n this critical role as a Business Analyst focused on Salesforce.com, you will:
- Manage the integration, data integrity, and in-tool attribution of Salesforce.com for the GTM Organization.
- Be responsible for reporting and partnering with business intelligence and information systems teams to derive valuable insights from Salesforce.com for corporate reporting purposes.
To be successful in the role of Business Analyst focused on Salesforce.com, you will:
- Collaborate with cross-functional teams to ensure seamless integration and alignment of Salesforce.com with business processes.
- Analyze CRM data and provide actionable insights to optimize sales performance and efficiency.
- Develop and maintain reports, dashboards, and visualizations to track key metrics and KPIs related to sales performance.
- Partner with business intelligence and information systems teams to extract valuable insights from CRM for corporate reporting.
- Conduct regular audits to ensure data accuracy and consistency within CRM.
- Identify areas for process improvement and drive initiatives to enhance the effectiveness of sales tools.
Qualifications
For this role as a Business Analyst, you should have:
- Proven experience (3 years) working with Salesforce.com as a Business Analyst or in a similar role.
- Salesforce.com Administrator or Developer certification is a plus.
- Prior experience with CRM migration.
- Strong understanding of Salesforce.com functionality, customization, and data management principles.
- Proficiency in data analysis, reporting, and visualization tools (e.g., Tableau, Power BI, Excel).
- Excellent analytical and problem-solving skills with keen attention to detail.
- Ability to communicate effectively with cross-functional teams and stakeholders.
- Expert level skills in MS Excel and PowerPoint required.
- Expert level experience in utilizing Salesforce.com.
