Human Resources Operations Specialist

by twochickswithasidehustle | Jun 15, 2026 | Uncategorized

Do work that matters.  

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.    

Our core values drive us in our important mission of keeping people safe & informed:   

• We’re humans not robots  
• Customers always come first  
• We work better together  
• Simplicity is our strength  
• Our reputation is priceless  
• Hard work pays off 

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. 

The HR Operations Specialist is a high-touch subject matter expert responsible for some of the most employee-facing domains in People Operations: payroll, benefits administration, and leave management. You will own US payroll processing end-to-end, serve as the day-to-day point of contact for our global benefits programs, and administer complex leave cases with precision and empathy, all while keeping our HRIS (Rippling) accurate and audit ready.  

You will work closely with our HR Operations Manager, People Partners, Finance, and outside vendors to ensure these programs run smoothly and that employees feel supported when they need it most. 

This role is right for someone who wants to go deep, not wide. You are energized by getting the details right, proactive about compliance, and capable of holding space for employees navigating difficult personal moments while keeping the operational work moving. 

As an AI-forward company, we expect everyone on the People team to use modern AI tools: Claude, ChatGPT, and others, to work smarter, move faster, and deliver better employee experiences. In this role, that means using AI to accelerate research, drafting, audits, and documentation, while keeping the human judgment that benefits, payroll, and leave work demand. 

What you get to do every day:    

Payroll Administration (approx. 30%) 

• Prepare, process, and audit US payroll accurately and on time, in close partnership with Finance and the HR Operations team. 
• Own multi-state payroll compliance: tax registrations, unemployment accounts, SUI rate updates, and jurisdiction-specific requirements across all states where AlertMedia has employees. 
• Support international payroll coordination for our global population in partnership with the HR Operations team and in-country vendors.  
• Conduct regular payroll audits: reconcile deductions, verify data integrity across Rippling, and catch and resolve discrepancies before they become employee-facing issues. 
• Manage payroll-related employee questions with accuracy and responsiveness. 
• Partner with Finance on payroll reporting, cost tracking, and reconciliation. 
• Stay current on US federal and state payroll regulations, tax law changes, and international payroll requirements relevant to our footprint. 

Benefits Administration (approx. 25%) 

• Manage day-to-day US benefits administration: enrollments, life events, qualifying event changes, employee questions, and coverage troubleshooting. 
• Support annual open enrollment end-to-end: system configuration in Rippling, employee communications, education sessions, enrollment assistance, and post-enrollment audits. 
• Conduct regular benefits audits including carrier reconciliations, eligibility confirmations, billing reviews and resolve discrepancies proactively. 
• Partner with Finance on monthly benefits billing and cost reconciliation. 
• Assist in administer global benefits programs in coordination with the HR Operations team including UK, Ireland, and Mexico. 
• Serve as the primary employee contact for benefits questions; resolve issues with empathy, accuracy, and speed. 
• Maintain current, employee-friendly benefits documentation, resources, and knowledge base articles. 
• Stay current on regulatory changes affecting benefits: ACA, ERISA, COBRA, Section 125, and international equivalents. 

Leave Management (approx. 30%) 

• Own the full leave administration lifecycle for all leave types: FMLA, ADA accommodations, short-term disability, long-term disability, parental leave (maternity and paternity), military leave, bereavement, and state-specific programs. 
• Serve as the employee and manager guide through leave: intake conversations, eligibility determinations, documentation, required notices, pay coordination, return-to-work planning, and touchpoints throughout. 
• Administer global leave programs in alignment with local law: UK statutory maternity/paternity/shared parental leave, Irish parental and sick leave entitlements, Mexican IMSS maternity benefits and sick leave, Canadian provincial leave programs, and Netherlands statutory leave frameworks. 
• Own and maintain the Leave Playbook, keeping country-specific guidance, regulatory changes, and process documentation current for the People team. 
• Partner with HRBPs and People Partners on sensitive leave situations requiring additional coordination or accommodation. 
• Maintain accurate leave tracking and records in Rippling; ensure timely notifications, approvals, and pay continuity coordination with Finance and payroll. 
• Identify recurring leave administration friction points and drive process improvements. 

