Solutions Consultant

  • Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand service requirements
  • Provide technical and engineering expertise to IT professionals by answering questions regarding integrations and data.
  • Work with product management to provide feedback and requirements from prospects and customers, serve as an advocate on product roadmap and new feature requests
  • Contribute to team effort by accomplishing related activities as needed
  • Travel periodically based upon customer and business needs
  • Gather and document detailed integration requirements for both API and EDI integrations
  • Create, communicate, and manage integration project plans
  • Accompany Loadsmart Sales employees to pitch meetings that involve technical stakeholders, and help customers understand integration vision and value as part of the pre-sales process.


  • 3-5 years of experience working in a solutions engineering and/or technical project management capacity dealing directly with customers and various technical teams
  • 1+ years of supply chain and transportation technology experience
  • Proven track record of project management, software implementation and systems integrations
  • Strong written and verbal communication skills in order to effectively communicate with customers, prospects and internal teams
  • Familiarity with EDI and APIs in the logistics industry is a big plus.