Grants and Contracts Manager (Remote)

by twochickswithasidehustle | Jul 16, 2026 | Uncategorized

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Join a collaborative research administration team where you will independently manage complex grants and contracts portfolio and play a key role in supporting the successful execution of high‑impact research!

Be You.

This position will be located within the School of Medicine Shared Research Administration Resource (RASR) Group and will play an active role in working with specifically identified departments to manage their portfolio of grants and contracts.

Coordinate and/or perform pre-award and/or post-award activities for a unit (school, department, division, institute, or center) that has a large, complex, and/or diverse portfolio of grants and contracts.

Pre- award activities include broad duties in preparation and submission of grant and contract proposals. Ensures all applications meet agency and university guidelines and published time tables and deadlines. Ensures proposals are entered and routed in a timely manner for further review.

Post-award activities include detailed reconciliation of assigned project budget, including determination of allocability and allowability of charges; preparing and analyzing budget reports, and developing budget projections; adjusting and correcting assigned project budgets to meet project goals and federal requirements, providing assistance and oversight to effort management of specified project portfolio.

This position is responsible for a specified highly complex grants and contracts portfolio using discretion and independent judgment to make decisions that impact the compliance and successful completion of grant and contract objectives. This position is expected to manage a mid- sized unit (school, department, division, institute, or center) with a well-defined grant and contract portfolio.

This position functions as a manager and/or facilitator of large projects, such as grants and contracts that span across multiple disciplines and faculty.

Work Arrangement – This position has the option to be 100% remote. Candidates must reside in one of the approved states for remote work, which can be viewed here: https://remotework.duke.edu/policy/outside-nc/

DEPARTMENTAL PREFEERENCES

Experience in an academic institution; Pre-award and post-award management of federal grants.

Certified Research Administrator preferred.

MINIMUM QUALIFICATIONS

Education/Training – Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor’s degree program. Research or grants education and/or certification is preferred.

• Successful completion of the Research Administration Academy (RAA) and Advanced Grants Management is required. Employees hired into this classification without the expected credentials will work closely with their manager to schedule and successfully complete all training (12 months to complete RAA and an additional 6 months to complete AGM). Successful completion of all expected training will be an annual performance goal until complete.
• Upon completion of expected training, the employee must maintain Research Administration Academy (RAA) certification and Advanced Grants Management (AGM) certification by completing continuing education requirements.
• Successful completion of Financial Services Introduction to R3, Introduction to Duke GL, Introduction to Accounting, Sponsored Research Reporting, Research Administration at Duke (on-line), Basic Compliance (on-line) within first six months of hire is required.

Experience – Work generally requires three (3) years of relevant grants and contracts experience.

Be Bold.

Skills    

• Ability and desire to complete Advanced Grants Management training (in most circumstances an employee will be expected to hold a RAA certification before moving into this classification).
• Demonstrated skills in analyzing data and formulating conclusions.
• Ability to learn changing technologies related to grants and contracts management.
• Full command of grants and contracts systems; requires solid working knowledge of MS Office Suite (Word, Access, Excel, Power Point).
• Ability to communicate both verbally and in writing with all levels of the organization.
• Ability to manage and prioritize multiple projects/tasks simultaneously.
• Ability to create verbal and written reports.
• Understand and apply knowledge of national compliance issues to circumstances at Duke University.
• Understanding of asset management for funded projects as applied to Duke University policies and practices. Able to direct others n asset management and to review, troubleshoot and approve asset management.

Work Performed

Pre-award (30%)

• Coordinate work for the group ensuring proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties.
• Manage large projects that span across multiple disciplines and faculty.
• Serves as the point person for team members on grants and contracts issues as well as questions related to university guidelines.
• Provide guidance to the PI on the requirements of the IRB, IACUC, COI, IBC, and research related regulations including proposal submission and award set-up. Consult with department compliance liaison as necessary.
• Review proposal submissions for compliance with export controls.
• Manage the subcontract process with ORA/ORS and collaborating organizations.
• Develop budgets and budget justifications which include proofing the budget for inconsistencies, ensuring accuracy and consistency between budgets and budget justification which includes sub-recipient information secured from sub-agreements.
• Advise the PI on administrative requirements in preparing proposal submissions.
• Prepare, coordinate and review certain proposal elements (biosketches and facilities & resources) for consistency, accuracy, and completeness.
• Monitor compliance with agency and University regulations regarding submission; verify all financial information to include application of the appropriate overhead rate for the project.
• Review sponsored projects through SPS to ORA/ORS to ensure compliance with University procedures and institutional signatures.
• Ensure understanding of the current fiscal performance of studies and identify areas of concern that need resolution. Advise PI on budget adjustments and revisions necessary to meet the sponsor requirements.
• Monitor proposal status and advise PI on requirements and deadlines associated with research protection protocols.

