Clinical Operations Specialist

About the role

As a Clinical Operations Specialist at Generator Health, you will play a critical role in ensuring the accuracy and integrity of our system’s prior authorization process. You’ll bring your expertise in clinical data understanding to catch errors, and uphold the standards that our patients and providers depend on.

This is a high-autonomy role where your attention to detail and ability to read, understand, and translate clinical data into results directly impacts patient access to treatment. Tens of thousands of patients move through our platform every week. You will work closely with our clinical intelligence team to support prior authorization, appeals, denial prediction and more. Your contributions will help us continuously improve the accuracy and reliability of our platform, whether decisions were made by AI, a third party, or our internal team.

If you join, you will:

  • Review a live queue of prior authorization cases coming through the platform, ensuring every decision meets clinical and operational standards
  • Audit AI outputs, third party reviews, and internal team decisions for accuracy, consistency, and compliance
  • Flag errors and edge cases, documenting findings clearly for the clinical intelligence team
  • Collaborate cross-functionally to surface patterns and help refine the workflows and logic that power our platform
  • Expand your knowledge across medical specialties as you work across a diverse range of cases
  • Contribute to improving the tools, standards, and processes that support patient access to treatment

We’ll be most excited if you have:

  • 2+ years of hands-on experience in prior authorization, utilization management, clinical care coordination, scribing, or other roles that involve deep work with clinical documentation
  • Strong familiarity with medical records and clinical notes, and comfort interpreting them accurately
  • Strong written communication, with an ability to translate clinical complexity into clear, actionable findings for non-clinical teams
  • Exceptional attention to detail and accuracy
  • Comfort and/or a strong interest in collaborating with product, engineering, and data science teammates on building new technologies

Our salary ranges are based on a number of factors, including qualifications, experience level, and geography.

Generator Health is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Operations Specialist

Location

Remote

Employment Type

Full time

Location Type

Remote

Department

Operations & Scaling

Compensation

$25 – $32 per hourOverviewApplication

About the role

This is a remote, full-time hourly position, and we are looking for candidates who can start immediately.

This Operations Specialist role will support the execution of workflows and operational processes that enable Generator Health to fulfill its mission of expediting access to critical medications. This work involves direct interaction with systems and procedures that affect the experience of both patients and providers.

This is a role that requires quickly learning and applying complex operational processes. You will tackle operational hurdles within the healthcare space, gaining the specialized knowledge required to drive efficiency and quality. You will also regularly engage in real-world, intricate scenarios around prescription access and coordination.

If you join, you will

  • Be part of the team that ensures that administrative friction never stands in the way of access to life-changing therapies
  • Become an expert in the complex world of medication access & affordability. You will work with doctors’ offices, insurance companies, affordability programs, and pharmacies to help get prescriptions processed efficiently
  • Master proprietary software tools to execute operational workflows efficiently while continuously adapting and optimizing processes
  • Build an understanding of how AI is applied to workflows across healthcare

We’ll be most excited if you:

  • Have experience in a role that requires analytical problem-solving, operational rigor, and outcome ownership
  • Know how to deal with ambiguous problems and resolve them effectively
  • Are able to master new, complex technology tools quickly and work with data

Our salary ranges are based on a number of factors, including qualifications, experience level, and geography.

Generator Health is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Fraud Analyst

What we’re building and why we’re building it. 

Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.

Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.

The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.

It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us.  Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

About the Role:

Fraud Analysts are responsible for reviewing user activity, identifying fraudulent behavior, and ensuring accurate, fair outcomes. This is an execution-focused role centered on consistent, high-quality review work within established guidelines. Success in this role is driven by productivity, accuracy, and adherence to SOPs.

Hours:

  • The role requires employees attend training the first 3 weeks, from Monday-Friday, 9am-5pm CST. Then, moves to a full-time, 5 days/week position, requiring at least 1 weekend day. This is a first shift position, 9am-5pm CST with flexibility.

