Evaluates EOB payment to determine transaction billed is paid in full according to current fees and contract. Rectifies any underpayments with the insurances for additional payment.
Audits charts to verify documentation, such as the assignment of benefits, letters of medical necessity, authorization and other required documents.
Performs manual or electronic processing of reimbursement claims.
Ensures billing occurs in a prompt and timely manner as well as timely follow up.
Works on claims, denials, suspension, appeals and aging reports to determine the appropriate follow-up action.
Ensures that goals set for denials/correspondence and aged accounts are met within the set deadlines given by your supervisor.
Maintains accurate and complete records concerning billing and collection activity including documenting the patient’s chart and system notes.
Updates all patient information as necessary, request supporting documentation, copy of insurance card and other required information.
Handles customer and insurance questions concerning account activity.
Supplies supervisor or manager with current account status for collection evaluation.
Shares with other team member’s relative billing, adjustment or collection information.
Communicates problems and concerns with supervisor/ manager which may lead to inaccurate or untimely completion of reimbursement processing.
Work on and follow up on other projects, as assigned.
Performs other duties, as assigned.
Work Experience Requirements:
Graduate from an accredited high school
Two year experience in collections
Knowledge of medical insurance payers, billing rules and regulations.
Experience in healthcare, medical and/or HME industry (preferred).
Computer literate and knowledge of USS program is a plus.
Make best use of work time to complete projects and assignments as scheduled.
Be able to work on multiple tasks. Plan and prioritize activities to achieve results and meet deadlines.
At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Medical Coding Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.
Details:
Full time, Flexible Schedule
Location: Remote/Work from home, NO VACCINATION REQUIREMENT
Required: A minimum of 3 years of IP coding or auditing experience.
Preferred: CCS, RHIT, or RHIA credentials.
We Offer:
Full Benefits: 401k Savings Plan
20-24 free CEUs per year, provided by Ciox
AAPC/AHIMA dues compensation
Company equipment will be provided to you (including computer, monitor, etc.)
Comprehensive training led by a credentialed profesional coding manager
What we need…
We are currently hiring experienced, credentialed Outpatient coders for full-time employment opportunities.
Responsibilities
What You Will Do…
Reviews medical records and assigns accurate codes for diagnoses and procedures
Assigns and sequences codes accurately based on medical record documentation
Assigns the appropriate discharge disposition
Abstracts and enters the coded data for hospital statistical and reporting requirements
Communicates documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution
Maintains 95% coding accuracy rate and 95% accuracy rate for APC assignment and maintains site designated productivity standards
Responsible for tracking continuing education credits to maintain professional credentials
Attend CIOX Health sponsored education meetings/in-services
Demonstrate initiative and judgment in performance of job responsibilities
Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues
Function in a professional, efficient and positive manner
Adhere to the American Health Information Management Association’s code of ethics.
Must be customer-service focused and exhibit professionalism, flexibility, dependability and desire to learn
High complexity of work function and decision making
Strong organizational and teamwork skills
Willing and able to travel when necessary if applicable
Must have excellent communications skills- email and verbal
Reports to work as scheduled
Complies with all HIM Division Policies
Expected to frequently use the following equipment: Desktop PC or thin client, phone (with voice mail), fax machine, and other general office equipment.
Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
Roles and Responsibilities
Review contracts from Suppliers
Categorize contracts into 20-25 different contract types
Identify key words to help train AI on different contract types
Candidate will possess the experience and skills to support and maintain key Business Applications in a role within the Constellation IT organization by providing operational technical insights to stakeholders regarding IT system solutions being deployed within the enterprise environment. Must possess ability to monitor and maintain fundamental IT system initiatives and projects, to include both cloud, non-cloud and hybrid-cloud models. The IT Systems Administrator will be expected to provide technical expertise to support delivery and maintenance of IT solutions supporting Constellation. Must have the ability to evaluate IT infrastructure and application solutions and make recommendations for supporting application and data workloads within various hosting models. Demonstrate skills for basic monitoring, configuration and maintenance of, current hosting services to support virtual hosting technologies, software defined datacenter technologies, hyper-converged datacenter hardware solutions, and software tools. This role will work in collaboration with other IT teams, their leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Constellation’s large & complex enterprise and real time operational environments.
PRIMARY DUTIES AND ACCOUNTABILITIES
Perform Application deployments into production environments following Sarbanes-Oxley guidelines using Azure DevOps tools. Support Application production environments and interface with application developers to respond to issues and answer questions.
When on call as part of a team rotation, respond to needs or perform tasks after hours or on weekends
Support projects, planning, maintenance and operations. Consults with leadership, project teams, application/service support teams and end users to support availability and perform feasibility analysis on potential changes related to applications. Provide technical expertise for maintaining performance and reliability of key IT solutions.
Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to the delivery of application services.
Develop advanced and scalable deep learning models using cutting-edge techniques for critical machine learning tasks within the app conversions modeling domain.
Design and implement innovative strategies for signal loss mitigation, ensuring the accuracy and reliability of predictions in the presence of incomplete or noisy data.
Research, implement, test, and launch new model architectures including deep neural networks with advanced pooling and feature interaction architectures.
Systematic feature engineering works to convert all kinds of raw data in Reddit (dense & sparse, behavior & content, etc) into features with various FE technologies such as aggregation, embedding, sub models, etc.
Be a mentor and cross-functional advocate for the team.
Contribute meaningfully to team strategy. We give everyone a seat at the table and encourage active participation in planning for the future!
Who You Might Be:
2+ years of experience with industry-level deep learning models.
2+ years of experience with mainstream ML frameworks (such as Tensorflow and Pytorch).
3+ years of end-to-end experience of training, evaluating, testing, and deploying industry-level models.
3+ years of experience of orchestrating complicated data generation pipelines on large-scale datasets.
Experience with ads domain and conversion modeling is a plus.
Designing, developing and maintain automated solutions for Db2z software upgrades, RSUs and associated tools
Designing, developing and maintain automated solutions for Mainframe database deployments, configuration, backup and recovery, monitoring and performance tuning
Collaborating with software development teams to integrate database automation process into the software development cycle
‘Implementing and maintain database automation frameworks, tools, and scrips to streamline database operations and enhance efficiency
Identify opportunities for process improvement and automation within the database environment and proposing innovative solutions
Troubleshooting and resolving database-related issues in collaboration with cross-functional teams, including system administrators, developers, and network engineers
Ensuring high availability and performance of production databases through effective automation strategies and monitoring techniques
Conducting regular performance analysis and capacity planning to optimize database resources
Documenting database automation process, procedures and configuration to ensure knowledge sharing and compliance with organization standards
Keeping up to date with the latest industry trends and advancement in database automation technologies
Required Qualifications
4+ years in proven experience as a Database Engineer or similar role, with a focus on automation
Knowledge of database concepts, principles and technologies of Mainframe Db2
DevOps for Mainframe
4+ years proficiency in scripting languages like Python or Bash for automation tasks
4+ years experience with database automation frameworks and tools like Ansible, Puppet, Chef or Terraform
Experience with source code management tools like GitHub, GitLab
Experience with CI/CD orchestration tool like Jenkins, GitHub Action
Understanding of database architecture, replication and high availability concepts
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Documents all actions taken on record listing updates and communication with service providers to manage personal workflow.
Creates and maintains record listings in a resource database of organizations that provide programs and services for Iowans with disabilities.
Communicate effectively through various forms of communication (phone, email, Zoom) with service providers throughout the state and nationwide.
Research and gain knowledge of the complex systems of support for Iowans with disabilities and their families for understanding, to share information with the team, and to accurately add new services to database record listings.
Analyzes data for quality improvement and information dissemination initiatives.
Represent Iowa Compass by providing information about the program’s mission to internal and external stakeholders.
Assists service providers in completing an annual verification to ensure their organization’s programs and services are accurately listed.
Contribute ideas and work collaboratively with the Iowa Compass team.
Reports regularly to the Iowa Compass Program Manager on the status of activities. Reports on the status of tasks and projects to the Database Administrator, as requested.
Required Qualifications:
Bachelor’s Degree in related field or equivalent combination of education and experience in data curation and analysis.
Inform USA’s Community Resource Specialist – Database Curator (CRS-DC) certification required at time of hire, or within 18 months of employment.
One year experience providing data analysis, including the ability to become proficient in learning new and changing applications and software.
Extensive proficiency in working with various communication tools (Skype, Microsoft Teams, Microsoft SharePoint, Zoom, etc.) including being able to perform in an online work environment.
Excellent written and verbal communication skills, ability to quickly develop rapport.
Experience successfully working in a position requiring independent judgement including effective task management that requires a high level of attention to detail, prioritization, effective communication, and critical thinking.
Experience working as a cooperative and interactive member of a remote team.
Ability to travel occasionally for professional conferences or team events at the Center for Disabilities and Development.
Accurate and timely multi-system data entry of provider contract information in accordance with departmental policies and procedures to include delegated providers
Database entry and provider directory maintenance, assuring that all providers included are accurately reflected according to departmental policies and procedures
Maintains a working knowledge of contracting policies, procedures and process, in an effort to provide cross functional support to the contract services team on an as needed basis
Responds to help desk inquiries in a timely and accurate manner. Appropriately escalates and follows through with complex issues
Participates in continuous quality improvement efforts with an open mind and positive attitude
Meets or exceeds departmental production and quality metrics on a consistent basis
Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School diploma/GED
3+ years of administrative, database and data entry experience in contract loading / knowledge in a managed health care setting or related environment
1+ years of experience in a HealthCare background
1+ years of experience in a role requiring solid prioritization/organizational skills
Basic level of proficiency with MS Excel and Word
Preferred Qualifications:
Data entry experience
Proven ability to maaintain confidentiality while working with sensitive information
Detail-oriented, well-organized and have the ability to multi-task effectively
Job Details Description DATA ENTRY OPERATOR Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In oover 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
Must maintain a general understanding of policies and procedures Possess strong interpersonal skills using tact, patience and courtesy Maintain the ability to collect, research, organize and analyze data Possess the ability to work as a team member, but also independently at times with limited direction Successful at working in a fast-paced environment Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and timelines Required Experience:
High School Diploma or equivalent required At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned Must be proficient in data entry skills including keyboard, mouse, 10 key pad Basic knowledge of Microsoft Office This is a remote position, but you must reside in the state of Ohio.
Schedule starts at 4am!
You must be able to pass a data entry assessment. Assessment will be sent to the candidate prior to interview.
We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
United StatesECommerce Operations /Full-Time /Remote Quartzy is seeking a Supplier Order Management Specialist to ensure orders to our suppliers are processed and managed effectively and accurately, resolving any issues that arise in the process. We are experiencing tremendous growth, and in this role, you’ll have the chance to help us define our processes as our company scales.
About You You are collaborative and solution oriented. Building relationships with suppliers is a core strength and you enjoy working cross-functionally with external and internal stakeholders.You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
Why Quartzy Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on COVID testing and therapies, to wine makers, to food and ag companies. We are humbled every day to serve them. What You’ll Do Manage, track, and update purchase orders to our suppliers Communicate with our suppliers on a regular basis to resolve purchase order and fulfillment discrepancies Collaborate with our warehouse team and customer support to effectively resolve fulfillment and receiving issues Identify and escalate issues to team supervisors and managers Other duties as assigned What We’re Looking For 2-3 years experience in order entry, purchase order processing, or related order management role Written and verbal proficiency in English Experience working with customer service software and ERPs NetSuite and Zendesk knowledge is a plus! Detail-oriented with strong multi-tasking and organizational skills Fantastic written and verbal communication ability What We Offer Great Culture – Participate in our fun events like speaker series & virtual happy hours Remote Team – We’re a 100% distributed company! Transparency – Weekly all company stand ups, monthly town halls Time Off – We offer a combination of PTO and Sick Leave Internet Stipend – Quartzy provides a monthly stipend for your internet service Great Gear – We’ll set you up for success with the latest tech and help you outfit your home office. $45,000 – $55,000 a year Quartzy takes a market-based approach to pay, and pay may vary depending on your location. The salary range for this position represents the low, middle, and high end of the salary possibilities for this position based on all US locations. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Salary is just one component of our total rewards package. The salary ranges may be modified in the future.
All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with Employer Match, Company paid disability and life insurance with opportunity to add additional coverage for you and your family.
Quartzy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Quartzy will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Quartzy will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Quartzy, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted. Want to learn more take a look at what people are saying about us on Glassdoor! Does this sound like you? We’d love to hear from you. We’d love to hear from you if so.
Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description The mission of the Continuous Process Improvement (CPI) team is to champion a culture of continuous improvement and cross-functional collaboration to optimize processes in alignment with strategic initiatives and business needs. You will work with key stakeholders, utilizing Six Sigma and Lean methodologies to design, re-imagine and analyze business processes to reduce process complexity, increase process efficiency and increase process effectiveness.
You will:
Lead and facilitate process improvement engagements with a range of business stakeholders to drive efficiency and reduce/remove process waste
Make data-driven recommendations that will allow you to measure improvement outcomes post-implementation
Perform data gathering activities – financial and non-financial, qualitative and quantitative; requires good interviewing skills and good observation skills
Collaborate with subject matter experts to understand processes, root causes and outcomes. Create metrics to ensure established goals are met and process improvements are sustained
Perform root cause analysis to ensure improvement solutions will have the intended impact and we are solutioning for the true problem
Collaborate with business subject matter experts, PMO, Program Managers and various other Cash teams, offering strategic leadership and guidance from a big picture standpoint to achieve improvement objectives and results
Determine appropriate analysis, evaluation and measurement methods to accurately identify and document process improvement opportunities and solutions
Create thorough, business process documentation
Manage multiple efforts simultaneously and adjust to changes in direction as needed to meet business objectives
Qualifications You have:
5+ years of direct process improvement experience with increasing levels of responsibility
2+ years of experience in leading complicated, diverse process improvement analysis
Applied knowledge of process improvement methodologies, techniques and tools
Excellent analytical and problem solving skills
Excellent communication (written and verbal) and interpersonal skills, displaying the ability to connect and build relationships
Preferred Six Sigma certification, or equivalent
Additional Information Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $111,700 – USD $167,500 Zone B: USD $103,800 – USD $155,800 Zone C: USD $98,200 – USD $147,400 Zone D: USD $89,400 – USD $134,000
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance) Health Savings Account and Flexible Spending Account Retirement Plans including company match Employee Stock Purchase Program Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance Paid parental and caregiving leave Paid time off (including 12 paid holidays) Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) Learning and Development resources Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
As a Software Engineer (.NET), you’ll work on the Engineering team, developing and designing software that best meets our customer’s needs. You’ll play a key role in understanding product requirements and implementing features into the existing codebase while troubleshooting issues and debugging code.
