Admin 2- Assessments
Job Description Summary
Job Summary
Essential Duties and Responsibilities:
- Review and submit applications for federal financial or disability benefits for children/adults in custody of government social services agencies.
- Review applications denied and gather documentation to determine if a reconsideration appeal is appropriate.
- Ensure case notes are updated with project timelines and with a high level of accuracy.
- Recognize operational improvements and make suggestions to management.
- Perform timely and regular follow up with the appropriate government program.
Minimum Requirements:
- High School diploma or equivalent with 2 – 4 years of experience.
- Proficient with MS Office.
- Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population.
- Excellent organizational skills.
- Ability to self-start and take ownership of processes.
- Ability to work independently as well as with community groups, social workers and the public.
MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Posted Max
USD $20.00/Hr.
Posted Min
USD $11.68/Hr.
Customer Support Specialist
Description
We’re seeking a hard-working Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the heart and soul of SimpleTexting
Responsibilities
You’re a superhero, but with a computer instead of a cape. Respond to inquiries and issues via online chat, email, and phone calls to help SimpleTexting customers.
You’ll clarify the customer’s needs, determine the cause, select and explain the best solution, then follow-up to make sure the issue is resolved. The whole enchilada.
You’ll be a compliance expert – making sure our customers are responsible texters.
Participate in writing excellent help documentation—both for internal use and for our customers
Escalate bugs to our customer technical support team
Work on specialized projects, as you become more comfortable in the role
Become a SimpleTexting power user—before you can support others, you must know the product yourself
Requirements
English is your primary language. Secondary languages are a plus.
At least one year of experience providing live chat customer support for a software/SaaS platform (or equivalent).
You can translate technical ideas for non-technical audiences
Demonstrable critical thinking, communication, and creative problem-solving skills
Ability to learn new software platforms quickly
Self-starter, positive attitude, ability to continuously develop and adapt to a growing team
Highly organized. You can manage and prioritize several different projects.
Familiarity chat and CRM platforms
Preferred
Bachelor’s degree, preferably in a related field of study
2+ years in customer support role
Benefits
Our values of Dream big, Win together, Keep it simple and Make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. We are committed to building a company that empowers individuals from a diverse set of backgrounds to be their authentic self and bring their values into their work. We know that the more diverse and inclusive we are, the better our success will be. In addition, we offer the following benefits:
STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
The annual starting salary for this position is between $36,500 – $45,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.
Work From Home Payment Posting Jobs
Quality Assurance Supervisor
Quality Assurance Supervisor – Remote
What do we do?
ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.
What will you do?
Responsible for coordinating and conducting all client calibration calls.
Oversee and monitor the overall quality performance of the contact center.
Identify, develop, certify, and monitor the contracted QA team.
Audit various contacts handled by QA team and provide feedback to the team and to Contact
Center Management.
Responsible for monitoring Skype QA chat rooms and producing QA reports.
Monitor and audit QA team billable hours and invoicing to ensure accuracy and that quality
expectations are met.
Responsible for updating client logs and coordinating training for Quality Assurance team and
ensuring compliance for weekly QA feedbacks.
Respond to QA issues via ticket and/or emails with urgency and immediacy.
Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume
times or as needed by CRMs and CC Management.
Available to handle escalated customer/member calls from support staff (escalated Supervisor
calls) for resolution.
Cross-train in the day-to-day contact center skills, tasks, and projects.
Serve as a Subject Matter Expert (SME) for QA operating policies and procedures.
Perform any additional duties assigned to them.
Use Microsoft Excel to analyze data and report on the status of the operation’s quality assurance.
What does it take?
Schedule is best M-F from 9am EST to 5pm EST, but time can be flexible as long as daily work is consistently completed with accuracy and client sessions are attended.
1+ year experience working in a virtual contact center environment OR 6+ months service contract with ACD Direct.
Knowledgeable in Microsoft Office products (Excel, Word, Outlook).
Time management and customer service skills
Proficient coaching skills
Familiar with the 1099 agent model
Must be able to work evening and weekends (Friday, Saturday and Sunday) if needed.
How we will support you?
- Salary:
$40,000/yr
- Remote Work – No commute time to the office
- Equipment Provided:
Laptop
Headset
Monthly Cell Phone Stipend
Monthly Internet Stipend
- Benefits:
Medical/Vision and Dental Insurance
Flexible Spending Account / Health Savings Account
Personal Accident Insurance
401(k)/Roth with matching
Tiered PTO based upon length of employment
Discounts & Life Services offered through Optum EAP
- Team Environment – The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 18 years!)
Medical Records Processing Specialist
Job Description
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
Vision and Dental Plan Options
STD, LTD, Life and Life A&D
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching
Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.
Training Coordinator
At Reltio, we’re on a mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We are disrupting the master data management (MDM) software market when we launched the first cloud-native MDM software-as-a-service (SaaS) platform. The Reltio Connected Data Platform leverages a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. Companies across industries rely on Reltio to deliver mission-critical, secure, trusted real-time data at scale to create connected omnichannel experiences for their customers, partners and employees.
We’ve earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. So if you’re ready to work on unrivalled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk.
Reltio’s Focus:
At Reltio, you can take part in our mission to enable digital transformation by delivering a single source of truth for enterprise data designed for the digital experience economy. We contribute to more fulfilling and happier lives for people everywhere by delivering single source of truth for data enabling digital transformation. We leverage a cloud-native multi-tenant architecture and our ecosystem to enable speed, agility and flexibility at scale. We pride ourselves in our transparent, leadership, and meritocratic company culture and have achieved the Fortune 100 best companies to work for.
Reltio’s values:
Customer First
Better Together
Simplify & Share
Own It
Always Better Than Yesterday
Position
The Training Coordinator will be responsible for fast response to customers and partners on all training related inquiries and needs including: enrollment, access to Reltio’s learning platform, Reltio Learn, certification, training tenant administration, and general troubleshooting for Reltio Learn. The Coordinator will also be responsible for regular planning, communication, preparation, and support for Reltio Learn events including classes and partner certification drives.
Responsibilities:
Coordinating, communicating and executing Reltio Learn Events
Reltio Learn access administration
Managing the Training email account
Tracking and administration for certificates and badges
Training tenant access, use, and expiration
Maintaining project trackers
Inquiries related to courses and certifications
Partner certification drives
Promote Reltio learning resources in defined internal and external social channels
Reporting and support for presentations
Internal/external communication
Requirements
3+ years of experience supporting a SaaS company with training and customer support
Bachelor’s degree in Business, IT, engineering or a related field
Deep listening and exceptional stakeholder management skills; you pride yourself on being an effective communicator and building strong relationships
Willingness to ‘roll up your sleeves’ and assist where needed
Excellent planning and organizational skills including being process and data driven.
Effective project management skills; able to effectively manage a project from start to finish and gain insights once delivered
Experience with Skilljar Learning Management System preferred
Team player who will work to continue to improve Reltio’s effectiveness and how we engage within other Reltio functional teams
Personal credibility – consistently offer quality work and insights.
This role is Part-Time and expected to work at least 20 hours per week for up to a 6 month period. Pay rate is $17 to $25 per hour
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$8,160—$12,000 USD
SOCIAL MEDIA ASSOCIATE
Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country. We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups, supporters, individuals and communities to engage the critical environmental issues of our time, and bring about positive change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment. Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Tallahassee, Honolulu, New York, Philadelphia, Denver, Seattle, Bozeman, Chicago, and Washington, D.C.
Earthjustice is seeking a Social Media Associate to join its Communications team. This position is responsible for devising and executing the organization’s social media (SM) strategies. Major responsibilities include daily management and postings to key SM accounts, in particular, Twitter/X, Facebook, TikTok, Instagram, and Threads; including active SM engagement and monitoring of conversations with supporters and influencers; design of SM graphics and visuals; development of SM strategies to support the goals of Communications and other departments; tracking, analysis, and reporting of SM metrics, and experimentation and evaluation of new SM tools.
Responsibilities
Daily Management of Social Media Accounts (60%)
Create daily social media content, process social media requests, and adapt rapid-fire communication tactics for organization’s social media channels, in particular Twitter, Facebook, and Instagram.
Monitor breaking news and coordinate rapid responses on social media with Program Communications. Work on call after hours and weekends to provide guidance and create content for rapid response moments in cases of emergency.
Work with Communications, Development, and Program staff to manage social media calendar, including coordination and scheduling of major advocacy campaigns.
Engage with supporters on SM when warranted, including answering questions, driving comments, and guiding discussions.
Development of Social Media Strategies (30%)
Participate in Creative team and Communication meetings to generate ideas for storytelling and content creation.
Work with the Marketing team to research and build lists of influencers for outreach on major campaigns and initiatives.
Work with the Digital Fundraising and Engagement team to implement organic and paid promotional strategies for major fundraising campaigns.
Work with the Graphic Design team to create social media posting templates for production
Work with the Program Comms team to implement paid promotional strategies for advocacy purposes.
Work with Program Comms teams to map out distinct priorities and coalesce into a broader schedule/calendar.
Monitor trends of peer organizations and general social media to look at environmental news trends, stylistic trends, and platform trends (especially as more platforms like Threads and Bluesky gain popularity).
Evaluation and Metrics (10%)
Use data tools and platforms to identify and track key performance metrics.
Compile reports on best-performing social media posts; make strategic recommendations to improve our program.
Stay informed on the latest social media trends and share knowledge with wider Communications team
Qualifications
Bachelor’s Degree (or equivalent experience) with a major in communications, design, computer science, marketing, political science, or environmental studies preferred.
Experience with marketing, communications, design and advocacy a plus.
In-depth experience managing organizational social media accounts, especially Twitter, Facebook, and Instagram. Strong familiarity with other SM platforms, such as Reddit and Twitch.
Strong organizational skills with demonstrated ability to plan and execute a variety of complicated projects. Strong attention to details a must.
Excellent writing skills, especially in translating long-form narrative into shorter, impactful pieces of storytelling and script writing. Sense of humor, spontaneity, and creativity is a must.
Strong command of visual design and typography, including strong photo selection and photo-editing skills; adept at Adobe Creative Suite, especially Photoshop, Illustrator, and Premiere.
Video editing and short form video shooting experience. On camera experience is a plus.
Ability to work quickly and productively in a team and in an open work environment.
Thorough command of Microsoft Office products, including Excel and PowerPoint.
Contributes to the creation of a diverse, equitable and inclusive work culture that encourages and celebrates differences.
Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds and orientations.
We offer a mission- and employee-focused work environment and a competitive compensation package, including excellent benefits. Earthjustice is an equal opportunity employer and highly values diversity. As a 501(c)(3) organization, Earthjustice is a qualifying employer for purposes of the Public Service Loan Forgiveness (PSLF) Program.
Salary is dependent on experience and location.
Salary range in San Francisco, CA or New York, NY: $73,400 – $81,500
Salary range in Seattle, WA, Washington, D.C, Los Angeles, CA, Chicago, IL, Honolulu, HI: $69,800 – $77,500
Salary range in Denver, CO, Philadelphia, PA, Anchorage, AK, Juneau, AK: $66,100 – $73,400
Salary range in Miami & Tallahassee, FL, New Orleans, LA, Bozeman, MT: $62,400 – $69,300
To Apply:
Please apply by Monday, October 23rd at midnight EST.
Interested candidates should submit a:
Resume
One- or two-page cover letter
(Sr.) Content Specialist
erakeet is the preferred owned asset optimization (OAO) partner for Fortune 500 brands seeking meaningful customer connections and online business growth. We help brands optimize and unify their owned assets to meet consumers as they search for solutions. Terakeet is a virtual first organization.
Why Terakeet
At Terakeet, we’re comfortable with the uncomfortable. We live in the future of marketing and are revolutionizing how the world’s most valuable brands connect with their audiences. We are experts who deliver exceptional outcomes. Together, we win.
Essential Functions
The (Sr.) Content Specialist is a creative storyteller who loves to bring a digital voice to life and support the creation of content strategy. They demonstrate high-quality, insightful approaches to their work, and thrive at producing copy and strategic projects for clients. They have a well-rounded knowledge of the broader industry. The (Sr.) Content Specialist is an integral part of our client team and the key stakeholder responsible for crafting the vision of our content strategy and ensuring the execution of that vision on behalf of our customers’ business goals and objectives. The ideal candidate for this role would have experience working in or with material in the legal, financial or technical space.
This opportunity is a remote role.
- Writes the brand voice story for our clients across all channels, maintaining consistency
- Leverages user-focused strategies within copy production and strategic recommendations for clients’ web copy
- Creates organic SEO–focused web copy for brands and/or individuals in a variety of industries
- Produces or procures content for various online outlets such as blogs, websites, business directories, and social media as needed to support customer deliverables
- Revises, edits, and proofreads creative Content as needed
- Ensures consistency and efficacy of copy throughout all creative
- Maintain high standards of copywriting and exercise quality control
- Conducts industry research, market research, gap, and competitor analysis to drive insights that inform constant iteration of our strategy
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Preferred Education, Experience, and Skills
- 4+ years of experience in writing for traditional or digital agencies, in-house marketing or communication teams.
- A proven track record of creative ability and judgment, successful client contact experience, the ability to work collaboratively with account management, excellent presentation skills, successful experience in managing creative teams and multiple accounts, and the commitment to go the extra mile in time and effort to produce the very best work
- A deep understanding of how content can drive cross-channel business value.
- Excellent grammar, writing, copy-editing and communication skills, including the ability to adapt writing style to appeal to different audiences and adhere to established brand voices.
- passionate about excellent writing that is thoughtful, meaningful, provocative at times, clear and inspiring.
- A deep understanding of how content can drive cross-channel business value.
- Writing style to appeal to different audiences and adhere to established brand voices.
- Strong critical thinking skills.
- Basic HTML coding ability and understanding of WordPress and other content management system (CMS) platforms a plus.
- Experience working with remote teams, and demonstrated empathy for regional needs and preferences.
- Experience working with material in the related fields: Legal, Finance etc.
Pay Transparency
The salary range for this role is $64,000 to $97,000. *This salary range is based off of the market pay for all of the United States; Terakeet applies a multiplier to this range based upon the specific geographic location of a job candidate*
Visual Editor, USA TODAY
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Visual Editor, USA TODAY
USA TODAY is looking for a versatile Visual Editor for a full-time position in our photo and video department. This will be based at USA TODAY’s headquarters in the Washington, DC metropolitan area OR is eligible for remote work for the right candidate. Join a global digital media company of more than 250 media properties across the country.
The ideal candidate will be a visual journalist who demonstrates a passion for photo and video editing. You have excellent storytelling and production skills, sound news judgment,while working within a multimedia, multiplatform newsroom environment.
The Visual Editor is a creative, passionate storyteller with sharp attention to detail and the ability to manage multiple projects simultaneously. The Visual Editor is comfortable crafting visual stories ranging from in-depth investigations, news-driven features to social media segments and everything in between under the guidance of senior visual leaders. The ideal candidate is adept as a multimedia ninja, demonstrating skill and as a photo and/or video editor, all while operating at the highest ethical standards of video and photojournalism.
This person will have demonstrated strong skills in writing, editing, and producing content; field and assess pitches; and stay ahead of industry trends.
This person will have experience navigating a wide variety of sources to find timely and engaging visual content, from traditional news services, photo and video archives, UGC and social media.
The Visual Editor will be an assertive visual journalist and excellent communicator, with the ability to interface with editors, producers, fellow journalists across the company.
The Visual Editor will work collaboratively with editors at headquarters in Tysons Corner, Va., and remotely with editors and producers at our Video Production Center in Atlanta, in our NYC and Los Angeles bureaus, and in coordination with other USA TODAY NETWORK properties across the country.
This position can be based at USA TODAY’s headquarters in McLean, Va., but we are also open to remote applicants who can be located in all states except Alaska and Hawaii.
Job Level: Photo/Video Editor II
Minimum salary: $62,000
Responsibilities:
- Finding and pitching unique story ideas and initiating visual story ideas based off current trends and news.
- Work with senior producers, editors, and photo/video journalists as required and participate in news meetings with visual leaders within USA TODAY and across the USA TODAY Network.
- Work with editors, producers and photographers to edit original photo and video content for publication using the Adobe Creative Suite and PhotoMechanic; produces daily news and feature photo galleries for online packages.
- Assists in planning news coverage using analytics, reviews “wins” and “losses” in past event coverage and recommends adjustments in future coverage plans as necessary.
- Working knowledge of the best types of visual content for variety of social media platforms, including YouTube, Instagram, Twitter, Facebook and TikTok.
- Be a self-starter; someone who can spearhead projects solo but also works well in a team setting, too.
- Works collaboratively with a passionate and highly-motivated team of videographers, reporters, editors and producers.
- Flexible and able to react to change productively and handle other essential tasks as needed.
Requirements:
- Bachelor’s or master’s degree in communications, journalism or any other related subject or an equivalent combination of education and experience.
- Experience with producing content for digital platforms
- News writing or news producing background, a background in editorial decision making is a must.
- Confident navigating social media, including writing, scheduling and optimizing posts and able to create video for different platforms
- Excellent written and verbal communication skills
- The ideal candidate will be interested in all forms of visual journalism– from video and photography to motion graphics.
- We know there are great candidates who won’t fit every single item described above and may have important skills that we hadn’t even thought of. If that’s you, apply and explain how your skills can surprise and delight us in this role.
- Employment is contingent on passing a post-offer, pre-employment background check.
Application Instructions:
We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:
- Resume – one to two pages.
- A cover letter that outlines how you would approach the job. – Tell us what makes your work stand out.
- Online links to your portfolio.
Content Manager
Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.
We are seeking exceptional individuals to join Groupon’s growing Coupons division to drive revenue through our merchant pages, curate the customer experience, and increase the quality of the content we show consumers. A keen intelligence, unparalleled writing skills, and the ability to self-start are necessities for this role.
The role requires an understanding of affiliate marketing, our competitive set (Retail Me Not, Coupons.com etc.), and of the various ways retailers drive consumer behavior through incentives. Essentially, the perfect candidate is a guardian of the consumer experience, ensuring that we have all of the offers in the universe, that our brand voice and writing are engaging, and that those offers are properly communicated to consumers to maximize clicks and conversions. Through intensive brainstorming, testing, collaboration, and data analysis, Coupon Content Managers ensure Coupons pages are maximizing performance and potential revenue.
The ideal candidate for this role is someone who is able to use the view of the consumer, plus a knack for numbers, to push the business and our practices to maximize revenue and growth.We are seeking exceptional individuals to join Groupon’s growing Coupons division to drive revenue through our merchant pages, curate the customer experience, and increase the quality of the content we show consumers. A keen intelligence, unparalleled writing skills, and the ability to self-start are necessities for this role.
We’re a “best of both worlds” kind of company. We’re big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We’re curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let’s get into the details:
You’ll spend time on the following:
- Develop, test, and implement strategies to improve click-through and conversion rates, SEO, customer engagement, and ultimately revenue
- Manage 30+ merchant pages with revenue exceeding millions annually, by adding new coupon content daily, monitoring auto-published content, and leveraging SEO practices
- Serve as point person and owner of placements on merchant pages, which receive an average of 50 million views per week
- Continuously monitor and adapt messaging strategy to increase KPIs, including writing effective titles, descriptions, and other copy for all instances where your offer displays
- Analyze how past and current campaign performance impact consumer behavior, by collaborating with Merchandising, Sales, and B.I. teams on deal strategies that increase revenue, consumer loyalty, and engagement
- Understand customer mindsets and write for an array of audience need states
- Stay up to date on marketing trends and follow industry best-practices
- Take direction and work both collaboratively and autonomously
- Analyze data and provide weekly updates regarding click-through rate, traffic, average order value, and commissions earned for each merchant; leverage analytics to recommend and execute business decisions
- Work with engineering team to identify key admin and user-facing improvements to bolster productivity, clicks, and profit
- Partner with Coupons sales team to strategize campaign and paid placement execution on a weekly, monthly, and quarterly basis
- Collaborate and communicate with teams across the company (Merchandising, Design, Product, etc.) to integrate Coupons and build strategies for further integration
We’re excited if you have:
- 4+ years of experience
- Motivated self-starter with an acute attention to detail
- Capacity for creative problem solving and strategic thinking
- Ability to positively respond and adapt to quick-paced, ever-changing work environment
- Willingness to participate in merchant-facing communications
- Strong writing skills to clearly communicate through leverage channels, emails, blogs, etc.
- Ability to decipher spreadsheet and other analytical data and speak to findings
- Understanding of SEO industry standards and keywords
- Understanding of Teradata; Tableau; Google Search Console, Analytics, AdWords; and Excel a plus
Content Writer (Part-Time)
We started Bloom Institute of Technology because we believe that the “traditional” model of higher education is broken. Every year, people as young as 17 years old take on tens of thousands of dollars in student debt and pray that the education they’re investing in will land them on a job on the other side.
Unfortunately, traditional colleges and universities have no incentive to ensure their graduates get hired – they get paid regardless.
At BloomTech, we believe there is a better way to approach education.
Instead of asking our students to bet on us, we bet on them first. This paradigm-shifting model allows us to align the incentives of the school with the incentives of our students – and we all win when our graduates succeed.
We’re in this together.
If that sounds exciting to you, let’s talk. Our success depends on building teams who can challenge each other’s assumptions with fresh perspectives. To that end, we don’t just accept differences – we celebrate them. BloomTech welcomes a diverse pool of applicants, including those from historically marginalized groups and non-traditional backgrounds who can appreciate the diverse student communities that we serve and are looking to grow into. This includes women, people with disabilities, people of color, formerly incarcerated people, individuals who are lesbian, gay, bisexual, transgender, queer and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.
We are looking for a skilled and creative Content Writer to join our team, responsible for creating, updating, and editing communications to learners in our online coding school from enrollment through job placement. The Content Writer will play a key role in shaping our learners’ experiences by crafting engaging and informative content. This position requires a deep understanding of effective communication strategies, strong analytical skills, and the ability to optimize email and SMS performance to enhance learner engagement and success.
As a Content Writer, you will be part of our dynamic team, reporting directly to the Senior Content Development Manager. As an integral member of the Learning team at BloomTech, your responsibilities will extend beyond crafting compelling content. You will closely collaborate with your peers, including program and product designers, instructors, and the marketing team.
What you’ll do:
- Write clear, compelling, and concise content for various communication channels, including emails, SMS, newsletters, website updates, and social media posts. Utilize different design and media strategies to optimize engagement.
- Edit and proofread content to ensure accuracy, consistency, and adherence to brand guidelines.
- Tailor content for different learner segments and stages of their journey, from enrollment to job placement.
- Analyze email and SMS performance metrics, including open rates, click-through rates, and conversion rates.
- Use data-driven insights to identify trends and patterns, making strategic recommendations to optimize communication strategies.
- Implement A/B testing and other techniques to improve email and SMS engagement and increase click-through rates.
- Develop and implement learner engagement strategies to enhance the overall learning experience and foster a sense of community.
- Collaborate with other teams to align content with program milestones, events, and initiatives.
- Monitor learner feedback and adjust communication strategies based on their preferences and needs.
- Collaborate with marketing, design, and instructional teams to ensure consistent messaging and branding across all communication materials.
- Stay up-to-date with industry trends, best practices, and emerging technologies in content marketing and learner communications.
- Implement feedback and continuously iterate on communication strategies to improve learner satisfaction and success rates.
What you’ll need:
- Proven experience in content writing and editing, preferably in an educational or online learning environment.
- Interest in product marketing, lifecycle marketing, email marketing, or another role with a focus on learner engagement and retention.
- Stellar communication and cross-functional collaboration skills, applied to both creating captivating narratives with learners and effective internal collaboration with stakeholders.
- Familiarity with modern marketing tools and platforms, and a thirst to stay updated as the marketing tech landscape evolves.
- Strong analytical skills and ability to interpret data to drive content optimization.
- Proficiency in email marketing platforms (Salesforce Marketing Cloud), SMS marketing tools (HeyMarket), and analytics tools (Tableau).
- Exceptional attention to detail and excellent written and verbal communication skills.
- Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
- THE WORKING HOURS FOR THIS ROLE ARE 10-20 HOURS A WEEK
Nice to have:
- Industry experience as a Content Writer, Marketing Copy Specialist, Marketing Content Producer, Digital Copywriter is preferred.
- Familiarity with Marketing Cloud, Google Workspace, Asana, and Slack is preferred.
- Experience with project-based learning.
- Experience with audio and video.
$30 – $35 an hour
SR. CREDENTIALING SPECIALIST
**** Minimum of 5-years of credentialing/provider enrollment experience is required AND
A Current and Valid CPCS Certification are REQUIRED for this position ****
MAKE A DIFFERENCE AT OCHIN
OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of 1000+ diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Base Pay Overview
The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.
Position Overview
The Senior Crendentialing Specialist performs all aspects of the credentialing, privileging, and payor enrollment processes for providers under the OCHIN Collaborative or contracted third parties. The Specialist will manage credentialing applications, verify credentials, maintain provider files internally and externally with payor plans.
Essential Duties – ****Sr. Credentialing Specialist MUST hold a valid NAMSS Certification at the time of application****
- Timely processing of initial credentialing and re-credentialing applications in accordance with regulatory requirements (NCQA, HRSA/FTCA, Joint Commission, AAAHC, CMS, or other regulatory standards).
- Reviewing and analyzing credentialing applications and supporting documents for accuracy and completeness.
- Validating and verifying provider credentials (licensure, DEA, specialty board, certificates, professional liability, and other required documents) through the appropriate verification sources.
- Identifying discrepancies in information, conducting research and follow-up, and escalation of unresolved issues.
- Completing payer provider enrollment process, performing revalidations, maintaining CAQH profiles, NPPES registrations, provider data with payers and managing plan enrollment status in credentialing system.
- Maintenance of credentialing cycles, Expirables management, and Sanctions monitoring.
- Preparing provider credentialing summaries and reports for OCHIN management and OCHIN Collaborative members.
- External communications with providers, OCHIN Collaborative representatives, contracted third parties, hospitals, specialty boards, and health plans pertaining to credentialing activities.
- Internal communications with other departments related to provider enrollment information.
- Maintaining integrity, confidentiality, and accuracy of provider information.
- Compliance with department standard operating procedures and performance metrics.
- Maintaining current knowledge of credentialing standards and regulations to ensure compliance at a national level.
- Other duties as assigned.
Requirements
- Knowledge of credentialing, privileging, and provider enrollment regulatory standards
- Strong understanding of credentialing databases and reporting tools and/or the ability to quickly learn them
- Detail-oriented, analytical, problem solving, decision-making and organizational skills
- Ability to accomplish responsibilities accurately and expeditiously
- Excellent written, verbal, and interpersonal communication skills
- Proficient computer software and database skills
- Associate’s degree or commensurate experience
- Three (3) years of progressive experience in credentialing and provider enrollment
- NAMSS Certified Provider Credentialing Specialist (CPCS) preferred
Additionaly Qualifications for Senior Credentialing Specialist
- Bachelor’s degree preferred
- Five (5) years of progressive experience in credentialing and provider enrollment is required
- NAMSS Certified Provider Credentialing Specialist (CPCS) required
- Exhibits professional diplomacy while identifying, organizing, facilitating, and/or sustaining mutually beneficial partnerships with internal/external stakeholders
Work Location and Travel Requirements
OCHIN is 100% remote organization. Work from home requirements are:
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- Travel may be required to support our member organizations on-site based on business requirements for OCHIN
Senior Academic Support Coordinator
This position can be a remote based position
Transform your Career at ECPI University
Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.
