Administrative Data Entry Assignment Coordinator

by Kay Tay | Oct 27, 2023 | Uncategorized

Description

Administrative Data Entry Assignment Coordinator

Job Type

Full-time

Description

Full-time – Fully Remote – Must be able to work 8:00 a.m. to 5:00 p.m. Pacific Time

FRASCO Inc. is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a fast-paced environment, appreciate technology and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be a fast learner.

ABOUT US:

Frasco, Inc. provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation’s largest insurance carriers in the workers’ compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement and interviews, activities checks, background checks, and other investigative endeavors.

The Administrative Data Entry Assignment Coordinator is a fully remote position; however, the applicant must be able to work 8:00 a.m. – 5:00 p.m. in the Pacific Time Zone.

Administrative Data Entry Assignment Coordinator Responsibilities:

Duties/Responsibilities:

· Assesses referrals, inputs data, assigns appropriate service to management in an accurate, efficient and timely manner

· Works with other team members, managers and sales staff to accurately dissect referrals and understand client needs

· Ensures confidentiality and security of sensitive data and reports.

· Meets productivity and error rate criteria after successful probationary period

Requirements

Required Skills/Abilities:

• Attention to detail and strong organizational and time management skills 
• Excellent reading comprehension
• Critical thinking / problem solving
• Extract necessary information for case setup/database input from reading through various types of documents 
• Self-motivated, self-directed with the ability to work independently, but also as a team member contributing to department goals 
• PC literate, including Microsoft Office Suite 

Education and Experience:

• High school diploma or equivalent required
• Background in Insurance/Workers’ Compensation/Medical Billing is beneficial

Compensation and Benefits:

• Competitive hourly rate
• Medical benefits including Dental and Vision
• Life Insurance
• FSA (Flexible Spending Account)
• Paid time off
• Paid holidays
• 401(k) Plan with Employer matching

APPLY HERE

SMS Chat Case Consultant (Las Vegas, NV)

by Kay Tay | Oct 27, 2023 | Uncategorized

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Summary 

Our firm is looking for customer service professionals who are passionate about helping people and dedicated to providing a first-class customer experience. Our clients are often experiencing traumatic situations and our Case Consultants will be the first communication they have with the firm; it is imperative that these associates portray empathy and kindness to our clients. The proper candidate will support the Case Control Center’s core values by operating with PURPOSE- Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence

Our ideal candidate will be able to work 12:30PM to 9:00PM PST, Monday to Friday with weekend availability and have minimum internet connection speeds of 300 MBPS DOWNLOAD AND 30 MBPS UPLOAD 

If you believe in helping others, have a strong sense of empathy for those in need, treat others with kindness and respect, and are looking for a career, then we want to talk to you!

Position Starts at $15.00/hr. + Monthly Incentives. Join the team today and receive a $250 sign-on bonus! You must be employed with the company for a minimum of 90 days to receive this special offer.

Responsibilities:

• Resolving client issues in a professional manner
• Scheduling appointments for our investigators
• Accepting inbound SMS/Chat in addition to calls; connect with customers via phone/email/chat and/or social media to provide consultations and/or resolve their questions or concerns
• Once you have provided the free consultation, and it is determined we are able to help the client, you will obtain signed retainers via email or text, or schedule an investigator or mail out as needed
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate
• Track all call related information for auditing and reporting purposes

Qualification

• High school diploma or GED is required
• Ability to communicate effectively with clients, team members and management
• Used to adapting in an ever-changing environment and handling multiple priorities
• Able to multitask and learn quickly
• Must thrive in a team environment
• Reliable and dependable
• Excellent comprehension and critical-thinking skills 
• Excellent writing skills while navigating through multiple software applications

This position is a Work From Home position:

• Must be able to provide a distraction free environment (no pets, TVs, children, etc. during scheduled work time)
• Must live in Las Vegas, Nevada area
• Must be willing and able to pass Internet Speed Test of 300 Mbps download/30 Mbps upload speed before interview.
• The understanding that although this is a Work from Home position, this positon can move in office

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

APPLY HERE

Money Writer (Contract)

by Kay Tay | Oct 27, 2023 | Uncategorized

theSkimm’

We’re hiring a Money Writer. This is a contract position that is expected to work EST time hours. This is a five-month-long contract.

About our team and what we’ll build together

This role will contribute to our mission of helping millennial women make smarter money decisions. You’ll be responsible for pitching, reporting, writing, and fact-checking both timely and evergreen money content for our newsletters, site, and other platforms. The ideal candidate is well-versed in money news and personal finance topics, comfortable with tight deadlines, and can commit to a five-month-long contract.

How you’ll contribute to our mission

• Translate financial jargon and break down complex money topics using theSkimm’s unique voice and editorial approach
• Produce a consistent output of financial content, from evergreen explainers on investing, budgeting, and saving to timely explainers on how the news affects your money
• Own multiple stages of the content creation process, from researching, pitching, and reporting to fact-checking and publishing
• Maintain and utilize contacts with experts to secure exclusive interviews on a range of personal finance topics, from paying down credit card debt to traveling on a budget
• Curate and write about the most important financial news affecting millennial women, from rising mortgage rates to the evolving job market 
• Work with cross-functional partners to maintain a cohesive voice and style for financial content across all Skimm platforms
• Pitch and help execute fresh ideas to bring financial content to life through email, social, video, audio, and web

You’re ready for this! Here’s a bit more about what we’re looking for

• 3+ years of experience in financial writing 
• Solid understanding of financial markets, investing, and personal finance
• Strong journalistic judgment with a specific eye for fact-checking standards
• Ability to create actionable content with a specific target audience in mind
• Excellent attention to detail and ability to work autonomously
• Experience in a fast-paced environment with an ability to anticipate and respond quickly to change
• Ability to self-motivate and be a team player across multiple departments
• Passionate about theSkimm’s mission and ability to write in theSkimm’s voice

What would set you apart

• Experience with financial content targeting millennial women
• Experience working on newsletters
• Experience evaluating and/or reporting content performance

The expected rate for this role is between $40/hr for 30 hours a week. We’ll consider a variety of factors when determining compensation including an evaluation of a candidate’s skills, abilities, experience, location, market demands, and internal parity.

Our story, Skimm’d

We are a digital media company, dedicated to succinctly giving women the information they need to make confident decisions. We make it easier to live smarter.

At our core, we are writers, editors, producers, designers, marketers, engineers, analysts, sellers, creatives, and strategists all working together to achieve this goal.

Everyday we’re breaking down the news, trends, policies, and politics that impact women so that they can navigate their daily lives and futures – from managing their paychecks to casting their ballots – with confidence.  We provide our dedicated audience of millions with reliable, non-partisan, information, informing and empowering them while fitting into their daily routines. 

Since disrupting the media landscape and defining a new category a decade ago, we have become a trusted source for our audience of millions by seamlessly integrating into their existing routines, fundamentally changing the way they consume news and make decisions.  Today our ecosystem includes the Daily Skimm, the Daily Skimm: Weekend, Skimm Money and Skimm Your Life newsletters, three top-rated podcasts: “Skimm This,” “9 to 5ish with theSkimm” and “Pop Cultured with theSkimm,” theSkimm mobile app, virtual course series SkimmU, and Skimm Studios which creates innovative in-house video and audio content. Our first book, How to Skimm Your Life debuted at #1 on The New York Times Best Seller list. Through Skimm Impact, our purpose-driven platform, we are proud to support get-out-the-vote efforts with Skimm Your Ballot, which has spurred one million voting-related actions across the last three election cycles, and it’s #ShowUsYourLeave movement, creating transparency and change for Paid Family Leave in the U.S.

What about the office?

This is a contract role based in New York, NY with flexibility for fully remote work. 

APPLY HERE

Senior Commissions Analyst

by Kay Tay | Oct 27, 2023 | Uncategorized

LastPass, the #1 password leader, provides password and identity management solutions that are convenient, easy to manage, and effortless to use, helping more than 32 million users and 100,000 businesses organize and protect their online lives. As a pioneer in cloud security technology, LastPass provides award-winning password and identity management solutions that are convenient, effortless, and easy to manage. LastPass values users’ privacy and security, so your sensitive information is always hidden – even from us.

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us

LastPass is looking for a Sales Commissions Analyst:

This is an exciting opportunity for a finance professional looking to join a dynamic worldwide public SaaS company headquartered in Boston’s Innovation District. You will be part of the CFO’s Revenue Operations Organization, Commissions Team, reporting to the Director of Revenue Operations located in Raleigh, NC USA.  This is an excellent opportunity for a hands-on, detailed oriented, person looking for a challenging growth opportunity within the Finance organization.  

The Commissions Team is responsible for managing all finance aspects of commissions related to sales-enabled deals by working closely with Sales Management, Sales Operations, and Finance to ensure that incentivized commission plans are implemented and disbursed accurately and on time.  You will be a contributing player within the Revenue Operations Organization as you apply your skills to this role.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

The Revenue Operations Organization has high visibility within LastPass, reporting directly to the CFO and interacts with many internal and external stakeholders including Sales and Sales Operations, HR, Controller/Accounting, Legal Counsel, FP&A, Customer Care, Internal and External Audit, and Compliance.

What are some of the exciting challenges you will be working on?

• Calculating monthly incentive commissions for all sales employees focusing on accuracy, completeness and consistency as defined within the commission plans
• Reviewing, reconciling, and resolving commission exceptions and data anomalies
• Distributing monthly commission statement to management and sales personnel
• Working with the CFO and Sales Operations Team on the planning, updating and distribution of compensation plans to management and sales personnel
• Performing data analysis and SPIFs, incentives, and period comparisons of compensation plans
• Serving as Xactly Incent administrator and tool owner in conjunction with other members of the Commissions Team
• Building dashboards, reporting and analytics to better serve internal and external stakeholders
• Playing an integral part of new system planning, testing and validation of commission-related processes
• Adhering to month-end and quarter-end deadlines by providing timely support to internal and external stakeholders (which may require extended work hours to complete)
• Communicating effectively with a high degree of professionalism
• Supporting compliance and internal/external audit requests by assisting in gathering support and authoring any required documentation
• Providing cross-functional support to the greater Revenue Operations Team when required
• Working on special projects as directed by Revenue Operations Team leadership

What does it take to work at LastPass?

• Experience:
  • Relevant experience in a sales commission and analytics role
  • Prior experience working within the Xactly and Salesforce.com environments to administer complex compensation plans.
  • Demonstrated competency at an intermediate to advanced level with Microsoft Excel spreadsheets, analyses, and dashboards
• Dependability:
  • We are looking for a professional that we can rely on who is committed to working with the team and with stakeholders, and consistently demonstrates the ability to meet deadlines and holds themselves accountable for their work product
• Collaboration:
  • You will be working as part of a larger global team across various time zones, some members of which will be newer to their roles.
  • We need this person to demonstrate mentorship, collaboration, and curiosity
  • Identifying problems and suggesting process improvements are welcome and encouraged
  • Asking the right questions at the right time is a key component to success in this role
• Attention to Detail:
  • This role requires someone able to manage a large amount of data with a high amount of complexity under pressure and with autonomy
  • Accuracy is a key metric for success.

It’s great, but not required:

• Prior experience in a SAAS/software/high tech industry
• Prior experience working in a remote-centric environment utilizing collaboration tools such as GoTo Meeting, Microsoft Teams, Zoom, etc.
• Prior experience with Tableau, Microsoft BI analytics, and NetSuite ERP

Our compensation reflects the cost of labor across several US geographic markets. The typical base pay range for this role across the U.S. is USD $64,000 in the lowest geographic market and up to $95,000 per year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Why LastPass? 

• Market-leading password manager
• High-growth, collaborative environment with inclusive teams
• Remote first culture
• Competitive compensation
• Private health insurance, dependents included.
• Monthly self-care days (12 extra paid days off annually), volunteering days, pet leave
• Home office setup support
• LastPass families free account up to 5 members  
• Continuous learning and development opportunities 

APPLY HERE

Data Entry Associate

by twochickswithasidehustle | Oct 27, 2023 | Uncategorized

Overview
Joining ExamWorks as a Data Entry Associate may be the best decision you ever make.

We are seeking a medical billing-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment.

This position is 100% remote. Candidate must be available to work 8:00-5:00pm PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.

The hourly rate of pay for this role is between $16.00-$16.50.

If you’re ready for a change, let’s hear from you!

Preference will be given to those who have experience with medical bills, ICD’s and CPT’s.

Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Gathers, organizes and prepares source documents for data entry into the appropriate system database.
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters both alphabetic and numeric data from source documents into the proper system database.
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
Follows data program security practices and procedures at all times.
Routinely secures information by completing database backup daily.
Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required. A minimum of 6 months related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

QUALIFICATIONS

Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have a full understanding of HIPAA regulations and compliance.
Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements’ directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Demonstrates reliability and abides by the company attendance policy.
Must maintain a professional and clean appearance at all times consistent with company standards.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.

Examworks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.

Data Entry-Audit Intake Specialist

by twochickswithasidehustle | Oct 27, 2023 | Uncategorized

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

LOCATION: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints

Pricing Assistant

by Kay Tay | Oct 26, 2023 | Uncategorized

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

As a Pricing Assistant at TheRealReal, you will own the day-to-day pricing of items across our dynamic categories for the non vendor channel (Clothing, Handbags, Shoes & Accessories). At the heart of the merchandising team, you will be responsible for supporting pricing execution, pricing analysis and providing insights on what is and isn’t working to ultimately drive supply. You’ll bring your expertise of the market, trends and analytics to the table. We’re looking for a process-driven individual who has extraordinary attention to detail and wants to hone their analytical skill set.

This position can be fully remote in the U.S.

What You Get To Do Every Day

• Leverage expertise in luxury retail, stellar attention to detail, and passion for research to execute pricing and ensure accuracy
• Perform data analysis to evaluate and implement pricing strategies based on current business and competitive market dynamics
• Work closely with our Pricing Associates to collaborate and partner with the Merchandising team on a daily basis to uncover opportunities and deliver upon financial plans
• Work closely with internal departments and provide answers to pricing inquiries in a timely and professional manner using thorough research, analytics, and product knowledge
• Monitor user feedback to help inform pricing decisions

What You Bring To The Role

Minimum Job Requirements

• 1-2+ years of proven success in merchandising, planning or related field 
• Proficient in Microsoft Office, particularly Excel; experience with G Suite a plus
• Strong analytical, critical thinking & problem solving skills
• Must have a passion for creative problem solving and insatiable curiosity
• Self starter who can ramp up quickly and is excited to take on new challenges
• Comfortable and confident making data driven recommendations
• Exceptional time management and organizational skills
• Thrives in a fast paced environment where the only constant is change
• Team player who is able to work effectively and collaboratively across multiple departments
• Passion for luxury retail market and pricing

Preferred Job Requirements

• Bachelor’s degree or equivalent experience required

The expected salary range for this role is $62,056.80 – $65,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

APPLY HERE

Strategist and Editor, Corporate Communications

by Kay Tay | Oct 26, 2023 | Uncategorized

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” – 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member for the role of Employee & Culture Communications Senior Strategist to join our Marketing & Communications team. This role is REMOTE.

In this role, you’ll make an impact in the following ways: 

• Own the editorial calendar for MySource, our company intranet, working across all lines of business and corporate functions to execute internal communications campaigns.
• Help drive our content strategy across various employee channels including digital screens, workplace apps and social networking.
• Drive the creation of quality content in a variety of engaging formats (e.g., articles, videos, executive blogs, infographics, email communications, etc.).
• Conceive, write and edit articles for a variety of internal communications purposes, not just MySource.
• Analyze metrics, share insights, and adjust plans with a focus on continuous improvement.

To be successful in this role, we’re seeking the following: 

• Highly strategic, innovative thinker with the ability to see emerging trends and the big picture. Ability to successfully drive projects from development to completion.
• Strong project management skills and the ability to meet tight deadlines, juggle multiple priorities and execute flawlessly with great attention to detail.
• Demonstrated success developing and executing communications strategies and campaigns for large enterprises. Highly talented writer, editor, and storyteller.
• Proactive and collaborative multitasker with exceptional communications skills. Ability to work independently and in a team environment.
• Experience using internal communications tools, including content publishing systems, email management systems, digital signage, measurement tools, etc.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
• Bloomberg’s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
• 100 Best Workplaces for Innovators, Fast Company
• CDP’s Climate Change ‘A List’

Our Benefits: 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

APPLY HERE

Fact Checker, EatingWell (USA and Canada)

by Kay Tay | Oct 26, 2023 | Uncategorized

Dotdash Meredith is looking for a registered dietitian to serve as a Fact Checker for EatingWell. As a Fact Checker, you will join our Quality Team, a team of remote editors, producers, and fact checkers, who work on our sizable library of existing articles to improve the reader experience, drive additional traffic, and ensure the accuracy of all of our content. Fact Checkers are responsible for checking content to make sure all facts are accurate and supported by reputable sources, as well as confirming that the copy is free from spelling or grammatical errors, and for making updates in our content management system to ensure this is so.

As a digital publisher that reaches millions per month, Dotdash Meredith has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.

This is a remote position. The rate of pay for this role is $25/hour. Applicants must live within the United States or Canada. 

About You:

• At least two years of fact-checking experience in digital or print media, ideally in the food vertical
• Comfortable working in a content management system, including WordPress (candidates with previous experience working in a CMS are especially encouraged to apply)
• Able to work quickly, independently, and accurately
• Willing to be featured on the site, including bio and headshot 
• Comfortable working remotely, with access to a smartphone, computer (not a tablet), and a secure internet connection

About Us:

Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living. 

APPLY HERE

Grant Writer – RFP’s

by Kay Tay | Oct 26, 2023 | Uncategorized

A little bit about Upwards:

Upwards is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we’re making childcare accessible to all families by connecting parents, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs.

It is our mission to make childcare affordable and accessible for all.

The role of the Grant Writer is:

This position is in our Business Development department, reporting to the Vice President of Business Development. You will play a critical role in technically writing white papers, responding to requests for proposals (RFPs), and various collateral the Business Department uses for various government programs.

The role and responsibilities include:

1. Grant Writing:

• Research and identify potential grant opportunities for the tech SaaS startup.
• Write compelling grant proposals, ensuring compliance with grant guidelines and deadlines.
• Collaborate with internal teams to gather necessary information and data for grant applications.
• Maintain a comprehensive database of grant opportunities, submissions, and outcomes.

2. Request for Proposals (RFP):

• Analyze RFP requirements and work closely with the business development and technical teams to develop comprehensive and compliant RFP responses.
• Craft clear, concise, and persuasive responses to RFP questions, demonstrating the startup’s unique value proposition.
• Manage the entire RFP response process, ensuring timely submissions and adherence to guidelines.

3. White Papers:

• Research industry trends, technologies, and best practices to create informative and engaging white papers.
• Collaborate with subject matter experts to gather insights and technical details for white paper content.
• Develop visually appealing and well-structured white papers that showcase the startup’s expertise and thought leadership.

4. Case Studies:

• Identify and select successful projects or client experiences to be featured as case studies.
• Interview clients and internal teams to gather relevant information and testimonials.
• Write compelling case studies that highlight the startup’s solutions, outcomes, and customer satisfaction.

Qualifications and Skills:

• Bachelor’s degree in English, Communications, Grant Writing, or a related field.
• Proven experience in grant writing, RFP responses, white paper creation, and case study development, preferably in the tech SaaS industry.
• Strong research skills and ability to comprehend technical information.
• Excellent writing, editing, and proofreading abilities with keen attention to detail.
• Proficiency in using tools such as Microsoft Office Suite, Adobe Acrobat, and collaborative platforms for document management.
• Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
• Understanding of the SaaS industry, its technology, and market trends.
• Familiarity with project management methodologies and tools.

Other Desired Traits:

• Creativity and innovation in presenting technical information in an accessible and engaging manner.
• Adaptability to learn about new technologies and products quickly.
• Strong interpersonal skills for effective communication with internal teams and external stakeholders.
• Deadline-driven mindset with a focus on delivering high-quality, error-free content.

What the Interview Process will look like:

• 1st Interview: Human Resources Manager
• 2nd Interview: Senior Business Development Specialist
• 3rd Interview: Take-Home Challenge
• 4th Interview: Meet various members of the WeeCare Team

Let’s talk about the perks at WeeCare:

• Salary Range: $85,000 – $115,000
• Comprehensive Benefits – Medical, Vision, Dental, Short and Long Term Disability.
• Parent Leave – WeeCare provides a generous 8-week parental leave!
• Monthly Fringe Benefits – Pick something fun for yourself!
• 401K with a 3% Match – You invest in us, we are going to invest in your future.
• Flexible Paid Time Off – We encourage you to take time for yourself.
• Equity – We want our employees to be stakeholders.
• Paid access to co-working spaces – Come join us at WeWork!
• Stipend to outfit your home office – We are 100% remote, so find that comfy chair!
• Yearly professional development stipend – We support career development for all employees.

Compensation determinations rely on various factors, encompassing the position level, the individual’s skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.

APPLY HERE

Senior Digital Copywriter, Social Media 

by Kay Tay | Oct 26, 2023 | Uncategorized

Talbots is a leading omni-channel specialty retailer of women’s clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that’s both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and  can enhance an already thriving culture.  With a commitment to offer modern classic style for every body type, through a  full range of sizes, inclusive to every woman in your life.

Senior Digital Copywriter, Social Media

Bring women smile-worthy style across multiple generations, Talbots is a heritage retail brand with an established voice and a large, loyal customer base. But we’re always looking to attract new customers, and we have aggressive goals for digital growth in key demographics and core product categories.

 If you have a knack and demonstrated ability translating brand voice to engaging social media posts across several platforms, this role is for you.

 The ideal candidate loves storytelling and is passionate about the latest social media trends. You will have demonstrated the ability to tap into current trends, understand the differences between TikTok and Instagram, and have an infectious passion for social media in general, both professionally and personally.

The Digital Copy Team (part of the overall Copy Team and Creative Marketing Department) needs a creative thinker who can respond quickly to changing priorities, take direction from multiple stakeholders and write accurate, compelling copy in time for daily deadlines.

 And, of course, have fun. Our motto is: If you don’t have fun writing it, they won’t have fun reading it.

What We Offer:
• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Condensed Work Week! If we have no work obligations, our Life-Work balance approach allows for
   us to start our weekend at 1pm on Fridays.
• Complete Benefit Package! Our benefits kick off the first day of the month after your start date!Discover more about our full benefits package here. We have competitive time off, including paid time to volunteer within the community.

• Merchandise Discounts! 50% off Talbots and our Haven Well Within brand as well as local business discounts (where applicable)!

What You’ll Do:

• Conceptualize new ideas for brand moment storytelling that are emotional and engaging.
• Optimizing social media posts (language, tone, message) based on our target audience’s behaviors and lifestyle. 
• Complete specific requests based on monthly, weekly, and daily briefs from partners amidst an ever-growing, dynamic business and social media landscape.
• Work closely with digital marketing and merchants to amplify selling points for hero items and current storytelling objectives.
• Partner closely with Sr. Digital Designers, Sr. Art Directors, Sr. Merchants, Project Managers and key Stakeholders in making every piece effective, compelling, accurate and customer-centric to execute fresh approaches.
• Work on scheduled projects with the ability to switch gears at a moment’s notice to meet business needs. 
• Partner with Project Management and Design to finetune processes and evolve best practices.

 Who You Are:

• Bachelor’s degree in advertising, marketing, journalism, English or related field

• 5+ years copywriting experience in advertising, direct marketing, promotion, publishing, or related field. Background in retail a plus

• Has a portfolio of creative work that demonstrates focus on retail and/or web strategy and execution; or on catalog item copy, headline, long & short editorial. Or on all three (a link or PDF samples preferred)
• Understands the way a brand voice works in different channels; ability to strategize and craft it respectively. Proven ability to write with purpose, infuse copy with emotion
• Possesses strong concepting, detail-mindedness and a passion for words
• Loves teams, teamwork, listening, interpreting, learning, participating, and inspiring

APPLY HERE

Associate Editor, H&W Content Marketing

by Kay Tay | Oct 26, 2023 | Uncategorized

Healthline Media is looking for a savvy journalist and marketer with experience pitching, editing, and producing health & wellness content to join our Content Marketing team. In collaboration with our social, newsletter, and video teams, the person in this role will create multimedia content that educates, inspires, and connects with people across our four health and wellness brands: Healthline, Greatist, PsychCentral, and Medical News Today. The ideal candidate will be able to demonstrate a strong command of the English language, excellent writing skills, superb attention to detail, ability to creatively ideate, and solid organization and content production skills.

What You’ll Do

• Fast paced RFP ideation and proposal development
• Assign, edit, and publish branded and co-branded health and wellness content in line with Healthline Media’s high standards
• Work closely with our experts and writers, developing excellent content and ensuring accuracy, quality and best-in-class SEO standards
• Meet tight internal and external deadlines         
• Collaborate with teammates, designers, video producers, and copy editors to shepherd each piece through the Content Marketing workflow
• Attend Zoom meetings as needed with Healthline staffers and clients to discuss and collaborate on sponsored content programs
• Create premium content that tells real stories and serves a diverse, inclusive audience

What We’re Looking For

• 2+ years of editorial experience (content marketing experience a plus)
• Health & wellness experience and passion strongly preferred
• A degree(s) in journalism, English, or related field, strongly preferred
• Superb research, writing, and editing skills (savvy user of health research databases, such as PubMed, Google Scholar, etc.)
• Experience with creative ideation, brainstorming, and execution
• Experience creating content based on SEO best practices
• Ability to work with external and in-house style guides
• Consistent ability to meet deadlines, manage multiple projects, and prioritize workload
• Astute sense of appropriate voice and tone
• Proficiency in WordPress and Google Suite
• Experience pitching RFPs, experience with Asana, Slack, Excel preferred
• Experience working in a fast-paced, deadline-driven environment
• Ability to work with a manager, teammates, and colleagues in multiple time zones

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $45,000.00 – $70,000.00
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

APPLY HERE

Personal Finance Magazine Feature Writer, Investopedia

by Kay Tay | Oct 26, 2023 | Uncategorized

Investopedia is hiring an experienced freelancer writer to support the production of annual special edition print magazines. We are seeking a personal finance journalist passionate about educating others about complex topics in an easy-to-digest way. Must have a background in personal finance and provide examples of published magazine feature articles. 

The rate for this role is $300 to $600 per assignment. 

About the Role: 

Thousands of readers look to Investopedia daily for guidance in understanding their own finances. As a freelance magazine writer for Investopedia, you will help ensure the guidance we print is well-researched, trustworthy, and approachable for all readers. You will contribute to content packages throughout the year, including 3-4 magazines each year, writing long-form articles for print (and digital), focused on education while skillfully incorporating interview quotes and data insights to add color and real-life examples to your copy. 

About Your Contributions:

• Research and write 100% original features to help readers understand topics such as how to save money on their taxes, types of mortgage loans, and comparing retirement savings plan options. 
• Propose data and information visualization ideas with each submitted article to help bring the topic life on a printed page
• Follow Investopedia and Dotdash Meredith’s best editorial practices and styles
• Work with the Investopedia staff to complete all assignments and necessary edits on deadline

About You:
The ideal candidate is an experienced personal finance journalist with a history of working on long-form, magazine content for well-respective publications. 

• 3 to 5 years of magazine and/or feature writing experience; primarily focused on financial education and personal finance topics
• Strong editorial skills, including clear writing, grammar, AP style, and sourcing/interviewing experts to quote
• Deep knowledge of core personal finance topics, including personal income taxes, applying for loans, building credit, homebuying, and planning for retirement
• Superior time management skills with a keen attention to detail while on deadline
• Experience with Google Docs and Airtable is a plus

About UsDotdash Meredith is America’s largest digital and print publisher. Our 40+ iconic and fast-growing brands harness the best intent-driven content, the fastest sites, and the fewest ads to help nearly 200 million people every month, including 95 percent of US women, make decisions, take action, and find inspiration. Dotdash Meredith brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and more.

APPLY HERE

Operations Associate

by Kay Tay | Oct 26, 2023 | Uncategorized

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Tens of thousands of small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company.

