Legal Proofreader

About eScribers

Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.

At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.

Come be a part of our growth by joining our outstanding team of professionals!

Legal Proofreader (Remote – Contract)

We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week.

General Requirements:

  • Possess a high school diploma or equivalent
  • Typing speed of at least 55 WPM
  • Excellent grammar and punctuation skills
  • Exceptional listening skills
  • Attention to detail is a must
  • Ability to meet deadlines

Computer Requirements:

  • Windows-based PC running Windows 10 or 11
  • Microsoft Word 2013 or newer or Office 365
  • Consistent and reliable access to high-speed internet connection
  • USB foot pedal (Infinity IN-USB 2 or IN-USB 3), which can be acquired online for $65 or less

Responsibilities:

You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S.  This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires.  This is a fast-paced environment so excellent time management and prioritization skills are critical.   

Compensation:

As an independent contractor you will be compensated on a per-page basis.  This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit.

Onboarding:

Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs you’ll be using. Additional information about our onboarding process will be provided to candidates selected for this position.

Work is available for new candidates now and on an ongoing basis. Priority for work is given to proofreaders who maintain excellent quality standards in the submission of their assignments.

Digital Court Reporter – Contractor position

About eScribers

Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.

At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.

Come be a part of our growth by joining our outstanding team of professionals!

Digital Court Reporter – Contractor position

eScribers is looking for experienced digital court reporters.

SUCCESSFUL COMPLETION OF A TRAINING PROGRAM OR RELEVANT REPORTING EXPERIENCE IS REQUIRED.

We are a nationwide court reporting and transcription company. We currently have a need for reporters to appear in-person for local and travel jobs. Remote work is also available. We offer very flexible scheduling and the opportunity to take transcription work (for candidates found suitable based on relevant experience).

General Requirements:

Completion of training program OR previous reporting experience
Must have reporting equipment before being onboarded
Be legally eligible to work in the United States
Experience or knowledge of legal proceedings
High degree of professionalism
Commit to meeting all deadlines
Be able to upload and download files and use other basic computer functions
Have a high-speed internet connection
Reliable mode of transportation
Have a current U.S. bank account to receive contract payments
Candidates must have their own reporting equipment
Compensation and Onboarding:

You will be an independent contractor and will be compensated on a per project/assignments basis.

Compensation will include:

Daily appearance fee
Travel expenses reimbursed, if necessary
Commission on copy sales and exhibit handling
Weekly pay via direct deposit
Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs and workflow system you’ll be using.

Additional information about our onboarding process will be provided to candidates selected for this position.

Priority for work is given to court reporters who maintain excellent quality standards in the submission of their assignments.

As-Broadcast List Transcriber

We seek native English-speaking As-Broadcast Transcribers with special attention to detail to build scripts that match the edited final version of a program. The ideal candidate will have strong attention to detail and spot on dialogue accuracy to deliver high-quality transcripts in a timely manner.

Relevant skills:
Type at least 75 WPM
Strong listening and typing abilities
Attention to detail
Ability to work independently
Time management
Proficient in using a transcription software
Ability to insert timecodes
Ability to proofread your own work
Ability to follow guidelines and formats
Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

5 to 10 hrs p/week

Experienced Level 2 – 3yrs

Independent contractor position.

75 – $120 p/hour of material

Skills & Expertise:
English As-Broadcast Television TV Film Typing Listening Proofreading Accuracy Active listening Writing US English Dialect Researching

Transcriptor General en español / Traductor

Estamos buscando transcriptores y traductores nativos de español (de inglés a español y viceversa) que puedan producir transcripciones y traducciones de alto nivel.

Habilidades relevantes:
Excelente dominio de ambos idiomas ( español e inglés.)
Tipear al menos 50 ppm.
Ser detallista
Habilidad para trabajar de manera independiente
Conocimiento de software de transcripción
Revisar el propio trabajo
Habilidad para seguir guías y formatos
Habilidad para recibir críticas constructivas de parte del equipo de QC y realizar correcciones

5 to 10 hrs p/week

Experienced Level 1 – 2yrs

Independent contractor position.

$66 – $150 p/hour of material

Habilidades especiales
Español Transcriptor general Tipeo Escucha Revisión Edición Detalle Español de España Español de Latinoamérica

Legal Transcriber

We are seeking native English-speaking Transcribers with knowledge of legal terminology who have excellent listening and typing skills to develop accurate legal transcripts from audio or video files. The ideal candidate will have strong attention to detail and the ability to work independently, delivering high-quality transcripts in a timely manner.

Relevant skills:
Type at least 50 WPM
Strong listening and typing abilities
Attention to detail
Ability to work independently
Time management
Proficient in using transcription software
Ability to apply AAERT rules
Ability to proofread your own work
Ability to follow guidelines and formats
Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

1 to 5 hrs p/week

Experienced Level 2 – 3yrs

Independent contractor position.

$75 – $120 p/hour of material

Skills & Expertise:
English Legal Legal Transcription Typing Listening Proofreading Accuracy Active listening Writing US English Dialect Researching Pleading Certification
Seasoned Pro
Just Getting Started
Transcriptor General en español / Traductor

Estamos buscando transcriptores y traductores nativos de español (de inglés a español y viceversa) que puedan producir transcripciones y traducciones de alto nivel.

Estamos buscando transcriptores y traductores nativos de español (de inglés a español y viceversa) que puedan producir transcripciones y traducciones de alto nivel.

Habilidades relevantes:
Excelente dominio de ambos idiomas ( español e inglés.)
Tipear al menos 50 ppm.
Ser detallista
Habilidad para trabajar de manera independiente
Conocimiento de software de transcripción
Revisar el propio trabajo
Habilidad para seguir guías y formatos
Habilidad para recibir críticas constructivas de parte del equipo de QC y realizar correcciones

5 to 10 hrs p/week

Experienced Level 1 – 2yrs

Independent contractor position.

$66 – $150 p/hour of material

Habilidades especiales
Español Transcriptor general Tipeo Escucha Revisión Edición Detalle Español de España Español de Latinoamérica
Seasoned Pro
Just Getting Started
As-Broadcast List Transcriber

Only freelancers located in the US, Canada, United Kingdom, New Zealand may apply.

We seek native English-speaking As-Broadcast Transcribers with special attention to detail to build scripts that match the edited final version of a program. The ideal candidate will have strong attention to detail and spot on dialogue accuracy to deliver high-quality transcripts in a timely manner.

Relevant skills:
Type at least 75 WPM
Strong listening and typing abilities
Attention to detail
Ability to work independently
Time management
Proficient in using a transcription software
Ability to insert timecodes
Ability to proofread your own work
Ability to follow guidelines and formats
Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

5 to 10 hrs p/week

Experienced Level 2 – 3yrs

Independent contractor position.

75 – $120 p/hour of material

Skills & Expertise:
English As-Broadcast Television TV Film Typing Listening Proofreading Accuracy Active listening Writing US English Dialect Researching
Seasoned Pro
Just Getting Started
Combined Continuity and Spotting List Transcriber

Only freelancers located in the US, Canada, United Kingdom, New Zealand may apply.

We are seeking native English-speaking CCSLs Transcribers with special attention to detail to build scripts containing all the audiovisual aspects of a video (movie or series) described in the order of which they appear in the final presentation. The ideal candidate will have strong attention to detail and spot on dialogue accuracy to deliver high-quality transcripts in a timely manner.

Relevant skills:
Type at least 75 WPM
Strong listening and typing abilities
Attention to detail
Special dedication to note technical information
Spot on dialogue accuracy
Ability to work independently
Time management
Proficient in using a transcription software
Ability to insert timecodes (including frames)
Ability to proofread your own work
Ability to follow guidelines and formats
Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

5 to 10 hrs p/week

Experienced Level 3 – 5yrs

Independent contractor position.

$330 – $360 p/hour of material

Skills & Expertise
English Continuity Script Television TV Film Typing Listening Proofreading Accuracy Active listening Writing US English Dialect timecodes technical
Seasoned Pro
Just Getting Started
Dialogue List Transcriber

Only freelancers located in the US, Canada, United Kingdom, New Zealand may apply.

We are seeking native English-speaking Dialogue List Transcribers with great dialogue accuracy to build scripts that match the edited final version of a program. The ideal candidate will have strong attention to detail and spot on dialogue accuracy to deliver high-quality transcripts in a timely manner.

Relevant skills:
Type at least 75 WPM
Strong listening and typing abilities
Attention to detail
Ability to work independently
Time management
Proficient in using a transcription software
Ability to insert timecodes
Ability to proofread your own work
Ability to follow guidelines and formats
Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

5 to 10 hrs p/week

Experienced Level 2- 3yrs

Independent contractor position.

$60 – $90 p/hour of material

Skills & Expertise:
English Dialogue list dialogue Television TV Film Typing Listening Proofreading Accuracy Active listening Writing US English Dialect Researching timecodes
Seasoned Pro
Just Getting Started
Transcription Career
Who are we looking to hire?

Work-from-home individuals, stay home mothers, fathers, students, part-time teachers, writers, academics, or anyone who wants to supplement their income.

You must be a highly detailed individual who is committed to perfection!

Must be able to meet strict deadlines.

Professionals, novices, and beginners are all welcome to apply.

How to get started?

Click on the position you want to apply for on the page above.

You will be expected to pass a skills assessment

Check out the list of FAQs below for additional questions.

Frequently asked questions:
01.What is transcription?

Transcription writes or prints the representation of audio into a document or text file.

  1. What does this job entail?

As a transcription freelancer at D.T., you’ll be assigned work based on the time you request on our scheduler. We’ll send you a notification via email when the audio/video files are ready for transcribing. You will transcribe the files you are assigned once you log in to the assignment directory folder. The media content, style, subject, pay rate, and due date will all be listed upfront so you can decide whether it’s a good fit for you.

  1. What experience or skills do I need?

We welcome professionals, as well as novice and beginner transcriptionists. It would help if you had typing skills of at least 60 wpm, excellent listening skills, a vital mastery of English, and the ability to meet strict deadlines.

  1. What equipment do I need to get started?

You should have a dependable computer with internet. A transcription software such as Express Scribe. A pair of good headphones. A foot pedal is not require but we highly recommend you have one (Infinity USB Foot pedal)

  1. Do you provide training?

Yes. We provide transcription training videos, style guides, a procedure document, and as many practice jobs as you request. Also, we provide constructive feedback from our many experienced transcriptionists after you complete an assignment. Feel free to ask our Q.C. team any questions, but we ask you to carefully read our Style Guides and take your time when learning. Your success is our success!

06.Can I apply if I do not live in the US?

To apply as a Transcriptionist, you must reside within the United States, Canada, or native-speaking English Countries. However, we will consider candidates from outside the United States and Canada for Subtitling/Captioner and Translation who are bilingual.

  1. How do I get start with Daily Transcription?

Click on the link above to the specific career that interests you. You will be taken to a career form. Complete the career form and upload your resume. You will be redirected to our Skills Assessment Test. When you pass the Skills Assessment Test, you will receive a link to the Transcription test for your area of expertise.

  1. How do I get paid?

Furthermore, D.T. pays weekly by check only unless you are outside the U.S. or Canada, then other payment arrangements can be made.

  1. Is there an age requirement?

Yes, you must be 18 (eighteen) or older.

  1. Does it cost money to apply at Daily Transcription?

No, We have no fees to apply or to start working at D.T.

  1. How do taxes work?

Our transcribers, captioners, and translators are 1099 independent contractors (IC). We do not withhold taxes from your earnings. Moreover, when onboarding, you will be required to complete a W-9 or W-8, and you will receive 1099 at the end of the year for tax purposes. Taxes will not take from your check. Therefore, you are responsible for all your with-holdings at the end of the year. We cannot give you advice on how to handle your taxes. However, you should consult a tax accountant or contact the IRS or local state tax agency to see your responsibilities as a 1099 contractor.

SERVICES
Transcription Academic and Market Research As-Broadcast Scripts Audio Description Closed Captioning Continuity Lists Corporate Transcription Dialogue Lists Government Transcription Interpreter Services Legal Transcription Medical Transcription Noise Removal Service Post Production Subtitling Translation Services
QUICK LINKS
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CONTACT US
1-888-515-7143
6701 Center Drive West, Third Floor Los Angeles, CA 90045

AI Editor

We are seeking native English-speaking editors who have excellent listening and typing skills to edit AI-generated transcripts. The ideal candidate will have strong attention to detail and the ability to accurately edit a raw transcription to deliver high-quality transcripts.

Relevant skills:

  • Excellent grammar and punctuation, paying special attention to homophones.
  • Strong listening and typing abilities
  • Attention to detail
  • Ability to work independently
  • Time management
  • Research unknown words and names
  • Proficient in using transcription software
  • Ability to insert timecodes
  • Ability to proofread your own work
  • Ability to follow guidelines and formats
  • Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

10 to 30 hrs p/week

Experienced Level 1 – 2yrs

Independent contractor position.

$60 – $90 p/hour of material

Skills & Expertise:

  • English
  • General Transcription
  • Typing
  • Listening
  • Proofreading
  • Fast Checking
  • Accuracy
  • Active Listing
  • Writing
  • US English Dialect
  • Researching

General Transcription

We are seeking native English-speaking Transcribers who have excellent listening and typing skills to develop accurate texts from audio or video files. The ideal candidate will have strong attention to detail and the ability to work independently delivering high-quality transcripts in a timely manner.

Relevant skills:
Type at least 50 WPM
Strong listening and typing abilities
Attention to detail
Ability to work independently
Time management
Proficient in using a transcription software
Ability to insert timecodes.
Ability to proofread your own work.
Ability to follow guidelines and formats.
Ability to take constructive criticism from QC Team and ability to make changes in the time requested.

10 to 30 hrs p/week

Experienced Level 1 – 2yrs

Independent contractor position.

$45 – $66 p/hour of material

Skills & Expertise:
English General Transcription Typing Proofreading Fast Checking Accuracy Active Listing Editing & Proofreading Writing US English Dialect

Sr. Digital Content Copywriter & Editor – Freelancer or Contractor (Part-time, Flexible, Remote)

Posting Details
Posted: August 15, 2023
Full-Time
LocationsShowing 1 location
Virtual – Work Remote Opportunity
United States
+1 more
Job Details
Description
This is a six-month term, which can be extended, for a part-time, flexible, remote freelancer or contractor.

People are the heart of our company, and our doors are open to everyone. As a customer, as an employee – we are committed to creating an inspiring culture that is welcoming, safe and inclusive for all. Our strength in work and life comes from the combination of our experiences, backgrounds and talents. It’s what we do as people that makes Lands’ End a great place to shop and a great place to work.

Are you a quick study of brand voice? Do you understand the subtle nuances of language that distinguish one brand from another? Do you have a love for storytelling? A passion for women’s classic American style fashion? If you answered, “Yes” to these questions, we’d love to hear from you.

The Sr. Digital Content Copywriter will support the Lands’ End site content curation and copywriting and reports directly to the Sr. Digital Marketing Manager. The ideal candidate will be highly skilled at curating content based on multiple inputs with an eagle-eye for details and a proven ability to maintain brand voice throughout all site content. This new role will be instrumental in upholding established brand and quality standards for content that reaches U.S. women’s apparel consumers.

Responsibilities

Review content to ensure it aligns with brand guidelines, style guides and best practices for grammar, spelling and formatting.
Excellent written and verbal communication skills are necessary to collaborate with diverse teams, stakeholders and content creators.
Collaborate with copywriting services, creative directors, SEO specialists, marketing managers and other team members to develop innovative and integrated marketing campaigns.
Edit and proofread copy to ensure accuracy, clarity and grammatical correctness.
Curate and draft content to support inbound content marketing, owned media marketing, blog strategy and brand stories.
Maintain strict adherence to established formatting standards, brand tone and voice, corporate guidelines and Associated Press Style.
Edit internally and externally produced content in line with AP style, brand voice and tone.
Review and edit articles to ensure accuracy, clarity, grammar and a tone that reflects Lands’ End’s expertise and authority in the field.
Demonstrate an elevated level of attention to detail, ensuring grammatical and factual accuracy, as well as compliance with business rules and norms.
Approach complex challenges by distilling content into clear, concise and cohesive messaging by way of creative copy solutioning.
Incorporate SEO keyword research to optimize site content while balancing with tone and voice.
Positively engage and build relationships with internal and external cross-functional stakeholders.
Adapt to a fast-paced environment where evolving business needs may shift priorities and project deadlines.
Proactively communicate with manager and team members to meet deadlines and respond to stakeholder requirements.
Capture the brand voice to craft compelling, pitch-perfect marketing copy for first- and third-party digital properties, including our direct-to-consumer website, third-party marketplaces and partner sites as needed.
Requirements

Bachelor’s degree in Communication, Journalism or related field.
7-10 years of copywriting experience in a fast-paced environment, preferably within the areas of marketing, social media, eCommerce or journalism.
High level of attention to the smallest of details.
Ability to quickly synthesize multiple inputs and tell a cohesive story.
Ability to perform research, fact-check and leverage collaborative insights to adapt copywriting to evolving business needs.
Strong communication skills and ability to collaborate cross-functionally.
Ability to tap into the mind of the customer and understand their journey with the brand.
Able to strategize and articulate brand value proposition to consumers.
Creative or Ad Agency experience.
How to Apply

Your resume, including relevant education and work experience.
A brief written introduction explaining why you are interested in the position.
Write a one-to-two-page brand voice guide based on the content on www.landsend.com.
Portfolio with recent examples long form content.

On a Weight Loss Journey? We want your opinions on new food products!

Study typeFocus GroupStudy formatOnlineCompensation$100 choice of dozens of digital gift cardsSession length1 hour 30 minutesDescription

We’re looking for feedback on new food product ideas.Device requirements

Device type: Computer with webcam.

You cannot use a tablet or a smartphone.Additional screening

The researcher may follow up via message, email, or phone to confirm if you’re a fit for the study. Be sure to answer!

Manager, Cybersecurity – Offensive Security – Remote Eligible

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

This job can be located anywhere within the United States.

Do you want to work on the latest Mobile Cybersecurity Technologies? Do you enjoy working with and applying Technology to improve Customer Experience and solve Business Problems? Do you want to lead an exceptional team of technologists that makes an impact on T-Mobile’s business every day? Do you want to feel like you are directly contributing to the success of T-Mobile, and be part of the Un-Carrier movement? Look no further!

We are looking for a thoughtful, hardworking, and creative leader with a history of strategic and tactical execution. This person will lead a team of talented engineers that will drive the evolution and expansion of the Offensive Security Team. We operate in a very fast-paced agile environment with quick decisions. We encourage innovation and expect you to take ownership and initiative. This role provides an outstanding opportunity to drive Technology direction for T-Mobile USA. The Manager of Cybersecurity will facilitate security related interactions with business partners, OEMs, and service partners. Integration with the cybersecurity community internal to T-Mobile and external with partners such as government, industry, and security organizations is necessary. This person will demonstrate strong critical thinking skills, excellent communication skills, and effectively manage the time and effort of all individual contributors, projects, and associated initiatives. A strong understanding of security technologies, architecture, and best practices will be essential. The team maintains corporate data network security infrastructure and provides information security based on the enforcement of the T-Mobile security policies. The Offensive Security team provide services to identify and validate potential exploitable vulnerabilities in the production environment. Programs under this team’s function are penetration testing, bug bounty, responsible disclosure program, and application vulnerability detection.

Technical Expertise:

Proficient in Penetration Testing tools and methodology Brings a solid understanding of ethical hacking tactics, techniques and procedures to the table Knowledge of cybersecurity policies and regulatory controls threats, vulnerabilities, and overall risk profile of the enterprise (per team function). Experience with incident handling for Security breaches. Mentor analysts, senior analysts, engineers, architects and cybersecurity individual contributors to promote successful performance and career growth in alignment with department and enterprise objectives Provide cybersecurity consultation on designs and/or implementation of cybersecurity controls ensuring alignment to T-Mobile security standards and/or best practices Planning and implementing appropriate protective measures to include policy, process, and overall cybersecurity awareness Applying excellent verbal and communication skills necessary to engage with diverse multi-functional groups and present effectively to small and large groups Leading security projects driven by groups both internal and external to the Cybersecurity organization Develop strategy, roadmap, and requirements for enterprise information protection to align with technology, product, and overall business strategy Understanding and interpreting sophisticated data analytics, delivering optimized priorities to partners and lines of business

Relationship Building:

Establishes and chips in to mutually beneficial shared goals with other teams. Adapts approach to accomplish team goals
Uses the capabilities, insights, and ideas of others
Works to effectively resolve challenges between teams
Handle technical relationships with assigned vendors, including driving features and function requests for inclusion in future product releases
Demonstrates trust in others by eliminating unnecessary policies and checkpoints
Communicates with others in a clear and tactful way
Inspirational Leadership:

Demonstrates and upholds others to T-Mobile’s values which promotes a culture with integrity
Delivers substantial feedback, and provides support for development activities of team members
Challenges and encourages employees to achieve business results
Encourages an environment where employees are valued and respected
Builds a culture of recognition including supporting and growing organizational recognition
Strategic Thinking:

Sets goals and objectives for the team that align with the strategic goals of the organization
Communicates direction of the organization through goal setting and alignment
Monitors and measures work tasks to ensure deliverables and goals are completed on time
Sets high standards for self / team and uses appropriate level urgency toward goal or project completion
Demonstrates a customer are first attitude by keeping commitments, and holding employees accountable
Ensures smooth flow of operations through planning, identification, and communication to assign responsibility to team members
Safeguards legal and operational compliance requirements by ensuring employee adherence
Seeks out new technologies and solutions to business problems
Cultivates an environment where team members identify problems, risks to continually review key business initiatives and find optimal resolutions
Strong background in Pentesting
Great understanding of Ethical Hacking
Previous experience in strategy, involving risk mitigation
Strong background in coding/scripting
The ability to work expanded hours as needed
Bachelors Degree in Computer Science, Engineering or a related field, OR experience in lieu of a Bachelor’s Degree
5+ Years Cybersecurity Technical Experience
Less Than 2 Years: Management Leadership Experience
3 Years Technical Project Management
Familiarity With Load Balancers (Ex – A10, F5), Firewalls (Ex – Checkpoint), Venafi, MDM (Ex – Mobile Iron), Cloud (Ex – AWS, Azure), Malware Protection (Ex -Fireeye), Advanced Persistent Threats (Ex – Damballa), Privileged Accounts (Ex – Cyberark), SIEM (Ex – Arcsight), Log & Event (Ex – Splunk), Intrusion IDS/IPS (Ex – Symantec) , Cloud Platform (Ex – PCF, Docker), Scanning (Ex – Qualys), Appsec (Ex – Veracode)

  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

*LI-KM3

Colorado Pay Range: $149,700 – $202,600

New York Pay Range: $164,800 – $223,000

Washington Pay Range : $160,700.00 – $217,400.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about care

Part-Time Clinical Operations Coordinator

About Marker Learning:

1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell and write–despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student’s life, only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression. It’s estimated that early diagnosis of dyslexia and other learning disabilities could save the US over 72 billion dollars of economic impact and drastically improve the lives of millions of people.

Marker Learning is on a mission to make learning disability (e.g. dyslexia) assessments and diagnosis easier and more affordable for schools and parents. By leveraging proprietary technology developed by leading experts at Johns Hopkins, the end-to-end evaluation is completed in half the time and at 1/10th the cost of typical in person evaluations. We are a rapidly growing start up, backed by some of the most mission driven and reputable venture capital firms and education non-profits.

Join us in our mission to inspire and support all students on their unique learning paths.

About the role:

As a member of the Clinical Operations team, you will be instrumental in supporting the rapid growth of our remote evaluation process. You will work on the Clinical Operations team, but will partner closely with our DTC and School Operations teams to ensure the successful delivery of every student’s psychoeducational report.

As Marker Learning expands across the country, you’ll help to create standard operating procedures for the clinical teams and elevate the standard of reports that are used to support students in their everyday lives. This is a unique opportunity to be part of a fast growing company, to make a direct impact on the lives of students, and to get visibility into all parts of our operations department.

What you’ll do:

  • Work directly with psychologists and internal teams to deliver reports within clinical SLAs and student deadlines
  • Collaborate with the Operations team on processes to ensure our evaluations and reports are best-in-class
  • Manage ticketing system to provide prompt support to our psychologist team 
  • Anticipate psychologist needs and identify areas for improvement to elevate their experience on our platform

Qualities of the ideal candidate:

  • Motivated by Marker Learning’s mission to provide affordable and accessible evaluations to all students who need it
  • Exceptional written and verbal communication skills
  • Eager to learn and be a team player, willing to roll up your sleeves and help in any way 
  • Highly flexible and adaptable to meeting the growing needs of our business and customers
  • An innovator; constantly looking for ways to set up apart to make this experience easier and more accessible for students and their families
  • Experience in customer service and with customer communication platforms required (Kustomer, Front, Aircall)

Role type: Part-time

Compensation: $20/hour

We are a mission driven team out to provide reliable and affordable testing to every student who requires it. We believe that Marker Learning has the potential to change the evaluation landscape across the country. If you are as passionate as we are about this, we’d love to hear from you! 

We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.

Bill Entry – Part Time

This position is only 20-24 hours a week, with flexibility on the work schedule. Training must be completed during normal business hours of 8am-5pm M-F.

The Bill Entry position does all the data-entry for the medical bills that come in for Worker’s Comp. They are adding all the bill information into the system, and they also take client calls at times too.

We offer employees a range of perks including but not limited to:

Competitive Pay
Health, dental, vision, and life insurance
Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
401(k) savings plan with match after 1 year
Continuous professional training and development
8 Paid Holidays
Paid Vacation and PTO available
A day off for your birthday and work anniversary
Employee focused culture with appreciation events all year
https://vimeo.com/752960197

Roles and Responsibilities:

Reports directly to the Billing Team Lead.
Processes incoming bills/invoices (received by fax, mail or electronically) within the timeframes set by the Bureau of Workers Compensation.
Maintains and develops teamwork within all departments of UniComp.
Meets quality and productivity goals and established requirements.
Maintains and exhibits the Sheakley Core Values.
All other duties as assigned.