Benefits of Employment
ECPI University provides comprehensive benefits to full-time employees, some of which are highlighted below:
- Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
- Competitive compensation and medical/dental benefit plans
- PTO and holiday pay
- 401(k) participation with possible employer contributions
- Part-time and Adjunct employees have a different list of benefits that can be provided when requested
The Senior Academic Support Coordinator under the direction of the Campus Director of Academic Affairs (CDAA) compiles and analyses general and academic reports, prepares, and sends student/faculty correspondence, coordinates faculty scheduling and monitors departmental needs for recruitment.
Responsibilities
- Compile and maintain academic reporting, meeting minutes and agendas.
- Manages student survey rollout and reporting each term.
- Manges all facets of new faculty hiring process, from application to employment.
- Communicates and analyzes student viability for certification testing.
Qualifications
Education/Experience
- 2-3 years of successful customer service in a professional environment
- Bachelor’s degree or equivalent combination of education and relevant work experience
Skills/Abilities
- Strong computer, email, data entry and excel skills, attentive to detail.
- Excellent oral and written communication skills
- Ability to organize and prioritize workflow to meet deadlines.
- Ability to work independently.
- Results driven, highly motivated, self-starter.
- Ability to work effectively as part of a team.
- Ability to multi-task in a fast-paced environment
Technical Requirements:
Reliable high-speed internet required.
Benefits of Employment
ECPI University provides comprehensive benefits, some of which are highlighted below:
- Competitive compensation and medical/dental benefit plans
- 401(k) participation with possible employer contributions
- Tuition scholarship program available to employees and their immediate family members after 90 days of employment
- Health Advocate
- Employee Assistance Program (EAP)
- Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
- iPad/Computer Purchase Program
- Employee Referral Program
Credentialing Assistant
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Role Summary:
The Credentialing Assistant is responsible for assisting the Credentialing Coordinators, Manager and Director with projects along with clerical duties.
Your Key Responsibilities:
- Mail – they are responsible for incoming and outgoing correspondence. Logging, distributing, or directing to appropriate department. This includes sending credentialing signature pages to new physicians that we onboard and when they arrive back, distributing them to the appropriate coordinators.
- Fax – they are responsible for the department fax program, making sure they handle or distribute to the appropriate staff members.
- Demographic Verifications – they are responsible for all demographic verifications from the payers that come in via e-mail, phone, or fax.
- Scanning of the Medicare Applications past/present to eliminate the need for file cabinets.
- Scanning of the Medicaid Applications past/present to eliminate the need for file cabinets.
- Quarterly review of the CMS revalidation website to verify that all our providers/groups are current with their revalidations and responsible for keeping the spreadsheets up to date. They will also be required to add new providers and remove terminated providers.
- Checking the department credentialing e-mail inbox daily and distributing the information to the team.
- Checking the department main phone line voicemail daily and routing messages as applicable
- Coordinate and oversee the annual COI renewal project.
- Complete the Annual CV file clean-up project of all Scanned CV files.
- Ordering Department Supplies as needed.
- Must maintain office equipment for the department.
- Assisting the Director, Credentialing with Medicare terminations of providers.
- Assisting the Credentialing Coordinators with applications on large statewide projects or heavy re-credentialing peak periods.
- Updating Managed Care Monthly (MCM) Updates with provider’s effective dates for any applications that they are responsible for.
- Notifying Managed Care plans regarding practice changes such as add/term locations & add/term with the coordinators.
- Setting up folders for all states to include legal documents needed for Medicare applications
- Other duties may be assigned as the managed care industry changes.
Minimum Qualifications:
- Must have a High School Diploma or equivalent.
- Applicant must have Administrative Assistant/Secretarial Experience or Credentialing Assistant/Coordinator Experience for a minimum of 2 years.
- Healthcare environment a plus.
- You are detail oriented and have exceptional organizational skills with utmost attention to detail and data integrity.
- You enjoy collaborating with others to get projects completed.
- Working in a progressive and expanding environment.
- Must be proficient in MS Office and Access.
- Must be able to effectively communicate with different levels of individuals.
- Must be able to handle multiple tasks in a fast-paced environment.
- Work independently with minimal supervision.
- Adheres to company policy and procedures.
About GenesisCare:
Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
Administrative Support (JBF Awards Entries)
The contractor will be responsible for supporting the Awards department with direction from the VP and the Awards Director.
Contractor Responsibilities & Deliverables
General Admin Support:
- Help to screen approximately 5000-6000 entries, with direction from Awards Team (Nov-Dec/Jan) and to prepare spreadsheets for committees
- Support team in rectifying any errors in entries with follow up emails and communications
- Support team in preparing for meetings where required.
- Support team in tracking lists and collected data (demographics information from survey questions) and addresses of semifinalists (February 2023)
Pricing/Rates
- Average 30-40 hours per week (max 120-160 hours a month)
- October/November through December 2023 (major holidays excluded) = 2 months
- January through March 15, 2024= 2.5 months
- Approximately 4 to 4.5 months with no guarantee. As this is a new role, please indicate if hours are surpassing average total per week.
- Pay Rate: $25 per hour
- Freelancer will work remotely. In the event the freelancer has to work at the JBF office, the freelancer will adhere to our JBF Vaccination Policy
Payment Terms/Schedule
- Upon submission of weekly invoices by contractor. Payable by check only.
Document/Word Processing Specialist (Sunday‒Thursday, 1‒10 p.m., PT)
This fully remote position is open to residents of the states of: Washington, Oregon, California, Colorado, Arizona, and Texas. Other locations in the Pacific, Mountain, and Central time zones may be considered.
ECG is a national management consulting firm working exclusively in the healthcare industry. At ECG, our primary emphasis is on quality—in our people as well as our services—and we’re seeking others who appreciate our high standards of excellence.
What’s in It for You: Work with Purpose
At ECG, you can have a bigger impact than you ever imagined. The work you do will ultimately help health systems deliver care more effectively and efficiently—and that’s just the beginning. We’re looking for innovators, problem-solvers, and self-starters to collaborate, take on challenging projects, and find new ways to improve processes. ECG is committed to ensuring a friendly work environment that rewards high performance and welcomes, values, and supports all people.
Join Our Document Production Center (DPC) Department
ECG has an in-house document production team committed to ensuring all client deliverables follow ECG’s style and editorial guidelines and exceed our clients’ expectations. The team is composed of document specialists, presentation graphic designers, and editors who work collaboratively in a fast-paced, deadline-oriented environment from multiple locations via an online workflow system.
Your Opportunity with ECG: Document Specialist
As a document specialist at ECG, you’ll be an important part of our DPC team. You will work with a group of professionals united in delivering the best service to our clients and be provided with opportunities to grow personally and professionally while doing so. Here, no two days or projects are alike, which means you’ll have a lot to learn and plenty of support to help you succeed.
We’re looking for a full-time, remote document specialist with a passion for perfection whose primary responsibility will be to format various types of client and internal documents, graphics, spreadsheets, and presentations according to in-house style guides and processes.
This shift is Sunday through Thursday, 1 to 10 p.m., PT.
Your Responsibilities May include:
- Formatting various types of documents, such as Word letters, outlines, and proposals; Excel spreadsheets and charts; and PowerPoint presentations and graphics, according to precise in-house style guides.
- Bringing together Word, Excel, PowerPoint, and Visio content into a single document.
- Formatting Word documents into sections with multiple headers and footers.
- Creating client-ready PDF files using Adobe Acrobat.
- Using our proprietary SharePoint-based workflow system for all stages of job completion.
- Reviewing your own work to ensure all formatting, processes, and instructions are completed correctly.
- Meeting high expectations for volume, accuracy, and on-time completion.
- Regularly participating in production team discussions and meetings.
Our Expectations of You
- At least two years of experience formatting documents according to in-house style guidelines
- Advanced skills in Microsoft Word and intermediate skills in Excel and PowerPoint
- A working knowledge of Visio and/or Adobe Acrobat a plus
- A meticulous work approach and an eye for detail
- Ability to learn new material quickly and adapt to change
- Ability to work well independently and in a team environment
- Ability to maintain high-quality work while meeting tight deadlines
- Good verbal and written communication skills
- Some experience working remotely preferred
Job Locations
This fully remote position is open to residents of the states of: Washington, Oregon, California, Colorado, Arizona, and Texas. Other locations in the Pacific, Mountain, and Central time zones may be considered.
Schedule
Full time/nonexempt
What You Can Expect of Us
To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.
About ECG
ECG is a strategic consulting firm leading healthcare forward using knowledge and expertise built over the course of five decades to help clients see clearly where the industry is going and navigate toward success. We work as trusted, professional partners with hospitals, health systems, medical groups, and academic medical centers across the country. We thrive on delivering smart counsel and pragmatic solutions to the critical challenges facing healthcare providers. Client success is our primary objective. ECG’s national presence includes offices in Atlanta, Boston, Chicago, Dallas, Minneapolis, San Diego, Seattle, St. Louis, and Washington, DC.
Team Lead, Customer Support
Must currently live in one of the following states: Connecticut, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Tennessee, Virginia, Wisconsin
Squarespace is looking for an engaging Team Lead to join our award-winning Customer Operations department. You will manage a squad of East Coast-based Customer Support Associates/Advisors who provide customer advocacy.
As a Customer Support Lead, you will oversee the team’s daily responsibilities to ensure they have the tools and support to help exceed our Support goals. You will partner with peers and senior leadership to improve our support channels across email and live chat and help influence the broader department strategy—all the while strengthening team culture, driving customer happiness and promoting employee development and success.
You will report to our Senior Manager, Customer Support and work remotely in either the EST or CST timezone.
You’ll Get To…
- Create a positive team culture. Manage your team’s adherence to company policies, performance expectations and support metrics
- Stay current on Squarespace product developments and policies and communicate with your team to support them through frequent changes
- Help contextualize new company and department programs to increase engagement and support. Represent the team’s feedback to promote agreement and collaboration with internal partners
- Write and provide team member feedback during bi-annual review cycles and provide updates to compensation
- Foster a culture that values development. Encourage career development conversations in 1:1s, and find opportunities for your Associates/Advisors to work toward their career goals
- Partner with the Learning & Development team to coordinate training programs
- Help interview, hire and onboard new Associates/Advisors
- Handle sensitive case escalations for the team, applying customer service skills to directly resolve complex cases and help challenging customers
- Help with the support queues during peak chat and email hours
Who We’re Looking For
- Experience working with performance targets and motivating others to exceed goals in an inclusive team environment
- 2+ years managing remote teams
- Background in written and verbal performance communications and providing feedback
- Experience driving solutions for operational and people management challenges
- Ability to foster team culture and unity directly with teams and wider global customer operations colleagues
- Experience with data analysis and project management
- Must currently live in one of the following states: Connecticut, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Tennessee, Virginia, Wisconsin
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Health Savings Account with Squarespace funding
- Fertility and adoption benefits
- Supplemental Insurance plans
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- $100 per month remote Stipend
- Access to supplemental insurance plans for additional coverage
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $70,000 – $88,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
LGBTQI+ Chat/Text Crisis Specialist
enterstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
Job Description:
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention-focused team. This position will handle incoming chat/texts from individuals who elect for LGBTQI+ support through the 988 Suicide and Crisis Lifeline. As a part of this team, you’d be responsible for providing brief clinical screenings, risk assessments, and appropriate service linkage for LGBTQI+ individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer skills, a proven ability to communicate effectively through written communication/instant messaging, the ability to multi-task in a high-stress environment, and the ability to work as a team in a remote setting.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Demonstrate high level of clinical knowledge and skill in providing telephonic or chat clinical screenings and risk assessments.
- Answer crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
- Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide.
- Meet the ethical and clinical standards in compliance with all accreditation.
- Actively participate in ongoing supervision, training and team meetings.
- Demonstrate high-level customer service skills and professional etiquette.
- Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
- Assist in administrative tasks as needed.
KNOWLEDGE, SKILLS & ABILITIES
- Effectively communicate via written, verbal, in person and virtual methods.
- Demonstrates high-level customer service skills and professional etiquette.
- Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
- Knowledge of suicide assessments.
- Skill in providing crisis intervention.
QUALIFICATIONS
Education Level
Bachelor’s degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist.
Years of Experience
Six months to one year of related crisis experience is preferred.
Shift available: 4am-12:30pm CST Wednesday-Sunday
Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Standing – 10%
Sitting – 90%
Squatting – Occasional
Kneeling – Occasional
Bending – Occasional
Driving – Occasional
Lifting – Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:Full time
Entry Pay Range:$15.11–$18.84
Delivering care that changes people’s lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Diversity, Equity, and Inclusion employee resource groups
- Continuing education opportunities
- Employee Assistance Program
Quality Assurance, Chart Approval Representative (Remote)
RESPONSIBILITIES
Job Description Summary
Be part of something bigger!
Liberator Medical Supply™ (LMS) has been serving urology and ostomy customers for more than two decades. LMS is dedicated to providing high-quality, innovative medical supplies combined with exemplary customer service, discreet delivery of supplies and support with insurance paperwork and representation.
We have an immediate need for QA Chart Approval Representatives!
In this role you will review patient medical supply documentation currently or previously obtained by the Sales Support team to ensure that the documents meet the compliance standards of Liberator Medical Supply and of the industry.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
In this role you will be responsible for:
Organize and prioritize all active and previously completed files from Sales Support for completion of current patient orders and AR Billing audit requests.
Process customer returns according to established department policies and procedures.
Completes special project chart approvals as assigned or directed by medical billing ops leadership
Reviews patient records to ensure that it meets the compliance standards for clinical documentation and that information received and documented is accurate for billing purposes
Audits chart notes and records against information obtained and documented in multiple internal software systems to ensure accuracy.
To be successful in this role, you require:
MUST HAVE working knowledge of medical terminology.
1+ years medical industry or call center/customer service experience
Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
Education and experience required:
High School Diploma or general education degree (GED)
We offer a comprehensive benefits package to include:
Up to 12 company paid holidays
Medical, dental and vision insurance
401(k)
Tuition Reimbursement
Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work Location
USA FL – Stuart Airport Road
Human Resource Assistant
Human Resource Assistant (Full-time/Remote role)
Astrix Software Technology, LLC is a technical consulting and strategic outsourced services firm focused on serving the scientific community. At Astrix, our focus is on solving the challenges experienced by scientific and technical organizations through a Value Engineering approach.
We are looking for an HR Assistant to perform a variety of administrative tasks and support Astrix’s Scientific Staffing team.
The main responsibilities include managing onboarding of new hires – from the offer acceptance to the candidate starting in their role, managing the drug screen and background check process, sending out and managing necessary client paperwork, etc. This role will be the first point of contact to help the new hire get onboarded. This person will manage the I-9 process as well.
To be successful in this role, you should be well-organized, detailed, have great time management skills and be able to act without a lot of guidance. Ultimately, you will contribute to the efficiency of our business by providing support to our recruiters helping onboard their new hires.
Requirements
Some administrative or onboarding experience
Advanced level MS Office
Experience managing and processing I-9’s
Outstanding organizational and time management skills
Excellent verbal and written communications skills
Ability to prioritize and multi-task in a fast-paced growing sales organization
Creative problem solver
Discretion and confidentiality
Hourly rate is $20-21/hr (~$41,500 – $43,500 total comp per year)
Employees (and their families) can elect medical coverage, dental coverage, Flexible Spending Accounts (medical—after qualification period—and dental), and Health Savings Accounts. Employees are covered for vision, short term disability, long-term disability, and basic life insurance. After six months, employees are able to enroll in our company’s 401k plan. Employees will also receive 10 hours of Paid Time Off (PTO) every month. Employees will also enjoy eight paid holidays throughout the calendar year.
Visual Interpreter PTE
Description
Aira is visual interpreting.
We are an assistive technology company on a mission to remove barriers and make the world more accessible. We operate 24/7/365 in three languages worldwide and provide service wherever there is an internet connection.
Our service is live, human-to-human professional assistance for people who are blind or have low vision. Using the powerful combination of a camera and the Aira app on someone’s device of choice, a professionally-trained visual interpreter will assist by visually interpreting what is in the camera’s view or on screen, from describing to reading, from explaining to navigating – just about anything, safely and securely.
Aira is used in any industry – such as higher education, technology, retail, healthcare, transportation, and more. Our robust and growing network of partners committed to inclusion and accessibility includes airports, banks, major software companies, financial firms, retailers, and universities. With millions of calls to date, our visual interpreters empower individuals to overcome accessibility barriers every day by providing live, on-demand access to visual information.
By joining this organization, you will have a major impact on the lives of the millions of people worldwide who are blind or have low vision.
The Visual Interpreter is the most essential component of our service, often considered the ‘secret sauce.’ As the world’s only certified visual interpreters, Visual Interpreters are top-tier professionals dedicated to delivering an exceptional experience for members of the blind and low vision community.
As a Visual Interpreter, using our proprietary technology platform, you will answer live video calls from our blind and low vision customers. You will then assist, one at a time, with real-time tasks in countless unique scenarios. Please note you will not be on camera during these live video calls.
From assisting with daily personal routines to professional activities to navigating a dream journey around the globe, Visual Interpreters focus on providing live, personalized support for each customer’s unique requirements during live calls. Here is a to show what the role encompasses and what it’s like to be a part of Aira.
Working as a Visual Interpreter is unlike any other job. We’ve developed our own training and certification process to ensure you’ll be ready and able to assist our customers accomplish any task. While our paid training will expand your communication skills, teach you to use a mix of third-party tools and proprietary technologies, and polish your customer service skills, it’s the actual real-world calls that will challenge and shape your worldview.
Objectives of this Role:
Embody the Aira brand by always being helpful, consistent, creative, and kind.
Provide exceptional customer experience by utilizing training and tools (proprietary and third-party) efficiently and accurately to support blind and low vision customer needs.
Contribute to the organization’s growth and success by being a core member of the Aira team by supporting other Visual Interpreters.
Continue to learn and develop extensive visual interpreting capabilities via ongoing education and training.
Responsibilities:
Clearly and accurately present on-demand visual information to blind and low vision customers.
Consistently answer calls while scheduled.
Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
Engage and support the team by participating in team-building exercises, making helpful suggestions, encouraging other Visual Interpreters, and contributing to overall organizational growth and development.
Maintain strict data privacy standards and confidentiality.
Maintain regular and consistent attendance and punctuality.
Follow all of Aira’s policies and procedures. Adhere to Aira’s values, beliefs, and principles.
Anticipate Explorers’ needs and provide exceptional customer experience.
Seek and act on constructive feedback; apply learnings from others to enhance your own abilities.
Demonstrate the ability to adapt to uncertainties or changing priorities and various types of calls and situations.
Work effectively with all people equitably regardless of race, color, national origin, religion, sexual orientation, physical or mental disability, age, veteran status, or marital status.
Make timely and quality decisions, and improve productivity and efficiency by drawing on experience and data to anticipate potential problems before they arise.
Develop and maintain effective working relationships with team members and Explorers (the name we use to refer to our customers).
Set high standards of performance for self and others.
Assume responsibility and accountability for completing assignments and tasks successfully.
Responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Follow the Visual Interpreter Code of Professional Conduct
Requirements
Key Skills and Qualifications
The Visual Interpreter:
Is an enthusiastic, eager, and articulate communicator.
Is mission-driven, and has innate problem solving skills.
Adapts well to new technological systems and processes.
Is comfortable using PCs, Macs, smartphones, applications, and online platforms.
Has strong spatial awareness and a keen sense of direction, with the ability to orient themselves well using 2D and 3D maps and visual cues.
Has strong investigative research skills and is tenacious in the pursuit of information.
Utilizes creative problem-solving skills and thrives under pressure.
Possesses a strong vocabulary and knows how to utilize descriptive language effectively.
Has a strong attention to detail.
Qualifications:
A high school diploma or GED equivalent.
Be 18 years of age or older.
Fluent in English.
Right to work in the United States
A private workspace with no background noise, that is free from family, friends, pets, visitors, etc.
A computer system that meets our required technical specifications:
Minimum of 8 GB RAM
Windows or Mac computer using Windows 11 or Mac OS High Sierra (no Chromebooks)
Use of headphones with a noise-canceling microphone attached. It must be wired while taking calls.
Minimum internet speed of 25 Mbps
Must additionally complete Aira Agent Prescreen and Aptitude Test
Minimum Schedule Requirements:
Minimum 25 hours a week
Preferred Qualifications:
A background in customer service, a call center environment, or technical support.
Experience working with people with disabilities or with accessibility technology.
Knowledgeable of the full range of accommodations used by the blind and low vision community (e.g. JAWS).
Bilingual in French or Spanish (spoken and written conversational proficiency).
Aira’s Values
We are powered by people
We pursue excellence & hold ourselves accountable for results
We embrace change and agility
We act with integrity, transparency, dignity and respect
We are champions of inclusion, diversity and accessibility
Aira’s Operating Principles
Agility: We reconsider priorities and solutions when presented with new information, scenarios, and opportunities.
Focus: We operate with a plan, based on our roadmap and aligned to our priorities.
Diversity: We embrace a workplace that celebrates personal differences and the way those differences make us all stronger.
Scalability: We expect and demand repeatable, documented processes to replace ad-hoc operations, so we can scale growth and support career movement.
Fiscal Responsibility: We make financial (or investment) decisions using radical optimism coupled with disciplined, fiscal conservatism.
Transparency: We (Employees and Agent Staff) engage in open, honest, and direct, 2-way communication because we trust one another.
Corporate Social Responsibility: We support the community in matters related to health, employment and independent living. This includes making our service available as broadly as possible to support these commitments.
Benefits
$20 base rate 4:00am – 12:00pm PST
+$1 Swing 12:00pm – 8:00pm PST
+$2 Nights 8:00pm – 4:00am PST
+$3 Weekends 8:00pm Friday – 4:00am Monday PST
$400 Annual technology stipend
Paid sick leave
Paid training
100% remote work – always was, always will be
Supportive, integrated team environment with ongoing development opportunities
All candidates will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, martial status, military or veteran status, gender identity and expression, genetic information, or any other factors protected by law.
Customer Care Concierge – Tier 1
JOB DESCRIPTION
Evernow is reinventing healthcare delivery to improve women’s lives. More than 55 million women in the U.S. are experiencing menopause symptoms, but 75% of those who seek care don’t get it. We’re building Evernow to close this gap while elevating care. The platform we are building allows us to deliver a new kind of experience while our doctors provide expert, convenient treatments based on the latest research. With prescription delivery and unlimited access to communication with our health team, our customers get personalized, life-changing care. Join the team that will help us deliver this at scale!
Evernow is looking for an energetic individual to join our Customer Care Concierge team in a hybrid role focused on customer support and social media responses. This role will help drive customer happiness, strong ad quality, and strong ad conversions by delivering high-quality responses to comments on our social media and answer basic customer service questions about Evernow.
To be successful as a Customer Care Concierge – Tier 1 at Evernow, you should have a strong understanding of the Evernow service, features and member community, a sensitivity to medical questions that are best left answered by our medical team, a voice that speaks to women in our target demographic, the ability to know when to ask for help, a passion for listening to customers and anticipating their needs, and an eye for detail with impeccable communication skills.Responsibilities (what kind of work you’ll do):
Responding to customer emails through our support tool Zendesk
Thoughtfully respond to questions like: What is Evernow? How do I login? How do I contact my medical provider? How much does Evernow cost?
Triaging technical issues reported on social media or to support and ensuring swift handoff to customer service tier 3 reps
Working with care and marketing team to ensure common questions are communicated to the team for improved FAQ and blog posts
Continuously updating our message macros to provide efficient and medically accurate information
Responding to questions from members that route through our medical team
Tracking engagement with ads and message content and providing regular reports to our content creation team
Experience (what will make you successful):
1+ years of related experience in customer service
Weekend availability
Medical background or experience working in a medical setting
Experience working with content management systems, Zendesk, or other customer support systems.
Very detail-oriented and proactive in getting ahead of issues.
Adaptability and a passion for continuous improvement.
This role is a part-time, remote employment opportunity. The time expectations are ~10-15 hours/week Monday-Friday, as well as weekend availability as needed, with additional hours to be approved by the hiring manager. If you’re excited about this role and looking to grow, we would love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Learn more about working at Evernow by visiting evernow.com/careers.#LI-AL1 #LI-Remote
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Survey Sites
6 Email Jobs
Managing Editor
True North Custom (“TNC”) provides strategic marketing solutions for more than 500 clients nationwide. Using custom content via digital, print and online campaigns, we target audiences through advanced analytics and strategic marketing messages designed to move readers to action. TNC remains a highly remote-friendly culture and is proud to employ incredible people across the country.
We are immediately hiring for a Managing Editor that can work 100% remote. Due to client needs, if you reside in GA, FL, OH, TN, NC, SC, or MI that will be ideal.
Our managing editors strategize with clients as editorial experts to create content that advances marketing goals and initiatives and successfully drives ROI. They develop an intimate understanding of each client’s business initiatives, competitive challenges and target audience to ensure the content True North produces uses the right voice, tone and readership levels to effectively reach their intended audiences.
The successful incumbent will have content editing experience, excellent communication skills and a fierce desire to help clients find success. We value energy, passion, authenticity and creativity. If working for an organization that is dedicated to making a difference is where you want to be, then this is the position for you.
Who you are: someone who is dedicated to the written word, accuracy, your clients and your fellow team members. You are a curious, lifelong learner who collaborates well with others and is always a team player.
Key Responsibilities:
- Develop and maintain a deep and current knowledge of health care
- Develop and maintain a comprehensive knowledge of the company’s products and services.
- Strategize with account teams to create effective products that are consistent with our clients’ marketing objectives.
- Edit copy that adheres to each client’s style and voice and standards of excellence.
- Serve as an editorial resource for clients and lead or help guide launch, editorial planning and review meetings with clients.
- Mentor copywriters to help them continuously improve their writing skills by offering constructive feedback and explanation of revisions.
- Provide copywriters with a strategic understanding of each assigned article and how it fits into the overall product and client objective.
- Understand and follow the Editorial Department processes.
- Understand company workflows and schedules.
- Meet deadlines consistently.
- Take on additional work or tasks (e.g., copywriting and fact-checking) as requested by the Editorial Director and Editorial Manager when the need arises.
Requirements
- 2+ years of editing experience, with preferred focus in the healthcare industry
- Experience writing and editing web content
- Ability to strategize with clients to create targeted content for each project
- Experience using tools, such as Semrush and Yoast, are highly desirable
What We Offer
- Competitive compensation and benefits package
- Unlimited PTO and Sick Time
- Flexible work schedules and 100% remote work environment
- Customer-centric culture embracing excellence, urgency, diversity, creativity and open communication
- Collaborative environment fostering mutual respect and enhanced results
- Cultivation of each team member’s talent and abilities. We encourage and embrace new ideas and perspectives from every member of our team
Auditor
The Auditor is responsible for assisting with the completion of rated and non-rated reviews. The Auditor may also assist with the documentation of findings identified during the course of a review. The Auditor will also be responsible for assisting with the completion of walkthroughs and assisting the review lead in the identification of the risk and controls associated with the various business functions. The Auditor will also be responsible for assisting with ad-hoc projects and ongoing risk intelligence activities.
Responsibilities
- Demonstrate emerging audit skills with an understanding of audit concepts within planning and fieldwork.
- Utilize basic business and audit writing skills; cohesively presents and organizes information; effectively articulates key points; emerging ability to adapt message to audience within the scope of assignments.
- Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicates delays in assigned deliverables or additional capacity availability.
- Demonstrate intellectual curiosity when completing assigned work.
- Deliver presentations on various topics to varying audience sizes.