About the Role

We are seeking an experienced Operations Specialist with strong proficiency in Hubspot. In this role, you will be responsible for managing and optimizing various tools for the CX and Sales org with a focus on enhancing our Hubspot operations and maintaining data accuracy in our integrated AI tools. Your expertise will be essential in streamlining our operations, improving efficiency, and driving growth within the organization. You’ll report to the CX Operations Manager and can be based remotely anywhere in the continental United States. 

What You’ll Do

• Maintain and develop CRM platform, ensuring it’s configured to meet the company’s specific needs
• Set up and manage properties, workflows, campaigns, automation, lead scoring, and deal management for sales and CS teams with support for other departments
• Work on data cleansing and deduplication projects and ensuring that we have the workflows and properties required to support reporting needs across tooling
• Work with CX operations team on various cross-functional projects
• Assist in building and documenting CX business processes 

What We’re Looking For

• 2+ years of work experience in an operations-type role, preferably in a fast-paced, remote work environment 
• Experience with Hubspot or a similar CRM 
• Strong understanding of customer success and sales, including data and processes
• Familiarity with Dixa, Zapier, Iterable, Slack, or Notion a plus!
• Advanced knowledge of Excel or Google Sheets preferred 
• Superb organizational skills and high attention to detail
• Strong written and verbal communication skills

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit – employees are eligible to contribute starting day 1 of employment
• Professional Development – employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support
• Team Bonding opportunities – annual company retreat for entire team, plus virtual events throughout the year

The starting base salary for this role in New York, California, and Washington is between $88,000-$100,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

APPLY HERE

Authenticity Agent

by Kay Tay | Oct 26, 2023 | Uncategorized

This is a part-time hourly position done from home; the base pay is $14 per hour with the opportunity to earn more after the second month. You MUST reside in one of these states: AZ, AR, CO, FL, GA, IL, IN, IA, KS, KY, MD, MI, MN, MS, NE, NM, NC, OH, OK, OR, PA, SC, RI, TN, TX, UT, VT, VA or WI.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It’s a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn’t attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

Who We Want

The Authenticity Agent’s main responsibilities center around monitoring large volumes of user generated content (UGC) with respect to fraudulent activity.  Agents use a case management system to identify and research content for fraudulent behavior and take appropriate actions against this content. The Authenticity Agent will have strong analytical skills and the ability to learn quickly and investigate trends independently.  The agent works with high volumes of UGC activity relating to the prevention and detection of Fraud/Spam.

This is a part-time hourly position done from home; the base pay is $14 per hour with the opportunity to earn more after the second month. You MUST reside in one of these states: AZ, AR, CO, FL, GA, IL, IN, IA, KS, KY, MD, MI, MN, MS, NE, NM, NC, OH, OK, OR, PA, SC, RI, TN, TX, UT, VT, VA or WI.

This position will start on Monday, December 4, 2023. All new Authenticity Agents MUST be available to virtually attend and actively participate in various training activities December 4 through 8, 2023, between the hours of 8am – 3pm Central.

 Key Job Responsibilities:

– Ability to detect online fraud trends in a traditional E-Commerce type environment

– Monitoring content flagged for risk via case management system

– Analyze/Research flagged content including historical trends and origin

– Conduct additional research to validate UGC

– Maintain appropriate submission and items-worked rates

– Make decisions and take appropriate actions to minimize inauthentic content

– Follow protocol regarding all correspondence and processes with Bazaarvoice employees and contractors

– Proactively reach out to the appropriate parties for assistance as needed

– Attend all required training sessions, teleconferences, and “all-hands” meetings

– Communicate and execute in a professional manner congruent with Bazaarvoice’s culture and tenets

$14 – $19 an hour

The base pay is $14 per hour with the opportunity to earn more after the second month.

Skills and Experience Necessary for the Role

– 60 college semester hours or relevant job experience

– Authorization to work in the United States

– Once out of training, commit to 20 hours per week, in two to four-hour blocks with 2 of those hours on the weekend

– Proficiency with e-mail applications, online messaging services and forums, and web applications

– Proficiency with Office applications, including Word, Excel, and Outlook

– Ability to navigate in multiple computer programs

– Ideal candidate will have previous online fraud prevention or investigation experience

– Strong aptitude to identify fraudulent trends, analyze data and explore new strategies

– Exceptional communication skills with ability to perform analytics independently

– The ability to adapt to change in approach and process

– Display job-related dexterity and situational awareness

– Successful completion of a background check

– Abide strictly by the company data protection policies

APPLY HERE

Get Paid to Chat with Lonely People

by twochickswithasidehustle | Oct 26, 2023 | Uncategorized

1. Cloudworkers
2. Phrendly
3. TextKings
4. Texting Factory
5. Rent a CyberFriend
6. AdminChat

Search Side-by-Side Evaluator – United States

by twochickswithasidehustle | Oct 25, 2023 | Uncategorized

ID 2014-1015 Country United States
Posted Date 10/11/2020 City Bellevue
Category Search Engine Evaluation Application Deadline
Language English
More information about this job:

Overview:

We are looking for 18+ year old tech-savvy individuals to evaluate search engine results. You will be tasked with completing side-by-side evaluation of two different results from a search engine for the same query. As part of the evaluation, you will need to determine what search engine provides the best experience according to the query intent. This position is ideal for students and individuals with a flexible schedule, you can work entirely from home, have a keen interest in technology and are an avid user of search engines.

Responsibilities:

• Conduct detailed analysis and evaluation of search engine results • Provide feedback and ratings based on the evaluation • Utilize rating guidelines to assess the quality of search results

Qualifications:

• Current permanent residency in the US • Native or fluent English speaker • Access to stable Internet connection and a computer • Familiarity with search engines and their usage • A commitment to at least 10-15 hours per week (flexible schedule) • High school diploma or equivalent • Analytical mind to evaluate search engine results for relevance and usefulness

Employment Conditions:

Current pay is $0.60 USD per judgement. Expected time per judgment is 2 minutes (120 seconds) or less. There are thousands of judgments available monthly and upwards of 4-5 hours of work per day when tasks are available. High quality considered judgments in accordance with task instructions are required for continual access to the task. This is an independent contractor position.

Data Entry (Entry-Level, Remote, Full-time)

by twochickswithasidehustle | Oct 25, 2023 | Uncategorized

The right candidate will want a career, not a job, be committed to bringing 100% effort and dedication every day, and always look for ways to improve the work environment.

Pay is $15.00 per hour

Please note this is a remote opportunity but you “MUST” live in one of the following states to be considered: CO, FL, GA, IL, IN, KS, KY, MA, ME, MD, MO, MI, NC, OH, OK, PA, UT, TN, WI, Wash DC, VA

Having a dedicated location to work and be productive, free from distractions is a must!
Duties/Responsibilities:
Analyze documents to find relevant data to add into our FACIS database.
Additional research as necessary about the source including, but not limited to, contacting the data authority for guidance on how to interpret documents.
Clear communication with management, peers, and stakeholders on processes and data acquisition/transformation.
Ability to clearly articulate data transformation processes.
Takes on additional periodical and/or ad-hoc projects/tasks when necessary.
Self-motivated to work day to day with limited oversight.
If available, use provided resources to answer questions before seeking assistance.
Must meet quality and efficiency benchmarks.
Complete items within the Data Entry queue.
Required Skills/Abilities:
Willingness and ability to take ownership and initiative on tasks and projects
Work as part of a team to provide on-time results
Ability to learn quickly and adjust priorities throughout the day
Uncompromising approach to meeting/exceeding pressing deadlines and expectations
Does work right the first time and inspects work for flaws
Tests new methods thoroughly while considering excellence a fundamental priority
Excellent computer skills
Proficient with MS Office products.
Strong Critical thinking skills with excellent attention to detail

Education/Experience:
Required:
High School diploma or GED equivalent
Must be at least 18 years of age

Preferred:
Health care Industry experience is a plus
Experience in data entry and comparison

$14 – $15

Company Overview:

Verisys transforms provider data, workforce data, and relationship management. More than 400 healthcare, life science, and background screening organizations depend on us to credential providers, improve data quality, publish compliant provider directories, and conduct employment verifications. Our comprehensive solutions deliver accurate and secure information. As a result, we’re the largest outsourced credentials verification organization in the United States. Since we’ve partnered with the most complex institutions in healthcare for decades, we can help organizations of any size discover their true potential.

At Verisys, you can have a rewarding career on every level. In addition to challenging and meaningful work, you will have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities, and your benefits. And our culture of innovation means your ideas on how to improve our business and our clients will be heard.

Verisys is an Equal Opportunity Employer. We encourage all qualified persons of every heritage, nation, gender, veteran, or disability status, age, religion or other protected status to apply.

Knowledge Solutions Specialist

by twochickswithasidehustle | Oct 25, 2023 | Uncategorized

locations
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Work From Home – Nevada
Work From Home – Kentucky

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locations
Work From Home – Missouri
Work From Home – Illinois
Work From Home – Texas
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time type
Part time
posted on
Posted 6 Days Ago
job requisition id
JR-63661
Job Summary:

Knowledge Solutions Specialist

Location: Any City/Province, North America

Comments: Typical 8-hour workday. Rare travel, domestic and international.

Division: Global Support & Operations

Line Manager: Director, Product Solutions

THE TEAM

The Implementation and Solutions team, which is part of the Global Support & Operations organization, is responsible for providing outstanding support for internal teams and the Ticketmaster client base. The team mission “Support the Client, Support the Account Teams, Support the Fan” and strives to provide excellent support while realizing improvements in efficiency, ever-changing technology, support needs and professional growth for the staff.

THE JOB

The Knowledge Solutions Specialist will work seamlessly with the Product Solutions team, as well as the Education team to create and maintain knowledge articles. This also includes coaching Product Solutions team members on knowledge best practices. This individual will also partner with the Management team to provide Salesforce support including; reporting, metrics, and participating in new feature testing and roll out.

This position should strive to maintain high level of standards to ensure client satisfaction while increasing client self-service within the Support Community.

WHAT YOU WILL BE DOING

Update, edit and publish knowledge articles within Salesforce.

Consult on processes to keep knowledge current and relevant to Ticketmaster software and practices.

Maintain standardized template for maximum article usage within Product Solutions.

Identify, communicate and share knowledge article best practices within Product Solutions.

Participate in the onboarding process to ensure new team members have working knowledge of Salesforce case management as well as knowledge article training.

Communicate with the Education team to assist in learning opportunities for internal and external customer training.

Work with the Salesforce team to identify new knowledge article features, implement and train Product Solutions team.

Participate in Change Advisory Board meetings. Provide relevant materials to the team and identify any documentation and communication needs based off product changes/updates.

Goal of providing the best content possible for clients to self-solve, therefore aiding in Salesforce case deflection percentages.

WHAT YOU NEED TO KNOW

Excellent technical writing skills

Prior Ticketmaster or ticketing experience a plus

Multi-lingual (Spanish, French) a plus

Previous experience managing knowledge and writing support documentation

Excellent communication skills

Attention to detail and ability identify gaps in knowledge

Proficient on Salesforce, Trailhead certifications a plus

Excellent time management and organizational skills and the ability to react to changes requiring re-prioritization of workload.

YOU

Excellent collaboration traits that promote a highly functioning team environment based on trust, respect and cross-organization collaboration

Strong writing and proofreading skills

Excellent interpersonal and communication skills – ability to influence

Candidate must be detail oriented, organized, and able to work in an agile environment

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Associate Editor

by Kay Tay | Oct 25, 2023 | Uncategorized

Great Minds®, a rapidly growing challenger brand in the PK–12 instructional materials space, seeks an associate editor to join our dynamic and growing science department.

Company Profile
Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our curricula, Wit & Wisdom®; Geodes; Eureka Math™; and PhD Science™ all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and sciences. Founded in 2007, Great Minds now employs more than 1100 people.

Our Market Position
Great Minds’ Eureka Math™ is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka Math™ and its sister products, Wit & Wisdom® and PhD Science™, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Role Overview
The associate editor uses house and department style guides, content-specific checklists, and writing templates to cross-check, copy edit, and proofread PhD Science content and supporting materials. A successful associate editor demonstrates English language proficiency, strong communication skills, a keen eye for detail, and a collaborative spirit.

Specific Responsibilities

The associate editor is responsible for performing the following tasks in addition to other tasks that directly support and ensure the success of the PhD Science program:

• Editing content, including cross-checking standards, editing for language, and performing other content review tasks as identified by project leads
• Ensuring content meets the Great Minds Editorial Style Guide, the PhD Science Style Guide, and The Chicago Manual of Style (CMOS)
• Using Adobe Acrobat to create PDFs from Microsoft Word files
• Editing files in Microsoft Word and Adobe Acrobat
• Providing quality control review of content in print and digital formats
• Completing tasks that support the Editorial team, such as implementing file naming conventions, verifying that files are split or combined properly, verifying that the correct files are delivered to the correct location, and maintaining editorial tracking spreadsheets
• Collaborating with other editors to ensure consistency of revisions
• Communicating task progress to project managers and editorial leads
• Maintaining accurate records in project tracking sheets
• Representing the Editorial team at departmental and project meetings as necessary
• Creating and/or maintaining checklists and guidelines for specific projects under the supervision of a project lead
• Proofreading as needed
• Communicating and collaborating regularly with Curriculum and Production Services teams regarding project requirements
• Maintaining skills and familiarity with the most current edition of Microsoft Word
• Using SharePoint and other document management sites as appropriate

Job requirements

Required Qualifications

• Minimum of bachelor’s degree in English, journalism, communications, or related field
• Minimum experience of 1 year copy editing, preferably in educational publishing
• Minimum experience of 1 year proofreading, including checking formatting, layout, and type
• Familiarity with CMOS, including experience creating Works Cited and Bibliography entries according to CMOS style
• Experience working with freelance and vendor teams
• Experience using track changes in Microsoft Word and editorial tools in Adobe Acrobat Pro
• Experience with Smartsheet or similar project management software, SharePoint or other document management software, InCopy, or InDesign a plus
• Outstanding written and oral communication skills
• Meticulous approach to work and an eye for detail while maintaining a perspective of the totality of the project
• Ability to adapt to the organization’s editorial style, voice, and tone
• Ability to positively receive and implement constructive feedback
• Ability to collaborate effectively with peers
• Ability to quickly learn and master new technologies and processes
• Ability to produce high-quality work with minimal supervision
• Ability to thrive in a deadline-driven, high-volume production environment
• Ability to shift to different projects and/or work on more than one project simultaneously

Required Education

• Bachelor’s Degree

Status

• Full-time

Location

• Remote

A resume and cover letter are required to be considered for this position.

New employees will be required to successfully complete a background check.

APPLY HERE

Social Media Coordinator + Content Editor 

by Kay Tay | Oct 25, 2023 | Uncategorized

FREELANCE POSITION – UP TO 40 HOURS A WEEK*

We’re looking for a Social Media Coordinator + Content Editor to join our smart, savvy, women-led company as a member of our growing team. If you are social media obsessed, a passionate performer and you have a pulse on what is happening in the world of women in business and you have a drive to help women in business succeed, this role is for you.

The ideal candidate will have excellent communication and social media skills, email marketing, Canva, copywriting and general marketing experience and a passion for working with a team. You have a desire to work in a fast paced environment and industry. This role will be responsible for maintaining and executing on our social media and email calendars, social and website content creation, graphic design, video editing, and will help shape the voice of the brand.

RESPONSIBILITIES

• Stay up to date on social media content trends and leverage trends for content creation
• Manage social media accounts on Instagram, Facebook, Twitter, Pinterest, TikTok, YouTube, Linkedin, etc. (Entreprenista / Startups in Stilettos / Entreprenista 100 / The Entreprenista League)
• Develop and curate engaging content for social media platforms
  • Content creation including writing copy, graphics, video editing, and design using Canva, Photoshop, etc.
• Schedule Startups in Stilettos and Entreprenista Podcast content across social media platforms
• Support Partnerships Account Director & Director of Membership with all creation of Partnership & Entreprenista League content
• Work closely with Editorial / Podcast + Partnership teams to ensure content is shared across all communications (email, socials, etc.)
• Create + maintain content calendar for all social media platforms
• Prepare reports by collecting, summarizing and analyzing data monthly and share recommendations to drive performance based on the data
• Conduct research to help the team understand competitive landscapes, find background information for press releases and blogs, identify target audiences and more
• Other duties as assigned; job duties may change at any time due to business needs

REQUIREMENTS

• 2+ years’ experience in marketing, social media, or communications
• MUST be a strong, self-starter adept at independent problem-solving
• MUST have strong communication and presentation skills
• MUST have strong graphic design experience and experience working in Canva and/or Photoshop
• MUST have copywriting and editing experience
• MUST have experience making TikTok and Instagram Reels
• MUST have a can-do and positive attitude 
• Entrepreneurial mindset and the ability to multitask, set priorities, and take initiative
• Experience using social media to solve business challenges
• Understanding of marketing strategies and analytics
• Exceptional understanding of the social media industry
• Excellent time management and organizational skills
• Strong business acumen
• Engaging and dynamic personality
• Team player and all hands on deck mentality
• High energy and ability to motivate and inspire others
• Proficient creating Google Slides presentations
• Bachelor’s degree required
• Previous experience working in a fast-paced environment, startup or agency

ADDITIONAL SKILLS

• Paid media/advertising experience 
• Influencer Marketing experience
• Strong desire to deliver the best results possible for the business
• Proactive problem solver
• Adaptive and able to remain calm under pressure
• Photo/Video editing

APPLY HERE

Marketing Graphic Designer II 

by Kay Tay | Oct 25, 2023 | Uncategorized

Mediavine is seeking an experienced Marketing Graphic Designer to join the Marketing & Communications team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We help content creators build sustainable businesses. From educational tools and cutting-edge plugins to ad technology that maximizes earnings without slowing down your site, our motivation is ensuring your brand and business grow in every respect.

We are striving to build an inclusive and diverse team of highly talented individuals that reflects the industries we serve and the world we live in. We are committed to creating a culture where everyone feels welcomed. We are looking for individuals that will challenge us to continuously evolve and make Mediavine the employer of choice for people of all backgrounds. We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position.

Diversity and inclusion aren’t platitudes to us; we take them seriously. Have a look at our team and read through our blog posts to learn more about our values and to discover if Mediavine is the place for you!

Position Title & Overview:

The Mediavine Marketing & Communications (MarComm) team is currently looking to fill the open position of Marketing Graphic Designer. This is a multifaceted role for a multi-talented designer. Specifically, we’re looking for a digital design whiz who thinks about product branding in their sleep and sketches logos for fun over breakfast. If landing page layout is your jam and email open rates keep you up at night, we may be a match made in heaven.

The MarComm team is responsible for branding and promoting Mediavine’s many product offerings, from full service ad management to WordPress plugins. We’re also responsible for producing collateral for every other Mediavine department, from the Sales team’s pitch deck to a perks one-sheeter for People Ops. In addition, MarComm produces all of Mediavine’s educational content (including blog posts, Facebook Lives, videos, emails, social media and a podcast), as well as all events, both in person and digital.

The Marketing Graphic Designer reports to the Manager of Digital Design and will collaborate directly with the team of designers to ensure all finalized collateral adheres to Mediavine’s brand guidelines.

Essential Responsibilities:

• Contribute to the Marketing and Communications design efforts for the Mediavine brand, ensuring the brand look, feel and tone are authentic and consistent
• Create digital and print marketing materials, including logos, branding projects, newsletters, social media campaigns, blog posts, event collateral, pitch decks, and merchandise
• Collaborate with other pods within the MarComm team such as MarComm Ops to identify needs for design projects to be completed
• Partner with internal stakeholders across the business to ensure designs are consistent
• Innovate and conceptualize design projects to push the brand creatively and exceed stakeholders’ expectations
• Offer input on creative meetings, collaboratively brainstorm ideas and implement feedback from leadership
• Required travel on an as needed basis, for our annual All Hands Retreat, Team Retreat/Meetings and/or industry events/conferences (approx. 15%)

Requirements

Location

• Must currently live in the United States

You Have:

• Bachelor of Fine Arts Degree in Graphic Design or equivalent preferred
• 3+ years of professional graphic design experience preferably in an in-house or agency setting
• 3+ years of experience in marketing & communications
• 1+ years of in house experience
• Strong skills in digital design, print design, typography, branding, color theory, and graphic design for landing pages
• Experience with UI/UX, WordPress, and landing page best practices
• Working knowledge of social media and experience with YouTube
• Experience with web page layouts
• Proficiency in design for social media channels (LinkedIn, Instagram, Twitter, YouTube, TikTok, Facebook)
• Strong written and verbal communication skills with experience sharing ideas and presenting designs to any stakeholder (audience) at any level
• Ability to translate concepts from stakeholders to finished designs
• An open and willing attitude toward receiving feedback, as well as the ability to make feedback actionable
• An impressive portfolio that showcases strong design fundamentals, familiarity with design systems, and projects ranging from brand development to landing pages to full marketing campaign deliverables
• Ability to be a strategic thinker who brainstorms proactively and considers themselves to be a natural problem solver
• Ability to work independently, meet tight deadlines, and seek out ways to contribute as a highly motivated self-starter
• Ability to travel up to approximately 15%

Nice to Have:

• Proficiency in Adobe After Effects, Premiere Pro, Premiere Rush, Lightroom, Express, and Animate
• Animation, motion graphics, video editing, photography or illustration skills
• Experience with content marketing
• Experience with blogging, vlogging or content creation

Benefits

• Remote work environment
• Travel opportunities
• Comprehensive benefits including 401k, Health, Dental, and Vision insurance
• Learning allowance
• Generous Vacation/Time off policies
• Additional side benefits such as home-office upgrades, tuition reimbursement, paid gym memberships and wellness retreats, upgraded flights, cool swag and more
• Company match charitable donations

APPLY HERE

Inpatient DRG Auditor/Coder

by Kay Tay | Oct 25, 2023 | Uncategorized

What is Aspirion?

Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are seeking a talented Medical Coder to assist with DRG auditing. Acting as an extension of a hospital’s business office, the ideal candidate will advocate for reimbursement for services provided by the hospital. Accountable for carrying an extensive caseload and responsible for review and analysis of complex coding issues. Review and analyze medical records and coding guidelines to formulate coding arguments for appeals and/or coding guidance for potential rebills. Maintain a working knowledge and stay abreast of ICD-10-CM and ICD-10-PCS, CPT-4 coding principles, modifier usage, medical terminology, governmental regulations, protocols and third party payer requirements pertaining to billing, coding and documentation.

What will you provide?

• Maintains extensive caseload of coding denials
• Reviews insurance coding related denials, including but not limited to, DRG downgrade, DRG Validation, Clinical Validation, diagnosis codes not supported, incorrect or invalid CPT/HCPCS Codes, Modifier issues, and/or general coding error denials
• Responsible for reviewing assigned diagnostic and procedural codes against patient charts using ICD-10-CM and ICD-10-PCS or any other designated coding classification system in accordance with coding rules and regulations
• Reviews medical records for the determination of accurate assignment of all documented diagnoses and procedures
• Complies with timely filing deadlines for coding reviews
• Assists with short-notice timely filing deadlines for accounts with coding issues
• Formulates strategy for prioritizing cases and maintains aging within appropriate ranges with minimal direction or intervention from Managing Attorney
• Identifies issues and trends for reporting to the clients
• Research coding issues and provide extensive feedback via memorandums, articles, and training programs
• Formulates client friendly emails for Client Manager
• Contacts Insurance Carriers to resolve claim issues
• Prepares and submits appropriate appeals
• Maintains working knowledge of and adheres to assigned clients’ process and protocols
• Maintains working knowledge of and complies with applicable insurance carriers’ timely filing deadlines, claims submission processes, and appeal processes
• Maintains payer portal access and utilizes said portal to assist the team at large
• Escalates timely filing requests to Client Manager
• Escalates information requests to Client Manager
• Reviews extensive, high dollar claims and collaborates with Management in addressing the coding components of said claims
• Answers questions pertaining to coding analysis of accounts
• Advises Aspirion attorneys and employees about coding analysis
• Compiles training material and educational sessions associated with coding related topics and present such educational materials to Aspirion attorneys or other Aspirion team members
• Awareness of and adherence to Aspirion policy and procedures
• Researches complex issues
• Adheres to HIPAA compliance rules and regulations
• Responsible for reporting any violations relating to company policy protocol
• Responsible for escalating IT issues to Managing Attorney
• Performs additional duties as assigned

Requirements 

• Working knowledge of pertinent state and federal statutes
• Working knowledge of Uniform Hospital Discharge Data Set (UHDDS) definitions, ICD-10 CM and ICD-10 PCS Official Guidelines for Coding and Reporting, American Hospital Association (AHA) Coding Clinics and/or any CPT/HCPCS coding guidelines
• Experience in client systems

Education and Experience

• Inpatient Coding Certification is required
• CDI experience or CDIP certification is preferred
• Minimum of one (1) year of experience in revenue cycle management with a proven ability to consistently carry a robust caseload

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

$75,000 ‒ $80,000 Annually

APPLY HERE

Accounts Payable Specialist

by Kay Tay | Oct 25, 2023 | Uncategorized

At GOAT Group, the Finance team is responsible for managing the company’s financial profile. Through analysis, reporting, long-range planning and partnering with business leaders, our Finance team enables strategic decision-making and helps contextualize financial implications across the company. By joining our Finance team, you will work with a group of thoughtful, insightful individuals, all of whom are committed to solving complex problems and ensuring the continued growth of the company and its platforms.

Role Overview

An Accounts Payable Specialist is there to make sure all bills are processed, approved and paid in an efficient and timely manner. These financial specialists provide administrative and clerical support by processing, verifying, and reconciling invoices, responding to vendor inquiries and status updates, reconciling statements of accounts and monitoring expense reports.

In this role, you will:

• Monitors the AP inboxes to forward invoices to our designated systems for processing
• Enters and codes invoices using the tools and resources available to ensure proper entry into our financial system
• Handles vendor correspondence via email
• Investigates and solves problems associated with processing payment of invoices
• Assists with month end reports, audit selections, and ad hoc projects
• Files, saves, and maintains financial documents, vendor information, and invoice support
• Performs other duties as required to support the AP Department

We are looking for:

• 1-2 years of experience in Accounts Payable or Accounts Receivable
• Understanding of basic principles of finance, accounting, and bookkeeping
• Ability to function well in a high-paced and at times stressful environment
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical, problem-solving, and mathematical skills
• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to maintain confidentiality of company and employee information

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$28.85—$36.06 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

APPLY HERE

Editorial Assistant (Content Development, Books)

by Kay Tay | Oct 25, 2023 | Uncategorized

We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.

ABOUT THE ROLE

The Editorial Assistant is responsible for providing editorial and administrative support for a multifaceted publishing program, supporting both commissioning and content development across multiple formats and disciplines, and liaising effectively with authors, editors, reviewers, and in-house stakeholders to fulfil allocated responsibilities for the effective management of projects.

Key Accountabilities include:

1. Under direct supervision, complete assigned tasks to provide editorial and administrative support at all stages of the editorial publishing process across all formats, as part of the Content Development Team. In consultation with your manager, learn to balance and prioritize tasks, use effective time-management skills, and deal efficiently with routine queries and tasks.

2. Assist in project set-up, including creating or recording accurate product/content data using various internal systems (e.g., Oxford Publish) and running P&Ls from the system.

3. Process and track content and data, within defined procedures, including loading, reviewing, editing and manipulation in various systems, maintaining accurate tracking systems and producing samples and reports as required, and supporting the ongoing development and improvement of systems and workflows.

4. Under limited guidance, process standard contracts, including issuing, arranging for signature/countersignature, providing forms and documentation, handling routine contract queries, dealing with Royalties/Publications teams, maintaining contracting records, and supplying related information as required to other functions.

5. Support authors, including answering basic, routine queries and directing more complex queries to appropriate internal staff. Provide standard materials, explain content-delivery preparations, and maintain the relationship between authors and OUP.

6. With supervision, learn how to manage new-in-paperback projects, commissioning for multi-contributor works, and/or projects from the point of author-delivery to handover to Production.