Post-award (40%)

• Develop project management plan for review by the PI or senior level grants administrator.
• Make cost-sharing adjustments to reflect appropriate labor distribution or related cost-sharing obligations.
• Manage budget, reporting and compliance timelines through the lifecycle of the grant or contract; communicate new WBSEs to appropriate department personnel.
• Establish sub-recipient requirements and provide on-going sub- recipient monitoring. Coordinate issuance of sub-agreements with ORA/ORS.
• Review and evaluate the Site Based Research charge assignment grids based on the schedule of events and protocol for the study.
• Establish and implement project management plans for complex projects.
• Reconcile monthly budget reports, implement adjustments and inform PI and/or supervisor of corrections/adjustments that have been made.
• Prepare budget projects and analysis to assist PI in financial grant management
• Identify the need for cost transfers from budget reconciliation; submit/approve the cost transfers.
• As requirements change, prepare and submit requests for re- budgeting/modifying the funded project budget. Reconcile and close all sub-recipient budgets and obtain all sponsor-required reports.
• Monitor compliance with agency and University regulations regarding reporting.
• Maintain financial records per the institutional documents’ retention guidelines.
• Ensure process (SOP) is in place within the unit for proper handling of sponsor checks for deposit and recording in the appropriate fund codes. This must be handled in accordance with the institutions check handling process.
• Monitor and determine appropriate charging of patient care expenses to the study fund codes.
• Interpret departmental policies and procedures, making decisions on specific operating problems and issuing instructions on behalf of unit.
• Manage overdrafts in line with unit procedures and institution guidance.
• Ensure proper recording of revenue associated with all studies; apply revenue management standards.
• Closeout all funded projects consistent with university process and timelines.
• Perform overall grants monitoring using tools available to monitor compliance with Duke policies.

Management (30%)

• Submits reports to the Divisional Administrator/Business Manager when requested
• Recommend various personnel actions including, but not limited to, hiring, training performance appraisal, promotions, transfers and vacation schedules.
• Supervisory Responsibilities: Supervise other grants and contracts positions and support personnel.
• Understand and apply basic concepts of Export controls as these relate to proposal submission and award management
• Understand and be able to apply federal rules to contract negotiations and management
• Understand and be able to apply budget management to contracts
• Understand and be able to assist others in understanding contract terminology
• Understand and be able to comply with Duke University requirements for managing Federal contracts
• Understand and be able to assist others in understanding the basic Federal and Duke University rules, regulations and requirements of IRB, IACUC, COI, IBC and Misconduct Science.
• Able to clearly communicate when interacting with faculty to inform of obligations in meeting these requirements and when faculty is not complying with policies.
• Able to escalate issues to higher levels when unable to get cooperation from others
• Able to establish and maintain systems to ensure timely compliance with RCR requirements
• Understand and be able to operationalize the development and maintenance of internal controls within a Duke University unit.
• Able to understand and apply basic internal control concepts to daily management of Federal awards.
• Understand and be able to translate concepts to actual practice at Duke University.
• Understand and apply the basic concepts of clinical research in the Duke University compliance environment
• Understand and be able to apply federal and university rules to management of effort allocation for individuals compensated whole or in part from federal awards.
• Understand and be able to manage complex effort scenarios resulting from multiple appointment types (VA, University).
• Understand the management requirements of broadly represented aspects of Federal financial research compliance and to develop strategies for meeting compliance expectations within a dedicated unit and/or assigned portfolio.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Choose Duke.

Apply today to take ownership of a complex grants and contracts portfolio and make a meaningful impact on the success of high‑impact research initiatives!

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $67,732.00 to USD $116,282.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate’s work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members.

Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it isessential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [email protected]; phone: 919-668-1267).

Claims Specialist, Workers Compensation – Remote

by twochickswithasidehustle | Jul 16, 2026 | Uncategorized

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and   problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of “A+” (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Job Description

Examines claims data and conducts investigations into routine and moderately complex claims to determine coverage, compensability, subrogation and benefits under moderate supervisory direction. Adjusts and manages claims within the limit of assigned authority.

