Implementation Consultant

remote typeRemotelocationsUS CO Broomfieldtime typeFull timeposted onPosted 3 Days Agotime left to applyEnd Date: July 31, 2026 (13 days left to apply)job requisition idR19681

Acute Care TechnologyThis Implementation Consultant position will focus on ZOLL Billing RCM.At ZOLL, we’re passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people’s lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

Job Type

Remote

Job Summary

The Implementation Consultant is the front-line person for ZOLL’s Customer Success Organization and is a leader among their peers. This position works very closely with our clients to develop an effective training plan that meets their needs and then successfully executes that plan. The Implementation Consultant will evaluate the client’s billing processes, provide comprehensive training on ZOLL products, and work collaboratively with our clients to ensure they have a positive implementation experience. Product training is completed both onsite at the client location (travel required) and remotely via web-based tools. The goal of this training/implementation is to ensure the application is configured appropriately and the customer is successfully able to use the applications in their everyday business activities. This position works closely with other members of the ZOLL team on project planning, process improvement, tracking product requests from customers, training consistency and the development of training related material and documentation.

Essential Functions

  • Effectively train clients on the use of ZOLL software based on best practices and work collaboratively with customers on their system configuration.
  • Lead in the development and ongoing maintenance of training and process material essential to the success of the implementation process.
  • Coordinate with support and product team to resolve customer issues during implementation process.
  • Track product adoption for customers to be sure we are setting them up to be successful on ZOLL products.
  • Act as a training and product resource for other members of the ZOLL team.
  • Participate in project coordination with ZOLL Project Managers and clients to ensure a successful training and implementation experience.
  • Work toward client success as an effective team member.
  • Train new hires in the implementation processes

Required/Preferred Education and Experience

  • Bachelors degree or equivalent experience
  • 3+ years experience in teaching, training or supporting others

Knowledge, Skills and Abilities

  • Understanding of adult learning challenges and how to overcome them
  • Very strong customer-oriented focus and the ability to professionally handle difficult situations
  • Excellent communication, documentation, grammar, and interpersonal skills
  • Good technical aptitude for working with software and Microsoft Windows
  • A high level of professionalism and the ability to think analytically
  • Knowledge and experience in ZOLL software preferred
  • Demonstrated leadership skills
  • Ability to travel up to 50%

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing – Occasionally
  • Walking – Occasionally
  • Sitting – Constantly
  • Talking – Occasionally
  • Hearing – Occasionally
  • Repetitive Motions – Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients’ lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:$70,000.00 to $90,000.00

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL’s comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Clinical Pharmacist – Prior Authorization

remote typeRemotelocationsWork At Home-Texastime typeFull timeposted onPosted 3 Days Agotime left to applyEnd Date: July 19, 2026 (1 day left to apply)job requisition idR0969160

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Ready to take your Clinical Pharmacist skills to the next level with a Fortune 6 company? Check out this outstanding opportunity for a Clinical Pharmacist with CVS Health.

This position is for a Clinical Pharmacist working in the Prior Authorization team.


– Collaborates with the technicians and prior authorization team members to process referrals, including answering clinical questions and collecting appropriate clinical/medical data needed to perform clinical assessments and reviews as per the health plan/employer-agreed criteria within the designated service level agreements.
– Evaluate and review all prior authorization requests and render coverage determinations based on clinical criteria and plan design. Includes verifying insurance coverage and eligibility, interpreting clinical guideline criteria, consulting physicians and other healthcare providers, and appropriately utilizing clinical knowledge and resources while complying with department protocols.
– One of the crucial responsibilities is to guarantee that the decisions regarding cases are conveyed promptly and efficiently to all the healthcare providers, health plans/employers, patients, and other healthcare professionals following agreed-upon approval & denial management processes.
– Performs and handles inbound and outbound phone calls with technicians, prior authorization team members, physicians, healthcare providers, and/or patients to facilitate prior authorization requests, answer inquiries, and/or resolve escalations.
– Establishes and maintains communication among CVS Caremark, health plan, and employer group staff.
– Maintains professional and technical knowledge of drug and disease states for the Specialty and Non-Specialty Pharmacy programs administered within the Commercial Prior Authorization and Case Review Unit (CRU) line of business.
– Performs other related projects and duties as assigned, including attending training sessions and development meetings, and providing on-call and after-hours pharmacist availability as needed.
 
This is a remote role open to candidates within the United States.

Required Skills & Other Minimum Required Qualifications:

  • Active, unrestricted pharmacist licensure
  • Current pharmacist experience within Caremark PA Ops required
  • Ability and willingness to work a flexible hourly schedule to include overtime, weekends, and holidays as needed
  • Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable.  Keyboard skills essential.
  • Must be able to multitask and utilize multiple system applications simultaneously.
  • Must be able to utilize available resources independently and provide high quality work.
  • Must demonstrate problem solving ability and attention to detail.
  • Ability to adapt and change with workflow and shifting priorities.
  • Ability to work effectively in a team environment and provide mentorship to non-clinical staff on the prior authorization team.
  • Must possess excellent written, verbal, grammar, and listening communication skills.
  • Must be able to effectively communicate with a diverse customer base (internal and external) in a friendly and confident manner.
  • Ability to maintain confidentiality of PHI (Protected Healthcare Information).