What You Will Do
Analyze and comprehend product requirements, collaborating closely with stakeholders to gain a deep understanding of user needs and business objectives
Translate complex business requirements into clear technical specifications and actionable tasks for implementation
Participate in product planning sessions and requirement gathering meetings to ensure alignment between technical solutions and business goals
Develop and implement new features and functionalities in the codebase, leveraging best practices and design patterns to ensure scalability, maintainability, and performance
Write clean, efficient, and well-documented code that adheres to coding standards and architectural guidelines
Collaborate with teammates to review code, provide constructive feedback, and maintain high code quality through continuous integration and deployment practices
Identify and diagnose technical issues, bugs, and performance bottlenecks through systematic troubleshooting and debugging techniques
What You Need to Succeed
Experience with .NET Framework (C#) is a must. Experience with .NET Core is a plus
Agile processes
Experience with single page application frameworks (React.JS) and Javascript architecture beyond jQuery and DOM manipulation
Strong SQL skills (ANSI)
Knowledge of multi-threading and asynchronous operations.
Manage and support financial applications, including Zuora and NetSuite, including completing complex configuration where needed
Manage a team of Systems Engineers and Analysts responsible for financial systems management
Collaborate with key stakeholders across the business including Accounting, Renewals, FP&A, IT, People, and Revenue Operations during discovery stages to research and understand challenges and drive towards value-added solutions.
Convert complex systems and processes into digestible components for both technical and non-technical audiences
Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable
We’d love to hear from people with
Experience implementing, supporting, and optimizing financial systems such as Zuora, Netsuite, and RevPro
5+ years of hands-on experience managing Zuora Billing and experience with RevPro
Bachelor’s in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
Extensive experience and fluency with Quote-to-cash operations
Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
Ability to quickly learn and apply new technologies as they become available
Comprehensive understanding of accounting and finance processes including Order to Cash, Procure to Pay, Record to Report, etc
Strong communication and project management skills
Research, initiate follow-up, and resolve all health care insurance claim accounts with existing credit balances.
Analyze EOBs and/or payor correspondence to reconcile system credit balance or potential overpayments and request adjustments.
Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of claims
Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, clinical personnel, and payer representatives to resolve credit balances.
Contributes to the implementation of process improvement initiatives aimed at improving the credit department
Qualifications
High School Diploma or equivalent required
Healthcare and medical claim overpayment remediation and refunding experience is required
2-4+ years’ experience with accounting, transactions, or medical billing/accounting systems required
Knowledge or experience working with a variety of health care insurance payers is preferred
Intermediate computer proficiency in Microsoft Office including Excel and Outlook- required
Daily review and validation of executed sales orders and invoice schedule set up and maintenance accurate customer subscriptions including overseeing setup of largest and most complex customer base.
Ensure complete and timely accounting set up and provisioning of customer accounts, for initiation of customer services and relaying information to the technical support team.
Administer and provide manager with confirmation of month end completeness and accuracy checks are accounted for and all service orders are properly invoiced.
Develop and implement systems and controls to ensure accuracy and compliance measures are met and completed.
Drive continuous improvement by identifying opportunities for efficiency and provide manager with recommendations on how to implement process improvements to scale and increase accuracy
Manage audit support by providing detailed analysis on past service orders and provide process enhancement recommendations to protect our processes from compliance deficiencies.
Expedite issue management with Deal Desk, Legal and Revenue teams for contract and sales order accuracy to ensure accurate billing/invoicing and timely issue resolution.
Manage initiatives along with other teams within the quote-to-cash department to enhance end-to-end processes.
Ensure all billing operations are running properly and effectively on a daily basis.
Oversee and review credit memo requests and provide decision point on proper escalations when necessary.
Provide testing support and provide recommendations on best practices as an integral role in cross-functional system enhancements and other one time projects.
Support increased workload and additional hours when required (i.e. month/quarter-end).
What you need to be successful?
5+ years of progressive billing experience – preferably in a high growth SaaS environment.
Working experience with Salesforce and Zuora preferred.
Exceptional communication skills, including the ability to interact with team members across all organization levels, functions and geographies.
Customer service oriented attitude; start with the customer and work backwards by collaborating with and assisting internal and external customers.
Business degree – preferably in Accounting, Finance, or Management
An eye for attention to detail and meticulous attention to accounting details of contracts
Effective management of your workload and time management to meet deadlines and work both independently and collaboratively.
Advanced knowledge of Excel and experience with Google Suite.
Builds and directs a more complex relationship platform by identifying senior contacts within targeted firms to achieve profitable sales and Lincoln’s product breath growth. Collaborates with internal stakeholders to ensure the proper processing of all sold products from time of sale to issuance. Conducts firm/institution meetings and in-person meetings to achieve sales targets. (e.g. due diligence meetings, one-on-one meetings, sponsorship and speaking opportunities). Develops a comprehensive understanding of existing/targeted firms/institutions including targeted market segments, how they operate, and/or value proposition(s) and is known by them. Develops and maintains a more complex sales program to increase sales revenue and market share within assigned area of responsibility. Increases penetration in territory of by optimizing and growing relationships within existing more complex firms/institutions. Maintains sales call data in appropriate systems and/or complete sales reports. Meets or exceeds all department and/or sales goals/targets for their assigned territory. Utilizes expense budgets to set limits and maximize sales opportunities within their assigned territory. Works effectively to support growth in all segments of Lincoln’s products/service offerings to maximize and capitalize on the opportunities to cross sell and penetrate assigned firms/institutions. Adhere to LFDs Culture of Compliance. Comply with LFDs policies and procedures
What we’re looking for
Must-Haves 3-5 years’ external sales experience in the financial services industry that directly aligns with the specific responsibilities preferred FINRA Series SIE, 6, 63, L&H Bachelor’s degree or equivalent work experience Analytical skills and close attention to detail is necessary to determine proper processing of investment documents Effective verbal and written communication skills Reading skills to interpret documents in standard English text such as policies, proposals, applications, and procedures Skill in writing grammatically correct routine business correspondence such as brief transmittal memoranda Skill in analyzing information, problems, situations, practices or procedures Skill in systematically arranging documents into groups or categories according to established criteria Ability to prioritize work based on business needs Ability to multitask between daily and weekly work assignments Ability to adapt quickly in a changing work environment Ability to work independently in a team environment
We are looking for a Credit Analyst, Credit Risk Strategy & Analytics, who will be responsible for developing innovative credit risk strategies and solutions across the customer lifecycle – leading to best-in-class credit results while enabling profitable growth and customer experience for WEX. The successful candidate will preferably have some knowledge and experience in Credit & Collections Risk analytics and processes. The successful candidate will be collaborative and a strong communicator with high EQ to work in a matrixed organization. This position will report directly to the Director or Credit Risk Strategy
How you will make an impact:
Developing and managing credit risk decision strategies by creating data driven insights and analytics across customer lifecycle; i.e. New Accounts, Portfolio and Line Management and Collections, and across WEX products and lines of business.
Performing qualitative and quantitative analysis on credit risk trends, and working together with Operations, second line and WEX Bank teams to define, evaluate, and implement potential solutions with Tech.
Optimize the risk-return tradeoff and establish profitability based credit decisions at every touchpoint, through economic cycles.
Continuously monitor credit and collections performance, conduct deep-dive analyses to explore areas of opportunity, and implement credit controls to address potential/emerging risks.
Review and strengthen both systematic and manual credit processes.
Partner closely with Decision Science, Fraud, Operations and second line teams to evaluate new data sources, track performance and ensure profitability.
Partner with the Product, Marketing Risk capabilities and Technology teams to develop streamlined customer experience journeys.
Track developments in the marketplace to understand industry best practices.
Work with internal governance teams and external regulators to ensure control and compliance.
Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Marketing, Finance, Legal, Risk and Compliance/BSA/AML.
5+ years of experience in Data and Analytics; 3+ years in the Credit or Fraud risk analytics and Commercial Risk space; Payments industry experience a plus.
Experience using analytics/statistics to solve complex business problems – Big Data, Python / SQL, ML studio, Data visualization tools.
Skills and Abilities:
Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company.
The ability to learn quickly, solve complex problems, and perform in a fast-paced environment.
Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences.
Understanding of and experience with risk decision engines and/or payment technology.
Leadership qualities that motivate collaboration with others, guiding the prioritization of initiatives.
Willingness to learn and continuously build technical skill set.
Ability to prioritize and work on multiple projects and tasks at the same time.
The Payroll Support Specialist will be responsible for supporting our ComputerEase Payroll Service clients perform basic functions within their ComputerEase software. The Payroll Services team assists customers across the country in all 50 states. Payroll regulations and ComputerEase software are constantly evolving, and this role is a client resource providing support and training as requested.
Support Customer Interactions performing basic payroll functions within the ComputerEase application.
Take ownership and troubleshoot the more time sensitive, urgent and less complex issues by developing solutions to customer questions.
Educate and Counsel ComputerEase Payroll Services clients on processes and procedures to eventually enable self-sufficient system usage.
Expected to identify and troubleshoot next steps for issues that require expert knowledge, then route them to the appropriate expert.
Leverage resources for troubleshooting solutions to client questions.
Follow defined procedures to escalate issues as needed.
Complete tax updates and/or adjustments within the client ComputerEase systems as requested by the Tax Team.
Complete setup requests within the client ComputerEase systems as needed.
Document & manage issues within ticketing system by reviewing, updating and closing daily.
Monitor ComputerEase system updates and utilize company training material to become familiar with updates that impact our payroll clients.
Must be able to meet or exceed expectations with schedule adherence.
Attend internal meetings as scheduled.
Other duties as assigned.
Qualifications
4 year degree or equivalent experience
2-3 years industry experience
Strong communication and interpersonal skills
Strong organizational and time management skills
Ability to manage project completion timelines
Candidates with payroll industry and/or Deltek+ComputerEase experience will be given priority
You will be responsible for performing entry to mid-level accounting functions in compliance with Generally Accepted Accounting Principles (GAAP) and statutory requirements. In addition, this role will participate in monthly close activities and prepare internal and external reports.
KEY DUTIES & RESPONSIBILITIES
Clearing Mailbox messages
Clearing back-log of Voicemail messages (contacting caller to resolve)
Scanning Documents
Uploading Templates
Creating PDF Documents
DESIRED SKILLS & BACKGROUND
Excellent MS Excel Skills
Demonstrated ability to communicate verbally and in writing
Being able to adapt to changing organizational priorities
The Audit Director is a full-time, exempt position and is responsible for overseeing all financial, 403b, and single audits for the organization. Rocketship currently conducts five financial audits across multiple corporate entities. This position plays a key role in ensuring the integrity, accuracy, and compliance of financial and operational processes. This ensures compliance with laws, regulations, and organizational policies. This position will not directly supervise staff but will play an integral role in the accounting team’s coaching and development, specifically related to audit processes and policies. The Audit Director will report directly to the Controller.
The salary range for this position is $125,000 – $150,000.
Responsibilities and Core Competencies
Oversees and coordinates all phases of Rocketship’s financial and single audits, reviews, or accounting engagements, and ensures all deliverables comply with both the applicable accounting framework and company policy.
Manages the 403b audit.
Creates the annual audit calendar and manages submissions to ensure on time audits are free of deficiencies, materials weaknesses, or other findings.
Reviews audit work papers prior to submission.
Guides and directs staff assigned to Rocketship audits and provides applicable training; reviews work papers and reports prepared by the audit team in accordance with company policy.
Appraises the key Rocketship management of all important developments, identifies any potential issues for each audit, recommends solutions.
Demonstrates a thorough knowledge and proficiency in the necessary technical skills needed to advise Rocketship.
Builds and maintains contact with key stakeholders (internal & external) throughout the year; possesses a thorough knowledge of Rocketship, its affiliates and partners and all facets of Rocketship’s business and control systems.
Responsible for ensuring all audit engagements are properly scheduled.
Plays a pivotal role in coaching and developing members of the accounting team and contributes to staff performance evaluations.
Lead the design, implementation, optimization of technology stacks to meet specific client requirements.
Work on a team to support client needs. Tailor accounting to the client’s needs and for optimum efficiency for our accounting team.
Work expertly in Xero or QuickBooks online and Bill.com
Support client accounting in a variety of industries
Perform extensive accounting cleanup, diagnosis, and solutions
Complete accurate and timely productions of monthly financial statements
Examine financial statements and identify discrepancies
Identify and document processes and procedures
Create training documentation and roll out new processes to the firm
Collaborate with cross-functional teams to provide client advisory services and guidance on leveraging technology for improved operational efficiency and customer satisfaction.
Assist in formulating strategies and solutions that align with clients’ business goals and accounting functions.
Lead and manage projects related to data conversion and file migrations, ensuring successful delivery within specified timelines and budget constraints.
Provide regular update to stakeholders and manage expectations throughout the project lifecycle.
Manage project scope, project plans, milestones, and deliverables.
Qualifications:
Hands on experience using or implementing accounting software products e.g. Xero, Intacct, BILL, etc.
Experience with Project Planning tools, such as Karbon, ClickUp, etc.
Bachelor’s degree in Accounting, Computer Science, or another business-related field; or equivalent experience (desired)
Manufacturing industry experience (preferred)
Netsuite experience (preferred)
Strong background in technology implementation, data management, and analysis in relation to Accounting processes.
At least 3-5 years using QuickBooks Desktop or QuickBooks Online (QBO), Xero, and other accounting systems.
Understanding of Accounting principles and best practices including financial statements, cash flow, expense management, chart of accounts (COA)
At least 2-3 years managing projects related to implementing, migrating, or releasing software, preferably related to accounting and/or payroll services.
Knowledge and reconciliation experience with clearing accounts, cash accounts, prepaid expenses, accrued revenue, accrued liabilities
Problem solver with effective communication and analytical skills
Book month-end journal entries related to the financial close.
Perform monthly bank reconciliations and prepare supporting schedules including identification and resolution of any variances and/ or reconciling items.
Reconcile monthly receivables.
Maintain fixed asset and lease schedules and book corresponding monthly journal entries.
Perform monthly Balance Sheet flux analysis, identifying key drivers of large fluctuations.
Work alongside cardholders to review and code corporate purchasing card activity on monthly basis to the general ledger.
Review and post employee expense reports monthly.
Perform quarterly balance sheet reconciliations.
Assist in preparation of monthly management reports and accompanying schedules.
Assist with annual external audit:
Assist in managing the communication and timeline with external auditors.
Preparation of PBC audit request items including preparation and review of corresponding support schedules and work-papers.
Comprehensive and timely review of auditor selections.
Assist with various compliance reporting requirements including state sales & use tax matters and annual bank examinations.
Identify areas for process improvement with the goal of considerably condensing the current close timeline, eliminating manual processes which are prone to human error, increase work-paper transparency and reviewability, and improve internal controls.
Develop new, and augment existing, documentation of accounting procedures including assisting in developing informal accounting policy memos.
Work on special projects on an ongoing and ad-hoc basis.
Job Summary/Description: an esteemed higher education institution is looking for some support in their HR department with a short-term project. This individual will use their keen eye for detail and desire to grow in HR to assist with the organization and management of resumes in the University database. Responsibilities will include:
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
LOCATION:REMOTE
Position: QUALITY CONTROL
Job Description:
Entry level job duties include but not limited to:
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control Lead/Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:
40 wpm
High Internet speed quality
Goal oriented, focused on ensuring accuracy and speed
Computer literacy and familiarity with various computer programs such as
The Administrative Support Specialist will be responsible for the preparation and processing of drug test result files requiring review by the MRO. Additionally, they will assist clients in making refusal to test determinations. This role will also involve contact with clients, collection sites, testing laboratories, pharmacies and MRO Assistants.
