Operations Support Associate (PST Hours, Remote Data Entry)

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care – clinical, behavioral, and social – by partnering with organizations deeply connected to the communities we serve. 

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care – we’re building the future of more equitable, community-driven healthcare. 

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News


About the Opportunity

The Operations Support Associate plays a key behind-the-scenes role in ensuring the Care Operations team is set up for success. This position supports the full patient life cycle, from enrollments and authorizations to reauthorizations and disenrollments, by executing accurate data entry, monitoring patient program statuses, and maintaining clear communication across internal teams.

This is a full-time, remote position within the United States. Training will take place during Pacific Time (PST) hours, after which regular working hours are 9:00 a.m.–5:30 p.m. in your local time zone.

What You’ll Do

  • Own key operational support initiatives that directly impact patient care delivery and health plan compliance
  • Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy
  • Process and monitor care management program authorizations, reauthorizations, and disenrollments to ensure patients maintain continuous access to care
  • Proactively track approvals and status updates (via fax, email, or SFTP) and communicate timely updates to the care team
  • Maintain daily management of fax and voicemail queues to ensure all items are processed and cleared
  • Support process improvement projects related to enrollment, documentation, and compliance auditing
  • Collaborate cross-functionally with Care Operations and Compliance teams to ensure data integrity and timely submission of authorizations
  • Contribute to ad hoc projects that enhance workflow efficiency and ensure accurate reimbursement for services rendere

What You’ll Need 

  • 1+ years of healthcare operations or administrative experience in a fast-paced environment
  • Proficiency in Google Sheets or Microsoft Excel is required
  • Strong data entry accuracy and time management skills, with a commitment to maintaining 100% accuracy in all submissions
  • Excellent attention to detail and ability to manage multiple high-volume workflows simultaneously
  • Comfort navigating technology platforms such as Google Suite, Slack, and data management tools (e.g., Looker or comparable systems)
  • Ability to adapt quickly as priorities shift across different projects and health plans
  • Excellent written and verbal communication skills and a collaborative working style
  • Reliable, HIPAA-compliant workspace with a stable internet connection
  • Dedication to supporting underserved populations and improving access to high-quality car

Because We Value You

  • Competitive compensation: $22-$23
  • Comprehensive health, vision & dental insurance
  • Flexible vacation policy – take the time you need to recharge
  • 401k
  • Work entirely from the comfort of your own home
  • Monthly $100 work from home expense stipend 
  • We provide the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. 

Pair Team participates in E-Verify to verify employment eligibility for new hires. 

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to [email protected].

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Facilities Coordinator I, After Hours

Description

About Leo

Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Access Solutions, First Choice Facilities, Caliber, CLM, Impact, and others – all Powered by Leo.

By operating as one team, we invest in our people, systems, and shared ways of working, while continuing to support the local teams and relationships that define our businesses. The result is consistent, reliable service and more opportunity for our people to grow and make an impact.

Summary

This position offers independent contributions to responding to multiple client inquiries, (2) work order updates, and (3) extensive follow-ups. The position performs as a dispatcher for clients, vendors, and the labor workforce, to ensure repair and maintenance are completed promptly. As well as conducting redirects and follow-ups during scheduled hours. This position requires organizational skills, attention to detail, and a cooperative approach with in/external personnel.

Job Responsibilities

  • This position works after normal business hours, weekends, and holidays
  • Respond to client and vendor inquiries regarding work orders and service status.
  • Dispatch repair and maintenance work orders to appropriate vendors during shifts.
  • Perform follow-up calls and communication to ensure vendor response and job progression.
  • Source and coordinate vendor services using internal platforms or external tools.
  • Maintain real-time updates in internal systems and client portals for accurate job tracking.
  • Assist in obtaining quotes and securing internal approvals for work orders.
  • Support documentation uploads (photos, invoices, notes) and update portals as required.
  • Review compliance documentation and ensure vendor profiles meet company standards.
  • Collaborate with team members, leaders, and other departments to escalate issues, as needed.
  • Other duties as required or assigned.

Requirements

 Proficiencies.

  • Strong organizational skills
  • Attention to detail
  • Adaptable and able to work in a fast-paced environment.
  • Possess excellent time management skills.
  • Ability to multitask
  • Problem resolution skills
  • Display professional written and verbal communication skills
  • Self-motivating

Requirements

Education/Experience.

  • 1 to 3 years of experience in coordinator or customer service type roles in high volume environment
  • Facilities services or trades experience is a big plus
  • CRM and WOM platform experience
  • Degree or equivalent work experience

Salary Description

$50,000-$55,000 plus bonus

Premium Audit Coordinator (Part-Time, Remote)

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store
Davies Risk Services is looking for an experienced Premium Audit Coordinator who will work directly with the branch team to provide assistant functions to our field representatives. Reporting to the Branch Manager, you will perform a variety of tasks related to the preparation of reports and appointments. You will also spend time completing inbound calls with insureds and audit representatives to encourage the appropriate preparation for upcoming premium audits. 

