The Arbitration Subrogation Specialist may perform some or all of the duties listed below:
- Process carrier to carrier subrogation files in varying lines of business including property, restitution and product liability.
- Review files using a diary system in order to handle correspondence.
- Respond promptly and professionally to client, insured, carrier requests as well as other incoming calls.
- Choose course of action with regard to new subrogation files to assure cost effective resolution.
- Review files for adequacy of investigation and measure of damages to determine whether to pursue arbitration.
- Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence in the SCP & Nuvue systems as well as applicable client systems.
- Process letters and authority requests.
- Research the application of laws and statutes as it applies to specific claims in each state.
- Negotiate adjusted settlements with claimants, carriers and attorneys.
- Prepare and distribute settlement offer information to client.
- Assist less experienced Specialists with day to day questions and system restraints.
Arbitration specific responsibilities:
- Respond professionally and promptly to telephone calls and emails from client brokers, insured, general adjusters, claimants, witnesses, attorneys, and underwriters.
- Review files using a diary system in order to handle correspondence.
- Prepare and review the initial applicant Arb, counter and response/counter Arbitrations.
- Research the application of laws and statutes as it applies to specific claims in each state.
- Communicate effectively with insured, general adjusters, claimants, witnesses, attorneys, experts and underwriters in order to obtain and or provide necessary information.
- Determine appropriate claim amounts and review subrogation. Evaluate claims based on information and liability factors.
