Credit Balance Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

Job Description

The Credit Balance Specialist performs review of all credit balances within Revenue Cycle.  Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds.  They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.

Essential Functions:

• Credit Balance Analyst will review accounts with a credit balance.

• Generate overpayment letters to insurance carriers

• Review overpayment requests from insurance carriers

• Prepare Medicare Quarterly Balance Report

• Performs other duties as assigned

Education Requirements & Certifications:

• High School Diploma, GED, or Equivalent Experience

• Ensemble Associate required to obtain CRCR certification within 9 months of hire.

Required Experience:

• Some Post High Education (Trade School, College, etc.) preferred

• Healthcare Cash Posting, Registration, Medical Office, Insurance, or billing back-ground preferred

• Must pass typing test of thirty-five (35) words per minute (Error Adjusted)

• Must pass 10-key test of 10,000 KPM and >95% Accuracy

• Must demonstrate basic computer knowledge and skills

• Revenue Cycle Proficiency test – pass rate of 50% or above

• Pass basic standard math test as provided by the Education department

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.