What you will do for C&F:

• Must be well versed in California Compensation statute claims.
• Receives lost time and complex medical only assignments. Verifies and determines applicability of coverage. Initiates 24-hour contact with employer, employee and 48-hour contact with attending physician.
• Handles catastrophic claims with supervisory oversight.
• Conducts telephone investigations as required by company claims handling manual and procedures.
• Evaluates and adjusts claims within the limits of authority.
• Consults with Claim Manager on those claims where assistance and consultation is needed.
• Makes assignments to nurse case management when indicated, monitoring their billing and performance.
• Sets reserves for anticipated exposure up to authority limits.
• Completes mandatory Reserve Worksheets. Establishes reserves requiring complex analysis with lifetime pharmacy and cost inflation.
• Coordinates return to work (RTW) and sets target dates.
• Maintain diaries on maximum three (3) month intervals.
• Documents files in the claims system.
• Reviews medical bills for causal relationship, medical bill charges for appropriateness and approves payments.
• Adheres to special account handling (SHI) instructions.
• Attends account meetings by telephone and in-person.
• Manages litigation on the files.

What you bring to C&F:

• College degree, B.A. or equivalent experience.
• 3+ years experience handling workers compensation claims.
• Strong organizational skills.
• Good time management skills.
• Foreign language communications a plus.
• Excellent verbal and written communication skills are essential.
• Strong aptitude and knowledge of Microsoft Office programs and the ability to quickly learn new programs.
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

 For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $55,800.00 to a maximum of $104,900.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

Inpatient Lead Coder – Remote

by twochickswithasidehustle | Jul 16, 2026 | Uncategorized

POSITION SUMMARY:

Assigns appropriate codes to reflect all diagnoses and procedures extrapolated from physician and appropriate nursing documentation during a patient encounter according to the most current coding methodologies, including ICD-10-CM/PCS, resulting in appropriate reimbursement.  Abstracts required data to input into the Medical Center’s computerized data base.  Converts all patient visits and encounters into appropriate DRG (Diagnosis Related Group) assignments in order to correctly submit the optimal reimbursement for each patient encounter coded.  Assists the IP Coding Manager in administrative duties such as assignment of coding work, analysis of the unbilled report, and other duties as assigned.

Position: Inpatient Lead Coder – Remote

Department: Clinical Documentation

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Abiding by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adhering to official coding guidelines and departmental procedures, the Team Leader, IP Coder:

• Assists IP Coding Manager with assignment of work to Coders, analysis of the daily unbilled report, and follow-up on unanswered physician queries and missing documentation.
• Assists PFS in researching unbilled accounts and updating incorrect discharge dispositions.
• Assists Coding Manager in orienting, training, and mentoring staff, provides ongoing education as needed.
• Assists IP Coding Manager as a resource and subject matter expert to outside departments.
• Assists IP Coding Manager trouble shooting system issues with 3M encoder and EPIC.
• Assists IP Coding Manager with special projects as needed.
• Reviews patient medical records and abstracts medical data that identifies all diagnoses and procedures.
• Codes diagnoses, procedures, and appropriate modifiers from the medical record documentation using ICD-10-CM/PCS classification systems.
• Refers to a computerized encoding system, written coding aids and other reference materials to ensure accurate coding for billing.
• Sequences diagnoses, procedures and complications by following ICD-10-CM/PCS and the Uniform Hospital Discharge Data Set (UHDDS); adheres to the Official Guidelines for Coding and Reporting, Coding Clinic guidelines and other regulatory guidelines as appropriate.
• Consults with the CDCI team to request appropriate physician or appropriate medical staff to clarify medical record information.
• Assigns grouper codes to each record according to patient type and financial class.
• Enters coded/abstracted information in grouper, analyzes groupings, and assigns the appropriate grouper for appropriate and accurate reimbursement.
• Data enters abstracted information into the Medical Center’s computerized database.
• Maintains coding accuracy rate of 95% or better.
• Maintains productivity standards set forth in Departmental Policies and procedures.
• Coordinates with HIM to track missing provider documentation so that all records can be coded and billed in a timely fashion.
• Maintains professional skills and knowledge of coding through attendance at in-service programs, conferences, workshops and other educational programs and review of current literature.
• Assist in orienting new personnel to department coding procedures.
• Serves as resource for the Revenue Cycle Analysts in working claims in scrubber to clear for billing.
• Utilizes hospital’s behavioral standards as the basis for decision making and to facilitate the hospital’s goals and mission.
• Follows established Hospital infection control and safety procedures.
• Performs other duties as needed.

