Business Analyst II

  • Conducts root cause analyses, gathering data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution.
  • Participates in design plans for implementation, produces user documentation and training materials. May conduct end user training.
  • Provides status reports that give a detailed description of the current project’s progress and indicates time devoted to each task of the project; leads status meetings, creating agendas and documenting meeting minutes as needed.
  • Identifies reporting needs based on system configuration and workflows and documents reporting requirements and testing of new reports in development prior to implementation to Production.
  • Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.
  • Performs other duties as assigned.

Responsibilities

  • Related professional experience in the managed care, healthcare, or insurance industries.
  • Analytical/problem solving skills.
  • Excellent verbal and written communication skills.
  • Strong PC background and efficient in using standard software.
  • Knowledge of system process analysis and/or program management, estimating IT system development, and testing.

Principal of Underwriting, Large Employer Accounts 

  • Consults with other departments such as Legal and IT, and participates in meetings as required on issues that have financial implications
  • Prepares materials and reports, and presents to Senior Leadership and Executive Leadership teams
  • Acts as a primary source of financial truth in legal contracting of new and existing clients, ensuring detailed contract clauses match the underlying financials and do not put company at additional risk
  • Develops and maintains a strong positive working relationship with leadership in many areas, including Sales, Network Management, Trade Relations, and Client Engagement, as well as other key business owners within Prime
  • Trains and mentors less experienced team members
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree in mathematics, accounting, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
  • 8 years of related work experience in Finance or Accounting, including 3 years in the PBM industry
  • Must be eligible to work in the United States without need for work visa or residency sponsorship

Senior Health Informatics Analyst

Job Description

  • Performs exploratory data analysis and data mining of healthcare claims and authorizations data.
  • Designs, documents, develops and rolls out financial, clinical and utilization analyses using a variety of computing tools (e.g. SQL, Excel).
  • Performs ad hoc analyses that will vary in duration and complexity.
  • Participated in defining issues to be studied as well as the methodology to be used in addressing these issues.
  • Provides status reports that give a detailed description of the current project’s progress and indicates time devoted to each task of the project.
  • Coordinates/mentors analytic efforts performed by in- house staff or outside consultants to ensure that all work is completed according to the project plan.
  • Interprets results and preparation of data findings in easily understandable format for varying levels of the organization.

Responsibilities

  • Experience working with normalized and denormalized data structures.
  • Experience with SAS, SPSS and/or other data mining tools.
  • Demonstrated competency in developing efficient and effective solutions to complex business problems.
  • Experience with healthcare medical and pharmacy claims data manipulation and analysis.

Firewall Engineer

  • Coordinates activities for the Firewall team
  • Ensures Network Firewall Service Level Agreements (SLAs) are being met
  • Manages the Service Now (SNOW) queue for Firewall requests to include CRs, INCs, PRBs and RITMs
  • Creates and maintains Firewall Standard Operating Processes and Procedures
  • Attends CMS customer meetings and provides status
  • Maintain documentations, SOPs in all areas of the Firewalls
  • Perform On-call support as part of team rotation
  • Provide weekly status reports 
  • Plan and implement Firewall configuration changes following strict change management process to ensure no downtime or impact to the critical infrastructure or applications
  • Work with vendor support engineers on escalation and ticket resolution, root cause analysis
  • Responsible for participating in the HOM Risk Management Process through risk and issue identification and resolution


WHAT YOU’LL NEED TO SUCCEED:

  • Bachelor’s degree and 10+ years of related experience as outlined below, or equivalent combination of education and experience.
  • 10+ years of Firewall engineering and administration experience
  • 10+ years of experience configuring Cisco Firepower, Fortinet and Palo Alto Firewall
  • Demonstrated understanding of the Cisco Network Firewall infrastructure and best practices
  • Experience with SNOW (ServiceNow) Incident and Service Request management workflow
  • Experience with LAN/WAN Firewall equipment and protocols such as, but not limited to BGP, 802.1Q, LACP including Nexus vPC, TCP/UDP, IPv4, IPv6, HSRP, STP, LLDP, NTP, DNS, DHCP, Ethernet, SNMP, SSH, TACACS, LDAP, and Syslog.
  • Experience with Firewall monitoring tools such as SolarWinds

Email Designer

You Will:

  • Design email templates and in-app messages across all product categories and user lifecycle stages, including promotional blasts and full email series experiences
  • Propose ideas for and execute A/B testing focused on enhancing email designs and performance
  • Leverage insights, data, and research to identify and execute design improvements across existing communications and design net-new deliverables
  • Explore how to make our communications more user-centered and actionable using design techniques that drive results
  • Maintain emails by making edits to existing and new templates as they move through stakeholder feedback rounds
  • Execute operational tasks related to the email review process including organizing and submitting templates to stakeholders and responding to feedback
  • Manipulate and edit existing HTML/CSS email templates and template modules

You Have:

  • 3-6 years of experience in digital design
  • Expertise using Adobe Creative Suite, specifically Photoshop, and Figma
  • Experience building out wireframes and communicating copy requirements cross-functionally
  • Experience designing in adherence to a design system and a modular library
  • Experience working within corporate brand standards and an ability to work across different verticals with different messaging and design strategies
  • Knowledge about design thinking, the design process, and eager to expand your email design skillset

Social Media Associate, Part Time

DESCRIPTION
As a Part-Time Social Media Associate, you’ll be responsible for assisting in the execution of our editorial vision which involves: The ability to read an article and quickly write up a caption that will drive traffic, identify which articles are performing well in real-time (through Google Analytics) and strategizing the best place to post those articles. The Social Media Associate will stay in constant contact with the editorial team to post trending articles as soon as they are written. Additionally, this role includes reporting social performance data to management and researching and databasing influencer pages.

What You’ll Do

Distribute content from Minute Media brands to our network of social media sites
Maintain constant communication between Social Media Associates and the FanSided Editorial Team to distribute trending articles as soon as they are written
Use Google Analytics and Facebook insights to report data to management
Research and database league specific and hyperlocal sports influencers
Proactively search and distribute posts across the FanSided network
Create engaging creatives for social media distribution

Where You’ll Be:

We follow a remote-first approach to give you more options!

This position has an expected range of $15.00 – $16.00 per hour. Actual pay will be determined based on skills, experience, and location. This is a part-time position and will be 18-20 hours per week and is expected to work nights and weekends.

REQUIREMENTS
What You Have

Passion for and intermediate knowledge of all major professional sports
Able to closely follow direction and style
Attention to detail, ability to meet deadlines, and capability of multitasking at a fast pace
Well organized and proactive team player
Advantages/Nice to Haves

1-2 years of sports social media experience (i.e., posting on a sports fan page)
Ability to quickly produce clean and interesting captions on a variety of trending/viral topics
Capacity to say more about a trending topic than what has already been said

Not sure that you’re 100% qualified but are up for the challenge? We want you to apply!

Minute Media is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minute Media participates in E-Verify.

Check the URL and email address of any correspondence with Minute Media. If it is not from @minutemedia.com, treat it as fraudulent. To learn how to protect yourself from recruitment fraud click here.

About the team

FanSided, a brand of Minute Media, is one of the fastest growing networks of fandom-focused sports, entertainment and lifestyle sites on the internet. FanSided consists of a thriving collection of more than 300 communities dedicated to bringing together fans to share their common passions. For more information, check out https://fansided.com/

Cloud Engineer (DevOps) (3552) in Richmond, Virginia

  • Set up and manage CI/CD pipelines.
  • Utilize AWS Lambda for serverless computing and event-driven architectures.
  • Familiarization with maintaining and supporting Jenkins and Argent.
  • Monitor applications and infrastructure using monitoring tools.
  • Provision and manage infrastructure as code (IaC) using Terraform.

Required Skills/Experience

  • Bachelor’s degree in a technical discipline, or additional years of experience in lieu of a degree will be considered.
  • Proven ability to interpret client requirements into engineering plans and discrete tasks.
  • Proven ability to develop and deploy Production-ready AWS solutions through Infrastructure as Code.
  • Experience developing DevOps solutions from scratch using tools such as Terraform, Cloud Formation, Ansible, Jenkins, and related products.
  • Ability to build code pipelines and support deployment activities.
  • Ability to write scripts in JavaScript, Bash, Python, or similar.
  • A good understanding of foundational cloud components (e.g., VPN, IAM, CloudWatch, EC2, Lambda, Glue)

Cloud Engineer (DevOps)

Essential Duties & Responsibilities

  • Proficiency in AWS services, focusing on deployment, management, and optimization.
  • Manage and configure Windows IIS (Internet Information Services) for web servers.
  • Configure and maintain Splunk services.
  • Set up and manage CI/CD pipelines.
  • Utilize AWS Lambda for serverless computing and event-driven architectures.
  • Familiarization with maintaining and supporting Jenkins and Argent.
  • Monitor applications and infrastructure using monitoring tools.
  • Provision and manage infrastructure as code (IaC) using Terraform.

Required Skills/Experience

  • Bachelor’s degree in a technical discipline, or additional years of experience in lieu of a degree will be considered.
  • Proven ability to interpret client requirements into engineering plans and discrete tasks.
  • Proven ability to develop and deploy Production-ready AWS solutions through Infrastructure as Code.
  • Experience developing DevOps solutions from scratch using tools such as Terraform, Cloud Formation, Ansible, Jenkins, and related products.
  • Ability to build code pipelines and support deployment activities.

Remote Digital Insurance Agent

How you will make an impact

  • Meet or exceed monthly policy sales targets
  • Discover needs or pre-qualified insurance shoppers
  • Ability to overcome sales objections and close over the phone, chat and online
  • Ability to cross sell related insurance products
  • Accurately record all required information in agency management platform
  • Communicate with the management team on a regular basis to discuss personal performance and make recommendations about system and software improvements
  • Evenings and weekend availability as needed

What you need to succeed

  • A valid state-issued insurance license (multiple states a plus)
  • Experience working in a high-volume call center
  • Experience selling multiple carriers
  • Experience in cross selling auto and home insurance packages 2 + years experience of auto and home insurance sales preferred
  • Must provide your own high-speed internet
  • Ability to work from home in a quiet, professional, distraction free environment with reliable high-speed internet connection

Enterprise Account Executive

Responsibilities

  • Meet and exceed individual quarterly and annual sales goals
  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
  • Cultivate sales through outbound prospecting and inbound leads
  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
  • Become an expert in managing your sales pipeline in Salesforce
  • Manage pipeline generation, order processing, and day-to-day customer requests

Requirements

  • 2+ Years of Experience in Infrastructure Technology Sales
  • 2-5+ years of software sales experience
  • Experience prospecting into accounts that have between 1000-5000 employees
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Experience using Salesforce
  • Familiarity selling open source technology is a plus
  • Experience using Command of the Message and MEDD(P)ICC 
  • Located in Ohio

recruiting administrator entry

A top company is looking for an entry-level Recruiting Administrator in PST or MST timezones. 

This position is part of the Requisition Posting Team within Talent Acquisition. Examine job requisitions, applying expertise in writing and proofreading, including grammar, spelling, and punctuation before posting jobs. Ensure that all verbiage within the job requisition is evaluated for federal acquisition regulations, adherence to company guidelines, appropriate branding, template selection, and overall accuracy prior to publication. Observe and participate in meetings with talent acquisition and hiring teams to maintain an understanding of current business demands This role will be mostly remote, only having to go into the office up to 4x a year. If you have experience with ATS or HRIS, customer service, and experience with government compliance regulations for FLSA, OFCCP, EEO, and industry standards please apply! Please Note: Candidates MUST reside in PST or MST timezones to be considered. 

salary: $23.69 – $23.7 per hour
shift: First
work hours: 8 AM – 5 PM
education: Bachelors

Responsibilities

-Review incoming job requisitions in ATS (Workday) and ensure reqs are compliant and completed within SLA
-Use Checklist and Exceptions list to review reqs and post based on federal, state and firm policies
-Align reqs to the correct POCs (Recruiter, Recruiting Coordinator and Onboarding Specialist)
-Check our general mailbox to ensure questions have been answered
-Ensure previous outstanding work is completed on time

SkillsOffice SupportWorkdayMS Office
QualificationsYears of experience: 1 yearExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Remote Data Entry Associate

Job details

Posted:May 03, 2024Salary:Up to $15 per hourLocation:AlbuquerqueJob type:ContractDiscipline:Information TechnologyReference:226857_1714763227Work Location:Remote

Job description

Our client is seeking a Patient Identity Expert to join a growing team! This is an entry level opportunity to learn and grow in the Health Information Management space. As the Patient Identity Expert you will research and change data within a hospital information system or an ancillary application during an MPI Data Reconciliation Project.

About the company: Provides MPI (Master Patient Index) Clean-up Services, helping hospitals avoid having duplicate records of patients within their EMR, which surprisingly happens fairly regularly.

Work Environment: REMOTE (can sit out of any state, except CA) – equipment provided

Job Title: Patient Identity Expert

Job Summary:

  • Collects designated information from hospital applications that affect merge planning and downstream tasks.
  • Performs merges of duplicate medical record numbers in designated applications, following a standard procedure.
  • Completes demographic updates to patient records as needed during the electronic merge processing.
  • Creates spreadsheets for medical record or radiology jacket retrieval purposes. Maintains accuracy of 97% or higher on Merge Planning QA. Maintains accuracy of 95% or higher on Electronic Verification QA.

Additional Job Details:

  • This data entry type role requires all work to be completed online while meeting quality and productivity standards. This role requires detailed oriented and efficient team members.
  • While hours can be semi-flexible, it is required that you attend meetings and training during the standard business hours (8am-5pm MST) and we request that new employees work during normal business hours to ensure team members are available to answer questions.
  • This is a remote position. You are working with limited communication to other team members and need to feel comfortable reaching out with questions and concerns to your project leadership team.
  • In this role, you move between projects frequently with different project roles. You must be able to quickly pick up on new rules and new processes frequently.

Starting Pay: $15/hr

Training Hours: M-F 8AM-5PM MST

Qualifications:

  • Data entry skills with excellent attention to detail.
  • Strong communication and critical thinking skills.
  • Ability to be a self-starter.
  • Strong computer skills.
  • High school diploma or GED equivalent required.

Disability Benefits Examiner

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let’s work together.

Functional Job Summary:

Secure and analyze claim information to make and approve disability decisions and/or payments on disability and/or state disability insurance claims; develop and apply appropriate claim and disability management strategies to ensure prompt and accurate payment and management of lower complexity and/or lower liability claims; provide responsive and empathetic customer service to claimants, policyowners, and others.

Principal Duties & Responsibilities:

45% – Investigate, secure and analyze information pertaining to claimants’ medical condition, occupational demands, insured status and other policy provisions to accurately determine eligibility for and entitlement to disability benefits for lower risk disability claims; identify file/fact discrepancies and outstanding issues and secure additional documentation as needed while investigating within prescribed timeframes and service expectations. Make and communicate disability decisions for new, continuing and maintenance claims. Issue correct benefits.

30% – Develop and execute claim and disability management strategies for each claim to appropriately contain claim liability and provide responsive and empathetic customer service. Ensure that each claimant’s ongoing and changing medical condition, applicable policy limitations and provisions, applicable statutory requirements, ability to return to work and deductible income are investigated, applied and pursued, and used to reach timely and appropriate claim resolution; and so that claims are managed to the correct payment duration.

20% – Provide accurate and appropriate claim information to claimants, policyholders and other interested parties; resolve issues through effective oral and written communication. Analyze, research and respond to questions and issues, involving the appropriate people within, or outside the department or company.

