Responsibilities and Qualifications
Essential functions include but are not limited to:
- Assist with completing the billing process for Strategic and Individual Accounts.
- Reconcile eligibility, premium and billing files monthly to resolve discrepancies to ensure accurate and complete reconciliations
- Communicate and work with external partners and clients regarding discrepancies
- Research payment allocation issues in which the billing table does not match the allocation.
- Serve as support for the Financial Services Department including Cash Posting Specialists and other Analysts.
- Review and report monthly aging balances on accounts as it relates to our dental and vision business.
- Provide status updates of each assigned account and collectability of unpaid premiums.
- Complete Schedule A Form 5500 as requested by groups.
- Provide quality, professional customer service to all internal and external clients.
- Perform other duties as assigned.
The minimum qualifications for the ideal candidate include:
- High School diploma or equivalent (required); Associate degree in related field (preferred).
- Minimum 4 years of banking/accounting experience, data analysis experience.
- Healthcare insurance background is a plus.