Qualifications:

Knowledge and skills at a level normally acquired through the completion of a High School education or comparable work experience
Experience with various computer programs and data entry skills
Typing 50-60 WPM
10 Key 9000 KPH preferred / 30 WPM
Ability to handle sensitive information and maintain a high level of confidentiality
Organization, accuracy, attention to detail, flexibility and strong ability to multi-task
Ability to work in a fast paced environment without direct supervision and able to demonstrate considerable initiative
Medical billing and terminology experience

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Performance Media Strategist

Description

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:

As a Performance Media Strategist, you will manage Shippo’s performance marketing in order to maximize return on investment.. In this role, you will develop, implement, track, and optimize marketing tactics across paid and organic social, display, programmatic, digital video and other targeted channels. You will be recognized as an expert in performance media strategies and mentor others on best practices.

This is a highly cross-functional role. You’ll collaborate with stakeholders across Marketing and other creative and technical teams both within Shippo and with our agency partners to create engaging content and ads that are specific to each of our target market segments. The Performance Media Strategist thrives on turning customer stories and high level use cases into targeted, efficient campaigns that prove ROI. You always stay up-to-date with the latest paid social and B2B comms best practices and technologies to deliver a superior experience while optimizing campaigns for conversion.

Shipping & handling responsibilities:

  • Develop and execute plans for Shippo’s B2B performance marketing
  • Optimize marketing channels with a focus on targeted lead generation and ROI
  • Identify high-value audiences using first-party and third-party data
  • Work in partnership with creative teams to develop and test new creative
  • Use analytics to understand results clearly, identify new opportunities, and measure success
  • Communicate results of performance media strategies across teams and to senior leadership
  • Act as a team mentor by standardizing workflows, finding efficiencies, and driving continual iteration and improvement
  • Stay current on industry trends and share best practices with the team
  • Act as a thought leader by continually identifying and finding solutions for areas of opportunity in the team
  • Identify and execute many projects independently. Aggressively pursue assignments and projects to completion

Requirements

Do you tick the boxes?

  • 6+ years of B2B digital marketing experience, with expertise in paid media marketing, performance strategy, organic/paid social, and/or growth marketing
  • Proven experience creating and optimizing paid media campaigns in the B2B tech space
  • Proven track record driving strategy and execution of impactful targeted media strategy and growth initiatives
  • Knowledge conducting paid media experiments and managing A/B testing to maximize conversions, documenting final test results, and iterating on learnings
  • Proven success in utilizing paid media analytics tools to measure performance, provide strategic recommendations, and determine next steps
  • Experience collaborating with design teams to produce engaging video & display campaigns
  • Ability to demonstrate project management prowess
  • Effective time management and organizational skills in a fast-paced organization, while maintaining a proactive, goal-oriented mindset
  • Strong ability to communicate clear recommendations and deliver concise and reliable reporting to external partners and within all levels of the organization
  • Familiarity with e-commerce supply chain concepts and shipping technologies preferred but not required

Benefits

What’s in the Shippo package?

  • Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
  • Take-as-much-as-you-need vacation policy & flexible work hours
  • 3 Volunteer Days Off (VTOs)
  • WFH stipend to set up your home office
  • Charity donation match up to $100
  • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
  • Fun team meetups through our Shippos everywhere program that includes regular team and company off-sites throughout the year as well as gatherings with your local Shippos

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected].

Our Compensation Shippolicy

Here at Shippo, we believe compensation is a custom experience and we are committed to fair and equitable compensation practices. The standard base pay range for this role is min $110k to a max $150k annual salary. We tend to anchor our pay in the middle of this range ($130k mid-point) with most offers that we make. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply – including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.

Remote Accountant (Part-Time or Full-Time)

Are you an experienced accounting professional who would love a part-time, work-from-home position allowing you to achieve the optimal work/life balance that you have always dreamed of? Would you enjoy using your accounting expertise to remotely help businesses thrive and support multiple clients without having a draining tax season, all from the comfort of your own home office?  

If you’re interested in working part-time or full-time, between 20-40 hours a week during traditional daytime business hours (8:00 am – 5:00 pm EST, CST, MST, or PST) and embracing new technology, then we may have the perfect opportunity for you!  

What We Do… 

Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure, and proven process to deliver a suite of outsourced transactional, full-cycle accounting services. 

Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 800 employees nationwide. 

What You’ll Do… 

The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word “delight” when defining these responsibilities because it appropriately captures how passionate we are about these initiatives, and we naturally hope you will share in our sentiment. Your day-to-day will shift as you grow in the organization and into your role; but you can expect to work directly with clients, discover and implement software, manage and document our internal workflow and provide guidance to your clients.  

Client Delight – Building Great Client Relationships 

  • Provide exceptional accounting and operational service to our clients. 
  • Demonstrate a thorough understanding of professional accounting and bookkeeping practices. 
  • Support client onboarding process for all assigned client engagements in accordance with defined process. 
  • Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis. 
  • Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication. 
  • Manage day-to-day relationships with clients while performing within established processes and budget parameters. 
  • Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency. 

Team Delight – Creating a Satisfying & Collaborative Virtual Environment 

  • Participate in recurring team and one-on-one video check-in meetings to ensure you are aligned for success. 
  • Confidence in learning and embracing new technology to solve client issues. 
  • Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals. 

What You’ve Done… 

  • A minimum of a bachelor’s degree in Accounting, Finance, or Business. 
  • 5+ years of full-cycle accounting experience (e.g accounts payable, accounts receivable, closing books monthly and preparing financial reporting and analysis). 
  • 1+ years of transactional accounting experience using QuickBooks or NetSuite 
  • Experience in a multi-client environment highly preferred. 
  • Capacity and commitment to work 20-40 hours a week during business hours (8:00 am – 5:00 pm EST, CST, MST, or PST). 
  • Managed day-to-day relationships with clients while performing within established processes and budget parameters.
  • Exhibited a passion for and sense of personal satisfaction in delighting clients and helping businesses succeed.
  • Commitment to maintain the highest level of confidentiality while working with client data. 

Pay range

Pay Range

$28—$35 USD

As online scams are rampant, don’t fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.

Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

Content Management Specialist (Contract)

NerdWallet, a website and mobile app delivering industry-leading financial guidance, tools and independent reviews, is seeking candidates with strong writing and editing skills for a Contract position as a Content Management Specialist (CMS).
The CMS will work on projects that help maintain and optimize a large library of consumer-focused personal finance articles. You will use your skills to update and improve NerdWallet pages, sometimes working with teammates and sometimes independently, with the goal of ensuring the internet’s best answers for the topics we cover.
This is part-time contract work. The estimated schedule for the engagement would be an average of 20 hours per week from August 2023 – December, 2023, with the possibility of extending into 2024.
Where you can make an impact:
Editing new and optimized articles – with the opportunity to also optimize and write articles.
Fact-checking content and industry data to ensure consumers are getting the latest information.
Enhancing the website through internal linking and other types of search engine optimizations.
You are:
Excellent at prioritization and handling multiple projects at once.
Resourceful and self-directed. You can take on anything from story updates to projects with minimal direction, and you consistently deliver polished work.
Someone with strong attention to detail. This could be a good role for a writer with editing experience.
Your experience:
We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you!
Journalism or related degree or equivalent professional experience
A strong grasp of SEO standard processes
2+ years of consumer-focused writing and/or editing with published work
Personal finance expertise, particularly with consumer banking
Pay Transparency & Contract Details:
The pay range for this role is $30-45/hour
This is a W2 contract role
The estimated schedule for the engagement would be an average of 20 hours per week from August 2023 – December, 2023
Where:
This role will be based in San Francisco, CA or remote (based in the U.S.).
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Part-Time Clinical Operations Coordinator

1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell and write–despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student’s life, only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression. It’s estimated that early diagnosis of dyslexia and other learning disabilities could save the US over 72 billion dollars of economic impact and drastically improve the lives of millions of people.

Marker Learning is on a mission to make learning disability (e.g. dyslexia) assessments and diagnosis easier and more affordable for schools and parents. By leveraging proprietary technology developed by leading experts at Johns Hopkins, the end-to-end evaluation is completed in half the time and at 1/10th the cost of typical in person evaluations. We are a rapidly growing start up, backed by some of the most mission driven and reputable venture capital firms and education non-profits.

Join us in our mission to inspire and support all students on their unique learning paths.

About the role:

As a member of the Clinical Operations team, you will be instrumental in supporting the rapid growth of our remote evaluation process. You will work on the Clinical Operations team, but will partner closely with our DTC and School Operations teams to ensure the successful delivery of every student’s psychoeducational report.

As Marker Learning expands across the country, you’ll help to create standard operating procedures for the clinical teams and elevate the standard of reports that are used to support students in their everyday lives. This is a unique opportunity to be part of a fast growing company, to make a direct impact on the lives of students, and to get visibility into all parts of our operations department.

What you’ll do:

  • Work directly with psychologists and internal teams to deliver reports within clinical SLAs and student deadlines
  • Collaborate with the Operations team on processes to ensure our evaluations and reports are best-in-class
  • Manage ticketing system to provide prompt support to our psychologist team 
  • Anticipate psychologist needs and identify areas for improvement to elevate their experience on our platform

Qualities of the ideal candidate:

  • Motivated by Marker Learning’s mission to provide affordable and accessible evaluations to all students who need it
  • Exceptional written and verbal communication skills
  • Eager to learn and be a team player, willing to roll up your sleeves and help in any way 
  • Highly flexible and adaptable to meeting the growing needs of our business and customers
  • An innovator; constantly looking for ways to set up apart to make this experience easier and more accessible for students and their families
  • Experience in customer service and with customer communication platforms required (Kustomer, Front, Aircall)

Role type: Part-time

Compensation: $20/hour

We are a mission driven team out to provide reliable and affordable testing to every student who requires it. We believe that Marker Learning has the potential to change the evaluation landscape across the country. If you are as passionate as we are about this, we’d love to hear from you! 

We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.

Bill Entry – Part Time

This position is only 20-24 hours a week, with flexibility on the work schedule. Training must be completed during normal business hours of 8am-5pm M-F.

The Bill Entry position does all the data-entry for the medical bills that come in for Worker’s Comp. They are adding all the bill information into the system, and they also take client calls at times too.

We offer employees a range of perks including but not limited to:

Competitive Pay
Health, dental, vision, and life insurance
Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
401(k) savings plan with match after 1 year
Continuous professional training and development
8 Paid Holidays
Paid Vacation and PTO available
A day off for your birthday and work anniversary
Employee focused culture with appreciation events all year
https://vimeo.com/752960197

Roles and Responsibilities:

Reports directly to the Billing Team Lead.
Processes incoming bills/invoices (received by fax, mail or electronically) within the timeframes set by the Bureau of Workers Compensation.
Maintains and develops teamwork within all departments of UniComp.
Meets quality and productivity goals and established requirements.
Maintains and exhibits the Sheakley Core Values.
All other duties as assigned.

Qualifications:

Knowledge and skills at a level normally acquired through the completion of a High School education or comparable work experience
Experience with various computer programs and data entry skills
Typing 50-60 WPM
10 Key 9000 KPH preferred / 30 WPM
Ability to handle sensitive information and maintain a high level of confidentiality
Organization, accuracy, attention to detail, flexibility and strong ability to multi-task
Ability to work in a fast paced environment without direct supervision and able to demonstrate considerable initiative
Medical billing and terminology experience

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Marketing Copywriter

The Marketing Copywriter will craft high-quality marketing copy and content that will help advance awareness of and engagement with Purdue research. The Marketing Copywriter will develop a deep understanding of the Purdue University brand and the value proposition of the Office of Research, its Institutes and Centers, and priority Purdue research initiatives, to help create informative, inspiring marketing and website content that will engage and mobilize the university’s target audiences. The Marketing Copywriter will work closely with research faculty and staff and Office of Research team members to develop and amplify content across a variety of channels. Superior writing and editing skills are critical to success in this position. Finalists for this position will be asked to provide relevant writing samples. 

The Office of Research Communications works to enhance the university’s research reputation through written and visual storytelling, print and digital marketing materials, social posts and more. The Marketing Copywriter will report to the Director of Multimedia in the Office of Research Communications (ORC) and will be a critical contributor to the research communications team. 

This position has the ability to be 100% remote.

For full consideration, writing samples are required with your application submission. 

Duties and Responsibilities

  • Generate compelling, clear, and error-free content for a variety of mediums, including handouts, brochures, websites, and various print and digital channels
  • Manage all copy projects to completion. Interface with research faculty and staff to understand the organization, gather relevant information, write compelling copy, and lead the stakeholder review and approval process
  • Proactively manage workload through team project management software (Asana) and communicate important deadlines to key stakeholders.
  • Collaborate with organizational leadership, campus partners, and project team(s) to gather statistics, background and stakeholder information, and any other relevant project information
  • May also work with partners across campus on fact-checking and approval process

Qualifications

Required:

  • Bachelor’s degree in communication, marketing, English, advertising, journalism, public relations, or related discipline
  • Two (2) years of professional writing experience writing across mediums and with a research-oriented organization or technology company, following brand standards, and/or operating within identity guidelines
  • Equivalent combinations of education and experience may be considered
  • External or in-house agency experience preferred
  • Finalists for this position will be asked to provide relevant writing samples
  • Proficient expertise in MS Office and willingness to become proficient in other software and platforms
  • Proficient in AP Style
  • Understanding of writing applications in traditional and emerging channels
  • Ability to streamline verbose content to focus main message in a concise, effective manner
  • Consistent quality control in work
  • Understanding of specific channels or vertical markets as required by job function
  • Demonstrated ability to adapt style of copy to various audiences, purposes, or media
  • Competency conceptualizing and presenting creative work
  • Strong organizational abilities, including time and resource management
  • Ability to establish and maintain positive working relationships with external and internal constituents
  • Project management skills, including gathering input and building consensus
  • Ability to manage many projects concurrently and be able to adapt quickly to changing priorities
  • Familiarity with creating compelling messages for different target demographics
  • Solid problem-solving skills
  • Excellent interpersonal, communications, and organizational skills
  • Ability to work in a fast-paced environment

Additional Information: 

  • To learn more about Purdue’s benefits summary https://bit.ly/3t7vcRd 
  • Purdue will not sponsor employment authorization for this position  
  • A background check will be required for employment in this position
  • FLSA: Exempt (Not Eligible For Overtime)
  • Retirement Eligibility:  Defined Contribution Waiting Period
  • Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

APPLY HERE

Membership Correspondent

To provide general support services and to perform communications duties for the Membership Communications Division of the Development Department

Primary Responsibilities and Duties:

• Generate letters and e-mail correspondence to be sent to PETA members and prospects

• Adapt letter templates to produce specialized letters

• Verify and input PETA donor data and prospect information in accordance with departmental policy

• Perform research on various animal-related topics

• Keep informed about developments related to PETA and the animal rights movement

• Perform pre-scheduled weekend reviews of various PETA and PETA Foundation e-mail accounts 

• Assist with maintenance of PETA’s fur-donation and mailing-list databases as well as PETA’s undeliverable-mail list 

• Provide reports on PETA donations generated as well as contacts with PETA members and prospects 

• Perform any other tasks assigned by the supervisor

Requirements

• High school diploma or GED

• Proven excellent persuasive written and verbal communication skills

• Familiarity with animal rights issues and PETA campaigns 

• Ability to professionally advocate PETA’s positions on issues

• Proven proficiency with Microsoft Office or similar software

• Proven proficiency conducting Internet research

• Proven excellent organizational skills, proofreading skills, and attention to detail

• Demonstrated ability to maintain strict confidentiality at all times

• Willingness and ability to work weekend shifts 

• Professional appearance and adherence to a healthy vegan lifestyle

• Ability to lift and carry up to 20 lbs. 

• Commitment to the objectives of the organization

The hourly pay range for this position is $15.00 – $19.06 per hour. The ultimate hourly pay within this range that will be offered to a qualified candidate will be determined based on the candidate’s experience and the cost of living in the area in which the candidate will live and work. 

APPLY HERE

Social Media Coordinator Intern (Part-Time)

Curated is on a mission to help people find exactly what they’re looking for

Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster. 

Curated is the home of America’s biggest community of Real Experts

Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.

Making high-stakes purchases easier is only the beginning

Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.

It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.

Position Summary 

We are seeking a highly motivated, organized, and creative Social Media Coordinator Intern to join our team. This remote internship offers a unique opportunity to develop and implement social media strategies, create engaging content, and assist in growing our online presence. The ideal candidate is a logistics-savvy social media enthusiast with a passion for creating compelling content and a keen interest in e-commerce marketplace trends, along with the industries in which Curated currently operates (winter sports, golf, coffee, and kitchen, amongst several more). The vast majority of this candidate’s time will be spent on Instagram, with the opportunity to grow into work on TikTok. 

Responsibilities

  • Social Media Management: Help manage and schedule posts, reels, and stories on Instagram to maintain a consistent online presence while showcasing the unique Curated tone and story.
  • Calendar Development: Contribute to the design and development of a unique content calendar, ensuring timely and consistent posting.
  • Campaign Design & Execution: Ideate and execute on organic social media campaigns to engage and grow our audience. 
  • Content Organization: Facilitate the collection of Expert-Generated-Content (EGC) and organize in a scalable manner while collaborating with designer(s) and video editor(s) to take raw inputs to the production-level. 
  • Content Creation Education: Assist in coaching an audience of Experts who are growing their respective followings on the creation of engaging and relevant social media content, including posts, images, videos, and stories.
  • Audience Engagement: Monitor and respond to comments, messages, and mentions on social media channels to engage with our audience and build community.
  • Analytics and Reporting: Assist in tracking and analyzing social media performance metrics to measure the success of campaigns and make data-driven recommendations for improvements.
  • Collaboration: Work closely with several cross-functional teams(including category management, marketing, content, and Expert) to align social media efforts with overall company goals and initiatives.
  • Research and Trends: Stay up-to-date with social media trends, industry news, and competitor activities to inform our content strategy.

Requirements

  • Currently pursuing or recently graduated with a bachelor’s degree.
  • Strong written and verbal communication skills.
  • Excellent organization and project management skills. 
  • Proficiency in using social media platforms (primarily Instagram, and ideally TikTok).
  • Experience with developing content and growing an Instagram or TikTok is not required, but a large plus. 
  • Creative thinking and the ability to generate fresh and engaging content ideas.
  • Attention to detail and the ability to manage multiple tasks and deadlines.
  • Basic understanding of social media analytics and reporting tools is a plus.
  • Enthusiasm for staying up-to-date with the latest social media trends and emerging platforms.
  • Graphic design or video editing skills are a bonus but not required.
  • Experience and passion in Curated’s largest operating categories (winter sports, golf, coffee, or kitchen) is desirable, but not necessary. 

Commitment Expectations 

  • This part-time, remote role is designed to be a 6-month internship with the possible opportunity to grow into a further role at Curated if successful. 
  • Expected compensation is $20/hour, 10 hours per week.

While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!

About Curated

Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.

Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere. 

APPLY HERE

Writing Generalist

Basic Information

Ref Number  

Req_00108247

Last day to apply  

25-Sep-2023

Primary Location  

Home Office – United States

Country  

United States of America

Work Style  

Remote

Description and Requirements

Position Summary:

Calling all wordsmiths!  

TELUS International is seeking Writers, Reviewers and Evaluators with US English native-speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies.

Role Responsibilities:

  • Research, create and edit short-form written content in a variety of forms (examples are short blog posts, emails, brief essays, story synopses, summaries, cover letters, etc.) while adhering to factual accuracy and style guidelines for voice and creativity
  • Analyze and evaluate short form written content for factual accuracy and adherence to style guidelines.

Required Experience, Skills & Competencies:

  • Excellent writing skills, as evidenced by writing samples, work history, and academic coursework
  • Professional writing experience preferred (copywriter, journalist, technical writer, editor, etc.)
  • Bachelor’s degree and / or relevant experience, with certification or graduate degrees preferred in selected subject matter domains
  • Native English speaker
  • High level of creativity and logical skills
  • Subject matter expertise in in one or more domains or fields of study (popular culture, social sciences, STEM and professional services) see domain list

Popular Culture: Beauty, Fitness, Pop Music, Entertainment, Sports, Current Events, Travel, etc.

Social Sciences: Fine Arts, History, Anthropology, Political Science, Sociology, Education, etc.

S.TEM+: Biology, Chemistry, Physics, Mathematics, Statistics, etc.

Services: Medicine, Law, Accounting, Engineering, Software Development, etc. 

  • Able to work independently and with a low level of supervision
  • Attention to detail and strong communication skills

Location: Remote, USA residents only

Pay: The base compensation range for this position is $25 – $28/hour commensurate with experience. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.

Ready to make an impact on AI technologies from the comfort of your own home?

If you are interested, please submit application and upload your resume. We’ll review your qualifications and get back to you with further details and next steps.

About TELUS International AI

We help companies test and improve AI systems across a range of applications, from better search results to enhanced speech recognition, and so much more. Learn more at http://www.telusinternational.com

TELUS Values

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description 

Position Summary:

Calling all wordsmiths!  

TELUS International is seeking Writers, Reviewers and Evaluators with US English native-speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies.

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Chat Administrator (Remote)

  1. ob Information:
    1. Job Description:
      • The “Chat Administrator” position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of the Discord server. 2) Banning users that have multiple and repeat violations of the rules of the Discord server. 3) Muting users that have violated the rules of the Discord server. 4) Investigating reports made by users about violations of the rules of the Discord server. 5) Managing the Chat Moderators. 6) Managing the Discord server when higher levels of management are not present.
    2. Pay Rate:
      • The Pay Rate for this position is $14.50 per hour.
      • The Pay Cycle is Weekly starting from Monday and ending on Sunday.
    3. Qualifications:
      1. Must be 18 years of age or older.
      2. Must have a High School Diploma or GED.
  2. Company Information:
    1. Equal Opportunity Employer Disclosure:
      • No matter how you identify in this crazy world, The Mayeaux Foundation, will forever stand for fair and equal hiring practices and opportunities. The Mayeaux Foundation does not (will not) discriminate race, religion, ethnicity, sexual orientation, gender and sex identity. Come join us and help build a community that is worth lasting.
    2. About the Company:
      • We, The Mayeaux Foundation, are a company based in Castle Rock, Colorado and we strive and stand for equality while managing our company. Our company offers services such as computer programming courses on a variety of programming languages. We plan on launching our own social media app and bank account.

Director of Product, Trust and Safety

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, or Depop you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human

Job Description
What’s the role?

The Trust & Safety product team’s mission is twofold: build products to ensure the Etsy marketplace aligns with our marketplace standards, as well as legal and regulatory requirements for our worldwide community of buyers and sellers, and reduce risk to Etsy and to our members through user-facing compliance work.

Your team’s focus areas in 2023 include Product Safety, compliance with our Handmade policy, and detecting and removing Prohibited/Restricted Content, among others. You’ll collaborate with cross-functional partners (including engineering, design, and analytics, our in-house legal team, Trust & Safety operations, and our buyer and seller community) to capture requirements, prioritize projects, and execute on the T&S team’s roadmap. You will craft experiences to mitigate friction introduced by compliance and strengthen the trust that members have in the platform. In other words, you will own and develop a product strategy that strikes the right balance on legal & policy requirements, efficient operations, and user experience.

This is a full-time position reporting to the Senior Director, Product Management and the base salary range will be 218,000 – 283,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. You will have the option to work office-based, flex or remotely. Candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What’s this team like at Etsy?

Partner closely with the GM for Trust & Safety to craft policy, ensure business goals are met or exceeded, and manage the rapidly changing environment of T&S.
Your team will include 2-3 product managers.
What does the day-to-day look like?

Collaborate with T&S Operations, Legal, and cross-functional partners to define and prioritize the highest impact projects and adapt to changing laws and regulations across all geographies where Etsy is present.
Regularly present to company executives on roadmap progress, strategy and prioritization.
Be responsible for the product strategy and roadmap. Prioritize work thoughtfully and communicate commitments and updates to partners on an ongoing cadence.
Lead multiple PMs as they drive their squads’ execution by collaborating closely with cross functional partners.
Own the performance (and measurement) of the team’s product experiences, including impact to the business and our customers.
Work with operational analysts to find opportunities, and craft both back-end and customer-facing solutions to address compliance issues.
Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.
Qualifications
Qualities that will help you thrive in this role are:

Proven track record leading complex product initiatives, including scaling through Machine Learning and AI
2+ years of experience developing a team of product managers.
Passionate about solving real customer problems and advocating for our member needs.
Strong experience delivering impact in compliance or a related domain.
Committed to balancing customer experience with meeting legal and compliance requirements.
Experienced using qualitative and quantitative data to make product decisions. Knowing when and how to balance data with intuition.
A natural collaborator who knows how to drive decision-making and has the ability to influence through informal authority.
Inspiring, engaging and a clear communicator. By knowing your audience, you communicate across departments including PM, Design, Finance, Engineering, Research, Operations, and Etsy leadership.
Nice to have: Experience working with commercial regulations, both within and outside of the US.
Nice to have: Experience working in a two-sided marketplace and/or ecommerce.
You have a strong belief in Etsy’s vision, mission and values.
Additional Information
What’s Next

If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So tell us what you’re all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you’ll be able to identify which ones within the location header of each job description. We’re open to remote hires from all U.S. states except Hawaii and Alaska.

Associate Analyst, Customer Data

The Associate Analyst, Customer Data is responsible for supporting the Personalization Marketing Analytics team with campaign development, analysis, and data-driven insights; enabling the creation and execution of actions that drive increased revenues and margins. This position is responsible for pulling customer segments for direct marketing campaigns (email, SMS etc.) that maximize ROI. This position will support all aspects of individual campaign set up including offer set up, audience selection, testing plans, quality assurance and program performance measurement activities. This position is also responsible for supporting analysis of customer data to generate insights which improve the customer experience and drive customer acquisition, sales and retention.

What Will You Be Doing? 

