The primary job function, under general supervision, is interpreting complex data sets related to various operations of the Claims Department and provide data-driven analysis. The position is responsible for analyzing and interpreting data, identifying trends and patterns, and providing insights to drive business decisions. They will use their knowledge of statistics and various data analytical tools to develop reports, dashboards, and visualizations to present complex data in a clear and concise manner.
Essential Job Functions:
Works with claims leaders and independently to identify and provide data support to recognize opportunities. Collaborates with other departments in Claims and other divisions of the company (Product, U/W, IT Domain Teams, etc.) on implementing solutions to business problems. Supports claims projects by applying general knowledge of the business area processes, including best practices.
Retrieves data from various sources and prepares data for analysis. Reviews data for accuracy and revises methods of data retrieval when necessary. Prepares reports, graphs and charts based on research and analyses. Analyzes data and identifies trends in data to provide meaningful suggestions and recommendations to leadership. May assist with forecasting future claims activity to plan for future risks. Serves as a contact for basic reporting needs/issues and on demand reports.
Communicates proactively, clear, and consistently with SME’s and leadership in the various claims operations to understand each job function. Through this communication, the employee will be expected to increase the breadth of their understanding of the processes associated with these operations, and of the various KPI’s that drive business results
Creates presentations breaking down problems identified, potential solutions. Develops spreadsheets and visual tools for management use. May attend management meetings to present findings and recommendations. The encumbent should have a strong background in creating and explaining meaningful graphs and also be skilled at assembling and delivering presentations
Coordinates and executes reporting; directs and supports underwriting users/leaders in identifying data needed for reporting using Guidewire Database, NextGen Database, and Enterprise Data Warehouse
Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week
Other functions may be assigned
Worker characteristics are normally acquired through the successful completion of a Bachelor’s degree in an analytical concentration, such as math, statistics, engineering.
SAS and SQL Training
Master’s degree is required in lieu of work experience.
At least 3 years experience of insurance related experience preferably in an analytical role, or equivalent combination of education and experience.
Knowledge and Skills:
Advanced proficiency in SQL required.
Proficiency in PowerBI and other data visualization tools.
Experience with Python and/or R a plus.
Knowledge of statistics and general model building/validation procedures required.
Strong data skills and ability to work with massive datasets.
Good problem-solving skills required.
Good analytical and critical thinking required.
Strong attention to detail and accuracy
Excellent written and verbal communication skills required.
Work requires professional written and verbal communication skills and the ability to present findings on underwriting data projects
Must have the ability to produce quality work within tight timeframes, simultaneously manage multiple projects and the ability to work in a team setting
Requires the ability to work a flexible schedule and travel as needed, which may require overnight and/or weekend stays.