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Experience Qualifications
- less than 1 year of audit or related experience (preferred)
Tactical Skills
- Basic knowledge of internal audit.
- Basic product skills and understanding of business, industry, and regulatory concepts.
- Basic oral and written communications skills.
- Basic analytic skills.
- Contribute to an organizational culture of respect and personal accountability regarding diversity, equity and inclusion.
Personal Skills
- Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
- Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Practical Skills
- Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
- Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
Core Competencies
- All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
- General Office – Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
COMPENSATION AND BENEFITS
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment.
This position is eligible to earn a base salary in the range of $60,000 to $69,000 annually depending on job-related factors such as level of experience.
Commercial Examiner
If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.
Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.
About Us
Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.
Our Values
- Customer Obsessed – We always put our customers first.
- Solution Driven – We solve problems that other people are afraid to.
- People leaders – We grow all of our people into leaders.
- One Team – We believe inclusion and teamwork produce the best results.
- Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners.
The Opportunity
Acquires and reviews all relevant documents, maps title chains and related items affecting one or more parcels of land, based on results of this examination, prepares preliminary title status reports.
Principal Duties and Responsibilities:
The following duties are typical of those performed by associates in this job title; however, assigned duties may vary and associates may perform other related duties, and not all duties listed are necessarily performed by each associate in the job title or at a particular location.
Under general supervision:
- Prepares preliminary title status reports based on examination and research
- Examines deeds, grant deeds of trust, easements, codes, covenants and restrictions, deed assignments, re-conveyances, taxes, judgements, liens, assessor’s parcel maps and other documents;
- Reviews data to verify ownership, correct annotation, and proper execution;
- Verifies that legal descriptions are written accurately;
- Identifies specific requirements for preliminary title report, including requirements for affidavits for questionable documents;
- Prepares disclosure of items to be resolved prior to approving title insurance;
- Orders property inspections as needed;
- Works with Title Officers or other higher level staff for guidance on unusual and/or problematic situations such as back vesting uninsured deeds, prior liens, need for indemnity, etc.;
- Uses arithmetic to calculate split ownership percentages;
- Coordinates typing of completed reports with support staff;
- May perform all of the duties of a title searcher including opening files and inputting data, generating data from County records to identify tax payments and status, printing relevant documents and reports, sorting and assembling information, requesting additional documentation from title plants, and performing related support duties
Above all, we are a dynamic team looking for energy and a results-driven mindset to provide unique value as we transform the Title and Insurance processes!
What you should bring to the table:
- Completion of high school and at least one year of responsible experience in commercial title searching.
- Experience producing commitments preferred.
- Basic underwriting procedures.
- Basic real property law.
- Basic coverages of title policy insurance.
- Format and requirements for preliminary title reports.
- Terminology and documents related to title search, title chain and property ownership.
- Use of desktop computers including word processing and other common software.
- Customer service skills
- English grammar and spelling.
- Basic math for calculating percentages of split ownership.
- A natural drive to live by our Core Values
Marginal Job Functions/Duties:
- Working independently and meeting deadlines under pressure.
- Performing detailed work rapidly and accurately.
- Performing in-depth examination and verification of documents and maps related to property ownership.
- Preparing comprehensive and accurate reports.
- Interpreting and applying rules and procedures for chain of title.
- Other duties and responsibilities as assigned by supervisor.
#li-remote
Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case.
This job is also eligible for the following compensation components: Bonus
The base salary range for this role is shown below:
$58,200—$109,300 USD
How we’ll value you and make your life a bit easier:
We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.
We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.
We currently offer the following benefits to all Full-Time employees:
- Work/Life Balance – We encourage taking Paid Time Off (PTO)!
- 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
- Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
- Flexible Spending Account (FSA) & Health Savings Account (HSA)
- 401K with company match program
- Tuition Reimbursement
- Short-Term & Long-Term Disability
- Commuter Flexible Spending Account (i.e. Transit or Parking)
- Supplemental Life and AD&D Insurance
- Auto & Home Insurance Group Life Insurance
- Critical Illness, Injury and Hospital Insurance
- Pet Insurance
Senior Web Content Producer (WA, OR, CA)
Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Providence Health Plan is calling an enthusiastic Senior Web Content Producer who will:
- Provide ongoing website support as a part of Providence Health Plan’s Digital Marketing team
- Support Providence’s Mission and Vision through leadership and management of the health plan’s online presence, including our public website, providencehealthplan.com
- Work closely with other team members
- Support website production, SEO, light copywriting, and other key areas related to website functional health
- Require great interpersonal and communication skills working with our broader team
- Assist with email production/marketing work, where necessary
We welcome 100% remote work for residents who reside in one of the following States: Washington, Oregon and California
Essential Functions:
- Combine strong writing skills with knowledge of web content management systems (CMS) to complete website addition or change requests within strict timelines and with high attention to detail
- Effectively execute Sitecore content updates and website production on our company website, including content authoring, editing, styling, and creation (for certain categories)
- Work cross-functionally with team members to field website update and change requests, while recommending appropriate revisions in copy and styling and maintaining regulatory compliance processes
- Serve as the first point of contact and initial analyst on website requests for assigned areas
- Be responsible for completing text and graphic changes to assigned websites and make other changes as required
- Coordinate website functional health processes, supporting SEO optimization efforts, metadata administration, compliance processes, and other efforts related to maintaining an operationally sound website
- Utilize strong critical thinking and communication skills to support and work closely with marketing and product team members in planning and accomplishing goals
- Coordinate or support other website-related tasks, as necessary
- Assist with email production (email marketing) work, when necessary. Extensive email platform experience is not required, and on-the-job training will be provided
Preferred qualifications for this position include:
- Bachelor’s Degree in Business, Marketing, Communications or another Technology-related field of study -OR – a combination of equivalent education and experience
- 3-5+ years web experience with an emphasis on web content management, digital marketing and/or web product development and implementation
- 1+ years of experience managing web content in a CMS solution such as Sitecore
- 1+ years of experience working with CSS and HTML
- 1+ year of health care experience
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Pay Range: $36.37 – $58.72
Email Marketing Coordinator
At StraighterLine we are on a mission to help students succeed!
About Us
StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace.
Working at StraighterLine
StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We’re an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work. We are committed to bringing innovative solutions to the field – your ideas will never go unheard. And, best of all, we love to celebrate each other’s contributions and wins.
We also know how important a life outside of work is, and the support that employers can contribute.
See the end of this posting to learn more about our great benefits.
WE ARE HIRING an Email Marketing Coordinator will drive our enrollment and student success goals by creating, deploying and optimizing email communications with prospects, students, partnerships and alumni. The role spans planning, campaign deployment, testing, analytics, and reporting. The ideal candidate will be well versed in email marketing and best practices and be motivated to help StraighterLine make improvements to this area of our marketing mix.
Goals for this position
- Utilize B2B and some B2C email best practices to help nurture leads and drive conversions and student engagement.
- Build behavior-based email automation, in conjunction with product and student success, to drive conversion and enrollment, engage students in their courses, support on-time course completion, increase student satisfaction, and drive renewals.
- Testing/Optimization: Improve email performance metrics, testing rigor, and reporting capabilities. Leverage insights to drive performance and lift.
Email Campaign Management
- Collaborate with the growth marketing team to develop high-performing email campaigns.
- Help improve reporting capabilities and increase understanding and visibility of email channel and impact on key metrics (conversion rates, enrollments, retention) within an integrated marketing campaign mix (social, paid media, PR, inbound web, referral marketing, email).
- Build email testing roadmap and drive test execution to support continuous improvement in campaigns. Share findings and insights with key stakeholders.
- Manage email workflow, marketing automation set-up, and deployment schedules; work with multiple stakeholders for input on prioritization.
Performance and Analytics
- Build reporting and communicate email performance to team.
- Execute lead drip campaigns, abandoned cart emails, and winback emails to help drive our engagement strategy with students.
- Exceptional written communication skills, copywriting, and organizational skills.
- Implement quality assurance checkpoints into email campaigns to protect our brand and ensure error-free delivery.
Qualifications
- Strong, hands-on experience with Hubspot required.
- Bachelor’s Degree or equivalent experience required; additional education or training specific to digital marketing and or email marketing preferred.
- Minimum four years of experience actively managing, creating, and deploying email marketing campaigns.
- Passionate about martech innovations and stay up-to-date on the latest trends and tools.
- Familiarity with the key email metrics and reporting: Click-through rate, conversion rate, bounce rate, list growth rate.
- Experience with list management and segmentation.
- A/B testing experience developing strategies, setting up test cells, and reporting results.
- Basic knowledge of HTML and CSS.
- Basic copywriting/writing skills to write the majority of emails without creative support, but resourceful and prudent to know when to pull in professional writers to increase results.
- Must be very detail oriented with a relentless approach to quality control.
- Collaborative and demonstrated ability to work independently.
- Up-to-date with latest online marketing trends and best practices in content marketing.
- Experience driving e-commerce sales for an SMB business preferred.
- Hubspot Email Marketing and Hubspot Marketing Software certifications are a plus.
- Strong knowledge of CAN-SPAM and other related anti-spam laws and regulations.
Our Benefits
Unlimited PTO, 13 public holidays
Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine)
401K Safe Harbor plan: StraighterLine contributes 3% of your total salary whether you contribute or not
Six weeks paid parental leave
Free StraighterLine courses for you and your family members
Editor, Freelance, Editorial Team
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”.
About the Role:
Hims & Hers is looking for seasoned creative editors who are passionate about everything health — hair care, mental health, sex, weight management, etc. — to join our Editorial Content team as an independent contractor.
ABOUT YOU:
The successful freelance editor will be nimble, collaborative and extremely passionate about helping people *feel better*.
You’re up to the challenge of impressing readers while also knowing how to dance with Google’s web crawlers. Your editing is strategic and tactful, with a keen eye for detail. You also understand how keywords are used and why digital marketers are so obsessed with them.
You’re adept at keeping up with hard deadlines, making pivots on the fly and are as committed as we (and our writers) are to taking sometimes complex topics and distilling them into simple, easy-to-understand narratives. People are looking for answers to often uncomfortable questions, and we want to make them feel like they can get solid, credible information from us, with no judgment.
We’re changing the way folks think about their healthcare — and that starts with the stories we tell and how we tell them.
These articles will be most peoples’ first touchpoint with the brand, so smart, accessible and enjoyable content is key to starting that journey on the right foot.
Freelance Services to Be Provided:
- Edit compelling, accessible, authoritative content across the Hims & Hers blogs consistent with content briefs, style guides and medical research packets provided for each assignment by our in-house editorial and SEO teams.
- Ensure that articles include a mix of footnotes and reference lists, and follow a comprehensive SEO report (Experience with Frase, Clearscope, Ahrefs, etc. heavily preferred).
- Learn the Hims & Hers brand and tone guidelines and use them to inform editing from a high level.
- Always put the reader first: edit for the customer. What do they need to know to feel better? How can we provide them with rock-solid information that will enable them to trust us as a brand.
- Revise work as necessary based on feedback from editorial, SEO, and medical reviewers.
Required Experience:
- 5+ years editorial experience, preferably for both brands and publishers, preference for publishers with a strong SEO strategy.
- Excellent time management and ability to make weekly deadlines.
- Proven track record editing excellent content about complex topics.
- Strong creative, conversational editing style with a passion for good authorial voice.
- Experience using insights and strategic thinking to shape priorities.
- Experience driving complex projects in a fast-paced environment.
Nice to have Experience:
- Experience writing or editing in the medical or wellness space strongly preferred
- Genuine passion for and interest in hair, sex, mental health, and/or weight management — from products to techniques and everything in between.
This freelance role is an independent contractor position. The anticipated compensation for this role will be $100 per article. These fees are subject to adjustment based on a range of factors including skill set, experience and training, and geographic location.
Candidates will also be expected to take on a paid test assignment as a way for everyone to get a feel for the work and to assess whether it’s a good fit.
We are focused on building a diverse and inclusive team. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment and contractor opportunities without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
As a freelance contractor position, this role is not eligible for company-provided benefits. If you have questions about the compensation for this role please connect with your recruiter.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Weekend/Evening News Editor
Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.
Job Summary:
Blavity Inc. is seeking a dedicated and skilled Weekend/Evening News Editor to join our team at AFROTECHTM. As the Weekend/Evening News Editor, you will play a crucial role in shaping our news coverage during weekend shifts and evening hours. You will be responsible for ensuring that news stories are well-written, accurate, and engaging, helping to maintain our high standards of journalism.
The Weekend/Evening News Editor will assist in writing, assigning, editing, and publishing editorial content that engages and increases our audience reach while delivering on key business goals.
This is a 1099 contract role that reports to the Assistant Managing Editor, AFROTECH.
Contractors will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.
Responsibilities:
- Identify and prioritize news stories for publication during weekend and evening hours.
- Review and edit news articles, reports, and features for grammar, style, accuracy, and clarity. Ensure that content aligns with our editorial guidelines and standards.
- Craft compelling headlines, subheadings, and teasers that capture the essence of the news stories and entice readers to engage with our content.
- Verify the accuracy of information, sources, and data in news stories.
- Monitor breaking news developments and coordinate coverage efforts during weekend and evening shifts. Update and revise stories as needed to provide up-to-the-minute information to our audience.
- Use our best practices to source images, videos, and other multimedia elements.
- Conduct regular quality control checks to ensure content meets our standards.
Qualifications:
- Education: B.A. in journalism, communication, or a related field
- Required Experience:
- 2+ years of experience in a newsroom environment
- Preferred Experience:
- Previous experience in news writing, editing, or journalism
- Technologies: Fluent in Microsoft Office, Google Suite, Asana, and/or comparable project management suite
- Additional Qualifications:
- Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility
- Comfort with ambiguity and a proven love for transforming unorganized/complex data into rigorously structured, insight-oriented solutions
- High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
- Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats
- Naturally detail-oriented, with an obsessive need to document and communicate findings
- Knowledgeable of tech, business, and innovation news, especially related to the Black community
Details:
- This is a contracted remote role, U.S.- based role. Occasional travel may be required.
- Candidates must be authorized to work in the U.S.
- Candidates must be available to work in alignment with the Eastern Time Zone.
- The hourly rate for this role is $28 – $30.
Total Rewards Administrator
Location: Remote (USA)
Position Status: Full-time, None-exempt, Regular
Salary Level: Starting salary for this role will be $46,000 commensurate on experience.
Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Department Summary
The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
General Position Summary
The Global Total Rewards Billing and Payroll Administrator is responsible for supporting the administrative responsibilities of Mercy Corps’ global Total Rewards portfolio, ensuring Mercy Corps Total Rewards meet the unique support needs of team members in 40+ global locations. The Administrator supports all compensation, benefits, and wellness programs for US-based and international expatriate staff. This individual will support the Director – Global Total Rewards by administering Total Rewards strategies and programs that are aligned and integrated with business plans, which will enhance our talent attraction, retention, performance, and development initiatives globally. This position will also support Mercy Corps’ compensation and benefit programs through consistently applying and administering internal policies and government regulations with a strong diversity and equity lens. A key element of this role focuses on building, maintaining, and strengthening relationships as well as an integrated and strong service delivery model.
Essential Job Responsibilities
PERSONAL LEADERSHIP
- Consistently demonstrates flexibility, resilience, and ability to maintain positive relationships and composure, even under difficult circumstances.
- Promote Mercy Corps’ culture by promoting the development and advancement of ideas which allows for innovative approaches to problem-solving within existing policy and procedural requirements.
- Maintain high ethical standards and treat people with respect and dignity.
- Demonstrate an awareness of one’s personal strengths and development needs.
PAYROLL
- Provide advanced level administrative support for US and Expat payroll processes.
- Provide advanced planning support to prepare for payroll processing.
- Contribute to Affirmative Action plan activities.
GLOBAL BENEFITS
- Financial reconciliation and processing of all benefits related invoices for approval and payment.
- Ensures timely payment to vendors, initiates monthly financial reconciliation of benefit plan deductions by validating/correcting inaccuracies between HRIS and vendor systems.
- Administer and support all US based and international expatriate team member benefits programs, including medical, dental, vision, life, short- and long-term disability, retirement, expatriate benefits, and voluntary benefits.
- Provide first-level support concerning benefits to managers and employees in an effective, efficient, and engaging manner.
- Update, maintain and or monitor benefit changes (self-service and manual) within the HRIS system.
- Liaise or assist team members with challenges as they relate to accessing benefits vendor systems.
- Process leaves of absence including assisting team members with questions on eligibility, track leave time, send notices, escalate complex leave questions, and coordinate payroll and disability pay processing.
- Data collection and reporting, provide census and audit support on a quarterly and annual basis.
- Assist HR Officers with COBRA processing and questions.
- Process insurance enrollments and changes for all assigned benefits.
- Process and track all workers compensation, short-term disability, and long-term disability claims.
- Liaise between team members and provider to facilitate timely and accurate adjudication.
- Contribute to and provide coordination and support for the annual Benefits Fair and any other benefits related events.
- Support the annual benefit renewal process with Mercy Corps’ insurance brokers and the larger People Team.
- Escalate team member benefit issues with Mercy Corps’ insurance vendors as needed.
- Coordinate appropriate follow-up with department leadership.
- Provide responses to state unemployment inquiries.
Supervisory Responsibility
The Total Rewards Administrator has no supervisory responsibility.
Accountability
Reports Directly To: Director – Global Total Rewards
Works Directly With: Global Human Resources, Global Talent and other People, Strategy and Technology team members; Corporate Finance; Global Regional Directors and Teams, etc.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
- Minimum of 3 years of accounting, payroll or finance administration experience; focus on human resources operations or total rewards and benefits programs is a big plus.
- Strong IT skills including macros in Excel and working within different IT systems.
- Strong attention to detail, analytical and problem-solving skills, excellent time management and prioritization, high level of attention to detail, sense of urgency, ability to handle interruption and switch tasks easily and effectively.
- Advanced level administrative support.
- Strong written and verbal communication with highly evolved interpersonal skills.
- Demonstrated history of superior customer service, sensitivity to team members’ personal situations, and the ability to maintain confidential information.
- Demonstrated ability to effectively manage complex, multi-step projects and procedures consistently.
- Ability to work independently and take initiative.
- Ability to exercise sound judgment and maintain composure in stressful situations.
- Proven ability to originate, maintain and audit records.
- Familiarity with employee benefit/wellness/compensation program designs, as well as U.S. labor/benefit laws and employer compliance requirements, is highly beneficial.
- Proven experience and intermediate skills in Microsoft Word, Excel, and Google Suites.
- HIPAA compliance training or certification preferred.
- Multilingual is a significant plus; especially French, Spanish or Arabic proficiency.
Success Factors
The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit superior customer service skills and work effectively with a wide variety of individuals including team members based overseas. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase their responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability, and the ability to be flexible and ensure that effective communication is a priority in all situations.
Living Conditions / Environmental Conditions
The position is based in United States.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Admissions Operations Coordinator- BILINGUAL
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans.
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role:
Reporting to the Director of Admissions, the Admissions Operations Coordinator will assist and oversee the operational duties and activities for the Admissions Team. The Admissions Operations Coordinator will ensure the Admissions Team has established and consistent tools and practices in place in order to achieve KPIs and future growth. Their role would also include standardization, optimization, and organization of the current and future Admissions Team tools.
Responsibilities:
- Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
- Maintain all operational materials and ensures they are accessible, organized, and up-to-date
- Collaborates with other departments to ensure seamless business execution, reinforce positive morale, and uphold company values.
- Works closely with the Admissions Director on departmental projects
- Create resources and trainings to support the team
- Oversee staffing needs and collaborate on recruitment
Job requirements:
- Bilingual, fluent in English and Spanish
- Minimum of two (2) years of admissions department and process knowledge, or overall project management experience
- Must be comfortable taking 20 calls a day to medical offices, hospitals, and medical professionals
- Excellent interpersonal communication and organizing skills to coordinate project activities
- Ability to communicate with others effectively
- Ability to conduct research for special projects, respond to timely inquiries, and present written/ oral communications.
- College degree preferred
- Eating Disorder treatment experience preferred
- East Coast Hours 8:00 am – 5:00 pm
Bonus if you have the following:
- Passion for mental health and eating disorder treatment and expanding access to treatment
- Healthcare Background
- Sales Background
- Tech Savvy
$53,000 – $62,000 a year
The pay range for this position in the US is $53,000 – $62,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. We are open to compensation negotiations. This role can be located anywhere in Eastern Time USA.
Equip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.
Compensation and Benefits:
Equip offers competitive compensation and benefits programs as well as, career development opportunities, and exciting team retreats to ensure community and connection. The Talent Acquisition team will provide candidates with our benefit guide and share compensation information beyond posted bands. Below we have highlighted a list of some of our most popular benefits.
Short and long term incentives, including yearly bonus potential
Remote work from home
Flexible PTO & Leave programs
Health, dental, and vision insurance
Wellness and reproductive care programs
401k retirement savings plan
Home office set-up stipend
Co-working monthly stipend
Invoice Delivery Specialist II
Responsible for the support and management of an assigned portfolio of specialty customer accounts. Prepare and participate in the analysis of customer requirements for new or existing RRD customer opportunities. Initiate & facilitate the development of customer invoicing and reporting in accordance with company guidelines and standards.
Required Skills
- Provide tier II support to assigned specialty customers portfolio
- Works directly with sales and specialty customers to ensure all invoicing specifications are clearly defined and implemented to ensure timely and accurate delivery of invoices
- Participate in interdepartmental implementations to obtain, analyze, and document client invoicing requirements, then model, activate, and support optimal invoice output formats and delivery methods
- Perform data entry and submit invoices into customer 3rd party websites or portals
- Monitor open AR to identify invoice delivery discrepancies and/or root cause
- Works closely with Sales and Customer Service to resolve invoice delivery issues and invoice disputes
- Creates and/or updates customer account procedures
- Supports other projects assigned to Invoicing Solutions team
- Perform other related duties as assigned.
Required Experience
- Associates degree in Business, Accounting or Finance is preferred
- Minimum of 3-5 years of relevant work experience
- Strong verbal and written communication skills
- Advanced computer and software skill, particularly in Excel
- Excellent time management, organization, prioritization, and critical thinking skills
- Knowledge of purchase orders, order processing and invoicing
- Accounts Receivable background or experience a plus
Quality Assurance Specialist
Frontline Call Center is now seeking qualified applicants to work from home!
NOTE: Please review the Job, Tech, and Qualification Requirements below before you apply, must have the requirements in order to qualify for an interview.
Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.
We have Openings for our Quality Assurance Team –
Are you looking to work for a progressive customer service team that utilizes technology to interact and solve problems every day? At Frontline Call Center we embrace technology while providing first-class customer service. All from the comfort of your own home with benefits provided. If you feel that you would be a good fit for our team, please review further.
Job Description
As a QA, you will be trained to follow a guide process to review and provide feedback on a percentage of the contacts taken by Frontline Call Center Agents. This role exists to ensure that contacts being handled by Frontline’s Agents meet the high-quality standards that Frontline expects, and to make sure that the standards set by the clients are being met on a contact to contact basis.
Responsibilities include but are not limited to:
Call Reviews:
Listen to calls assigned in queue and submit a QMA form to the Agent with feedback on their performance
Reporting:
Submitting a breakdown of issue and positive feedback for inclusion in the weekly QA report
Submitting coaching requests to our coaching team for agents that are below expectations
QA Meetings:
Attend the QMA Feedback Meeting
Attend client-facing calibration meetings
Team Communications:
Agent 1v1 meetings
Following up on communications from the team
Communicating information related to yourself and your status
Relaying information given to you by clients
Reaching out to contacts as necessary
Training:
Training on new brands
Training on new processes
Maintenance of all personally held logins
Job Requirements:
Must be available to Train on weekdays
Training takes place from during the daytime hours, approximately 7 a.m.- 2:30 p.m. (PST)
Must have Open Availability 24/7 to work shifts inside the company’s hours of operation.
Attendance is vital!
A quiet place to work at home with a locked door.
Tech Requirements
Desktop Windows Computer (NO MACs or Chrome Book)
Processor: Intel i5/AMD 5 or better
12GB RAM or better
Dual Monitor
A high-quality USB headset
To be Hardwired at all time
Minimum Internet speeds of
20Mbps Download
10Mbps upload
LESS than 50ms ping stability
Pay and Benefits
Pay Rate: $14.50 hourly
Medical, Dental & Vision
Benefits-eligible on the first of the month after 60 days of employment
Sick time eligible after 6 months of employment
401k with Company Match eligible after 1 year of employment
Paid Time Off eligible after 1 year of employment
Perfect Attendance Quarterly Bonus
Frontline Call Center is a W4 employer, we do NOT hire independent contractors
Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.
Quality Specialist
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
Who You Are
Brightwheel is seeking an experienced Quality Specialist to join the Enablement Quality team. The Quality team is responsible for sales enablement through monitoring and grading Sales reps on quality, process adherence, and performance. This includes monitoring Sales calls throughout the lifecycle of a lead, assessing results, and producing actionable intelligence via reporting and coaching. The Quality team partners with Sales and Support leaders to ensure processes and results fit within the scope of our company’s mission and values. This is an important role within the Enablement ecosystem that ensures efficiency, productivity, and effectiveness where customer interactions are most critical.
You are an experienced Quality Specialist who has monitored hundreds or thousands of sales (or client-facing) calls. You have written quality reviews and generated reports that were valuable resources for your sales counterparts. You have a knack for all things Quality, including strategic level understanding and how and why Quality fits into the greater world of Enablement. You are a natural leader, thought leader, and Quality Subject Matter Expert. You are willing to roll up your sleeves and get it done, and lead the charge if called upon. You enjoy and have an aptitude for training and coaching others, and lead by example. You take personal ownership in the team’s missions and SLA, and always strive for perfect accuracy.
What You’ll Do
Monitor sales cold calls, demos, and additional support calls for quality, process, and performance
Produce concise, objective reports for each call review
Identify trends and best practices as takeaways for Sales and CS leadership.
Produce reporting and maintain system data as needed
Create and sponsor Quality initiatives and training sessions
Ensure team and personal KPIs are met or exceeded
Be available to act as Team Lead or Trainer as needed
Assist Quality Manager with program-level initiatives
Review escalated calls as needed
Qualifications, Skills, & Abilities
High-level ability to understand context and implication with an objective detachment
Ability to review a high volume of calls each day without sacrificing focus or accuracy
Demonstrated ability to produce error-free work against demanding deadlines
Ability to review the work of others, including team members
Ability to work independently in an isolated environment
Passion for ownership of work and self-motivated to excel
Knowledge of inside sales fundamentals (funnel, pipeline, close rate, etc.)
Leadership experience a plus
Familiarity with Early Childhood Education a plus
Familiarity with brightwheel’s product and app is a plus
2+ Years of experience in Quality Assurance in a Call Center environment is a plus
$24.04 – $25.96 an hour
Data Administrative Associate – 100% Remote – Full Time
Job Details
Description
Performs duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients’ satisfaction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Creates weekly reports to monitor address and new account number changes.
Initiates account changes associated with the new post office box.
Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.
Creates status and summary reports for account representatives and clients.
Works overtime as needed.
Performs other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
Demonstrated analytical skills.
Ability to create and manipulate existing reports using various databases and Excel spreadsheets.
Good organizational and follow through skills.
Ability to work independently and adhere to established timelines within the department.
Excellent oral and written communication skills.
Proficient with Microsoft Access, Excel, PowerPoint, and databases.
High school diploma or equivalent required.
6 months of customer service or call center experience.
Transaction processing experience.
APPLICATION PROCESS:
You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY:
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000®.
Accts Payable Assoc I
We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.