7. Assist with preparing content for handover to Production, including assessing manuscripts, completing basic edits, generating coversheets, preparing artwork logs, updating metadata, confirming permissions, preparing handover forms and briefs, and preparing materials and notices for Sales and Marketing. Monitor progress of content through the Production workflow for own titles/projects and ensure that queries from the Production teams are handled or routed promptly and properly.

8. Process and track payment requests through relevant systems to ensure timely and accurate payments to suppliers, authors, and freelancers. Process requests for complimentary access to products and services for editors, authors, and contributors.

9. When requested, provide administrative support as required for the Heads of Content Development and Head of Editorial Operations, carrying out regular or ad hoc tasks as directed to help the department run effectively. This may include preparing and circulating reports; assisting with making and revising departmental best practice, training, and policy documents; calendar management; agenda management; arranging meeting rooms; and acting as a liaison with IT, Facilities, and other departments.

10. Work collaboratively with cross-functional colleagues, including maintaining information flow between Editorial and other departments across OUP to ensure that the publishing process runs smoothly.

11. Benefit the department, the Division, and the wider Press via your active, positive contribution in the performance of your accountabilities and your participation in additional projects as agreed with your manager.

ABOUT YOU

• Self-motivated, proactive, detail-oriented, receptive to feedback, and learns quickly
• Excellent organizational, time-management, and project-management skills, and the ability to balance a variety of responsibilities/projects and manage time effectively to meet deadlines
• Able to work consistently within established timeframes
• Strong oral and written communication skills
• Excellent proofreading and research skills
• Proficiency in word-processing and spreadsheet applications
• Able to work quickly, accurately, and diplomatically under pressure
• Able to work efficiently and effectively in a virtual environment

BENEFITS 

We care about work/life balance at OUP. We offer 15 days of vacation time that rises with service, 8 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. 

We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.

We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.

Position Location: This role can be hybrid, based out of New York, NY or Cary, NC. The role can also be remote in the United States 

GJC Level: S2 (for internal purposes only) 

Salary: $30,660 – $45,990 dependent on skills and experience

APPLY HERE

Healthcare Data Integrations Specialist 

by Kay Tay | Oct 25, 2023 | Uncategorized

The Healthcare Integrations Specialist is an exempt position that supports Vital Incite’s mission by working within the Data Integrations team and using education, experience and strong independent motivation and judgement to ensure that all integrations meet the high standards of quality and timeliness needed to best service our clients.  The Integrations Specialist will report to the Vice President of Operations and use his/her strong attention to detail and organization surrounding healthcare data integration to ensure that the assigned integrations activities progress within the prescribed timeframes and meet the departmental goals for timeliness, completeness, and accuracy.
Key responsibilities

Essential Responsibilities:

• Integration Outreach and Tracking
• DRSF-File Formats. Perform initial review of all new file layout documents; verify that all necessary data fields are being supplied/provide exception list for review and resolution; communicate to data source any deficiencies in layout that need to be resolved.
• SFTP. Work with data source and internal technology resources to set-up and test SFTP connections.
• Test Files. Timely address the receipt of any Test Files
• Validate the proper receipt through STFP.
• If actual data is supplied, load same into internal diagnostics database.
• New Data Partner Files (pre integration).
• Upon receipt of new data files, load into internal diagnostics database.
• Work with Integrations Team Lead to identify and resolve any issues, including missing fields and/or data.
• Reach out to data source regarding issues; see through to mutual resolution.
• Once new data file has been cleared for integration, transmit files 3^rd party integration vendor; track completion of integration process.
• Integrated Files (New Data Partners).
• Once integrated files for new data sources are returned by 3^rd party integrator, verify Control Totals and overall data completeness.
• Work with Integrations Team Lead to identify and resolve any issues
• Reach out to 3^rd party integrator and/or data source regarding issues; see through to mutual resolution
• Where necessary, obtain corrects data files; transmit to 3^rd party integrator for drop and reload
• Data extract and refreshes. For each refresh, which usually occurs bi-weekly, but may periodically occur weekly:
• Check Control reports for errors; work to resolve and work with Team Lead to create data issues tickets where necessary.
• Missing data – work to resolve data sources who have not supplied data; reach out to 3rd party integrator and/or data source regarding issues; see through to mutual resolution
• Prepare Refresh Report for mapping of group-level fields
• Recurring file data issues.
• Document and resolve data issues; communicate with data sources
• Obtain corrects data files; transmit to 3^rd party integrator for drop and reload
• Weekly Integration Status Meeting with Strategy Team.
• Prepare weekly meeting report.
• Work with Team Lead to deliver new integrations update
• Knowledge management. Tracks carrier information including layouts and mappings on internal team wiki page.

• Auxiliary Dataset Outreach and Entry
• Primary oversight role for outreach and entry of auxiliary datasets that are critical to Vital Incite integration efforts. May train and delegate tasks to Data Entry Clerk as appropriate.
• Administrative Report Creation – Oversight
• Oversees the assembling and distribution of reporting that integrates auxiliary datasets or trains Data Entry Clerk as appropriate. Examples include Clinic Budgets, Capacity and integration QA summary documents.
• Biometric Form Management.
• Set-up New Form Collection Client or Period, oversee Data Entry Clerk’s duties.
• Reports to VP, Operations, the status of any data entry queues on a weekly basis
• Sets up physical form and email templates
• Other duties as assigned.

Position Scope:

• Supervisory Responsibility
• This position is an administrative role within the Vital Incite organization will not be responsible for supervising others. Will train and audit work of Data Entry Clerk as appropriate.

Confidentiality

• This position has access to highly confidential information, which will require exceptional confidentiality to protect the privacy of clients as well as Vital Incite’s intellectual property.
• Independent Action and Judgement
• Must be able to make decisions concerning responsibilities with regard to priority and be disciplined and organized in the efficient use of time. The individual must have strong problem-solving skills and a tenacity for seeing tasks through to their completion.
• This position displays a willingness to make decisions, exhibit sound and accurate judgment, include the appropriate people in the decision-making process, and make timely choices.
• Contacts Internal/External
• This position will have contact with staff at all levels within the organization, up to and including senior management. The successful applicant must be able to communicate well with all Vital Incite employees and external vendors.

Work Environment:

• This position will be required to perform a variety of tasks, work under general supervision, and must be able to manage competing demands.

Expected Behaviors:            

• High integrity, trustworthy and dependable
• Strong independent judgement- able to review incoming facts and data and make decisions for best client outcomes.
• Organized and able to multi-task
• Results-oriented problem solver
• Entrepreneurial team player
• Internally driven and self-motivated
• Strong communicator and collaborator

Qualifications

• Education:
• Associate or Bachelor of Science degree in Economics, Mathematics, Statistics, Finance, Computer Science or Healthcare related field

• Experience:
• High degree of organization and follow through.
• Understanding of healthcare claims data is a plus
• Strong understanding of the Microsoft suite of applications (Excel, Word, Teams, and Outlook)
• Skills:
• Strong analytical and problem-solving skills
• Basic knowledge of SQL is preferred
• Strong communication skills, written and oral
• Strong organizational skills, able to manage multiple competing timelines simultaneously and follow-up with appropriate parties to ensure that timelines are met.
• Works well both independently or as part of a team
• Energetic, flexible, collaborative, and proactive
• Passion for Vital Incite’s mission and ongoing commitment to outstanding customer service

Benefits

We offer comprehensive benefits to employees, including medical, 401k, paid time off and much more.

APPLY HERE

ADA CONTENT SPECIALIST

by Kay Tay | Oct 25, 2023 | Uncategorized

Responsible for creating and maintaining all ADA content to meet requirements set forth by our Department of Justice (DOJ) agreement and governmental agencies for both shipboard and shoreside, as well as other ADA related projects

ESSENTIAL FUNCTIONS

• Research and service all post-cruise ADA complaints, ensure appropriate accommodations were extended and respond in a prompt, compassionate and professional manner; provide guests with timely updates on issues that require extended research
• Post-cruise written response must be answered within 30 days
• Collaborate with the Fleet ADA Compliance Managers and ADA Compliance Program Manager to develop and maintain shipboard ADA operational manuals and two-minute trainers
• Create iCare file and accurately document guest contact, issue type and detailed information regarding root cause of issues
• Responsible for accurate compensation data entry to ensure correct refunds/credits are processed
• Finalize case by providing resolution details in writing
• Develop, maintain, and oversee the completion of mandatory Department of Justice (DOJ) training programs to ensure adherence to regulatory standards 
• Offer guidance and assistance to Guest Services Manager (ADASO) in addressing escalated issues, including the assessment of appropriate compensation, while ensuring the delivery of reasonable accommodations
• Respond to all shipboard ADA inquiries prior to guest disembarking (or within 10 days)
• Responsible for thoroughly reviewing and editing all ADA letters generated onboard
• Work closely with the Guest Services Manager (ADASO) and ADA Compliance Manager on ADA related matters
• When necessary, escalates to the ADA Compliance Manager and VP of Guest Operations (ADARO) for any non-compliance issues or seek approval for any additional compensation
• Support the implementation of initiatives and strategies aimed at improving the guest experience for guests with disabilities and enhancing accessibility
• Collaborate with Guest Access, Guest Services Managers, and shore-side department heads to facilitate special needs accommodations and resolve any impediments or challenges
• Keep current on the latest developments concerning accessibility by reviewing technical, trade, and government publications and online forums, attending ADA conferences and training programs and maintaining membership in professional organizations
• Less than 25% ship-based travel

QUALIFICATIONS

• Bachelor’s degree in Hospitality, Tourism, Accessibility, Compliance, English
• Bachelor’s degree in Communications, Journalism or Writing preferred
• 5+ years in communications, editing or writing (ADA compliance or related experience is a plus) required
• Strong understanding of the Americans with Disabilities Act (ADA) and related regulations, as well as other disability-related laws and guidelines
• Proficiency in creating and editing digital content, including documents, websites, and multimedia materials, with a focus on accessibility
• Excellent writing, editing, and proofreading skills
• Ability to communicate complex accessibility concepts clearly and concisely

Thorough knowledge of and experience interpreting and applying the Department of Justice Americans with Disabilities Act (ADA) standards and regulations, including the Standards for Accessible Design. 

Demonstrate sensitivity to all cultural differences that may have an impact on the guest experience

Proficiency in Microsoft Word, Excel, Outlook and PowerPoint

Excellent organizational, interpersonal, and communication skills

excellent command of the English language, both written and verbal

able to motivate and inspire others; work effectively in a multi-tasked, fast-paced environment

requires strong attention to detail and excellent customer service skills.

Ability to analyze complex situations, problem-solve, and recommend solutions to promote accessibility and inclusivity.

Design Certifications with a focus on ADA Standards; ADAC, IAAP, CASp, or other accessibility credentials preferred

#LI-EJ1

#LI-Remote

The range for this role’s base salary is $51,600 – $75,300.  Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage 
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement 
  • On-site preschool program, wellness center, and health clinic at our Miami campus

About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

APPLY HERE

Transaction Monitoring Specialist , Square

by Kay Tay | Oct 25, 2023 | Uncategorized

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The mission of the Transaction Monitoring team at Square is to perform ongoing Anti-Money Laundering (AML) monitoring and other ongoing reviews to meet our regulatory, payment network, and partnership requirements. We monitor to ensure the safety and soundness of the Square system and maintain a healthy, compliant customer base.

Do you want to keep criminals from abusing the financial system? Are you someone who likes to do the right thing? Do you know how to maintain independence and objectivity? Square is looking for someone who is an experienced and motivated professional to combat BSA/AML risk as part of the transaction monitoring compliance program.

You will: 

• Monitor and act upon compliance-related alerts, including reviewing potentially suspicious activity and activity that violates Square’s rules
• Use detective-like mentality to investigate and escalate potentially suspicious activity such as money laundering
• Verify merchant information as part of identity verification and conduct due diligence reviews for anti-money laundering purposes
• Work with Square customers to ensure full compliance with all applicable laws and policies
• Partner with Support, Risk, and other operations teams within Square
• Occasionally attend compliance-related seminars to stay informed about the compliance industry
• Communicate with customers through Client Relationship Management Systems (CRM) and email

Qualifications

You have:

• 2+ years in a compliance and/or compliance operations role with a financial services firm, preferably in the payment or Fintech space
• Passion for Square, and an interest in technology/knowledge of the industry
• An operations mindset involving time-sensitive directives
• Experience communicating with and recognizing possible bad actors with a detective-like mentality
• Proven ability to work with in a fast paced, creative environment
• An independent executor who can perform flawlessly while maintaining high output
• CAMS certification preferred

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $41.30 – USD $50.43
Zone B: USD $38.37 – USD $46.92
Zone C: USD $35.10 – USD $42.88
Zone D: USD $30.96 – USD $37.88

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

APPLY HERE

Data Manager

by twochickswithasidehustle | Oct 25, 2023 | Uncategorized

We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams.

But creating winning experiences that benefit everyone simultaneously? That’s hard.

Now, 1,000+ property management companies are doing it with a fully managed Resident Benefits Package by Second Nature. We bring the expertise, technology, and service that professional property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 5-peat national industry vendor of the year.

Join 100+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple win experiences.

About the Role

The Second Nature Data Manager is responsible for the accuracy and integrity of all data related to Second Nature’s products and services. This position will be responsible for inputting and verifying data accuracy, maintaining records, and auditing data entry processes. The Data Manager will also be responsible for developing data entry procedures and auditing them regularly to ensure they are being followed.

Key Job Responsibilities

Input and verify data accuracy and integrity.
Develop, maintain and regularly audit data entry procedures.
Generate and upload reports to Salesforce.
Troubleshoot data entry issues and develop solutions to improve accuracy and integrity.
Identify trends in data and provide reporting and analysis to stakeholders.
Ensure charge details are being uploaded from partner ERPs on a monthly basis.
Swing enrollments from original opportunities to new opportunities.
Swing subscriptions from old portals to new portals.
Bulk upload and cancel enrollments.
Complete mass filter searches in Tableau and update ERP.
Layer lease IDs on enrollment level in Salesforce.
An opportunity to oversee Data VAs.

Preferred Requirements

2+ years of experience working with data management and data entry.
Demonstrated proficiency in Microsoft Excel and other databases, effectively utilizing formulas within Excel and Google Sheets.
Excellent written and verbal communication skills.
Knowledge of data validation techniques and procedures.
Ability to troubleshoot data-related issues.
Familiarity with Salesforce, Tableau, and/or other data visualization software.
Familiarity with Property Management software like Appfolio; Propertyware; Buildium; Rentvine; Rent Manager, etc.
Strong organizational and problem-solving skills.
Ability to work independently and collaboratively.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Why Second Nature?

Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
Location: Work Remotely from anywhere in the US
Flexibility: Open PTO and sick days
The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
Training: A supportive team to help you grow your career and unlock your full potential
Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category

Data Entry Specialist

by twochickswithasidehustle | Oct 25, 2023 | Uncategorized

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

We are currently looking to add new talent to our growing team!

About the Role:

The remote based Data Entry Specialist is responsible for reviewing dealer client invoices and translating relevant
information to worksheets. This is a measured position with weekly and monthly required quotas.

Qualified Candidates Need:

1+ year data entry experience or Dealership service department/automotive industry experience preferred, but not required
Strong reading comprehension and pattern recognition skills, with the ability to identify and summarize key information
Ability to learn new software applications and be comfortable working on diverse types of computer programs, with a strong working knowledge of Microsoft Office, specifically Excel
Ability to maintain focus while performing repetitive, computer-based tasks
Ability to perform duties with goal-oriented work methodology and adhere to stringent timelines
Strong knowledge of Google tools preferred
Professional verbal and written communication skills
Ability to work independently in a fast- paced environment with minimal supervision
Essential duties and responsibilities:

Review and translate information from client invoices to Excel
Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines
Occasionally required to make calls to customers
Other duties and special projects assigned or approved by management
In Return for Your Expertise, You Will Receive:

Excellent benefits including health, dental, and vision insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.
Home office setup support for remote employees.
A welcome “swag bag” with branded clothing as an official welcome to the team.
The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!
Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

Compensation: $18-20/hr

Advanced AI Data Trainer

by twochickswithasidehustle | Oct 25, 2023 | Uncategorized

Advanced AI Data Trainer – Fully Remote

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

Website | Video Demo | Core Values

The Business Context

You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.

The Role

As an Advanced AI Data Trainer you will be working closely with a team of other trainers, within protocols developed by the world’s leading AI researchers— training the AI to read, write, summarize knowledge, and interpret meaning. Think of it like being a language arts teacher or a personal tutor for some of the world’s most influential technology.

The goal of this AI is to be a safe, accurate, widely knowledgeable, and beneficial conversation partner to the world for a wide variety of purposes. Your job is to train, evaluate, and test the AI’s conversation skills, continuously equipping it to fulfill that purpose.

Day in and day out, you will:

Train the AI

You’ll spend the bulk of your time generating examples of ideal conversations, acting as both the User and the AI for the AI to learn from, collecting sources helping it read large swaths of humanity’s documented knowledge and distinguish between what is presented as fact vs. context vs. patterns of behavior.

Evaluate the AI

Our partner’s mission is to develop AI models that are safe, accurate, and beneficial to humanity. You will continuously evaluate the AI according to those criteria and our training methods. For example, you will be discerning the accuracy of the facts that the AI is outputting, but also the accuracy with which they interpret them.

Test the AI

How is testing different from evaluation? As the project grows over time, you’ll spend time actively trying to “break” the AI by “forcing” mistakes and improving the way these AI models recover. This is absolutely critical to its safety, accuracy, and use. You’ll document breaks and have the opportunity to recommend improvements to the training methods themselves to both our team and our client.

The Person

This is a humanities job that uses technology and relies more fully on your competencies than your formal experience––making it a rare opportunity that’s perfect for new grads, career transitioners, and those seeking an exciting encore career.

This position is great if you are the sort of person who is exceptional at generating copy intuitively, enjoying writing creatively on a frequent basis. You also have the metacognitive awareness to “show your work.” You can clearly explain your thinking and reasoning, helping others understand you and your thoughts better. In addition, you’re the sort of person with a deep interest in linguistics and learning about language. If you didn’t get a Ph.D., you probably wanted one. You instinctively document learnings and continuously refine methods, craving successive approximations and empirical questions. Finally, you’re someone who needs to be constantly learning new things and shudders at the thought of doing the same thing, day in and out.

In short, you are someone who:

lives to learn
can’t wait to try something new
drinks in language deeply
expressives their thinking fluidly
wants to get in on the bottom floor of a technology that already is fundamentally changing the world as we know it
Compensation & Career

Compensation

This is an entry-level role perfect for voracious readers early in their careers, or for career switchers keen to enter the technology field. Pay begins between $15-$20 / hour to top applicants anywhere in the world. The schedule requires a commitment of 40 hours / week

Please do not apply if you are looking for a part-time position!!

Life & Career

Ideally you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

30 Side Hustles You Can Do From Home

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

1. InstaGC
2. PrizeRebel
3. SwagBucks
4. Unique Rewards
5. Qmee
6. CXGroup
7. User Interviews
8. Presto
9. Shiftsmart
10. Gigwalk
11. Field Agent
12. Earnably
13. Google Opinion
14. UserLytics
15. Utest
16. Free Cash
17. KashKick
18. Unlock Surveys
19. Leo Surveys
20. Mind Field Online Opinion Panel
21. Leger Opinion Panel
22. Earn Haus
23. Rewardia
24. King Opinion Survey
25. Grab Points
26. We Go Look
27. I Vue It
28. Hey Cash
29. Poll Rewards
30. Mobee

Associate, Supporter Relations

by Kay Tay | Oct 24, 2023 | Uncategorized

Sandy Hook Promise (SHP) is a national nonprofit organization with a mission to end school shootings and create a culture change that prevents violence and other harmful acts that hurt children. Through its life-saving evidence-informed Know the Signs prevention programs, SHP educates and empowers youth and adults to recognize, intervene, and get help for individuals who may be socially isolated and/or at risk of hurting themselves or others. SHP is a moderate, bipartisan organization that supports sensible policy solutions that address the human side of gun violence and make schools safer.

SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School on December 14, 2012.

Commitment to Racial Justice, Equity, Diversity, and Inclusion

SHP strives to ensure its culture and work environment reflect the values of race, diversity, equity, and inclusion (REDI) and is responsive to the views and issues of the diverse communities with which we live and work. SHP encourages individuals who have demonstrated a commitment to equity and inclusion to apply.

Position Summary

The Supporter Relations Associate for Sandy Hook Promise is often the first real person most potential donors, supporters, activists, students and others communicate with after receiving email, text messages, seeing SHP in the media, and/or visiting SHP’s website or social channels. This role requires patience, compassion, and a genuine desire to help people engage with our mission. You will help people to understand SHP’s programs, advocacy efforts, and research, adjust communication and donation preferences, and, when appropriate, connect them with relevant staff members. Reporting to the Senior Associate, Supporter Relations, the Associate will help manage timely responses for the key inbound communication channels.

Job Responsibilities

• Respond to all routine email and SMS inquiries and requests in a timely manner including resource requests, donation cancellations, refunds, and other transactional support
• Investigate donor transactions and activities on multiple platforms for donor relations and internal team reporting needs
• Track daily/weekly data for reporting and monitoring donor trends/activity
• Coordinate across teams to ensure inquiries are responded to by appropriate team/staff member
• Assist with program-related support requests, social media inquiries, and online store orders.
• Other duties as assigned by Senior Associate, Supporter Relations in collaboration with the Associate VP of Communications and VP of Marketing.

Qualifications

Experience in public-facing customer service roles required

Solutions-oriented; ability to find a positive resolution to any issues that may arise

Ability to maintain calm demeanor throughout any supporter/donor interactions; ability to de-escalate challenging situations

Familiarity with where and how to find answers independently. (e.g., Search the website and other documentation)

Ability to navigate various communication platforms and use various customer service tools to process and track requests

Ability to use critical thinking skills to identify trends for supporter/donor needs, messaging for common inquiries and other process improvements.

Ability to advocate for the supporter/donor

Excellent written and verbal communication skills

Experience with Outlook and Excel

Must be able to work independently in a fast-paced environment

Willingness to help where support is needed.

Benefits and Salary Range

The salary range for this position is $52,000-$62,000. (New hires are typically brought into the organization at a salary closer to the start/middle of the range depending on qualifications and internal equity.)

SHP offers a competitive benefits package, including:

Generous paid time off and holidays

Paid parental leave Health, dental, and vision

Employer paid life insurance and short- and long-term disability

401k match

Employer Paid Employee Assistance Program.

Our organization operates within a distributed workforce, allowing for location flexibility across the country for most positions. We provide remote office support for all staff, which includes a laptop, home office reimbursement, monthly Wi-Fi reimbursement up to $40, and cell phone provided.

APPLY HERE

Complaint Handling Intake Associate

by Kay Tay | Oct 24, 2023 | Uncategorized

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

The Complaint Handling Intake Associate is integral to supporting the Post Market Quality Assurance department at Insulet through data analysis, reporting, trending, and documentation review, coordination of complaint and lot qualification data, device history reviews, and review and closure of certain categories of complaints. It requires organization and attention to detail while working with other functions within the organization to ensure compliance and accomplishment of tasks.

Responsibilities: 

• Analyze and process complaints in a uniform and timely manner, to ensure proper complaint coding and accurate complaint assessment.
• Perform data entry and prepare reports / graphs related to special projects, complaints and lot qualification.
• Maintain accurate documentation and files related to special projects, complaints and lot qualification.
• Review and analyze lot documentation (DHR’s) to determine if there are any anomalies that may have related to reported product failures.
• Process feedback letters and communicate to product support managers for various reporting sites.
• Perform basic product review and failure analysis.
• Support investigation and review of potential adverse events.

• Escalate complex complaint issues as per department policies and guidelines.
• Performs other duties as required.

Education and Experience:

Minimum Requirements:
• Associate degree or equivalent combination of education and experience with a minimum of 1+ year of experience with data management, record keeping, and trouble shooting in the Medical Device field, or other transferable experience related to organization, technical aptitude, and data management.

Preferred Skills and Competencies: 
• Effective verbal and technical writing skills. Ability to communicate at multiple levels 
of an organization.
• Ability to organize and judge priorities.
• Excels at generating and maintaining organized and accurate records.
• PC skill, word processing, spreadsheet, database.
• Able to work effectively in a high-stress, high-energy environment.
• Able to make decisions quickly based on vague or imperfect information and evaluate the need to obtain clarification and direction when necessary.

Physical Requirements (if applicable):
• This position is a desk job and requires sitting for extended periods of time.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote  

Additional Information:The US base salary range for this full-time position is $27.16 – $38.62. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

APPLY HERE

Credentialing Specialist

by Kay Tay | Oct 24, 2023 | Uncategorized

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive. This is where we got our start – Headway has built the first software-enabled national network of therapists who accept health insurance, making it possible for patients to find quality care they can afford and enabling mental healthcare providers to grow their practice.

We launched in April of 2019 and are now powering 500,000+ appointments a month. To scale our vision, we’ve raised over $225+ million in funding from a16z, Thrive, Accel, Spark Capital, Google Ventures, Andreessen Horowitz and Health Care Services Corporation.

Join us, and make an impact

About The Role

We are looking for someone to help us achieve our mission of increasing access to mental healthcare. In this role, you will own the credentialing process end-to-end including tracking, file review, issue resolution, and roster auditing. This role will have an outsized impact on the growth of the company and the accessibility of affordable mental healthcare to underserved populations.

What you’ll do in this role:

• Build out trackers and processes to keep our Credentialing operation running as smoothly as possible
• Organize contractor headcount to meet volume demands
• Troubleshoot and iterate on our playbooks and processes, constantly identifying opportunities to improve our efficiency
• Collaborate! Proactively partner across teams to deliver the smoothest Provider experience
• Stay laser focused on quality, accuracy, and the little details that make for a smooth credentialing process

You will love this role if…

• You’re highly adaptable. You can quickly change direction to execute different functions and responsibilities with ease.
• You want to learn and grow. You view this role as an opportunity to learn from a talented team 
• You are meticulous about details – nothing small sneaks past you
• You are an excellent communicator
• You’re a pro at building trackers. You know how to stay organized with excel 
• You know your way around google sheets (you could do a vlookup or pivot table in your sleep)
• You are passionate about increasing access to mental health
• You have at least 1 year of previous experience with health care provider/physician credentialing, billing, or medical reimbursement

Compensation and Benefits:

• Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
  • Group A: $80,000
  • Group B: $72,000
  • Group C: $64,000
  • Examples of cities located in each Compensation Grouping:
    • Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
    • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
    • Group C = All remaining cities
• Benefits offered include:
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Unlimited PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

APPLY HERE

Social Media Agent – Seasonal

by Kay Tay | Oct 24, 2023 | Uncategorized

100% WORK FROM HOME REMOTE OPPORTUNITY
H&R Block, the world’s leader in tax preparation services, is looking for a Social Media Specialist – Seasonal. We offer shift differential pay for mid, evening and weekend shifts. Associates are eligible for additional monthly and end of season incentives by exceeding performance standards. Details of both incentives to be provided during onboarding.

Day to day you’ll …

• Respond to various client issues through personable and engaging interactions across multiple communication channels (chat, email, and phone) and on multiple H&R Block social media pages (Facebook, Twitter, Instagram)
• Apply detailed research of agent knowledgebase to deepen understanding of multiple line-of-business products, processes, and tools
• Monitor and address client concerns that arrive via Google Play and IOS App Store reviews
• Escalate client issues to other internal teams when necessary
• Actively seek out and share information on external best-in-class social media customer service practices
• Provide insights to Leadership and Marketing into trends with client issues
• Actively participate in routine 1-on-1 coaching sessions that focus on performance
• Monitor and alert Leadership of brand risk posts
• Handle additional tasks as business needs require

Schedules Available:
Times: 9am-5:30pm Central Time

Days: 
SMTFSa
SMTWSa
TWThFSa
MTWThF
SMTWTh
SMThFSa

Compensation is $21.00 hourly 
This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
Successful candidates may be able to participate in one or more incentive compensation opportunities, which could generate additional earnings in accordance with the terms of each plan.