 (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Level of knowledge equivalent to that ordinarily acquired through completion of an Associate’s Degree in Health Information, Medical Records or similar program.
• An equivalent combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the stated education and experience requirements.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Requires inpatient CCS, RHIT or RHIA credentials from AHIMA
• CCS coding credential requires inpatient coding experience before taking exam
• RHIT and RHIA must have associate’s and bachelor’s degree respectively before taking exam

EXPERIENCE:

• Minimum of five years inpatient coding experience in a Level 1 Trauma, Teaching Facility

KNOWLEDGE AND SKILLS:

• Work requires in-depth knowledge of medical terminology, ICD-10-CM/PCS and CPT-4 Coding conventions and knowledge of the various DRG systems (CMS DRGs, AP-DRG, and APR-DRGs).  Work also requires basic concepts of human anatomy, physiology and pathology.
• Experience with ICD-10-CM/PCS for diagnoses and procedures
• Strong knowledge of health records, computer systems, Microsoft applications, data integrity, and processing techniques required.
• Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines.
• Ability to work with accuracy and attention to detail
• Ability to solve problems appropriately using job knowledge and current policies/procedures.
• Ability to work cooperatively with members of the healthcare delivery team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule and to respond quickly to urgent requests.
• Must be able to maintain strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations.
• Solid (or could use excellent again) communication skills, both oral and written.

Compensation Range:$62,500.00- $91,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. 

National Account Project Manager

by twochickswithasidehustle | Jul 16, 2026 | Uncategorized

Work From:

Dallas, TX

Job Type

Remote

Build the Future with Us — EquipmentShare is Hiring a National Account Project Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a National Account Project Manager at our rental facility in Dallas, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The core purpose of this position is to serve as a strategic support partner to our top National Account Managers, relieving them of administrative burdens so they can maximize focus on account growth. Responsibilities involve cross-functional collaboration with National Account Coordinators, branch personnel, Territory Account Managers, and billing teams to achieve objectives and resolve complex operational challenges.

Salary range: $65,000 to 80,000+/yr. Factors including past experience and location may affect final compensation rate. This role may qualify for an annual performance bonus. A cell phone, laptop, and work from home office set up will be provided.

Schedule: Remote position requiring 40 hours in a standard work week.

Primary Responsibilities

• Manage and execute daily administrative tasks for National Accounts.
• Provide comprehensive support to National Account Managers across project planning, customer agreement preparation, and execution of both.
• Coordinate and mobilize internal resources to ensure deadlines are met.
• Ensure clear, consistent, and timely communication with the National Account Manager.
• Track, troubleshoot, and report all rental activity metrics, including quoting, ordering, billing, and sourcing.
• Identify and document operational issues and inefficiencies, escalating them to the appropriate stakeholders.
• Collaborate with internal departments to fulfill customer requests and rapidly resolve issues, supporting the National Account Manager in solution delivery.
• Perform logistics management, including scheduling events and meetings, planning travel, and reconciling expenses.
• Occasional travel is required for customer events, trade shows, and conferences nationwide.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
  
• Full medical, dental, and vision coverage for full-time employees
  
• Generous PTO + paid holidays
  
• 401(k) + company match
  
• Tool and boot reimbursements (role dependent)
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
• Company events, food truck nights, and monthly team dinners
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
• Embrace change and continuous improvement
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong organizational and time-management skills in fast-paced environments
• Ability to communicate effectively with crews, leadership, and vendors
• Basic understanding of construction drawings and concrete work processes
• Willingness to learn and grow within the construction materials and equipment industry
• Self-motivated and dependable with a strong work ethic

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Invoice to Cash (I2C) Global Process Leader – US Remote

by twochickswithasidehustle | Jul 16, 2026 | Uncategorized

remote typeWork from HomelocationsUnited States – RemoteBritish Columbia, Canada – RemoteManitoba, Canada – RemoteSaskatchewan, Canada – RemoteMount Pearl – CanadaView Fewer LocationslocationsQuebec, Canada – RemoteNova Scotia, Canada – RemoteOntario, Canada – Remotetime typeFull timeposted onPosted 30+ Days Agojob requisition idR133990

JOB OVERVIEW:

This role owns end-to-end process performance and strategy for the Invoice-to-Cash (I2C) tower, from global process design and standardization through to BPO vendor governance and business stakeholder accountability. The I2C GPL is the single point of accountability for service outcomes, process excellence, and continuous value creation across all geographies; specifically covering billing and invoice distribution, collections, cash application, risk management, and credit management activities.

