The primary job function, under general supervision, is interpreting complex data sets related to various operations of the Claims Department and provide data-driven analysis. The position is responsible for analyzing and interpreting data, identifying trends and patterns, and providing insights to drive business decisions. They will use their knowledge of statistics and various data analytical tools to develop reports, dashboards, and visualizations to present complex data in a clear and concise manner.
Essential Job Functions:
Works with claims leaders and independently to identify and provide data support to recognize opportunities. Collaborates with other departments in Claims and other divisions of the company (Product, U/W, IT Domain Teams, etc.) on implementing solutions to business problems. Supports claims projects by applying general knowledge of the business area processes, including best practices. Retrieves data from various sources and prepares data for analysis. Reviews data for accuracy and revises methods of data retrieval when necessary. Prepares reports, graphs and charts based on research and analyses. Analyzes data and identifies trends in data to provide meaningful suggestions and recommendations to leadership. May assist with forecasting future claims activity to plan for future risks. Serves as a contact for basic reporting needs/issues and on demand reports. Communicates proactively, clear, and consistently with SME’s and leadership in the various claims operations to understand each job function. Through this communication, the employee will be expected to increase the breadth of their understanding of the processes associated with these operations, and of the various KPI’s that drive business results Creates presentations breaking down problems identified, potential solutions. Develops spreadsheets and visual tools for management use. May attend management meetings to present findings and recommendations. The encumbent should have a strong background in creating and explaining meaningful graphs and also be skilled at assembling and delivering presentations Coordinates and executes reporting; directs and supports underwriting users/leaders in identifying data needed for reporting using Guidewire Database, NextGen Database, and Enterprise Data Warehouse Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week Other functions may be assigned Education:
Worker characteristics are normally acquired through the successful completion of a Bachelor’s degree in an analytical concentration, such as math, statistics, engineering. SAS and SQL Training Master’s degree is required in lieu of work experience. Experience:
At least 3 years experience of insurance related experience preferably in an analytical role, or equivalent combination of education and experience.
Knowledge and Skills:
Advanced proficiency in SQL required. Proficiency in PowerBI and other data visualization tools. Experience with Python and/or R a plus. Knowledge of statistics and general model building/validation procedures required. Strong data skills and ability to work with massive datasets. Good problem-solving skills required. Good analytical and critical thinking required. Strong attention to detail and accuracy Excellent written and verbal communication skills required. Work requires professional written and verbal communication skills and the ability to present findings on underwriting data projects Must have the ability to produce quality work within tight timeframes, simultaneously manage multiple projects and the ability to work in a team setting Requires the ability to work a flexible schedule and travel as needed, which may require overnight and/or weekend stays. Requires the ability to adhere to the Company’s privacy policy due to the sensitive nature of information handled in this position.
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Airbnb is a global community based on connection and belonging. The Community Support team supports this mission with a vision to ‘build the world’s most loyal travel community through exceptional service’.
Community Support Platform (CSP)
Customer Vision: Success is about delivering exceptional customer service for our users – both self help and human support – throughout their Airbnb journey.
Business Vision: We believe that community support will be a significant differentiator and driver of Airbnb’s global success and growth. We deliver exceptional customer service at scale by building platform capabilities that power the community’s experience.
The Difference You Will Make:
We’re looking for a Manager, Content and Knowledge Management Product Operations to join our Content and Knowledge Management team. We are a part of the Community Support Platform organization and we are looking for an experienced manager with deep subject matter expertise in applying content and knowledge management strategy and operations to transform digital support experiences, utilizing AI tools to streamline the content production process while optimizing our knowledge bases for top performance leveraging large language models.
You have a passion for delighting customers through the entire support journey, including digital channels, automated product support and 1:1 customer support interactions. You are continuously focused on improving the end-user experience through great quality content that is easy to consume, focusing on our frontline agents and external community.
You are the right fit to push the limits of the digital service space by establishing thriving, agile content operations from the ground up our content strategy and operating models for Visual Content, Multimedia, Rich Media, Social Media, dynamic and guided content, etc.
You are experienced in managing content writers and knowledge/technical writers, with a passion for developing talent and enabling them. You are focused on quality and can demonstrate ample experience driving the correct message in line with a brand’s voice and tone, working cross-functionally with other teams like Marketing, Service and Experience Design, Product, UX Writing, Comms, Localization, Legal, Product and Program Management.
You can articulate the key role knowledge plays on the success of support teams, and structure and enable the team to ensure that human and virtual agents have access to the applicable knowledge information.
You are comfortable with ambiguity and can thrive in a fast-paced environment. You are an expert in content and knowledge development and set-up your team’s processes and mechanisms so the operation can respond rapidly and effectively to changing priorities, contributing to clear customer and business outcomes.
A Typical Day:
Lead a team including writers and knowledge editors, fostering a culture of creativity, belonging, collaboration, and innovation Work cross-functionally with Product Marketing, Marcomms, Legal, Localization, Host Comms, Creative and UX Writing to orchestrate impeccable content for company wide releases Partner effectively with experts in LLM tuning, information retrieval, and model development to create innovative products and features Leverage AI to create and deliver resonant content Implement AI programs that improve how the team works and what value our customers get Collaborate with cross-functional teams to ensure content is aligned with business goals, brand voice, and user needs Partner with Community Support leadership and XFN partners to evolve Knowledge strategy Partner with Product and Engineering teams for best in class content delivery solutions Define and develop standards for digital content that inform its operationalization Drive voice and tone standards documentation, partnering cross-functionally with the broader writing community Establish processes and mechanisms for planning, creation, delivery, and governance of high quality content Contribute to content and knowledge governance and lifecycle management activities, including backlog, utilization and resource allocation of writing resources Your Expertise:
10+ years experience in content and knowledge management or related fields 4+ years of experience leading a team of content authors and/or technical writers, with a track record of success providing coaching, feedback, and professional development opportunities to team members to help them achieve their career goals Proven understanding of emerging digital trends and being a thought leader promoting innovation in the space Experience with AI solutions and tools Experience working in matrix global organizations Extensive familiarity with different content management systems (like ContentStack, Confluence) and operational and project management systems (like jira and asana) Familiarity with Taxonomy and Information Architecture Experience working with a customer service team and/or operations team is highly desirable Agile training/certification/experience, including scrum, kanban, nimble, is a big plus Your Location:
This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
Description:
The E-Billing Specialist is responsible for the submission of ebilled invoices via various electronic billing systems for client remittance, and will “own” the ebilled invoices until they have been successfully approved for payment. Individual will be assigned to and will be responsible for managing their assigned clients with expertise, from setup up, to matter and timekeeper management, to resolving rejections and reductions. This position reports to the eBilling Supervisor.
Key Responsibilities Include:
Receive finalized invoices delivered by the Billing Specialists to be processed electronically. Process invoices through BillBlast. If necessary, also upload LEDES files on ebilling vendor site. Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short-paid invoices. Follow up on “ebilled” invoices to ensure status has not changed on ebilling vendor site. Manage rejected invoices for assigned clients, liaising with the Billing Specialist and Attorney to resolve promptly. Communicate all pertinent ebilling changes to appropriate team members, including Billing Attorneys. Manage and oversee client implementations for a smooth transition from paper to electronic billing. Manage information of a highly specialized, advanced, or sensitive nature. Build rapport to establish and maintain solid client relationships. Provide general administrative assistance and support to assigned managers. Fulfill information requests and other inquiries from field personnel and customers. Work on special projects and additional duties as assigned. Qualifications:
2+ years legal electronic billing experience, with full knowledge of ebilling vendor sites, LEDES formats, and ebill tracking systems, such as BillBlast or eBillingHub. Strong technical skills including MS Word, Excel and Outlook. Excellent oral and written communication skills. Ability to prioritize and manage multiple tasks in order to meet critical deadlines. Ability to work in a team environment. Experience with Aderant billing software preferred. Experience with eBillingHub or BillBlast preferred. Minimum Education:
Bachelor’s degree preferred but may be substituted for relevant legal work experience. In accordance with the New York City Human Rights Law, the Colorado Equal Pay Act, and the California Pay Transparency Law, the pay range for this position in New York City is $28.10 – $42.10 hourly, in Colorado is $24.60 – $36.80 hourly, and in California is $26.90 – $43.90 hourly. These ranges are specific to these three locations and may not be applicable to other locations. An individual’s actual compensation will depend on the individual’s qualifications and experience.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.
About Seam Seam builds an API for controlling IoT devices, such as door locks, thermostats, sensors, cameras, and more. Software developers and businesses then use Seam’s API to connect devices with their applications and orchestrate their use. This lets them unlock doors for Airbnb guests or FedEx drivers, set thermostat temperatures to save energy and measure carbon emissions, and more.
The company was founded by early engineers from Nest, Github, Sonder, and Google. Based in San Francisco, Seam is backed by Tiger Global, Root Ventures, YC, and founders/execs from companies like Stripe, Plaid, Flexport, Airbnb, and many others.
Key Responsibilities:
Collaborate with internal teams to understand project requirements and objectives. Develop and produce high-quality design concepts, layouts, and visuals for various marketing materials, including brochures, social media graphics, website elements, and more. Requirements:
Proven experience as a Graphic Designer or in a similar role, showcasing a strong portfolio of design work. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software. Excellent communication skills and the ability to collaborate effectively with team members. Strong time management and organizational skills to handle multiple projects and meet deadlines. Attention to detail and a strong aesthetic sense to create visually appealing designs. A positive attitude, flexibility, and willingness to adapt to changing priorities.
*This is a part-time position offering flexible working hours, allowing you to balance your design career with other commitments.
If you’re ready to unleash your creativity and contribute to our dynamic team, please submit your resume, portfolio, and any relevant design samples. We can’t wait to review your work and discuss how you could be a valuable addition to our team!
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
The Follow Up Representative will be responsible for investigating and examining denial accounts, will apply appropriate methods and techniques as established internally to resolve applicable issues, follows through with unresolved accounts, provides feedback to the appropriate staff on where the process went wrong, and keeps staff educated on all current trends in the appeals arena. Utilizes computer systems/programs, processes, policies and procedures as they apply to the positions entailed duties and be able to trouble-shoot issues as they arise within the assigned specialization group. In addition, this position is required to learn how to conduct research analysis and work closely with third party payers to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims. Follow Up Representative incumbents must be assessed as being resourceful and having extensive knowledge in area applicable to the assigned specialization group. Acts under direct supervision while learning to make complex decisions within the scope of this position.
Responsibilities:
Investigates and examines source of denials utilizing knowledge of charge master, AS4, ICD-10 coding, CPT coding and EDI billing Reads and interprets expected reimbursement information from EOB’s and learns legal parameters pertaining to all State and Federal Laws that pertain to the plan benefits pertaining to the EOB Works closely with third party payers to resolve unpaid claims in proving medical necessity of the patient’s admission Works with HIM and PAS across the enterprise in resolving adverse benefit determinations Work closely with Appeals staff (Letter writers, Case Managers and Hearing specialists) in obtaining all pertinent information in a timely manner Performs duties as given by supervisor to fill in where needed Maintains and follows all HIPAA and confidentiality requirements
Required Qualifications:
High School diploma Minimum of 1 year of Billing, Cash Posting or similar experience required Experience with Patient Account troubleshooting required Ability to work independently Demonstrated extensive computer skills required Demonstrated extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, Medicaid); health claims billing and/or Third-Party contracts, minimum of two years experience in a specified area Demonstrated excellent analytical, fact-finding, problems solving and organizational skills as well as the ability to communicate, both verbally and in writing with staff, patients, and insurance plan administrators Demonstrated ability to work successfully in a team setting Preferred Qualifications:
Minimum of 2-3 years of In-Patient/Long Term Acute Care or Short-Term Acute Hospital Collections experience preferred Minimum of 1 year of Billing, Cash Posting or similar experience preferred Experience with Meditech preferred Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:
Comprehensive Medical, Dental, Vision & RX Coverage Paid Time Off, Volunteer Time & Holidays 401K with Company Match Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability Tuition Reimbursement Parental Leave R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
Job ID 2023-14533 # of Openings 1 External Job Type Full-Time Category Pharmacy Address 7125 Janes Avenue City Woodridge State IL Postal Code 60517 Overview Symbria is looking for a Remote Pharmacy Order Entry LTC EMAR to join our growing team in Woodridge, IL!
Responsibilities POSITION SUMMARY: The primary purpose of this position is computer data entry of medications and medical records into client’s Electronic Medical Records (EMR) System.
FUNCTIONS AND RESPONSIBILITIES:
Enter all medication orders and medical records into the client computer system accurately and timely as per facility specific Remote Data Entry training sheets.
Process all medication and ancillary orders at a minimum productivity standard as follows: o Length of employment – zero to three months: No minimum requirement – focus on data entry skills, order sorting and typing medication only admissions (see facility specific cheat sheet). o Length of employment – four to six months: Minimum of 2 admission processing points per hour – focus on data entry and medical records entry skills while increasing speed and accuracy. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities’ orders. o Length of employment – six months and beyond: Minimum of 3 admission processing points per hour – should be fluent in all aspects of Remote Data Entry and be able to assist in training of new employees. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities’ orders.
Contact client for verification of orders as needed and document correspondence and follow up in the system.
Prioritize order entry of admissions according to patient arrival time into the community.
Perform reconciliation of skilled nursing community EMR orders against pharmacy order entry as assigned.
Report pharmacy medication errors or order entry discrepancies to supervisor.
Work collaboratively with other team members and supervisor to ensure that best-practices are shared.
May assist with research of lost or missing orders per internal department request.
Answer incoming calls promptly and provide high standard of customer services to the client.
Fill out and complete the admission tracking spreadsheet and turn in to supervisor on the 15th and last day of each month, or as assigned.
May provide backup support to other pharmacy groups based on business needs or production levels.
Use Microsoft Teams (instant messenger) and comply with standard requirements, including: o Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.
WORK SCHEDULE:
12-8:30pm Monday-Friday, rotating weekends (weekend hours differ) with days off during the week and currently no holidays- subject to change Qualifications EDUCATION AND OTHER QUALIFICATIONS REQUIRED: To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:
High School diploma or general education degree (GED).
Pharmacy Technician License and Certification (CPhT) as per State requirements.
Medical records and data entry experience; minimum one year.
General computer knowledge including Microsoft Office: Word, Excel and Outlook.
Strong knowledge of pharmacy data entry and medical records ancillary orders (diet, lab, therapy, diagnosis, etc.) and brand/generic medications.
Excellent time and data management skills and ability to prioritize workload.
Excellent customer service, verbal and written communication skills.
REMOTE (HOME OFFICE) QUALIFICATIONS REQUIRED
Must currently live in a state Symbria Rx Services is licensed in. Illinois Pharmacy Technician license; current, in good standing and valid at all times during employment. Permanent residence with a defined working space and mailing address. Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per year and no more than two times annually for any mandatory meeting and/or training. Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative. Signed acknowledgement of Telecommuting Policy.
Job ID 2023-14512 # of Openings 1 External Job Type Full-Time Category Pharmacy Address 7125 Janes Avenue City Woodridge State IL Postal Code 60517 Overview Symbria Rx Services is seeking a Lead Remote Data Entry Technician to add to our growing team at our Pharmacy in Woodridge, IL.
Responsibilities This position is responsible for computer data entry of prescription orders and to direct, monitor and manage the data entry department workflow under the direction of the Data Operations Manager, and will also assists the management team with new community startups.
Schedule staff members according to workflow needs and the needs of the business Assist in supervising Data Entry Technicians. Promote and facilitate cross training of employees. Perform all functions and job responsibilities of a Data Entry Technician. Working Hours:
Afternoon/Evening Hours: Start time can be anywhere from 11:30 AM-2 PM CST – also includes every other weekend Qualifications High School diploma or general education degree (GED). Pharmacy Technician license and Certification (CPhT) as per state requirements. Data Entry experience required. Long-term care pharmacy experience required. Frameworks and Docutrack experience required. Why work for us?
We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
Medical, Dental, and Vision insurance Short/long term disability insurance Flexible spending accounts (FSA) Employee assistance programs Paid Time Off (PTO) Tuition/CEU Reimbursement
Overview We are seeking a talented individual for an Investigation Specialist who is responsible for researching medical claim information from insurance companies, gathering third party information from attorneys and insurance adjusters, and verifying attorney representation and/or liability insurance involvement
The Subrogation Investigation Specialist position is a call center role where your primary responsibility is to support recovery of funds when one of our client’s members has been involved in an accident that was the cause of another party. You will be tasked with researching, documenting, and recording information based on phone calls, emails, and return files from 3rd party sources.
Responsibilities You will work directly with our client’s membership, insurance adjusters, and attorney’s to:
Recovery Function – Responsible for performing a variety of tasks necessary to effectively recover incorrectly, erroneously paid, or unpaid policies and procedures Comply and be knowledgeable of all federal and state laws governing the collection of accounts Contact related parties (e.g., attorneys, adjustors, clients, and any other party involved on each account as necessary) by telephone, letter, or facsimile to obtain information related to account Negotiate payment arrangements within established guidelines Investigative Function – Research claims as investigative support for the company to maximize profits of each account worked Determine if a case has third party liability potential Work collaboratively with internal and external contacts to determine account liability Assign file to a Recovery Specialist after detailing investigation claims Coordinate benefits with no fault and first party auto carriers Contact consumers via telephone, mail, facsimile, or email, following recovery techniques to arrange payment in full or reasonable payment arrangements Execute the most feasible business decision based on accurate and thorough analysis of information obtained from the consumer responsible party and the client Handle inbound/outbound calls from members, attorneys, and adjusters to obtain accident details Investigative claims and accident details to identify recovery potential Update internal systems with information obtained and actions taken on account Ensure proper notification per client guidelines Effectively work, maintain, and manage a variety of cases with current and accurate notes Meet department objective standards for Customer Service. Follow account process to ensure proper investigative steps are taken on each account Follow client and state guidelines for determining potential for recovery on behalf clients Develop templates for system training materials based on the training strategy Deliver specific application training based on use needs analysis Create and document training materials based on key functionality across the application Coordinate with product teams to keep training materials current with updated functionality and features Develop additional system support materials such as user job aids Qualifications High School diploma or GED required Minimum 6 months experience in health insurance industry, medical claims, data entry, or customer service required Basic knowledge of Microsoft Word and Excel required Basic computer proficiency required (typing, ability to navigate various websites) Ability to work independently to meet objectives Ability to perform well in a team environment Strong verbal and written communication skills Ability to be thorough and detailed when speaking over the phone or entering data Ability to interact with all levels of people both internally and externally in a professional manner Working knowledge of HIPAA privacy and security rules Ability to maintain a high level of confidentiality and ethics Basic knowledge of health insurance coverage and/or terminology preferred Ability to organize information to be shared to parties as required Ability to meet deadlines Bilingual (Spanish & English) a plus Base compensation ranges from $15.20 to $18.40. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.
Pay Transparency Nondiscrimination Provision Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
Position Summary/Position Under the general supervision of the Claims Oversight Supervisor, the Claims Oversight Auditor – FWA is responsible for auditing IEHP providers, giving feedback for billing process improvement and providing trending information to IEHP internal departments: Provider Services and Contracting. The Auditors will support the Compliance department by auditing providers to ensure the Plan meets Federal and State regulatory and contractual requirements for Fraud, Waste and Abuse.
Major Functions (Duties and Responsibilities)
Audit claims to ensure providers are billing correctly.
Provide feedback to Providers for billing process improvement through provider report cards.
Validate the effective implementation of Corrective Action Plans (CAPs) through future audits to ensure compliance.
Provide trending information to Provider Services and Contracting through reports and meetings to review data.
Report any possible FWA to the Compliance department.
Initiate and expand recovery opportunities by working with the Provider Resolution and Recovery department and the Reconciliation and Reporting department to develop standard audits.
Promote teamwork and maintain effective working relationships with others throughout the organization.
Supervisory Responsibilities Leading: Self Experience Qualifications Four (4) years auditing claims in a managed care environment including contract and financial DOFR interpretation. Two years (2) claims processing including Medi-Cal and Medicare.
Preferred Experience Education Qualifications High school diploma or GED required.
Preferred Education Bachelor’s degree from an accredited institution preferred.
Professional Certification Professional Licenses Drivers License Required Yes, must have a valid California Driver’s License. Knowledge Requirement Knowledge of Medi-Cal and CMS guidelines for claim payments.
Skills Requirement Strong analytical and problem-solving skills. Must be able to review cause and impact of problems and recommend realistic solutions both in writing and in meetings. Microsoft Office including being able to manipulate large data sets in Excel files. Excellent oral and written communication skills.
Abilities Requirement Ability to build successful relationships across the organization.
Commitment to Team Culture The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.
Working Conditions Office environment.
Physical Requirements Keyboarding: Traditional – FREQUENTLY Keyboarding: Other – FREQUENTLY Use of computer mouse – FREQUENTLY Hearing: One-on-One – FREQUENTLY Hearing: In a group – FREQUENTLY Hearing: Over the Telephone/Cell Phone – FREQUENTLY Hearing: Conference Speakers/Video Calls/Radio Calls – FREQUENTLY Turning/rotation of wrist or hand – FREQUENTLY Communicate: Information/ideas verbally – FREQUENTLY Alternate Sit/Stand or Walk at Will – FREQUENTLY Near Visual Acuity – FREQUENTLY Sitting – FREQUENTLY Lighting – CONSTANTLY Indoors – CONSTANTLY Perform complex and varied tasks – FREQUENTLY Develop and maintain positive work relationships – CONSTANTLY Regular contacts: co-workers, supervisor – FREQUENTLY Decision-making – FREQUENTLY Lead/Influence Others – FREQUENTLY Work review – FREQUENTLY Rapid Pace of work – FREQUENTLY Control of work pace – FREQUENTLY Problem Solving – FREQUENTLY Memory – FREQUENTLY Understand and follow direction – FREQUENTLY Regular and reliable attendance – CONSTANTLY A reasonable salary expectation is between $57,948.80 – $73,860.80, based upon experience and internal equity.
Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. And our mission and core values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and Make a Difference with us! IEHP offers a Competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and retirement plan.
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier mobile gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across sports betting, iGaming, horse racing, advance-deposit wagering, daily fantasy sports. In addition, FanDuel Group operates FanDuel TV its broadly distributed linear cable television and leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states with approximately 17 million customers and 25 retail locations. The company is based in New York with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia. FanDuel Group is a subsidiary of Flutter Entertainment plc, (LON: FLTR) the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands.
There are more ways to win, here at FanDuel. We’re willing to bet on it.
THE ROSTER…
At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.
WHO WE ARE…
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.
FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.
Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.
FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.