Salary Range: $17.49 – $25.35 Hourly
This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $17.49 – $25.35 Hourly
Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.
Opportunities to work from home
Competitive wages with opportunities to earn annual merit increases
Paid development hours to use for professional and community development!
Generous paid time off, 8 company holidays, and 2 floating holidays per year
$1,000 Colleague Referral Program
Enterprise Recognition Program rewarding colleagues for their extraordinary work
Exclusive discounts on travel, activities, and merchandise via work discount program
Colleague Assistance Program that provides free counseling and financial services
Tuition Reimbursement Program including certifications
Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
Medical, dental, and vision insurance
Pre-Tax FSA and HSA health savings accounts
401(k) matching
Company paid life insurance
Company paid short term and long-term disability
Referral program
Healthcare concierge
The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.
JOB SUMMARY:
The Accounts Payable Associate performs all duties to ensure therapy clinics get paid in a timely manner, including researching and collecting any billing issues.
ACCOUNTS PAYABLE ASSOCIATE I
Entry level role. Basic skills with moderate level of proficiency. Has general understanding of the Accounts Payable department. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in accounts receivable or equivalent experience. Must maintain an average collection period of 45 days.
GENERAL DUTIES & RESPONSIBILITIES:
Manages code and files invoices.
Administers check runs daily.
Updates therapy clinics’ information in company system.
Issues check copies, voids, re-issues, 1099s, corrections, appeals, and reconsiderations.
Audits expenses and obtains approval from company employees for invoices received.
Delivers exceptional customer service with every customer interaction.
Demonstrates knowledge of office equipment (copier and scanner).
Attends department meetings and participate in training sessions.
Performs all other duties and assignments as directed by management.
EDUCATIONAL REQUIREMENTS:
High school diploma or G.E.D.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Proficient computer skills and data entry.
Critical thinking and problem solving.
Time management skills.
Ability to multi-task in a fast-paced environment.
Ability to read/decipher therapy claim.
Verbal and written communication skills.
Organizational skills.
Ability to work with minimal supervision.
Exceptional customer service.
PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENTS:
For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).
Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
The work environment utilizes florescent lighting; noise level is moderate.
The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
Please be advised the job description is subject to change at any time.
Data Entry Specialist (Remote)
Overview
Data Entry Specialist (Remote)
Remote (Must work EST)
$25hr (Weekly pay)
12 month contract (Great potential for extension)
Full- time, M-F, 8-5pm EST
Benefits: Medical/Dental/Vision
Please only apply if you have 2yrs of recent Data entry experience within a Customer Support environment. Must have excellent written skills and also Excel experience
Duties:
Develop subject matter expertise in processing and invoicing capital service agreements.
Manage customer asset and service agreement records, including contact updates, warranty, repair, loaners, and other service requests.
Process and invoice capital returns, replacements, loaners, and repair requests.
Obtain Purchase Orders from customer for capital equipment loaner and repair processing.
Prioritize and respond to requests from field reps and customers, working to resolve issues and questions on first contact where possible.
Assist in asset recovery process associated with repairs, loaners, evals, and placements.
Participate in cross-functional teams including providing voice of customer to build service into design associated with continuous improvement and new service development.
Ensure confidentiality of patient and customer information, as well as confidential and proprietary information, during all customer interactions.
What you’ve accomplished:
High School Diploma
2+ years of Data Entry experience in customer support environment
Experience with SAP ERP or similar ERP systems
Experience with Salesforce or similar
Must have excellent writing skills with email communication with customers.
Must have experience with Excel and able to work with spreadsheets.
Experience with documenting forms into systems
Comfortable with manual processes, entering information into excel and repetitive work
Attention to detail – worked in a role that requires inputting information accurately
Experienced in G-Suite (Docs, Sheets)
Quality minded; motivated to seek out errors and inquire during discrepancies.
Copywriter
Lifeway is hiring a Copywriter The Marketing Copywriter will assist Lifeway’s marketing division by helping to tell the story of Lifeway and its brands across a variety of mediums, from one-off projects to fully integrated campaigns. The copywriter will work alongside marketing designers and strategists to find creative solutions to business objectives, drawing on a variety of writing styles to present the right message in the right context. The copywriter must understand the “why” of the work as much as the how and be able to persuade customers to choose Lifeway in a manner that not only connects customers to the right products, but also develops trust in our brand. This position will primarily serve the marketing needs of B&H Publishing.
Why Lifeway?
Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.
Responsibilities
- Understand strategic goals and objectives with a depth that allows effective execution and the ability to challenge the strategy, as necessary.
- Work with creative team and clients to concept innovative, engaging, and delightful creative ideas.
- Write persuasive, straightforward, and personable marketing copy across a variety of mediums, including integrated ad campaigns, digital, social, print, video, live events, and editorial.
- Work alongside the creative team and strategy partners to jointly develop ideas and iterate your work.
- Analyze copy in real-time for accuracy and style and regularly look back to evaluate effectiveness of campaigns.
- Proofread others’ work product for accuracy, grammar, punctuation, and spelling.
Qualifications
Education:
- BA in English, marketing, communications, or similar field OR equivalent professional experience
Required Experience / Skills:
- Copywriting experience in publishing, ministry, church staff, or an agency environment is preferred, 1-2 years
- Experience writing across mediums, including digital, social, print, video live events, and editorial, 1-2 years
- Interpersonal skills – Intermediate
- Proficiency with tools like Microsoft Office 365, Teams, Zoom, and project management platforms.
Preferred Experience / Skills:
- Working understanding of SEO and email marketing best practices
- Ability to collaborate and receive constructive feedback
- Enthusiasm for details, deadlines, gathering ideas, and the Chicago Manual of Style
- Ability to focus while maintaining multiple projects in a fast-paced environment
- An understanding of the church and ministry leaders as the audience
Other Job Requirements:
- A thorough understanding of the Baptist Faith and Message (membership in an SBC church not required)
- Ability to travel, occasionally overnight
Content Strategist III
We need people with a passion for both the product and an outstanding user experience – those who constantly look for solutions to problems and evaluate ways to be more efficient and effective. We are a team that thrives on people identifying ways they can contribute to get the job done. Our collective unique backgrounds and strengths help us to reach team goals. Using your start-up mindset and your experience with smartphones, you will help support and test awesome features used by millions of current users. If you are looking for a fun job, have an Android, iPhone, Windows Phone or other smartphone, and consider yourself a smartphone gadget geek, keep reading…
Responsibilities:
- Write, edit, test and improve Help Center articles and customer support responses based on content strategy
- Apply, maintain, and evangelize content standards and best practices
- Collaborate with Customer Operations, Product Management, Legal, Communications, and Engineering to explain complicated product and policy concepts in simple, jargon-free language
- Perform content quality audits
Experience:
- Bachelor’s degree from the United States (or equivalent university degree from another country) in English or another relevant field 2+ years working in a technical writing or content strategy role
- Demonstrated ability to plan and write online help content and customer support responses for social media platforms and/or mobile apps
- Demonstrated ability to multitask and manage competing priorities
- Experience with content management systems (CMS) Preferred Qualifications Experience with content analytics tools
- Experience with project management tools a plus
The target hiring compensation range for this role is;
- Baltimore, MD $48.00 – 50.00 an hour (W2)
- Houston, TX $48.00 – 50 .00 an hour (W2)
- San Diego, CA $48.00 – 50.00 an hour (W2)
- Boston, MA $51.00 – 54.00 an hour (W2)
- Los Angeles, CA $54.00 – $56.00 an hour (W2)
Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.
Client Description
Based in Menlo Park, California, this top social media company builds technologies that help people connect. Their mission is to give people the power to build community and bring the world closer together.
With a culture of constantly iterating, solving problems and working together to connect people all over the world, it’s important that their workforce reflects the diversity of the people they serve. Hiring people with different backgrounds and points of view helps make better decisions, build better products and create better experiences for everyone.
Working here, you’ll:
• Be part of their mission of community building
• Work on the most visible apps and services in the social media industry
• Work in an Agile environment, in constant iteration and problem-solving mode
• Have a hand in developing products that empower more than 3 billion people around the world to share ideas, offer support and make a difference
Grants Specialist Programs
ClimateWorks Foundation is a global organization committed to our mission: to end the climate crisis by amplifying the power of philanthropy. Since our founding in 2008, we have awarded over $1.3 billion in grants to more than 600 organizations advancing climate solutions around the world. We helped grow the field of climate philanthropy to where it stands today, establishing infrastructure, global networks, and momentum for continued growth. Through our Global Programs and Services, we equip philanthropy with global knowledge, networks, and solutions to drive climate progress.
- Scaling solutions: Our collaborative Global Programs — focused on solution areas including carbon dioxide removal, cooling, industry, transportation, and more — produce results that are bending the greenhouse gas emissions curve. From the U.S. to Europe, China, Brazil, and beyond, we collaborate with a diverse community of funders, NGOs, and climate leaders to accelerate just and equitable climate solutions.
- Guiding and supporting funders: Our Global Services provide funders with comprehensive resources to assess, build, evolve, and execute high-impact climate-giving strategies. Our Global Intelligence service equips funders and the climate community with climate insights to pinpoint opportunities for impact and philanthropic insights to help identify investment priorities. We facilitate Global Collaborations that enable funders to increase individual and collective impact. Our Global Grantmaking services enable funders to invest in climate solutions around the world.
- Fostering collaboration, exploration, and growth: Our collaborative approach and commitment to learning ensures that we continuously explore innovative ideas and emerging opportunities — all with the aim of scaling philanthropy-supported initiatives to help end the climate crisis.
As experts in climate science, public policy, economic and social analysis, and strategic philanthropy, ClimateWorks’ staff understands the multi-faceted challenges and opportunities of climate change. We are researchers, strategists, collaborators, and grantmakers who care passionately about our mission.
Department Summary
The ClimateWorks Programs Team drives innovation and climate solutions that scale. Through our portfolio of global and transnational climate mitigation strategies and grantmaking, we help funders maximize their philanthropic impact. ClimateWorks supports climate change mitigation efforts from early explorations to scaled initiatives. We help develop innovative and high-impact solutions, fund their implementation, and scale up those that show the greatest promise.
The ClimateWorks Programs Team is nearly 60 strong and growing. It includes 12 senior experts (Program Directors and Strategists), each of whom engages partners in many countries to advance climate solutions globally. Senior Programs staff are sought after international experts, authors, speakers, and network-builders.
Job Summary
The Grants Specialist will help ensure the smooth and effective completion of a wide range of programmatic tasks and functions related to grants management. The Grants Specialist will report to the = Director, Programs Operations. The Specialist will support a wide variety of grants, contracts, and gifts across the Programs team and a variety of initiatives which combined support several million dollars in grants annually. The Specialist may also support grantmaking in China, India and/or Indonesia. The Specialist should be detail-oriented, collaborative and self-directed team member with strong time management skills. The Grants Specialist will coordinate closely with ClimateWorks Foundation’s Programs and Finance teams to ensure smooth processing and administration of grants and contracts. Occasionally Grants Specialists may be asked to support programmatic efforts on an as-needed basis.
Essential Tasks
Grants and Contracts Administration
- Processing and entering data related to grants, contracts, and organizational records using shared resources such as Fluxx, Google Drive, and Salesforce
- Reviewing supporting documents (including budgets and financial statements on grant submissions) to ensure compliance guidelines are met, sometimes working directly with grant and contract requesters to resolve issues
- Maintaining metrics for grants and contracts processing
- Coordinating on grantee update reports – sending report reminders, reviewing and compiling reports, and tracking submission metrics
- Managing annual grantmaking budgets across multiple programs on a monthly basis
- Providing other grants and contracts-related assistance as needed
- Acting as first point of contact to frequent internal inquiries regarding grant and contract processing, awards, and amendments
Required Qualifications
- 2+ years of relevant work experience is required, ideally in grants and contracts administration
- Experience with Fluxx or similar systems is a must; Google Drive, Slack, Asana, and Salesforce is a plus
- Highly organized and detail-oriented
- Strong analytical and problem-solving skills
- Well-developed interpersonal and teamwork skills; ability to reach out to different organizations of the ClimateWorks network and to interact with diverse profiles at external organizations
- Ability to juggle numerous competing demands and priorities, respond quickly to management requests
- Bachelor’s degree and interest in or experience with environment a plus
- Experience in non-profits grants administration is a plus, including grantmaking in China, India and/or Indonesia
- Ability to work effectively and efficiently (both virtually and in-person) with minimal supervision
- A commitment to a diverse, inclusive and equitable work environment
Compensation
ClimateWorks offers an excellent benefits package and a competitive salary that is commensurate with experience (geographic differential applied based on location).
Salary Range: $68,000 – $78,000 annually ***ClimateWorks strives to create an equitable culture of transparency and fairness.
Location
ClimateWorks Foundation is based in the San Francisco Financial District. This position is classified as US Flexible. If US Flexible: Exceptional candidates can work from the SF office or from other locations, geographic differential applied to compensation based on local cost of labor.
Business Support / Finance admin
We are looking for a business support/accounts receivable accountant to join our Incsub family. We’re seeking someone with experience in generating revenue, payroll, and bookkeeping.
You will be responsible for administrative tasks and contribute to improving the company’s workplace.
This is a full-time, varied role with lots of exposure to the different duties within the business. We ask for 40 hours per week, and you can choose your own schedule.
RESPONSIBILITIES
- Assisting with Bookkeeping
- PA duties
- Diary Management
- Maintaining internal financial accounting, monitoring and reporting.
- Reporting monthly accruals, prepayments and similar accounting entries.
- Preparing monthly and quarterly financial reports.
- Accurately producing and presenting budgeting, financial and forecasting reports.
- Tracking and managing staff budgets and reimbursements
- Verify and record transactions
- Resolve account discrepancies
- Working with payroll-related matters
- Administrative duties linked to HR, etc.
QUALIFICATIONS
- Great eye for detail
- Self-motivated, driven, and hardworking
- Ability to prioritize and manage your workload
- Problem-solving and decision-making aptitude
- Prior Bookkeeping experience
- Expertise in annual budgeting and projections to a deadline
- Previous experience or exposure to payroll operations (estimates, actuals, data entering working hours for payroll)
- Background in handling budgets, reimbursements, and bonuses
- Skilled in running financial reports
- Competence in using industry-standard accounting and office software packages, including Xero and Zoho Books
- Experience in the reconciliation of entries into the accounting system
- Must have a good understanding of Google Sheets and spreadsheets.
SKILL-SET
Xero, Zoho Books, Google Sheets, Hubstaff, English language, Communication
JOB BENEFITS
We are committed to developing skills and rewarding our staff. We offer:
- Flexibility
- Very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months’ salary bonus based on company growth targets
- Technology budgets every three years; the longer you serve, the higher you deserve
- General expenses budget yearly; the longer you work, the more you get
Our company values are that family and friends come first, and we always look to promote internally!
WHAT SHOULD I DO NOW?
If you would like to be a part of our family and feel that your values match ours, please apply by clicking the button below – upload your CV, and we will be in touch.
HIRING PROCESS
Our hiring process includes an interview with our management team.
REPRICING COORDINATOR
POSITION SUMMARY
The Repricing Coordinator is responsible for re-pricing medical (CMS1500, UB04) and dental claims using multiple applications to obtain discounted rates.
ESSENTIAL FUNCTIONS
- Repricing of CMS1500 and UB04 forms for various PPO networks.
- Ability to use several different computer applications to obtain the information needed to correctly re-price a claim.
- Ability to key claims once repriced into the QicLink system.
- Ability to communicate effectively with various Team members & departments to resolve issues.
- Must be able to re-price and key claims at 99% or greater accuracy.
EDUCATION
- High School Education or GED required.
EXPERIENCE AND SKILLS
- Minimum of 1 or more years data entry required.
- Intermediate level Microsoft Word, Excel, Outlook skills required.
- Microsoft Access experience is a preferred.
- Experience with HCFA and UB92’s preferred.
- Previous customer service experience is preferred.
POSITION COMPETENCIES
- Communication
- Customer Focus
- Accountability
- Functional/Technical Job Skills
PHYSICAL DEMANDS:
- This is an office environment requiring extended sitting and computer work.
WORK ENVIRONMENT
- Remote.
Development Database Assistant
JOB SUMMARY
The Development Database Assistant is responsible for gift entry, data integrity and providing information to support prospect management and stewardship efforts, and for timely and accurate processing and documentation of gifts, plus the maintenance and integrity of donor records. This role will collaborate cross-functionally to provide key information so that donors are acknowledged, stewarded, and assigned to prospect pools. This position is a member of the Development Services team reporting to the Associate Director of Data Operations.
PRIMARY DUTIES
- Responsible for accurate and timely entry of financial gifts, pledges, bequests and other donor commitments into the database, Revolution Online CRM.
- Assist with identifying and implementing data integrity measures, developing a weekly data hygiene practice including maintaining donor records, adjusting donations, merging duplicate records, completing standard imports and clean-up projects as assigned.
- Process member and donor credit card payments received at HQ and processed by the NTHP customer service call center.
- Scan and store source documentation on constituent records and/or other shared drives appropriately.
- Enter adjustments for a variety of transaction types including, refunds and bounced checks.
- Support the monthly financial reconciliation process.
- Produce the daily gift transactions and Midlevel plus daily transactions reports and email results to a National Trust staff distribution list.
- Compile and mail monthly credit card declines, and cc expire date mailings to members. Receive and update member records when letters are returned by members.
- Execute weekly gift acknowledgement data files for fulfillment by our mail shop and communicate with stewardship and communications to ensure major gifts are in the acknowledgment queue.
- Provide daily reports to prospect management team with capacity and inclination ratings for further qualification.
- Assist the prospect research team with donor research request inquiries.
- Provide general support to ad hoc development division data requests.
- Additional duties as assigned.
QUALIFICATIONS
- At least 2+ years’ relevant professional experience in a nonprofit fundraising setting preferred, particularly in a matrixed and geographically dispersed non-profit. At least 1+ years working in a fundraising CRM; experience with Revolution Online (ROI) CRM is a plus. Working knowledge or genuine interest in learning prospect management and general fundraising principles.
- Basic analytical and problem-solving skills, including issue identification and prioritization. Basic project-organization skills. Ability to achieve results with moderate supervision.
- Excellent writing, spelling, grammar, and proofreading skills, as well as strong verbal communication and customer service skills. Strong organizational skills. Excellent attention to detail.
- Experience successfully interacting with key stakeholders. Ability to collaborate to achieve results. When working in the office, public contact and ability to work successfully in close proximity to others required. When working off site, ability work effectively in a remote environment, maintaining productivity and communications to meet deadlines and goals, is required.
- Demonstrated success in working with culturally diverse colleagues and stakeholders. Bi-lingual language skills a plus.
- Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion. Ability to adapt and be flexible in a dynamic work environment. Ability to work effectively with frequent interruptions required. Able to handle frequently changing and/or unscheduled tasks with accuracy. Entrepreneurial spirit and skill set a plus.
- Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
- Demonstrated competence using Zoom, MS Teams, and other video conferencing platforms in a professional setting. Proficiency with Microsoft Office products required, including Outlook, Word and Excel.
- Professional and effective phone manner.
- Regular and reliable attendance required.
PAY & BENEFITS
This is a full time, non-exempt-level position, eligible for full benefits, including affordable health, dental, vision and life insurance, retirement plan contributions, and 3.5 weeks of paid vacation, plus sick time and holidays.
Hiring range: $27.47-28.30 per hour (annualized to $50,000-51,500 based on a schedule of 35 hours/week)
Controller
FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational excellence. Our CMMS software enables customers to streamline processes, increase asset productivity, and turn actionable insights into meaningful results.
The Controller will lead financial statement preparation, manage day-to-day accounting operations, and support the financial needs of a growing SaaS business.
Responsibilities:
- Responsible for timely and accurate monthly financial statement preparation based on US GAAP, including close procedures, quarterly and annual reviews and adjustments, balance sheet reconciliations, and variance analyses
- Responsible for the technical and transactional areas of accounting (the general ledger, revenue, accounts receivable, accounts payable, treasury, payroll, reporting, and tax)
- Oversight of key internal controls to ensure they are executed consistently and evidence of control operation is maintained
- Participate in M&A activity, including due diligence and onboarding of new businesses
- Follow best practices for close processes, general ledger reconciliations, and documentation for audit requirements
- Maintaining QuickBooks Online, SaaSOptics/Maxio, BREX, and related accounting systems
- Perform semi-monthly payroll processing and benefits administration
- Working with tax firm and ensuring compliance with local, state, and federal government reporting requirements and tax filings and filing for all appropriate tax credits and rebates
- Provide and support analysis on financial results (trends, performance metrics, benchmarks) and work closely with the FP&A team for company reporting efforts related to senior leadership presentations, budgeting, forecasting, Board presentations, and reporting of actuals
- Develop, manage, and mentor a high-performing team
- Collaborate across IT, finance, legal, sales, and marketing functions to ensure adherence to US GAAP and other reporting and compliance standards
- Special projects as assigned by VP, Finance
Requirements
Preferred Experience and Qualifications:
- Must have 7+ years of rigorous accounting and finance experience, including 2+ years of experience preparing financial statements, general ledger functions, and payroll processing
- Strong knowledge of GAAP standards, general accounting practices/procedures, and end-to-end business processes
- Preferred experience with Salesforce, Quickbooks Online, and SaaSOptics/Maxio
- Understanding of the SaaS business model is highly preferred but not required
- Excellent proficiency with accounting and corporate finance including topics such as billing, revenue recognition, accruals, and cash flows
- Must be a highly self-motivated, detail-oriented individual with the ability to prioritize
- Must demonstrate strong ethics and integrity
- Must have strong interpersonal, communication, analytical, and planning skills to work with team members at all levels effectively
Benefits
FMX Benefits & Life at FMX:
- You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
- Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you’re getting your work done then our working hours are flexible.
- Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
Company:
FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space.
BILLING COORDINATOR
The Billing Coordinator is responsible for managing all aspects of the billing process, including establishing, changing, and auditing client accounts, creating, and issuing invoices, processing payments, and reconciling accounts. In this role, you will work closely with clients, internal teams, and external partners to ensure timely and accurate billing. You will also be responsible for maintaining accurate financial records, analyzing data, and identifying areas for process improvement. The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment. A background in accounting, finance, or business administration is preferred.
ESSENTIAL FUNCTIONS:
- Post cash, wires and transfers daily.
- Import files for monthly billing activity.
- Create self-bills for multiple clients for various types of service.
- File state reporting for a large number of clients.
- Create monthly invoices for a large number of clients.
- Set-up new accounts for our new book of business.
- Change accounts for existing book of business.
- Audit accounts for to ensure setup/changes were allocated correctly.
- Create/Maintain Excel spreadsheets to track services/activity for several clients.
- Other duties as assigned.
EDUCATION:
- High School diploma or equivalent required
- Some college coursework in business, accounting, or finance is preferred
EXPERIENCE AND SKILLS:
- Minimum of 1-2 years of experience in an administrative or customer service role.
- Minimum of 1 year of experience working in a billing, finance, or accounting role is preferred.
- Knowledge and experience working with financial software and systems is desired.
- Strong attention to detail and accuracy in data entry and billing processes
- Ability to work effectively in a remote setting, with self-discipline and good time-management skills
- Strong communication and interpersonal skills to effectively work with clients and team members
- Ability to analyze and interpret financial data and reports
- Strong problem-solving and critical thinking skills
- Knowledge of accounting and billing principles and practices
- Ability to work independently and manage multiple tasks and projects simultaneously
- Strong customer service skills and ability to resolve issues in a timely and professional manner
- Proficiency in Microsoft Office Suite, particularly Excel and Access
- Ability to adapt and learn new software and systems as needed
POSITION COMPETENCIES:
- Communication
- Teamwork
- Productivity
- Quality of Work
- Reliability and Attendance
- Service Focus
- Initiative
- Technical Job Skills
PHYSICAL DEMANDS:
Ability to sit for long periods of time. Ability to communicate via telephone.WORK
ENVIRONMENT:
Remote
Data Entry Specialist (Remote)
Data Entry Specialist (Remote)
Remote (Must work EST)
$25hr (Weekly pay)
12 month contract (Great potential for extension)
Full- time, M-F, 8-5pm EST
Benefits: Medical/Dental/Vision
**Please only apply if you have 2yrs of recent Data entry experience within a Customer Support environment. Must have excellent written skills and also Excel experience**
Duties:
- Develop subject matter expertise in processing and invoicing capital service agreements.
- Manage customer asset and service agreement records, including contact updates, warranty, repair, loaners, and other service requests.
- Process and invoice capital returns, replacements, loaners, and repair requests.
- Obtain Purchase Orders from customer for capital equipment loaner and repair processing.
- Prioritize and respond to requests from field reps and customers, working to resolve issues and questions on first contact where possible.
- Assist in asset recovery process associated with repairs, loaners, evals, and placements.
- Participate in cross-functional teams including providing voice of customer to build service into design associated with continuous improvement and new service development.
- Ensure confidentiality of patient and customer information, as well as confidential and proprietary information, during all customer interactions.
What you’ve accomplished:
- High School Diploma
- 2+ years of Data Entry experience in customer support environment
- Experience with SAP ERP or similar ERP systems
- Experience with Salesforce or similar
- Must have excellent writing skills with email communication with customers.
- Must have experience with Excel and able to work with spreadsheets.
- Experience with documenting forms into systems
- Comfortable with manual processes, entering information into excel and repetitive work
- Attention to detail – worked in a role that requires inputting information accurately
- Experienced in G-Suite (Docs, Sheets)
- Quality minded; motivated to seek out errors and inquire during discrepancies.
Editorial Assistant
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.
About the Role:
The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations.
How you will make an impact:
- Provides support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects.
- Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing.
- Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit.
- Has no supervisory responsibilities but may assist in training other colleagues on their assigned projects.
- Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks.
- Impacts own team by providing high-quality customer service and meeting established productivity goals and deadlines.
- May assist with projects as directed by the other members of the Editorial Division.
- Communicates proactively and escalates properly with colleagues and managers on a regular basis.
- Upholds high standards of professionalism and courtesy when working with colleagues and clients.
What we look for:
- Bachelor’s Degree or other relevant education.
- Experience in customer service, time management, and task prioritization.
- Experience working in collaborative team settings.
- Ability to work semi-independently with a high attention to detail and meet deadlines
About Wiley:
Enabling Discovery, Powering Education, Shaping Workforces.
We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.
Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
Specialist, Formulary Operations-Remote
Salary Range:$19.03 To 23.73 Hourly
Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
The Specialist, Formulary Operations will perform the daily, weekly, and monthly/periodic administrative functions necessary to update and maintain the formularies for Navitus’ clients for all lines of business. This includes working with the Formulary Services Supervisors to make all changes to the formulary information accessed by clients, as well as day to day formulary maintenance; and having advisory input to how this information is presented, maintained, and reviewed.
Is this you? Find out more below!
How do I make an impact on my team?
- Take formulary information from various sources including the Pharmacy and Therapeutics Committee, the Formulary Advisory Committee, and Clinical Account Executives to coordinate the process of entering the information into the formulary change database and communicating changes to Benefits Systems and Auditing.
- Maintain up-to-date formulary documents available through multiple resources including ePocrates, web portals, and e-prescribing.
- Review weekly Medispan Reports for new drugs and drug changes that impact the formulary.
- Collaborate with clinical and client services throughout new client implementations to capture the formulary information needed for plan set-up.
- Trouble-shoot various formulary / set-up questions.
