by twochickswithasidehustle | Aug 25, 2026 | Uncategorized
Remote
Operations /
Remote
Sana’s vision is to make healthcare easy.
All of us can agree healthcare is simply too hard in the US. And our members feel that pain day in and day out. We aim to create an experience that simply feels easy when you need to access our healthcare system. If you need something, you know where to go to get it with care that is a click (or as few clicks as possible!) away.
What’s beautiful about a vision oriented toward “easy” is how it imparts a singular feeling. We instinctively know as humans when something is easy versus hard, even if we can’t explain why. We fight as a company to make an easy pathway available to all our members at every stage of their healthcare journey. If you feel passionate about delivering better healthcare to small businesses through a seamless care experience and affordable benefits, join us!
We’re currently seeking a Claims and Appeals Processor who will be responsible for processing insurance claims in a timely and accurate manner. This includes gathering and verifying claim information, researching and resolving claim issues, and communicating with claimants to ensure their satisfaction.
We are building a distributed team and encourage all applicants to apply, regardless of location.
What you will do:
- Ensure the timely and accurate adjudication and payment of medical claims, following health plan policies and procedures, consulting with team members, care partners and advisors as necessary. Maintain accurate and up-to-date notes of all claims processed.
- Process appeals and disputes by gathering and verifying claim information, researching and resolving claim issues, and communicating outcomes to appropriate parties.
- Become an in-house expert on all claims-related matters and provide answers and support to Customer Success and Customer Support teams.
- Identify operational issues and escalate them to the appropriate internal team.
- Contribute to teamwide goals to improve claims processes and integrate additional functions into our daily operations.
- Work independently and as part of a team to meet deadlines and daily processing quotas. Your success will be measured on your ability to complete daily and weekly targets.
About you:
- Two-year degree and/or two years of claims adjudication and processing experience
- Unparalleled attention to detail. You love getting into the weeds to get things done.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Fast learner. Entrepreneurial. Self-directed.
- Ability to meet deadlines and work under pressure.
- Experience in claims processing, knowledge of insurance principles and procedures is a plus.
Benefits:
- Remote company with a fully distributed team – no return-to-office mandates
- Flexible vacation policy (and a culture of using it)
- Medical, dental, and vision insurance with 100% company-paid employee coverage
- 401(k) with company match, FSA, and HSA plans
- Paid parental leave
- Short and long-term disability, as well as life insurance
- Competitive stock options are offered to all employees
- Transparent compensation & formal career development programs
- Paid one-month sabbatical after 5 years
- Stipends for setting up your home office and an ongoing learning budget
- Direct positive impact on members’ lives – wait until you see the positive feedback members share every day
$43,000 – $59,000 a year
Our cash compensation amount for this role is targeted at $43,000-59,000 (this is an hourly role at $20.67-$28.36/hour) base + equity per year for all US-based remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
About Sana
Founded in 2017, Sana is a health plan solution built for small and midsize businesses — designed around our integrated primary care service, Sana Care. It’s the foundation of everything we build: ensuring members can easily access high-quality, affordable care while employers and brokers have the tools they need to manage company benefits with confidence.
We’ve been remote-first since day one, with a fully distributed team across the U.S. We value curiosity, ownership, and speed — and we build in the open, together. If you’re energized by solving complex, meaningful problems and want to help reshape how healthcare works from the inside out, we’d love to meet you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
by twochickswithasidehustle | Aug 13, 2026 | Uncategorized
About Arketa
Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses, whether online, in-person, or both.
With Arketa, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us. We’re building a category-defining company in a fast-moving space, and we’re looking for a leader who is excited to help shape what world-class partner support looks like in the wellness category.
About the role:
We’re hiring our first Payroll Specialist to help build and scale payroll onboarding and support at Arketa. This is a unique opportunity to join at the ground floor of a new product area and play a critical role in shaping the customer experience from day one. You’ll work across onboarding, implementation, and ongoing support, helping customers successfully adopt payroll while navigating the complexity that comes with a fast-moving, early-stage environment. This role is ideal for someone with strong payroll expertise who enjoys solving messy problems, building processes as they go, and creating a better experience for customers over time.
What You’ll Do:
Customer Onboarding
- Guide customers through the setup and onboarding of Arketa Payroll.
- Help customers collect and enter payroll, tax, banking, and employee information.
- Support customers migrating from another payroll provider.
- Ensure customers are prepared to successfully run their first payroll.
- Coordinate with our payroll partner and internal teams to resolve onboarding issues.
Customer Support
- Answer customer questions related to payroll, taxes, employee setup, deductions, direct deposit, and payroll processing.
- Troubleshoot product and payroll issues through email, chat, and video calls when needed.
- Own customer issues from initial contact through resolution.
- Escalate complex payroll or technical issues to the appropriate internal teams or Check.
- Clearly explain payroll concepts in language customers can understand.
Continuous Improvement
- Identify recurring customer pain points and recommend improvements.
- Help create Help Center articles, internal documentation, and support playbooks.
- Share customer feedback with Product and Engineering to improve the payroll experience.