Reports to the VP, Global Business Services and owns the end-to-end operational performance for the I2C tower within GBS.

KEY RESPONSIBILITIES: 

• Serve as the primary business-facing partner for assigned functional leaders (CFO, CAO, BU Presidents and finance leaders), owning a formal service cadence that translates business priorities into I2C delivery commitments
• Own escalation accountability for I2C service gaps; ensuring billing disputes, collections issues, and cash application exceptions are surfaced, owned, and resolved without the business having to chase
• Govern the BPO vendor relationship for the I2C tower, including SLA enforcement, performance reviews, and commercial discipline across billing, collections, and cash application
• Lead daily and weekly operating cadence to manage billing runs, collections activity, cash application, and backlog
• Own SLA and KPI performance across I2C including billing delivery, days sales outstanding (DSO), collection effectiveness index (CEI), and cash application rates
• Forecast demand trends and align vendor staffing and capacity plans accordingly
• Ensure execution and documentation of process controls and audit requirements across I2C activities
• Maintain exception management framework aligned to policy and governance standards
• Build and prioritize continuous improvement pipeline including automation and simplification within the I2C tower
• Partner with Process Excellence and Digital teams to deliver measurable productivity gains across billing, collections, and cash applications

SPECIFIC KNOWLEDGE & SKILLS: 

• Acts as the voice of the business inside GBS; owning the I2C service relationship with BU leaders and ensuring delivery is always aligned to business outcomes, not just operational metrics
• Proven track record of earning the trust of business unit CFOs and functional leaders by consistently prioritizing their operational needs within the I2C delivery model
• Familiarity with the upstream order management and customer service processes that feed I2C; with the ability to partner across tower boundaries to resolve systemic handoff issues
• Strong operational leadership with deep understanding of I2C processes; including billing and invoicing, credit management, collections, risk management, and cash application
• Expertise in I2C KPI management (DSO, CEI, billing delivery accuracy, cash application rates), root cause analysis, and structured escalation frameworks
• Experience managing outsourced or hybrid retained-vendor delivery models within an I2C or receivables context
• Capacity planning and workforce optimization capability across geographies
• Experience managing outsourced service providers in SLA-based environments
• Demonstrated experience leading or partnering on automation, AI-enabled workflow, or intelligent process redesign initiatives within a GBS or shared services environment
• Demonstrated track record of driving year-on-year productivity improvement
• High attention to detail with strong financial and commercial acumen
• Cross-functional coordination across functional groups and customer teams
• Exceptional analytical, organizational, and resource-planning abilities
• Demonstrated initiative, autonomy, and creativity in problem-solving
• Proven ability to manage multiple tasks and prioritize and execute effectively
• Excellent oral and written communication skills for effective collaboration
• Strong interpersonal skills, fostering collaborative teamwork across disciplines
• Strong planning discipline with excellent conceptual and organizational skills

GENERAL SKILLS & COMPETENCIES: 

• Outstanding management and leadership skills and ability to attract, retain, motivate, develop, mentor and coach team members for high performance; good conceptual skills
• Outstanding verbal and written communication skills and ability to resolve disputes effectively and efficiently
• Outstanding presentation and public speaking skills
• Mastery independent decision making, analysis and problem-solving skills
• Understand, interpret and act on financial information and external trends that contribute to business profitability
• Plan, manage and create strategy around complex projects; understand available resources, develop timeline, budget and assign areas of responsibility
• Lead teams to achieve company goals and solve complex business issues in creative and effective ways
• Mastery planning and organizational skills and techniques
• Communicate effectively with senior management and key stakeholders
• Excellent negotiating skills and ability to effectively manage strategic alliances, joint ventures and outsourced relationships
• Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics
• Broad professional and managerial skills with a full understanding of industry practices and company policies and procedures
• Lead and develop virtual teams
• Mastery in multiple technical and business skills
• Excellent strategic planning skills

MINIMUM WORK EXPERIENCE:

Typically, 12 or more years of professional experience of increasing responsibility and complexity in Finance operations, order-to-cash, or shared services leadership roles; 7 or more years of management experience.

PREFERRED EDUCATION: 

Typically, a Bachelor’s Degree or global equivalent in Finance, Accounting, or a related discipline. Master’s degree or global equivalent is preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 20%. Office environment. No special physical demands required.

The posted range for this position is $184,000 – $263,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.​

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• This position is eligible for a bonus not reflected in the posted range.​
• Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.​

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein’s name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein’s official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein’s on-line “career opportunities” portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.