5% – Ensure the company’s financial liability is accurately established by identifying all applicable deductible income and maintaining accurate claim payment and system data.

Other duties as assigned.

Knowledge, Skills, and Abilities:

Attention to detail and accuracy.

Express ideas clearly in written and verbal form.

Prioritize tasks to meet multiple and changing deadlines.

Job Specifications:

Preferred education: Associate degree

Required experience: Two years of demonstrated progressively responsible experience in disability benefits administration or the equivalent combination of education and/or relevant experience.

Location:

Employees in this role are fully remote and are responsible for maintaining their office setup at home to include private, professional, and safe working conditions.

Travel Requirements:

Occasional travel (such as conferences or team building) may be required.

Physical Requirements: n/a

Please note – the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

20.07 – 27.88
Positions will be posted for at least 5 days from original posting date.

Onboarding Specialist

Ministry Brands is looking for an Onboarding Specialist to join our growing team!

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.  

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. 

What you’ll do

As an Onboarding Specialist, you will play a crucial role in ensuring the success and satisfaction of our clients by promoting software adoption and implementing effective onboarding strategies.

Lead and coordinate the onboarding process for new clients, ensuring a smooth transition from the sales phase to implementation
Provide a warm and welcoming experience for new clients, setting clear expectations for their onboarding journey
Collaborate with clients to outline a success plan, detailing milestones and objectives, and ensuring alignment with their goals
Recognize and celebrate the initial achievements and successes of our clients, fostering a positive and motivational environment
Provide clients with self-paced education resources to aid in their onboarding and product adoption
Ensure that all necessary underwriting and documentation requirements are met to expedite the onboarding process
Work closely with our adoption and services partners to facilitate a smooth handoff from onboarding to ongoing support and services
Who you are

1+ years of related experience in a client onboarding, customer success, or customer-facing role
Bachelor’s degree or an equivalent combination of education and work experience
Ability to quickly understand and familiarize yourself with a large portfolio of products
Experience with industry-specific back-end technology usage, such as Salesforce, Zendesk, etc.
Excellent analytical and problem-solving skills
Ability to work independently and manage multiple priorities and deadlines simultaneously
Proficiency in Office 365, including Microsoft Word, Excel, PowerPoint, and Outlook
Demonstrated ability to learn and understand basic office software applications
Excellent verbal and written communication skills, along with strong organization and follow-up abilities
Exceptional relationship building skills with the ability to work both individually and as part of a team
Strong client focus with exceptional collaborative and influencing skills
Effective communication and presentation skills
Detail-oriented planning abilities
Benefit offerings designed to promote a life of balance!

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.

Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

IT INVOICE SPECIALIST

JOB DESCRIPTION

Day to Day:

Insight Global is looking for a remote IT Invoicing Specialist to support one of our client’s out of Richmond, VA. This specialist will be responsible for the following:

· Provide regular reporting to senior program management on payment statuses

· Evaluate aging payables and work with various business areas to determine root cause of non-payment by the due date and track to closure

· Engage with internal stakeholders to identify invoices that are nearing their due date and escalate to the appropriate business area to ensure billing triggers are met

· Evaluate operations to recommend best practices and strategize solutions to support timely invoice payment

· Intermediate experience with Excel; SQL and accounting experience is a plus

REQUIRED SKILLS & EXPERIENCE

– 2-3 years of invoicing experience

– Great communication skills to speak with suppliers to ensure charges and credits are accurate and applied to the correct accounts/Pos

– Strong Excel skills, building out tracking reports for inventory and paid/unpaid invoices

– Candidate must be able to successfully pass background check and (if applicable) clearance process (requirements vary)

– Detail oriented working with over 2000 invoices per month. 2-3 years of administrative experience.

– Must be able to work alongside AR/AP teams to get invoices closed out in timely manner.

Procurement Coordinator

Responsibilities

  • Update and maintain product information across multiple databases, taking care to ensure that all changes are communicated and executed in a timely manner. This includes pricing, item setup information, vendor contact information, and more. 
  • Support Category Leads with tasks including vendor follow-up and additional critical support tasks
  • Work closely with vendors to request onboarding paperwork in a timely manner, verify that setup information is complete and accurate, and assist with other onboarding responsibilities
  • Support product launches on Hungryroot’s website by setting up new products in Hungryroot’s internal admin system and collaborating with key stakeholders to make sure all cross-functional launch deliverables are completed in time.
  • Work closely with the Creative Team to ensure that all product listings and marketing materials have up-to-date product packaging. Request and track new product samples to ensure that the Creative Team has samples needed for new product assets.
  • Work with private-label brand partners and Hungryroot’s internal Food Safety team to collect the materials necessary for private-label packaging design. 
  • Implement new tools and/or processes to streamline overall onboarding process, including making it easier for new vendors to submit items for review and required paperwork once approved
  • Partner with the VP of Sales on strategic projects to improve processes and elevate the customer experience

Qualifications

  • 2+ yrs of related professional working experience
  • Bachelor’s Degree in Business, Supply Chain or related field a plus
  • Intermediate Microsoft Excel Experience (V-Lookup, Pivot Tables, Basic Formulas)
  • Highly organized and detail-oriented

Contracts Specialist

What You Will Do

  • Negotiate contract terms with internal and external business partners
  • Prepare and send contracts and other agreements as required/requested
  • Create, review and update contract language for new and existing contracts and apply changes in Ironclad
  • Explain terms and conditions to internal and external parties
  • Request and obtain internal approval for non-standard terms
  • Set up executed contracts 
  • Send pertinent notifications to Percona teams, partners, and customers
  • Update and maintain documentation related to contracts processes and procedures
  • Liaise with Compliance on customer data security questionnaires and documents
  • Complete and return required vendor forms, coordinating with Finance and Compliance as needed 

What You Have Done

  • Bachelor’s degree in business or a similar relevant field required
  • Familiarity with US contract law required 
  • English speaking and writing skills at the professional level (advanced to expert) required
  • Experience preparing sales contracts and other business agreements or experience in a business related role such as accounting or finance

WOOFi Growth Operations Manager

What you’ll be working on:

  • Data Analysis and Optimization: Harnessing blockchain data analytics tools to derive insights and identify opportunities for enhancing user acquisition and retention strategies. Analysing on-chain user behaviour, transaction data, and liquidity flows to make data-driven decisions.
  • Campaign Design and Execution: Collaborating closely with the marketing team to design and execute targeted campaigns aligned with the unique dynamics of the crypto market. Developing and implementing strategies to maximize campaign effectiveness in the decentralized finance ecosystem.
  • Product Enhancement: Working collaboratively with cross-functional teams to understand crypto traders’ needs and contribute insights for the enhancement of our trading platform. Identifying opportunities to improve the user experience and engagement through crypto product optimizations.
  • Operations Management: Overseeing growth-related operations, ensuring seamless execution of campaigns and adherence to industry best practices. Implementing and streamlining processes to enhance efficiency in our DeFi growth initiatives.
  • Metrics and Reporting: Establishing and monitoring key performance indicators (KPIs) specific to the trading environment to measure the success of growth initiatives. Preparing regular reports and presentations, communicating findings and recommendations to the leadership team.

Site Reliability Engineer

Responsibilities:

  • Responsible for monitoring and maintaining production systems including Ethereum validators and Blockchain nodes, AVSs, and other applications. This involves setting up monitoring tools, troubleshooting issues, performing regular maintenance tasks to ensure optimal performance, and implementing custom tooling if required.
  • In the event of an incident or outage, the SRE will be responsible for quickly identifying the root cause of the issue and implementing a fix to restore service. This may require working outside of normal business hours to respond to incidents in a timely manner.
  • Work intensively with Container Orchestration technologies and constantly optimizing infrastructure costs.
  • Responsible for documenting processes, procedures, post-incident reports, and best practices related to running our services in production. This documentation will help ensure consistency and quality across the team, and will also serve as a reference for future team members.
  • Collaborate closely with other members of the team to ensure that all production services are running smoothly and that any issues are addressed quickly especially Ethereum validators. This may include participating in on-call rotations, attending team meetings, and working on cross-functional projects with other teams.
  • Responsible for automating as many tasks as possible in order to reduce the amount of manual work required to manage infrastructures. This includes scripting, developing tools, and setting up automation using Terraform and CI/CD to streamline processes.
  • In this role, we need you to have experience in (you should have):
  • IAC experience running on any cloud platform, preferably on AWS and GCP.
  • Proficiency in Linux operating system and command-line tools.
  • Skills in programming languages such as Python, Golang, or Bash.
  • Experience with CI/CD pipelines and automation frameworks, preferably ArgoCD.
  • Proficiency with containerization technologies such as Docker with Docker Compose and Kubernetes.
  • Familiarity and experience working with Helm Charts.
  • Design and Implementation with high availability, reliability, security, and cost optimization in mind


Payroll Specialist (100% Remote must reside in the following States: AZ, FL, IN, NC, NV, PA, TN or TX)

Key responsibilities are:

  • Execute accurate processing of biweekly employee payrolls.
  • Maintain precise records of employee payroll data, including new hires, terminations, and changes in pay rates or benefits.
  • Conduct thorough reviews and ensure precise data entry for employee time records, wage rates, and tax withholding information to facilitate error-free payroll processing.
  • Respond promptly and comprehensively to employee inquiries regarding payroll-related matters, including paycheck deductions, tax withholding, and benefits.
  • Prepare and distribute comprehensive payroll reports, such as earnings statements, tax filings, and other relevant documentation.
  • Collaborate closely with HR and other relevant departments to ensure compliance with company policies and state/federal regulations governing payroll processes.
  • Perform additional tasks as assigned.

Required Education and Experience:

  • Bachelor’s degree in Accounting, Finance, or related field preferred.
  • Minimum of 4 years of experience in payroll processing or related role.
  • Certified Payroll Professional (CPP) certification preferred.
  • Experience with UKG (UltiPro) preferred.
  • Proficiency in payroll software and MS Office Suite.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Knowledge of state and federal payroll regulations

Tuition Support Program

  • Create and manage program materials such as applications, selection criteria, and educational/marketing materials, including PowerPoint presentations, flyers, webpages, and newsletter articles. 
  • Conduct informational sessions to educate and engage staff about the new tuition support opportunities. 
  • Analyze and provide advisory services on management functions to enhance operational efficiencies. 
  • Prepare management and administrative studies to evaluate and improve internal procedures and systems. 
  • Research and ensure compliance with government policies affecting program operations. 
  • Draft policy documentation and provide detailed reports and presentations for management and stakeholder review. 
  • Mentor and train junior management analysts, developing routine workshops on management best practices. 

REQUIREMENTS. The contractor must have: 

  • Bachelor’s degree in Human Resources, Business Management, General Business, or related field.  
  • Proficient in Microsoft Office (PowerPoint, Excel, Word), Adobe Acrobat, and website content management systems.  
  • Minimum of 2 years of experience in analytical roles within human resources or program management, preferably in an academic or governmental setting.  
  • Strong project management skills with experience in workshop and conference planning, and recruitment and retention strategies.  

Marketing Technology Specialist

What you’ll do:

  • Support the development, testing, and enablement of ongoing and new marketing automation campaigns and workflows to streamline marketing operations
  • Perform day-to-day martech stack maintenance and troubleshooting, including setting up, testing, researching, updating, and launching projects
  • Help cultivate collaboration with internal and external partners in the marketing campaign production process
  • Assist in optimizing database architecture to support measuring lifecycle stages effectively by analyzing performance and recommending solutions to field management, unsubscribe parameters, and data purges
  • Maintain documentation of existing martech platforms and prepare drafts for new systems, including setup, configuration, user management, data integration, and campaign execution
  • Collaborate with various Marketing stakeholders on cross-channel campaigns to account for diverse needs
  • Communicate proactively with peers and leadership on plans, progress, and challenges

What you should have:

  • Suggested 2+ years of experience in marketing operations or other relevant fields
  • Experience using marketing automation, lead management, in-product tours, and other tools like Marketo, Salesforce, Intercom, Looker, Captello, Typeform, etc.
  • Understanding of database and segmentation best practices 

Director of Field Marketing

What you will do at Jasper:

  • Strategic Development: Lead the creation and execution of a comprehensive events and experiences strategy tailored to drive substantial mid-market and enterprise pipeline growth.
  • Budget Management: Plan, allocate, and oversee the field marketing budget to ensure maximum return on investment, tracking spend against the projected pipeline and adjusting strategies as needed.
  • Cross-functional collaboration: Work cross-functionally with marketing and sales to get the best possible return from event prep, onsite experience, and follow-up campaigns. 
  • Data-Driven Decisions: Utilize historical data and career benchmarks to make projections and set goals for your strategy.
  • Bring Jasper’s Brand to Life: Partner with Jasper’s design team to create impactful, in-person brand experiences that elevate Jasper’s brand with prospects and customers. 

What you will bring to Jasper:

  • 10+ years of field marketing experience, with clear experience running all event details and communicating ROI.
  • A history of organizing and leading cross-functional project teams toward a common goal. 
  • Experience managing small teams and helping direct reports develop in their careers. 
  • Great project management skills including strong communication around project timelines, responsible individuals, and status. 
  • A well-rounded background with a variety of event types, including large-scale industry gatherings and exclusive, high-touch experiences.
  • Experience building and interpreting reports to make data-driven decisions driving maximum ROI. 

Senior Marketing Operations Manager

he Sage Group’s client, the leading food delivery service and more is searching for a contract Sr. Marketing Operations Manager to support the migration and implementation to Salesforce Marketing Cloud Account Engagement (Pardot), and Engagement (ExactTarget). They are moving from Iterable and HubSpot to these Salesforce products. The position will continue in a Marketing Operations capacity once implemented.

Job Description:

  • Role will support the migration to and implementation of our new B2B marketing automation platform: Salesforce Marketing Cloud (utilizing 1/ Account Engagement and 2/ Engagement).
  • Candidate should be an expert in Salesforce Marketing Cloud Account Engagement (fka Pardot).
  • Candidate should have expertise in Salesforce Marketing Cloud Engagement (fka ExactTarget).
  • Preferred but not required: Experience implementing either of these systems.
  • Preferred: Certifications in MCAE (fka Pardot), MCE (fka ExactTarget) or another SF Marketing Cloud speciality.

Duration: 6+ month full time contract
Location: Remote – US

Manager, Corporate Accounting and Financial Reporting

You will:

  • Write technical and operational accounting position memos. 
  • Perform technical accounting research and assessments over new and/or complex transactions, new accounting standards, or changes to existing policies (e.g., acquisitions, accounting for debt, lease accounting, equity grants.) and associated external audit activities.
  • Manage stock-based compensation accounting process. 
  • Review monthly and quarterly internal financial reporting packages and assess it for external reporting purposes. 
  • Prepare monthly and quarterly Cash Flow Statement and collaborate with operational accounting and Treasury teams on current cash flow position.
  • Assist with goodwill and other long-lived assets impairment assessments.
  • Work with the junior team members to establish goals and objectives. Monitor and advise on the progress against these goals and objectives to enhance professional development.
  • Manage the external financial reporting process, including preparing SEC Forms 10-Q and 10-K, review supporting schedules underlying the financial information.
  • Prepare other SEC reports, as required, including, but not limited to: Form 4, Proxy statement, 8-K, and S-8 filings.
  • Prepare the quarterly and annual U.S. GAAP disclosure checklist.
  • Assist in the review of investor communications, including quarterly earnings releases and investor presentations.
  • Coordinate with various groups, including the accounting, finance, legal and internal audit teams to identify improvements and efficiencies across the entire financial reporting process.
  • Assist in at hoc projects focused on automation and process improvements in the accounting department. 