THE POSITION: Our roster has an opening with your name on it
The Customer Operations Licensing Associate (Part Time) will contribute to customer operations licensing efforts to ensure our employees are meeting all legal, regulatory, and compliance regulations and licensing standards to obtain and renew their gaming license for FanDuel. The Operations Licensing Associate will assist with a variety of duties as determined by FanDuel Training Team, Compliance team and the Customer Operations Licensing Administrator to include by not limited to the following:
THE GAME PLAN: Everyone on our team has a part to play
Collaborate with other departments and managers including Human Resources and Compliance.
Assist with requests from state gaming regulators and internal teams relating to regulatory compliance processes, procedures, and policies.
Review State applications for filing with State Regulators
Gather and verify documentation and information pertaining to state licensing requirements
Record and track application status for the CS Department
Enter data and maintain all licensing databases for reporting purposes
Participate in periodic departmental and/or other compliance meetings
Perform a variety of tasks and other duties as assigned for FanDuel CS Licensing
THE STATS: What we’re looking for in our next teammate
Commitment to teamwork
Highly organized individual with strong attention-to-detail
Excellent written communication
Ability to work in a fast-paced, while practicing sound judgment
Ability to work independently
Ability to think critically and communicate clearly and efficiently, both orally and via email
Proficient with Microsoft Word, Excel, and G-suite
Flexible work schedule (may include early starts, late nights, and/or weekends)
PLAYER CONTRACT: We treat our team right
From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect: An exciting and fun environment committed to driving real growth
Opportunities to build really cool products that fans love
Mentorship and professional development resources to help you refine your game
Flexible vacation allowance to let you refuel
Hall of Fame benefit programs and platforms
The applicable hourly range for this position is $16.35 to $22.12 which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may also be eligible for short-term or long-term incentive compensation.
Alma is seeking a Social Media Coordinator to join our growing Content Marketing team.
This position will report to our Social Media Manager and you’ll work in tandem to maintain Alma’s organic social presence. Your work will focus particularly on maintaining the social editorial calendar and monitoring community inboxes.
This role will help innovate Alma’s growing social media program and will partner with our Video Marketing and Customer Experience teams. You will play a key role in increasing Alma’s ability to share human stories and connect people who are in search of affordable high quality mental health care.
What you’ll do:
Partner with the Social Media Manager and Video Producer to conduct Alma provider and influencer outreach.
Partner with the Social Media Manager to identify influencers and/or content creators who align with Alma’s brand.
Ensure that social calendars are up to date utilizing Asana’s calendar tools.
Community management, from replying to DMs and comments across all platforms, and escalating to the Social Media Manager and our Customer Experience team.
Stay up-to-date with industry news and trends, monitoring the competitive landscape, and sharing insights.
Who you are:
You have 1-3 years of experience as a user on at least three of these five platforms: Instagram, Twitter, LinkedIn, Pinterest, TikTok, and Facebook.
You are capable of juggling many conversations at once, synthesizing complex information across multiple channels.
You are able to remain calm under pressure when communicating internally and externally, you encourage partnership and are a settling influence in a crisis.
You are curious and inquisitive when encountering new information, and comfortable with both successes and failures as opportunities for continuous self-improvement.
You are passionate about Alma’s mission to simplify access to high-quality, affordable mental health care.
Benefits:
We’re a remote-first company
Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
401k plan (Roth and traditional)
Free Alma platform access
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
Free EAP access through LifeWorks
One-time home office stipend to set up your home office
Comprehensive parental leave plans
9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fan’s universe.
About the Role
The Athletic is looking for an energetic, motivated reporter to cover the Philadelphia Eagles, who is interested in telling unique and differentiating stories to an audience that appreciates quality above all else, as well as keeping that audience informed of all the news on the beat.
This role can be remote for candidates in the US or Canada.
Responsibilities
Excellent news sense, along with strong sources to break or advance the news.
A sharp, analytical mind able to analyze a situation and add perspective.
Attention to detail; must be meticulous and thorough when sourcing stories.
Ability to tell rich, ambitious, features through deep reporting and access that takes readers beyond the superficial storylines.
Ability to work on a number of projects at the same time, balancing long-term projects with the need to deliver stories on a regular basis.
Ability to write quick news stories and provide analysis for a variety of platforms, including live journalism
Creative and innovative approach to story ideation and formats.
Unique and strong voice that can stand out from competitors.
Must have the ability to work collaboratively with colleagues and share information.
Desire to connect with the audience by interacting with our community section and also holding live rooms, as appropriate.
Interest in internal metrics that can help educate what subscribers desire.
Requirements
Minimum 4+ years of relevant experience at a media company.
Thorough knowledge of the National Football League.
Thorough knowledge of the journalistic process.
Interest in other journalistic platforms, including podcasting, a plus.
This position is based in the Philadelphia metropolitan area.
The annual base salary range for this role is $85,000.00 – $115,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future.
The Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes:
– Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.
– Savings accounts for medical, wellness, and childcare expenses.
– 401k retirement savings plan and employer match.
– Paid time off including paid sick leave, 11 paid holidays, up to 20 days of accrued paid time off, and up to 20 weeks of Paid Parental Leave.
For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.
Provides support for a variety of needs for brand, marketing, design, communications, and production initiatives found within the External Affairs division.
Knowledge/Skills/Abilities
Assists with editing designs and versioning templates for digital and print materials that elevate, uphold, and adhere to the Molina brand for all audiences in design software like Canva and Adobe.
Assists with managing project workload within Workzone, the marketing project management tool, by organizing and updating projects, communicating with business owners and teammates, and archiving all completed design files and materials.
Ensures that all files are saved both in the marketing project management tool and on One Drive using the agreed upon file naming structure.
Maintains distribution lists, contact profiles, contracts (inclusive of renewal dates and reactivation requirements), database management, and active licensing of online and web-based tools. Works with plans to gather accurate data and content for reports.
Conducts research of competitive entities across all functions and markets to assist with defining our marketing and communication strategy.
Assists with interdepartmental issues to help coordinate problem solving in an efficient and timely manner.
Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary.
Assists with some basic writing and editing of copy for various communications channel.
Ability to review and proof read your own work and that of others for grammar and spelling.
Job Qualifications
REQUIRED EDUCATION:
Associate’ Degree in Design, Communications, or Marketing or equivalent experience
REQUIRED EXPERIENCE:
Minimum 2 years design, communication, creative experience
Knowledge and experience in marketing distribution channels
Intermediate of Microsoft Office Suite proficiency
Basic knowledge of Adobe Creative Suites products
Knowledge of both Mac and PC operating systems
Excellent written and verbal communications skills
PREFERRED EDUCATION:
Bachelor’s Degree in Design, Communications, or Marketing
Business and/or Marketing Related Courses
PHYSICAL DEMANDS:
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Pay Range: $41,264 – $80,465 a year* *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package.
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace – the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
Our Marketing team sets product positioning and strategy, manages product launches, and gathers customer insights. We’re responsible for maximizing our products’ potential, in order to delight our users and help Dropbox grow. We partner with teams across the company, including Product, Sales, and Engineering.
Role Description
As a Content Producer on the Dropbox DocSend team, you will lead the creation, optimization, and distribution of customer-facing content across DocSend’s ecosystem, with a focus on our site, blog, email, and social channels. You’ll also act as our internal expert on DocSend’s tone and voice, reviewing and approving content drafts to ensure that content produced by partners is on-brand, clear, and consistent. You’ll work closely with our Content Marketing Manager on content ideation, our Content Operations Manager on the distribution and publishing of content across our ecosystem, and stakeholders across DocSend and wider Dropbox to create relevant, compelling, high-performing content for new and existing audiences. The ideal candidate is an experienced storyteller with strong copywriting skills who has the ability to see multiple angles, formats, and ways to tell a story to ensure its resonance with the target audience, and a keen eye for turning long-form content into engaging, digestible formats.
This is a highly cross-functional role, and applicants will be expected to interface with a broad array of internal teams from both DocSend and Dropbox. It’s an exciting time to join the DocSend team — you’ll have the opportunity to make a major impact on DocSend’s continued integration into the Dropbox family.
Responsibilities
Own and manage day-to-day content creation, optimization, and distribution
Write content for DocSend channels (blog, site, email, social)
Act as main PoC for any external written and video content production resources
Review and approve content drafts with a strong sense for compelling storytelling, strategic alignment, clarity, and brand style
Uncover and implement operational efficiencies in the content production process
Partner with Customer Marketing team on the development and distribution of DocSend Customer Stories
Requirements
Minimum 4 years of content marketing experience
Copywriting expertise: a strong written storyteller with the ability to distill complex concepts into resonant, engaging, audience-focused narratives
Strong editorial skills: Ensure that all customer-facing copy is consistent, clear, and reflects the DocSend narrative in a compelling and brand-appropriate way
Strong project management skills: Runs a tight ship in their work and is detail oriented when it comes to process
Curious, data-informed approach to content: Thinks both about the quality of the content but equally about how it can be best consumed.
Team player who thrives in a highly collaborative environment and has a proven track record of working with cross-functional stakeholders to get the best results
Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
Innately curious and eager to learn new things, with a bias for action
A deep understanding of and empathy for DocSend’s customers
SaaS, software, high tech industry experience strongly desired
Experience developing content for new international markets and audiences strongly desired
Total Rewards
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Current Salary/OTE Ranges (Subject to change): • US Zone 1: $120,500 – $141,800 – $163,100. • US Zone 2: $108,500 – $127,600 – $146,700. • US Zone 3: $96,400 – $113,400 – $130,400.
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows: • US Zone 1: San Francisco metro, New York City metro, or Seattle metro • US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington (outside Seattle metro) and Washington DC metro • US Zone 3: All other US locations
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
Competitive medical, dental and vision coverage
(US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
Flexible Time Off/Paid Time Off, paid holidays, Volunteer time off and more
Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
Mental Health and Wellness benefits Free Dropbox space for your friends and family
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
USA TODAY is seeking a reporter to join its Fact Check Team. This reporter will investigate viral misinformation on social media, debunking falsehoods and elevating truthful information. This is an exciting opportunity to work with a talented team of journalists who set the record straight by telling readers what’s true and how we know that.
The ideal candidate would have a strong background reporting across a variety of subject areas. Fact-checking experience is a plus but not required. Fairness, accuracy and excellent news judgment are paramount, as are strong critical thinking, research and time-management skills. The reporter should also be a team player capable of working collaboratively with editors and reporters throughout our news operation.
We’re looking for someone who is comfortable tackling fact checks on a wide variety of topics, able to move nimbly between claims on health, politics, criminal justice and whatever else is viral and misleading.
This position is remote and can be based anywhere in the U.S. except Alaska & Hawaii. Hours are flexible but should primarily take place during traditional office hours.
Job Level: Reporter II
Minimum Salary: $62,000
Responsibilities:
Identify claims that are spreading widely and involve worthwhile topics.
Research every story fairly and thoroughly.
Write fact checks that are clear, succinct, transparent and unimpeachably fair.
Work with editors to evaluate what’s working and what’s not and develop ongoing plans to better satisfy team and audience needs.
Provide great customer service, helping readers find answers and solutions.
Perform other duties as necessary.
Requirements:
Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
5 years of experience in journalism.
Strong critical thinking skills.
Solid news judgment.
Knowledge of AP style.
Strong planning, organizational and time management skills.
Understanding of metrics, social media and SEO.
Self-motivation and self-direction.
Strong collaboration and communication skills.
Employment is contingent on passing a post-offer pre-employment background check.
Application Instructions:
We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order.
Your resume – one to two pages.
A cover letter that outlines how you would approach the job.
Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.
It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the better, and connect them so they can achieve more together than they can alone.
We were founded by community organizers, so when we seek change, we do it by bringing people together.
That approach begins at home, on the South Side of Chicago, where we are building the Obama Presidential Center. The Center represents a historic opportunity for Chicago: a chance to build a world-class museum and public gathering space that celebrates our nation’s first African American President and First Lady, steps away from where he began his career, where she was raised, and where—together—they made their home.
But that approach extends to all our work, whether it’s holding leadership training sessions in communities throughout the U.S., bringing local leaders together in countries around the world, working to support the global education of girls, or ensuring young men of color have pathways to opportunity.
As President Obama has said, “we cannot solve the challenges of our time unless we solve them together.” So join us.
Purpose of the Role
As a member of the Creative and Communications team, the Research Analyst will help to expand the capacity of the research team and ensure high quality vetting reports to support the Foundation’s mission. You will perform research and write vet reports for internal distribution, working to ensure all vetting is carried out in a timely manner and all potential partners meet the Foundation’s standards. You will also assist in improving the Research team’s workflow and processes, and will provide broader research as needed by the Foundation. The Research Analyst will report to the Research Manager.
Core Job Responsibilities
Research potential speakers, vendors, and other partners for the Foundation to ensure the Foundation is operating in accordance with its values. This will entail review of the public records, media coverage, and online presence of those the Foundation may work with, to provide full visibility into potential relationships the Foundation may enter
Synthesize pertinent research findings and write memoranda on each vet subject, summarizing and providing adequate context for research
Distribute vet reports to relevant stakeholders within the Foundation
Work with internal Foundation teams to build individualized workflows and research strategies for specific cross-departmental events, and leading the research process for these events
Maintain the Foundation’s research and vetting database, ensuring it is consistently updated and reflects the latest understanding of the research team and the Foundation
Support team leadership and team members in tracking and the execution of core departmental processes and projects; assist with media monitoring reports and department metrics
Key Deliverables / Outcomes
Updated vetting standards
Vetting and research request process
Vetting assignment and cost tracker
Vetting and research analysis and reporting
Vetting and research approval process
Research and issues/risk log
Required Qualifications
Knowledge and practical understanding of relevant research software
Strong written and verbal communication skills and the ability to communicate effectively through concise and accurate reports
Highly organized with strong attention to detail, with track record of meeting short- and long-term responsibilities in a fast-paced, deadline-driven, high volume organization; prioritizes effectively
High ethical standards, refuses to cut corners even when under pressure
Able to handle and communicate sensitive information effectively
The salary range for this role is between $48,750 and $81,250.
The “Chat Moderator” position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of the Discord server. 2) Banning users that have multiple and repeat violations of the rules of the Discord server. 3) Muting users that have violated the rules of the Discord server. 4) Investigating reports made by users about violations of the rules of the Discord server.
Pay Rate:
The Pay Rate for this position is $12.50 per hour.
The Pay Cycle is Weekly starting from Monday and ending on Sunday.
Qualifications:
Must be 18 years of age or older.
Must have a High School Diploma or GED.
Company Information:
Equal Opportunity Employer Disclosure:
No matter how you identify in this crazy world, The Mayeaux Foundation, will forever stand for fair and equal hiring practices and opportunities. The Mayeaux Foundation does not (will not) discriminate race, religion, ethnicity, sexual orientation, gender and sex identity. Come join us and help build a community that is worth lasting.
About the Company:
We, The Mayeaux Foundation, are a company based in Castle Rock, Colorado and we strive and stand for equality while managing our company. Our company offers services such as computer programming courses on a variety of programming languages. We plan on launching our own social media app and bank account.
JOB DESCRIPTION Come join our amazing team and work remote from home!
The Vendor Management Specialist will be responsible for maintaining an existing network of third-party legal vendors, their company portfolios, building the relationship with such vendors and monitoring their continued compliance. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00 – $26.00 per hour.
What you’ll do:
Review and assess large volume of documentation to complete vendor review in accordance with regulatory compliance and internal policy. Setup new legal vendors in accordance with the company’s rules and guidelines through a formalized process, ensure ongoing compliance through evaluating and reviewing vendor’s policies and procedures and other required documentations. Be the first point of contact for vendors and provide updates and on-going communication by running status reports and communicating with vendors through various means to follow up on required compliance items. Update internal system of record with most up to date records upon receipt. Manage the vendor ongoing reviews and annual contract obligations. Gather data for potential new service providers for onboarding consideration. Monitor and track documents needed from third-party vendors to ensure compliance. Contact third-party vendors by various means for required documents as needed. Escalate matters to leadership team timely if unable to resolve issues. Responsible for all tasks related to the ongoing oversight of an assigned pool of legal vendors and escalating any identified risks, material change in business operations, or privacy issues. Process marketing and mortgage lending vendor invoices as needed. Perform other duties and special projects as assigned. What you’ll need:
High School Diploma or equivalent work experience; and/or some college preferred. One or more years of mortgage servicing, auditing, finance, compliance or vendor management work experience. Experience with Loan Origination and Loan Servicing Systems is a plus. Proficient in MS office, in particular Word, Outlook, Excel and Visio.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
JOB DESCRIPTION Come join our amazing team and work remote from home!
The Property Preservation Specialist will coordinate and facilitate all activities related to the preservation of abandoned properties serviced by CMS, making certain they are quickly secured and remain protected during the default and foreclosure process. Partner with teammates and Vendor(s) to ensure needs are fulfilled timely and in accordance to department protocol. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $21.00 – $22.00 per hour.
What you’ll do:
Swift processing of incoming email and phone calls from Vendor(s) and business partners. Loan reviews to identify Vendor or Mortgagee neglect. Repair authorizations within authority limits. Escalations and ad hoc requests. Intake processing of City Citations and resolution follow up. Review and reconciliation of control reports to ensure data integrity and servicing tolerance. Assist with the development and implementation of departmental policies and procedures. Bid processing. Validate that bids are reasonable, justified and necessary for conveyance. Assist in processing excessive work flow and special projects. Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities. Perform other duties as assigned. What you’ll need:
High school diploma or equivalent required; Bachelor’s degree in related field preferred.. One (1) to two (2) years of related experience in default required. Knowledge of Microsoft Suite required. Knowledge of investor/insurer guidelines. Knowledge of relevant and industry-specific computer software packages preferred.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Come join our amazing team and work remote from home!
The Foreclosure Specialist II will be responsible for monitoring activities of foreclosure vendors relative to the accuracy and timeliness of residential mortgage loans within foreclosure in accordance with applicable Federal, state, and/or Investor requirements. Effectively collaborates and communicates with support groups within default, to ensure optimal resolution and/or outcome. Perform all duties in accordance with the company’s policies and procedures, investor requirements and all US state and federal laws and regulations, wherein the company operates. The Target Pay Range for this position is $21.00 – $23.00 per hour.
What you’ll do:
Maintains, reviews, follows-up and ensures timely and accurate completion of all regular scheduled steps including outstanding /late steps within the foreclosure tracking templates on a daily basis.Effectively communicates with team, default support groups, clients, and investors during foreclosure proceedings.Obtains approval, and properly manages any outstanding or upcoming event/task. This includes but not limited to; completing steps within deadlines as well as accuracy of dates entered – for completion of event/task.Proper management of Custodians during collateral order and/or document scanning and upload – upon receiptCommunicates with assigned attorney/trustees via vendor tracking software – regarding delays and/or pending inquiriesUtilizes all, applicable tools available to effectively manage pipeline, system of record, vendor tracking software- queue, as well as control reporting. Provision timely and accurate figures, information, documents, or instructions to assigned attorney/trustee/vendor within SLA as outlined in foreclosure and/or default procedures.Process all fee/cost/figure related inquiries within SLA; to ensure proper loan dispositioning, system coding, investor reporting and/or funds’ processing.Ensures all attorney fees/costs and foreclosure costs are within Investor, Fannie Mae, Freddie Mac, FHA, VA, or USDA allowable fees schedules.Properly maintains system of record and/or vendor tracking software to ensure proper notification/reporting to Investor, Client, Borrower, State, or Federal/Government Agency during a foreclosure completion.Ensures all foreclosure procedural documents are imaged timely. Work with immediate team lead or supervisor for optimal resolutions when an “exception cases”/lien threats including but not limited to tax sales, drug seizures, or contested foreclosures are identified.Identifies, remediates, and resolves complex/escalated matters with management guidance, and approval to avoid delays in the foreclosure process.Verifies taxes and insurance are maintained, as well as paid timely.Documents all servicing activities, action taken, delays, follow-up, and phone conversations in the system notes.Monitors vendor performance and properly notify Department Manager, Vendor Management, Oversight Management, or Client Management when performance issues occur (vendor’s inability/failure to comply with investor/insurer procedures and/or CMS requirements).Reviews future and upcoming sales, no less than 5 days prior to scheduling of sale, to ensure all requirements are metTransfers files for conveyance/claim filing and/or to REO within 24 hours after the foreclosure sale of completion of the Ratification, Confirmation or Redemption period.Proper disposition and completion of a foreclosure sale, and follow up on sale proceeds within its respective judicial or non-judicial proceeding.Compiles, maintains, and ensures proper system coding for accurate and appropriate IRS 1099A/1099C (on foreclosed loan in the same month of sale completion)”Processes all, instructions for posting of funds within SLAs; ensures timely and accurate instruction if/when funds or proceeds are received.Performs other duties and special projects as assigned.
What you’ll need:
High School Diploma or equivalent work experience; some college preferred.
Two (2) years of recent Foreclosure experience.
Notary Public or prior Paralegal experience preferred.
Effective, written and oral communication, organizational, and time management skills.
Strong interpersonal skills with a focus on teamwork and quality of loan evaluation.
Understanding the foreclosure process and understanding the difference between Judicial and Non-Judicial proceedings.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
JOB DESCRIPTION Come join our amazing team and work remote from home!
The Bankruptcy Specialist ll, will be responsible for monitoring residential mortgage loans in the Bankruptcy process to minimize potential losses and preserve the lien-holder’s interests. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $17.12-$24.47 per hour.
What you’ll do:
Receives and processes bankruptcy documents throughout all bankruptcy process. Also creates and orders documents required within the bankruptcy process.
Audits, reviews and completes the Set-up bankruptcy filings process, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process for accuracy and thoroughness and coordinates corrections as necessary on any Bankruptcy Chapters.
Handles documentation or analysis processes for the set-up bankruptcy filings, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process.
Verifies/researches borrower payment history and resolves payment posting discrepancies (i.e. Ledger Balancing).
Handle the verification of borrower payment histories and resolves payment posting discrepancies.
Gathers and uploads documents such as Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions within the bankruptcy.
Receives and responds to incoming calls from bankruptcy attorneys and/or other interested parties with inquiries regarding residential mortgage accounts in the bankruptcy process.
Responds to inquiries from internal departments regarding bankruptcy related issues. Handles highly escalated inquiries.
Provide management with recommended solutions to bankruptcy agreements or disputes.
Handles more complex tasks and manual calculations of figures such as Motions for Relief and Proof of Claim figures.
May have signing authority to sign bankruptcy documents on behalf of the company
What you’ll need:
High school diploma or equivalent work experience; some college preferred.