- Continue building your payroll knowledge and stay current on product enhancements.
What success looks like:
Within your first year, you will:
- Successfully onboard customers to Arketa Payroll and help them complete their first payroll with confidence.
- Deliver a high-quality support experience with timely, accurate responses.
- Become a trusted payroll resource for both customers and internal teams.
- Identify opportunities to improve onboarding, support processes, and the overall customer experience.
- Contribute to building a scalable payroll support function as Arketa grows.
What we’re looking for:
- 2+ years of experience supporting payroll, HR, accounting, or SaaS customers.
- Experience working with payroll software such as Gusto, Paychex, ADP, Rippling, Homebase, QuickBooks Payroll, or similar platforms is preferred.
- Knowledge of payroll fundamentals, including employee setup, payroll schedules, taxes, deductions, and year-end forms.
- Strong customer service and communication skills.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple customer conversations and priorities simultaneously.
- Comfortable learning new technology and working across multiple systems.
- Curious, proactive, and eager to continuously learn.
Bonus:
- Experience onboarding customers to SaaS products.
- Experience supporting small businesses.
- Experience using Intercom, HubSpot, or similar customer support platforms.
You Should Apply If
- Being the first payroll specialist at a company excites you
- Exposure to a hybrid role that blends implementation, onboarding, and support rather than staying in a narrow lane is the variety you like
- Building processes and preventing issues and how payroll is delivered sound like mighty but thrilling tasks, or perhaps you’ve done it before
- You’re mission-driven and excited about wellness becoming more accessible
You May Not Want to Apply If
- You’re looking for a role with established playbooks and clearly defined processes (you’ll be building many of them here)
- You want a slower pace or a more established later-stage environment
- Ambiguity frustrates you
- You want to stay in purely implementation or purely support
What We Offer:
- Ownership and Opportunity for Advancement
- Competitive Salary and Stock Options
- Unlimited PTO: our policy is designed to give you the flexibility to rest, recharge, and take care of personal needs — while staying aligned with your team and responsibilities.
- Medical, dental and vision health insurance
- Fitness Class Reimbursement: we’re committed to supporting both employee wellness and our industry relationships. As an Arketa employee we see movement as opportunity.
- Parental Leave Policy
For this role, the estimated annual base salary is up to $58,000- $68,000, depending on experience and qualifications. In addition to base pay, we offer equity. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process.
by twochickswithasidehustle | Aug 13, 2026 | Uncategorized
locationsRemote-Floridatime typeFull timeposted onPosted 2 Days Agojob requisition idJR02268
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY:
- Responsible for attending to live chats initiated by the guest on the Norwegian Cruise Line website.
- Works to enhance guest experience, as well as create long-lasting customer relationships, by building rapport, recommending modifications to products and services which promotes customer retention, driving direct sales and ensuring an overall superior customer service experience with Norwegian..
POSITION RESPONSIBILITIES:
- Respond to inbound chats in a timely manner.
- Establish and maintain quality relationships with consumers by delivering exceptional service, establishing rapport, and identifying and meeting needs and expectations.
- Use sales skills to build customer base and have the autonomy to make decisions as they relate to daily priorities and assigned tasks.
- Identify and help solve customer issues quickly and effectively.
- Acquire in-depth industry and company knowledge to communicate cruise product features, benefits and pricing.
- Use knowledge to make recommendations about promotions, itineraries and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
- Assist in maintaining brand consistency and being an example of missions and value of Norwegian Cruise Line.
- Build strong relationships with customers, critical to achieving sales quotas and broadening customer base, all to ensure customer retention and development of business.
- Perform other job-related functions as assigned..
EDUCATION:
- High school diploma or equivalent
- bachelor’s degree in marketing, business administration or related field of study preferred
EXPERIENCE:
- 6 months of working experience with the Norwegian Cruise Line brand.
- One year of customer service experience..
KNOWLEDGE & SKILLS:
- Strong written skills that lend to clear and concise text-based communication
- Must maintain strong working knowledge of Norwegian cruise products, including the current fleet and ship itineraries
- Working knowledge of Salesforce and Sea Web
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
by twochickswithasidehustle | Aug 13, 2026 | Uncategorized
Description
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.
Position Purpose: Analyze integrated and extensive datasets to extract value, which directly impacts and influences business decisions. Work collaboratively with key business stakeholders to identify areas of value, develop solutions, and deliver insights to reduce overall cost of care for members and improve their clinical outcomes. This Data Analyst IV’s work focuses on analyzing and running complex reports, understanding financial drivers and cost trends, and applying insights to optimize medical spend while maintaining quality of care. Ideal candidates bring deep healthcare industry knowledge (claims vs. encounters, DRGs, Medicare/Medicaid/Marketplace), strong technical skills, and the ability to identify trends, root causes, and cost-saving opportunities across the organization.