What you’ll bring to the team…

Education

• High school diploma or equivalent

Required Skills

• Minimum 1 year of experience in a customer service or financial services position, preferably in a large phone center
• Minimum 1-2 years of experience working in a Social Media Customer Care / Social Media Customer Recovery role (examples: TikTok, Instagram, Facebook, Twitter and YouTube)
• General knowledge of computer navigation including experience with Microsoft Office tools
• Prior experience with Microsoft Office tools
• General knowledge of troubleshooting issues with software and/or networking connectivity problems.

Work-from-Home Requirements:

• Must have a place in your residence that would be suitable for taking phone calls or chats in an area you would consider to be secure
• Must have an outlet for laptop and monitors to be connected to
• Need to be able to have a wired internet connection (not WiFi) at home with minimum upload and download speeds of 15MBps (Internet Speed Test required)
• Must have a smart phone and be willing to install an RSA token as well as Microsoft Teams on it

It would be even better if you also had…

Preferred Skills

• Must be highly organized, possess good written and verbal communication skills, including the ability and desire to perform problem resolution and full follow up
• Previous experience with Executive level communications a plus
• Experience with social media aggregators like Khoros, Sprinklr, a plus

About H&R Block…

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

APPLY HERE

Content Writer – Remote In Charlotte, NC

by Kay Tay | Oct 24, 2023 | Uncategorized

Benefits Start Day 1 for Full-Time Colleagues – No Waiting Period!

Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities and essential job functions include but are not limited to the following:

● Accountable for creating content to drive traffic, engagement, and leads that deliver sales and customer retention

● Collaborate with stakeholders across functions and teams to deliver an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost

● Research, write, and edit for content development, including, but not limited to: sales collateral, white papers, guides, emails, infographics, blogs, articles, video scripting,

presentations, webinars, internal messages, and other writing support as needed.

● Approach the job with a brand publisher mindset: to create the content audiences are looking for and then to optimize the path to conversion

● Participate in the creation of an effective, relevant, executable, and measurable editorial content calendar for multiple brands, across multiple channels

● Ability to support multiple brands with different product and service lines

● Proofread for grammatical, spelling, and content errors and inconsistencies.

● Editorial requirements include basic SEO understanding, content categorization and structure,

content development, distribution and measurement

● An understanding of traditional and digital marketing distribution channels including email, newsletters, community sites, blogs, social platforms, and websites. An appreciation for the best practice in content creation for each channel is necessary. Knowledge of marketing automation software such as HubSpot is a plus. Familiarity with Adobe Creative Suite products is also plus

● Participation in the integration of content programs with brand campaigns to drive brand to demand

● Participation in the creation/expansion of a dynamic, effective thought leadership program for relevant brands

● Assist in the creation of sales enablement tools designed to highlight our differentiators and value propositions

● The ability to present to Executives key elements and results of content initiatives

● Write clear and concise for business-to-business operational communications and business-to-business marketing communications

● Meet tight deadlines and fast-turnaround requests

Required Experience

● Bachelor’s degree in a related area required, BA or BS; Master’s degree a plus.

● Previous Internship or 1+ year experience of copywriting, journalism, or communications experience

● Able to edit highly technical work and translate it to reach broad audiences

● Able to work in a fast-paced environment and switch tasks quickly

● Expert editorial knowledge and ability to ensure content and messaging adheres to established brand guidelines

● General graphic design knowledge or understanding

● Knowledge of Salesforce.com and marketing automation software such as HubSpot is a plus

● Background in writing for science, service, or technical fields is a plus

● Expert understanding of brand management, brand positioning, awareness

● Aware of conversion rate optimization tactics and the ability to leverage campaign KPIs and foresight for maximum ROI

● Advanced knowledge of Google Platform tools and services

● Knowledge of prominent PPC platforms, including but not limited to: Google AdWords, LinkedIn, Facebook, and Bing

Required Leadership Traits and Characteristics

● Strong project management skills and understanding how to manage the priorities of multiple

stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales

● Experience managing projects is appreciated but not required

● Highly creative, autonomous, self-starter, problem solver

● Able to think strategically and engage with proper stakeholders and colleagues

Formal Education, Qualifications or Training

Bachelor’s Degree or equivalent in a Marketing related subject required

ABOUT US

Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we’re more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It’s hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge. Don’t let this opportunity crawl away, literally.

APPLY HERE

Activity Specialist, 6-12, Digital Curriculum (Contract)

by Kay Tay | Oct 24, 2023 | Uncategorized

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Activity Specialist will work on a contract basis as part of the Digital Curriculum Team, which itself is part of the larger Amplify Math Curriculum Team. The Activity Specialist works in tandem with various groups of the Amplify Math Team to create digital lessons, practice, and assessments for Amplify Desmos Math. The ideal candidate for this role should enjoy creating digital math lessons and manipulatives, consider their usefulness for other teachers and have a deep understanding of designing socially just digital activities. The Activity Specialist reports to the Digital Curriculum Manager. This is a contract role.

In general, Amplify Desmos Math lessons (and their digital lesson counterparts):

• are consistent with a student-centered, problem-based pedagogical philosophy
• foster a social, collaborative learning environment
• teach and demonstrate math in an engaging way
• help students identify as mathematicians
• demonstrate the utility, power, and beauty of math
• assist educators in orchestrating productive mathematical discussions

Responsibilities:

• Collaborate to produce digital lessons, practice, and assessments. 
• Participate in rounds of feedback with various stakeholders on digital content.
• Meet regularly with Print Curriculum, Digital Editorial, and Design to create digital activities and share digital content. 
• Work with Interaction Developers to embed digital interactives or manipulatives into lessons and other activities.
• Manage production timelines across multiple teams to meet deadlines for content creation. 
• Tag content with appropriate metadata, including standards and scoring.
• Participate in workshops with Curriculum and Design teams. 

Basic Qualifications:

• Experience building lessons and/or graphs in Desmos Activity Builder, with particular attention to creating interactions using the computation layer. 
• Expertise in teaching secondary math in a variety of educational settings.
• Experience with curriculum writing and/or development.
• Bachelor’s degree in mathematics education, mathematics, or another quantitative field.
• Proficiency using Google’s digital teamwork tools (Sheets, Drive, Meet, etc.).

Preferred (but not Required) Qualifications:

• Familiarity with advanced authoring techniques within the Desmos Activity Builder, such as pattern matching and the use of actions.
• Experience with the Amplify Desmos Math or Illustrative Math curriculum. 
• Advanced proficiency in scripting JavaScript, MATLAB, Python, Haskell, or any other object-oriented mathematical coding language. 
• Willingness to travel to Amplify’s New York Office Headquarters.

Compensation:

The hourly rate range for this role is $35-$40.

APPLY HERE

Copy Editor (contractor)

by Kay Tay | Oct 24, 2023 | Uncategorized

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Copy Editor will work closely with content developers, producers, and designers to build and improve the Amplify Elementary English Language Arts curriculum product. The person in this role is responsible for editing and proofreading elementary ELA curriculum and other materials, along with tracking and researching reported errata items in published existing products, both print and digital.

Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.

Responsibilities of the Copy Editor: 

• Copy edit and proofread curriculum and other relevant materials (both print and digital components)
• Collaborate with writers to understand their intended meaning and improve on the clarity of their text
• Identify inconsistencies and raise other content issues to writers for resolve
• Check the accuracy of direct quotes and details such as page references and material/resource references
• Ensure content adheres to style guidelines and correct text when necessary
• Validate the accuracy of direct quotes and details such as page references and material/resource references
• Align all text to reflect in-house styles

Basic Qualifications of the Copy Editor: 

• Bachelor’s degree
• 4+ years of copy editing experience with a track record of producing clean documents on time
• Advanced written and verbal understanding of the English language and rules of grammar, punctuation, and other technical aspects of writing

Preferred Qualifications of the Copy Editor: 

• Working knowledge of elementary ELA products
• Working knowledge of literature and/or early literacy
• Experience editing print and digital curricular materials
• Outstanding communication skills and an experience working collaboratively with team members, including writers, reviewers, graphic designers, and managers
• Attention to detail and demonstrated ability to meet deadlines

Compensation:
 
 The hourly rate range for this role is $40.

APPLY HERE

Content Marketing Specialist

by Kay Tay | Oct 24, 2023 | Uncategorized

**Please include with your application 3-4 existing writing/creative samples for enterprise companies, including blog/article, a report/long form piece, social media and client assets with a short description of each piece and your role in it.**

Pachama is looking for a Content Marketer to help tell the story of the next era of nature restoration. You will be focused on setting, implementing and measuring the content strategy spanning Pachama’s owned and shared channels, with a focus on educating large enterprises on the value of restoring nature and the new tools that will help them along the way.

The ideal candidate is an excellent writer with a creative eye who is able to rapidly absorb and distill technical content. This individual has demonstrated an interest in climate solutions and has a track record of success in dynamic, startup environments.

Location:

This role is fully remote, located within 3 hours of EST time zone.

Who We Are:

Pachama is a technology company on a mission to restore nature to solve climate change. Harnessing the latest advancements in satellite imagery, remote sensing, and artificial intelligence, Pachama evaluates the carbon stored in our forests and monitors forest growth over time. Pachama has two distinct pathways to help brands meet their climate targets today and create long-term strategies for the future. With Pachama Verified projects, companies can invest in existing high-quality forest conservation and restoration projects vetted by Pachama’s rigorous evaluation process. Through Pachama Originals, companies can start projects from the ground up, making catalytic investments in the next generation of tech-enabled forest carbon projects.

What You Will Help Us With:

• Develop and manage Pachama’s editorial strategy, calendar and guidelines
• Produce high-quality articles, newsletters, white papers, blogs, case studies, presentation content, speeches, survey reports and web copy
• Work closely with Pachama’s forest scientists and product team to tell the inspiring, data-rich stories of our projects across video, blogs, product and sales assets
• Manage Pachama’s newsletter and social channels, including community engagement with a highly technical audience
• Work closely with internal subject matter experts, the marketing team, and external partners to educate companies on the importance of nature, the value of carbon markets, and technology’s role in bringing quality, transparency and scale
• Develop and institute content creation best practices through frequent testing of new content formats and distribution channels
• Manage creative freelancers including designers, videographers, writers, and other agencies
• Act as a steward of the Pachama brand, creating stories that inspire and invite customers to echo and amplify our narrative

Experience & Skills We’re Looking For:

• Exceptional writer and storyteller
• 3+ years of experience in marketing in a high-growth technology organization
• Experience crafting thought leadership spanning articles, speaking abstracts, and sales enablement tools
• 2+ years of experience managing enterprise social media accounts
• Some experience using Adobe Suite and Figma
• Able to navigate internal organizations and align stakeholders on a shared message
• Able to quickly digest and simplify technical content, specifically on remote sensing, forest science and carbon accounting
• Passion for our mission to restore nature and solve climate change
• Spanish and/or Portuguese speaker preferable

$119,000 – $124,000 a year

The salary range for this position is $119,000 USD to $124,000 USD. Salary ranges are determined by role, level, and location. The salary for each posting reflects the compensation for new hire salaries for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The position is also eligible for equity.

Even if you don’t meet all these requirements, we encourage you to apply if this job description excites you. We are looking for ambitious people to help make an impact on climate change. That purpose requires us to bring together a diverse set of people with different backgrounds, perspectives, and skills to create solutions that work for all.

APPLY HERE

Credentialing Verification Specialist

by Kay Tay | Oct 24, 2023 | Uncategorized

Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a devotion to quality patient care. Our mission is To Transform Radiology.

POSITION SUMMARY

Radiology Partners is hiring a Credentialing Verification Specialist. The position will report to a credentialing manager and will be focusing primarily on providing accurate verification of Radiologists’ credentialing information.

POSITION DUTIES AND RESPONSIBILITIES

• Performs primary source verification and other data source collection required for initial appointment and reappointment
• Perform research on unknown or invalid contact information to redirect requests as needed
• Follow up on outstanding verification requests to ensure timely responses
• Prepare credentialing files for commission review
• Assists in maintaining the Radiologists’ data to ensure compliance with governance documents and regulatory authorities
• Along with the credentialing team coordinates preparation activity for J.C.A.H.O. surveys
• Performs related responsibilities as required

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• 2 – 3 years of experience in credentialing
• Ability to organize, prioritize, and manage multiple priorities
• Excellent verbal and written communication skills including letters, memos, and emails
• Excellent attention to detail
• Ability to research and analyze data
• Ability to work independently with minimal supervision
• Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization
• Proficient use of Microsoft Office applications (Word, Excel) and internet resources

Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

APPLY HERE

Data Entry Specialist

by Kay Tay | Oct 24, 2023 | Uncategorized

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

We are currently looking to add new talent to our growing team!

About the Role:

The remote based Data Entry Specialist is responsible for reviewing dealer client invoices and translating relevant
information to worksheets. This is a measured position with weekly and monthly required quotas.

Qualified Candidates Need:

• 1+ year data entry experience or Dealership service department/automotive industry experience preferred, but not required
• Strong reading comprehension and pattern recognition skills, with the ability to identify and summarize key information
• Ability to learn new software applications and be comfortable working on diverse types of computer programs, with a strong working knowledge of Microsoft Office, specifically Excel
• Ability to maintain focus while performing repetitive, computer-based tasks
• Ability to perform duties with goal-oriented work methodology and adhere to stringent timelines
• Strong knowledge of Google tools preferred
• Professional verbal and written communication skills
• Ability to work independently in a fast- paced environment with minimal supervision

Essential duties and responsibilities:

• Review and translate information from client invoices to Excel
• Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines
• Occasionally required to make calls to customers
• Other duties and special projects assigned or approved by management

In Return for Your Expertise, You Will Receive:

• Excellent benefits including health, dental, and vision insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.
• Home office setup support for remote employees.
• A welcome “swag bag” with branded clothing as an official welcome to the team.
• The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!

Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

Compensation: $18-20/hr

APPLY HERE

Data Quality Associate

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

By joining the Boston-based nonprofit, CISCRP, you will join a team dedicated to raising awareness and understanding about clinical research participation and the important role it plays in public health.

The Data Quality Associate is dedicated to ensuring that information and materials produced by CISCRP are accurate and meet our high-quality standards. Under the supervision of the Quality Control Officer, the Data Quality Associate will work with members of other CISCRP departments and our sponsor partners to develop, implement, execute, and audit data quality processes as needed.

We Offer

Competitive benefits package
Flexible work schedule
Mission-driven work culture in a supportive and fun work environment
Development and training opportunities
Altruistic feeling
Main Responsibilities:

Perform data entry/merging and quality control checks of specific materials (for example, entering/merging of participant-specific information/data from Excel into PDF template, or quality checking/editing large data Excel files
Assist other departments in the design of quality edit checks to ensure data quality objectives are met, as well as participate in cross-functional teams on development and improvement.
Perform audits to ensure internal CISCRP policies and standard operating procedures are being followed and adhered to.
Establish, monitor, and track key performance indicators as it relates to quality assurance and performance.
Assist Quality and Compliance Officer with Issue Reporting and Vendor/Client Assessments.
Other quality and compliance-related tasks as needed.
What You Bring

1-2 years of experience in data quality and compliance or data entry
Bachelor’s degree preferred
Strong attention to detail
Ability to accurately and efficiently enter/merge and QC data from multiple source files
Effective written and verbal communication skills
Ability to collaborate across departments to understand and perform project needs
Strong analytical skills/problem-solving/conceptual thinking
Job type: Full-time

Pay: $55,000 – $65,000 per year

COVID-19 considerations:

CISCRP offers a flexible hybrid working model, where employees work partly in the physical workplace, and partly remotely. We also offer fully remote positions.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CISCRP we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

Marketing Coordinator

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Description
Job Type: This is a fully remote, hourly part-time position working 10-20 hours per week with the potential to grow into a full-time position based on performance.

Who We Are

Check Off Your List is a rapidly growing company with a strong commitment to innovation and excellence. Our mission is to provide the highest quality products and services to our customers while fostering a culture of collaboration, creativity, and continuous improvement. We value teamwork, integrity, and dedication in all that we do.

We believe that our employees are our greatest asset. We strive to create an inclusive and supportive environment where everyone can thrive and reach their full potential.

Your Role

We are seeking an experienced and highly motivated Marketing Coordinator to join our team. You will work on our production team to execute marketing strategies that drive brand awareness, engagement, and sales. This role requires excellent communication skills, creativity, strong problem-solving abilities, attention to detail, and the ability to meet deadlines.

What You’ll Be Doing

Collaborate with the production team implement marketing strategies that align with clients’ needs
Create marketing campaigns across various channels, including social media, email, print, and digital advertising
Develop and maintain marketing collateral, such as brochures, flyers, presentations, and website content
Ensure all marketing materials and communications adhere to brand guidelines and messaging
Collaborate with internal teams to ensure smooth and timely project execution
Perform other duties, as assigned
Requirements
What We’re Looking For

Bachelor’s degree in Marketing, Communications, or a related field
3+ years of experience in a marketing role
Strong knowledge of various marketing channels, including social media, email, and digital advertising
Experience with email marketing applications such as ActiveCampaign, HubSpot, or similar
Strong skills in Canva/Adobe suite of products
Must have your own computer
How You’ll Succeed:

Keen eye for detail and the ability to creatively develop a variety of high-quality marketing materials with minimal guidance
Exceptional time management and organization skills with the ability to multi-task, respond promptly to requests, shift focus as needed, and produce high-quality work within deadlines
Exceptional communication skills, both written and verbal
A strong team player with a collaborative mindset
A commitment to learning, growth, and continuous improvement
Equal Employment Opportunity

Check Off Your List is an Equal Opportunity Employer. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Schedule & Working Hours

Check Off Your List provides the ability for flexible working hours to allow you to meet your personal needs while also fulfilling the expectations of the position. While we are flexible on specific working hours, we prefer a candidate with availability Monday through Friday and the flexibility and willingness to respond to client needs as they arise.

Salary Description
$21 – $24 per hour

Data Entry Specialist Lead – 13966131

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Job Description
2 – Data Entry Operator
Specific Skills Desired: Optical Experience
Brand: Wholesale
Location: 100% Remote – Preferred Central Time Zone
Bill Rate: $25.00
Duration: 6-9 months

The primary focus of this position is to provide leadership to the Rx data entry department and manage workflow. Duties in this position are usually repetitive, requiring analysis and use of individual judgment.

All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability for overtime as needed:

• Manage workflow and scheduling to ensure jobs are completed in a timely manner.
• Analyze and correct work orders in Lab Management Software System.
• Troubleshoot issues to identify areas of improvement and recommend ideas to department manager/supervisor.
• Audit processes and use relevant metrics to communicate and measure/address individual and departmental performance gaps.
• Assist in training of new hires and conduct training on any new products/process for all employees within the department.
• Lead or actively participate in key department initiatives such as Lean Six Sigma, TQM, Safety and other projects as assigned.
• Lead, facilitate and document department meetings.
• Tray up work by expected delivery and priority level.
• Route work to inter company offsite locations.
• Analyze problems that arise and determine actions that will minimize the problems, decrease costs and/or improve yields or efficiencies, recommend changes to department manager/supervisor and, upon approval, implement those changes.
• Enter Rx orders into Lab Management Software System.
• Conduct price verifications on lens options as requested by customer service/account(s).
• Process redos in Lab Management Software System.
• Research and verify availability of products.
• Perform other duties within the Rx data entry department or other areas as assigned.
• Maintain a clean and organized work environment.
• Observe and enforce all company policies, rules, and safety practices.Bill Rate: $25.00 Work Environment: • Fast paced, production environment. • Regularly work with others. • The noise level in the laboratory is generally moderate. Safety and Ergonomic Requirements: • Must practice safe work practices at all times and report any unsafe conditions immediately. • Required to wear the appropriate PPE while in the laboratory, including but not limited to safety eyewear and enclosed shoes. • Attend and participate in all required safety trainings. • Follow all Lock Out/Tag Out procedures as required for both authorized and affected users. • Participate in daily ergonomic stretches and follow all ergonomic requirements of the position. • Follow all personal dress requirements according to the established dress code and safety requirements. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience • High School education or equivalent preferred. • 4+ years previous related experience and/or training required. Language Ability • Ability to read and interpret documents such as safety manuals, operating instructions, and procedure manuals. • Ability to write short correspondence. • Ability to effectively present information and respond to questions from groups of managers, employees, and the general public. • Ability to communicate effectively in a team environment. Math Ability • Basic ability to add and subtract. • Understand decimal numerical sequencing. Reasoning Ability • Ability to multi-task and prioritize. • Demonstrate good judgment and decision making skills. • Ability to motivate employees. Computer Skills • Basic understanding of the Microsoft Office programs including Microsoft Word, Microsoft Excel, and Outlook. • Keyboarding skills with ability to 10 key and type. Certificates and Licenses • None required.
  Client requires last 7 years of employment verfication and minimum education required for all roles is High School dipoloma unleass specified in the job description.

Accounts Receivable Specialist

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Our confidential client is actively hiring an Accounts Receivable Specialist in a remote role to support their finance department. This is a critical role in ensuring the efficient and effective administration of the accounts receivable process within the organization. The position is responsible for the accounts receivable process, including invoicing, payment collection, cash applications, and account reconciliation. If you’re a specialist in the field and meet the necessary qualifications below, apply today!

Primary Responsibilities:

Accounts Receivable

Participate in all aspects of the accounts receivable process, including invoicing, cash application, collections, and account reconciliations. Ensure accuracy, timeliness, and compliance with policies and procedures.
Continuously review and enhance accounts receivable processes and procedures to increase efficiency, reduce delinquencies, and streamline operations. Strategically integrate automation and technological solutions to heighten operational effectiveness.
Coordinate and supervise the accurate and timely issuance of Client invoices, ensuring compliance with contractual terms and regulatory requirements.
Use templates to prepare and send invoices to clients, and then follow up with them to confirm receipt of all billing documentation.
Oversee the reconciliation and posting of client payments to ensure accurate allocation of funds to the appropriate client accounts and invoices.
Monitor and manage the collections process, ensuring proactive follow-ups on overdue accounts.
Generate and analyze accounts receivable reports, aging analyses, and key performance indicators (KPIs) to identify trends, risks, and opportunities. Compile the data to prepare regular reports for management review.
Collaborate with project managers to develop and maintain positive relationships with key clients.
Participate in process improvement initiatives to enhance efficiency and accuracy in financial operations.
Stay up to date on accounting standards and industry best practices.
Financial Reporting

Assist CFO with preparing reports that summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.
Assist with internal and external audits required by CPA, IRS, and other regulatory agencies; provide necessary documentation and respond to audit inquiries in a timely and accurate manner.
Maintain and update the weekly spreadsheet utilized by the Accounting Department to provide an accurate and up-to-date overview of financial activities.
Required Knowledge, Skills, & Experience

Strong knowledge of accounts receivable principles, practices, and regulations.
Proficiency in using accounting software and ERP systems (i.e. QuickBooks).
Excellent analytical, problem-solving, and decision-making skills.
Exceptional interpersonal and communication skills to effectively interact with clients, team members, and other stakeholders.
High attention to detail and strong numerical accuracy.
Proactive and results-oriented mindset with a focus on continuous improvement.
Ability to work under pressure, meet deadlines, and handle multiple priorities simultaneously.
Proficient in Microsoft 365 applications.
Advanced proficiency in Excel; including pivot tables, lookups, and spreadsheet management.
Education and Experience:

Bachelor’s Degree in Accounting, Finance, or a related field.
Minimum 3 years of progressive experience in accounts receivable positions.
Additional certifications (e.g. CMA, CPA) are a plus
Schedule:

Remote
Part Time, 25-30 hours weekly
Flexible schedule
Salary:

$22 per hour

Content Writer (Remote)

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Job Description
WebstaurantStore, the world’s largest online restaurant supply company, is looking for entry-level candidates who possess strong writing and research skills to join our growing company as Content Writers. This role focuses on developing engaging written content for our website and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

As a Content Writer, you will:

Write in-depth product descriptions with the perfect blend of creative and technical writing skills
Write and edit a variety of content including articles, blogs, and other supportive text
Regularly correspond with external vendors and internal departments to complete projects
Edit product descriptions and supportive text throughout our website
Work on special projects such as video transcripts and maintaining internal resources
Manage an ongoing task list of special projects and several hundred product descriptions per week
Participate in team meetings and product trainings
Communicate with the Purchasing, Digital Content, Photo, Video, Design, and SEO departments to complete projects on deadline
We are looking for driven, motivated candidates who:

Have solid written and verbal communication skills
Are self-motivated to complete work assignments
Possess strong attention to detail
Are able to multi-task
Have familiarity with SEO best practices regarding content
Are receptive to feedback on their work
Take initiative to solve problems independently
Are willing to learn new tasks and new software
Can adopt our writing style
Have superior research skills
Are willing to suggest improvements related to site features
Are familiar with the Microsoft Office Suite, including Excel
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.

As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country personally and professionally.

If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Content Writer position with you! Submit your resume and apply online today.

Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

SEO Consultant

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Job Description:

The SEO Consultant will be responsible for handling all day-to-day tasks and work on our SEO accounts. They will also act as the first point of contact for basic client or task-related questions. The SEO Consultant performs on-site optimizations, blog content, social media content, review responses, citation cleanup, and performs link outreach and acquisition. This is a fully remote, entry-level position.

Essential Functions:

Perform all daily task work on up to ten SEO accounts
First point of contact for basic client questions or task-related questions
Building custom SEO reports using Google Analytics data
Writing and editing website content and meta tags
Performing all link outreach and communication on behalf of car dealers
Acquire new links by helping organizations partner with car dealers or finding other unique local link opportunities
Citation clean-up and citation building
Writing and posting blog content; working with the WordPress CMS
Finding, writing, and scheduling daily social media posts for Facebook and Twitter
Required Skills/Experience:

Bachelor’s Degree or equivalent industry-specific experience
Minimum of 6 months of SEO experience
Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines
Basic HTML and CSS knowledge
Strong in Excel, Microsoft Word, Screaming Frog, and Photoshop
Excellent content writing and content editing ability
Familiar with Google Analytics and data analysis
Preferred Skills/Experience:

3 years’ experience in Local SEO
Ability to confidently communicate with car dealers
PR and outreach experience
Experience managing processes within a small team of up to five consultants

LI-Remote

The salary range for this position is $37,500 – $66,300.

The maximum range shown represents your earning potential with DealerOn for the life time of the role.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

This is a remote position and is available in various US locations; however, it is not open to residents of…

Alabama (AL), Alaska (AK), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Hawaii (HI), Idaho (ID), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Massachusetts (MA), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Dakota (ND), Oklahoma (OK), Roade Island (RI), South Dakota (SD), Vermont (VT), Washington (WA), Wisconsin (WI), and Wyoming (WY).

About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

Medical, dental and vision insurance
Company matched 401K plan
Flexible PTO + Sick Leave
4 weeks paid Parental Leave
8 Paid National Holidays
State of the art technology
Company-paid basic Life Insurance
Voluntary supplemental Life Insurance
Voluntary long-term/short-term disability insurance
Voluntary Pet Insurance
Optional Healthcare/Dependent Care FSA Account

Corporate Accounting Generalist

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Description
Aduro Advisors is looking for bright and talented individuals to join our growing internal Operations team. The Corporate Accounting Generalist plays a key role in supporting more than 500 clients and over 300 employees by maintaining the client service database, supporting the quarterly billing process, scheduling vendor payments and reconciling payroll records with a high level of accuracy. This candidate will interact with various individuals within the company and will report directly to the Corporate Accounting Manager and work with People Operations, vendors and employees.

Why Aduro?

We’re not your typical fund administrators. We’re modern, innovative, and backed by deep industry experience, allowing our clients to focus on investing while we handle the details. We pride ourselves on providing our clients with thoughtful and adaptable service while leveraging best-in-class technology.

We thrive in a people-first culture where each team member can impact the success of the business. We do this by investing heavily in training and development programs, providing ample opportunities for growth, and focusing on fostering a culture of collaboration and community.

The Corporate Accounting Generalist works directly with the Corporate Accounting Manager and the CFO to support the internal accounting functions of Aduro Advisors. In this role, you will play an integral part in keeping the day-to-day AR, AP and financial operations for the company running smoothly. If you possess a high level of reliability, precision, attention to detail, and knowledge of best practices in accounting, we would love to hear from you!