Role Responsibilities: 

  • Review user accounts and transactions for fraudulent activity using internal tools
  • Meet performance expectations
  • Apply SOPs to make accurate, consistent decisions
  • Maintain quality standards
  • Escalate cases that fall outside defined guidelines
  • Accurately track time, follow schedules, and maintain operational discipline
  • Stay current on fraud trends, tools, and process updates

Minimum Requirements:

  • Independently executes standard workflows with moderate complexity and consistent accuracy
  • Strong attention to detail and ability to follow defined processes
  • Ability to work efficiently in high-volume, repetitive workflows
  • Sound judgment within established guidelines; knows when to escalate
  • Reliable, consistent execution with minimal rework
  • Comfortable with tools, data, and case-based review work
  • Strong time management and accountability
  • Must be available to work weekends

Preferred Requirements:

  • Previous experience in fraud detection, trust & safety, risk operations, or account review environments
  • Experience using case management platforms, handling repetitive workflows while maintaining attention to detail and accuracy
  • Familiarity with Google Workspace tools, including Google Sheets, Docs, and Gmail
  • Experience communicating and collaborating in Slack or similar platforms
  • Comfortable navigating multiple systems and tools simultaneously in a fast-paced operational environment
  • Experience working in KPI-driven environments with productivity and quality expectations
  • Ability to adapt quickly to changing SOPs, fraud tactics, and operational priorities

Compensation:

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The hourly salary rate for this position is $22.65. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.

At Fetch, we’ll give you the tools to feel healthy, happy and secure through:

  • Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. 
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

You will:

  • Schedule:  8 AM to 4:30 PM CST M-F 
  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company’s and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • Must meet productivity expectations as outlined at specific site.
  • May schedules pick-ups.
  • Other duties as assigned.

What you will bring to the table: 

  • High School Diploma or GED
  • Must be at least 18 years old.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.

Bonus points if:

  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement hereKnow Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

Operations Support Coordinator

locationsRemote – USAtime typeFull timeposted onPosted Yesterdayjob requisition idR26_0000001992

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

IMPAXX is seeking an Operations Support Coordinator to join our Client Service team. This role is central to the day-to-day execution of operations, supporting high-volume case management workflows and ensuring accuracy, timeliness, and consistency across client files.

The Operations Support Coordinator plays a key role in managing processes tied to Medicare Set-Aside workflows, coordinating documentation, and supporting communication between internal teams, government contractors, and customers. This position is well-suited for someone who is highly detail-oriented, thrives in a structured environment, and is comfortable managing large volumes of data while meeting firm deadlines.

Success in this role comes from a strong commitment to accuracy, organization, and responsiveness. The position requires a disciplined approach to task management, the ability to navigate detailed processes, and a professional communication style when engaging with both internal and external stakeholders.

This is a remote position that operates on a Pacific Standard Time (PST) schedule — candidates in any time zone are welcome, but must be available through at least 4:00 PM PST each day.

Key areas of responsibility include:

  • Accurately entering and maintaining high volumes of data within the case management system
  • Reviewing incoming referrals and ensuring all documentation is properly uploaded and aligned with client requirements
  • Processing incoming and outgoing mail and coordinating file-related documentation
  • Initiating and managing conditional payment investigations and submitting authorizations to Medicare
  • Following up on case status through contractor portals and direct outreach as needed
  • Requesting and tracking final demand and closure letters
  • Managing open files and supporting workflows tied to the Medicare Set-Aside process
  • Communicating with government contractors, teammates, and customers through both written and verbal channels
  • Preparing and distributing standardized correspondence and documentation
  • Monitoring deadlines and ensuring files are processed in accordance with service requirements
  • Escalating customer concerns and collaborating across teams to drive resolution
     

Qualifications and profile:

  • High school diploma or equivalent required; additional education preferred
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PDF tools
  • Ability to manage high-volume workloads while maintaining strong attention to detail and accuracy
  • Strong written and verbal communication skills with a professional, customer-focused approach
  • Comfortable working within structured processes and meeting defined deadlines
  • Ability to collaborate effectively across teams and adapt to shifting priorities
  • Experience in workers’ compensation or Medicare-related processes is beneficial but not required

Pay Range18 – 20 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.