Claims Specialist 

  • Evaluates and adjusts claims within the adjuster’s authority level.
  • Reports directly on technical matters to supervisor or management.
  • Evaluates and manages litigated claims, determines future course of handling and proper method of disposition.  Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
  • Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.
  • Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
  • Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
  • Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.
  • Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred

What you will bring to C&F:

  • Minimum of three years’ experience handling bodily injury claims.
  • College degree is preferred and a designation and/or insurance related courses are a plus.
  • Obtain and maintain required state licenses.
  • Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
  • Computer skills with a working knowledge of the Microsoft Office suite of programs a must.

LinkedIn Sourcing Specialist

  • Identify and understand active job recruiting needs, including understanding job requirements and developing search strategies
  • Conduct searches using LinkedIn Recruiter including candidate identification and communication, submit qualified candidates for consideration, and refine searches based on feedback from the hiring team
  • Manage LinkedIn Recruiter activities including Inmail allocations, saved searches, search filters, and project status updates
  • Build and manage LinkedIn network for extended reach and candidate connections

Qualifications:

  • Bachelor’s degree and 10+ years of experience working in a business setting
  • General understanding of the roles, responsibilities, and skill requirements of various business functions (e.g., accounting, HR, marketing, business development, etc.)
  • Experience with LinkedIn Recruiter and other filtering strategies is a plus. Transferable skills may include honed research, internet search, data analytics, and database search.
  • Critical thinking, analytical, able to quickly distill information, resourceful
  • Strong communication skills and professional writing and messaging skills
  • Ability to work independently, including developing and improving knowledge and command of the LinkedIn Recruiter tool

Bookkeeper

    Ensure the company keeps track of the money that is earned and spent
•    Keep track of all payments, receivables, and revenues
•    Make journals entries, receive documents and bills
•    Ensures compliance with local, state, and federal government requirements.
•    Reconciling accounts and keeping financial records
•    Identify data irregularities to management
•    Use bookkeeping software, spreadsheets, and databases. 
•    Produce balance sheets, statements, and other financial reports. 
•    Performs other related duties as necessary or assigned. 
•    Enter and maintain cash receipts and disbursement journal and general ledger

POSITION QUALIFICATIONS 
•    Excellent written and verbal communication skills.
•    Excellent organizational and time management skills.
•    Proficient in ERP, earned value and accounting software. 
•    Knowledge of Infor VISUAL Enterprise ERP is a plus
•    Proficient in Microsoft Office Suite or similar software.
•    Excellent Technical skills to use computers and software
•    Excellent problem solving skills
•    Mathematical and numerical aptitude
•    Technical Aptitude – Ability to comprehend complex technical topics and specialized information.
•    Working Under Pressure – Ability to complete assigned tasks in stressful situations.
•    Accuracy – Ability to perform work accurately and thoroughly.

Process Automation Developer

JOB RESPONSIBILITIES
•    Designs, develops, and supports technical automation solutions, using a variety of programming languages, tools, and platforms.
•    Continuously improves and refines existing automation solutions, identifying opportunities for optimization and increased efficiency.
•    Provides technical support and troubleshooting assistance to team members and stakeholders as needed.


COLLABORATION & COMMUNICATION
•    Collaborates with other Engineers, Analysts, and technical resources across teams to build and refine project requirements and develop appropriate solutions.
•    Partners with stakeholders and other clients to evaluate processes and build cross-functional project plans.
•    Presents project updates, findings, and recommendations to both technical and non-technical audiences.
•    Actively participates in team meeting, project discussions, and knowledge-sharing sessions, contributing to a collaborative and supportive work environment.
 


EDUCATION:
•    Bachelor’s Degree in Computer Science, Information Systems, Engineering, Mathematics, or a related field.
•    Commensurate experience (minimum 4 years) will be considered in lieu of a degree.


EXPERIENCE:
•    1+ years of development experience in a high-level programming language. Python strongly preferred.
•    1+ years of experience working with both front- and back-end data environments, data pipelines, ETL/ELT processes, and/or data analytics.

Technical Sales Enablement Specialist

  • Manage interaction between the Product Operations and Sales Engineering Team for product training and advanced questions.
  • Maintain/track product and feature testing activities between SE and PM teams.
  • Assist Product Team in launching new products to SE’s, ensuring new features/products are incorporated in SE training.
  • Maintain internal knowledge base for SE’s to access deep-dive technical content for each product.
  • Maintain SE Team Operations.
  • Maintain SE Organizational directory, group membership, Slack experiences, “flock” opportunities, and partner for event coordination activities.
  • Manage technical mentorship program within the SE Team by matching mentors with mentees.
  • Ensure feedback loops are healthy across the SE Organization and cross-functionally. These feedback loops will feed directly into performance management reporting.
  • Some travel is expected to ensure a standardized experience across all offices and events.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • Enthusiastic about enablement program management & supporting technical sales and product teams.
  • Enjoys scheduling tasks and driving participation to make new hires successful.
  • Excited by mentorship opportunities, knowledge sharing, and championing Samsara’s cultural principles.
  • Must be highly organized with experience managing a program schedule across multiple parties to deliver an outcome. Ability to drive accountability across program stakeholders.
  • Experience working with technical sales productivity tools (Internal KB and LMS platforms).
  • Experience tracking and delivering against KPI’s, OKR’s, or other data-driven performance metrics.
  • Experience running scalable and consistent feedback loops to help your team debug processes, share knowledge, and achieve organizational goals.
  • Ability to align quickly and proactively with leadership and implement feedback.

Technical Product Manager, Engineering

  • Defining, documenting, and communicating objectives, requirements, and constraints for product initiatives to engineering and business stakeholders.
  • Understanding dependencies between business priorities and platform initiatives ensuring that the platform always stays a few steps ahead of the business.
  • Assisting with prioritization of work across various teams and work streams.
  • Analyzing data related to platform issues, identifying areas for improvement/bugs, and prioritizing net new work based on impact. 
  • Acting as a point of contact for all things related to the area of the product for which you will be responsible.

You bring

  • 5+ years of relevant experience in technical product management or a similar role (e.g. engineering) 
  • You are not afraid to dig into the code, review technical documents, opine on system design, and diagnose an issue
  • An act-like-an-owner mentality. We have a bias toward taking action.
  • The Triple H Factor: Humble, Hungry, Honest

Technical Project Manager

  • Collaborate with product managers, developers, and other stakeholders to define project requirements, scope, and objectives.
  • Develop and maintain project plans, schedules, and budgets, ensuring alignment with organizational goals and priorities.
  • Coordinate with resource managers to allocate resources effectively and ensure project teams are adequately staffed.
  • Monitor project progress, identify potential risks and issues, and develop mitigation strategies to address them.
  • Facilitate regular meetings and status updates with project teams and stakeholders to track progress and resolve issues.
  • Manage and prioritize the product backlog, working closely with product owners to refine user stories and acceptance criteria.
  • Ensure that projects are delivered on time, within budget, and meet quality standards.
  • Provide leadership and guidance to project teams, fostering a culture of collaboration, innovation, and continuous improvement.
  • Communicate project status, updates, and key milestones to stakeholders, ensuring transparency and alignment with expectations.
  • Evaluate and recommend project management tools and methodologies to improve efficiency and effectiveness.
     

Preferred Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Proven experience in project management, preferably in software development.
  • Strong knowledge of project management methodologies, tools, and best practices.
  • Excellent communication, leadership, and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • PMP, Agile, or other relevant certifications are a plus.

Customer Support Specialist

  • Work to clarify and triage customer requests as quickly as possible
  • Maintain a positive customer sentiment throughout the support process and escalate appropriately
  • Consistently follow up with internal team on open issues
  • Consistently and confidently triage and escalate requests to other internal teams in a timely manner
  • Independently own the support process and decision matrix, completing retros and updating as necessary
  • Assist in the gathering and reporting of quality and support related standard operating objectives and measures
  • Ability to work non-standard hours to ensure we have coverage across the majority of our customers time zones

What you’ll need: 

  • Experience working with CAD desktop software and troubleshooting issues loading / converting CAD files
  • Experience dealing with external customers in a technical support context for a SaaS web application
  • Exceptional interpersonal skills with a broad range of external and internal teams
  • Exceptional written communication skills and the ability to effectively communicate technical concepts to non-technical users
  • Ability to communicate effectively and with empathy via phone, web conference, and in writing
  • Experience with web debugging tools such as Chrome Dev Tools, JavaScript Console and performance monitoring platforms like Datadog, New Relic or AppDynamics
  • Experience with a ticket management system like Zendesk, Shortcut or Jira
  • (Nice to Have) Experience managing and maintaining a customer-facing knowledge base
  • This role will deal with highly sensitive information, requiring the successful completion of enhanced background checks and security clearance. For this reason, you’ll need to have US citizenship and be physically located in the US. 

Technical Operations

  • anage and motivate a team of technical operations specialists that monitor and maintain day-to-day technical operations for post-implementation managed services
  • Set clear objectives and evaluate progress to instill a high-performance culture with a focus on teamwork
  • Create and sustain best practice standards for technical operational support, to include file delivery/receipt, data loads, file creation, and pipeline monitoring
  • Define and execute process monitoring and reporting strategies
  • Ensure compliance with contractual service level agreements and regulatory requirements where applicable
  • Manage, track and communicate issues and outages across the technical operations to various stakeholders as appropriate
  • Establish and maintain an accessible repository for storage of policies and procedures, work flows and data flows/models
  • Act as a liaison other functional areas including Development and Technical Support
  • Plan, coordinate and execute operations support post-implementation working closely with the implementation teams
  • IT vendor relations and oversight of technical services
  • Support disaster recovery, security and infrastructure management activities as needed
  • Ensure appropriate entry in OpenAir to reflect actual client-specific hours worked
  • Prepare and manage operations resource plan  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience in the field of technical operations or as an IT technician
  • 5+ years of experience working with health care data to include member, provider, claims and clinical
  • 5+ years of experience with Microsoft SQL
  • 3+ years of experience leading a technical operations team
  • 3+ years of experience in health care compliance/regulatory environment
  • 3+ years coordinating technical processes to ensure timely completion of production activities and projects
  • 3+ years of experience working with senior-level leaders and executives demonstrating progressively increasing responsibility for management and consultation

Systems Engineer

The System Engineer for Web/Middleware will partner with NBCU resources on day to day operations and platform support, long range initiatives planning, collaboration with cross-functional business leaders and partners, and participate in a dynamic team providing “best in class” support for our NBCU Media I stations.

  • Subject matter expert in web and middleware technologies
  • Participate in the design of highly available, scalable, secured, distributed web and middleware hosting solutions
  • Collaborate with application teams to establish CI/CD orchestration pipelines
  • Assist project teams in scoping, design, and project work estimations
  • Identify issues and project business requirements and develop solutions to them
  • Respond to incidents and service requests; identify areas of optimization and lead efforts to implement them
  • Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure
  • Collaborate with Enterprise Monitoring to implement monitoring and alerting for web and middleware technologies
  • Participate in 24/7 support by acting as an escalation point for any production issues

Qualifications

  • B.S. degree in Information Technology, Business Administration or other technical discipline
  • Must be willing to work specific shifts corresponding to either East Coast US or West Coast US time zones
  • Must be willing to work evenings, overnights, weekends , holidays with little or/no notice
  • 2+ years technical expertise in one of:
    • Internet Information Services
    • Windows Server system administration
    • Alternatively, 2+ years of technical expertise in web application development & implementation
    • Familiarity with at least two of the following:
      • Automation tooling (Ansible, PowerShell, shell scripting)

Marketing Technology Specialist 

  • Understand the foundation of our global marketing technology tech stack and how it operates as an end-to-end system to drive revenue, optimize performance, and enable maximum marketing team productivity.
  • Be the system administrator and day-to-day manager of a variety of marketing technologies including Marketo, Drift and 6sense. Execute day-to-day tasks such as user management, troubleshooting access issues, and system updates. Perform light CRM system design & automation work to implement operational enhancements.
  • Support our Marketing Operations Manager to integrate marketing technology products with each other and with other systems, such as CRM, web & analytic tools, and marketing management systems to enable data flow and automation across the marketing ecosystem.
  • Serve as the first point of contact in answering technical requests. Investigate, track and troubleshoot any technical issues or errors related to the marketing technology systems. Partner closely with cross functional teams when necessary.
  • Build and maintain a range of automation processes including operational programs to help maintain legal compliance, data quality, and marketing excellence.
  • Onboard and support teams/users globally as they use our systems, delivering or coordinating training, documenting processes and process updates.
  • Stay up to date on new features/releases/product roadmap initiatives and translate those into Marketing Ops plans and projects
  • Understand BHN policies and ensure vendors/platforms and BHN users maintain compliance.

Qualifications:

  • 3+ years of marketing technology or marketing operations experience.
  • Proficiency in marketing automation and integration tools with knowledge of marketing processes and familiarity with monitoring tools and problem-solving methodologies
  • Solid technical skills in marketing automation and CRM systems with expertise with platforms including Marketo and Microsoft Dynamics.
  • Ability to work with internal and cross functional teams
  • Strong organizational and time management skills, with high attention to detail and ability to manage multiple priorities.

Manager, Analytics Technology

  • Own the promotion of code from lower environments to production
  • Administer batch job schedules in enterprise production scheduler
  • Act as a subject matter expert and liaison between business and technical teams
  • Translate high level business goals into the tasks and technical specifications needed to accomplish the goal

Knowledge and Skills:

  • Apply analytical skills to solve problems creatively
  • Extract, manipulate, and load large data sets
  • Communicate complex information to others in a way they can understand
  • Self-motivated and able to perform with minimal supervision
  • Act promptly and effectively when assigned tasks
  • Communicate complex information to others in a way they can understand
  • Work well with others in a team environment
  • Be proactive and make recommendations as opportunities arise

Requirements:

  • Bachelor’s degree or higher or equivalent experience
  • 5+ years administering a SAS platform (SAS 9.4, SAS Viya) OR 5+ years administering cloud-based/open-source analytics platforms
  • 5+ years programming in SAS/SQL/Python/etc.
  • 5+ years leading a team of administrators, engineers and/or programmers
  • Knowledge of job scheduling and scripting
  • Knowledge of cloud computing platforms (GCP, AWS, Azure)

Customer Support Rep

  • Demonstrate consistency in high-quality of support with customers while showing knowledge of both the product and our internal processes.
  • Ability to identify, document, and communicate any trends or issues for escalations internally or to other departments.
  • Participate in the ongoing education of our products to support our customers and provide feedback to the product development team.
  • Take an active part in providing and contributing to a positive team culture that is based remotely across the country.
  • Be comfortable educating, coaching, and positively supporting others.
  • Effective in innovating and adapting our support roles to the needs of an evolving educational customer base.
  • Train additional support members on product activation for high-volume seasons.
  • Ability to adapt to evolving duties and projects needed to fulfill the team’s needs.
  • Associate’s degree (Bachelor’s preferred) in information technology, instructional technology/design, education, or a related major.
  • Experience in K12, higher education, or EdTech preferred.
  • Experience with school and district terminology and hierarchy relationships with respect to structure and change management.
  • Experience with entitlement and license management.
  • 1-3 years of combined experience in customer-facing technology/data support.
  • Knowledge of Excel formulas, order of operations, and data types.

