketing, design, analytics, data science, and engineering teams, and other cross-functional partners.

Work with our talented engineering team to implement and roll out new features that drive revenue to our local business.

Manage the cycle of define / build / release / measure end-to-end.

Define long-term roadmaps, prioritize features and evangelize product launches to executives, product managers, sales, business development, go-to-market team, and other stakeholders at Yelp.

What it takes to succeed:
You have 5-8 years of product management experience. Experience working with small business owners is a plus.
Cross-functional: you will work very closely with the Customer Support Team, Marketing team, Go to market team, Engineering team, Marketing team, Design team, Biz Ops team, Data Science, etc. You will drive your projects and influence the roadmap of other cross functional teams.
Strategic thinking: You can think strategically, provide vision and unified roadmap across multiple teams, and lead teams along your vision and roadmap.
Excellent in execution: you make things happen. A balance between strategic thinking and attention to detail.
Customer obsession: you genuinely care for our customers (e.g small and local business) and know their needs the best, and translate customers wants and needs into concrete product features.
Analytical: Solid understanding of metrics and strong analytical skill, with experience in A/B testing is a plus. You are business savvy and metrics driven to make the right product investment decision.
What you’ll get:
Compensation range is $110,000-230,000 annually. You may also be offered restricted stock units and benefits.
This opportunity has the option to be fully remote in all locations across the US.
You can find more information about Yelp’s five star benefits here!

Search Engine Marketing Manager (SEM) – Remote

Summary

Yelp’s cutting edge performance marketing team is on a mission to help connect consumers with local businesses and service professionals. Our team works together to drive growth and positive contribution margin by acquiring new customers, new businesses, and maximizing yield and revenue from paid marketing channels. The team has large budgets, dedicated support from Google and Bing, and wide-open opportunities for growth.

We are looking for an experienced Search Marketing (SEM) Manager with strong analytical skills, business acumen, and a deep understanding of Search Marketing to join our performance marketing team. You’ll work to optimize portfolio operations of a 7 figure monthly SEM budget in order to drive marketplace growth.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What you’ll do:

  • Manage the day-to-day operations for our paid search marketing strategy, setting up campaigns, optimizing bids, ad copy, landing pages and more.
  • Obsess over data. You will analyze performance metrics from internal database tools, third party systems, APIs, and data feeds to drive growth in profit.
  • Monitor and report on daily SEM portfolio performance using our in-house SEM systems and conduct analysis and investigations using Excel, Tableau, and SQL.
  • Create a roadmap for continual innovative testing to drive growth and ongoing optimization to drive efficiencies and achieve performance targets.
  • Conduct tests on SEM best practices including:
    • Portfolio Expansions
    • Traffic Curation
    • Ad Copy Testing
  • Evaluate test results using Excel & Stat Sig calculators to determine if the results meet success criteria and if they are statistically significant.
    • Think big picture, you will prepare, analyze and communicate performance metrics for completed projects to the team and key stakeholders across the business.
    • Demonstrate flexibility in a constantly changing search ecosystem and stay apprised of latest trends and best practices.
  • Collaborate with our in-house analytics and technology teams to conduct performance deep dives and inspire the next generation of our portfolio management tools.

What it takes to succeed:

  • 4+ years of experience using Google Adwords and Bing Ads with large keyword portfolios and at least high 6 figure to 7 figure monthly search budgets required.
  • Deep understanding of automated search bidding strategies including tCPA & tROAS required.
  • Exceptional analytical capabilities and the ability to turn trends into actionable insights and hypothesis. 
  • Advanced proficiency with Excel is a must (e.g. Power user leveraging Vlookups, pivot tables). Ability to use SQL is a big plus.
  • Bachelor’s degree in a quantitative field (e.g. mathematics, statistics, computer science, etc.).
  • Excellent leadership and collaboration skills (e.g., communicating, coordinating, building consensus, influencing without authority, listening, being open to other perspectives).

What you’ll get:

  • Effective your first day: Full medical, vision, and dental (100% paid employee only coverage)
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness subsidy
  • Work from home reimbursement
  • Flexible spending account
  • 401(k) retirement savings plan
  • Employee stock purchase plan
  • Compensation range for this position is $84,000 – $142,000 annually. You may also be offered a bonus and benefits.

Senior Marketing Analyst (Remote)

Summary
Yelp’s purpose is simple: to connect people with great local businesses. Whether you’re looking for a great pizza spot, or the best mechanic in your neighborhood, we know just the place.

Yelp is seeking a Senior Analyst to help drive marketing decisions that support continued revenue growth. In this role, you’ll be joining the growing Performance Marketing Team at Yelp, a cross-channel team that drives consumer and business growth through multiple marketing channels, including email, paid advertising, web marketing, brand, social, SEO, ASO, and more. Your day-to-day responsibilities will range from informing marketing profiles of high-value users to testing & analyzing the efficacy of new campaigns. Expect to collaborate with stakeholders including senior leaders, across a variety of channels in order to provide a data-driven lens on marketing decisions. Data is at the core of everything we do and you will play a critical role in equipping the team to scale strategic decision-making across the marketing org.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What you’ll do:
Partner with stakeholders to understand core needs and leverage your experience to develop scalable solutions that anticipate future needs and ease of use
Become a subject matter expert on Yelp’s marketing metrics and relevant data sources
Leverage analytical tools (Tableau, SQL, etc.) to support analytical and reporting functions
Identify actionable, analytically-driven insights to improve business performance
Build and maintain reporting for marketing KPIs, and set goals for various initiatives
Identify opportunities to improve or add to existing views of data, resulting in better resources for extracting learnings
Exercise sound business judgment and influence the direction of Yelp’s business by effectively working with and communicating results to cross-functional groups
What it takes to succeed:
3-5 years’ relevant business experience solving analytical problems and deriving insights using quantitative approaches
Experience at a consulting firm, investment bank, or private equity fund, or analytical role at a fast-paced B2C or marketplace tech company
Superior hands-on analytic skills, including SQL, advanced Excel modeling and Tableau dashboard building required
Business acumen, and an enthusiasm for marketing strategy, customer segmentation, and user growth
Understanding of statistical significance and experience with A/B testing and experimentation for web or software
Exceptional problem solver with the ability to transition between detailed data and high-level insights to drive decisions
Proactive collaboration and communication within your team and cross-functional groups
What you’ll get:
Effective your first day: Full medical, vision, and dental (100% paid employee only coverage)
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Compensation range for this position is $82,000 – $138,000 annually. You may also be offered a bonus and benefits.

Marketing Campaign Analyst- Remote

Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position has a marketing focus on reducing the risks related to a marketing initiative or campaign project. In this regard, the analyst will track campaigns and segment the customer base, as well as identify market trends and monitor competitors. Likewise, they consider aspects such as response rates, return on investment (ROI), and consumer dropout rates. The position is responsible for redefining data-driven findings and conclusions into meaningful consultative recommendations and related planning and execution of marketing campaigns for our financial institutions.

Essential Functions & Responsibilities

Consult with key personnel at assigned client credit unions on a regular basis to identify, develop, and implement strategies that demonstrate the effective use of PSCU solutions and campaigns to drive the growth and success of the client’s card portfolios.
Deliver on requests for data and reports from the Advisors Plus Consulting team and find, prioritize and design meaningful information patterns from various sources of data, including deep dive investigations using data analytics tools, and provide insight and to trends.
Participate and provide industry marketing expertise to align with competitive market.
Document and maintain driven matrices relative to competition – for both our Advisors Plus Consulting services as well as Owner credit union products and services.
Assist leadership team in developing and deploying new Advisors Plus campaign and automation.
Execute financial performance models (cost/benefit, present value, P&L’s and other financial modeling techniques) to develop and understand projected performance of member/owner portfolios and PSCU combined portfolios.
Maintain and run risk performance models, including Vintage Analysis.
Track and reconcile billing of Advisors Plus consulting services as well as the management and audit of client discounts provided for through a processing contract.
Maintain work papers, data, plans, methods and results in a way that can be recreated and leveraged as intellectual capital.
Create written and verbal communication materials that optimally summarize findings, supports fact-based recommendations and provides appropriate detail to substantiate conclusions.
Identify the data, and data sources required to investigate, evaluate and discover insight about credit union portfolios and campaigns.
Develop, solidify and maintain strong member/owner relationships by learning more about their organization, culture and goals.
Maintain effective communication with other corporate functional areas to attain common goals.
Remain current with Visa, MasterCard, FDR and industry products and services and keep abreast of the competitive, economic and regulatory environment.
Perform market research, as needed.
Perform other duties as assigned.
Physical Demands

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear
Specific vision abilities required by this job include close vision
Ability to occasionally lift/move up to 25 pounds
Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.
Supervisory Responsibility

No
Position Specifications

Bachelor’s Degree in Business, Marketing, Mathematics, Accounting, Finance, Statistics other related field or combination of education and experience required.
Four (4) years of marketing quantitative analysis experience and/or direct credit card, debit, and digital marketing required.
Client service experience and experience using SAS and Teradata tools preferred.
Knowledge of underwriting practices, collection practices, credit unions service models, credit and debit processing, fees, interchange, and pricing.
Knowledge, Skills, & Abilities

Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion
Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
Ability to manage multiple projects, work in fast-paced environment, and meet deadlines
Proven analytical and quantitative skills; use of statistical and other quantitative tools to analyze data, identify trends and opportunities
Ability to exercise discretion and good judgment in making decisions
Proficiency in spreadsheet computer software applications, Power Point, SAS and SAP, Oracle, Access; exposure to third party software systems
Minimal travel may be required
Ability to maintain confidentiality of materials handled
Ability to be flexible and work under high pressure in a complex environment

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:

$56,600.00
to

$93,400.00
*Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

Beautiful, state-of-the-art campus

Endless opportunities for advancement

Competitive wages

Generous paid time off and paid holidays

Our benefits package includes:

Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services

Dental and Vision

Basic and Optional Life Insurance

Company Paid Disability Insurance

401k (with employer match)

Health Savings Accounts (HSA) with company provided contributions

Flexible Spending Accounts (FSA)

Supplemental Insurance

Legal Plan

Pet Insurance

Adoption Assistance Plan

Mental Health and Well-being: Employee Assistance Program (EAP)

Mental health and Well-being: Virtual mental health support and resources

Tuition Reimbursement

Wellness program

Back-up child care program

Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

PSCU is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a PSCU location, employee attentiveness and cooperation with PSCU Employee Safety Workplace Protocols is critical.

Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver’s license, and proof of insurance at time of hire and annually.