Two to four years’ experience in a bankruptcy role in the banking, finance or mortgage industry.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
JOB DESCRIPTION Come join our amazing team and work remote from home!
The Order Entry Specialist will be responsible for receiving and opening all orders coming in through an email box or other means, order abstracts from vendors using a client based matrix, and invoicing orders as per client guidelines. Follow up on questions concerning opening new orders and missing information needed for the abstractor to complete their reports. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Target Pay Range for this position is $22.00 to $27.00.
What you’ll do:
Review title documents as they are returned by the abstractors. Order requested foreclosure abstracts from stated company partner(s) and update per attorney request. Follow up diligently with abstractors to ensure timely receipt of reports. Invoice reports as per client guidelines. Communicate and coordinate follow-up with all necessary parties. Adhere to all default production procedures. Assist in backing up other team members when necessary. Perform other duties as assigned What you’ll need:
High School Diploma or equivalent work experience. Two (2) or more years of title processing experience. Knowledge of Title industry concepts and practices (preferred). Proficient in Title industry software, Microsoft Outlook, Microsoft Windows, MS Word.
Our Company:
Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That’s why we say we’re not just a team, but a “Vyllage.” Accelerate your career and join our Vyllage today! To read more visit: www.vyllatitle.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Resident is an industry-leader in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016 (with over 1 million happy sleepers and counting), we have also launched the Dreamcloud, Awara and Siena brands to cater to a variety of sleep preferences. Our mission is simple, we strive to make inspiring products people love coming home to (and to help everyone afford a great night’s sleep)!
Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post purchase journey. We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family.
Oh, and by the way – we’ve been doing the “remote work thing” since the day we started. Here at Resident, you can expect to work alongside a hard working team who understand how to create meaningful connections and get great work done, virtually – it’s in our nature!
To be considered for this remote opportunity, you must reside and be authorized to work within the United States.
About the Role
We are looking for a Sr. Accountant, General Ledger to join our growing Finance and Accounting Team. The Sr. Accountant, General Ledger will oversee general accounting operations by controlling and verifying our financial transactions. Responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end closing procedures. A successful Sr. Accountant, General Ledger combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. The ideal candidate will have a successful track record of managing cross-functional tasks and projects in a fast-paced environment.
What You’ll Be Doing
Account for transactions under US GAAP and in accordance with company accounting policies Prepare monthly journal entries Perform monthly balance sheet account reconciliations Perform flux analysis on respective balance sheet and P&L accounts Achieve completion of all month/quarter/annual close processes timely and in adherence to close calendar Collaborate with Technical Accounting on appropriate accounting for non-standard accounting transactions Partner with FP&A on budget/forecast and close results Design, document, implement, and execute internal controls to ensure transactions and balances are accurately reported Perform analysis and provide insight into account balance details and drivers of change Support external audit by providing timely and accurate support schedules as requested Continuous evaluation and identification of process improvements Cultivate strong partnerships with Accounting, Finance, Technology, and other functions Mentor and develop junior staff members Conduct ad-hoc analysis and tasks as requested Handle special projects related to technology, systems, automation, new initiatives, or other requests
Skills/Competencies:
Ability to work in ambiguous, unstructured, fast-paced and dynamic environment Comprehensive understanding and knowledge of month-end close procedures Accountable to content of work product and meeting deadlines Ability to multi-task with strong sense of urgency Excellent verbal and written communication skills Collaborative with others at all levels within and outside Finance Self-motivated, proactive, and inquisitive Ability to work independently without a lot of guidance Strong organization skills and attention to detail Excellent work ethic Process mindset with continuous improvement mentality Analytical and problem-solving skills Experience with developing, implementing, and executing effective internal controls Comfortable with change and quick learner of new skills, processes, tools, and accounting concepts Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)
Qualifications:
Bachelor’s or Master’s degree in Accounting from an accredited university CPA (or path to it) required; MBA a plus 5+ years of work experience in an Accounting role Big 4 and or public company experience preferred Knowledge of US GAAP and internal controls NetSuite experience a plus
What Resident has to offer
Competitive salary Medical / Dental / Vision insurance HSA company contributions 401k matching benefits Generous paid time off & holiday schedule Wellness benefits Free mattress!
CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer’s needs.
Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.
At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
This is a fully remote position. To be considered for this opportunity you must reside within and have the right to work within the United States
About the Role:
In this newly created position on our Accounting Team, the Manager, Inventory Accounting will report into the Director of Accounting Operations and take full ownership of all Inventory Accounting responsibilities in a fast paced and growing ecommerce and retail business. In this leadership role, you will have full oversight of all Inventory Accounting with the support of a Sr. Accountant, Inventory.
Key Responsibilities:
Account for inventory under US GAAP and in accordance with company accounting policies Review monthly inventory-related journal entries Review monthly inventory-related balance sheet account reconciliations Perform flux analysis on respective balance sheet and P&L accounts Execute completion of all month/quarter/annual close processes timely and in adherence to close calendar Ensure stock ledger is reconciled to 3PL reporting weekly, at a minimum Collaborate with Technical Accounting on appropriate accounting for inventory transactions Partner with FP&A on budget/forecast and close results Partner with Supply Chain/Ops on developing/revising processes and policies, creating budgets/forecasts, and providing/understanding actual results, etc. Understand and observe physical inventory processes and counts Perform inventory analysis to determine appropriate reserve and methodologies for shrink and excess/obsolete/slow-moving inventory Design, document, implement, and execute internal controls to ensure inventory transactions and balances are accurately reported Perform analysis and provide insight into account balance details and drivers of change, particularly around COGS Support external audit by providing timely and accurate support schedules as requested Continuous evaluation and identification of process improvements Cultivate strong partnerships with Accounting, Finance, Supply Chain/Ops, and other functions Mentor and develop junior staff members Conduct ad-hoc analysis and tasks as requested Handle special projects related to technology, systems, automation, new initiatives, or other requests
Skills/Competencies:
Ability to work in ambiguous, unstructured, fast-paced and dynamic environment Accountable to content of work product and meeting deadlines Ability to multi-task with strong sense of urgency Excellent verbal and written communication skills Possess agility and ability to prioritize Collaborative with others at all levels within and outside Finance Self-motivated, proactive, and inquisitive Ability to work independently without a lot of guidance Strong organization skills and attention to detail Excellent work ethic Results-oriented Ability to turn a thought into execution Process mindset with continuous improvement mentality Analytical and problem-solving skills Experience with developing, implementing, and executing effective internal controls Comfortable with change and quick learner of new skills, processes, tools, and accounting concepts Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)
Qualifications:
Bachelor’s or Master’s degree in Accounting from an accredited university CPA (or path to it) required; MBA a plus 7+ years of work experience in an Accounting role Inventory accounting experience required Retail and/or e-commerce experience a plus Knowledge of US GAAP and internal controls Big 4 and or public company experience preferred NetSuite experience a plus
What We Offer (subject to eligibility requirements):
Remote-first workplace (since 2016!) Competitive salary Annual bonus potential Health, Vision & Dental Insurance HSA company contributions 401K with company match component “Take what you need” PTO Wellness benefits WFH office and cell phone/internet stipend A FREE MATTRESS plus an awesome Friends and Family discount!
If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary range for this position is $93,600 – $128,500. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]
Resident is a privately-held company headquartered in San Francisco, CA., with a dedicated New York City office, London and an R&D facility in Tel Aviv. Learn more at: https://www.residenthome.com
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers.
QMC is headquartered in Pittsburgh, PA. Remote opportunities may be available for this position.
The Posting Payment Specialist oversees the intake of payments by accepting and processing billing statements and conducting audits for each billing cycle. The Posting Payment Specialist must be able to keep accurate electronic and paper records, maintain accurate billing processes, and demonstrate computer skills, attention to detail, and mathematical ability.
Responsibilities:
Pulls deposits from bank lockbox/website and remits from various websites to post payments
Runs deposit reports to make sure daily deposits are balanced
Posts all payments and denials
Maintains up-to-date knowledge of the accounts being posted, especially schedules and payers
Calls insurance companies when needed to request remits
Acts as a backup to find remits on various websites.
Requirements
Qualifications:
High school diploma or equivalent is required
Must be able to type 35+ words per minute.
Basic accounting principles and medical billing experience preferred, but not required
Basic computer knowledge, and experience with Microsoft Office products including Word, Excel, and Outlook
Customer service oriented; attention to detail, accuracy, and data entry skills
Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment
As an Online Task Contributor your ultimate goal will be to contribute towards evaluating websites and products over time and making internet search more exciting, relevant and interesting for all end users in the United States.
In this job you will be accessing tasks from your laptop or desktop PC at home, you will be evaluating online search results in order to improve their content and quality.
You will be required to provide feedback on content found in new products and search engine results.
You will play a part in improving the quality of one of the largest search engines in the world using both your laptop/desktop PC and Android or iPhone mobile device.
Who is suitable for this job?
We are currently seeking highly tech savvy, dynamic and creative Internet users who have a familiarity with a wide variety of Apps and have a strong interest in all forms of social media, specifically those who are an active daily user of their Gmail account.
We require suitable candidates to own & use a desktop/laptop as well as an Android or iPhone mobile phone preferably running the latest OS version, you must be familiar with downloading Apps on your phone and you should also be willing to download certain required Apps.
Hours for this role are up to 10 hours per week depending on task availability but will not be more than 10 hours per week.
You should be a flexible, reliable avid internet user.
In this role you will have the freedom to complete tasks from your own home, scheduling your own hours, this opportunity should not be considered as a primary or guaranteed source of income but is designed to supplement your own income. The volume of available tasks can vary on a weekly basis. You will receive push notifications when tasks are available through the custom App that you will be required to download. We are seeking people who specifically have a desktop PC and an Android or iPhone mobile phone running the latest OS version and the Google Search App installed to complete tasks.
What are the main requirements for the job?
You must have full professional proficiency in written and verbal English
You must be living in the United States for the last 3 consecutive years
You must own a Desktop/Laptop PC
You must own an Android or iPhone smartphone running the latest OS version
Gmail must be your primary Email account and used frequently
Active daily user of Gmail and all forms of social media, some tasks may be social media based
Latest version of the Google Search App installed on your mobile device
You must be highly Tech-Savvy and familiar with a variety of Apps
Willingness to download Apps
You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
Desirable Technical Requirements:
Laptop with video camera And/ Or Android Device better than; Minimum 8MP HDR camera @ 30fps 64GB storage 4GB RAM Android 10+
Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.
Additional Job Description
As an Online Task Contributor your ultimate goal will be to contribute towards evaluating websites and products over time and making internet search more exciting, relevant and interesting for all end users in the United States.
In this job you will be accessing tasks from your laptop or desktop PC at home, you will be evaluating online search results in order to improve their content and quality.
You will be required to provide feedback on content found in new products and search engine results. You will play a part in improving the quality of one of the largest search engines in the world using both your laptop/desktop PC and Android or iPhone mobile device.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
The new ShowingTime+ organization within Zillow Group is a market leader in developing cutting-edge software solutions and services for agents, brokers, and multiple listing services (MLSs). We build solutions that agents can use across the listing lifecycle including listing marketing, showing management, feedback, offer management, recruiting, transaction management and analytics solutions. Our wide array of products and services are built on technological innovations designed to bring efficiencies to all users!
About the role
The ShowingTime+ Demand Generation team is seeking a Senior Marketing Email Specialist to accelerate the execution of email campaigns and increase awareness and interest in our brand, products, and services. Your primary focus will be to improve the business impact of our email marketing program by ensuring that performance goals are met through ongoing analysis, experimentation, and the creation of a cohesive buying journey using automation and personalization. As a vital member of the marketing team, you will directly support email initiatives for events, product launches, content marketing, webinars, and partnerships. Ultimately, you will need to identify and implement creative solutions to amplify our brand’s footprint in the marketplace!
Key responsibilities
Collaborate with stakeholders across Marketing, Product, Sales, Industry Development and to build comprehensive email marketing campaigns.
Identify target audience and grow our email subscription list.
Design and implement direct email marketing campaigns.
Create and edit basic graphics needed to accurately execute emails through the use of tools such as Photoshop, Illustrator, Canva or Sketch.
Develop copy and proofread emails for clarity, grammar, and spelling.
Upgrade our email templates using graphics, personalization, and advanced features.
Ensure timely and accurate communication with clients via email to minimize unsubscribes.
Analyze campaign performance and optimize based on findings.
Report on sales revenue generated from email marketing efforts.
Ensure emails follow B2B industry policies and standard processes.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $83,900.00 – $134,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
5+ years of experience leading successful B2B email marketing programs
Highly proficient with 3-5 years of experience in email marketing and using supporting technology such as Hubspot, Marketo, or Pardot.
Experience with marketing automation tools and supporting technology stack.
Possess a clear understanding of basic marketing principles, such as lifecycle stages, marketing channels, and their KPIs.
Proficient with HTML and CSS.
Experience supporting omnichannel marketing campaigns using Inbound methodology to deliver a personalized and cohesive buying journey.
Experience working with sales teams and other customer-facing groups to acquire new customers or engage existing ones.
Ability to work under pressure and tight deadlines.
Ability to work independently and efficiently with minimal supervision.
Team player who can collaborate with others on simultaneous projects.
Bachelor’s degree in Marketing, Communications, or a related field.
Knowledge of Adobe Creative Suite, along with experience creating short videos.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.
GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save over $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role:
*NOTE ABOUT THE ROLE* Contract will begin immediately and end on December 31, 2023 with the potential to renew/extend in 2024.
This person will primarily be responsible for managing all research logistics and data support for the Insights team. This includes overseeing recruitment, incentive fulfillment, panel management, programming, data pulls, and supporting dashboard creation and research reporting. This person will also own smaller quantitative and qualitative research projects (as needed), and occasionally work independently with the Product, Design and Marketing teams to develop research studies and deliver actionable insights.
Skills & Qualifications:
This person must have 3+ years of professional or internship experience in market research, consumer/user research, research operations or analytics.
Experience with and a strong knowledge of Qualtrics is required.
Knowledge of Userzoom, dscout, Sermo, Tableau or SQL is preferred.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!
GoodRx is America’s healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved over $60 billion using GoodRx and millions of consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores.
Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.
ABOUT THE HIRING PROCESS:
When you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply to this job to kick off the process.
JOB TYPE: Freelance, Contract Position (no agencies/C2C – see notes below)
LOCATION: Remote – United States (TimeZone: EST, PST/CIST, CST | Partial overlap)
HOURLY RANGE: Our client is looking to pay $40 – $100/hr
They want skilled illustrators who are experienced, enthusiastic, creative, and versatile to help capture, develop, and create new and innovative ideas. This person’s work will represent our client’s projects and brands, and will become an extension of the spirit of their efforts.
Your Skills:
Prior work experience as an Illustrator, graphic designer, or similar
Portfolio of completed illustrations / works
Ability to work under pressure and meet deadlines
Ability to pivot and work on multiple projects at the same time
Professional experience using CAD software
Drawing, color, and digital drawing skills
Knowledge of image editing and design software (i.e. Figma, Adobe Illustrator / Photoshop)
Strong conceptual and artistic skills
Able to clearly communicate challenges with expectations and / or deadlines
Bonus:
Experience with 3D and VR
What you’ll be working on
About Our Client
Our client is a forward thinking, hard-working, web3 team — building a future where art, tech, games, and community collide.
What You Should be Able to Do
The Job:
Brainstorm with the team to come up with creative ideas
Prepare, design, and propose rough draft illustrations for project needs
Define any time constraints or roadblocks as early in the process as possible
Refine image designs using illustration software
Be able to enhance design concepts
Apply complex isometric techniques to add perspective to design shapes
Ensure that illustrations meet specified color and quality standards
Symetra has an exciting opportunity to join our service team as Associate Customer Operations Representative!
About the role
The Associate Customer Operations Representative is responsible for reviewing and processing financial and non-financial activities for our active annuity products, including, but not limited to: withdrawals, transfers, beneficiary changes, account maintenance. Must be able to maintain a high level of accuracy to ensure a positive customer experience.
What you’ll do in this role
Process financial and non-financial activities into administrative systems and preparing or keying checks and wires.
Direct contact with customers and or agents to resolve open issues.
What we offer you
“If you want to invest in yourself and build a career, this is a great place to work. If you don’t want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. – AVP Internal Sales, Training and Development
“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. – Actuary III
“Symetra values learning. Symetra has so many resources – whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. – Financial Reporting Lead Senior Analyst
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overviewopens a pdf file
Compensation
Hourly Salary Range: $21.00- $25.71 plus eligibility for annual bonus program
experience and skills
Entry level support role. Some prior work experience. Requires general skills, basic understanding of computer applications and data entry. Good organizational skills.
We empower inclusion.
At Symetra, we aspire to be the most inclusive insurance company in the country we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom.
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit:
https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Job Description Symetra has an exciting opportunity to join our team as a Sr. Enrollment Coordinator!
About the role
In this role, you will deliver high quality enrollment experiences, in partnership with the Enrollment Strategy Manager, for our broker partners and clients. You will handle configuration and EDI timelines for Symetra’s Enrollment Platform, while coordinating across the Benefits division to drive successful Voluntary enrollments.
What you will do
Timeline Management for Client Enrollments: Leverage the Symetra Enrollment Platform to build and run the timeline of activities required to ensure a successful enrollment technology deployment Configure and test each case build according to defined specifications from the broker, client, and carriers Ensure all key project milestones are met Assist the team with developing best practices and process improvement to create efficiencies in the enrollment process Re-Enrollment Strategy: Act as liaison for Regional Account Managers and serve as a single point of contact to support case re-enrollments Maintain enrollments by uploading census files for new hires, EDI setup, loading in-force coverage information for reservice accounts, and running reports for internal and external account management Support the renewal process by adding new product lines, changing enrollment file output configuration and other activities at renewal Perform user acceptance testing Support: Establish and manage assigned cases to ensure all API and EDI files are tested and functioning as expected in production Troubleshoot, perform root cause analysis, and resolve any transactional errors and/or case-level impacts Participation Results Reporting: Support the development of Voluntary participation reporting which will enable the organization to have better awareness of the success of various enrollment capabilities and methodologies Why Work at Symetra
Here’s what some of our employees have to say about why they work at Symetra:
“At Symetra, you will find an environment where leaders, peers, and subordinates all work together. A place that values all your skills, whether academic, personal, or functional.” Alex A. – Corporate Records Manager
“We’re big enough to make an impact on the country, but small enough to care and know who you are and what you’re contributing to the organization. All new ideas are welcome!” Stephanie F. – VP Customer Service & Operations
What we offer you
Benefits and Perks
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation
Salary Range: $73,200 – $122,000 plus eligibility for annual bonus program
Your experience and skills
Bachelor’s degree or equivalent work experience required 5+ years of progressively responsible work experience in group/voluntary benefits preferably through two of the following: benefits administration experience, enrollment firm or insurance carrier Demonstrated experience as a Selerix case builder required Extensive knowledge of insurance industry and market practices Proven track record of influencing others and working with a diverse group of stakeholders Excel Proficiency Benefits Administration System Experience Advanced knowledge of database structure and theory Change management skills Strong analytical, decision making, and problem-solving skills Works well in a metrics-driven environment, with an emphasis on efficiency and individual production Proficiency managing projects involving multiple collaborators Self-starter with excellent organizational and time management skills Fast learner with a focus on quality Some occasional travel required We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Job Type Full-time Description Soleo Health is seeking a Billing Specialist to work Remotely (USA). Join us in Simplifying Complex Care! Specialty Pharmacy or Infusion experience required.
Soleo Health Perks:
Competitive Wages 401(k) with a match Referral Bonus No Weekends or Holidays! Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) options Paid Time Off Education Assistant Program Great Company Culture!
The Position:
The Billing Specialist will primarily be responsible for insurance and self-pay billing, excluding Medicare. This role is also responsible for submitting electronic and paper claims. Follows up with clearing house vendors on accepted and working rejections. Responsibilities include:
Preparation of accurate medical claims based on contracted agreements for services to various payers (e.g. Commercial Payers, Government Payers, Employer/ Institutional Payers). Reviewing and identifying claims pricing discrepancies based on updates/changes to fee schedules. Creates and submits secondary electronic pharmacy and medical claims in a timely manner. Billing of manufacturer copays, which includes entering the necessary information into portal or billing via paper at time of initial billing. Monitors billing requirements pursuant to contracts with third party payers or government programs. Answer insurance/billing questions from branch staff and help educate. Review information from electronic medical records in patient account (IE: auth, benefit verification, orders, accounts receivable, etc.) to ensure preparation and submission of clean claims. Perform routine revenue review of claims billed within the current month. Answering incoming calls and triage if necessary. Create claim batches and process them via electronic submission. Manually process any claims that are not eligible for electronic billing. Identify any claims that need attention, make corrections, and resubmit. Ensure coding to the highest level of specificity and for maximum reimbursement by third party payers. Daily review and follow up of unbilled delivery tickets in billing review and ready to bill queues. Accurately notate patient accounts to reflect all actions made including marginal, split claim notes, missing COGS, etc. Coordinates with the pharmacy team daily to ensure any PBM issues are addressed and resolved, accepted into revenue and billed timely Effectively utilize time and resources to meet performance goals. Provides exceptional Customer service to internal and external customers. Ensures compliance with federal, state, and local governments, third party contracts, and company policies. Clearly communicate any billing related issues to all appropriate parties including: Intake, collections, RBL, and manager. Monitoring the unbilled-pending invoices queues and communicate to the branch on missing or needed documents or information. Maintain current knowledge of departmental and organizational policies.
Schedule:
Monday-Friday, 8:30a-5p Requirements 3+ years’ experience in medical billing Home infusion or specialty pharmacy experience required Knowledge of HCPC coding and medical terminology Experience providing customer service to internal and external customers Must be dependable. Excellent phone and email communication skills Working knowledge of ICD10, CPT, NCCI; must be familiar with modifier application and standard billing regulations The ideal candidate will have experience with infusion and specialty pharmacy billing High School Diploma or equivalent
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo’s Core Values:
Improve patients’ lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Billing rep, medical billing, coding, reimbursement specialist
Job Type Full-time Description Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Underwriting Support candidate to join our growing team. This is a great opportunity to learn about the exciting world of mortgage financing. If you enjoy working in a fast paced environment, this position might be for you! This is a Monday through Friday, 8:30am to 5pm position. Triad Financial Services offers health insurance benefits, a 401K program, the opportunity to earn up to 15 days off within your first year, 7 paid holidays, a tuition reimbursement program, opportunity for advancement and so much more.