- Maintain open lines of communication with other functional areas/departments
- Maintain an environment of collaboration and cooperation with coworkers
- Be an effective ambassador of Navitus’ vision, mission, values, goals and policies
- Participate in meetings and committees as requested/assigned
- Approximate travel required (5-10%).
What our team expects from you?
- A minimum of a High School diploma plus knowledge relating to pharmacy practice is required.
- CPhT/experience as a pharmacy technician strongly preferred.
- Previous experience with pharmacy claims software is a definite plus.
- Must have a working knowledge of pharmacy practice including drug names (brand vs. generic, NDC, GPI) and claims processing background (either from managed care or community practice).
- Familiarity with Formulary, Prior Authorization, Step Therapy, and other utilization management tools preferred.
- Strong computer skills (Excel, Word, Outlook).
- Strong communication skills (verbal and written).
- Needs to work well both independently and in a team setting.
- Must be able to exercise appropriate judgment as necessary.
- Requires a high level of initiative and creativity.
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
- Hours/Location: Monday-Friday 8:00am-4:30pm, CST-Remote
- Paid Volunteer Hours
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
- Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Eight paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program
Startegic Media Buyer
Department: University Marketing
Reports to: Director of Advertising & Marketing Analytics
Location / Campus: Remote
Job Type: Full Time, Exempt
Salary: $85,000.00 / year
Position Overview
Under the direction of the Director of Advertising and Marketing Analytics, the Strategic Media Buyer is responsible for the tactical planning, purchase, execution and delivery of digital channels that are part of approved media plans. Assists in establishing appropriate tactical media strategies and budgets. Previous experience in planning, buying, and managing advertising in the areas of SEM and social media, and with media vendors for programmatic display and video, traditional, OOH, and emerging media is required. Must be well versed in all types of media and must stay current with the rapidly changing media landscape. Must have a working and proficient understanding of media measurements and how to creatively apply them in order to meet or exceed Antioch’s lead generation and brand goals.
In addition to these duties, this position will be responsible for assisting in the establishment of processes and for adhering to existing processes and workflow, while suggesting updates to increase efficiency and effectiveness.
Essential Job Functions
Plan, manage and execute the day-to-day media buying operations, including media research and analysis, implementation/buying, campaign administration, and reporting
Develop, implement and optimize digital strategies and initiatives through Google, DSPs, social media platforms, and vendors such as IHeartRadio, newspapers, etc.
Interact with outside vendors and external business partners regarding various facets of Antioch’s media activity, such as media authorizations, insertion orders, and reporting
Attend meetings to present advertising strategies, campaign results and recommendations
Create and manage digital media flowcharts, insertion orders, billing, reporting, and reconciliation
Organize and send/upload digital creative assets to media outlets
Ability to stay up-to-date on the latest tools and trends
Create and/or contribute to the design of the advertising assets and creative
Other duties as assigned
Minimum requirements
Bachelor’s degree in Marketing, Communications, or Advertising (preferred)
Must have 1-3 years’ digital media planning/buying experience (with examples to show or reference)
Experience developing and executing SEM, social media, and programmatic campaigns
Knowledge, Skills and Abilities
Advanced knowledge of digital marketing platforms, including Google, Facebook, and LinkedIn or ability to create and manage digital marketing campaigns in a variety of platforms, including Google, Facebook and LinkedIn.
Computer proficiency; advanced knowledge of Excel or Sheets is a plus
Proactive problem-solving ability
Meticulous attention to detail and accuracy
Excellent communication skills, both written and verbal
Strong organizational and analytical skills
Understanding of marketing fundamentals
Deadline-oriented with a sense of urgency
Ability to collaborate well with staff, clients, and vendors at all levels
Self-starter, high energy, assertive, take-charge personality
Ability to get up to speed quickly; desire to work in a fast-paced, rapidly evolving
Hours of Employment
This is a full-time position serving a national university. A work schedule will be established in consultation with the supervisor. The typical work week is Monday through Friday, 40 hours per week with occasional evening and/or weekend hours.
Work Location
Remote
Benefits Summary
Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; vacation accrues monthly (3 weeks from 0 – 5 years; 4 weeks after 6 years; carry-over allowed up to 3.75 days 0 – 5 years; up to 5 days, after 6 years and up); 12 days per year sick leave (carry-over up to 65 days); 15 paid holidays; tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual.
Product Report Card
Be a thought leader. Influence products and service decisions by sharing your opinion.
Survey Junkie
Take surveys. Get PAID. Be an influencer. Share your opinion to help brands deliver better products & services. Site is free to join for all users aged 16 and over.
Credit Balance Specialist
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
Job Description
The Credit Balance Specialist performs review of all credit balances within Revenue Cycle. Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds. They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.
Essential Functions:
- Credit Balance Analyst will review accounts with a credit balance.
- Generate overpayment letters to insurance carriers
- Review overpayment requests from insurance carriers
- Prepare Medicare Quarterly Balance Report
- Performs other duties as assigned
Education Requirements & Certifications:
- High School Diploma, GED, or Equivalent Experience
- Ensemble Associate required to obtain CRCR certification within 9 months of hire.
Required Experience:
- Some Post High Education (Trade School, College, etc.) preferred
- Healthcare Cash Posting, Registration, Medical Office, Insurance, or billing back-ground preferred
- Must pass typing test of thirty-five (35) words per minute (Error Adjusted)
- Must pass 10-key test of 10,000 KPM and >95% Accuracy
- Must demonstrate basic computer knowledge and skills
- Revenue Cycle Proficiency test – pass rate of 50% or above
- Pass basic standard math test as provided by the Education department
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Literature Study Guide Writer
Job description
Are you an experienced writer with a love of literature and the desire to work from home? We are looking for skilled, passionate writers to contribute to our literature study guide company and our mission to help learners of all ages get more out of the texts they read! Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance writer ready for reliable and enjoyable assignments, writing literature study guides with SuperSummary could be your dream job.
What we provide for you:
Prompt weekly payments – Transparent, competitive rates for each assignment
Performance incentives – Exceed our expectations and timelines to earn a bonus on each assignment
Tiered rates – Writers who write reliably and well earn higher rates
Consistent and reliable work on the subject matter you love most and know best
Fully remote/flexible work schedule – As a freelancer, you work the hours you want from anywhere on the globe
The ability to indicate assignment preference – Choose the texts you most want to write about from our extensive queue
A dedicated content team to provide training, support, and editorial feedback – Our coaching helps you grow as a writer
Regular opportunities to contribute to Content Team projects and company-wide initiatives – Build new skills or flex your existing ones through creative initiatives
Opportunities for growth – We provide a clear advancement path for those looking to grow along with our company
What you provide for us:
A commitment to write 2 (or more!) study guides per month
A commitment to complete a paid trial assignment during the interview process
A passionate specialization in a genre of literature, be that classic or popular fiction, YA/MG literature, nonfiction, poetry, plays, or anything in between
About us:
SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.
About you:
Our ideal candidate is a highly skilled writer with a passion for reading and the ability to analyze and summarize literature. A minimum of a Bachelor’s degree in English or a related field is necessary for every SuperSummary study guide writer, and advanced degrees in the humanities or teaching experience are a huge plus. Our writers bring an analytical lens and approachable style to each study guide they write, utilizing their specialized training or interests to write about titles ranging from classic and popular fiction to YA/MG literature, nonfiction, poetry, and plays. We’re looking to develop long-term relationships with writers who want to contribute to our growing team while maintaining a flexible schedule.
About the study guides:
Our study guides are 5,000-25,000 words, depending on the length and complexity of the text at hand.
Study guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, character development, and more.
Fiction books we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison).
Nonfiction books we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry).
Middle Grade/Young Adult books we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang).
Poetry we’ve covered includes “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo).
Plays we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer).
Job requirements
We want to hear from you if you have:
Excellent writing skills
Experience working with deadlines
Experience with literary analysis and/or academic writing
Advanced degrees in the humanities, social sciences, or natural sciences
Teaching or tutoring experience is a huge plus!
SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class.
Refund Coordinator
Job Details
Remote Type
Fully Remote
Salary Range
$22.00 – $25.00 Hourly
Description
Our Purpose:
At Lovesac, we are committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.
From Sactionals The World’s Most Adaptable Couch, to Sacs The World’s Most Comfortable Seat, Lovesac products provide peace of mind where others can’t. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfillwhich is good for families and our environment.
What We Believe:
Love. It is the name we live up to. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We purposefully and meaningfully weave DEI into every aspect of our business. We seek to promote love, inclusion, and happiness in all that we do. #LoveMatters
We are committed to working and succeeding by incorporating our Guiding Principles into everything we do:
We can all win together
We do as we say
Do less and do best
We’re borrowing this earth from our children
Love matters
The Role:
Currently, we are seeking to hire a Refund Coordinator. As a Refund Coordinator, you are responsible for performing a variety of Accounting and Finance functions to support the People Department, Operations, Logistics, etc. You are responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals, assisting with month-end close and assigned projects as needed.
This position is considered remote and will report into Lovesac Corporate Headquarters based in Stamford, CT. It will offer a remote schedule with the exception of travel required by the Company for occasional meetings and conferences.
Summary of Key Job Responsibilities:
Responsible for the areas of bank & credit card reconciliations, prepaid assets and monthly accruals.
Process credit memos.
Reconcile web and localized sales accounts.
Assist in month-end closing activities and provide audit preparation work.
Assist the team and management with projects and tasks as needed.
Responsible to meet or exceed all goals and key performance indicators (KPIs).
Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Perform any other duties as requested by management.
Qualifications
Requirements & Qualifications:
Bachelor’s Degree preferred.
A minimum of 1-3 years’ experience in accounting with a combination of public and private experience preferred.
Must have knowledge of and experience with NetSuite.
Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
Must have proven time management skills and quickly adapts to a changing business environment.
Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
Must take accountability and responsibility for your actions.
Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
Demonstrates strong analytical, mathematical and problem-solving skills.
Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
Proficiency required in Microsoft Office: Word, Excel & PowerPoint.
Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.
Core Values: Top Ambition, Willing to sweep floors, Grit
Aspirational Values: Customer Centricity, Only A Players, Executional Excellence, Consciousness
Table-Stakes Values: Positive, Passionate, Collaborative, Flexible, Self-starting, Self-aware, Candid, Empathetic, Inclusive, Insatiable Learners
Licensing Specialist
Position: Licensing Specialist
Location: Remote OK. Must be able to come into the office 2 days a week if living within 30 miles of Tustin, CA or Austin, TX
Position Summary:
The Licensing Report Specialist supports the Licensing Department. Responsible for preparing and filing xml reports in NMLS (call reports) and with state regulators for monthly, quarterly, annual reporting and audits. Assists in insuring that compliance requirements are satisfied and the timely filing of all reports. Must have excellent Excel and XML spreadsheet experience and experience with NMLS Call Reports. May require a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Proficiency with Xml and Excel a must. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Reports to licensing department head.
Compensation- up to $30/hr Depending On Experience
Responsibilities
Responsibilities:
- Prepare reports with xml and excel spreadsheets from Encompass platform for NMLS and state regulatory reporting requirements.
- Insure reporting accuracy for loan level data and servicing compliance.
- Work with licensing department for branch and individual licensing requirements, filing and reporting.
- Complete a monthly audit of all Mortgage Loan Originators and Branch Offices.
- Licensing Compliance research.
- Other duties as assigned.
Qualifications
Qualifications:
- Demonstrate advanced product knowledge of FHA, VA, Conventional and other loan programs such as Home Equity Lines of Credit, 2nd Mortgages, Home Improvement, down payment assistance and bond programs.
- Demonstrate working knowledge of federal and state guidelines, rules and regulations such as RESPA, TILA, HMDA, etc.
- Advanced ability to analyze complex tax returns and accurately calculate income for all types of borrowers.
- Proficient with XML and Excel spreadsheets.
- Ability to maintain a high level of professionalism, customer service, and communication with all parties involved in the loan cycle.
- Proficient with Encompass, or other paperless mortgage loan origination systems.
- Understanding of all compliance regulations and investor guidelines.
Desired Education/Experience:
- 2-4 years’ mortgage experience preferred.
- Experience with NMLS call reports.
- Must be familiar with XML and Excel spreadsheets.
- Bachelor’s Degree preferred.
Curriculum Reviewer (Contract)
We’re looking for passionate, experienced educators who can help contribute to our growing library of engaging online courses by evaluating and revising course outlines. Our ideal curriculum reviewer will be able to:
- Ensure that course outlines align with curriculum standards and updated exam content guides.
- Review completed course outlines for coverage, clarity & quality.
- Make revisions, including suggesting new lessons and objectives where there are content gaps.
The ideal candidate would:
- Have hands-on experience developing, reviewing, and teaching post-secondary curriculum
- Have a bachelor’s degree or higher, and is a subject matter expert in their field. We are looking for experts in the fields of Humanities, Math, Science & Education
- Be detail-oriented, and a strong written communicator who believes in the importance of pertinent feedback
As a contract curriculum reviewer, you’ll receive the following:
- Payment: Timely, reliable payments twice a month
- Flexibility: The ability to work a flexible schedule, from home, in your PJs at 3 a.m. if you choose
- Support: Access to an incredibly supportive in-house team to answer your questions and lend a hand
About Study.com
At Study.com, our goal is to make education accessible by offering short, fun video lessons to our millions of users. Our first courses helped students earn college credit quickly and easily. After expanding to include content for K-12 students, we’re now developing courses for professionals seeking to advance in their careers.
Social Media Manager, Paid & Organic (Contract)
WaitWhat is creating the most valuable independent portfolio of premium content IP that elevates human potential.
Downloaded more than 130 million times, WaitWhat’s media properties have defined new genres in the areas of business (Masters of Scale with Reid Hoffman), wellness (Meditative Story) and creativity (Spark & Fire). In everything WaitWhat creates, it aims to share hard-won wisdom from the most iconic people of day, to newer voices, sparking curiosity and helping us live at the top of our potential.
WaitWhat’s approach to content is unique in the industry, with a passion for inventing new business models and building inventive partnerships.
The Role
WaitWhat is looking for a contract Social Media Manager. As part of our Alliances, Audience Development and Growth team, the Social Media Manager will help lead WaitWhat’s strategy and execution to create compelling, meaningful, and engaging content on social channels across WaitWhat’s properties. The ideal candidate is a natural storyteller who leverages data-driven insights to bring awareness and build audiences around new and existing initiatives. You stay abreast of budding trends and see opportunities to capitalize on them before anyone else, crafting innovative campaigns that feed into WaitWhat’s big growth goals across properties. Reporting to the Senior Manager, Audience Development and Product, you will also work toward optimizing organic and paid performance, tackling data from a variety of sources to help define and implement successful digital approaches and strategies.
Responsibilities
- Develop social media strategies and lead the content planning and calendar process for all WaitWhat properties, working closely with leadership and creative teams.
- Partner with Audience Development team to support development of social assets, including crafting briefs, conducting tests, and reporting on insights and analytics to continuously optimize our creative strategies across video, organic, and paid social.
- Partner with the Design team to concept and storyboard both still and video organic and paid assets, and then execute high-quality content delivery across all relevant social and digital channels.
- Demonstrate advanced editorial craftsmanship, storytelling, and copywriting skills.
- Work alongside the Alliances team to manage partner relationships around aligned digital media campaigns.
- Run the day-to-day management of a portfolio of paid campaigns including, but not limited to campaign, ad set, and ad creation process and optimization decisions.
- Set KPIs, track, report, and present data-driven campaign performance and channel insights to internal stakeholders.
- Make optimization recommendations based on data to advance company goals.
Requirements
- 4+ years of experience in growth and performance marketing, with 2-3 years dedicated to paid social and campaign management.
- Hands-on campaign management experience with key organic and paid social channels including but not limited to: TikTok, Instagram, Facebook, LinkedIn, & Twitter/X.
- Experience with analytics querying, dashboarding, and creating comprehensive data reports.
- Professional experience with social media monitoring and scheduling tools, such as Sprout Social and/or Hootsuite.
- Confidence in executing tasks independently, working with remote team members, and interacting with senior executives.
- Strong organizational skills and an ability to multitask on deadline.
- Love of the startup environment, energized by an all-hands-on-deck, solutions-oriented team culture.
Nice to haves:
- Experience working in an agency or start-up environment.
- Management of influencer and creator-driven social media campaigns.
- Built and maintained digital-first communities from the ground up.
- Proficient in basic design skills, using Photoshop and/or animation tools.
Benefits
We are headquartered and have an office in NYC but the team is distributed around the country so unless you need to be in an office with your colleagues, we are open to hiring anywhere in the US. This is a contract position (30-40 hours weekly) with the option to work remotely, and the potential to transition to full-time for the right candidate. We’re an anti-racist organization, committed to equity and diversity of all kinds — on our team, among our investors, and as represented on our media properties. Kindness and honesty are hallmarks of our culture and critical filters in our hiring process.
Program Coordinator, Academic Processes
Department: Counseling
Classification: Staff – Full Time, Non-Exempt
Reports to: Executive Administrative Director
Location: Remote, with the ability to travel to campuses and other locations
Compensation: $23/hour
Position Overview
The Program Coordinator administers all academic processes for the Counseling Department in the Counseling, Psychology, Therapy (CPT) School, and works with the administrative team, students, faculty, and other university offices as needed. Programs include, but are not limited to: CMHC MA Keene, CMHC MA Online/low residency, School Counseling, CMHC Art Therapy Concentration, CMHC Seattle, CES.
Essential Job Functions:
Student Support
- Organize program plans for each entering semester
- Track student conferral readiness and commencement attendance to ensure relevant students are included in communication
- Create and maintain new student and current student resources in Sakai, including but not limited to: registration instructions, curriculum and degree requirements, general helpful tools
- Maintain student program data and department spreadsheets
- Coordinate advisor assignments in Colleague and communicate advisor/advisee updates accordingly
- Update all course syllabi and make accessible to students
- Collaborate with Academic Advisors to ensure advising support and logistics are in place and process documentation
- Track degree audits with advisors and program directors
- Attend clinical intensive residencies to provide continual student and advising support
Course Offerings:
- Coordinate with faculty and administrative team on course offerings, sequencing and managing curriculum changes
- Coordinate with administrative team to track student enrollment for all programs
- Manage and coordinate data in Colleague
- Identify areas eligible for shared courses across programs
- Coordinate student registration each term
- Ensure consistent and accurate course syllabi across course sections, programs, and division
Program Support:
- Provide support to accreditation processes for all programs
- Provide administrative support to leadership team to include to support affiliations with Otterbein programs and collaborations within CPT
Performs other duties as assigned
Minimum requirements:
- 3 years of related experience or combination of education, experience, and training; bachelor’s degree preferred
- Proficient in google suite, Microsoft suite
- Experience with databases
- Strong written and verbal communication, and customer service skills
- Strong attention to detail, time management and organizational skills
Hours of Employment:
This is a full-time, 40-hour per week position serving a national university. A work schedule will be established in consultation with the supervisor.
Physical Requirements:
The essential functions represent the basic job duties that an employee must be able to perform, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Dissemination Coordinator
WHO WE ARE
ETR (Education, Training and Research) is a national non-profit passionate about our mission to improve health and increase opportunities for youth, families and communities. We seek to promote equity and justice through understanding and addressing the ways health and education outcomes are influenced by the complex interactions between people and their environment. As a learning organization with a focus on mission-driven impact, we value diversity and inclusion of different perspectives and ideas, collaboration and continuous learning, both within the organization and in our partnerships. We are looking for people who share our passion for health equity, social justice and learning.
THE IMPACT WE ARE LOOKING TO MAKE
We envision a world where all people have the information, skills and opportunities to lead healthy lives. With the purpose of reducing disparities and increasing equity in health and education, we uplift and support our partners to do work across the country and around the globe in advancing health equity for youth, families and communities.
We achieve our vision and mission by linking innovation and research to practice. We drive the science through program development, applied research and evaluation and scale innovation through capacity building and dissemination.
HOW YOU CAN CONTRIBUTE
Reporting to the Director of Special Projects, the Dissemination Coordinator coordinates project dissemination activities of the RYSE Innovation Hub including but not limited to coordinating, developing, writing, and/or editing manuscripts; coordinating, submitting, and/or developing conference or meeting presentations; coordinating, writing, and/or editing all grant reports; coordinating and tracking dissemination content from project staff and external partners; maintaining a dissemination activities schedule; working closely with project staff and Marketing and Communications and Design teams to develop dissemination goals and timelines; supporting literature reviews; and providing technical assistance, as needed, on dissemination or other topics. To support dissemination, the Dissemination Coordinator will maintain knowledge in sexual health programming and evaluation, youth engagement strategies, and innovation practices. This position can work remotely and can be located anywhere in the United States.
CULTURAL ATTRIBUTES
- You possess excellent communication and relationship-building skills with colleagues, partners and clients with utmost integrity, courtesy and diplomacy.
- You are capable of embracing the ideas of others and seek to understand others’ points of view to further our shared mission and vision.
- You enjoy working independently as well as collaboratively to meet goals and deadlines. You are capable of using technology to effectively and professionally communicate with co-located and remote colleagues.
- You are self-motivated and capable of strategically prioritizing multiple tasks in a fast-moving environment.
- You embrace a spirit of learning and curiosity in your work and proactively seek out answers and solutions to questions and challenges that arise.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- (Master’s degree or MPH) or equivalent in a related field.
- Minimum of five years’ experience within area of expertise.
- Minimum of three years’ experience as a Project Coordinator.
- Strong skills in group facilitation and presentation.
- Strong organizational, interpersonal, and leadership skills.
- Excellent verbal and written communication skills.
- Highly developed people skills; ability to work with diverse groups of people.
- Proficient with MS Office, Outlook, and supporting applications, including Internet, Word, Excel, and PowerPoint.
- Experience overseeing the work of consultants or subcontractors.
- Ability to work independently and as part of a team.
- Ability to develop and manage project budgets.
- Ability to provide initiative and independently manage a complex project with multiple tasks from conception to completion.
- Ability to balance the completion of designated project tasks, both short and long-term, with the performance of routine duties.
- Ability to meet short deadlines and willingness to work additional hours during deadline periods.
- Ability to travel as assigned.
- The use of a personal vehicle or rental car for ETR business will require a valid driver’s license and proof of insurance.
Preferred:
- Experience in preparing and revising peer-reviewed manuscripts.
- Experience developing content for multiple media platforms including but limited to social media, websites, blog posts, and conference or meeting presentations.
- Experience in sexual health promotion, youth engagement, and/or human-centered design.
Location: Remote – United States
Starting Pay Range: $76,200 to $93,100 annually. The typical hiring range for this position is $76,200 to $84,700 at 100% FTE. The starting salary is determined based on the candidate’s knowledge, skills, and experience.
WORKING AT ETR
ETR employees enjoy a competitive salary, amazing 401(K) and health benefits as well as generous PTO and holiday pay. You will contribute to making a difference in the world!
Credit Balance Specialist
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
Job Description
The Credit Balance Specialist performs review of all credit balances within Revenue Cycle. Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds. They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.
Essential Functions:
• Credit Balance Analyst will review accounts with a credit balance.
• Generate overpayment letters to insurance carriers
• Review overpayment requests from insurance carriers
• Prepare Medicare Quarterly Balance Report
• Performs other duties as assigned
Education Requirements & Certifications:
• High School Diploma, GED, or Equivalent Experience
• Ensemble Associate required to obtain CRCR certification within 9 months of hire.
Required Experience:
• Some Post High Education (Trade School, College, etc.) preferred
• Healthcare Cash Posting, Registration, Medical Office, Insurance, or billing back-ground preferred
• Must pass typing test of thirty-five (35) words per minute (Error Adjusted)
• Must pass 10-key test of 10,000 KPM and >95% Accuracy
• Must demonstrate basic computer knowledge and skills
• Revenue Cycle Proficiency test – pass rate of 50% or above
• Pass basic standard math test as provided by the Education department
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Grants Management Coordinator
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief’s Strategic Engagement Division (SED) is tasked with connecting the passions of individuals, churches, and organizations to the vision of World Relief – through mission-focused funding opportunities – so that the most vulnerable would be transformed socially, economically, and spiritually. In support of this goal, the SED team is looking for a talented, ambitious, detail-oriented, and collaborative person to join our growing Partnership Content team. This new position, the Grants Management Coordinator, joins the SED team during an exciting season as we build new ways of supporting and caring for our Instituional funding partners. The team and leadership are committed to sustaining a team culture that values members living out their faith, enjoying high performance, and loving their work.
The SED team is actively pursuing new partnerships, while seeking to care for existing partners well. This growth requires the team to work together to develop systems and processes to ensure grant deliverables are achieved and creatively serve our partners’ needs. As part of that plan, this team member will play a pivotal role in ensuring the successful execution of grant-funded programs both internationally and within the United States. This position requires thorough project management focused on understanding and fulfilling all requirements related to grants from corporations and foundations, and at times supporting church and major donor partners in service of World Relief’s mission.
This position requires someone who is systems-oriented, strategic, thorough, and a problem-solver. An understanding of fundraising, grants, or business development is preferred.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Collaborate closely with program teams to monitor the progress of grants, with an eye on programming activities, budgets, regular reporting schedules, and deliverables.
- Identify potential issues in grant project timelines, activities, or budgets and work collaboratively with program teams and frontline fundraisers to proatively develop solutions.
- Collaborate with frontline fundraising staff to recommend and draft correspondence to funders on changes or updates to approach or programming, when necessary.
- Manage all grant-related documentation, including agreements, contracts, financial records, and other relevant materials.
- Ensure compliance with grant checklist process, including legal approvals and maintaining a well-organized archive system.
- Draft thank you letters, videos, notes, emails, or coordinate calls to thank donors when grants are received.
- Coordinate with the World Relief finance team to facilitate check-ins and reporting on financials.
- Oversee internal paperwork processes, including the creation of fund IDs and the allocation of funds to the appropriate locations.
- Maintain effective communication with USP (US Programs) and IP (International Programs) staff and frontline teams regarding the allocation of funds, kick-off of projects, and status of project financials.
- Ensure implementing teams and support functions stay fully informed of changing or new relevant donor compliance requirements and World Relief procedures.
- Standardize systems, processes, tools, and communications for grants management to establish consistent and effective practices that reflect World Relief policies and donor requirements;
- Ensure adherence to requirements and support project management for reports and proposal development.
- Manage grant pipelines in collaboration with programs staff, and maintain accurate data entry in the USP and IP systems.
- Be the go-to for questions from programs staff on status of grants.
- Work with finance and SED Operations team to ensure accuracy of CFT grant opportunity data, in partnership with CFT Senior Director and frontline fundraising team. This will include data entry for specific types of multi-purpose grant opportunities.
- Support team leadership with donor management systems and related data support as needed.
- Maintain and, where necessary, establish systems that ensure key grant related documentation is archived, organized, and accessible by relevant World Relief staff.
- Maintain a repository of supplemental files and documents regularly needed for grant applications; manage processes and permissions for sharing with WR stakeholders in SED and beyond.
- Maintain and improve systems for grant management using Asana and other systems.
Knowledge, Skills, & Abilities
- Knowledge of project management methodologies and the ability to effectively plan, execute, and monitor grant-funded projects.
- Effective time management and exceptional organizational skills to meet deadlines and manage multiple tasks simultaneously.
- Proficiency in building and maintaining organized and accurate records of grant- and partnership-related materials.
- A strong understanding of grant management principles, including grant compliance, fund allocation, reporting, and budgeting.
- Strong written and verbal communication skills to effectively collaborate with program teams, SED team members and other internal stakeholders.
- The ability to identify issues or problems in grant progress and develop creative solutions to address them.