You have:

  • 6-8+ years of progressive accounting experience.
  • Active CPA license required.
  • Big 4 or other large public accounting firm experience required.
  • Strong working knowledge of U.S. GAAP and SEC reporting standards.
  • Analytical skills and ability to solve complex problems.

Marketing Operations Manager

  • Serve as an internal technical authority and consultant, overseeing and optimizing marketing tools like Marketo and Salesforce and how they integrate with each other.
  • Foster strong relationships with key stakeholders, demonstrating exceptional internal presence and ability to collaborate effectively.
  • Design and maintain systems, including Bizable, to monitor performance against KPIs; engaging all platform teams in evaluating performance and identifying opportunities for improvement.
  • Monitor performance across MQLs, SQLs, conversion ratios, pipeline, content, channels, and campaigns. Continuously develop insights, make recommendations, and implement optimizations to improve engagement and ultimately conversion of prospects.
  • Manage the health of our database and lead management process, including segmentation, scoring, and ensuring alignment with sales goals.

Your Background

  • Minimum of 5 years of experience in global B2B marketing, with a strong focus on marketing operations, tools, and analytics.
  • Strong analytical skills, enabling you to extract insights and intelligence from marketing data.
  • Proficiency in lead scoring, lead nurturing, segmentation, personalization, and other lead/customer management practices.


Digital Marketing Manager

  • Monitor, analyze and optimize ad campaign performance to drive results
  • Develop and execute A/B or multivariate tests including but not limited to ad copy and landing pages to improve ad campaign performance
  • Build performance projections, with support from the Director to estimate success for marketing campaigns; measure and report on performance to marketing stakeholders
  • Develop and maintain dashboards and reports in Google Data Studio, Excel and GA4, and collaborate with the Marketing Operations and Analytics teams for data support.
  • Work cross-functionally with Creative, Analytics, Marketing Operations, Web and Sales team to ensure successful campaign execution
  • Serve as a liaison between our company and third-party agencies
  • Basic organic social media management for Mixed Use businesses
  • Stay current with digital marketing trends and introduce new insights to improve performance

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • 3-5 years of experience in digital advertising
  • Hands-on experience in setting up and optimizing PPC/SEM, Display, LinkedIn and Facebook Ads campaigns
  • High attention to detail and strong project management skills; ability to manage multiple, competing priorities
  • Demonstrated expertise in driving growth through SEM, paid social media, display advertising campaigns and other paid media channels
  • Working knowledge of marketing reporting tools and customer relationship management tools (e.g., Google Analytics, Google Data Studio, Salesforce, and Looker)
  • Ability to clearly communicate results, key learning, areas of opportunities for all your programs
  • Proficient with Excel (Pivot Tables, VLOOKUP, SUMIFs formulas)

Lead, Marketing Strategy

  • Lead strategic initiatives; driving discussions and critical decisions around key activities working directly with leadership to communicate plans and gain buy-in for strategic initiatives. Communicate progress against KPIs for strategic priorities. 
  • Build and nurture key relationships with marketing leadership for input. 
  • Responsible for the planning process ultimately creating the annual marketing strategy by short, mid and long term priorities. 
  • Cross-collaborate with Marketing and Sales to align teams and ensure the delivery and progress on strategy. 
  •  Develop alignment with teams outside of marketing, including RevOps, finance, sales and success for input and awareness of marketing strategy.
  • Identify new ways for ServiceTitan to drive priorities. 

What You’ll Need:

  • Bachelor’s degree in Marketing, Communications, or related field. Master’s degree is a plus.
  • 5+ years of experience in marketing, with a focus on integrated marketing campaigns.
  • Proven track record of developing and executing planning and process improvement.
  • Strong analytical skills with the ability to interpret data and insights to inform marketing strategies and decisions.
  • Excellent communication skills, both written and verbal, with the ability to effectively present ideas and information to stakeholders at all levels.
  • Creative thinker with a passion for innovation and staying ahead of industry trends.
  • Strong leadership skills with the ability to motivate and inspire team members to achieve excellence.

Director of Marketing

  • Be laser-focused on driving the growth and awareness of Soothe with key customer segments across B2C and B2B
  • Lead acquisition efforts, including but not limited to paid and organic acquisition tactics, that meet or exceed budget goals
  • Create and execute a highly data-driven lifecycle marketing plan focused on customer utilization and retention to maximize LTV 
  • Work cross functionally to deliver an exceptional and memorable customer experience that supports acquisition and retention efforts
  • Support B2B lead generation and other marketing efforts as needed
  • Direct the workflow of marketing department staff

Personal Characteristics:

  • High energy and action-oriented
  • A history of leading teams to successful outcomes
  • An aggressive self-starter but still a humble team player with a collaborative style
  • A passion for building memorable brands and driving aggressive growth strategies
  • Attention to detail and data driven with strong intuition for the customer’s perspective

Minimum Qualifications (Knowledge, Skills and Abilities):

  • BS/BA in marketing, communications, or relevant field. 
  • 5+ years’ experience in a leadership position in marketing and/or advertising, ideally in a marketplace, SaaS, or ecommerce company
  • Technical knowledge and proficiency with digital marketing platforms, especially lifecycle marketing (e.g. Iterable and Salesforce) and data analysis

Director Clinical Account Services

  • Ensures application of best practices across contracts in meeting with business process owners and other appropriate stakeholders to identify the project & aposs goals, objectives, critical success factors and success measures.
  • Works closely with Operations, Rebate and other internal departments to ensure consistent delivery of approved programs to the client and results of programs, as well as overall metrics to monitor performance of the program.
  • Ensures operations are standardized at the fullest extent possible.
  • Provides overall project coordination for the contract & aposs clinical functions.
  • Ensures revenue goals and administrative expenses are managed.
  • Develops strong relationships with key contacts at client level and contacts within Magellan that are supportive of the achievement of increased revenue goals.
  • Ensures all customers are fully satisfied with services and results.
  • Provides guidance and assistance in the coordination of implementation of new solutions and products and serves as liaison between the company and customers as needed.
  • Assists in modifying implementation approaches within budget and operational framework.

Responsibilities

  • 8+ years of pharmacy experience.
  • 5+ years of experience in Pharmacy Benefits Management (PBM), Health plan or Medicaid clinical customer service.
  • Working knowledge of MS Office Suite and COGNOS or comparable.
  • Proven ability to plan, organize, schedule, direct, control and monitor project activities.

Script Reader

About CoverflyCoverfly is dedicated to making screenwriting talent-discovery more accessible and meritocratic. By aggregating and analyzing data on emerging talent from across the industry’s most respected talent-discovery programs, Coverfly is launching hundreds of new screenwriting careers each year.  Behind the scenes, Coverfly powers discovery programs, coverage services, and reader management allowing partners to streamline their operations and expand their audience.

Backstage Holdings’ mission is to empower creative talent and streamline the content creation process for projects in film, television, commercials/branded content, social media, theater, music video, video games, and more. At our core is a strong belief in breaking down barriers and providing direct access to the best talent in the creative industry. We’re a team of customer centric, analytical and creative problem solvers with a passion for helping our customers make amazing projects together. Our mission: to empower creative talent and streamline the content creation process for projects in film, television, commercials/branded content, social media, theater, music video, video games, and more. Backstage provides solutions that manage the entire project lifecycle, including talent discovery and staffing, production, post production, and distribution. Our brands include Backstage, Coverfly, FilmFreeway, Final Draft, ShareGrid, Sonicbids, and Voice123. Visit our website for more information.

Backstage Holdings is part of Cast & Crew, a family of individually innovative companies modernizing the ways in which content is created.


The Role: 

Coverfly is seeking a Senior Story Analyst to support the operations team in completing a high volume of reading for both competitions and coverage services. In this role, you’ll be reading scripts submitted by our writers, providing actionable feedback, and helping our Writer Development team select writers and scripts to feature or develop through our program.The Senior Story Analyst provides the opportunity to give back and personally impact the screenwriting community, while developing a valuable understanding of the industry. 

The Senior Story Analyst is a full-time remote role open to applicants in the continental US. The Senior Story Analyst will report to Coverfly’s Reader Manager.

What You’ll Do:

  • Efficiently read and analyze projects and provide direct feedback to writers 
  • Provide thoughts to the writer development team to advise on which scripts and writers should be considered for the programs
  • Participate in group debates about your favorite screenplays and writers
  • Highlight writers and projects to be promoted to managers, agents, producers, and showrunners
  • Coordinate ways to make reading processes more efficient under supervision of Reader Manager 

What we’re looking for from you:

  • Experience in screenwriting, writing and reviewing script coverage, and/or project development knowledge
  • General understanding of script construction, narratives, and arcs
  • Exceptional reading and critical thinking skills; able to articulate constructive feedback
  • Strong verbal and written communication skills
  • Solid comprehension of data and ability to present it clearly
  • Basic understanding of Google Docs and spreadsheet functionality
  • Highly organized and detail-oriented
  • General knowledge of the marketplace and entertainment industry
  • Good time management skills and day-to-day autonomy
  • Dependable memory of past and present writers and projects and/or efficient search methodology for that information
  • Ideal candidate would be resourceful and quick-thinking as the team is small and self-sufficient 

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.

The compensation range for this position is:

$21.63—$22.99 USD

Employee Relations Business Partner (Retail)

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. We believe including everyone and providing an inclusive environment is necessary to embody our values, and deliver products that serve everyone. The Employee Relations Business Partner (ERBP) provides consulting and direction regarding employee relations matters to managers, leaders and employees within the Retail organization. Key objectives include legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion that fosters the Credo. This is accomplished by a deep partnership with the Centers of Excellence’s (COE’s).

Key Qualifications

  • 10+ years related HR experience
  • 7+ years experience leading investigation and resolution of sensitive and complicated employee relations issues
  • Knowledge of local, state, and federal employment law and regulations
  • Superb communication skills including effective listening, clear and concise writing and presentation
  • Proven interpersonal skills to negotiate, influence, and resolve issues at all levels in the organization and in collaboration with dynamic partners
  • Strong time management and prioritizing ability to balance multiple urgent assignments simultaneously
  • Consistently exhibits levels of discretion, integrity and confidentiality

Description

Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable. Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines and practices. These decisions may have critical impact on the organization and involve a large degree of risk. Evaluate and review employee related decisions in response to employee concerns. Conduct investigations regarding potential misconduct and policy violations. Conduct workplace violence assessments and implement response plans as needed. Develop, communicate and implement company-wide employee relations programs, policies, and procedures. Conduct investigations with varied levels of complexity Conduct training for HR, ER and line management on employee relations topics. Use ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.

Additional Requirements

  • Ability to travel 20-30%

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $118,100.00 and $177,500.00, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

    Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Facility Manager

Summary

Posted: Mar 20, 2024

Weekly Hours: 40

Role Number:200542973

Home Office: Yes

In RE&D, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers! Our team is a diverse and nimble group that manages and provides services to Apple’s Retail stores and workplaces. We develop and run Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities, and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world! We are seeking an experienced, collaborative, and highly motivated senior facilities professional to join our team and oversee the facilities maintenance of Apple’s retail stores in the AMR Central region.

Key Qualifications

  • 7+ years of construction/facilities management experience with a demonstrated focus in delivering and/or maintaining outstanding retail stores or workplaces.
  • Proven ability to collaborate with internal and external customers to build comprehensive Preventative Maintenance plans and tools to supervise them closely.
  • Expertise in the planning, scheduling, budgeting, resourcing, and executing of all technical services required to maintain and improve buildings. This includes mechanical, electrical, plumbing, controls, fire-alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services.
  • Ability to balance the trade-offs between operational risk and investment, constantly seeking the highest quality and design at the best value.
  • Proven communication and supervisory skills, including experience working with different levels of an organization and ability to handle customer service issues involving employees in a professional and positive manner.
  • Ability to diagnose, handle and resolve maintenance issues quickly and efficiently, including experience prioritizing and assigning repairs.
  • Experience building and maintaining relationships with facility operation teams, utility companies, government agencies, architectural & design firms, and general contracting firms.
  • Must be centrally located to major hub of retail stores to survey and support maintenance at each assigned store minimally twice a month.

Description

The Facilities Manager should have proven experience in facilities management with a demonstrated focus in operating buildings as outstanding retail spaces, delivering high quality results at the best value. The is role will be responsible for the facilities services for Apple retail stores in the AMR Central region. Proactively engage and support Retail stores in region at all times, be in service to the store needs, and visit the stores for comprehensive service reviews a minimum of twice a month and for oversight of all major work. Perform routinely scheduled, structured site visits to each of the assigned store locations to identify and document all stores experience issues in close communication and partnership with store, market, and global retail support leadership. Collaborate with the vendors and suppliers to ensure successful delivery of contracted maintenance services to store needs. Lead facilities support employees and contractors to deliver operations services in a timely and cost-effective manner and will coordinate response to emergency situations that may impact operations. Drive functional and operational excellence of all projects and programs by providing consistent and prescript feedback to all collaborative teams including real estate, design, innovation, standards, merchandising, direct sourcing, security, IS&T, etc. Significant expertise and experience with the upkeep and function of buildings, building systems (electrical, mechanical, plumbing), machinery, landscape, and quality improvement projects. Responsible for Opex and Capex budget creation, management through Service Channel and other tools, as well as forecasts for the respective Geo. Oversight of commissioning agents and contractors to support store acceptance and turn over of various projects and programs. Direct management of key vendors through WO management system, weekly check ins, and constant evaluation through store tours and fiscal performance. Engagement of general contractors, consultants, vendors, and maintenance service providers including competitive bidding and assistance in negotiation including SOWs, CPSAs, and project specific contracts. Consistent collaboration with Development and RDDM design teams to provide a continuous feedback loop to improve building functionality and material selection.

Education & Experience

Bachelor’s Engineering degree in Mechanical, Electrical, Industrial, or Construction Management preferred.

Data Entry

Description: 

Candidate must be able to work in a volume driven, fast paced, environment. It is necessary to complete tasks in accordance with client guidelines and in a quick and efficient manner.

Start time 2pm to clean desk

RESPONSIBILITIES:
The principal duties include, but are not limited to:

· Identify and separate mail according to procedural guidelines

· Perform electronic indexing if necessary

· Scan processed documents: verify quality and content

· Box scanned documents for storage and safekeeping

· Follow all HIPAA guidelines

JOB REQUIREMENTS:

· Must have an excellent attention to detail

· Must be able to type 38-40 wpm with 95% accuracy

· Must be able to lift 5-20 lbs

· Must be able to multi-task

· Must be able to work until all mail has been processed

· Must be able to maintain our high standards of quality and production

· Must be able to comply with our attendance and punctuality policy

We are an Equal Opportunity Employer.  All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Chat Representative

JOB DESCRIPTION

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

  • Effectively manage phone, email, and/or chat online workflow
  • Engage and initiate conversations with users visiting our website via live chat.
  • Provide accurate and compelling information about our products and services to potential customers.
  • Guide users through the sales process, from initial contact to purchase, ensuring a smooth and positive experience.
  • Route users to the appropriate support or sales associate when needs become complex/out of chat representatives basic knowledge.