Essential Duties and Responsibilities:
Review information submitted for pending conditions list – clear conditions and update customer/dealer/broker w/ new approval letter. The accurate and timely encoding of information from applications into the Encompass database of essential data pertinent to the processing of a loan application in order to make it ready for credit decision by Triad Underwriters. Contact the dealer/broker/customer for any missing information needed to input the application in a timely manner Pulling and reviewing credit for each applicant and communicating issues to underwriters timely and effectively. Basic knowledge of each department and providing telephone support to the client base in order to accurately address any and all queries they may have prior to the submission of a loan application. Promptly provide adequate loan application status updates, as required, to the client base via telephone and/or email. The expedient resolution of issues raised by the client base during the initial stages of the loan application process, as permitted by the Processor’s scope of responsibility and authority. Responsible for the timely distribution of pertinent physical documents to the client base. This includes but is not limited to, the mailing of ECOA notices, loan decline letters, and property appraisals. Serving as a liaison between the client base and Underwriters whenever required. Perform related duties as assigned by supervisor Requirements Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office – Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices High school diploma or GED required Salary Description $20.55 To $22.00 / Hour
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.
As a proud recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is supporting and building a workforce that is as diverse as the patients and communities we serve. Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.
Job Description Summary:
Hiring Range From: $17+
Responsible for processing patient reimbursements. Must be familiar with MS Outlook and have experience with computer systems. Prior experience working within healthcare industry a plus.
Responsible for the timely, accurate submission of invoices to responsible payer, of any type, for all services and products provided. Evaluates payments received and application to the patient account.
Follows-up with responsible parties to ensure the receipt of timely, accurate payments. Assists with Billing and Collection Training and completes “second level” appeals to payers. Job Description:
Job Responsibilities:
Submits timely, accurate invoices to payer for products and services provided. Understands the terms and fee schedule for all contracts for which invoices are submitted. Correctly determines quantities and prices for drugs billed. Verifies that the services and products are correctly authorized and that required documentation is on file. Ensures that invoices are submitted for services and products that are properly ordered and confirmed as provided. Evaluates payments received for correctness and applies payments accurately to the system. Verifies that payments received are correct according to the fee schedule. Applies the payment correctly to the patient account. Ensures that secondary bills and patient invoices are mailed within 48 hours of receipt of payment. Notifies the Reimbursement Manager if there are overpayments and/or duplicate payments for the same service. Transfers payments belonging to other offices within 48 hours of receipt. Follows up on invoices submitted to ensure prompt and timely payment. Calls to verify that claims submitted were received and are in processing. Sends letters to the patient or responsible party when their insurance carrier fails to make payment reasonable time frame. Generates and mails statements and collections letters. Follows-up on all denials within 48 hours of receipt. Ensures compliance with policies and guidelines outlined in the contract terms and fee schedule. Follows HIPPA guidelines when accessing and sharing patient information to maintain patient and business confidentiality. Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.
No
Basic Education and/or Experience Requirements:
High School Diploma or equivalent. 0 – 6 months previous Infusion Reimbursement or Intake/Admissions experience Basic Qualifications & Interests:
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions). This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.
Due to some state pay transparency laws, below is the minimum pay for the position:
Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Minimum pay is $15.96+ Benefits:
-401k
-Dental Insurance
-Disability Insurance
-Health Insurance
-Life Insurance
-Paid Time off
-Vision Insurance
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
remote type Remote locations Atlanta, Georgia, USA time type Full time posted on Posted Yesterday job requisition id R0044670 Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Paying $15.30hr
Mon-Fri Schedule Day Shifts ONLY
Summary of This Role Responsible for research and resolution of customer charge backs. Requires detailed transaction research, analytical skills, and documentation of actions taken including phone calls to merchants, cardholders, and others as appropriate. Applies bank and card industry regulations and practices in resolving disputes. May also compile aggregate statistics on charge backs for use by the company in identifying patterns and improving overall customer service.
What Part Will You Play? Develops and applies the basic skills appropriate to research, process, and resolve chargeback/reversal requests for 3 or more dispute reason codes specific to 1 of the supported card brands, by utilizing established processes in a multi-client/system environment and adhering to association regulations. Gathers and analyzes cardholder and/or merchant account transactions to determine if the disputed transactions are covered under federal regulations, organizes supporting information, and applies appropriate credit/debit adjustments to accounts based on the final result of arbitration. Works basic assignments from work queues as directed. Assists with the segmentation of pending requests from various work queues into the appropriate work flow based on request type and complexity. Begins to develop an intermediate knowledge, pertaining to a single card brand (i.e. Visa/MasterCard/Discover/Amex), and federal regulations governing credit card chargebacks and reversals through training, online research of regulations, and adhering to department processes and procedures. What Are We Looking For in This Role? Minimum Qualifications
High School Diploma or Equivalent
Preferred Qualifications
0-2 years related work experience handling dispute resolutions throughout the association lifecycle. What Are Our Desired Skills and Capabilities? Skills / Knowledge – Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. Job Complexity – Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making. Supervision – Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision. Skills / Knowledge – Working knowledge of association and card industry regulations The position listed in this requisition is ineligible for the referral bonus award program
LI-Remote
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Role description 📖 We’re seeking an experienced and enthusiastic Product Support Specialist to join our growing global team. As part of the Reachdesk Product Support team you’ll be communicating directly with users and vendors to answer enquiries, resolve issues, manage documentation and ensure that all customers receive an outstanding level of service.
You’ll work closely with Customer Success, Product and Engineering teams to ensure a speedy diagnosis, prioritization and resolution of all issues. We want you to be an expert in the individual features that make up the Reachdesk platform and translate this expertise into solving customer issues. You’ll also help define and shape the product goals, priorities and roadmap based on your frontline knowledge of customer needs. Last but not the least, you’ll have a unique opportunity to make an impact on a growing Product Support team
What you’ll be doing 🧠 Communicating directly with users and vendors to answer product questions and address issues through email, chat, and video conferencing. Providing consultative service by identifying customer goals, directing them to best practices and answering product questions. Troubleshooting product issues and bugs from start to finish. Offering alternative solutions and going above-and-beyond where appropriate with the objective of delighting and retaining customers. Continuously evaluating and identifying opportunities for process improvements that positively impact customers’ experience. Prioritising and managing your backlog of tickets and staying on top of responsibilities. Writing and improving Reachdesk help documentation. Assisting the development of best practices for handling support requests. Identifying and tracking customer feedback to better advocate on behalf of our users. Acting as a liaison between customers and the Product / Engineering teams to resolve product issues. Collaborating with the Product team to shape product goals, feature priorities and roadmap based on your knowledge of customer challenges. Outside of your daily responsibilities 🎧 Onboarding and mentoring new team members. Partaking in cross-functional Projects. Plenty more good stuff! About you 👍 2+ years of experience in support or other service-oriented customer facing roles at a SaaS company. Superb communication (both written and verbal), attention to detail and organisational skills. Experience writing support content and documentation. Strong troubleshooting, root cause analysis, and problem-solving skills with SaaS solutions. Experience managing issues through the end-to-end support lifecycle: initial customer inquiry, triage, troubleshooting, and writing effective bug reports for the development team. Experience making sense of complex issues and communicating clearly to customers and internal stakeholders of varying technical skill levels. Experience supporting customers through tools such as Jira, ZenDesk or similar. You love learning, you are curious, and you know it’s ok to ask for help – but you are also ready to help and support others. Passion for startups and a self-starter. Bonus Point: Ability to work within the Western Coast time zone, ensuring seamless collaboration and real-time communication. What we offer 💰 Salary between $60,000 – $64,000 plus stock options. The chance to build something special and work directly with experienced founders. An opportunity to grow quickly with a company that is breaking new ground. Full autonomy over your own team and projects. Remote working & flexible hours. Competitive Medical, Dental, Vision coverage. 401(k) matching program. Unlimited PTO. Our interview process consists of 🖋️ A 30 minute interview with a member of our talent team, focused on your experience, preferred ways of working and culture fit. A take-home Written Exercise consisting of real customer inquiries, to evaluate your written communication skills. A 60 minute interview divided in two parts. Where the first 30 minutes will be with a senior member of the Product Support team and the next 30 minutes with Hiring Manager
Are you an experienced accounting professional who would love a part-time, virtual position that would allow you to achieve the optimal work/life balance that you have always dreamed of? Would you enjoy using your bookkeeping expertise to remotely help small businesses thrive, all from the comfort of your own home office? Tired of commuting through nightmarish weather compounded with 50+ hour work weeks? If you’re interested in working part-time (between 25-30 hours a week) during traditional daytime business hours for an award-winning organization leveraging cutting edge technology to pioneer the work-from-home revolution, then we may have the perfect opportunity for you!
About Supporting Strategies
Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure and proven process to deliver a full suite of outsourced services, including accounts payable, accounts receivable, bookkeeping, financial reporting, controller level services and payroll administration.
Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 400 employees nationwide.
Why Work for Supporting Strategies?
SOUGHT AFTER FLEXIBILITY! MEANINGFUL WORK/LIFE BALANCE – Our unique, virtual, work-from-home opportunities allow you to harmoniously balance your family obligations, passions, and love of ‘getting into the numbers.’ DISTINGUISHED REPUTATION – Supporting Strategies has received the distinction of being a Top 50 Franchisee Satisfaction Award winner by Franchise Business Review for the past 4 years running. Franchise Business Review has also named Supporting Strategies as one of the Best Franchises for Women consecutively over the past 3 years. LEADING EDGE TECHNOLOGY – Opportunity to advance your technical skills using the latest and most innovative cloud-based platforms. The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word “delight” when defining these responsibilities because it appropriately captures how passionate we are about these initiatives and we naturally hope you will share in our sentiment.
Client Delight – Building Great Client Relationships
Provide exceptional accounting and operational service to our clients. Demonstrate thorough understanding of professional accounting and bookkeeping practices. Keep abreast of the latest developments in technologies to deliver outstanding quality service. Support client onboarding process for all assigned client engagements in accordance with defined process. Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis. May also include payroll, HR administration and special projects as assigned. Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication, delivery on deadlines and stellar accounting support. Manage day-to-day relationships with clients while performing within established processes and budget parameters. Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency. Team Delight – Creating a Satisfying & Collaborative Virtual Environment
Complete virtual training with guidance from your manager in accordance with established Supporting Strategies procedures. Communicate with your manager regarding your established schedule, desired hours and any potential capacity issues. Participate in recurring team and one-on-one check-in meetings to ensure you are aligned for success. Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals. Does everything you have read so far sound appealing? We hope so! If you meet the qualifications below, we would absolutely love for you to apply!
A minimum of a Bachelor’s degree in Accounting, Finance or related field. 5+ years of demonstrated ability to provide detailed level bookkeeping support – accounts payable, accounts receivable, closing books on a monthly basis and preparing financial reporting and analysis for small businesses. 1+ years of transactional accounting experience using QuickBooks for/in a professional organization. Capacity and commitment to work part-time (between 25-30 hours) during traditional daytime business hours supporting clients. Ability to communicate clearly and professionally, both orally and in writing. Willingness to consistently and accurately follow established policies and procedures. A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed. Confidence in learning and embracing new technology to solve client issues. Experience in developing strong remote team relationships based on trust, accountability, integrity, and sharing of best practices. Commitment to maintain the highest level of confidentiality while working with client data. A dedicated office space that has a reliable, high-speed internet connection. Pay range Pay Range $28—$30 USD As online scams are rampant, don’t fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.
Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.
Peachtree Versatile Assistants (VAs) function as executive assistants to clients. They are the main point person for clients and are responsible for interpreting and executing tasks assigned by the client.
We help these individuals and teams with administrative and operational tasks, giving them the gift of time so they can focus on growing their businesses. By hiring our “versatile” assistants (VAs) our clients gain access to a whole team of highly skilled professionals, all while saving on traditional employment overhead costs.
The Peachtree VA culture is founded on the ideals of passion and personality. Every assistant on our team has a passion for their trade and has the grit, natural curiosity, and spirit to match. It is with these qualities that we are able to deliver trustworthy, high-end assistance with a personable flair to our clients.
Responsibilities include, but not limited to:
Executive Assistant Support Regular client interfacing (via phone/video conference) Email management (checking/organizing one or more inboxes for each client) Calendar management (coordinate internal and external meetings for multiple executives, manage hectic and complex calendars) Preparing materials such as presentations, expense reports, spreadsheets, documents, etc. Travel management (researching itineraries, making reservations, booking international and national flights, etc.) Assist with the development of communications and content (e.g. webinars, newsletters, emails, website content) Research tasks Support implementing digital marketing plans (i.e. scheduling newsletters or social media posts, etc) Operations Support Creating/executing/maintaining standard operating procedures, workflows, and processes Admin tasks associated with CRM software
KEY ATTRIBUTES
Confident, decisive, and experienced communicator with strong written and verbal skills that can use tact and diplomacy when interfacing with different personalities Professional and friendly demeanor Detail-oriented, but able to work efficiently with minimal errors Ability to work in a fast-paced virtual environment, manage priorities/deadlines accordingly Tech-savvy, eager, and quick to learn new technology Independently seek to identify and resolve problems in a timely manner with minimal direction and maturity, being a creative and proactive problem-solver Capable of performing duties with a high level of confidentiality and discretion while exhibiting integrity and trustworthiness with sensitive information Cope well with ambiguity and changes in direction as solutions are developed Ambitious, engaging, positive self-starter, flexible, patient, and open-minded with a great attitude
QUALIFICATIONS
Bachelor’s degree preferred Experience working remotely preferred 2+ years of providing complex calendar management, travel, and expense reports for 1 or more executives Available to complete work, take calls, etc. during business hours Monday – Friday At least 15 hours/week of availability Previous experience managing multiple clients, accounts, and projects preferred Mac (preferred) or PC Computer (including webcam) and the most recent version of MS Office installed (all programs; PowerPoint, Word, Excel, and Outlook) A fast and reliable internet connection Smartphone with email capabilities and the ability to download various apps Preference to candidates proficient in common online programs/software used by small business owners. ***We are currently not accepting candidates who have full-time jobs or are enrolled in school full-time
ADDITIONAL INFORMATION
Location: Remote 1099 contractor position Hourly rate is $22/hr All applicants may be subject to a background check All candidates to complete a comprehensive skills assessment Peachtree Versatile Assistants (Peachtree VA) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Work Locations: With the exception of some select roles that have in-office requirements, A+E Networks operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).
Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.
Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.
Division Story The Marketing division is an in-house, full-service B2C/B2B brand and marketing team of talented, curious and purpose-driven members with diverse skill sets and backgrounds. We work on interesting and varied projects across multiple disciplines. As an employee of A+E Networks, you’ll be part of a global media and entertainment company that values diversity, representation, flexibility and kindness. In fact, Forbes named us one of America’s Best Midsize Employers, and Newsweek included us in their list of America’s Most Loved Workplaces for 2021 and 2022, as well as one of America’s Greatest Workplaces for Diversity in 2023. If this sounds interesting, read on for more details! Job Description We are looking for someone who enjoys doing a little bit of everything in their day-to-day. You could be planning the quarter’s corporate social media strategy one day, writing and sourcing creative for an important presentation the next or contributing your ideas to a strategic naming assignment. We do a little of everything in our department and the person who enjoys that, we’ll enjoy this team (and the role they play in it).
MORE ABOUT WHAT YOU’LL DO:
SOCIAL MEDIA: Oversee A+E Networks social media across Facebook, Instagram, Twitter and LinkedIn, including related corporate account(s). Management – Manages day-to-day operations of corporate social media. Leads quarterly content calendar, brainstorms post concepts with team, sources creative assets across the organization, sends posts for approvals to PR leads, schedules posts in content management system, and tracks progress in Airtable. Creative – Works with creative and photo team to find or create attention-grabbing art tailored for Instagram’s visual grid with optimized specs per platform. (A plus: experience selecting and cutting creative.) Writing – Works with editing team to author post copy that complements art and conveys a clear marketing value. Overall, fine-tunes a more distinctive B2B media publication voice. (A plus: ability to author post copy.) Strategy, Reporting, Growth – Further develops social media guidelines and ideates new editorial devices. Prepares performance reports quarterly with insights and recommendations. Strategizes on growing reach, engagement, and/or follower growth organically without budget. Collaborates with brand social teams and external agencies to share best practices. ACCOUNT MANAGEMENT & COPYWRITING Supports the Account Management and Copy Writing teams: Manages assignments and projects under supervision of Sr. Account Manger Writing assignments in partnership with Dr. Content Strategy and Lead Editor PRESENTATION SUPPORT: Parters with other team members on creating and managing business narratives across divisions. Management – Works with divisional leads to manage presentation projects, working directly in PowerPoint and collaborating with Sr. Designer, Global Brand Marketing. Strategy – Outlines and builds compelling stories and persuasive sales/business narratives, with a data-backed approach. Creative – Can design and/or edits high-level PowerPoint and Keynote presentations. Reports to and works closely with Sr. Director, Account Management within Global Brand Strategy, on various corporate marketing projects. WHAT YOU’LL LEARN:
On our team, you’ll have the opportunity to put all your creativity and love of social media and writing to work in a supportive environment with likeminded people. You’ll learn that all ideas are welcome on our collaborative team.
YOUR STORY:
1-2+ years of experience in social media or external content management. Experience in Sprout Social, Crowdtangle, or other social media content management systems preferred. BA/BS preferred in Journalism, Communications, Media, Business or related field.. Proficiency in PowerPoint and Keynote desired. Experience using Adobe Creative Suite, Figma, Box, Airtable a plus. Polished attention to detail and accuracy, ability to filter errors and spot potential issues. Multi-disciplinary and multi-talented, with a passion for learning many sides of the business. Ability to navigate discretion around highly confidential information. Excellent written and verbal communication skills. A strong collaborator and comfort navigating corporate environments. Go-getter with initiative, follow-through, resourcefulness, and can-do attitude. Outstanding organizational skills, ability to prioritize multiple tasks. Compensation Hourly Pay Range: $21.13 – $26.95 Annual Incentive Target: 5%
The annual/hourly pay range displayed serves as a good faith estimate of the
minimum and maximum base pay range for this role. Compensation for the role will
be based on a number of different factors such as a candidate’s qualifications, skills,
competencies, location, and experience. A+E offers a competitive total compensation
package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at aenetworks.com/careers.
A+E Networks proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company’s employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. A+E Television Networks is a joint venture of the Hearts Corporation and The Walt Disney Company. We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.
Study type1-on-1 InterviewStudy formatOnlineCompensation$500 choice of dozens of digital gift cardsSession length1 hourDescription
We’re looking for to interview an expert to better understand the small cooking appliance market in the US, especially with respect to trends like product features, marketing strategy and sales before, during and after COVID-19.Device requirements
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers viaDayforce. Job postings directing you to complete an application on other external sites may not be valid.
Deputy Managing Editor, Social Media
USA TODAY seeks a social media expert who believes in high-quality journalism on every corner of the Internet. This person is excited to serve as a thought leader in a landscape that changes frequently. As our audience moves into new spaces, this person will be the first to understand how to utilize those spaces to engage and provide a service. They champion visual storytelling and masterfully navigate APIs, automation and scheduling tools.
The deputy managing editor for social media will oversee strategy, workflow and best practices on all USA TODAY social accounts and work closely with newsroom colleagues on section-specific social accounts. They will also manage the Audience Team’s day-to-day operations on social platforms.
We are looking for a leader with a strong understanding of core and emerging social media platforms. This person has a desire to research and experiment with new user behaviors for news consumption and information sharing, and knows how to incorporate visuals (videos, graphics and photos) into new platforms. This person should have a track record of successfully growing and engaging new audiences, prior experience setting social strategy and prior management experience.
Always the teacher, this leader will share best practices with fellow audience editors and the broader newsroom on the latest platforms and features. They will coordinate with newsrooms across the USA TODAY Network and liaison with marketing and content strategy while maintaining positive working relationships with social media vendor contacts.
This role could include night and weekend work for tentpole events and major breaking news.
This position is remote and can be based anywhere in the US, except for Alaska and Hawaii or based at our headquarters in McLean, VA. If you live near one of our local newsrooms, you may have the option to use that as a base of operations.
Job Level: Sr Manager, Content Minimum salary: $105,000
Responsibilities:
Set social strategy for USA TODAY through research, experimentation and data analysis.
Provide newsroom-wide guidance on best practices for legacy and emerging social platforms.
Develop and track KPIs to measure performance against strategic goals, identify trends and provide insights about the performance.
Identify which platforms are best suited for specific coverage areas.
Manage a team of audience editors.
Collaborate with all newsroom sections on best practices for their sub-brand accounts and directives for emerging platforms.
Assist in coordinating news coverage and planning for a team of audience editors, leading priorities and removing challenges for your team.
Manage relationships with partners at social media companies.
Requirements:
Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
At least 5 years of newsroom experience, including management
Excellent news judgment
Excellent communication, writing and copy-editing skills
An understanding of analytics and how best to identify patterns and develop evolving strategy
An ability to interpret data and present actionable insights to teammates and newsroom staff
An understanding of different audience platforms, their users, content and strategy
A positive attitude and desire to work with a high-energy, diverse Audience Team
Flexibility. We are a 24/7 national news team working on dozens of platforms to reach audiences. Be ready to collaborate.
Employment is contingent on passing a pre-employment, post-offer background check.
Application Instructions:
We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:
Your resume – one to two pages.
A cover letter that outlines how you would approach the job.
Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.
It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
The annualized base salary for this role will range between $105,000.00 and $140,300.00. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.
This remote role reports to a Customer Support Team Lead. You must be available to begin on Monday, October 16, 2023, and attend mandatory 2-week virtual training through October 27, 2023.
You’ll Get To…
Respond to customer-submitted live chats and email in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Live Chat is our primary channel of support in this role.
Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
Stay up to date on new product features and improvements
Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Expertise with written communication and the ability to spot spelling and grammar errors.
Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
Capability of prioritizing competing requests.
Familiarity with the Squarespace platform.
Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums
Health Savings Account with Squarespace funding
Fertility and adoption benefits
Supplemental Insurance plans
Headspace mindfulness app subscription
Retirement benefits with employer match
Flexible paid time off
Up to 20 weeks of paid family leave
Equity plan for all employees
$100 per month remote Stipend
Access to supplemental insurance plans for additional coverage
Education reimbursement
Employee donation match to community organizations
6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $35,800 – $43,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
About Us: Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
With platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.
