Invoicing Specialist 1

Category CL – Clerical Position Type Full-Time Remote Yes

One Trajector. One Mission.

Trajector is where purpose meets progress. We specialize in developing medical evidence that becomes the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you’ll join a team of over 1,500 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.

Job Overview
This position will work with our Trajector management team and partner with our Veterans to create and send invoices. This position is remote and based out of our Gainesville Corporate Office. The Invoicing Specialist will report to a Team Lead and work 40 – 45 hours per week. These hours may be from Monday – Friday from 8:00 am – 5:00 pm with occasional evenings and Saturdays.

About Our Perks, Compensation, & Benefits
Competitive compensation ranging from $16.00 to 17.00 per hour plus monthly bonus incentives up to $400.
Medical, dental, vision, 401k program, and more
Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI
Joining a rapidly growing organization
Compiles and processes invoices and bills and maintains financial records.
Updates customers records with invoices, payment modes and other relevant information according to the establishment protocols.
Explain charges to clients so they understand the fees for which they are responsible for.
Manage account balances to discover outstanding debts or other inconsistencies to provide to other areas of the finance department.
Collect all information needed to calculate bills receivables.
Collection and reviewing documents, reviewing accounts, and compiling history of claims to verify the accuracy of an invoice.
Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.)
Issue customer account statements periodically or as required.
Receive payments through various methods (check, online payments, etc.)
Send reminders for payments and contact customers when assigned
Update accounting records with new payments, balances, customer information, etc.
Answer questions and handle issues from customer regarding billing with emphasis on customer retention
Report on activity to upper management
Perform timely and accurate complex invoicing with a detail understanding of multiple claim filing.
CRM and technology aptitude to handle multiple platforms at a high volume and fast pace
Collaborate with other departments to resolve client issues and ensure a seamless customer experience
Acts as a resource to all departments regarding invoicing questions and concerns
Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
High school diploma or G.E.D. equivalent required
2+ years Accounts Receivable or Billing required
Proficient in MS Office (especially Excel)
Adherence to laws and confidentiality guidelines
Excellent math ability
Good organizational skills
Excellent communication skills
Accurate 10-key abilities
Ability to work efficiently in a fast-paced environment
Excellent customer service skills
Minimum internet speed of 25 Download/10 Upload