Claims Specialist

Are you passionate about making a difference in people’s lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

The Claims Specialist is responsible for providing exceptional customer service for the claims team that includes reviewing, processing and managing claims submitted by drivers, as well as checking for accuracy and completion of documentation and attachments.

In this role you will…

  • Review incoming claims and related documentation to ensure accuracy and completeness. 
  • Address inquiries or concerns from drivers related to claim status, payment, and discrepancies. 
  • Enter claim information and relevant details into the claims processing system. 
  • Review company policies to determine coverage and assess validity of claim. 
  • Apply established guidelines and policies to determine claim eligibility and process claims accordingly. 
  • Obtain missing information by using standard scripts or form letters. 
  • Collaborate with drivers when applicable to gather additional information or clarify claim details. 
  • Maintain productivity and adheres to departmental deadlines, policies, and procedures in handling of 
  • Report suspected fraudulent claims to Fraud, Waste, and Abuse (FWA) department. 
  • May assist in claims review to ensure compliance and/or fraudulent/abuse. 
  • Participate in other projects or duties as assigned. 
  • Organize and maintains departmental deadlines, policies, and procedures. 
  • Collaborate with other departments to resolve inquiries and concerns.  
  • Provide exceptional customer service via phone. 

We are looking for someone with…

  • Strong attention to detail and proficient data entry skills for accurate claims processing
  • Working knowledge of Microsoft applications (Word, Excel and Outlook)
  • Analytical mindset with the ability to interpret claim data and follow established guidelines
  • Excellent customer services skills
  • Strong verbal and written communication skills to interact with a superior customer-focused demeanor
  • Problem solving abilities to address claim issues and resolve discrepancies

Pay Range: $14.23 – 19.21/Hourly

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 


We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post –Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Order Processing Specialist

Job Responsibilities:
-Ensure timely entry of orders into Salesforce, stressing accuracy and quality control of the order processing life cycle.

– Provision licenses giving customer access to online products purchased and making sure the customer’s site is accurate to what has been purchased.

-Have a great understanding of all our order policies and send orders back that are incorrect or do not adhere to these policies.
-Communicate with Sales Operations, Revenue Operations, and internal departments to ensure accurate order completion
-Perform other operational duties as assigned


Job Requirements:
-1-2 years of relevant order processing and/or operational experience in a corporate environment
-Proficiency in MS Office Applications
-Ability to work in a fast-paced, deadline driven team environment
-Experience solving customer and general order issues in a business setting
-Familiarity with Salesforce.com a plus
-Ability to multi-task and can be trusted to work effectively both independently and as part of a team
-Has a superior attention to detail and accuracy

Program Analyst 

  • Coordinates with the Government POC to develop program reports and award tracking. 
  • Provides administrative support for program evaluation and portfolio analysis tasks. 
  • Provides meeting support such as scheduling, meeting minutes, and after meeting follow up activities. 
  • Prepares topic area, program, or product-related summary materials for scientific programs. 
  • Provides award management support for tracking portfolio status in accordance with established milestones.
  • Supports documenting of processes and procedures. 
  • Must take initiative and possess excellent interpersonal, written, and oral communication skills, and the ability to work effectively in a team environment. 
  • Works under minimal supervision. 

Requirements

Minimum Education and Experience 

  • Bachelor’s degree in business, administration, science, health, healthcare, or other related areas 
  • 2 years minimum experience 

Basic Requirements 

  • Intermediate to advanced knowledge of Microsoft Office applications, SharePoint, and Outlook; including the ability to prepare and maintain complex spreadsheets. 
  • Excellent verbal and written communication skills for face-to-face or virtual interaction with clients, coworkers, and stakeholders. 
  • Project and people management skills in budgeting, resourcing, planning, tasking, and risk management.  
  • Excellent organizational, analytical, and time management skills; demonstrated capacity for detailed organization and synthesis of abstract and disparate information. 
  • Excellent attention to detail. 
  • Ability to prioritize among multiple tasks in a fast-paced, deadline-driven environment. 

Database Developer

As part of our IT team, you will work closely with developers to ensure system consistency. You will also collaborate with administrators and clients to provide technical support and identify new requirements. Communication and organization skills are keys for this position, along with a problem-solution attitude.

Ultimately, you should be able to ensure our database systems run effectively and securely daily.

What you’ll need to be successful:

  • Proven work experience as a Database developer
  • In-depth understanding of data management (e.g., permissions, recovery, security and monitoring)
  • Knowledge of software development and user interface web applications
  • Hands-on experience with SQL
  • Familiarity working with .NET Framework, JavaScript, HTML, and Oracle
  • Excellent analytical and organizational skills
  • An ability to understand front-end users requirements and a problem-solving attitude
  • Excellent verbal and written communication skills

DevOps Engineer

We seek an DevOps Engineer to help us build functional systems that improve customer experience. Azure DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in DevOps, we’d like to meet you. Ultimately, you will execute and automate operational processes fast, accurately, and securely.

What you’ll need to be successful:

  • Work experience as an DevOps Engineer
  • Working knowledge of databases and SQL
  • Problem-solving attitude
  • Team spirit
  • BSc in Computer Science, Engineering, or a relevant field

Licensing Compliance Specialist

  • Assist with various tasks related to acquiring business licenses, project management and calendaring.
  • Facilitate the meeting of deadlines by keeping multiple agendas and providing timely reminders.
  • Provide general administrative support to members of the legal/compliance team, as needed.
  • Work cross-functionally with various teams (e.g., Permitting, Accounting, Operations) to meet licensing requirements, reporting obligations, and deadlines, for ongoing compliance maintenance.

Qualifications and Competencies

  • Strong analytical, research, communication and organizational skills
  • Have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.
  • Demonstrates oral communication skills with an ability to interact effectively across all levels of a large organization and with outside organizations/individuals.
  • Establish and maintain cooperative working relationships with vendors, coworkers and other individuals in contact during the course of work; communicating clearly and concisely. 
  • Assess and prioritize multiple tasks and demands; maintain composure and work effectively under pressure; meeting deadlines. 
  • Attention to detail, accuracy, and effectively handling sensitive and confidential information.
  • Able to adapt to changing priorities and demands.
  • Proficient in Google Suite products.  This is the company’s main platform.
  • Proficient in typing, data entry, using standard office equipment and the ability to operate a personal computer utilizing standard software such as Microsoft Office including Word and Excel.
  • Experience using complex electronic databases, computer and web-based expense and travel submission programs. 
  • Be able to legally work in the United States, without company sponsorship or time restriction.

Education/Experience

  • High School diploma. 
  • 3+ years of related experience in a business licensing, project management, legal secretary, or administrative assistant support role.
  • Previous licenses & permits experience is highly preferred.
  • Experience with commercial licensing is a plus.
  • Knowledge of East/West Coast territories preferred but not required.
  • Must be able to successfully pass all pre-employment screenings, including criminal and drug screens.

Content Production Lead 

Are you a results-driven, quick-on-your feet digital marketer who loves brainstorming creative content ideas just as much as you enjoy organizing content calendars in order to ensure that each deadline is hit on time and above-expectation? 

The Content Marketing Lead is a key role within our content department that supports our Content Managers in the day-to-day production of SEO blogs for our clients. This person is the glue that holds us together and the fuel the keeps our engine running. From editing and content calendar management to brainstorming and data analysis, the Content Production Lead needs to be equal parts organized, analytical and creative 

ABOUT THE RESPONSIBILITIES  

Reporting to the Manager, Content Strategy, the Content Production Lead will help lead important areas of client content operations on 5-7 enterprise-level accounts. 

Responsibilities include but are not limited to: 

  • Creating detailed outlines inclusive of instructions, strategy, and sources for writers to use when drafting content 
  • Staging blog posts in content management systems 
  • Editing long-form blog posts on website copy for SEO best practices and against client content briefs for style, tone, voice, etc. 
  • Communicate with a remote team of writers/editors on editing and submission deadlines with little to no oversight from Manager, Content 
  • Lead competitor research for clients during onboarding, ensuring that content briefs are completed and formatted for the entire accounts team. 
  • Lead content brainstorming/writing pitches, finding content gaps and opportunities to rank in featured SERP boxes, etc. 
  • Lead editorial calendar creation/management — (e.g. once we have the topics approved, slate everything in and double check project timeline dates are correct). 
  • Assist with creating monthly content reports for client campaigns, using tools such as Google Analytics, Buzzsumo, SEMRush, and more. 
  • Bring new ideas to the table about how to improve our internal production process. 
  • Collaborate with SEO Strategist and Client Services on strategic campaign shifts/initiatives with little oversight from Manager, Content. 
  • Assist with research, planning and pitching of publishers for backlinks & promotional efforts when new content is created. · Assist with strategizing, composing, and reporting on email content and campaigns 

Arbitration Subrogation Specialist

The Arbitration Subrogation Specialist may perform some or all of the duties listed below:

  • Process carrier to carrier subrogation files in varying lines of business including property, restitution and product liability.
  • Review files using a diary system in order to handle correspondence.
  • Respond promptly and professionally to client, insured, carrier requests as well as other incoming calls.
  • Choose course of action with regard to new subrogation files to assure cost effective resolution.
  • Review files for adequacy of investigation and measure of damages to determine whether to pursue arbitration.
  • Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence in the SCP & Nuvue systems as well as applicable client systems.
  • Process letters and authority requests.
  • Research the application of laws and statutes as it applies to specific claims in each state.
  • Negotiate adjusted settlements with claimants, carriers and attorneys.
  • Prepare and distribute settlement offer information to client.
  • Assist less experienced Specialists with day to day questions and system restraints.

Arbitration specific responsibilities:

  • Respond professionally and promptly to telephone calls and emails from client brokers, insured, general adjusters, claimants, witnesses, attorneys, and underwriters.
  • Review files using a diary system in order to handle correspondence.
  • Prepare and review the initial applicant Arb, counter and response/counter Arbitrations.
  • Research the application of laws and statutes as it applies to specific claims in each state.
  • Communicate effectively with insured, general adjusters, claimants, witnesses, attorneys, experts and underwriters in order to obtain and or provide necessary information.
  • Determine appropriate claim amounts and review subrogation. Evaluate claims based on information and liability factors.

Membership Representative Lead

  • Monitors the unit’s schedule for sufficient coverage. Reviews aging of forms, while continually re-prioritizing based on departmental needs.
  • Participates in the establishment and review of departmental goals and implements procedures and performance standards. Ensures goals are communicated to staff.
  • Prepares reports and documentation concerning departmental activities. Reviews weekly auditing reports.
  • Monitors processing, tracks and delegates work based on departmental goals, backlogs and ensures equitable distribution.
  • Reviews weekly auditing reports for accuracy and maintains accuracy and production tracking logs.
  • Works with staff to reconcile audit discrepancies and resolve eligibility questions. Reviews/analyzes returned audit tickets. Identifies training/performance gaps.
  • Ensures action plans are in place to reduce backlog and effect resolution to ongoing issues.
  • Mentors and trains new associates. Advises and/or counsels staff members on correct procedures.
  • Responds to phone calls from other service centers and internal units.
  • Encourages associates in the units to assist other units as necessary.

Education/Experience:

  • Associate’s Degree in Business or Health Care or related experience is preferred.
  • Four years membership accounting or related experience.
  • Previous experience with vendor oversight/leading a team strongly preferred
  • Intermediate Excel skills strongly preferred
  • Knowledge of medical insurance and/or medical terminology strongly preferred
  • Healthcare or healthcare insurance experience preferred

Orthopedic Surgery

  • Reviews all medical records and addresses each question posed by the client utilizing client-specific criteria or other nationally recognized evidence-based criteria
  • Ensures that the rationale for the determination is clear, concise, and contains adequate supporting documentation to substantiate the decision
  • Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer-reviewed literature that support sound and objective decision-making and rationales in reviews; refrains from using case studies, cohorts, and the like to make decisions due to their limited sample sizes
  • Provides copies of any criteria utilized in a review with the report in a timely manner
  • Returns cases on or before the due date and time
  • Makes telephone calls as mandated by the state and/or client specifics
  • Maintains proper credentialing and state licenses and any special certifications or requirements necessary to perform the job
  • Attends all required orientation and training
  • Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits

Finance Assistant

  • Collect information for and prepare payroll payments for employees
  • Assist the financial director in creating financial reports on a regular basis
  • Adhere to the company’s or organization’s financial policies and procedures
  • Answers question and provide assistance to stakeholders, customers, and clients as needed
  • Attend finance department and company-wide meetings, sometimes assisting with financial reporting to managers and senior executives
  • Suggest changes or improvements to increase accuracy, efficiency, and cost reductions.

Requirements:

  • Excellent mathematical skills
  • Understanding of data privacy standards
  • Integrity, honesty
  • Customer-service skills
  • Solid communication skills, both written and verbal
  • Familiarity with business principles and practices
  • Superior attention to detail, organizational skills, planning skills,

Data Acquisition Specialist

Core Responsibilities 

  • Gain a working knowledge of the construction industry and key players
  • Learn to develop relationships and gain expertise in specific data sources
  • Research, collect, verify, and maintain project data through various means, including outbound phone calls, emails, and digital research with guidance from manager
  • Ensure timely, accurate, and comprehensive data entry for all assigned projects and use this data to create or update Dodge Reports on the DCN platform
  • Maximize project coverage by collecting information on as many active projects as possible within the assigned regions
  • Complete formal documentation required to support data collection processes
  • Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection

Skills and Qualifications 

·          High School Diploma or GED 

·          6 months of outbound call experience 

·          Data entry experience 

·          Experience in the construction industry preferred 

·          Proficient in all Microsoft areas 

·          Exceptional attention to detail 

·          Excellent written and verbal communication 

·          Excellent reading comprehension 

·          Excellent internet research skills 

·          Able to work effectively in an independent, remote environment 

·          Comfortable working in a fast-paced role/production driven environment 

·          Strong typing skills 

·          Critical thinker and problem solver 

Clinical Data Abstractor

  • 2+ years direct NSQIP Registry Abstraction experience for a Health System or Hospital
  • Must hold a current SCR certification
  • Current abstracting experience. Actively abstracting within the past 12 months highly preferred
  • Experience and knowledge of several medical registries with relevant clinical background
  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate. 
  • Ownership approach to workload, ability to work independently 
  • Organized with a high attention to detail and commitment to accuracy
  • Excellent communication skills. 
  • Team player who is collaborative and can work in an independent environment.  
  • Remote training and onboarding compatible 
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate
  • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.

Clinical Data Abstractor 

Required Qualifications : 

  • 2+ years direct TVT / LAAO Registry Abstraction experience for a Health System or Hospital
  • Current abstracting experience. Actively abstracting within the past 12 months
  • Experience and knowledge of several medical registries with relevant clinical background
  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
  • Ownership approach to workload, ability to work independently
  • Organized with a high attention to detail and commitment to accuracy
  • Excellent communication skills.
  • Team player who is collaborative and can work in an independent environment. 
  • Remote training and onboarding compatible
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate
  • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
  • Any or other additional responsibilities as assigned

IT Desk Analyst

We are looking for a Service Desk Analyst to join our team. As part of the Information Technology team, providing support for our operations and back-office employees.

You will provide first level support for PC’s/Laptops, Tablets, Video Conferencing Hardware, as well as printers for our Corporate Remote workers.  Daily tasks involve the troubleshooting of problems, setting up new accounts, adjusting permissions on a variety of applications, setup of new systems, decommissioning of old equipment, various other tasks to support our rapid growth, as well as some project work.