What you bring to the table:

  • Strong organization and time management skills; able to juggle multiple priorities
  • Effective communications skills, comes across positive
  • Proactive in nature
  • Exceptional typing ability (60 wpm)

What’s needed- Basic Qualifications:

  • High school diploma or GED
  • 1+ year experience in a customer focused, customer service, or sales role

What’s needed- Preferred Qualifications:

  • Previous experience using salesforce or a comparable sales tool
  • Experience using a computer, Excel and Outlook

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

ABOUT US

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

Training Specialist (REMOTE)

Training Specialist (REMOTE)

Position Overview:

At Bloom, we are dedicated to revolutionizing the insurance industry through innovation and excellence. We are seeking an experienced and dedicated individual to lead efforts to implement a training program for new representatives in a call center environment. This role will involve mentorship from the training program to a team of seasonal trainers during the Annual Enrollment Period (AEP). Following AEP season, this position will serve as the primary trainer to continue the efforts of the training department. This hands-on role will report to the Training Operations Manager to ensure the success of training initiatives to include in-person and remote training.

We are looking for an exceptional individual who can:

  • Lead daily classes. At times, more than one class may be conducted.
  • Trains, motivates, evaluates, and coaches new and existing agents on procedures, sales techniques, and performance goals.
  • Works as a Change Champion by planning, communicating, and implementing Operational changes.
  • Participate in the planning and on-boarding of new & existing agents.
  • Available to answer questions, manage escalations and give ongoing consistent feedback.
  • Educate new & existing agents on calls with system, policy, program and procedure knowledge.
  • Attend formal one-on-one meetings to review and discuss performance, goal attainment and career development.
  • Manages and monitors daily workflow and reporting to ensure business objectives are maintained and accurately reported.
  • Use reporting tools, product knowledge, and sales strategies to coach, mentor and motivate sales agents as needed.
  • Observe calls either live or via Quality reports, accurately provide professional coaching feedback to improve employee performance.
  • Effectively communicates compliance requirements to agents and escalates compliance observations/risks to the Education & Training Department & the Compliance Department.
  • May be asked to support production in agent capacity during peak seasons.
  • Perform all other duties as assigned.

Qualifications:

  • Bachelor’s degree in Education, Adult Learning, Health Administration or related field; or 4+ years of related experience
  • Health Insurance License is required
  • 1+ Affordable Care Act/Marketplace/Medicare/Medicaid/Individual Insurance sales experience required
  • 1+ years of experience delivering exceptional instructor-lead in-person and/or virtual training

Required Skills and Abilities

  • Must possess excellent oral and interpersonal communication skills
  • Able to effectively communicate and lead (control) a group of 20+
  • Comfortable facilitating educational activities such as role-plays and interactive exercises
  • Able to adapt to changing routines and roles (support/lead/administration), as well as needs of the department
  • Excel at computer skills: general usability, keyboarding, internet, equipment, and Microsoft Office 365 applications
  • Excellent attention to detail in record keeping
  • Possess excellent problem-solving skills
  • Available to work all shifts in preparation for Annual Enrollment Period
  • Extended hours are required during ramp-up period
  • People motivator/ influencer
  • Quick to learn and assimilate information, distill, and communicate effectively
  • Able to prioritize tasks to complete effectively and efficiently
  • Comfortable giving critical performance feedback
  • Able to lead as well as work well within a team
  • Can effectively manage time and perform under pressure

What We Offer

Bloom operates with a people-first culture, which means listening to our employees to provide the benefits that mean the most to them. Our competitive compensation, comprehensive health coverage, long-term growth opportunities, and remote work environment are among the reasons that many of our employees have been with us since the beginning of our business. BeBloom™, our proprietary employee training and engagement program, helps you learn our business model and immerse yourself in everything our culture has to offer from day 1. From virtual live events to mentorship and leadership programs and employee-led councils, there are countless opportunities to get involved, build connections, and share your voice – because at Bloom, the real you belongs here.

Core Values:

  1. Put People First: Uphold and promote a people-first culture within the organization, emphasizing empathy, kindness, and a commitment to making a positive difference.
  2. Be Stronger Together: Embrace a team player mentality, leveraging the strengths of yourself and others to collaborate as one team.
  3. Do What’s Right: Adhere to high ethical standards, acting with integrity to do what’s right for partners, customers, and colleagues.
  4. Embrace a Growth Mindset: Embrace a culture of continuous learning, education, and professional development.
  5. Drive Solutions: Demonstrate ingenuity and skill by sharing ideas and solutions that drive our mission forward.

About Bloom

Bloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.

Seasonal Quality Assurance Representative (REMOTE)

Job Description

Seasonal Quality Assurance Representative (REMOTE)

Bloom, the insurance industry’s trusted growth partner, is looking for an experienced and dedicated seasonal Quality Assurance Representative (QAR) to monitor recorded calls using rigorous standards to help agents develop habits and actions that improve their overall job performance. QAR’s must possess a superior attention span, enjoy a fast-paced environment, and demonstrate efficiency and accuracy when reviewing and scoring recorded calls.


We are looking for an exceptional individual who can:
• Conduct quality monitoring of call center agent recordings using documented standards and systems to identify trends and make recommendations for improvement, where applicable.
• Identify performance gaps in soft skills, administrative service, and established policies or processes.
• Summarize findings and recommend solutions to management for individual and systematic and or process improvements.
• Collaborate with the call center management team to implement solutions.
• Document agent interaction with callers for both agent feedback and tracking purposes.
• Flag compliance issues when identified and escalate to the appropriate department.
• Communicate with managers on agent progress and follow up.
• Review Bloom intranet, emails, and agent folders to stay updated on program specifics.
• Keep informed on daily client requests through monitoring Teams channels and QA group chats and incorporate those into the evaluation forms, where applicable.
• Attend calibration sessions, if scheduled by client/manager.
• Assist in ad-hoc projects, including live monitoring and/or coaching.
• Assist with onboarding new Quality Assurance Representatives through nesting activities.
• Perform all other duties as assigned.

Education and Experience
• High school diploma or GED
• Experience in Customer Service, Call Center Experience and/or Quality review in a Call Center Environment preferred


Skills and Abilities
• Proficient with Windows programs, specifically Excel
• Strong comprehension skills
• Robust writing skills
• Adept verbal communication skills
• Detail-oriented
• Proven ability to work accurately and efficiently with daily deadlines
• Effective multitasking aptitude
• Able to work independently without supervision, and as part of a team
• Discreet and professional attitude
• Always maintain discretion and professionalism regarding agent performance

What We Offer
At Bloom, we offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Benefits of working for Bloom include:
• Competitive compensation
• Comprehensive health benefits
• Long-term career growth and mentoring

About Bloom
As an insurance services company licensed in 48 contiguous U.S. states, Bloom focuses on enabling health plans to increase membership and improve the enrollee experience while reducing costs. We concentrate on two areas of service: technology services and call center services and are committed to ensuring our state-of-the-art software products and services provide greater efficiency and cost savings to clients.

Ascend Technology ™
Bloom provides advanced sales and enrollment automation technology to the insurance industry through our Ascend ™. Our Ascend™ technology platform focuses on sales automation efficiencies and optimizing the member experience from the first moment a prospect considers a health plan membership.

Bloom is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Technology Project Manager

Department:Technology

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

  • Responsible for all aspects of project management for medium to high complexity projects over the entire life of the initiative and understands the business objectives and scope, and will guide a Team to deliver expected results for projects. Work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project delivers on business objectives and value, while managing scope/timeline/budget and technical risk. Responsible for a single high complexity project or several smaller/lower complexity initiatives at one time. Provide support and guidance for both business and technology initiated projects and requires solid knowledge of technology processes and implementation procedures.

Additional details 

  • This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.  
  • U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Responsibilities

  • Define complex project plans/roadmaps including scope, budget and schedule, and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
  • Assess project needs and resources continually to complete projects on time and within budget while managing log of risks, issues, mitigation strategies, and decisions
  • Drive testing and acceptance of project results
  • Partner with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion
  • Lead and facilitate project meetings and presentations to Leadership
  • Establish and execute a project communication plan to maintain project alignment
  • Drive Teams and Customers toward decisions
  • Establish cross functional alliances within and outside of the Technology Department to drive results
  • Build partnerships to collaborate and use influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and Support groups
  • Work with development teams to ensure work is completed as planned and follow analytical methods for task execution/tracking and budget/timeline tracking
  • May perform other job duties as directed by Employees’ Leaders

Knowledge, Skills and Abilities

  • Advanced knowledge of project processes, problem management tools and procedures
  • Knowledge of Agile development practices and ceremonies
  • Proficient knowledge of application impact on operational and business functions
  • Skilled in strong Customer Service and Team orientation
  • Ability to build relationships and influences without authority
  • Skilled in active listening, presenting, and facilitating team and stakeholder meetings
  • Ability to effectively communicate information and ideas using all forms of communication
  • Ability to maintain composure under pressure and accurately assess problem situations
  • Ability to work effectively in a fast paced, collaborative, Team based environment while directing teams to complete tasks by scheduled completion date
  • Skilled in Leadership to direct performance of outside Contractors and maintain positive relationships with internal Customers

Education

  • Required: High School Diploma or GED

Experience

  • Required: Advanced-level experience, seasoned and specialized knowledge in project management

Licensing/Certification

  • N/A

Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:
Competitive market salary from $107,650 per year to $119,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  
  • Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck** 
  • Potential for annual ProfitSharing contribution toward retirement – when Southwest profits, you profit*** 
  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits 

*Pay amount doesn’t guarantee employment for any particular period of time 
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits 
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won’t be available after you apply.
Job Posting End Date
05/12/2024

Sr. Pricing Analyst

Job Responsibilities:

  • Provide pricing support to the proposal team for on-time submission of high-quality proposals
  • Collaborate with managers: Develop and maintain proposal schedule integrity, meeting all deadlines
  • Collaborate with P&L, Capture, CI, PTW, and SMEs to provide pricing strategy and competitive pricing discussions
  • Provide training and assistance to proposal team members regarding BOE development, proper justifications/rationale, and estimating techniques
  • Prepare Cost/Price volumes according to RFP requirement
  • Understand and comply with policies and practices for proposal preparation and submission
  • Ability to properly interpret Sources Sought, RFI, RFP pricing requirements and support the capture and proposal team in building and submitting compliant and competitive proposals
  • Be a team resource for price-based Work Breakdown Structure development, proposal pricing volume flow and structure, and financial risk analysis and associated mitigation activities
  • Experience with public cloud (AWS, Azure, GCP, Oracle) cost models

Revenue Accountant

We are working with a growing technology organization headquartered in Boston, MA that is seeking a Revenue Accountant to join their team on a contract basis. The ideal candidate can accommodate a hybrid schedule onsite in Boston, but remote applicants are also welcome.

Responsibilities:

  • Assist with month end close
  • Prepare quarterly revenue reporting
  • Support audits

Qualifications:

  • 2-3+ years of Revenue Accounting experience
  • Understanding of ASC 606 and revenue recognition policies
  • NetSuite experience is a plus!
  • Must be comfortable using Excel tools including pivot tables and vlookups

Cloud Operations Engineer

  • Design and implement cutting-edge solutions to optimize cloud-based infrastructure, with a heavy focus on developer-centric approaches and coding excellence.
  • Spearhead automation initiatives to streamline processes and maximize efficiency, leveraging your coding prowess to develop robust, scalable solutions.
  • Dive deep into a captivating product landscape with a strong emphasis on hosting and development tools.
  • Continuous development opportunities, working collaboratively with engineers within a flat organizational structure.
  • Immerse yourself in open-source technologies at scale, stimulating professional growth.
  • Embrace a culture of continuous improvement, staying ahead of the curve with the latest tools and technologies to enhance performance and reliability.

What you bring:

  • Strong background in DevOps/SRE/Cloud Operations, and eagerness to excel in this domain.
  • Ability to effectively manage cloud-based infrastructure, with experience across multiple Infrastructure-as-a-Service (IaaS) providers.
  • Expertise in automation tools.
  • Proficiency in containerization technologies and a solid understanding of Linux.
  • Familiarity with version control tools like Git is a must, and any programming language proficiency is advantageous.

Technical Administrator

Requirements/Skills/Qualifications:

  • Bachelor’s Degree in finance, business, or a related field.
  • Knowledgeable in all phases of the project management life cycle.
  • Strong written and oral communication skills, with the ability to communicate complex findings to non-technical stakeholders
  • Excellent presentation skills
  • Excellent multitasking skills
  • Ability to work under pressure with minimal supervision
  • Strong problem-solving, critical thinking, and analytical skills
  • Detail-oriented and highly organized

Responsibilities:

  • Work interdepartmentally to complete project goal
  • Prepare and deliver reports of findings to leadership
  • Contribute to project planning and overall strategy
  • Assist with configuration and customization of procure to pay, travel, and expense systems during implementations
  • Analyze project data and produce insights to optimize performance
  • Identify gaps in process and propose solutions to streamline procure to pay, travel, and expense systems
  • Execute and document system testing activities
  • Assist with report preparation and report building to ensure streamlined and accessible data for upper management and stakeholders
  • Assist with service management execution

Copywriter I

Responsibilities:

  • Conduct keyword research and create content that powers search engine impressions, sessions, and conversions.
  • Write product descriptions, blogs, articles, how-to guides, and more.
  • Gather feedback, make revisions, and copy-edit all content.
  • Post/manage content on live websites.

Requirements:

  • 3+ years of professional Copywriting experience.
  • Deadline-driven, focused, and high performing.
  • Strong communication, writing, and interpersonal skills; experienced in concise and persuasive copywriting.
  • Expert knowledge of search engine optimization (SEO) best practices specific to content creation.
  • Tenacious and creative. 
  • Must support the Oxford comma.
  • Bonus: Automotive knowledge.

 Sr Data Entry Clerk

Responsibilities:

  • Prepare source data for entry by opening and sorting emails, verifying and logging received data, analyzing data for deficiencies, establishing entry priorities, and routing accordingly.
  • Work within a production environment, requiring accurate, high-speed data entry skills while adhering to production and quality metrics.
  • Utilize analysis skills to interpret data and quickly identify deficiencies.
  • Demonstrate initiative by problem-solving with minimal leadership intervention.
  • Exhibit strong written communication skills.
  • Contribute to team goals through individual performance and collaboration.
  • Be flexible to learn additional duties and complete special projects as assigned.
  • Requirements:
  • High School diploma or equivalent
  • 1-3 years of administrative, insurance industry, or medical field experience
  • 1-3 years of data entry or Microsoft Office experience

Billing and Follow-up Representative-II 

Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution.

Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required.

May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc.

Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created.

Provides problem resolution to billing and follow-up issues as needed

Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.

Completion of regulatory/mandatory certifications and skills validation competencies preferred.

Excellent verbal and written communication and organizational abilities.

Strong interpersonal skills are necessary in dealing with internal and external customers.

Accuracy, attention to detail and time management skills.

Ability to work independently.

Senior Health Informatics Analyst

Job Description

  • Performs exploratory data analysis and data mining of healthcare claims and authorizations data.
  • Designs, documents, develops and rolls out financial, clinical and utilization analyses using a variety of computing tools (e.g. SQL, Excel).
  • Performs ad hoc analyses that will vary in duration and complexity.
  • Participated in defining issues to be studied as well as the methodology to be used in addressing these issues.
  • Provides status reports that give a detailed description of the current project’s progress and indicates time devoted to each task of the project.
  • Coordinates/mentors analytic efforts performed by in- house staff or outside consultants to ensure that all work is completed according to the project plan.
  • Interprets results and preparation of data findings in easily understandable format for varying levels of the organization.

Responsibilities

  • Experience working with normalized and denormalized data structures.
  • Experience with SAS, SPSS and/or other data mining tools.
  • Demonstrated competency in developing efficient and effective solutions to complex business problems.