HRIS & Data Integrity (approx. 10–15%) 

• Serve as a Rippling power user: employee record management, data changes, and module support. 
• Maintain data accuracy across employee records, benefits enrollments, and leave records; run regular audits and reconciliations. 
• Build and maintain standard People reports for benefits, leave, headcount, and ad-hoc requests. 
• Maintain accurate data in our HR Bot to ensure employee-facing information is current and reliable. 
• Identify and escalate HRIS workflow gaps or data integrity risks; partner with the HR Systems & AI Automation Analyst on improvements. 

Compliance & Global Operations (approx. 5%) 

• Support recurring compliance activities: Form 5500 benefits testing, ACA reporting, COBRA administration, SOC/ISO audits, and employment-related filings. 
• Assist the HR Operations Manager with global compliance activities across international jurisdictions. 
• Maintain policy documentation and support employee-facing communications for benefits and leave policy updates. 
• Stay current on US federal, multi-state, and international leave and benefits regulations. 

What you bring to the role:    

• 3+ years of experience in HR Operations with demonstrated depth in the following: US payroll processing, benefits administration, and leave management. 
• Hands-on experience processing multi-state US payroll end-to-end, not just supporting it. 
• Hands-on experience administering FMLA, STD/LTD, parental leave, ADA accommodations, and state leave programs from intake through return-to-work. 
• Working knowledge of US payroll law, multi-state tax compliance, and federal/state wage and hour requirements. 
• Working knowledge of US leave law: FMLA, ADA, USERRA, ADAAA, and key state programs (CA, NY, WA, CO, CT, etc.). 
• Some exposure to international leave and benefits frameworks: UK, Ireland, Mexico, Canada, and the Netherlands preferred. 
• Experience with Rippling HRIS required; must be comfortable as a daily Rippling user, not just an occasional one. 
• Active user of AI tools to optimize processes and improve efficiencies 
• Comfortable working in Excel, pulling reports, auditing data, and catching discrepancies before they become problems. 
• Deeply empathetic communicator — you know how to hold space for employees navigating hard moments while keeping the administration moving. 
• High ownership, strong follow-through, and sound judgment with confidential employee information. 
• Proactive about compliance and regulatory updates; you don’t wait to be told when something has changed. 
• Bachelor’s degree or equivalent experience. 

Nice to haves: 

• PHR, SHRM-CP, CEBS, or similar certification. 
• Prior involvement in a payroll system implementation, benefits migration, open enrollment overhaul, or leave program build-out. 
• Hands-on international leave administration experience (UK statutory leave, Irish entitlements, Mexican IMSS, Canadian provincial programs, Dutch statutory frameworks). 
• Preference for Austin, TX based candidates or remote and working in Central time zone. 
• Comfort using AI tools (Claude, ChatGPT, etc.) for drafting, documentation, and research. 

Location: While we have a preference for Austin based employees, this role is open to remote, U.S.-based candidates. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.

Sponsorship: AlertMedia does not sponsor employment visas. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future. 

What success looks like: 

• First 30 days: You have learned our benefits plans, Rippling setup, leave programs, and employee support channels. You’ve met key partners across People, Finance, and external vendors. 
• By 90 days: You are independently managing day-to-day benefits and leave administration. Employees receive timely, clear, and empathetic support. Leave cases are tracked and documented with no gaps. 
• By 6 months: You have owned at least one open enrollment cycle or major leave program milestone, improved at least one recurring process, and are the trusted go-to for benefits and leave questions across the organization. 
• By 12 months: You are the undisputed internal expert on benefits and leave, operationally sharp, compliantly current, and consistently trusted by employees and partners in the moments that matter most. 

Why you’ll love working at AlertMedia:    

At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.  

• Competitive base salary + Company-wide bonus program   
• Generous and flexible time off and parental leave policies   
• Health benefits – Medical, Dental, Vision and Life Insurance are 100% paid for employees!   
• 401K with generous company match   
• Amazing rewards and incentives – we love celebrating each other!   
• Commitment to community service with opportunities to give back    
• A Best Places to Work company 10 years in a row and numerous other awards   
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails   
• Ongoing career development opportunities through our Learning & Development team    
• You’ll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture  

About AlertMedia:    

AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.    

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.      