This Is What You’ll Do:
Monitors CCFs for DOT errors and ensures completion of corrective documentation
Review and release results
Accurately enters donor result information
Assists MRO team in obtaining all necessary paperwork for MRO files
Assists clients in researching and making refusal to test determinations.
Prepares electronic files to be released to MRO within 24 hours of import
Manages MRO documentation including prescriptions and safety letters
Respond to phone inquiries from clients and collection sites
This Is The Job For You If You Have:
Proven customer support experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Ability to navigate various computer systems while trouble shooting
Excellent communication skills
0-3 years of experience in the field or related area
The next step in evolving our shopper journey is hiring our new Administrative Assistant. Reporting to the General Manager, Sales, the Administrative Assistant will help 4 executives with professional duties to help them run the organization smoothly. We are looking for someone who is a hard-working, proactive, and fiercely organized self-starter, who can anticipate needs before they arise.
This is a full-time, exempt position ideally located remotely in CST locations to meet relevant stakeholder needs.
Proactively manage executives’ calendars, including making (and shifting) appointments and prioritizing the most sensitive matters
Planning and coordinating travel arrangements, anticipating and taking care of the “little things” to set executives up for low-stress success when they are away from the office;
Serve as a polished point of contact among executives, employees, clients, and other external partners, responding promptly and getting the details right
Maintain high level of confidentiality when working with sensitive information
Escalate relevant information to executives as needed
Prepare expense reports
Format information for internal and external communication – memos, emails, presentations, reports, etc.
Maintain comprehensive and accurate corporate records, documents, and reports and take notes or present slides during meetings
Work collaboratively with stakeholders across the organization, including other EAs, to collaborate, communicate, and manage logistics
Limited event-planning responsibility including coordinating catering (travel may be needed)
We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the collection and resolution of account balances of an assigned portfolio.
*This is a remote position and can be located anywhere within the United States.
Essential Job Functions:
Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio.
Provide resolution of issues related to billing inquiries, and disputes.
Identify, research, and resolve collection issues in a timely manner.
Provide assistance with unidentified payment applications.
Meet company deadlines for month-end close responsibilities.
Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.
Specific Skills/ Attributes:
Excellent verbal and written communication skills
Intermediate knowledge of MS Outlook, MS Word, and MS Excel.
Self-starter capable of adapting to meet fast-paced and changing business needs.
Ability to function in a collaborative, team-oriented environment.
Able to work effectively with all levels of management.
Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.
Qualifications:
Minimum 2 years of Accounts Receivable and/or Collections experience
High school diploma/GED required (Associate degree in a business-related field preferred)
Experience in handling escalated research situations
This position is remote in the Houston area, candidates MUST reside in the greater Houston area and be able to work from home.
We are seeking reliable, goal oriented individuals with exceptional communication skills to join our Houston team of Collections Account Representatives!
This position offers the opportunity to train and work from home with company provided equipment and flexible schedules. In addition to company benefits package ARS will provide:
An increase hourly rate upon training graduation
Review for a performance based pay increase after 90 days of employment.
Performance based monthly bonus opportunity
Our leadership team will provide you with the tools, knowledge, and information you need to be successful everyday!
Click to submit your video application TODAY!!
As an Account Representative, you will be the lifeline of the company. Working with customers in their financial situation and identifying the best means of recovery by negotiating payment terms with empathy, professionalism, and tact. Helping them to resolve their overdue accounts with dignity, transparency, and recognition of each individual’s financial situation.
ARS brings more than 25 years’ experience in the industry and we have an exciting opportunity for you. Due to rapid growth with our clients we are interviewing for our next Training Class.
JOB RESPONSIBILITIES
Manage outbound and inbound collection calls with customers
Balance scripted conversation with natural rapport
Use probing questions to identify customers financial situations and determine reason for delinquency
Educate customers on account terms and alternate payment programs and methods
Negotiate repayment by using critical thinking to offer solutions which best suit the consumer and the business
Accurately document and update accounts based on call details
REQUIREMENTS
Must have a high school diploma or GED
Ability to successfully pass background check and drug screen
Ability to reliably work 8-hour shift (40 hours per week)
Proficiency with Windows and moderate typing skills
Must be an assertive communicator with ability to conduct calls using professional language and proper grammar
Must have ability to ask for and negotiate payment arrangements
The Operations Assistant will be responsible for providing administrative support to the Senior Consultant and other members of the team, as well as assisting with special projects and initiatives. The ideal candidate will have previous experience with Leader in Me and working in an office environment, being able to work independently with little supervision.
Essential Job Functions
Create, organize, and coordinate systems and processes that support District Partnerships.
Create and maintain reports, as well as locate crucial data within internal systems.
Provide administrative and logistical support to the team.
Assist with finances and compliance with internal policies and maintenance of databases.
Communicate effectively to all internal and external stakeholders.
Perform miscellaneous administrative tasks as needed.
Basic Qualifications
3 + years of experience in an operations position.
Preferred Skills & Experience
Bachelor’s degree
Experience with Salesforce, Microsoft, Google, and Zoom
Knowledge of Leader in Me District Partnership product
Create and maintain registration websites for virtual events.
Serve as a producer for virtual events.
Assist in management of daily operations and communications with teams and partners, including updating schedules.
Assist with data gathering and entry, report preparation, and other tasks as needed.
Prepare and maintain project documentation on internal databases.
Assist with preparation of schedules, managing calendars, tracking project milestones, and coordinating meetings.
The Associate Clinical Administrative Coordinator is a non – clinical role in a high volume customer service environment handling inbound and outbound requests from acute members or providers via phone, email, system platforms and applications. You will be responsible for managing the intake process of members, processing admission and / or discharges, managing referrals, conducting prior authorizations, and resolving any issues and inquiries. This position will work in collaboration with hospitals, clinics, facilities, and the clinical team.
This position is full-time (40 hours / week), Thursday – Sunday. Employees are required to work any assigned 8-hour shift between the hours of 7:00 AM – 8:00 PM CST including the flexibility to work occasional overtime and weekends based on business need.
We offer up to 2 weeks of paid on-the-job training (paired with SME). The hours during training will be 7:00 AM – 5:30 PM CST from Thursday – Sunday. Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards.
Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and / or naviHealth team as needed.
Enter the required data into the naviHealth database accurately and in a timely manner.
Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e., medical records), and logging therapy information.
Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards.
Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards.
Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and / or naviHealth team as needed.
Enter the required data into the naviHealth database accurately and in a timely manner.
Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e., medical records), and logging therapy information.
Assist in a smooth coordination of members care between health providers and the health plan.
Establish relationships and communicate, when appropriate, to providers, clients and / or naviHealth field / care management staff as defined by departmental policy and process.
Triage inbound calls manage member inquiries / requests, and resolve or escalates to appropriate naviHealth or health plan personnel.
Run and / or review reports to monitor assigned team duties are completed.
Follow chain of command as appropriate when reporting issues or concerns.
Attend naviHealth meetings as requested.
Adhere to organizational, departmental, compliance and regulatory policies and procedures.
Promote a positive attitude and work environment.
Perform other duties and responsibilities as required, assigned, or requested.
Assisting potential members and renewing members with certification/participation questions
Updating contact information and maintaining formatting for data integrity
Creating, merging, and emailing certificates and letters of achievements
Creating and maintaining dynamic directories
Generating and analyzing reports
Performing website updates and edits—checking links, formatting text and images, editing verbiage, etc.
Processing member material requests.
Primary Point of contact for client inbox—answering questions based on lasted version of Client Standards, forwarding correspondence to appropriate chain of command channels, answering member/prospect/vendor questions, etc.
Providing receipts of payment for invoices and processing requests for invoice revisions
Assisting Executive Director with execution of Board and Committee initiatives
Assisting with the creation of and distribution of Client E-blasts and Newsletters
All other duties as assignment by Supervisor and/or Client.
Requirements
Qualifications:
High school diploma
2-3 years of experience as an administrative assistant preferred.
Understanding of association management and nonprofits preferred.
Proficiency in Microsoft Office Suite and willingness to quickly learn new cloud-based database software.
Familiarity with HTML
Strong analytical, problem-solving, and strategic thinking skills.
Exceptional communication, interpersonal, and presentation skills, with ability to convey information in writing and verbally.
High ethical standards and integrity.
Self-starter who is driven with the ability to work both independently and collaboratively in a team environment.
Exhibit a high level of attention to detail to produce accurate results.
Federal, state and private contract preparation and implementation
Generate contracts for assigned projects and departments responding to and/or using government and non-government templates;
Review outside contracts and suggest changes to protect the organization and impact revenue timing;
Ensure proper approvals of contracts and grant letters, and routing and filing of scans;
Maintain accurate contract log, with all appropriate contract and invoice information;
Reconcile final contracts with budget; resolve discrepancies;
Work with colleagues in programs and accounting to prepare and submit amendment/line-item adjustment requests; ensure follow-through.
Contract and grant compliance
File necessary reports for government and non-government contracts and grants, including financial and diversity reports;
Invoice preparation and tracking
Monitor contract spending and review with program directors and staff with the support of the Contracts Administrator;
Lead monthly invoicing activity, working with colleagues in budget and contracts and programs and accounting to ensure accurate, timely, and complete invoicing that is properly tracked internally;
Prepare invoices/drawdown and maintain internal tracking.
Complete requests from auditors as appropriate.
Other duties as assigned.
Requirements:
Bachelors degree
1+ years experience working with Contract and/or Grants
Ability to work independantly and within a team environment
The Special Projects Manager provides substantive, strategic, and administrative support to the COO. This role provides support to improve cross-department cohesion and effectiveness, manages routine and ad hoc special projects including quarterly Board meeting preparation and supports programmatic work.
RESPONSIBILITIES
Own key program management outputs including executive status updates of milestone progress, risks, change requirements, interdependencies, and communication
Execute day of meeting logistics, particularly for yearly Board retreat, Cabinet retreats, and other senior level meetings
Responsible for timely execution of relevant documentation for process changes and regulatory requirements
Develop and manage key relationships with dependency partners; actively seek and promote engagement for increased collaboration and management of cross functional dependencies; may supervise the work of vendors and consultants
EXPERIENCE & EXPERTISE
Bachelor’s degree or five years of relevant experience
Advanced program management and execution skills and experience
Knowledge of relevant software applications including strong Excel and Powerpoint skills
Effective writing and oral communication skills including ability to motivate and negotiate effectively with key stakeholders; ability to work in a globally diverse environment across different time zones
Trinity Health Mid-Atlantic, is seeking a Regional Insurance Verification Coordinator to join our team!
Employment Type:
Full Time
Shift:
1FTE, 40hrs/wk Monday-Friday w/ every other weekend requirement . Day shift. Remote opportunity.
The Regional Insurance Verification Coordinator role requires a detailed knowledge in all aspects of acute registration, scheduling and verification, including ancillary and inhouse services.
Insurance Verification Coordinator
Assists regional manager in monitoring the accuracy of financial clearance on accounts, daily review and clearing of issues within EPIC work lists and managing the overall training and coordination of workflow for the department.
Assists manager by coordinating the work of an assigned group of employees, relays work instructions, distributes and monitors’ work. Provides technical training and assistance.
Maintains and exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy, productivity, collection and standards for registration/insurance verification.
Performs, and oversees the work of assigned employees performing, the duties of the Insurance Verification Associate and Insurance Verification Specialist.
Assists manager with monthly productivity and reviews.
Participate in monthly team meetings to apprise team of changes and to address broader based departmental issues and initiatives.
Assists manager in working initial denial files on weekly basis and performs root cause analysis.
Qualifications
HS diploma or equivalency (required)
Knowledge of up-front collections, insurance verification or pre-registration (preferred)
3-5 years’ verification experience specific to inpatient, acute care setting processing authorizations strongly preferred.
Skills required and Job Duties include the following:
At least 8+ years of related work experience, knowledge of USPTO procedures, and knowledge of trademark search vendors such as CT Corsearch
Prepare new trademark, domain and copyright applications and other trademark prosecution documents for filing at appropriate trademark offices, including gathering all necessary information from clients regarding same; monitoring and maintaining applications through issuance
Ability and demonstrated track record in conducting, reviewing and analyzing trademark searches , including initial screening searches
Prepare and record documents affecting the chain of title for U.S. and International trademarks
Must be able to draft and execute subsidiary documents (such as formation documents, board consents, resolutions, meeting minutes, etc.)
Must also be able to maintain corporate books and records, as well track annual compliance obligations for foreign subsidiaries and coordinate relevant filings.
Experience with know your customer (KYC) and anti-money laundering (AML) requirements preferred.
**Although this position is fully remote, candidates applying must be physically located in Maryland, DC, or Virginia.**
Reviews medical records and assigns accurate codes for diagnoses and procedures
Assigns and sequences codes accurately based on medical record documentation
Assigns the appropriate discharge disposition
Abstracts and enters the coded data for hospital statistical and reporting requirements
Communicates documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution
Maintains 95% coding accuracy rate and 95% accuracy rate for APC assignment and maintains site designated productivity standards
Responsible for tracking continuing education credits to maintain professional credentials
Attend CIOX Health sponsored education meetings/in-services
Demonstrate initiative and judgment in performance of job responsibilities
Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues
Function in a professional, efficient and positive manner
Adhere to the American Health Information Management Association’s code of ethics.
Must be customer-service focused and exhibit professionalism, flexibility, dependability and desire to learn
High complexity of work function and decision making
Strong organizational and teamwork skills
Willing and able to travel when necessary if applicable
Must have excellent communications skills- email and verbal
Reports to work as scheduled
Complies with all HIM Division Policies
Expected to frequently use the following equipment: Desktop PC or thin client, phone (with voice mail), fax machine, and other general office equipment.
Qualifications
What Helps You Stand Out…
Associate or Bachelor’ degree from AHIMA certified HIM Program or Nursing Program or completion of certificate program with CCS, CPC or CCSP.
Must be able to communicate effectively in the English language.
One to five years of coding experience in a hospital and/or coding consulting role.
Experience in computerized encoding and abstracting software
Passing annual Introductory HIPAA examination and other assigned testing to be given annually in accordance with employee review
Enters data from MNR Form and/or CQE worksheets. Employee must maintain a minimum level of production of 20 MNR Forms per hour and maintain quality at or above 98.0% Employee must process a minimum level of back end treatment forms as required.
Reviews MNR forms to be sure all information is complete. Verifies member eligibility and creates patient records.
Checks patient and provider information on MNR Forms against information on the eligibility tape in the Integrated Health Care System (IHIS).
Inputs all required data from MNR forms into Integrated Health Care System (IHIS) in accordance with MNA guidelines; including but not limited to Out of Network: Administrative Partial and Complete Denials; submission Timeframe Denials and Network Access Denials.
Forwards MNRs to the Clinical Quality Evaluators’ designated bins for clinical review.
Retrieves patient files or history for the CQEs as necessary.