The Role: Responsible for Processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when a unrecognized transaction is escalated. What You’ll Be Doing: Resolve ticket purchasing issues as related to Fraud. Identify causes of wrongful cancellations or other undesirable situations for our Fans Document actions, processes, and policies around fraud detection and ticket procurement. Provide information to the dispute team to successfully resolve ticketing issues. Required Skills, Education, and Experience: Strong verbal and written communication skills Attention to detail Ability to manage varying workloads and deadlines
What We Can Offer: Flexible PTO Equity Medical, dental, & vision insurance Life insurance and disability benefits 401K, HSA, pre-tax savings programs New equipment setup provided Diverse Family-forming benefits through Carrot Fertility Wellness programs Tenure recognition $20 – $20 an hour At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
Job Details Description Performs duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients’ satisfaction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Creates weekly reports to monitor address and new account number changes. Initiates account changes associated with the new post office box. Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email. Creates status and summary reports for account representatives and clients. Works overtime as needed. Performs other duties as assigned. SKILLS AND ABILITIES REQUIRED:
Demonstrated analytical skills. Ability to create and manipulate existing reports using various databases and Excel spreadsheets. Good organizational and follow through skills. Ability to work independently and adhere to established timelines within the department. Excellent oral and written communication skills. Proficient with Microsoft Access, Excel, PowerPoint, and databases. High school diploma or equivalent required. 6 months of customer service or call center experience. Transaction processing experience. APPLICATION PROCESS:
You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY:
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000®.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Job Type Full-time Description The primary work of the Proposal Writer is to support the development of high-quality, compliant, and compelling government proposals. You will work closely with the internal teams and third-party partners to write and edit technical, management, past performance, key personnel, and other proposal sections in response to RFPs, Requests for Quotes (RFQs), Requests for Information (RFIs), and Sources Sought notices. The ideal candidate will have experience in proposal/pursuit management, strong time management skills, and a proven track record of writing winning state and Federal Government proposal bids.
Requirements Lead the writing, review, editing, layout, and production of RFPs, Requests for Quotes (RFQs), Requests for Information (RFIs), and Sources Sought notices Manage the full life cycle of the proposal process, from start to finish, with support from the Executive Team, Sales Team, Marketing, and Finance team Develop the ability to tell stories that address the unique needs of each client and incorporate these stories into written narratives and supporting graphics within proposals Demonstrate strong time management and planning skills, excelling in a deadline-driven environment Foster relationships and work collaboratively with different departments within the company and externally with third-party partners to produce high-quality print and digital materials that reinforce the Direct Interactions brand Be accountable and comfortable with a strong attention to detail and thrive on getting things done in an organized manner Develop and maintain sector-specific marketing content for use in proposals, brochures, company website, social media, etc. Collect, organize, and maintain all critical data for project profiles and team members Prepare and produce compelling award submissions and strive to improve standard best practices and procedures, recommend hardware/software solutions to improve proposal quality and efficiency of the project pursuit process Demonstrate proficiency with Microsoft Office Suite, Adobe Creative Cloud, and other relevant software Continually strive to improve personal writing skills and associated writing/graphic software proficiency Develop a strong understanding of the company and its capabilities across each of the many different project sectors Seek and participate in industry-related training and/or educational opportunities and industry-related professional organizations and networks Other duties as assigned to support the Sales and Marketing team A background check prior to commencing employment is required
Qualifications
A self-starter and leader with the initiative, skill, and personal commitment required to concurrently manage multiple projects and details and bring tasks and projects to full completion Strong organizational, leadership, and communication skills (written and oral) Ability to personally generate/write/develop creative, compelling (and winning) written responses to requests and solicitations. A thorough understanding of proposal and presentation best practices and tools A solid working knowledge of desktop publishing software and graphics programs (Adobe Creative Suite), word processing programs (Microsoft Word) and presentation software (PowerPoint) A working knowledge of collaborative tools such as Microsoft Teams and SharePoint Strong writing skills Excellent verbal and written communication skills including correct grammar and pronunciation Must currently reside within the United States (excludes California and New York) Legally able to work in the United States; Must be a current resident living in the US
Education and Experience
Minimum of a high school diploma or equivalent; degree preferred Minimum of 3-5 years of proposal/pursuit management experience writing winning proposals
Physical Requirements
Prolonged periods sitting at a desk and working on a computer, but may involve walking or standing for brief periods. May perform activities requiring the ability to lift, carry, push, pull or otherwise move objects. Must be able to lift up to 15 pounds at times.
Pay
Pay is biweekly via direct deposit $65,000.00-$70,000.00 per year plus a generous results-driven incentive opportunity (commensurate with experience)
Benefits
Health/Medical & Dental insurance is available after 60 days worked Accrued paid time off (PTO)
Schedule
Monday through Friday working daytime business hours 40 hours a week
Training
Date: TBD Time: TBD
Technical Requirements
Desktop or laptop; Apple/Mac, tablets or smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT compatible Operating system – Windows 10 or higher US based Internet service provider (ISP) High-speed Internet via hard wired ethernet connection, no Wi-Fi, satellite or cellular hotspot or cellular internet USB headset with noise-canceling microphone; 3.5 mm headsets are NOT approved and will not work with our software A second monitor is not required, but strongly recommended *If you are selected, your offer is contingent upon successfully completing and passing a background check
*There are NEVER any fees associated with applying or working for Direct Interactions
WE ARE NOT HIRING IN CALIFORNIA OR NEW YORK AT THIS TIME
Create an account We’re currently accepting folks from the US, Canada, UK, Ireland, New Zealand, and Australia. If you are outside these countries, you are still welcome to make an account (we’ll email you when we’re ready for you).
At Netflix, we strive to be the most engaging entertainment platform and storyteller marketer in the world. A big part of that engagement is the interaction our members have with our content and how they discover a new story they’ll love. Behind that discovery is a wealth of creative material — images, clips, trailers, featurettes, synopses, factoids, tags, and genre categorizations — that leads the industry in its scale and utilization. We are evolving and creating internal products to improve the efficiency of creative assets conceptualization, development, production, and deployment for on and off-service title discovery. In this role, you will be responsible for driving the metadata strategy and construction of taxonomies that will support these efforts.
We are seeking a Taxonomy Strategist who has experience with and passion for bringing structure to large-scale, disparate databases of creative assets that include audio-visual, static image, and textual assets. Your experience includes implementing best practices and driving adoption of standardized metadata and taxonomies. The taxonomies this person develops will support asset metadata that can be both technical, administrative and creative in nature. You must be adept at setting up users for success in applying both objective and subjective points of metadata. You will be responsible for scoping, creating, and maintaining data dictionaries, controlled vocabularies, schema governance, and data integrity/enforcement.
We are looking for someone who has extensive experience leading or driving the development and maintenance of taxonomies and metadata models for digital promotional media assets (trailers, key art, billboards, etc). The ideal candidate will be confident in making informed decisions after receiving input and asking for critical feedback from cross-functional partners. They possess the communication skills to successfully advocate for and gain acceptance of new taxonomy-related processes and governance policies. They must be concise, definitive, and convincing in their well-founded recommendations.
As a Taxonomy Strategist within Creative Production, you will work closely with Marketing, Publicity, Brand, Product Studio, Editorial Creative, Globalization and Data Science Engineering teams to define and develop common metadata and taxonomies that will allow Netflix to maximize the efficiency of its creative assets. You will partner with Global teams ensuring the work is regionally friendly outside of the US. You will also partner with Creative Operations, Platform Engineering, and Product Engineering to introduce user-focused, scalable solutions for applying metadata to creative assets.
You are comfortable working in an environment where giving and receiving feedback is the norm. Successful colleagues do not shy away from difficult conversations.
Reporting to the Editorial Curation & Taxonomy Manager, this is an exempt role. Preferred location is Los Gatos or Los Angeles, but will consider US Remote, with some required travel to California.
Responsibilities include: Defining new taxonomies and metadata related to technical, administrative and creative attributes for all promotional video, artwork and digital media assets and their campaigns. Surveying and interviewing stakeholders and observing current workflows. Identifying new needs and filling gaps in current information architecture from a data structure/data connectedness perspective rather than a visual design perspective. Working with subject matter experts to define workflows and standards for metadata application. Reconciling disparate taxonomies and metadata across teams. Advocating for shared metadata and taxonomies across tools and teams, and evangelizing its value. Working closely with engineering partners to identify solution requirements, including intuitive UI for metadata application. Auditing existing taxonomies and improving their efficiency. Ensuring metadata is defined such that its integrity will not be compromised by cultural bias. Establishing a governance framework for all metadata and taxonomies. Establishing maintenance systems for all metadata and taxonomies. Working with team experts to develop training materials and sessions. Requirements: Experience defining and developing taxonomy and metadata schemas. Experience working with Marketing, Publicity and/or creative promotional assets. Experience with Information Architecture from a data structure/data connectedness perspective rather than a visual design perspective. Experience working with asset management systems like DAMS or MAMS for creative and production assets. Experience working with collaborative, internal-facing workflow applications and project management tools. Experience working in a high-volume content environment. Experience working with systems shared across internal teams and vendors Experience establishing a governance system to maintain taxonomies. Excellent communication skills: written, verbal and presentation Experience working in a global context. Able to work with and manage multiple stakeholders expectations and priorities. Ability to set goals and work independently in a highly cross-functional, non-hierarchical workplace. Ability to influence across various function groups. Familiarity with software development cycles and practices. Comfortable working in a wide range of software from spreadsheets to proprietary apps to third-party tools. Nice to Have: Masters degree in related fields: Data Management, Computer Science, Library & Information Science Experience working in the entertainment industry. Experience with Rights Management. Interest in Machine Learning and/or Artificial Intelligence capabilities. Interest in User Experience and/or Human Computer Interaction. Experience with Multilingual Taxonomies. Familiarity with Ontologies. At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall market range for this role is typically $80,000 – $350,000.
Why Charlie Health? Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.
Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.
Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.
About the Role
Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients.
Responsibilities Manages all scheduling for Charlie Health clinicians, clients, and families Facilitates clients’ virtual entry during treatment session to turn on camera and remain engaged in group Monitors group attendance and helps to contact any absent clients Track and monitor alumni group Documents group attendance in appropriate spreadsheet on all days and times of treatment Effectively communicates absences, technological difficulties, or clinical concerns with relevant team members, clients, and families Updates attendance and billing spreadsheet each night accurately and on time Provides clients and families with calendar invitations and text reminders to treatment sessions Manages reminder alerts through appropriate software Track all expiring surveys, add to spreadsheets to ensure surveys are given to each patient on time Requirements
Must be available during late afternoons and evenings on weekdays 2:30P-9P Mountain time to meet the schedules of our adolescent and young adult clients. Work authorized in the United States and native or bilingual English proficiency Have access to reliable technology resources & WiFi to work in a remote setting Previous expertise working with teens and/or young adults in both individual and group settings is highly preferred High attention to detail and ability to work independently and efficiently Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR Limited proficiency in Microsoft Office–Excel, or Google Sheets Part time/full-time, 1099 role This role is not presently available in New York, Colorado, Washington or California.#LI-Remote
Additional Information The expected pay for this role will be $20.00 per hour.
Cash App logo Compliance Appeals Quality Specialist, Cash App Employees can work remotely Full-time Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description We are looking for an Appeals Quality Specialist to join Block and support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company. Specifically, we are looking to build out the Level 2 process within the Appeals Program, which was established to provide additional monitoring of case quality.
In this role, you will conduct Level 2 reviews of Appeals cases by providing timely and encouraging feedback on investigative steps and decision-making. Additionally, you will provide constructive observations, valuable insight into trends, and recommendations for process improvements and efficiencies. The Level 2 assessment will ensure the accuracy of Appeals reviews in accordance with existing policies and procedures. You will work closely with Appeals specialists to drive overall quality within the program, while adhering to established KPIs. Additionally, you will also conduct Level 1 reviews as needed (initial reviews of Appeals cases prior to Level 2 escalation).
This is a 100% remote role available to candidates who are currently working/living in the US.
You Will:
Ensure quality standards are adhered to in accordance with internal policies and regulatory requirements Provide specific and actionable written feedback to specialists Participate in calibration meetings to ensure the team is providing consistent and fair feedback Facilitate discussions around trends and opportunities for improvement Respond to Level 2 escalations and inquiries Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements including customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols Contribute to projects optimizing the regulatory program and operation team’s processes Recommend suggestions that help define new process improvement opportunities Work in collaboration with Compliance, Support, Risk, and other operations teams within Square Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work Qualifications You have:
3+ years experience in AML/BSA related work, preferably within the payments space Experience in a quality control or quality assurance function Working knowledge of AML and Sanctions regulations as well as industry best practices Investigative skills, including familiarity with public record research and database tools Ability to present and communicate findings to team members and team leads Ability to work in a fast-paced environment and adjust quickly as things change Even Better:
Proven working experience as a Compliance Specialist 4+ years relevant experience in BSA/AML and Sanctions related work Relevant industry certifications (CAMS, CFE, CFCS) Additional Information Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $41.30 – USD $50.43 Zone B: USD $38.37 – USD $46.92 Zone C: USD $35.10 – USD $42.88 Zone D: USD $30.96 – USD $37.88
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance) Health Savings Account and Flexible Spending Account Retirement Plans including company match Employee Stock Purchase Program Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance Paid parental and caregiving leave Paid time off (including 12 paid holidays) Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) Learning and Development resources Paid Life insurance, AD&D, and disability benefits Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone healthcare. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life.
We’re seeking a Provider Enrollment Specialist to join us. What you’ll do: Responsible for the timely completion of complex government and commercial payer enrollment applications Update and maintain all necessary documents for assigned clients and physicians Proficiently communicate credentialing related claims issues to client service managers, clients and providers Other duties as assigned What you’ll bring to Zotec: 2 or more years of payer enrollment experience; certification is a plus Experience with Pacific Northwest payer enrollment CredentialStream software experience highly preferred Ability to understand, analyze and interpret medical billing documentation and data Proficient in conveying ideas effectively, both written and verbally Skilled at identifying and addressing issues and using critical thinking to find innovative solutions Capable of prioritizing work flow and able to ensure deadlines are met Ability to multi task and maintain attention to detail Proficiency in Microsoft Word, Outlook and Excel High school diploma or equivalent
At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we’d like to talk to you!
Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)
The Claims Quality Audit Representative reviews and audits claims in IKA Systems for accuracy and appropriateness, in regard to data entry of member information, provider information and claims coding.
Primary Responsibilities:
Reviews claims for data entry accuracy
Understands, interprets and applies business policies and procedures related to claims, auditing and data entry
Analyzes data to identify error trends and reports results
Maintains current knowledge of CMS and HIPPA regulations
Complies with deadlines to ensure audit cycles are completed and reported timely
Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma or GED
2+ years of health care claims processing experience
Medical terminology, 10-key and computer literacy
Proficient with CMS 1500 and UB92 claim forms
Exceptional ability to organize, prioritize and communicate effectively
Knowledge of claims examination concepts, practices and rules, ICD and CPT coding
Utilize experience, knowledge and judgment to plan, accomplish goals and effectively solve problems
Performs a variety of tasks that may require a limited degree of creativity and latitude
Preferred Qualifications:
Knowledge of enterprise-wide claims management software
Knowledge of IKA claim and DocDNA claim systems
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for California/Colorado/Connecticut/Nevada/New Jersey/New York/Rhode Island/Washington residents is $18.80 to $36.78. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Huckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.
We combine Data, AI, and Behavioural Science to build products that are at the cutting edge of tech today.
The app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.
We are rapidly growing and building new products to enable every family to thrive.
About the role
We are looking for a Part-Time Copywriter to join our marketing team to create a variety of marketing content to help increase our user base and further our mission of helping every family to thrive.
The ideal candidate will write engaging and relatable content for our audience, as a trusted source for parents in today’s parenting landscape.
You will collaborate with every part of the marketing team covering brand, user acquisition, social, lifecycle, and product verticals, to create content that is eye-catching, memorable, and impactful to both users and potential users of the Huckleberry App.
This is a fully remote, 20-hours-per-week (flexible hours), 12-month contract opportunity.
Areas of Responsibility
Create compelling and effective copy for marketing projects, such as emails, paid ads, in-app messaging and landing page content
Write clear and concise copy with a storytelling aspect
Collaborate with the full marketing team to understand brand messaging and values
Interpret creative briefs to understand project requirements as the basis for your work
Requirements
7+ years of copywriting experience in a professional setting
Proven copywriting experience in a B2C environment
Experience writing email, web copy, paid ads, landing pages, and other short-form content
Experience writing copy for any of the following industries; child development, parenting, or teaching
Track record of effortlessly aligning copy with brand voice and tone
Experience with conversion copywriting
Experience collaborating with marketing teams and delivering on briefs
True self-starter with the ability to adapt and pivot when needed
Compensation
Hourly Rate: $30 – $52 per hour dependent on experience
At Bed Bath & Beyond, we believe that everyone should “Be You!”. Bed Bath & Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.
This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. This role will have occasional on site expectations.
Senior Content Marketing Copywriter
Job Profile Summary
Creates email marketing copy that enhances the company’s brand through compelling, persuasive, and inspirational language. Fulfills marketing copy requests across all channels, including campaign, email, social, display, blog, and print. Primarily responsible for providing fresh, engaging email subject lines, pre headers, and marketing copy. Ensures the company’s brand personality and voice are clearly presented across all communications and uses competitive analysis and SEO research to identify content opportunities. Gathers and analyzes email performance data to optimize and improve. Collaborates with the email team to meet aggressive deadlines and create cohesive messaging consistent with overall brand strategy. Edits and reviews content as needed to prevent any grammatical errors and create a polished, professional experience for customers. Supports rest of copy team by picking up tasks as needed, collaborating with designers, stylists, and promo strategists to tell effective marketing stories across other channels.
ESSENTIAL JOB DUTIES
Writes subject lines, pre headers, and body copy for customer-facing emails.
Creates and edits messaging that builds customer confidence in an online purchase, including the optimization of dynamic content.
Navigates the home retail experience to provide insightful, compelling storytelling.
Collaborates with email team to execute overall brand strategy.
Meets aggressive deadlines and accommodates pivots in a fast-paced and dynamic environment.
Performs SEO tasks such as keyword and content topic research.
Proactively identify new areas of opportunity based on customer insight, organic keywords, and competitive research.
Perform other duties as needed and assigned, including customer-facing copy for digital, social media, blog, branded content, websites, commercials, etc.
Collaborates with other creative team members and business owners to deliver quality brand experiences.
Follows prescribed legal guidelines and requirements.
Performs other job-related duties as assigned.
MINIMUM QUALIFICATIONS
Required Skills and Experience:
At least five years of experience writing for email, social media, or digital marketing applications with experience in AP Style. Proficiency and experience in customer-facing email content, including SEO best practices is required. Must demonstrate delivery of persuasive and inspirational content to build relationships with customers through pithy and fresh messaging. Must be well-aware of current cultural movements and possess a deep familiarity with an American and Canadian customer base. Must possess an understanding of best practices for effective email campaigns and dynamic content systems. Must have strong presentation skills and be comfortable presenting to team members, managers, and other business leaders. Must be proficient in Microsoft Office applications (Word, Excel, and PowerPoint). Must have proven ability to collaborate with others. Must be resourceful and hardworking to complete projects within rigid deadlines and Must have excellent interpersonal and verbal and written communications skills and be able to professionally interact with employees at all levels of the company. Must have excellent time management and decision-making skills and be able to prioritize and organize multiple tasks and projects at once. Must have the ability to work independently and be proactive in their work. Must be able to pay attention to detail and work effectively and collaboratively across various departments to meet goals and deadlines. Must have highly developed and creative problem-solving/project management skills. Must be able to manage multiple projects concurrently with a strong awareness of common usability methodology.
Preferred Qualifications:
Professional experience writing email campaigns for online retail brands—preferably home.
Education/ Licensing/Certification:
Graduation from an accredited institution with a bachelor’s degree or a related field or any combination of education and/or experience based on the table above is required.
Physical Requirements
Must be able to sit and/or stand for long periods at a time.
Equal Employment Opportunity
It is company policy to provide equal employment opportunity for all applicants and associates. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.
Who We Are:
We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.
What We Offer:
401k (6% match)
Flexible Schedules
Onsite Health Clinic
Tuition Reimbursement, Leadership Development Program, & Mentorship Program
Onsite Fitness Center
Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women’s Network, Women In Tech)
And More…
*Benefits vary based on position, tenure, location, and employee election
Physical Requirements:
This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.
Do you have a Chat/Messaging – Customer Support background? Do you enjoy working remotely and flexible schedules? Apply for this opportunity today!
ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers that want to join our team. We are looking for experienced Customer Support Representatives who are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project with an incredibly strong internal support system and highly interactive orientation program.
As a member of this team, you will respond to customer inquiries via inbound messages in Spanish and English.
Commitment: 25 hours per week (8 hours required over Saturday and/or Sunday) 90 days
Qualified applicants will need to have a language assessment in Spanish and English, to ensure adequate proficiency.
Orientation specifics (all times Pacific): Begins: 9/18/2023 Training: 3 days, 5 AM – 2 PM Nesting: 15 days, 5 AM – 2 PM Production: Daily, 12 AM – 3 AM and 1 PM – 12 AM. At least 8 hours required over Saturday and/or Sunday What We Are Looking For: Ability to quickly identify any and all issues the customer may have Ability to maintain high engagement with both the project and customers Someone who wants to help the customer, not just move to the next one People driven to do more for the customer and exercise good judgement in their favor when the opportunity presents itself Customer service experience; familiarity handling chats Professional/business level proficiency in Spanish and English WorkSpace Requirements: Dedicated laptop or desktop computer with Windows 10 or above Willingness to install MSQ security software and 2FA app on the phone Access to a webcam or smartphone capable of taking pictures Stable broadband internet connection of 25 MBS or greater 8 GB RAM or better Dual monitors highly recommended Why should you apply? You’ll have the potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! You’ll have access to ‘Hot Gigs’ postings exclusive to the Mod Network. We offer flexible self-scheduling. You’ll work from home. We offer a competitive hourly rate and we’ll discuss this more in your first interview. You’ll be paid for all orientation. IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad? ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time
Description DATA ENTRY OPERATOR – REMOTE Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
Must maintain a general understanding of policies and procedures Possess strong interpersonal skills using tact, patience and courtesy Maintain the ability to collect, research, organize and analyze data Possess the ability to work as a team member, but also independently at times with limited direction Successful at working in a fast-paced environment Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines Required Experience:
High School Diploma or equivalent required At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned Must be proficient in data entry skills including keyboard, mouse, 10 keypad Basic knowledge of Microsoft Office Successful candidate must be able to work the following schedule:
Monday: Starting time 2:30 am
Tuesday – Friday: Starting time 4:30 am
Must have a Private area to work and space to set up equipment and High-Speed Internet connection.
Contingent on passing background check and drug test.