Traffic Coordinator, Digital Marketing

Our Purpose:

At Lovesac, we are committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.

From Sactionals, The Worlds Most Adaptable Couch, to Sacs, The Worlds Most Comfortable Seat, Lovesac products provide peace of mind where others cannot. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill, which is good for families and our environment.

What We Believe:

Love. It is the name we live up to. It is purposefully and meaningfully woven into every aspect of our business. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We seek to promote love and happiness with all that we do. #LoveMatters

We are committed to working and succeeding by incorporating our Guiding Principles into every aspect of our business:

We can all win together
Doing less and doing better
We are borrowing this earth from our children
Home is where life happens
Love matters

The Role:

Are you highly organized with exceptional attention to detail? Do you enjoy all things digital, creative, and love to watch your projects come to life? If you have a keen eye for detail, love to collaborate, have strong proofreading skills, and are interested in digital marketing, we’d love to talk to you!

Currently, we are seeking to hire a Traffic Coordinator, Digital Marketing. As a Traffic Coordinator, Digital Marketing, you will be responsible for managing the trafficking, QA process, setup and launch of omnichannel media and marketing programs inclusive of Search, SEO, Paid Social, Video and Affiliate Marketing. You will be responsible for the facilitation of creative briefs, own our ever-evolving digital marketing calendar, and have the opportunity to work with some of the biggest platforms in the digital industry.

This position will report into Corporate Headquarters based in Stamford, CT and will require flexibility to work both onsite as well as remote.

Summary of Key Job Responsibilities

Support larger digital team with creation of creative briefs based on program needs.
Collaborate with in-house creative team to bring marketing visions to life.
Responsible for traffic and QA checks of digital ads across all campaigns.
Responsible for the organization and maintenance of digital ad materials, ad copy and facilitating marketing program launch process.
Provide post-launch cross checks to ensure all marketing is in place as expected.
Facilitate digital partner advertising tag requests with web team and media agency.
Manage and maintain digital marketing activity calendar.
Manage and maintain digital ad spec doc.
Assist with weekly, monthly and quarterly reporting needs.
Attend weekly meetings as needed.
Assist with ad hoc projects as needed.
Responsible to meet or exceed all goals and key performance indicators (KPIs).
Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Perform any other duties as requested by management.
Qualifications
Requirements & Qualifications

Bachelor’s Degree in Marketing, Communications, Ecommerce, or related field preferred.
At least one (1) year experience in digital preferred.
Proficiency in Microsoft Office (Excel, PowerPoint, OneDrive) required.
Strong attention to detail and organizational skills are a must.
Strong collaboration skills and ability to work as part of a larger team.
Experience juggling multiple projects at the same time.
Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
Must have proven time management skills and quickly adapts to a changing business environment.
Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
Must take accountability and responsibility for your actions.
Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
Demonstrates strong analytical, mathematical and problem-solving skills.
Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
Proficiency required in Microsoft Office: Word, Excel & PowerPoint.
Our touchpoints, including our website, are open seven days a week and may require morning, evening, weekend and holiday availability for select positions.
Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.
Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.
Consistent ability to work both remotely and report into Corporate Headquarters or designated retail touchpoint, as required and in accordance with Lovesac policies, CDC and State Guidelines.
Must possess a strong work ethic and exemplify the Lovesac Values:

Remote Type

Fully RemoteSalary Range

$22.60 – $28.50 Hourly

Refund Coordinator

At Lovesac, we are committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.

From Sactionals The World’s Most Adaptable Couch, to Sacs The World’s Most Comfortable Seat, Lovesac products provide peace of mind where others can’t. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfillwhich is good for families and our environment.

What We Believe:

Love. It is the name we live up to. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We purposefully and meaningfully weave DEI into every aspect of our business. We seek to promote love, inclusion, and happiness in all that we do. #LoveMatters

We are committed to working and succeeding by incorporating our Guiding Principles into everything we do:

We can all win together
We do as we say
Do less and do best
We’re borrowing this earth from our children
Love matters

The Role:

Currently, we are seeking to hire a Refund Coordinator. As a Refund Coordinator, you are responsible for performing a variety of Accounting and Finance functions to support the People Department, Operations, Logistics, etc. You are responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals, assisting with month-end close and assigned projects as needed.

This position is considered remote and will report into Lovesac Corporate Headquarters based in Stamford, CT. It will offer a remote schedule with the exception of travel required by the Company for occasional meetings and conferences.

Summary of Key Job Responsibilities:

Responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals.
Process credit memos.
Reconcile web and localized sales accounts.
Assist in month-end closing activities and provide audit preparation work.
Assist the team and management with projects and tasks as needed.
Responsible to meet or exceed all goals and key performance indicators (KPIs).
Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Perform any other duties as requested by management.
Qualifications
Requirements & Qualifications:

Bachelor’s Degree preferred.
A minimum of 1-3 years’ experience in accounting with a combination of public and private experience preferred.
Must have knowledge of and experience with NetSuite.
Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
Must have proven time management skills and quickly adapts to a changing business environment.
Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
Must take accountability and responsibility for your actions.
Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
Demonstrates strong analytical, mathematical and problem-solving skills.
Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
Proficiency required in Microsoft Office: Word, Excel & PowerPoint.
Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.

Core Values: Top Ambition, Willing to sweep floors, Grit
Aspirational Values: Customer Centricity, Only A Players, Executional Excellence, Consciousness
Table-Stakes Values: Positive, Passionate, Collaborative, Flexible, Self-starting, Self-aware, Candid, Empathetic, Inclusive, Insatiable Learners

Our Touchpoints, including our website, are open seven days a week and may require availability outside normal weekday hours.

Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.

CAREER SUCCESS COACH

We close skill gaps for enterprises, governments and individuals, while empowering disenfranchised segments of the workforce. By providing training-to-job programs that are 100% free for learners, we eliminate traditional barriers to opportunities. We are committed to helping enterprises like Amazon, Walmart, Prudential, Citadel, Citi, Johnson & Johnson, Target, Morgan Stanley, EY and others reskill their workforces to prepare them for the jobs of tomorrow. We build community-oriented, jobs-first learning experiences that offer a human touch and leverage technology to create best-in-class outcomes for everyone.

Each program is taught by industry leaders and experts, professors and teaching assistants, delivered virtually to cohort-based learning communities. We currently run over 12 types of programs for 12,000+ learners each year in 10+ countries, and we plan to grow 5-10x in the next two years.

Correlation One is proud to be ranked #6 in LinkedIn’s Top Startups 2022 list and a Fast Company’s World Changing Idea winner. Join us as we build the workplace development platform of the future!

About the role:

The Career Success Coach will play a key role in ensuring success of Fellows in Correlation One’s world-class data training and jobs programs. This person will work alongside TAs, Mentors, and C1 staff to provide professional development coaching support.

The ideal candidate will have a passion for mission-driven project work and exceptional stakeholder outcomes. This person should be an empathetic and strong communicator, able to advise individual Fellows about how to achieve their career goals. This person should also be organized and a strong project manager, who can keep big-picture goals top of mind.

This role is a part-time contract position (expected 10 – 15 hours/week).

Job Responsibilities:

Support Fellow professional development in an impactful, highly innovative data training and jobs programs, working directly with a group of trainees over the course of the program
Provide resume / cover letter reviews, mock interviews, salary negotiation, and other support related to job-search preparation including grading professional development assignments
Track Fellow career outcomes via survey and LinkedIn
Engage with Fellows on Slack regarding professional development topics
Proactively identify roadblocks to Fellow progress, and create resources and support systems that improve the Fellow’s engagement and experience
Communicate insights and metrics on Fellow success back to Correlation One
Collaborate with internal team to creatively assess and develop new career advising and program engagement strategies to support future growth of the program and other initiatives
Who you are:

Minimum 4-year college degree or equivalent experience
2+ years of professional experience, ideally in career development or coaching, professional counseling, or related program management focused on job seekers
Outstanding, executive-ready written and verbal communication skills in English
Experience developing trusting relationships and effective guidance to adult learners and/or job seekers
Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel
Personable, approachable, and a good sense of humor
An affinity for communicating with others in an empathetic and considerate manner
Strong work ethic, ability to work well under pressure and with minimal supervision
Proactive problem-solver, high attention to detail, and a quick learner
Passion for building a solid business with a mission to change lives through training
Where you are

This role is remote and can be located in the US, Canada, or UK.
Compensation

$33/hour
Bonus: $100 per Fellow job placement during contract period

Insurance Specialist

Great Expressions Dental Centers provides access to affordable dental care delivering both quality and convenience. Our patients rely on us to improve their oral health and we deliver it – one smile at a time. We are looking for likeminded providers who are passionate about building their careers alongside tenured leadership.

At GEDC, you are selected with purpose. Follow your path, find your passion.

Great Expressions Dental Centers is looking to add a remote full time team member to our dynamic Insurance Department at our Practice Support Center.

The Insurance Specialist’s primary role is to support our 275+ dental offices by creating or updating the plans requested by the operations team and load new fees in a timely and accurate manner. They will be able to keep up with our fast pace, high volume requests while having the ability to stay detail oriented. They will also provide dental insurance knowledge and necessary documentation within our software program so that the offices can easily interpret the given information. This position will have the ability to identify trends, the resolution, and follow up to ensure the issue is solved.

Duties & Responsibilities

Ability and self-confidence to communicate effectively, and tactfully, to both large insurance company representatives and individual operations team members
Quickly responding to and resolving plan requests accurately and efficiently
Works with other Insurance Department Specialists to add new payer information to practice management software
Verifies individual plan detail is correct based on information gathered from payers
Corrects plan detail that has been identified for cleanup
Loads new fee updates accurately and in a timely manner
Works with the GEDC offices to resolve plan and fee issues, as needed
Other tasks as requested by the direct manager
Sends payer communications regarding office closures/moves
Payer/Network maintenance
High priority issue resolution

Required Skills/Abilities:

Excellent communication and teamwork abilities
Exceptional organizational and time management capability
Ability to maintain confidentiality and professionalism
Ability to multi-task and work in a dynamic fast paced office environment
Experience with Microsoft Outlook and Microsoft Office (Word, Excel, Powerpoint) a plus.
GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Contract Entry Lead

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Contract Entry Lead to join our team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states.  At Smile Doctors, we excel at providing exceptional patient care.