Key Responsibilities

  • Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work
  • High call volume averaging 8-12 calls per hour during business hours
  • Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments
  • Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person
  • Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed
  • Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor 
  • Maintains and updates contact notes on each assigned job in AuSum 
  • Makes calls to check on status of information including insurance agent calls 
  • Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry 
  • Attaches information and adds progress notes as it becomes available in AuSum
  • Assigns audits to Phone Auditors once information is received
  • Other duties as assigned

This is a part-time (29 hours per week), remote role. 

Skills, knowledge & expertise

  • Professional phone, chat, and email communication
  • High School Diploma or GED
  • Excellent computer skills including experience in the Microsoft Office Suite
  • Commitment to providing exceptional customer service
  • Communication: Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informed
  • Attention to Detail: Listen to information from policyholders and clients alike 
  • Efficiency: Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things
  • Multitasking: Handles distractions well, adaptable to new responsibilities; ability to quickly switch between tasks and adapt to changes easily
  • Proactive, independent, and takes initiative with consistent follow through
  • Superb communication skills, verbal and written, conducted in a timely manner
  • Superior time management skills with capability of working with and meeting deadlines
  • Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
  • Excellent team player with interpersonal skills
  • High level attention to detail and problem-solving skills
  • Capable of working collaboratively and independently with minimal supervision
  • Exhibit discretion with sensitive and confidential information
  • Display a comfort level working with key people at all levels within an organization

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Background Check & Fair Chance Compliance 

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [email protected]

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

HR Generalist (Part-Time)

HR Generalist (Part-Time)

Department: People Operations

Reports To: People Operations Manager

Location: Remote (US) — San Diego County strongly preferred for in-office days at our Carlsbad HQ

Engagement: Part-Time, 20 to 30 hours per week

Compensation: $25 to $38 per hour, non-exempt, depending on experience and location

WHO WE ARE

Welby Health is a tech-enabled chronic care management company headquartered in Carlsbad, CA. We deliver fully managed CCM, RPM, PCM, BHI, RTM, and APCM programs to medical practices, FQHCs, and health systems nationwide, powered by our proprietary platform technology, Marcus.

We are a partner, not a vendor. Our clinical teams care for thousands of patients between office visits, and the people behind those teams are the whole business. This role keeps the people side of the company running clean.

SUMMARY OF ROLE

The HR Generalist plays a key role in managing the day-to-day operations of the People team, delivering consistent, reliable execution of core HR processes while partnering closely with the People Operations Manager, who provides overall direction, priorities, and policy guidance. You will help employees have a seamless experience by supporting onboarding, maintaining accurate records, coordinating payroll inputs, responding to employee questions, and ensuring important follow-ups are completed on time. This role is ideal for someone who is organized, proactive, and comfortable taking ownership.

RESPONSIBILITIES

Onboarding and Offboarding

– Run the full new hire process: offer letter logistics, background checks, I-9 and E-Verify, first-day setup, and onboarding checklists for both clinical and corporate hires.

– Coordinate offboarding: final pay timing per state requirements, equipment return, system access removal, and exit logistics.

– Keep onboarding materials and checklists up to date as the company evolves.

HRIS, Records, and Compliance

– Maintain accurate employee records in the HRIS and with our PEO, including new hires, changes, and terminations.

– Track licenses and certifications for clinical staff, required training, handbook acknowledgments, and posting requirements.

– Support compliance basics for a multi-state healthcare employer, escalating anything unusual to the People Operations Manager.

Payroll and Benefits Support

– Assist with preparing and reviewing payroll inputs each cycle, working directly with our PEO, and catching errors before they hit paychecks.

– Serve as the first point of contact for employee benefits questions, routing to the PEO or People Operations Manager where appropriate.

– Support open enrollment, benefits changes, and leave-related paperwork.

Recruiting Coordination

– Work with the People Operations Manager to confirm job descriptions, post open roles, manage the applicant pipeline, and keep postings current.

– Schedule interviews and keep candidates moving.

– Handle offer logistics and hand off cleanly to onboarding.

Employee Support and Culture

– Serve as the first point of contact for day-to-day employee questions and requests.

– Support company events, recognition, all-hands logistics, and Care Plan culture programs.

– Help the People Operations Manager with projects as they come up.

QUALIFICATIONS

Required

– 2+ years of HR experience in a generalist, coordinator, or people operations role.

– Working knowledge of California employment basics: wage and hour, paid sick leave, final pay rules, and required notices.

– Experience with an HRIS and comfort learning new systems quickly.

– High discretion with confidential information. This is non-negotiable.

– Organized and reliable.

Preferred

– Located in San Diego County and able to work from our Carlsbad office on scheduled in-office days.

– Experience working with a PEO.

– Experience in healthcare or another regulated, license-tracked industry.

– Multi-state HR experience.

– Recruiting coordination experience.

– Familiarity with Slack and Google Workspace as primary work tools.

HOW YOU WILL BE MEASURED

– Onboarding runs clean: every new hire is ready on day one, with zero missed compliance items.

– Payroll inputs are accurate and on time, every cycle.

