Are you a detail oriented professional, with a background in accounts receivable, billing and/or collections? Are you driven to succeed, and being recognized for your success? Wouldn’t you love to be a part a team where management is focused on nurturing a strong culture? If so come join us at BetterNight.
BetterNight is a professional medical service and supply company, focused on sleep & sleep therapy. Our focus is on diagnosis on sleep apnea through home sleep study and treatment through the use of CPAP therapy or oral appliance therapy.
SUMMARY
This position is responsible for posting patient, insurance, and other payments through the billing software (Brightree). This position is an escalation point for other employees in posting for questions regarding AR. The expectation of this position is to provide a first-class service experience, with every patient/or physician interaction.
CORE RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Fluently works in Brightree computer system to perform daily job duties
- Responsible for posting all forms of patient, insurance, and other payments to the correct accounts in Brightree
- Ensures ERN (Electronic Remittance posting) / ERA (Electronic Remittance Advise) posting are accurate and timely
- Verifies insurance payments against fee schedule
- Reviews and processes patient refund requests
- Reconciles patient’s account credit balances
- Informs Billing of any Brightree price table discrepancies
- Deposit checks into the bank account by the end of each business day
- Retrieves EOB (Explanation of benefits) from insurances when necessary
- Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times
- Must be knowledgeable in Patient Rights and Responsibilities
- Performs other administrative duties for the company such as; orders office supplies, plans parties, contacts building management with building issues, orders foods for monthly celebrations and business meetings.
- General clerical duties such as filing, photo copying, data entry, scanning as assigned.
- Work mandatory overtime as scheduled
- Other duties and projects may be assigned
Requirements
QUALIFICATIONS & SKILLS
- Strong commitment to patient care, customer service, friendly, helpful and caring nature is required
- Knowledge of all commercial, government, managed care, and federal health insurance plans
- Strong oral and written communication and problem-solving skills.
- Must be able to work overtime as scheduled
EDUCATION & EXPERIENCE
- HS diploma or equivalent required; AA preferred
- Experience must be 2-3 years in accounts receivable, billing and/or collections
- Minimum 1 year working for Sleep Data or DME (Durable Medical Equipment) experience
Salary Description
$17.00 – $18.00 per hour