This is a great fit for someone who is seeking a fast paced environment with an organization that is experiencing hyper-growth, while making a positive difference in the lives of all our customers.  If this fits your career goals and sounds like an opportunity where you’d fit in, we’d love to have that conversation with you.

Skills & Requirements:

  • Available to work Monday – Friday from 9am – 5pm Pacific Time – Required 
  • Windows OS – Required
  • MacOS – Preferred
  • Android OS – Preferred
  • Familiarity with Mobile Device Management software – Preferred
  • Comfortable working with Cloud Hosted applications – Preferred
  • Cloud Provider Support (Google, Slack, etc) – Preferred
  • Ability to work with minimal supervision – Required

HRIS Administrator

  • Input termination requests via HR Help to ensure terminated employees are processed accurately and timely within UKG
  • Serve as Tier 1 support for answering basic HR Help tickets/questions from employees, from basic profile updates to tax forms to uploading a photo
  • Parallel the onboarding process (for audit and backup) and work closely with Talent Acquisition on new hires and requisitions
  • Support the Talent Development team’s Goals module in a back-up support capacity
  • Create new jobs in the system and liaise between IT/HRIS/PBPs (People Business Partners)
  • Manage ADA Accommodations process
  • Manage AMEX card applications process for new hires
  • Serve as primary administrator for Bonusly, our soon-to-be-implemented Recognition platform
  • Support recognition efforts around Birthdays and service Anniversaries
  • Administer CharityVest, our charitable giving/matching platform, to help further our efforts around supporting those organizations that are important to our employees
  • Other job duties as assigned

Qualifications

  • Proven experience in HRIS administration or HR operations
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Ability to handle sensitive and confidential information with discretion
  • Detail-oriented with strong organizational skills

Client Coordinator

ASKS AND RESPONSIBILITIES:

  • Complete timely collection activity on aged accounts receivables.
  • Prepare, edit, submit account billing, collections, and corrections in accordance with customer contract and associated documents.
  • Ensure all invoices are transferred to the client accurately according to the timeframe set forth in the contract.
  • Driving excellent customer care through key performance indicators with calls, emails, and client meetings to educate and resolve issues.
  • On average complete a minimum of 32 account interactions daily, on a monthly basis.
  • Coordinate with billing and sales to resolve billing and contractual issues.
  • Provide clients, sales, quality department and executive team with AR reports as requested.
  • Review and analyze accounts to determine risk of suspension from nonpayment of services.
  • Ensures assigned tasks are performed accurately and efficiently.
  • Coordinate with sales, client billing and quality departments to resolve billing issues.
  • Attend meetings as assigned and be prepared to speak on the status of your accounts in full detail.
  • Respond to verbal and written client inquiries regarding account status within a timely manner.
  • Resolve account discrepancies, prepare adjustments and refunds for approvals as
  • Maintain accurate contact information and complete records concerning billing and collection activity on all
  • Provide complete transparency around book of business to ensure supervisor and manager are aware of issues which may prevent timely payments.

Insurance Billing/Collections Assistant III

Primary Duties & Responsibilities

  • Process claims identified for appeals with appropriate documentation.
  • Performs appeals follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
  • Handles appeals and associated adjustments and charge corrections.
  • Makes appeals follow-up calls to insurance companies to ensure timely processing of appeals.
  • Reviews remittance advices for rejection and accuracy of payment amounts.
  • Verifies accuracy and completeness of charge tickets, monitors attachments for appeals to obtain maximum reimbursements.
  • Consistently meets the Quality Assurance (QA) standard as established within the department. Consistently meets the productivity and efficiency standards of working a set amount of appeals a day and follows best practices for one-touch resolution as established within the department. Acts as liaison between appeals/billing staff and the supervisor with finding resolutions to billing matters.
  • Responds to questions and requests from insurance companies.
  • Supports customer service unit in answering billing and appeals questions.
  • Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Working Conditions

This position works remotely; however, occasional onsite presence may be required.

Preferred Qualifications

  • Two years of college or business school.
  • Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.
  • Advanced knowledge of insurance policies, plans, and appeals process strongly preferred.

Required Qualifications

  • High school diploma or equivalent high school certification.
  • Three to five years of previous billing or insurance experience.

Accounts Receivable

  • Works high volume customer collection calls and/or correspondence to collect delinquent customer balances on an assigned customer portfolio
  • Collections of disputed/unauthorized customer deductions
  • Provides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances.
  • Work and continuously monitor the order release queue where customer orders stop for review
  • Ensures monthly reporting to direct supervisor with full participation in monthly aging meetings to review the status of the past due balances and aging credits for all accounts within the assigned portfolio.
  • Prepare final demand letters and/or work out payment plans for customers with delinquent balances as appropriate. Coordinate the placement of accounts to 3rd party collection agencies on an as needed basis.
  • Prepares customer account statements on a monthly basis.
  • Processes AR transactions including offsets of debits and credits, offset on account payments against open invoices, etc.
  • Performs other assigned tasks and duties necessary to support the ITC Department including supporting internal and external audit requests
  • Maintain the integrity of the customers accounts and the reporting requirements of the company

IDEAL CANDIDATE ATTRIBUTES

  • 3-5 years of high volume Accounts Receivable and corporate collections, preferred.
  • Self-starter that works well in a fast paced environment with firm deadlines; results oriented
  • Ability to work in a heavily metric driven organization
  • Strong customer service and communication skills (both written and verbal)
  • Strong interpersonal and analytical skills
  • Strong follow up skills and strong sense of urgency
  • Strong attention to detail and documentation, goal oriented with sound problem solving skills.
  • Possess process improvement mindset with a desire to consistently look for ways to improve efficiency and service
  • Accountability and reliability
  • Proficient in Microsoft Word and Excel
  • Perform multiple tasks effectively and adapt to a changing environment
  • Able to work both independently and as part of a team
  • SAP or other mainframe experience preferred

Medical Billing/Claims/Collections

Description

A behavioral health company is looking to hire a strong medical biller to assist with the expansion of their workload. This is a fully remote position, but the candidate must be located in Ohio.

Duties:
– pulling credit balances from the portal and reports
– reviewing Medicare claims and disputing them as needed
– collections and payor communication
– Software used Excel (pivot tables and VLOOKUP’s) and Carelogic

Candidate must be able to pass a drug screen and background check

Requirements

Medical Billing, Microsoft Excel, Medical Claims, Credit Balance, Medical Collections, Resolve Disputes, Behavioral Health

Hospital Billing Representative

Hospital Billing Representative Daily Responsibilities:

  • Insurance Claims Processing – Generate and submit insurance claims to various third-party payers (private insurance companies, Medicare, Medicaid) electronically or through paper submissions.
  • Verify insurance eligibility and coverage for each patient prior to submitting claims.
  • Review claims for accuracy, completeness, and compliance with regulatory requirements.
  • Follow up on unpaid or rejected claims and resubmit as necessary.
  • Working out of a queue all day, or multiple queues.
  • Ideally this person has knowledge of insurance follow up/collections, this will help make them well rounded in for this opportunity
  • Utilize Epic EMR System daily.
  • Metrics: 100 claims per day, get edits from Epic, (activity acted on)
  • Need to have someone that can hit the ground running, limited training here.

Medical Billing/Collections

The Collections Specialist is responsible for following up with invoices that have been sent to payers but have not yet been paid. This individual is also responsible for researching denials and converting them.

The starting pay for our Collections team is $19.00 per hour. In addition to compensation, our full-time employees are eligible to receive the following competitive benefit package including Health, Dental, Vision, and Life insurance options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!

**Must have Medical Collections Experience to be Considered**

Essential Job Functions
• Process at least 5 claims per hour
• Manage a portfolio of payers, ensuring collections, aging and denials are being processed in a timely fashion
• Assist with billing efforts by eliminating denials and keeping payer rules up to date
• Perform month end reconciliation; assisting other departments as needed
• Meet daily, monthly and quarterly collection goals set by management
• Ensure work being performed meets internal and external compliance requirements

Requirements
• High school diploma or GED required
• Minimum of 2 years related experience in Medical Insurance Collections; healthcare, medical office, customer service required
• Proficient in Microsoft suite of products including Outlook, Word and Excel
• Strong basic math and accounting skills
• Proven ability to manage in a high call volume environment with accuracy and efficiency

Search Quality Rater

Job Purpose

Title: Search Quality Rater – US Only – English – Remote, Fixed Term Employee, Part time
Location: Remote working; You Must currently reside in the following US State: FL, TX, WY, NC, MD, WI, IL, PA, GA, OH, IN, VA, DE, AR, MN, MO, AZ, ID, NE, NM, IA, NH, MI, MT, RI, OK
Work Schedule: Part time, minimum of 10 hours per week, maximum of 19 hours per week until the end of July 2024 (with possible extension until December 2024).

Compensation: Fixed $15.00 USD per hour
Experience: No prior experience required
Start Date: April 2024 to May 2024

Overview:
Are you a web-savvy, search expert with a talent for finding things online by using just a few words…. Do you want to influence the future of global AI search. If so, we want you on board!
Working on behalf of RWS, you will test and evaluate how our clients’ search engine responds to everyday searches from everyday people.
Using your search expertise, you will work through a variety of assignments playing a crucial part in enhancing AI data which will be used to improve the online search engine experience of our clients’ users.

You:
Inquisitive by nature with a real interest in AI
Have excellent skills in online research
Enjoy working in a fast-paced environment
Continually maintain quality and accuracy SLAs
Have a strong understanding of popular culture in your locale (US)
Have the self-discipline to stick to a schedule and get the work done despite the potential distractions of a home office.
Be a critical thinker with ability to analyse information and assess its relevance or significance

Requirements:
Located in any of the following US States: AR, AZ, DE, FL, GA, IA, ID, IL, IN, MD, MI, MN, MO, MT, NC, NE, NH, NM, OH, OK, PA, RI, TX, VA, WI, WY
Fluent in English and locale language, with the ability to follow instruction
Commit to a minimum of 10 hours and a maximum of 25 hours per-week
Must sign and adhere to project NDA
Ability to pass an assessment and background checks to onboard as part of the team
Have a smartphone and personal computer with reliable internet connection
Reliable antivirus software to protect your computer as you surf the web
Must pass training modules and a required test created by our client before commencing work
Work benefits:
Work from home.
Work-life balance – maintain your lifestyle while you work.
Timely payments made directly to your bank account.

Apply now to get started!
Submit your information to our RWS iCIMS Applicant tracking system and complete our application assessment
If your application is successful, you will be asked to complete a test to verify your skills
Be enrolled in to further training
NB; Regrettably we are unable to offer a role to anyone who is currently working for RWS as a freelancer or who is currently employed by another company as a “Search Quality Rater”

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

Intune Engineer

About the Role:

As an Intune Engineer, you will be responsible for the design, implementation, and management of Microsoft Intune solutions. Your primary focus will be on ensuring the effective deployment, configuration, and ongoing support of Intune for endpoint management and security within the organization for a fleet of approximately 600 devices. This position will have a significant impact on Aura’s day to day operations. 

Day to day:

Intune Deployment and Configuration:

  • Design and implement Microsoft Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment.

Endpoint Security:

  • Implement security policies and configurations to ensure the protection of endpoints through Intune.
  • Manage security baselines and compliance policies to meet organizational security standards.

Temporary Administrative Support

An MCBC Administrative Support person must be prepared to “roll up their sleeves” and help where needed
on a range of projects, events and volunteer recruitment.
You’ll be an integral part of our small team, taking the lead on all administrative responsibilities, including:
● Data entry: input and update information into Salesforce accurately and efficiently. This data can
include customer information, sponsorship and other opportunities, account details, and more.
● Handling correspondence, including answering emails, text/phone calls, and inquiries from the general
public.
● Processing incoming and outgoing mail. This includes donations, and preparing mailings for new
members.
● Prepare donations and payments for processing by MCBC’s bookkeeper
● Providing general HR support for the organization. Assisting in the dissemination of new or updated
HR policies, procedures, and employee handbook updates.
● Maintain organized filing systems, both physical and digital, to ensure easy retrieval of donation
documents and correspondence.
● Assist with event execution, requesting certificates of insurance, ordering permits, and other tasks
when necessary.
● Volunteer recruitment, and coordinating volunteer activities. This can include creating schedules,
recruiting help, assigning tasks, and ensuring that volunteers have the information and resources they
need to succeed

Sports Data Operator

Who: You must be at least 18 years old, with a strong knowledge of one or more of the following
sports: football, basketball, baseball, ice hockey, and volleyball. You will be a vital part of the team,
providing real-time data in an exciting work environment

Responsibilities:

– Attend games and collect data in venue, in real time

– Monitor and verify game details, such as changes in starting time, venue info

– Uphold the morals, ethics and standards of the profession

Requirements:

– Excellent knowledge of the rules, teams and players in the game assigned

– Must be able to attend matches in person via your own means of transport

– Excellent attention to detail

– Clear and efficient communication skills

Order Specialist

As an Order Specialist, you’ll be responsible for purchase order coordination and management, including analyzing and inputting data, solving problems, and collaborating with business partners to ensure order details are communicated promptly and accurately. You will support the Merchant/Buying team by efficiently compiling necessary purchase information, ensuring accurate and prompt purchase order issuance to vendors. You’ll play a pivotal role in helping secure quality purchases in a timely fashion in support of sales to drive positive results.

Strong Excel skills and a background in any of the following may make you a strong candidate: Customer Service, Data Management, Data Processing, Office Administration, Materials Coordinator, Procurement Specialist, Data Analyst, Administrative Assistant, Purchasing Coordinator, Order Processing, Logistics Specialist, and/or Business Operations Coordination.

Key Responsibilities:

  • Use Excel functions and formulas including v-lookups and pivot tables to Identify and interpret data and patterns on orders, correcting inaccuracies when applicable.
  • Manage and modify order spreadsheets to seamlessly prepare and upload order requests.
  • Efficient, accurate and prompt creation of purchase orders for our new merchandise.
  • Identify areas of opportunity to improve order execution process and recommend solutions.

Candidates must have:

  • Strong Excel experience, including formulas, v-lookup, pivot tables, data combination and data validation.
  • At least a high school diploma.

Data Processing Coordinator

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

  • Analyze and integrate customer data (planogram data exports, price files, UPC and stock code verification and images) creating print-ready files of shelf edge merchandising tools that address customer needs and meet agreed upon criteria
  • Revise existing shelf edge merchandising tools adjusting for changes in assortments, store layouts or customer feedback
  • Develop and implement project plans to meet customer defined needs and timetables, execute plans to meet budget and timelines
  • Submit accurate and complete billing is submitted to accounting for customer projects
  • Effectively manage internal processes by working collaboratively across internal departments
  • Provide coaching and training to other team members or other internal teams
  • Other duties as assigned

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

  • BA/BS degree desired
  • Intermediate computer skills, including working knowledge of Microsoft Office Suite and Access
  • Strong leadership skills, positive people skills, approachability, credibility, and teamwork
  • Self-starter, independent thinker, decision maker who can work under pressure to meet deadlines
  • Strong organization and time management skills
  • Solid written and verbal communication skills
  • Problem solving and attention to detail skills to identify and resolve problems in a timely manner
  • Great collaborator who exhibits openness and objectivity to other views; works well in team environment; gives and welcomes feedback, able to build morale and group commitments to goals and objectives

Event Programmer

  • Meet and exceed Event Management service level agreements
  • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
  • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
  • Establish and develop relationships with assigned clients
  • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
    WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
  • 1-3 years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
  • Service oriented, with strong organizational and communication skills
  • Able to successfully handle multiple priorities
  • Certain degree of creativity, latitude, and problem solving is required
  • Box Office experience a plus
  • Overall awareness of the entertainment business is important
  • Knowledge of how TM departments impact on one another, and on outside clients is a plus
  • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
  • Excellent written and oral communication skills, good organizational skills, and attention to detail
  • Must be computer literate with excellent data entry skills

GIS and Data Analytics Specialist

●     Develop and maintain content management solutions for data analytics supporting the website, ensuring the effective utilization of GIS tools and data visualization analytics.