Human Resources Operations Generalist

by twochickswithasidehustle | Jun 15, 2026 | Uncategorized

About the Role 

The Human Resources Operations Generalist works to execute department activities and ensure the highest standards of data integrity across the organization. In this role, you will be responsible for the execution of all types of HR data management, workforce reporting, and advanced analytics functions. As the Human Resources Operations Generalist, you will provide exceptional data-driven strategies and translate complex workforce insights into actionable recommendations to help the continued growth of our fast-paced company. A-LIGN will depend on you as the Human Resources Operations Generalist to support management, serve as a strategic thought partner who challenges assumptions with data, and own complex problems end-to-end to drive measurable business outcomes. 

The HR Operations Generalist will serve as a strategic thought partner who thinks critically before executing, ensuring every action is backed by data and purpose. Rather than simply taking orders, you will comfortably bring a clear point of view to the table and actively challenge assumptions with empirical evidence. Driven by intellectual curiosity, you will take complete, end-to-end ownership of complex problems, translating curiosity into actionable business outcomes. 

Reports to

Senior Human Resources Manager 

Pay Classification

Full-Time, Exempt  

Responsibilities 

• Partner with employees and people managers on issues related to employee relations and performance management, providing thoughtful guidance in accordance with policies and procedures
• Build, maintain, and continuously improve HR processes to support and scale the business
• Proactively surface workforce risks and opportunities, frame the right questions, and recommend a path forward rather than waiting to be asked
• Investigate HR data from multiple systems (HRIS, performance, engagement) with a critical eye to pressure-test the numbers, identify what they really mean, and challenge conclusions that don’t hold up to scrutiny
• Shape HR policies and programs by bringing data, outside benchmarks, and a clear point of view to the table
• Design and produce ad hoc and recurring HR analyses; ensure data accuracy and consistent methodology across all reporting
• Provide HR guidance and advise leaders regarding legal and regulatory compliance of FMLA, ADA, FLSA, EEO, etc.
• Maintain up-to-date knowledge of federal and state employment law and compliance requirements 

Minimum Qualifications 

EDUCATION 

• Bachelor’s degree in human resources, business or other related fields  

EXPERIENCE 

• 2–4 years of experience in human resources, consulting, or professional services
• Demonstrated experience in analytics and reporting, with a solid understanding of the HR function
• Advanced knowledge of computer software programs (e.g., MS Office and other relevant software as identified) and willingness to learn new HRIS systems 

SKILLS 

• Confident and professional presence as is a business-facing role that regularly interacts with leaders
• Exceptional attention to detail and a highly analytical mindset
• Ability to identify trends, anomalies, and patterns in large data sets and translate them into clear business recommendations
• Intellectual curiosity and a bias toward asking “why” before accepting the obvious answer
• Ownership mindset – take problems from ambiguous question to clear recommendation without needing to be directed at each step
• Advanced Microsoft Excel capabilities
• Comfortable using AI tools when appropriate (e.g., Claude, Copilot) to accelerate tasks, analysis, and reporting
• Excellent judgment in handling confidential, legal, or sensitive information 

Benefits 

• Healthcare, Dental, and Vision Benefits
• Employer Paid Life Insurance and Disability Insurance
• EAP – Employee Assistance Program
• Pet Insurance
• 401(k) Plan with Employer Matching
• Competitive Bonus Structure  
• Home Office Reimbursement
• Certification Reimbursement
• Personalized Career Coaching
• Generous Paid Time Off
• Paid Office Closure December 25-January 1
• Vacation Bonus
• Summer Hours 

About A-LIGN 

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com. 

Appeals and Grievances Coordinator

by twochickswithasidehustle | Jun 15, 2026 | Uncategorized

locationsRemote, USAtime typeFull timeposted onPosted 30+ Days Agojob requisition idJR1353

Join us for an exciting career with the leading provider of supplemental benefits!

Our Promise

Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. The Appeals and Grievances Coordinator is the primary point of contact for members, providers, and clients throughout the appeals and grievances process. Although this role will report to the Supervisor, Appeals and Grievances, this individual will receive day-to-day performance support and case guidance from the A&G Team Lead.  You will, provide timely, accurate, and compliant resolution of dental and vision A&G cases within a regulated managed care environment. The coordinator collaborates with Claims, Provider Relations, Customer Service, and Clinical teams, and is expected to contribute to team onboarding and knowledge sharing as their experience grows.