  • Support of ideation, development, execution, and optimization of marketing campaigns designed to reduce deactivations, drive loyalty, and increase revenues
  • Query customer database to compile customer files for activation and analyze test results.
  • Coordination with cross-functional and vendor teams to ensure flawless marketing campaign delivery; including database targeting & data quality, legal, accounting, etc.
  • Help ensure all campaigns are set up and executed according to appropriate specifications and rules 
  • Development of standard reports and presentations on all campaign key performance indicators
  • Track ongoing success metrics for various customer marketing initiatives and relate them to return on investment
  • Ensure that disparate customer marketing projects are linked in terms of data, processes, skills, and deployment methods

What Do You Need To Bring? 

  • Bachelor’s degree
  • 2-3 years of data analytics, customer data, or other related experience 
  • Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT
  • 2-3 years of SQL experience required; SnowSQL and PowerBI experience preferred
  • Must have attention to detail with a strong focus on analytics
  • Strong project management and inter-departmental coordination skills
  • Highly motivated with ability to thrive in a fluid and demanding environment
  • Naturally curious, with a desire to dig deeper to find the why and identify key trends/ themes

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

  • Incentive Bonus Program  
  • Paid Time Off and Work From Anywhere Flexibility    
  • Paid Volunteer Day per Year, allowing you to give back to your community 
  • Merchandise Discount 
  • Medical, Dental and Vision Insurance Available 
  • Life and Disability Insurance 
  • Associate Assistance Program 
  • Paid Parental and Adoption Leave 
  • Access to Carrot to support your unique parenthood journey 
  • Access to Headspace dedicated to creating healthier, happier lives from the inside out 
  • 401(K) Savings Plan with Company Match 
  • Opportunities for Career Advancement, we believe in promoting from within 
  • A Global Team of People Who’ll Celebrate you for Being YOU 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $78,000 – $80,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

APPLY HERE

Motion Designer

About Blavity, Inc.:  Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary: 

The Motion Designer concepts and creates compelling motion graphics and animations to enhance Blavity Inc. creative across all digital platforms including video, social media, and websites. The ideal candidate thrives in a fast-paced environment, is an artist who demonstrates original ideas, has a niche for storytelling, can work at varying levels of abstraction, and is a master of design software. 

This 1099 Contract role reports directly into the Senior Director of Creative and Content Operations. Contractors will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

  • Work with creative lead to conceptualize fresh and innovative animations to elevate Black stories
  • Use brand guidelines to design motion graphics for Blavity events, visual campaigns, and digital products
  • Ensure all projects are delivered on deadline, and in line with the Blavity Inc. brand vision
  • Work in a detail-oriented fashion by delivering projects according to initial specifications and requirements

Qualifications:

  • Education: Bachelor’s degree required, fine art, motion design, or similar discipline
  • Required Experience: 3-4 years of experience as professional motion designer or animator
  • Technologies: Proficiency with design and editing software such as After Effects, and Premiere Pro
  • Additional Qualifications:
    • Understands the principles of motion design
    • Very detail-oriented and a thinker
    • Strong creative vision with an understanding of business objectives
    • High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
    • A healthy appreciation of GIFs and Black culture

Details: 

  • This position is a fully remote, 1099 contract role, which requires a minimum time commitment of 20 hours per week.
  • The pay rate for this role is $500 – $750 per project.

APPLY HERE

Design Assistant, Penguin Young Readers

Penguin Young Readers is seeking a Design Assistantto join their art department and be part of a team that creates trade hardcover children’s books for two imprints, G. P. Putnam’s Sons and Nancy Paulsen Books. This position will report to the Executive Art Director and provide support for the department.

G. P. Putnam’s Sons and Nancy Paulsen Books publish between 80 to 100 titles a year, including many bestselling and award-winning authors and illustrators. Some recent successes include Jackie Woodson and Rafael Lopez’s The Day You Begin, Matt de la Pena and Christian Robinson’s Last Stop on Market StreetMilo Imagines the World, Derrick Barnes and Gordon James’s I Am Every Good Thing, Micha Archer’s Daniel Finds a Poem, Misty Copeland and Setor Fiadzigbey’s Bunheads, Irene Latham and Yuko Shimizu’s The Cat Man of Aleppo, and Heidi Sheffield’s Brick by Brick 

Responsibilities will include, but are not limited to:

  • Designs certain book covers and interiors as designated by supervisor
  • Provides administrative support for the department and supervisor, including scanning art, archiving files, scheduling meetings, etc.
  • Working collaboratively with the Art Director and all members of the design, editorial, production and inhouse teams, from concept to final books
  • Liaises with artists and artist’s representatives
  • Handles reprints
  • Codes, submits, and organizes departmental invoices
  • Handling and shipping artwork
  • Organize the sales materials for Launch, catalog and sales conference
  • Works with supervisor on ebooks
  • Updates cover library and archives
  • Other projects as needed

The ideal candidate possesses:

  • Ability to think and work creatively with strong organizational skills, and the ability to multitask
  • Knowledge of Adobe Creative Suite (InDesign, Photoshop, and Illustrator)
  • Strong verbal and written communication skills
  • Enthusiasm for Illustration and children’s publishing
  • Related internship or equivalent experience a plus

The salary for this position is $48,000.  All positions are currently eligible for annual profit award or bonus, subject to Company results. Please apply by September 24, 2023 before 11:59 pm ET using our online application process, and please include a link to your portfolio with your resume.  

Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate’s relevant experience and qualifications.


Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.


Penguin Random House is the leading adult and children’s publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children’s Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. 

APPLY HERE

Content Specialist, DEIB (Full-time, Temporary – 6 Months)

We are seeking a Content Specialist, DEIB to join our talented and passionate Access & Equity team. The Content Specialist will conduct and facilitate content reviews of Curriculum Associates’ materials through the lens of Diversity, Equity, Inclusion, and Belonging (DEIB). The candidate will also create resources that will help product development teams to embed DEIB within CA’s offerings and support the utilization of these resources through facilitated conversations, documentation, and other training opportunities. 

*This is a full-time, temporary (6 month) assignment, with the possibility of extension.

The impact you’ll have:

  • Conduct and facilitate content reviews of Curriculum Associates’ (CA) materials through the lens of Diversity, Equity, Inclusion, and Belonging (DEIB) 
  • Create resources that will help product development teams to embed DEIB within CA’s offerings and support the utilization of these resources through facilitated conversations, documentation, and other training opportunities 
  • Track market and industry trends around DEIB to inform guidance for product development teams 
  •  Stay current with thought leaders, research, and best practices in the DEIB space and curate a library of relevant resources for product development teams to refer to 
  •  Monitor the sociopolitical landscape as it relates to curricula across the states and districts CA serves 
  •  Contribute to data collection around CA’s DEIB efforts to ensure goals are measurable and decisions are informed by key metrics 
  •  Identify opportunities to build cultural competency across the organization and lead initiatives designed to leverage those opportunities 

What we’re looking for: 

  •  Demonstrated cultural proficiency that reflects understanding of an array of identities and the ways they intersect 
  •  Ability to synthesize information and effectively present it to stakeholders 
  •  Excellent research skills and the ability to structure and drive projects that address open-ended questions 
  •  2 or more years of experience working with education leaders, advocacy groups, and/or publishing teams toward diversity, equity, and inclusion goals 
  •  A hands-on approach and commitment to working collaboratively with a wide range of stakeholders and teams to ensure that CA’s products meet the highest standards of instructional quality and editorial excellence 
  •  Excellent communication and organizational skills 
  •  Biliterate in English/Spanish 
  •  Ability to thrive in a fast-paced, dynamic environment with a personal commitment to daily interactions that exemplify CA’s DEIB-related goals 
  •  Excellent writing and editing skills 
  •  Proficiency with word-processing, spreadsheet, file management, and other workplace software 

A plus if you: 

  •  Have experience in curriculum development and/or educational publishing 
  •  Are proficient in publishing and design software, such as Adobe InDesign, Canva and Woodwing 
  • Are proficient in software such as Workday, SmartSheet and Confluence

Benefits and Pay Range:

Pay – This role’s base pay is $30.00 per hour. The Company recognizes that minimum wage varies by location and will ensure all compensation decisions comply with applicable state and local laws.
Benefits – Temporary and per-diem employees who average at least 30 hours of work per week within the Company’s look-back period are eligible to enroll in medical coverage after 90 days of employment. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time.

APPLY HERE

Proposal Quality Analyst (Copy/Editor)

Develops and executes strategic communication programs. Sets priorities with project teams, including developing and delivering communication plans and messages, supporting project activities, and measuring results.

What you will do

  • Manages projects, programs, or processes for the Business Communications area.
  • Develops actionable insights derived from project management tools, data analyses, and stakeholder feedback to drive improvement for the Business Communications area.
  • Drives business communication strategies in support of business objectives using best practices, innovation, and audience insight.
  • Executes business communication plans, including integrating strategies and messages and coordinating the timing of messages across the organization.
  • Measures progress and results of business communication plans and projects, adjusting as needed to achieve necessary outcome.
  • Ensures that all business communications are error-free, accurate, appropriately approved, and consistent with organizational core values.
  • Coaches and trains junior colleagues in techniques, processes, and responsibilities.

For this role you will need Minimum Requirements

  • Adept at execution and delivery (planning, delivering, and supporting) skills
  • Adept at business intelligence
  • Adept at collaboration and teamwork
  • Mastery of problem solving and decision making skills
  • Mastery of growth mindset (agility and developing yourself and others) skills

Education

  • Bachelor’s degree preferred/specialized training/relevant professional qualification.

Salary Range
The typical salary range for this role is:
Min Salary – $67,900.00
Max Salary– $170,800.00
Please keep in mind that this range represents the salary range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

APPLY HERE

Marketing List Coordinator

At Colibri Group, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity.  These values guide our interactions with each other, our customers, and the community.

Position Overview

Colibri Group is seeking a highly detailed Marketing List Coordinator for a full-time, remote work role. As an integral part of our team, the Marketing List Coordinator is responsible for maintaining, updating, and making changes to existing data in current database.   The primary focus is using Excel to manipulate the data into a standardized format for importing. The position also assists multiple internal Business Units with additional ad-hoc projects from pulling large sets of data from database to research on board websites.      

What You’ll Do

  • Cleanse and standardize licensee roster data (names, addresses, emails, phone numbers, etc.) using Excel formulas and add-ons
  • Compare new roster data with existing customer database using internal custom application
  • Communicate with State Boards for different professions to receive roster data
  • Research state websites for continuing education expiration dates and roster data
  • Use Excel to compile business metrics and detailed notes for record keeping
  • Answer ad hoc questions and requests from the business units
  • Perform data entry tasks requiring time/accuracy
  • Create lists for business units from the customer database
  • Cross train with other departments

What You’ll Need to Succeed

  • 1+ year of experience in data entry or data management required
  • High school diploma or GED required; college degree preferred
  • Proficiency in applications of Microsoft Office (Word, Excel, and Outlook) and web browsers required
  • Intermediate to advanced knowledge of Excel to manipulate large datasets such as trimming strings, delimiting columns, using pivot tables, and more
  • Effective written and oral communication skills required
  • Focused and meticulous attention to detail for routine, repeated tasks
  • Competence in or experience withAdobe Acrobat, SharePoint, NetSuite knowledge a plus 
  • Self-confident and professional when dealing with fellow employees, state boards, and business units
  • Ability to meet deadlines and communicate status updates as needed
  • Robust functional and task management skills 
  • Ability to handle multiple projects and details simultaneously
  • Strong work ethic and professional attitude required

$13 – $16 an hour

APPLY HERE

Digital Content Coordinator

As the Digital Content Coordinator, you will have the unique opportunity to help shape the future direction of Reach Out and Read’s (ROR) digital and other communications. The Digital Content Coordinator will create, manage, shepherd, and share engaging, brand-oriented content for Reach Out and Read and its Affiliates — across multiple platforms, including social, web, and email marketing. The position also includes the ongoing management and execution of marketing and communications requests from Affiliates, work with vendors, tracking media mentions, creating processes, coordinating meetings, and more. The role reports to the National Senior Director of External Affairs.

Your key responsibilities will include:

General Communications Functions (30%)

  • Work with Senior Director of External Affairs, ROR National team, and Affiliates to identify communications and marketing needs and package news, information, and promotions for internal/external audiences.
  • Develop actionable plans across communication platforms to creatively drive engagement, strengthen the brand, and standardize best practices.
  • Provide communications and marketing support across the organization, including at state and local levels across the country.
  • Research, write and/or edit copy for the web, email marketing, editorial media, and other publications and platforms for wide-ranging audiences.
  • Coordinate and communicate with communications-related vendors to progress projects.
  • On an ongoing basis, review and tracking engagement data and analytics, analyze performance, identify trends, and iterate on practices to optimize performance across all modes of communication.
  • Proofread all communications for grammar, clarity, consistency, style, campaign continuity, and brand voice.
  • Ensure consistent messaging and imagery, both visually and verbally, across all platforms.
  • Ensure that ROR’s communications are accessible across all platforms and inclusive for all audiences (including the use of alt-text).
  • Stay abreast of trends across communication platforms and drive performance through optimized content and technology.

Social Media (20%)

  • Create original, daily, brand-aligned social content tied to Reach Out and Read, its Affiliates, partners, and industry, driving growth in followers and engagement.
  • Manage day-to-day social engagement across Facebook, Twitter, Instagram, and LinkedIn, including creating, observing, and responding to conversations within our brand community. Regularly engage with brand advocates, partner organizations, other nonprofits, and ROR’s audience.

Email Marketing (25%)

  • With the Senior Director of External Affairs and ROR National team, design and manage Reach Out and Read’s email marketing, including monthly newsletters for internal and external audiences, fundraising campaigns, news updates, and more.
  • Maintain and execute an email marketing calendar, including regularly scheduled blasts plus individual campaigns.
  • Use graphics, personalization, and advanced features to achieve better email ROI.

Website (25%)

  • Make daily edits and maintain all sections of Reach Out and Read’s website and microsites, including the management of images and videos, to ensure content is current and correct.
  • Work with web developer to design compelling landing pages.
  • Create and update pages within the CMS for ROR and some Affiliates.

This position also includes other duties as assigned.

Qualifications and Experience:

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We’ll honor your lived and professional experience as key aspects of your candidacy for the role and prioritize applicants with experience dismantling the structural inequities that disproportionately impact children and families with traditionally marginalized identities. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Commitment to increasing equity in opportunity and outcomes for children and to recognizing factors known to significantly impact differential outcomes for children, including race, ethnicity, language, and socio-economic status.
  • Two to three years relevant work experience in social media, content creation, website/email management, writing and/or editing. Experience in public relations or communications for a nonprofit is highly desired.
  • Proven track record in social media management. Adept across numerous social media platforms, including basic experience creating multimedia content.
  • Experience working on websites and within content management systems (WordPress a plus).
  • Strong writing and editing skills.
  • Skilled in Microsoft Office, with a strong knowledge of Word, Excel and Powerpoint. Experience in Adobe Creative Suite a plus.
  • Proficient using multi-social posting and scheduling programs such as Hootsuite and Meta Business Suite.
  • Comfortable working in a fast-paced, remote environment on tight deadlines.
  • Team player used to working collaboratively and in an editing environment.
  • Able to clearly and precisely express complex ideas with interesting, compelling, and creative angles and work products.
  • Strong organizational skills, including a track record of balancing and prioritizing multiple priorities simultaneously.

Position Specifications

This is a full-time, exempt position. The Digital Content Coordinator may work from a home-based office anywhere in the country but travel may occasionally be required.

Compensation and Benefits

The salary range for this position is $55,000-$60,000 and is commensurate with experience. ROR offers a robust benefits package including medical, dental and vision insurance, 401(k) retirement plan with match, paid time off, and more.

APPLY HERE

SENIOR CLAIMS SPECIALIST

POSITION SUMMARY

The Senior Claims Specialist is responsible for determining the proper payment of medical claims by the group health plan, based upon specific knowledge and application of each client’s customized plan(s).

ESSENTIAL FUNCTIONS

  • Independently review and analyze health care claims for: 1) reasonableness of cost; 2) medically unnecessary treatment by physicians and hospitals; and 3) fraud.
  • Review medical records and other documentation to determine coverage eligibility, coverage limits, and whether a claim is eligible under the terms of the policy.
  • Review and understand the terms and conditions of each client’s customized health plan.
  • Consult with other entities who can offer additional evaluation of a claim.
  • Process claims in the QicLink System.
  • Review, analyze and add applicable notes to the QicLink System.
  • Document all information gathered in available systems as needed.
  • Review billed procedure and diagnosis codes on claims for billing irregularities.
  • Authorize payment, partial payment or denial of claim based upon individual investigation and analysis.
  • Review and process claims reduced through bill review process.
  • Review complex health care claims to identify discrepancies, verify pricing, confirm prior authorizations, and process them for payment.
  • Review claim reports and follow up on open issues.
  • Assist and support other team members as needed.
  • Attend continuing education classes as required, including HIPAA training.
  • Understand and comply with all applicable privacy and security laws, including but not limited to HIPAA, HITECH and any regulations promulgated thereto.
  • Provide insight, guidance and training opportunities within the department.

EDUCATION

High School Diploma, College and Advanced Degrees Preferred

EXPERIENCE & SKILLS

  • Knowledge of International Classification of Diseases (ICD) and/or Current Procedural Terminology (CPT) codes required.
  • 5+ years required experience analyzing healthcare claims (processing claims)
  • Intermediate level work experience with Microsoft Office, Word, Excel and Power Point applications.
  • Ability to multi-task, this includes ability to understand multiple products, multiple levels of benefits within each product and work within multiple systems.

COMPETENCIES

  • Job Knowledge
  • Time Management
  • Accountability
  • Communication
  • Initiative
  • Customer Focus

PHYSICAL DEMANDS

  • Ability to work with computer-based programs for extended periods of time.

WORK ENVIRONMENT 

  • Remote

APPLY HERE

Credit Risk Specialist (Remote)

Compensation Range : $17.00-$23.07 per hour

Credit Risk Specialist (Remote)

Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What you’ll be doing:

Responsible for following credit strategies as directed by the Credit Supervisor.
Identify and report significant operational and customer issues requiring further escalation to the Supervisor.
Maintain SLA for review orders that stop due to exceeding credit limit.
Maintain SLA for Kana email boxes.
Identify potential fraudulent orders and escalate to Credit leadership as quickly as possible to mitigate loss.
Collaborate with Customer Success Consultants and Sales to identify risk challenges and minimize exposure to Staples as appropriate while still providing the best possible focus toward continuation of service to our customers.
Utilize both internal and third-party financial data to gather information for the purpose of risk analysis.
Utilize cross functional tools to mitigate unnecessary exposure.

What you bring to the table:

Excellent communication skills.
Microsoft Office Suite – Basic.
Ability to present a high level of professionalism and diplomacy to all customers.
Ability to exemplify the concept of highly responsive and world class service.

Qualifications :

What’s needed- Basic Qualifications:

High School diploma or GED.
2+ years of related work experience.
1+ year of experience using 3rd party reporting agencies to accumulate and analyze credit data.

What’s needed- Preferred Qualifications:

Associate degree in Accounting or other Business related discipline.
Advanced Microsoft Office Skills
Ability to read and analyze financial statements.
Call Center/High Volume Distribution Operation

We Offer:

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Credit Coordinator

Job Posting:

We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Jones Stephens. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up.

We are currently seeking a Remote Credit Coordinator to join our team!

Responsibilities:
Work on credit accounts, following guidelines established for the organization
Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status
Help customers with questions/problems on their account
Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor
Approve order ticket releases for credit accounts on restriction
Send out lien notices/certified letters
Provide sign-off on commercial and residential lien waivers
Update and summarize receivables
Notifies/resolves uncollected COD’s and processes/resolves NSF checks
Research/resolve credit card charge backs
Approve tax exempt forms and issue tax credits
Processes payments for open customer accounts
Collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivables
Qualifications:
Credit experience of 2-5+ years
Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Effectively communicate in writing and verbally
Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
Strong and accurate data entry skills
Ability to perform basic math functions
Jones Stephens is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Jones Stephens offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$15.00 – $25.39

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Payroll Administrator (2884)

We have an exciting opportunity for a talented Payroll Administrator with experience in a fast-paced, high growth environment. This position is 100% remote.

The Payroll Administrator will be responsible for full cycle payroll and backup timesheet processing. The Payroll Administrator is responsible for ensuring the accuracy of preliminary and final payroll reports, timesheets, and reconciliations.

Duties and Responsibilities:

Process multiple bi-weekly payrolls
Assist with new employee setup, training, and terminations
Collaborate with Timesheet Administrator to ensure labor is complete and accurate for payroll submission
Ensure compliance with statutory regulations, company policy and internal controls
Reconcile payroll account balances to general ledger
Participate in the implementation of payroll system upgrades and changes, including user testing
Support the timely response to tax notices, wages orders and payroll related correspondence
Reconcile quarterly and annual payroll tax filings
Provide the highest level of customer support for both internal and external customers
Perform full cycle timesheet processing which includes timesheet review and correction, as well as labor, leave and special pay postings
Work closely with management, employees, and other functional areas to resolve timesheet issues
Support various internal and external audits
Other related duties as assigned
Required Skills and Experience:

Clearance Required: None. US Citizenship required for work on DoD contracts.
3+ years of Payroll experience
Experience with Deltek Costpoint Time and Expense is required
Experience with ADP WorkForce Now
Must be detail-oriented and able to work under pressure to meet deadlines
Strong organizational and analytical skills
Strong and effective communication, both written and verbal
Strong interpersonal skills
Intermediate Microsoft Excel skills
Desired Experience:

Self-starter with ability to learn and excel in fast-paced environment
Experience with Cognos (BI) reporting is a plus

LI-REMOTE #LI-KK1

Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, DC Metro, Florida, Hawaii, Maryland, and Massachusetts.

Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.

Selected applicant will be subject to a background investigation.

Specialist Order to Cash – REMOTE

Primary Posting Location : City Tulsa Primary Posting Location : State/Province OK Postal Code 74101 Primary Posting Location : Country US Requisition ID 2023-429598 Position Type Full Time Minimum USD $16.50/Hr. Maximum USD $17.00/Hr.
Summary
Specialist Order To Cash

At our Company, we grow People, Brands, and Businesses! Do you have great attention to detail and are looking to bring value to a client-driven team? We are seeking a dedicated entry-level Specialist Order to Cash associates have strong Excel skills, are open to learning and are coachable. In this role, you’ll assist with order processing, invoicing, and contract creation for some of the best brands in the Consumer Packaged Goods industry. You will utilize additional aspects of claims and deductions, and accounts receivable to provide exceptional support to our clients.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:

Process orders, deductions, and create contracts.
Manage Claims and Accounts Receivables.
Able to address any potential order/deduction/contract issues.
Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight.
Communicate regularly with management advising any critical issues or opportunities.
Provide reports to clients/customers as needed.
Qualifications:

Associate’s Degree or equivalent office experience
1-3 years of experience in Customer Service and working in a fast-paced environment
Preferred experience in accounting, finance or other related fields
Excellent written and verbal communication skills
Strong proficiency in Microsoft Office with a focus on Excel
The pay range for this role is $15.00 to $20.00 per hour.

Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Specialist OTC is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions, accounts receivable. Responsible for performing all necessary work and tasks to ensure administrative goals and metrics are met. Works closely with the Team Lead to deliver outstanding results for our clients.

Essential Job Duties and Responsibilities

Order Entry Administration

Process orders, deductions, or contracts into management system in a timely manner
Proactively address any potential order/deduction/contract issues
Provide timely and thorough communication to all of our valued clients and customer
Communicate regularly with management advising any critical issues or opportunities
Participate in client/customer conference calls as scheduled; providing feedback and insight
Reporting

Provide reports to clients/customers as needed
Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job
Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required)High School Diploma or GED or equivalent experience

Field of Study/Area of Experience:

1-3 years of experience in Customer service
Skills, Knowledge and Abilities

Excellent written communication and verbal communication skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Strong prioritization skills
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Team building Skills
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Manager, Content and Knowledge Management Product Operations Canada or United States

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb is a global community based on connection and belonging. The Community Support team supports this mission with a vision to ‘build the world’s most loyal travel community through exceptional service’.

Community Support Platform (CSP)

Customer Vision: Success is about delivering exceptional customer service for our users – both self help and human support – throughout their Airbnb journey.

Business Vision: We believe that community support will be a significant differentiator and driver of Airbnb’s global success and growth. We deliver exceptional customer service at scale by building platform capabilities that power the community’s experience.

The Difference You Will Make:

We’re looking for a Manager, Content and Knowledge Management Product Operations to join our Content and Knowledge Management team. We are a part of the Community Support Platform organization and we are looking for an experienced manager with deep subject matter expertise in applying content and knowledge management strategy and operations to transform digital support experiences, utilizing AI tools to streamline the content production process while optimizing our knowledge bases for top performance leveraging large language models.

You have a passion for delighting customers through the entire support journey, including digital channels, automated product support and 1:1 customer support interactions. You are continuously focused on improving the end-user experience through great quality content that is easy to consume, focusing on our frontline agents and external community.

You are the right fit to push the limits of the digital service space by establishing thriving, agile content operations from the ground up our content strategy and operating models for Visual Content, Multimedia, Rich Media, Social Media, dynamic and guided content, etc.

You are experienced in managing content writers and knowledge/technical writers, with a passion for developing talent and enabling them. You are focused on quality and can demonstrate ample experience driving the correct message in line with a brand’s voice and tone, working cross-functionally with other teams like Marketing, Service and Experience Design, Product, UX Writing, Comms, Localization, Legal, Product and Program Management.

You can articulate the key role knowledge plays on the success of support teams, and structure and enable the team to ensure that human and virtual agents have access to the applicable knowledge information.

You are comfortable with ambiguity and can thrive in a fast-paced environment. You are an expert in content and knowledge development and set-up your team’s processes and mechanisms so the operation can respond rapidly and effectively to changing priorities, contributing to clear customer and business outcomes.