Reviews CQE’s worksheets to make sure they are complete.
Inputs all required data from worksheets into Integrated Health Care System (IHIS).
Processes CQE worksheets in accordance to the MNA guidelines.
Forwards worksheets to the Administrative Support staff for final processing.
Demonstrates proficiency in eligibility verification, provider verification, identifying and pre-screening different form types.
Add new members and sequence numbers in Member Maintenance.
Researches via CHIP logs.
Performs production query via Access.
Forwards eligibility research to Membership.
Process Duplicate request.
Contact provider’s office to clarify missing or illegible information on the MNR forms.
Completes daily tally sheets and production reports for Supervisor.
Qualifications
High School diploma required.
2 years data entry experience (10,000 keystrokes per hour – minimum) and working knowledge of the computer keyboard.
Core Competencies
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
Ability to effectively organize, prioritize, multi-task and manage time.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
Ability to exercise strict confidentiality in all matters.
The Refugee Operations Analyst works within the guidelines of the U.S. Refugee Admissions Program (USRAP) to support the Bureau of Population, Refugees and Migration (PRM) and the Refugee Processing Center (RPC) mission. The Refugee Operations Analyst works closely with Resettlement Support Centers (RSCs) and Resettlement Agencies (RAs) to ensure refugee data is entered accurately and follows correct business and system protocols within the START application. START is a ServiceNow based case management system and reporting tool that assists in managing refugee processing activities. The Refugee Operations Analyst works within and across collaborative environments both internally and externally to train users and to document stakeholder policy, procedures, processes and needs.
Responsibilities:
Performs data entry tasks and quality-control measures in the START application
Researches case history and statuses
Communicates with internal and external stakeholders on behalf of the RPC
Responds to unique case processing situations
Analyzes user needs to determine functional requirements for a wide variety of projects
Researches, identifies, and assists in the formulation of recommendations about resources required for task execution and completion
Participates in the development of updates to or new functionality/ business processes to meet client needs
Writes and updates project documentation including procedures and training materials
Other special tasks and projects, as assigned
DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 2+ years of experience
Responsible for verifying patient’s eligibility and benefits. Provides support to Centralized Services Department under the direction of Centralized Services Supervisor. Performs administrative tasks such as obtaining and verifying eligibility and benefits, while applying critical thinking skills to investigate patient information discrepancies to resolve problems.
Essential Functions
Initiates benefit verification for patients.
Contacts various insurance carriers via phone and website/portals to obtain verification of eligibility.
Provides accurate time of service estimates for patient procedures.
Verifies data entry accuracy.
Identifies patient information inaccuracies and investigates to resolve issues and correct information.
Prioritizes patients as outlined in department workflow policy.
Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Customer Client Focus
Problem Solving/Analysis
Technical Capacity
Time Management
Communication Proficiency
Teamwork
Supervisory Responsibility
This position has no supervision responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
-Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns.
– Maintains enrollment databases and coordinates transfer of non-electronic eligibility data.
– Responds, researches, and resolves eligibility and/or billing related issues involving member specific information; Works directly with clients, field marketing offices and/or local claim operations to achieve positive service outcomes.
– Monitors daily status reports assessing output for developing trends potentially impacting service levels.
– Applies all appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure and benefit parameters in addressing eligibility matters.
– Validates benefit plan enrollment information for assigned clients for accuracy and completeness; coordinates the distribution of membership ID cards and partnering with appropriate internal/external support areas involving any requests for ID card customization.
– Completes screen coding and data entry requirements related to the systems processes impacting the generation and release of member-specific and plan sponsor products (e.g., ID cards, change applications, audit lists, in-force lists, HIPAA certificates and various reports).
– Completes data entry requirements for finalizing new enrollment information as well as for changes and/or terminations.
– When necessary, reviews and corrects transaction errors impacting eligibility interfaces and prepares eligibility/enrollment information for imaging.
– Interprets and translates client benefits and supporting account structure against internal systems/applications
– Determines and communicates standard service charges to internal/external customers related to paper eligibility activities; May include negotiating and communicating charges pertaining to non-standard services.
– Partners with other team functions to coordinate the release of eligibility and benefit plan information; reproduces group bills if requested by clients.
Required Qualifications
– 1-3 years strong data entry skills – 1-3 years Microsoft Suite – 1-3 years customer service
HR Admin Assistant Contract Location: Remote orBoston, MA 02215
Must Haves:
Associate’s degree or BS degree in progress
Administrative skills
Data entry/data management skills
Preferred:
HR experience
Job Summary/Description: an esteemed higher education institution is looking for some support in their HR department with a short-term project. This individual will use their keen eye for detail and desire to grow in HR to assist with the organization and management of resumes in the University database. Responsibilities will include:
Reviews medical documentation at a proficient level from clinicians, qualified health professionals and hospitals in order to assign diagnosis and procedure codes utilizing ICD-10 CM/PCS, CPT, and HCPCS. Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations an EMR and/or Computer Assisted Coding software.
Adheres to the organization and departmental guidelines, policies and protocols.
Reviews all clinician documentation to support assigned codes in the health information record so that all significant diagnoses and procedures may be captured for reimbursement and data purposes.
Conduct independent research to promote knowledge of coding guidelines, regulatory policies and trends.
Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association and adheres to official coding guidelines. Practices ethical judgment in assigning and sequencing codes for proper insurance reimbursement.
Maintains the confidentiality of patient records. Reports any perceived non-compliant practices to the coding leader or compliance officer.
Meets then exceeds departmental quality and productivity standards.
Recommend modifications to current policies and procedures as needed to coincide with government regulations.
Responsible for processing Coding Claim Denials and Coding Claim Rejections, when applicable
Coding Certification issued by one of the following certifying bodies: American Academy of Coders (AAPC), or American Health Information Management Association (AHIMA)
Education Required:
Advanced training beyond High School in Medical Coding or related field (or equivalent knowledge)
Experience Required:
Typically requires 3 years of experience in professional coding that includes experiences in either hospital or professional revenue cycle processes and health information workflows.
Knowledge, Skills & Abilities Required:
Advanced knowledge of ICD, CPT and HCPCS coding guidelines. Advanced knowledge of medical terminology, anatomy and physiology.
Intermediate computer skills including the use of Microsoft office products, electronic mail, including exposure or experience with electronic coding systems or applications.
Advanced communication (oral and written) and interpersonal skills.
Advanced organization, prioritization, and reading comprehension skills.
Advanced analytical skills, with a high attention to detail.
Ability to work independently and exercise independent judgment and decision making.
Ability to meet deadlines while working in a fast-paced environment.
Ability to take initiative and work collaboratively with others.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
LOCATION:REMOTE
Position: QUALITY CONTROL
Job Description:
Entry level job duties include but not limited to:
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control Lead/Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:
40 wpm
High Internet speed quality
Goal oriented, focused on ensuring accuracy and speed
Computer literacy and familiarity with various computer programs such as
Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients. Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am – 5:00pm) EST. Our office is located at 134 Industrial Park, Greensburg, PA.
We offer 4 weeks of paid training. The hours during training will be 7:00am to 5:00pm EST, Monday – Friday. Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Based on department needs, monitors one of the following: back end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs
Gathering support data to ensure invoice accuracy and work through specific billing discrepancies.
Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information
Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
Participate in individual and small group meetings
Maintains current knowledge of billing requirements and system practices
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED OR equivalent work experience
Ability using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Image Review Clerk working remotely in Texas, you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over making sure customer data is accurately entered and meets compliance. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Review images of license plates from toll transactions Enter data of license plate number, jurisdiction, and state to system Conduct research to provide answers for customers to resolve their issues What You Bring to the Role
6 months or more of data entry experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Data entry skills (35 wpm) What You Can Expect
Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $17.12-$19.00 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You’ll report to the Team Leader. You’ll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-TX-Austin Job _Customer Care Representative
US-RemoteID2024-1765 Category CL – Clerical Position Type Full-Time Remote Yes Overview
One Trajector. One Mission.
Trajector is where purpose meets progress. We specialize in developing medical evidence that becomes the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you’ll join a team of over 1,500 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.
Job Overview This position will work with our Trajector management team and partner with our Veterans to create and send invoices. This position is remote and based out of our Gainesville Corporate Office. The Invoicing Specialist will report to a Team Lead and work 40 – 45 hours per week. These hours may be from Monday – Friday from 8:00 am – 5:00 pm with occasional evenings and Saturdays.
About Our Perks, Compensation, & Benefits Competitive compensation ranging from $16.00 to 17.00 per hour plus monthly bonus incentives up to $400. Medical, dental, vision, 401k program, and more Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI Joining a rapidly growing organization Responsibilities Compiles and processes invoices and bills and maintains financial records. Updates customers records with invoices, payment modes and other relevant information according to the establishment protocols. Explain charges to clients so they understand the fees for which they are responsible for. Manage account balances to discover outstanding debts or other inconsistencies to provide to other areas of the finance department. Collect all information needed to calculate bills receivables. Collection and reviewing documents, reviewing accounts, and compiling history of claims to verify the accuracy of an invoice. Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.) Issue customer account statements periodically or as required. Receive payments through various methods (check, online payments, etc.) Send reminders for payments and contact customers when assigned Update accounting records with new payments, balances, customer information, etc. Answer questions and handle issues from customer regarding billing with emphasis on customer retention Report on activity to upper management Perform timely and accurate complex invoicing with a detail understanding of multiple claim filing. CRM and technology aptitude to handle multiple platforms at a high volume and fast pace Collaborate with other departments to resolve client issues and ensure a seamless customer experience Acts as a resource to all departments regarding invoicing questions and concerns Qualifications Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future High school diploma or G.E.D. equivalent required 2+ years Accounts Receivable or Billing required Proficient in MS Office (especially Excel) Adherence to laws and confidentiality guidelines Excellent math ability Good organizational skills Excellent communication skills Accurate 10-key abilities Ability to work efficiently in a fast-paced environment Excellent customer service skills Minimum internet speed of 25 Download/10 Upload
Responsible for validating dispute reasons following Explanation of Benefits (EOB) review, escalating payment variance trends or issues to NIC management, and generating appeals for denied or underpaid claims.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Validate denial reasons and ensures coding in DCM is accurate and reflects the denial reasons. Coordinate with the Clinical Resource Center (CRC) for clinical consultations or account referrals when necessary, Generate an appeal based on the dispute reason and contract terms specific to the payor. This includes online reconsiderations. Follow specific payer guidelines for appeals submission Escalate exhausted appeal efforts for resolution Work payer projects as directed Research contract terms/interpretation and compile necessary supporting documentation for appeals, Terms & Conditions for Internet enabled Managed Care System (IMaCS) adjudication issues, and referral to refund unit on overpayments. Perform research and makes determination of corrective actions and takes appropriate steps to code the DCM system and route account appropriately. Escalate denial or payment variance trends to NIC leadership team for payor escalation. KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intermediate understanding of Explanation of Benefits form (EOB), Managed Care Contracts, Contract Language and Federal and State Requirements Intermediate knowledge of hospital billing form requirements (UB-04) Intermediate understanding of ICD-9, HCPCS/CPT coding and medical terminology Intermediate Microsoft Office (Word, Excel) skills Advanced business letter writing skills to include correct use of grammar and punctuation. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or equivalent, some college coursework preferred 3 – 5 years experience in a hospital business environment performing billing and/or collections PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit and work at a computer terminal for extended periods of time WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Call Center environment with multiple workstations in close proximity As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
Pay: $17.20-$25.70 per hour. Compensation depends on location, qualifications, and experience. Position may be eligible for a signing bonus for qualified new hires, subject to employment status. Conifer observed holidays receive time and a half. Benefits
Conifer offers the following benefits, subject to employment status:
Medical, dental, vision, disability, and life insurance Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. 401k with up to 6% employer match 10 paid holidays per year Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act. RESPONSIBILITIES Ability to make rapid and accurate differential diagnosis efficiently; assess potential for danger or violence and intervene as clinically necessary to reduce this risk; exhibit skillful interpersonal, verbal and written skills; communicate in and comprehend the English language, establish and maintain effective working relationships with the general public, co-workers, police departments, adult living facility operators, families and other natural support systems, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation; display sensitivity to the cultural needs and characteristics of the local community; represent the program well; respond to emergency situations quickly and safely with crisis intervention skills; multi-task; interact effectively with all levels of staff; display flexibility in adapting to changing conditions; be receptive to supervision and professional development; demonstrated capacity for: therapeutic attunement, empathy, and creative problem-solving, establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for client rights and personal preferences in treatment are essential. Must display emotional stability, maturity, sensitivity, and compassion. Work is performed with considerable independence and good judgment is critical. Must possess the following: counseling skills (individual, marital, family, group, and crisis).
QUALIFICATIONS Education: Required: Bachelor’s degree in Psychology, Social Work, or related field. Preferred: Master’s degree in Psychology, Social Work, or related field.
Experience: Required: 2 years clinical experience in nursing or intake. Preferred: 4 years previous experience in patient care in a psychiatric setting.
Certifications: Required: BLS certification and successful completion of CPI (Crisis Prevention Institute) non-violet crisis intervention certification course within 90 days of hire and maintained annually.
Develop processes and data models for consuming large quantities of 3rd party vendor data via RESTful APIs.
Develop data processing pipelines to analyze, transform, and migrate data between applications and systems.
Analyze data from multiple sources and negotiate differences in storage schema using the ETL process.
Develop APIs for external consumption by partners and customers.
Develop and support our ETL environment by recommending improvements, monitoring, and deploying quality and validation processes to ensure accuracy and integrity of data.
Design, develop, test, deploy, maintain, and improve data integration pipelines.
Create technical solutions that solve business problems and are well engineered, operable, and maintainable.
Design and implement tools to detect data anomalies (observability). Ensure that data is accurate, complete, and high quality across all platforms.
Troubleshoot data issues and perform root cause analysis to proactively resolve product and operational issues.
Assembles large and complex data sets; develops data models based on specifications using structured data sets.
Develops familiarity with emerging and complex automations and technologies that support business processes.
Develops scalable and re-usable frameworks for ingestion and transformation of large datasets.
Work within an Agile delivery / DevOps methodology to deliver product increments in iterative sprints.
Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues.
Develop data models and mappings and build new data assets required by users. Perform exploratory data analysis on existing products and datasets.
Identifying, designing, and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
Engage in logical and physical design of databases, table creation, script creation, views, procedures, packages, and other database objects.
Create documentation for solutions and processes implemented or updated to ensure team members and stakeholders can correctly interpret it.
Design and implement processes and/or process improvements to help the development of technology solutions.
Qualifications & Interests:
5+ years of relational database development experience; including SQL query generation and tuning, database design, and data concepts.
5+ years of backend and Restful API development experience in NodeJS (experience with GraphQL a plus).
5+ years of development experience with the following languages Python, Java, C#/ .NET.
5+ years of experience with SQL and NoSQL databases; including MS SQL and MongoDB.
5+ years consuming RESTful APIs with data ingestion and storage.
5+ years developing RESTful APIs for use by customers and 3rd
3+ years of professional work experience designing and implementing data pipelines in a cloud environment.