What We Offer

  • Competitive salary
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 3 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members

What You’ll Do

  • Ensures signed contracts and redacted autopay is scanned into the patient’s documents, along with signed consent for treatment and new and/ or updated patient forms are available in the patient’s chart in a timely manner
  • Audits patient documents and communicates with teams in the field regarding updates 
  • Confirms Responsible Party and/or Subscriber demographics are complete and appropriate treatment type is selected 
  • Ensures insurance tab is complete, with components necessary to file the insurance claim 
  • Confirms financial contract is entered on the correct Responsible Party ledger and that autopay is established accurately 
  • Confirms appropriate codes are posted to the ledger regarding appliances and/ or treatment add-ons 
  • Lists any exceptions on the contract audit review and maintains any identified as “kickbacks” with documented follow-up. 
  • Follows-up with Treatment Coordinator and Practice Directors regarding contract errors 
  • Balances contracts daily 

What You’ll Need

  • High School Degree required  
  • Minimum two (2) years of a related experience
  • Intermediate knowledge of computer programs such as Microsoft Office (specifically SharePoint, Excel Outlook, and Word

This is the perfect opportunity to grow with an expanding organization!

benefits specialist sr – Remote

Pay Range $69,300 – $117,600/annually
Bonus Eligible No

Now Brewing – senior benefits specialist! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a senior benefits specialist, you will play a critical role in delivering world-class benefits to partners. Bring your benefits knowledge, investigative skills, and problem-solving ingenuity to a role that will allow you to participate in large-scale benefits work, as well as provide care and support directly to partners. Some of the scope of this role will include:

Building out processes and delivering higher tier escalation support
Coordinating projects/tasks that feed into larger initiatives
Supporting benefits specialists to elevate the partner experience
Managing and implementing process improvements for existing and new benefits
Supporting team reporting
Supporting managers with projects/tasks/research
Managing and implementing process improvements for our case/email queues and appeals
As a senior benefits specialist, you will…

Support partners with highly complex and/or challenging benefits situations
Support managers with projects and reporting
Interact with (and support) our HR generalist partners
We’d love to hear from people with:

Ability to communicate clearly and concisely, both orally and in writing
Strong analytical and problem-solving skills
At least 5 years of experience in employee benefits administration
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work Partners can work remotely up to two days per week.

Charge Entry I

GENERAL SUMMARY OF DUTIES: Responsible for accurately processing hospital and office medical records and patient documentation with basic knowledge of ICD-10 and CPT coding.

REPORTS TO: Charge Entry Manager

RESPONSIBILITIES
Duties include but are not limited to:

Ensures accurate processing of medical records and documentations to be submitted into the patient charts
Reviews and analyzes patient records to determine accurate dating and sequencing of documents
Accessing multiple hospital portals and EMRs to obtain information
Creating, organizing and keeping track of hospital charge tickets
Obtaining and maintain proper access to hospital portals
Email and phone communication with hospitals, providers, and office staff to obtain information needed for processing
Maintaining and managing interdepartmental communication within EMR system
Scanning documents and charge tickets into the patient chart
Cross training within department for coverage as needed
Completes follow-ups in a timely manner
Processes work in a timely manner and create solutions to prevent delay of document submission
Meets or exceeds quality and productivity standards as set by the Charge Entry Manager and/or Revenue Cycle Manager
Continues personal education by attending seminars and classes as needed
Stays up to date on changes and updates to the Current Procedural Terminology (CPT) and diagnosis codes (ICD-10)
Understands and abides by CMS and other payer guidelines in coding and billing
Answers emails and voicemails and returns calls in a timely and efficient manner
Completes requests for information from other AGA, LLC staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
Participates in staff meetings as directed by the Charge Entry Manager and/or Revenue Cycle Manager.
Cross trains and performs other practice functions as directed by the Charge Entry Manager and/or Revenue Cycle Manager
Any other duties and/or special projects as assigned

REQUIRED EDUCATION, SKILLS AND EXPERIENCE

High School Diploma or GED required
1-2 years of medical office experience. Basic knowledge ICD-10 and CPT Coding preferred
Specialty clinical experience in Gastroenterology experience preferred
Skills and knowledge of EMR software functionality and operations
Proficiency in multiple Microsoft Office applications
Knowledge and ability to process patient medical records

ADDITIONAL SKILLS AND EXPERIENCE
Charge Entry I must be able to:

Provide a high level of quality patient care and customer service at all times
Plan, prioritize, and complete multiple tasks as delegated by Revenue Cycle Manager and/or Charge Entry Manager
Ability to work under pressure; assess, respond, and communicate issues in a timely manner
Maintain composure and set a professional example to patients and coworkers
Communicate clearly with patients and coworkers through the telephone, email, and in-person
Interpret and apply clinical and non-clinical policies and procedures
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS

Quality Assurance Manager

In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Quality Assurance Manager to join our team! In this role you will be responsible for consistent quality throughout the design, development, testing and implementation of the Project.
 

What You’ll Be Doing:

  • Review existing practices and design new practices/procedures to ensure quality of the design, development, testing and implementation of all-electronic roadside toll collection equipment.
  • Maintains office files related to the project, quantity calculations and writes daily diaries.
  • Prepares daily reports and other documentation, as required by contract.
  • Verifies that only approved materials are incorporated in the work.
  • Performs labor compliance interviews and maintains as-built plans.
  • Recognizes potential conflicts, issues and problems, and reports to supervisor with proposed solution.
  • Collects, reviews and files Certificate of Compliance, MSDS, inspection tags and other information relevant to the materials used.
  • Provides technical guidance and delegates responsibilities as appropriate to lower-level inspectors.
  • Coordinates work of subconsultants for surveying and material testing.
  • Recommends job safety practices and drafts safety reports.
  • Prepares quality control reports and recommends changes to procedures.
  • Reports on installed quantities to verify applications for payment and change order work.
  • Responds to the call backs in case of emergency at the project site.
  • May administer welder qualification tests
  • Performs other responsibilities associated with this position as may be appropriate.

What Required Skills You’ll Bring:

  • Associate’s Degree in a technical discipline or construction-related field, or a high school diploma and equivalent work experience, is required. Typically 10+ years of related experience on field projects, as well as formal certification from an independent organization
  • Must be able to read and interpret plans and specifications, be totally familiar with construction-related processes related to area of assignment, and have the potential to perform in a lead capacity.
  • Knowledge of English grammar and composition, the ability to communicate clearly both orally and in writing; to follow oral and written instructions and prepare written messages and reports.
  • Capability to perform math calculation in order to prepare engineering calculations, graphs and charts.
  • Proficiency with basic computer usage, extensive knowledge of Microsoft Office, Project Management Software and internet search engines (like Google or equivalent) required.
  • Ability to comply with multitude of requirements as applicable to the project based on client and industry standards.
  • Must have thorough understanding of scheduling, and the ability to review progress pay estimates and extra work bills.
  • Must be able to recognize hazardous work conditions and take action if necessary.
  • Ability to use good judgment and work with others is required. Requires ability to climb ladders, inspect work above ground, and work in confined spaces. Requires ability to lift up to 50 lbs.


What Desired Skills You’ll Bring:

  • Previous experience on similar Tolling Equipment Installation / Maintenance projects and/or NCDOT projects is preferred.

Minimum Clearance Required to Start:Not Applicable/NoneThis position is part of our Critical Infrastructure team.For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities.

Salary Range: $39.18 – $68.56We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Utilization Management Operations

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!

Job Description

A bit about this role:

As a Utilization Management Operations Auditor you’ll have the opportunity to make a difference in the lives of our members. You’ll be responsible for performing regulatory, accreditation and operational audits to document compliance with standards, operational and performance improvement objectives as outlined by Management. Our Utilization Management Operations Auditor is a paragon of hypercompliance committed to integrity and excellence. Our ideal Utilization Management Operations Auditoris a self starter who can lead from beginning to end. They are compassionate,solutions-oriented, and enthusiastic about providing an outstanding experience for Devoted Health’s members.

Responsibilities will include:

Independent worker who has the ability to self initiate.

Lead UM initiatives.

Develop and maintain audit tools used to conduct UM oversight.Examines and compares records and processes with required standards for accuracy and completeness based on currently established regulatory, accreditation and/or operational process improvement project standards.

Assists in the review of new regulatory and accreditation standards on an annual or as needed basis.

Ability to take large volumes of complex information and present it in a clear and concise manner.

Annaylze, summarize & prepare audit findings with appropriate notification to management of issues in a concise and well-documented format. Provide recommendations for improvement and coaching as necessary.

Conducts follow-up reviews to assess and verify effectiveness of any implemented action plans.

Analyzes quality assurance and compliance data and assists in preparing reports.

Assists in designing and implementing solutions to quality management issues.

Maintains a strong working knowledge of state and federal legislation, statutes, and regulations, as well as various client service level agreements.

Other tasks as assigned by the Utilization Management Leadership.

Develops and conducts effective Utilization Management orientation and training programs on operational systems and creates business practices to ensure consistent performance within plan, regulatory and accreditation standards.

Collaborates with management and Utilization Management staff to identify and assess learning needs impacting operational effectiveness.

Creates and conducts effective training programs on operational best practices & clinical training to improve staff morale, member care coordination and operational efficiency.

Assists with the timely development and revision of training materials, manuals, and evaluation materials. Maintains detailed records of training programs and participants and generates accurate statistical reports.

Develops and coordinates the presentation of continuing education activities specific to managed care principles. Prepares materials as needed to specific cases for learning opportunities in managed care principles on real-time cases.

Maintains technical proficiency and remains current with the latest developments, advancements and trends in utilization management compliance.

Attributes to success:

A desire to make a change in the healthcare experience: you love to serve and make a difference

Proven success in building relationships

The ability to prioritize and manage multiple/large projects and responsibilities.

Excellent communication and executive presentation skills with the ability to adjust your tone and approach to different people.

The ability to articulate and break down complex information.

Adaptability and comfort in a dynamic, fast paced environment.

Transparency in your work – what’s going well and what’s not

Team player mentality with a can-do attitude

Ability to work in a fast paced, changing environment

Desired skills and experience:

Independent contributor with lead experience.

Experience in leading projects.

The ability to comfortably multi- task and pivot priorities as needed.

Ability to leverage technology and use data to drive insights and actions. Google Suite experience (a plus)

Experience working with analytical software and understanding how it drives reporting

Strong quantitative and qualitative analysis skills

3+ years in health plan operations (Medicare preferred)

Healthcare experience at a payer working in UM and/or audit operations

Experience in and understanding of leading audits, including modern audit/data-driven approach.

An unrestricted RN or LVN/LPN license (a plus)

Comply with industry specifications, standards, regulations, and laws.

Review operational practices: Documenting compliance related processes, maintaining records, and facilitating interventions.