●     UtilizeArcGIS, and open-source tools such as GDAL for data analytics, enhancing the depth and accuracy of analytical processes.

●     Implement cloud environments, specifically Google Cloud Platform (GCP) and Google Earth Engine, for data processing and visualization, optimizing efficiency and scalability.

●     Expand the mapping content and analysis capabilities of climate monitoring web applications

●     Produce ArgGIS StoryMaps that depict past weather and climate events and that place them in historical perspective for consumption by the media and the general public.

●     Expand the suite of available file formats for datasets and products (e.g., provide raster information as CSVs, ArcGIS grids, and GeoTIFFs) Install/Upgrade/Configure ArcGIS Server on Linux

Required Skills:

●     Proficiency in ArcGIS Enterprise/Server, ArcGIS Desktop and ArcGIS Pro,

●     Experience in utilizing GIS tools for spatial analysis and visualization.

●     Familiarity with open-source tools like GDAL for robust data analytics.

●     Experience in cloud environments, with a focus on Google Cloud Platform (GCP) and Google Earth Engine.

●     Linux command line experience

●     Experience with Geoportal/Harvester

●     Experience with Python and JavaScript

●     Experience with HTML, CSS, XML, XSLT

Senior Data Acquisition Specialist 

Core Responsibilities    

  • Manages a mid to large size designated territory, overseeing an assigned territory characterized by significant data throughput
  • Maintain and nurture industry relationships using expertise in the territory’s unique data sources
  • Conduct comprehensive research, collect, verify, and maintain project data through various means, including phone calls, emails, and digital research
  • Ensure timely, accurate, and comprehensive data entry for all assigned projects and use this data to create or update Dodge Reports on the DCN platform
  • Maximize data coverage by collecting information on as many active projects as possible within the assigned regions
  • Complete formal documentation requests to support data collection processes
  • Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection
  • Lead departmental initiatives targeting data quality enhancement, sourcing optimization, and data engineering/modeling projects, ensuring these efforts align with organizational goals
  • Manage the designated territory efficiently, overseeing high data throughput, while also providing coverage for open or backlogged territories when needed to maintain comprehensive data collection
  • Assist with training process for new team members
  • Answer customer inquiries for projects in their region and speak directly with customers as needed

Skills and Qualifications    

  • High School Diploma or GED
  • Data entry experience
  • 5+ years of experience in the construction industry
  • 5+ years of outbound call experience
  • Proficient in all Microsoft areas
  • Exceptional attention to detail
  • Excellent written and verbal communication
  • Excellent reading comprehension
  • Excellent internet research skills
  • Able to work effectively in an independent, remote environment
  • Comfortable working in a fast-paced role/production driven environment
  • Strong typing skills
  • Critical thinker and problem solver

System Onboarding

  • You will be working with relevant PDFs, excel and word document files, extracting, entering, validating data, and uploading new data and accounts into Omnidian’s internal database with speed and accuracy
  • You will be receiving detailed training and instructions in order to perform your task.
  • Learn, execute, and help implement improvements for existing and new processes
  • Support escalated cases and work internally to drive them to resolution
  • Work collaboratively with internal Portfolio Operations Managers, Field Service, as well as Customer and Technical Support Teams
  • This role is primarily internal-facing, with occasional interactions with external customers, clients and manufacturers

Who you are

  • Highly responsive and organized
  • Keen attention to detail and accuracy
  • Takes ownership of resolving issues to completion
  • Works autonomously with minimal oversight
  • Comfortable working with large data sets

988 Crisis Center VA Chat Supervisor

The Shift Supervisor is responsible for supervision and direct quality assurance of employee and volunteer crisis workers scheduled on his/her shift. This requires the ability to serve as an expert on call center operational protocols, personnel management, as well as provide support and supervision regarding crisis situations. Shift Supervisor may also provide direct telephonic service to callers and texters who use our crisis line, as necessary, which requires rapid assessment of complex behavioral health situations, development and recommendation of appropriate crisis interventions to be implemented with individual clients, their families, and a wide variety of community helpers, including law enforcement and EMS personnel.

Shifts:

4p-12:30a Saturday, Sunday, Monday, Tuesday, Friday

Salary: $45,860

Full benefits including medical, dental, and more!

Are you a good fit for the CrisisLink Team?

Do you have experience in coaching, mentoring and leading teams?
Do you have strong communication skills, including the ability to present information clearly and be easily understood?
Are you well organized, feel comfortable training and instructing others?
Do you have a private area to work remotely?
Are you able to work individually and within a team environment and adjust to changes in the workflow as required?
If so, you might just be perfect for this Supervisory position!

PRIMARY DUTIES:

Receive and respond appropriately to incoming calls from clients, families, law enforcement, and community members alongside volunteers and employees.
Provide guidance to volunteers and employees in accordance with the PRS CL Code of Ethics.
Provide technical support on tools used within CrisisLink (i.e. computer and phone systems).
Demonstrate respect for cultural and individual differences with external and internal contacts.
Provide in the moment supervision and support to crisis workers on their shift .
Support day to day operations as identified, including the collection and approval of time cards, ensuring appropriate overtime/emergency, procedural notices, etc. Recommend staffing changes, as necessary to Lead Shift Supervisor.

QUALIFICATIONS:

At least two years’ work experience in crisis intervention and/or suicide prevention required.
Experience in telephonic and text crisis management and call center environment preferred.
Demonstrated experience in a team lead, supervisor, management role or direct supervision and management of volunteers or employees required.
Awareness of, or experience in mental health, substance abuse treatment, crisis manangement or other related systems is required.

All shifts are remote and Eastern Standard Time

Weekend and holiday availability required

HopeLink formally known as PRS is recognized as one of the 50 Best Nonprofits to Work for in the U.S. We provide behavioral health, crisis intervention, and suicide prevention services. Our vision is to change and save lives in our community by empowering hope, safety, recovery, wellness, independence, and community integration.

Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion

‘Where Hope Meets Help.’

HopeLink is an Equal Opportunity Employer

We are unable to hire in the following states:

California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming

Marketing Strategist

DAY IN THE LIFE

At Thin Blue Line USA, we are committed to designing and producing products that promote the work of our law enforcement. As the Marketing Strategist, you will hold the ultimate responsibility for the company’s marketing activities. We are looking for a candidate that can create, execute, and lead marketing campaigns to take Thin Blue Line USA to new heights.

About the Role:

We are searching for a highly-creative Marketing Strategist to grow and lead our marketing efforts. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to grow our brand’s influence on a national level while increasing revenue, brand loyalty, and awareness. The candidate must be someone with a passion for marketing, art direction, and social media management.

Responsibilities:

As the Marketing Strategist at Thin Blue Line USA, you will:

  • Plan, develop, and manage all of the email campaign responsibilities (story-lines, copy, subject-lines, creative, timing, segmentation, graphics, and strategy behind all email marketing).
  • Manage the website and content including the configuration, adding/removal or editing of product items, copy and images proofing, creating graphics, cross-sells, promotions, flash sales, along with executing website updates according to schedule and as needed.
  • Develop, execute, and oversee organic and paid Facebook, Instagram, and Google Ad campaigns.
  • Develop and execute strategic digital advertising plans and designs including landing pages, content marketing, SEO, video and other paid media campaigns.
  • Create exclusive promotions, products, events, contests, and experiences.
  • Write attention-grabbing product descriptions, website content, and blog articles.
  • Create and develop our Amazon.com & Walmart.com product listings.
  • Plan, implement, and manage all of our other marketing activities to drive sales and brand awareness.
  • Identify new business development opportunities, in addition to planning and execution of marketing activities for our new brands concentrated around the work of our first responders (Thin Green Line®, Thin Red Line, etc.)
  • Work with contractors and employees on marketing and brand development.
  • Other tasks to help grow the company.

MUST HAVE

Qualifications/Experience:

  • 4+ years of experience in digital marketing or related field
  • Professional experience using social media for B2C marketing and business growth
  • Exhibit a strong understanding of industry trends and e-commerce web tools
  • Great eye for design and fluent in Adobe CC (In-Design, Photoshop, Illustrator).
  • Strong analytical skills with the ability to interpret and translate data into actionable steps
  • Excellent project management, teamwork and communication skills
  • Proven track record for developing and executing successful online marketing campaigns

TRAINING

To be discussed further in the interview process.
BENEFITS

Benefits:

  • Flexible schedule
  • Employee discounts
  • Health Insurance
  • Paid holidays
  • Paid time-off program (PTO)
  • Entrepreneurial Environment

     Monday-Friday | 8am – 5pm EST or 9am – 6pm EST 
    Full Time
    Remote

________________________________________________________________________________

Notes

Other Duties

This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)

EEO and Harassment Statement

Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams’ contractors and employees to perform their job duties may result in discipline up to and including discharge.

About Us

We are a Workforce on a Mission. Instant Teams is a Talent Marketplace that brings together innovative technology, skills acceleration, and community to deliver employment solutions for military spouses, untapped talent, and companies.

 Business Analyst

n this critical role as a Business Analyst focused on Salesforce.com, you will:

  • Manage the integration, data integrity, and in-tool attribution of Salesforce.com for the GTM Organization. 
  • Be responsible for reporting and partnering with business intelligence and information systems teams to derive valuable insights from Salesforce.com for corporate reporting purposes. 

To be successful in the role of Business Analyst focused on Salesforce.com, you will: 

  • Collaborate with cross-functional teams to ensure seamless integration and alignment of Salesforce.com with business processes. 
  • Analyze CRM data and provide actionable insights to optimize sales performance and efficiency. 
  • Develop and maintain reports, dashboards, and visualizations to track key metrics and KPIs related to sales performance. 
  • Partner with business intelligence and information systems teams to extract valuable insights from CRM for corporate reporting. 
  • Conduct regular audits to ensure data accuracy and consistency within CRM. 
  • Identify areas for process improvement and drive initiatives to enhance the effectiveness of sales tools. 

Qualifications

For this role as a Business Analyst, you should have:

  • Proven experience (3 years) working with Salesforce.com as a Business Analyst or in a similar role. 
  • Salesforce.com Administrator or Developer certification is a plus. 
  • Prior experience with CRM migration. 
  • Strong understanding of Salesforce.com functionality, customization, and data management principles. 
  • Proficiency in data analysis, reporting, and visualization tools (e.g., Tableau, Power BI, Excel). 
  • Excellent analytical and problem-solving skills with keen attention to detail. 
  • Ability to communicate effectively with cross-functional teams and stakeholders. 
  • Expert level skills in MS Excel and PowerPoint required. 
  • Expert level experience in utilizing Salesforce.com. 

Marketing Automation Expert

Essential Functions and Responsibilities:

  • Implement innovative and cost-effective solutions for the customer, drawing on knowledge of the current marketing technology landscape and industry best practices to enable a seamless customer experience or customer journey for our clients.
  • Implement advanced lead scoring models to support the lead lifecycle and customer journey including backfill requirements
  • Create programming, reporting and actionable insights for our client’s acquisition and engagement programs
  • Create, implement and test business processes, procedures, and delivery client-facing documentation
  • Support the implementation and program execution of marketing and sales platforms including marketing automation, CRM and ancillary platforms
  • Delivery on administrative tasks for our client’s marketing and sales technology platforms
  • Provide database management and governance recommendations and execution
  • Use a creative and innovative approach to leverage marketing, sales and service technologies for projects such as advanced engagement and nurture programs, lead lifecycle management programs and systems, account-based marketing and sales, end-to-end email preferences centers, microsites, event management, integrating marketing, sales and services systems and data, etc.

Requirements

Successful team members in this role must meet the following experience, qualifications, and education criteria:

  • Ability to manage client and team expectations and meet deadlines based on project requirements
  • Demonstrated history of building relationships, establishing and proving credibility and partnering with business leaders and peers
  • Experience in demand generation, customer engagement, digital marketing and communications strategies and tactics
  • Experience in data hygiene and marketing and sales analytics
  • Exceptional oral and written communication skills (both instructional and Informational business writing)

Lead of B2B User Acquisition Strategy

Job Responsibilities:

  • Align with Product, Sales, and Marketing teams to reach the best results and grant marketing significant contribution to new customers acquisition and retention;
  • Work with cross-functional marketing teams to develop effective acquisition and lifecycle strategies across different marketing channels (performance marketing, retention/CRM/brand marketing channels);
  • Define the customer acquisition strategy and own performance delivery for Ratehawk building cross-channel mix – performance, content marketing, CRM marketing and external b2b bases suppliers;
  • ​​​​​​​Oversee Ratehawk marketing budgets together with other marketing teams to ensure their effectiveness;
  • ​​​​​​​Communicate and collaborate effectively across teams to increase transparency and effectiveness of collaborations at various levels of the organization to define, set goals, and guide.

Requirements

  • Minimum of 3-5 years of experience in B2B marketing with a proven track record in user acquisition and growth strategies;
  • Solid performance marketing expertise with hands-on experience managing, and optimizing acquisition channels, including SEO, PPC, Paid Display, Social, and Partnerships;
  • Experience in working with 3rd party leads suppliers as well as remarketing and contents marketing;
  • High-level experience in driving growth and defining B2B marketing and acquisition strategies, within both inbound and outbound marketing;
  • Advanced analytic skills and a data-driven approach to problem-solving;
  • Excellent communication and presentation skills;
  • Ability to work in a fast-paced, results-oriented environment.

Data Administrator

What You’ll Do:  

  • Create and update song/ track records 
  • Publishing Data Input 
  • Performers/Musician Data Input 
  • Publishing Clearances 
  • Agreement Management 
  • Copyright research 
  • Other data-related support 
  • Liaison with licensor partners  
  • Handle sensitive information with utmost discretion and confidentiality 
  • Operate in a fast-paced, dynamic environment, often adjusting schedules, reorganizing priorities, and handling unexpected changes with composure and efficiency 
  • Find creative solutions and resolve logistical challenge through researching information and coordinating with team members 
  • Demonstrate tact, diplomacy and discretion in all interactions 
  • Collaborate effectively with other members of the executive team and administrative staff to ensure seamless operations and support across the organization 

Requirements:  

  • Proven experience in a data entry role  
  • Ability to coordinate projects and work independently 
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively 
  • Strong written and verbal communication skills, with the ability to interact professionally with individuals at all levels of the organization 
  • Proficiency in Microsoft Office Suite  
  • Demonstrated ability to exercise sound judgment and discretion when handling confidential information 
  • Willingness and ability to learn new software and hardware as needed 
  • A can-do attitude with an aptitude for excellence 

Actuarial Consultant I 

As an Actuarial Consultant, you’ll be responsible for supporting the asset liability management team in variable and fixed annuity asset liability management and risk assessment by producing periodical risk reports and performance attribution. This role reports to the Lead Actuary with a focus on reporting, modeling, sensitivity analysis, project management, and documentation. 