3+ years of experience working within Azure cloud.
Experience in integrating and ingesting data from external data sources.
Strong diagnostic skills and ability to research, troubleshoot, and logically determine solutions.
Ability to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
Comfortable managing multiple and changing priorities, and meeting deadlines.
Highly organized, detail-oriented, excellent time management skills.
Excellent written and verbal communication skills.
T Operations Manager is responsible for all information systems operations activities, including computer operations and operations support. Responsible for developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. There are times when this role may be responsible for managing technology vendors and service providers to ensure that the organization’s technology needs are met.
ESSENTIAL FUNCTIONS:
Duties and Responsibilities
Oversee response and resolution for IT Service Desk service requests and incidents
Manage Offshore Tier 1 Support Team
Lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets.
Manage internal ticket tracking system for individual and company-wide support, including the establishment and tracking against Service Level Agreements.
Monitor, track and report KPIs monthly.
Oversee response and resolution for IT Service Desk service requests and incidents
Contribute and improve on all service delivery metrics.
Collaborates with cross functionally to complete RCAs, resolve recurring issues, or complete projects.
Identify and participate in the planning of improvements to services and processes.
Analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase capacity.
Provides input to policy level direction regarding standards and budget constraints.
Makes decisions on personnel actions (hiring, terminations, promotions, etc.).
Assigns personnel to projects and directs their activities.
Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods.
Prepares activity and progress reports regarding information systems operations.
Responsible for upholding the company’s policies and procedures and collaborating with infosec team and SVP, IT to update procedures to enable the business.
Required Education and Experience
Bachelor’s or master’s degree in computer science, information systems or a related field.
Five or more years of experience supporting enterprise infrastructure in a fast-paced or startup environment
Background in maintaining cloud SaaS products (FreshService, Google Workspace, JAMF, Tanium, etc.)
Project management experience, preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Regularly required to talk or hear.
Regularly required to use a keyboard and computer.
Frequently required to stand, walk, sit, use hands, handle documents, and reach with hands and arms.
Position Type/Expected Hours of Work This is a full-time position and hours of work and days vary Monday through Friday 9:00 am to 5:00 pm. Occasional evening and weekend work may be required, as needed.
Travel Occasional travel will be required for this position.
Set and execute on the vision for Infrastructure and Operations at Tesorio
Own the technical roadmap (i.e. infrastructure upgrades, new major technology adoption, scaling systems, automation and tooling etc.)
Clearly define scope, objectives, key results and develop a clear, detailed plan for the execution of technical projects that are tightly aligned with business objectives
Manage and own all aspects of our AWS cloud platform and infrastructure, and enable the success of our product development process
Lead your teams through highly technical problems to achieve our overall strategic, operational, and financial goals
Champion overall engineering and operational excellence; establish metrics and processes for regular assessment, feedback and improvement. Ensure that our platform is reliably delivering our value proposition for customers.
Partner with product and engineering leaders to align the team’s priorities in support of our overall objectives.
Requirements
10+ years experience in software development
5+ years managing platform and infrastructure teams
5+ years in growing and scaling systems for high growth startups
Experience managing and leading multiple areas (e.g devops, platform, infra etc)
Expertise in Kubernetes and Terraform on AWS
Advanced English proficiency is required for this role
Strong understanding and previous experience with SOC 2 Compliance
Experience communicating, influencing and working with internal stakeholders
As a Machine learning Engineer, you work mainly on creating great libraries highly focused on real world ML use cases. We’re building on top of our open-source to create more specialized code with a focus on industrial level of usage.
We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a progressive, nimble and decentralized approach to develop real-world solutions and positive user experiences at every interaction.
Utilize existing library frameworks to create scalable software solutions for industrial purposes.
Enhance the reliability, quality, and time-to-market of our software suite. Measure and optimize system performance to stay ahead of customer needs and drive innovation.
Manage the production environment by monitoring availability and ensuring overall system health. We run our own tools
About you:
If you are a passionate Machine Learning Engineer with a keen interest in AI and proficient with Python, Rust and specialized Cuda kernels Frameworks (transformers of course + Keras or PyTorch), we would love to hear from you. Join our team and contribute to the advancement of AI technologies while working alongside talented professionals in a collaborative and stimulating environment.
Are you a numbers enthusiast? A detail-oriented data aficionado with QuickBooks experience and a thirst for knowledge? Do you have experience of working for an accounting firm and a non-profit? An exciting opportunity awaits you! If you’re an Accountant eager to learn and adapt, we want you on our team.
We’re in search of reliable professionals who can seamlessly blend enthusiasm with reliability for our non-profit mission. If you’re looking for remote and flexible part-time engagement that transitions into a full-time commitment, your journey starts here.
Rewards that Matter: Embrace a rewarding hourly compensation of $21 to $25. Your dedication and growth will be acknowledged, especially as you contribute to the vital mission of our non-profit organization.
NOTICE: It is essential to attempt the Prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Tackle Dynamic Responsibilities:
Categorize transactions meticulously using QuickBooks online
Reconcile accounts accurately under the guidance of a CPA
Craft financial reports that resonate within the non-profit landscape
Manage bills and invoices with finesse
Excel in data entry, with a focus on quality
Work your magic in Excel’s domain
Foster continuous improvement within a non-profit context
Engage effectively with clients and stakeholders
Lead impactful meetings for results, with CPA support
Requirements
A Bachelor’s degree – your foundation for excellence
Strong time management skills
Passion for business and finance
Independent work style that delivers results
Effective management upwards, with guidance from a CPA
Your role will begin as an IC reporting directly to the VP of health, with the opportunity to build a coaching operations team underneath you in the future. Initially, you will be responsible for three crucial areas:
Manage the supply of dietitians
As we build demand for insurance-reimbursed dietitian video calls, you will be responsible for always ensuring we have an adequate supply of dietitians in the most cost-effective and scalable way possible.
This includes building hiring forecasts and analyzing current supply & demand models.
Revise existing workflows & build new workflows across all of the dietitian touchpoints to create systems that are scalable and optimized
Spot inefficiencies and bottlenecks in the organization’s processes and optimize resources based on metrics and key performance indicators.
Work cross-functionally to identify process issues and lead the implementation of solutions to improve these issues, using data along the way.
Lead data analytics for the health team
Communicate data and strategy through well-built and easy-to-follow models.
Support department decisions with data by finding answers to questions within our data and setting up appropriate dashboards as needed.
To Thrive In This Role You Will Need:
Strong technical proficiency – Thinks analytically and leverages data to make decisions. Experience with data processing and proficiency in Excel. Basic understanding of SQL. Proficiency with applications such as production automation, data entry, and using software to access project data, track budget information, and design processes.
Strategic planning & risk analysis skills.
Ability to understand targets and goals and build a cohesive roadmap to achieving them
Can engage in both big-picture thinking and day-to-day execution
Foresight to anticipate and solve problems
Strong understanding of higher-level business goals, financials, and KPIs
Strong business financial knowledge
Detail-oriented with great organizational skills.
A self-starter who thrives in ambiguity and can figure things out given high-level direction.
Is excited by the startup environment and bringing structure to chaos.
Has no problem getting projects off the ground from 0 to 1.
Preferred Qualifications:
3+ years experience in operations, consulting, analytics, and/or financial services.
Bonus points if previously at a startup, extra bonus points if previously at a health startup.
Summary: The Data Entry Representative provides customers with support for processing returns from a remote work environment. This position is responsible for the accurate data entry of returns from customers in a timely and efficient manner. Data Entry Representatives enjoy helping others by providing excellent customer service, working independently and as part of a greater team, applying attention to detail, assuming responsibility, and using critical thinking skills to provide the best return and overall customer experience.
The Essential Roles and Responsibilities of the Role are:
Provides front line support to customers via email and possibly phone in the future for hospital products focusing on customer satisfaction, quality, and efficiency to resolve customer issues.
Records and documents all customer interactions properly in accordance with defined procedures, ensuring quality and accuracy in reporting.
Interfaces and interacts effectively with employees and customers, including clinical personnel.
Engages and escalates issues to appropriate personnel and/or departments as needed.
Regularly uses company provided laptop to communicate with customers, update tickets, complete checklists, access portals and training, diagnose problems, and maintain schedule of activities.
Maintains product knowledge through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Maintains compliance with laws protecting data privacy including HIPAA and GDPR.
Adheres to all environmental, health and safety SOPs, equipment, policies, and procedures, including any department specific requirements.
Performs other duties as assigned.
Required Qualifications
Proactive and results-oriented who can work both independently and as part of a team to effectively manage assignments and support customer email queues.
Must have proven ability to exercise independent judgment and draw accurate conclusions to effectively troubleshot issues based on available information.
Must have excellent verbal and written communication skills.
Good interpersonal skills with the ability to react quickly, accurately, and remain calm under pressure.
Ability to give full attention to what other people are saying, taking time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
Ability to understand and pay attention to the importance of details and convey the meaning to others.
Ability to multitask and pick up from where previous task was left off.
Ability to hold oneself accountable without direct supervision.
Highly proficient and comfortable navigating and using computers and computer-based systems.
Required to maintain reliable internet connection to effectively support business systems.
Target PR Range: 42-52/hr *Depending on experience
Researches, develops, plans, designs, maintains, and implements policies and programs that enhance the organization’s relations with community, the public, government, and regulatory authorities, shareholders and employees. Delivers Communication through various media. Coordinates dissemination of the organizations with new or trade media contacts, through special events, public speaking or other mean to reach defined audiences and meet specific program objectives. Responsible for preparing training classes, leading training activities, and assessing student performance.
The role will require the development and delivery of organizational change management surveys, information, training, and coaching.
Experience required in: • Change Management • ADKAR Methodology • Training/Teaching in a Corporate Setting • Communications
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.
Planet Pharma and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
We are looking for experienced individuals who possess:
2+ years of Sales and/or Customer Service experience and
1+ years of Telephone or Call Center experience.
Position Requirements:
Must be physically able to work @ least 4 days/week and 25 hours/week:.
Proven sales/customer service/recruitment skills An ability to overcome objections.
Experience working online using multiple browser tabs and computer applications.
Have a private, quiet place to work. Have hard-wired, high-speed internet (no satellite).
Pay rate of $15 – $18 per hour (based on experience).
To Apply:
1. Click on the Application button and complete the online application and submit your resume. (After submitting your application, return to this page to submit a voice audition)
2. Click on the Voice Audition button and follow the instructions to complete your voice audition.
Please note that we will only consider complete applications (complete = an application, resume & voice audition). We will contact you within 5 business days if we are interested in scheduling a 1st interview.
Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.
At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.
Come be a part of our growth by joining our outstanding team of professionals!
Legal Proofreader (Remote – Contract)
We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week.
General Requirements:
Possess a high school diploma or equivalent
Typing speed of at least 55 WPM
Excellent grammar and punctuation skills
Exceptional listening skills
Attention to detail is a must
Ability to meet deadlines
Computer Requirements:
Windows-based PC running Windows 10 or 11
Microsoft Word 2013 or newer or Office 365
Consistent and reliable access to high-speed internet connection
USB foot pedal (Infinity IN-USB 2 or IN-USB 3), which can be acquired online for $65 or less
Responsibilities:
You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S. This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires. This is a fast-paced environment so excellent time management and prioritization skills are critical.
Compensation:
As an independent contractor you will be compensated on a per-page basis. This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit.
DeVry University strives to close our society’s opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
When you apply for a DeVry University career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today’s learners.
Opportunity:
The primary purpose of this position is to service online chat-generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the DeVry University catalog. Route chats that require additional expertise to the appropriate resource promptly and efficiently.
Responsibilities:
• Online chat advisor handles chat conversations with prospective students, answering front-line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs.
• Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the University (Included but not limited to Admissions and Student Central)
• Routes detailed chat inquiries to appropriate department personnel with special consideration for Student Finance questions to ensure best-in-class student service.
• Handles chat conversations with continuing students, answering general student questions regarding registration, academics, classes, and University catalog material, providing pertinent and responsive feedback.
• Dispositioning inquires in SFDC.
• Generating and documenting qualified inquiries and reassign to appropriate recipients.
Must be able to work either of the following 40-hour schedules (Flexibility to work either schedule is preferred):
12:00pm to 8:00pm Tuesday through Friday and 9:00am to 6:00pm Saturday 12:00pm to 8:00pm Monday through Thursday and 9:00am to 6:00pm Sunday
Qualifications:
• Bachelor’s preferred, not required.
• 1-2 years admissions, student services experience with familiarity with institution catalog.
• Subject matter expert in front-line admissions policies.
• Ability to multi-task several online chats at the same time, and typing skills.
• Ability to communicate in a concise and friendly manner via non-verbal sources.
DeVry University offers competitive wages and benefit options, including:
401(k) and Roth Plan w/match
Medical, Dental and Vision Coverage
Paid Parental Leave
Health Advocacy Service
Family and Domestic Partner Coverage
Tax Savings Account (FSA and HSA)
Short-Term/Long-Term Disability Coverage
Life, Accident, AD&D, Critical Illness Insurance
Fertility Coverage
Wellness Programs
Volunteer Time Off
Remote and Flex Work Options
Technology Stipend
Paid Tuition Program
Auto/Homeowners, Pet and Legal Insurance
Exclusive Discount Programs
Adoption Assistance
Career Development Programs
Mental Health Care Programs
Family Care Services
2nd.MD, a virtual expert medical consultation service
Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 85 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else. Our brand banner includes: Wattpad, Wattpad WEBTOON Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!
We are looking for content moderators to review and moderate user-generated stories on the Wattpad platform. As a Content Moderator, you will review and investigate written long-form content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated. Due to the sensitive and toxic content you will come across, having a strong wellness and resilience regime is crucial. Past moderation experience required.
This is a remote, short-term contract role for 3-6 months.
Requirements
1-2 years of work experience in content moderation or content review
Demonstrated independent working ability
Experience in settings requiring resiliency/wellness plans
Aptitude for technology
Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom.
About Wattpad
Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.
What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.
What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.
How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play…and all while having a great time.
Wattpad is a remote friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.
If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices – 1 located in Downtown Toronto and the other in Halifax.
Culture and Diversity
Wattpad is an equal opportunity employer. We do not discriminate. Period.
Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.
If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.
Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Remote Data Entry Associate
Hourly Pay Rate: $14.50/hr.
Monday – Saturdays 7:00am-3:00pm CST with OT
What you will be doing:
As a Remote Data Entry Associate, you will play a crucial role in ensuring the accuracy and integrity of our data. This position is ideal for individuals who are meticulous, efficient, and comfortable working in a fast-paced remote environment.
Key Responsibilities:
Accurately entering data into our database from various sources.
Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
Complying with data integrity and security policies.
Researching and obtaining further information for incomplete documents.
Generating reports, storing completed work in designated locations, and performing backup operations.
What you get:
Pay rate of $14.50 per hour
6 Weeks Compensated Training
Full-time employment
Career growth opportunities
Full benefit options day one!
Great work environment
Day Shift Opportunity
Requirements:
Must be at least 18 years of age or older.