- The capacity to work collaboratively with diverse teams, including program staff, finance professionals, and frontline workers.
- Self-starter; the ability to work independently and take ownership of grant-related tasks.
- Flexibility to adapt to changing grant requirements, firm deadlines, priorities, and funding conditions.
- Strong analytical skills to assess grant progress, identify trends, and make data-driven recommendations.
- Proficiency in data entry and management using relevant software and systems.
- Understanding of community development and humanitarian response principles.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Bachelor’s degree preferred
- 3+ years in grant management, fundraising, business development, or project management with demonstrated increasing responsibility over time
- Excellent written and verbal communications skills; attention to detail and ability to execute well
- Proficient in data entry and donor management using Raiser’s Edge or equivalent
- Excellent analytical/problem-solving skills and detail orientation
- Ability to work effectively both as a team member and independently
- Ability to capture and organize complex information
- Flexibility and ability to prioritize and work on multiple projects
$55,000 – $65,000 a year
$55,000-65,000
World Relief offers a competitive benefits package (25 hours + per week):
– Medical, Dental, Vision
– Offer 16 company Paid Holidays + 4 additional Personal days per year!
– Paid Sick and Vacation Time
– Paid Parental Leave (12 weeks for qualified employees)
– FSAs: Medical & Dependent Care, & Commuter Funding
– Supplemental Life Insurance (employee, spouse, and children)
– Critical Illness, Hospital Indemnity, and Accident insurance policies
– Legal Shield Insurance
World Relief pays 100% for eligible employees:
– Group Term Life (employee, spouse, and children)
– Long Term & Short-term Disability
– Accidental Death and Dismemberment (AD&D)
– Long Distance Travel Insurance
– Employee Assistance Program (EAP)
World Relief – Retirement:
– 401K & Roth
– WR matches up to 4%, then an additional quarter percent up to 10%
– Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
– Verizon
– Pet Insurance through Nationwide
– Home and Auto insurance through Liberty Mutual
– Working Advantage Discount Program
– Active & Fit Gym Membership
Seasonal Warehouse Logistics Admin (NY, FL, TX)
Join Us as a Seasonal Warehouse Logistics Admin
Must reside in NY, FL, or TX. (Training will be remote for candidates outside of the NYC area)
Are you ready to ensure a seamless fulfillment process for our customers? We’re hiring Seasonal Warehouse Logistics Admins to work remotely through the end of December 2023. With a competitive hourly wage of $21/hour, you’ll receive training at our Brooklyn headquarters in Sunset Park before transitioning to remote work.
Role Responsibilities:
- Report quality issues, inventory discrepancies, and shipment inquiries to the right teams.
- Handle receipt files and 3PL receipts to maintain inventory accuracy.
- Investigate and resolve shipping exceptions and problematic orders.
- Support team members with 3PL inquiries.
- Prioritize and schedule freight requests with vendors and brokers.
- Generate and track shipment reports using Excel.
- Monitor freight carriers, brokers, and inbound teams.
- Keep an eye on delays that may affect customer orders and expedite shipments as needed.
Skills & Qualifications:
- Strong interpersonal skills for effective communication across departments.
- Problem-solving skills and adaptability.
- Ability to multitask and prioritize daily responsibilities.
- Attention to detail and organizational skills.
- Proficiency in Microsoft Excel, including VLOOKUP and Pivot Tables.
- Experience with Purchase Orders and freight arrangements is a plus.
- Familiarity with Zendesk Ticketing System preferred.
- Must reside in NY, FL, or TX. (Training will be remote for candidates outside of the NYC area)
Seasonal Perks:
- Competitive hourly wage at $21/hr.
- Casual work atmosphere.
- Enjoy a 40% discount on our products.
If you are interested in this opportunity, please apply with your resume.
ABOUT US
Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)! We are built on better business practices and committed to having a positive impact on people and the planet. The best part of Uncommon Goods is us—our team. We’ve been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.
Contract Specialist
Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace!
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work – it’s personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career!
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
Position Overview
Opportunity to join the Paylocity legal team as a Contract Specialist supporting the fast-paced and exciting commercial function. This position reports to Senior Managing Counsel and is responsible for contract administration and review of commercial agreements as well as related projects. The candidate will be responsible for commercial contract negotiations, drafting contracts, conducting legal research, managing the intake and prioritization of deal work, communication and collaboration with other stakeholders and assisting with the overall contracts process and related administration of legal documents. Candidates will also assist with other documents as necessary and general legal projects.
Responsibilities
The below represents the primary responsibilities of the position. Other duties may be assigned as needed.
- Prepare, redline, negotiate, and manage commercial contracts including service agreements, vendor agreements, statements of work, partnership agreements, amendments, NDAs, and related legal agreements.
- Responsible for contract negotiation of high volume of engagements in partnership with commercial counsel.
- Ensure efficiency and organization in intake process and deal pipeline to enable appropriate prioritization and timeliness of response to stakeholders across requests.
- Identify terms and conditions options, and/or carve-out strategies to resolve contract negotiation roadblocks while limiting risk as well as applying fallback positions established by the legal team.
- Successfully leverage and contribute to playbook and cheat sheets to be used as negotiation tools across the team.
- Independently review and redline agreements using internal resources with appropriate escalation on non-standard positions.
- Identify and help implement process improvements to contracting policies and procedures, including contract lifecycle management and related initiatives.
- Collaborate across stakeholders to coordinate advice internally and externally.
- Independently lead internal calls with clients on deal structure, open issues and related contract support.
- As appropriate, lead live negotiations leveraging playbook and cheat sheet positions for low complexity transactions.
- Proactively liaise with internal clients to understand deal cycle, pipeline and urgency on requests.
- Build relationships and maintain open communication with internal clients to establish strong partnership with legal.
Requirements
- 3+ years of experience reviewing, drafting, and negotiating contracts, preferably SAAS and technology agreements supporting vendor transactions/procurement.
- Bachelor’s degree
- JD preferred but not required
- Proficient in Word and Excel
- Strong organizational and time management skills
- Desire to collaborate in a fast-pace and evolving tech environment.
This role can be performed from any office in the US. The pay range for this position is $71,006- $94,016/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.
Merchant Support Specialist
Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service.
Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, a track record of internal promotions, and an impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Find A Way, Focus on What Matters, Say “Thanx” Genuinely, Welcome Diverse Perspectives, and Empathy Over Ego.
Who Are You?
We are in search of a customer support champion to join our team—a dedicated individual with a passion for delivering top-tier support to a diverse set of users. As a vital member of our Customer Support team, you will be at the forefront of ensuring our users, both consumers and merchants, receive timely and effective resolutions.
The ideal candidate thrives in a dynamic support environment and possesses a knack for troubleshooting issues related to online ordering, backend configurations, and marketing campaigns for our merchants. You are comfortable providing support via email and real-time chat.
We’re looking for someone with strong technical experience as you will play a key role in creating custom segments for merchants and collaborating with them to enable integrations that improve their tech stack. Your commitment to efficiency extends to contributing to team documentation, ensuring that customer-facing teams have the resources they need to excel, and helping us scale the function.
Position Overview
This is a remote contract position with the potential to turn into a full-time opportunity. It will be your responsibility to answer B2C and B2B customer support tickets and chats that come through our support tool, Zendesk. You will be on the front lines with our merchant and consumer users and are expected to be a positive and helpful resource. You will tag tickets for tracking, research customer issues, and report bugs or issues you uncover.
You will:
- Provide timely resolution of Tier II (Consumer Support) tickets and Tier III (Merchant Support) tickets via email and real-time chat
- Troubleshoot ordering, dashboard, or campaign issues for Merchants
- Create custom segments for merchants
- Maintain and contribute to team documentation for both US Support team and Offshore team
- Handle escalated Tier II tickets & receipts
- Meet with onboarding merchants to develop a mutual Support plan and lead the merchant launch from the support team’s end
- Work with merchants to enable integrations
- Work 40 hours per week
You have:
- 1-3 years of software support experience
- Strong written and verbal communication skills
- Strong interpersonal skills, including the ability to manage upset customers
- Strong problem-solving and computer skills
Perks — we care about our people
- 401k Plan
- Excellent Healthcare benefits including Telemedicine Services
- Home Internet Reimbursement
- Home Office Stipend
- “Thanx for Lunch” monthly meal stipend
- Take what you need PTO
- Learning and Development
- Mac OS Hardware
- Quarterly Employee Recognition Program
Strategic Account Development Executive, Bbot
About the Team
On the Outside Account Development team, we expand on existing DoorDash partnerships, while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about the merchant’s business and growth goals, to build a path to success and increased ROI, while accommodating the variable needs of our partners.
About the Role
We’re looking for outside sales executives to join us in a Strategic Account Development Executive role on the Bbot team. You will connect existing merchant partners with new powerful tools on the DoorDash delivery platform. You will ensure the partnership terms make sense for both DoorDash and the merchant. You will ensure sustained success and increased sales. You will report to the Senior Manager, Sales Product Specialists in our Outside Sales organization. We expect this role to be flexible with some time in the field (up to 40%), and some time working from home. Travel (up to 40%) is required.
You’re excited about this opportunity because you will…
Run your end-to-end sales process, with sales discovery and complex pipeline management skills
Actively contribute as we continue to build our internal playbook for positioning Bbot to existing DoorDash partners
Engage with strategic decision makers, including C-suite, VPs, and business owners, while using data to tell a compelling story
Close our partners on upgrades, upsells, and cross-sells of DoorDash platform products and marketing promotions
Collaborate with DoorDash Account Owners to close and re-negotiate sales terms
Become a product expert for Bbot, eventually helping to educate other internal stakeholders about the product
Travel across your region (up to 40%), with flexible hours and options to work from home
We’re excited about you because…
You have 6+ years of sales experience with at least 2+ years selling to existing client base (upsell, cross-sell, promotions, or expansions) or related experience
You have worked in an outside sales environment, leading an end-to-end sales cycle selling a SaaS product
You align company partners, while managing project timelines and expectations or related project management experience
You have knowledge of and proficiency with G Suite
You own client-facing conversations and complex negotiations
You have a baseline understanding of the landscape of the hospitality technology industry
You have experience working in and/or selling into restaurants
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants and sales commission.
California Pay Range:
$78,000—$124,200 USD
Colorado Pay Range:
$78,000—$111,900 USD
New Jersey Pay Range:
$78,000—$105,600 USD
New York Pay Range:
$78,000—$124,200 USD
Washington Pay Range:
$78,000—$117,900 USD
Quality Associate (Remote)
As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.
Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.
We have more than 11,000 employees around the world, and products available in over 140 countries.
This position is not eligible for Visa Sponsorship.
Under the direction of the Manager, the Quality Associate, is responsible for developing and managing the specifications process for new and revised raw materials, bulks (in-house and contract), turnkey finished products for all The Nature’s Bounty Company manufacturing sites and affiliates to meet applicable domestic and international regulations and compliance. The Associate, Specifications works independently to solve issues related to the QC Release Testing Specification.
Prepare, develop, execute, review, and generate specifications and documents to assure compliance to meet internal customer requirements (such as technical services, quality, procurement, regulatory teams, Product Development/R&D, and business teams), manufacturing capability, applicable compendial monographs or market regulations using The Nature’s Bounty Company’s Oracle/PLM system.
Works independently to solve issues related to the QC Release Testing Specification as they arise such as inquiries from the lab site or with new testing requirements/additions.
Provide technical assistance to internal departments and manufacturing sites on issues related to specifications.
Determines appropriate reviewers/approvers for change requests to ensure specification completeness and integrity.
Ensure generated specifications (manual and electronic) are maintained, controlled, updated and communicated to all appropriate levels within The Nature’s Bounty Co.
Analyze data using statistics as needed to determine specification tolerances while ensuring compliance to current SOPs and both domestic and international regulations.
Other duties may be assigned as required.
Requirements
Bachelors Degree: Food Science, Chemical Engineering, Chemistry or other Science related field
Skills:
Attention to detail
Knowledge of regulatory and GMP compliance requirements such as FDA and USP guidance
Organizational and analytical abilities
Strong communication skills, ability to read and understand written instructions, and strong interpersonal and collaboration skills
Exhibit positive attitude regarding work and responsibilities
The approximate pay range for this position is $55,000.00 to $65,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)
76801140
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
Social Media and Content Creation Specialist
This is a contract position providing services to Nestlé in the USA through a third-party staffing services organization. If you are selected for this role, you will be an employee of a third-party staffing partner and not Nestlé in the USA.
THIS IS A 12 MONTH CONTRACT ROLE. REMOTE CANDIDATES WILL BE CONSIDERED. Team is based in Arlington, VA.
Social Media and Content Creation Specialist
Requisition: 266829
You know us as the food and beverage company behind a lot of your favorites like Nestle Toll House, Stouffer’s, Coffee mate, Lean Cuisine and DiGiorno, as well as new discoveries like Sweet Earth and now Perrier and S.Pellegrino! Across our organization, we’re creating a workplace where collaboration is important, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day.
POSITION SUMMARY:
Do you see yourself as someone who thrives at creating engaging social content, and has a passion for baking, most specifically with the original chocolate chip cookie brand, Nestle Toll House? If so, this is the role for you! The Specialist, Social Media and Content Creation for Nestle Toll House is a new role on our Community Management team responsible for creating relevant content, communicating the brand’s voice, growing the brand’s TikTok audience and fan base, and engaging with fans across active social media platforms, including TikTok. The ability to drive ideation and creativity will be critical, while supporting in the development and execution of a unique social strategy. This includes developing breakthrough content, engaging with brand fans, communities, like-minded brands, creators, and more across the platform to drive growth and relevancy. This is an exciting opportunity to join an energetic and creative team, and play an important role in driving engagement with Nestle Toll House fans and beyond.
The approximate hourly pay for this position is $46-49/hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
PRIMARY RESPONSIBILITIES:
Execution and Engagement
Produce and edit compelling TikTok and Reels content that drives engagement and keeps Nestle Toll House top of mind across the ever-evolving social media landscape
Participate, and at times, lead brainstorms to identify new opportunities for engagement and content creation
Plan and publish organic social content on TikTok as assigned, including the writing of organic copy
Monitor and moderate all social mentions of brands across TikTok to protect the brand, inform reporting, and identify engagement opportunities
Identify opportunities to engage real-time with consumers on TikTok who interact with brand social channels in positive conversations
Identify influencers and creators who organically engage with the brand, within baking or other relevant categories that would be a good fit for brand programs and partnerships
Strategy
Execute the organic channel and content strategy for the Nestle Toll House brand on TikTok
Ongoingly bring the Nestle Toll House voice to life and build a robust community of brand fans on TikTok
Bring a spirit of constant ideation, identifying ways to drive engagement through owned content, and participation in relevant trends and cultural conversations
Trend and Surprise & Delight Identification
Social listening across TikTok to identify opportunities for engagement
Identify relevant trends in the space to develop and execute content that allows the brand to be top of mind for our community
Identify key consumers to strategically execute surprise and delight opportunities to build relationships on social media
Integrated Marketing and Cross Functional Collaboration
Continuously collaborate closely with Community Manager and brand team to execute strategy, ideate, and more
Bring forward social-led activation ideas, and collaborate with Community Manager to develop and execute
Amplify engagement opportunities that come from experiential or PR activations.
Collaborate with Community Manager to deliver quarterly reports on performance and present to key stakeholders
Collaborate with stakeholders on legal process for social sweepstakes/contests in collaboration with the brand team
REQUIRED EDUCATION AND EXPERIENCE:
Bachelors Degree preferred, not required
Minimum of 1-3 years experience in social media management representing a brand or organization
Strong content creation skills that are distinctive and reflect the brand’s voice
Demonstrated ability to think creatively and have a strong understanding of culture
Proficient with content creation tools and technologies , including but not limited to iPhone, Canva Pro design, TikTok/Reels video editing, CapCut, Photoshop, etc.
Platform expertise in TikTok, Instagram, and more
Exceptional understanding of the social media landscape, social analytics tools and metrics
Exceptional communication (written and oral) skills
Experience successfully managing multiple projects simultaneously, collaborating and working successfully with multiple stakeholders and teams
Occasional travel to the Arlington, VA area is expected: 10-15% of the time
Personal interest in baking
PREFERRED EXPERIENCE:
Experience using Sprinklr social listening and publishing
Previous experience working with large brands and partner agencies
Exception Specialist
Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an Exceptions Specialist who will receive, research, and process transportation service requests for a reservation that requires approval procedures to be performed before or after transportation has taken place. You will monitor use and billing trends that may signal abusive practices. You will use our resources and outreach to members, facilities, clients and other parties to fulfill reservations. You will report to the Exceptions Manager.
You will…
· Ensure accurate trip data input and resolution as it relates to the service guidelines
· Observe and advise management team on issues relating to customer service and the exceptions process
· Manage the denial and appeal process
· Process faxes, mail, email and web requests (inbound and outbound)
· Oversee the department’s phone activity (inbound and outbound) for quality and efficiency
· Investigate all issues to confirm the actual use
· Report to management the need to address abusive or fraudulent situations
· Report Member Experience dissatisfaction to management.
· Provide outreach regarding members, transportation, education and other subjects to medical facilities
We are excited to speak to some with the following…
- High School Graduate or General Education Degree (GED)
- 0-2 years previous contact center customer service experience
Pay starting at $14.33 an hour.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post –Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Associate Director of Product Design, Supplier Advertising, Pricing & Merchandising (Remote)
Job Description
Please note that the following job posting is for a fully remote position, allowing employees to work from their preferred location.
We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.
We are currently seeking a design leader to lead our amazing team of UX designers who are building supplier facing tools & experiences, so that Wayfair suppliers can effectively onboard Wayfair and grow their business through properly managed product catalog and pricing, promotion, advertising, reviews.
What You’ll Do
A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant impact. You are an empathetic people manager, a thought leader, skilled in design operations management. You are customer-centered and love turning quantitative and qualitative findings into insights and strategy to drive product priorities. As a key member of the digital product management team, you will collaborate closely with stakeholders from various departments to align UX efforts with business goals and customer needs.
Your Responsibilities
Experience Vision and Strategy:
Develop and implement clear strategy for the user experience, balancing innovation and design efforts with feasibility, scalability and business impact.
Collaborate closely with Product Management, Engineering, and Data Analytics partners to foster a user-centered approach throughout the product development lifecycle.
Drive a deep understanding of our users’ needs, behaviors, and pain points through robust user research initiatives. Translate user insights into actionable design principles and strategies that inform product development and continuous iterations and optimization.
Utilize data analytics and user behavior insights to make informed design decisions. Implement research results and user feedback analysis to validate design hypotheses and pivot the solutions.
Stay abreast of the latest UX trends, emerging technologies, and best practices in the e-commerce industry. Apply this knowledge to drive innovation and maintain a competitive edge.
Design Execution and Operation:
Utilize design thinking principles and oversee the creation of exceptional user experiences which solve goals with elegant simplicity
Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
Team Leadership and Management
Lead, inspire, and mentor a team of skilled UX designers & design managers. Foster a collaborative and inclusive team culture that encourages creativity, continuous learning, and growth.
Be a thought leader who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess.
Oversee project assignments, workload distribution, and ensure timely project delivery while maintaining a high level of quality.
What You’ll Need
Bachelor’s degree or equivalent in Human-Computer Interaction (HCI), Information Architecture, or related field
10+ years of professional UX experience with a minimum of 5+ years of people management experience with growing leadership responsibilities
Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment
Communication and interpersonal skills: Ability to present and articulate ideas, openness to evolve opinions that challenge beliefs
Strong skills in modern design tools like Figma, Sketch, Abstract, Invision, Framer, UXPin, and Creative Suite
Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, wireframes, annotations, and prototypes that represent interaction recommendations, etc.
An online portfolio of case studies demonstrating experience in shaping B2B, SAAS, or Enterprise platform experience and your unfailing advocacy for the user, analytical decision-making, and strategic thinking.
Working knowledge of HTML/CSS/JS. Hands-on skills are a plus.
Payroll Operations Specialist
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
The Payroll Operations Specialist is responsible for helping R365 customers with all R365 Payroll functions. They will collaborate closely with internal teams and third-party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.
How you’ll add value:
Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations.
Review, process and submit ACH files on a timely basis while meeting all strict deadlines.
Ensure all Tax functions are completely accurate.
Review and ensure due diligence tasks are followed, per established procedures.
Identify and resolve any payroll challenges that may appear in a quick and effective manner.
Diagnose and document software defects and escalate them to management as needed.
Identify gaps in company self-help documentation.
Train and mentor new team members at the request of management.
Other duties as assigned.
What you’ll need to be successful in this role:
3-5+ years of Payroll experience or equivalent education
Banking, Finance, Tax, and/or Accounting experience
Excellent critical thinking skills
Strong customer service skills
Solutions oriented mindset with ability to articulate under pressure
Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
Strong technical aptitude with experience communicating across multiple platforms
A passion for helping people get the most out of technology
PREFERRED QUALIFICATIONS
Payroll Operations Experience (ACH/Tax/Reconciliation)
General understanding of business accounting principles
R365 Team Member Benefits & Compensation
This position has a salary range of $30.00 – 42.31 per hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
BI-Remote
$30 – $42.31 an hour
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
Sr. Social Media Content Specialist
Overview
Otter Products is currently recruiting for a Sr. Social Media Content Specialist to join our Marketing team. This role can be based at our Fort Collins, CO headquarters with a hybrid schedule or work fully remote anywhere in the contiguous United States.
As the Sr. Social Media Content Specialist, you will play a critical role in driving key company objectives through curating and creating engaging social media content.
In this role you will report to the Sr. Manager, Social Media Marketing and will be responsible for content creation strategy and execution across social media platforms for OtterBox and other business units under the Otter Products umbrella. This role provides the opportunity for you to attend and capture engaging footage of internal and external events, while working with influencers, brand ambassadors, and in-house and external creative teams to produce social-first content aligned to brand image, strategy, objectives.
If you possess expert level knowledge across key social platforms, including but not limited to Meta, TikTok, LinkedIn, X, Sprout Social, etc., the ability to capture content optimized for social media marketing, and a passion for creating engaging brand content then the Sr. Social Media Content Specialist may be the perfect opportunity!
About Otter Products
At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.
Through our industry-leading brands – OtterBox, Liviri and OtterCares – we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give – together.
By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world.
And even as our global community of Otters continues to grow, our founder’s core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all.
For more information visit otterproducts.com
Responsibilities
Curate existing content to build social calendar in alignment with overall brand calendars and objectives.
Produce social content (including videos) for team to utilize on social platforms based on brand objectives and current social media trends.
Attend and capture internal and external events for social, this will include supporting in getting footage and creating content.
Proactively generate strategic plans for social content strategy to support brand objectives and campaigns.
Support social commerce initiatives with content strategy and needs.
Monitor recent social media topics and trends to evaluate, incorporate, and leverage as applicable to brand objectives.
Monitor KPIs such as engagement, VCR, and reach to evaluate success of social creative campaigns.
Maintain social digital content libraries and social media tools to stay current with evolving platforms.
Work closely with Sr. Manager, Social Media on management, briefing, and approval of influencer and brand ambassador content.
Build and nurture strong relationship with in-house and external Creative team to ensure cohesion in brand strategy while also creating social-first content.
Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
Other duties as assigned
Qualifications
Bachelor’s degree in marketing or equivalent is required. Experience in lieu of degree may be considered.
Minimum of four years of professional level social media marketing experience, with a focus on content creation for key social media platforms (Facebook, X, Instagram, TikTok, Sprout Social, etc.) is required.
Ability to travel up to 50% to shoots, events and HQ is required.
Experience with Commerce + DTC (Direct to consumer) brands across both B2C and B2B is ideal.
Online portfolio required with candidate submission.
EEO
Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.
For US Based Roles Only – Compensation Range Minimum
USD $74,000.00/Yr.
For US Based Roles Only – Compensation Range Maximum
USD $94,000.00/Yr.
Training Content Specialist
Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems – join Milestone, a global market leader!
Milestone Systems is a global leader in IP video surveillance software. We are a pioneer of true open platform IP video management software, independent of hardware manufacturers, and supporting the most comprehensive choice in software devices.
We are looking for a Training Content Specialist to join our global Learning & Performance team. This team provides a multiple award-winning channel partner learning program that empowers the people in the Milestone community to perform on the job by delivering effective learning experiences, certification assessments, and performance support solutions. As our Training Content Specialist, you will support the instructional design team to improve learning and performance support solutions using a variety of delivery methods.
At Milestone we value an entrepreneurial mindset and foster a culture of trust and autonomy. To thrive in this environment, especially as this is a remote position, you must be able to work successfully with minimal supervision. We appreciate and value the ability to develop creative solutions to business problems! As a Milestone employee, YOU are the key to our success. Join our dynamic international team and be a part of our rapidly growing, successful business!
Responsibilities
Support the Training Content team by ensuring classroom content, assessments, supporting documentation, and learning tools meet the learning strategy and team goals.
Update and test training content for accuracy, usability, and user experience. This includes online and face-to-face classroom materials as well as online software simulations, blended learning, performance support systems, and collaborative learning experiences.
Update team processes to improve information sharing as well as speed and accuracy of content delivery.
Update certification assessments that prove learner mastery of highly complex IT and video technology knowledge and skills required to successfully perform on the job.
Work with internal and external localization teams to release content globally.
Develop new training content and certification assessments as needed to meet business goals as needed.
Work with senior instructional designers to clearly identify business goals, target audiences, knowledge and performance gaps, and logistical delivery issues.
Acceptance of feedback and constructive evaluation of work.
Job Tasks
Edit instructional materials, including classroom documents, HTML code for online classes, certification tests, job aids, scripts, screen text, quizzes, and other documents.
Coordinate and support online portals, including Skillable and Adobe Connect.
Develop and maintain a new communication portal for the Training Content team.
Review the latest internal, technical documentation for updates to classroom and certification content.
Specify needed media assets (graphics, audio, and video) and interactions.
Test classroom labs with the latest Milestone software.
Maintain instructional design knowledge and monitor ongoing improvements in the use of technology to support learning.
Your Experience
Bachelor’s degree required.
Minimum 1 year of eLearning instructional design experience (a portfolio of work samples will be required).
Demonstration of a solid foundation in adult learning, performance support, and instructional design theory.
Possession and/or a willingness to develop complex IT networking skills.
Familiarity with HTML code, e-learning, their capabilities, and best instructional uses.
Essential instructional writing skills in multiple mediums.
Skill in developing eLearning using programs like Articulate Storyline.
Ability to uphold organizational values of reliability, openness, innovation, flexibility, and independence.
Excellent English verbal and written communication skills.
Ability to exercise independent judgment and discretion with important matters.
Ability to manage multiple tasks or projects at one time.
Ability to self-direct and manage time.
Ability to work as a team and with challenging deadlines.
Interest in continuous improvement and dedication to updating skills.
Strong interpersonal skills and the ability to work with international subject matter experts and target audiences.
If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway.
Why Milestone?
Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to effect change in our organization directly.
The annual salary for this position ranges from $51,808 to $85,939 with most candidates falling in the $72,526 to $77,995 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days’ vacation, 10 days paid sick time, and 10 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.
Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer.
Contact and application
Please apply at our website, www.milestonesys.com.
If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at [email protected]
We are looking forward to receiving your application.
AUDIT MANAGER – US
About Revolut
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 35+ million customers get more from their money. And we’re not done yet.
As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 6000+ people working around the world, from our great offices or remotely, on our mission. And we’re looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Audit is a key player in most areas of the business at Revolut. The team works closely with Risk and Compliance to create internal risk management and compliance processes, and ensure that they’re operating effectively 💪 This unstoppable trio is the front line of evaluating whether the business is on a safe footing, working across functions, products, and regions to build this seamless infrastructure.