A Typical Day:

Lead a team including writers and knowledge editors, fostering a culture of creativity, belonging, collaboration, and innovation
Work cross-functionally with Product Marketing, Marcomms, Legal, Localization, Host Comms, Creative and UX Writing to orchestrate impeccable content for company wide releases
Partner effectively with experts in LLM tuning, information retrieval, and model development to create innovative products and features
Leverage AI to create and deliver resonant content
Implement AI programs that improve how the team works and what value our customers get
Collaborate with cross-functional teams to ensure content is aligned with business goals, brand voice, and user needs
Partner with Community Support leadership and XFN partners to evolve Knowledge strategy
Partner with Product and Engineering teams for best in class content delivery solutions
Define and develop standards for digital content that inform its operationalization
Drive voice and tone standards documentation, partnering cross-functionally with the broader writing community
Establish processes and mechanisms for planning, creation, delivery, and governance of high quality content
Contribute to content and knowledge governance and lifecycle management activities, including backlog, utilization and resource allocation of writing resources
Your Expertise:

10+ years experience in content and knowledge management or related fields
4+ years of experience leading a team of content authors and/or technical writers, with a track record of success providing coaching, feedback, and professional development opportunities to team members to help them achieve their career goals
Proven understanding of emerging digital trends and being a thought leader promoting innovation in the space
Experience with AI solutions and tools
Experience working in matrix global organizations
Extensive familiarity with different content management systems (like ContentStack, Confluence) and operational and project management systems
(like jira and asana)
Familiarity with Taxonomy and Information Architecture
Experience working with a customer service team and/or operations team is highly desirable
Agile training/certification/experience, including scrum, kanban, nimble, is a big plus
Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$155,000—$195,000 USD

Insurance Specialist

ay Range:$16.21 – $25.93

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Data Entry-Audit Intake Specialist

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

LOCATION: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Must dedicate at least 20 hours per week

Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints

Seasonal Print Quality Specialist

Must reside in the following states to be considered for a Seasonal Role:

AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KS, LA, MA, ME, MI, MN, MO, MT, NH, NJ, NV, NC, OH, OK, OR, RI, PA, TN, TX, UT, VT, VA, WA, WI 

Please note: This is a remote seasonal role, starting in early October through December 2023. 

The Role:

Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery.  We are looking for Print Quality Specialists to join our team for the holiday season, using both design insight and creative talent to provide outstanding service to our customers. You will play a key role in improving the overall experience for customers who have received less than perfect products.

As a seasonal Print Quality Specialist, you will work closely with our customers over email to help resolve post print issues and create new orders for them. There is a wide range of issues that can occur, and no two cases are identical. You will rework design files and communicate with our printing facilities to deliver the best possible products to our customers. You will deliver an exceptional customer experience and build brand loyalty through effective issue resolution. The ideal candidate must have excellent verbal and written communication skills, be very detail-oriented, be comfortable with Adobe’s Creative Suite and passionate about solving problems. 

Minted is open 7 days a week and we ask you to work at least 1 weekend day. While we do our best, your days off may not be consecutive.

#LI-AN1 #LI-Remote

You WIll:

  • Research and thoroughly document replacement order root causes
  • Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations
  • Reference a wide range of resources to determin the best solution for our customers.
  • Work directly with customers over email to design and replace original orders
  • Work in a production environment to troubleshoot technical, design, and print errors
  • Work collaboratively with other teams to ensure we deliver outstanding service

You Have:

  • Excellent written and verbal communication skills
  • The ability to think critically in order to solve problems
  • Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro. InDesign and Lightroom are a plus.
  • G-Suite experience
  • The ability to produce high-quality design, and work in a fast-paced environment
  • The ability to work effectively in a team-oriented environment
  • You are flexible and open to new challenges
  • The ability to learn and work remotely and engage effortlessly with coworkers and leadership — you take feedback well and are eager to learn more

What You’ll Gain in Return:

  • Expand your knowledge of Photoshop and Illustrator
  • Experience working with print ready files
  • Growth opportunities — the role is great for recent grads looking to build a strong resume
  • Gain customer service experience
  • Salesforce Lightning experience
  • Fun, friendly, and diverse team culture

Compensation:

The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Generally, our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Geo  Base Salary Range 0 – Includes SF Bay Area – $20/hr

Geo Base Salary Range 1 – All non-SF CA, DC, NY – $20/hr

Geo Base Salary Range 2 – Includes CO, IL, MA, MD, NJ, OR, RI, TX, VT, VA, WA – $20/hr

Geo Base Salary Range 3 – Includes AL, AK, AZ, AR, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, ND, NE, NM, NV, NH, NC, OH, OK, PA, SC, SD, TN, UT, WI, WV, WY – $20/hr

Benefits:

– Paid Sick Leave

– Friends and Family Discount

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Full vaccination is required for anyone working from a Minted office. In addition, beginning April 21, 2022, a booster shot is also required. At this time, we will not be able to have anyone in our office who is not vaccinated. Upon hire, you will be required to submit documentation of your vaccinations. Alternatively, those seeking a medical or religious accommodation can request more information on that process from their Talent Acquisition Specialist.

Email Marketing Manager [Part-Time Contract]

Foursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.

Foursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).

The Role:

Email Marketing Manager l CRM  // Consultant 20 hours. Seeking candidates that have a ‘startup’ mentality and experience.  

In this role you will create a true strategic plan for Foursquare’s email marketing efforts to build a calendar/cadence for ad hoc email, onboarding communications and flows, and more.  Working closely with the operations team (Marketing ops/Marketo lead, Demand Gen, Product Growth and PMM) this person will ensure that campaigns.

In this role, you’ll:

  • Develop / improve upon existing customer segments.
  • Manage and build email marketing strategy based on lifecycle stage, persona, product awareness and other factors.
  • Identify areas of opportunity – use email selectively to build funnel progression.
  • Use email to support / work in conjunction with in-market campaigns.  
  • Evaluate email performance, build upon successes and share them with the team.
  • Test CTA’s headlines and templates often – with a goal of building / sharing a best practice approach to email creation.  Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.
  • Increase email subscribers/mailable contacts.
  • Email copy development.

What you’ll need:

  • B2B Tech Background / Startup experience, preferably with experience in both enterprise sales and PLG growth.
  • Copywriting experience / skillset.
  • Experience marketing to a technical audience / SaaS product.
  • Analytical with a strong attention to detail.
  • Ability to operate independently and effectively to manage multiple projects and deadlines.
  • Experience in Marketo, Knak, Salesforce.
  • Experience working in a project management tool such as Canva, JIRA, Workfront, etc
  • Digital media awareness.  
  • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

The hourly compensation range is $60-$65/hour, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. 

APPLY HERE

Telerad Specialist – Remote

Job Details
Description
TASKS AND RESPONSIBILITIES:

  • Effective management of the Unmatched queue in Ramsoft PACS, including management of all pending orders in Ramsoft.
  • Responsible for researching and resolving missing interpretations from previous dates at start of their shifts.
  • Follow established procedures and policies in order to responsibly monitor and account for all cases during the shift.
  • Documents follow up efforts in the claim file in DDF.
  • Monitors every verified claim to ensure verification with Ramsoft images.
  • Escalates delays to appropriate leadership group.
  • Burns study images to CD and mails to client.
  • Prints films and mails to client as needed.
  • Alerts regional dispatch team to any repeats that are documented by reading radiologists.
  • Collaborates with Rely Radiology helpdesk as required.
  • Responds quickly to email requests submitted to the Telerad inbox.
  • Responsible for accommodating various special requests, honoring high priority facility orders, expediting urgent cases and conducting constant follow up.
  • Must maintain a positive attitude in the office, when speaking to technologists, and when interacting with team members and clients.
  • Must be able to provide detailed written documentation of issues that occur.
  • Must be able to think critically and maneuver assets as required to satisfy client needs.
  • Must promptly notify call center leadership of any issues that require assistance.
  • Identifies and pursue self-improvement needs, eagerly adapts to changes when proposed.
  • Perform other duties as assigned, assists when attendance issues arise within the office, and maintains positive attitude during crisis.
    o Documents any escalation and reports any unresolved problems to the Call Center Supervisor and/or field operation supervisor.
    o Takes client calls and handles account issues when applicable.
    o Reports compliance events to appropriate authority.
    o Executes additional tasks as may be required from time to time by management.
    o Ensures escalation procedures are observed.

MBX

Qualifications
Behaviors
Preferred

Functional Expert: Considered a thought leader on a subject

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations
Required

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Customer Experience Specialist [Part- Time, Seasonal]

*Current states eligible for hire:

Alabama, Arizona, Arkansas, Colorado , Washington, D.C., Florida, Georgia, Hawaii, Idaho, Indiana, Maryland, Montana, New Hampshire, New Jersey, New York, North Carolina, Oregon, Texas, Utah, West Virginia, Wisconsin

At quip, we design and deliver delightful products and services that keep your mouth healthy.

The ideal candidate will ensure our customers and community receive the highest quality support and customer experience. You will become an expert on our product offerings and subscription models to provide expert advice and troubleshooting to our customers via email and chat.  You will also master internal customer experience and CRM tools and ensure the voice of our customers is heard. You must be passionate about hanging the healthcare experience and making it a differentiator for quip.

Hourly Rate: $16.00 

Location: Remote*

Weekly Commitment: 30 hours per week

Seasonal Contract Terms: 10/16/2023 – 1/12/2024**

*Current states eligible for hire:

Alabama, Arizona, Arkansas, Colorado , Washington, D.C., Florida, Georgia, Hawaii, Idaho, Indiana, Maryland, Montana, New Hampshire, New Jersey, New York, North Carolina, Oregon, Texas, Utah, West Virginia, Wisconsin

**At the end of the seasonal time frame (maximum 90 days), pending individual performance and company needs, candidates may be offered the opportunity to join quip full-time.

RESPONSIBILITIES

  • Effectively respond to customer inquiries via email and chat to ensure that all customers have a unique and memorable experience at every touchpoint with the brand.
  • Ensure you are always up to date on huddle topics, training resources, product updates, changes in SOPs, etc.
  • Consistently maintain productivity and quality expectations by reaching daily case solve goals and following operational SOPs.
  • Maintain expert-level knowledge of all quip processes and procedures.
  • Attend all required meetings and training sessions.

REQUIREMENTS

  • 1+ years of customer care or support experience
  • Prior experience providing customer service in an eCommerce business is a plus 
  • Familiarity with customer service tools (Zendesk, Salesforce, Dialpad, etc) 
  • Flexible for weekend and holiday shifts along with 30-40 hour workweeks, dependent upon business need
  • Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction
  • Strong passion for customer happiness, retention, and service quality
  • Organized and diligent in following up on action items, cataloging issues, and contributing to program initiatives 

BENEFITS

  • You’ll be working in a high energy environment, helping us make oral care simple and effective!
  • Remote work. You can work wherever you want – (just as long as there is strong wifi)! 
  • Get to know, work alongside, and grow with a group of passionate employees
  • The opportunity to help us make oral care more simple, effective and accessible!

About quip

quip is a modern oral health company launched in 2015 that provides thoughtfully designed personal oral care products and professional dental care services through a digital platform that makes oral care more simple, accessible, and enjoyable. The current personal care offerings include a wide selection of American Dental Association accepted (ADA seal) adult and kid electric toothbrushes, smart brushes, refillable floss pick and string, refillable mouthwash and gum, all kept fresh with a refill delivery service. quip’s professional platform, which is behind quip Aligners and quipcare, is part of the company’s future vision to connect personal care, oral health monitoring and professional care in one digital oral care companion app that helps access and manage all your oral care needs and guide and incentivize good oral health habits.

APPLY HERE

Data Analyst – Claims – Remote

Job Details
Description
Position Summary:

The primary job function, under general supervision, is interpreting complex data sets related to various operations of the Claims Department and provide data-driven analysis. The position is responsible for analyzing and interpreting data, identifying trends and patterns, and providing insights to drive business decisions. They will use their knowledge of statistics and various data analytical tools to develop reports, dashboards, and visualizations to present complex data in a clear and concise manner.

Essential Job Functions:

Works with claims leaders and independently to identify and provide data support to recognize opportunities. Collaborates with other departments in Claims and other divisions of the company (Product, U/W, IT Domain Teams, etc.) on implementing solutions to business problems. Supports claims projects by applying general knowledge of the business area processes, including best practices.
Retrieves data from various sources and prepares data for analysis. Reviews data for accuracy and revises methods of data retrieval when necessary. Prepares reports, graphs and charts based on research and analyses. Analyzes data and identifies trends in data to provide meaningful suggestions and recommendations to leadership. May assist with forecasting future claims activity to plan for future risks. Serves as a contact for basic reporting needs/issues and on demand reports.
Communicates proactively, clear, and consistently with SME’s and leadership in the various claims operations to understand each job function. Through this communication, the employee will be expected to increase the breadth of their understanding of the processes associated with these operations, and of the various KPI’s that drive business results
Creates presentations breaking down problems identified, potential solutions. Develops spreadsheets and visual tools for management use. May attend management meetings to present findings and recommendations. The encumbent should have a strong background in creating and explaining meaningful graphs and also be skilled at assembling and delivering presentations
Coordinates and executes reporting; directs and supports underwriting users/leaders in identifying data needed for reporting using Guidewire Database, NextGen Database, and Enterprise Data Warehouse
Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week
Other functions may be assigned
Education:

Worker characteristics are normally acquired through the successful completion of a Bachelor’s degree in an analytical concentration, such as math, statistics, engineering.
SAS and SQL Training
Master’s degree is required in lieu of work experience.
Experience:

At least 3 years experience of insurance related experience preferably in an analytical role, or equivalent combination of education and experience.

Knowledge and Skills:

Advanced proficiency in SQL required.
Proficiency in PowerBI and other data visualization tools.
Experience with Python and/or R a plus.
Knowledge of statistics and general model building/validation procedures required.
Strong data skills and ability to work with massive datasets.
Good problem-solving skills required.
Good analytical and critical thinking required.
Strong attention to detail and accuracy
Excellent written and verbal communication skills required.
Work requires professional written and verbal communication skills and the ability to present findings on underwriting data projects
Must have the ability to produce quality work within tight timeframes, simultaneously manage multiple projects and the ability to work in a team setting
Requires the ability to work a flexible schedule and travel as needed, which may require overnight and/or weekend stays.
Requires the ability to adhere to the Company’s privacy policy due to the sensitive nature of information handled in this position.

Manager, Content and Knowledge Management Product Operations

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb is a global community based on connection and belonging. The Community Support team supports this mission with a vision to ‘build the world’s most loyal travel community through exceptional service’.

Community Support Platform (CSP)

Customer Vision: Success is about delivering exceptional customer service for our users – both self help and human support – throughout their Airbnb journey.

Business Vision: We believe that community support will be a significant differentiator and driver of Airbnb’s global success and growth. We deliver exceptional customer service at scale by building platform capabilities that power the community’s experience.

The Difference You Will Make:

We’re looking for a Manager, Content and Knowledge Management Product Operations to join our Content and Knowledge Management team. We are a part of the Community Support Platform organization and we are looking for an experienced manager with deep subject matter expertise in applying content and knowledge management strategy and operations to transform digital support experiences, utilizing AI tools to streamline the content production process while optimizing our knowledge bases for top performance leveraging large language models.

You have a passion for delighting customers through the entire support journey, including digital channels, automated product support and 1:1 customer support interactions. You are continuously focused on improving the end-user experience through great quality content that is easy to consume, focusing on our frontline agents and external community.

You are the right fit to push the limits of the digital service space by establishing thriving, agile content operations from the ground up our content strategy and operating models for Visual Content, Multimedia, Rich Media, Social Media, dynamic and guided content, etc.

You are experienced in managing content writers and knowledge/technical writers, with a passion for developing talent and enabling them. You are focused on quality and can demonstrate ample experience driving the correct message in line with a brand’s voice and tone, working cross-functionally with other teams like Marketing, Service and Experience Design, Product, UX Writing, Comms, Localization, Legal, Product and Program Management.

You can articulate the key role knowledge plays on the success of support teams, and structure and enable the team to ensure that human and virtual agents have access to the applicable knowledge information.

You are comfortable with ambiguity and can thrive in a fast-paced environment. You are an expert in content and knowledge development and set-up your team’s processes and mechanisms so the operation can respond rapidly and effectively to changing priorities, contributing to clear customer and business outcomes.

A Typical Day:

Lead a team including writers and knowledge editors, fostering a culture of creativity, belonging, collaboration, and innovation
Work cross-functionally with Product Marketing, Marcomms, Legal, Localization, Host Comms, Creative and UX Writing to orchestrate impeccable content for company wide releases
Partner effectively with experts in LLM tuning, information retrieval, and model development to create innovative products and features
Leverage AI to create and deliver resonant content
Implement AI programs that improve how the team works and what value our customers get
Collaborate with cross-functional teams to ensure content is aligned with business goals, brand voice, and user needs
Partner with Community Support leadership and XFN partners to evolve Knowledge strategy
Partner with Product and Engineering teams for best in class content delivery solutions
Define and develop standards for digital content that inform its operationalization
Drive voice and tone standards documentation, partnering cross-functionally with the broader writing community
Establish processes and mechanisms for planning, creation, delivery, and governance of high quality content
Contribute to content and knowledge governance and lifecycle management activities, including backlog, utilization and resource allocation of writing resources
Your Expertise:

10+ years experience in content and knowledge management or related fields
4+ years of experience leading a team of content authors and/or technical writers, with a track record of success providing coaching, feedback, and professional development opportunities to team members to help them achieve their career goals
Proven understanding of emerging digital trends and being a thought leader promoting innovation in the space
Experience with AI solutions and tools
Experience working in matrix global organizations
Extensive familiarity with different content management systems (like ContentStack, Confluence) and operational and project management systems
(like jira and asana)
Familiarity with Taxonomy and Information Architecture
Experience working with a customer service team and/or operations team is highly desirable
Agile training/certification/experience, including scrum, kanban, nimble, is a big plus
Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

E-Billing Specialist

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

Description:

The E-Billing Specialist is responsible for the submission of ebilled invoices via various electronic billing systems for client remittance, and will “own” the ebilled invoices until they have been successfully approved for payment. Individual will be assigned to and will be responsible for managing their assigned clients with expertise, from setup up, to matter and timekeeper management, to resolving rejections and reductions. This position reports to the eBilling Supervisor.

Key Responsibilities Include:

Receive finalized invoices delivered by the Billing Specialists to be processed electronically.
Process invoices through BillBlast. If necessary, also upload LEDES files on ebilling vendor site.
Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short-paid invoices.
Follow up on “ebilled” invoices to ensure status has not changed on ebilling vendor site.
Manage rejected invoices for assigned clients, liaising with the Billing Specialist and Attorney to resolve promptly.
Communicate all pertinent ebilling changes to appropriate team members, including Billing Attorneys.
Manage and oversee client implementations for a smooth transition from paper to electronic billing.
Manage information of a highly specialized, advanced, or sensitive nature.
Build rapport to establish and maintain solid client relationships.
Provide general administrative assistance and support to assigned managers.
Fulfill information requests and other inquiries from field personnel and customers.
Work on special projects and additional duties as assigned.
Qualifications:

2+ years legal electronic billing experience, with full knowledge of ebilling vendor sites, LEDES formats, and ebill tracking systems, such as BillBlast or eBillingHub.
Strong technical skills including MS Word, Excel and Outlook.
Excellent oral and written communication skills.
Ability to prioritize and manage multiple tasks in order to meet critical deadlines.
Ability to work in a team environment.
Experience with Aderant billing software preferred.
Experience with eBillingHub or BillBlast preferred.
Minimum Education:

Bachelor’s degree preferred but may be substituted for relevant legal work experience.
In accordance with the New York City Human Rights Law, the Colorado Equal Pay Act, and the California Pay Transparency Law, the pay range for this position in New York City is $28.10 – $42.10 hourly, in Colorado is $24.60 – $36.80 hourly, and in California is $26.90 – $43.90 hourly. These ranges are specific to these three locations and may not be applicable to other locations. An individual’s actual compensation will depend on the individual’s qualifications and experience.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Graphic Designer (Part-Time)

About Seam
Seam builds an API for controlling IoT devices, such as door locks, thermostats, sensors, cameras, and more. Software developers and businesses then use Seam’s API to connect devices with their applications and orchestrate their use. This lets them unlock doors for Airbnb guests or FedEx drivers, set thermostat temperatures to save energy and measure carbon emissions, and more.

The company was founded by early engineers from Nest, Github, Sonder, and Google. Based in San Francisco, Seam is backed by Tiger Global, Root Ventures, YC, and founders/execs from companies like Stripe, Plaid, Flexport, Airbnb, and many others.

Key Responsibilities:

Collaborate with internal teams to understand project requirements and objectives.
Develop and produce high-quality design concepts, layouts, and visuals for various marketing materials, including brochures, social media graphics, website elements, and more.
Requirements:

Proven experience as a Graphic Designer or in a similar role, showcasing a strong portfolio of design work.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software.
Excellent communication skills and the ability to collaborate effectively with team members.
Strong time management and organizational skills to handle multiple projects and meet deadlines.
Attention to detail and a strong aesthetic sense to create visually appealing designs.
A positive attitude, flexibility, and willingness to adapt to changing priorities.

*This is a part-time position offering flexible working hours, allowing you to balance your design career with other commitments.

If you’re ready to unleash your creativity and contribute to our dynamic team, please submit your resume, portfolio, and any relevant design samples. We can’t wait to review your work and discuss how you could be a valuable addition to our team!

Follow-Up Associate II

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Follow Up Representative will be responsible for investigating and examining denial accounts, will apply appropriate methods and techniques as established internally to resolve applicable issues, follows through with unresolved accounts, provides feedback to the appropriate staff on where the process went wrong, and keeps staff educated on all current trends in the appeals arena. Utilizes computer systems/programs, processes, policies and procedures as they apply to the positions entailed duties and be able to trouble-shoot issues as they arise within the assigned specialization group. In addition, this position is required to learn how to conduct research analysis and work closely with third party payers to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims. Follow Up Representative incumbents must be assessed as being resourceful and having extensive knowledge in area applicable to the assigned specialization group. Acts under direct supervision while learning to make complex decisions within the scope of this position.

Responsibilities:

Investigates and examines source of denials utilizing knowledge of charge master, AS4, ICD-10 coding, CPT coding and EDI billing
Reads and interprets expected reimbursement information from EOB’s and learns legal parameters pertaining to all State and Federal Laws that pertain to the plan benefits pertaining to the EOB
Works closely with third party payers to resolve unpaid claims in proving medical necessity of the patient’s admission
Works with HIM and PAS across the enterprise in resolving adverse benefit determinations
Work closely with Appeals staff (Letter writers, Case Managers and Hearing specialists) in obtaining all pertinent information in a timely manner
Performs duties as given by supervisor to fill in where needed
Maintains and follows all HIPAA and confidentiality requirements

Required Qualifications:

High School diploma
Minimum of 1 year of Billing, Cash Posting or similar experience required
Experience with Patient Account troubleshooting required
Ability to work independently
Demonstrated extensive computer skills required
Demonstrated extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, Medicaid); health claims billing and/or Third-Party contracts, minimum of two years experience in a specified area
Demonstrated excellent analytical, fact-finding, problems solving and organizational skills as well as the ability to communicate, both verbally and in writing with staff, patients, and insurance plan administrators
Demonstrated ability to work successfully in a team setting
Preferred Qualifications:

Minimum of 2-3 years of In-Patient/Long Term Acute Care or Short-Term Acute Hospital Collections experience preferred
Minimum of 1 year of Billing, Cash Posting or similar experience preferred
Experience with Meditech preferred
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

Comprehensive Medical, Dental, Vision & RX Coverage
Paid Time Off, Volunteer Time & Holidays
401K with Company Match
Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
Tuition Reimbursement
Parental Leave
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

Remote Pharmacy Order Entry LTC EMAR


Job ID 2023-14533 # of Openings 1 External Job Type Full-Time Category Pharmacy Address 7125 Janes Avenue City Woodridge State IL Postal Code 60517
Overview
Symbria is looking for a Remote Pharmacy Order Entry LTC EMAR to join our growing team in Woodridge, IL!

Responsibilities
POSITION SUMMARY:
The primary purpose of this position is computer data entry of medications and medical records into client’s Electronic Medical Records (EMR) System.

FUNCTIONS AND RESPONSIBILITIES:

  • Enter all medication orders and medical records into the client computer system accurately and timely as per facility specific Remote Data Entry training sheets.
  • Process all medication and ancillary orders at a minimum productivity standard as follows:
    o Length of employment – zero to three months: No minimum requirement – focus on data entry skills, order sorting and typing medication only admissions (see facility specific cheat sheet).
    o Length of employment – four to six months: Minimum of 2 admission processing points per hour – focus on data entry and medical records entry skills while increasing speed and accuracy. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities’ orders.
    o Length of employment – six months and beyond: Minimum of 3 admission processing points per hour – should be fluent in all aspects of Remote Data Entry and be able to assist in training of new employees. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities’ orders.
  • Contact client for verification of orders as needed and document correspondence and follow up in the system.
  • Prioritize order entry of admissions according to patient arrival time into the community.
  • Perform reconciliation of skilled nursing community EMR orders against pharmacy order entry as assigned.
  • Report pharmacy medication errors or order entry discrepancies to supervisor.
  • Work collaboratively with other team members and supervisor to ensure that best-practices are shared.
  • May assist with research of lost or missing orders per internal department request.
  • Answer incoming calls promptly and provide high standard of customer services to the client.
  • Fill out and complete the admission tracking spreadsheet and turn in to supervisor on the 15th and last day of each month, or as assigned.
  • May provide backup support to other pharmacy groups based on business needs or production levels.
  • Use Microsoft Teams (instant messenger) and comply with standard requirements, including:
    o Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.

WORK SCHEDULE:

12-8:30pm Monday-Friday, rotating weekends (weekend hours differ) with days off during the week and currently no holidays- subject to change
Qualifications
EDUCATION AND OTHER QUALIFICATIONS REQUIRED:
To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:

  • High School diploma or general education degree (GED).
  • Pharmacy Technician License and Certification (CPhT) as per State requirements.
  • Medical records and data entry experience; minimum one year.
  • General computer knowledge including Microsoft Office: Word, Excel and Outlook.
  • Strong knowledge of pharmacy data entry and medical records ancillary orders (diet, lab, therapy, diagnosis, etc.) and brand/generic medications.
  • Excellent time and data management skills and ability to prioritize workload.
  • Excellent customer service, verbal and written communication skills.

