Documentation Specialist


  • Prepare source data for computer entry by compiling and sorting information.
  • Process source documents by reviewing data for deficiencies.
  • Resolve deficiencies by using standard procedures or returning incomplete documents for resolution.
  • Enter data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintain data entry requirements by following data program techniques and procedures.
  • Verify entered data by reviewing, correcting, deleting, or reentering data.
  • Maintain operations by following policies and procedures and reporting needed changes.



  • High School diploma or GED equivalent required.
  • Proficiency in Microsoft Office products, specifically Excel, Word and Outlook.


  • At least 1 year of customer service work experience