IT Systems Analyst 

  • Assists in applying defined standards and best practices to all assignments.
  • Seeks to improve understanding through partnership with other members of the team on the purpose of standards and best practices in order to be able to contribute on future best practices and standards as they evolve.
  • Evaluates technology that is being considered for use within the organization and provides assessment of these technologies for future consideration.
  • Conducts reviews of products and solutions using business intelligence, analytics or data visualization technologies.
  • Reviews incoming projects to determine if existing technologies could be used to either do the job better or guide the development staff in the direction of fully utilizing existing or alternate technologies. ​
  • Other duties as assigned.

Responsibilities

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, business intelligence or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
  • Familiarity with Business Intelligence tools such as IBM Cognos Analytics, SAS, R, Tableau, or Qlik.

HR Consultant – Philadelphia, PA

Qualifications, Skills and Requirements:

  • Excellent proficiency with Microsoft Office Products and a strong understanding of existing and emerging HR and business operational technology tools and platforms.
  • A sense of urgency and exceptional communication skills (oral and written) with a desire to build long, lasting relationships.
  • Strong research, analytical and project management skills.
  • The ability to work with a variety of personalities at all levels throughout the firm.
  • The ability to coach employees and management objectively through complex, difficult, and emotional issues.
  • Sound judgment that is consistent with standards, practices, policies, procedures, regulations, or government (Federal and State) law.
  • Independent judgment, a high level of confidentiality, and the ability to work in an interdisciplinary environment.

Education, Training and Experience:

  • A Bachelor’s degree in HR, Business or related field; and a minimum of 7 years of HR experience as an HR Generalist/Leader;
  • A blend of both corporate and consulting experience. Consulting firm background/experience is preferred in the accounting/consulting or HR consulting industries;
  • Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification strongly preferred;
  • A solid foundation of HR knowledge – employment laws and practices – as well as a keen ability to serve as a business partner;

Sr Data Entry Clerk

Responsibilities:

  • Prepare source data for entry by opening and sorting emails, verifying and logging received data, analyzing data for deficiencies, establishing entry priorities, and routing accordingly.
  • Work within a production environment, requiring accurate, high-speed data entry skills while adhering to production and quality metrics.
  • Utilize analysis skills to interpret data and quickly identify deficiencies.
  • Demonstrate initiative by problem-solving with minimal leadership intervention.
  • Exhibit strong written communication skills.
  • Contribute to team goals through individual performance and collaboration.
  • Be flexible to learn additional duties and complete special projects as assigned.

Requirements:

  • High School diploma or equivalent
  • 1-3 years of administrative, insurance industry, or medical field experience
  • 1-3 years of data entry or Microsoft Office experience

Item Processing Specialist 

Zions Bancorporation is currently accepting applications for an Item Processing Specialist. The work schedule will be Monday-Friday, 4:00 pm-12:30 am.

The ideal candidate for this position will have the skills and experience necessary to:

  • Perform a variety of duties which may include one or more of the following; typing, filing, sorting, balancing, processing, researching, returning, and separating various types of items
  • Correspond with clients or bank personnel on various items processed. 
  • Be responsible for producing, tracking, and monitoring reports.
  • Perform other duties as assigned.

Qualifications

  • Requires High School diploma or equivalent and some office, clerical, item processing, banking, or other related experience.
  • Basic knowledge of 10 key, data entry, balancing principles, pc’s, and customer service skills.
  • Limited use and/or application of basic principles, theories, and concepts.

Executive Assistant

What you’ll do:

  • Maintain appointment schedules by planning, and scheduling meetings, conferences, teleconferences, and travel.
  • Coordinating time by reading, researching, and routing correspondence, drafting letters and documents.
  • Prepare and submit expense reports.
  • Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Collecting and analyzing information to prepare reports and prep executive for meetings.
  • Provide historical reference by developing and using filing and retrieval systems and potentially recording meeting discussions.

Experience you’ll bring:

  • Experience operating in a fast growing company and fast paced environment.
  • Mid-size tech company experience preferred.
  • Resourceful and demonstrates the ability to work well under pressure.

Requirements:

  • Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree.
  • Experience in supporting Senior executives and leaders at SaaS Engineering companies.
  • High-level communication, writing, and time management skills.

Claims Coordinator

In this role, you will:

  • The role of the Claims Coordinator is to provide administrative and other support to the Claims Team for the successful operation of the Claims Department.
    • Report new claims to the carrier within time period as set by company standard.
    • Direct contact with carrier claims department within 48 hours of reporting of all new claims to identify claim number and ensure adjuster assigned to loss.
    • Contact with adjusters to monitor status of claims in order to update relevant parties on status (on certain claims when requested).
    • Assist Claims Team members with incoming and outgoing claims documentation and ad hoc projects.
    • Assisting Claims Team members in preparation of Claim Kits.
    • Generate Loss Runs from various carrier portals as requested
    • Accurate data entry in EPIC claims management system.
    • Setting educational goals to improve personal performance.
    • Under supervision of the Claim Team, direct communication with clients to advocate clients’ interest in all claims matters.
    • Perform other specific duties and projects as assigned by management

Required Skills:

  • 1-2 years of experience
  • High school or equivalent education required

Entry-level Recruiting Administrator

Responsibilities

-Review incoming job requisitions in ATS (Workday) and ensure reqs are compliant and completed within SLA
-Use Checklist and Exceptions list to review reqs and post based on federal, state and firm policies
-Align reqs to the correct POCs (Recruiter, Recruiting Coordinator and Onboarding Specialist)
-Check our general mailbox to ensure questions have been answered
-Ensure previous outstanding work is completed on time

Skills Office Support Workday MS Office
Qualifications Years of experience: 1 year Experience level: Experienced

Payroll Director

Our client, a pharmaceutical company, is seeking a Payroll Director to join their team on a temporary basis. The primary responsibilities consist of overseeing day to day payroll and compensation operations, 401k, and setting policies and processes in place for certain areas. This role can be onsite in Lexington, MA or remote.

Responsibilities:

  • Manage ADP
  • Collaborate with HR on administration of 401k and other benefit plans
  • Oversee tax compliance and routine audits
  • Review reports
  • Compliance with policies and procedures

Qualifications:

  • Bachelor’s degree preferred
  • 6+ years relevant experience
  • Biotech/Life Sciences industry experience is a plus!
  • ADP WFN experience required

Remote Aftermarket Auto Parts LiveChat Sales – Monday – Friday 11:30AM – 8:00PM PST ($19/hr)

Overview

Pay starting between $17.00 – $19.00/hour with shift differential opportunities and the potential to earn up to $24.00/hour with career path advancement!

Bonus up to $30k+ per year with our competitive sales-based bonus program and work 100% from HOME helping support automotive enthusiasts purchase parts for their dream builds!

WHO IS TURN5?

Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we’ve been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler’s in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5’s catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.


Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it’s supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.

POSITION SUMMARY

Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, & Drive with us! Under the direction of the Sales Management Team, the LiveChat Sales Tech I aids customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.

QUALIFICATIONS

  • Education: High school diploma or an equivalent combination of education and experience.
  • Must have or have the ability to acquire automotive knowledge in all supported vehicles.
  • Excellent sales ability and some product knowledge or ability to learn.
  • Ability to maintain attendance as defined by company policy.
  • Ability to maintain professionalism and use tact when dealing with difficult customers.
  • Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel) 
  • Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended. 
  • Excellent organizational skills with the ability to handle multiple tasks simultaneously.
  • Oral and written communication, interpersonal skills.
  • Ability to prioritize workload and meet deadlines.
  • Upon hire, successful completion of the Turn5 sales new hire training program.
  • Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, IN, NV, or UT
  • Bi-lingual a plus

PERKS & BENEFITS

  • Health Insurance: Medical, dental, and vision coverage 
  • Financial: 401(k)/Roth plans with generous company match!
  • Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
  • Automotive Enthusiast Program:
    • Employee Discounts – All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14. 
    • Vehicle Mod Program – Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles. 
    • Race Reimbursements – Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees. 
  • Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered – up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Handles customer communication via calls, text messages, and online chats regarding automotive accessory orders, product inquiries, and returns.
  • Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
  • Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
  • Uses excitement and product knowledge to sell automotive accessories.
  • Uses sales in one category to suggest corresponding modifications to enhance the customer’s vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
  • Builds rapport with customers to foster repeat business up to and including service-related issues.
  • Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
  • Efficiently enter and process orders, returns and customer inquiries (ESD Updates, Cancellations, etc.).
  • Answers questions/educates customers, providing purchasing suggestions as necessary.
  • Utilizes all available programs to achieve bi-weekly sales goals & performance metrics – chats, phone, texting tool, tickets, quotes, etc.
  • Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
  • Notifies Sales leadership team of trends or problems encountered.
  • Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
  • Participates in special projects and performs other duties as assigned.
  • Performs various assigned tasks directed from leadership team.

ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act – To be performed with or without reasonable accommodation)

  • Visual and hearing capability.
  • Ability to sit for long periods of time.
  • Ability to maintain attendance as defined by company policy.
  • Ability to work under pressure in order to meet strict deadlines.
  • Ability to operate general office equipment i.e. fax machine, photocopier, computer printer
  • Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. In order to satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.

#Sales

Gameday Monitor, MLB (Seasonal)

Overview

MLB is currently seeking part-time seasonal Gameday Monitors for the upcoming 2024 Major League Baseball season to provide quality assurance for live video and audio streams on MLB.TV. Ideal candidates will be available to work a minimum of 25 hours per week and must possess MLB’s core competencies in areas such as collaboration, communication, critical thinking and relationship management.

Please note, Gameday Monitors will work remotely and must have a keen attention to detail, strong writing skills and will need to be actively engaged with their teammates during each shift.

Responsibilities 

• Monitor assigned home and away broadcast feeds in accordance to the daily gameday schedule. These feeds include but are not limited to pre and post game shows, audio streams and regional broadcasts for each designated game.

• Adhere to quality control guidelines and procedures without frequent supervision.

• Communicate gameday related issues immediately to the appropriate teams. 

• Provide detailed reports that recap any issues that occurred during the game.

Requirements

• A flexible schedule tied to the Major League Baseball season with availability on nights, weekends, and holidays is a must. 

• A minimum of 25 hours per week is required for this position, no exceptions.

• Reliable WiFi, stable hardwire and home broadband network connection is essential.

• Ownership of at least 3 streaming devices such as a smart television, tablet, computer (PC and/or Mac), Apple or Android phone, Xbox, Playstation 5, Chromecast, etc. is preferred.

• Excellent communication skills to relay any issues or troubleshooting concerns to the appropriate channels is required.

 • Ideal candidates are comfortable working in highly visible positions.

Desired

• Familiar with MLB.com, MiLB.TV, MLB.TV, MLB At Bat and other streaming services. 

• Experienced with providing quality assurance in digital media roles.

• Avid baseball viewers with a strong knowledge of the game are encouraged to apply.

• Prior sports industry experience is a plus.

Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $16.00 to $16.00. The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.

Vehicle Researcher

Job Description

Company Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Job Description

This is a full-time remote position

Perks: Full and comprehensive benefits programs starting on your first day, 24 days of paid vacation/holidays in your first year plus sick days, Employee Assistance and a Referral Program

Compensation: $18

The Auto Appraiser assists in the vehicle insurance claim settlement process. The goal is to provide our insurance adjusters with a third party unbiased fair market value for a vehicle that has been deemed a potential total loss.  We use resources, such as the Kelly Blue Book, NADA to do research on the loss vehicle.  Reports are completed by finding comparable vehicles for sale that match the loss vehicle as closely as possible, then making monetary adjustments to the advertised value based on options, equipment, model years, and other configurations differences.

Responsibilities include, but are not limited to, the following:

  • Researches comparable values on vehicles, parts and equipment through online research and outbound phone calls to experts in the appropriate industry.
  • Provides fair market valuation reports per each customer’s specified parameters using specified resources and procedures.
  • Maintains specified level of technical expertise of systems and industry in accordance with departmental requirements.

Qualifications

  • High school diploma.
  • Type 35+ WPM.
  • Knowledge of insurance/automotive industry a plus.
  • Ability to analyze information.
  • Strong math skills.
  • Ability to research information using web- based tools.
  • Strong attention to detail.
  • Minimal affinity for vehicles, either personally or professionally, E.G.: Recognition of; types, configurations, options, and equipment.
  • Demonstrated ability and capacity to learn.

Job Complexity: Works on assignments that are complex in nature, requiring them to use judgment in decision making.

Supervision:   Works under close supervision. 

Experience: Typically requires less than 2 years of related experience.

Written Abilities: Proficient grammar, sentence structure and written communication skills.
Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.71 – $18.00 hourly and will be based on a number of additional factors, including skills, experience, and education.   The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.   Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.   #LI-Remote #LI-VH1 #MIT

Virtualization – VDI

  • Handles day-to-day VMware vSphere operational tasks including but not limited to:
  • Performance analysis of overall system health
  • Disk and Network management, configuration, and troubleshooting
  • Apply software updates and deploy new systems
  • Troubleshooting performance or configuration issues on virtualization platform hardware
  • Perform root cause analysis for issues / provide workarounds to ensure business continuity
  • Troubleshooting performance or configuration issues on VDI platform hardware
  • Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues
  • Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customer’s expectations and within the agreed Service Level Agreement (SLA)
  • Create and maintain client technical documentation

Software Developer

WHAT YOU’LL DO:

  • Create Innovative Solutions: Use your technical expertise and understanding of software design concepts to develop prototypes and solutions throughout the software development lifecycle.
  • Identify Improvement Opportunities: Find areas for improvement in existing code and implement those improvements to drive impactful change.
  • Collaborate and Provide Expertise: Work closely with architects and technical leaders to define the team’s technology roadmap and vision, and provide expertise and input to coding standards.
  • Drive Automation and Process Improvements: Self-direct to automate and improve business processes and interactions with limited guidance.
  • Contribute to System Design: Recommend technical solutions for business problems, and contribute to system and service design to make a significant impact on BECU’s journey.
  • QUALIFICATIONS: Minimum Qualifications:
  • Bachelor’s degree in computer science or related discipline required, or equivalent work experience.
  • Minimum two years of experience designing software and writing production code in a team environment required.
  • Experience delivering highly scalable solutions in multiple programming languages and technical environments required.
  • Expertise in Test Driven Development concepts, methods, and tools. Demonstrated experience in unit testing required.

Strategy Analyst 

  • Work collaboratively across research, technology, and advisory services teams to ensure adequate material is documented and available for BD activities
  • Develop with guidance, and oversee maintenance of, analytic sales reports and business level quantitative KPIs
  • Additional duties may be assigned as needed

Position Requirements:

  • Bachelor’s degree in business administration, information management, liberal arts, or related field.  MBA, MPP, MS, or other relevant graduate degree strongly preferred.
  • 3-5 years of relevant work experience, ideally working with cross-functional technology and advisory services teams in a health technology or health policy consulting context where strategy and business development were the primary responsibilities.
  • Working knowledge of technology processes such as software development lifecycle (SDLC), extract/transform/load (ETL), and tools (Jira, Confluence, Tableau).
  • Proficiency with Microsoft Office Suite products, including expert level knowledge of Excel. Superior VBA skills preferred.
  • Ability to apply technology to provide solutions for decision makers regarding complex business insights.