REMOTE (HOME OFFICE) QUALIFICATIONS REQUIRED

Must currently live in a state Symbria Rx Services is licensed in.
Illinois Pharmacy Technician license; current, in good standing and valid at all times during employment. Permanent residence with a defined working space and mailing address.
Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per year and no more than two times annually for any mandatory meeting and/or training.
Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative.
Signed acknowledgement of Telecommuting Policy.

Lead LTC Pharmacy Data Entry Technician – Remote

Job ID 2023-14512 # of Openings 1 External Job Type Full-Time Category Pharmacy Address 7125 Janes Avenue City Woodridge State IL Postal Code 60517
Overview
Symbria Rx Services is seeking a Lead Remote Data Entry Technician to add to our growing team at our Pharmacy in Woodridge, IL.

Responsibilities
This position is responsible for computer data entry of prescription orders and to direct, monitor and manage the data entry department workflow under the direction of the Data Operations Manager, and will also assists the management team with new community startups.

Schedule staff members according to workflow needs and the needs of the business
Assist in supervising Data Entry Technicians.
Promote and facilitate cross training of employees.
Perform all functions and job responsibilities of a Data Entry Technician.
Working Hours:

Afternoon/Evening Hours: Start time can be anywhere from 11:30 AM-2 PM CST – also includes every other weekend
Qualifications
High School diploma or general education degree (GED).
Pharmacy Technician license and Certification (CPhT) as per state requirements.
Data Entry experience required.
Long-term care pharmacy experience required.
Frameworks and Docutrack experience required.
Why work for us?

We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Medical, Dental, and Vision insurance
Short/long term disability insurance
Flexible spending accounts (FSA)
Employee assistance programs
Paid Time Off (PTO)
Tuition/CEU Reimbursement

Subrogation Investigation Specialist

Overview
We are seeking a talented individual for an Investigation Specialist who is responsible for researching medical claim information from insurance companies, gathering third party information from attorneys and insurance adjusters, and verifying attorney representation and/or liability insurance involvement

The Subrogation Investigation Specialist position is a call center role where your primary responsibility is to support recovery of funds when one of our client’s members has been involved in an accident that was the cause of another party. You will be tasked with researching, documenting, and recording information based on phone calls, emails, and return files from 3rd party sources.

Responsibilities
You will work directly with our client’s membership, insurance adjusters, and attorney’s to:

Recovery Function – Responsible for performing a variety of tasks necessary to effectively recover incorrectly, erroneously paid, or unpaid policies and procedures
Comply and be knowledgeable of all federal and state laws governing the collection of accounts
Contact related parties (e.g., attorneys, adjustors, clients, and any other party involved on each account as necessary) by telephone, letter, or facsimile to obtain information related to account
Negotiate payment arrangements within established guidelines
Investigative Function – Research claims as investigative support for the company to maximize profits of each account worked
Determine if a case has third party liability potential
Work collaboratively with internal and external contacts to determine account liability
Assign file to a Recovery Specialist after detailing investigation claims
Coordinate benefits with no fault and first party auto carriers
Contact consumers via telephone, mail, facsimile, or email, following recovery techniques to arrange payment in full or reasonable payment arrangements
Execute the most feasible business decision based on accurate and thorough analysis of information obtained from the consumer responsible party and the client
Handle inbound/outbound calls from members, attorneys, and adjusters to obtain accident details
Investigative claims and accident details to identify recovery potential
Update internal systems with information obtained and actions taken on account
Ensure proper notification per client guidelines
Effectively work, maintain, and manage a variety of cases with current and accurate notes
Meet department objective standards for Customer Service.
Follow account process to ensure proper investigative steps are taken on each account
Follow client and state guidelines for determining potential for recovery on behalf clients
Develop templates for system training materials based on the training strategy
Deliver specific application training based on use needs analysis
Create and document training materials based on key functionality across the application
Coordinate with product teams to keep training materials current with updated functionality and features
Develop additional system support materials such as user job aids
Qualifications
High School diploma or GED required
Minimum 6 months experience in health insurance industry, medical claims, data entry, or customer service required
Basic knowledge of Microsoft Word and Excel required
Basic computer proficiency required (typing, ability to navigate various websites)
Ability to work independently to meet objectives
Ability to perform well in a team environment
Strong verbal and written communication skills
Ability to be thorough and detailed when speaking over the phone or entering data
Ability to interact with all levels of people both internally and externally in a professional manner
Working knowledge of HIPAA privacy and security rules
Ability to maintain a high level of confidentiality and ethics
Basic knowledge of health insurance coverage and/or terminology preferred
Ability to organize information to be shared to parties as required
Ability to meet deadlines
Bilingual (Spanish & English) a plus
Base compensation ranges from $15.20 to $18.40. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)

Claims Oversight Auditor – FWA (Remote Options)

Job Requisition ID:5158

Position Summary/Position
Under the general supervision of the Claims Oversight Supervisor, the Claims Oversight Auditor – FWA is responsible for auditing IEHP providers, giving feedback for billing process improvement and providing trending information to IEHP internal departments: Provider Services and Contracting. The Auditors will support the Compliance department by auditing providers to ensure the Plan meets Federal and State regulatory and contractual requirements for Fraud, Waste and Abuse.

Major Functions (Duties and Responsibilities)

  1. Audit claims to ensure providers are billing correctly.
  2. Provide feedback to Providers for billing process improvement through provider report cards.
  3. Validate the effective implementation of Corrective Action Plans (CAPs) through future audits to ensure compliance.
  4. Provide trending information to Provider Services and Contracting through reports and meetings to review data.
  5. Report any possible FWA to the Compliance department.
  6. Initiate and expand recovery opportunities by working with the Provider Resolution and Recovery department and the Reconciliation and Reporting department to develop standard audits.
  7. Promote teamwork and maintain effective working relationships with others throughout the organization.

Supervisory Responsibilities
Leading: Self
Experience Qualifications
Four (4) years auditing claims in a managed care environment including contract and financial DOFR interpretation. Two years (2) claims processing including Medi-Cal and Medicare.

Preferred Experience
Education Qualifications
High school diploma or GED required.

Preferred Education
Bachelor’s degree from an accredited institution preferred.

Professional Certification
Professional Licenses
Drivers License Required
Yes, must have a valid California Driver’s License.
Knowledge Requirement
Knowledge of Medi-Cal and CMS guidelines for claim payments.

Skills Requirement
Strong analytical and problem-solving skills. Must be able to review cause and impact of problems and recommend realistic solutions both in writing and in meetings. Microsoft Office including being able to manipulate large data sets in Excel files. Excellent oral and written communication skills.

Abilities Requirement
Ability to build successful relationships across the organization.

Commitment to Team Culture
The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Working Conditions
Office environment.

Physical Requirements
Keyboarding: Traditional – FREQUENTLY
Keyboarding: Other – FREQUENTLY
Use of computer mouse – FREQUENTLY
Hearing: One-on-One – FREQUENTLY
Hearing: In a group – FREQUENTLY
Hearing: Over the Telephone/Cell Phone – FREQUENTLY
Hearing: Conference Speakers/Video Calls/Radio Calls – FREQUENTLY
Turning/rotation of wrist or hand – FREQUENTLY
Communicate: Information/ideas verbally – FREQUENTLY
Alternate Sit/Stand or Walk at Will – FREQUENTLY
Near Visual Acuity – FREQUENTLY
Sitting – FREQUENTLY
Lighting – CONSTANTLY
Indoors – CONSTANTLY
Perform complex and varied tasks – FREQUENTLY
Develop and maintain positive work relationships – CONSTANTLY
Regular contacts: co-workers, supervisor – FREQUENTLY
Decision-making – FREQUENTLY
Lead/Influence Others – FREQUENTLY
Work review – FREQUENTLY
Rapid Pace of work – FREQUENTLY
Control of work pace – FREQUENTLY
Problem Solving – FREQUENTLY
Memory – FREQUENTLY
Understand and follow direction – FREQUENTLY
Regular and reliable attendance – CONSTANTLY
A reasonable salary expectation is between $57,948.80 – $73,860.80, based upon experience and internal equity.

Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. And our mission and core values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and Make a Difference with us! IEHP offers a Competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and retirement plan.

Customer Operations Licensing Associate, Part Time

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier mobile gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across sports betting, iGaming, horse racing, advance-deposit wagering, daily fantasy sports. In addition, FanDuel Group operates FanDuel TV its broadly distributed linear cable television and leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states with approximately 17 million customers and 25 retail locations. The company is based in New York with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia. FanDuel Group is a subsidiary of Flutter Entertainment plc, (LON: FLTR) the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands.

There are more ways to win, here at FanDuel. We’re willing to bet on it. 

THE ROSTER…

At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

WHO WE ARE…

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.

Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

THE POSITION: 
Our roster has an opening with your name on it

The Customer Operations Licensing Associate (Part Time) will contribute to customer operations licensing efforts to ensure our employees are meeting all legal, regulatory, and compliance regulations and licensing standards to obtain and renew their gaming license for FanDuel. The Operations Licensing Associate will assist with a variety of duties as determined by FanDuel Training Team, Compliance team and the Customer Operations Licensing Administrator to include by not limited to the following:

THE GAME PLAN:
Everyone on our team has a part to play

  • Collaborate with other departments and managers including Human Resources and Compliance.
  • Assist with requests from state gaming regulators and internal teams relating to regulatory compliance processes, procedures, and policies.
  • Review State applications for filing with State Regulators
  • Gather and verify documentation and information pertaining to state licensing requirements
  • Record and track application status for the CS Department
  • Enter data and maintain all licensing databases for reporting purposes
  • Participate in periodic departmental and/or other compliance meetings
  • Perform a variety of tasks and other duties as assigned for FanDuel CS Licensing

THE STATS:
What we’re looking for in our next teammate

  • Commitment to teamwork
  • Highly organized individual with strong attention-to-detail
  • Excellent written communication
  • Ability to work in a fast-paced, while practicing sound judgment
  • Ability to work independently
  • Ability to think critically and communicate clearly and efficiently, both orally and via email
  • Proficient with Microsoft Word, Excel, and G-suite
  • Flexible work schedule (may include early starts, late nights, and/or weekends)

PLAYER CONTRACT:
We treat our team right

  • From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
    An exciting and fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship and professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs and platforms

The applicable hourly range for this position is $16.35 to $22.12 which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may also be eligible for short-term or long-term incentive compensation.

APPLY HERE

Social Media Coordinator

Alma is seeking a Social Media Coordinator to join our growing Content Marketing team.

This position will report to our Social Media Manager and you’ll work in tandem to maintain Alma’s organic social presence. Your work will focus particularly on maintaining the social editorial calendar and monitoring community inboxes.

This role will help innovate Alma’s growing social media program and will partner with our Video Marketing and Customer Experience teams. You will play a key role in increasing Alma’s ability to share human stories and connect people who are in search of affordable high quality mental health care.

What you’ll do:

  • Partner with the Social Media Manager and Video Producer to conduct Alma provider and influencer outreach.
  • Partner with the Social Media Manager to identify influencers and/or content creators who align with Alma’s brand. 
  • Ensure that social calendars are up to date utilizing Asana’s calendar tools.
  • Community management, from replying to DMs and comments across all platforms, and escalating to the Social Media Manager and our Customer Experience team. 
  • Stay up-to-date with industry news and trends, monitoring the competitive landscape, and sharing insights.

Who you are:

  • You have 1-3 years of experience as a user on at least three of these five platforms: Instagram, Twitter, LinkedIn, Pinterest, TikTok, and Facebook. 
  • You are capable of juggling many conversations at once, synthesizing complex information across multiple channels.
  • You are able to remain calm under pressure when communicating internally and externally, you encourage partnership and are a settling influence in a crisis. 
  • You are curious and inquisitive when encountering new information, and comfortable with both successes and failures as opportunities for continuous self-improvement.
  • You are passionate about Alma’s mission to simplify access to high-quality, affordable mental health care.

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access 
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc 
  • Pet discount program through United Pet Care 
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $65,000 – $80,000

APPLY HERE

Staff Writer, Philadelphia Eagles

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fan’s universe.

About the Role

The Athletic is looking for an energetic, motivated reporter to cover the Philadelphia Eagles, who is interested in telling unique and differentiating stories to an audience that appreciates quality above all else, as well as keeping that audience informed of all the news on the beat. 

This role can be remote for candidates in the US or Canada.

Responsibilities

  • Excellent news sense, along with strong sources to break or advance the news.
  • A sharp, analytical mind able to analyze a situation and add perspective.
  • Attention to detail; must be meticulous and thorough when sourcing stories.
  • Ability to tell rich, ambitious, features through deep reporting and access that takes readers beyond the superficial storylines.
  • Ability to work on a number of projects at the same time, balancing long-term projects with the need to deliver stories on a regular basis.
  • Ability to write quick news stories and provide analysis for a variety of platforms, including live journalism
  • Creative and innovative approach to story ideation and formats.
  • Unique and strong voice that can stand out from competitors.
  • Must have the ability to work collaboratively with colleagues and share information.
  • Desire to connect with the audience by interacting with our community section and also holding live rooms, as appropriate.
  • Interest in internal metrics that can help educate what subscribers desire.

Requirements

  • Minimum 4+ years of relevant experience at a media company.
  • Thorough knowledge of the National Football League.
  • Thorough knowledge of the journalistic process.
  • Interest in other journalistic platforms, including podcasting, a plus.
  • This position is based in the Philadelphia metropolitan area.

The annual base salary range for this role is $85,000.00 – $115,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future.

The Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes: 

– Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.

– Savings accounts for medical, wellness, and childcare expenses.

– 401k retirement savings plan and employer match.

– Paid time off including paid sick leave, 11 paid holidays, up to 20 days of accrued paid time off, and up to 20 weeks of Paid Parental Leave.

For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.

APPLY HERE

CREATIVE COMMUNICATIONS SPECIALIST

Provides support for a variety of needs for brand, marketing, design, communications, and production initiatives found within the External Affairs division.

Knowledge/Skills/Abilities

  1. Assists with editing designs and versioning templates for digital and print materials that elevate, uphold, and adhere to the Molina brand for all audiences in design software like Canva and Adobe.
  2. Assists with managing project workload within Workzone, the marketing project management tool, by organizing and updating projects, communicating with business owners and teammates, and archiving all completed design files and materials. 
  3. Ensures that all files are saved both in the marketing project management tool and on One Drive using the agreed upon file naming structure.
  4. Maintains distribution lists, contact profiles, contracts (inclusive of renewal dates and reactivation requirements), database management, and active licensing of online and web-based tools. Works with plans to gather accurate data and content for reports.
  5. Conducts research of competitive entities across all functions and markets to assist with defining our marketing and communication strategy.
  6. Assists with interdepartmental issues to help coordinate problem solving in an efficient and timely manner.
  7. Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary. 
  8. Assists with some basic writing and editing of copy for various communications channel.
  9. Ability to review and proof read your own work and that of others for grammar and spelling.

Job Qualifications

REQUIRED EDUCATION:

  • Associate’ Degree in Design, Communications, or Marketing or equivalent experience

REQUIRED EXPERIENCE:

  • Minimum 2 years design, communication, creative experience
  • Knowledge and experience in marketing distribution channels
  • Intermediate of Microsoft Office Suite proficiency 
  • Basic knowledge of Adobe Creative Suites products
  • Knowledge of both Mac and PC operating systems  
  • Excellent written and verbal communications skills                          

PREFERRED EDUCATION:

  • Bachelor’s Degree in Design, Communications, or Marketing
  • Business and/or Marketing Related Courses

PHYSICAL DEMANDS:

Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. 

Pay Range: $41,264 – $80,465 a year*
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package.

APPLY HERE

Content Producer

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace – the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Marketing team sets product positioning and strategy, manages product launches, and gathers customer insights. We’re responsible for maximizing our products’ potential, in order to delight our users and help Dropbox grow. We partner with teams across the company, including Product, Sales, and Engineering.

Role Description

As a Content Producer on the Dropbox DocSend team, you will lead the creation, optimization, and distribution of customer-facing content across DocSend’s ecosystem, with a focus on our site, blog, email, and social channels. You’ll also act as our internal expert on DocSend’s tone and voice, reviewing and approving content drafts to ensure that content produced by partners is on-brand, clear, and consistent. You’ll work closely with our Content Marketing Manager on content ideation, our Content Operations Manager on the distribution and publishing of content across our ecosystem, and stakeholders across DocSend and wider Dropbox to create relevant, compelling, high-performing content for new and existing audiences. The ideal candidate is an experienced storyteller with strong copywriting skills who has the ability to see multiple angles, formats, and ways to tell a story to ensure its resonance with the target audience, and a keen eye for turning long-form content into engaging, digestible formats.

This is a highly cross-functional role, and applicants will be expected to interface with a broad array of internal teams from both DocSend and Dropbox. It’s an exciting time to join the DocSend team — you’ll have the opportunity to make a major impact on DocSend’s continued integration into the Dropbox family.

Responsibilities

  • Own and manage day-to-day content creation, optimization, and distribution
  • Write content for DocSend channels (blog, site, email, social)
  • Act as main PoC for any external written and video content production resources
  • Review and approve content drafts with a strong sense for compelling storytelling, strategic alignment, clarity, and brand style
  • Uncover and implement operational efficiencies in the content production process
  • Partner with Customer Marketing team on the development and distribution of DocSend Customer Stories

Requirements

  • Minimum 4 years of content marketing experience
  • Copywriting expertise: a strong written storyteller with the ability to distill complex concepts into resonant, engaging, audience-focused narratives
  • Strong editorial skills: Ensure that all customer-facing copy is consistent, clear, and reflects the DocSend narrative in a compelling and brand-appropriate way
  • Strong project management skills: Runs a tight ship in their work and is detail oriented when it comes to process
  • Curious, data-informed approach to content: Thinks both about the quality of the content but equally about how it can be best consumed.
  • Team player who thrives in a highly collaborative environment and has a proven track record of working with cross-functional stakeholders to get the best results
  • Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
  • Innately curious and eager to learn new things, with a bias for action
  • A deep understanding of and empathy for DocSend’s customers
  • SaaS, software, high tech industry experience strongly desired
  • Experience developing content for new international markets and audiences strongly desired

Total Rewards

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.  We target most new hire offers between the minimum up to the middle of the range.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Current Salary/OTE Ranges (Subject to change):
• US Zone 1: $120,500 – $141,800 – $163,100.
• US Zone 2: $108,500 – $127,600 – $146,700.
• US Zone 3: $96,400 – $113,400 – $130,400.
 
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington (outside Seattle metro) and Washington DC metro
• US Zone 3: All other US locations 

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to: 

  • Competitive medical, dental and vision coverage
  • (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
  • Flexible Time Off/Paid Time Off, paid holidays, Volunteer time off and more
  • Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support  

Mental Health and Wellness benefits Free Dropbox space for your friends and family 

APPLY HERE

Fact Check Reporter

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

USA TODAY is seeking a reporter to join its Fact Check Team. This reporter will investigate viral misinformation on social media, debunking falsehoods and elevating truthful information. This is an exciting opportunity to work with a talented team of journalists who set the record straight by telling readers what’s true and how we know that.

The ideal candidate would have a strong background reporting across a variety of subject areas. Fact-checking experience is a plus but not required. Fairness, accuracy and excellent news judgment are paramount, as are strong critical thinking, research and time-management skills. The reporter should also be a team player capable of working collaboratively with editors and reporters throughout our news operation.

We’re looking for someone who is comfortable tackling fact checks on a wide variety of topics, able to move nimbly between claims on health, politics, criminal justice and whatever else is viral and misleading.

This position is remote and can be based anywhere in the U.S. except Alaska & Hawaii. Hours are flexible but should primarily take place during traditional office hours.

Job Level: Reporter II

Minimum Salary: $62,000

Responsibilities:

  • Identify claims that are spreading widely and involve worthwhile topics.
  • Research every story fairly and thoroughly.
  • Write fact checks that are clear, succinct, transparent and unimpeachably fair.
  • Work with editors to evaluate what’s working and what’s not and develop ongoing plans to better satisfy team and audience needs.
  • Provide great customer service, helping readers find answers and solutions.
  • Perform other duties as necessary.

Requirements:

  • Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
  • 5 years of experience in journalism.
  • Strong critical thinking skills.
  • Solid news judgment.
  • Knowledge of AP style.
  • Strong planning, organizational and time management skills.
  • Understanding of metrics, social media and SEO.
  • Self-motivation and self-direction.
  • Strong collaboration and communication skills.
  • Employment is contingent on passing a post-offer pre-employment background check.

Application Instructions:

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order.

  1. Your resume – one to two pages.
  2. A cover letter that outlines how you would approach the job.
  3. Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.

APPLY HERE

Research Analyst

At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the better, and connect them so they can achieve more together than they can alone.

We were founded by community organizers, so when we seek change, we do it by bringing people together. 

That approach begins at home, on the South Side of Chicago, where we are building the Obama Presidential Center. The Center represents a historic opportunity for Chicago: a chance to build a world-class museum and public gathering space that celebrates our nation’s first African American President and First Lady, steps away from where he began his career, where she was raised, and where—together—they made their home. 

But that approach extends to all our work, whether it’s holding leadership training sessions in communities throughout the U.S., bringing local leaders together in countries around the world, working to support the global education of girls, or ensuring young men of color have pathways to opportunity.

As President Obama has said, “we cannot solve the challenges of our time unless we solve them together.” So join us. 

Purpose of the Role

As a member of the Creative and Communications team, the Research Analyst will help to expand the capacity of the research team and ensure high quality vetting reports to support the Foundation’s mission. You will perform research and write vet reports for internal distribution, working to ensure all vetting is carried out in a timely manner and all potential partners meet the Foundation’s standards. You will also assist in improving the Research team’s workflow and processes, and will provide broader research as needed by the Foundation. The Research Analyst will report to the Research Manager.

Core Job Responsibilities

  • Research potential speakers, vendors, and other partners for the Foundation to ensure the Foundation is operating in accordance with its values. This will entail review of the public records, media coverage, and online presence of those the Foundation may work with, to provide full visibility into potential relationships the Foundation may enter
  • Synthesize pertinent research findings and write memoranda on each vet subject, summarizing and providing adequate context for research
  • Distribute vet reports to relevant stakeholders within the Foundation
  • Work with internal Foundation teams to build individualized workflows and research strategies for specific cross-departmental events, and leading the research process for these events
  • Maintain the Foundation’s research and vetting database, ensuring it is consistently updated and reflects the latest understanding of the research team and the Foundation
  • Support team leadership and team members in tracking and the execution of core departmental processes and projects; assist with media monitoring reports and department metrics 

Key Deliverables / Outcomes

  • Updated vetting standards 
  • Vetting and research request process
  • Vetting assignment and cost tracker
  • Vetting and research analysis and reporting
  • Vetting and research approval process
  • Research and issues/risk log

Required Qualifications

  • Knowledge and practical understanding of relevant research software 
  • Strong written and verbal communication skills and the ability to communicate effectively through concise and accurate reports
  • Highly organized with strong attention to detail, with track record of meeting short- and long-term responsibilities in a fast-paced, deadline-driven, high volume organization; prioritizes effectively
  • High ethical standards, refuses to cut corners even when under pressure
  • Able to handle and communicate sensitive information effectively

The salary range for this role is between $48,750 and $81,250.

APPLY HERE

Chat Moderator (Remote)

  1. Job Information:
    1. Job Description:
      • The “Chat Moderator” position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of the Discord server. 2) Banning users that have multiple and repeat violations of the rules of the Discord server. 3) Muting users that have violated the rules of the Discord server. 4) Investigating reports made by users about violations of the rules of the Discord server.
    2. Pay Rate:
      • The Pay Rate for this position is $12.50 per hour.
      • The Pay Cycle is Weekly starting from Monday and ending on Sunday.
    3. Qualifications:
      1. Must be 18 years of age or older.
      2. Must have a High School Diploma or GED.
  2. Company Information:
    1. Equal Opportunity Employer Disclosure:
      • No matter how you identify in this crazy world, The Mayeaux Foundation, will forever stand for fair and equal hiring practices and opportunities. The Mayeaux Foundation does not (will not) discriminate race, religion, ethnicity, sexual orientation, gender and sex identity. Come join us and help build a community that is worth lasting.
    2. About the Company:
      • We, The Mayeaux Foundation, are a company based in Castle Rock, Colorado and we strive and stand for equality while managing our company. Our company offers services such as computer programming courses on a variety of programming languages. We plan on launching our own social media app and bank account.

15 Non Phone Work At Home Positions

  1. Staff Applied Research Scientist
  2. Data Entry Associate
  3. Content Specialist
  4. Article Reviewer (Contract)
  5. Chat Specialist
  6. Cash Reconciliation Specialist
  7. Claims Specialist Quality Assurance I (Remote)
  8. Quality Analyst
  9. Quality Assurance Automation Tester
  10. Tax Operations Specialist
  11. Chat Administrator (Remote)
  12. *Scout Search Quality Rater – English (United States)
  13. Care Support Representative
  14. Content Writer
  15. Data Enrichment Agent – (100 % Remote / Work From Home)

REMOTE Vendor Management Specialist, I, CMS

JOB DESCRIPTION
Come join our amazing team and work remote from home!

The Vendor Management Specialist will be responsible for maintaining an existing network of third-party legal vendors, their company portfolios, building the relationship with such vendors and monitoring their continued compliance. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00 – $26.00 per hour.

