Vehicle Researcher

Job Description

Company Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Job Description

This is a full-time remote position

Perks: Full and comprehensive benefits programs starting on your first day, 24 days of paid vacation/holidays in your first year plus sick days, Employee Assistance and a Referral Program

Compensation: $18

The Auto Appraiser assists in the vehicle insurance claim settlement process. The goal is to provide our insurance adjusters with a third party unbiased fair market value for a vehicle that has been deemed a potential total loss.  We use resources, such as the Kelly Blue Book, NADA to do research on the loss vehicle.  Reports are completed by finding comparable vehicles for sale that match the loss vehicle as closely as possible, then making monetary adjustments to the advertised value based on options, equipment, model years, and other configurations differences.

Responsibilities include, but are not limited to, the following:

  • Researches comparable values on vehicles, parts and equipment through online research and outbound phone calls to experts in the appropriate industry.
  • Provides fair market valuation reports per each customer’s specified parameters using specified resources and procedures.
  • Maintains specified level of technical expertise of systems and industry in accordance with departmental requirements.


  • High school diploma.
  • Type 35+ WPM.
  • Knowledge of insurance/automotive industry a plus.
  • Ability to analyze information.
  • Strong math skills.
  • Ability to research information using web- based tools.
  • Strong attention to detail.
  • Minimal affinity for vehicles, either personally or professionally, E.G.: Recognition of; types, configurations, options, and equipment.
  • Demonstrated ability and capacity to learn.

Job Complexity: Works on assignments that are complex in nature, requiring them to use judgment in decision making.

Supervision:   Works under close supervision. 

Experience: Typically requires less than 2 years of related experience.

Written Abilities: Proficient grammar, sentence structure and written communication skills.

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.71 – $18.00 hourly and will be based on a number of additional factors, including skills, experience, and education.   The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.   Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.   #LI-Remote #LI-VH1 #MIT