In this role, you’ll get to:

  • BAU
    • Quantify monthly statutory liability and asset valuation for VA and SIA, support Valuation Team for scenario generation and BLICNY reserving & capital requirement.
    • Sensitivity grid and attribution analysis for VA hedge strategy. 
    • Ad hoc risk analysis. 
  • Model Maintenance and Future Hedging Strategy (FHS) process implement and Improvement.
    • Under PathWise platform, maintain VA, SIA, and Asset projection model.
    • Implement FHS in production environment. 
    • Real world economic scenario generation (ESG) model maintenance and annual assumption update.
  • Process Optimization and R&D
    • Industrialization of current BAU process.
    • Support growth new business production.
    • Development and implementation of hedge strategy initiatives. 
    • Research on data science application in hedge. 

We’re looking for people who have: 

  • 3+ years of experience in the relevant field. 
  • Proficiency in Python programming, or other programming languages such as R, MATLAB, SAS, etc., is required. 
  • Knowledge of VBA and SQL would also be beneficial.
  • Strong interpersonal, teamwork and time management skills, with positive attitude and eagerness to learn.
  • Prior completion of preliminary actuarial exams is strongly desired. ASA designation would be advantageous.

Freelance Gaming Writer

  • Dungeons and Dragons
  • Warhammer 40,000
  • LEGO
  • Board Games
  • Competitive Card Games

Requirements:

  • Follow trending topics and stay up-to-date on all things World of Warcraft
  • Must be a self starter who can confidently pitch trending ideas
  • Meet deadlines for publishing stories
  • Good communication habits

Preferred:

  • At least 1-2 years of prior game writing experience (with Trello and WordPress training)
  • Deep knowledge of video games and their related communities
  • Excitement, dedication, and an ability to pivot when needed

Analytics Engineer

The Team

The Data Analytics team develops and maintains Imprint’s data analytics infrastructure, develops centralized, scalable and reliable data warehouse, supports ongoing business operations, and leverages the power of data to create actionable insights to help Imprint grow profitably.

Your Day-to-Day

  • Translate business requirements into data models that are easy to understand and used by different business teams across the company
  • Troubleshoot data issues and queries with business partners across the company
  • Work closely with cross-functional stakeholders to build data sets and dashboards to track key business metrics
  • Write and communicate end-user and technical documentation on Confluence

We Are Looking For Folks With

  • 3+ years of experience working in data pipeline, data modeling, master data management, and business intelligence
  • Advanced knowledge and extensive experience in SQL (Snowflake is preferred) 
  • Experience in data modeling in dbt, performance tuning SQL in Snowflake, automating and scheduling jobs in Airflow, and managing code changes in Github
  • Experience developing core cross-functional data models
  • Experience with design, development and maintenance of large-scale and well-documented data marts to drive data insights
  • Proficiency in business intelligence tools like Looker, Sigma, Tableau
  • Excellent written and verbal communication and interpersonal skills, and ability to effectively collaborate with technical and business teams

Trauma Registrar

he Trauma Registrar, reporting to the Trauma Program Manager is accountable for the entry of data into the THAA Trauma Registry. Must be comfortable with both interpreting the clinical care provided to trauma patients and be comfortable with advanced computing and database administration.

Position is a remote position.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

  • High school diploma or equivalent.
  • Minimum 2 years as a Trauma Registrar in a Level 1, 2, or 3 verified center and/or RHIT certification
  • License/Certification: RHIT preferred.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Maintains the THAA Trauma Registry database by:
  • Identifying all THAA trauma admissions, transfers, and deaths, using clinical identifiers and strict inclusion/exclusion criteria defined by the American College of Surgeons (ACS).
  • Retrieving trauma data through
  • Data download from trauma data sources, including other hospital and system-wide databases and patient logs;
  • Direct abstraction of clinical information based on guidelines from the ACS, including the identification of all injuries, procedures, complications, and outcomes.
  • Networking with the ACS, the National Trauma Data Bank (NTDB), internal and external application administrators, and statewide trauma agencies and organizations.
  • Collaborates with Trinity Information System (TIS) to serve as a liaison to trauma software vendors in resolution of problems.
  • Reviews trauma patients’ clinical records across the continuum of care, including EMS reports, police reports (if available), the Emergency Department, Surgery, and inpatient records, and
  • Applies appropriate Abbreviated Injury Scale (AIS-2008) scores.

AI Data Rater

Requirements

  • Fully Proficient in English (Singapore)
  • Linguistic competency in target language equal to the following: ILR Level 5 or CEF C2
  • Familiar with local culture of Singapore, lived in Singapore in recent 10 years.
  • Web-savvy and able to work in a fast-paced environment
  • Preferably previous experience in Search Relevance tasks, experience with e-commerce searches/websites 
  • Excellent online research skills
  • Attention to detail
  • Performing enough research during allocated time, working within short throughputs 
  • Reliable computer system and internet connection
  • Ability to follow instructions in English and comply with the project conventions and rules expected by the client
  • Must sign a Non-Disclosure Agreement to protect client confidentiality
  • Must pass training and a required quality test before starting work

When you join Welocalize, you have the opportunity to bring your career to the next level:

… receive steady volume of work and long-term partnership {where this applies} 

… professional development: work on exciting projects that will empower you keep learning and growing

… work with multicultural, international team with a great variety of documents and content types  

… 24-hour 6-day a week support from our Community team.

Program Analyst

  • Data Analysis: Perform ad-hoc Excel analyses using high-volume clinical or programmatic datasets to support internal program evaluation and external presentations. Work closely with the Sr. Product Development Manager to hone the analysis scope, parameters, and approach. Analyses may include, but are not limited to, correlative analyses to identify trends, tracking patient/encounter data volume, and compiling custom cuts of existing quality measures. Query logic may be complex; training and support is available for high-complexity queries.
  • Data Entry and Operational Support: Maintain critical data entry, such as adding new users, processing new registrants for core initiatives, and entering new contracts into Microsoft Dynamics. Provide administrative support where needed, such as supporting team-led webinars, writing newsletter content, and updating training materials. Support team organization and alignment through project tracking as needed.
  • Data Quality Support: Work to understand the algorithms behind the clinical quality metrics in the Outpatient Registry and other products and review their functionality through regular testing. Coordinate with the Sr. Product Development Manager, Quality Measures team, and end-users to ensure these metrics function accurately and reflect end-user and American Heart Association needs.
  • Staff and Customer Support: Develop and deliver staff and customer webinars related to assigned projects. Provide insight and guidance on technology updates and enhancements. Provide ongoing QI staff support and training as program technology subject matter expert.
  • Product Integration/Expansion: Act as project lead for assigned registry projects and pilots. Participate on teams for application of technology overlap of clinical quality improvement projects.
  • Budget Management and Reporting: Establish and monitor assigned project budgets including vendor service level agreements and deliverables.

Qualifications

  • Bachelor’s Degree or equilavent experience.
  • At least two (2) years of relevant experience.
  • Experience working in public health, healthcare, outpatient quality improvement, or related field.
  • Experience in project coordination.
  • Intermediate Excel skills (XLOOKUPs, creating graphs, IF formulas).
  • Ability to understand, interpret and communicate clinical information, evaluate data, present findings, and comprehend new information with exceptional analytic capacity
  • Exceptional attention to detail.
  • Willingness to learn new software and skills.
  • Ability to independently manage multiple complex projects.
  • Ability to effectively work with physician experts and scientific thought leaders.
  • Knowledge of voluntary health organizations and experience in group process with the ability to resolve conflicts and gain consensus through mediation and collaboration.

Temporary Administrative Support Position

● Data entry: input and update information into Salesforce accurately and efficiently. This data can
include customer information, sponsorship and other opportunities, account details, and more.
● Handling correspondence, including answering emails, text/phone calls, and inquiries from the general
public.
● Processing incoming and outgoing mail. This includes donations, and preparing mailings for new
members.
● Prepare donations and payments for processing by MCBC’s bookkeeper
● Providing general HR support for the organization. Assisting in the dissemination of new or updated
HR policies, procedures, and employee handbook updates.
● Maintain organized filing systems, both physical and digital, to ensure easy retrieval of donation
documents and correspondence.
● Assist with event execution, requesting certificates of insurance, ordering permits, and other tasks
when necessary.
● Volunteer recruitment, and coordinating volunteer activities. This can include creating schedules,
recruiting help, assigning tasks, and ensuring that volunteers have the information and resources they
need to succeed.
Top Skills
You are a skilled multi-tasker who has a natural “can-do” attitude!
● Well-organized and detail-oriented with the ability to prioritize workload
● Energetic and positive: a natural ability to provide great customer service
● Good work ethic, honest, and dependable
● Good communication skills (verbal and written)
● Enjoys working independently
● Computer proficiency – specifically in Google Suite.
● Salesforce proficiency
● HTML skills are a plu

 Accounting Clerk

  • Access our Contractor Community for free templates, upskilling opportunities, webinars, and more.
  • 100% Remote.
  • You decide how many clients/monthly hours you want to take on.
  • Personalized Support- every engagement comes with a dedicated success consultant to help you along the way.

Job Duties

Accounts Receivable

  • Prepare and submit necessary invoices.
  • Process ACH/Credit Card transactions.
  • Identify delinquent accounts and insufficient payments.
  • Reconcile deposits, statements, and transactions.
  • Resolve discrepancies in the monthly Accounts Receivable reconciliation.
  • Provide the weekly aging report to the client.
  • Maintain up-to-date Accounts Receivable records.
  • Reconcile A/R aging

Accounts Payable 

  • Perform data entry associated with accounts payable.
  • Process bill payments through a 3rd party bill pay system (Bill.com)
  • Accurately review, code, and process vendor invoices.
  • Maintain Vendor Database (inactivate vendors).
  • Verify W9 completion. 
  • Review Expense Reports and investigate any issues.

Event Programmer

  • Meet and exceed Event Management service level agreements
  • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
  • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
  • Establish and develop relationships with assigned clients
  • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
    WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
  • 1-3 years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
  • Service oriented, with strong organizational and communication skills
  • Able to successfully handle multiple priorities
  • Certain degree of creativity, latitude, and problem solving is required
  • Box Office experience a plus
  • Overall awareness of the entertainment business is important
  • Knowledge of how TM departments impact on one another, and on outside clients is a plus
  • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
  • Excellent written and oral communication skills, good organizational skills, and attention to detail
  • Must be computer literate with excellent data entry skills
  • H. S. diploma or equivalent required. BA/BS degree is preferred

Grievance & Appeals Coordinator I

  • Gather, analyze and report verbal and written member and provider complaints, grievances and appeals
  • Prepare response letters for member and provider complaints, grievances and appeals
  • Maintain files on individual appeals and grievances
  • May coordinate the Grievance and Appeals Committee
  • Support the pay-for-performance programs, including data entry, tracking, organizing, and researching information
  • Assist with HEDIS production functions including data entry, calls to provider’s offices, and claims research.
  • Manage large volumes of documents including copying, faxing and scanning incoming mail

Education/Experience: High school diploma or equivalent. Associate’s degree preferred. 2+ years grievance or appeals, claims or related managed care experience. Strong oral, written, and problem solving skills.

Senior Financial Modeling Analyst

  • Develop financial pricing models to monitor performance against pharmacy claims data and identify financial pricing opportunities to drive savings and/or meet client/pharmacy contractual obligations using analytic tools and complex financial pricing methodologies
  • Support those financial pricing models during internal/external audits
  • Implement new programs/reporting requested by other business areas
  • Act as a subject matter expert by interpreting data, creating reporting, and presenting information to internal/external stakeholders
  • Create, recommend, and implement pharmacy pricing targets
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree in applied math, statistics, engineering, accounting, finance, economics, business, computer sciences or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
  • 5 years of work experience in pricing or financial analysis using large data sets and complex SQL queries, including 3 years of experience in Pharmacy Benefit Management (PBM), claims processing, healthcare, and/or related field
  • Must be eligible to work in the United States without the need for work visa or residency sponsorship

Project Coordinator – Fraud, Waste & Abuse

locationsRemote USAtime typeFull timeposted onPosted 12 Days Agojob requisition idR2425

What are important things that YOU need to know about this role?

  • Seeking organized go-getter with a strong attention to detail to help define and refine this newly created position.
  • Familiarity within dental industry will be key so you can act as a hybrid investigator partnering closely with our dental consultants.
  • Work location can be remote in the U.S. or in person in our Menomonee Falls, WI location (near Milwaukee).

What will YOU be doing for us? Support Fraud, Waste & Abuse (FWA) department and adjacent operational teams in efficiently and effectively managing FWA investigation projects.  Coordinate projects by documenting status and updates, utilizing available tools to create information related to project status and metrics, and communicating updates to staff and clients.  Communicate with internal staff to assess progress and answer questions from clients regarding project status and/or metrics.

What will YOU be working on?   

  • Facilitate communication and solutions through various mediums of communication.
  • Coordinate all necessary project update meetings for both internal staff and clients.
  • Attend all project related meetings to provide necessary updates and document meeting minutes.
  • Utilize tools (Oracle Project Management Tool/Excel, and Visio) to track all project deliverables and status.
  • Maintain e-mail box requests by monitoring status, filtering and reporting, and responding and/or routing as required.
  • Develop and publish project status reports and metrics to internal and external parties.
  • Proactively communicate with internal staff members regarding status of deliverables.
  • Communicate any potential roadblocks to department management for assessment and contingency planning.
  • Organize and maintain all project communication and documentation.
  • Communicate with client management staff regarding questions on project reports and status metrics.
  • Assist implementation and operational teams with project tasks to assure timely, accurate and efficient delivery of project requirements.
  • Assist in development of project management related tools including project reports, status metrics, and tools utilized to track project deliverables, etc.
  • Recognize and suggest potential system and process enhancements that could be made to increase effectiveness or efficiency.

What qualifications do YOU need to have to be GOOD candidate? 

  • Bachelor’s degree in business or other related field or equivalent experience in a general administrative role.
  • Familiarity with medical/dental charts.
  • Familiarity with healthcare procedure codes and modifiers.
  • Familiarity with the healthcare claim submission process.
  • Ability to prioritize multiple projects effectively.
  • Strong attention to detail.
  • Ability to effectively convey and receive ideas, information, and directions.
  • Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
  • Ability to display strong written and verbal communication skills.
  • Ability to remain organized despite multiple interruptions.

What qualifications do YOU need to have to be GREAT candidate? 

  • Experience in healthcare, dental and vision highly preferred.
  • Knowledge of commonly used project management tools (OneNote, Microsoft Project and Excel).
  • Experienced with Visio to flow out processes/procedures as necessary.
  • Experienced with remote meeting setup and facilitation.
  • Prior dental experience a strong plus.
  • Prior FWA experience a strong plus.

The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.

Compensation Range:$57,544.00 – $86,316.00

Compensation Midpoint:$71,930.00

Data Entry Operator – Work from Home

Job Details
Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 52nd year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:

High School Diploma or equivalent required
At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 keypad
Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:

Monday: Starting time 4:00 am ET

Tuesday – Friday: Starting time 4:30 am ET

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!

