Director of AR, Credit and Collections

Primary Responsibilities

Provide leadership and direction for all activities within accounts receivable processing, administration, and personnel, including but not limited to: billing/invoicing, collections and credit.

  • Identifies optimization opportunities in billing/invoicing, credit and collections processes and work with stakeholders to help create a roadmap to implement improvements while maximizing efficiencies
  • Implement effective and efficient collection strategies, processes and workflows to support overall financial goals
  • Continually review customer payment patterns to ensure that account balances are current and payment trends are in line with company standards
  • Provide leadership regarding the standardization of customer payment processes
  • Develop management reporting for daily, weekly, monthly tracking of accounts receivable performance
  • Provide forecasting for collections as an input for cash flow, providing guidance to team for goal attainment, and feedback to management relating to accounts receivable status
  • Develop and drive best practices in operations and processes ensuring consistency with company requirements, internal and external controls and audit requirements.
  • Responsible for execution of overall talent recruitment and development strategies for Accounts Receivable including recruitment, hiring, training, employee development and performance management
  • Plan, organize, lead and control the activities of the group, including projects, schedules, priorities, and personnel
  • Foster an environment of operational excellence and promote/implement continuous improvement practices.