Here is the type of work you will do:

Salesforce Client Database Management (40% of the time):

Maintain and update accurate billing data for all client relationships
Maintain and update schedule of clients’ key third-party vendors (legal, audit, tax, etc)
Maintain employee staffing records across clients and internal teams
Accounts Payable (30% of the time):

Manage the Accounts Payable process including the timely review and scheduling of payments to vendors, and correct coding of expenses
Process accounts payable on a weekly basis using Bill.com
Process and reconcile expenses and credit card reports using Paylocity and Xero
Reconcile bank transactions and prepare journal entries in accordance with US GAAP in Xero
Support audits with external auditor by providing accounts payable data and pulling selected invoices for review
Assist in the annual 1099 reporting process and year-end reporting including maintaining collection of W-9s and potential agreements kept up to date and on file
Support ad hoc project requests from colleagues
Payroll Responsibilities (30% of the time):

Update payroll records by entering changes in wages, benefits, deductions, job titles, etc. in Paylocity
Set up new tax jurisdictions in Paylocity when needed
Manage and track employee retirement and health savings contributions
Audit benefits, payroll, and paid time off (PTO) reports on a quarterly basis
Ensure that employee benefits are accurately set up with our benefit administrators
Accurately maintain employee records in Paylocity
Paylocity or similar payroll software experience preferred
The salary for the Corporate Accounting Generalist role will range from $50,000-$65,000. Salary is determined based on current market data and candidate experience level. This role may be fully remote or may be part-time in the office (Denver, CO or Princeton, NJ) depending on the candidate’s location.

Perks of Working at Aduro:

Competitive salary
Health/Dental/Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
Paid Time Off (PTO)
401k with Employer Match
Company-wide social events and programs
Dog-friendly office in downtown Denver
Requirements
You have 1-2 years of experience in an accounting role with specific experience billing professional services clients, processing accounts payable and supporting payroll activities
You are proficient in accounting systems such as Xero or QuickBooks
You are comfortable with software systems including Microsoft Word, Excel, Google/G Suite, Box, Slack
You have excellent data entry and computer skills
You have exceptional attention to detail and the ability to multi-task
You have excellent verbal and written communication, customer service and telephone skills
You are self-motivated, proactive and able to work independently with the ability to ask for what you need
Salary Description

Specialist, Quality Assurance

by twochickswithasidehustle | Oct 24, 2023 | Uncategorized

Job Description – Specialist, Quality Assurance (03Q16)

Specialist, Quality Assurance
Bringing smiles is what we do at TTEC… for you and the customer. As a Quality Assurance Specialist working on-site in Malta, New York you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?

You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.

You’ll report to Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

For this New York, New York United States-based position, the expected base salary is $37,065 -$41,189

During a Typical Day, You’ll

· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.

· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.

· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.

· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.

· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.

· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.

· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.

· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate

What You Bring to the Role

· High school diploma or equivalent

· 6 months or more of customer service and call center experience

· Understanding, interpreting, and manipulating data for reporting

What You Can Expect

· Supportive of your career and professional development

· An inclusive culture and community minded organization where giving back is encouraged

· A global team of curious lifelong learners guided by our company values

· Ask us about our paid time off (PTO) and wellness and healthcare benefits

· And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

KashKick

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Payment Poster

by Kay Tay | Oct 23, 2023 | Uncategorized

Are you a detail oriented professional, with a background in accounts receivable, billing and/or collections? Are you driven to succeed, and being recognized for your success? Wouldn’t you love to be a part a team where management is focused on nurturing a strong culture? If so come join us at BetterNight.

BetterNight is a professional medical service and supply company, focused on sleep & sleep therapy. Our focus is on diagnosis on sleep apnea through home sleep study and treatment through the use of CPAP therapy or oral appliance therapy.

SUMMARY

This position is responsible for posting patient, insurance, and other payments through the billing software (Brightree). This position is an escalation point for other employees in posting for questions regarding AR. The expectation of this position is to provide a first-class service experience, with every patient/or physician interaction.

CORE RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Fluently works in Brightree computer system to perform daily job duties
• Responsible for posting all forms of patient, insurance, and other payments to the correct accounts in Brightree
• Ensures ERN (Electronic Remittance posting) / ERA (Electronic Remittance Advise) posting are accurate and timely
• Verifies insurance payments against fee schedule
• Reviews and processes patient refund requests
• Reconciles patient’s account credit balances
• Informs Billing of any Brightree price table discrepancies
• Deposit checks into the bank account by the end of each business day
• Retrieves EOB (Explanation of benefits) from insurances when necessary
• Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times
• Must be knowledgeable in Patient Rights and Responsibilities
• Performs other administrative duties for the company such as; orders office supplies, plans parties, contacts building management with building issues, orders foods for monthly celebrations and business meetings.
• General clerical duties such as filing, photo copying, data entry, scanning as assigned.
• Work mandatory overtime as scheduled
• Other duties and projects may be assigned

Requirements

QUALIFICATIONS & SKILLS

• Strong commitment to patient care, customer service, friendly, helpful and caring nature is required
• Knowledge of all commercial, government, managed care, and federal health insurance plans
• Strong oral and written communication and problem-solving skills.
• Must be able to work overtime as scheduled

EDUCATION & EXPERIENCE

• HS diploma or equivalent required; AA preferred
• Experience must be 2-3 years in accounts receivable, billing and/or collections
• Minimum 1 year working for Sleep Data or DME (Durable Medical Equipment) experience

Salary Description

$17.00 – $18.00 per hour

APPLY HERE

Purdue Global Data Entry Administrative Clerk 

by Kay Tay | Oct 23, 2023 | Uncategorized

The Part Time Data Entry Administrative Clerk is responsible for data entry of transcripts and other data related to the Office of the Registrar.  This position is accountable for compiling, verifying, processing, maintaining, and/or recording various information types. The Data Entry Administrative Clerk maintains a high standard of data quality for information recorded in our internal systems and ensures compliance with our policies and data regulations.  This position ensures strict confidentiality of records.

What to expect in the role:

• Performs the preparation, data entry, verification, and editing of confidential data. Responsible for checking data and information for minor changes.
• Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate.
• Extracts and releases information according to specified criteria and in strict compliance with established policies, procedures and/or regulations; answers questions from client departments and others on specific data as requested.
• Performs limited data analysis; may prepare and generate various reports.
• Other duties as assigned.

Experience:

• High School Diploma/GED; Some college/Associate Degree preferred.
• Minimum of 0-2 years clerical and/or data entry experience.

What we’re looking for:

• Computer knowledge with skills in Microsoft Office and Google Workspace.
• Minimum typing speed of 60 wpm.
• High level of accuracy and meticulous attention to detail.
• Ability to work independently with minimal supervision.
• Ability to follow processes, collaborate, work effectively on a team, and maintain a positive attitude.
• Ability to meet deadlines and maintain confidentiality.
• Effective oral and written communication skills, with the ability to adapt communication style and method to suit different audiences.
• Strong interpersonal skills with the ability to effectively communicate with a professional demeanor with people at all levels within the organization and from diverse backgrounds.

Additional Information:

• This is a Part-Time position.  The target rate is $15/hr.
• This is a remote position; no relocation required. Candidates must be based in and legally authorized to work in the United States.
• Purdue University Global will not sponsor employment authorization for this position.  
• A background check will be required for employment in this position.
• FLSA: Non-Exempt (Eligible For Overtime)
• Purdue Global is proud to be an EEO/AA employer. Our goal is to recruit and retain the most talented people from a diverse candidate pool. We celebrate the diversity of thought, backgrounds, and skills necessary to support an inclusive environment. Employment decisions are based on qualifications, merit, and business needs. All individuals are encouraged to apply.

APPLY HERE

Billing Coordinator II

by Kay Tay | Oct 23, 2023 | Uncategorized

The Billing Coordinator II is part of the customer insurance certificate team.  This role is responsible for researching and validating customer provided insurance certificates that meet Ryder’s requirements. You will be responsible for clearing several work queues and shared email boxes as well as acting as the SME for all things customer provided insurance; partnering with off-shores contractors; insurance reporting; researching customer disputes; and all other duties as assigned by the supervisor.

Essential Functions

·         Research and validate customer provided Certificates of Insurance

·         Read and respond to internal and external customer emails in join mailbox

·         Image approved insurance certificates and apply to customer accounts

·         Backup other Billing Coordinators in the event another Billing Coordinator is out of the office

·         Research any discrepancies or previous billings to ensure accuracy

Additional Responsibilities

·         Performs other duties as assigned.

Skills and Abilities

·         Computer literate with general knowledge of software to include Microsoft Office Suite

·         Strong verbal and written communication skills

·         Ability to work with minimum supervision

·         Highly thorough and dependable

·         Detailed oriented with excellent follow-up practices

·         Ability to work a flexible schedule for month-end close- (1st, 2nd and 3rd workday)

·         Demonstrates customer service skills

·         Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines

·         Ability to efficiently work in a remote environment

·         Critically think to solve one-off problems

Qualifications

·         H.S. diploma/GED required

·         Bachelor’s Degree (preferred)

·         Analytics knowledge preferred

·         Insurance knowledge preferred

Applicants from Colorado, New York. New Jersey, Connecticut and Washington State:
 The hourly rate for this position ranges from $17.00-$18.50 an hour. 

Ryder offers comprehensive health and welfare benefits, to include medical, 
prescription, dental, vision, life insurance and disability insurance options, as well as 
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

APPLY HERE

Customer Support Specialist

by Kay Tay | Oct 23, 2023 | Uncategorized

Our client, a well-funded and very rapidly growing software startup is looking for a contract Customer Support Specialist to join their team.
This is a 100% remote position.  The Customer Support Specialist will be responsible for directly communicating with customers via email and through their online support ticketing system, to answer questions and resolve payment and service issues.  Ideal candidates will have 1 year or more of direct client-facing experience in a customer service/support or client success position. This is an excellent opportunity to join a rapidly expanding company!

Responsibilities:

– Effectively respond and resolve customer inquiries in a considerate, accurate, and timely manner over email and phone.
– Compose thoughtful, personalized responses to customers for a variety of requests.
– Escalate defects to Product Support Engineers.
– Serve as the voice of the customer in identifying product enhancements
– Communicate with customers via email and through Zendesk
– Answer questions and resolve payment and service issues

Qualifications:

– BA/BS degree or equivalent practical experience.
– 1 year of client-facing experience.
– Customer-first attitude with a strong sense of empathy.
– Impeccable written communication skills.
– Effectively articulate information to both technical and non-technical customers.
– Organized, responsible and motivated individual, with the ability to work well as part of a fast-paced team.
– Excellent problem-solving and analytical skills.
– Experience with Zendesk or similar is a must.

APPLY HERE

Coordinator Complaint & Appeals

by Kay Tay | Oct 23, 2023 | Uncategorized

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Required hours: Wednesday-Sunday with a flexible start time between 9am-1pm.

Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals. Identify trends and emerging issues and report and recommend solutions. Independently coaches others on appeals ensuring compliance with Federal and/or State regulations. Manage control and trend inventory, independently investigate, adapts to changes or revise policy to resolve the most escalated cases coming from internal and external constituents for all products. Responsible for serving as the point of contact for the appeal if there is an inquiry from leadership, compliance and State regulators. Understand and adapt to departmental process and policies. Medicare knowledge is a plus. Fast Turn Around of inventory, collaboration with clinical team and management. Attention to detail is needed and must be able to maintain compliance turn-around times, with accurate case resolution or research. Remain a part of the solution by escalating issues that may impact compliance timeliness. Additional duties as assigned which will include a carrying a modified case load including but not limited to:

-Serves as a content model expert and mentor to team regarding Aetna’s policies and procedures, regulatory and accreditation requirements.

-Ensures work of team meets federal and state requirements and quality measures, with respect to letter content and turn-around time for appeals, complaints and grievances handling.

-Independently researches and translates policy and procedures into intelligent and logically written responses for Executive or Senior leaders on escalated cases.

-Successfully works across functions, segments, and teams to create, populate, and trend reports to find resolution to escalated cases.

-Identify potential risks and cost implications to avoid incorrect or inaccurate responses and/or decisions which may result in additional rework, confusion to the constituents, or legal ramifications.

-Additional duties as assigned which will include a carrying a modified case load including but not limited to:-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.

-Research Standard Plan Design or Certification of Coverage (Evidence of Coverage) relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.

-Research claim processing logic to verify accuracy of claim payment, member eligibility data, billing/payment status, prior to initiation of appeal process.

–Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.

-Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.

-Identify and research all components within member or provider/practitioner appeals, complaints and grievance for all products and services.

Required Qualifications

– At least 2+ years in one of the following areas: claim platforms, products, and benefits; patient management; product or contract drafting; compliance and regulatory analysis; special investigations; provider relations; customer service or audit experience

Preferred Qualifications

-Some Medicare and/or Medicaid knowledge

– Experience in reading or researching benefit language

– Ability to work in fast paced, high volume environment

– Excellent verbal and written communication skills

– Excellent organizational skills to handle high inventory which aids in meeting or exceeding metrics

– Solution driven and can handle complex issues with accuracy

Education

High School or GED

Pay Range

The typical pay range for this role is:

$17.00 – $29.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
APPLY HERE

Admin 2- Assessments

by Kay Tay | Oct 23, 2023 | Uncategorized

Essential Duties and Responsibilities:
– Review and submit applications for federal financial or disability benefits for children/adults in custody of government social services agencies.
– Review applications denied and gather documentation to determine if a reconsideration appeal is appropriate.
– Ensure case notes are updated with project timelines and with a high level of accuracy.
– Recognize operational improvements and make suggestions to management.
– Perform timely and regular follow up with the appropriate government program.

Minimum Requirements:
– High School diploma or equivalent with 2 – 4 years of experience.
– Proficient with MS Office.
– Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population.
– Excellent organizational skills.
– Ability to self-start and take ownership of processes.
– Ability to work independently as well as with community groups, social workers and the public.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $20.00/Hr.

Posted Min

USD $11.68/Hr.

APPLY HERE

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by twochickswithasidehustle | Oct 23, 2023 | Uncategorized

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2. User Interviews
3. Product Report Card

Admin 2- Assessments

by twochickswithasidehustle | Oct 23, 2023 | Uncategorized

Job Description Summary
Job Summary
Essential Duties and Responsibilities:

• Review and submit applications for federal financial or disability benefits for children/adults in custody of government social services agencies.
• Review applications denied and gather documentation to determine if a reconsideration appeal is appropriate.
• Ensure case notes are updated with project timelines and with a high level of accuracy.
• Recognize operational improvements and make suggestions to management.
• Perform timely and regular follow up with the appropriate government program.

Minimum Requirements:

• High School diploma or equivalent with 2 – 4 years of experience.
• Proficient with MS Office.
• Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population.
• Excellent organizational skills.
• Ability to self-start and take ownership of processes.
• Ability to work independently as well as with community groups, social workers and the public.

MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Posted Max
USD $20.00/Hr.
Posted Min
USD $11.68/Hr.

Customer Support Specialist

by twochickswithasidehustle | Oct 23, 2023 | Uncategorized

Description

We’re seeking a hard-working Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the heart and soul of SimpleTexting

Responsibilities
You’re a superhero, but with a computer instead of a cape. Respond to inquiries and issues via online chat, email, and phone calls to help SimpleTexting customers.
You’ll clarify the customer’s needs, determine the cause, select and explain the best solution, then follow-up to make sure the issue is resolved. The whole enchilada.
You’ll be a compliance expert – making sure our customers are responsible texters.
Participate in writing excellent help documentation—both for internal use and for our customers
Escalate bugs to our customer technical support team
Work on specialized projects, as you become more comfortable in the role
Become a SimpleTexting power user—before you can support others, you must know the product yourself
Requirements
English is your primary language. Secondary languages are a plus.
At least one year of experience providing live chat customer support for a software/SaaS platform (or equivalent).
You can translate technical ideas for non-technical audiences
Demonstrable critical thinking, communication, and creative problem-solving skills
Ability to learn new software platforms quickly
Self-starter, positive attitude, ability to continuously develop and adapt to a growing team
Highly organized. You can manage and prioritize several different projects.
Familiarity chat and CRM platforms

Preferred
Bachelor’s degree, preferably in a related field of study
2+ years in customer support role
Benefits
Our values of Dream big, Win together, Keep it simple and Make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. We are committed to building a company that empowers individuals from a diverse set of backgrounds to be their authentic self and bring their values into their work. We know that the more diverse and inclusive we are, the better our success will be. In addition, we offer the following benefits:

STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary for this position is between $36,500 – $45,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

Work From Home Payment Posting Jobs

by twochickswithasidehustle | Oct 23, 2023 | Uncategorized

1. Payment Poster – Remote Opportunity
2. CPP Payment Specialist Remote
3. Cash Posting Representative
4. Payment Clerk
5. Physician Services Payment Posting Representative – Remote
6. (Contract) Medical Payment Posting Specialist
7. Payment Poster

Quality Assurance Supervisor

by twochickswithasidehustle | Oct 22, 2023 | Uncategorized

Quality Assurance Supervisor – Remote

What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.

What will you do?

Responsible for coordinating and conducting all client calibration calls.
Oversee and monitor the overall quality performance of the contact center.
Identify, develop, certify, and monitor the contracted QA team.
Audit various contacts handled by QA team and provide feedback to the team and to Contact
Center Management.
Responsible for monitoring Skype QA chat rooms and producing QA reports.
Monitor and audit QA team billable hours and invoicing to ensure accuracy and that quality
expectations are met.
Responsible for updating client logs and coordinating training for Quality Assurance team and
ensuring compliance for weekly QA feedbacks.
Respond to QA issues via ticket and/or emails with urgency and immediacy.
Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume
times or as needed by CRMs and CC Management.
Available to handle escalated customer/member calls from support staff (escalated Supervisor
calls) for resolution.
Cross-train in the day-to-day contact center skills, tasks, and projects.
Serve as a Subject Matter Expert (SME) for QA operating policies and procedures.
Perform any additional duties assigned to them.
Use Microsoft Excel to analyze data and report on the status of the operation’s quality assurance.

What does it take?

Schedule is best M-F from 9am EST to 5pm EST, but time can be flexible as long as daily work is consistently completed with accuracy and client sessions are attended.
1+ year experience working in a virtual contact center environment OR 6+ months service contract with ACD Direct.
Knowledgeable in Microsoft Office products (Excel, Word, Outlook).
Time management and customer service skills
Proficient coaching skills
Familiar with the 1099 agent model
Must be able to work evening and weekends (Friday, Saturday and Sunday) if needed.

How we will support you?

• Salary:

$40,000/yr

• Remote Work – No commute time to the office
• Equipment Provided:

Laptop
Headset
Monthly Cell Phone Stipend
Monthly Internet Stipend

• Benefits:

Medical/Vision and Dental Insurance
Flexible Spending Account / Health Savings Account
Personal Accident Insurance
401(k)/Roth with matching
Tiered PTO based upon length of employment
Discounts & Life Services offered through Optum EAP

• Team Environment – The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 18 years!)

Medical Records Processing Specialist

by twochickswithasidehustle | Oct 21, 2023 | Uncategorized

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Entry level job duties include but not limited to:

Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties

Qualities that the candidate for this position should include:

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

Robust Health Insurance Plan Options with Company Coverage
Vision and Dental Plan Options
STD, LTD, Life and Life A&D
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Training Coordinator

by twochickswithasidehustle | Oct 21, 2023 | Uncategorized

At Reltio, we’re on a mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We are disrupting the master data management (MDM) software market when we launched the first cloud-native MDM software-as-a-service (SaaS) platform. The Reltio Connected Data Platform leverages a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. Companies across industries rely on Reltio to deliver mission-critical, secure, trusted real-time data at scale to create connected omnichannel experiences for their customers, partners and employees.

We’ve earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. So if you’re ready to work on unrivalled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk.

Reltio’s Focus:

At Reltio, you can take part in our mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We contribute to more fulfilling and happier lives for people everywhere by delivering single source of truth for data enabling digital transformation. We leverage a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. We pride ourselves in our transparent, leadership, and meritocratic company culture and have achieved the Fortune 100 best companies to work for.

Reltio’s values:

Customer First
Better Together
Simplify & Share
Own It
Always Better Than Yesterday

Position

The Training Coordinator will be responsible for fast response to customers and partners on all training related inquiries and needs including: enrollment, access to Reltio’s learning platform, Reltio Learn, certification, training tenant administration, and general troubleshooting for Reltio Learn. The Coordinator will also be responsible for regular planning, communication, preparation, and support for Reltio Learn events including classes and partner certification drives.

Responsibilities:

Coordinating, communicating and executing Reltio Learn Events
Reltio Learn access administration
Managing the Training email account
Tracking and administration for certificates and badges
Training tenant access, use, and expiration
Maintaining project trackers
Inquiries related to courses and certifications
Partner certification drives
Promote Reltio learning resources in defined internal and external social channels
Reporting and support for presentations
Internal/external communication
Requirements

3+ years of experience supporting a SaaS company with training and customer support
Bachelor’s degree in Business, IT, engineering or a related field
Deep listening and exceptional stakeholder management skills; you pride yourself on being an effective communicator and building strong relationships
Willingness to ‘roll up your sleeves’ and assist where needed
Excellent planning and organizational skills including being process and data driven.
Effective project management skills; able to effectively manage a project from start to finish and gain insights once delivered
Experience with Skilljar Learning Management System preferred
Team player who will work to continue to improve Reltio’s effectiveness and how we engage within other Reltio functional teams
Personal credibility – consistently offer quality work and insights.
This role is Part-Time and expected to work at least 20 hours per week for up to a 6 month period. Pay rate is $17 to $25 per hour

At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$8,160—$12,000 USD

SOCIAL MEDIA ASSOCIATE

by twochickswithasidehustle | Oct 21, 2023 | Uncategorized

Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country. We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups, supporters, individuals and communities to engage the critical environmental issues of our time, and bring about positive change. We are here because the earth needs a good lawyer.

Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment. Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Tallahassee, Honolulu, New York, Philadelphia, Denver, Seattle, Bozeman, Chicago, and Washington, D.C.

Earthjustice is seeking a Social Media Associate to join its Communications team. This position is responsible for devising and executing the organization’s social media (SM) strategies. Major responsibilities include daily management and postings to key SM accounts, in particular, Twitter/X, Facebook, TikTok, Instagram, and Threads; including active SM engagement and monitoring of conversations with supporters and influencers; design of SM graphics and visuals; development of SM strategies to support the goals of Communications and other departments; tracking, analysis, and reporting of SM metrics, and experimentation and evaluation of new SM tools.

Responsibilities
Daily Management of Social Media Accounts (60%)

Create daily social media content, process social media requests, and adapt rapid-fire communication tactics for organization’s social media channels, in particular Twitter, Facebook, and Instagram.
Monitor breaking news and coordinate rapid responses on social media with Program Communications. Work on call after hours and weekends to provide guidance and create content for rapid response moments in cases of emergency.
Work with Communications, Development, and Program staff to manage social media calendar, including coordination and scheduling of major advocacy campaigns.
Engage with supporters on SM when warranted, including answering questions, driving comments, and guiding discussions.
Development of Social Media Strategies (30%)

Participate in Creative team and Communication meetings to generate ideas for storytelling and content creation.
Work with the Marketing team to research and build lists of influencers for outreach on major campaigns and initiatives.
Work with the Digital Fundraising and Engagement team to implement organic and paid promotional strategies for major fundraising campaigns.
Work with the Graphic Design team to create social media posting templates for production
Work with the Program Comms team to implement paid promotional strategies for advocacy purposes.
Work with Program Comms teams to map out distinct priorities and coalesce into a broader schedule/calendar.
Monitor trends of peer organizations and general social media to look at environmental news trends, stylistic trends, and platform trends (especially as more platforms like Threads and Bluesky gain popularity).
Evaluation and Metrics (10%)

Use data tools and platforms to identify and track key performance metrics.
Compile reports on best-performing social media posts; make strategic recommendations to improve our program.
Stay informed on the latest social media trends and share knowledge with wider Communications team
Qualifications
Bachelor’s Degree (or equivalent experience) with a major in communications, design, computer science, marketing, political science, or environmental studies preferred.
Experience with marketing, communications, design and advocacy a plus.
In-depth experience managing organizational social media accounts, especially Twitter, Facebook, and Instagram. Strong familiarity with other SM platforms, such as Reddit and Twitch.
Strong organizational skills with demonstrated ability to plan and execute a variety of complicated projects. Strong attention to details a must.
Excellent writing skills, especially in translating long-form narrative into shorter, impactful pieces of storytelling and script writing. Sense of humor, spontaneity, and creativity is a must.
Strong command of visual design and typography, including strong photo selection and photo-editing skills; adept at Adobe Creative Suite, especially Photoshop, Illustrator, and Premiere.
Video editing and short form video shooting experience. On camera experience is a plus.
Ability to work quickly and productively in a team and in an open work environment.
Thorough command of Microsoft Office products, including Excel and PowerPoint.
Contributes to the creation of a diverse, equitable and inclusive work culture that encourages and celebrates differences.
Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds and orientations.
We offer a mission- and employee-focused work environment and a competitive compensation package, including excellent benefits. Earthjustice is an equal opportunity employer and highly values diversity. As a 501(c)(3) organization, Earthjustice is a qualifying employer for purposes of the Public Service Loan Forgiveness (PSLF) Program.

Salary is dependent on experience and location.

Salary range in San Francisco, CA or New York, NY: $73,400 – $81,500
Salary range in Seattle, WA, Washington, D.C, Los Angeles, CA, Chicago, IL, Honolulu, HI: $69,800 – $77,500
Salary range in Denver, CO, Philadelphia, PA, Anchorage, AK, Juneau, AK: $66,100 – $73,400
Salary range in Miami & Tallahassee, FL, New Orleans, LA, Bozeman, MT: $62,400 – $69,300
To Apply:
Please apply by Monday, October 23rd at midnight EST.

Interested candidates should submit a:

Resume
One- or two-page cover letter

(Sr.) Content Specialist

by Kay Tay | Oct 20, 2023 | Uncategorized

erakeet is the preferred owned asset optimization (OAO) partner for Fortune 500 brands seeking meaningful customer connections and online business growth. We help brands optimize and unify their owned assets to meet consumers as they search for solutions. Terakeet is a virtual first organization.

Why Terakeet 

At Terakeet, we’re comfortable with the uncomfortable. We live in the future of marketing and are revolutionizing how the world’s most valuable brands connect with their audiences.  We are experts who deliver exceptional outcomes. Together, we win.

Essential Functions

The (Sr.) Content Specialist is a creative storyteller who loves to bring a digital voice to life and support the creation of content strategy. They demonstrate high-quality, insightful approaches to their work, and thrive at producing copy and strategic projects for clients. They have a well-rounded knowledge of the broader industry. The (Sr.) Content Specialist is an integral part of our client team and the key stakeholder responsible for crafting the vision of our content strategy and ensuring the execution of that vision on behalf of our customers’ business goals and objectives. The ideal candidate for this role would have experience working in or with material in the legal, financial or technical space.

This opportunity is a remote role.

• Writes the brand voice story for our clients across all channels, maintaining consistency
• Leverages user-focused strategies within copy production and strategic recommendations for clients’ web copy  
• Creates organic SEO–focused web copy for brands and/or individuals in a variety of industries
• Produces or procures content for various online outlets such as blogs, websites, business directories, and social media as needed to support customer deliverables
• Revises, edits, and proofreads creative Content as needed
• Ensures consistency and efficacy of copy throughout all creative
• Maintain high standards of copywriting and exercise quality control
• Conducts industry research, market research, gap, and competitor analysis to drive insights that inform constant iteration of our strategy

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

Preferred Education, Experience, and Skills

• 4+ years of experience in writing for traditional or digital agencies, in-house marketing or communication teams.
• A proven track record of creative ability and judgment, successful client contact experience, the ability to work collaboratively with account management, excellent presentation skills, successful experience in managing creative teams and multiple accounts, and the commitment to go the extra mile in time and effort to produce the very best work
• A deep understanding of how content can drive cross-channel business value.
• Excellent grammar, writing, copy-editing and communication skills, including the ability to adapt writing style to appeal to different audiences and adhere to established brand voices.
• passionate about excellent writing that is thoughtful, meaningful, provocative at times, clear and inspiring.
• A deep understanding of how content can drive cross-channel business value.
• Writing style to appeal to different audiences and adhere to established brand voices.
• Strong critical thinking skills.
• Basic HTML coding ability and understanding of WordPress and other content management system (CMS) platforms a plus.
• Experience working with remote teams, and demonstrated empathy for regional needs and preferences.
• Experience working with material in the related fields: Legal, Finance etc.

