Employee Relations Business Partner (Retail)

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. We believe including everyone and providing an inclusive environment is necessary to embody our values, and deliver products that serve everyone. The Employee Relations Business Partner (ERBP) provides consulting and direction regarding employee relations matters to managers, leaders and employees within the Retail organization. Key objectives include legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion that fosters the Credo. This is accomplished by a deep partnership with the Centers of Excellence’s (COE’s).

Key Qualifications

  • 10+ years related HR experience
  • 7+ years experience leading investigation and resolution of sensitive and complicated employee relations issues
  • Knowledge of local, state, and federal employment law and regulations
  • Superb communication skills including effective listening, clear and concise writing and presentation
  • Proven interpersonal skills to negotiate, influence, and resolve issues at all levels in the organization and in collaboration with dynamic partners
  • Strong time management and prioritizing ability to balance multiple urgent assignments simultaneously
  • Consistently exhibits levels of discretion, integrity and confidentiality


Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable. Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines and practices. These decisions may have critical impact on the organization and involve a large degree of risk. Evaluate and review employee related decisions in response to employee concerns. Conduct investigations regarding potential misconduct and policy violations. Conduct workplace violence assessments and implement response plans as needed. Develop, communicate and implement company-wide employee relations programs, policies, and procedures. Conduct investigations with varied levels of complexity Conduct training for HR, ER and line management on employee relations topics. Use ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.

Additional Requirements

  • Ability to travel 20-30%

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $118,100.00 and $177,500.00, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

    Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.