- Interpret and analyze data from multiple sources including healthcare provider, member/patient, and third-party data
- Lead the planning and execution of large-scale projects and new reporting tools, translating business goals into actionable solutions
- Identify and resolve data, process, and technical issues and communicate root-cause with stakeholders as appropriate
- Partner cross-functionally at all levels of the organization and effectively, both verbally and visually, communicate findings and insights to non-technical business partners
- Independently engage with business leaders to understand market-specific levers and constraints
- Leverage enterprise reporting tools to rapidly deliver data-driven insights and recommendations
- Research key business problems and proactively identify opportunities for cost and utilization improvements through quantitative analysis
- Communicate and present data-driven insights and recommendations to both internal and external stakeholders, soliciting and incorporating feedback when required
- Mentor junior analysts on analytic best practices and business need fulfilment
- Delegate tasks to junior analysts, providing guidance and validation where required
- Performs other duties as assigned
- Complies with all policies and standards
Education/Experience: Bachelor’s degree in business, economics, statistics, mathematics, actuarial science, public health, health informatics, healthcare administration, finance or related field or equivalent experience. Master’s degree preferred. 5+ years of experience working with large databases, data verification, and data management or 3+ years IT experience. Healthcare analytics experience preferred. Experience with table creation and indexing, query optimization, and utilization of stored procedures. Working knowledge of SQL/querying languages. Experience with table creation and indexing, query optimization, and utilization of stored procedures. Preferred knowledge of programmatic coding languages such as Python and R. Knowledge of statistical, analytical, or data mining techniques including basic data modeling, trend analysis, and root-cause analysis preferred. Preferred knowledge of modern business intelligence and visualization tools. Experience in emerging trend analysis, financial modeling, claims pricing, contract/network analysis, and/or ROI evaluation preferred. Familiarity with claims payment, utilization management, provider/vendor contracts, risk adjustment for government sponsored healthcare desired.
By applying to this requisition, you acknowledge and understand that you may be considered for other job opportunities for which Centene believes you may be qualified.Pay Range: $87,700.00 – $157,800.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
by twochickswithasidehustle | Aug 13, 2026 | Uncategorized
locationsRemote – Othertime typeFull timeposted onPosted 2 Days Agojob requisition idR015618
Job Summary
The RCM Accounts Receivable Specialist is responsible for resolving outstanding insurance accounts receivable through proactive follow-up, denial management, appeals, and payer communication. This role focuses on maximizing reimbursement, identifying denial trends, and driving revenue cycle performance improvements for assigned client accounts.
Success in this role requires strong analytical skills, a deep understanding of healthcare reimbursement processes, and extensive daily use of Microsoft Excel and Outlook to manage account inventories, communicate with payers, track claim activity, and analyze denial trends.
Responsibilities
- Manage a portfolio of outstanding insurance accounts receivable, ensuring timely follow-up and resolution of unpaid or underpaid claims.
- Perform end-to-end denial management, including researching claim denials, identifying root causes, submitting appeals, and securing appropriate reimbursement.
- Analyze denial patterns and reimbursement trends to identify opportunities for process improvement and revenue recovery.
- Contact insurance carriers via phone, email, fax, payer portals, and written correspondence to resolve claim issues and payment delays.
- Investigate and resolve claim edits, rejections, authorization issues, coding discrepancies, and payer-specific reimbursement concerns.
- Follow up on aged accounts and claims with no response from insurance carriers while maintaining productivity and quality standards.
- Utilize Microsoft Excel to track accounts, analyze payer trends, manage work queues, create reports, and maintain denial inventories.
- Utilize Microsoft Outlook extensively for communication with payers, clients, and internal stakeholders regarding claim resolution activities.
- Review and apply current federal, state, Medicare, Medicaid, and payer-specific billing regulations.
- Handle Electronic Data Interchange (EDI) transactions, including reconciliation of carrier submissions, clearinghouse edits, and rejection reports.
- Leverage RPA tools and AI-assisted workflows to enhance efficiency, automate routine follow-up activities, and improve claim resolution outcomes.
- Maintain detailed documentation of account activity and claim resolution efforts.
Required Qualifications
- High school diploma or GED.
- Minimum of 1 year of healthcare accounts receivable, medical billing, or denial management experience.
- Demonstrated experience researching and resolving insurance claim denials and payer reimbursement issues.
- Advanced Microsoft Excel skills, including VLOOKUPs/XLOOKUPs, Pivot Tables, filters, formulas, and spreadsheet management.
- Strong proficiency in Microsoft Outlook, including managing high-volume email communications and claim follow-up correspondence.
- Understanding of insurance reimbursement processes, claim adjudication, Medicare, Medicaid, and commercial payer requirements.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent verbal and written communication skills.
- Demonstrated ability to manage productivity metrics and work independently in a fast-paced environment.
Preferred Qualifications
- Experience in behavioral health, post-acute care, home health, long-term care, or specialty healthcare billing.
- 2+ years of insurance AR follow-up and denial management experience.
- Collections experience within a healthcare revenue cycle environment.
- Experience preparing and submitting formal appeals to insurance carriers.
- Working knowledge of medical billing systems such as Medic, IDX, Avatar, Tier, Medical Manager, or similar platforms.
- Experience with automation tools, AI-enabled workflows, or revenue cycle technology solutions.
#LI-HR1
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Recent Comments