Pay Transparency

The salary range for this role is $64,000 to $97,000. *This salary range is based off of the market pay for all of the United States; Terakeet applies a multiplier to this range based upon the specific geographic location of a job candidate* 

APPLY HERE

Visual Editor, USA TODAY

by Kay Tay | Oct 20, 2023 | Uncategorized

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

Visual Editor, USA TODAY

USA TODAY is looking for a versatile Visual Editor for a full-time position in our photo and video department. This will be based at USA TODAY’s headquarters in the Washington, DC metropolitan area OR is eligible for remote work for the right candidate. Join a global digital media company of more than 250 media properties across the country.

The ideal candidate will be a visual journalist who demonstrates a passion for photo and video editing. You have excellent storytelling and production skills, sound news judgment,while working within a multimedia, multiplatform newsroom environment.

The Visual Editor is a creative, passionate storyteller with sharp attention to detail and the ability to manage multiple projects simultaneously. The Visual Editor is comfortable crafting visual stories ranging from in-depth investigations, news-driven features to social media segments and everything in between under the guidance of senior visual leaders. The ideal candidate is adept as a multimedia ninja, demonstrating skill and as a photo and/or video editor, all while operating at the highest ethical standards of video and photojournalism.

This person will have demonstrated strong skills in writing, editing, and producing content; field and assess pitches; and stay ahead of industry trends.

This person will have experience navigating a wide variety of sources to find timely and engaging visual content, from traditional news services, photo and video archives, UGC and social media.

The Visual Editor will be an assertive visual journalist and excellent communicator, with the ability to interface with editors, producers, fellow journalists across the company.

The Visual Editor will work collaboratively with editors at headquarters in Tysons Corner, Va., and remotely with editors and producers at our Video Production Center in Atlanta, in our NYC and Los Angeles bureaus, and in coordination with other USA TODAY NETWORK properties across the country.

This position can be based at USA TODAY’s headquarters in McLean, Va., but we are also open to remote applicants who can be located in all states except Alaska and Hawaii.

Job Level: Photo/Video Editor II
Minimum salary: $62,000

Responsibilities:

• Finding and pitching unique story ideas and initiating visual story ideas based off current trends and news.
• Work with senior producers, editors, and photo/video journalists as required and participate in news meetings with visual leaders within USA TODAY and across the USA TODAY Network.
• Work with editors, producers and photographers to edit original photo and video content for publication using the Adobe Creative Suite and PhotoMechanic; produces daily news and feature photo galleries for online packages.
• Assists in planning news coverage using analytics, reviews “wins” and “losses” in past event coverage and recommends adjustments in future coverage plans as necessary.
• Working knowledge of the best types of visual content for variety of social media platforms, including YouTube, Instagram, Twitter, Facebook and TikTok.
• Be a self-starter; someone who can spearhead projects solo but also works well in a team setting, too.
• Works collaboratively with a passionate and highly-motivated team of videographers, reporters, editors and producers.
• Flexible and able to react to change productively and handle other essential tasks as needed.

Requirements:

• Bachelor’s or master’s degree in communications, journalism or any other related subject or an equivalent combination of education and experience.
• Experience with producing content for digital platforms
• News writing or news producing background, a background in editorial decision making is a must.
• Confident navigating social media, including writing, scheduling and optimizing posts and able to create video for different platforms
• Excellent written and verbal communication skills
• The ideal candidate will be interested in all forms of visual journalism– from video and photography to motion graphics.
• We know there are great candidates who won’t fit every single item described above and may have important skills that we hadn’t even thought of. If that’s you, apply and explain how your skills can surprise and delight us in this role.
• Employment is contingent on passing a post-offer, pre-employment background check.   

Application Instructions:

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:

• Resume – one to two pages.
• A cover letter that outlines how you would approach the job. – Tell us what makes your work stand out.
• Online links to your portfolio.

APPLY HERE

Content Manager

by Kay Tay | Oct 20, 2023 | Uncategorized

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

We are seeking exceptional individuals to join Groupon’s growing Coupons division to drive revenue through our merchant pages, curate the customer experience, and increase the quality of the content we show consumers.  A keen intelligence, unparalleled writing skills, and the ability to self-start are necessities for this role.
 
The role requires an understanding of affiliate marketing, our competitive set (Retail Me Not, Coupons.com etc.), and of the various ways retailers drive consumer behavior through incentives. Essentially, the perfect candidate is a guardian of the consumer experience, ensuring that we have all of the offers in the universe, that our brand voice and writing are engaging, and that those offers are properly communicated to consumers to maximize clicks and conversions. Through intensive brainstorming, testing, collaboration, and data analysis, Coupon Content Managers ensure Coupons pages are maximizing performance and potential revenue.

The ideal candidate for this role is someone who is able to use the view of the consumer, plus a knack for numbers, to push the business and our practices to maximize revenue and growth.We are seeking exceptional individuals to join Groupon’s growing Coupons division to drive revenue through our merchant pages, curate the customer experience, and increase the quality of the content we show consumers.  A keen intelligence, unparalleled writing skills, and the ability to self-start are necessities for this role.

We’re a “best of both worlds” kind of company. We’re big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We’re curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let’s get into the details:

You’ll spend time on the following:

• Develop, test, and implement strategies to improve click-through and conversion rates, SEO, customer engagement, and ultimately revenue
• Manage 30+ merchant pages with revenue exceeding millions annually, by adding new coupon content daily, monitoring auto-published content, and leveraging SEO practices
• Serve as point person and owner of placements on merchant pages, which receive an average of 50 million views per week
• Continuously monitor and adapt messaging strategy to increase KPIs, including writing effective titles, descriptions, and other copy for all instances where your offer displays
• Analyze how past and current campaign performance impact consumer behavior, by collaborating with Merchandising, Sales, and B.I. teams on deal strategies that increase revenue, consumer loyalty, and engagement
• Understand customer mindsets and write for an array of audience need states
• Stay up to date on marketing trends and follow industry best-practices
• Take direction and work both collaboratively and autonomously
• Analyze data and provide weekly updates regarding click-through rate, traffic, average order value, and commissions earned for each merchant; leverage analytics to recommend and execute business decisions
• Work with engineering team to identify key admin and user-facing improvements to bolster productivity, clicks, and profit
• Partner with Coupons sales team to strategize campaign and paid placement execution on a weekly, monthly, and quarterly basis
• Collaborate and communicate with teams across the company (Merchandising, Design, Product, etc.) to integrate Coupons and build strategies for further integration

We’re excited if you have:

• 4+ years of experience
• Motivated self-starter with an acute attention to detail
• Capacity for creative problem solving and strategic thinking
• Ability to positively respond and adapt to quick-paced, ever-changing work environment
• Willingness to participate in merchant-facing communications
• Strong writing skills to clearly communicate through leverage channels, emails, blogs, etc.
• Ability to decipher spreadsheet and other analytical data and speak to findings
• Understanding of SEO industry standards and keywords
• Understanding of Teradata; Tableau; Google Search Console, Analytics, AdWords; and Excel a plus

APPLY HERE

Content Writer (Part-Time)

by Kay Tay | Oct 20, 2023 | Uncategorized

We started Bloom Institute of Technology because we believe that the “traditional” model of higher education is broken. Every year, people as young as 17 years old take on tens of thousands of dollars in student debt and pray that the education they’re investing in will land them on a job on the other side. 

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Unfortunately, traditional colleges and universities have no incentive to ensure their graduates get hired – they get paid regardless.

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At BloomTech, we believe there is a better way to approach education.

Instead of asking our students to bet on us, we bet on them first. This paradigm-shifting model allows us to align the incentives of the school with the incentives of our students – and we all win when our graduates succeed.

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We’re in this together.

If that sounds exciting to you, let’s talk.  Our success depends on building teams who can challenge each other’s assumptions with fresh perspectives. To that end, we don’t just accept differences – we celebrate them. BloomTech welcomes a diverse pool of applicants, including those from historically marginalized groups and non-traditional backgrounds who can appreciate the diverse student communities that we serve and are looking to grow into. This includes women, people with disabilities, people of color, formerly incarcerated people, individuals who are lesbian, gay, bisexual, transgender, queer and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

We are looking for a skilled and creative Content Writer to join our team, responsible for creating, updating, and editing communications to learners in our online coding school from enrollment through job placement. The Content Writer will play a key role in shaping our learners’ experiences by crafting engaging and informative content. This position requires a deep understanding of effective communication strategies, strong analytical skills, and the ability to optimize email and SMS performance to enhance learner engagement and success.

As a Content Writer, you will be part of our dynamic team, reporting directly to the Senior Content Development Manager. As an integral member of the Learning team at BloomTech, your responsibilities will extend beyond crafting compelling content. You will closely collaborate with your peers, including program and product designers, instructors, and the marketing team.

What you’ll do:

• Write clear, compelling, and concise content for various communication channels, including emails, SMS, newsletters, website updates, and social media posts. Utilize different design and media strategies to optimize engagement.
• Edit and proofread content to ensure accuracy, consistency, and adherence to brand guidelines.
• Tailor content for different learner segments and stages of their journey, from enrollment to job placement.
• Analyze email and SMS performance metrics, including open rates, click-through rates, and conversion rates.
• Use data-driven insights to identify trends and patterns, making strategic recommendations to optimize communication strategies.
• Implement A/B testing and other techniques to improve email and SMS engagement and increase click-through rates.
• Develop and implement learner engagement strategies to enhance the overall learning experience and foster a sense of community.
• Collaborate with other teams to align content with program milestones, events, and initiatives.
• Monitor learner feedback and adjust communication strategies based on their preferences and needs.
• Collaborate with marketing, design, and instructional teams to ensure consistent messaging and branding across all communication materials.
• Stay up-to-date with industry trends, best practices, and emerging technologies in content marketing and learner communications.
• Implement feedback and continuously iterate on communication strategies to improve learner satisfaction and success rates.

What you’ll need:

• Proven experience in content writing and editing, preferably in an educational or online learning environment.
• Interest in product marketing, lifecycle marketing, email marketing, or another role with a focus on learner engagement and retention.
• Stellar communication and cross-functional collaboration skills, applied to both creating captivating narratives with learners and effective internal collaboration with stakeholders.
• Familiarity with modern marketing tools and platforms, and a thirst to stay updated as the marketing tech landscape evolves.
• Strong analytical skills and ability to interpret data to drive content optimization.
• Proficiency in email marketing platforms (Salesforce Marketing Cloud), SMS marketing tools (HeyMarket), and analytics tools (Tableau).
• Exceptional attention to detail and excellent written and verbal communication skills.
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• THE WORKING HOURS FOR THIS ROLE ARE 10-20 HOURS A WEEK

Nice to have:

• Industry experience as a Content Writer, Marketing Copy Specialist, Marketing Content Producer, Digital Copywriter is preferred.
• Familiarity with Marketing Cloud, Google Workspace, Asana, and Slack is preferred.
• Experience with project-based learning.
• Experience with audio and video.

$30 – $35 an hour

APPLY HERE

SR. CREDENTIALING SPECIALIST

by Kay Tay | Oct 20, 2023 | Uncategorized

**** Minimum of 5-years of credentialing/provider enrollment experience is required AND

A Current and Valid CPCS Certification are REQUIRED for this position ****

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of 1000+ diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

Position Overview

The Senior Crendentialing Specialist performs all aspects of the credentialing, privileging, and payor enrollment processes for providers under the OCHIN Collaborative or contracted third parties. The Specialist will manage credentialing applications, verify credentials, maintain provider files internally and externally with payor plans.

Essential Duties – ****Sr. Credentialing Specialist MUST hold a valid NAMSS Certification at the time of application****

• Timely processing of initial credentialing and re-credentialing applications in accordance with regulatory requirements (NCQA, HRSA/FTCA, Joint Commission, AAAHC, CMS, or other regulatory standards).
• Reviewing and analyzing credentialing applications and supporting documents for accuracy and completeness.
• Validating and verifying provider credentials (licensure, DEA, specialty board, certificates, professional liability, and other required documents) through the appropriate verification sources.
• Identifying discrepancies in information, conducting research and follow-up, and escalation of unresolved issues.
• Completing payer provider enrollment process, performing revalidations, maintaining CAQH profiles, NPPES registrations, provider data with payers and managing plan enrollment status in credentialing system.
• Maintenance of credentialing cycles, Expirables management, and Sanctions monitoring.
• Preparing provider credentialing summaries and reports for OCHIN management and OCHIN Collaborative members.
• External communications with providers, OCHIN Collaborative representatives, contracted third parties, hospitals, specialty boards, and health plans pertaining to credentialing activities.
• Internal communications with other departments related to provider enrollment information.
• Maintaining integrity, confidentiality, and accuracy of provider information.
• Compliance with department standard operating procedures and performance metrics.
• Maintaining current knowledge of credentialing standards and regulations to ensure compliance at a national level.
• Other duties as assigned.

Requirements

• Knowledge of credentialing, privileging, and provider enrollment regulatory standards
• Strong understanding of credentialing databases and reporting tools and/or the ability to quickly learn them
• Detail-oriented, analytical, problem solving, decision-making and organizational skills
• Ability to accomplish responsibilities accurately and expeditiously
• Excellent written, verbal, and interpersonal communication skills
• Proficient computer software and database skills
• Associate’s degree or commensurate experience
• Three (3) years of progressive experience in credentialing and provider enrollment
• NAMSS Certified Provider Credentialing Specialist (CPCS) preferred

Additionaly Qualifications for Senior Credentialing Specialist

• Bachelor’s degree preferred
• Five (5) years of progressive experience in credentialing and provider enrollment is required
• NAMSS Certified Provider Credentialing Specialist (CPCS) required
• Exhibits professional diplomacy while identifying, organizing, facilitating, and/or sustaining mutually beneficial partnerships with internal/external stakeholders

Work Location and Travel Requirements

OCHIN is 100% remote organization. Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required to support our member organizations on-site based on business requirements for OCHIN

APPLY HERE

Senior Academic Support Coordinator

by Kay Tay | Oct 20, 2023 | Uncategorized

This position can be a remote based position

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. 

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits to full-time employees, some of which are highlighted below:

• Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• PTO and holiday pay
• 401(k) participation with possible employer contributions
• Part-time and Adjunct employees have a different list of benefits that can be provided when requested

The Senior Academic Support Coordinator under the direction of the Campus Director of Academic Affairs (CDAA) compiles and analyses general and academic reports, prepares, and sends student/faculty correspondence, coordinates faculty scheduling and monitors departmental needs for recruitment.

Responsibilities

• Compile and maintain academic reporting, meeting minutes and agendas.
• Manages student survey rollout and reporting each term.
• Manges all facets of new faculty hiring process, from application to employment.
• Communicates and analyzes student viability for certification testing.

Qualifications

Education/Experience

• 2-3 years of successful customer service in a professional environment
• Bachelor’s degree or equivalent combination of education and relevant work experience

Skills/Abilities

• Strong computer, email, data entry and excel skills, attentive to detail.
• Excellent oral and written communication skills
• Ability to organize and prioritize workflow to meet deadlines.
• Ability to work independently.
• Results driven, highly motivated, self-starter.
• Ability to work effectively as part of a team.
• Ability to multi-task in a fast-paced environment

Technical Requirements:

 Reliable high-speed internet required.

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

• Competitive compensation and medical/dental benefit plans
• 401(k) participation with possible employer contributions
• Tuition scholarship program available to employees and their immediate family members after 90 days of employment
• Health Advocate
• Employee Assistance Program (EAP)
• Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
• iPad/Computer Purchase Program
• Employee Referral Program

APPLY HERE

Credentialing Assistant

by Kay Tay | Oct 20, 2023 | Uncategorized

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Role Summary:

The Credentialing Assistant is responsible for assisting the Credentialing Coordinators, Manager and Director with projects along with clerical duties.

Your Key Responsibilities:

• Mail – they are responsible for incoming and outgoing correspondence. Logging, distributing, or directing to appropriate department. This includes sending credentialing signature pages to new physicians that we onboard and when they arrive back, distributing them to the appropriate coordinators.
• Fax – they are responsible for the department fax program, making sure they handle or distribute to the appropriate staff members.
• Demographic Verifications – they are responsible for all demographic verifications from the payers that come in via e-mail, phone, or fax.
• Scanning of the Medicare Applications past/present to eliminate the need for file cabinets.
• Scanning of the Medicaid Applications past/present to eliminate the need for file cabinets.
• Quarterly review of the CMS revalidation website to verify that all our providers/groups are current with their revalidations and responsible for keeping the spreadsheets up to date.  They will also be required to add new providers and remove terminated providers.
• Checking the department credentialing e-mail inbox daily and distributing the information to the team.
• Checking the department main phone line voicemail daily and routing messages as applicable
• Coordinate and oversee the annual COI renewal project.
• Complete the Annual CV file clean-up project of all Scanned CV files.
• Ordering Department Supplies as needed.
• Must maintain office equipment for the department.
• Assisting the Director, Credentialing with Medicare terminations of providers.
• Assisting the Credentialing Coordinators with applications on large statewide projects or heavy re-credentialing peak periods.
• Updating Managed Care Monthly (MCM) Updates with provider’s effective dates for any applications that they are responsible for.
• Notifying Managed Care plans regarding practice changes such as add/term locations & add/term with the coordinators.
• Setting up folders for all states to include legal documents needed for Medicare applications
• Other duties may be assigned as the managed care industry changes.

Minimum Qualifications:

• Must have a High School Diploma or equivalent.
• Applicant must have Administrative Assistant/Secretarial Experience or Credentialing Assistant/Coordinator Experience for a minimum of 2 years.
• Healthcare environment a plus.
• You are detail oriented and have exceptional organizational skills with utmost attention to detail and data integrity.
• You enjoy collaborating with others to get projects completed.
• Working in a progressive and expanding environment.
• Must be proficient in MS Office and Access.
• Must be able to effectively communicate with different levels of individuals.
• Must be able to handle multiple tasks in a fast-paced environment.
• Work independently with minimal supervision.
• Adheres to company policy and procedures.

About GenesisCare:

Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.

Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.

Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.

APPLY HERE

Administrative Support (JBF Awards Entries)

by Kay Tay | Oct 20, 2023 | Uncategorized

The contractor will be responsible for supporting the Awards department with direction from the VP and the Awards Director.

Contractor Responsibilities & Deliverables

General Admin Support:

• Help to screen approximately 5000-6000 entries, with direction from Awards Team (Nov-Dec/Jan) and to prepare spreadsheets for committees
• Support team in rectifying any errors in entries with follow up emails and communications
• Support team in preparing for meetings where required.
• Support team in tracking lists and collected data (demographics information from survey questions) and addresses of semifinalists (February 2023)

Pricing/Rates

• Average 30-40 hours per week (max 120-160 hours a month)
• October/November through December 2023 (major holidays excluded) = 2 months
• January through March 15, 2024= 2.5 months
• Approximately 4 to 4.5 months with no guarantee. As this is a new role, please indicate if hours are surpassing average total per week.

• Pay Rate: $25 per hour
• Freelancer will work remotely. In the event the freelancer has to work at the JBF office, the freelancer will adhere to our JBF Vaccination Policy

Payment Terms/Schedule

• Upon submission of weekly invoices by contractor. Payable by check only.

APPLY HERE

Document/Word Processing Specialist (Sunday‒Thursday, 1‒10 p.m., PT)

by Kay Tay | Oct 20, 2023 | Uncategorized

This fully remote position is open to residents of the states of: Washington, Oregon, California, Colorado, Arizona, and Texas. Other locations in the Pacific, Mountain, and Central time zones may be considered.

ECG is a national management consulting firm working exclusively in the healthcare industry. At ECG, our primary emphasis is on quality—in our people as well as our services—and we’re seeking others who appreciate our high standards of excellence.

What’s in It for You: Work with Purpose

At ECG, you can have a bigger impact than you ever imagined. The work you do will ultimately help health systems deliver care more effectively and efficiently—and that’s just the beginning. We’re looking for innovators, problem-solvers, and self-starters to collaborate, take on challenging projects, and find new ways to improve processes. ECG is committed to ensuring a friendly work environment that rewards high performance and welcomes, values, and supports all people.

Join Our Document Production Center (DPC) Department

ECG has an in-house document production team committed to ensuring all client deliverables follow ECG’s style and editorial guidelines and exceed our clients’ expectations. The team is composed of document specialists, presentation graphic designers, and editors who work collaboratively in a fast-paced, deadline-oriented environment from multiple locations via an online workflow system.

Your Opportunity with ECG: Document Specialist

As a document specialist at ECG, you’ll be an important part of our DPC team. You will work with a group of professionals united in delivering the best service to our clients and be provided with opportunities to grow personally and professionally while doing so. Here, no two days or projects are alike, which means you’ll have a lot to learn and plenty of support to help you succeed.

We’re looking for a full-time, remote document specialist with a passion for perfection whose primary responsibility will be to format various types of client and internal documents, graphics, spreadsheets, and presentations according to in-house style guides and processes.

This shift is Sunday through Thursday, 1 to 10 p.m., PT.

Your Responsibilities May include:  

• Formatting various types of documents, such as Word letters, outlines, and proposals; Excel spreadsheets and charts; and PowerPoint presentations and graphics, according to precise in-house style guides.
• Bringing together Word, Excel, PowerPoint, and Visio content into a single document.
• Formatting Word documents into sections with multiple headers and footers.
• Creating client-ready PDF files using Adobe Acrobat.
• Using our proprietary SharePoint-based workflow system for all stages of job completion.
• Reviewing your own work to ensure all formatting, processes, and instructions are completed correctly.
• Meeting high expectations for volume, accuracy, and on-time completion.
• Regularly participating in production team discussions and meetings.

Our Expectations of You

• At least two years of experience formatting documents according to in-house style guidelines
• Advanced skills in Microsoft Word and intermediate skills in Excel and PowerPoint
• A working knowledge of Visio and/or Adobe Acrobat a plus
• A meticulous work approach and an eye for detail
• Ability to learn new material quickly and adapt to change
• Ability to work well independently and in a team environment
• Ability to maintain high-quality work while meeting tight deadlines
• Good verbal and written communication skills
• Some experience working remotely preferred

Job Locations

This fully remote position is open to residents of the states of: Washington, Oregon, California, Colorado, Arizona, and Texas. Other locations in the Pacific, Mountain, and Central time zones may be considered.

Schedule

Full time/nonexempt

What You Can Expect of Us

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

About ECG

ECG is a strategic consulting firm leading healthcare forward using knowledge and expertise built over the course of five decades to help clients see clearly where the industry is going and navigate toward success. We work as trusted, professional partners with hospitals, health systems, medical groups, and academic medical centers across the country. We thrive on delivering smart counsel and pragmatic solutions to the critical challenges facing healthcare providers. Client success is our primary objective. ECG’s national presence includes offices in Atlanta, Boston, Chicago, Dallas, Minneapolis, San Diego, Seattle, St. Louis, and Washington, DC.

APPLY HERE

Team Lead, Customer Support

by Kay Tay | Oct 20, 2023 | Uncategorized

Must currently live in one of the following states: Connecticut, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Tennessee, Virginia, Wisconsin 

Squarespace is looking for an engaging Team Lead to join our award-winning Customer Operations department. You will manage a squad of East Coast-based Customer Support Associates/Advisors who provide customer advocacy.

As a Customer Support Lead, you will oversee the team’s daily responsibilities to ensure they have the tools and support to help exceed our Support goals. You will partner with peers and senior leadership to improve our support channels across email and live chat and help influence the broader department strategy—all the while strengthening team culture, driving customer happiness and promoting employee development and success.

You will report to our Senior Manager, Customer Support and work remotely in either the EST or CST timezone.

You’ll Get To…

• Create a positive team culture. Manage your team’s adherence to company policies, performance expectations and support metrics
• Stay current on Squarespace product developments and policies and communicate with your team to support them through frequent changes
• Help contextualize new company and department programs to increase engagement and support. Represent the team’s feedback to promote agreement and collaboration with internal partners
• Write and provide team member feedback during bi-annual review cycles and provide updates to compensation
• Foster a culture that values development. Encourage career development conversations in 1:1s, and find opportunities for your Associates/Advisors to work toward their career goals
• Partner with the Learning & Development team to coordinate training programs
• Help interview, hire and onboard new Associates/Advisors
• Handle sensitive case escalations for the team, applying customer service skills to directly resolve complex cases and help challenging customers
• Help with the support queues during peak chat and email hours

Who We’re Looking For

• Experience working with performance targets and motivating others to exceed goals in an inclusive team environment
• 2+ years managing remote teams
• Background in written and verbal performance communications and providing feedback
• Experience driving solutions for operational and people management challenges
• Ability to foster team culture and unity directly with teams and wider global customer operations colleagues
• Experience with data analysis and project management
• Must currently live in one of the following states: Connecticut, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Tennessee, Virginia, Wisconsin 

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $70,000 – $88,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.

APPLY HERE

LGBTQI+ Chat/Text Crisis Specialist

by twochickswithasidehustle | Oct 20, 2023 | Uncategorized

enterstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

Job Description:

SUMMARY OF POSITION

This is a remote position on a 24/7/365 mental health crisis/suicide prevention-focused team. This position will handle incoming chat/texts from individuals who elect for LGBTQI+ support through the 988 Suicide and Crisis Lifeline. As a part of this team, you’d be responsible for providing brief clinical screenings, risk assessments, and appropriate service linkage for LGBTQI+ individuals who are experiencing emotional distress.  The ideal candidate for this role has excellent computer skills, a proven ability to communicate effectively through written communication/instant messaging, the ability to multi-task in a high-stress environment, and the ability to work as a team in a remote setting.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Demonstrate high level of clinical knowledge and skill in providing telephonic or chat clinical screenings and risk assessments.
• Answer crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
• Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide. 
• Meet the ethical and clinical standards in compliance with all accreditation.
• Actively participate in ongoing supervision, training and team meetings.
• Demonstrate high-level customer service skills and professional etiquette.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Assist in administrative tasks as needed.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Demonstrates high-level customer service skills and professional etiquette.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Knowledge of suicide assessments.
• Skill in providing crisis intervention.

QUALIFICATIONS

Education Level              

Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist.

Years of Experience       

Six months to one year of related crisis experience is preferred.

Shift available: 4am-12:30pm CST Wednesday-Sunday

Certification/Licensure 

N/A

PHYSICAL REQUIREMENTS

Standing – 10%

Sitting – 90%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:Full time

Entry Pay Range:$15.11–$18.84

Delivering care that changes people’s lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Quality Assurance, Chart Approval Representative (Remote)

by twochickswithasidehustle | Oct 20, 2023 | Uncategorized

RESPONSIBILITIES
Job Description Summary
Be part of something bigger!
Liberator Medical Supply™ (LMS) has been serving urology and ostomy customers for more than two decades. LMS is dedicated to providing high-quality, innovative medical supplies combined with exemplary customer service, discreet delivery of supplies and support with insurance paperwork and representation.
We have an immediate need for QA Chart Approval Representatives!

In this role you will review patient medical supply documentation currently or previously obtained by the Sales Support team to ensure that the documents meet the compliance standards of Liberator Medical Supply and of the industry.
Job Description
We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

In this role you will be responsible for:

Organize and prioritize all active and previously completed files from Sales Support for completion of current patient orders and AR Billing audit requests.

Process customer returns according to established department policies and procedures.

Completes special project chart approvals as assigned or directed by medical billing ops leadership

Reviews patient records to ensure that it meets the compliance standards for clinical documentation and that information received and documented is accurate for billing purposes

Audits chart notes and records against information obtained and documented in multiple internal software systems to ensure accuracy.

To be successful in this role, you require:

MUST HAVE working knowledge of medical terminology.