What you’ll do:

Review and assess large volume of documentation to complete vendor review in accordance with regulatory compliance and internal policy.
Setup new legal vendors in accordance with the company’s rules and guidelines through a formalized process, ensure ongoing compliance through evaluating and reviewing vendor’s policies and procedures and other required documentations.
Be the first point of contact for vendors and provide updates and on-going communication by running status reports and communicating with vendors through various means to follow up on required compliance items.
Update internal system of record with most up to date records upon receipt.
Manage the vendor ongoing reviews and annual contract obligations.
Gather data for potential new service providers for onboarding consideration.
Monitor and track documents needed from third-party vendors to ensure compliance.
Contact third-party vendors by various means for required documents as needed.
Escalate matters to leadership team timely if unable to resolve issues.
Responsible for all tasks related to the ongoing oversight of an assigned pool of legal vendors and escalating any identified risks, material change in business operations, or privacy issues.
Process marketing and mortgage lending vendor invoices as needed.
Perform other duties and special projects as assigned.
What you’ll need:

High School Diploma or equivalent work experience; and/or some college preferred.
One or more years of mortgage servicing, auditing, finance, compliance or vendor management work experience.
Experience with Loan Origination and Loan Servicing Systems is a plus.
Proficient in MS office, in particular Word, Outlook, Excel and Visio.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

EEO/AAP Employer

REMOTE Property Preservation Specialist, I

JOB DESCRIPTION
Come join our amazing team and work remote from home!

The Property Preservation Specialist will coordinate and facilitate all activities related to the preservation of abandoned properties serviced by CMS, making certain they are quickly secured and remain protected during the default and foreclosure process. Partner with teammates and Vendor(s) to ensure needs are fulfilled timely and in accordance to department protocol. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $21.00 – $22.00 per hour.

What you’ll do:

Swift processing of incoming email and phone calls from Vendor(s) and business partners.
Loan reviews to identify Vendor or Mortgagee neglect.
Repair authorizations within authority limits.
Escalations and ad hoc requests.
Intake processing of City Citations and resolution follow up.
Review and reconciliation of control reports to ensure data integrity and servicing tolerance.
Assist with the development and implementation of departmental policies and procedures.
Bid processing. Validate that bids are reasonable, justified and necessary for conveyance.
Assist in processing excessive work flow and special projects.
Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities.
Perform other duties as assigned.
What you’ll need:

High school diploma or equivalent required; Bachelor’s degree in related field preferred..
One (1) to two (2) years of related experience in default required.
Knowledge of Microsoft Suite required.
Knowledge of investor/insurer guidelines.
Knowledge of relevant and industry-specific computer software packages preferred.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

REMOTE Foreclosure Specialist, II

Come join our amazing team and work remote from home!

The Foreclosure Specialist II will be responsible for monitoring activities of foreclosure vendors relative to the accuracy and timeliness of residential mortgage loans within foreclosure in accordance with applicable Federal, state, and/or Investor requirements. Effectively collaborates and communicates with support groups within default, to ensure optimal resolution and/or outcome.  Perform all duties in accordance with the company’s policies and procedures, investor requirements and all US state and federal laws and regulations, wherein the company operates. The Target Pay Range for this position is $21.00 – $23.00 per hour.

What you’ll do:

Maintains, reviews, follows-up and ensures timely and accurate completion of all regular scheduled steps including outstanding /late steps within the foreclosure tracking templates on a daily basis.Effectively communicates with team, default support groups, clients, and investors during foreclosure proceedings.Obtains approval, and properly manages any outstanding or upcoming event/task. This includes but not limited to; completing steps within deadlines as well as accuracy of dates entered – for completion of event/task.Proper management of Custodians during collateral order and/or document scanning and  upload – upon receiptCommunicates with assigned attorney/trustees via        vendor tracking software – regarding delays and/or pending inquiriesUtilizes  all, applicable tools available to effectively manage pipeline, system of record, vendor tracking software- queue, as well as control reporting. Provision timely and accurate figures, information, documents, or instructions to assigned attorney/trustee/vendor within SLA as outlined in foreclosure and/or default procedures.Process all fee/cost/figure related inquiries within SLA; to ensure proper loan dispositioning, system coding, investor reporting and/or funds’ processing.Ensures all attorney fees/costs and foreclosure costs are within Investor, Fannie Mae, Freddie Mac, FHA, VA, or USDA allowable fees schedules.Properly maintains system of record and/or vendor tracking software to ensure proper notification/reporting to Investor, Client, Borrower, State, or Federal/Government Agency during a foreclosure completion.Ensures all foreclosure procedural documents are imaged timely. Work with immediate team lead or supervisor for optimal resolutions when an “exception cases”/lien threats including but not limited to tax sales, drug seizures, or contested foreclosures are identified.Identifies, remediates, and resolves complex/escalated matters with management guidance, and approval to avoid delays in the foreclosure process.Verifies taxes and insurance are maintained, as well as paid timely.Documents all servicing activities, action taken, delays, follow-up, and phone conversations in the system notes.Monitors vendor performance and properly notify Department Manager, Vendor Management, Oversight Management, or Client Management when performance issues occur (vendor’s inability/failure to comply with investor/insurer procedures and/or CMS requirements).Reviews future and upcoming sales, no less than 5 days prior to scheduling of sale, to ensure all requirements are metTransfers files for conveyance/claim filing and/or to REO within 24 hours after the foreclosure sale of completion of the Ratification, Confirmation or Redemption period.Proper disposition and completion of a foreclosure sale, and follow up on sale proceeds within its respective judicial or non-judicial proceeding.Compiles, maintains, and ensures proper system coding for accurate and appropriate IRS 1099A/1099C (on foreclosed loan in the same month of sale completion)”Processes all, instructions for posting of funds within SLAs; ensures timely and accurate instruction if/when funds or proceeds are received.Performs other duties and special projects as assigned. 

What you’ll need:

  • High School Diploma or equivalent work experience; some college preferred.
  • Two (2) years of recent Foreclosure experience.
  • Notary Public or prior Paralegal experience preferred.
  • Effective, written and oral communication, organizational, and time management skills.
  • Strong interpersonal skills with a focus on teamwork and quality of loan evaluation.
  • Understanding the foreclosure process and understanding the difference between Judicial and Non-Judicial proceedings.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Remote Bankruptcy Specialist II

JOB DESCRIPTION
Come join our amazing team and work remote from home!

The Bankruptcy Specialist ll, will be responsible for monitoring residential mortgage loans in the Bankruptcy process to minimize potential losses and preserve the lien-holder’s interests. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $17.12-$24.47 per hour.

What you’ll do:

  • Receives and processes bankruptcy documents throughout all bankruptcy process. Also creates and orders documents required within the bankruptcy process.
  • Audits, reviews and completes the Set-up bankruptcy filings process, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process for accuracy and thoroughness and coordinates corrections as necessary on any Bankruptcy Chapters.
  • Handles documentation or analysis processes for the set-up bankruptcy filings, Motion for Reliefs, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices and the Closing process.
  • Verifies/researches borrower payment history and resolves payment posting discrepancies (i.e. Ledger Balancing).
  • Handle the verification of borrower payment histories and resolves payment posting discrepancies.
  • Gathers and uploads documents such as Assignments of Mortgages, Deeds, Notes, and other documents required for filing actions within the bankruptcy.
  • Receives and responds to incoming calls from bankruptcy attorneys and/or other interested parties with inquiries regarding residential mortgage accounts in the bankruptcy process.
  • Responds to inquiries from internal departments regarding bankruptcy related issues. Handles highly escalated inquiries.
  • Provide management with recommended solutions to bankruptcy agreements or disputes.
  • Handles more complex tasks and manual calculations of figures such as Motions for Relief and Proof of Claim figures.
  • May have signing authority to sign bankruptcy documents on behalf of the company

What you’ll need:

  • High school diploma or equivalent work experience; some college preferred.
  • Two to four years’ experience in a bankruptcy role in the banking, finance or mortgage industry.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

REMOTE Order Entry Specialist, Vylla

JOB DESCRIPTION
Come join our amazing team and work remote from home!

The Order Entry Specialist will be responsible for receiving and opening all orders coming in through an email box or other means, order abstracts from vendors using a client based matrix, and invoicing orders as per client guidelines. Follow up on questions concerning opening new orders and missing information needed for the abstractor to complete their reports. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Target Pay Range for this position is $22.00 to $27.00.

What you’ll do:

Review title documents as they are returned by the abstractors.
Order requested foreclosure abstracts from stated company partner(s) and update per attorney request.
Follow up diligently with abstractors to ensure timely receipt of reports.
Invoice reports as per client guidelines.
Communicate and coordinate follow-up with all necessary parties.
Adhere to all default production procedures.
Assist in backing up other team members when necessary.
Perform other duties as assigned
What you’ll need:

High School Diploma or equivalent work experience.
Two (2) or more years of title processing experience.
Knowledge of Title industry concepts and practices (preferred).
Proficient in Title industry software, Microsoft Outlook, Microsoft Windows, MS Word.

Our Company:

Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That’s why we say we’re not just a team, but a “Vyllage.” Accelerate your career and join our Vyllage today! To read more visit: www.vyllatitle.com.

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Senior Accountant, General Ledger

Resident is an industry-leader in the Direct-to-Consumer mattress and home furnishings category. Since our founding of the award-winning Nectar Sleep in 2016 (with over 1 million happy sleepers and counting), we have also launched the Dreamcloud, Awara and Siena brands to cater to a variety of sleep preferences. Our mission is simple, we strive to make inspiring products people love coming home to (and to help everyone afford a great night’s sleep)!

Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post purchase journey. We love to use data and metrics to drive our decisions, while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family.

Oh, and by the way – we’ve been doing the “remote work thing” since the day we started. Here at Resident, you can expect to work alongside a hard working team who understand how to create meaningful connections and get great work done, virtually – it’s in our nature!

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the Role

We are looking for a Sr. Accountant, General Ledger to join our growing Finance and Accounting Team. The Sr. Accountant, General Ledger will oversee general accounting operations by controlling and verifying our financial transactions. Responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end closing procedures. A successful Sr. Accountant, General Ledger combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. The ideal candidate will have a successful track record of managing cross-functional tasks and projects in a fast-paced environment.

What You’ll Be Doing

Account for transactions under US GAAP and in accordance with company accounting policies
Prepare monthly journal entries
Perform monthly balance sheet account reconciliations
Perform flux analysis on respective balance sheet and P&L accounts
Achieve completion of all month/quarter/annual close processes timely and in adherence to close calendar
Collaborate with Technical Accounting on appropriate accounting for non-standard accounting transactions
Partner with FP&A on budget/forecast and close results
Design, document, implement, and execute internal controls to ensure transactions and balances are accurately reported
Perform analysis and provide insight into account balance details and drivers of change
Support external audit by providing timely and accurate support schedules as requested
Continuous evaluation and identification of process improvements
Cultivate strong partnerships with Accounting, Finance, Technology, and other functions
Mentor and develop junior staff members
Conduct ad-hoc analysis and tasks as requested
Handle special projects related to technology, systems, automation, new initiatives, or other requests

Skills/Competencies:

Ability to work in ambiguous, unstructured, fast-paced and dynamic environment
Comprehensive understanding and knowledge of month-end close procedures
Accountable to content of work product and meeting deadlines
Ability to multi-task with strong sense of urgency
Excellent verbal and written communication skills
Collaborative with others at all levels within and outside Finance
Self-motivated, proactive, and inquisitive
Ability to work independently without a lot of guidance
Strong organization skills and attention to detail
Excellent work ethic
Process mindset with continuous improvement mentality
Analytical and problem-solving skills
Experience with developing, implementing, and executing effective internal controls
Comfortable with change and quick learner of new skills, processes, tools, and accounting concepts
Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)

Qualifications:

Bachelor’s or Master’s degree in Accounting from an accredited university
CPA (or path to it) required; MBA a plus
5+ years of work experience in an Accounting role
Big 4 and or public company experience preferred
Knowledge of US GAAP and internal controls
NetSuite experience a plus

What Resident has to offer

Competitive salary
Medical / Dental / Vision insurance
HSA company contributions
401k matching benefits
Generous paid time off & holiday schedule
Wellness benefits
Free mattress!

Manager, Inventory Accounting

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer’s needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

This is a fully remote position. To be considered for this opportunity you must reside within and have the right to work within the United States

About the Role:

In this newly created position on our Accounting Team, the Manager, Inventory Accounting will report into the Director of Accounting Operations and take full ownership of all Inventory Accounting responsibilities in a fast paced and growing ecommerce and retail business. In this leadership role, you will have full oversight of all Inventory Accounting with the support of a Sr. Accountant, Inventory.

Key Responsibilities:

Account for inventory under US GAAP and in accordance with company accounting policies
Review monthly inventory-related journal entries
Review monthly inventory-related balance sheet account reconciliations
Perform flux analysis on respective balance sheet and P&L accounts
Execute completion of all month/quarter/annual close processes timely and in adherence to close calendar
Ensure stock ledger is reconciled to 3PL reporting weekly, at a minimum
Collaborate with Technical Accounting on appropriate accounting for inventory transactions
Partner with FP&A on budget/forecast and close results
Partner with Supply Chain/Ops on developing/revising processes and policies, creating budgets/forecasts, and providing/understanding actual results, etc.
Understand and observe physical inventory processes and counts
Perform inventory analysis to determine appropriate reserve and methodologies for shrink and excess/obsolete/slow-moving inventory
Design, document, implement, and execute internal controls to ensure inventory transactions and balances are accurately reported
Perform analysis and provide insight into account balance details and drivers of change, particularly around COGS
Support external audit by providing timely and accurate support schedules as requested
Continuous evaluation and identification of process improvements
Cultivate strong partnerships with Accounting, Finance, Supply Chain/Ops, and other functions
Mentor and develop junior staff members
Conduct ad-hoc analysis and tasks as requested
Handle special projects related to technology, systems, automation, new initiatives, or other requests

Skills/Competencies:

Ability to work in ambiguous, unstructured, fast-paced and dynamic environment
Accountable to content of work product and meeting deadlines
Ability to multi-task with strong sense of urgency
Excellent verbal and written communication skills
Possess agility and ability to prioritize
Collaborative with others at all levels within and outside Finance
Self-motivated, proactive, and inquisitive
Ability to work independently without a lot of guidance
Strong organization skills and attention to detail
Excellent work ethic
Results-oriented
Ability to turn a thought into execution
Process mindset with continuous improvement mentality
Analytical and problem-solving skills
Experience with developing, implementing, and executing effective internal controls
Comfortable with change and quick learner of new skills, processes, tools, and accounting concepts
Strong computer skills, including proficiency in Excel (pivot tables, lookups, etc.)

Qualifications:

Bachelor’s or Master’s degree in Accounting from an accredited university
CPA (or path to it) required; MBA a plus
7+ years of work experience in an Accounting role
Inventory accounting experience required
Retail and/or e-commerce experience a plus
Knowledge of US GAAP and internal controls
Big 4 and or public company experience preferred
NetSuite experience a plus

What We Offer (subject to eligibility requirements):

Remote-first workplace (since 2016!)
Competitive salary
Annual bonus potential
Health, Vision & Dental Insurance
HSA company contributions
401K with company match component
“Take what you need” PTO
Wellness benefits
WFH office and cell phone/internet stipend
A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary range for this position is $93,600 – $128,500. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Resident is a privately-held company headquartered in San Francisco, CA., with a dedicated New York City office, London and an R&D facility in Tel Aviv. Learn more at: https://www.residenthome.com

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Posting Specialist I

Description

Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers. 

QMC is headquartered in Pittsburgh, PA. Remote opportunities may be available for this position.

The Posting Payment Specialist oversees the intake of payments by accepting and processing billing statements and conducting audits for each billing cycle. The Posting Payment Specialist must be able to keep accurate electronic and paper records, maintain accurate billing processes, and demonstrate computer skills, attention to detail, and mathematical ability.

Responsibilities:

  • Pulls deposits from bank lockbox/website and remits from various websites to post payments
  • Runs deposit reports to make sure daily deposits are balanced
  • Posts all payments and denials
  • Maintains up-to-date knowledge of the accounts being posted, especially schedules and payers
  • Calls insurance companies when needed to request remits
  • Acts as a backup to find remits on various websites.

Requirements

Qualifications:

  • High school diploma or equivalent is required
  • Must be able to type 35+ words per minute.
  • Basic accounting principles and medical billing experience preferred, but not required
  • Basic computer knowledge, and experience with Microsoft Office products including Word, Excel, and Outlook
  • Customer service oriented; attention to detail, accuracy, and data entry skills
  • Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment
  • Strong organizational and time-management skills
  • Communication skills (both written and verbal).

Benefits:

  • Comprehensive & competitive benefit package
  • Generous 401k Company Match Program
  • Profit Sharing Potential
  • Bonus Program Potential
  • Flexible work schedules 
  • Paid time off and holidays 

US Online Task Contributor

Basic Information

Country  

United States of America

Job Type  

Freelance

Description and Requirements

What does the job involve? 

  • As an Online Task Contributor your ultimate goal will be to contribute towards evaluating websites and products over time and making internet search more exciting, relevant and interesting for all end users in the United States.
  • In this job you will be accessing tasks from your laptop or desktop PC at home, you will be evaluating online search results in order to improve their content and quality.
  • You will be required to provide feedback on content found in new products and search engine results. 
  • You will play a part in improving the quality of one of the largest search engines in the world using both your laptop/desktop PC and Android or iPhone mobile device.   

 Who is suitable for this job?

  • We are currently seeking highly tech savvy, dynamic and creative Internet users who have a familiarity with a wide variety of Apps and have a strong interest in all forms of social media, specifically those who are an active daily user of their Gmail account. 
  • We require suitable candidates to own & use a desktop/laptop as well as an Android or iPhone mobile phone preferably running the latest OS version, you must be familiar with downloading Apps on your phone and you should also be willing to download certain required Apps.
  • Hours for this role are up to 10 hours per week depending on task availability but will not be more than 10 hours per week.
  • You should be a flexible, reliable avid internet user.

In this role you will have the freedom to complete tasks from your own home, scheduling your own hours, this opportunity should not be considered as a primary or guaranteed source of income but is designed to supplement your own income. The volume of available tasks can vary on a weekly basis. You will receive push notifications when tasks are available through the custom App that you will be required to download. We are seeking people who specifically have a desktop PC and an Android or iPhone mobile phone running the latest OS version and the Google Search App installed to complete tasks.

What are the main requirements for the job?

  • You must have full professional proficiency in written and verbal English
  • You must be living in the United States for the last 3 consecutive years
  • You must own a Desktop/Laptop PC
  • You must own an Android or iPhone smartphone running the latest OS version
  • Gmail must be your primary Email account and used frequently
  • Active daily user of Gmail and all forms of social media, some tasks may be social media based
  • Latest version of the Google Search App installed on your mobile device
  • You must be highly Tech-Savvy and familiar with a variety of Apps
  • Willingness to download Apps
  • You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States

Desirable Technical Requirements:

  • Laptop with video camera And/ Or Android Device better than;
    Minimum 8MP HDR camera @ 30fps
    64GB storage
    4GB RAM
    Android 10+

Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.

Additional Job Description 

As an Online Task Contributor your ultimate goal will be to contribute towards evaluating websites and products over time and making internet search more exciting, relevant and interesting for all end users in the United States.

In this job you will be accessing tasks from your laptop or desktop PC at home, you will be evaluating online search results in order to improve their content and quality. 

You will be required to provide feedback on content found in new products and search engine results. You will play a part in improving the quality of one of the largest search engines in the world using both your laptop/desktop PC and Android or iPhone mobile device.  

EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Senior Email Marketing Specialist

About the team

The new ShowingTime+ organization within Zillow Group is a market leader in developing cutting-edge software solutions and services for agents, brokers, and multiple listing services (MLSs). We build solutions that agents can use across the listing lifecycle including listing marketing, showing management, feedback, offer management, recruiting, transaction management and analytics solutions. Our wide array of products and services are built on technological innovations designed to bring efficiencies to all users!

About the role

The ShowingTime+ Demand Generation team is seeking a Senior Marketing Email Specialist to accelerate the execution of email campaigns and increase awareness and interest in our brand, products, and services. Your primary focus will be to improve the business impact of our email marketing program by ensuring that performance goals are met through ongoing analysis, experimentation, and the creation of a cohesive buying journey using automation and personalization. As a vital member of the marketing team, you will directly support email initiatives for events, product launches, content marketing, webinars, and partnerships. Ultimately, you will need to identify and implement creative solutions to amplify our brand’s footprint in the marketplace!

Key responsibilities

  • Collaborate with stakeholders across Marketing, Product, Sales, Industry Development and to build comprehensive email marketing campaigns.
  • Identify target audience and grow our email subscription list.
  • Design and implement direct email marketing campaigns.
  • Create and edit basic graphics needed to accurately execute emails through the use of tools such as Photoshop, Illustrator, Canva or Sketch.
  • Develop copy and proofread emails for clarity, grammar, and spelling.
  • Upgrade our email templates using graphics, personalization, and advanced features.
  • Ensure timely and accurate communication with clients via email to minimize unsubscribes.
  • Analyze campaign performance and optimize based on findings.
  • Report on sales revenue generated from email marketing efforts.
  • Ensure emails follow B2B industry policies and standard processes.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $83,900.00 – $134,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

  • 5+ years of experience leading successful B2B email marketing programs
  • Highly proficient with 3-5 years of experience in email marketing and using supporting technology such as Hubspot, Marketo, or Pardot.
  • Experience with marketing automation tools and supporting technology stack.
  • Possess a clear understanding of basic marketing principles, such as lifecycle stages, marketing channels, and their KPIs.
  • Proficient with HTML and CSS.
  • Experience supporting omnichannel marketing campaigns using Inbound methodology to deliver a personalized and cohesive buying journey.
  • Experience working with sales teams and other customer-facing groups to acquire new customers or engage existing ones.
  • Ability to work under pressure and tight deadlines.
  • Ability to work independently and efficiently with minimal supervision.
  • Team player who can collaborate with others on simultaneous projects.
  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Knowledge of Adobe Creative Suite, along with experience creating short videos.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.

APPLY HERE

Research Analyst, Insights [Contract]

GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save over $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role:

*NOTE ABOUT THE ROLE* Contract will begin immediately and end on December 31, 2023 with the  potential to renew/extend in 2024.

This person will primarily be responsible for managing all research logistics and data support for the Insights team. This includes overseeing recruitment, incentive fulfillment, panel management, programming, data pulls, and supporting dashboard creation and research reporting. This person will also own smaller quantitative and qualitative research projects (as needed), and occasionally work independently with the Product, Design and Marketing teams to develop research studies and deliver actionable insights.

Skills & Qualifications:

  • This person must have 3+ years of professional or internship experience in market research, consumer/user research, research operations or analytics.
  • Experience with and a strong knowledge of Qualtrics is required.
  • Knowledge of Userzoom, dscout, Sermo, Tableau or SQL is preferred.

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!

GoodRx is America’s healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved over $60 billion using GoodRx and millions of consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores.

APPLY HERE

Illustrator – Freelance [Remote]

ABOUT US:

Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.

ABOUT THE HIRING PROCESS:

When you join Braintrust, you will be invited to a screening process for Braintrust to learn more about your previous work experiences. Once completed, you will have access to the employer for this role and other top companies that seek high-quality talent. Apply to this job to kick off the process.

  • JOB TYPE: Freelance, Contract Position (no agencies/C2C – see notes below)
  • LOCATION: Remote – United States (TimeZone: EST, PST/CIST, CST | Partial overlap)
  • HOURLY RANGE: Our client is looking to pay $40 – $100/hr
  • ESTIMATED DURATION: 40h/week – Long term
  • BRAINTRUST JOB ID: 6807

THE OPPORTUNITY

Requirements

Who Our Client Is Looking For

They want skilled illustrators who are experienced, enthusiastic, creative, and versatile to help capture, develop, and create new and innovative ideas. This person’s work will represent our client’s projects and brands, and will become an extension of the spirit of their efforts.

Your Skills:

  • Prior work experience as an Illustrator, graphic designer, or similar
  • Portfolio of completed illustrations / works
  • Ability to work under pressure and meet deadlines
  • Ability to pivot and work on multiple projects at the same time
  • Professional experience using CAD software
  • Drawing, color, and digital drawing skills
  • Knowledge of image editing and design software (i.e. Figma, Adobe Illustrator / Photoshop)
  • Strong conceptual and artistic skills
  • Able to clearly communicate challenges with expectations and / or deadlines

Bonus:

  • Experience with 3D and VR

What you’ll be working on

About Our  Client

Our client is a forward thinking, hard-working, web3 team — building a future where art, tech, games, and community collide.

What You Should be Able to Do

The Job:

  • Brainstorm with the team to come up with creative ideas
  • Prepare, design, and propose rough draft illustrations for project needs
  • Define any time constraints or roadblocks as early in the process as possible 
  • Refine image designs using illustration software
  • Be able to enhance design concepts 
  • Apply complex isometric techniques to add perspective to design shapes
  • Ensure that illustrations meet specified color and quality standards
  • Format final illustrations using CAD software

Associate Customer Operations Representative – Remote

Symetra has an exciting opportunity to join our service team as Associate Customer Operations Representative!

About the role

The Associate Customer Operations Representative is responsible for reviewing and processing financial and non-financial activities for our active annuity products, including, but not limited to: withdrawals, transfers, beneficiary changes, account maintenance. Must be able to maintain a high level of accuracy to ensure a positive customer experience.

What you’ll do in this role

Process financial and non-financial activities into administrative systems and preparing or keying checks and wires.

Direct contact with customers and or agents to resolve open issues.

What we offer you

“If you want to invest in yourself and build a career, this is a great place to work. If you don’t want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. – AVP Internal Sales, Training and Development

“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. – Actuary III

“Symetra values learning. Symetra has so many resources – whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. – Financial Reporting Lead Senior Analyst

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overviewopens a pdf file

Compensation

Hourly Salary Range: $21.00- $25.71 plus eligibility for annual bonus program

experience and skills

Entry level support role.
Some prior work experience.
Requires general skills, basic understanding of computer applications and data entry.
Good organizational skills.

We empower inclusion.

At Symetra, we aspire to be the most inclusive insurance company in the country we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom.

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:

https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Sr. Enrollment Coordinator – Remote

Job Description
Symetra has an exciting opportunity to join our team as a Sr. Enrollment Coordinator!

About the role

In this role, you will deliver high quality enrollment experiences, in partnership with the Enrollment Strategy Manager, for our broker partners and clients. You will handle configuration and EDI timelines for Symetra’s Enrollment Platform, while coordinating across the Benefits division to drive successful Voluntary enrollments.