Payrate: $14.25
Perks:
Work From Home!!! Paid Training $$$ Bi-annual Bonuses to those Who Qualify*! $$$ Health Club Reimbursements Career Growth Opportunities Wear Your PJs, Holiday Gifts, Drive-Thru Lunches Exciting, Fun and Supportive Virtual Work Environment Coworkers Who Feel Like Family; We celebrate you!
Job Details Description At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike.
We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other’s back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher.
Join a team of brilliant minds and generous hearts who care deeply about other’s success.
Position Summary:
The Verification Specialist is responsible for verifying all information included in original truckload carrier paperwork and receipts submitted for funding.
Essential Job Functions:
Provide information to customers by verifying their request; answering questions; and offering assistance. Communicate with customers using established phone and email etiquette. Verifies that all required original paperwork and receipts have been received Contacts the Brokers/Shippers by telephone to confirm truckload rates Confirms with the Brokers/Shippers that there are no advances, claims or issues against payment Confirms that the Bill of Lading is clean without any other problems Verifies the Truckload Carrier’s Authority status Verifies credit information Verifies that a current Letter of Assignment is on file Assists with tasks in other departments as needed Position Requirements:
High school diploma or equivalent Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment Expert knowledge of team members roles and responsibilities Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environment Ability to accurately enter data with a strong attention to detail Must possess strong organizational and time management skills to meet department goals and deadlines Must be punctual and have excellent attendance Bilingual preferred
The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the partner.
Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
As a Data Enrichment Associate,, you will join our Data Enrichment team to support the execution of credentialing contracts with multiple clients. You’ll be handling exceptions to an automated process by researching providers’ credentials that our automated tools could not solve and reaching out to stakeholders for missing information. You’ll be held to a high quality of work standard and will be a contributor to the quality control process. You will work both within our internal system as well as perform phone outreach to practitioners and healthcare administrators. Your roles and responsibilities as Data Enrichment Associate include but is not limited to:
Verifying information provided to our client by 3rd party entities by using online databases to cross-check information Entering information found on online databases into our databases Conducting internal, or online, research into verifications Purchase primary source verifications from third parties Highlighting issues or negative trends to managers to address areas for improvements in business processes Attending team check-ins and training as needed Updating providers’ licenses on our database Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity Learn and retain details on specific application requirements including prerequisites, forms required, form completion requirements, supporting documentation (DEA, CV, etc.), and regulations Assists with a variety of special projects such as CAQH etc. Performs other duties as assigned
The Project Based HR Assistant is primarily responsible for giving support to the recruiting team during the project. Your main goal is to help in screening candidates and scheduling them for interviews with the recruiter and hiring manager.
Responsibilities:
Assist in creating job description and market map Create postings for different job boards; JazzHR, Indeed, Jobstreet, Facebook and Linkedin Conduct initial phone screening with applicants, and schedule them for interview with the recruiter/hiring manager Communicate the interview schedule, updates and any relevant recruitment information to the applicant. Assist in creation of onboarding invite and welcome emails Update the recruitment tracker file Other duties as assigned
Why we think this job is great:
It’s a 100% remote position where you’ll work from home You’ll have the resources you need to learn, lead, and deliver results
Qualifications:
Has at least 1 year of experience in HR, preferably with experience in recruitment Can communicate effectively with all employees at all levels of the organization. Highly organized with exceptional attention to detail. Has excellent written and verbal communication skills High ethical standards and ability to exhibit high level of confidentiality Own PC/laptop (Minimum of i3 processor, 4 gig RAM) Internet speed no lower than 15 Mbps download, 10 Mbps upload
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Given our continued growth, we always have room for more intellect, energy, and enthusiasm – join our global team and see why it’s so special to be a part of Mitratech!
Data Processing Specialist, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents or raw digital data into formatted forms.
Essential Duties & Responsibilities:
Examine invoices and purchase orders then accurately enter data into proprietary systems in a timely manner Consistently complete work with extreme accuracy Ensure that all necessary documents and information required for service completion have been provided Carefully examine and cross reference all documents for information necessary to complete services including but not limited to completeness and quality Respond to co-worker and client questions Other duties as required Requirements & Skills:
Expert computer skills (Typing, Data Entry, Internet Searches, Email) Outstanding verbal and written communication skills Excellent problem-solving skills Ability to work independently Energetic, self-motivated, and detail-oriented Ability to manage multiple priorities using time management and organization skills Team player with the ability to work with a wide variety of people in local and remote locations Ability to work overtime when required Education:
High School Diploma or GED required
Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Given our continued growth, we always have room for more intellect, energy, and enthusiasm – join our global team and see why it’s so special to be a part of Mitratech!
We’re seeking a highly organized Onboarding Specialist to work closely with the Assurehire Professional Services project team members and leadership to help deliver major client projects efficiently. The Onboarding Specialist manages the administrative tasks, such as document and information distribution, report collation and communication support. Strong communication skills, the ability to develop and maintain strong relationships with both internal and external partners, as well as experience meeting hard deadlines is a must.
Essential Duties & Responsibilities
Manage assigned cases with quality, responsiveness and urgency to resolve customer requests.
Provide a positive user experience when working with case requests through email, phone and screenshare.
Mentor other team members on best practices for the Assurehire platform.
Partner with the other Client-Facing teams to resolve escalations, cross-train and increase collaboration.
Complete projects within SLA’s and needed turn around times to give customers the best onboarding experience.
Requirements & Skills
Best practices for software configuration, testing, and resolution
Experience with Salesforce Case Management
Strong and clear communication and interpersonal skills
Strong organizational skills
Strong time management skills with the ability to meet tight deadlines
Strong attention to details even under pressure
Self-motivated and must not be afraid to speak up or ask questions
Document management and ability to use project management tools
Launched in 2018, kea is changing the way restaurants operate. We’ve built a SaaS voice product that takes calls on the behalf of the restaurant, helping customers place their orders without having to speak to someone in the store. This allows the restaurant to stop context-switching and focus on what they do best: making great food. We’ve raised $26m to date and we’re building an amazing team to drive the world’s restaurant commerce. There are tens of thousands of restaurants out there that need kea, and we’re building for them.
About the Role
kea is looking for a passionate and humble Quality Control Associate to join our ever-growing Operations team. In this fully-remote role, you will be partnering with nearly every company department and will be actively suggesting to new QC ideas and ways to increase our revenue, call conversion, and overall value as a company.
The Quality Control team is all about ingenuity and vision. We aspire to dig in deep and then take that information to think outside the box to find solutions to call and conversion issues. Our culture stems from understanding and kindness, with a go-getter mentality!
What your day-to-day looks like
Assess each call from agent, tech, and customer perspectives. Partner with the larger Operations team to provide important insights and crucial findings that will make the company successful. Partner with Sales and Accounts team to report customer-related challenges and issues to ensure strong restaurant/kea relationships. Own multiple report updates. What sets you up for success
1+ years of call center/customer service experience is a plus. Flexible/open availability. (Must be able to work between the hours of 8am pst-8pm pst when necessary) Thrive in a super fast-changing environment and enjoy juggling multiple tasks within tight deadlines. Accountable & Independent: you’re self-directed and take pride in your work. It’s clear that you’re invested in your own professional growth, as well as the growth of the company you represent. Tech-savvy: you’re computer-savvy. Strong Google Sheets / Excel knowledge is a plus. Bilingual (English/Spanish) is a plus, but not necessary to be considered for the role. Experience with BPOs is a plus. Experience in a startup company is a plus. What’s in it for YOU
Flexible hours Generous stock option plan Unlimited PTO 100% remote work Opportunity to “wear lots of hats” and accelerate your career Ownership, responsibility, and empowerment in what you do Incredible teammates and a caring workplace culture
Job OpeningsQuality Control Associate (remote) Apply To Position Use My Indeed Resume Apply Using LinkedIn
About us
Launched in 2018, kea is changing the way restaurants operate. We’ve built a SaaS voice product that takes calls on the behalf of the restaurant, helping customers place their orders without having to speak to someone in the store. This allows the restaurant to stop context-switching and focus on what they do best: making great food. We’ve raised $26m to date and we’re building an amazing team to drive the world’s restaurant commerce. There are tens of thousands of restaurants out there that need kea, and we’re building for them.
About the Role
kea is looking for a passionate and humble Quality Control Associate to join our ever-growing Operations team. In this fully-remote role, you will be partnering with nearly every company department and will be actively suggesting to new QC ideas and ways to increase our revenue, call conversion, and overall value as a company.
The Quality Control team is all about ingenuity and vision. We aspire to dig in deep and then take that information to think outside the box to find solutions to call and conversion issues. Our culture stems from understanding and kindness, with a go-getter mentality!
What your day-to-day looks like
Assess each call from agent, tech, and customer perspectives. Partner with the larger Operations team to provide important insights and crucial findings that will make the company successful. Partner with Sales and Accounts team to report customer-related challenges and issues to ensure strong restaurant/kea relationships. Own multiple report updates. What sets you up for success
1+ years of call center/customer service experience is a plus. Flexible/open availability. (Must be able to work between the hours of 8am pst-8pm pst when necessary) Thrive in a super fast-changing environment and enjoy juggling multiple tasks within tight deadlines. Accountable & Independent: you’re self-directed and take pride in your work. It’s clear that you’re invested in your own professional growth, as well as the growth of the company you represent. Tech-savvy: you’re computer-savvy. Strong Google Sheets / Excel knowledge is a plus. Bilingual (English/Spanish) is a plus, but not necessary to be considered for the role. Experience with BPOs is a plus. Experience in a startup company is a plus. What’s in it for YOU
Flexible hours Generous stock option plan Unlimited PTO 100% remote work Opportunity to “wear lots of hats” and accelerate your career Ownership, responsibility, and empowerment in what you do Incredible teammates and a caring workplace culture
Branch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.
Come join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.
We’re looking for a curious, empathetic, and self-motivated Enterprise Support Specialist to join our team at Branch.
What you’ll do
Engage with external stakeholders in Payroll, HR, Operations, and IT to identify, troubleshoot, and resolve issues Field inbound requests sent through Zendesk support software Manage outbound requests to resolve integration failures, payment failures, and other technical issues Triage and escalate through various teams such as Services, Support, Finance, and Engineering to ensure timely resolution and mitigate likelihood of repeat incidents Use internal customer support and configuration tools to troubleshoot and resolve issues Partner with Services, Account Management, and Partner teams to understand and document solution nuances and tailor support playbooks to meet customer needs Document customer feedback to inform ongoing product and operational improvements Qualifications:
Previous B2B support experience in SaaS and/or payroll Proficient in Excel / Google Sheets Excellent communicator – both verbal and written Problem Solver – Ability to identify, troubleshoot issues, and propose simple solutions Coachable – Open to feedback and can show improvement Experience with Zendesk support software a plus
Benefits:
Remote-first work culture (domestic USA) Branch-paid medical, dental, and vision insurance Equity 401k Paid time off Paid company holidays Working at Branch
Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
JOB DESCRIPTION An employer is hiring a Request Support Services Administrator which is basically someone who assists in overseeing device order requests and escalations associated with device orders and configuration. This role will be responsible for the following:
Managing a mailbox responding to inquiries and issues
Managing Remedy queue associated with device and service orders
Escalating unresolved issues to SME’s and Support groups.
Working closely with Workflow Managers ensuring SLAs are met REQUIRED SKILLS & EXPERIENCE
2-3 Years Experience in customer service or administrative assistant position preferably dealing with asset management of computer equipment, but just need to be strong with communicating updates to customers
Prior experience working with ticketing system, preferably remedy
Work for yourself as an Independent Contractor as part of our nationwide network of experienced professionals. Find or be matched with open jobs from established clients.
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
Marketplace Quality Assurance Specialist
As a Quality Specialist within the Customer Operations Department at Clipboard Health, you will hold a vital role in upholding the quality and excellence of our customer and marketplace operations processes. Your meticulous attention to detail, analytical prowess, and dedication to maintaining uncomfortably high standards will be instrumental in ensuring that our customers receive exceptional service. Join us in our mission to revolutionize healthcare staffing through your contributions to the customer experience. This role sits within our Customer Operations team and reports to the Head of Customer Operations.
Responsibilities
Quality Monitoring: Regularly assess customer interactions with support representatives, including calls and emails, to ensure representative adherence to established quality standards.
Performance Evaluation: Collaborate with management to evaluate the performance of customer operations representatives, identifying areas for improvement and providing feedback that meets our standards.
Process Enhancement: Continuously review and refine customer operations processes to enhance efficiency, accuracy, and overall quality of service.
Reporting and Analysis: Compile and analyze quality data to identify trends, issues, and opportunities for improvement.
Training and Development: Contribute to the development of training materials and participate in training sessions to onboard new customer support team members, emphasizing quality benchmarks.
Quality Advocacy: Serve as a champion of quality within the department, promoting a culture of excellence and encouraging continuous improvement initiatives.
Collaboration: Work closely with customer operations managers, team leads, and other departments to address quality-related concerns and align strategies for exceptional customer experiences.
Must haves
Experience: Minimum of 3 experience in quality assurance, preferably within a customer support or contact center environment.
Analytical Skills: Proficient in data analysis for actionable operational insights.
Uncomfortably high standards: Keen eye for detail and an unwavering commitment to maintaining high standards of accuracy and professionalism.
Communication: Excellent written and verbal communication skills to provide clear feedback, collaborate effectively, and communicate quality-related findings.
Problem-Solving: Proven ability to identify root causes, develop solutions, and adapt.
Adaptability: Flourishes in dynamic, fast-paced settings, managing multiple priorities.
Tech Proficiency: Familiarity with relevant software tools and platforms used in customer support and quality assurance activities.
Remote From Anywhere, LATAM, US – Remote OK Full-Time Operations $10k – $20k
About us
Launched in 2018, kea is changing the way restaurants operate. We’ve built a SaaS voice product that takes calls on the behalf of the restaurant, helping customers place their orders without having to speak to someone in the store. This allows the restaurant to stop context-switching and focus on what they do best: making great food. We’ve raised $26m to date and we’re building an amazing team to drive the world’s restaurant commerce. There are tens of thousands of restaurants out there that need kea, and we’re building for them.
About the Role
kea is looking for a passionate and humble Quality Control Associate to join our ever-growing Operations team. In this fully-remote role, you will be partnering with nearly every company department and will be actively suggesting to new QC ideas and ways to increase our revenue, call conversion, and overall value as a company.
The Quality Control team is all about ingenuity and vision. We aspire to dig in deep and then take that information to think outside the box to find solutions to call and conversion issues. Our culture stems from understanding and kindness, with a go-getter mentality!
What your day-to-day looks like
Assess each call from agent, tech, and customer perspectives. Partner with the larger Operations team to provide important insights and crucial findings that will make the company successful. Partner with Sales and Accounts team to report customer-related challenges and issues to ensure strong restaurant/kea relationships. Own multiple report updates. What sets you up for success
1+ years of call center/customer service experience is a plus. Flexible/open availability. (Must be able to work between the hours of 8am pst-8pm pst when necessary) Thrive in a super fast-changing environment and enjoy juggling multiple tasks within tight deadlines. Accountable & Independent: you’re self-directed and take pride in your work. It’s clear that you’re invested in your own professional growth, as well as the growth of the company you represent. Tech-savvy: you’re computer-savvy. Strong Google Sheets / Excel knowledge is a plus. Bilingual (English/Spanish) is a plus, but not necessary to be considered for the role. Experience with BPOs is a plus. Experience in a startup company is a plus. What’s in it for YOU
Flexible hours Generous stock option plan Unlimited PTO 100% remote work Opportunity to “wear lots of hats” and accelerate your career Ownership, responsibility, and empowerment in what you do Incredible teammates and a caring workplace culture
Petvisor is the holding company for several subsidiaries, including PetDesk, WhiskerCloud, Vetstoria, Kontak, and Groomer.io. This is an exciting employment opportunity to work at the Petvisor level, with responsibilities spanning the entire portfolio of companies. We seek a motivated and detail-oriented Billing Specialist to join our team. As the Billing Specialist, you will support the daily Order-to-Cash operation across Petvisor entities. The ideal candidate will have SaaS experience in billing and collections and excellent customer service skills. As a Billing Specialist, you will be critical in managing billing processes and addressing customer inquiries related to billing and collections. You will be essential in maintaining data integrity – ensuring all customer, opportunity, and subscription information is accurate and reportable.
Apply if you’re excited to:
Generate and review invoices accurately and on time, following our opportunity closing process. Ensure all billing information is complete and up to date, including pricing, discounts, and payment terms
Monitor and manage accounts receivable to ensure timely payment of outstanding invoices. Initiate collection activities, such as sending reminders and making follow-up calls, to resolve any payment issues or discrepancies
Act as the primary point of contact for customers regarding billing-related inquiries. Address and resolve customer concerns and questions promptly and professionally, providing exceptional customer service at all times
Maintain accurate and organized billing records, including customer information, payment details, and billing history. Update and reconcile any discrepancies in billing data to ensure data integrity
Prepare regular reports on billing activities, including collections status, outstanding balances, and payment trends. Analyze data to identify any patterns or issues that may impact billing processes or customer satisfaction
Identify opportunities to streamline billing processes, improve efficiency, and enhance customer experience. Collaborate with cross-functional teams to implement process improvements and recommend system enhancements if necessary
About You
2-3 years of relevant experience in SaaS billing, collections, or a related field
Strong understanding of billing processes, invoicing, and collections practices
Ability to maintain a high level of accuracy in data entry and billing documentation
Strong organizational skills and attention to detail to ensure billing is complete and error-free
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Able to develop great rapport with PetVisor customers and ensure financial stewardship while avoiding customer friction
Ability to identify and resolve billing discrepancies and customer concerns
Comfortable working in quote to cash systems and capable of operating within Zuora, Chargebee, Salesforce, Hubspot, Stripe, Avalara, and other integrated financial tools
Benefits and perks:
Petvisor is a remote organization, focused on a culture, infrastructure, and ecosystem that supports team members’ participation in critical decisions and information sharing, regardless of location. Benefits and perks include:
Medical coverage for employees and dependents (80-90% covered by employer)
Employer HSA contribution with HDHP
401(k) match up to 3.5%
Dependent Care Flexible Spending Account (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
13 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual Stipend for Learning and Development
Remote Pay Range
$26—$30 USD
About UsPetDesk, an industry leader in Veterinary client communication software, has helped over 3,700 veterinary practices streamline business with simple software solutions that help pet parents stay current, and pet care providers stay connected. CLICK HERE to learn more about the company and why over 5 million users trust our app!
Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline.
As a culture, we value curiosity, vulnerability, joy, and fulfillment – which drive us in our mission to engage pet parents in their pet’s health through a deeper relationship with their pet care providers – ultimately delivering on our vision to extend and improve the lives of pets, pet care providers, and the people working here at PetDesk. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment among our gender-balanced workforce. The more inclusive we are, the better our work will be.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
Notice at Collection to Applicants Residing in California Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants’ data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you agree to our use and processing of your data as required.
Maven is the largest virtual clinic for women’s and family health, offering continuous, holistic care for fertility and family building through maternity, parenting, pediatrics and menopause. Maven’s award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better maternal health outcomes, as well as enhance DE&I in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has been recognized as Fast Company’s #1 Most Innovative Health Company and has grown to 15 million lives covered. Maven has raised $300 million in funding from leading investors including General Catalyst, Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023) CNBC Disruptor 50 List (2022, 2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023) Great Place to Work certified (2020, 2021, 2022, 2023) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for full-time Care Support Representatives to join our Care team and support our members and providers. Our Care team is the voice of Maven, helping both providers and members navigate the world of digital care. As a Care Support Representative, you will help people in their times of need! You will learn the ins and outs of the product, operations, and the needs of our members.
We support Maven members 24/7/365. To ensure excellent service, at any time, all Care Support Representatives start out on a schedule. The Care Support class of November 2023 will begin on Tuesday, November 28th 2023. Each Care Support Representative has a set schedule and must feel comfortable committing to it.
Our Care Support team works remotely. We are looking for Care Support Representatives who reside in any of the following states: Arizona, Delaware, Florida, Georgia, Hawaii, Illinois, Kansas, Maryland, Maine, Michigan, Massachusetts, Minnesota, New Jersey, New York, North Carolina, New Mexico, Nevada, Ohio, Oregon, Pennsylvania, Tennessee, South Carolina, Virginia
We are currently looking for Care Support Representatives who can work either of the following shifts:
3:00pm to 11:30pm EST, Tuesday – Saturday (Sunday, Monday off)
11:00pm to 7:30am EST, Tuesday – Saturday (Sunday, Monday off)
As a Care Support Coordinator at Maven, you will:
Be a first point of contact and deliver exemplary service to our members and providers primarily through email and in-app messaging via Zendesk Share information about Maven with our members – everything from product functionality to the range of our provider services and beyond Provide personalized appointment booking support Provide first-line technical support and escalate technical issues as appropriate Collaborate with your teammates to provide the best possible solutions for Maven members and providers, within target response times and with high member satisfaction Keep clear and thorough documentation of your work Collaborate as a team with the Care Advocates at Maven who are responsible for member case management Relay member insights to management to improve product development, team processes, and workflows Other duties as assigned We’re looking for you to bring:
Demonstrable ability to get things done, exceptional attention to detail, and great research skills Commitment, flexibility, and willingness to take ownership in delivering excellent customer service Ability to work both independently and collaboratively Ability to develop creative solutions to solve customer problems, to stay calm under pressure, and to put customers at ease Ability to communicate with empathy and clarity, both with customers and your teammates Desire to make a positive impact on the care our members receive Desire to make a major contribution to an exciting organization that is improving the health of the world– one woman, one family at a time Helpful experiences and skills (if you don’t have them, you can learn them with us!):
Experience in high volume customer service settings Experience working with Zendesk Healthcare experience Experience working at a fast-paced start-up At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
For candidates in NYC, CO, or CA, the base salary range for this role is $20.00-$22.00 per hour. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits & Perks:
We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:
Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics. Whole-self care through wellness partnerships Weekly breakfast, lunch, and get-togethers 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who’ve been with us at least six months) Udemy, annual professional development stipend, and access to a personal career coach through Maven 401K matching for US-based employees (immediately vesting) These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
About us Sportskeeda – For the hardcore sports fan
Fans don’t just follow the sport, they feel it – the pain, the passion, the guts, and the glory. When we at Sportskeeda look at sports fans we don’t see a crowd; we see you. We’re one of you, and we strive to keep you on top of every possible sports trend by creating engaging and insightful content at lightning-quick speed.