1+ years medical industry or call center/customer service experience

Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.

Education and experience required:

High School Diploma or general education degree (GED)

We offer a comprehensive benefits package to include:

Up to 12 company paid holidays

Medical, dental and vision insurance

401(k)

Tuition Reimbursement

Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location
USA FL – Stuart Airport Road

Human Resource Assistant

by twochickswithasidehustle | Oct 20, 2023 | Uncategorized

Human Resource Assistant (Full-time/Remote role)

Astrix Software Technology, LLC is a technical consulting and strategic outsourced services firm focused on serving the scientific community. At Astrix, our focus is on solving the challenges experienced by scientific and technical organizations through a Value Engineering approach.

We are looking for an HR Assistant to perform a variety of administrative tasks and support Astrix’s Scientific Staffing team.

The main responsibilities include managing onboarding of new hires – from the offer acceptance to the candidate starting in their role, managing the drug screen and background check process, sending out and managing necessary client paperwork, etc. This role will be the first point of contact to help the new hire get onboarded. This person will manage the I-9 process as well.

To be successful in this role, you should be well-organized, detailed, have great time management skills and be able to act without a lot of guidance. Ultimately, you will contribute to the efficiency of our business by providing support to our recruiters helping onboard their new hires.

Requirements

Some administrative or onboarding experience
Advanced level MS Office
Experience managing and processing I-9’s
Outstanding organizational and time management skills
Excellent verbal and written communications skills
Ability to prioritize and multi-task in a fast-paced growing sales organization
Creative problem solver
Discretion and confidentiality
Hourly rate is $20-21/hr (~$41,500 – $43,500 total comp per year)

Employees (and their families) can elect medical coverage, dental coverage, Flexible Spending Accounts (medical—after qualification period—and dental), and Health Savings Accounts. Employees are covered for vision, short term disability, long-term disability, and basic life insurance. After six months, employees are able to enroll in our company’s 401k plan. Employees will also receive 10 hours of Paid Time Off (PTO) every month. Employees will also enjoy eight paid holidays throughout the calendar year.

Visual Interpreter PTE

by twochickswithasidehustle | Oct 20, 2023 | Uncategorized

Description
Aira is visual interpreting.

We are an assistive technology company on a mission to remove barriers and make the world more accessible. We operate 24/7/365 in three languages worldwide and provide service wherever there is an internet connection.

Our service is live, human-to-human professional assistance for people who are blind or have low vision. Using the powerful combination of a camera and the Aira app on someone’s device of choice, a professionally-trained visual interpreter will assist by visually interpreting what is in the camera’s view or on screen, from describing to reading, from explaining to navigating – just about anything, safely and securely.

Aira is used in any industry – such as higher education, technology, retail, healthcare, transportation, and more. Our robust and growing network of partners committed to inclusion and accessibility includes airports, banks, major software companies, financial firms, retailers, and universities. With millions of calls to date, our visual interpreters empower individuals to overcome accessibility barriers every day by providing live, on-demand access to visual information.

By joining this organization, you will have a major impact on the lives of the millions of people worldwide who are blind or have low vision.

The Visual Interpreter is the most essential component of our service, often considered the ‘secret sauce.’ As the world’s only certified visual interpreters, Visual Interpreters are top-tier professionals dedicated to delivering an exceptional experience for members of the blind and low vision community.

As a Visual Interpreter, using our proprietary technology platform, you will answer live video calls from our blind and low vision customers. You will then assist, one at a time, with real-time tasks in countless unique scenarios. Please note you will not be on camera during these live video calls.

From assisting with daily personal routines to professional activities to navigating a dream journey around the globe, Visual Interpreters focus on providing live, personalized support for each customer’s unique requirements during live calls. Here is a to show what the role encompasses and what it’s like to be a part of Aira.

Working as a Visual Interpreter is unlike any other job. We’ve developed our own training and certification process to ensure you’ll be ready and able to assist our customers accomplish any task. While our paid training will expand your communication skills, teach you to use a mix of third-party tools and proprietary technologies, and polish your customer service skills, it’s the actual real-world calls that will challenge and shape your worldview.

Objectives of this Role:

Embody the Aira brand by always being helpful, consistent, creative, and kind.
Provide exceptional customer experience by utilizing training and tools (proprietary and third-party) efficiently and accurately to support blind and low vision customer needs.
Contribute to the organization’s growth and success by being a core member of the Aira team by supporting other Visual Interpreters.
Continue to learn and develop extensive visual interpreting capabilities via ongoing education and training.
Responsibilities:

Clearly and accurately present on-demand visual information to blind and low vision customers.
Consistently answer calls while scheduled.
Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
Engage and support the team by participating in team-building exercises, making helpful suggestions, encouraging other Visual Interpreters, and contributing to overall organizational growth and development.
Maintain strict data privacy standards and confidentiality.
Maintain regular and consistent attendance and punctuality.
Follow all of Aira’s policies and procedures. Adhere to Aira’s values, beliefs, and principles.
Anticipate Explorers’ needs and provide exceptional customer experience.
Seek and act on constructive feedback; apply learnings from others to enhance your own abilities.
Demonstrate the ability to adapt to uncertainties or changing priorities and various types of calls and situations.
Work effectively with all people equitably regardless of race, color, national origin, religion, sexual orientation, physical or mental disability, age, veteran status, or marital status.
Make timely and quality decisions, and improve productivity and efficiency by drawing on experience and data to anticipate potential problems before they arise.
Develop and maintain effective working relationships with team members and Explorers (the name we use to refer to our customers).
Set high standards of performance for self and others.
Assume responsibility and accountability for completing assignments and tasks successfully.
Responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Follow the Visual Interpreter Code of Professional Conduct

Requirements
Key Skills and Qualifications

The Visual Interpreter:

Is an enthusiastic, eager, and articulate communicator.
Is mission-driven, and has innate problem solving skills.
Adapts well to new technological systems and processes.
Is comfortable using PCs, Macs, smartphones, applications, and online platforms.
Has strong spatial awareness and a keen sense of direction, with the ability to orient themselves well using 2D and 3D maps and visual cues.
Has strong investigative research skills and is tenacious in the pursuit of information.
Utilizes creative problem-solving skills and thrives under pressure.
Possesses a strong vocabulary and knows how to utilize descriptive language effectively.
Has a strong attention to detail.

Qualifications:

A high school diploma or GED equivalent.
Be 18 years of age or older.
Fluent in English.
Right to work in the United States
A private workspace with no background noise, that is free from family, friends, pets, visitors, etc.
A computer system that meets our required technical specifications:
Minimum of 8 GB RAM
Windows or Mac computer using Windows 11 or Mac OS High Sierra (no Chromebooks)
Use of headphones with a noise-canceling microphone attached. It must be wired while taking calls.
Minimum internet speed of 25 Mbps
Must additionally complete Aira Agent Prescreen and Aptitude Test
Minimum Schedule Requirements:

Minimum 25 hours a week
Preferred Qualifications:

A background in customer service, a call center environment, or technical support.
Experience working with people with disabilities or with accessibility technology.
Knowledgeable of the full range of accommodations used by the blind and low vision community (e.g. JAWS).
Bilingual in French or Spanish (spoken and written conversational proficiency).
Aira’s Values

We are powered by people
We pursue excellence & hold ourselves accountable for results
We embrace change and agility
We act with integrity, transparency, dignity and respect
We are champions of inclusion, diversity and accessibility

Aira’s Operating Principles

Agility: We reconsider priorities and solutions when presented with new information, scenarios, and opportunities.
Focus: We operate with a plan, based on our roadmap and aligned to our priorities.
Diversity: We embrace a workplace that celebrates personal differences and the way those differences make us all stronger.
Scalability: We expect and demand repeatable, documented processes to replace ad-hoc operations, so we can scale growth and support career movement.
Fiscal Responsibility: We make financial (or investment) decisions using radical optimism coupled with disciplined, fiscal conservatism.
Transparency: We (Employees and Agent Staff) engage in open, honest, and direct, 2-way communication because we trust one another.
Corporate Social Responsibility: We support the community in matters related to health, employment and independent living. This includes making our service available as broadly as possible to support these commitments.
Benefits
$20 base rate 4:00am – 12:00pm PST
+$1 Swing 12:00pm – 8:00pm PST
+$2 Nights 8:00pm – 4:00am PST
+$3 Weekends 8:00pm Friday – 4:00am Monday PST
$400 Annual technology stipend
Paid sick leave
Paid training
100% remote work – always was, always will be
Supportive, integrated team environment with ongoing development opportunities

All candidates will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, martial status, military or veteran status, gender identity and expression, genetic information, or any other factors protected by law.

Customer Care Concierge – Tier 1

by twochickswithasidehustle | Oct 20, 2023 | Uncategorized

JOB DESCRIPTION
Evernow is reinventing healthcare delivery to improve women’s lives. More than 55 million women in the U.S. are experiencing menopause symptoms, but 75% of those who seek care don’t get it. We’re building Evernow to close this gap while elevating care. The platform we are building allows us to deliver a new kind of experience while our doctors provide expert, convenient treatments based on the latest research. With prescription delivery and unlimited access to communication with our health team, our customers get personalized, life-changing care. Join the team that will help us deliver this at scale!
Evernow is looking for an energetic individual to join our Customer Care Concierge team in a hybrid role focused on customer support and social media responses. This role will help drive customer happiness, strong ad quality, and strong ad conversions by delivering high-quality responses to comments on our social media and answer basic customer service questions about Evernow.
To be successful as a Customer Care Concierge – Tier 1 at Evernow, you should have a strong understanding of the Evernow service, features and member community, a sensitivity to medical questions that are best left answered by our medical team, a voice that speaks to women in our target demographic, the ability to know when to ask for help, a passion for listening to customers and anticipating their needs, and an eye for detail with impeccable communication skills.Responsibilities (what kind of work you’ll do):

Responding to customer emails through our support tool Zendesk
Thoughtfully respond to questions like: What is Evernow? How do I login? How do I contact my medical provider? How much does Evernow cost?
Triaging technical issues reported on social media or to support and ensuring swift handoff to customer service tier 3 reps
Working with care and marketing team to ensure common questions are communicated to the team for improved FAQ and blog posts
Continuously updating our message macros to provide efficient and medically accurate information
Responding to questions from members that route through our medical team
Tracking engagement with ads and message content and providing regular reports to our content creation team
Experience (what will make you successful):

1+ years of related experience in customer service
Weekend availability
Medical background or experience working in a medical setting
Experience working with content management systems, Zendesk, or other customer support systems.
Very detail-oriented and proactive in getting ahead of issues.
Adaptability and a passion for continuous improvement.
This role is a part-time, remote employment opportunity. The time expectations are ~10-15 hours/week Monday-Friday, as well as weekend availability as needed, with additional hours to be approved by the hiring manager. If you’re excited about this role and looking to grow, we would love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Learn more about working at Evernow by visiting evernow.com/careers.#LI-AL1 #LI-Remote

v

Survey Sites

by twochickswithasidehustle | Oct 19, 2023 | Uncategorized

1. Branded Survey
2. Survey Junkie
3. Inbox Dollars
4. SurveyClub
5. Product Report Card
6. Product Review Jobs
7. TellWut
8. American Survey
9. ClearVoice Survey-Gaming Focus
10. ClearVoice Survey

6 Email Jobs

by twochickswithasidehustle | Oct 19, 2023 | Uncategorized

1. Support Escalations Specialist
2. Email Coordinator
3. Email Specialist – Remote Work
4. Email Marketing Coordinator
5. Customer Care Concierge – Tier 1
6. Merchant Support Specialist

Managing Editor

by Kay Tay | Oct 19, 2023 | Uncategorized

True North Custom (“TNC”) provides strategic marketing solutions for more than 500 clients nationwide. Using custom content via digital, print and online campaigns, we target audiences through advanced analytics and strategic marketing messages designed to move readers to action.  TNC remains a highly remote-friendly culture and is proud to employ incredible people across the country.

We are immediately hiring for a Managing Editor that can work 100% remote.  Due to client needs, if you reside in GA, FL, OH, TN, NC, SC, or MI that will be ideal.

Our managing editors strategize with clients as editorial experts to create content that advances marketing goals and initiatives and successfully drives ROI. They develop an intimate understanding of each client’s business initiatives, competitive challenges and target audience to ensure the content True North produces uses the right voice, tone and readership levels to effectively reach their intended audiences. 

The successful incumbent will have content editing experience, excellent communication skills and a fierce desire to help clients find success. We value energy, passion, authenticity and creativity. If working for an organization that is dedicated to making a difference is where you want to be, then this is the position for you.

Who you are: someone who is dedicated to the written word, accuracy, your clients and your fellow team members. You are a curious, lifelong learner who collaborates well with others and is always a team player. 

Key Responsibilities:

• Develop and maintain a deep and current knowledge of health care
• Develop and maintain a comprehensive knowledge of the company’s products and services.
• Strategize with account teams to create effective products that are consistent with our clients’ marketing objectives.
• Edit copy that adheres to each client’s style and voice and standards of excellence.
• Serve as an editorial resource for clients and lead or help guide launch, editorial planning and review meetings with clients.
• Mentor copywriters to help them continuously improve their writing skills by offering constructive feedback and explanation of revisions.
• Provide copywriters with a strategic understanding of each assigned article and how it fits into the overall product and client objective.
• Understand and follow the Editorial Department processes.
• Understand company workflows and schedules.
• Meet deadlines consistently.
• Take on additional work or tasks (e.g., copywriting and fact-checking) as requested by the Editorial Director and Editorial Manager when the need arises.

Requirements

• 2+ years of editing experience, with preferred focus in the healthcare industry
• Experience writing and editing web content
• Ability to strategize with clients to create targeted content for each project
• Experience using tools, such as Semrush and Yoast, are highly desirable

What We Offer

• Competitive compensation and benefits package
• Unlimited PTO and Sick Time
• Flexible work schedules and 100% remote work environment
• Customer-centric culture embracing excellence, urgency, diversity, creativity and open communication
• Collaborative environment fostering mutual respect and enhanced results
• Cultivation of each team member’s talent and abilities. We encourage and embrace new ideas and perspectives from every member of our team

APPLY HERE

Auditor

by Kay Tay | Oct 19, 2023 | Uncategorized

The Auditor is responsible for assisting with the completion of rated and non-rated reviews. The Auditor may also assist with the documentation of findings identified during the course of a review. The Auditor will also be responsible for assisting with the completion of walkthroughs and assisting the review lead in the identification of the risk and controls associated with the various business functions. The Auditor will also be responsible for assisting with ad-hoc projects and ongoing risk intelligence activities.

Responsibilities

• Demonstrate emerging audit skills with an understanding of audit concepts within planning and fieldwork.
• Utilize basic business and audit writing skills; cohesively presents and organizes information; effectively articulates key points; emerging ability to adapt message to audience within the scope of assignments.
• Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicates delays in assigned deliverables or additional capacity availability.
• Demonstrate intellectual curiosity when completing assigned work.
• Deliver presentations on various topics to varying audience sizes.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Experience Qualifications

• less than 1 year of audit or related experience (preferred)

Tactical Skills

• Basic knowledge of internal audit.
• Basic product skills and understanding of business, industry, and regulatory concepts.
• Basic oral and written communications skills.
• Basic analytic skills.
• Contribute to an organizational culture of respect and personal accountability regarding diversity, equity and inclusion.

Personal Skills

• Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
• Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals

Practical Skills

• Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office – Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. 

This position is eligible to earn a base salary in the range of $60,000 to $69,000 annually depending on job-related factors such as level of experience.

APPLY HERE

Commercial Examiner

by Kay Tay | Oct 19, 2023 | Uncategorized

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.

About Us  

Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

• Customer Obsessed – We always put our customers first.
• Solution Driven – We solve problems that other people are afraid to.
• People leaders – We grow all of our people into leaders.
• One Team – We believe inclusion and teamwork produce the best results.
• Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners.

The Opportunity

Acquires and reviews all relevant documents, maps title chains and related items affecting one or more parcels of land, based on results of this examination, prepares preliminary title status reports.

Principal Duties and Responsibilities: 

The following duties are typical of those performed by associates in this job title; however, assigned duties may vary and associates may perform other related duties, and not all duties listed are necessarily performed by each associate in the job title or at a particular location.

Under general supervision:

• Prepares preliminary title status reports based on examination and research
• Examines deeds, grant deeds of trust, easements, codes, covenants and restrictions, deed assignments, re-conveyances, taxes, judgements, liens, assessor’s parcel maps and other documents;
• Reviews data to verify ownership, correct annotation, and proper execution;
• Verifies that legal descriptions are written accurately;
• Identifies specific requirements for preliminary title report, including requirements for affidavits for questionable documents;
• Prepares disclosure of items to be resolved prior to approving title insurance;
• Orders property inspections as needed;
• Works with Title Officers or other higher level staff for guidance on unusual and/or problematic situations such as back vesting uninsured deeds, prior liens, need for indemnity, etc.;
• Uses arithmetic to calculate split ownership percentages;
• Coordinates typing of completed reports with support staff;
• May perform all of the duties of a title searcher including opening files and inputting data, generating data from County records to identify tax payments and status, printing relevant documents and reports, sorting and assembling information, requesting additional documentation from title plants, and performing related support duties 

Above all, we are a dynamic team looking for energy and a results-driven mindset to provide unique value as we transform the Title and Insurance processes!

What you should bring to the table:

• Completion of high school and at least one year of responsible experience in commercial title searching.
• Experience producing commitments preferred.
• Basic underwriting procedures.
• Basic real property law.
• Basic coverages of title policy insurance.
• Format and requirements for preliminary title reports.
• Terminology and documents related to title search, title chain and property ownership.
• Use of desktop computers including word processing and other common software.
• Customer service skills
• English grammar and spelling.
• Basic math for calculating percentages of split ownership.
• A natural drive to live by our Core Values

Marginal Job Functions/Duties: 

• Working independently and meeting deadlines under pressure.
• Performing detailed work rapidly and accurately.
• Performing in-depth examination and verification of documents and maps related to property ownership.
• Preparing comprehensive and accurate reports.
• Interpreting and applying rules and procedures for chain of title.
• Other duties and responsibilities as assigned by supervisor. 

#li-remote

Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Doma, compensation decisions are dependent on the facts and circumstances of each case.

This job is also eligible for the following compensation components: Bonus

The base salary range for this role is shown below:

$58,200—$109,300 USD

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

• Work/Life Balance – We encourage taking Paid Time Off (PTO)!
• 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
• Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• 401K with company match program
• Tuition Reimbursement
• Short-Term & Long-Term Disability
• Commuter Flexible Spending Account (i.e. Transit or Parking)
• Supplemental Life and AD&D Insurance
• Auto & Home Insurance Group Life Insurance
• Critical Illness, Injury and Hospital Insurance 
• Pet Insurance

APPLY HERE

Senior Web Content Producer (WA, OR, CA)

by Kay Tay | Oct 19, 2023 | Uncategorized

Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Health Plan is calling an enthusiastic Senior Web Content Producer who will:

• Provide ongoing website support as a part of Providence Health Plan’s Digital Marketing team
• Support Providence’s Mission and Vision through leadership and management of the health plan’s online presence, including our public website, providencehealthplan.com
• Work closely with other team members
• Support website production, SEO, light copywriting, and other key areas related to website functional health
• Require great interpersonal and communication skills working with our broader team
• Assist with email production/marketing work, where necessary

We welcome 100% remote work for residents who reside in one of the following States: Washington, Oregon and California

Essential Functions:

• Combine strong writing skills with knowledge of web content management systems (CMS) to complete website addition or change requests within strict timelines and with high attention to detail
• Effectively execute Sitecore content updates and website production on our company website, including content authoring, editing, styling, and creation (for certain categories)
• Work cross-functionally with team members to field website update and change requests, while recommending appropriate revisions in copy and styling and maintaining regulatory compliance processes
• Serve as the first point of contact and initial analyst on website requests for assigned areas
• Be responsible for completing text and graphic changes to assigned websites and make other changes as required
• Coordinate website functional health processes, supporting SEO optimization efforts, metadata administration, compliance processes, and other efforts related to maintaining an operationally sound website
• Utilize strong critical thinking and communication skills to support and work closely with marketing and product team members in planning and accomplishing goals
• Coordinate or support other website-related tasks, as necessary
• Assist with email production (email marketing) work, when necessary. Extensive email platform experience is not required, and on-the-job training will be provided

Preferred qualifications for this position include:

• Bachelor’s Degree in Business, Marketing, Communications or another Technology-related field of study -OR – a combination of equivalent education and experience
• 3-5+ years web experience with an emphasis on web content management, digital marketing and/or web product development and implementation
• 1+ years of experience managing web content in a CMS solution such as Sitecore
• 1+ years of experience working with CSS and HTML
• 1+ year of health care experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Pay Range: $36.37 – $58.72

APPLY HERE

Email Marketing Coordinator

by Kay Tay | Oct 19, 2023 | Uncategorized

At StraighterLine we are on a mission to help students succeed!

About Us

StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace.

Working at StraighterLine

StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We’re an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work. We are committed to bringing innovative solutions to the field – your ideas will never go unheard. And, best of all, we love to celebrate each other’s contributions and wins.

We also know how important a life outside of work is, and the support that employers can contribute.

See the end of this posting to learn more about our great benefits.

WE ARE HIRING an Email Marketing Coordinator will drive our enrollment and student success goals by creating, deploying and optimizing email communications with prospects, students, partnerships and alumni. The role spans planning, campaign deployment, testing, analytics, and reporting. The ideal candidate will be well versed in email marketing and best practices and be motivated to help StraighterLine make improvements to this area of our marketing mix.

Goals for this position

• Utilize B2B and some B2C email best practices to help nurture leads and drive conversions and student engagement. 
• Build behavior-based email automation, in conjunction with product and student success, to drive conversion and enrollment, engage students in their courses, support on-time course completion, increase student satisfaction, and drive renewals.
• Testing/Optimization: Improve email performance metrics, testing rigor, and reporting capabilities. Leverage insights to drive performance and lift.

Email Campaign Management

• Collaborate with the growth marketing team to develop high-performing email campaigns.
• Help improve reporting capabilities and increase understanding and visibility of email channel and impact on key metrics (conversion rates, enrollments, retention) within an integrated marketing campaign mix (social, paid media, PR, inbound web, referral marketing, email).
• Build email testing roadmap and drive test execution to support continuous improvement in campaigns. Share findings and insights with key stakeholders.
• Manage email workflow, marketing automation set-up, and deployment schedules; work with multiple stakeholders for input on prioritization. 

Performance and Analytics

• Build reporting and communicate email performance to team.
• Execute lead drip campaigns, abandoned cart emails, and winback emails to help drive our engagement strategy with students.
• Exceptional written communication skills, copywriting, and organizational skills.
• Implement quality assurance checkpoints into email campaigns to protect our brand and ensure error-free delivery.

Qualifications

• Strong, hands-on experience with Hubspot required.
• Bachelor’s Degree or equivalent experience required; additional education or training specific to digital marketing and or email marketing preferred.
• Minimum four years of experience actively managing, creating, and deploying email marketing campaigns.
• Passionate about martech innovations and stay up-to-date on the latest trends and tools.
• ​Familiarity with the key email metrics and reporting: Click-through rate, conversion rate, bounce rate, list growth rate.
• Experience with list management and segmentation.
• A/B testing experience developing strategies, setting up test cells, and reporting results.
• Basic knowledge of HTML and CSS.
• Basic copywriting/writing skills to write the majority of emails without creative support, but resourceful and prudent to know when to pull in professional writers to increase results.
• Must be very detail oriented with a relentless approach to quality control.
• Collaborative and demonstrated ability to work independently.
• Up-to-date with latest online marketing trends and best practices in content marketing.
• Experience driving e-commerce sales for an SMB business preferred.
• Hubspot Email Marketing and Hubspot Marketing Software certifications are a plus.
• Strong knowledge of CAN-SPAM and other related anti-spam laws and regulations.

Our Benefits

Unlimited PTO, 13 public holidays

Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine) 

401K Safe Harbor plan: StraighterLine contributes 3% of your total salary whether you contribute or not

Six weeks paid parental leave

Free StraighterLine courses for you and your family members

APPLY HERE

Editor, Freelance, Editorial Team

by Kay Tay | Oct 19, 2023 | Uncategorized

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”.

​​About the Role:

Hims & Hers is looking for seasoned creative editors who are passionate about everything health — hair care, mental health, sex, weight management, etc. — to join our Editorial Content team as an independent contractor.

ABOUT YOU:
The successful freelance editor will be nimble, collaborative and extremely passionate about helping people *feel better*. 

You’re up to the challenge of impressing readers while also knowing how to dance with Google’s web crawlers. Your editing is strategic and tactful, with a keen eye for detail. You also understand how keywords are used and why digital marketers are so obsessed with them.

You’re adept at keeping up with hard deadlines, making pivots on the fly and are as committed as we (and our writers) are to taking sometimes complex topics and distilling them into simple, easy-to-understand narratives. People are looking for answers to often uncomfortable questions, and we want to make them feel like they can get solid, credible information from us, with no judgment. 

We’re changing the way folks think about their healthcare — and that starts with the stories we tell and how we tell them. 

These articles will be most peoples’ first touchpoint with the brand, so smart, accessible and enjoyable content is key to starting that journey on the right foot. 

Freelance Services to Be Provided:

• Edit compelling, accessible, authoritative content across the Hims & Hers blogs consistent with content briefs, style guides and medical research packets provided for each assignment by our in-house editorial and SEO teams. 
• Ensure that articles include a mix of footnotes and reference lists, and follow a  comprehensive SEO report (Experience with Frase, Clearscope, Ahrefs, etc. heavily preferred).
• Learn the Hims & Hers brand and tone guidelines and use them to inform editing from a high level.
• Always put the reader first: edit for the customer. What do they need to know to feel better? How can we provide them with rock-solid information that will enable them to trust us as a brand. 
• Revise work as necessary based on feedback from editorial, SEO, and medical reviewers.

Required Experience:

• 5+ years editorial experience, preferably for both brands and publishers, preference for publishers with a strong SEO strategy.
• Excellent time management and ability to make weekly deadlines.
• Proven track record editing excellent content about complex topics. 
• Strong creative, conversational editing style with a passion for good authorial voice.
• Experience using insights and strategic thinking to shape priorities.
• Experience driving complex projects in a fast-paced environment.

Nice to have Experience:

• Experience writing or editing in the medical or wellness space strongly preferred
• Genuine passion for and interest in hair, sex, mental health, and/or weight management — from products to techniques and everything in between.

This freelance role is an independent contractor position. The anticipated compensation for this role will be $100 per article. These fees are subject to adjustment based on a range of factors including skill set, experience and training, and geographic location.
Candidates will also be expected to take on a paid test assignment as a way for everyone to get a feel for the work and to assess whether it’s a good fit.

We are focused on building a diverse and inclusive team. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. 

Hims is an Equal Opportunity Employer and considers applicants for employment and contractor opportunities without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
As a freelance contractor position, this role is not eligible for company-provided benefits. If you have questions about the compensation for this role please connect with your recruiter. 

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

APPLY HERE

Weekend/Evening News Editor

by Kay Tay | Oct 19, 2023 | Uncategorized

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity Inc. is seeking a dedicated and skilled Weekend/Evening News Editor to join our team at AFROTECH^TM. As the Weekend/Evening News Editor, you will play a crucial role in shaping our news coverage during weekend shifts and evening hours. You will be responsible for ensuring that news stories are well-written, accurate, and engaging, helping to maintain our high standards of journalism.

The Weekend/Evening News Editor will assist in writing, assigning, editing, and publishing editorial content that engages and increases our audience reach while delivering on key business goals. 

This is a 1099 contract role that reports to the Assistant Managing Editor, AFROTECH.

Contractors will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

• Identify and prioritize news stories for publication during weekend and evening hours.
• Review and edit news articles, reports, and features for grammar, style, accuracy, and clarity. Ensure that content aligns with our editorial guidelines and standards.
• Craft compelling headlines, subheadings, and teasers that capture the essence of the news stories and entice readers to engage with our content.
• Verify the accuracy of information, sources, and data in news stories.
• Monitor breaking news developments and coordinate coverage efforts during weekend and evening shifts. Update and revise stories as needed to provide up-to-the-minute information to our audience.
• Use our best practices to source images, videos, and other multimedia elements.
• Conduct regular quality control checks to ensure content meets our standards.