45 WPM Typing speed and accuracy.
Must have a High School Diploma or General Education Degree (GED).
Must be eligible to work in the United States.
Must be able to successfully pass a criminal background check.
Must be able to work Saturdays.
People who succeed in this role have:
Previous working experience with Microsoft Word and Excel and some data entry.
Ability to perform repetitive and physical movements throughout work shift.
Ability to sit or stand for long periods of time.
Effective and accurate written and verbal communication skills.
Knowledge of Medical, Hospital and Dental insurance Claims is preferred.
Strong work ethic.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $14.50.
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.
Summary of Position: The Institutional Administrative Data Associate for The Princeton Review and Tutor.com will be responsible for the accuracy and completeness of information in our Salesforce CRM. Major Responsibilities: ● Oversee adherence to standard nomenclature, categorization, and hierarchy of all records in Salesforce. ● Complete on-going audits of contact records in Salesforce, deleting outdated records, inserting new records, and de-duplicating our Salesforce database. ● Assist the Sales, Customer Success, and Marketing teams in creating new, accurate records within the system. ● Systemically organize Salesforce accounts according to market and territory, while completing missing yet required information. ● Systematically organize accounts in our proprietary Customer Service Tool to align them with accounts in Salesforce. ● Input special contracting provisions, as provided by our Legal team, onto appropriate account records in Salesforce. ● Format incoming contact lists for accurate upload into Salesforce. ● Triage and organize shared email inboxes as assigned. ● Execute or assist with other administrative requests from the Institutional Business Unit as required. ● Follow proper procedures for deleting personal information upon request of individual users per Corporate Privacy Policies and state laws, as directed by the Legal Team. ● Additional tasks as needed.
Education, Background, Experience & Qualifications: We are most interested in a candidate’s ability and eagerness to learn new skills quickly and who exhibit a strong understanding and affinity to logic and details. ● Must be available during regular business hours to work a set schedule. ● Experience using Salesforce or similar CRM is a plus. ● Adept at using Excel for data entry and data preparation. ● Must be extremely detail oriented, prone to checking every last number and data point. ● Ability to interface professionally and effectively with many personality types from various departments including senior management, sales and service, marketing, legal team, and accounts receivables. ● Work quickly, independently and remotely with an ability to adapt to changes in priority as needed. ● Must have reliable high-speed internet connection from an environment conducive to video conferencing or VOIP calls on a regular basis. ● Willing to put in extra time during our busiest season (June & July) with the understanding that flexibility will be reciprocated. • Eager to learn through video lessons, knowledge bases, internet searches, documented standard operating procedures and hands-on practice. Wage: $25/hour, estimated 15-20 hours per week. The above represents the expected hourly wage range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.
Processing surplus lines tax transactions for all states within the deadlines set by those state entities. This includes, but is not limited to, affidavit processing, forwarding of policy to appropriate state (if required), and logging of transactions, etc.
Assisting with filing tax reports on a monthly, quarterly, semi-annual, and annual basis; involves running of reports and verification of data to ensure accuracy of information making sure to meet all filing deadlines
Reconciling and correcting discrepancies between the tax report and tax documentation received, including working with production teams to resolve invoicing errors
Updating internal systems and reporting data bases with the status of the tax filing support on each transaction
Working at the direction of the Compliance Manager to complete surplus lines state audits or inquiries – verifying transactions, documents, and filings
Ensuring all compliance guidelines are properly followed on non-admitted transactions
Performing other related duties as assigned
Experience Requirement
Associate degree or equivalent combination of education and experience
1-year professional work experience preferred
Knowledge of insurance industry, admitted vs. non-admitted markets, is preferred but not required
Microsoft Office proficiency with an emphasis in Excel
Strong math and analytical skills
Must have exceptional attention to detail
Ability to organize and prioritize workload to meet deadlines
Excellent communication and interpersonal skills
Ability to prioritize and execute tasks independently in a fast-paced environment
Prepare, process, and/or code accounts payable and accounts receivable activities on a daily basis, ensuring payment within terms, includes miscellaneous invoices and debit and credit memos.
Reconciliation or auditing daily cash and revenue of daily, weekly, and monthly Sales
Reconciliation and recording of revenues from various 3rd Party or Point of Sales Systems (ie: Shopify, Stripe)
Downloading/entry of revenues from 3rd party applications (delivery services) or banks
Checking the accuracy of figures and calculations, as well as verification of Cash or credit card deposits pertaining to business transactions
Reconciling and reporting Daily Sales Report (DSR), when necessary
Reconcile funding activity at company and store levels to verify proper third party payments
Manage purchase order processing and invoice coding to the general ledger and ensure appropriate approval routing
Investigate and release exception/blocked invoices
Review all invoices for appropriate documentation and approval prior to payment
Respond to all vendor inquiries
Reconcile vendor statements, research and correct discrepancies
Prioritize invoices according to discount potential and payment terms
Process check requests
Identify key business trends through benchmarking, KPI tracking and analysis
Data entry and compose journal entries, verify automated journal entries from Botkeeper
Perform bank and credit card account reconciliations
Research and resolution of reconciling items
Assist with month-end closing duties; serve as backup to Controller during month-end close
Maintain fixed asset ledgers, depreciation, and reconciliation
Post actual payroll and reverse accrued payroll on a weekly basis for all business units
Special projects on request.
Prepare monthly sales report by client and calculate KPIs – Prime Cost Percentage, Direct Costs,
Regularly maintain and reconcile journal entries
Assist in development and implementation of processes and data integrity tools
Prepare, review, analyze, and distribute reports and data as required, identifying areas for improvement
Run reports for analytical research through navigation of general ledger systems
Interface with Client
Contribute to the implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP
Assist in the month, quarter, and year-end closing process
Overall day-to-day management of financial reporting accuracy and on-time processing of client information
Bank and other balance sheet account reconciliations
Payroll reconciliations
Review and approval of account classifications
Review of G/L for any missing transactions and overall accuracy
Management of weekly “Open Items” and “To-Be-Coded” lists, supervised/reviewed by the Controller
Supervision and management of A/R, A/P and Payroll staff
Routing of Sales Tax and other reports for preparation within the firm
Onboarding clients into several different systems & processes & delivery procedures
SKILLS & ABILITIES
3-5 years of work experience, preferable in the cloud accounting and/or QuickBooks Online space
Prior business experience and ability to apply that experience to a wide range of client situations
Advanced skills in specific industry verticals, such as Family Office, Private Equity, Not-for-Profit, Hospitality/Retail, Healthcare/Life Sciences, REITs, etc.
Ability to motivate and manage remote staff
Highly analytical individual and attention to detail
Ability to meet objectives such as tight deadlines, special project timelines, budget, and outcomes
Ability to manage unexpected and sometimes urgent firm or client matters as they arise
Expertise in using either Sage Intacct and Bill.com required
Project management skills
Time management skills and excellent at delegation
Unrelenting commitment to client satisfaction
Results in selling and cross-selling to clients
Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills and data analysis
On-time delivery of client transactions
Low error rates and overall quality of work output
Ability to work independently in a sometimes stressful environment with extensive multi-tasking demands
Superior ability to prioritize and focus in a high-paced, multi-tasking environment
Learning and demonstration of evolving accounting and technology skills
Strong interpersonal and relationship building skills
Positive telephone, email and other communication skills as contact with clients and others will be extensive and ongoing
Commitment to protecting client privacy, even within the firm, as appropriate
Team Player with a positive “can-do” approach with a coaching, mentoring, training mentality
A general and growing knowledge of firm products and services in the Digital Advisory Services, and a general knowledge of products and services in other areas of Cherry Bekaert
Prior bookkeeping experience required that involved processing of Accounts Payable, Accounts Receivable and Payroll
The Senior Compensation Specialist is a key member of the People Team and will play a key role in helping build and develop Aledade’s compensation structure and philosophy. They will be responsible for implementing and maintaining the company’s compensation programs. This position is responsible for analyzing market data, participating in compensation surveys, and providing advice and recommendations to ensure competitive and fair compensation practices. The Sr Compensation Specialist collaborates with HR Business Partners, managers, senior leaders, and across HR, to develop and administer effective compensation programs that attract, develop, and retain talent.
Primary Duties:
Evaluate new job requests for alignment with existing roles, partnering with HR, business leaders, and HRIS as needed; determine need for new role through a review of existing library and structure; evaluate appropriate FLSA status.
Support the development and review of job descriptions to ensure accuracy and compliance
Conduct benchmarking, competitive market analysis, job evaluation, and internal pay for performance analyses.
Provide analytical support and recommendations for the determination of annual merit budgets and updates to existing salary structure.
Use analytics to monitor the effectiveness of compensation programs and policies
Develop data visualizations, presentations, communications, and materials related to the compensation programs and processes
Identify and participate in salary surveys, as needed; analyze results to determine the organization’s competitive positioning taking a proactive stance to market pay
Manage the integrity of job data in the HR system to ensure employees are classified correctly and report data is accurate
Minimum Qualifications:
6+ years experience as a Compensation Analyst/Specialist
Extensive experience writing accurate job descriptions and leveraging best practices to analyze and evaluate job content
Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations
Strong analytical skills and ability to interpret and communicate data
Cloudflare is looking for highly motivated Enterprise Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America. This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues. The Enterprise Account team will shape and lead Cloudflare’s Go To Market.
We will leverage the strength of all Cloudflare functions to become a strategic partner to our customers and their digital transformation efforts. Our product and services and our methods of engagement will differentiate and delight our customers.
The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers. Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to focus and lead an internal group of constituents to bring their skillset to bear to build solutions and exponentially grow revenue. The AE must be expert in identifying business opportunities with customers, developing Enterprise Account Plans, driving execution across functional stakeholders, and closing revenue. The Enterprise Account Executive should be comfortable engaging in business level outcome conversations with the C-suite, presenting Cloudflare’s vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties. The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers. The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources. Lastly, the AE should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.
Enterprise Account Team Core Values:
Be Successful – Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
Provide Customers with a Premium Business Experience – Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.
Be Brilliant in the Basics – The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.
Make Bold Decisions – Operating with the largest companies in the world is a “game of inches”. Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today’s business. If execution presents risk, Seek the advice of leaders when and where you need it.
Teammate – We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.
As a Product Manager at Cloudflare, you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs, influencing business strategy, feature specification, and working with engineering to develop our software.
About the Role
We are hiring a PM to help build products that make companies love their corporate network.
Cloudflare provides a full stack of networking-as-a-service products that allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware. Cloudflare’s network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between. Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business.
We’re looking for a PM who can define the vision for the next generation of our network services products, and help own and ship major new products in this space. As Product Manager for Network Services, your job will be to:
Ensure customers are able to build simple (or extremely complex!) network topologies on Cloudflare and make changes quickly as their network evolves, using the tools of their choice.
Understand how customers think about network reliability. Understand how the Internet and networks break. Build features to make customers happy even when the Internet is sad.
Think through how to make a great, easy-to-use product that customers love, and drive the full product life cycle from core user needs discovery through to pricing and packaging. Ship continuous software and process improvements to support your products’ sustained growth.
What You’ll Do
As a member of the growing team of product managers your responsibilities include:
Own the product vision for your area. Ensure that it aligns with the overall product and company vision.
Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer’s voice into the creation process.
Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to bring new products to market that solve real customer problems.
Examples of desirable skills, knowledge and experience
You are entrepreneurial-minded and thrive in a fast-paced and goal-driven environment. You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details. You have several years of experience working with enterprise, SaaS, or security technologies. You have a passion for building SaaS products and want to solve the problems of performance, security, and reliability of the Internet.
3+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products.
Exceptional communication, presentation, organizational, and analytical skills.
Demonstrated ability to lead, drive consensus, and deliver in a matrix organization with multiple stakeholders.
Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment.
Experience balancing execution, agility, and culture at a fast growing business.
Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications and data systems. You’ve preferably been working full time on a software delivery team.
Deep customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.
Experience working with data analysis at scale. An understanding of how to make big data small.
We’re rekindling efforts to leverage acceleration and machine learning at Cloudflare in 2023, and the HW systems team is looking to hire senior technical engineers with a strong understanding of deep learning, ML end-to-end workloads and frameworks, and experience with hardware accelerator and processor architectures (GPUs, CPUs w/AI features, ASICs). This is an exciting opportunity with real world impact, where you’ll get to build and deploy hardware accelerators on our data center platform.
Responsibilities
Evaluate, design and deploy cutting edge acceleration solutions for our growing services
Lead the design of scalable AI infrastructure for Cloudflare’s own internal machine learning platform and tune for optimal performance
Collaborate with product/data science teams to identify customer use-cases and translate workloads to technical design and hardware requirements (architecture definition, hardware selection, performance tuning)
Engage with hardware vendors to identify hardware solutions that best fit needs of the platform
Set the strategy and long term roadmap to demonstrate the value proposition of AI/ML workloads for the edge
Engage with AI leaders across the industry and influence design based on open industry standards
Qualifications
Masters or equivalent experience in Computer Architecture, Computer Science, Electrical Engineering or related field with 12 years of relevant experience or equivalent
Has demonstrated technical leadership on critical company wide projects with experience in computer architecture (GPU, CPU w/AI. acceleration) and ML software ecosystem. Experience with programming models a plus
Strong technical foundation and deep understanding of cloud technologies, DL/ML workloads in the industry, frameworks (Tensorflow/Pytorch), and containers tools.
Ability to work in a constantly changing ambiguous environment and bridget the software/hardware divide
Industry-wide impact. Proactively creates formal networks involving coordination with internal and external technical leaders and has tangible proof points (patents, papers, conference contributions, open source SW or HW contributions, and/or sitting on a standards committee or board, etc.) demonstrating industry-wide influence as an influential spokesperson for the organization
Must be collaborative and has demonstrated ability to work effectively across cross functional teams, sound technical judgement and is capable of building positive working relationships
Seeks to mentor team members, offers technical advice and seeks to continuously learn
Cloudflare’s Engineering Team builds and runs the software that handles trillions of requests per month. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base.
The Cloudflare for Teams group within the Engineering organization is taking on the mission of ensuring the people and teams within an organization can access the tools they need to do their job safe from malware and other online threats with the speed and reliability that Cloudflare is known for.
What you’ll do
In this role you’ll help us build Gateway, an ambitious product that aims to be the most secure and performant method for an organization’s devices to connect to the Internet. As an engineer on the Gateway team, you will focus on our high-performance global edge network data plane services and will also contribute to the control plane API’s that configure the edge services. You will be joining a global team of bright, hard-working, and supportive engineers who really care about their craft.
Example of systems that the team currently is building:
A forward-proxy service running on every machine of Cloudflare’s extensive edge network, responsible for inspecting, filtering, and blocking device requests based on an organization’s configured policy.
A DNS resolver running on our edge that leverages a Wirefilter based filtering rules engine.
Microservices that allow organizations to configure, manage, and observe their organization’s devices and their respective traffic.
Technologies we use:
Gateway’s core edge services are written in Rust and deployed globally to 200+ data centers
Our REST API is written in Go, runs on Kubernetes, and uses Postgres as a data store.
Our frontend is written in Typescript and React.
