Partner with Cross Functional stakeholders to develop training materials, enablement tools, and presentations.
· Design courses, tutorials, guides, webinars, and demos for various skill levels.
· Facilitate internal and external training sessions on Quickbase capabilities.
· Co-facilitate internal product training for employee onboarding and ongoing skill development.
· Design and conduct advanced product training for specialized teams or individuals.
· Evaluate training effectiveness through assessments and feedback mechanisms.
· Provide responsive support and personalized guidance to Quickbase users.
· Stay informed about Quickbase updates and industry trends for training.
Qualifications:
· Bachelor’s degree preferred in relevant fields: Education, Computer Science, IT, or Business Administration.
· 1-2 years of Customer Success or related experience.
· Demonstrated Quickbase experience, showing mastery of functionalities and customization preferred.
· Expertise in training content creation and delivery, with proficiency in instructional design principles.
· Proven ability to facilitate effective, engaging in-person and virtual training sessions.
· Possess strong communication skills with the ability to translate complex technical subjects into understandable and engaging content.
· Strong analytical skills for assessing training needs and driving continuous improvement.