SQL Database Application Administrator

Your role in our mission

  • Prepare, package, coordinate and implement production release and fixes. Identify and advise on issues and necessary remediations as appropriate.
  • DDL/DML expertise, optimizing and performance tuning using execution plans, SQL Profile and Database Tuning advisor. Application development or PowerShell automation experience a plus.
  • Troubleshoot application database connectivity, SQL Server issues, query performance, disaster recovery and other issues.
  • Ability to work independently and as part of a team, under close deadlines and potentially stressful situations.
  • Ability to manage multiple priorities, deliverables, and responsibilities.
  • Develops and utilizes best practices, checklists and defined processes.
  • Support during non-regular hours, nights, weekends, may be required.
  • Agile/Kanban, HIPAA, Health Care (Medicaid) familiarity a plus.
  • Demonstrated desire and capacity to learn new technical skills
  • Assists in the design of basic technical programs for projects or enhancement to existing programs.
  • Monitors database activity and files usage, and ensures necessary resources are available. Determines data to collect and analyzes information Investigates and resolves technical database issues of significance.
  • Oversees the analysis and determination of database performance characteristics, informational needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities for more complex databases.

Senior Accountant (Remote)

This is a full-time, remote role with opportunities to manage others as the business grows. Typical weekly responsibilities include:

  • Overseeing staff accountants and providing feedback through regular one-on-one meetings
  • Posting weekly or monthly activity for clients into their cloud-based accounting system
  • Performing month-end reviews and reconciling accounts against bank and credit card statements
  • Generating journal entries and any other accruals or adjustments needed for our clients
  • Utilizing web-based tools to process payments for clients that utilize outsourced A/P functions
  • Generating monthly or quarterly reporting dashboards for clients
  • Responding to client inquiries for information about transactions, and assisting them with minor technical issues in the stack of technology we’ve designed for them
  • Assisting with running payroll for clients as needed
  • Processing monthly and quarterly sales tax returns
  • Provide training to clients on the various systems they use as needed

Technical Help Desk Specialist

This is a Remote/Work from Home position reporting to the CEX Manager. 

What you will do:  

  • Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents, requests, and demands.
  • Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier III support. 
  • Providing basic user training in support of off-the-shelf applications and office products. 
  • Performing remote system repair using remote tools (cobrowse). 
  • Maintaining and updating records and tracking databases.
  • Collaborating with Tier III team members and departmental leadership to resolve emergent customer impacting issues.
  • Using best practices and knowledge of internal or external business issues to improve products or services.
  • Meeting departmental performance KPIs, goals, objectives, and responsibilities.
  • Escalates, monitors, tracks, and reports on problems in appropriate trouble management systems to ensure timely resolution and accurate issue documentation.
  • Demonstrates ownership in troubleshooting and resolving technical issues as well as identifying trends and root causes.
  • Establishes and maintains effective relationships with customers and appropriate follow-up. 
  • Demonstrates knowledge and application of company policies and procedures while applying sound judgment within scope of support. 

Technical Enablement Manager

  Partner with Cross Functional stakeholders to develop training materials, enablement tools, and presentations.

·        Design courses, tutorials, guides, webinars, and demos for various skill levels.

·        Facilitate internal and external training sessions on Quickbase capabilities.

·        Co-facilitate internal product training for employee onboarding and ongoing skill development.

·        Design and conduct advanced product training for specialized teams or individuals.

·        Evaluate training effectiveness through assessments and feedback mechanisms.

·        Provide responsive support and personalized guidance to Quickbase users.

·        Stay informed about Quickbase updates and industry trends for training.

Qualifications:

·        Bachelor’s degree preferred in relevant fields: Education, Computer Science, IT, or Business Administration.

·        1-2 years of Customer Success or related experience.

·        Demonstrated Quickbase experience, showing mastery of functionalities and customization preferred.

·        Expertise in training content creation and delivery, with proficiency in instructional design principles.

·        Proven ability to facilitate effective, engaging in-person and virtual training sessions.

·        Possess strong communication skills with the ability to translate complex technical subjects into understandable and engaging content.

·        Strong analytical skills for assessing training needs and driving continuous improvement.

Technical Account Analyst

  • Work with cross-functional teams to streamline reporting/dashboards to drive efficiency.
  • Assist with building quarterly and annual business reviews including data pulls, analysis, and creating graphs and charts.
  • Learning and Improvement
  • Committed to continuous learning and improvement in the field of programmatic data analysis including the capability to interpret data, extract insights, identify correlations, and make data-driven recommendations. 
  • Continuous learning of the prominent technologies within ad tech: bidstreams, DSPs, ad serving, programmatic buying, measurement and data targeting
  • Perform project-based work as needed

Required Qualifications & Skills:

  • Minimum of 2 years coordination role experience in a programmatic advertising role such as sales, optimization strategy, account management, data analytics, marketing or similar type organization.
  • Skilled in reviewing complex reporting with the ability to use data and reporting tools to solve problems and identify opportunities.
  • Very organized with great attention to detail
  • Excellent written, oral communication and presentation skills
  • Strong team player, as well as an efficient individual contributor
  • Proficient knowledge of Excel and PowerPoint
  • BA / BS degree or a equivalent work experience

Market Intelligence Analyst

Key Role Responsibilities: 

  • Source high-quality datasets, create basic ETL processes, and organize data in our data warehouse (Snowflake). 
  • Develop research topics in collaboration with the Content and Membership teams 
  • Prepare datasets and analyses for use across the business 
  • Conduct original (quantitative and qualitative) research and develop thought leadership
  • Collect and use proprietary data to provide new insights to the industry 
  • Prepare research, outlines, visualizations, and presentations for use by the VP of Market Intelligence
  • Research and write data-driven reports for our members
  • Become a thought leader in the industry, and begin presenting analyses on the BiggerPockets media channels as requested by the content team 

About You: 

  • You have at least 2-5 years of experience as a financial/business/data analyst, a career in economics, or a relevant master’s degree
  • Capable of managing the entire analytical workflow: sourcing data, ETL, data prep, EDA, visualizations, preparing reports, etc. 
  • Passion for presenting on media channels and creating content
  • An unbiased mindset that seeks objective truth, and examines all sides of a question
  • A natural curiosity and desire to uncover new insights 
  • A passion for, and experience with real estate investing 

Accounts Payable Clerk

perform monthly reconciliation of credit card statements and resolve any discrepancies.

• Collaborate with internal departments and external vendors to address payment inquiries and resolve issues in a timely manner.

• Assist in month-end closing activities and provide support for audits as needed.

• Utilize accounting software such as Concur and Great Plains.

• Apply advanced Microsoft Excel skills, including pivot tables and vlookups, for data entry and record-keeping.

• Process customer credit applications and maintain accurate customer credit records in a timely manner.

• Monitor customer credit accounts and take appropriate action to collect delinquent payments.

Requirements

• Must possess at least 1 year of experience as an Accounts Payable Clerk or in a similar role

• Proficiency in using Accounts Payable (AP) systems

• Strong data entry skills

• Experience in invoice processing

• Proficiency in Microsoft Excel including knowledge of Excel formulas

• Prior experience with Concur software for expense management (plus)

TCE Data Entry Clerk

Provides support to the Transfer Credit Evaluation Department (TCE) by updating the Transfer Credit Evaluation Database (TED). Duties include data entry, updating existing records, and removing erroneous and outdated data. This is an entry-level, temporary position that reports to a Team Manager within the Evaluation Team of TCE.

Responsibilities

  • Maintains Transfer Equivalency Database (TED) by entering new and updated equivalency/applicability information as well as removing outdated entries
  • Verifies entered data by reviewing, correcting, deleting, or reentering data
  • Maintains operations by following policies and procedures and reporting needed changes
  • Prepares source data for computer entry by compiling and sorting information

Requirements

  • Proven experience as data entry clerk (preferred)
  • Fast typing skills and accuracy
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Working knowledge of office equipment and computer hardware and peripheral devices
  • Good command of English both oral and written and customer service skills
  • Great attention to detail
  • Working knowledge of office equipment and computer hardware and peripheral devices

Education

  • High school degree or equivalent 

AI Writing Evaluator (Tier 1)

Remote anywhere in the United States, Canada, New Zealand, Australia, United Kingdom, and Ireland

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. In this role, you will coach an AI model by assessing the quality of AI-generated writing, reviewing the work of fellow writing evaluators, and crafting original responses to prompts in order to teach the model what truly excellent writing looks like.

We will be selective in terms of writing ability but we encourage you to apply if you feel you have an excellent command of English reading and writing. View this doc to get a sense of what the work is like. More questions? You’ll have an opportunity to speak with a member of our team during your onboarding. For now, here’s our team member Ruut talking about her experience with Outlier:

Highlights:

  • Flexible work schedule: Work whenever and wherever you want
  • Weekly payouts: Automatically receive timely payments (no invoicing!)
  • Unlock opportunities: Gain experience in the field that will dominate the next decade and beyond

What you’ll be doing:

  • Rating the quality of AI-generated writing on rubrics such as factuality, completeness, brevity, and grammatical correctness
  • Reviewing the work of fellow human writers
  • Responding to prompts with top-tier original writing

Requirements:

  • Currently enrolled in or completed an Associates’ degree or higher from an accredited institution
  • A strong sense of writing style paired with exceptional English-language spelling and grammar
  • A critical eye and the ability to clearly explain the strengths and weaknesses of a given piece of text
  • This opportunity is currently open to people who live in the following countries: United States, Canada, New Zealand, Australia, United Kingdom, and Ireland

Compensation

$15+ USD per hour pending resume review and skills assessment. No earnings limit. You will be eligible for weekly project and referral rewards.

PLEASE NOTEWe collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Data Entry Operator – Work from Home

Job Details

Description

DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 52nd year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

  • Must maintain a general understanding of policies and procedures
  • Possess strong interpersonal skills using tact, patience and courtesy
  • Maintain the ability to collect, research, organize and analyze data
  • Possess the ability to work as a team member, but also independently at times with limited direction
  • Successful at working in a fast-paced environment
  • Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines

Required Experience:

  • High School Diploma or equivalent required
  • At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
  • Must be proficient in data entry skills including keyboard, mouse, 10 keypad
  • Basic knowledge of Microsoft Office

Successful candidate must be able to work the following schedule: 

Monday: Starting time 4:00 am ET

Tuesday – Friday:  Starting time 4:30 am ET 

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

  • Work From Home!!!
  • Paid Training
  • $$$ Bi-annual Bonuses to those Who Qualify*! $$$
  • Health Club Reimbursements
  • Career Growth Opportunities
  • Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
  • Exciting, Fun and Supportive Virtual Work Environment
  • Coworkers Who Feel Like Family; We celebrate you!

Social Media Video Evaluator (English-United States)

About Appen

Appen, a global AI leader, stands at the forefront with a network of over a million skilled contractors spanning 130 countries. We leverage cutting-edge AI-driven data annotation techniques to enhance AI systems for major tech companies and various industries. Our core values include a commitment to ethical AI and fostering a diverse and inclusive environment.

Are you a social media enthusiast with a keen eye for detail and a love for video content? We have an exciting opportunity for you to turn your passion for social media into a rewarding job. Join Project Touchet V6 and get paid for evaluating short-form videos across various social media platforms!

Job Description:

As a Social Media Video Evaluator, you’ll play a vital role in our task-based project. Your main responsibilities include watching, evaluating, and entering data for short-form videos on specific social media platforms. Your insights will help us understand how well these platforms align with user interests and preferences.

Key Responsibilities:

– View a total of 750 videos, divided across the three platforms, with a critical eye for detail.

– Enter data for each video accurately and efficiently into our internal tool.

– Provide specific metrics and feedback at the conclusion of video viewing.

Key requirements:

– Must be currently located in the United States

– Ability to create an anonymous email for project use

– Ability to create temporary accounts on specified social media platforms

– Access to an iOS or Android mobile device with sufficient storage space and ability to screen record

– Commitment to completing tasks within provided deadlines

Compensation:

Your effort and dedication will be rewarded. You will receive a competitive pay rate for completing the full 750-video evaluation task, which is estimated to require around 25 hours of your time. Payment will be based on full completion of the task, there will be no partial payments.

$300 – $300 one-time

Manager, Technical Writer – Capital One Software (Remote)

Overview

Locations: US Remote, United States of AmericaManager, Technical Writer – Capital One Software (Remote)

Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale.

Through this journey, we’ve developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. Capital One Software is the Line of Business that supports Capital One’s imperative to make our software available to others. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud.

Capital One has been building cutting edge SaaS products, and now we are ready to release our own set of products externally.


Capital One Software is hiring a Manager, Technical Writer to support customer enablement for new and existing products. This candidate will be responsible for creating various customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS. The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences.



Basic Qualifications:

  • Bachelor’s degree or military experience.
  • At least 5 years of technical writing experience.
  • At least 1 year of experience with Markdown and Git 

Preferred Qualifications:

  • 1+ year experience working with topic-based authoring, specifically MadCap Flare, Confluence, and Hugo. 
  • Ability to collaborate with developers to translate their content into easily understood documentation
  • Experience writing in an Agile software development process
  • Solid understanding of data management technologies and processes
  • 7+ years of technical writing experience
  • 1+ year experience with SDLC
  • 3+ years experience in software development
  • 1+ year experience in a financial services industry
  • 3+ years experience working in an Agile environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $108,700 – $124,100 for Manager, Process Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Data Entry Specialist -REMOTE

Salary Range:$12.00 To 12.00 Annually

 Data Entry Specialist

Are you looking for a quiet, casual work environment? Do you have strong attention to detail and a can-do attitude? If so, this may be the job for you!

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking Data Entry Specialists to join our team!

What you’ll be doing?

Principal Responsibilities:

  • Accurately enter data in the QuickClaim system using the constant supply of images
  • Identifying document types based off the provided documentation
  • Review and verify entered data meets or exceeds quality requirements
  • Ensure all Personal Health Information (PHI) is kept confidential following HIPAA standards
  • Professionally interacting with other staff as needed
  • Make recommendations for improvement or enhancement to job processes
  • Work until all tasks are completed for the day
  • Perform other basic office duties as assigned

Hourly Pay and Available Schedule

  • $12 per hour 
  • Part-time and full-time openings available. Full time preferred. Minimum of 20 hours per week required. 
  • Available shifts vary between 8:00am-9:00pm CST, Monday-Friday.

What we’re looking for?

Required skills:

  • Self-motivated with a strong work ethic
  • Ability to multitask and move quickly
  • Ability to stay focused and on-task
  • High attention to detail while being efficient
  • Quick learner, ability to follow basic or difficult instructions when needed
  • Required to maintain confidentially of client data
  • Must be able to read and speak English
  • WPM Typing Test: The requirements for this typing test are 50 WPM @ 95% accuracy
  • KPH Typing Test: The requirements for this typing test are 4,500 KPH @ 95% accuracy

Why this is the company for you?

Top Benefits & Perks:

  • A company culture that is authentic and values teamwork, humility, and fairness! We work hard for our customers and have fun along the way!  
  • A professional development and growth-oriented workplace
  • Generous benefits including, health insurance, dental insurance, vision insurance, short-term, and long-term disability
  • 401(k) with a company match to provide a better future in your retirement years
  • Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day

Who is Smart Data Solutions? 

Smart Data Solutions is a technology vendor that brings 22 years of healthcare experience using intelligence and automation to extract data from front office mailroom operations. Today, the company is expanding out from its front office focus and targeting its open-source automation and AI engines toward the entire healthcare operations value chain.  One of the key benefits of working with Smart Data Solutions is their specialized approach to data capture and automation. Smart Data Solutions takes a comprehensive approach to image and document processing, using multiple engines and hundreds of thousands of lines of code to ensure accuracy and make sense of data. Smart Data Solutions has also invested heavily in EDI interoperability, with clearinghouse capabilities that enable them to pivot towards providing value-added services. Using the data they have collected, they are able to offer population health insights to clients, helping them make informed decisions about their largest areas of spending and identifying potential opportunities for cost savings. 