Sportskeeda started as a multi-sport Indian sports website and has grown into a global sports destination for sports fans from around the world. We serve the latest, engaging sports content to over 60 Mn readers every month from India, US, UK and many other international markets. Over the years, Sportskeeda has built a brilliant team of content creators from US, UK, India and many other countries. Growing at an exponential rate, we are on an exciting journey to become a global sports content powerhouse and are looking for like-minded self-starters to be a part of this journey.
We are a Great Place to Work certified organization, with employees and contributors working from various corners of the globe.
Job Description This is a remote position.
To monitor the quality and virality of short video clips published by Sportskeeda.
Maintain, analyze sheets to compare the videos posted by other channels.
To come up with creative and trending ideas for new topics
Regularly follow online challenges, clips, and come up with ways to amplify that content on our platform.
Report regularly on video quality to the Manager.
Suggest topics on a daily basis for newer videos.
Watch all videos posted on Sportskeeda’s channels to analyze the hook and come up with ways to improve future videos.
Requirements Excellent knowledge of different video platforms and formats. Excellent command of the English language (US) is a must. Ability to find trending topics on time. Proven track record of growing different video platforms. Ability to work independently and a proven track record of delivering results A fast learner with a positive outlook towards a target driven work culture
We are looking for native English speaking kids, aged 7-17, who will record 50 phrases to help improve a voice assistant device. The task takes 15 minutes and pays 35$.
Teemwork.ai is looking for participants with an iOS device in the US for a sound collection project.
Responsibilities:
Participants should have access to an iPhone or iPad and complete recordings of home appliances which generate an alarm sound such as a doorbell, microwave, oven, toaster, washing machine, coffee machine and so on. Goal is to record the alarm sound of home appliances in several positions (close / far). Your provided sound data, which should be free of any Personally identifiable information (PII), will be used to improve the capabilities of Smart home appliances.
Qualifications:
– Located in the US – Access to an iPhone or iPad which runs the latest iOS (14)
Employment Conditions:
– $25.00 USD per appliance (20 recordings) / $250.00 USD per full collection (10 appliances, 200 recordings)
Sticker Mule is the internet’s most “kick-ass” brand. We’re a remote team spread all over the world. From top to bottom, our team makes growth a top priority, and it’s ingrained in our company culture. But most importantly, we enjoy making customers happy and having fun while doing so.
Why you’ll like working here: 1. Customers love our service and tell us all the time! 2. We offer flexibility in your work day. 3. We work at a sustainable pace to foster a non-stressful work environment.
Job description You’ll be responsible for providing Sticker Mule customers with world-class customer support. We deliver fast, reliable, and efficient service. We only offer support via email and social media, so you must have outstanding writing skills. You’ll respond to customer inquiries in a clear, concise, and comprehensive manner.
Responsibilities 1. Respond to customers via email using a conversational and helpful tone. 2. Propose edits and additions to FAQs and internal knowledge base. 3. Suggest opportunities for our product team to make our customers happy. 4. Offer ideas to improve the quality and efficiency of our customer service operation.
Requirements 1. 1+ years experience in a Customer Support role 2. Exceptional writing skills 3. Experience working remotely
Hours 12pm-8pm MST Monday – Friday
Pay & benefits 1. $23.54/hr 2. 401k plan with 4% employer match 3. Health & dental insurance 4. 4 weeks paid vacation 5. $500 signing bonus 6. Work from home
The Health Information Associate (HIA) is responsible for the accurate filing, scanning and indexing of health record documents into the Community Health Center’s electronic health record systems. Additionally, the HIA is responsible for reviewing patient records, managing the release database, documenting accounting of disclosures, as well as processing and tracking of requests for protected health information all in accordance with Connecticut State law and the Community Health Center’s HIPAA policies and procedures.
ROLE AND RESPONSIBILITIES
Maintains high volume sorting, filing and archiving of medical, dental and behavioral health documents in the electronic health record.
Maintains high degree of quality control and validation of the completed work. Utilizes technology to organize faxed and scanned documents into patient’s electronic health record. These may include, but are not limited to: outside lab reports, physical/occupational therapy, requests or progress reports, home health reports or orders, referrals, results of consults, communications with payers, faxed requests-FMLA-legal-disability, Workers’ Compensation.
Handles confidential and extremely time sensitive materials. Ensure adherence to the Community Health Center’s guidelines, safety and security procedures.
Prepares work to be processed by gathering and organizing data, information and documents. Runs faxing and scanning equipment.
Provides excellent internal/external customer service via telephone, fax or face-to-face contact to assist patients with their health care needs.
Processes requests for protected health information by ensuring the Authorization to release protected health information form is completed and signed by an authorized individual or guardian as listed in the health record, if patient is a minor.
Merges duplicate patient health records by appropriately and accurately verifying the records.
Locate, retrieve, maintain, organize and assist users in file/records. Ensure operating and quality standards are met and maintained.
Archives patient records as necessary and in compliance with Connecticut State law and the Community Health Center’s policies and procedures.
Processes web-based encounters received from patients utilizing their patient portal account.
Observes confidentiality and safeguard all patient related information.
Interacts with clinical and non-clinical staff members regarding issues surrounding the Health Information department.
Maintains a good working relationship within the department and other departments.
Complies with the Community Health Center’s mandated in-service training workshops.
Performs other related duties as assigned.
QUALIFICATIONS
Associates Degree Required
Will consider remote, but Hybrid CT is preferred.
If you live in CT, you may need to travel to the Middletown office once a week.
Knowledge of HIPAA regulations and medical terminology
Prior experience in health information, preferred
Intermediate level computer skills (including all Microsoft Office Suite and database applications)
Bilingual in English/Spanish, preferred
Ability to perform and meet expectations on all patient EMR job functions assigned
Ability to work weekends
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
This position requires the ability to visually access information in many forms, generally through electronic means. Must be able to sit or stand for long periods.
Confidentiality of Information
Confidentiality of business information is a requirement. Confidentiality must be maintained according to CHC policies.
This Position is available for remote work.
Organization Information:
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
The Triage/Order Quality Associate I (TOQI) will be responsible for the accurate and timely work of filing insurance claims for Exact Sciences. This role will demonstrate medical insurance knowledge by determining initial and/or ongoing eligibility, coverage, and related insurance reimbursement order details, including commercial, government, and all various plan coverage. This role will identify order and reimbursement deficiencies, route orders for appropriate actioning, and document actions taken within the systems for claims lifecycle tracking. This role will also support the broader activities of ensuring appropriate coverage by utilizing Epic, external portals, and other software, and communicate insurance information to ancillary departments and other teams within the reimbursement operations departments.
This position is remote.
Essential Duties
Include, but are not limited to, the following:
Maintain confidentiality and adhere to all HIPAA guidelines/regulations.
Determine initial or ongoing patient insurance eligibility verification for all claims, including commercial and government insurance to the plan coverage and product level.
Investigate and correct accounts within Epic and other systems/tools, including updates to patient demographics, financial information, and guarantor information.
Interact with various insurances/third party payors accurately and timely to ensure authorization is obtained and documented based on internal and external policies and regulations.
Research missing or erroneous information on accounts using various portals and other resources, including outreach and identification of unknown payors.
Stay current with relevant medical billing regulations, rules, and guidelines.
Provide ad-hoc support within the department for special projects and outages/high volume events.
Complete position responsibilities within the appropriate time frame while adhering to quality standards.
Ability to communicate effectively with all levels of staff through both verbal and written communications.
Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly.
Ability to act in a professional manner in all interactions with members of the Exact Sciences clinical laboratory team, clients, and associates.
Ability to work with others in a spirit of teamwork and cooperation.
Excellent problem-solving abilities and organizational skills.
Disciplined, self-motivated and reliable; able to stay focused on a task and work independently; motivated to perform quality work; diligent about arriving to work on time and completing tasks that are assigned in a timely manner.
Possess a positive attitude.
Ensure compliance with all Company procedures and guidelines; including, but not limited to, Code of Business Conduct and Ethics.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work designated schedule.
Ability to work overtime, as needed.
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
You will be required to successfully complete an assessment showing understanding of Exact Sciences Epic processes necessary to the job functions with a score of 80% or higher. Exact Sciences will make a reasonable accommodation available, if necessary, to assist an employee with a disability to satisfy this requirement.
Minimum Qualifications
High School Diploma or General Education Degree (GED).
3+ months of experience in any healthcare field.
Strong knowledge of order management, insurance claims procedures, electronic health record (EHR) operating systems.
Basic knowledge of medical terminology and/or health insurance terms.
Demonstrated strong attention to detail and focus on quality output.
Proficient with electronic health records.
Proficient in Microsoft Office programs, such as Word and Outlook.
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Preferred Qualifications
Associates Degree in field as outlined in the essential duties.
1+ years of experience in the medical and insurance billing field.
Experience in revenue cycle platform applications.
Medical billing certification.
Salary Range: $34,000.00 – $55,000.00The annual base salary shown is a national range for this position on a full-time basis and may differ by hiring location. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms, conditions, and eligibility requirements of the applicable plans.
There are more ways to win, here at FanDuel. We’re willing to bet on it.
THE ROSTER…
At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.
WHO WE ARE…
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.
FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.
Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.
FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.
THE POSITION: Our roster has an opening with your name on it
The digital content team at FanDuel is looking for a writer to contribute published content for FanDuel’s owned and operated content properties. The type of content covered will range from trending sports topics to fantasy sports, to sports betting. This position will report into an editor on the digital content team who will help guide the writer on which topics and formats to cover on a daily basis. We are looking for a knowledgeable sports fan with a strong background in publishing written content.
THE GAME PLAN: Everyone on our team has a part to play
Write multiple pieces of short sports content daily.
Edit and publish articles submitted by other writers and editors.
Adhere to an internal style guide.
Help to manage, maintain, and fulfill a publication calendar of daily content
THE STATS: What we’re looking for in our next teammate
Degree in Journalism, English Literature, or relevant field.
1-2 years of experience as an editor/writer.
Strong proofreading and writing skills.
Ability to meet deadlines throughout the day.
Understanding of sports statistics, fantasy sports, and betting.
Knowledge of search engine optimization best practices preferred.
PLAYER CONTRACT We treat our team right
From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
An exciting and fun environment committed to driving real growth
Opportunities to build really cool products that fans love
Mentorship and professional development resources to help you refine your game
Flexible vacation allowance to let you refuel
Hall of Fame benefit programs and platforms
FanDuel Group is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!.” We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes our company stronger and more competitive as One Team!
The applicable hourly range for this position is $18.75 to $25.91 which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may also be eligible for short-term or long-term incentive compensation.
Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.
We are currently hiring for a Part-TimeDevelopment Coordinator to assist our School Engagement teams across the Midwest region, specificially for the North Dakota, South Dakota, Minnesota, Ohio, Kentucky, Iowa, and Nebraska territories. This is a temporary position starting in September 2023 and concluding April 2023 and offers 25 hours/week.
This is a home-based position and can be located anywhere in the Midwest.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen.
Responsibilities
Creates & coordinates all School Engagement classroom challenge email templates, helping to procure teacher lists, sending out emails to schools and helping staff stay on timeline.
Logs into Top 25 school and Tier One school sites to send email on behalf of the volunteer coordinator where permission has been granted to effectively drive online registration & revenue.
Works with school communications coordinators at Tier One and Hero schools to ensure fulfillment of a multi-stage communication plan before and during the school event.
Covers School Engagement Director duties when staff vacancies occur due to staff turnover and/or short-term disability. Most of this can be done from virtual/video meetings, emails, text messages and phone calls.
Coordinates recruitment and materials mailings and inventory management, troubleshooting, follow-up, and status updates.
Prepares and maintains fundraising materials and presentations as well as event collateral and marketing material. Coordinate logistics for auxiliary events and sponsorship meetings.
Prepares and communicates schedules, meetings and ensures deadlines are met.
Performs administrative duties as required or requested.
May assist with collecting and depositing donations.
Qualifications
1+ years of related administrative experience preferred. New grads are welcome and encouraged to apply.
Must have earned a high school diploma or GED.
Experience and skill in using a database management system, preferably a CRM specific program.
Must have at least intermediate knowledge and skill with Microsoft Office used for word processing, email, presentations, and spreadsheets. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.
Demonstrated ability to prioritize multiple tasks/projects.
Skill and ability in providing customer service at an excellent level to internal and external customers and partners.
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
During this project, participants will work with an AI chatbot to improve the program’s filtering capabilities. They will tag any offensive, discriminatory or otherwise questionable material following some simple instructions.
The data might be of sensitive nature. Please, ensure you accept these terms before applying.
Purpose:
The goal of this project is to improve an AI-powered chatbot’s filtering capabilities, particularly regarding discrimination, offensive content, and misinformation.
Main requirements:
Must own headphones and a laptop with a good internet connection. Ideally, must have a background in social engineering, sociology or linguistics. Must be available for at least 4 hours a day during the completion of the project. Must be a native speaker of one of the following languages:
Arabic (UAE) Bengali English (US) English (IN) French (FR) German (DE) Haitian Creole Hindi Indonesian Italian (IT) Japanese
Korean Pidgin (Nigeria) Portuguese (Portugal) Russian (Russia) Spanish (Venezuela) Swahili (Tanzania) Tagalog (Philippines) Tajik Urdu Uzbek Other important information:
The team will provide instructions and guidelines for a successful completion of the project. An Online screening test and qualification will be required. The content might be of triggering nature. Please, bear this in mind upon applying for the project. Participants MUST be native speakers of one of the languages specified above. If you are not a native, your application will be automatically rejected. About OneForma OneForma is part of Centific, a global digital and technology services company. We bring together data, intelligence and experiences to deliver human-centric solutions to complex business challenges.
OneForma and Centific are an equal opportunity employer and will not discriminate against any of our applicants on the grounds of race, gender, religion or cultural background.
Looking for hardworking, unique, and creative performers who can use their own skills and content to captivate viewers via live video-chat. All performative types are welcomed. Seeking singers, dancers, puppeteers, hosts, artists, improvisors, magicians, game makers, and more.
What is VBC? We provide performers with the opportunity to simultaneously practice their craft and help families. VBC’s online marketplace connects performers and parents so that performers can keep kids (ages 3-12) engaged in their unique small group virtual activities.
Please submit this form, a copy of your headshot and resume, and most importantly provide a sample video of what your session might look like. We look forward to your submission.
The Processing Specialist handles insurance documents on behalf of our financial institution clients, directly impacting the timeliness and accuracy of the homeowner’s property insurance coverage. This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.
Primary Job Accountabilities/Responsibilities
Process documents in an accurate and timely manner to ensure proper insurance coverage for homeowners and client satisfaction goals.
Identify policy type and determine appropriate action needed. For example: PUD, Townhome, Flood, Wind, etc.
Make appropriate updates to client database in order to meet regulatory obligations.
Make timely premium payments from established escrow accounts to ensure continuous coverage.
Manage time to handle multiple demands and competing priorities.
Meet deadlines and quality standards
Communicate and coordinate with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements .
Be professional in all communications, act in a manner consistent with Assurant values and honor Assurant’s commitments.
Demonstrate empathy regarding your work and the impact it has on the Client and homeowner.
Address any questions, concerns, or suggestions in a timely and appropriate manner.
Build and maintain effective internal working relationships and support teamwork in meeting company goals.
Understand how the Processing Specialist role fits into the larger organizational context and ensure the smooth hand off of work (incoming and outgoing).
Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners.
Basic Qualifications
High school diploma or GED
Basic computer skills
1-year data/document processing experience
Preferred Qualifications/Experience
Strong attention to detail
Ability to adapt well to change
Banking, finance, mortgage lending experience
Demonstrated ability to work successfully in an environment focused on production and quality
Pay Range:
$15.25- $24.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options, editorial content and more, visit www.babylist.com
Our Ways of Working
We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees.
We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.
What the Role Is
Expectful, a health & wellness media company for before, during, and after pregnancy, is looking for a Social Media Associate. In this position you’ll be responsible for scheduling social media posts, curating/sourcing UGC content, and coordinating outreach to creators for permission to reshare their content. You will also assist with the creation of original content for the Expectful channels including drafting copy for static posts and captions, updating post templates, and coordinating short-form video production with creators.
This role will require excellent attention to detail and asynchronous communication with the Babylist team based across North America.
This is a part-time temporary role, remote within the U.S.
Who You Are
You have 2-3 years of relevant work experience You are comfortable working in social management systems (we use Dash Hudson) You are proficient in Google Suite, especially Google Docs and Sheets You work quickly and are highly detail-oriented You have a sharp eye for detail and design You excel at copywriting for social media You are skilled at balancing multiple priorities and requests and always meet deadlines You take pride in your work, follow through to completion and care about delivering high levels of quality You are able to work independently with minimal supervision, but know when to ask questions It’s a plus if you have an interest the wellness & health space around fertility, pregnancy, and postpartum How You Will Make An Impact
Upload and schedule social media content using Dash Hudson, our social media tool, and the native TikTok and Instagram apps Write original social media content and update design templates Write design briefs for new social assets as needed Manage our UGC strategy end-to-end from curation to coordination with creators Project manage short-form video creation with medical and wellness creators Update weekly social media reports Lead the quality assurance and proof-reading process with a small team to ensure all copy and images are correct before publishing Maintain our link-in-bio as needed Why You Will Love Working At Babylist
We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office We build products that have a positive impact on millions of people’s lives We work at a sustainable pace which means work/life balance is a real thing here We believe technology and data can solve hard problems We believe in exceptional management We are an antiracist organization and doing the work to support differences of all kinds We offer competitive pay and meaningful opportunities for career advancement We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.
The estimated pay range for this role is $44.00 – $66.00/hr
If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
TNTP seeks part-time an Associate, Social Media to work up to 25 hours a week, supporting the brand and marketing team and others across the organization. This position may be based in a home office anywhere in the U.S. and is available immediately.
Who We Are
A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we’re a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.
We are currently seeking an individual to join TNTP to fill part-time roles within the organization. Part-time staff provides additional capacity to complete priority projects or coverage during staff transitions and leaves. Assignments will vary in length, most lasting between 2 weeks and 3-4 months or longer; however, consistent work is not guaranteed.
What You’ll Do
As a Social Media Associate, you will partner with the Social Media Manager to oversee TNTP’s social media accounts. Your duties will include creating social media posts, replying to comments, and tracking social media marketing efforts.
Specific responsibilities may include:
Support manager to develop and execute a social media strategy.
Post to official social media accounts using content management systems.
Manage social media editorial calendar.
Curate content that will help reach organizational social media goals.
Optimize and analyze posts for engagement.
Provide ideas for social media promotions to maximize our brand’s visibility online, with measured KPIs to validate the success of each campaign.
What You Bring
First and foremost, we are looking for amazing people with diverse backgrounds and experiences who are inspired by our mission and are highly motivated to change children’s lives through education. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You’ll be right at home if you cultivate strong relationships and push yourself, your work, and the people around you to the next level. We encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, local Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities.
We expect our Social Media Associate to:
Be creative. You can think outside the box and develop engaging and original content ideas that capture our audience’s attention. You can bring new ideas to the team and stay informed about the latest trends in social media. You can leverage communications in service of a larger strategic vision.
Be an outstanding communicator. You are creative in working across channels. You are an adept communicator in writing and engaging with our audience. You can craft clear, compelling, concise messages essential for maintaining a positive brand image.
Be dedicated to equity. You think about and are attuned to the experiences and concerns of your audiences. You are committed to creating and promoting equity-centered communications that lift the voices and experiences of the communities in which we work. You also adhere to our commitment to ethical storytelling.
Model cross-cultural agility. Authentic self-reflection, self-awareness, and high emotional intelligence are central to who you are as a leader, and you utilize these skills to shape a culture of diversity, equity, and inclusion.
Collaborative Nature. You’ll work closely with internal team members, which requires a coordinated and team-oriented approach. From proofreading posts to ensuring that images and videos are on-brand, you’ll build relationships with those closest to the work to ensure their story is told authentically.
Qualifications
Two or more years of social media experience including planning and managing content in a corporate, or agency setting.
Strong functional knowledge of social media principles, and best practices.
Ability to learn and adhere to TNTP brand standards and marketing practices.
Experience editing and designing programs such as in Premiere Pro, Photoshop, Canva
Excellent written and oral communication skills.
Ability to work well and quickly under pressure both individually and as a part of a team.
Excellent project management skills to consistently meet deadlines.
A degree in communication or marketing.
A demonstrated ability to collaborate and build trusting relationships with diverse stakeholders, including both internally with colleagues and externally with sources and subjects involved in the stories you produce.
High emotional intelligence, strong listening skills, and a commitment to diversity, equity, and inclusion.
What We Offer
TNTP offers a competitive hourly wage commensurate with experience in a similar position. The hourly range for this role is $19.62 – $29.42 per hour. TNTP offers a motivated team of dynamic colleagues, a collegial atmosphere that values professional development and valuable feedback, and the chance to impact the direction of a growing, mission-driven company that is committed to the success of our nation’s children. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work each day.
To Apply
We recommend including a cover letter in your application addressing why you are interested in TNTP and how your experience has prepared you for this position. The priority application deadline for this position is September 15th. After that date, applications will be considered on a rolling basis. It is in your best interest to apply as soon as possible.
Mods are pros in digital engagement: moderating forums, chatting with customers, managing communities, and buzzing in social media. As a Mod in our network, you can work from any private location with secure high-speed internet access. You’ll select your projects based on YOUR passions – and schedule when YOU want to deliver. #modsnotcubes
As a Mod in our network, you’ll have the freedom and flexibility of working from any private, secure and noiseless location, when you want to work.
Control your own journey by being in charge of your own business, selecting your own digital engagement projects.
Get experience working with some of the coolest brands in the world, from gaming to e-commerce to entertainment.
Keep your day job! Our network is teaming with moonlighters, plus enterprising stay-at-home parents, students and retirees.
Our Mods are passionate and absolutely love working with us. Join the movement!
At ThirdChannel, we believe in the power of REAL connections between REAL people to elevate the online shopping experience. No bots. Just real people sharing their passion and experience. We also believe that passion and knowledge can come from anywhere! ThirdChannel finds fanatics, enthusiasts, advocates, experts, whatever you want to call them and puts them together with online customers to create a unique and effective shopping experience!
RESPONSIBILITIES AND DUTIES
Must LOVE the brand, be willing to share your passion – it’s contagious! Use the brand’s products/services! Familiarity with the brand site and media/searches related to it Ability to compare and analyze competitor products Comfortable showing empathy to customers in stressful situations SKILLS AND QUALIFICATIONS
5+ years IT industry experience beneficial Knowledge of large corporate or hospital IT systems a plus Familiarity with top OS and brand environments Passion for helping others with large scale electronic purchasing needs Ability to explain concepts at customer’s knowledge level Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form “CDW’s Purpose is to help our customers achieve their goals by providing them with the technology advice and products they need, when they need them.”