Salary Range: $64,000 – $66,900

Our Total Rewards package includes:

Employer sponsored health, dental and vision plan with low or no premium

Generous paid time off

$100 monthly mobile or internet stipend

Stock options for all employees

Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

Parental leave program

401K program

And more….

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Freelance Fact-Checker

The Role

We’re looking to hire 2-4 expert fact-checkers to vet articles across a variety of home improvement categories. We are seeking fact-checkers to review our articles, making sure we have all of our facts straight and that we are giving readers the best possible recommendations and advice.

We do not need reviewers to edit the articles, but instead, simply to vet article and brand information and make note of any inconsistencies or inaccuracies. This role will involve conducting research via brand websites, Google Reviews, and the Better Business Bureau (BBB), among other steps. If you have a keen eye for detail and apply common sense and critical thinking to your fact-checking process, we encourage you to apply.

About You

We’re looking to hire freelance fact-checkers who can work a minimum of 10 hours a week. Some specifics we’re looking for:

Has a keen eye for detail and applies “gut checks” to supplement fact-checking
Is tech-savvy (i.e., understands Google Docs and can work off a Google Sheet)
Has familiarlity with home improvement categories, such as landscaping, home warranties, plumbing, solar, etc. (a plus but not required)
Compensation

We offer a competitive per-hour payment structure of $20 per hour. This is a short-term project (approximately 2-3 month commitment) with opportunities to expand into other fact-checking projects as needed.

Anything Else?

We have a high editorial standard to ensure the content we publish meets and exceeds the expectations of our readers.

Please include any experience you feel would be relevant for your application.

Operations Coordinator – Remote

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Job Function and Responsibilities

The Operations job family leads all of the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization’s customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization’s branches, areas, and other geographic units and KOB groups.

Operations Coordinator – Remote

Mon to Fri 7 am to 4 pm {flexible}

Starting pay is $20 ph or higher depending on experience

Areas of Impact:

Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.

Problem solving:

Problems and issues faced are routine and solutions are clear. Follows a well established and familiar set of job activities and/or job process to solve a problem.

Job duties:

Act within the scope of established objectives and policies to accomplish assigned goals.
Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
Assist the facilities of the operation to provide a safe and well-maintained work environment.
Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
Participates in associate meetings and communicates any concerns to management.
Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.
Manage Operations box requests regarding branch operating expense requests and issues
Provide instruction and solutions to field Facilities/fleet
Help with communication and tracking of various HQ initiatives via regular report review (Workday and Excel tools)
Submit Expense Invoices, appropriately use P-Card/check processes to pay expenses.
Liaison and network with multiple HQ depts included but not limited to Accounting, Finance, Indirect Spend, HSE, Fleet, Facilities, and Marketing
Reconcile and troubleshoot oracle nonpayment issues with vendors.
Qualifications and requirements:

Bachelor’s Degree highly preferred or equivalent experience required
Strong attention to detail and accuracy Self-motivated and goal oriented
Proficiency in Microsoft Office: Excel, Word, and Outlook
1-3 years’ experience handling inventory/operational tasks
Experience in facility management and safety industry is a PLUS
Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Strong Excel background such as Vlookup, Pivot Table, working multiple data sets into one, Macro creation etc.
Basic knowledge of location/warehouse/Branch OSHA & Safety requirements
Prior experience on a safety committee, running safety programs and or meetings.
Desire to learn new things and flexible change
The ability to thrive in an inclusive environment
A willingness to learn is a must have!
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

LI-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$15.00 – $23.79

Enterprise Data Operator

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson has an exciting opportunity for a remote Enterprise Data Operator on our Enterprise Data team!

Responsibilities:
Responsible for compiling, validating, entering, and maintaining data
Review data for deficiencies or errors, correcting any incompatibilities and checking output
Research and obtain further data when needed to ensure completeness
Maintain strict confidentiality
Respond to queries for information within a timely manner
Follow data integrity and security policies
Review vendor/third-party provided data for accuracy and conformity with company standards
Adhere to all policies, rules, regulations, and procedures
Perform other duties or functions as requested by management
Qualifications:
High School Diploma / General Education Degree required
1-2 years work experience
Organized with outstanding attention to detail and accuracy
Strong verbal and written communication skills to include use of proper grammar and punctuation
Ability to work within time constraints
Ability to concentrate for lengthy periods and perform accurately with speed
Basic Excel experience required (sort, filter, basic formatting, basic formulas)
Exhibit computer literacy and familiarity with navigation and basic programs such as MS Office
Proficient touch typing skills
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

LI-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$18.11 – $28.91

Billing & Data Administrator

(Remote: AL, AR, IL, IA, KS, LA, MN, MS, MO, NE, ND, OK, SD, TX, WI)
Belimed is a leading supplier of medical and surgical instrument sterilization, disinfection, and cleaning products and services. We are headquartered in Zug, Switzerland, and look back on more than 50 years of history. We have offices in 9 countries worldwide and are represented in over 80 countries thanks to a strong network.
Your tasks
As a Billing & Data Administrator you will audit and approve delivered service orders for billing, as well as maintain the service database by entering and updating customer account and equipment information. You will also assist in data collection, data entry, and the extraction of data in the database.

Applications for this opportunity will be accepted from individuals residing in the Central Time zone only.
How you will impact Belimed and our clients
Proof contracts within SAP and make corrections to contracts and maintenance plans
Audit, technically complete, and invoice work orders
Support Field Service Technicians by editing, adding, changing, and servicing work order issues
Identify work order information issues in SAP/NEO systems and see them through to resolution
Adjust service billing and invoices when required
Work with customers, multiple levels of Field Service, and Finance to resolve billing issues
Support internal and external customers with service history detail and service work orders
What you need to succeed
High school diploma or GED
Experience in a role requiring strong attention to detail (ex. data entry, contracts, billing, etc.)
Demonstrated exceptional customer service skills
Organizational skills with high attention to detail
Excellent verbal and written skills
Proficiency in MS Office Suite with emphasis in Outlook, Excel, and Word

Data Specialist

Note: While this is a fully remote position, we can only consider those whose legal residence is in Texas, Colorado, Missouri, Virginia, Maryland, and Illinois.

*All correspondence related to this position will come from a Juristat hiring manager or authorized recruiter. Protect yourself against scammers who imitate company job listings. Read more about how to protect yourself against these scams here.

This is an entry-level position with a salary range of $30-$35k/year, plus overtime (not required). There is room for potential growth into leadership, training/development, technical, or revenue positions. We at Juristat pride ourselves on our positive work culture and DEI initiatives. See our career page and our DEI page for more. We offer a fully remote work environment, flexible work times, unlimited PTO, multiple health insurance plan choices, a 401k, and company-funded equipment.

We actively work to develop and maintain fully inclusive workspaces. We recognize that career gaps, career changes, personal hardship, or experiences with workplace discrimination can discourage some spectacular candidates from applying. Please do not hesitate to apply — we’d love to hear from you.

Juristat seeks a highly motivated and organized individual to join our data team as an entry-level Data Entry Specialist. This group provides a personalized human level of input to our AI software and is a critical component of our team.

This particular team member will be responsible for editing incoming legal documents in real-time to detect and correct errors in our processing, enter data from the source documents into templates, annotate legal documents, and provide feedback to others to improve our proprietary artificial intelligence.

This role is 100% remote, forever, with optional office space for in-person meetings/gatherings at the St. Louis, MO headquarters and may be available in additional locations as Juristat grows. If you possess high attention to detail and self-motivation, this job is for you!

SKILLS:

Necessary skills for this position include:

Reading Comprehension — Understanding written sentences and paragraphs in work-related documents
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
Monitoring — Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action
Writing — Communicating effectively in writing as appropriate for the needs of the audience
Reviewing — Most similar to line editing, scrutinizing text line-by-line, ensuring accuracy from one document to the next
Time Management — Self-pacing your workday to keep up with a steady influx of projects
ABOUT YOU:

Several qualities make you stand out as the right person to fill this position. In particular:

You are extremely organized and possess high attention to detail
You have a strong work ethic
You are trustworthy and can maintain confidentiality
You are skilled at typing and using digital word processors, such as Microsoft Word and Google Documents, as well as other similar computer applications; Microsoft Excel is a plus
You are knowledgeable of correct spelling, grammar, and punctuation
You can quickly adapt to new processes and procedures as our team grows and our processes rapidly improve
You are excited to learn about our current processes and infrastructure and willing to provide creative suggestions to improve our workflow as you grow in your role
ABOUT THE POSITION:

Your responsibilities will include the following:

Collecting and analyzing digital documents and related data
Reviewing data and documents for errors
Entering, correcting, and formatting data from source documents
Working cooperatively with other Juristat team members
Consistently meeting individual and team performance objectives
Becoming familiar with Juristat’s tools and systems to understand all team-related internal systems, processes, and procedures
There is potential to grow into a larger role based on performance, skills, and experience.
WHAT WE OFFER

We enjoy working in a safe, welcoming, and inclusive environment. We all agree to follow a code of conduct. Additionally, we show our team members that we value them by offering the following:

Remote position with no pressure to ever come back to the office
Unlimited personal leave policy
Competitive salary
Medical, dental, and vision coverage
401k with up to 4% company match
Professional development funding
Fun and flexible work environment

Senior Member Support Specialist – Social Media

WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

Who we are

The role of the Senior Member Support Specialist is to directly engage with current and potential members to provide guidance, support, and motivation through Social Media channels and internal community message boards. Assisting members with program, membership, and technical inquiries. 

What you will do

Customer Service:

  • Serve as a company ambassador, taking ownership of member issues and/or questions. Escalating  issues to the appropriate team and ensures prompt follow up accordingly to provide full member resolution.
  • Deliver a “best-in-class” member support experience to drive satisfaction and brand loyalty
  • Establish rapport with members by creating a personalized experience through active listening to understand members’ personal wellness and weight health goals to provide tailored recommendations and encouragement.
  • Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring member needs are fulfilled in a timely and satisfactory fashion.
  • Handle high stress interactions and situations and is able to de-escalate appropriately using empathy and ownership.
  • Have expert knowledge and understanding of WeightWatchers, including program, in-app experience, and studio offerings..
  • Troubleshoot and problem solve technical issues or concerns for members by providing solutions, recommendations, gathering of sensitive information, and/or detailed app information with a sense of urgency while using a positive and empathic approach at all times.
  • Be adaptable and willing to learn new tools, technologies, and program innovations.

