Senior Academic Support Coordinator

This position can be a remote based position

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. 

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits to full-time employees, some of which are highlighted below:

  • Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • PTO and holiday pay
  • 401(k) participation with possible employer contributions
  • Part-time and Adjunct employees have a different list of benefits that can be provided when requested

The Senior Academic Support Coordinator under the direction of the Campus Director of Academic Affairs (CDAA) compiles and analyses general and academic reports, prepares, and sends student/faculty correspondence, coordinates faculty scheduling and monitors departmental needs for recruitment.

Responsibilities

  • Compile and maintain academic reporting, meeting minutes and agendas.
  • Manages student survey rollout and reporting each term.
  • Manges all facets of new faculty hiring process, from application to employment.
  • Communicates and analyzes student viability for certification testing.

Qualifications

Education/Experience

  • 2-3 years of successful customer service in a professional environment
  • Bachelor’s degree or equivalent combination of education and relevant work experience

Skills/Abilities

  • Strong computer, email, data entry and excel skills, attentive to detail.
  • Excellent oral and written communication skills
  • Ability to organize and prioritize workflow to meet deadlines.
  • Ability to work independently.
  • Results driven, highly motivated, self-starter.
  • Ability to work effectively as part of a team.
  • Ability to multi-task in a fast-paced environment

Technical Requirements:

 Reliable high-speed internet required.

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

  • Competitive compensation and medical/dental benefit plans
  • 401(k) participation with possible employer contributions
  • Tuition scholarship program available to employees and their immediate family members after 90 days of employment
  • Health Advocate
  • Employee Assistance Program (EAP)
  • Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
  • iPad/Computer Purchase Program
  • Employee Referral Program

APPLY HERE