Smart Data Solutions’ global headquarters are just outside of St. Paul, MN with 400+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 500 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, regional health plans and TPAs, handling over 2 billion transactions of varying types annually with a 98%+ customer retention rate. SDS plans to continue investments into meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS has partnered with a leading growth-oriented investment firm, Parthenon Capital Partners, and the Blue Venture Fund, a unique collaboration among Blue Cross Blue Shield (BCBS) companies, to further accelerate expansion and product innovation.

Controller – Health and Wellness – California REMOTE

1. Financial Reporting and Analysis:

  • Prepare monthly, quarterly, and annual financial statements, including cash flow projections, profit/loss, balance sheet statements, etc.
  • Analyze financial data, trends, and performance to provide actionable insights.
  • Manage expenses in Quickbooks Online, record all financial transactions, post debits and credits, and adjust entries.
  • Monitor and pay all company credit cards and compile all receipts. 
  • Verifying and analyzing financial data using MS Excel
  • Provide financial analysis and insights to support decision-making.

2. Budgeting, Forecasting, and Cash Management:

  • Develop and manage the annual budgeting process.
  • Collaborate with department heads to establish and track budget performance.
  • Create financial forecasts to support strategic planning.
  • Identify cost-saving opportunities and process improvements.
  • Monitor daily cash flow and liquidity, ensuring adequate funds are available.

Account Analyst

Responsibilities and Qualifications

Essential functions include but are not limited to:

  • Assist with completing the billing process for Strategic and Individual Accounts.
  • Reconcile eligibility, premium and billing files monthly to resolve discrepancies to ensure accurate and complete reconciliations
  • Communicate and work with external partners and clients regarding discrepancies
  • Research payment allocation issues in which the billing table does not match the allocation.
  • Serve as support for the Financial Services Department including Cash Posting Specialists and other Analysts.
  • Review and report monthly aging balances on accounts as it relates to our dental and vision business.
  • Provide status updates of each assigned account and collectability of unpaid premiums.
  • Complete Schedule A Form 5500 as requested by groups.
  • Provide quality, professional customer service to all internal and external clients.
  • Perform other duties as assigned.

The minimum qualifications for the ideal candidate include: 

  • High School diploma or equivalent (required); Associate degree in related field (preferred).
  • Minimum 4 years of banking/accounting experience, data analysis experience.   
  • Healthcare insurance background is a plus.

Sr Data Quality Analyst

WHAT YOU’LL DO:

  • Develop and Maintain Data Governance Standards and Procedures: This isn’t just about ticking off tasks on a list. It’s about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.
  • Identify and Manage Data Quality Issues and Improvement Opportunities: Your keen eye for data quality will drive meaningful improvements, ensuring that data integrity remains a top priority at BECU.
  • Define Data Quality Metrics and Business Rules: Chart a course for data quality excellence by defining metrics and business rules that will shape the future of our data management processes.
  • Collaborate and Drive Change: Partner with various teams and stakeholders to drive process changes and implement additional data quality monitoring based on real business requirements.
  • Create and Produce Data Quality Reporting: Provide valuable insights through the creation of scorecards, dashboards, and ad-hoc reporting, ultimately shaping the way we understand and leverage data quality.

Corporate Controller

What you will do:    

  • Oversee and responsible for the accurate and timely completion of the financial closing process on a monthly, quarterly, and annual basis, ensuring reliability and compliance with applicable standards.
  • All general ledger items, including revenue recognition, A/R, A/P, accruals, capitalization policy, and equity accounting.
  • Biweekly payroll in full compliance with federal and state laws.
  • Response to external audits with accounting, lender, tax, and regulatory counterparts.
  •  Ensure compliance with taxes, including federal and multistate income tax and sales & use tax.
  • Work closely with tax preparers to optimize income tax handling and direct the preparation of property and sales tax returns while addressing related queries.
  • Coordinate with tax preparers to complete income tax filings and coordinate communication regarding filing requirements and estimates with investors.
  • Prepare and submit required reports for federal, state, and local tax authorities.
  • Partner with the broader financial organization to provide seamless treasury management.
  • Monitor cash needs and provide projections that support a smooth process for distributions, debt draws, etc.
  • Maintain day-to-day banking relationships and manager lender compliance to support operational and strategic needs.
  • Continuously analyze, update, and manage accounting processes and tools to ensure best-in-class accounting practices.
  • Adapt to company growth and evolution by selecting and integrating appropriate systems for payment collection, ERP, invoice approval, and employee reimbursement.

Hourly Accountant

  • Bank account transaction review and general ledger coding (e.g., prepaids, accruals, credit card spend)
  • Daily review and management of the AP email and AP Slack channel, including responses to vendor or employee questions, vendor setup and processing/coding of invoices
  • Management of AP system (Coupa) integration errors, payment errors and workflow errors (potentially daily)
  • Monthly Agent/Partner commission review and coding
  • Payments to accounting-owned vendors (e.g., various taxes, licenses, other fees)
  • Daily Positive Pay review and response for multiple bank accounts (daily process by which the banks flag potentially fraudulent checks)
  • Weekly review of scanned accounting mail
  • What professional characteristics and experience do you need?
  • BA/BS degree in accounting
  • 1-2+ years of experience in corporate accounting. Insurance / financial services experience is a plus
  • CPA is a plus
  • Familiarity with US GAAP, familiarity with statutory accounting principles is a plus
  • Experience navigating a large ERP environment
  • Proficiency in MS Office products – intermediate to advanced knowledge of MS Excel
  • Experience in Workday and Blackline a strong plus

Staff Business Analyst (Revenue and Product Growth)

  • Develop and maintain product growth models to forecast and optimize company revenue streams based on a data-constrained environment (i.e. leveraging external as well as internal info and reliable proxies).
  • Create product growth models across a multi-product environment, and recommend strategies to drive product adoption and expansion.
  • Analyze product performance and market trends to identify growth opportunities.
  • Collaborate with cross-functional teams to implement data-driven decisions for revenue and product growth.

What you’ll bring:

  • Bachelor’s degree in Business, Statistics, Economics, or a related quantitative field.
  • Minimum 10 years of experience in product growth/revenue modeling and growth analytics.
  • Proficiency in statistical analysis and data visualization tools (e.g., Python, R, Tableau).
  • Demonstrated experience in cross-company collaboration, working with complex data sets, limited data and driving products and the company forward from a business perspective.
  • Strong communication and presentation skills; translating data into valuable business insights.
  • Experience running and analyzing A/B tests.
  • Excellent quantitative and qualitative skills, you are able to break down highly complex problems involving large amounts of data.
  • Strong storytelling skills and ability to tailor data and insights to different audiences.
  • Strong project management capabilities and ability to drive multiple work streams of varying complexity.

Investment Accountant III

What does it take to be successful in this role?

• Advanced proficiency level using Microsoft Office suite software, VBA/macro experience preferred

• Excellent problem solving, critical thinking and time management skills

• Advanced user of SAP, BW or similar software preferred

• Comprehensive knowledge of generally accepted accounting principles (GAAP) and the accounting standards codification (ASC)

• Knowledge of specific insurance/investment accounting principles preferred

• Strong knowledge and demonstrated experience performing financial analysis, reporting, and/or process improvement

• General understanding of investment products preferred

Education & Experience Required

  • Bachelor’s Degree In accounting, finance or a related field
  • Four years of professional job-related work experience in investments or related accounting/reporting

Or an equivalent combination of education and experience

Cash Remittance Patient Accounts Receivable

Duties & Responsibilities

  • Maintain and oversee the correspondence process, including pulling and posting batches to EPIC, reviewing documentation for remittance denial codes and posting zero-dollar payments 
  • Print daily lockbox images and bank statement
  • Review insurance explanation of benefits and post payments to host system
  • Post payments and ensure allowances, adjustments and write-offs are posted correctly
  • Post denial reasons and forward to appropriate representative for further review
  • Process zero pay explanation of benefits and post appropriate reasons for zero pay
  • Verify electronic remittances are posted accurately
  • Process and post credit card payments
  • Investigate unidentified cash and resolve misdirected payments
  • Maintain customer service level standards with the client personnel, patients, and colleagues
  • Analyze correspondence for denial trends and report findings to appropriate internal leadership
  • Attend client meetings to present and discuss trends on a routine basis

Manager, Financial Reporting

The Contribution’s You’ll Make:

  • Coordinates U.S. GAAP and/or statutory reporting to ensure the timely, accurate completion of financial reports for all required filings
  • Provides financial analysis and reporting to management on a quarterly, monthly and annual basis
  • Stays abreast of financial reporting and regulatory developments which can impact the company and ensures compliance with all regulations
  • Performs advanced problem solving and complex analysis
  • Organizes and manages projects to completion;  leads implementation of process improvements
  • Manages the functionality of financial reporting systems and applications
  • Leads other analysts in establishing, modifying, documenting, and implementing reporting processes and control procedures
  • Manages associates within the function including completion of assigned duties and reporting responsibilities, coaching, objective setting, feedback, appraisals and development planning
  • Other duties as assigned.

Minimum Knowledge & Experience:

  • Bachelors degree in accounting, finance or related field
  • Minimum 7 years external reporting experience required, statutory reporting experience highly preferred.
  • CPA, CFA, MBA or similar designation
  • Managerial experience with direct reports

Credit Balance Specialist


The Credit Balance Specialist performs review of all credit balances within Revenue Cycle. Job duties include, but are not limited to, analyzing all credit balances both patient and insurance. They will process patient and insurance refunds. They will perform these duties while meeting the goals of Ensemble, as well as meeting the regulatory compliance requirements.

Credit Balance Analyst will review accounts with a credit balance.

Generate overpayment letters to insurance carriers

Review overpayment requests from insurance carriers

Prepare Medicare Quarterly Balance Report

Strategic Engagement Manager

As a Strategic Engagement Manager at Starburst your responsibilities will include:

  • Strategic Account Management: Serve as the primary point of contact for strategic accounts, building and nurturing relationships with key stakeholders to understand their business objectives, challenges, and opportunities.
  • Client Advocacy: Act as a trusted advisor to clients, advocating for their needs within the organization and championing the adoption of Starburst Data solutions to address their data access and analytics requirements.
  • Solution Consulting: Collaborate with clients to define and articulate their data access and analytics strategies, providing guidance on best practices, solution architecture, and implementation approaches to achieve desired outcomes.
  • Project Management: Lead cross-functional teams in the planning, execution, and delivery of strategic initiatives, ensuring alignment with client expectations, timelines, and budgets.

Clinical Data Abstractor

This role is fully remote and we have a variety of employment opportunities. This will initially be a part time role and has the potential to convert to full time. 

Required Qualifications : 

  • 2+ years direct VQI Registry Abstraction experience for a Health System or Hospital
  • Current abstracting experience. Actively abstracting within the past 12 months highly preferred
  • Experience and knowledge of several medical registries with relevant clinical background
  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate. 
  • Ownership approach to workload, ability to work independently 
  • Organized with a high attention to detail and commitment to accuracy
  • Excellent communication skills. 
  • Team player who is collaborative and can work in an independent environment.  
  • Remote training and onboarding compatible 
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate

Lead Paid Media Strategist

What You Get To Do Every Day:

  • Develop paid marketing strategies that drive ROI for our clients
  • Manage digital advertising campaigns within Google, Microsoft, Facebook, Twitter, and other marketing channels
  • Conduct research and analysis on clients’ industries and results and develop recommendations for improvement
  • Adapt strategies and plans as needed to attain results
  • Create monthly reporting for clients (OuterBox actions taken / work performed, numbers on ad performance and sales, etc.)
  • Work directly with clients to report performance and discuss strategy and recommendations
  • Work collaboratively within the marketing department as well as other OuterBox teams to achieve the clients’ goals within the scope of paid marketing/advertising
  • Provide guidance to a team of strategists to ensure the successful execution of marketing campaigns
  • Other duties as assigned
  • What You Bring To The Role: 
  • 3+ years’ experience with paid advertising in Google Ads
  • Experience developing, executing, and optimizing paid advertising strategy for enterprise level businesses 
  • Excellent organizational, communications and interpersonal skills, especially writing skills
  • Working knowledge of various marketing tools to perform keyword research, competitive analysis, and other search marketing activities
  • Experience with Google Ads Search Network, Display Network & Google Shopping
  • Experience with Facebook Ads and Affiliate marketing 
  • Working knowledge of Google Analytics
  • Proficient with Microsoft Office, specifically Word and Excel

Deal Hunter, Remote

In This Role You Will:

  • Research deals, products, and trends to provide high-quality recommendations to our readers.
  • Analyze the current and historical performance of deals through data to make smart decisions.
  • Stay current with social media (TikTok, Instagram, etc.) for deal opportunities.

What We’re Looking For:

  • Self-Starter: Proven ability to initiate and drive tasks independently.
  • Organizational Skills: Strong capacity to manage tasks, time, and resources effectively.
  • Quick Learner: Rapidly assimilate new information and concepts.
  • Writing and Editing Skills: Exceptional proficiency in crafting and refining written content.
  • Attention to Detail: Meticulous in ensuring accuracy and precision in work.
  • Adaptability: Thrives in fast-paced environments, adept at responding promptly to urgent matters.
  • SEO and Analytics: Understanding of search engine optimization principles and analytical tools.
  • Deal Expertise: Relevant professional or personal experiences demonstrating expertise in deal hunting and shopping.

Data Entry Team Lead

Job Details

Description

Data Entry Team Lead

Location:                         Remote, US (ET and CT time zones preferred)

Employment Type:        Full-Time

Compensation:              $50,000.00-$65,000.00  (Range applies to US candidates only) + Benefits/Variable Comp/Equity – Range may vary based on experience.

Benefits Offered:           Vision, Medical, Life, Dental, 401k

ABOUT THE JOB

OneStream is looking for a Data Entry Team Lead to provide operational excellence with the integrity, efficiency, and availability of data. The ideal candidate values being a team player, enjoys cross-collaboration, has strong critical thinking skills and passion for details. They will be responsible for leading the team to maintain data integrity. This role will seek to gather internal feedback on data quality and propose improvements and/or changes.

This role will be responsible for overseeing multiple tasks/assignments with deadlines and minimal supervision. The candidate must be solution-oriented and demonstrate excellence in organization in order to effectively balance an often high volume of data from a variety of sources. This role is responsible for creating, implementing, and enforcing new data policies to cleanse Salesforce records and have deep understanding of the various data sources to logically monitor data quality. This role will support and work closely with the various business stakeholders across Revenue Operations.

PRIMARY DUTIES AND RESPONSIBILITIES

Primary areas of responsibilities includes but are not limited to:

  • Lead a team of Data Specialists and oversee data quality across core systems
  • Oversee the stability of the internal day-to-day Sales Support ticketing queue
  • Exercise proactive cross-collaboration with the key stakeholders across Revenue Operations and establish clear communication on project statuses/updates in a timely manner for successful delivery
  • Gain a deep understanding of the key day-to-day processes the Data Team manages in Salesforce and lead the team in proficiently executing daily tasks
  • Develop methods and analyze areas for improvement around new and existing processes to enhance data reliability and minimize redundancies, including reporting and monitoring various dashboards
  • Oversee a wide variety of tasks/projects while shifting priorities and tight deadlines
  • Maintain proper documentation as required for training and record retention purposes
  • Drive forward Data Team’s organizational rules of engagement with Sales teams and adherence to business controls

QUALITIES OF A SUCCESSFUL CANDIDATE

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelors Degree or higher preferred
  • Strong Salesforce experience
  • Experience with Microsoft Office Tools
  • 3-5 years relevant experience in Data Quality Management
  • Experience working with Data Loader is a plus
  • Experience working in a SaaS or high-tech company is a plus
  • Strong knowledge of Salesforce and Microsoft Excel
  • Previous experience with ServiceNow platform is a plus
  • Detail oriented with strong organizational and communication skills (written and oral)
  • Ability to work in a fast-paced, collaborative environment as both a team leader and individual contributor

PERSONAL ATTRIBUTES

  • Excellent verbal and interpersonal skills
  • Business acumen for effective cross-collaboration
  • Ability to work independently
  • Results-driven
  • Analytical
  • Detail oriented
  • Flexible and adaptable
  • Legally authorized to work for any company in the country where this position is located without sponsorship.

