Validate designs and requirements with stakeholders
Deliver solutions to the market
Guide development and testing of new features
Document features and functionality for future reference
Demonstrate and train features for stakeholders
Validate features with early adopter clients
Drive adoption of solutions
Measure adoption and usage in the target market
Assist in sales demonstrations, webinars, and proposals
Advocate through marketing campaigns and community messaging
Participate in Tyler conferences and events
The ideal candidate for this position should have the following skill sets and experience:
Experience working with local government.
Experience with payments
Experience working in a customer-facing role, preferably in gathering requirements for software development.
Understanding of the software development life cycle, especially agile methodologies
Understanding of software design principles, especially user centered design
Proficiency communicating in written, verbal, and presentation form.
A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively.
Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
Ability to travel to client sites, conferences, and Tyler offices, as needed.
