Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Underwriting Support candidate to join our growing team. This is a great opportunity to learn about the exciting world of mortgage financing. If you enjoy working in a fast paced environment, this position might be for you! This is a Monday through Friday, 8:30am to 5pm position. Triad Financial Services offers health insurance benefits, a 401K program, the opportunity to earn up to 15 days off within your first year, 7 paid holidays, a tuition reimbursement program, opportunity for advancement and so much more.
Essential Duties and Responsibilities:
Review information submitted for pending conditions list – clear conditions and update customer/dealer/broker w/ new approval letter.
The accurate and timely encoding of information from applications into the Encompass database of essential data pertinent to the processing of a loan application in order to make it ready for credit decision by Triad Underwriters.
Contact the dealer/broker/customer for any missing information needed to input the application in a timely manner
Pulling and reviewing credit for each applicant and communicating issues to underwriters timely and effectively.
Basic knowledge of each department and providing telephone support to the client base in order to accurately address any and all queries they may have prior to the submission of a loan application.
Promptly provide adequate loan application status updates, as required, to the client base via telephone and/or email.
The expedient resolution of issues raised by the client base during the initial stages of the loan application process, as permitted by the Processor’s scope of responsibility and authority.
Responsible for the timely distribution of pertinent physical documents to the client base. This includes but is not limited to, the mailing of ECOA notices, loan decline letters, and property appraisals.
Serving as a liaison between the client base and Underwriters whenever required.
Perform related duties as assigned by supervisor
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
High school diploma or GED required
$20.55 To $22.00 / Hour