Admissions Operations Coordinator- BILINGUAL

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role:

Reporting to the Director of Admissions, the Admissions Operations Coordinator will assist and oversee the operational duties and activities for the Admissions Team. The Admissions Operations Coordinator will ensure the Admissions Team has established and consistent tools and practices in place in order to achieve KPIs and future growth. Their role would also include standardization, optimization, and organization of the current and future Admissions Team tools. 


  • Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
  • Maintain all operational materials and ensures they are accessible, organized, and up-to-date
  • Collaborates with other departments to ensure seamless business execution, reinforce positive morale, and uphold company values. 
  • Works closely with the Admissions Director on departmental projects
  • Create resources and trainings to support the team
  • Oversee staffing needs and collaborate on recruitment

Job requirements:

  • Bilingual, fluent in English and Spanish
  • Minimum of two (2) years of admissions department and process knowledge, or overall project management experience
  • Must be comfortable taking 20 calls a day to medical offices, hospitals, and medical professionals
  • Excellent interpersonal communication and organizing skills to coordinate project activities
  • Ability to communicate with others effectively
  • Ability to conduct research for special projects, respond to timely inquiries, and present written/ oral communications.
  • College degree preferred
  • Eating Disorder treatment experience preferred
  • East Coast Hours 8:00 am – 5:00 pm

Bonus if you have the following:

  • Passion for mental health and eating disorder treatment and expanding access to treatment
  • Healthcare Background
  • Sales Background
  • Tech Savvy

$53,000 – $62,000 a year

The pay range for this position in the US is $53,000 – $62,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. We are open to compensation negotiations. This role can be located anywhere in Eastern Time USA.

Equip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.

Compensation and Benefits: 

Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection.  The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.

Short and long term incentives, including yearly bonus potential

Remote work from home

Flexible PTO & Leave programs

Health, dental, and vision insurance 

Wellness and reproductive care programs

401k retirement savings plan

Home office set-up stipend

Co-working monthly stipend