Social Media/Community:

  • Follow brand voice guidelines when responding quickly and professionally to social channel engagements through our aggregated platform and organically (as needed) on Facebook, X, Instagram, YouTube, Tik Tok, and other platforms.
  • Fuel engagement on social media platforms by interacting with our community through positive and informative comments
  • Assist on all social media campaigns and initiatives, providing insight to member response through tagging and organic channel monitoring
  • Proactively identify social trends and/or sentiment shifts, escalating to proper stakeholders when needed
  • Complete thorough review of social media posts to ensure that all inappropriate content is removed in a timely manner
  • Serve as a brand expert, providing accurate and effective responses for paid ads to support new member enrollment 
  • Moderate internal member community, Connect
    • Review and respond, when appropriate, to member posts and comments
    • Review all flagged content to ensure adherence of community guidelines, remove content as needed.
  • Alert stakeholders in situations where significant harm or distress is disclosed on social media or Connect community

Who you are

  • 5+ years of experience in a high-volume customer service position, or equivalent
    • 1+ years of professional experience within Social Media channels (Facebook, Instagram, X, TikTok)
  • Exceptional interpersonal, verbal and written communication skills
  • Thrive in a collaborative team environment, while also able to work independently
  • Possess a growth mentality, eager to adapt and be flexible in an ever-changing environment
  • Strong comprehension skills with the ability to recognize and resolve issues, while maintaining a consistent brand voice
  • Superior organizational, communication, and time management skills
  • Strong emotional intelligence and resilience
  • Proficiency in G-suite and/or Microsoft Office and other web-based applications
  • Ability to work a flexible schedule including evening, weekends and holidays 
  • HS Diploma/GED equivalent

Preferred Qualifications

  • Proficient German and/or French language skills, both written and verbal
  • Proficiency in CXM platforms (Sprinklr, Conversocial, Hootsuite..)

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job.  Other job-related duties may be assigned.

WW is a global wellness and technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encompass healthy eating, physical activity and positive mindset. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

APPLY HERE

Copywriter (Social / Digital)

Praytell is a creative communications agency made up of teams with strategic minds and spirited hearts. We create timely, integrated, headline-worthy campaigns across social, earned, digital, and more. After 10 years of cooking up award-winning work, we know one thing for sure – we’re just warming up.

If you’re looking for an opportunity to join an ambitious team that is singularly focused on doing great work with great people and making your mark in an industry long overdue for a shakeup, we’d love to hear from you!

As Copywriter, you will be:

  • Developing copy that spans social channels, digital ads, websites, and bylines—you’ll be asked to write for nearly anything and everything you see online (or in print!).
  • Interpreting creative briefs and client needs, and creating compelling content that communicates a clear point of view.
  • Brainstorming creative concepts for everything from monthly social content calendars to fully integrated marketing campaigns.
  • Working both independently and with design and account partners to bring your conceptual vision to life during the production of deliverables.
  • Juggling multiple projects while successfully managing tight timelines and delivering quality work (and being a problem solving teammate).
  • Collaborating with teammates across time zones and in departments ranging from project management, design, copy, and video to account, strategy, and influencer marketing.

Requirements

You have:

  • 3-5 years of social- and/or digital-first copywriting experience working at a PR / social agency.
  • Experience writing for both B2B and B2C clients. Tech and medtech brands are a plus, but we value a wide array of industry experience.
  • Delved deep into subjects to write about them with empathy, confidence, and a keen sense of humor.
  • The ability to understand and interpret a brand identity / voice, and apply it to all copywriting deliverables.
  • Excellent attention to detail, especially in regards to grammar, writing, and proofreading skills.
  • Confidence in your ability to write effective copy across channels, contribute to creative concept development, and leverage strategic insights to spark great ideas.
  • A familiarity with major social media platforms, their nuanced tones, and collaborative writing tools like Google Docs.
  • A portfolio showcasing your copywriting work for social and digital channels.

Equally as important, you are:

  • Meticulous and well organized
  • Flexible and adaptable
  • Collaborative and a team player
  • A creative thinker and problem solver
  • Ambitious and entrepreneurial
  • Inquisitive and eager to learn
  • Honest and ethical
  • Committed to advancing diversity, equity, inclusion, and belonging in the workplace

Benefits

  • Salary Range: $65,000 – $80,000
  • Medical, dental, and vision insurance with a no employee contribution option which means nothing comes out of your pocket
  • Employee stock ownership plan where you receive company shares for every year you work here
  • Traditional and Roth 401(k) with employer contribution
  • Four-day work week
  • Flexible time off (FTO), company paid holidays, and mental health days
  • Employee assistance program spanning mental health, financial, and legal support for you and your family
  • Parental leave
  • Fertility support programs
  • And more!

Next Steps

  • Submit Application
  • Phone Screen (30 minutes)
  • Team Interview (1 hour)
  • Final Interview (30-45 minutes)
  • Skills Exercise (TBD)
  • Offer

APPLY HERE

Medical Writer/Editor

Bixal is a mission-driven, woman-owned small business determined to improve people’s lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.  

We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives––bringing a high standard and unique creative energy to our clients––and our wonderfully diverse culture is what makes it all possible.  

Bixal unites different people with different perspectives from all over the world! We provide our team with an open and empowered environment where collaboration thrives and solutions flourish. 

Location:

This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US.  Bixal does not provide visa sponsorship.  

What will you do?

Bixal is seeking a Medical Writer/Editor to support one of our clients in the creation, organization, transformation, management, dissemination, and delivery of curated, consumer-focused health information. The ideal candidate is a skilled writer and editor with subject matter expertise in medicine and/or public health. Strong knowledge of medical and public health content is required.

Important Note:

This role averages 8 hours/week.

Requirements

  • Contribute to overall development and daily maintenance of health topics, medical test monographs, and other content on a public facing consumer health website.
  • Write and update information about laboratory, health screening and diagnostic tests for a consumer audience. The intended audience must be general health information consumers in the United States. Content must be written in plain language, and between a 5th-8th grade reading level and free of grammatical errors and typographical errors.
  • Use a strong knowledge of medical content and the overall needs of the consumer audience to write and edit summaries on health topic pages and content of medical test monographs.
  • Support the review, update, and maintenance of medical test monographs on an annual basis, and as needed between annual updates to meet the needs of the changing science. Medical test monographs cover laboratory, health screening, and diagnostic tests.
  • As needed, complete other tasks in content creation or review for a public facing consumer health website.
  • Provide timely responses to clients, stakeholders and team members.
  • Accommodate all requested edits and revisions in a timely manner.
  • Ensure that content for all pages is accurate, up-to-date, complete, and unbiased, while adhering to established guidelines for style and content.
  • Stay current with health news and make appropriate recommendations for additions to a public facing consumer health website.

Qualifications

  • Bachelor’s degree or higher.
  • Ability to undergo a background investigation by the U.S. Government and meet eligibility requirements for suitability.
  • Skilled information specialist with subject matter expertise in public health, health information, or a similar specialty with at least 2 years of experience in the field.
  • At least 1 year of experience with writing, editing, and evaluating health information as well as similar editorial experience reviewing and updating existing content on a public facing consumer health website.
  • Knowledge of and/or experience with creating/reviewing content related to medical tests for consumers.
  • Demonstrated experience tailoring medical content to the overall needs of the consumer audience.
  • Expertise in plain language guidelines.
  • Experience working effectively in highly collaborative and team-oriented environments. Ability to work both independently and as part of a team.
  • Strong verbal, written, and organizational skills.
  • Ability to balance multiple tasks from different sources.
  • Strong attention to detail.
  • Strong critical thinking and analysis skills.
  • Commitment to diversity and inclusion and to serving the needs of a diverse population.
  • Ability to participate (in person or remotely) in meetings, both regular and ad hoc, with programming or content staff.

Nice to haves

  • Degree in medicine or public health communications.

$45 – $55 an hour

APPLY HERE

Editor II, Engagement Editor

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. 

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPRThis means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

NPR is looking for an editor adept at audience strategy to help ensure that NPR is nimble in its digital storytelling, and can help distribute our reporting on- and off-platform to meet the needs of our audience.

This means exercising stellar news judgment, having an eye for what stories audiences are interested in and optimizing our journalism to fit varying distribution channels. It also means jumping in at a moment’s notice to strategize about how we should cover a breaking news event.

The right candidate for this position should be comfortable shifting seamlessly between different coverage areas, from political news to science coverage, and have hands-on experience working across social media and third party platforms preferably in a national news environment. They should thrive in a high-adrenaline news environment, and can think quickly and creatively about how we reach and retain new audiences.

RESPONSIBILITIES

  • Drafts and edits display copy, including story headlines, social media summaries for Facebook, Threads and alert language.
  • Collaborates with NPR Visuals team content creators, partnering to drive strategy to grow audiences across social platforms including Instagram and TikTok.
  • Coordinates with news leadership and the engagement team to shape overall audience strategy, with an eye toward attracting and retaining younger and more diverse readers.
  • Proven ability to create, plan and lead projects. 
  • Sends push notifications for planned features and breaking news.
  • Liaises with our third-party platforms to distribute our daily journalism, including Apple News and Flipboard.
  • Performs keyword research and advise on SEO for daily news items.
  • Monitors social media and search trends and recommends story assignments based on audience and news demands.
  • Writes and edits for the web and social media with speed, accuracy and voice while on deadline and/or under pressure.
  • Is  well versed in audience metrics and uses real-time analytics to inform decision making.
  • Exhibits stellar news judgment and ensures all materials meet NPR News standards and practices, including standards of accuracy and fairness.
  • Shows flexibility in priorities and subject matter under tight deadlines.
  • Is willing to work weekends and evenings, as news demands warrant. 
  • Other duties as assigned.

EDUCATION: Bachelor’s degree in journalism, or a writing-intensive discipline (or the equivalent combination of education and experience)

REQUIRED SKILLS

  • Minimum 5 years social media experience or audience-focused role  preferably for a  news organization
  • Experience editing and managing branded social accounts on deadline, preferably at a news organization
  • Demonstrated excellence in writing and editing for digital
  • Demonstrated news judgment
  • Demonstrated familiarity with NPR journalism and AP Style
  • Ability to work quickly and efficiently under deadline pressure
  • Ability to handle multiple projects simultaneously under stringent timeframes and changing priorities/conditions
  • Ability to both work independently and collaborate with others
  • Proven ability to consistently work well with others, demonstrating, at all times, respect for the diverse constituencies at NPR and within the public radio system. 

WORK LOCATION & Schedule: This is a remote permitted weekday role. 

WORK LOCATION

  • Remote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.

JOB TYPE

  • This is a full time, exempt position.

COMPENSATION

Salary Range: The U.S. based anticipated salary range for this opportunity is $102,500 – $105,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. 