COMPENSATION AND PERKS
This is a 1099 Independent Contractor opportunity Performance based rewards redeemable for product and/or gift cards Insider information from your brand about new product launches and events Chat interactions are paid out weekly on an hourly basis ( $15- $20 per hour based on experience and skill set) Immediate start upon completion of onboarding Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS
A desktop or laptop with Chrome browser (tablets and other mobile devices are not compatible at this time). Stable internet connection (we suggest at least a consistent 10mbps). Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets).
At ThirdChannel, we believe in the power of real connections between real people to elevate the online shopping experience. No bots. Just real, honest people sharing their passion and expertise. Knowledge and passion can come from anywhere. ThirdChannel finds fanatics, enthusiasts, advocates, you know, the REAL experts, and puts them together with online customers to create a unique and effective shopping experience!
RESPONSIBILITIES AND DUTIES
Must LOVE Titleist and be willing to share your passion – it’s contagious! Use Titleist Golf equipment. Familiarity with the Titleist site and any related media/searches. Ability to compare and analyze any competitor products. Comfortable showing empathy to customers in stressful situations.
SKILLS AND QUALIFICATIONS
5+ years golf experience. Knowledge of Titleist product line and golf club fitting a plus. Familiarity with top component brands. Ability to engage and inspire dedicated golfers with Titleist brand and product knowledge. Ability to explain concepts at customer’s knowledge level. Able to type at least 35 wpm, with a strong ability to communicate clearly in text form. “An unwavering commitment to continuous improvement and performance and quality excellence are core values of the Titleist tradition.”
COMPENSATION AND PERKS
This is a 1099 Independent Contractor position. First to know! – Insider information from your brand about the latest products & events. Shopper interactions are paid out weekly on a per project hourly basis (approx. $20 per project hour). Immediate start upon completion of onboarding. Remote position from anywhere (as long as there is stable/reliable internet connection).
TECHNOLOGY DETAILS
A desktop or laptop w/ Chrome browser (tablets and other mobile devices are not compatible at this time). Stable internet connection (we suggest at least a consistent 10mbps). Reliable sound output (this can either be through built in computer speakers or third- party speakers or headsets).
At Needle, we believe in the power of REAL connections between REAL people to elevate the online shopping experience. No bots. Just real people sharing their passion and experience. We also believe that passion and knowledge can come from anywhere! Needle finds fanatics, enthusiasts, advocates, experts, whatever you want to call them and puts them together with online customers to create a unique and effective shopping experience!
RESPONSIBILITIES AND DUTIES
Must LOVE the brand, be willing to share your passion – it’s contagious! Own and use the brand’s products/services Familiarity with the brand site and media/searches related to it Ability to compare and analyze competitor products Comfortable showing empathy to customers in stressful situations
SKILLS AND QUALIFICATIONS
Avid gamer (must include console gaming: Xbox, Playstation, and/or Nintendo) Passion for online gaming/current online gamer Experience setting up and using wired and wireless headsets Proficient in the use of modern technology, especially web search and navigation. Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form
“Our sole mission is to help gamers play their best — at every level, in every game.”
COMPENSATION AND PERKS
This is a 1099 Independent Contractor position Shopper interaction projects are paid out weekly (approx. $10-15 per shopper interaction hour) Performance based rewards redeemable for product and/or gift cards Insider information from your brand about new product launches and events Immediate start upon completion of onboarding Remote position from anywhere you can connect to the internet
TECHNOLOGY DETAILS
A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time) Stable internet connection (we suggest at least a consistent 10mbps) Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)
Needle creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Needle finds the enthusiasts, fanatics, advocates… the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can’t get enough of it and want to earn cash while you tell everyone about why it’s the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.
RESPONSIBILITIES AND DUTIES
Must LOVE being on the golf course, be willing to share your passion – it’s contagious! Familiarity with Bushnell golf and media/searches related to it. Own and use Bushnell Golf products from sports optics to launch monitors or GPS. Ability to compare and analyze with competing products. Comfortable showing empathy to customers in stressful situations. SKILLS AND QUALIFICATIONS
Experience with golf, distance measuring devices and launch monitors. Ability to compare and contrast products uses and features. Passionate about getting customers into the right products for their needs. Ability to speak to customers at all knowledge levels. Proficient in the use of modern technology, especially web search and navigation. Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. “Bushnell Golf’s guiding principle is to provide the highest quality, most reliable and affordable sports optics products on the market. And, their commitment to outstanding customer service and strong retailer partnerships is unmatched.”
COMPENSATION AND PERKS
This is a 1099 Independent Contractor position Shopper interaction projects are paid out weekly ($10 per shopper interaction hour) Performance based rewards redeemable for product and/or gift cards Insider information from your brand about new product launches and events Immediate start upon completion of onboarding Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS
A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time) Stable internet connection (we suggest at least a consistent 10mbps) Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)
NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.
Nimble is looking for a Part-time Contract Event Coordinator (10-20 hours/week through the end of the year). In this role, you will assist with the overall scheduling, ordering, and coordination of materials, swag, etc. for Nimble’s business development and sales conference events. A person that will succeed in this role is someone who has a high level of ownership, is detail-oriented, and able to operate independently. You will: Create and manage an events calendar making sure all Nimble attendees have the materials needed for a successful event Support the business development and sales teams with the coordination of event planning, documentation, and communication of updates on ordering, budgets, planning, and execution for attending events Plan event details and aspects, such as ordering materials and swag for conferences, organizing itineraries for participants, etc. Adhere to timeline expectations and remain within budget with all costs Coordinate, document, and communicate with multiple individuals to meet the needs for the events they are attending Establish and maintain relationships with vendors and venues Be flexible to work with changing priorities based on event and business needs What you bring: 1-3 years of experience in an executive assistant and/or event planning role Bachelor’s degree Positive attitude and ability to work in a fast-paced, constantly evolving environment Organized self starter who pays close attention to details Excellent communication skills both written and verbal What’s in it for you: Compassionate and driven colleagues in a fun environment where success is celebrated Rare opportunity to change an industry and lives of millions We are reinventing healthcare / pharmacy – your (grand)parents and your (grand)children will understand and appreciate what you do At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
Honor exists to expand the world’s capacity to care.
We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Work:
We are seeking a Performance Specialist to support our Thursday – Monday 9:00am – 5:00pm PST schedule.
We are looking for a solutions-oriented, proactive Performance Specialist who is experienced in delivering performance management. In this role, you will conduct thorough investigations of potential policy violations, care quality issues, and attendance issues. You will generate performance management recommendations for Care Pros based on Honor policy, employment best practices and requirements, and your assessment of the right outcome to solve for both the client and Care Pro experience. You will also play a critical role in supporting the development and implementation of new and updated performance management policies and tech-enabled processes. This is a high-impact role that will challenge you to apply critical thinking, judgment and empathy to a range of complex situations in service of a high quality client care experience.
Responsibilities
Own delivery of end-to-end performance management process for complex care incidents including: Review and investigate performance events that have had an impact on the client care experience Assess the severity of the reported incident Understand the context with the goal of identifying root cause Identify appropriate performance action, if any, and own delivery of feedback or other performance action Thoroughly document investigation, actions, and outcomes to ensure a comprehensive performance management history Balance client and Care Pro experience, Honor policy, and employment risks to recommend and deliver coachings, warnings, and terminations in a timely, fair, and consistent manner with appropriate documentation Monitor and analyze Care Professional performance trends and generate data-driven recommendations for intervention Advise key stakeholders on potential performance management risks or trends in designated markets Work with Operations and Product leadership to develop, implement, and own processes centered on improving Care Pro performance management Work with cross-functional partners across Operations and Product to update/coach the team in areas of performance management as needed About you:
To succeed in the role, you’ll need:
Minimum 5-7 years professional experience Minimum 2 years of relevant Human Resources experience preferred Employee relations experience preferred Exceptional critical thinking and problem solving skills – including the ability to determine when it is appropriate to deviate from the ruleset to meet our target outcome Exceptional communication skills; experience in having tough conversations and delivering feedback with compassion Strong cross-functional collaboration and communication skills, including the ability to lead without authority Strong sense of ownership – able to self-manage work, including asking for help when needed Strong attention to detail and objective investigative skills Comfortable with understanding basic data sets, utilizing data analysis tools to identify trends, and developing solutions to make improvements Commitment to supporting our Care Professionals and being their advocate Ability to work in a fast-paced environment and manage a high volume of work from multiple stakeholders Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Job Description Note: Please apply to only one role at Juni. We would be happy to speak with you about additional roles during the interview process. Applying to multiple roles will significantly increase the time required to process your application.
Do you love working with kids and inspiring the next generation of engineers, designers, and builders? Instructors at Juni Learning work directly with students ages 8-18 by teaching weekly online coding and data science classes. All classes are taught remotely, using the curriculum and digital tools developed by Juni.
We are currently seeking experienced and dedicated Instructors to join our team with a desire to help kids build resilience and grit alongside their coding skills.
This is a fully remote, part-time, non-exempt position with a starting rate of $20 per hour.
For specialized classes like USACO prep classes, pay starts at $25 per hour.
Instructors are expected to teach a minimum of 10 hours and a maximum of 29 hours per week. The specific schedule will be determined based on the student’s requested schedule and Instructor’s availability, which may include evening and weekends. We are looking for committed Instructors who can ensure a stable and consistent learning environment for our students dedicated to completing each student’s courses.
REQUIREMENTS
Conduct Regularly Scheduled Online Teaching Sessions: Deliver weekly private 1:1 lessons through the curriculum and teaching tools developed by Juni Learning. Each course is 50 minutes long and taught online. Class schedules are set at recurring times each week. Part-time Instructors are typically scheduled to teach between 10-29 hours per week, with recurring weekly sessions with each of their students for the entire duration of the student’s course (typically 5-6 months).
Student Progress: Maintain accurate records of student progress and summarize achievement by completing standardized session notes after each lesson. Offer constructive feedback to help students improve.
Virtual Classroom Management: Foster an interactive and respectful learning environment. Encourage active participation and student engagement.
Timesheet Submission: Accurately document your work hours by reviewing and submitting timesheets on time according to the established payroll schedule. Adhere to the organization’s timesheet submission procedures.
Communication: Maintain clear and effective communication with students, parents, and the Juni Learning support team.
Treat all students, parents, and team members with respect. Foster a safe community. Act in accordance with a high standard of ethics, and maintain family and student confidentiality and privacy.
Take the initiative to solve or anticipate problems early or escalate problems to the appropriate Juni Learning HQ team.
Flexibility to changing needs, and ability to collaborate with co-workers for any issues that may arise.
Serve as an ambassador for Juni Learning and maintain high-quality teaching and professionalism.
Promote our values and mission, and serve as a role model for kids of all backgrounds and ages.
QUALIFICATIONS
College-level coursework in computer science (at minimum completion of two CS courses with a minor/major in CS (or equivalent). Instructors will be assigned different students and courses to teach based on their experience.
Previous experience in tutoring, teaching, or mentoring students is highly desirable.
Demonstrates patience, empathy, and a positive attitude towards students’ learning challenges.
Comfortable using video conferencing tools and other digital teaching tools to conduct engaging and interactive lessons.
Passion for education and building interest in computer science in kids and teenagers (ages 8-18).
Time management: efficiently manage your class schedule and meet deadlines. Punctuality and commitment to the agreed-upon tutoring hours are crucial for student success.
Ability to work well with students of different ages.
Responsible and punctual, meeting scheduled class sessions consistently
Strong communication skills, especially with families (both children and adults).
Eligibility to Work in the US: All candidates must be legally authorized to work in the United States. Verification of work eligibility will be conducted at time of hire.
Overview Cotiviti Healthcare is a leading provider of payment accuracy services to the most recognized companies in the healthcare and retail industries. We are seeking innovative thinkers and creative problem solvers who are interested in making a contribution to improving healthcare and want to be part of a team that is expanding rapidly and providing opportunities for career growth. If you want to make a difference and contribute to the improvement of healthcare payment integrity, consider an opportunity to join our healthcare recovery team as a Payment Accuracy Specialist.
What does it mean to be a Payment Accuracy Specialist?
Our healthcare recovery specialists are passionate about what they do. They are experts at reviewing, discovering, validating large amounts of data and delivering results and insights for our clients. Our audit teams recover billions of dollars in incorrect payments for our clients each year. This position is a key role where you will learn from an elite team of recovery professionals, expand your skills, discover your strengths, and begin an exciting career.
What does this role offer in regards to career development?
“For someone who is looking to learn an industry quickly, and be given opportunities to advance and grow rapidly, there is no better place than Cotiviti Healthcare. This role is really is a springboard; you learn our business and are coached on how to make more impact each year, with opportunities for advancement constantly available.”
“The more dedication and passion you put into your work, the more you will be rewarded in return.”
“I really like being a part of a team that encourages collaboration, but also really gives me the room to work independently.”
“I enjoy seeing how much money I am responsible for recovering for our clients. I get to put my naturally competitive nature to the test.”
Responsibilities Solve problems by identifying errors and overpayments for our healthcare clients Use your creativity to help generate new ideas for claim concepts and recovery opportunities Learn and use multiple computer software, systems and technology Achieve excellence by meeting and exceeding audit team goals and quality measures Serve clients by responding to questions or inquiries. Qualifications Bachelor’s degree preferred OR at least 1 year of relevant experience (healthcare billing, claims, auditing, reimbursement or data analysis) Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred Strong interest in working with large data sets and various databases Healthcare industry experience desired Excellent verbal and written communication skills Self-motivated and driven to succeed
Base compensation ranges from $20.00 per hour to $23.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
This role is eligible for discretionary bonus consideration.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.
Data Entry Specialist at BairesDev
We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detail-oriented, and demonstrate excellent analytical abilities as well as teamwork and multitasking skills. This is an excellent opportunity for professionals looking to advance their careers at one of the industry’s fastest-growing companies!
What You Will Do:
– Support the Recruiting area in the identification and initial contact of potential candidates for our searches. – Propose new alternatives to identify candidates. – Identify opportunities for improvement in the area’s current processes. – Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them. – Identify and analyze professional profiles in job portals for the different searches we have open.
Here’s what we are looking for:
– Proactivity and the ability to work in a team. – Paying close attention to detail in daily tasks. – At least one year of previous work experience (a plus). – Advanced English level.
How we do make your work (and your life) easier:
– 100% remote work. – Hardware setup for you to work from home. – Flexible hours – make your schedule. – Paid parental leave, vacation & holidays. – Diverse and multicultural work environment. – An innovative environment with the structure and resources of a leading multinational. – Excellent compensation — well above the market average. – Here you can grow at the speed of your learning curve.
Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment. Every BairesDev team member brings something unique to our company. We want to hear your story. Apply now!
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
RESPONSIBILITIES:
– Handle a wide variety of customer inquiries via online chat – Provide accurate information about the products and services via online chat – Narrow down on appointment information to schedule appointments – Capture customer contact information for lead generation and client review – Summarize interactions based on customer needs for client review – Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
– Previous experience in retail customer service or the automotive industry preferred but not necessary – Have a handle on basic internet and window based computer skills – Strong ability to multitask is preferred, gaming experience is helpful – Positive and professional demeanor – Excellent written and verbal communication skills – Ability to adapt to change and enjoy a quick paced work environment
Requirements:
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must live within the state listed in the posting
Quiet, dedicated work space free from distractions – this is a remote position
Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT
Must be able to type at least 35 WPM, 40 and above is preferred
This role is 100% remote within the USA and requires a commitment of 13 hours per week.
The Role
At SellerX we are growing our Marketing department and now we are looking for a Community manager (part-time) to join our team. In this role you will connect with a diverse and enthusiastic audience, and become the face and voice of our brand within our thriving 16,000-member strong community! Sounds exciting? Apply today!
Your Responsibilities in Detail
Managing the Facebook group of 16,000 members Leading the Hydration Challenge of one of our brands Life Infinitely (prepare it, follow the development) Running livestreams with the community members on Sunday’s at 7pm to 8pm EST (with one week every 9 weeks with no livestreams) where you will engage with the community and announce the winners of the challenge Preparing the structure of the brand’s newsletter on a weekly basis
Your Background
To join our team, you bring along
Hands-on experience with social media management Excellent interpersonal and presentations skills Knowledge of online marketing Experience in using Canva Attention to detail, critical thinking, and problem-solving mindset
Sounds exciting but you’re not sure if you tick all the boxes? We are always happy to read your application and hear your story. Everyone’s talent is unique!
Who Are We?
We are SellerX and have an ambitious goal: To become a leading global acquirer and operator of a new generation of eCommerce businesses. We are one of Europe’s fastest growing start-ups and have raised $750M from top-tier VC and PE funds, including L Catterton, 83North, Cherry Ventures, Felix Capital, Sofina, Victory Park Capital and BlackRock towards this goal. Within 15 months, we have grown to a team of 750 talents and operating 10 offices across Europe, APAC, and the US.
Our founders are serial entrepreneurs and Harvard Business School graduates who have 12+ years of experience in eCommerce and private equity. Senior Management consists of top Amazon, eCommerce, and investment professionals. We are looking for you, knowing that our company will only be as good as the team we build! At SellerX we value a diverse and inclusive workplace, and we believe it is the key to innovation and happy employees. SellerX is committed to providing an open, friendly, safe, and welcoming environment for every employee. We are delighted to receive applications from diverse candidates including gender, gender identity, gender expression, sexual orientation, disability, physical appearance, body size, race, ethnicity, age, and religious beliefs
SellerX does not accept agency resumes. Please do not forward resumes to our job’s alias, SellerX employees or any other organization location. SellerX will not be responsible for any fees related to unsolicited resumes.
CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.
Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 12,500 global entities and are used daily by over 340 million people in the U.S. and Canada alone.
A Web Content Editor I creates intuitive navigation and edits content for the websites we develop. This position will migrate, organize, and optimize content to make it easily accessible to a variety of users. A Web Content Editor I edits text, images, and information displayed on a website in compliance with web usability and accessibility standards.
We’re excited to hire a new Web Content Editor I who can:
Edit and/or develop highly usable web content based on CivicPlus Best Practices
Meet or exceed content metrics, quality standards, and team expectations
Proactively communicate with team members, including the Web Content Specialist and Content Manager on the status of projects as well as any other pertinent project information
Maintain high level of collaboration with all project members to ensure site consistency
Identify and provide feedback on opportunities for process and efficiency improvements
Provide cross-departmental support to other product suites as needed
There is no perfect candidate, but we are looking for:
Proficient with basic computer programs such as Microsoft Excel
Strong attention to detail
Ability to work and think independently or with a team as situations warrant
Excellent time management skills
Ability to quickly learn new applications and processes
Effective communication skills
Ability to stay focused on task for extended periods of time
Experience using a CMS or HTML preferred
*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.
We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What is our hiring process?
Introductory Call with a member of our Talent Acquisition team.
First Interview with the Hiring Manager
Second Interview- Panel Interview with up to 4 CivicPlus Team Members
Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
Offer
Please note that the specifics of this process may vary based on the position you’re applying for.
Employment Practices
CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
Discord is your place to talk. Whether you’re part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to create connections, hang out, and talk. At the heart of Discord’s communities is Safety.
The Safety team at Discord ensures users find belonging by minimizing exposure to spam and other forms of platform abuse. We are excited to find others passionate about making sure Discord is a safe and welcoming place for our users and hope you can join us on this mission.
As an Exploitative Content Specialist, you’ll report to the Exploitative Content Lead and have a meaningful understanding of the abuse space while protecting Discord’s many communities and experience participating in and/or managing cross-functional projects and initiatives.
What you’ll be doing
View and respond to sensitive content reports, including but not limited to the review of explicit images, videos and other objectionable material
Utilize deep subject matter expertise and quantitative and qualitative methods to identify networks of harmful and violating explicit behavior
Work cross-collaboratively with other teams, including Policy, Product, Engineering and Legal in responding to sensitive issues and providing deep knowledge into different content types.
Conduct in depth investigations into high harm behaviors and their actors
Respond to users experiencing safety-related or high harm issues and empathetically address their concern
You’ll thrive in this role if
At least 3+ years of experience investigating and acting on digital crimes and internet-enabled abuse against children or experience in reviewing and acting on violating adult explicit content
Experience reporting high harm behavior and communicating with third party agencies like NCMEC and law enforcement
Experience analyzing and mitigating high-impact threats and online threat actors, with a track record of managing tactical & strategic initiatives resulting in measurable change
Ability to creates tailored solutions to a wide range of challenges
Experience navigating a fast-moving and rapidly-scaling environment
Ability to work overnight, early morning, and/or weekend shift
Bonus Points
Fluency in SQL and Python
Experience with Discord’s API
Familiarity with ticketing systems, enough that you know keyboard shortcuts
Project management skills and experience driving cross-team collaboration
In-depth knowledge of internet culture and trends
Strong written and verbal communication skills
Comfort with ambiguity and trauma related content
The US base salary range for this full-time position is $117,000 to $126,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Benefits and Perks
Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
Mental health resources and quarterly wellness stipends
14+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
Paid parental leave (plus fertility, adoption and other family planning benefits)
Flexible long-term work options (remote and hybrid)
Volunteer time off
A diverse slate of Employee Resource Groups
Plus commuter contributions and other perks for office-based employees
About Us
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!
This is a part-time remote work-from-home contract position that reports to CVU’s President.
The position will be assigned to develop specific online courses in one of the following areas: Addiction Counseling, Nonprofit Management, Christian Ministry & Leadership or Business Administration. You can see a list of City Vision’s current courses here to get an idea of the types of courses we may develop in the future.
This position would primarily help with development of new courses, but may also help with major revisions to courses. City Vision typically develops 8 to 12 new courses per year, and conducts major revisions of 10-20 courses per year.
If a candidate is chosen, they would be assigned a new course to develop. They will go through City Vision’s Course Designer training course that will explain the methodology and values we incorporate into our course design.
Required Qualifications
Candidates must be subject matter experts in whatever courses they are designing.
For designing undergraduate courses, candidates must have a Master’s in a related field. For graduate courses, this requires a Doctorate/terminal degree in a related field.
Must have experience in designing accredited online courses.
Must be a Christian actively attending a church who is able to support City Vision’s statement of faith.
Desired Qualifications
Practical experience as a practitioner in the field for any courses you are designing
Experience in designing courses with deep Christian integration
Expected hours: Initially, we will start working with contractors on a per-course basis, but paid hourly. Typically most courses take between 40-60 hours to develop.
Compensation: $30-40/hour depending on the candidate. Free tuition in City Vision University for yourself if desired. We are willing to negotiate with the right candidate.
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