What you will do

Timeline Management for Client Enrollments:
Leverage the Symetra Enrollment Platform to build and run the timeline of activities required to ensure a successful enrollment technology deployment
Configure and test each case build according to defined specifications from the broker, client, and carriers
Ensure all key project milestones are met
Assist the team with developing best practices and process improvement to create efficiencies in the enrollment process
Re-Enrollment Strategy:
Act as liaison for Regional Account Managers and serve as a single point of contact to support case re-enrollments
Maintain enrollments by uploading census files for new hires, EDI setup, loading in-force coverage information for reservice accounts, and running reports for internal and external account management
Support the renewal process by adding new product lines, changing enrollment file output configuration and other activities at renewal
Perform user acceptance testing
Support:
Establish and manage assigned cases to ensure all API and EDI files are tested and functioning as expected in production
Troubleshoot, perform root cause analysis, and resolve any transactional errors and/or case-level impacts
Participation Results Reporting:
Support the development of Voluntary participation reporting which will enable the organization to have better awareness of the success of various enrollment capabilities and methodologies
Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“At Symetra, you will find an environment where leaders, peers, and subordinates all work together. A place that values all your skills, whether academic, personal, or functional.” Alex A. – Corporate Records Manager

“We’re big enough to make an impact on the country, but small enough to care and know who you are and what you’re contributing to the organization. All new ideas are welcome!” Stephanie F. – VP Customer Service & Operations

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation

Salary Range: $73,200 – $122,000 plus eligibility for annual bonus program

Your experience and skills

Bachelor’s degree or equivalent work experience required
5+ years of progressively responsible work experience in group/voluntary benefits preferably through two of the following: benefits administration experience, enrollment firm or insurance carrier
Demonstrated experience as a Selerix case builder required
Extensive knowledge of insurance industry and market practices
Proven track record of influencing others and working with a diverse group of stakeholders
Excel Proficiency
Benefits Administration System Experience
Advanced knowledge of database structure and theory
Change management skills
Strong analytical, decision making, and problem-solving skills
Works well in a metrics-driven environment, with an emphasis on efficiency and individual production
Proficiency managing projects involving multiple collaborators
Self-starter with excellent organizational and time management skills
Fast learner with a focus on quality
Some occasional travel required
We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

LI-NW1

LI-Remote

Billing Specialist

Job Type
Full-time
Description
Soleo Health is seeking a Billing Specialist to work Remotely (USA). Join us in Simplifying Complex Care! Specialty Pharmacy or Infusion experience required.

Soleo Health Perks:

Competitive Wages
401(k) with a match
Referral Bonus
No Weekends or Holidays!
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) options
Paid Time Off
Education Assistant Program
Great Company Culture!

The Position:

The Billing Specialist will primarily be responsible for insurance and self-pay billing, excluding Medicare. This role is also responsible for submitting electronic and paper claims. Follows up with clearing house vendors on accepted and working rejections. Responsibilities include:

Preparation of accurate medical claims based on contracted agreements for services to various payers (e.g. Commercial Payers, Government Payers, Employer/ Institutional Payers).
Reviewing and identifying claims pricing discrepancies based on updates/changes to fee schedules.
Creates and submits secondary electronic pharmacy and medical claims in a timely manner.
Billing of manufacturer copays, which includes entering the necessary information into portal or billing via paper at time of initial billing.
Monitors billing requirements pursuant to contracts with third party payers or government programs.
Answer insurance/billing questions from branch staff and help educate.
Review information from electronic medical records in patient account (IE: auth, benefit verification, orders, accounts receivable, etc.) to ensure preparation and submission of clean claims.
Perform routine revenue review of claims billed within the current month.
Answering incoming calls and triage if necessary.
Create claim batches and process them via electronic submission.
Manually process any claims that are not eligible for electronic billing. Identify any claims that need attention, make corrections, and resubmit.
Ensure coding to the highest level of specificity and for maximum reimbursement by third party payers.
Daily review and follow up of unbilled delivery tickets in billing review and ready to bill queues.
Accurately notate patient accounts to reflect all actions made including marginal, split claim notes, missing COGS, etc.
Coordinates with the pharmacy team daily to ensure any PBM issues are addressed and resolved, accepted into revenue and billed timely
Effectively utilize time and resources to meet performance goals.
Provides exceptional Customer service to internal and external customers.
Ensures compliance with federal, state, and local governments, third party contracts, and company policies.
Clearly communicate any billing related issues to all appropriate parties including: Intake, collections, RBL, and manager.
Monitoring the unbilled-pending invoices queues and communicate to the branch on missing or needed documents or information.
Maintain current knowledge of departmental and organizational policies.

Schedule:

Monday-Friday, 8:30a-5p
Requirements
3+ years’ experience in medical billing
Home infusion or specialty pharmacy experience required
Knowledge of HCPC coding and medical terminology
Experience providing customer service to internal and external customers
Must be dependable. Excellent phone and email communication skills
Working knowledge of ICD10, CPT, NCCI; must be familiar with modifier application and standard billing regulations
The ideal candidate will have experience with infusion and specialty pharmacy billing
High School Diploma or equivalent

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Keywords: Billing rep, medical billing, coding, reimbursement specialist

Salary Description
$21 – $24 per hour

Underwriting Support – No Mortgage Experience Necessary – $20.55 To $22.00 / Hour

Job Type
Full-time
Description
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Underwriting Support candidate to join our growing team. This is a great opportunity to learn about the exciting world of mortgage financing. If you enjoy working in a fast paced environment, this position might be for you! This is a Monday through Friday, 8:30am to 5pm position. Triad Financial Services offers health insurance benefits, a 401K program, the opportunity to earn up to 15 days off within your first year, 7 paid holidays, a tuition reimbursement program, opportunity for advancement and so much more.

Essential Duties and Responsibilities:

Review information submitted for pending conditions list – clear conditions and update customer/dealer/broker w/ new approval letter.
The accurate and timely encoding of information from applications into the Encompass database of essential data pertinent to the processing of a loan application in order to make it ready for credit decision by Triad Underwriters.
Contact the dealer/broker/customer for any missing information needed to input the application in a timely manner
Pulling and reviewing credit for each applicant and communicating issues to underwriters timely and effectively.
Basic knowledge of each department and providing telephone support to the client base in order to accurately address any and all queries they may have prior to the submission of a loan application.
Promptly provide adequate loan application status updates, as required, to the client base via telephone and/or email.
The expedient resolution of issues raised by the client base during the initial stages of the loan application process, as permitted by the Processor’s scope of responsibility and authority.
Responsible for the timely distribution of pertinent physical documents to the client base. This includes but is not limited to, the mailing of ECOA notices, loan decline letters, and property appraisals.
Serving as a liaison between the client base and Underwriters whenever required.
Perform related duties as assigned by supervisor
Requirements
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
High school diploma or GED required
Salary Description
$20.55 To $22.00 / Hour

Revenue Cycle, Refunds Processing – Remote

Extraordinary Care. Extraordinary Careers.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a proud recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is supporting and building a workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

Hiring Range From: $17+

Responsible for processing patient reimbursements. Must be familiar with MS Outlook and have experience with computer systems. Prior experience working within healthcare industry a plus.

Responsible for the timely, accurate submission of invoices to responsible payer, of any type, for all services and products provided. Evaluates payments received and application to the patient account.

Follows-up with responsible parties to ensure the receipt of timely, accurate payments. Assists with Billing and Collection Training and completes “second level” appeals to payers.
Job Description: ​

Job Responsibilities:

Submits timely, accurate invoices to payer for products and services provided. Understands the terms and fee schedule for all contracts for which invoices are submitted. Correctly determines quantities and prices for drugs billed. Verifies that the services and products are correctly authorized and that required documentation is on file. Ensures that invoices are submitted for services and products that are properly ordered and confirmed as provided.
Evaluates payments received for correctness and applies payments accurately to the system. Verifies that payments received are correct according to the fee schedule. Applies the payment correctly to the patient account. Ensures that secondary bills and patient invoices are mailed within 48 hours of receipt of payment. Notifies the Reimbursement Manager if there are overpayments and/or duplicate payments for the same service. Transfers payments belonging to other offices within 48 hours of receipt.
Follows up on invoices submitted to ensure prompt and timely payment. Calls to verify that claims submitted were received and are in processing. Sends letters to the patient or responsible party when their insurance carrier fails to make payment reasonable time frame. Generates and mails statements and collections letters. Follows-up on all denials within 48 hours of receipt.
Ensures compliance with policies and guidelines outlined in the contract terms and fee schedule. Follows HIPPA guidelines when accessing and sharing patient information to maintain patient and business confidentiality.
Supervisory Responsibilities: i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.

            No

Basic Education and/or Experience Requirements:

High School Diploma or equivalent.
0 – 6 months previous Infusion Reimbursement or Intake/Admissions experience
Basic Qualifications & Interests:

Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to some state pay transparency laws, below is the minimum pay for the position:

Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Minimum pay is $15.96+
Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Posted: Sep 07, 2023

Chargeback Specialist – Remote – $15.30 p/hr Day 1 Benefits & Weekday Schedule

remote type
Remote
locations
Atlanta, Georgia, USA
time type
Full time
posted on
Posted Yesterday
job requisition id
R0044670
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Paying $15.30hr

Mon-Fri Schedule Day Shifts ONLY

Summary of This Role
Responsible for research and resolution of customer charge backs. Requires detailed transaction research, analytical skills, and documentation of actions taken including phone calls to merchants, cardholders, and others as appropriate. Applies bank and card industry regulations and practices in resolving disputes. May also compile aggregate statistics on charge backs for use by the company in identifying patterns and improving overall customer service.

What Part Will You Play?
Develops and applies the basic skills appropriate to research, process, and resolve chargeback/reversal requests for 3 or more dispute reason codes specific to 1 of the supported card brands, by utilizing established processes in a multi-client/system environment and adhering to association regulations. Gathers and analyzes cardholder and/or merchant account transactions to determine if the disputed transactions are covered under federal regulations, organizes supporting information, and applies appropriate credit/debit adjustments to accounts based on the final result of arbitration.
Works basic assignments from work queues as directed. Assists with the segmentation of pending requests from various work queues into the appropriate work flow based on request type and complexity.
Begins to develop an intermediate knowledge, pertaining to a single card brand (i.e. Visa/MasterCard/Discover/Amex), and federal regulations governing credit card chargebacks and reversals through training, online research of regulations, and adhering to department processes and procedures.
What Are We Looking For in This Role?
Minimum Qualifications

High School Diploma or Equivalent

Preferred Qualifications

0-2 years related work experience handling dispute resolutions throughout the association lifecycle.
What Are Our Desired Skills and Capabilities?
Skills / Knowledge – Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity – Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision – Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Skills / Knowledge – Working knowledge of association and card industry regulations
The position listed in this requisition is ineligible for the referral bonus award program

LI-Remote

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Product Support Specialist

Role description 📖
We’re seeking an experienced and enthusiastic Product Support Specialist to join our growing global team. As part of the Reachdesk Product Support team you’ll be communicating directly with users and vendors to answer enquiries, resolve issues, manage documentation and ensure that all customers receive an outstanding level of service.

You’ll work closely with Customer Success, Product and Engineering teams to ensure a speedy diagnosis, prioritization and resolution of all issues. We want you to be an expert in the individual features that make up the Reachdesk platform and translate this expertise into solving customer issues. You’ll also help define and shape the product goals, priorities and roadmap based on your frontline knowledge of customer needs. Last but not the least, you’ll have a unique opportunity to make an impact on a growing Product Support team

What you’ll be doing 🧠
Communicating directly with users and vendors to answer product questions and address issues through email, chat, and video conferencing.
Providing consultative service by identifying customer goals, directing them to best practices and answering product questions.
Troubleshooting product issues and bugs from start to finish. Offering alternative solutions and going above-and-beyond where appropriate with the objective of delighting and retaining customers.
Continuously evaluating and identifying opportunities for process improvements that positively impact customers’ experience.
Prioritising and managing your backlog of tickets and staying on top of responsibilities.
Writing and improving Reachdesk help documentation. Assisting the development of best practices for handling support requests.
Identifying and tracking customer feedback to better advocate on behalf of our users.
Acting as a liaison between customers and the Product / Engineering teams to resolve product issues.
Collaborating with the Product team to shape product goals, feature priorities and roadmap based on your knowledge of customer challenges.
Outside of your daily responsibilities 🎧
Onboarding and mentoring new team members.
Partaking in cross-functional Projects.
Plenty more good stuff!
About you 👍
2+ years of experience in support or other service-oriented customer facing roles at a SaaS company.
Superb communication (both written and verbal), attention to detail and organisational skills.
Experience writing support content and documentation.
Strong troubleshooting, root cause analysis, and problem-solving skills with SaaS solutions.
Experience managing issues through the end-to-end support lifecycle: initial customer inquiry, triage, troubleshooting, and writing effective bug reports for the development team.
Experience making sense of complex issues and communicating clearly to customers and internal stakeholders of varying technical skill levels.
Experience supporting customers through tools such as Jira, ZenDesk or similar.
You love learning, you are curious, and you know it’s ok to ask for help – but you are also ready to help and support others.
Passion for startups and a self-starter.
Bonus Point: Ability to work within the Western Coast time zone, ensuring seamless collaboration and real-time communication.
What we offer 💰
Salary between $60,000 – $64,000 plus stock options.
The chance to build something special and work directly with experienced founders.
An opportunity to grow quickly with a company that is breaking new ground.
Full autonomy over your own team and projects.
Remote working & flexible hours.
Competitive Medical, Dental, Vision coverage.
401(k) matching program.
Unlimited PTO.
Our interview process consists of 🖋️
A 30 minute interview with a member of our talent team, focused on your experience, preferred ways of working and culture fit.
A take-home Written Exercise consisting of real customer inquiries, to evaluate your written communication skills.
A 60 minute interview divided in two parts. Where the first 30 minutes will be with a senior member of the Product Support team and the next 30 minutes with Hiring Manager

Remote Bookkeeper (Part-Time, WFH)

Are you an experienced accounting professional who would love a part-time, virtual position that would allow you to achieve the optimal work/life balance that you have always dreamed of? Would you enjoy using your bookkeeping expertise to remotely help small businesses thrive, all from the comfort of your own home office? Tired of commuting through nightmarish weather compounded with 50+ hour work weeks? If you’re interested in working part-time (between 25-30 hours a week) during traditional daytime business hours for an award-winning organization leveraging cutting edge technology to pioneer the work-from-home revolution, then we may have the perfect opportunity for you!

About Supporting Strategies

Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure and proven process to deliver a full suite of outsourced services, including accounts payable, accounts receivable, bookkeeping, financial reporting, controller level services and payroll administration.

Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 400 employees nationwide.

Why Work for Supporting Strategies?

SOUGHT AFTER FLEXIBILITY!
MEANINGFUL WORK/LIFE BALANCE – Our unique, virtual, work-from-home opportunities allow you to harmoniously balance your family obligations, passions, and love of ‘getting into the numbers.’
DISTINGUISHED REPUTATION – Supporting Strategies has received the distinction of being a Top 50 Franchisee Satisfaction Award winner by Franchise Business Review for the past 4 years running. Franchise Business Review has also named Supporting Strategies as one of the Best Franchises for Women consecutively over the past 3 years.
LEADING EDGE TECHNOLOGY – Opportunity to advance your technical skills using the latest and most innovative cloud-based platforms.
The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word “delight” when defining these responsibilities because it appropriately captures how passionate we are about these initiatives and we naturally hope you will share in our sentiment.

Client Delight – Building Great Client Relationships

Provide exceptional accounting and operational service to our clients.
Demonstrate thorough understanding of professional accounting and bookkeeping practices.
Keep abreast of the latest developments in technologies to deliver outstanding quality service.
Support client onboarding process for all assigned client engagements in accordance with defined process.
Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis. May also include payroll, HR administration and special projects as assigned.
Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication, delivery on deadlines and stellar accounting support.
Manage day-to-day relationships with clients while performing within established processes and budget parameters.
Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency.
Team Delight – Creating a Satisfying & Collaborative Virtual Environment

Complete virtual training with guidance from your manager in accordance with established Supporting Strategies procedures.
Communicate with your manager regarding your established schedule, desired hours and any potential capacity issues.
Participate in recurring team and one-on-one check-in meetings to ensure you are aligned for success.
Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals.
Does everything you have read so far sound appealing? We hope so! If you meet the qualifications below, we would absolutely love for you to apply!

A minimum of a Bachelor’s degree in Accounting, Finance or related field.
5+ years of demonstrated ability to provide detailed level bookkeeping support – accounts payable, accounts receivable, closing books on a monthly basis and preparing financial reporting and analysis for small businesses.
1+ years of transactional accounting experience using QuickBooks for/in a professional organization.
Capacity and commitment to work part-time (between 25-30 hours) during traditional daytime business hours supporting clients.
Ability to communicate clearly and professionally, both orally and in writing.
Willingness to consistently and accurately follow established policies and procedures.
A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed.
Confidence in learning and embracing new technology to solve client issues.
Experience in developing strong remote team relationships based on trust, accountability, integrity, and sharing of best practices.
Commitment to maintain the highest level of confidentiality while working with client data.
A dedicated office space that has a reliable, high-speed internet connection.
Pay range
Pay Range
$28—$30 USD
As online scams are rampant, don’t fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.

Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

Virtual Assistant

Peachtree Versatile Assistants (VAs) function as executive assistants to clients. They are the main point person for clients and are responsible for interpreting and executing tasks assigned by the client.

We help these individuals and teams with administrative and operational tasks, giving them the gift of time so they can focus on growing their businesses. By hiring our “versatile” assistants (VAs) our clients gain access to a whole team of highly skilled professionals, all while saving on traditional employment overhead costs.

The Peachtree VA culture is founded on the ideals of passion and personality. Every assistant on our team has a passion for their trade and has the grit, natural curiosity, and spirit to match. It is with these qualities that we are able to deliver trustworthy, high-end assistance with a personable flair to our clients.

Responsibilities include, but not limited to:

Executive Assistant Support
Regular client interfacing (via phone/video conference)
Email management (checking/organizing one or more inboxes for each client)
Calendar management (coordinate internal and external meetings for multiple executives, manage hectic and complex calendars)
Preparing materials such as presentations, expense reports, spreadsheets, documents, etc.
Travel management (researching itineraries, making reservations, booking international and national flights, etc.)
Assist with the development of communications and content (e.g. webinars, newsletters, emails, website content)
Research tasks
Support implementing digital marketing plans (i.e. scheduling newsletters or social media posts, etc)
Operations Support
Creating/executing/maintaining standard operating procedures, workflows, and processes
Admin tasks associated with CRM software

KEY ATTRIBUTES

Confident, decisive, and experienced communicator with strong written and verbal skills that can use tact and diplomacy when interfacing with different personalities
Professional and friendly demeanor
Detail-oriented, but able to work efficiently with minimal errors
Ability to work in a fast-paced virtual environment, manage priorities/deadlines accordingly
Tech-savvy, eager, and quick to learn new technology
Independently seek to identify and resolve problems in a timely manner with minimal direction and maturity, being a creative and proactive problem-solver
Capable of performing duties with a high level of confidentiality and discretion while exhibiting integrity and trustworthiness with sensitive information
Cope well with ambiguity and changes in direction as solutions are developed
Ambitious, engaging, positive self-starter, flexible, patient, and open-minded with a great attitude

QUALIFICATIONS

Bachelor’s degree preferred
Experience working remotely preferred
2+ years of providing complex calendar management, travel, and expense reports for 1 or more executives
Available to complete work, take calls, etc. during business hours Monday – Friday
At least 15 hours/week of availability
Previous experience managing multiple clients, accounts, and projects preferred
Mac (preferred) or PC Computer (including webcam) and the most recent version of MS Office installed (all programs; PowerPoint, Word, Excel, and Outlook)
A fast and reliable internet connection
Smartphone with email capabilities and the ability to download various apps
Preference to candidates proficient in common online programs/software used by small business owners.
***We are currently not accepting candidates who have full-time jobs or are enrolled in school full-time

ADDITIONAL INFORMATION

Location: Remote
1099 contractor position
Hourly rate is $22/hr
All applicants may be subject to a background check
All candidates to complete a comprehensive skills assessment
Peachtree Versatile Assistants (Peachtree VA) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Social Media Coordinator, Global Corporate Brand

Work Locations: With the exception of some select roles that have in-office requirements, A+E Networks operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

Division Story
The Marketing division is an in-house, full-service B2C/B2B brand and marketing team of talented, curious and purpose-driven members with diverse skill sets and backgrounds. We work on interesting and varied projects across multiple disciplines. As an employee of A+E Networks, you’ll be part of a global media and entertainment company that values diversity, representation, flexibility and kindness. In fact, Forbes named us one of America’s Best Midsize Employers, and Newsweek included us in their list of America’s Most Loved Workplaces for 2021 and 2022, as well as one of America’s Greatest Workplaces for Diversity in 2023. If this sounds interesting, read on for more details!
Job Description
We are looking for someone who enjoys doing a little bit of everything in their day-to-day. You could be planning the quarter’s corporate social media strategy one day, writing and sourcing creative for an important presentation the next or contributing your ideas to a strategic naming assignment. We do a little of everything in our department and the person who enjoys that, we’ll enjoy this team (and the role they play in it).

MORE ABOUT WHAT YOU’LL DO:

SOCIAL MEDIA: Oversee A+E Networks social media across Facebook, Instagram, Twitter and LinkedIn, including related corporate account(s).
Management – Manages day-to-day operations of corporate social media. Leads quarterly content calendar, brainstorms post concepts with team, sources creative assets across the organization, sends posts for approvals to PR leads, schedules posts in content management system, and tracks progress in Airtable.
Creative – Works with creative and photo team to find or create attention-grabbing art tailored for Instagram’s visual grid with optimized specs per platform. (A plus: experience selecting and cutting creative.)
Writing – Works with editing team to author post copy that complements art and conveys a clear marketing value. Overall, fine-tunes a more distinctive B2B media publication voice. (A plus: ability to author post copy.)
Strategy, Reporting, Growth – Further develops social media guidelines and ideates new editorial devices. Prepares performance reports quarterly with insights and recommendations. Strategizes on growing reach, engagement, and/or follower growth organically without budget. Collaborates with brand social teams and external agencies to share best practices.
ACCOUNT MANAGEMENT & COPYWRITING
Supports the Account Management and Copy Writing teams:
Manages assignments and projects under supervision of Sr. Account Manger
Writing assignments in partnership with Dr. Content Strategy and Lead Editor
PRESENTATION SUPPORT: Parters with other team members on creating and managing business narratives across divisions.
Management – Works with divisional leads to manage presentation projects, working directly in PowerPoint and collaborating with Sr. Designer, Global Brand Marketing.
Strategy – Outlines and builds compelling stories and persuasive sales/business narratives, with a data-backed approach.
Creative – Can design and/or edits high-level PowerPoint and Keynote presentations.
Reports to and works closely with Sr. Director, Account Management within Global Brand Strategy, on various corporate marketing projects.
WHAT YOU’LL LEARN:

On our team, you’ll have the opportunity to put all your creativity and love of social media and writing to work in a supportive environment with likeminded people. You’ll learn that all ideas are welcome on our collaborative team.

YOUR STORY:

1-2+ years of experience in social media or external content management. Experience in Sprout Social, Crowdtangle, or other social media content management systems preferred.
BA/BS preferred in Journalism, Communications, Media, Business or related field..
Proficiency in PowerPoint and Keynote desired.
Experience using Adobe Creative Suite, Figma, Box, Airtable a plus.
Polished attention to detail and accuracy, ability to filter errors and spot potential issues.
Multi-disciplinary and multi-talented, with a passion for learning many sides of the business.
Ability to navigate discretion around highly confidential information.
Excellent written and verbal communication skills.
A strong collaborator and comfort navigating corporate environments.
Go-getter with initiative, follow-through, resourcefulness, and can-do attitude.
Outstanding organizational skills, ability to prioritize multiple tasks.
Compensation
Hourly Pay Range: $21.13 – $26.95
Annual Incentive Target: 5%

The annual/hourly pay range displayed serves as a good faith estimate of the

minimum and maximum base pay range for this role. Compensation for the role will

be based on a number of different factors such as a candidate’s qualifications, skills,

competencies, location, and experience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at aenetworks.com/careers.

A+E Networks proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company’s employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
A+E Television Networks is a joint venture of the Hearts Corporation and The Walt Disney Company.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.

Small Cooking Appliance Interview

Study type1-on-1 InterviewStudy formatOnlineCompensation$500 choice of dozens of digital gift cardsSession length1 hourDescription

We’re looking for to interview an expert to better understand the small cooking appliance market in the US, especially with respect to trends like product features, marketing strategy and sales before, during and after COVID-19.Device requirements

Device type: Computer with webcam.

You cannot use a tablet or a smartphone.

Deputy Managing Editor, Social Media

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. 

Deputy Managing Editor, Social Media 

USA TODAY seeks a social media expert who believes in high-quality journalism on every corner of the Internet. This person is excited to serve as a thought leader in a landscape that changes frequently. As our audience moves into new spaces, this person will be the first to understand how to utilize those spaces to engage and provide a service. They champion visual storytelling and masterfully navigate APIs, automation and scheduling tools.

The deputy managing editor for social media will oversee strategy, workflow and best practices on all USA TODAY social accounts and work closely with newsroom colleagues on section-specific social accounts. They will also manage the Audience Team’s day-to-day operations on social platforms.

We are looking for a leader with a strong understanding of core and emerging social media platforms. This person has a desire to research and experiment with new user behaviors for news consumption and information sharing, and knows how to incorporate visuals (videos, graphics and photos) into new platforms. This person should have a track record of successfully growing and engaging new audiences, prior experience setting social strategy and prior management experience.

Always the teacher, this leader will share best practices with fellow audience editors and the broader newsroom on the latest platforms and features. They will coordinate with newsrooms across the USA TODAY Network and liaison with marketing and content strategy while maintaining positive working relationships with social media vendor contacts.