Does this sound like you? If so, we want to hear from you.

The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

NPR Pay Range

$102,500—$105,000 USD

APPLY HERE

Freelance Fact-Checker

We’re looking to hire 2-4 expert fact-checkers to vet articles across a variety of home improvement categories. We are seeking fact-checkers to review our articles, making sure we have all of our facts straight and that we are giving readers the best possible recommendations and advice. 

We do not need reviewers to edit the articles, but instead, simply to vet article and brand information and make note of any inconsistencies or inaccuracies. This role will involve conducting research via brand websites, Google Reviews, and the Better Business Bureau (BBB), among other steps. If you have a keen eye for detail and apply common sense and critical thinking to your fact-checking process, we encourage you to apply.

About You

We’re looking to hire freelance fact-checkers who can work a minimum of 10 hours a week. Some specifics we’re looking for:

  • Has a keen eye for detail and applies “gut checks” to supplement fact-checking 
  • Is tech-savvy (i.e., understands Google Docs and can work off a Google Sheet)
  • Has familiarlity with home improvement categories, such as landscaping, home warranties, plumbing, solar, etc. (a plus but not required)

Compensation

We offer a competitive per-hour payment structure of $20 per hour. This is a short-term project (approximately 2-3 month commitment) with opportunities to expand into other fact-checking projects as needed.

Anything Else?

We have a high editorial standard to ensure the content we publish meets and exceeds the expectations of our readers. 

Please include any experience you feel would be relevant for your application.

APPLY HERE

Social Media Coordinator, E.W. Scripps

Assists with the execution of strategic social media and digital initiatives including daily posts to all applicable social media platforms.

WHAT YOU WILL DO:

  • Assists with digital and social interaction with viewers and fans in real time on various web platforms.
  • Determines best practices to optimize video content across social media platforms.
  • Works with various departments to ensure proper online messaging, relevancy and consistency across multiple networks.
  • Assists with cultivating new communities and managing branded online communities using Facebook, Twitter, YouTube, Instagram, and other social media platforms. 

WHAT YOU WILL NEED:

  • A degree in communications, marketing, or a related field.
  • 2+ years of marketing, public relations experience and/or social networking experience; strong familiarity with online marketing best practices.

WHAT YOU WILL BRING:

  • Excellent verbal and written communication skills (including proofreading)
  • Expert knowledge of social networking channels. 
  • Experience writing, editing and crafting content for the social media space.
  • Experience with social media management and analytical tools.
  • The ability to work with cross-functional teams, a knack for research, sharp wit and a willingness to work during nonstandard business hours.

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of 61 stations in 41 markets. The Scripps Networks reach nearly every American through the national news outlets Court TV and Scripps News and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”

APPLY HERE

Marketing Copywriter 

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About UsUniversity of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

About the Position

As an integral part of the creative process, the Copywriter works closely with a talented team of Creative Directors and Designers to create engaging concepts that effectively meet client objectives, reflect marketing strategies and align with our brand essence and voice. The Copywriter pushes the boundaries of creative excellence, ensuring the highest quality creative output across various mediums targeting internal and external audiences.

What You’ll Do

1. Develop breakthrough copy that brings strong ideas to life and is on strategy, on time and on budget across all media channels (digital, print, multimedia, etc.).

2. Collaborate with creative partners to develop clear and compelling conceptual solutions – based on a deep understanding of our products, services and target audience – that drive business success.

3. Participate actively in brainstorming sessions and creative development efforts to drive strong conceptual solutions. As appropriate, works with creative leads to make decisions affecting direction – rejecting some ideas and moving forward with others.

4. Write copy for key strategic campaigns/projects, business presentations, copy decks, brand boards, creative comps and style guides. Deliver it on time and on budget.

5. Contribute to a creative and collaborative team environment.

6. Partner successfully with key stakeholders across all business areas to translate business needs into compelling and effective creative by developing a thorough understanding of stakeholder’s products/services.

7. Shift copywriting approach, as appropriate, for any and all media, including digital, print and multimedia.

8. Ensures copy appeals to the target audience and is aligned with UOPX strategy, brand guidelines and voice while remaining competitively distinctive.

9. Carefully review own work for grammar, spelling, punctuation, etc.

10. Scrutinize the syntax and semantics of own copy.

11. Guard against producing offensive and/or deceptive copy that may lead to consumer confusion.

12. Performs other duties as assigned or apparent.

NOTE:  The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

Supervisory Responsibilities

None

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Bachelor’s degree in communications, journalism, English, advertising or a combination of education and creative writing experience.

• One (1) year of professional experience as a copywriter within an advertising or marketing agency.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Exceptional writing skills (from long form to headlines). 

• Ability to develop creative and original copy that aligns with the UOPX voice. A great story teller with a passion for the creative process.

• Exceptional conceptual and strategic thinker.

• Proven ability to build positive long-standing relationships with clients and staff.

• Strong design sense; able to organize information in a way that’s easy for the reader. Able to communicate vision to a designer. Able to digest complexity and deliver simplicity.

• Solid project-management, organizational and decision-making skills. Able to efficiently handle multiple projects and deadlines.

• Broad intellectual curiosity. A genuine interest in popular culture, trends, technology, science, history and the humanities, etc.

• Business acumen. Someone who will quickly pick up on how our business works. 

• Understands how to craft a story. Gets irony and clever wordplay. Can spot corny puns and poor marketing language.

• Experience presenting and selling creative, active involvement in client pitches.

• Understands research and role it plays in the creative process.

• Strong communication skills, verbal and written (master of spelling, grammar, and punctuation)

• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop), Keynote presentation software and MS Office Suite (Word, Excel, PowerPoint).

Pay RangeThe annual pay range for this position is $45,300 (minimum), $66,200 (midpoint), and $87,100 (maximum).**Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals. Full-time employees are eligible for:

  • Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
  • Competitive 401(k) employer match;
  • Substantial tuition discount for you and eligible dependents; and,
  • A generous time off package, including paid vacation, sick time and company holidays.*

APPLY HERE

Digital Content Specialist

Velosio is looking for a Digital Content Specialist to be an integral member of the Marketing Team.

As a Digital Content Specialist at Velosio, you will be at the forefront of our digital content strategy, responsible for planning, generating, editing, and publishing captivating daily content across various digital platforms. You will collaborate with cross-functional teams to optimize content for search engines, ensuring it aligns with our brand and resonates with our target audience. Your expertise will drive content performance improvements, enhance the customer journey, and contribute to the overall success of our digital initiatives.
Who we are:

At Velosio, we focus on what matters most – our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members.

Velosio’s years of experience with business applications translate to a deep bench of tenured team members with competency across enterprise resource management (ERP), customer relationship management (CRM), and cloud services.

We have earned recognition from Microsoft as a top 1% performing partner worldwide and an emerging NetSuite leader. We have strategic independent software vendor (ISV) partnerships and a portfolio of solution and service offerings to accelerate what’s next for business.

Our mission is to enable clients to realize business value faster, simplify the process of deploying technology, acquire deeper data-driven insights, and explore ongoing innovation to drive business forward. We support the entire Microsoft Dynamics portfolio, Office 365 family and Azure services. Velosio is the only Microsoft Cloud Distributor that specializes in Dynamics 365 and is a prominent Microsoft Master VAR. Headquartered in Columbus, Ohio, Velosio’s 400 employees serve over 4,000 clients.

Beyond our expertise, as a Velosio team member, you can leverage the Velosio award winning culture – a network of top-notch peers, day-to-day flexibility, career development resources and the largest incentive opportunities in the industry.
Your day might look like:

  • Plan, generate, edit, publish, and share engaging daily content, including original text, photos, videos, and news.
  • Maintain content marketing calendars, ensuring all aspects of content creation and delivery are scheduled throughout the year.
  • Implement SEO best practices to optimize content for search engines.
  • Ensure efficient utilization of available content across the organization.
  • Analyze digital content performance and provide recommendations to enhance lower-performing content.
  • Develop, proofread, and review content as needed.
  • Regularly audit and inventory online content to identify quality, compliance, and standards.
  • Identify new content opportunities, repurpose existing content, and innovate ways to enhance user experiences and processes.
  • Present clear, concise content strategies that support informed decision-making, usability, findability, audience targeting, best practices, and business goals.
  • Collaborate with copywriters and editors to produce content and ensure copy aligns with strategic objectives, digital principles, and legal requirements.
  • Contribute to copywriting and editing as needed.
  • Conduct keyword and SEO research to identify impactful SEO opportunities.
  • Develop and implement SEO best practices, covering on-page, off-page, and technical optimizations.
  • Monitor and analyze website performance metrics, such as organic traffic, keyword rankings, and conversion rates.
  • Optimize website structure, taxonomy, navigation, and internal linking for improved user experience and search engine crawlability.
  • Stay current with search engine algorithm changes and industry trends to ensure compliance with the latest SEO guidelines.
  • Monitor and analyze website performance metrics, such as organic traffic, keyword rankings, and conversion rates and generate regular reports on SEO performance, content engagement, and website traffic for key stakeholders.
  • Collaborate closely with the marketing team, product managers, developers, and other stakeholders to execute cross-functional projects and requests.
  • Share knowledge and best practices with team members, contributing to a collaborative and innovative work environment.

What you’ll bring:

  • Bachelor’s Degree in Marketing, Communications, Journalism, English or related field
  • 3-5 years of proven experience and thorough understanding in a SEO related role.
  • Excellent verbal and written communication skills.
  • Advanced writing and editing skills.
  • Strong understanding of how digital content drives engagement and enhances the customer journey.
  • Ability to multitask and take on multiple assignments.
  • Ability to deliver high-quality work within agreed timelines.
  • Creative thinker and have excellent attention to detail.
  • Strong knowledge of SEO best practices.
  • Excellent understanding of web technologies and concepts; search engines, landing page design and optimization, tools and trends.
  • Experience in creating, editing, and publishing content for professional enterprise websites.
  • Experience with content management systems (WordPress experience a plus).
  • Strong organization and web and analytical skills (web analytics, campaign metrics, KPIs, etc.)
  • Experience utilizing SEO tools (SEMRush, Moz, Ahrefs, Majectic, Screaming Frog, Search Console, GA, etc.)

Some reasons you might like working with us:

At Velosio, YOU MATTER.

Due to our proven commitment to delivering an exemplary employee experience, Velosio was awarded Best Company CultureBest Company for DiversityBest CEO, and Best Company for Women by Comparably in 2022 and 2021, in addition to Best Company for Career GrowthBest Perks & Benefits, and Best Leadership Team by Comparably in 2022.