Functional:

• Responsible for the completion of appeals and grievances from all states
• Perform reviews of member and provider appeals and grievances for dental and vision waiver services
• Analyze medical records, supporting documentation, and applicable guidelines to make informed decisions
• Document rationale clearly and accurately in alignment with organizational and regulatory standards
• Work closely with clinical teams as well as other internal operational areas to resolve complex cases.
• Communicate outcomes effectively to members and providers.
• Review and complete all provider appeals and grievances within required timeframes
• Review and complete member appeals and grievances within required timeframes
• Apply Avesis policy, plan documents and/or state guidelines when processing appeals or grievances
• Issue administrative denials appropriately
• Refer denials based on medical necessity to appropriate clinical staff
• Collaborate with appropriate stakeholders to prepare all requests for Independent External Review when required
• Participate in training programs to maintain functional expertise
• Perform any other job duties as requested

Core:

• Draft formal correspondence such as acknowledgement and resolution notices.
• Working knowledge of dental and vision benefit structures, CDT/CPT coding, and claims adjudication principles to evaluate coverage determinations
• Intermediate proficiency with Microsoft Office products
• Knowledge of NCQA, URAC and Medicaid regulations
• Ability to navigate complex regulations while maintaining a commitment to high-quality care
• Strong written and oral communication skills
• Ability to work independently and within a team environment
• Exceptional Time management skills to ensure regulatory compliance
• Decision making/problem solving skills
• Knowledge of Medicaid and Medicare
• Change resiliency

Behavioral:

• Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth. 
• Initiative: readiness to lead or take action to achieve goals.
• Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.
• Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
• Detail-oriented and thorough: managing and completing details of assignments without too much oversight.
• Flexible and responsive: managing new demands, changes, and situations.
• Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.
• Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required.
• Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.

Minimum Qualifications:

• High school diploma or equivalent.
• 1+ years of exposure with medical, dental or vision terminology and/or coding (ICD-10, CDT, CPT).
• 1+ years of experience with case management platforms or healthcare administrative systems
• Working knowledge of medical, dental, or vision terminology and coding (ICD-10, CDT, CPT) relevant to the line of business.
• Proficiency in Microsoft Office Suite and experience with case management platforms or healthcare administrative systems.
• Ability to draft formal correspondence.   
• Demonstrated understanding of HIPAA and the ability to handle protected health information in a compliant manner.
• Proven ability to manage a high-volume caseload, prioritize competing deadlines, and meet strict regulatory turnaround time requirements.
• Strong attention to detail, critical thinking, and sound judgment with the ability to work both independently and collaboratively across departments.
• Flexible to work alternating Saturday during holiday shifts as required.
• As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient.

Preferred Qualifications:

• 1+ years of experience drafting adverse determination letters, supporting audit readiness, or working in managed care A&G case management platforms.
• Familiarity with applicable federal and state regulations governing appeals and grievances, including 42 CFR Parts 422 and 438 and NCQA standards.
• Registered Dental Hygienist or Dental Assistant credential

At Avēsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate’s skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are:

Zone A: $18.33-$30.55 Zone B: $19.97-$33.29 Zone C: $21.50-$35.84 FLSA Status: Hourly/Non-Exempt

This role may also be eligible for benefits, bonuses, and commission.

Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

How To Stay Safe

Avēsis is aware of fraudulent activity by individuals falsely representing themselves as Avēsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.

Avēsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avēsis recruiters will come from a verified email address ending in @ Avēsiscom.

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to [email protected].

To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

Credentialing Specialist

by twochickswithasidehustle | Jun 15, 2026 | Uncategorized

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Credentialing Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

This person will be responsible for first line management of the credentialing associate team. They will train the team on the tasks that the associates are responsible for completing day to day. As new processes and systems are adopted by the organization (soon: Salesforce enrollment manager, Help Scout, NCQA, etc.) they will be responsible for researching how the team will interact with them, and then supporting implementation. They will also document all knowledge of the BetterHelp Insurance Credentialing workflows, to then train the team and improve processes. They will work with the Credentialing Team Lead to monitor the performance of the associate team and provide feedback to the team and our contracting partner, TekSystems. They will also help with answering questions from other BH teams and internal credentialing team members. The Credentialing Team Lead will also assign additional projects to this person as the need arises.

What will you do?

