IT Desk Analyst

We are looking for a Service Desk Analyst to join our team. As part of the Information Technology team, providing support for our operations and back-office employees.

You will provide first level support for PC’s/Laptops, Tablets, Video Conferencing Hardware, as well as printers for our Corporate Remote workers.  Daily tasks involve the troubleshooting of problems, setting up new accounts, adjusting permissions on a variety of applications, setup of new systems, decommissioning of old equipment, various other tasks to support our rapid growth, as well as some project work.

This is a great fit for someone who is seeking a fast paced environment with an organization that is experiencing hyper-growth, while making a positive difference in the lives of all our customers.  If this fits your career goals and sounds like an opportunity where you’d fit in, we’d love to have that conversation with you.

Skills & Requirements:

  • Available to work Monday – Friday from 9am – 5pm Pacific Time – Required 
  • Windows OS – Required
  • MacOS – Preferred
  • Android OS – Preferred
  • Familiarity with Mobile Device Management software – Preferred
  • Comfortable working with Cloud Hosted applications – Preferred
  • Cloud Provider Support (Google, Slack, etc) – Preferred
  • Ability to work with minimal supervision – Required