We’re looking for a Audit Manager who’ll take our audit programs to the next level. A professional who’ll take care of the development and implementation of audit policies and procedures. Someone to mitigate business risk across various functional areas to help our customers improve their financial health, give them more control, and connect them seamlessly across the world.
Up for the challenge? Let’s get in touch 👇
What you’ll be doing
Developing the annual internal audit plan for Revolut’s legal entities in the US considering regulatory requirements and risks associated with the operations of the US entity
Developing and executing audit programs in accordance with internal audit policies, procedures, methodologies, regulatory requirements, and the Standards for the Professional Practice of Internal Auditing
Attending local committees to develop, update, and own the Internal Audit risk assessment process and related audit plans for the US businesses, working closely with the Global Head of Internal Audit
Interacting with senior management and staff to obtain an understanding of relevant risks, controls, and processes
Proactively seek ways to make the best use of data as part of our audit process, including to inform our understanding of risks, test controls, and provide relevant insights into the business
Delivering end-to-end Internal Audits assessing risks and controls of operational processes (payroll, HR, Legal, expansion, US-specific Financial Products, etc.), highlighting any gaps in the control framework or areas for improvement to ensure adherence to relevant regulatory requirements and industry best practices
Conducting follow-up reviews of deficiencies noted during audits as well as ongoing continuous monitoring
What you’ll need
6+ years of professional experience in an audit-related role within a regulated financial services environment or technology company
Experience across one or more of the following areas: Payment or Trading Processes, Lending, Technology, or Product management
To be proficient working with and interpreting data
A desire and drive to learn, grow, and have an impact quickly as part of an expanding team
Strong critical thinking and problem-solving skills
Strong interpersonal and communication skills
Experience working in a fast-paced environment with a focus on execution
Nice to have
Experience with one of the following: SQL, Python, or R
Compensation range
US: $120,800 – $138,000 gross annually*
Other locations: Compensation will be discussed during the interview process
*Final compensation will be determined based on the candidate’s qualifications, skills, and previous experience
Document Coordinator / Medical Writing Assistant
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the creativity and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find entrepreneurial solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
An efficient and organized Medical Affairs Document Coordinator and Medical Writer Assistant is necessary in order to ensure that the documents required to complete an initial Clinical Evaluation Report and then to maintain the necessary updated documentation an ongoing basis for updates as required for medical device registration and compliance purposes.
The Medical Affairs Document Coordinator is responsible for providing administrative support to the MDS Medical Affairs Team. This individual will be responsible for collecting, verifying and organizing the required documentation for Clinical Evaluation Reports from various functions. As a Medical Writer Assistant, this person will assist with the creation of tables to support the writing process and following up on information requests for the writers. The Document Coordinator and Medical Writer Assistant is efficient, organized, resourceful and functions well both individually and as part of a team. Assuring a steady completion of workload in a timely manner is key to success in this position.
ESSENTIAL DUTIES:
- Maintain electronic filing system.
- Manage requests for information and data.
- Manage document approvals.
- Provide support to the Medical Writers and Medical Affairs Managers.
- Provide periodic status reporting on projects.
- Participate in project readiness, Q&A, and status meetings.
- Proficiency in Microsoft Products including Word, Excel, SharePoint, Teams, and OneDrive.
- Proficiency in Document Management tools including DocuSign, Adobe Professional, SAP Document Management Module, MasterControl and EndNote.
REQUIREMENTS / EDUCATION:
- Minimum of High School Diploma.
- 3+ years of relevant administrative experience
- Strong communication skills – written and verbal
- Strong planning and organizational skills and dedication to completing projects in a timely manner.
- Excellent PC computer skills.
- Flexible and adaptable.
- Ability to collect and monitor information.
- Ability to prioritize and support multiple projects.
- Ability to effectively and collaborate across cross functional teams and with suppliers.
- Attention to detail and accuracy.
- Comfortable working in a fast-paced environment.
- Comfortable working independently, with minimal supervision.
- Ability to work efficiently in a virtual work environment.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
West Coast Customer Support Associate
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.
This remote role reports to a Customer Support Team Lead. You must be available to begin in November, and you must live in PST or CST timezone.
You’ll Get To…
- Respond to customer-submitted live chats and email in a timely manner
- Queue-based, typing work will account for approximately 90% of the role.
- Live Chat is our primary channel of support in this role.
- Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
- Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
- Stay up to date on new product features and improvements
- Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
- Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
- 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
- Currently live in Washington, Oregon, Colorado or Hawaii.
- Expertise with written communication and the ability to spot spelling and grammar errors.
- Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
- Capability of prioritizing competing requests.
- Familiarity with the Squarespace platform.
- Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Health Savings Account with Squarespace funding
- Fertility and adoption benefits
- Supplemental Insurance plans
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- $100 per month remote Stipend
- Access to supplemental insurance plans for additional coverage
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $35,800 – $43,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
CST Customer Support Associate
Currently live in: Illinois, Kansas, Michigan, Minnesota, Missouri, Tennessee, Texas, or Wisconsin.
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.
This remote role reports to a Customer Support Team Lead. You must be available to begin in November, and you must live in the CST timezone.
You’ll Get To…
- Respond to customer-submitted live chats and email in a timely manner
- Queue-based, typing work will account for approximately 90% of the role.
- Live Chat is our primary channel of support in this role.
- Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
- Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
- Stay up to date on new product features and improvements
- Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
- Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
- 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
- Expertise with written communication and the ability to spot spelling and grammar errors.
- Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
- Capability of prioritizing competing requests.
- Familiarity with the Squarespace platform.
- Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
- Currently live in: Illinois, Kansas, Michigan, Minnesota, Missouri, Tennessee, Texas, or Wisconsin.
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Health Savings Account with Squarespace funding
- Fertility and adoption benefits
- Supplemental Insurance plans
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- $100 per month remote Stipend
- Access to supplemental insurance plans for additional coverage
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $35,800 – $43,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
Proposal Content Manager
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
This role is a work from home opportunity, which can be based anywhere in the United States.
A successful candidate will play a critical role in the quality of our RFP responses and the efficiency of the whole team. The Content Manager continuously strives to increase their knowledge of products and the industry to produce meaningful, repeatable, high-value content.
The Content Manager partners with subject matter experts and key stakeholders to proactively maintain assigned content libraries within our Medicaid Content Library to further streamline the production of RFPs and increase accuracy of responses. Additionally, the Content Manager serves as a consultant for content in review to improve first draft development.
Individual Accountabilities
- Maintain expert understanding of areas of focus, competitive intelligence, and Aetna Medicaid products and services.
- Support the content management lifecycle by working with subject matter experts to plan, create, manage, deliver, socialize, audit, archive, and track content.
- Write, edit, and proofread new content in accordance with internal procedures, standards, and proposal guides.
- Support knowledge sharing and training efforts by engaging subject matter experts to provide demos and trainings to the proposal development team.
- Find opportunities to work with subject matter experts and proposal development team members to develop and incorporate new content into the Medicaid Content Library.
- Confirm content within the Medicaid Content Library is well-organized, current, searchable, and achieves end-user expectations.
- Collaborate with marketing and cross-functional teams to help identify areas to improve storytelling and Aetna’s value proposition.
- Continually measure, monitor, and improve content delivery strategies; employing industry best practices and identifying opportunities to increase effectiveness and efficiency.
- Act as a consultant to proposal writers by providing guidance, information, insights, and recommendations to leverage content and improve responses for active proposals.
- Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity.
- Support the ongoing development of internal process and procedures.
Job Requirements
- Two plus years of experience in content management or proposal writing
- Two plus year of experience with Medicaid proposals
- Excellent written and verbal communications skills
- Knowledge and understanding of Microsoft Office products including SharePoint, Word, Excel, Teams, and PowerPoint
- Superior organizational, project management, analytical, and innovative problem-solving skills
- Extensive experience crafting convincing proposal responses
- Strong relationship building skills
- Self-starter with the ability to work well independently and as part of a team
- Knowledge and understanding of APMP and Shipley best practices
- Previous background working with a content management platform (Qvidian, RFPIO, Loopio, etc.) is preferred
- Ability to travel – up to 15%
Competencies
- Superior writing skills and ability to create compelling communications that conform to the Aetna Medicaid Proposal Style Guide.
- Strong project management skills, with the ability to manage multiple deadlines simultaneously.
- Excellent oral and written communication skills and keen attention to detail.
- Curiosity and eagerness to inspire others, investigate, learn, collaborate, and innovate, while bringing a positive, flexible attitude.
- Demonstrated ability to work well across departments/levels — including health plan leaders, proposal development, and marketing.
Education
Bachelor’s degree or equivalent experience
Pay Range
The typical pay range for this role is:
$75,400.00 – $162,700.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
Deputy Editor
Are you a detail-oriented, skilled editor with a knack for improving personal finance content, a good sense of SEO strategy and the ability to help writers elevate their work? LendingTree is seeking a talented deputy editor to join our in-house SEO editorial team.
As a deputy editor, you will work with our in-house editorial team, as well as freelancers, to help create personal finance content for our personal loans and auto loans verticals. You will write and edit SEO articles, conduct keyword and competitor analysis, create outlines for freelancers and collaborate with our analysts to devise the best strategy to ensure our content ranks on the first page of Google search engine results and comprehensively answers readers’ most pressing personal finance questions.
You will work with both in-house and freelance writers to help improve their writing skills, elevate their SEO content and expand their personal finance knowledge. You’ll collaborate closely with other editors and SEO analysts to administer their assignments and projects. You will also work closely with our compliance department to ensure our content is 100% compliant. Other responsibilities may include special projects related to personal finance content and product reviews. The rest of your time may be spent assisting with writing, editing and outline creation on various personal finance verticals, as well as LendingTree’s studies and surveys.
REQUIREMENTS
The ideal candidate is someone who is extremely organized, has deep knowledge of personal finance content, possesses an understanding of and willingness to develop expertise in SEO best practices, and the ability to help coach writers and to work in a fast-paced, results-driven environment.
- At least 3-5 years experience as a personal finance journalist or content marketing writer or editor (editing experience is preferred)
- Experience with SEO best practices and strategies
- Outstanding writing, editing and grammar skills and a strong commitment to accuracy and comprehensiveness
- Ability to give constructive feedback and coaching that results in improved content and elicits writer growth
- Impeccable communication, time-management and organizational skills
- Ability to work independently, collaboratively and lead multiple projects/tasks in a cross-disciplinary team
- Goal-oriented, growth and metrics-driven mindset
- Flexibility to adjust to an evolving role and adaptable to steady change within our fast-growing company
- A great attitude and the desire to produce highest-quality personal finance SEO content
ADDITIONAL DETAILS
- Must be willing to complete a paid editing test
COMPANY
LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices.
Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.
What else you should know:
- We’re a publicly-traded company (TREE).
- We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
- We’ve built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.
The base pay range for this position in Colorado/New York/California is $85,000-$90,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience
Incentive Compensation: Eligible for annual performance bonus
Benefits: Medical, dental, vision insurance and 401(k) matching
CULTURE
We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).
Freelance Home Design and Lifestyle Feature Writer – HouseDigest.com
Steady freelance work that pays on time! Home design and lifestyle site House Digest is looking for enthusiastic, hard-working freelance writers to join our team. Ideal candidates have at least three years of experience writing content for print or the web with a focus on architecture, interior design, gardening, housekeeping, and HGTV and similar networks. We are looking for creative individuals who are self-sufficient and versatile. These positions are work-from-home with flexible, stable hours. Location does not matter; U.S. and international candidates are encouraged to apply.
About House Digest
At House Digest, we work hard to make sure you can live well. We cover home renovation trends, home design trends, and more. Our team of writers and editors have years of experience working in the home and garden media space. Do you need to know the best color to paint your walls, how to find the right plants for you, or need some serious celeb home inspo? House Digest gives you everything you need to make your house into a home.
Writer Responsibilities:
- Claim feature article topics from a large selection of assignments
- Research, pitch, and write 2600- to 3000-word articles in a custom CMS with a one-week to one-day turnaround, depending on the topic and timeliness of the article
- Contribute to and follow the guidelines of our style guide, editorial strategy and publishing standards to uphold quality of content
Compensation: 8 cents per word
Experience:
Minimum three years editorial experience writing and editing. Experience with building content in a CMS.
Requirements:
To apply for this job, please submit the following materials:
- Your resume
- A brief letter of intent
- Three professional writing samples relevant to the content shared on House Digest (attach these in a PDF or link to them in your cover letter)
Applications missing any of these elements will not be considered.
All content on Static Media’s sites is written entirely by humans. While we understand AI-written content is becoming prevalent, any articles submitted using AI during the hiring process will not be considered.
About Static Media
With up-to-the-minute news, original insights, exclusive interviews, and expert advice to make every day better, Static Media’s ever-growing family of websites gives readers the great content they crave. From original recipes to movie reviews to travel guides, Static Media has you covered.
Customer Support Engineer
We are looking for a support engineer who is excited to bring Pulumi’s cloud programming model to the world. You will be a part of realizing a vision where every developer can harness the power of the cloud.
We are seeking a technical and empathetic Support Engineer to join our growing customer operations team at Pulumi. As a founding member of our support team, you will play a crucial role in defining the function while providing technical assistance and support to our ever-growing customer base. You will ensure the smooth operation and optimal utilization of our infrastructure-as-code platform. This is an excellent opportunity to work with cutting-edge technologies and be part of a fast-growing company at the forefront of our industry.
At Pulumi you will be challenged, learn, teach, and collaborate with an elite team of great people.
While Pulumi is headquartered in Seattle, WA., we are dedicated to being a remote first company. This role will be located remotely in [insert geo, state, city, etc.)
In This Role You Will:
- Provide technical support and assistance to customers via various communication channels (e.g., email, chat, community) regarding IaC best practices and DevOps concepts.
- Troubleshoot and resolve customer issues related to infrastructure deployments, configuration management, automation, and other infrastructure-as-code topics.
- Collaborate with cross-functional teams, including engineering, product, and sales to identify and resolve complex technical and business issues.
- Actively contribute to the creation and maintenance of technical documentation, including FAQs, knowledge base articles, and troubleshooting guides.
- Stay updated with the latest trends and best practices in IaC, DevOps, cloud services (AWS, Azure, GCP, K8s) and related technologies.
- Participate in on-call rotations to provide after-hours support when necessary.
- PLUS: Certification(s) in relevant technologies, such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or Certified Kubernetes Administrator (CKA).
We’re Looking For Someone With:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in a related field, with a strong focus on infrastructure as code and DevOps.
- Proficiency in infrastructure-as-code concepts and tools, such as Pulumi (experience with Pulumi is a plus).
- In-depth knowledge of cloud service providers, including AWS, Azure, GCP, and Kubernetes.
- Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues.
- Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
- Self-motivated and able to work independently as well as collaboratively in a team environment.
- Strong attention to detail and a commitment to delivering high-quality customer support.
Compensation:
- Base Salary Hiring Range: $97,750 – 140,250
- All full-time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below).
- [Sales Account Executive roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.]
Pulumi Benefits:
- Health – We offer competitive medical, dental, vision, and supplemental insurance. It is free for our direct employees to be on our insurance.
- Time Off – Unlimited personal time off (PTO) we ask that employees take at least 3 weeks off during the year in addition to the two annual company-wide wellness weeks and 13 US holidays.
- 401K with employer match
- Parental Leave – 20 weeks paid parental leave for the birthing parent or primary caregiver, and 16 for non-birthing parent or secondary caregiver.
- Remote-First – We are a 100% remote-first company with employees in nearly 20 states, and growing internationally; we encourage asynchronous communication and autonomy. We also provide an annual work from anywhere fund to help cover the employee costs of working remotely.
- Professional Development & Growth – We encourage a lifelong learning mindset and every employee is given an annual professional development budget.
- Equity – As a small but growing startup, we all act like owners and you will earn equity in the company.
- Additional Funds – We offer employees a monthly wellness fund to be spent on anything physical and/or mental wellbeing related. We also provide a quarterly happiness fund to be used toward anything that makes our employees happy!
About Pulumi:
Pulumi is reimagining how developers and DevOps teams create and manage cloud software, through a unique combination of developer tools and system innovation. The company leads with an open source platform that embraces real programming languages, tools, and techniques, and offers an innovative SaaS product that helps teams collaborate.
Pulumi was founded in 2017 by developer and cloud experts from many corners of our industry to deliver innovative approaches to cloud software development. Since emerging from stealth in mid-2018, we are accelerating our platform momentum and product adoption. The team is built on a culture of openness, diversity, respect, and thinking big.
Support Escalations Specialist (USA & Canada)
Outschool’s mission is to inspire kids to love learning. We achieve this by linking learning to kids’ interests, connecting them with other classmates who share their passions, and giving them the autonomy to pick their own paths. Our small group classes meet over live video chat with teachers who celebrate their unique strengths and empower all learners to develop confidence and a strong sense of self.
We’re also focused on removing barriers for historically underserved learners who face systemic challenges to their success. Outschool.org is a nonprofit that partners with homeschooling co-ops, community-based organizations, and schools across the U.S. to provide marginalized communities with access to virtual and hybrid learning experiences.
We believe that diversity drives learning. To meet our mission, we encourage, support, and celebrate different ideas, perspectives, and backgrounds. As a fully distributed (remote) team, we challenge one another to find the most effective way to empower learners, teachers, and parents. Your name, race, religion, gender, nationality, sexual orientation, and age are not barriers; they are why we want to work with you. We invite talented and creative candidates who value the importance of nurturing a child’s boundless curiosity to join us on this journey.
The pandemic has been challenging for families all over the globe. We acted quickly and worked together to provide quality resources to learners, parents, and teachers in the past year. As communities worldwide rethink their approach to education, Outschool will continue to innovate and provide kids with unique opportunities to explore their passions.
Outschool has been named Fast Company’s most innovative EdTech company in the world, and one of the top ten best startups for women from Elpha. Outschool has also been one of BuiltIn’s Best Remote Places to Work for the last two years and has appeared on Y Combinator’s Top Companies list for the last three years.
The Role
As part of the Support Escalations team, you will play a central role in enhancing the Outschool customer experience. Your primary focus will be to minimize ticket escalations and identify opportunities to increase efficiencies in our support workflows. By collaborating with our outsourced team of agents and harnessing the power of AI, you’ll aim to reduce the percentage of escalated tickets. Your critical thinking skills will be crucial in pinpointing opportunities for the Support team to become more efficient, ultimately providing top-tier service. Your contributions will be instrumental in shaping a seamless educational experience for our community while optimizing support operations.
CORE RESPONSIBILITIES:
- Provide email support to parents and educators with complex and escalated product issues
- Reduce the percentage of escalated tickets by developing strategies to tackle recurring challenging issues at their root, ensuring that similar cases can be efficiently handled by our outsourced team or AI in the future
- Play an active role in training our outsourced agents handling escalated cases
- Apply critical thinking to identify opportunities for enhancing the efficiency of workflows and processes for escalated tickets
- Advocate for reducing friction in the customer experience by proactively identifying and surfacing pain points
DESIRED EXPERIENCE & SKILLS:
- Demonstrated experience as a top performer in customer support, specializing in reducing ticket escalations and driving operational efficiencies
- Proven ability to handle complex and escalated customer issues with a track record of finding solutions that minimize escalations
- Ability to quickly learn and demonstrate a passion for Outschool
- Excellent verbal and written communication skills
- Thriving in a rapidly shifting dynamic environment, track record of keeping up with product changes and evolving support processes
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA the salary range for this role would be $75,000-$90,000 USD.
For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role would be $67,500-$81,000 USD.
OUTSCHOOL CARES:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
•Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier.
•Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions through our partner, ModernHealth.
•PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends.
•Fully Distributed: With a team distributed across the US and Canada, we create a remote culture through expensable weekly meals, virtual events, expensable home office setup, and internet allowance.
•Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool!
•Community Impact: Outschool matches employee donations to established charities and has committed to support Outschool.org’s non-profit programs.
Benefits packages are included for full-time employees only.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada.
Stage and Screen – After Hours Travel Manager – Remote
More of a problem solver than a salesperson?
Struggling to find the time to work and study?
Needing to find a better balance between your career and family?
If you are an experienced travel consultant and are finding yourself in one of the above positions…then our After Hours team is for you!
About Stage and Screen
Stage and Screen are Australia’s most reputable and largest sports and entertainment travel company. Their client base consists of the best locally grown and international starts from sports, music, touring & performing arts, TV & productions, and film.
About the Opportunity
The Stage and Screen After Hours Consultant is the virtual face of Stage and Screen outside of normal business hours to a mix of customers including VIP’s. They have the ultimate customer centric mindset and always demonstrate solution-based thinking.
They are an expert in self-ticketing with the booking and management of highly individualised travel requirements for senior executives, high touch group travel, high profile talent and frequent travellers.
This role is either full time or part time –working nights, weekends and public holidays.
About You
- Retail and/or corporate travel agency experience – only experienced travel consultants who are well practised in self-ticketing will be considered
- Sabre and self ticketing experience is a MUST, please note candidates without this experience will not be considered
- High degree of attention to detail and accuracy
- Maintains operational standards & an exceptional customer experience by driving operational excellence
- Strong communication and relationship building skills
What’s In It For You?
- Award winning Flight Centre employee benefits: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
- Free health and wellness consultations
- Free financial consultations and access to our employee only share plan
- Opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
- Global career advancement/travel opportunities
- Leadership Programs & further education, training and development
- Giving Bank & Volunteer Leave
- Employee share scheme
- Travel discounts on flights, hotels and insurance for you, your family and friend
*** Extra Benefits Exclusive to the After Hours Team ***
- Financial stability with a set salary of $82,000pa + super (FTE)
- Enjoy an extra week of annual leave each year, with 5 weeks annual allowance
- Work from the comforts of home in your home office in this fully remote role, we will set you up with your laptop & internet
- Celebrate you, with your birthday day off work each year
Business Opening Hours: 1800-0830 Mon-Fri & 24hrs Sat/Sun
Examples of Potential Shift Times:
Monday to Friday
1800-2400, 1830-2330, 1800-0830, 2400-0830
Saturday & Sunday (rotating shifts, depending on annual leave and weekend needs)
0830-1730, 0900-1800, 0930-1830, 1000-1900, 1030-1930, 1130-2030, 1200-2400, 1500-0830, 1800-0830
Professional Billing Specialist
JOB SUMMARY
The Professional Billing Specialist performs all back end processes of the professional billing revenue cycle including charge capture, ICD, CPT & HCPCS coding, claims follow up and appeals, and customer service.
Additional responsibilities Include, but not limited to:
- Routine billing, payment posting and problem solving for various payers.
- Maintain relationship with insurance companies so as to be aware of or to anticipate trends.
- Must possess outstanding attention to detail, excellent time management skills, strong organizational and excellent customer service skills
- Possess ability to work independently in a fast paced environment and meet deadlines.
- Working knowledge of full range of physician practice financial and clinical operations as relates to professional billing revenue cycle.
- Knowledge of medical terminology and medical coding functions.
- Strong knowledge of billing and coding requirements for Medicare, Medicaid, Rural Health, Behavioral Health, Physical Therapy, Primary Care, Hospital Outpatient and other specialty.
JOB DETAILS AND REQUIREMENTS
Type: Full Time (80 hours per 2 week pay period, with benefits)
Typical hours for this position: Monday-Friday, days, may work an occasional weekend
Remote work
Will ONLY consider candidates from the following states: MO, IL, TN, AR, GA
Education:
High school graduate or equivalent required
Certification & Licensures:
-1 year experience in the healthcare or accounting setting, or
- Applicant has successfully completed medical coding and/or billing course(s)
Experience:
- 3-5 year related experience (healthcare or accounting) preferred
- 1-3 years direct experience involving claims, insurance, or patient accounting preferred
ADDITIONAL INFORMATION
Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [email protected].
Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.
Patch Management Analyst (3rd shift)
Description
As a Patch Management Analyst, you will develop maintenance schedules, deploy software updates, monitor deployments, and remediate patching activity for our internal and external enterprise clients. You will also assist in maintaining update collections by completing moves, adds, and changes per client request. Attention to detail, the ability to comprehend technical release notes, and creating patching activity reports is required.
Responsibilities
Strategy & Planning
· Develop patch maintenance schedules to meet internal and client requirements to maintain compliance for software updates.
· Review software patch release notes for compatibility and installation processes.
· Schedule maintenance windows for internal and client deployments, following all change management processes.
· Create pre- and post-patch reports and present results to internal and client stakeholders.
Acquisition & Deployment
· Assist in testing and pilot software deployments to include post deployment issue resolution.
· Complete patch management agent installs and resolve issue with non-functioning agents.
· Assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations.
Operational Management
· Create knowledge articles to document software patch deployment and remediation tasks.
· Work with software patch distribution vendors to resolve complex technical issues.
· Complete emergency (zero day) patch deployments.
· Complete moves, adds, and changes for maintenance collections and deployments.
· Monitor and remediate patching activity across a range of maintenance schedules.
· Manage and ensure effectiveness of security solutions, including firmware upgrades, anti-virus solutions, and software patches.
· Establish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activities.
· Perform routine audits of patching activity to confirm all updates are being applied and reported correctly.
· Participate in routine audits to record patch levels and create reports to meet compliance.
Position Requirements
Formal Education & Certification
· College diploma or university degree in the field of computer science and/or 3+ years equivalent work experience.
· The following certifications are highly desired:
o ITIL
o MCSA
o CCNA
Knowledge & Experience
· 2+ years, experience with software distribution programs (Manage Engine Desktop Central, Configuration Manager, InTune)
· 2+ years, experience with server/desktop operating systems and applications (Windows Server 2012-2019, Windows 10, Active Directory, SQL, Microsoft Office, Linux)
· 2+ years, experience troubleshooting server and network configuration issues.
· 2+ years’ experience with infrastructure monitoring and alerting tools.
· Knowledge of current protocols and standards, including TCP/IP.
· Understanding of orchestration and automation methodologies pertaining to the specific needs of a managed services provider.
· Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
· Experience in a Managed Services environment is a plus.
· Experience in Public Cloud architectures (Azure/AWS) are a plus.
Personal Attributes
· Good understanding of the organization’s goals and objectives.
· Strong interpersonal, written, and oral communication skills.
· Able to conduct research into Patch Management issues and products as required.
· Ability to prioritize and execute tasks in a high-pressure environment.
· Ability to present ideas in a user-friendly language.
· Keen attention to detail.
· Proven analytical and problem-solving abilities.
· Experience working in a team-oriented, collaborative environment.
· Proficient documentation & technical writing skills.
· Passionate about providing a high quality of service and believes in relentless customer satisfaction.
· Promote a strong work ethic with the ability to meet commitments & deadlines.
· Ability to maintain ownership & independence in a fast-paced high-volume environment.
· Ability to maintain a sense of professionalism & urgency in all customer communications.
Work Conditions
· Shifts to include evenings, nights and weekends
· Sitting for extended periods of time.
· Dexterity of hands and fingers to operate a computer keyboard and mouse
Retool Work From Home Support Engineer – Night Shift
BOUT RETOOL:
Nearly every company in the world runs on custom business software: Gartner estimates that up to 50% of all code is written for internal usage. This is the operational software for refunding orders, underwriting loans, moderating content, managing marketplaces, rolling out new features, onboarding employees, analyzing transactions, providing customer support…the list is nearly endless. For most companies, building and maintaining all of these tools demands a lot of engineering time—scarce, expensive resources better put to use on customer-facing products.
