Data Manager

We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams.

But creating winning experiences that benefit everyone simultaneously? That’s hard.

Now, 1,000+ property management companies are doing it with a fully managed Resident Benefits Package by Second Nature. We bring the expertise, technology, and service that professional property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 5-peat national industry vendor of the year.

Join 100+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple win experiences.

About the Role

The Second Nature Data Manager is responsible for the accuracy and integrity of all data related to Second Nature’s products and services. This position will be responsible for inputting and verifying data accuracy, maintaining records, and auditing data entry processes. The Data Manager will also be responsible for developing data entry procedures and auditing them regularly to ensure they are being followed.

Key Job Responsibilities

Input and verify data accuracy and integrity.
Develop, maintain and regularly audit data entry procedures.
Generate and upload reports to Salesforce.
Troubleshoot data entry issues and develop solutions to improve accuracy and integrity.
Identify trends in data and provide reporting and analysis to stakeholders.
Ensure charge details are being uploaded from partner ERPs on a monthly basis.
Swing enrollments from original opportunities to new opportunities.
Swing subscriptions from old portals to new portals.
Bulk upload and cancel enrollments.
Complete mass filter searches in Tableau and update ERP.
Layer lease IDs on enrollment level in Salesforce.
An opportunity to oversee Data VAs.

Preferred Requirements

2+ years of experience working with data management and data entry.
Demonstrated proficiency in Microsoft Excel and other databases, effectively utilizing formulas within Excel and Google Sheets.
Excellent written and verbal communication skills.
Knowledge of data validation techniques and procedures.
Ability to troubleshoot data-related issues.
Familiarity with Salesforce, Tableau, and/or other data visualization software.
Familiarity with Property Management software like Appfolio; Propertyware; Buildium; Rentvine; Rent Manager, etc.
Strong organizational and problem-solving skills.
Ability to work independently and collaboratively.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Why Second Nature?

Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
Location: Work Remotely from anywhere in the US
Flexibility: Open PTO and sick days
The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
Training: A supportive team to help you grow your career and unlock your full potential
Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category