APPLY HERE

Gift Entry Processing

Thank you for considering a career at Bon Secours Mercy Health!

Summary of Primary Function

Position records all donor revenue and assigns to funds independently; reconciles all donor revenue entry with Foundation compliance staff; Position must skillfully and accurately utilize the full capacity of the Raisers Edge database system and manage its ongoing use to ensure accuracy and usefulness of donor and prospect records, and to perform analysis of records to assist in campaigns and reports

Essential Job Functions

  • Works as a team member assisting multiple Foundation offices throughout the Ministry to handle the daily transactions required to post contribution revenue of the Foundation.
  • Administers the corporate matching gifts through submission and tracking of matching gift forms.
  • Maintains pledge and donor files according to internal policies and procedures in Raisers Edge database.
  • Is proactive in anticipating and meeting internal and external customers’ needs.
  • Processes donor requested change of information, fund designation or payment method as needed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Employment Qualifications

Education Qualifications

  • Required Minimum Education: High School Diploma/GED
  • Preferred Education: Associates or Bachelor’s Degree; Specialty/Major – Business Administration

Minimum Qualifications

  • Minimum Years and Type of Experience: 3-5+ years of transactional office experience
  • Other Knowledge, Skills and Abilities Required: Experience in working with grant writers and grantors utilizing statistical practices and tool, excellent analytical and quantitative skills including the ability to manipulate, analyze, and interpret data. Experience with financial systems and reporting. Experience with major fundraising database systems such as Raisers Edge and advancement services tools. Superior written and oral communication skills. Track record of achievement in leading a department of division.

Combination of post-secondary education and experience in lieu of a degree.

Bon Secours Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:40

Work Shift: Days/Afternoons (United States of America)

Department: Home Office Foundation

APPLY HERE

gTeam Editor

Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Glossier.  We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven.

The gTEAM Editor is an entry level customer experience specialist, supporting customers through our digital channels. In this role, the Editor is responsible for answering an array of questions and problems in our Tier 1 and Tier 2 support channels, with an elevated scope of complexity or sensitivity, while also assisting in specialized projects to support the customer experience function. In this full-time role, this person would embody Glossier for our customers and engage with them on email, social media, and SMS chat. gTEAM Editors are product experts, empathetic problem-solvers, and strong representations of Glossier’s mission, values, and voice. You’ll have the opportunity to work both independently, as part of a larger CX support team, and cross-functionally with the Glossier corporate team.

Six Month Expectations 

  • Deeply understand our products and Glossier voice
  • Provide “above and beyond” customer service in all interactions with customers and think creatively about ways to optimize each customer’s experience
  • Work through elevated questions, concerns and problems that have a higher level of complexity and ability to tailor solutions accordingly
  • Master our internal systems and tools, including our help desk, in order to efficiently and effectively help our customers
  • Review and respond to questions and comments in a timely manner
  • Work alongside internal partners such as tech, product and quality to craft appropriate solutions and responses

Twelve+ Month Expectations

  • Flex into tasks or projects to occasionally support the customer experience function as needed
  • Own projects that support the larger goals and needs of the customer experience team
  • Work cross functionally with various departments, such as Tech, Logistics, and Communications, as needed to support CX work and ongoing projects

Qualifications 

  • Demonstrated CX experience and passionate about providing a stellar customer experience, with impeccable customer service skills
  • Ability to identify customer needs and tailor solutions accordingly
  • Strong interpersonal and communication skills with the ability to communicate professionally, patiently, and effectively with customers and co-workers alike
  • Excellent written communication skills, including tone, grammar, and punctuation
  • Experience in a customer-facing role
  • Comfort in working across multiple channels of communication
  • Highly detail and solution oriented
  • Computer and technology proficient; can easily learn and use various software and social media applications such as Instagram, TikTok, email, live chat platforms to communication with customers
  • Comfortable reviewing sensitive comments, questions and materials, and responding or following up appropriately
  • Able to work an assigned schedule of at or around 40 hours per week that falls within our operating hours, weekends, and holidays

The Details

  • Schedule: Tuesday – Saturday schedule
  • Hours of operation: 9:00 AM – 6:00 PM
  • Training: 2 weeks (will be conducted virtually)
  • Shifts: Full-time, at or around 40 hours a week
  • Location: US Remote position

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience. 

APPLY HERE

Ad Performance Analyst

his position can be in-office in NYC or remote work-from-home. Remote U.S. candidates are encouraged to apply.

Raptive is looking for an Ad Performance Analyst to join the Raptive team. Raptive helps professional creators make more money with ads on their site by acting as their trusted expert guide in the complicated world of online advertising. We help them figure out which ad placements to use, how to develop an ad strategy, and then install that strategy for them. Through our work, we help the best creators and contributors on the web: people who have a passion for their craft (cooking, decorating, parenting, finance, investing, and so many other niches) get to write about it and be paid to focus on their dream. We help families pay their bills and find hope. We help small business owners thrive. We support the people who are making the internet a better place!

As a Raptive Ad Performance Analyst, you’re the kind of person who is passionate about analytics, problem solving and communicating with creators. On top of a strong attention to detail, you also have a desire to help people and do work that makes a difference. The thought of helping families earn enough money for parents to stay home with their kids or pay off debts would be extremely rewarding to you.

We are looking for someone with the right mix of comfort in high-productivity environments, collaborating well with a virtual team, analyzing data, and answering customer questions via email. You should be able to approach confused or frustrated customers with accurate data and responses that are clear, helpful, and compassionate.

What you’ll be doing:

Answering sensitive questions via email in a timely manner
Working to understand our strategies and processes thoroughly to advise creators about best practices
Analyzing ad performance using BI tools and Google Analytics data to identify issues
Troubleshooting ad loading issues on live sites
Being an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk and more
The skills and experience you’ll bring to the job:

Ability to gracefully communicate via email with customers who are confused or frustrated
Patience, a sense of humor, and some moderate GIF sharing abilities
Adaptability to adjust in an ever-changing technical environment
Attention to detail and a love for knocking out lists and projects
Self-motivation and time management skills
You were type of person who finished tests first in school and got an A
Enjoy analyzing data using Excel and data visualization tools to spot trends and anomalies
Working knowledge of CSS3, HTML5, and WordPress
A knack for getting things done and self-motivation to tackle repetitive tasks
A passion for contributing and supporting your team
A desire to make everything you touch better
Genuine desire to help others solve problems and succeed
Data analysis experience OR a recent STEM grad
Comfort with using WordPress, and reading & writing HTML & CSS
Proven track record of high productivity
Experience organizing and managing a large amount of tasks at once
Excel at working by yourself and working through your list of tasks.
Commitment to Raptive’s Mission Statement
About Raptive

Raptive’s mission is to power creator independence. We’re a creator company that provides revenue, audience, business solutions, and much more for creators and enterprise publishers. Since the very beginning of digital content creation, we’ve been allies and advocates for every kind of creator and charted the uncharted to help creators grow their businesses through it all.

Today we are the catalyst for 4,500+ of the world’s most premium creators on the open web and rank as the seventh-largest digital property in the U.S. Creators who choose Raptive are premium content creators, trendsetters, iconic brands, and charismatic personalities, captivating more than 78% of U.S. audiences on their sites alone with the power to move and disrupt culture. They collectively rank #1 in Food, Family, Home, and Lifestyle–with a reach of more than 195M monthly unique visitors and more than half a billion followers across social platforms.

Creators are the future of media. And together, the future is ours to create.

The base salary range for this position is $50,000-$60,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities.

Coordinator, Volunteer Programs Support

Habitat for Humanity International (HFHI) is seeking to hire a self-motivated professional to fill the role of Volunteer Programs Support Coordinator. Reporting to the Associate Director – Global Volunteer Engagement, the Volunteer Programs Support Coordinator will provide operational, coordination and logistical support for a range of current and future volunteer programs, focusing on training and learning efforts. This role is also expected to provide support to the Volunteering Training and Learning Manager in executing key tasks to advance critical goals to maximize the preparation and engagement of volunteers as the work related to volunteer training and learning expands to cover all types of Habitat volunteers beyond Global Village volunteers in future. The Volunteer Programs Support Coordinator will oversee provision of program-related support to volunteer groups that Habitat engages; coordinate volunteer onboarding and training registrations; monitor and implement program policies and procedures; coordinate volunteer-related communications; coordinate post-program evaluations, feedback and follow-up; and maintain accurate records in HFHI’s volunteer management database.

This position may be based remotely within the US and requires 10% travel.

RESPONSIBILITIES

Foundational/Overarching Function
*Provide US-based Habitat volunteers (and beyond when needed) with excellent support, ensuring that their interactions with Habitat are smooth, timely and well-managed and that volunteers are kept informed and are able to access the training and other support they may require at various stages of their journey with Habitat.

Volunteer Support Function
*Provide timely and professional support to volunteers ensuring accurate team tracking and reporting including management of representative mailbox.
*Manage the processing and event registration of responsible volunteer programs, including Habitat and Thrivent Worldwide and Global Village, as well as applications from the Europe and the Middle East region.
*Ensure accurate and timely communications with volunteers engaging in programs under this role’s oversight; respond timely and accurately to inquiries and requests; effectively follow-up with screening, matching, placement, or training; and coordinate program-related external communications to volunteers and other stakeholders.
*Maintain accurate event and participant records in the volunteer management database.
*Support program evaluation monitoring and feedback follow-up.

Product and Process Development Function
*Work on strategic projects as assigned to improve and develop new products, services, and processes related to volunteer program management.
*Propose improvements and follow through with new ways of working and products in relation to volunteer program support.

Volunteer Learning and Training Support Function
*Support in coordinating volunteer learnings and trainings and keep records of training registration and completion.
*Support in content creation for learning resources and training facilitation for delivery to Habitat volunteer audiences.

REQUIREMENTS

*5+ years of experience in a program support and/or customer service-related role.
*2+ years of experience in a non-profit setting.
*Previous program or project management experience.
*Proficiency with Microsoft Office, particularly Excel.
*Strong customer relationship management skills.
*Excellent communication skills (written and oral).
*Strong problem-solving skills, and ability to multitask.
*Motivated and detail-oriented self-starter who can initiate projects and identify and implement process improvements.
*Active support of HFHI values and commitments:
-Humility – We are part of something bigger than ourselves.
-Courage – We do what’s right, even when it is difficult or unpopular.
-Accountability – We take personal responsibility for Habitat’s mission.
-Safeguarding – HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

PREFERRED

*Experience working with multicultural teams and in cross-cultural settings.
*Experience working with volunteers.

