Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients. Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am – 5:00pm) EST. Our office is located at 134 Industrial Park, Greensburg, PA.
We offer 4 weeks of paid training. The hours during training will be 7:00am to 5:00pm EST, Monday – Friday. Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Based on department needs, monitors one of the following: back end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs
- Gathering support data to ensure invoice accuracy and work through specific billing discrepancies.
- Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
- Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
- Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
- Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information
- Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
- Participate in individual and small group meetings
- Maintains current knowledge of billing requirements and system practices
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED OR equivalent work experience
- Ability using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
- Must be 18 years of age OR olde