Brand Marketing Specialist

Marketing /Full-Time /Remote
Brand Marketing Specialist


Peerspace invites people to find, share, and book the most magical spaces in the world. Since 2014, our community has been opening the door to thousands of spaces – from lofts and mansions to storefronts and studios – helping people to create one-of-a-kind experiences that would not be possible elsewhere. In total, over 5 million people have been welcomed into a Peerspace location, and we’re looking for people who want to help us reach the next 50 million.

The Role:

Are you passionate about branding and creative marketing? Peerspace is seeking a versatile and driven Brand Marketing Specialist to join our brand marketing team. As a Brand Marketing Specialist, you’ll play a key role in bringing Peerspace’s brand to life in a way that drives awareness, engagement, and loyalty. You’ll support key brand initiatives, including Peerspace’s social media channels, Ambassador program, PR and brand communications channels, and partnerships.

The Brand Marketing Specialist will deliver against our brand and business objectives, and is expected to be a ‘roll up your sleeves’, action-oriented operator who is on the front lines of all of our top brand initiatives.

Responsibilities:

● ​​Manage our social media presence, engage with our community, and liaise with our hosts and guests to identify compelling stories, secure visual assets and gain permission to feature them

● Work with our design team and agency partners to create and curate content that drives engagement and awareness

● Conduct outreach to media, including curating case studies, generating story ideas, and gathering notable data insights to pitch

● Assist in maintaining and upholding consistent brand principles and be a vigilant custodian of the brand across all channels and product

● As needed, provide support to the effectiveness of our ongoing brand partnerships and Ambassador program

● Partner with our International teams to promote and localize brand assets where appropriate

● Support on the planning and execution of live events for the brand as needed

● Monitor, evaluate, and report on campaign performance–inclusive of brand advertising, Ambassador program, and partnerships–on an ongoing basis

Qualifications:

● 2+ years of brand or marketing experience; brand/creative agency experience a plus
● Strong work ethic, exceptional collaboration skills, and enjoys building relationships with cross-functional and agency partners
● Highly creative, results-oriented marketer who can manage multiple projects at once
● Passionate about social media, particularly Tiktok and Instagram, and able to monitor trends
● Experience copywriting and creating brand content, including blog posts and social media copy
● Design skills and/or experience working with engaging video content creation a plus, but not required
● Experience working with highly creative brands in the media, entertainment or technology sectors a plus, but not required

Working At Peerspace

The annual salary range for this role is $75,000 to $85,000. The actual salary amount will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data.

Peerspace is proudly certified as a Great Place to Work™ and we’re a remote first company with team members located in cities around the globe. Beyond competitive salary and equity compensation, we provide a range of benefits and perks, including:

  • 100% employee coverage of medical, dental and vision insurance
  • $500 annual professional development allowance
  • Discount on all Peerspace bookings
  • Laptop, high res display, and stipend to setup home office
  • Monthly cell phone and internet credit
  • Coworking membership if needed (in lieu of home office)
  • Access to the Peerspace network of inspiring spaces to do your best work
  • Flexible take it as you need it time off policy
  • Wellness Fridays observed company wide
  • In person all company offsites and team-building events (in Peerspace locations, of course)

Diversity

At Peerspace, we’re dedicated to creating a team that’s diverse, equitable and inclusive. Our workplace is a space where all team members are empowered to blaze their own trail, make things happen, and take pride in their work. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We’d especially like to encourage applicants from different backgrounds, locations, and experiences.

Medical Billing/Claims/Collections

Duties:
– pulling credit balances from the portal and reports
– reviewing Medicare claims and disputing them as needed
– collections and payor communication
– Software used Excel (pivot tables and VLOOKUP’s) and Carelogic

Candidate must be able to pass a drug screen and background check

Requirements

Medical Billing, Microsoft Excel, Medical Claims, Credit Balance, Medical Collections, Resolve Disputes, Behavioral Health

Loan Processor

he Contract Compliance Analyst will be responsible for the review of all contracts, addendums, notices and agreements created as a result of our representation of the company’s clients and customers. The Contract Compliance Analyst will utilize Skyslope’s system or any other future system designed for this task.

●       Performs initial contract review to ensure that all documentation for the “deal” has been turned in and is ready for review by the Broker and Transaction Specialists.

●       Effectively and promptly communicates with agents regarding deficiencies in documents and providing explanation and assistance.

●       Audit files and work with agents to ensure missing contract documents are received in a timely manner

●       Works hand-in-hand with the Managing Brokers by supporting efforts to ensure compliance.

●       Manage the Transactions Brokerage email inbox

●       Other Duties As Assigned

Education & Experience:

●      High school diploma required or equivalent years of applicable experience

●      Bachelor’s degree preferred

●      1+ years of experience in contract review

●      1+ years of real estate industry experience

●      Active real estate license (preferably a Broker’s license) with continuing education credits in real estate, management and legal compliance is strongly preferred

●      A keen interest in, and experience in real estate compliance activities to include a thorough knowledge and understanding of legal obligations of real estate professionals under the provincial and federal laws and in accordance with local MLS/Board Rules and Regulations

●      Excellent communication skills – written, verbal and interpersonal communication skills across all levels of the organization

●      Highly collaborative and capable of working with internal partners to facilitate successful results

●      Ability to make quick decisions and solve problems using good judgment

Academic Effectiveness Coordinator

  • Collaborate on projects, process improvements, and standard operating procedures
  • Help develop standard operating procedures by meeting with partners, documenting requirements and processes, and implementing changes
  • Provide ongoing coordination of data for courses, programs, faculty, and team leads
  • Provide administrative support
  • Manage FPU Service Now ticketing queue, and attend all Service Now development meetings, as relevant
  • Monitor and help manage CRM and other systems
  • Manage FPU general email inbox
  • Attend regular team meetings to understand the scope of projects and their support needs
  • Ensure that specialized projects and the daily workflow are organized, prioritized, and completed within prescribed time frames
  • Develop a collaborative relationship with all appropriate internal and external entities to promote a positive student experience.

What We’re looking for:

  • Bachelor’s degree
  • 1+ years of experience using Microsoft Office Suite including spreadsheets (can maintain complex spreadsheets)
  • 1+ years of experience using Outlook
  • The ability to work with different partners both one-on-one and in a team environment.

Online Software Engineer

What We Need

We are looking for an experienced Online Software Engineer to join a growing team and help develop innovative features on a future iteration of the WWE 2K Series. This position will report into the Lead Online Engineer and is fully remote.

What You Will Do:

  • Involvement in full stack development working on both game client and backend services
  • Collaborate with multi-functional team members to deliver high quality systems and features
  • Dive into a large codebase to simplify processes, tackle challenges, and identify deficiencies
  • Develop and maintain game server code with emphasis on stability, performance, and scalability
  • Perform load testing, build unit tests, and solve any issues to ensure optimal live services
  • Produce code that is clean, efficient, well-documented, and conforms to our coding standards

Who Will Be a Great Fit:

  • Computer Science education
  • 2+ years of relevant game development experience
  • Familiarity with Client/Server and Peer-to-Peer architectures
  • Experience with 3rd Party APIs
  • Experience in cloud computing (AWS, Azure, etc.)
  • Proficient in developing multiplayer video games
  • Solid understanding of multi-threading concepts
  • Strong object-oriented programming background and proven experience to write reliable, performant, and well documented code
  • Proficiency with Python, C++, JavaScript, SQL
  • Ability to write clean, well-documented code
  • Enjoys working effectively as part of a team and is self-motivated with excellent problem-solving skills
  • Comfortable working in a fast-paced, hybrid environment

Music Instrumental Producer

e are looking for a Music Instrumental Producer for our client’s Debut Pop/Rock Album.

Responsibilities:

  • Compose and produce high-quality instrumental tracks for the debut album.
  • Capture the desired pop and rock style, similar to the sound of Olivia Rodrigo.
  • Collaborate with the artist to understand their creative vision and incorporate feedback.
  • Arrange and layer various musical elements (e.g., drums, bass, guitars, keyboards, etc.) to create dynamic and engaging instrumentals.
  • Utilize industry-standard DAW software and virtual instruments to produce professional-quality tracks.
  • Apply appropriate mixing and mastering techniques to ensure a cohesive and polished final product.
  • Ability to work remotely and communicate effectively with the artist.
  • Utilize file-sharing platforms or other remote collaboration tools as needed.

Requirements

  • Proven experience as a music instrumental producer, with a strong portfolio in pop and rock genres.
  • Excellent technical skills in music production software (e.g., Logic Pro, Pro Tools, Ableton Live) and virtual instruments.
  • In-depth knowledge of music theory, songwriting, and arrangement principles.
  • Familiarity with the sound and style of artists like Olivia Rodrigo.
  • Strong attention to detail and a critical ear for audio quality.

Apply for this job

Sr Demand Generation Representative

  • Educate and demonstrate for stakeholders the benefits of USDD offerings including, but not limited to in person demonstrations, dispatch centers/fire stations walk throughs, and virtual meetings.
  • Use technical acumen to evaluate and provide recommendations and best practices to serve the customer’s needs.
  • Keeping all communications and customer intelligence up to date in corporate CRM and PM software.
  • Consistently conducting and maintaining research to better understand the competitive marketplace.
  • Partner with Regional Territory Managers to build demand for USDD offerings.
  • Travel required 25-50% of the time

MUST HAVE:

  • 5 plus years experience in low-volt system design and proposal generation (with programs such as AutoCAD, Visio, d-tools, etc.).
  • 3 years experience with US Digital Designs offerings and/or similar offerings.

WE VALUE:

  • Public Safety subject matter expertise (preferable Fire, Medic, Dispatch).
  • College degree preferred, but relevant experience will be considered.
  • Exceptional attention to detail.
  • Experience in standard productivity software suites (Google, Microsoft Office, etc.).
  • Knowledge of project management software applications, such as Trello and Asana.
  • Experience working with CRM software – SalesForce is preferred.
  • Strong and independent organizational skills.

Business Development Representative

our Mission:

  • Qualify leads from marketing campaigns and develop them into sales opportunities
  • Contact potential clients through phone calls and emails
  • Identify client needs and suggest appropriate products/services
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Present our company to potential clients
  • Engage with potential clients at our regular industry-leading events
  • Proactively seek new business opportunities in the market

What you need to succeed:

  • Desire to work in sales in the tech industry
  • Coachable, self-motivated, curious, and resilient
  • Excellent verbal and written communication skills
  • Capability to deliver engaging and compelling presentations
  • Persuasive abilities and interpersonal skills (positive and personable)
  • Ability to quickly adapt to new technologies such as CRM, Sales Engagement platforms, etc.
  • Strong understanding of business operations and how companies make buying decisions
  • Demonstrated personal success in B2B sales or retail sales

Nice to have:

  • Work experience as a Business Development Representative or Sales Development Representative
  • Proven track record of successfully engaging with B2B prospects
  • Bachelor’s degree in a related field (BSC degree)

Director of AR, Credit and Collections

Primary Responsibilities

Provide leadership and direction for all activities within accounts receivable processing, administration, and personnel, including but not limited to: billing/invoicing, collections and credit.

  • Identifies optimization opportunities in billing/invoicing, credit and collections processes and work with stakeholders to help create a roadmap to implement improvements while maximizing efficiencies
  • Implement effective and efficient collection strategies, processes and workflows to support overall financial goals
  • Continually review customer payment patterns to ensure that account balances are current and payment trends are in line with company standards
  • Provide leadership regarding the standardization of customer payment processes
  • Develop management reporting for daily, weekly, monthly tracking of accounts receivable performance
  • Provide forecasting for collections as an input for cash flow, providing guidance to team for goal attainment, and feedback to management relating to accounts receivable status
  • Develop and drive best practices in operations and processes ensuring consistency with company requirements, internal and external controls and audit requirements.
  • Responsible for execution of overall talent recruitment and development strategies for Accounts Receivable including recruitment, hiring, training, employee development and performance management
  • Plan, organize, lead and control the activities of the group, including projects, schedules, priorities, and personnel
  • Foster an environment of operational excellence and promote/implement continuous improvement practices.

Medical Billing/Claims/Collections

Description

A behavioral health company is looking to hire a strong medical biller to assist with the expansion of their workload. This is a fully remote position, but the candidate must be located in Ohio.

Duties:
– pulling credit balances from the portal and reports
– reviewing Medicare claims and disputing them as needed
– collections and payor communication
– Software used Excel (pivot tables and VLOOKUP’s) and Carelogic

Candidate must be able to pass a drug screen and background check

Requirements

Medical Billing, Microsoft Excel, Medical Claims, Credit Balance, Medical Collections, Resolve Disputes, Behavioral Health

 Treasury Director

  • Maintain long-term liquidity forecast to determine liquidity needs and assess movement of cash between entities.
  • Research and support recommendations regarding borrowing options in accordance with the Company’s debt management policies.
  • Assist with planning and coordinating all activities related to debt capital markets transactions including review of complex legal documents, preparation of all offering materials, investor presentations, and financial analyses.
  • Assist in preparation of financial presentations to internal executive/senior management, Board of Directors as well as investment bankers, investors, rating agencies and vendors.
  • Manage both projects from inception to implementation as well manage a staff and key stakeholders with the organization.
  • Create and maintain various financial analyses as needed.
  • Assist in developing and maintaining investment bank, investor, and rating agency relationships.

What We Look For in a Candidate

Required

  • Bachelor’s degree in Business, Finance, Accounting, or related field.
  • 10-15+ years of previous treasury experience.
  • Experience in debt capital markets transactions including asset backed securitization (paramount skill set for this position).
  • Experience interacting with executive management, senior management, and other internal stakeholders as well as external bankers and investors.
  • Excellent organizational skills with the ability to multitask concurrent projects.
  • Strong attention to detail, business analytical skills, and an ability to maintain confidentiality.

Credit Analyst 5

Job Description

Responsible for approving the extension of credit and/or making recommendations to the person(s) making the final lending decisions on new, renewal and extension loans to approve or deny the extension of credit. Prior to making the credit decision or advising the person(s) making the final credit decision, the Credit Analyst conducts a complete credit analysis including gathering, analyzing, and interpreting all types of credit information on existing and prospective customers. Reviews customer accounts and portfolios to identify, evaluate and determine the appropriate course of action on potential credit quality issues in order to maximize credit quality and minimize risk and potential loss to the company. May use technological tools, including computer software, to assist in the credit analysis process by helping evaluate a particular credit or a portfolio. The Credit Analyst will use such tools to compare and evaluate possible courses of action and will make recommendations and/or decisions after various possibilities are considered.

