- Accurate and timely multi-system data entry of provider contract information in accordance with departmental policies and procedures to include delegated providers
- Database entry and provider directory maintenance, assuring that all providers included are accurately reflected according to departmental policies and procedures
- Maintains a working knowledge of contracting policies, procedures and process, in an effort to provide cross functional support to the contract services team on an as needed basis
- Responds to help desk inquiries in a timely and accurate manner. Appropriately escalates and follows through with complex issues
- Participates in continuous quality improvement efforts with an open mind and positive attitude
- Meets or exceeds departmental production and quality metrics on a consistent basis
- Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School diploma/GED
- 3+ years of administrative, database and data entry experience in contract loading / knowledge in a managed health care setting or related environment
- 1+ years of experience in a HealthCare background
- 1+ years of experience in a role requiring solid prioritization/organizational skills
- Basic level of proficiency with MS Excel and Word
Preferred Qualifications:
- Data entry experience
- Proven ability to maaintain confidentiality while working with sensitive information
- Detail-oriented, well-organized and have the ability to multi-task effectively
