Credit & Collections Specialist

We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the collection and resolution of account balances of an assigned portfolio.

*This is a remote position and can be located anywhere within the United States.

Essential Job Functions:

  • Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio.
  • Provide resolution of issues related to billing inquiries, and disputes.
  • Identify, research, and resolve collection issues in a timely manner.
  • Provide assistance with unidentified payment applications.
  • Meet company deadlines for month-end close responsibilities.
  • Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.

Specific Skills/ Attributes:

  • Excellent verbal and written communication skills
  • Intermediate knowledge of MS Outlook, MS Word, and MS Excel.
  • Self-starter capable of adapting to meet fast-paced and changing business needs.
  • Ability to function in a collaborative, team-oriented environment. 
  • Able to work effectively with all levels of management.
  • Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.


  • Minimum 2 years of Accounts Receivable and/or Collections experience
  • High school diploma/GED required (Associate degree in a business-related field preferred)
  • Experience in handling escalated research situations