Basic Qualifications
– Bachelor’s degree, or equivalent work experience
– Five or more years of relevant experience

Preferred Skills/Experience
– Strong credit analysis and analytical skills
– In-depth knowledge of credit analysis, credit administration, credit policy and procedures, and risk analysis
– Background in economics, accounting, and/or finance
– Effective technical report writing skills
– Effective verbal and written communication skills
– Proficient computer navigation skills using a variety of software packages
– Master’s degree or CPA certification is preferred

Data Engineer, Remote

  • evelop and implement ETL processes
  • Design data warehouse solutions to support ETL processes and data analytics applications
  • Write SQL/NoSQL database queries, stored procedures, triggers, user defined functions, analytic functions, etc.
  • Own features that you develop end to end, develop and test your code, implement new processes in production, and maintain and support them over time
  • Drive our data platform and help evolve our technology stack and development best practices
  • Develop and unit test assigned features to meet product requirements

You Have

  • Strong experience in database technologies and data warehousing
  • Strong experience in Python or Java
  • A strong understanding of various data modelings techniques (3NF, Dimensional, etc.) and their intended use cases
  • Hands on experience with PostgreSQL and cloud data warehouse platforms (e.g., BigQuery, Snowflake, Redshift)
  • Hands on experience with dbt or Dataform
  • Ability to deal with ambiguity and communicate well with both technical and non-technical teams

Data Architect III

  • Monitor the system performance by performing regular tests, troubleshooting, and integrating new features.
  • Recommend solutions to improve new and existing database systems.
  • Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results
  • Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions
  • Engage in technical discussions with senior engineers to define logical and conceptual data flows
  • Strategic Mindset:  Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
  • Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
  • Results Focused:  Leverage data to understand how the product is performing and prioritize work 
  • Insights Driven:  Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
  • Trusted Partner:   Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate 
  • Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset

Experience you’ll bring: 

  • 5 to 7 years of Data Architecture experience delivering world class software or capabilities 
  • Undergraduate degree required, advanced degree is a plus 
  • Proven ability to work closely with engineering teams and other product teams to prioritize and deliver features
  • Experience of identifying customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog and maintaining thorough documentation.
  • Strong execution skills, with a focus on driving results
  • Experience writing hypotheses, experimenting, and following a “build, test, iterate”  approach 
  • Experience embracing an end-to-end view of the product lifecycle, including discovery, first use and support
  • Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others
  • Strong written and verbal communication skills, including the ability to inspire teams around a vision and influence key stakeholders 
  • Curious and a learning mindset
  • Bachelor’s degree in computer science, computer engineering, or relevant field.
  • A minimum of 5 years’ experience in a similar role.
  • Strong knowledge of database structure systems and data mining.
  • Excellent organizational and analytical abilities.
  • Outstanding problem solver.
  • Good written and verbal communication skills.

Reimbursement Implementation Specialist II

  • Synchronizes data on claims and provider databases and provides expertise on business requirements for multiple business regions.
  • Identifies, analyzes, and resolves issues for multiple system provider databases.
  • Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes.
  • Validates the data to be housed on provider databases and ensures adherence to business and system requirements of customers as it pertains to contracting, network management and credentialing. Researches and resolves complex exceptions and error reports.
  • Determines regional/cap/business indicators for multiple business areas to assure accurate reimbursement based on provider contract and area fee schedules.
  • Determines training needs and provides training to less experienced associates and outside customers on multiple provider data base systems and with multiple business requirements. 

Minimum Requirements 

  • H.S. diploma
  • Minimum of 3 years provider database experience; or any combination of education and experience, which would provide an equivalent background.

Documentation Specialist

Responsibilities

  • Prepare source data for computer entry by compiling and sorting information.
  • Process source documents by reviewing data for deficiencies.
  • Resolve deficiencies by using standard procedures or returning incomplete documents for resolution.
  • Enter data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintain data entry requirements by following data program techniques and procedures.
  • Verify entered data by reviewing, correcting, deleting, or reentering data.
  • Maintain operations by following policies and procedures and reporting needed changes.

Qualifications

Required

  • High School diploma or GED equivalent required.
  • Proficiency in Microsoft Office products, specifically Excel, Word and Outlook.

Preferred

  • At least 1 year of customer service work experience

Live Chat Customer Service Advisor

Job Description

Live Chat Customer Service Advisor  

Remote – US  

The Opportunity:  

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.    

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.   

For more information about Anthology and our career opportunities, please visit www.anthology.com.    

Student Success brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better educational experience for everyone by extending institutional resources to meet the growing demands of learners.  

Student Success offers remote, work from home opportunities with immediate availability and schedules that offer flexibility.   

Primary position responsibilities will include:  

  • Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
  • Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
  • Handling and resolving situations with customers in a timely and effective manner
  • Assisting management with special projects relating to customer service 
  • Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
  • Handling multiple job tasks at one time and escalating issues in a timely manner

The Candidate:  

Requirements:   

  • Ability to sit and work at a desk and on the computer for extended periods of time 
  • Ability to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
  • Ability to pass a typing speed test and type 50 WPM
  • Ability to take inbound (voice) phone calls in a conversation-heavy environment
  • Full professional proficiency in written and spoken English (equivalent to CEF B2 level or above)
  • High School diploma or GED
  • Must be at least 18 years old
  • Ability to work a variable schedule, including evenings and weekends, based on call center needs
  • Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
  • At least 1 year of professional customer service experience, preferably in a large Call Center environment as a chat agent
  • Willing to accept a temporary assignment
  • Must reside within an approved state*
  • Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
    • Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to point internet service
    • 40 Mbps Download
    • 15 Mbps Upload
    • 100ms Ping or less
    • Jitter: 40 MS or less
    • Hardwired Connection
      • Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges

Preferred skills:  

  • College degree or some level of college completed
  • Able to easily operate a computer learning and adapt quickly to software applications
  • Able to troubleshoot caller issues and provide supporting help documentation
  • Committed to quality and service matrix and culture
  • Able to quickly adapt to face changing situations
  • Able to provide positive customer experience for customers
  • Self-motivated, accountable approach combined with strong sense of teamwork 
  • Strong sense of customer service with enthusiastic, energetic, and professional behavior
  • Good organizational skills and detail-oriented
  • Excellent time management skills

Pay rate is $12/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.  

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.    

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.   

*This position is available for candidates residing in the following states: AL, AR, GA, IN, KY, LA, MO, MS, NC, NV, OH, OK, PA, SC, TN, TX, WI, WV  

Data Entry Specialist

Accepting applications until: April 30, 2024 at 11:59 PM CST
Location: Fairfax, VA 22031
Pay Rate: $24.03 – $33.65 Hourly
Job Status: Full-Time
Work Shift: 8:00 AM – 5:00 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Status: Accepting Applications
Position Description
Under the direction and supervision of the Director of Data Management, this position is responsible for performing all data entry functions as they relate to the completion of case report forms, by entering study data collected by the research team into the Electronic Data Capture (EDC) system. Data entry personnel will also resolve all data queries. The position works closely with the research coordinators in support of all ongoing clinical studies.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Oversee and manage the data entry from the source document to the case report form (CRF)
Reviews patient records for completeness and accuracy
Coordinates and schedules monitor(s) visits.
Meets with sponsor/monitors to review data entry. Provides support and information to monitors as necessary and as directed by supervisor(s).
Timely resolution of data queries promptly to insure completeness of CRFs.
Complies with all applicable regulations, guidelines and procedures pertaining to data loading, EDC and clinical research
Identifies lab facilities used for studies so that lab certifications can be requested for study files.
Assures that data entry remains current for all studies per SOP.
Reviews and utilizes protocols as guides for study activities.
Communicates as needed with accounts receivable staff regarding submitted data.
Attends meetings and briefings regarding clinical studies as required.
Ability to assist in the guidance and training of less experienced staff.
Ability to maintain a positive attitude with the research team.
Maintain professional demeanor with sponsors, monitors and auditors.
Remains current with all required training.
Performs other duties as assigned.
KNOWLEDGE AND SKILLS:
Working knowledge of clinical research Electronic Data Capture (EDC) systems.
Excellent interpersonal skills to deal effectively with research personnel.
Knowledge of medical terminology.
Knowledge of ICH GCP, FDA, OHRP, OSHA and HIPAA guidelines pertaining to clinical research.
Excellent organizational skills to independently manage work flow.
Ability to prioritize quickly and appropriately with minimal guidance.
Ability to multi-task.
Ability to work independently and function as part of a team.
Ability to react calmly in emergent situations.
Clear and concise verbal and written communications

Quality Assurance Specialist (Medical Report Reviewer)

Description

Why Work for Us?

Workplace well-being is more important than ever. We are the winner of the 2018, 2019, 2020, 2021, 2022 and 2023 Best and Brightest Companies to Work for In The Nation. We have also won the 2020 Best Places to Work Award, Minneapolis/St. Paul Business Journal.

Our employees benefit from a competitive benefits package that includes paid time off (PTO), paid parental leave, paid holidays, insurance (medical, dental, vision, life, STD, LTD), flexible schedules, a 401k program with company match, and profit sharing. Insurance benefits are effective on the 1st of the month following month of hire.

We strive to develop and provide growth opportunities for our employees. In 2022, R3 Continuum spent approximately $32,500 on employee training and development.

At R3 Continuum, we believe our differences don’t divide us but teach us. R3 Continuum eagerly embraces diversity and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against based on any protected classifications.

Join a company dedicated to helping people and organizations be more resilient and thrive.

Position Summary

(Remote, FT, 1st shift)

The Quality Assurance (QA) Specialist provides reviews and audits the work of the network panel (medical and behavioral health) on File Reviews and Evaluations services. The QA Specialist reviews their work for content, opinion, clarity, and consistency and will ensure that all questions posed by the client are answered and that the answers contain appropriate rationale. The specialist will work directly with the network panel for revisions to reports and case documents as needed and will also facilitate any calls required between panelists on a case. The specialist will also be responsible for identifying and resolving network panelist quality issues.

Essential Functions (In order of importance) Approximate % of time required

QA Specialist 90%

Other 10%

Essential Functions

  • Complete quality assurance reviews on each report (file reviews and evaluations), letter, and appendix and provide clear and concise edits to the specialist, ensuring that reports and case documents are error free and delivered on time to the customer
    • Review for consistency and clarity of content
    • Ensure network specialist answers all questions requested by customer
    • Review completeness of all reports, letters, and appendices, ensuring that all customer instructions were followed by the network specialist
    • Identify potential clinical content inconsistencies and collaborate with Manager, Quality Assurance, and/or Clinical Subject Matter Experts as needed, including clarification reports
  • Facilitate and document panel calls between network specialists as needed
  • Send letters to attending physicians via fax or mail
  • Send finalized reports and case documents to customers
  • Identify network panelist quality issues and resolve issues by providing feedback/training to the network panelist and, if necessary, referring the network panelist back to the Training Department based on available data
  • Demonstrate proficiency in using eCase Manager (eCM) as it relates to QA tasks
  • Document all communications with network specialists and work completed in eCM
  • Monitor workload through use of eCM reports
  • Maintain confidentiality utilizing HIPAA guidelines

Other Essential Functions

  • Assist in gathering case documents for legal records requests, as needed
  • Participate in process improvement identification and solutions, including completion of projects
  • Participate in department and company meetings, as requested
  • Perform other duties as assigned
  • Overtime/Additional Hours – There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround timeframes

Requirements

  • Ability to develop and foster relationships with employees, network panelists, and customers at all levels of the organization.
  • Comfort and ability to give clear, consistent, and concise direction and communication with network panelists (RNs, psychologists, physicians) and team members.
  • Good judgment with the ability to make timely and sound decisions based on data and business acumen
  • Ability to recall important and commonly used QA concepts and to independently apply concepts learned to multiple areas
  • Highly proficient with verbal and written communication
  • Excellent grammar and spelling skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Ability to multitask and to quickly switch between two unrelated tasks
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Ability to function well in a high-paced and at times stressful environment
  • Proficient with Microsoft Office Suite or related software
  • Basic mathematics skills

Education & Licensing

Bachelor’s degree or higher from an accredited college or university preferred

Experience

1 to 3+ years of previous experience in the disability or workers’ compensation insurance industry or similar is preferred

Employment contingent on a successful background check, reference checks, work verification, and signing a non-disclosure agreement.

Solutions Consultant

  • Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand service requirements
  • Provide technical and engineering expertise to IT professionals by answering questions regarding integrations and data.
  • Work with product management to provide feedback and requirements from prospects and customers, serve as an advocate on product roadmap and new feature requests
  • Contribute to team effort by accomplishing related activities as needed
  • Travel periodically based upon customer and business needs
  • Gather and document detailed integration requirements for both API and EDI integrations
  • Create, communicate, and manage integration project plans
  • Accompany Loadsmart Sales employees to pitch meetings that involve technical stakeholders, and help customers understand integration vision and value as part of the pre-sales process.

REQUIRED QUALIFICATIONS:

  • 3-5 years of experience working in a solutions engineering and/or technical project management capacity dealing directly with customers and various technical teams
  • 1+ years of supply chain and transportation technology experience
  • Proven track record of project management, software implementation and systems integrations
  • Strong written and verbal communication skills in order to effectively communicate with customers, prospects and internal teams
  • Familiarity with EDI and APIs in the logistics industry is a big plus.

Compliance Specialist

Key tasks:

  • Perform security and compliance assessments on new and existing infrastructure and applications to ensure adherence and effective controls are in place.
  • Implement existing and new compliance requirements.
  • Collaborate with stakeholders to ensure corrective actions are in place; document lessons learned.
  • Provide support in due-diligence and third party risk assessment efforts.
  • Ensure adherence of risk policies with SAP NS2 standards.
  • Provide reports on analysis and corrective actions in the event of security incidents and alerts.
  • Support internal and external audit processes, as needed.
  • Perform business impact analysis and develop/maintain risk register.
  • Collaborate with leadership to develop risk metrics and dashboard; generate periodic reports as defined by the metrics and as needed by management.
  • Assist business and IT partners with risk vulnerability remediation activities.
  • Stay abreast on emerging regulatory updates, technological trends, and changing threat landscape to inform new policies and standards.

Experience and Education Requirements:

  • Bachelor’s degree or relevant professional experience
  • 2-5 years of experience working in risk management and compliance functions
  • Familiarity with Risk Management solutions and processes
  • Familiarity with security laws, strategies, processes, standards, and services
  • Security Certifications like CISSP, CISA, CISM, GCFA, GCIH, GCIA, GNFA, GREM, GCCC, or Security+ are an asset

Application Security Analyst

  • Responds to security alerts created across infosec alerting systems
  • Escalates security alerts requiring further investigation
  • Creates new security alerts and dashboards as needed
  • Performs threat hunting across information security log feeds 
  • Creates Infosec policies,procedures, playbooks, and workflows
  • Monitors for, investigates, and responds to security incidents 
  • Performs root cause analysis on identified vulnerabilities and identified incidents 
  • Conduct security reviews and penetration testing across company products and services as needed
  • Conduct and assess the results of vulnerability scans and triage vulnerabilities across company products
  • Stay informed on the latest vulnerabilities
  • Conducts security, vulnerability and risk reviews of systems, applications, and source code through the use of various automated tools and manual testing procedures. 
  • Address security throughout the SDLC
  • Review security findings from container scans, dependency checks and static code analysis tools.
  • Manage the bug bounty program
  • Perform security reviews of the source code

Requirements:

  • Bachelor’s degree in information technology or a related field preferred
  • Some experience in information security and IT.
  • Has an understanding of infosec concepts such as: cloud infrastructure, application security, vulnerability scanning, penetration testing.
  • Some experience with infosec testing tools and scripts.
  • Familiar with application development concepts: servers, databases, coding, API’s, containers, logging, troubleshooting.
  • Knowledge of various operating systems, ChromeOS, Linux, Mac, Windows.
  • Familiar with OWASP top 10 and MITRE ATT&CK Framework.
  • Able to navigate the linux command line
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Excellent Analytical skills
  • An understanding of security best practices and frameworks such as NIST, ISO, and CIS

Data Engineer

n your first year:

  • Help define scalable workflows and setup data infrastructure, processes and documentation that will enable data scientists, and analysts to develop deep analyses  
  • Create data products and processes to enable self-service analytics, predictive analytics, content recommendation and personalization in our core product 

What you bring to the table

  • 5+ years of data engineering experience of relevant industry experience 
  • Expertise working with Data Warehousing platforms (AWS RedShift or Snowflake preferred) and data lake / lakehouse architectures
  • Experience with Data Streaming platforms (AWS Kinesis / Firehose preferred) 
  • Demonstrated ability to (creatively) solve complex architectural problems, think about tradeoffs and systems design
  • Effective communication skills and ability to translate deeply technical designs into business appropriate representations as well as analyze business needs and requirements ensuring implementation of data services directly correlates to the strategy and growth of the business
  • Expertise with SQL and programming languages commonly used in data platforms (Python, Spark, etc) 
  • Experience with data pipeline orchestration (e.g., Airflow) and data pipeline integrations (e.g. Airbyte, Stitch) 

Special Process Quality Auditor

  • Responsible for auditing Special Processes at a key Aerospace customer’s manufacturing sites and suppliers.
  • Requires breadth of technical special process / NADCAP (National Aerospace and Defense Contractors Accreditation Program)
  • Knowledge and experience across programs and products to work with our site locations and customers in determining compliance with appropriate special process requirements.  
  • Perform audits per NADCAP / customer requirements using NADCAP and customer specific checklists
  • Document opportunities and findings against noncompliance’s, work with sites to ensure robust corrective actions are completed on time and effective.
  • Experience in auditing the following areas/special processes: Conventional Machining, Chemical Processing, Heat Treat, Welding, Coatings, etc.


