In this role, you will:
- The role of the Claims Coordinator is to provide administrative and other support to the Claims Team for the successful operation of the Claims Department.
• Report new claims to the carrier within time period as set by company standard.
• Direct contact with carrier claims department within 48 hours of reporting of all new claims to identify claim number and ensure adjuster assigned to loss.
• Contact with adjusters to monitor status of claims in order to update relevant parties on status (on certain claims when requested).
• Assist Claims Team members with incoming and outgoing claims documentation and ad hoc projects.
• Assisting Claims Team members in preparation of Claim Kits.
• Generate Loss Runs from various carrier portals as requested
• Accurate data entry in EPIC claims management system.
• Setting educational goals to improve personal performance.
• Under supervision of the Claim Team, direct communication with clients to advocate clients’ interest in all claims matters.
• Perform other specific duties and projects as assigned by management
Required Skills:
- 1-2 years of experience
- High school or equivalent education required