Quality Assurance, Chart Approval Representative (Remote)

Job Description Summary
Be part of something bigger!
Liberator Medical Supply™ (LMS) has been serving urology and ostomy customers for more than two decades. LMS is dedicated to providing high-quality, innovative medical supplies combined with exemplary customer service, discreet delivery of supplies and support with insurance paperwork and representation.
We have an immediate need for QA Chart Approval Representatives!

In this role you will review patient medical supply documentation currently or previously obtained by the Sales Support team to ensure that the documents meet the compliance standards of Liberator Medical Supply and of the industry.
Job Description
We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

In this role you will be responsible for:

Organize and prioritize all active and previously completed files from Sales Support for completion of current patient orders and AR Billing audit requests.

Process customer returns according to established department policies and procedures.

Completes special project chart approvals as assigned or directed by medical billing ops leadership

Reviews patient records to ensure that it meets the compliance standards for clinical documentation and that information received and documented is accurate for billing purposes

Audits chart notes and records against information obtained and documented in multiple internal software systems to ensure accuracy.

To be successful in this role, you require:

MUST HAVE working knowledge of medical terminology.

1+ years medical industry or call center/customer service experience

Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.

Education and experience required:

High School Diploma or general education degree (GED)

We offer a comprehensive benefits package to include:

Up to 12 company paid holidays

Medical, dental and vision insurance


Tuition Reimbursement

Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location
USA FL – Stuart Airport Road