Education

BS in Pharmacy or Pharm D

Anticipated Weekly Hours40

Time TypeFull time

Pay Range

The typical pay range for this role is:

$50.48 – $84.62

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Professional Quality

Date:  Jun 25, 2026

Location:  

Any city, OK, US, 99999

Req ID:  36754

Work Mode:  Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a Senior Professional Quality at Gainwell, you serve as a Quality Assurance (QA) subject matter expert (SME) for the Customer Experience (CX) organization, leveraging deep healthcare operations and quality expertise to provide hands‑on QA support across new and existing programs, projects, and scopes of work. As an individual contributor, drives execution of QA activities while supporting the achievement of account and operational deliverables. Provides peer coaching, mentoring, and escalation support, and partners closely with Accounts, Regions, and cross‑functional stakeholders. Through collaboration, influence, and disciplined execution, quality standards are consistently applied, and goals and objectives are achieved.

Here are the details on this position.

Your role in our mission

  • Support, and as needed perform quality evaluations across all channels (call center and back-office work), completing required and targeted assessments, testing, audits, and retesting (complex and non‑complex) to validate controls, corrective actions, and sustained compliance.
  • Analyze objective and subjective evidence to assess quality, identify root causes, support training and process improvement feedback loops and improve performance; serve as escalation support to QA team members and assist leader with unresolved or high‑risk issues.
  • Provide hands-on support for DDIs, GTGs, and projects as assigned.
  • Serve as peer coach, mentor, and provide work guidance to QA and Operations team members.
  • Serve as a subject matter expert and escalation resource for complex quality issues; drive consistency through calibration and standardized evaluation practices (engagement and facilitation).
  • Partner with leaders and staff to maintain and enhance DLPs, SOPs, and support documentation and collateral to support consistent execution of work.
  • Collect, analyze, and trend quality and defect metrics; deliver concise written and verbal reporting with actionable insights and recommended solutions for leaders and stakeholders.
  • Partner cross‑functionally with Operations, Compliance, Legal, and business leaders to support QA initiatives, projects, and external audits while mitigating regulatory and operational risk.

What we’re looking for

  • 4+ years Quality Assurance subject matter experiences (including not limited to evaluating, leading calibrations, conducting audit routines, assessment studies and trend analysis, quality methodology and practices); and a Bachelor’s degree or equivalent experience.
  • Deep healthcare operations expertise, preferably in a Supervisory role / capacity in Medicaid / Medicare the voice (call center) and non-voice (back-office) area(s).
  • Strong written and verbal communication skills; hands-on change management planning and execution experience; with demonstrated attention to detail and adaptability to respond to changing business needs.
  • Excellent organizational and time management skills; skilled at working independently and as part of a team with a proven track record of driving quality improvements.
  • Proficient with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations (including Verint and CXOne).

What you should expect in this role

  • Fully remote position. 
  • Office Hours – 8a-5p central time
  • Opportunity to travel through your work up to 25% of the time.
  • This posting is intended for pipelining. This is a developing position therefore the job description is subject to change.
  • #LI-HC1

The pay range for this position is $58,900 – $84,100 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Compliance Improvement Manager

HealthPlanOne’s mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.The Compliance Improvement Manager is responsible for strengthening compliance adherence, optimizing call center operations, and driving compliance-focused performance initiatives across the organization. This role collaborates with key stakeholders to improve compliance processes, streamline operational workflows, and enhance agent and leader development through targeted training, monitoring, and performance support. The Compliance Improvement Manager works closely with compliance leadership, sales teams, and carrier partners to ensure regulatory requirements are met while supporting efficiency and service quality within the Medicare call center environment.

Supervisory Responsibilities: Directly manages a team of Compliance Analysts and oversees their daily work and development.

Duties/Responsibilities:

• Support compliance and performance strategy by implementing CMS and carrier aligned initiatives and guiding process improvements that enhance regulatory adherence and operational efficiency.

• Monitor compliance trends and analytics by reviewing KPIs, audit results, coaching data, CTM activity, and retention patterns to identify risks and improvement opportunities.

• Lead compliance coaching and retraining for agents and leaders while overseeing a team that supports preparation and monitoring and will eventually assist in coaching and remediation activities.

• Partner with internal teams on training, scripting, and call-flow alignment to ensure compliance accuracy and consistent application of regulatory requirements across materials and workflows.

• Enhance operational and compliance processes by collaborating with cross-functional teams to streamline workflows, reduce inefficiencies, and strengthen adherence to CMS and carrier guidelines.

• Provide audit, remediation, and reporting support by reviewing audit and performance trends, developing corrective strategies, and participating in carrier compliance reviews with concise, data-driven insights.

• Independently manage all carrier-facing compliance communication by representing the Compliance department during carrier meetings, reviews, and external partnership discussions.

• Perform other related duties as assigned to support compliance initiatives and organizational effectiveness.

Required Skills/Abilities:

  • Bachelor’s degree or equivalent
  • 6 years’ experience in Medicare Advantage, Prescription Drug Plan and Regulatory Compliance in healthcare or insurance.
  • Strong knowledge of CMS regulations, Medicare compliance standards, and carrier requirements.
  • Familiarity with audit & monitoring tools for compliance tracking and performance improvement.
  • Experience in risk management, compliance reporting, and process optimization.
  • The ability to collaborate with training teams and leadership to ensure compliance and performance initiatives are effectively communicated and adopted.
  • Strong oral and written communication skills for supporting training development and compliance discussions.
  • Ability to analyze compliance and performance trends, identify areas of improvement, and assist in implementing improvement programs.
  • Experience in trend analysis, remediation support, and compliance monitoring.

Preferred Skills/Abilities:

  • Proven strength in compliance coaching, regulatory interpretation, and improving call center adherence through analytics and cross-department collaboration. Ability to build strong carrier relationships while supporting internal teams through training and process improvement.

Physical Requirements:

  • Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
  • Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.
  • Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.
  • Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.
  • Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently
  • Reach with hands and arms occasionally


For Hybrid Roles:

  • Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
  • Occasionally moves about the office to access files, office machinery, and meet with others.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]