For service monitoring we use Prometheus and Grafana.
For service logging we use Elasticsearch and Kibana.
For product analytics we use Clickhouse and BigQuery.
We are hiring engineers of all experience levels across many of our teams. Some of the things our teams work on include:
A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
A userspace networking service which acts as a hub between our Network Services and Zero Trust systems, enabling every customer to access every product
Network software running on a hardware appliance that provides zero touch connectivity to the Cloudflare network and SD-WAN functions
Next-generation firewall functions implemented across Linux netfilter, eBPF, and userspace packet processing
Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
Control plane systems which allow customers to simply express complex network configurations
As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate your team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.
We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!
Examples of desirable skills, knowledge, and experience
Experience building and shipping large-scale, reliable, highly distributed systems
Systems-level programming experience, especially in Rust and/or Go
Expertise in L2, L3, and/or L4 networking protocols
Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
Experience designing and integrating RESTful APIs and backend systems
Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
Excellent debugging and optimization skills
Attention to detail and ability to solve complex customer problems
Own solutions end-to-end and driving the design, development, and deployment process
Able to work across teams and level common, sustainable solutions
Creative, open-minded, collaborative problem solver
Focus on clarity in written and verbal communication
We are looking for an Engineering Manager in Test to lead our Zero Trust QA/SDET team and grow our desktop client automation and testing.
As the Engineering Manager in Test, you and your team will own, improve, and maintain our end-to-end (E2E) testing automation frameworks & processes that enables all engineers to write E2E tests to guarantee the quality and reliability of the clients. You and your team will work closely with our client teams to define and refine our approach to testing (automated and manual), and drive the direction of our testing strategy to ensure the reliable and scalable testing of our software.
You will lead a multidisciplinary team, who writes high-quality, low-complexity code for test automation (E2E testing framework), sets up and manage test infrastructure (e.g. integration with CI/CD platforms, VM orchestration), and creates release test plans. You will also be expected to use your passion and extensive testing experience to instil, and advocate for, best testing practices in all the teams you will collaborate with.
Examples of desirable skills, knowledge, and experience
Demonstrable experience leading a team of SDETs working on E2E automation projects
What you’ll doThis is a newly found team focused on building out our brand-new vector database offering, designed to let you build full-stack, AI-powered applications entirely on Cloudflare’s global network. In this role, you will work with a top-notch engineering team to expand Cloudflare’s capabilities by ensuring continual reliability, maintaining best-in-class performance, and implementing new features and functionality.
You will own your code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, modify how R2 Storage processes requests, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to Typescript, Go, Rust.
Examples of desirable skills, knowledge and experience
5+ years experience working with distributed systems or developing on cloud platforms.
Experience managing high volume software applications.
Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.
Knowledge of at least one modern strongly-typed programming language such as Go, Rust, or C++.
Strong expertise in Machine Learning, including experience with data processing and retrieval algorithms.
Bonus Points
Familiarity with Vector Databases and associated Machine Learning Algorithms.
Experience working in low-latency real time environments such as game streaming, game engine architecture, high frequency trading, payment systems.
Experience debugging, optimizing and identifying failure modes in a large-scale Linux-based distributed system
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
What you’ll do
Cloudflare’s R2 Storage is distributed object storage accessible through Cloudflare’s infrastructure allowing customers–both internal and external–the convenience of accessing their data from anywhere with the reliability and performance of Cloudflare infrastructure. In this role, you’ll work with a top-notch engineering team to drive R2 Storage forward by ensuring continual reliability, maintaining best-in-class performance, and implementing new features and functionality.
You will own your code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, modify how R2 Storage processes requests, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to JavaScript, Typescript, Rust, and C++.
Examples of desirable skills, knowledge and experience
Minimum 8 years of experience working with distributed systems.
Experience building and managing high volume software applications.
Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.
Knowledge of at least one modern strongly-typed programming language: we primarily use Go, TypeScript, and Rust.
Experience debugging, optimizing and identifying failure modes in a large-scale distributed system.
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
What you’ll do
Cloudflare is looking for an experienced and empathetic Developer Educator to help create technical content that empowers developers to be successful with Cloudflare’s developer platform and our data & storage products (including D1, Queues, Durable Objects and R2). In this role, you’ll use your skills to meet developers in the places they best learn – whether that’s written documentation, technical video content, or live streaming. This is a cross-functional role where you’ll work collaboratively across the product, marketing and sales team.
Build the technical content that empowers developers to build applications with Cloudflare
Work with our peers and partners to ship content that shows out to integrate Cloudflare with their products
Collaborate with product development, sales, and marketing, to ensure the content aligns with our broader company goals
Cultivate and establish relationships with developers throughout our community, be a thoughtful point of contact for community members as we partner with them for various marketing activities and events
Qualifications
Note: it is not required that you have all of these! Teams have varying needs, focuses, and use varying technologies.
Minimum 4 years experience software development or developer relations
Extensive knowledge of the JavaScript ecosystems
Ability to work in cross-functional teams
Good analytical and debugging skills
Highly analytical, data and systems oriented problem solver
Excellent communication and interpersonal skills with the ability to influence and build strong relationships with customers and internal stakeholders
The Business Intelligence team at Cloudflare is responsible for building a centralized cloud data lake and an analytics platform that enables our internal Business Partners and Product teams with actionable insights and also provides a 360 view of our business. Our goal is to democratize data, support Cloudflare’s critical business needs, provide reporting and analytics via self-service tools to fuel existing and new business critical initiatives.
About the role
We are looking for an experienced Data Analyst to join our Austin or Lisbon teams to scale our product insights initiatives. You will work with a wide array of datasets to analyze and build interactive reports and self-serve dashboards which will influence our critical business initiatives and will provide actionable insights to Sales, Marketing and Product teams.
Success in this role comes from marrying a strong data background with acute product and business acumen to deliver highly strategic and compelling insights that accelerate our business growth and influence our product decisions within Cloudflare.
What you’ll do
Provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization
Partner and align with data engineers, data analysts, data scientists, business leaders, stakeholders, product managers and internal teams to enable data driven solutions to key business problems
Take initiative and ask questions to iteratively define, build, and maintain new business metrics
Develop and automate reports and iteratively build and prototype dashboards to provide insights at scale
Weave stories with data to help stakeholders understand analytic insights
Examples of desirable skills, knowledge and experience
B.S. or M.S in Computer Science, Statistics, Mathematics, or other quantitative fields
3+ years of experience with data visualization tools such as Tableau, Google Data Studio etc.
Experience in writing advanced SQL queries
Experience in translating analysis results into business recommendations and business questions into an analysis framework
Knowledge of data management, data modeling and data warehousing fundamentals
Experience in presenting analysis findings to business stakeholders
Experience with statistical analysis programming languages (R, Python, etc)
As the Recruiting Operations Program Manager, you will be a key player in our fast-paced and dynamic organization, responsible for driving and optimizing our end-to-end recruiting operations. You will collaborate closely with our recruiting team and with cross-functional teams to enhance and streamline our recruitment processes, ensuring a seamless experience for both candidates and internal stakeholders. This role requires a strategic mindset, exceptional project management skills, and a deep understanding of our ever-changing industry.
As Recruiting Operations PM, you will:
Develop and implement a comprehensive recruiting operations strategy aligned with the company’s growth objectives, incorporating best practices and industry trends.
Analyze, design, and optimize end-to-end recruitment processes to enhance efficiency, scalability, and candidate experience.
Create recruiting programs that focus on delivering efficient processes and elevate Cohere’s talent team.
Work closely with the Recruiting team, hiring managers, and other stakeholders to understand hiring needs and implement effective solutions.
Evaluate, implement, and optimize recruiting technologies to streamline processes and enhance the overall candidate experience.
Establish key performance indicators (KPIs) to measure effectiveness of recruiting operations and provide regular reports to VP, People Operations, Head of Recruitment, and leaders across the organization, with actionable insights.
Ensure compliance with relevant employment laws and regulations, while also driving diversity and inclusion initiatives within the recruiting processes.
Oversee relationships with external vendors to maximize value and efficiency as well to stay ahead of renewing annual contracts.
Implement strategies to enhance the candidate experience, from application to onboarding, and continuously seek ways to improve.
You may be a good fit for this career opportunity if you:
7+ years of experience in recruiting operations, talent acquisition, or related roles, preferably within the AI or technology industries.
Proven track record of successfully managing and implementing complex projects with multiple stakeholders.
Strong analytical and problem-solving skills, with the ability to interpret data and trends to inform decision-making.
Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization.
Comfortable working in a fast-paced, high-growth environment and adapting to changing priorities.
Familiarity with various recruiting technologies, applicant tracking systems, and data analytics tools, staying on top of industry trends and keeping our team ahead of the curve.
Elevate Your Career with Expert Bookkeepers for a Non-Profit Journey! Join Us Today.
Location: North or South Carolina preferred
Are you a numbers enthusiast? A detail-oriented data aficionado with QuickBooks experience and a thirst for knowledge? Do you have experience of working for an accounting firm and a non-profit? An exciting opportunity awaits you! If you’re an Accountant eager to learn and adapt, we want you on our team.
We’re in search of reliable professionals who can seamlessly blend enthusiasm with reliability for our non-profit mission. If you’re looking for remote and flexible part-time engagement that transitions into a full-time commitment, your journey starts here.
Rewards that Matter: Embrace a rewarding hourly compensation of $21 to $25. Your dedication and growth will be acknowledged, especially as you contribute to the vital mission of our non-profit organization.
NOTICE: It is essential to attempt the Prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Tackle Dynamic Responsibilities:
Categorize transactions meticulously using QuickBooks online
Reconcile accounts accurately under the guidance of a CPA
Craft financial reports that resonate within the non-profit landscape
Manage bills and invoices with finesse
Excel in data entry, with a focus on quality
Work your magic in Excel’s domain
Foster continuous improvement within a non-profit context
Engage effectively with clients and stakeholders
Lead impactful meetings for results, with CPA support
Requirements
A Bachelor’s degree – your foundation for excellence
Strong time management skills
Passion for business and finance
Independent work style that delivers results
Effective management upwards, with guidance from a CPA
Transition customer data by working with new customers to import their data and help plan and manage the technical side of their transition to Jane.
Support Jane’s Support staff by being a resource for technical questions, customer data fixes, and troubleshooting customer problems.
Work directly with customers who are experiencing technical issues that are beyond the knowledge scope of Jane’s Support team. Collaborate with the development team on new feature planning and implementation.
We value empathy and connection with our customers. We’re looking for people who are comfortable speaking with Jane customers to gather missing data in order to make a successful import. Our main form of communication is done via e-mail but can be on phones as well.
Leverage your technical prowess to enhance and innovate our internal tooling, catalyzing operational efficiency and elevating our capabilities. Your skill set will be pivotal in shaping a cutting-edge technological landscape within the organization.
Serve as a dynamic representative at conferences, amplifying the team’s presence and fostering collaborative partnerships that contribute to our collective success. Your ability to connect with diverse audiences directly influences the positive impact we make in the industry.
The experience we feel we need
Expert-level knowledge of Excel: Command an expert-level proficiency in Excel, showcasing an adept ability to manipulate and analyze data, create advanced formulas, and generate comprehensive reports. Your mastery of Excel is a cornerstone for driving efficiency and informed decision-making.
Basic-level knowledge of database concepts.
Demonstrate an innate knack for organization, driven by an unwavering commitment to detail. Your passion for perfection ensures that no gap goes unnoticed, creating an environment of seamless operations and heightened efficiency.
Excel in both verbal and written communication, articulating complex ideas with clarity and coherence. Your excellent communication skills foster collaborative environments, ensuring that information is conveyed effectively and comprehensively.
Agility: You’re an individual who can adapt and communicate technical details to non-technical people. You’re a team player who’s able to empathize and jump in for additional support when needed.
Growth Mindset: You thrive on growing with your team by doing fast-paced work and you’re striving to learn new workflows to have a stronger impact.
Customer Care: You’re open to helping our Support team to help our customers to create a smooth transition to Jane. You lead with kindness and empathy in your communication.
With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.
We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role.
Required Qualifications :
2+ years direct Cardiovascular Registry Abstraction experience for a Health System or Hospital
Current abstracting experience. Actively abstracting within the past 12 months
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Build and lead a team of security and infrastructure professionals, attracting and retaining high-performers and fostering a collaborative culture.
Provide guidance, mentorship, and professional development opportunities to team members, promoting their growth and success.
Establish and maintain effective communication channels to ensure seamless collaboration across teams and departments.
Develop security strategy and collaborate with other departments to ensure proper execution protecting information assets without detriment to profitability or productivity; directing system control development and access management, monitoring, control and evaluation
Implement robust data privacy and security measures to safeguard sensitive patient health information
Establish enterprise security standards through architecture, policy, and training
Select, implement, and maintain security tooling to support our security strategy
Lead the attainment, and renewal of existing industry certifications or client required security assessments in a timely, accurate manner including SOC2, and HITrust
Oversee and support responding to client security assessments
Lead risk management, security incident response programs and procedures; Conduct periodic security audits and investigate breaches
Integrate security into every stage of the Development pipeline providing teams with tools and resources at each phase to create safe and secure code
Monitors and recommends improvements to security, compliance, and privacy environment
Infrastructure & IT Operations
Oversee the design, development, and maintenance of our cloud infrastructure, ensuring scalability, reliability, and security in accordance with AWS’s Well Architected Framework [BH1][2] and HealthMark Group’s objectives
Continuously monitor and optimize system performance, leveraging data analytics and performance metrics to drive improvements.
Lead Disaster Recovery and Data Backup planning, analysis, implementation, testing and execution
Implement and oversee IT Service Management (ITSM) processes to ensure that incidents, service requests, problems, changes, and IT assets in addition to other aspects of IT services are managed in a streamlined way
Develop and improve our security and infrastructure technical practices including Infrastructure as Code (IaC), automation, DevSecOps, and CI/CD.
Oversee the design, development, and maintenance of our home office infrastructure, ensuring a reliable, cost effective and secure end user and home office environment
General
Meet financial objectives by forecasting infrastructure and security requirements and assisting in budget planning
Keep current with latest Cloud and Security trends
REQUIRED EXPERIENCE AND QUALIFICATIONS:
.
8+ years of professional infrastructure or security engineering experience
Proven experience managing, leading, and mentoring a team of security and infrastructure engineers
In depth knowledge of architecting and managing Amazon Web Services environments (or other large scale cloud provider (Azure, GCP))
Understanding fundamental design principles of a scalable, secure infrastructure
Expertise building robust security programs
Experience with HIPAA, HITrust, or SOC2 security controls
Excellent troubleshooting and communication skills
Strategic thinking and problem-solving skills, with the ability to translate business goals into actionable infrastructure & security strategies.
Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
Results Oriented
ADDITIONAL PREFFERED EXPERIENCE:
Healthcare technology experience
Current AWS Certifications (Architect, Security, SysOps, Security)
Current information security certification (CISSP, CSSLP, CCFP, CISM)
SaaS experience
Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are a plus
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Audit Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Type of Role: FULL-TIME
Entry level job duties include but not limited to:
Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Responsible for reporting workloads directly to team lead
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
JOB DESCRIPTION: HealthMark Group is growing and looking for bright, energetic, motivated candidates to join our team. Our Audit Processing Assistant role involves overseeing a team of three to four pod leaders, each overseeing a team of processors collecting medical information. The role is responsible for ensuring all requested documents are collected properly and securely and delivering them to the requested parties and reporting status, metrics, and challenges.
Type of Role: FULL-TIME
Location: Remote
Entry level job duties include but not limited to: Supervisory duties:
Provides training, and guidance to Team Leads
Retains and collects all team productivity
Assists with requester meetings and reporting
Supports the leadership vision of the Department Manager
Reports all personnel issues to the Department Manager
Provides performance reviews for team leads
Reports weekly to Department Manager
Responsible for maintaining productivity KPIs for reporting teams
Maintains schedule of team meetings to keep staff informed of all changes and processes
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office, Excel
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
LOCATION: REMOTE
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Within is a revolutionary way for the millions of people who suffer from eating disorders to receive clinically superior continuous care attuned to their needs – whoever they are, wherever they live and whatever form their eating disorder takes – built to work where real life happens, at home.
We are seeking bright, trailblazing, compassionate humans who align with our core values to join our clinical care team. Think you have the right skills, attitude, and sensitivity to augment an already-fantastic team? Then we want to hear from you!
Job Summary:
The Admissions Specialist is the first point of contact for clients seeking eating disorders treatment from Within Health, as well as those seeking program information for their loved ones and providers seeking treatment for their patients. The Admissions Specialist strives to convert inquiry calls to admissions by building a rapport with the individual, family and/or loved ones as well as assessing the level of care needed. The Admissions Specialist manages the administrative elements of the intake process, allowing clients to focus on recovery.
Major Areas of Responsibility:
Answers incoming phone calls for eating disorders treatment inquiries and returns calls in a timely manner.
Collects identification, referral and insurance information and assesses treatment eligibility based on admissions criteria, clinical presentation and insurance policies.
Maintains updated knowledge on programming and demonstrates ability to highlight program features specific to caller’s needs.
Manages active leads and opportunities in the database system.
Maintains communications with individuals or families, sometimes after typical business hours and on weekends and enters detailed documentation for all calls.
Manages referral responsibilities to other treatment programs when appropriate.
Responsible for obtaining records from outside professionals (i.e., referring physicians, hospitals, labs, and treatment facilities).
Assists with running verification of insurance benefits.
Clearly and directly explains insurance coverage and payment options to families and/or providers. Negotiate payment arrangements if needed.
f you are an Operations Manager with experience working in the health field and strong B2C experience, please read on…
We are a Health Tech startup on a mission to help anyone discover and reach their health potential. The Nutrisense mobile app leverages continuous glucose monitoring (CGM) and provides access to virtual support from best-in-class nutritionists. This way, anyone, not just those with diabetes, can learn about their unique food responses, understand their metabolism, and reach their health goals for a more optimized life.
Our customers range from individuals striving to take their health to new heights, to those with multiple chronic disease trying to manage their health. Our platform focuses on providing personalized, real-time data about metabolic health right at your fingertips.
We are seeking our first operations specialist on the nutrition team to tackle scaling our dietitian workforce. Our nutrition department consists of dietitians and nutritionists providing 1 on 1 video call support reimbursed by insurance. As the operations specialist, you will be responsible for scaling this service in a cost-effective manner, ensuring optimal dietitian supply as customer demand increases, building scalable workflows and processes, and using data to make effective decisions. This is an excellent opportunity to have a significant impact and help shape the strategy of a start-up that’s disrupting a critical industry.
If you want to join a mission-driven startup that is disrupting the health industry and cares about creating a dynamic environment for its employees, apply today.
In This Role You Will:
Your role will begin as an IC reporting directly to the VP of health, with the opportunity to build a coaching operations team underneath you in the future. Initially, you will be responsible for three crucial areas:
Manage the supply of dietitians
As we build demand for insurance-reimbursed dietitian video calls, you will be responsible for always ensuring we have an adequate supply of dietitians in the most cost-effective and scalable way possible.
This includes building hiring forecasts and analyzing current supply & demand models.
Revise existing workflows & build new workflows across all of the dietitian touchpoints to create systems that are scalable and optimized
Spot inefficiencies and bottlenecks in the organization’s processes and optimize resources based on metrics and key performance indicators.
Work cross-functionally to identify process issues and lead the implementation of solutions to improve these issues, using data along the way.
Lead data analytics for the health team
Communicate data and strategy through well-built and easy-to-follow models.
Support department decisions with data by finding answers to questions within our data and setting up appropriate dashboards as needed.
To Thrive In This Role You Will Need:
Strong technical proficiency – Thinks analytically and leverages data to make decisions. Experience with data processing and proficiency in Excel. Basic understanding of SQL. Proficiency with applications such as production automation, data entry, and using software to access project data, track budget information, and design processes.
Strategic planning & risk analysis skills.
Ability to understand targets and goals and build a cohesive roadmap to achieving them
Can engage in both big-picture thinking and day-to-day execution
Foresight to anticipate and solve problems
Strong understanding of higher-level business goals, financials, and KPIs
Strong business financial knowledge
Detail-oriented with great organizational skills.
A self-starter who thrives in ambiguity and can figure things out given high-level direction.
Is excited by the startup environment and bringing structure to chaos.
Has no problem getting projects off the ground from 0 to 1.
Preferred Qualifications:
3+ years experience in operations, consulting, analytics, and/or financial services.
Bonus points if previously at a startup, extra bonus points if previously at a health startup.
JDP helps shield organizations and their people from preventable harm. In the 14 year’s since, we’ve been fortunate to be embraced by a fantastic roster of clients and the industry at large – both of whom understand that we must all work together to care for each other. We’re proud to contribute to a screening industry that continually evolves to better protect people through more advanced technology, new resources and creative ideas.
As a private, family-owned company, we always put our clients first. Our sole focus has always been to give you Top Notch Service. That’s why we’ve been humbled by the recognition we’ve received for our service and product offerings, like our inclusion on the HRO Today Bakers’ Dozen Enterprise Screening provider list and receiving a 98% Customer Satisfaction Rating.
We’re proud that over 10,000 organizations now trust JDP for over 6 million screenings annually. As we continue to grow, we’re excited to help even more organizations protect their people with ease.
DESCRIPTION
Cleara is looking for a Data Entry Specialist to help support our client base in the background screening industry. This position is a fully remote position. We are a wholesale public record data provider that is eager to find a person who will transfer data from paper formats into computer files or database systems. Cleara is a privately owned company looking for our next dynamic team member!Job briefWe are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skills:Proven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalent
EXEMPT/NON-EXEMPT
Non-Exempt
FULL-TIME/PART-TIME
Full-Time
LOCATION
Cleara LLC
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Shopbop.com is looking for a Quality Assurance (QA) Specialist to partner with the Customer Service Training Manager to achieve explicit department goals through research and querying internal tools. The successful candidate will understand and use business metrics to summarize quality performance, identify solutions and assist the Training Manager in implementing necessary actions. The position requires a focus on details and prior experience working in a fast-paced, customer service environment.
Key job responsibilities Monitor and report on quality metrics, deep dive and identify trends/root causes
Assist in the delivery of training and development opportunities that support the growth of the customer service department.
Assist in identifying the levers which will drive improvements and have the ability to execute on solutions proposed
Perform review of contacts from all channels to ensure adherence to quality assurance standards
Identify agent performance improvement opportunities through contact evaluations and provide feedback (observations and trends) to Customer Service Managers and the Training Specialist
Work with Customer Service Managers to drive a continuous improvement culture across the department
Work with the Training Manager to identify performance improvement opportunities by analyzing quality data and coaching documentation
Participate in QA calibrations, and identify process improvement opportunities relating to contacts, agent behavior and internal knowledge base gaps
Assist with QA ad hoc projects and create reports in a timely manner
Assist with coordination of QA efforts at all sites
Support the Shopbop Customer Service department during peak times of customer contacts
We are open to hiring candidates to work out of one of the following locations:
Virtual Location – WI
BASIC QUALIFICATIONS
2+ years’ experience in CS, retail, or service industry
High school diploma or equivalent
Proficient skills in Word, Excel, SharePoint, and Outlook
Exceptional communication skills, including the ability to: Clearly and concisely communicate in writing and speech Facilitate delivery of training solutions
Proficiency in basic math with ability to compute refunds before and after discounts, apply specified percentages, tiered promotional codes, and partial discounts to orders.
Flexibility with full-time schedule including shift assignments on weekends/evenings
High level of understanding of Shopbop Customer Service operations, Shopbop quality assurance and talent development
Performed within the Shopbop Customer Service department for at least 1 year and remained in good standing during that time.
PREFERRED QUALIFICATIONS
Excellent time-management, organizational, and prioritization skills Keen eye for detail and high level of accuracy Aptitude to take on and execute special projects Self-starter, seeks out new tasks when work is complete Independently handle increasingly difficult tasks with confidence and composure Thrive in an ambiguous environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,700/year in our lowest geographic market up to $56,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Climate Risk Senior Consultant will be aligned with Anthesis’ Climate Risk and Resiliency team and engage with team members on all aspects of climate risk projects from stakeholder engagement to scenario analysis to reporting.
In this role, the Senior Consultant will have the opportunity to be on the forefront of climate risk reporting and related analytics as demand for greater transparency on climate-related impacts is increasingly under scrutiny by investors and becoming mandated through legislation across the globe.
The Senior Consultant will support clients in their climate risk journey, developing analysis and insights and advising on strategies to advance reporting and climate risk management and mitigation.
Key Responsibilities
Support in client conversations at all stages of the project, from business development, scoping through the start-up, execution and close-out phases
Assume project management responsibilities on small, relatively simple projects with support from project sponsors and senior colleagues
Take a lead role in developing and managing materials associated with the climate risk assessments with minimal supervision:
Conduct benchmarking of climate risk related disclosures.
Support client climate risk assessments through survey development, distribution and analysis.
Develop workshop materials for a broad audience to grasp climate risk concepts and findings.
Interpret physical climate risk data to develop narratives specific to client operating context and communicate findings through visuals and PowerPoint presentations.
Research implications of climate risks as they pertain to client operating context and business model.
Translate climate impacts into business and financial implications and develop narrative of findings to communicate to client.
Develop climate risk report disclosures.
Work across Anthesis Business Lines as needed to coordinate on client project delivery and align workstream inputs and outputs.
Deliver tasks on time and within budget taking responsibility for significant activities in complex projects, assisting senior project managers to ensure that projects perform against targets and deadlines.
Key Requirements & Skills, Knowledge and Expertise
Structured organization
Good communications
Ability to develop narratives and storylines from data.
Data analysis and visualization through Excel, Tableau or other program(s).
The ability to think creatively and strategically to best capture our clients’ needs.
Familiarity with climate risk reporting, such as TCFD and/or CDP.
Ability to research, analyse, document, and present data in a concise and comprehensive manner.
Collaboration with team members to solve complex problems.
Stakeholder engagement, interviewing and workshop facilitation.
ioby is a national non-profit crowdfunding platform that mobilizes neighbors across the country to become powerful leaders who plan, fund and make positive change in their neighborhoods. We are creating a future in which our neighborhoods are shaped by the powerful good ideas of our own neighbors.
As a tech nonprofit, ioby has a fast-paced environment that constantly evolves to the next level of improved service to ioby Leaders (iL’s). Our team is distributed across the country so we use a variety of online tools for project management and communication. As an organization with anti-racist ideals, ioby primarily collaborates with BIPOC community leaders who experience funding discrimination. Learn more: https://ioby.org/equity
For the right candidate, this is an exciting opportunity to be part of a mission-driven, community-based organization that is contributing to a national movement for resident-led community development. For more information, visit ioby.org/about
The primary activities of this role are to be responsive to the ioby Leader and Finance Team by:
Facilitating all disbursements to ioby Leaders, reconciliation of all project donations and disbursements
Creating grant agreements with ioby Leaders
Supporting the Senior Management Team during the annual audit by providing detail and support as requested
Processing and recording all manual donations
Troubleshooting any donor transaction issues or questions
Processing accounts payable for the organization
This is a part-time, hourly position at 20 hours per week. In New York or San Francisco the hourly pay range is $30-$35. For candidates in other areas, the salary is adjusted for cost of living. Please note that this position must accommodate east coast hours regardless of location.
At Xenium HR, we’re on a mission to transform workplaces for the better. You’ll join a team of passionate HR, Payroll, and Benefits professionals working with small and medium-sized businesses across the Pacific Northwest. We support businesses with limited or no internal HR resources, as well as companies with internal HR staff seeking expertise and training. We’re known for building strong relationships with our clients, so we can help identify what their business really needs to transform and thrive.
What it’s like to work here:
Providing transformational services starts within our walls. We’re invested in creating a positive, rewarding experience with opportunities to learn, grow, advance, and shape the workplace. Xenium offers an inclusive work environment where employees can both make a difference and succeed. If you value authentic relationships, service excellence, diversity, equity, and inclusion—and want to work where everyone knows you and your name, Xenium may be the place for you.
How this role transforms workplaces:
Imports payroll tax information from Prism (payroll processing system) to MasterTax (tax processing system) daily. Identifies payments according to due date, makes payments and notifies Financial Services Team of the completion of daily tax processing.
Reconciles and balances payroll tax accounts and reports (weekly, monthly, quarterly, yearly).
Prism and MasterTax systems set up and maintenance of payroll tax data.
Prepares, distributes, and files W2’s and 1099’s to employees and to federal, state, and local taxing jurisdictions.
Reconciles employee earnings periodically to ensure correct tax treatment. Processes adjustments to employee tax records as needed. Communicates to employees, clients, and team members as appropriate.
Researches and provides guidance on payroll tax issues raised by employees, clients and team members.
Creates, reviews, and processes payroll adjustment requests, ensuring proper authorization and compliance with policies, employment tax and other payroll-related laws.
Processes and submits amended returns on behalf of clients as required.
Assists with identifying and documenting policies and procedures related to payroll tax.
Assists with implementation of new payroll tax legislation.
Responds to notices from taxing authorities, resolving outstanding exceptions.
Routinely reviews state/local tax accounts for reporting/payment issues, reconciling payroll tax calculations to state/local calculations. Provides state/local jurisdictions with required documentation to resolve outstanding issues.
Within CRM, input timely and accurate client information and track all client service activities performed. Resolves Client Space cases and responds to internal and client emails within service standards.
Works cooperatively with Financial Services Team to reconcile tax payments to amounts collected from clients/employees. Adjusts client billings and other actions as appropriate.
Who you’ll work with:
Financial Services, Payroll, Leadership teams
Preferred experience and skills:
Three to five years related experience.
Bachelor’s degree from a four-year college or university in a related field, or equivalent experience.
Strong preference – PEO and ASO payroll tax experience using Prism and MasterTax systems.
Strong knowledge of systems and payroll tax compliance.
Proven experience in a payroll tax position in a fast-paced environment
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