WHO WE ARE

OneStream® is an independent software company backed by private equity investors. OneStream provides an intelligent finance platform built to enable confident decision-making and maximize business impact.

OneStream unleashes organizational value by unifying data management, financial close and consolidation, planning, reporting, analytics, and machine learning. We empower Finance and Operations teams with AI-enabled insights to make faster and more intelligent decisions every single day. All in a single, modern CPM platform designed to continually evolve and scale with your organization. To learn more visit www.onestream.com.

WHY JOIN THE ONESTREAM TEAM

  • Transparency around corporate structure, salary, and benefits
  • Core value of customer success
  • Variety of project work (not industry specific)
  • Strong culture and camaraderie
  • Multiple training opportunities

BENEFITS AT ONESTREAM 

OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

  • Excellent Medical Plan
  • Dental & Vision Insurance
  • Life Insurance
  • Short- & Long-Term Disability
  • Vacation Time
  • Paid Holidays
  • Professional Development
  • Retirement Plan

OneStream is an Equal Opportunity Employer

#LI-KB2

#LI-Remote

Order Processor/Administrative Assistant/Data Entry (Remote)

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Order Management Specialist is responsible for reviewing every invoice for accuracy and quality, and processing every purchase order/quote on a daily basis. This role will communicate with internal/external customers to address all payment-related inquiries and/or console questions.

 Responsibilities:

  • Review and validate all order paperwork submitted to ensure completeness and accuracy 
  • Review contracts to identify invoicing, special subscription invoicing terms, payment and acceptance terms
  • Provide customers with access to the KnowBe4 console 
  • Quality check invoices prepared by other Order Management team members for customer orders to ensure accuracy before billing customers 
  • Upload Tax Certificates
  • Respond to all emails from customers related to access to the console and billing, or route correspondence accordingly
  • Enter and process all incoming orders accurately and timely.
  • Add single courses to consoles
  • Create Multi Tenant consoles for customers with child accounts
  • Move clients under their MSPs Bulk console
  • Apply presale payments to invoices

Minimum Qualifications:

  • High School diploma or GED
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Fluent in multiple languages preferred
  • Strong verbal and written communications
  • Excellent time management and organization skills

The base pay for this position is $17.50/hr.

We will accept applications until 5/29/2024

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Entry Level AI Projects – English (United States)

AI Services – Data Annotation /

Freelance-Remote /

Remote

APPLY FOR THIS JOB

OVERVIEW 

Eager to delve into the world of AI? We’re looking for quality-focused, tech-savvy freelancers for our AI Data Management projects. Join us for a unique chance to kickstart your career in the AI field! 

This project is an excellent starting point for entry-level candidates. We offer comprehensive learning support, making it a great opportunity to gain experience in data annotation and data rating within the AI field—an industry currently in high demand for skilled specialists, especially those with expertise in localization and linguistic proficiency. 

MAIN DUTIES 

– Engage in diverse tasks and projects related to data management, which may vary depending on the project’s requirements and objectives 

– Follow project-specific guidelines to conduct research  

– Perform data annotation and data rating tasks, playing a key role in the training and improvement of AI models 

– Partake in training sessions and workshops to enhance your skills and knowledge 

– Collaborate with teams to ensure data accuracy and quality 

Project Details 

Schedule: 5-15 hours weekly; set your own schedule 

This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary. 

Employment Type: Freelance

Location: Remote 

Language: English (United States) 

Pay Rate: $16/hour 

By applying, you’ll become part of our Freelance community, opening doors to a range of projects tailored to your skills and availability, particularly highlighting localization and linguistic expertise. 

Payment rates for future projects may vary, ensuring fair compensation that reflects your location, industry, and skill set. 

Joining us means contributing to our current project and becoming part of our dynamic network. 

This is a unique chance to enhance global user experiences and apply your language skills in meaningful ways. 

Requirements

  • Fully Proficient in English (US)
  • Linguistic competency in target language equal to the following: ILR Level 5 or CEF C2
  • Must be located in the United States
  • Web-savvy and able to work in a fast-paced environment
  • Preferably previous experience in Search Relevance tasks, experience with e-commerce searches/websites 
  • Excellent online research skills
  • Attention to detail
  • Performing enough research during allocated time, working within short throughputs 
  • Reliable computer system and internet connection
  • Ability to follow instructions in English and comply with the project conventions and rules expected by the client
  • Must sign a Non-Disclosure Agreement to protect client confidentiality
  • Must pass training and a required quality test before starting work

When you join Welocalize, you have the opportunity to bring your career to the next level:

… receive steady volume of work and long-term partnership {where this applies} 

… professional development: work on exciting projects that will empower you keep learning and growing

… work with multicultural, international team with a great variety of documents and content types  

… 24-hour 6-day a week support from our Community team.

If this opportunity sounds appealing to you, apply below. 

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

TRUST AND SAFETY BEHAVIORAL ANALYST

Job Number: R50025104

Brand: Fox Corporation

Job Type: Technology

Location Type: Remote

Experience Level: Experienced Hires

Location: New York, New York ; Los Angeles, California ;   •   USA Remote **

Job Posting Date: March 27, 2024

**Remote: Fox Corporation has remote/virtual (or “work-from-home”) positions available within the United States to qualified individuals who live in some areas of the United States. Remote opportunities are not available in all areas

Fox Corporation logo

APPLY NOW
 CURRENT EMPLOYEES AND FREELANCERS/TEMPS
PAID BY FOX APPLY HERE*

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

The behavioral analyst is a crucial member of the team responsible for ensuring ongoing community health and brand safety of Fox sites and apps that interact directly with users. 

We strive to:

  • Implement industry-leading trust and safety measures to safeguard our user communities
  • Innovate new methods to improve community health
  • Deepen engagement in user communities and encourage discovery of the wealth of content available across FOX

You will work closely with internal and external partners to drive Trust & Safety priorities, including developing and communicating FOX content policy stances on a variety of topics, and establishing a cohesive content moderation schema across FOX businesses. You will be able to pose relevant questions, and answer them by collecting, analyzing and interpreting data, and you will be comfortable offering solutions and recommendations on the basis of that analysis

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Utilizing data to identify trends in user behaviors across multiple sites and subject matters and understanding their business, brand, and engagement impact
  • Pattern recognition to identify hostile users, inauthentic behaviors [such as spam, bot, misinformation/disinformation], analysis of subjects matters and the nature of the conversations they yield
  • Identification of root causes for decreasing and increasing volume, engagement, and registration/commitment
  • Working with colleagues and vendors to improve policies and models to provide a better environment for end users
  • Working effectively across various business units at FOX to further both user trust and safety and engagement
  • Helping deliver innovative technology solutions to support user safety and increase engagement

WHAT YOU WILL NEED

  • You will be comfortable with the Python data analysis toolset: Jupyter notebook, pandas, matplotlib, numpy and SQL
  • Familiarity with the use of those tools in an AWS environment particularly beneficial
  • You will be adept at handling, processing, and presenting data within a business environment
  • Strong quantitative reasoning and comfort with using metrics and data to inform recommendations and deliver analysis
  • Strong written and verbal communication skills
  • Comfortable collaborating across functions and teams to drive results
  • Data analysis is a must
  • Experience of investigation, analysis, or moderation work especially within trust and safety would be very beneficial

NICE TO HAVE, BUT NOT A DEALBREAKER

  • Desire to learn more in particular about NLP and LLMs would be a bonus
  • Background in psychology, criminal justice, social media, gaming, news or media a plus
  • Handling of large user bases either as a front facing community manager or back-end work also a plus

#Ll-Remote

#Ll-CC1

Learn more about Fox Tech at https://tech.fox.com #foxtech

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Spontaneous application Community Manager (Video Games) – Worldwide – Remote

Please note the applications are open to candidates worldwide and is not limited to just UK residents. Feel more than free to apply regardless of location as those are a 100% remote, Work-From-Home roles.

Currently we are accepting spontaneous applications for multiple positions in the fields of Community Management and Social Media Management. Some of the responsibilities and requirements listed may not be applicable to all roles.Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.

Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.

As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.

Responsibilities

  • Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
  • Responding to comments and player queries in a timely manner.
  • Creating engaging content for social media.
  • Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
  • Assisting the developer by collating and reporting on player feedback.
  • Helping foster and maintain a safe and welcoming environment for a game community.
  • Moderating discussions and comments following set community guidelines.
  • Proactively suggesting new ways to grow and care for your community.
  • Creating and updating corresponding documentation and as needed.

Benefits

As a remote role, we offer flexibility and a nice work-life balance.

Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.

We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.

Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.

Good luck and we look forward to meeting you!

Experience & Requirements

  • Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
  • Excellent written and verbal communication skills in English.
  • Bilingualism (particularly English with Japanese, French, Spanish or German) is a plus.
  • Passionate about video games and social media.
  • Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook…)
  • Expertise with social listening and social management best practices.
  • Experience managing or moderating a thriving gaming community.
  • Higher education in marketing, business administration, communication, adult education, or related fields.

Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.

Note that any position typically requires full-time availabilities although part-time availability might be considered (depending on our projects).

Sr. Director, Financial Systems

  • Lead and manage projects within the finance systems development life cycle; review, clarify, and/or test deliverables; work with the Finance team to define requirements, conduct needs analysis, determine project specifications, identify solutions, and implement recommendations.
  • Manage third party relationships as it relates to financial systems applications and support.
  • Build and develop a team as we scale.
  • Develop and foster a culture of continuous improvement, working with direct reports to provide guidance and direction on process and system improvements to support future growth.
  • Other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree in accounting, finance, economics, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
  • 10 years of progressive work experience leading/managing diverse teams across finance, systems management, etc.
  • 8 years of leadership/people management experience
  • Direct experience leading a financial ERP implementation
  • Must be eligible to work in the United States without need for work visa or residency sponsorship

VP, Digital Performance Marketing

Key Responsibilities 

  • Lead the development of digital acquisitions strategies across paid and owned channels.
  • Drive digital acquisition growth by assessment of the competitive landscape, optimization of existing channel performance and identification of new product placement opportunities.           
  • Work with the product champions, product management teams, digital channel managers, and legal department for asset development designed for digital syndication and consumption. 
  • Partner with digital channel managers on reporting, tracking, and forecasting to help evaluate program performance across all online acquisition channels, aiding in the development of future strategies.
  • Collaborate with business partners to identify efficiencies and improve effectiveness in our acquisition channels through innovations in strategy, targeting, delivery, process, and new capabilities.
  • Qualifications & Experience
  • 6-10+ years business experience, particularly in digital marketing.
  • Creative design and content development experience.
  • Martech, adtech and project management workflow tool experience i.e. Adobe Analytics, AEM, Confluence, Jira, Aprimo, Flashtalking etc.
  • Financial services industry and / or media agency experience preferred.
  • Bachelor’s degree required.

Accounts Specialist, Complex Denials Specialist

  • Monitor claims for missing information, authorization and control numbers(ICN//DCN)  
  • Research EOBs for payments or adjustments to resolve claim 
  • Contacts payers via phone or written correspondence to secure payment of claims; reconsideration and appeal submission.  
  • Access client systems for payment, patient, claim and data info 
  • Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems 
  • Secure needed medical documentation required or requested by third party insurance carriers  
  • Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure 
  • Perform other related duties as required 

Minimum Requirements & Competencies

  • 2-3 years of medical collections, denials and appeals experience 
  • Experience with all but not limited to the following denials- DRG downgrades, level of care, coding, medical necessity
  • Intermediate knowledge of ICD-10, CPT, HCPCS and NCCI 
  • Intermediate knowledge of third party billing guidelines 
  • Intermediate knowledge of billing claim forms(UB04/1500) 
  • Intermediate knowledge of payor contracts- commercial and government

Associate Medical Record Retrieval Specialist

  • Collect medical records according to tight timeframes and facilitates storage of records in secure organizational repositories.  Tracks and documents activity completely and accurately in all systems in a timely manner.  75%
  • Prepares hard copy medical records for conversion into electronic images. 15%
  • Travels to provider offices, medical facilities, or Highmark campus to obtain and prepare medical records. 10%
  • Performs other duties as assigned or requested.

EXPERIENCE

Required

  • One year Prior health care and/or health insurance experience, or related field
  • Proficiency in Microsoft Office Tools:  Outlook, Excel, Word, Visio
  • Must complete all access requirements and requested forms, which may include, but not limited to, providing personal social security number and/or copy of photo identification, as applicable, in order to retrieve medical records.

Preferred

  • PDF viewer/reader/editor, scanners, flash drives, navigation of document repository, tracking requests, and maintaining issues logs
  • Experience and familiarity with medical records, medical terminology, and Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems preferred.

Document Coordinator – Appraisal

Summary

The Coordinator, Document is responsible for obtaining, performing a comprehensive review, filing and updating the system for various documents.

Essential Job Functions may include:

  • Essential Job Functions may include:
  • Orders credit reports on the Equifax website.
  • Performs comprehensive review of credit reports.
  • Orders credit supplements.
  • Identifies issues with credit report (liens, judgments, bankruptcy, fraud alerts, OFAC hits, etc.)
  • Identifies loans where a Borrower is being removed.
  • Identifies employment document needs (CPA letter, business license).
  • Obtains payoffs
  • Obtains written and verbal verifications
  • Obtains Appraisals
  • Maintain regular and punctual attendance

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

QRS Data Processor, Remote

  • Assisting with downloading patient information and reports from internal systems to upload to various payer portals
  • Reformatting reports and saving to PDF files
  • Entering data into spreadsheets for tracking and analysis

Minimum Qualifications:

  • 1-year Healthcare experience
  • General knowledge of medical terminology
  • Previous experience in data entry or other related fields
  • Previous experience in healthcare
  • Comfortable with Windows computer systems
  • Excellent knowledge of word processing tools and spreadsheets (Microsoft Word,  Excel, Google Sheets, etc.)
  • Experience with PDFs, converting images to PDF, and relabeling documents
  • Ability to work independently, and a self-motivated attitude
  • Excellent typing skills
  • High School Diploma or equivalent

Associate Data Scientist in Houston, Texas

The primary purpose of the Associate Data Scientist position is to provide support for building automated image interpretation tools and the extraction of tumor measurements to fulfill the TMI objective. This activity is an important sub-component of the overall function of TMI and requires a combination of computational skill and technical expertise.

This individual will have demonstrated experience with programming languages and scripting methods (Python, MATLAB, C++, CUDA, Bash, and/or SQL), machine learning / deep learning methods, data analytics, and image analysis.

Successful candidates will develop computational methods using AI and deep learning, conduct data analysis and interpretation, collaborate with other data scientists, IT personnel and faculty together to address key clinical challenges that impact our patients.

Technical Expertise

Working with researchers to develop, adapt, and implement computational methods by applying deep learning methods and architectures for the datasets.

Working with minimal oversight with researchers in analyzing, defining, and resolving analytical problems and bugs.