​Basic Qualifications (Required Education, Experience, Skills, and Certifications)

 Specific requirements regarding education and experience will prevail.

  • Education: High school diploma with 2 years of experience in special processes or associate degree with 2 years of aerospace quality or special process experience. Exceptions require approval.
  • US citizenship is required for the job.
  • Experience: Technical knowledge/experience must be validated by the Certified Accessor Auditor (CAA) through written assessment, exam, interview, or documented training/experience.
  • Process Training: 40 hours of Quality System training, auditing, and use of Acceptance Checklists (AC).
  • Audit Experience: Complete at least one Special Process training audit under qualified supervision. Prior audit experience may be considered at the discretion of the CAA.

 Finance & Accounting

  • Conduct and support in the creation of webinars as needed
  • Support during Tax Authority audits
  •  Keep up-to-date with tax changes in a select group of countries
  • Actively engage in team training and support the training team
  • Propagate an environment promoting ongoing learning and growth

QUALIFICATIONS FOR THE GLOBAL CORPORATE TAX ADVISORY MANAGER:

  • Minimum of 3+ years of experience in a global tax setting, or at a Big 4/mid-tier accounting/tax/professional services firm
  • Must be CA/CPA or CTA certified or equivalent
  • Organized and goal-driven with the ability to manage multiple projects simultaneously
  • Excellent written and verbal communication skills
  • Self-driven with strong negotiation and influencing abilities
  • Eager to acquire new technical skills
  • Competent in using Microsoft Office suite and other essential IT applications

EDUCATION REQUIREMENTS:

  • Bachelor’s degree in related field is required

Physician Coding Auditor

  • Edits/Denials/Coding – Assists with edits, denials and appeals. Also assists with coding and working holds on an as needed basis
  • Training – Assists with training new and existing staff. Develops all training materials and coding aids for both formal training and use by coders in daily work. Identifies coders to be cross-trained and suggests areas for training improvement. Assists in the implementation and administration of effective systems, processes, and procedures
  • Coordinating – Coordinates the presentation of ongoing professional seminars and materials via audio-conferences, webinars, and other publications. Maintains education records on all staff to include attendance records for all coding related educational activities
  • Resource – Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards. Performs miscellaneous job-related duties as assigned
  • Reporting – Provides reports of audit findings to coding management, individual coders and leadership as needed/requested along with providers that are contracted/employed and outlined in the client SOW (Included Provider verbiage). Assists with the creation of various documents and reports as requested. Immediately provides reports related to compliance risks when requested

Experience We Love:

  • 5+ years of coding experience.
  • 3+ years of auditing experience.
  • Proficiency in multiple EMR’s, encoders, and the Microsoft Office suite.
  • Educated in HIPAA regulations; must maintain strict confidentiality of patient and client information.
  • Consistently achieves quality and productivity standards.
  • Ability to organize and complete work in a timely manner.
  • Ability to read, write and effectively communicate in English.
  • Ability to understand medical/surgical terminology.
  • Above average written and verbal communication skills.
  • Position may require up to 20% travel to client sites.

REMOTE Audit Manager

We are recognized as one of Atlanta’s leading accounting, tax, and consulting firm founded over 17 years ago with 120 Professionals and growing! We specialize in a number of industries including Manufacturing/Distribution, Construction, Technology, Healthcare, Non-Profit, Technology, International, and many more. We have been awarded Best Place to Work for over 10 consecutive years and recognized in Forbes as “America’s Best Tax Firms” in 2021. 

This is a 100% Remote Role! 

Must have 4-5+ Years of Public Accounting Experience (with a CPA firm), at least 1 Year as an Audit Manager, and an Active CPA. In return, we are offering a competitive salary ($100k-$150k), Full Benefits (including Health, Dental, Vision, 401k Match, etc.), Annual Bonuses, Capped Busy Season Hours, Open PTO, and Paid Holidays.

Please apply today or send an email with a copy of your latest resume to [email protected]!

** We are also looking for 100% Remote Audit Seniors, Audit Supervisors, and Senior Audit Managers. Please email your resume to [email protected]! **

What You Need for this Position

– Must have 4-5+ Years of Public Accounting Experience (with a CPA firm) 
– At least 1 Year as an Audit Manager
– Active CPA

Physician Coding Auditor

  • Educating – Assesses the educational needs of coding staff and providers that are contracted/employed and outlined in the client SOW (included Provider Education verbiage) and develops programs or researches educational resources to meet those needs. Assists with Task Force, CDE and quality department related education. Creates presentations, develops learning material, handbook and other educational materials
  • Edits/Denials/Coding – Assists with edits, denials and appeals. Also assists with coding and working holds on an as needed basis
  • Training – Assists with training new and existing staff. Develops all training materials and coding aids for both formal training and use by coders in daily work. Identifies coders to be cross-trained and suggests areas for training improvement. Assists in the implementation and administration of effective systems, processes, and procedures
  • Coordinating – Coordinates the presentation of ongoing professional seminars and materials via audio-conferences, webinars, and other publications. Maintains education records on all staff to include attendance records for all coding related educational activities
  • Resource – Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards. Performs miscellaneous job-related duties as assigned
  • Reporting – Provides reports of audit findings to coding management, individual coders and leadership as needed/requested along with providers that are contracted/employed and outlined in the client SOW (Included Provider verbiage). Assists with the creation of various documents and reports as requested. Immediately provides reports related to compliance risks when requested

Experience We Love:

  • 5+ years of coding experience.
  • 3+ years of auditing experience.
  • Proficiency in multiple EMR’s, encoders, and the Microsoft Office suite.
  • Educated in HIPAA regulations; must maintain strict confidentiality of patient and client information.
  • Consistently achieves quality and productivity standards.
  • Ability to organize and complete work in a timely manner.
  • Ability to read, write and effectively communicate in English.
  • Ability to understand medical/surgical terminology.
  • Above average written and verbal communication skills.

Retail Call Center Government Underwriter

Supervisory Responsibilities:

This job has no supervisory responsibilities

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Appraisal review and tax return analysis skills required
  • Prior credit signing authority a plus
  • Experience with repurchase response and/or rebuttal review and response preparation
  • Secondary market experience a plus
  • Understanding of TILA, RESPA and Predatory Lending
  • Strong analytical and decision making/problem solving skills
  • Possess a keen eye for accuracy, attention to detail and ability to handle a high volume work load
  • Excellent interpersonal, organizational, prioritization and time management skills
  • Proficient in computers including LOS systems, Microsoft Office and Excel. Ability to adapt/ learn/utilize multiple software programs. Experience with paperless environment preferred.
  • Ability to type/use a keyboard with sufficient speed to meet job demands
  • Ability to deliver effective results and to meet deadlines with minimal supervision
  • Self-starter, adapt to a changing environment and have the ability to communicate and work well with Investors and co-workers
  • Possess clear, concise and effective written and oral communication skills
  • Professional demeanor in appearance, interpersonal relations, work ethic and attitude

Education and/or Experience:

  • High School Diploma or GED Required; BA or BS degree preferred
  • Minimum 3 years of current front-line mortgage Underwriting Required

Real Time Analyst

  • Monitor Client Operations KPIs in real-time and take actions to ensure speedy response to customer contacts while creating a high level of visibility on performance for department and executive leadership 
  • Provide regular report-outs on staffing, performance and explanation of drivers impacting service level attainment (i.e. shrinkage, handle time, call volume, etc.) 
  • Monitor agent adherence and intervene where necessary to ensure scheduled activities are followed throughout the day 
  • Identify and provide feedback to relevant team members on improvement opportunities in forecasting, scheduling and operational execution 
  • Adjust schedules proactively to account for recent trends and changes in staffing and requirements 
  • Administer schedule updates in line with business needs for time off, overtime, sickness, adherence exceptions, etc. 
  • Create and update ad hoc reporting as needed to support planning and performance management 
  • Coordinate departmental response during technical outages or force majeure situations affecting service delivery 

Requirements: 

  • Minimum 2 years’ experience in Workforce Management or similar analytical role 
  • Specific qualifications (education level)
  • Bachelor’s degree or equivalent  
  • Intermediate level of expertise with Excel, including ability to use basic formulas and pivot tables for accessible reporting
  • Comfortable with typical contact center and WFM tools including ACD and WFM platforms (ie IEX, Calabrio, Assembled)
  • Basic understanding of Workforce Management, with emphasis in real-time analysis
  • Able to manage multiple priorities on a day-to-day basis in a fast changing contact center environment
  • Flexible and willing to work in dynamic start-up culture where responsibilities may change or grow as the team and processes develop
  • Willing to work a set schedule within a 24/7 operation 

Lead Database Engineer

  • Design and implement high availability and disaster recovery solutions for different databases using AWS services such as Aurora Global Database, Multi-AZ deployments, and DynamoDB Global Tables. 
  • Lead and mentor a team of database administrators by providing technical guidance, support, and training. 
  • Collaborate with cross-functional teams, including developers, DevOps ,data engineers to design and optimize database solutions for various applications and workloads. 
  • Stay up-to-date with database technologies, AWS services, and industry trends to make recommendations for continuous improvement. 
  • Document database configurations, procedures, and troubleshooting guides for knowledge sharing and reference. 

What you will bring: 

  • Minimum of 8 years of experience as a Database Administrator, with expertise in MySQL, MySQL Aurora, and Redshift 
  • In-depth knowledge of database architectures, replication, clustering, and performance optimization techniques for various database systems 
  • Hands-on experience with AWS Cloud services such as RDS, Aurora, Redshift, DynamoDB, EC2, S3, IAM, and CloudWatch 
  • Experience implementing database sharding techniques for horizontal partitioning of data across multiple shards 
  • Strong understanding of database security concepts including authentication, authorization, encryption, and compliance 
  • Excellent troubleshooting skills with the ability to diagnose and resolve complex database issues 
  • Experience leading and mentoring a team of DBAs 
  • Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams 

Digital Marketing Specialist

HOW YOU WILL MAKE AN IMPACT

This individual is responsible for digital campaign execution support and high-quality service to our clients.

  • Collaborate in the planning and execution of digital and integrated marketing programs
  • Update promotional content on client websites
  • Assist in creation of HTML emails for both trade and consumer distribution
  • Assist in reporting digital campaign activity
  • Additional responsibilities as assigned

WHAT YOU BRING

  • Prior experience with email marketing and HTML
  • Excellent verbal and written communication skills
  • Sound understanding of digital marketing techniques and terminology
  • Ability to effectively interact at all levels of the organization
  • Must be organized and quick thinking
  • Ability to multi-task effectively
  • Experience with some or all of the tools listed below. This list is representative of the tools in our environment today, but this list will change and grow:
  • Social Media Marketing Tools
  • Microsoft Office Suite (including proficiency in use of Word, Excel and PowerPoint)
  • Adobe Photoshop/InDesign/Illustrator/Dreamweaver
  • Salesforce Marketing Cloud
  • 1-3 years of experience in a digital marketing or ecommerce role
  • Degree in Marketing or Business Communications or equivalent work experience preferred

Staff Accountant

Our client, a professional coaching and training company, is seeking a Staff Accountant to join their team! This role will be fully remote with the ideal candidate able to work East coast hours. This role will be responsible for the following:

  • COGS recognition
  • Accounts payable check runs
  • Calculating commissions
  • Creating and reviewing journal entries as needed
  • Assist with annual audit
  • Month-end duties
  • Account reconciliations
  • Projects as needed

Qualifications:

  • Bachelors degree preferred
  • 2+ years of GL experience
  • Understanding of GAAP accounting
  • Advanced excel skills
  • NetSuite experience is a plus!

Remote Tax Senior

Key Responsibilities:

  • Prepare and review federal, state, and local tax returns for individuals, partnerships, and corporations.
  • Research and resolve complex tax issues
  • Review and analyze financial statements for tax compliance
  • Assist with preparing tax projections and estimates
  • Provide technical advice on tax matters to clients
  • Communicate with clients regarding tax issues
  • Comply with federal, state and local tax regulations
  • Ensure compliance with all applicable regulations
  • Stay current on changes in tax laws and regulations

Qualifications:

  • Bachelor’s degree in Accounting or related field
  • At least 5 years of experience in a tax or accounting role
  • CPA or other professional certification is preferred
  • Knowledge of federal, state, and local tax laws
  • Excellent communication skills
  • Strong attention to detail
  • Proficiency with tax preparation software
  • Ability to work independently and manage multiple tasks
  • Knowledge of QuickBooks and other accounting software

Project and Change Management

As a Specialist – Project Take Off, you will be responsible for supporting projects from time of quote through final closing. This will include material quotations from customer inquiries, plans and specifications. You may visit customer sites when necessary to better understand the process and may be involved before the project goes out for quotations and therefore giving us a better chance of winning and at a higher margin.

Responsibilities:

  • Provides technical and new product expertise to support existing branches and customers.
  • Provides new branches and customers a trusted advisor to electrical interconnection and product selection. 
  • Serves as primary technical point of contact for assigned projects or customers, as identified from field business development resources.
  • Builds strong customer relationships and establishes trust with key contacts resulting in increased sales.
  • Works with sales team to enable sales with technical expertise.  Coordinates “Bill of Materials” for sales team. Including Material Take Offs, verifying customer specs, and crossing products to available material.

Qualifications:

  • High School Degree or equivalent required; Bachelor’s degree preferred.
  • Five years of design experience required.
  • Customer facing sales experience required.
  • Technical or Sales presentation experience is preferred.
  • Microsoft Office Suite proficiency.
  • Excellent written and verbal communication skills.
  • Strong problem solving capability.
  • Ability to manage multiple concurrent initiatives; multitasking.
  • Organizational skills.