Contract Entry Lead

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Contract Entry Lead to join our team.

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states.  At Smile Doctors, we excel at providing exceptional patient care.

What We Offer

  • Competitive salary
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 3 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members

What You’ll Do

  • Ensures signed contracts and redacted autopay is scanned into the patient’s documents, along with signed consent for treatment and new and/ or updated patient forms are available in the patient’s chart in a timely manner
  • Audits patient documents and communicates with teams in the field regarding updates 
  • Confirms Responsible Party and/or Subscriber demographics are complete and appropriate treatment type is selected 
  • Ensures insurance tab is complete, with components necessary to file the insurance claim 
  • Confirms financial contract is entered on the correct Responsible Party ledger and that autopay is established accurately 
  • Confirms appropriate codes are posted to the ledger regarding appliances and/ or treatment add-ons 
  • Lists any exceptions on the contract audit review and maintains any identified as “kickbacks” with documented follow-up. 
  • Follows-up with Treatment Coordinator and Practice Directors regarding contract errors 
  • Balances contracts daily 

What You’ll Need

  • High School Degree required  
  • Minimum two (2) years of a related experience
  • Intermediate knowledge of computer programs such as Microsoft Office (specifically SharePoint, Excel Outlook, and Word

This is the perfect opportunity to grow with an expanding organization!