Supplier Order Management Specialist

United StatesECommerce Operations /Full-Time /Remote
Quartzy is seeking a Supplier Order Management Specialist to ensure orders to our suppliers are processed and managed effectively and accurately, resolving any issues that arise in the process. We are experiencing tremendous growth, and in this role, you’ll have the chance to help us define our processes as our company scales.

About You
You are collaborative and solution oriented. Building relationships with suppliers is a core strength and you enjoy working cross-functionally with external and internal stakeholders.You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.

Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on COVID testing and therapies, to wine makers, to food and ag companies. We are humbled every day to serve them.
What You’ll Do
Manage, track, and update purchase orders to our suppliers
Communicate with our suppliers on a regular basis to resolve purchase order and fulfillment discrepancies
Collaborate with our warehouse team and customer support to effectively resolve fulfillment and receiving issues
Identify and escalate issues to team supervisors and managers
Other duties as assigned
What We’re Looking For
2-3 years experience in order entry, purchase order processing, or related order management role
Written and verbal proficiency in English
Experience working with customer service software and ERPs NetSuite and Zendesk knowledge is a plus!
Detail-oriented with strong multi-tasking and organizational skills
Fantastic written and verbal communication ability
What We Offer
Great Culture – Participate in our fun events like speaker series & virtual happy hours
Remote Team – We’re a 100% distributed company!
Transparency – Weekly all company stand ups, monthly town halls
Time Off – We offer a combination of PTO and Sick Leave
Internet Stipend – Quartzy provides a monthly stipend for your internet service
Great Gear – We’ll set you up for success with the latest tech and help you outfit your home office.
$45,000 – $55,000 a year
Quartzy takes a market-based approach to pay, and pay may vary depending on your location. The salary range for this position represents the low, middle, and high end of the salary possibilities for this position based on all US locations. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Salary is just one component of our total rewards package. The salary ranges may be modified in the future.

All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with Employer Match, Company paid disability and life insurance with opportunity to add additional coverage for you and your family.

Quartzy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Quartzy will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Quartzy will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quartzy, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted.
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