Job Responsibilities:
-Ensure timely entry of orders into Salesforce, stressing accuracy and quality control of the order processing life cycle.
– Provision licenses giving customer access to online products purchased and making sure the customer’s site is accurate to what has been purchased.
-Have a great understanding of all our order policies and send orders back that are incorrect or do not adhere to these policies.
-Communicate with Sales Operations, Revenue Operations, and internal departments to ensure accurate order completion
-Perform other operational duties as assigned
Job Requirements:
-1-2 years of relevant order processing and/or operational experience in a corporate environment
-Proficiency in MS Office Applications
-Ability to work in a fast-paced, deadline driven team environment
-Experience solving customer and general order issues in a business setting
-Familiarity with Salesforce.com a plus
-Ability to multi-task and can be trusted to work effectively both independently and as part of a team
-Has a superior attention to detail and accuracy