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.

For work locations in the US, the salary range for this position is between $16.88-$25.29 per hour. The target hiring range for this position is $17.92-$20.03 per hour.
Location: Remote within the US
Job Type: Full-time – Hourly
Employment Type: US Employment
Job Function: Administrative, Operations, US Affiliate
Travel: 10%

Yoga Teacher – Remote Job

About us
Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here – vibrant, lively, of all hues and colors.
Job Description
This is a remote position.

Conduct yoga classes for students of varying levels, abilities, and ages.
Create lesson plans and design sequences of asanas, pranayama, and meditation techniques.
Demonstrate and teach proper alignment, breathing techniques, and modifications for different skill levels.
Provide clear instructions and cues to guide students through yoga sessions.
Offer hands-on adjustments and assists to ensure safe and effective practice.
Introduce new yoga poses and variations to challenge and inspire students.
Establish a welcoming and inclusive atmosphere for students.
Provide individual attention and support to students, offering guidance and modifications as needed.
Assess student progress, provide feedback, and offer suggestions for improvement.
Encourage and motivate students to explore their potential and deepen their practice.
Answer questions, address concerns, and provide resources for further learning.
Instruct students on proper warm-up exercises and safe alignment principles.
Be aware of students’ limitations, injuries, or health conditions and modify practices accordingly.
Stay updated on current trends, research, and best practices in yoga instruction.
Attend workshops, seminars, and training sessions to enhance teaching skills and knowledge.
Continuously develop personal practice to deepen understanding and improve teaching abilities.
Maintain relevant certifications and licenses required for yoga instruction.

Requirements
Possess a recognized yoga teacher certification from a reputable yoga school or organization.
In-depth understanding of yoga philosophy, anatomy, alignment, and teaching methodologies.
Previous experience teaching yoga classes, workshops, or retreats is preferred.
Excellent verbal communication skills to articulate instructions, guidance, and feedback clearly.
Ability to create a supportive and inclusive environment, empathize with students, and establish rapport.
Capacity to modify classes and techniques to meet the needs of diverse individuals or groups.
Maintain a personal yoga practice and demonstrate physical stamina and flexibility.
Exhibit a professional demeanor, punctuality, and reliability in all interactions.

Benefits
Opportunity to be a part of a dynamic growth focused tech startup.
Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes.
Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
Fun loving environment and caring team mates and inclusive culture of the company.

Data Entry Clerk – Remote Job

About us
Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here – vibrant, lively, of all hues and colors.
Job Description
This is a remote position.

Scanning through information to identify pertinent information
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing
Entering and updating information into relevant databases
Informing relevant parties regarding errors encountered
Handling additional duties from time to time

Requirements
1+ years experience in a relevant field
Good command of English
Excellent knowledge of Google Docs and Google Sheets
Strong interpersonal and communication skills
Ability to concentrate for lengthy periods and perform accurately with adequate speed
Proficient typing skills
Attention to detail​

Benefits
Opportunity to be a part of a dynamic growth focused tech startup
Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
Fun loving environment and caring team mates and inclusive culture of the company

Claim Reconsideration Specialist (Remote in Philadelphia) #35322

Contemporary Staffing Solutions is seeking a Claim Reconsideration Specialist to join our client for a remote opportunity (must be located in/near Philadelphia, PA)! This role is responsible for resolving provider claim reconsideration requests, addressing member billing complaints, and handling issues related to claim adjustment processing. This position requires effective communication via correspondence and telephone to ensure the satisfaction of our provider network. This Contract opportunity is offering $19.95/HR!

Key Responsibilities:
Respond to providers’ inquiries, complaints, and problems with accurate and comprehensive information.
Collaborate with internal departments to facilitate the resolution of provider issues and concerns.
Provide courteous, professional, and efficient responses to provider calls, with timely follow-up to requests for information and service.
Address provider inquiries related to member eligibility, Third Party Liability (TPL), and benefits.
Document all interactions in compliance with departmental requirements.
Review claims in the core processing system and offer high-level claim status information in response to provider inquiries.
Furnish member authorization statuses upon request.
Educate providers on the capabilities of the Provider Portal, including password resets and duplicate Explanation of Payment (EOP) requests.
Assist the team in achieving and maintaining performance standards.
Operate telephone systems effectively and efficiently, following established protocols for security, transfer, and information exchange with Utilization Management, Pharmacy, and Claims Services departments.
Meet individual performance standards, including handling a satisfactory volume of calls and complying with telephone and paperwork audit procedures.
Maintain job-relevant resources, such as the provider manual and the department’s training manual, to ensure accurate responses to provider inquiries.
Participate in ongoing projects, training, staff meetings, and committee meetings.
Perform any other necessary job duties.

Qualifications:
High School Diploma.
General understanding of data entry processing.
One-year customer service experience.
Awareness of CPT-4, HCPCS, and ICD-9 coding schemes is a plus.
Proficiency in Microsoft Office.
Demonstrates clear and professional communication skills.
Contributes to a positive internal and external customer experience.
Identifies and resolves complex issues.
Adheres to all company policies and Standard Operating Procedures (SOPs).
Acts in accordance with the company’s vision, mission, and values.

Math Video Creator – Canada (Freelance)

IXL Learning, a leading educational technology company with products used by 14 million students worldwide, needs tutors and teachers to create instructional videos. In this role, you will create short instructional videos preparing students to do well on an IXL skill for grades 6-8 math.

This is a 1099 consulting role.

This position is open only to candidates in Canada.

WHAT YOU’LL BE DOING
Create short instructional videos targeting individual math skills for grades 6-8 on IXL’s Canada edition
Most videos will be about 5 minutes long.
Conceptualize, shoot, and produce your own videos that explain the given math concept and walk through example problems.
Deliver video lessons in a clear, engaging, upbeat, and professional manner.
Adhere to video production guidelines and file specifications.
WHAT WE’RE LOOKING FOR
Experience teaching or tutoring grade 6-8 math in Canada.
Experience recording, editing, and producing videos.
Ability to present material in an engaging, effective manner.
Understanding of age-appropriate vocabulary and instructional approach.
Bachelor’s degree preferred; coursework in math or education is a plus.
Select candidates will be asked to complete their application by submitting a sample video outline. If selected to create a full video, you will be compensated with $300 USD upon delivery of the completed video and, if necessary, video edits. Candidates with the top videos will be eligible to create more videos.

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ABOUT IXL LEARNING
IXL Learning is the country’s largest edtech company. We reach millions of learners through our diverse range of products. For example:

1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation’s largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

Math Content Tester (Freelance)

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a content tester to join our math curriculum design team. In this role, you will test the newest additions to our math curriculum to ensure they are error-free and visually perfect and collaborate with curriculum designers on revisions.

This is a 1099 consulting role that is remote for 6 months with possible extension.

WHAT YOU’LL BE DOING
Test math problems for typos, formatting issues, and mathematical errors
Verify that digital math problems match their original designs
Record grading bugs and visual issues
Collaborate with math curriculum designers to meet project deadlines
WHAT WE’RE LOOKING FOR
Exceptional attention to detail
Strong math knowledge through college-level calculus
Bachelor’s degree in math is strongly preferred
Prior experience testing digital materials for math education is preferred
Ability to communicate clearly and professionally

li-remote

ABOUT IXL LEARNING
IXL Learning is the country’s largest edtech company. We reach millions of learners through our diverse range of products. For example:

1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation’s largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

Trust & Safety Specialist

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.
Our Trust & Safety team members work together to provide tactical operations to tackle issues that introduce risk and jeopardize safety within the platform. In this role you will report directly to a Trust & Safety Team Lead within a specialized division. You will use your keen eye for details and excellent problem solving skills to identify and prevent fraudulent behavior, and take pride in knowing that you are upholding the Roadie brand by ensuring trust and safety for our users.

What You’ll Do

Identify, thoroughly investigate, and resolve fraudulent-related issues on the Roadie platform
Leverage data to identify patterns and trends in fraudulent activity
Identify procedural gaps to develop efficiency and effectiveness within the team
Manage critical and high-risk situations appropriately and with a sense of urgency
Adjudicate user consumer reports while adhering to geographic compliance & regulations
Validate the authenticity of user identification
Adhere to legal and risk-related policies and procedures
Partner with various stakeholders to implement fraud mitigation tactics and support change management efforts
Investigate, audit, and decision on sender Gig related claims
Research industry standards and best practices to improve internal processes
Reduce company losses by assessing internal and external liabilities
Partner with law enforcement as needed when managing ongoing investigations
What You Bring
At least 1 year experience in a customer or technical support role
At least 1 year experience in a compliance or operations-related role
Exceptional verbal and written communication skills, with an ability to empathize and establish trust
Knack for problem solving using investigative and analytical skills
Proficiency in Salesforce or other CRM systems
Demonstrated ability to execute consistently with high attention to detail, accuracy, and adherence to detailed and complex procedural requirements
Thrive in a fast-paced and agile environment, and navigate ambiguity with ease
Why Roadie?
Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
The technology you need to get the job done

Freelance Data Entry Clerk – Temporary Contract (FULLY REMOTE)

Founded in 2007, Quimbee is one of the most widely used e-learning platforms for law students and attorneys in the United States. Quimbee has a massive digital library of content designed to help law students and attorneys succeed, every step of the way. We’re looking to expand our team of talented professionals.

We are seeking top-notch data entry clerks in Augusta, Georgia for a freelance project that will last 2-3 months. The project will involve cataloging a selection of law casebooks, which we will ship to you. After you’ve completed the project, the casebooks will be returned to us. The ideal candidate will be computer savvy, have superior typing skills, and have an excellent eye for detail.

This position is 100% remote, but you must be located in Augusta, Georgia.
All you need is a computer, an internet connection, and a quiet place to work.

Responsibilities

Provide general data entry support in a timely and efficient fashion
Transfer data from various sources into the new database
Update databases or records with new information as it becomes available
Identify and correct data entry errors
Prepare relevant reports as needed
Comply with security backups and regular checks to ensure data is saved and stored properly
Willingness to travel to our storage unit periodically
Willingness to ship casebooks
Ability to store up to 20 casebooks for a short period of time
Requirements
Bachelor’s degree
Proven experience as data entry clerk
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (GSuite, MS Office Word, Excel etc.)
Excellent command of English, both oral and written
Great attention to detail
Strong ability to learn computer systems and a high focus on processes

Benefits
Hourly Pay: $15-$18 an hour
Flexible Schedule – We anticipate a minimum of 20 hours per week. When you work those hours is up to you.
Completely Remote