– Employee records and license tracking stay current and audit-ready.

– Employee questions get answered within one business day.

– Interviews get scheduled fast and candidates do not stall in the pipeline.

WHAT THIS ROLE IS AND IS NOT

This role is the day-to-day engine of People Operations: a part-time role with real ownership of the basics, for someone who takes pride in accuracy and follow-through. It is not an HR leadership or policy-setting role (that sits with the People Operations Manager), and it is not a seat where someone hands you a task list every morning. You see what needs doing and you do it.

COMPENSATION

$25 to $38 per hour, non-exempt, at 20 to 30 hours per week with some flexibility on schedule. Rate depends on experience and location. Paid sick leave per applicable law. Additional benefits eligibility depends on hours worked and plan terms.

HOW WE HIRE

– Initial screening with the People Operations Manager.

– Working session on a real Welby people operations scenario.

– Final conversation with leadership.

PHYSICAL REQUIREMENTS

Ability to sit for extended periods, work at a computer, use a keyboard and other office equipment, view a computer screen, and communicate effectively through verbal and written communication. Occasional movement within an office environment and lifting or carrying light materials may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Welby Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Project Manager, University RelationsNational Veterinary Associates

Job Summary:

The Project Manager provides high-level administrative, operational, and project management support to the Vice President, University & Government Relations for a veterinary organization with more than 1,000 animal hospitals across the United States and Canada.

This role serves as a key partner in coordinating strategic initiatives, managing cross-functional projects, supporting grassroots advocacy campaigns, and executing programs designed to educate and engage hospital and support center teams. The position requires exceptional organizational skills, attention to detail, communication abilities, and the capacity to manage multiple priorities in a fast-paced, highly collaborative environment.

The Project Manager plays an important role in supporting governance activities, university engagement initiatives, advocacy operations, leadership communications, and stakeholder engagement efforts across the organization.

Must be a team player with an enthusiastic attitude and strong service orientation. Professional, self-motivated, and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment.


Key Responsibilities:

Project Management & Strategic Coordination

  • Support planning, execution, and tracking of strategic initiatives related to governance, advocacy, and university relations.
  • Coordinate cross-functional projects and ensure timelines, deliverables, and communications remain on track.
  • Develop project plans, timelines, status reports, and follow-up actions for key organizational initiatives.
  • Assist with budgeting, vendor coordination, and operational support for programs and events.

Grassroots Advocacy & Team Engagement

  • Assist in executing grassroots advocacy campaigns designed to mobilize hospital and support center teams around legislative and policy priorities.
  • Coordinate advocacy communications, action alerts, educational materials, and engagement initiatives.
  • Support the development and execution of strategies that educate team members on the importance of advocacy and public policy engagement.
  • Help organize advocacy events, legislator meetings, hospital tours, and stakeholder engagement opportunities.

University Relations Support

  • Coordinate university engagement activities, student outreach initiatives, and academic partnership programs.
  • Support collaboration with Talent Acquisition, Mentorship and House Officer Program teams on university-focused initiatives.
  • Assist with planning and logistics for veterinary school visits, conferences, externship programs, and educational presentations.

Communications & Presentation Development

  • Create and edit presentations, reports, communications, and educational materials for internal and external audiences.
  • Assist with development of executive communications and organizational messaging related to governance, advocacy, and university engagement.
  • Maintain organized documentation, databases, contact lists, and project tracking

systems.

Administrative Support

  • Prepare agendas, presentations, briefing materials, reports, and meeting summaries for executive leadership, governance team, and external stakeholders.
  • Coordinate logistics and materials for leadership meetings, conferences, university events, advocacy activities, and hospital visits.
  • Manage confidential and sensitive information with professionalism and discretion.

Key Deliverables/Outcomes:

  • Executive & Administrative Project Support
  • Project Management & Strategic Coordination
  • Grassroots Advocacy & Team Engagement
  • University Relations Support
  • Communications & Presentation Development

Qualifications and Requirements:

  • Bachelor’s degree preferred or equivalent combination of education and experience.
  • 3+ years of experience in government relations, advocacy, public affairs, political strategy, association management, or project management.
  • Experience working with PACs, legislative affairs, or political engagement initiatives preferred.
  • Strong organizational, project management, and multitasking skills.
  • Exceptional written and verbal communication abilities.
  • Advanced proficiency in Microsoft Office, including PowerPoint, Excel, Word, and Teams.
  • Ability to manage multiple projects and priorities with strong attention to detail.
  • Experience coordinating events, communications, and stakeholder engagement initiatives preferred.
  • Ability to work collaboratively across departments and with leaders at all levels of the organization.
  • Experience in veterinary medicine, higher education, or multi-site organizations preferred.
  • Ability to travel occasionally within the U.S. and Canada.

Compensation: FLSA Status: Salaried, ExemptBase Salary: $89,500-$122,500Annual Incentive Plan: 8%

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we’re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

– We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

– We may also contact you via text message from an identified NVA representative for recruiting-related communication

– All job opportunities and applications are hosted on our official careers site: careers.nva.com

– There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.