This role could include night and weekend work for tentpole events and major breaking news. 

This position is remote and can be based anywhere in the US, except for Alaska and Hawaii or based at our headquarters in McLean, VA. If you live near one of our local newsrooms, you may have the option to use that as a base of operations.

Job Level: Sr Manager, Content
Minimum salary: $105,000

Responsibilities:

  • Set social strategy for USA TODAY through research, experimentation and data analysis.
  • Provide newsroom-wide guidance on best practices for legacy and emerging social platforms.
  • Develop and track KPIs to measure performance against strategic goals, identify trends and provide insights about the performance.
  • Identify which platforms are best suited for specific coverage areas.
  • Manage a team of audience editors.
  • Collaborate with all newsroom sections on best practices for their sub-brand accounts and directives for emerging platforms.
  • Assist in coordinating news coverage and planning for a team of audience editors, leading priorities and removing challenges for your team.
  • Manage relationships with partners at social media companies.

Requirements:

  • Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
  • At least 5 years of newsroom experience, including management
  • Excellent news judgment
  • Excellent communication, writing and copy-editing skills
  • An understanding of analytics and how best to identify patterns and develop evolving strategy
  • An ability to interpret data and present actionable insights to teammates and newsroom staff
  • An understanding of different audience platforms, their users, content and strategy
  • A positive attitude and desire to work with a high-energy, diverse Audience Team
  • Flexibility. We are a 24/7 national news team working on dozens of platforms to reach audiences. Be ready to collaborate.
  • Employment is contingent on passing a pre-employment, post-offer background check.   

Application Instructions:

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order: 

  1. Your resume – one to two pages.
  2. A cover letter that outlines how you would approach the job.
  3. Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role. 

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.

The annualized base salary for this role will range between $105,000.00 and $140,300.00.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.​

APPLY HERE

Customer Support Associate

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.

This remote role reports to a Customer Support Team Lead. You must be available to begin on Monday, October 16, 2023, and attend mandatory 2-week virtual training through October 27, 2023. 

You’ll Get To… 

  • Respond to customer-submitted live chats and email in a timely manner
    • Queue-based, typing work will account for approximately 90% of the role. 
    • Live Chat is our primary channel of support in this role.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues.

Who We’re Looking For 

  • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi  and a personal workspace that allows you to be free from distraction and fully customer focused 

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums 
  • Health Savings Account with Squarespace funding
  • Fertility and adoption benefits
  • Supplemental Insurance plans
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote Stipend
  • Access to supplemental insurance plans for additional coverage
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $35,800 – $43,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. 

APPLY HERE

Fraud Review Specialist

About Us:
Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.

With platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

The Role:
Responsible for Processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when a unrecognized transaction is escalated.
What You’ll Be Doing:
Resolve ticket purchasing issues as related to Fraud.
Identify causes of wrongful cancellations or other undesirable situations for our Fans
Document actions, processes, and policies around fraud detection and ticket procurement.
Provide information to the dispute team to successfully resolve ticketing issues.
Required Skills, Education, and Experience:
Strong verbal and written communication skills
Attention to detail
Ability to manage varying workloads and deadlines

What We Can Offer:
Flexible PTO
Equity
Medical, dental, & vision insurance
Life insurance and disability benefits
401K, HSA, pre-tax savings programs
New equipment setup provided
Diverse Family-forming benefits through Carrot Fertility
Wellness programs
Tenure recognition
$20 – $20 an hour
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Data Administrative Associate – 100% Remote – Full Time

Job Details
Description
Performs duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients’ satisfaction.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Creates weekly reports to monitor address and new account number changes.
Initiates account changes associated with the new post office box.
Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.
Creates status and summary reports for account representatives and clients.
Works overtime as needed.
Performs other duties as assigned.
SKILLS AND ABILITIES REQUIRED:

Demonstrated analytical skills.
Ability to create and manipulate existing reports using various databases and Excel spreadsheets.
Good organizational and follow through skills.
Ability to work independently and adhere to established timelines within the department.
Excellent oral and written communication skills.
Proficient with Microsoft Access, Excel, PowerPoint, and databases.
High school diploma or equivalent required.
6 months of customer service or call center experience.
Transaction processing experience.
APPLICATION PROCESS:

You can directly apply through Cass’s website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000®.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Proposal Writer

Job Type
Full-time
Description
The primary work of the Proposal Writer is to support the development of high-quality, compliant, and compelling government proposals. You will work closely with the internal teams and third-party partners to write and edit technical, management, past performance, key personnel, and other proposal sections in response to RFPs, Requests for Quotes (RFQs), Requests for Information (RFIs), and Sources Sought notices. The ideal candidate will have experience in proposal/pursuit management, strong time management skills, and a proven track record of writing winning state and Federal Government proposal bids.

Requirements
Lead the writing, review, editing, layout, and production of RFPs, Requests for Quotes (RFQs), Requests for Information (RFIs), and Sources Sought notices
Manage the full life cycle of the proposal process, from start to finish, with support from the Executive Team, Sales Team, Marketing, and Finance team
Develop the ability to tell stories that address the unique needs of each client and incorporate these stories into written narratives and supporting graphics within proposals
Demonstrate strong time management and planning skills, excelling in a deadline-driven environment
Foster relationships and work collaboratively with different departments within the company and externally with third-party partners to produce high-quality print and digital materials that reinforce the Direct Interactions brand
Be accountable and comfortable with a strong attention to detail and thrive on getting things done in an organized manner
Develop and maintain sector-specific marketing content for use in proposals, brochures, company website, social media, etc.
Collect, organize, and maintain all critical data for project profiles and team members
Prepare and produce compelling award submissions and strive to improve standard best practices and procedures, recommend hardware/software solutions to improve proposal quality and efficiency of the project pursuit process
Demonstrate proficiency with Microsoft Office Suite, Adobe Creative Cloud, and other relevant software
Continually strive to improve personal writing skills and associated writing/graphic software proficiency
Develop a strong understanding of the company and its capabilities across each of the many different project sectors
Seek and participate in industry-related training and/or educational opportunities and industry-related professional organizations and networks
Other duties as assigned to support the Sales and Marketing team
A background check prior to commencing employment is required

Qualifications

A self-starter and leader with the initiative, skill, and personal commitment required to concurrently manage multiple projects and details and bring tasks and projects to full completion
Strong organizational, leadership, and communication skills (written and oral)
Ability to personally generate/write/develop creative, compelling (and winning) written responses to requests and solicitations.
A thorough understanding of proposal and presentation best practices and tools
A solid working knowledge of desktop publishing software and graphics programs (Adobe Creative Suite), word processing programs (Microsoft Word) and presentation software (PowerPoint)
A working knowledge of collaborative tools such as Microsoft Teams and SharePoint
Strong writing skills
Excellent verbal and written communication skills including correct grammar and pronunciation
Must currently reside within the United States (excludes California and New York)
Legally able to work in the United States; Must be a current resident living in the US

Education and Experience

Minimum of a high school diploma or equivalent; degree preferred
Minimum of 3-5 years of proposal/pursuit management experience writing winning proposals

Physical Requirements

Prolonged periods sitting at a desk and working on a computer, but may involve walking or standing for brief periods.
May perform activities requiring the ability to lift, carry, push, pull or otherwise move objects.
Must be able to lift up to 15 pounds at times.

Pay

Pay is biweekly via direct deposit
$65,000.00-$70,000.00 per year plus a generous results-driven incentive opportunity (commensurate with experience)

Benefits

Health/Medical & Dental insurance is available after 60 days worked
Accrued paid time off (PTO)

Schedule

Monday through Friday working daytime business hours
40 hours a week

Training

Date: TBD
Time: TBD

Technical Requirements

Desktop or laptop; Apple/Mac, tablets or smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT compatible
Operating system – Windows 10 or higher
US based Internet service provider (ISP)
High-speed Internet via hard wired ethernet connection, no Wi-Fi, satellite or cellular hotspot or cellular internet
USB headset with noise-canceling microphone; 3.5 mm headsets are NOT approved and will not work with our software
A second monitor is not required, but strongly recommended
*If you are selected, your offer is contingent upon successfully completing and passing a background check

*There are NEVER any fees associated with applying or working for Direct Interactions

WE ARE NOT HIRING IN CALIFORNIA OR NEW YORK AT THIS TIME

Salary Description
$65,000.00-$70,000.00 per year

Taxonomy Strategist, Editorial Creative

At Netflix, we strive to be the most engaging entertainment platform and storyteller marketer in the world. A big part of that engagement is the interaction our members have with our content and how they discover a new story they’ll love. Behind that discovery is a wealth of creative material — images, clips, trailers, featurettes, synopses, factoids, tags, and genre categorizations — that leads the industry in its scale and utilization. We are evolving and creating internal products to improve the efficiency of creative assets conceptualization, development, production, and deployment for on and off-service title discovery. In this role, you will be responsible for driving the metadata strategy and construction of taxonomies that will support these efforts.

We are seeking a Taxonomy Strategist who has experience with and passion for bringing structure to large-scale, disparate databases of creative assets that include audio-visual, static image, and textual assets. Your experience includes implementing best practices and driving adoption of standardized metadata and taxonomies. The taxonomies this person develops will support asset metadata that can be both technical, administrative and creative in nature. You must be adept at setting up users for success in applying both objective and subjective points of metadata. You will be responsible for scoping, creating, and maintaining data dictionaries, controlled vocabularies, schema governance, and data integrity/enforcement.

We are looking for someone who has extensive experience leading or driving the development and maintenance of taxonomies and metadata models for digital promotional media assets (trailers, key art, billboards, etc). The ideal candidate will be confident in making informed decisions after receiving input and asking for critical feedback from cross-functional partners. They possess the communication skills to successfully advocate for and gain acceptance of new taxonomy-related processes and governance policies. They must be concise, definitive, and convincing in their well-founded recommendations.

As a Taxonomy Strategist within Creative Production, you will work closely with Marketing, Publicity, Brand, Product Studio, Editorial Creative, Globalization and Data Science Engineering teams to define and develop common metadata and taxonomies that will allow Netflix to maximize the efficiency of its creative assets. You will partner with Global teams ensuring the work is regionally friendly outside of the US. You will also partner with Creative Operations, Platform Engineering, and Product Engineering to introduce user-focused, scalable solutions for applying metadata to creative assets.

You are comfortable working in an environment where giving and receiving feedback is the norm. Successful colleagues do not shy away from difficult conversations.

Reporting to the Editorial Curation & Taxonomy Manager, this is an exempt role. Preferred location is Los Gatos or Los Angeles, but will consider US Remote, with some required travel to California.

Responsibilities include:
Defining new taxonomies and metadata related to technical, administrative and creative attributes for all promotional video, artwork and digital media assets and their campaigns.
Surveying and interviewing stakeholders and observing current workflows.
Identifying new needs and filling gaps in current information architecture from a data structure/data connectedness perspective rather than a visual design perspective.
Working with subject matter experts to define workflows and standards for metadata application.
Reconciling disparate taxonomies and metadata across teams.
Advocating for shared metadata and taxonomies across tools and teams, and evangelizing its value.
Working closely with engineering partners to identify solution requirements, including intuitive UI for metadata application.
Auditing existing taxonomies and improving their efficiency.
Ensuring metadata is defined such that its integrity will not be compromised by cultural bias.
Establishing a governance framework for all metadata and taxonomies.
Establishing maintenance systems for all metadata and taxonomies.
Working with team experts to develop training materials and sessions.
Requirements:
Experience defining and developing taxonomy and metadata schemas.
Experience working with Marketing, Publicity and/or creative promotional assets.
Experience with Information Architecture from a data structure/data connectedness perspective rather than a visual design perspective.
Experience working with asset management systems like DAMS or MAMS for creative and production assets.
Experience working with collaborative, internal-facing workflow applications and project management tools.
Experience working in a high-volume content environment.
Experience working with systems shared across internal teams and vendors
Experience establishing a governance system to maintain taxonomies.
Excellent communication skills: written, verbal and presentation
Experience working in a global context.
Able to work with and manage multiple stakeholders expectations and priorities.
Ability to set goals and work independently in a highly cross-functional, non-hierarchical workplace.
Ability to influence across various function groups.
Familiarity with software development cycles and practices.
Comfortable working in a wide range of software from spreadsheets to proprietary apps to third-party tools.
Nice to Have:
Masters degree in related fields: Data Management, Computer Science, Library & Information Science
Experience working in the entertainment industry.
Experience with Rights Management.
Interest in Machine Learning and/or Artificial Intelligence capabilities.
Interest in User Experience and/or Human Computer Interaction.
Experience with Multilingual Taxonomies.
Familiarity with Ontologies.
At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall market range for this role is typically $80,000 – $350,000.

Clinical Administrator (Part-Time, Hourly Contractor)

Why Charlie Health?
Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.

Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.

Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.

About the Role

Charlie Health is looking for a dynamic individual to support our clinical team with scheduling & attendance, data collection, technology issues, and project based tasks. This candidate will play a critical role in maintaining the efficiency of our clinical team to deliver the best possible care to our clients.

Responsibilities
Manages all scheduling for Charlie Health clinicians, clients, and families
Facilitates clients’ virtual entry during treatment session to turn on camera and remain engaged in group
Monitors group attendance and helps to contact any absent clients
Track and monitor alumni group
Documents group attendance in appropriate spreadsheet on all days and times of treatment
Effectively communicates absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
Updates attendance and billing spreadsheet each night accurately and on time
Provides clients and families with calendar invitations and text reminders to treatment sessions
Manages reminder alerts through appropriate software
Track all expiring surveys, add to spreadsheets to ensure surveys are given to each patient on time
Requirements

Must be available during late afternoons and evenings on weekdays 2:30P-9P Mountain time to meet the schedules of our adolescent and young adult clients.
Work authorized in the United States and native or bilingual English proficiency
Have access to reliable technology resources & WiFi to work in a remote setting
Previous expertise working with teens and/or young adults in both individual and group settings is highly preferred
High attention to detail and ability to work independently and efficiently
Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
Limited proficiency in Microsoft Office–Excel, or Google Sheets
Part time/full-time, 1099 role
This role is not presently available in New York, Colorado, Washington or California.#LI-Remote

Additional Information
The expected pay for this role will be $20.00 per hour.

Compliance Appeals Quality Specialist, Cash App

Cash App logo
Compliance Appeals Quality Specialist, Cash App
Employees can work remotely
Full-time
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description
We are looking for an Appeals Quality Specialist to join Block and support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company. Specifically, we are looking to build out the Level 2 process within the Appeals Program, which was established to provide additional monitoring of case quality.

In this role, you will conduct Level 2 reviews of Appeals cases by providing timely and encouraging feedback on investigative steps and decision-making. Additionally, you will provide constructive observations, valuable insight into trends, and recommendations for process improvements and efficiencies. The Level 2 assessment will ensure the accuracy of Appeals reviews in accordance with existing policies and procedures. You will work closely with Appeals specialists to drive overall quality within the program, while adhering to established KPIs. Additionally, you will also conduct Level 1 reviews as needed (initial reviews of Appeals cases prior to Level 2 escalation).

This is a 100% remote role available to candidates who are currently working/living in the US.

You Will:

Ensure quality standards are adhered to in accordance with internal policies and regulatory requirements
Provide specific and actionable written feedback to specialists
Participate in calibration meetings to ensure the team is providing consistent and fair feedback
Facilitate discussions around trends and opportunities for improvement
Respond to Level 2 escalations and inquiries
Understand regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements including customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols
Contribute to projects optimizing the regulatory program and operation team’s processes
Recommend suggestions that help define new process improvement opportunities
Work in collaboration with Compliance, Support, Risk, and other operations teams within Square
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
Qualifications
You have:

3+ years experience in AML/BSA related work, preferably within the payments space
Experience in a quality control or quality assurance function
Working knowledge of AML and Sanctions regulations as well as industry best practices
Investigative skills, including familiarity with public record research and database tools
Ability to present and communicate findings to team members and team leads
Ability to work in a fast-paced environment and adjust quickly as things change
Even Better:

Proven working experience as a Compliance Specialist
4+ years relevant experience in BSA/AML and Sanctions related work
Relevant industry certifications (CAMS, CFE, CFCS)
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $41.30 – USD $50.43
Zone B: USD $38.37 – USD $46.92
Zone C: USD $35.10 – USD $42.88
Zone D: USD $30.96 – USD $37.88

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Provider Enrollment Specialist

At Zotec Partners, our People make it happen.

Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work.

Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone healthcare. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life.

We’re seeking a Provider Enrollment Specialist to join us.
What you’ll do:
Responsible for the timely completion of complex government and commercial payer enrollment applications
Update and maintain all necessary documents for assigned clients and physicians
Proficiently communicate credentialing related claims issues to client service managers, clients and providers
Other duties as assigned
What you’ll bring to Zotec:
2 or more years of payer enrollment experience; certification is a plus
Experience with Pacific Northwest payer enrollment
CredentialStream software experience highly preferred
Ability to understand, analyze and interpret medical billing documentation and data
Proficient in conveying ideas effectively, both written and verbally
Skilled at identifying and addressing issues and using critical thinking to find innovative solutions
Capable of prioritizing work flow and able to ensure deadlines are met
Ability to multi task and maintain attention to detail
Proficiency in Microsoft Word, Outlook and Excel
High school diploma or equivalent

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we’d like to talk to you!

Claims Quality Audit Representative 

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The Claims Quality Audit Representative reviews and audits claims in IKA Systems for accuracy and appropriateness, in regard to data entry of member information, provider information and claims coding. 

 Primary Responsibilities:

  • Reviews claims for data entry accuracy
  • Understands, interprets and applies business policies and procedures related to claims, auditing and data entry
  • Analyzes data to identify error trends and reports results
  • Maintains current knowledge of CMS and HIPPA regulations
  • Complies with deadlines to ensure audit cycles are completed and reported timely 
  • Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or GED 
  • 2+ years of health care claims processing experience 
  • Medical terminology, 10-key and computer literacy
  • Proficient with CMS 1500 and UB92 claim forms
  • Exceptional ability to organize, prioritize and communicate effectively
  • Knowledge of claims examination concepts, practices and rules, ICD and CPT coding
  • Utilize experience, knowledge and judgment to plan, accomplish goals and effectively solve problems
  • Performs a variety of tasks that may require a limited degree of creativity and latitude

Preferred Qualifications:

  • Knowledge of enterprise-wide claims management software
  • Knowledge of IKA claim and DocDNA claim systems

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for California/Colorado/Connecticut/Nevada/New Jersey/New York/Rhode Island/Washington residents is $18.80 to $36.78. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

APPLY HERE

Copywriter (Remote, Contract, Part-Time)

Huckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.

We combine Data, AI, and Behavioural Science to build products that are at the cutting edge of tech today.

The app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.

We are rapidly growing and building new products to enable every family to thrive.

About the role

We are looking for a Part-Time Copywriter to join our marketing team to create a variety of marketing content to help increase our user base and further our mission of helping every family to thrive. 

The ideal candidate will write engaging and relatable content for our audience, as a trusted source for parents in today’s parenting landscape.  

You will collaborate with every part of the marketing team covering brand, user acquisition, social, lifecycle, and product verticals, to create content that is eye-catching, memorable, and impactful to both users and potential users of the Huckleberry App.    

This is a fully remote, 20-hours-per-week (flexible hours), 12-month contract opportunity.

Areas of Responsibility

  • Create compelling and effective copy for marketing projects, such as emails, paid ads, in-app messaging and landing page content
  • Write clear and concise copy with a storytelling aspect
  • Collaborate with the full marketing team to understand brand messaging and values
  • Interpret creative briefs to understand project requirements as the basis for your work

Requirements

  • 7+ years of copywriting experience in a professional setting 
  • Proven copywriting experience in a B2C environment
  • Experience writing email, web copy, paid ads, landing pages, and other short-form content
  • Experience writing copy for any of the following industries; child development, parenting, or teaching
  • Track record of effortlessly aligning copy with brand voice and tone
  • Experience with conversion copywriting 
  • Experience collaborating with marketing teams and delivering on briefs
  • True self-starter with the ability to adapt and pivot when needed

Compensation

  • Hourly Rate: $30 – $52 per hour dependent on experience

APPLY HERE

Senior Content Marketing Copywriter

At Bed Bath & Beyond, we believe that everyone should “Be You!”. Bed Bath & Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.

This position is eligible for remote work. Currently we can hire employees in the following states: Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. This role will have occasional on site expectations.

Senior Content Marketing Copywriter

Job Profile Summary

Creates email marketing copy that enhances the company’s brand through compelling, persuasive, and inspirational language. Fulfills marketing copy requests across all channels, including campaign, email, social, display, blog, and print. Primarily responsible for providing fresh, engaging email subject lines, pre headers, and marketing copy. Ensures the company’s brand personality and voice are clearly presented across all communications and uses competitive analysis and SEO research to identify content opportunities. Gathers and analyzes email performance data to optimize and improve. Collaborates with the email team to meet aggressive deadlines and create cohesive messaging consistent with overall brand strategy. Edits and reviews content as needed to prevent any grammatical errors and create a polished, professional experience for customers. Supports rest of copy team by picking up tasks as needed, collaborating with designers, stylists, and promo strategists to tell effective marketing stories across other channels.

ESSENTIAL JOB DUTIES

  • Writes subject lines, pre headers, and body copy for customer-facing emails.
  • Creates and edits messaging that builds customer confidence in an online purchase, including the optimization of dynamic content.
  • Navigates the home retail experience to provide insightful, compelling storytelling.
  • Collaborates with email team to execute overall brand strategy.
  • Meets aggressive deadlines and accommodates pivots in a fast-paced and dynamic environment.
  • Performs SEO tasks such as keyword and content topic research.
  • Proactively identify new areas of opportunity based on customer insight, organic keywords, and competitive research.
  • Perform other duties as needed and assigned, including customer-facing copy for digital, social media, blog, branded content, websites, commercials, etc.
  • Collaborates with other creative team members and business owners to deliver quality brand experiences.
  • Follows prescribed legal guidelines and requirements.
  • Performs other job-related duties as assigned.

MINIMUM QUALIFICATIONS

Required Skills and Experience:

At least five years of experience writing for email, social media, or digital marketing applications with experience in AP Style. Proficiency and experience in customer-facing email content, including SEO best practices is required. Must demonstrate delivery of persuasive and inspirational content to build relationships with customers through pithy and fresh messaging. Must be well-aware of current cultural movements and possess a deep familiarity with an American and Canadian customer base. Must possess an understanding of best practices for effective email campaigns and dynamic content systems. Must have strong presentation skills and be comfortable presenting to team members, managers, and other business leaders. Must be proficient in Microsoft Office applications (Word, Excel, and PowerPoint).  Must have proven ability to collaborate with others. Must be resourceful and hardworking to complete projects within rigid deadlines and   Must have excellent interpersonal and verbal and written communications skills and be able to professionally interact with employees at all levels of the company.  Must have excellent time management and decision-making skills and be able to prioritize and organize multiple tasks and projects at once.  Must have the ability to work independently and be proactive in their work. Must be able to pay attention to detail and work effectively and collaboratively across various departments to meet goals and deadlines. Must have highly developed and creative problem-solving/project management skills. Must be able to manage multiple projects concurrently with a strong awareness of common usability methodology.

Preferred Qualifications:

Professional experience writing email campaigns for online retail brands—preferably home.

Education/ Licensing/Certification:

Graduation from an accredited institution with a bachelor’s degree or a related field or any combination of education and/or experience based on the table above is required.

Physical Requirements

Must be able to sit and/or stand for long periods at a time.

Equal Employment Opportunity

It is company policy to provide equal employment opportunity for all applicants and associates.  This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.

Who We Are:

We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.

What We Offer:  

  • 401k (6% match)
  • Flexible Schedules
  • Onsite Health Clinic
  • Tuition Reimbursement, Leadership Development Program, & Mentorship Program
  • Onsite Fitness Center
  • Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women’s Network, Women In Tech)
  • And More…

*Benefits vary based on position, tenure, location, and employee election

Physical Requirements:


This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.

APPLY HERE

Customer Support (Inbound Messaging) – Spanish/English – Music Streaming (3194)

Do you have a Chat/Messaging – Customer Support background?
Do you enjoy working remotely and flexible schedules?
Apply for this opportunity today!

ModSquad has partnered with a top music streaming service and we are currently seeking music-lovers that want to join our team. We are looking for experienced Customer Support Representatives who are passionate about providing world-class support in an enjoyable online environment. This is an established and long-term project with an incredibly strong internal support system and highly interactive orientation program.

As a member of this team, you will respond to customer inquiries via inbound messages in Spanish and English.

Commitment:
25 hours per week (8 hours required over Saturday and/or Sunday)
90 days

Qualified applicants will need to have a language assessment in Spanish and English, to ensure adequate proficiency.

Orientation specifics (all times Pacific):
Begins: 9/18/2023
Training: 3 days, 5 AM – 2 PM
Nesting: 15 days, 5 AM – 2 PM
Production: Daily, 12 AM – 3 AM and 1 PM – 12 AM. At least 8 hours required over Saturday and/or Sunday
What We Are Looking For:
Ability to quickly identify any and all issues the customer may have
Ability to maintain high engagement with both the project and customers
Someone who wants to help the customer, not just move to the next one
People driven to do more for the customer and exercise good judgement in their favor when the opportunity presents itself
Customer service experience; familiarity handling chats
Professional/business level proficiency in Spanish and English
WorkSpace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above
Willingness to install MSQ security software and 2FA app on the phone
Access to a webcam or smartphone capable of taking pictures
Stable broadband internet connection of 25 MBS or greater
8 GB RAM or better
Dual monitors highly recommended
Why should you apply?
You’ll have the potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
You’ll have access to ‘Hot Gigs’ postings exclusive to the Mod Network.
We offer flexible self-scheduling.
You’ll work from home.
We offer a competitive hourly rate and we’ll discuss this more in your first interview.
You’ll be paid for all orientation.
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time

Data Entry Operator – Work from Home

Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:

High School Diploma or equivalent required
At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 keypad
Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:

Monday: Starting time 2:30 am

Tuesday – Friday: Starting time 4:30 am

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!