At Retool, we’re designing a new type of development environment that makes it dramatically faster and easier to build all of this software. Retool unifies the ease of visual programming with the power of code, while abstracting away the tedious and repetitive tasks of development. We believe that the future of software development lies in being a force multiplier for developers and technical builders, helping them move considerably faster and build a lot more software. It’s akin to a new version of Visual Basic, HyperCard, or Flash—with a bit of Figma and some future-of-programming vibes thrown on top. Today, our customers span from small startups building their first operational tools, to Fortune 500 companies building mission-critical apps for thousands of users across their business.
WHY WE’RE LOOKING FOR YOU:
In the last year, we’ve grown our customer base over 5x and continued to enhance our product. As a result, we have more questions, feedback, and tickets coming in than ever before from developers using Retool across the globe. As we continue to grow, we’re adding customer-centric support engineers to help our APAC customers build the systems and tools they need to run their businesses. Although this is a fully remote position, we are looking for someone in the San Francisco Bay Area.
WHAT YOU’LL DO:
Working as a Support Engineer at Retool you’ll communicate with developers of all sizes to help unblock technical issues. You’ll help answer their more difficult Retool development questions, troubleshoot connecting to many kinds of databases or APIs, and brainstorm app structure and best practices. Often this will mean researching new topics and reporting back to the customer on the best approach to achieve their goals.
Retool is a broad technical product, so ideally you are a generalist engineer and enjoy learning new technologies. Our platform supports over 30 integrations officially, so you’ll constantly be encountering novel situations. On a typical day, you might help someone debug a database connection, write examples of Javascript code for specific customer use cases, troubleshoot data structures, SQL queries, and API authentication—often live or on an impromptu screen-share.
WHO YOU’LL WORK WITH:
You’ll work with other support and software engineers to diagnose, troubleshoot, and solve customer problems. You’ll also help train new coworkers on supporting our users. Support is a small team today, but rapidly expanding to match our customer growth.
You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional-but-well-intentioned sarcasm. If this sounds like you, we’d love to hear from you!
IN THIS ROLE, YOU’LL:
Work with our Enterprise users daily via email, Slack, chat, and Zoom during APAC hours.
5pm – 1am PT Sunday through Thursday
$100 weekly meal stipend
Teach Retool users best practices around performance and development workflows
Explore our codebase, logs, and test instances to debug difficult problems
Troubleshoot new bugs and formalize bug reports
Flag incidents and outages to our on-call engineers
Represent customers internally and advocate for key issues
Contribute to our documentation
Help users debug issues with many different database types, APIs, and hosting platforms
Analyze and improve our support operations–there are always new Retool apps to build!
Help us track support metrics and share findings you identify
THE SKILLSET YOU’LL BRING:
2-4 years of experience working in technical and customer-facing roles
A broad technical background and enjoy learning new technologies
Intermediate understanding of JavaScript and web development
Intermediate understanding of platform technologies such as AWS, Docker, Kubernetes, and Azure
Experience supporting a SQL or NoSQL database management system
Ability to communicate effectively through writing and virtually
Ability to think on your feet and come up with creative solutions to non-obvious problems
Ability to empathize with customer challenges and enjoy problem-solving
Bonus points if you know React and can fix minor bugs in our codebase
Retool offers generous benefits to all employees. For more information, please visit the benefits and perks section of our careers page!
At this time, Retool is only set up to employ in the US and UK.
Associate Overnight Editor
OVERVIEW OF THE COMPANY
Fox News Media
FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.
JOB DESCRIPTION
Fox News Digital is looking for an Associate Overnight Editor to join our team leading news coverage for FoxNews.com & FoxBusiness.com. As the Associate Overnight Editor, you will be responsible for directing editorial coverage by assigning stories, editing, and approving pitches from reporters and editors across all verticals. Your team is responsible for covering a full range of breaking news from US/Crime, political, and business coverage. The Associate Overnight Editor is fluent in AP style, has the ability to bring copy to life, and understands our dynamic audience. You will be expected to turn sharp, fast stories, headlines, and captions in high-pressure, breaking news situations. You thrive in a fast-paced environment and have previous experience in news & political journalism.
You will be offered the following shift: Sunday – Thursday from 10pm – 6am ET or Tuesday – Saturday from 10pm – 6am ET
A SNAPSHOT OF YOUR RESPONSIBILITIES
Work directly with Managing Editors & Deputy Managing Editors on newsgathering for your team of editors and reporters
Assign stories for day to day news coverage, as well as long term planning when necessary
Approve and reject pitches from reporters and editors that touch all content verticals on the news desk
Work quickly in breaking news situations to help our news team be fast and precise
Write & report when necessary
WHAT YOU WILL NEED
At least 2 years of experience in news: digital or TV
Prior management experience preferred: overseeing a team of reporters & editors
Prior experience with digital analytics (Chartbeat, Adobe Analytics etc.) to monitor, build traffic is required
Experience using content management systems
Knowledge of AP style, exceptional knowledge of current events & politics
Proven organizational ability to ensure editorial standards are upheld, demands from across company platforms are addressed and smooth handover is made to next shift
Strong SEO and social media skills
Strong communication skills
Ability to pivot between breaking news stories and in-depth projects with longer deadlines
Ability/flexibility to work mornings, evenings, or weekends as required; possess “on-call” mentality and be prepared to work under emergency or breaking news conditions
A self-starter with excellent news judgment for a digital audience
Bachelor’s degree in journalism or related field of study is preferred, or equivalent experience
LI-DNI
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company. We live in a diverse world, with different ideas and different perspectives that come together to spark new ideas and make great things happen. That means reflecting the diversity of the world around us is critical to our company’s success. We ensure that our viewers, communities and employees feel heard, represented, and celebrated both on screen and off.
Click here to learn more about the diverse communities of people behind our brands.
Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $59,500.00-75,000.00 annually for California, Washington, New York City and Westchester County, NY. $49,500.00-62,500.00 annually for Colorado. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
HOBBY JAM
EARN $5-$15/MONTH DOING SIMPLE TASKS ON YOUR PHONE OR DESKTOPMAY 26,2018
Hi, my name is Mike and we pay you to do simple internet search tasks on your home computer or mobile device.
Tasks pay $0.25 each.
We’ve been in business since 2018 and have paid thousands of people during that time. We make payment every Friday via PayPal.
You’re not going to get rich, but if you do every task we send you, you will earn $5-$15 per month. You usually get 1-2 tasks per day, sent directly to your phone.
Here’s a sample of the type of task we’ll send to your phone.
Where To Sign Up
Sign up at 25Clicks.com and get your first task right away. See our FAQ at 25clicks.com/help.
This is for people living in the United States only and you must have a valid US mobile phone.
Thanks and welcome to our team!
Mike
Virtual Medical Scribe – San Antonio, TX
Overview
Must live in AL, GA, IA, ID, IN, KY, LA, MS, NC, ND, NH, OK, PA, SC, TN, TX, UT, WI, WY
A Day in the Life of a Remote Medical Scribe
As a virtual medical scribe, you play a critical support role in assisting providers in delivering care to their patients and in the comfort of your own home! A remote medical scribe accompanies the provider in the exam room and records detailed information into the electronic medical record (EMR) via a laptop or computer. This role is the perfect opportunity for you to gain clinical experience while working safely from home.
Benefits, Perks, and Compensation
- $9-$12/hr*
- Paid training program
- Career Progression – Leadership opportunities after 3-6 months of experience as a virtual scribe, you are eligible to advance into a leadership role such as Virtual Trainer, Virtual Implementation Trainer, Virtual Site Coordinator $12-$15/hr*
- We love to promote from within and, on average, promote 10-15% of our scribes into leadership and corporate roles each year!
- $300 Referral bonus*
- Full-time employees receive benefits that include PTO and health benefits
- Annual raises*
- Supplemental opportunities to earn compensation by attending recruitment events
- Letter of recommendation endorsed by CMO, Dr. Tim Taylor*
- Compassionate management and training teams dedicated to your success as a scribe with ProScribe
- Exposure to specialties including, but not limited to, Pediatrics, Neurology, Primary Care, Urgent Care, Cardiology, Oncology, Otolaryngology, Urgent Care, and more!
- Sense of purpose that you are making a huge impact in the lives of patients and providers while having the flexibility to work from your home office.
- Build relationships with physicians, nurses, and healthcare providers and obtain advanced knowledge in medical terminology, the healthcare workflow, medical decision-making process, reviewing patient reports, witnessing clinical procedures, and more
- Stand out in professional school applications by learning medical documentation and coding skills, as well as giving you real-world exposure to multiple healthcare fields
*May vary pending on qualifications/eligibility
Qualifications
Must-Have
- Availability requirements
- Two shifts per week for a minimum of 6 consecutive months for part-time (This is not a seasonal position)
- Shifts range from 8 to 12 hours long. Full-time positions may also be available.
- We build your schedule around YOUR availability to work on a semester basis and encourage “stacking classes” on opposing weekdays
- For example, register for classes on Mon/Wed/Fri to allow Tue/Thur to work or vice versa.
- Two shifts per week for a minimum of 6 consecutive months for part-time (This is not a seasonal position)
- Typing speed range of 45+ WPM
- Typing Test
- Must be 18+ years old
- A high school diploma or equivalent required
- Authorized to work in the US
- Background check and drug screen required upon hire
- Pre-health, pre-med, pre-pa, pre-nursing career track preferred
- College-level knowledge of medical terminology, human anatomy, and physiology preferred (this will come in handy during training!)
- Strong written and verbal communication skills with the ability to communicate and interact professionally within a diverse team
- Strong work ethic and attention to detail in a fast-paced work environment
- Cognizance of delicate and confidential patient information
- Tech-savvy and able to operate a personal computer and applicable software with ease
Technology Requirements for Remote Medical Scribes
- Personally-owned laptop or full-desktop computer with a keyboard, mouse, and monitor with working microphone and webcam *purchased within the last 4 years
- A private, dedicated workspace at home that can be secured by closing a door and free of excessive background noise and interruptions
- Computer screen(s) must not be visible, intentionally or unintentionally, by anyone other than the scribe
- Access to high-speed internet
- All wireless networks in the home must be WPA2 password secured
Healthcare Data Entry Specialist/CRM–Remote CST
Equity Staffing is searching for several Remote Heatlhcare Data Entry Specialists. This position with a Fortune 500 organization. Our client serves more than 85 million people and has a reputation for bold ideas. If you enjoy working with energetic people in a collaborative environment, we want to speak with you!
*** Position is 100% Remote in CST ***
*** 3 Month Temporary Position ***
Specific Duties:
Mostly data entry work. We will have reports generated and that information can be keyed into our CRM tool.
Manual data entry of reporting data points into our CRM tool
Manual work required to get agents access into our CRM tool
Other identified manual pieces of work that are required to support business
Must have qualifications/experience:
High school graduate or GED equivalent
Data Entry Experience
CRM Database Experience
Medical Terminology Knowledge
Problem Solving Skills
Experience working in a fast paced team environment
Great Multitasker
Positive Attitude
Good Typing Skills
Great Customer Service Skills
Attention to Detail
Strong Organizational Skills
Effective communication skills both written and verbal
Strong computer skills
Proficient in Microsoft Office Suite of Tools.
Critical thinking skills.
Ability to work with others
REMOTE/ONSITE: Remote CST
Shift Start/End Time: 830-430 pm CST
Data Entry-Audit Intake Specialist
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
JOB DESCRIPTION:
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.
Type of Role: FULL-TIME
LOCATION: Remote
Entry level job duties include but not limited to:
Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints
Investigative Analyst
We have great people here and are looking for more. Come join us – you will love it!
Job Title: Investigative Analyst – Remote
Department: Financial Services/Sterling Diligence
Position Type: Full-Time, Exempt
Location: Work From Anywhere (WFA) in the U.S.
About The Role:
Sterling is a fast-moving world leader in cloud-based background screening and identity services. Our clients use our services to create safer workplaces, build trusted brands and protect vulnerable populations. We are financially thriving, investing in growth and grounded in authenticity. Our Diligence investigations focus on in-depth screening complete with deep dive research and top-level analysis, piecing together a full look at a subject’s background for our clients.
This Is What You’ll Do:
Manage a high volume of projects in various stages of completion
Conduct web-based investigative research
Compile and proof information from multiple sources
Handle large quantities of research and retrieval with accuracy and efficiency
Review research and initial draft report, analyzing and editing the information presented
Work independently and under pressure, with minimal supervision and instruction, to initiate and coordinate activities to meet strict deadlines
Assist lead investigators through administrative support including client- and vendor-facing communications and activities
Exhibit proficiency in MS Office products, as well as project management systems, including, but not limited to Salesforce and Jira
This Is The Job For You If You:
Have a minimum two years of previous work or professional experience involving data entry, analytical research and project management
Love to analyze information and piece it together with the skills to create professional reports
Are someone with a keen eye for detail when it comes to the product you deliver
This Is What We’re Looking For:
Bachelor’s degree from an accredited university is a must
Superior verbal and written communication skills
Strong analytical and decision-making ability
Effective time management skills and close attention to detail
Must feel comfortable working in a time sensitive environment and with a sense of urgency
Finalist candidates will be required to complete an investigative assignment to be considered
The pay range for this position is approximately $40,000 to $43,000. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base pay, this role is eligible to participate in the Annual Incentive Plan plan. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site.
Data Entry Representative (Remote)
Job Details
Description
Envision Radiology is looking for a Remote Full Time Data Entry Representative to join our team!
Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets.
Welcome to Envision Radiology! Since 2000, our company mission has remained the same, “Improving lives through unmistakable quality and spectacular service”. Our vision to revolutionize diagnostic imaging is raising the bar for patient access, convenience, and overall experience, while delivering consistent, accurate, and timely results.
In 2022, US News named Colorado Springs one of the most desirable place to live in the United States! Garden of the Gods is located in the middle of town, and with Pikes Peak as the backdrop Colorado Springs offers both big-city excitement and quiet, suburban living.
Our reputation for excellence allows us to grow our services – we are seeking passionate and dynamic team members to join us today!
Summary/Objective
The Data Entry Representative performs all tasks required for data entry processing under the direction of the Centralized Services Supervisor.
Pay Range: $14.65 – $17.65 hourly
Essential Functions
Enters, updates and verifies Patient Referral Data into various systems for use by all personnel.
Reviews and verifies data entered into database to ensure accuracy.
Processes all faxes in a timely and efficient manner.
Confirms that medical scripts and referral documentation have the correct procedures listed.
Effectively communicates with Center employees if additional information is needed to process request.
Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Communication Proficiency.
Technical Capacity.
Organizational Skills.
Time Management.
Thoroughness.
Supervisory Responsibility
This position has no supervision responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.
Travel
No travel is expected for this position.
Job Qualifications
Minimum Qualifications/Experience:
One plus year of experience in customer service/data entry – healthcare preferred
Proficient speed and accuracy with data entry – 9,000+ KSPH
Detail oriented, self-motivated, a problem solver and a team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-pace team environment
Ability to continuously “exceed” company and customer expectation
Strong communication skills & professional demeanor
Education/Certifications:
Minimum of High School diploma or equivalent (GED) – continuing education preferred
Additional Eligibility Qualifications
None required for this position.
Compliance
Adheres to Envisions Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.
Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.
Health Benefits: Medical/Dental/Vision/Life Insurance
Company Matched 401k Plan
Employee Stock Ownership Plan
Paid Time Off + Paid Holidays
Employee Assistance Program
OSHA Exposure Rating: 1
It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.
Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Qualifications
Education
Preferred
High School or better in General Education.
Designer, Product Creative Studio
Netflix is one of the world’s leading streaming entertainment service with over 238 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Netflix Product Creative Studio helps stories find their fans through the creation of world-class imagery, video and motion graphics on the Netflix global platform. We are on a mission to mission is to revolutionize the way promotional content is created and delivered, finding new ways for Netflix members or prospective members to discover new stories or old favorites through creative visual design, video editorial and sound design.
We are looking for a Designer to join our team. As a Designer, you will be partnering with other internal designers, motion graphics artists, editors and strategists to create visually stunning and effective artwork for titles within the Netflix member experience. The artwork you create will be featured on-service (TV UI, mobile and web) and potentially out of home for off-service use. This unique opportunity blends hands-on design, art direction and project management in a fully autonomous environment.
The Role
Hands-on creation of artwork and creative assets to represent Netflix titles on service (TV UI, mobile, web and beyond).
Balances quality creative and project management. Innovates and implements personal workflows to optimize creative processes. Manages projects, designers and timelines from kickoff to completion.
Capable of managing title work while contributing to cross-functional initiatives with creative needs.
Leads, collaborates and builds strong relationships with both technical partners, creative partners and stakeholders to provide creative feedback and art direction.
Contributes ideas and concepts for creative innovation within productized canvases and workflows. Can utilize readily available data and tech to make informed creative decisions.
Able to anticipate and proactively address challenges. Manages against expectations in highly ambiguous situations and adjusts effectively to changes in context.
Role is remote friendly
The Right Stuff:
7+ years working within a creative environment (agency and/or in-house) for a tech/entertainment/consumer brand.
Must be an expert in Photoshop and Illustrator. Motion graphics capabilities are not required but are a plus. Proficiency in traditional mediums like painting, illustration, photography etc. are also additive.
Experience in a fast paced, high volume environment with many moving parts.
Proven ability to create and direct high-quality creative (portfolio required).
Expert in all aspects of developing creative in a digital, out of home, product or user-centric space.
Experienced in all aspects of creative project management from kickoff to completion.
Passionate about producing data-informed, measurably effective artwork.
Excellent communication and collaboration skills.
Self-motivated with the ability to work independently.
Understands, advocates, and embodies the company’s values and team goals.
Is passionate about art, film and television.
Curious about technology and comfortable with adapting to new tools.
You’re smart, resourceful, confident and mature enough not to have an ego. You thrive in balancing left brain with right, creativity with project management, innovation with technology. You’re a skilled communicator who welcomes honest, candid feedback and you want to make an impact in the world of entertainment.
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
The overall market range for roles in this area of Netflix is typically $80,000-$350,000.
This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Senior Long Term Disability Claims Specialist
Date Posted: Sep 28, 2023
Location(s): Remote, US, 0
Company: MetLife
Job Location: 100% Virtual
Role Value Proposition:
At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Senior LTD Claims Specialist evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the Senior LTD Claims Specialist is required to exercise independent judgment, critical thinking skills, exemplary customer service skills as well as effective inventory management skills.
Key Responsibilities:
•Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations while independently managing an assigned caseload of moderately complex claims which consists of pending, ongoing/active and appeal reviews
•Interacts and communicates effectively with claimants, customers, health care providers, attorneys, brokers, and family members during claim evaluations while addressing and resolving escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint or litigation support areas
•Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available and collaborates effectively with both external and internal resources, such as physicians, attorneys, clinical and vocational consultants, as needed, to gather data such as medical/occupational information in order to ensure reasonable, thorough decision
•Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed and proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments
Essential Business Experience and Technical Skills:
Required:
•3+ years of LTD Insurance Claims experience
•Creative problem-solving abilities and the ability to think outside the box with independent judgement and decision making while relying on the available facts with the use of critical thinking and analysis when reviewing the information. Excellent interpersonal and communication skills in both verbal/written form and excellent customer service skills proven through internal/external customer interactionswith demonstrated conceptual thinking, risk management, ability to handle complex situations effectively with organizational and time management skills
Preferred:
•Bachelor’s degree and knowledge of STD/FML, state leave laws, worker’s compensation, ERISA, and Social Security
Business Category
GCSO
Number of Openings
3
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
The wage range for applicants for this position is $44,300.00 to $59,100.00 per year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.
We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.
MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
Lead Long Term Disability Claims Specialist
Lead Long Term Disability Claims Specialist
Date Posted: Sep 28, 2023
Location(s): Remote, US, 0
Company: MetLife
Job Location: 100% Virtual
Role Value Proposition:
At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Lead LTD Claims Specialist evaluates long term disability insurance claims in accordance with plan provisions and within prescribed time service standards. In this role, the Lead LTD Claims Specialist will be a technical expert and emerging leader who will be responsible for coaching and mentoring new associates as well as participating in projects to drive continuous improvement and improve the customer experience. The Lead LTD Claims Specialist is the highest-level individual contributor managing claims within the LTD organization. The Lead LTD Claims Specialist is responsible for exercising independent judgment, demonstrating critical thinking skills, exemplary customer service skills as well as effective inventory management skills.
Key Responsibilities:
•Provides timely, balanced and accurate claims reviews, documentation and recommended decisions in a time sensitive and fast-paced environment and in accordance with state and department of insurance regulations while effectively and independently managing an assigned caseload of the most complex claims which consists of pending, ongoing/active and appeal reviews. Provides timely and detailed written communication during the claim evaluation process which outlines the status of the evaluation and/or claim determination and interacts and communicates effectively with claimants, customers, health care providers, attorneys, brokers, and family members during claim evaluations.
•Compiles file documentation and correspondence requiring extensive policy and factual detail. Analyzes information to determine if additional information is needed to make a reasonable and logical claims determination based off the information available. Proficiently calculates monthly benefits due after elimination period, to include COLA, Social Security Offsets, and Rehab Return to Work benefits, and other non-routine payments.
•Collaborates effectively with both external and internal resources, such as physicians, attorneys, vocational consultants and CPAs, as needed, to gather data such as medical/occupational information in order to ensure reasonable, thorough decisions.
•Clarifies and reconciles inconsistencies when gathering information during claim evaluations and collaborates with Fraud Waste and Abuse resources as needed and addresses/resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters to our appeals, complaint, or litigation support areas.
•Serves as an extended leadership team member, participates in new hire onboarding including coaching, mentoring and development, providing direct support to Unit Leaders, and partners with the leadership team to meet project goals related to quality, timely claim outcomes, customer service and staff development and provide detailed, balanced feedback to leadership on individual, team, customer or site performance and offers solutions on opportunities identified.
Essential Business Experience and Technical Skills:
Required:
•5+ years of LTD/IDI Insurance Claims experience with excellent customer service skills proven through internal and external customer interactions and prior experience with independent judgement and decision making while relying on the available facts/problem solving/critical thinking while having the ability to effectively manage multiple systems and technology resources/Organizational and time management skills.
Preferred:
•Bachelor’s degree and knowledge of STD/FML, state leave laws, worker’s compensation, ERISA, and Social Security.
Business Category
GCSO
Number of Openings
3
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
The wage range for applicants for this position is $50,000.00 to $67,000.00 per year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.
We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.
MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
Provider Appeals Coordinator
WellSense Health Plan is a nonprofit health insurance company serving members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that work for our members, no matter their circumstances.
It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
The Provider Appeals Coordinator is responsible for managing the overall coordination, investigation, documentation and the resolution process of medical claims appeals and ensuring compliance with policies and procedures under company, MassHealth, Commonwealth Care contracts and NCQA standard guidelines.
Our Investment in You:
Full-time remote work
Competitive salaries
Excellent benefits
Key Functions/Responsibilities:
The Appeals Coordinator is competent in the following related responsibilities but may not be expected to be responsible for all of the functions simultaneously. The Appeals Coordinator may have a major focus on administrative appeals; while also providing clinical edit claims review support to the dept. Nurse Coordinator.
Maintains the Provider Appeals process and workflow toward process improvement; provider satisfaction and claims payment accuracy under MassHealth, Commonwealth Care contract requirements and NCQA accreditation guidelines where applicable
Establishes and ensures workflow continuity with the Plan in the areas of Claims Processing; Provider Servicing and Health Services
Responsible for the preparation and research of data and records required to assure timely processing of administrative appeals in compliance with company guidelines
Produces administrative appeals reports for management and nurse review, as well as ad hoc reports
Ensures the quality and organization of administrative appeal documentation
Provides claims review and interpretation of appropriateness of administrative appeal
Coordinates management of provider appeals with other departments and tracks through resolution
Ensures continuous improvement of the administrative appeals process and establishment of related workflows as needed in response to Plan policy and procedure or claims processing changes
Responds to, documents, investigates and facilitates the resolution of provider administrative appeals, including the writing, review, and approval of resolution letters
Identifies and communicates trends
Works with other departments to create and implement improvement plans
Qualifications:
Education:
Bachelor’s degree in Health Care Administration, related field or, an equivalent combination of education, training and experience is required
Certification in Medical Coding (CPC Certification) preferred
Experience:
2 or more years’ experience working in a managed care organization required
Experience with claims processing and appeals required
Knowledge of Medical Coding, Medical terminology, CPT‚ ICD9‚ and HCPCS codes required
Project Management experience highly desirable
Competencies, Skills, and Attributes:
Demonstrated ability to successfully plan, organize and manage projects within a managed care organization
Strong working knowledge of Microsoft Office products required
Detail oriented, excellent verbal and written communication skills essential
Ability to work in both team and independent settings at all levels of the organization
Good customer service skills essential
Experience working with diverse populations preferred
Knowledge of health care terminology helpful
Effective collaborative and proven process improvement skills
Strong oral and written communication skills; ability to interact within all levels of the organization
A strong working knowledge of Microsoft Office products
Demonstrated ability to successfully plan, organize and manage projects
Detail oriented, excellent proof reading and editing skills
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.
Privacy Specialist
About iRhythm:
iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 4 million patients and their doctors on a shorter path to what they both need – answers.
About this role:
iRhythm is seeking a Data Privacy Specialist to join our growing Global Privacy Compliance Team. The Data Privacy Specialist will be responsible for supporting the implementation of operational aspects of the global privacy compliance strategy and managing some day-to-day privacy operations activities, including data subject rights requests, incident process and review, and training. Our ideal teammate has a desire to grow professionally and a commitment to being a compliance business partner. This role will be a part of a fast-paced, results-driven environment that fosters diversity and engagement, employee growth and career development.
Key Responsibilities
Assist with the implementation of One Trust Data Privacy compliance platform, and manage the ongoing daily business needs;
Manage personal data requests (including medical records and billing reports) & associated documentation, including collaboration with relevant business function team members;
Undertake Data Privacy Incident triage and management, investigations & documentation; escalate as per policy;
Assist with the completion and ongoing maintenance of organizational Records of Processing Activity (RoPAs);
Provide Data Privacy guidance and support to routine customer, patient and colleague questions, and escalate where appropriate;
Assist in the development and maintenance of Data Privacy training materials and business unit specific training, including Data Privacy training plans. Monitor employee compliance with required training;
Conduct ad hoc training sessions for employees on the importance of data privacy and how to maintain compliance with data privacy policies and procedures;
Provide support with audits, both internal and external;
Provide vendor contracting support to internal Procurement team;
Manage and update Data Privacy documentation as required, including policies, SOPs and DOPs;
Support audit teams, as requested, to conduct privacy related audit projects;
Assist in conducting data privacy risk and impact assessments (e.g. DPIAs);
Assist with conducting monitoring plans for Data Privacy risks, in line with iRhythm’s privacy compliance program; and
Assist with Data Protection Officer (DPO) reports and ensure accountability is managed appropriately.
Other related duties as may be assigned.
About you:
Bachelor’s degree is required.
At least 2 years professional experience is required; Experience in compliance function, healthcare, medical device or legal environment is preferred.
Experience with data privacy management platforms, such as OneTrust is desirable.
Experience with data privacy operations and documentation, including RoPAs. DPIAs, data subject requests, etc is desirable.
Strong analytical skills to identify patterns and trends, as well as potential threats and mitigation measures, are essential.
Excellent communication skills to work effectively with other members of the Privacy, IT and Legal teams are essential.
What’s in it for you:
This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!
iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!
FLSA Status: Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
Make iRhythm your path forward.
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Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$71,600—$104,100 USD
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