Qualifications: 

• Education: B.A. in journalism, communication, or a related field
• Required Experience:
  • 2+ years of experience in a newsroom environment
• Preferred Experience:
  • Previous experience in news writing, editing, or journalism
• Technologies: Fluent in Microsoft Office, Google Suite, Asana, and/or comparable project management suite
• Additional Qualifications:
  • Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility
  • Comfort with ambiguity and a proven love for transforming unorganized/complex data into rigorously structured, insight-oriented solutions
  • High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
  • Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats 
  • Naturally detail-oriented, with an obsessive need to document and communicate findings
  • Knowledgeable of tech, business, and innovation news, especially related to the Black community

Details: 

• This is a contracted remote role, U.S.- based role. Occasional travel may be required. 
• Candidates must be authorized to work in the U.S.
• Candidates must be available to work in alignment with the Eastern Time Zone. 
• The hourly rate for this role is $28 – $30.

APPLY HERE

Total Rewards Administrator

by Kay Tay | Oct 19, 2023 | Uncategorized

Location: Remote (USA)

Position Status: Full-time, None-exempt, Regular

Salary Level: Starting salary for this role will be $46,000 commensurate on experience.

Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Program / Department Summary

The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.

General Position Summary

The Global Total Rewards Billing and Payroll Administrator is responsible for supporting the administrative responsibilities of Mercy Corps’ global Total Rewards portfolio, ensuring Mercy Corps Total Rewards meet the unique support needs of team members in 40+ global locations. The Administrator supports all compensation, benefits, and wellness programs for US-based and international expatriate staff. This individual will support the Director – Global Total Rewards by administering Total Rewards strategies and programs that are aligned and integrated with business plans, which will enhance our talent attraction, retention, performance, and development initiatives globally. This position will also support Mercy Corps’ compensation and benefit programs through consistently applying and administering internal policies and government regulations with a strong diversity and equity lens. A key element of this role focuses on building, maintaining, and strengthening relationships as well as an integrated and strong service delivery model.

Essential Job Responsibilities 

PERSONAL LEADERSHIP 

• Consistently demonstrates flexibility, resilience, and ability to maintain positive relationships and composure, even under difficult circumstances.
• Promote Mercy Corps’ culture by promoting the development and advancement of ideas which allows for innovative approaches to problem-solving within existing policy and procedural requirements.
• Maintain high ethical standards and treat people with respect and dignity.
• Demonstrate an awareness of one’s personal strengths and development needs.

PAYROLL

• Provide advanced level administrative support for US and Expat payroll processes.
• Provide advanced planning support to prepare for payroll processing.
• Contribute to Affirmative Action plan activities.

GLOBAL BENEFITS

• Financial reconciliation and processing of all benefits related invoices for approval and payment.
• Ensures timely payment to vendors, initiates monthly financial reconciliation of benefit plan deductions by validating/correcting inaccuracies between HRIS and vendor systems.
• Administer and support all US based and international expatriate team member benefits programs, including medical, dental, vision, life, short- and long-term disability, retirement, expatriate benefits, and voluntary benefits.
• Provide first-level support concerning benefits to managers and employees in an effective, efficient, and engaging manner.
• Update, maintain and or monitor benefit changes (self-service and manual) within the HRIS system.
• Liaise or assist team members with challenges as they relate to accessing benefits vendor systems.
• Process leaves of absence including assisting team members with questions on eligibility, track leave time, send notices, escalate complex leave questions, and coordinate payroll and disability pay processing.
• Data collection and reporting, provide census and audit support on a quarterly and annual basis.
• Assist HR Officers with COBRA processing and questions.
• Process insurance enrollments and changes for all assigned benefits.
• Process and track all workers compensation, short-term disability, and long-term disability claims.
• Liaise between team members and provider to facilitate timely and accurate adjudication.
• Contribute to and provide coordination and support for the annual Benefits Fair and any other benefits related events.
• Support the annual benefit renewal process with Mercy Corps’ insurance brokers and the larger People Team.
• Escalate team member benefit issues with Mercy Corps’ insurance vendors as needed.
• Coordinate appropriate follow-up with department leadership.
• Provide responses to state unemployment inquiries.

Supervisory Responsibility

The Total Rewards Administrator has no supervisory responsibility.

Accountability

Reports Directly To: Director – Global Total Rewards

Works Directly With: Global Human Resources, Global Talent and other People, Strategy and Technology team members; Corporate Finance; Global Regional Directors and Teams, etc.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

• Minimum of 3 years of accounting, payroll or finance administration experience; focus on human resources operations or total rewards and benefits programs is a big plus.
• Strong IT skills including macros in Excel and working within different IT systems.
• Strong attention to detail, analytical and problem-solving skills, excellent time management and prioritization, high level of attention to detail, sense of urgency, ability to handle interruption and switch tasks easily and effectively.
• Advanced level administrative support.
• Strong written and verbal communication with highly evolved interpersonal skills.
• Demonstrated history of superior customer service, sensitivity to team members’ personal situations, and the ability to maintain confidential information.
• Demonstrated ability to effectively manage complex, multi-step projects and procedures consistently.
• Ability to work independently and take initiative.
• Ability to exercise sound judgment and maintain composure in stressful situations.
• Proven ability to originate, maintain and audit records.
• Familiarity with employee benefit/wellness/compensation program designs, as well as U.S. labor/benefit laws and employer compliance requirements, is highly beneficial.
• Proven experience and intermediate skills in Microsoft Word, Excel, and Google Suites.
• HIPAA compliance training or certification preferred.
• Multilingual is a significant plus; especially French, Spanish or Arabic proficiency.

Success Factors

The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit superior customer service skills and work effectively with a wide variety of individuals including team members based overseas. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase their responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability, and the ability to be flexible and ensure that effective communication is a priority in all situations.

Living Conditions / Environmental Conditions

The position is based in United States. 

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. 

APPLY HERE

Admissions Operations Coordinator- BILINGUAL

by Kay Tay | Oct 19, 2023 | Uncategorized

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role:

Reporting to the Director of Admissions, the Admissions Operations Coordinator will assist and oversee the operational duties and activities for the Admissions Team. The Admissions Operations Coordinator will ensure the Admissions Team has established and consistent tools and practices in place in order to achieve KPIs and future growth. Their role would also include standardization, optimization, and organization of the current and future Admissions Team tools. 

Responsibilities:

• Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Maintain all operational materials and ensures they are accessible, organized, and up-to-date
• Collaborates with other departments to ensure seamless business execution, reinforce positive morale, and uphold company values. 
• Works closely with the Admissions Director on departmental projects
• Create resources and trainings to support the team
• Oversee staffing needs and collaborate on recruitment

Job requirements:

• Bilingual, fluent in English and Spanish
• Minimum of two (2) years of admissions department and process knowledge, or overall project management experience
• Must be comfortable taking 20 calls a day to medical offices, hospitals, and medical professionals
• Excellent interpersonal communication and organizing skills to coordinate project activities
• Ability to communicate with others effectively
• Ability to conduct research for special projects, respond to timely inquiries, and present written/ oral communications.
• College degree preferred
• Eating Disorder treatment experience preferred
• East Coast Hours 8:00 am – 5:00 pm

Bonus if you have the following:

• Passion for mental health and eating disorder treatment and expanding access to treatment
• Healthcare Background
• Sales Background
• Tech Savvy

$53,000 – $62,000 a year

The pay range for this position in the US is $53,000 – $62,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. We are open to compensation negotiations. This role can be located anywhere in Eastern Time USA.

Equip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.

Compensation and Benefits: 

Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection.  The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.

Short and long term incentives, including yearly bonus potential

Remote work from home

Flexible PTO & Leave programs

Health, dental, and vision insurance 

Wellness and reproductive care programs

401k retirement savings plan

Home office set-up stipend

Co-working monthly stipend

APPLY HERE

Invoice Delivery Specialist II

by Kay Tay | Oct 19, 2023 | Uncategorized

Responsible for the support and management of an assigned portfolio of specialty customer accounts.   Prepare and participate in the analysis of customer requirements for new or existing RRD customer opportunities.  Initiate & facilitate the development of customer invoicing and reporting in accordance with company guidelines and standards.   

Required Skills

• Provide tier II support to assigned specialty customers portfolio
• Works directly with sales and specialty customers to ensure all invoicing specifications are clearly defined and implemented to ensure timely and accurate delivery of invoices
• Participate in interdepartmental implementations to obtain, analyze, and document client invoicing requirements, then model, activate, and support optimal invoice output formats and delivery methods
• Perform data entry and submit invoices into customer 3rd party websites or portals
• Monitor open AR to identify invoice delivery discrepancies and/or root cause
• Works closely with Sales and Customer Service to resolve invoice delivery issues and invoice disputes
• Creates and/or updates customer account procedures
• Supports other projects assigned to Invoicing Solutions team
• Perform other related duties as assigned.

Required Experience

• Associates degree in Business, Accounting or Finance is preferred
• Minimum of 3-5 years of relevant work experience
• Strong verbal and written communication skills
• Advanced computer and software skill, particularly in Excel
• Excellent time management, organization, prioritization, and critical thinking skills
• Knowledge of purchase orders, order processing and invoicing
• Accounts Receivable background or experience a plus

APPLY HERE

Quality Assurance Specialist

by twochickswithasidehustle | Oct 19, 2023 | Uncategorized

Frontline Call Center is now seeking qualified applicants to work from home!

NOTE: Please review the Job, Tech, and Qualification Requirements below before you apply, must have the requirements in order to qualify for an interview.

Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.

We have Openings for our Quality Assurance Team –

Are you looking to work for a progressive customer service team that utilizes technology to interact and solve problems every day? At Frontline Call Center we embrace technology while providing first-class customer service. All from the comfort of your own home with benefits provided. If you feel that you would be a good fit for our team, please review further.

Job Description

As a QA, you will be trained to follow a guide process to review and provide feedback on a percentage of the contacts taken by Frontline Call Center Agents. This role exists to ensure that contacts being handled by Frontline’s Agents meet the high-quality standards that Frontline expects, and to make sure that the standards set by the clients are being met on a contact to contact basis.

Responsibilities include but are not limited to:

Call Reviews:
Listen to calls assigned in queue and submit a QMA form to the Agent with feedback on their performance
Reporting:
Submitting a breakdown of issue and positive feedback for inclusion in the weekly QA report
Submitting coaching requests to our coaching team for agents that are below expectations
QA Meetings:
Attend the QMA Feedback Meeting
Attend client-facing calibration meetings
Team Communications:
Agent 1v1 meetings
Following up on communications from the team
Communicating information related to yourself and your status
Relaying information given to you by clients
Reaching out to contacts as necessary
Training:
Training on new brands
Training on new processes
Maintenance of all personally held logins

Job Requirements:

Must be available to Train on weekdays
Training takes place from during the daytime hours, approximately 7 a.m.- 2:30 p.m. (PST)
Must have Open Availability 24/7 to work shifts inside the company’s hours of operation.
Attendance is vital!
A quiet place to work at home with a locked door.

Tech Requirements

Desktop Windows Computer (NO MACs or Chrome Book)
Processor: Intel i5/AMD 5 or better
12GB RAM or better
Dual Monitor
A high-quality USB headset
To be Hardwired at all time
Minimum Internet speeds of
20Mbps Download
10Mbps upload
LESS than 50ms ping stability

Pay and Benefits

Pay Rate: $14.50 hourly
Medical, Dental & Vision
Benefits-eligible on the first of the month after 60 days of employment
Sick time eligible after 6 months of employment
401k with Company Match eligible after 1 year of employment
Paid Time Off eligible after 1 year of employment
Perfect Attendance Quarterly Bonus

Frontline Call Center is a W4 employer, we do NOT hire independent contractors

Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.

Quality Specialist

by twochickswithasidehustle | Oct 19, 2023 | Uncategorized

Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Who You Are

Brightwheel is seeking an experienced Quality Specialist to join the Enablement Quality team. The Quality team is responsible for sales enablement through monitoring and grading Sales reps on quality, process adherence, and performance. This includes monitoring Sales calls throughout the lifecycle of a lead, assessing results, and producing actionable intelligence via reporting and coaching. The Quality team partners with Sales and Support leaders to ensure processes and results fit within the scope of our company’s mission and values. This is an important role within the Enablement ecosystem that ensures efficiency, productivity, and effectiveness where customer interactions are most critical.

You are an experienced Quality Specialist who has monitored hundreds or thousands of sales (or client-facing) calls. You have written quality reviews and generated reports that were valuable resources for your sales counterparts. You have a knack for all things Quality, including strategic level understanding and how and why Quality fits into the greater world of Enablement. You are a natural leader, thought leader, and Quality Subject Matter Expert. You are willing to roll up your sleeves and get it done, and lead the charge if called upon. You enjoy and have an aptitude for training and coaching others, and lead by example. You take personal ownership in the team’s missions and SLA, and always strive for perfect accuracy.
What You’ll Do
Monitor sales cold calls, demos, and additional support calls for quality, process, and performance
Produce concise, objective reports for each call review
Identify trends and best practices as takeaways for Sales and CS leadership.
Produce reporting and maintain system data as needed
Create and sponsor Quality initiatives and training sessions
Ensure team and personal KPIs are met or exceeded
Be available to act as Team Lead or Trainer as needed
Assist Quality Manager with program-level initiatives
Review escalated calls as needed

Qualifications, Skills, & Abilities
High-level ability to understand context and implication with an objective detachment
Ability to review a high volume of calls each day without sacrificing focus or accuracy
Demonstrated ability to produce error-free work against demanding deadlines
Ability to review the work of others, including team members
Ability to work independently in an isolated environment
Passion for ownership of work and self-motivated to excel
Knowledge of inside sales fundamentals (funnel, pipeline, close rate, etc.)
Leadership experience a plus
Familiarity with Early Childhood Education a plus
Familiarity with brightwheel’s product and app is a plus
2+ Years of experience in Quality Assurance in a Call Center environment is a plus
$24.04 – $25.96 an hour

Data Administrative Associate – 100% Remote – Full Time

by twochickswithasidehustle | Oct 19, 2023 | Uncategorized

Job Details
Description
Performs duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients’ satisfaction.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Creates weekly reports to monitor address and new account number changes.
Initiates account changes associated with the new post office box.
Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.
Creates status and summary reports for account representatives and clients.
Works overtime as needed.
Performs other duties as assigned.
SKILLS AND ABILITIES REQUIRED:

Demonstrated analytical skills.
Ability to create and manipulate existing reports using various databases and Excel spreadsheets.
Good organizational and follow through skills.
Ability to work independently and adhere to established timelines within the department.
Excellent oral and written communication skills.
Proficient with Microsoft Access, Excel, PowerPoint, and databases.
High school diploma or equivalent required.
6 months of customer service or call center experience.
Transaction processing experience.
APPLICATION PROCESS:

You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000®.

Accts Payable Assoc I

by twochickswithasidehustle | Oct 19, 2023 | Uncategorized

We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.

Salary Range: $17.49 – $25.35 Hourly

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $17.49 – $25.35 Hourly

Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.

Opportunities to work from home
Competitive wages with opportunities to earn annual merit increases
Paid development hours to use for professional and community development!
Generous paid time off, 8 company holidays, and 2 floating holidays per year
$1,000 Colleague Referral Program
Enterprise Recognition Program rewarding colleagues for their extraordinary work
Exclusive discounts on travel, activities, and merchandise via work discount program
Colleague Assistance Program that provides free counseling and financial services
Tuition Reimbursement Program including certifications
Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
Medical, dental, and vision insurance
Pre-Tax FSA and HSA health savings accounts
401(k) matching
Company paid life insurance
Company paid short term and long-term disability
Referral program
Healthcare concierge
The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.

JOB SUMMARY:

The Accounts Payable Associate performs all duties to ensure therapy clinics get paid in a timely manner, including researching and collecting any billing issues.

ACCOUNTS PAYABLE ASSOCIATE I

Entry level role. Basic skills with moderate level of proficiency. Has general understanding of the Accounts Payable department. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in accounts receivable or equivalent experience. Must maintain an average collection period of 45 days.

GENERAL DUTIES & RESPONSIBILITIES:

Manages code and files invoices.

Administers check runs daily.

Updates therapy clinics’ information in company system.

Issues check copies, voids, re-issues, 1099s, corrections, appeals, and reconsiderations.

Audits expenses and obtains approval from company employees for invoices received.

Delivers exceptional customer service with every customer interaction.

Demonstrates knowledge of office equipment (copier and scanner).

Attends department meetings and participate in training sessions.

Performs all other duties and assignments as directed by management.

EDUCATIONAL REQUIREMENTS:

High school diploma or G.E.D.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

Proficient computer skills and data entry.

Critical thinking and problem solving.

Time management skills.

Ability to multi-task in a fast-paced environment.

Ability to read/decipher therapy claim.

Verbal and written communication skills.

Organizational skills.

Ability to work with minimal supervision.

Exceptional customer service.

PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENTS:

For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.

For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.

The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).

Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.

The work environment utilizes florescent lighting; noise level is moderate.

The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.

Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.

Please be advised the job description is subject to change at any time.

Data Entry Specialist (Remote)

by twochickswithasidehustle | Oct 18, 2023 | Uncategorized

Overview
Data Entry Specialist (Remote)

Remote (Must work EST)

$25hr (Weekly pay)

12 month contract (Great potential for extension)

Full- time, M-F, 8-5pm EST

Benefits: Medical/Dental/Vision

Please only apply if you have 2yrs of recent Data entry experience within a Customer Support environment. Must have excellent written skills and also Excel experience

Duties:

Develop subject matter expertise in processing and invoicing capital service agreements.
Manage customer asset and service agreement records, including contact updates, warranty, repair, loaners, and other service requests.
Process and invoice capital returns, replacements, loaners, and repair requests.
Obtain Purchase Orders from customer for capital equipment loaner and repair processing.
Prioritize and respond to requests from field reps and customers, working to resolve issues and questions on first contact where possible.
Assist in asset recovery process associated with repairs, loaners, evals, and placements.
Participate in cross-functional teams including providing voice of customer to build service into design associated with continuous improvement and new service development.
Ensure confidentiality of patient and customer information, as well as confidential and proprietary information, during all customer interactions.

What you’ve accomplished:

High School Diploma
2+ years of Data Entry experience in customer support environment
Experience with SAP ERP or similar ERP systems
Experience with Salesforce or similar
Must have excellent writing skills with email communication with customers.
Must have experience with Excel and able to work with spreadsheets.
Experience with documenting forms into systems
Comfortable with manual processes, entering information into excel and repetitive work
Attention to detail – worked in a role that requires inputting information accurately
Experienced in G-Suite (Docs, Sheets)
Quality minded; motivated to seek out errors and inquire during discrepancies.

Copywriter

by Kay Tay | Oct 18, 2023 | Uncategorized

Lifeway is hiring a Copywriter The Marketing Copywriter will assist Lifeway’s marketing division by helping to tell the story of Lifeway and its brands across a variety of mediums, from one-off projects to fully integrated campaigns. The copywriter will work alongside marketing designers and strategists to find creative solutions to business objectives, drawing on a variety of writing styles to present the right message in the right context. The copywriter must understand the “why” of the work as much as the how and be able to persuade customers to choose Lifeway in a manner that not only connects customers to the right products, but also develops trust in our brand. This position will primarily serve the marketing needs of B&H Publishing.

Why Lifeway? 

Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.

Responsibilities

• Understand strategic goals and objectives with a depth that allows effective execution and the ability to challenge the strategy, as necessary.
• Work with creative team and clients to concept innovative, engaging, and delightful creative ideas.
• Write persuasive, straightforward, and personable marketing copy across a variety of mediums, including integrated ad campaigns, digital, social, print, video, live events, and editorial.
• Work alongside the creative team and strategy partners to jointly develop ideas and iterate your work.
• Analyze copy in real-time for accuracy and style and regularly look back to evaluate effectiveness of campaigns.
• Proofread others’ work product for accuracy, grammar, punctuation, and spelling. 

Qualifications

Education:

• BA in English, marketing, communications, or similar field OR equivalent professional experience

Required Experience / Skills:

• Copywriting experience in publishing, ministry, church staff, or an agency environment is preferred, 1-2 years
• Experience writing across mediums, including digital, social, print, video live events, and editorial, 1-2 years
• Interpersonal skills – Intermediate
• Proficiency with tools like Microsoft Office 365, Teams, Zoom, and project management platforms.

Preferred Experience / Skills:

• Working understanding of SEO and email marketing best practices
• Ability to collaborate and receive constructive feedback
• Enthusiasm for details, deadlines, gathering ideas, and the Chicago Manual of Style
• Ability to focus while maintaining multiple projects in a fast-paced environment
• An understanding of the church and ministry leaders as the audience

Other Job Requirements:

• A thorough understanding of the Baptist Faith and Message (membership in an SBC church not required)
• Ability to travel, occasionally overnight

APPLY HERE

Content Strategist III

by Kay Tay | Oct 18, 2023 | Uncategorized

We need people with a passion for both the product and an outstanding user experience – those who constantly look for solutions to problems and evaluate ways to be more efficient and effective. We are a team that thrives on people identifying ways they can contribute to get the job done. Our collective unique backgrounds and strengths help us to reach team goals. Using your start-up mindset and your experience with smartphones, you will help support and test awesome features used by millions of current users. If you are looking for a fun job, have an Android, iPhone, Windows Phone or other smartphone, and consider yourself a smartphone gadget geek, keep reading…

Responsibilities:

• Write, edit, test and improve Help Center articles and customer support responses based on content strategy
• Apply, maintain, and evangelize content standards and best practices
• Collaborate with Customer Operations, Product Management, Legal, Communications, and Engineering to explain complicated product and policy concepts in simple, jargon-free language
• Perform content quality audits

Experience:

• Bachelor’s degree from the United States (or equivalent university degree from another country) in English or another relevant field 2+ years working in a technical writing or content strategy role
• Demonstrated ability to plan and write online help content and customer support responses for social media platforms and/or mobile apps
• Demonstrated ability to multitask and manage competing priorities
• Experience with content management systems (CMS) Preferred Qualifications Experience with content analytics tools
• Experience with project management tools a plus

The target hiring compensation range for this role is;

• Baltimore, MD $48.00 – 50.00 an hour (W2)
• Houston, TX $48.00 – 50 .00 an hour (W2)
• San Diego, CA $48.00 – 50.00 an hour (W2)
• Boston, MA $51.00 – 54.00 an hour (W2)
• Los Angeles, CA $54.00 – $56.00 an hour (W2)

Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

Client Description

Based in Menlo Park, California, this top social media company builds technologies that help people connect. Their mission is to give people the power to build community and bring the world closer together.

With a culture of constantly iterating, solving problems and working together to connect people all over the world, it’s important that their workforce reflects the diversity of the people they serve. Hiring people with different backgrounds and points of view helps make better decisions, build better products and create better experiences for everyone.

Working here, you’ll:
• Be part of their mission of community building
• Work on the most visible apps and services in the social media industry
• Work in an Agile environment, in constant iteration and problem-solving mode
• Have a hand in developing products that empower more than 3 billion people around the world to share ideas, offer support and make a difference

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Grants Specialist Programs

by Kay Tay | Oct 18, 2023 | Uncategorized

ClimateWorks Foundation is a global organization committed to our mission: to end the climate crisis by amplifying the power of philanthropy. Since our founding in 2008, we have awarded over $1.3 billion in grants to more than 600 organizations advancing climate solutions around the world. We helped grow the field of climate philanthropy to where it stands today, establishing infrastructure, global networks, and momentum for continued growth. Through our Global Programs and Services, we equip philanthropy with global knowledge, networks, and solutions to drive climate progress.

• Scaling solutions: Our collaborative Global Programs — focused on solution areas including carbon dioxide removal, cooling, industry, transportation, and more — produce results that are bending the greenhouse gas emissions curve. From the U.S. to Europe, China, Brazil, and beyond, we collaborate with a diverse community of funders, NGOs, and climate leaders to accelerate just and equitable climate solutions.
• Guiding and supporting funders: Our Global Services provide funders with comprehensive resources to assess, build, evolve, and execute high-impact climate-giving strategies. Our Global Intelligence service equips funders and the climate community with climate insights to pinpoint opportunities for impact and philanthropic insights to help identify investment priorities. We facilitate Global Collaborations that enable funders to increase individual and collective impact. Our Global Grantmaking services enable funders to invest in climate solutions around the world.
• Fostering collaboration, exploration, and growth: Our collaborative approach and commitment to learning ensures that we continuously explore innovative ideas and emerging opportunities — all with the aim of scaling philanthropy-supported initiatives to help end the climate crisis.

As experts in climate science, public policy, economic and social analysis, and strategic philanthropy, ClimateWorks’ staff understands the multi-faceted challenges and opportunities of climate change. We are researchers, strategists, collaborators, and grantmakers who care passionately about our mission.

Department Summary

 The ClimateWorks Programs Team drives innovation and climate solutions that scale. Through our portfolio of global and transnational climate mitigation strategies and grantmaking, we help funders maximize their philanthropic impact. ClimateWorks supports climate change mitigation efforts from early explorations to scaled initiatives. We help develop innovative and high-impact solutions, fund their implementation, and scale up those that show the greatest promise.

The ClimateWorks Programs Team is nearly 60 strong and growing. It includes 12 senior experts (Program Directors and Strategists), each of whom engages partners in many countries to advance climate solutions globally. Senior Programs staff are sought after international experts, authors, speakers, and network-builders.

Job Summary

The Grants Specialist will help ensure the smooth and effective completion of a wide range of programmatic tasks and functions related to grants management. The Grants Specialist will report to the = Director, Programs Operations. The Specialist will support a wide variety of grants, contracts, and gifts across the Programs team and a variety of initiatives which combined support several million dollars in grants annually. The Specialist may also support grantmaking in China, India and/or Indonesia. The Specialist should be detail-oriented, collaborative and self-directed team member with strong time management skills. The Grants Specialist will coordinate closely with ClimateWorks Foundation’s Programs and Finance teams to ensure smooth processing and administration of grants and contracts. Occasionally Grants Specialists may be asked to support programmatic efforts on an as-needed basis.

Essential Tasks

Grants and Contracts Administration

• Processing and entering data related to grants, contracts, and organizational records using shared resources such as Fluxx, Google Drive, and Salesforce
• Reviewing supporting documents (including budgets and financial statements on grant submissions) to ensure compliance guidelines are met, sometimes working directly with grant and contract requesters to resolve issues
• Maintaining metrics for grants and contracts processing
• Coordinating on grantee update reports – sending report reminders, reviewing and compiling reports, and tracking submission metrics
• Managing annual grantmaking budgets across multiple programs on a monthly basis
• Providing other grants and contracts-related assistance as needed
• Acting as first point of contact to frequent internal inquiries regarding grant and contract processing, awards, and amendments

Required Qualifications

• 2+ years of relevant work experience is required, ideally in grants and contracts administration
• Experience with Fluxx or similar systems is a must; Google Drive, Slack, Asana, and Salesforce is a plus
• Highly organized and detail-oriented
• Strong analytical and problem-solving skills
• Well-developed interpersonal and teamwork skills; ability to reach out to different organizations of the ClimateWorks network and to interact with diverse profiles at external organizations
• Ability to juggle numerous competing demands and priorities, respond quickly to management requests
• Bachelor’s degree and interest in or experience with environment a plus
• Experience in non-profits grants administration is a plus, including grantmaking in China, India and/or Indonesia
• Ability to work effectively and efficiently (both virtually and in-person) with minimal supervision
• A commitment to a diverse, inclusive and equitable work environment

Compensation

ClimateWorks offers an excellent benefits package and a competitive salary that is commensurate with experience (geographic differential applied based on location).

Salary Range: $68,000 – $78,000 annually ***ClimateWorks strives to create an equitable culture of transparency and fairness.

Location

ClimateWorks Foundation is based in the San Francisco Financial District. This position is classified as US Flexible. If US Flexible: Exceptional candidates can work from the SF office or from other locations, geographic differential applied to compensation based on local cost of labor.

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