• Supervision of the credentialing associate team
• Training of the credentialing associate team
• Documentation of all BetterHelp Insurance Credentialing processes
  • Analyze and update processes to improve as needed
• Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team
• Identify and problem solve inefficiencies in credentialing and recredentialing processes
• Develop and maintain the credentialing team’s relationship with other BetterHelp Teams
• Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion.
  • Analyze and update processes to improve timelines
• Maintain accurate and up-to-date provider information in internal databases and Verifiable.
• Liaise with CVO to resolve any issues or delays in the credentialing process.
• Provide regular updates to leadership on key metrics and process improvements.

What will you NOT do?

• You will NOT worry about “runway”, “cash left”, or “how much time we have until the next round”. We have the startup DNA but we’re fully backed and funded, all the way to success.
• You will NOT be confined to your “job”. You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 1+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting.
• Strong understanding of NCQA credentialing requirements and best practices.
• Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable).
• Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines.
• Experience in behavioral health or mental health provider credentialing.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation 
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $30/hr – $37/hr. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Notice to Candidates:
BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (betterhelp.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @betterhelp.com. Our commitment is to ensure a safe and transparent hiring experience for all candidates.  We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

Coordinator I

by twochickswithasidehustle | Jun 15, 2026 | Uncategorized

ABOUT THE ROLE

The Project Coordinator  works closely with the Project Manager to implement Yellow Brick’s design, transition and activation planning process, and tools to successfully complete project deliverables within the allocated project budget. Scheduling and preparing for meetings and project activities are key job responsibilities. The Project Coordinator I is skilled at time management, meeting notes, and prioritization and management of multiple assignments.

HERE’S WHAT YOU’LL DO

• Coordinate standard projects and manage assignments effectively.
• Complete assigned work within the allocated project hours.
• Updates project timelines and dashboards.
• Prepare meeting materials and distribute them as appropriate.
• Support the development of floorplan reports.
• Provide logistics support for the project, including meeting scheduling, documentation of meeting minutes, and communication with the team and client.
• Understand and implement closed-loop communication to foster effective and efficient communication for each project.
• Document notes, action items, and decisions from meetings.
• Complete project deliverables, ensuring that deliverables adhere to quality standards and are within contract scope.
• Coordinate meetings with the Yellow Brick project team and maintain the Project Management Checklist.
• Draft communication to clients, including post-meeting notes and deliverables.
• Identify and escalate project risks/concerns to Project Manager.
• Track project work and prepare monthly summary.
• Work closely with clients and maintain positive relationships.
• Continuously seeks opportunities to increase customer satisfaction and client relationships.
• Adhere to Yellow Brick’s standard process and that appropriate tools and templates are utilized.
• Develop tools as assigned for use with Yellow Brick projects.
• Other duties as assigned.

HERE’S WHAT YOU’LL NEED

• Associate degree or equivalent expertise and experience in the industry preferred.
• Two or more years of relevant work experience preferred.
• Competent in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Skilled at summarizing conversations and identifying key follow-ups.
• Critical thinking and problem-solving skills.
• Skilled in working effectively in teams with various disciplines and backgrounds.
• Instills trust and respect from the team and clients.
• Works effectively as a team player.
• Develops and maintains effective relationships with clients and team members.
• Communicates effectively and professionally, both in oral and written communications.
• Manages uncomfortable situations with sensitivity and professionalism.
• Comfortable sharing difficult messages, initiating conversations, and receptive to feedback.
• Prioritizes job duties, assignments, and deliverables in a fast-paced work environment.
• Plans, organizes, prioritizes, and works independently to meet deadlines.

OTHER REQUIREMENTS

• Must be able to remain in a stationary position for up to 90% of the workday.
• Must be able to move around an office or job site.
• Must be able to lift up to 20 pounds.
• Must be able to travel up to 75% of the time.
• Must be willing to work irregular hours on occasion per the requirements of the assigned projects.

The salary range for this position is $21.92 to $27.40 annually.  This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

ABOUT OUR FIRM

As part of CannonDesign’s industry-leading consulting family, Yellow Brick is dedicated to healthcare consulting. We specialize in operations planning, project management, behavioral health, licensing and regulatory preparedness, and activation planning services. At Yellow Brick, our mission is to deliver unparalleled project management expertise to the healthcare industry, and we accomplish this by partnering with our clients to ensure a seamless Day one.

ABOUT WORKING HERE

• We are a start-up culture in an established firm: nimble, energetic, innovative and fun.
• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
• We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

Please note that candidates can only apply to our positions on our company Careers site. It’s not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.

CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.