We are looking for a Credit Analyst, Credit Risk Strategy & Analytics, who will be responsible for developing innovative credit risk strategies and solutions across the customer lifecycle – leading to best-in-class credit results while enabling profitable growth and customer experience for WEX. The successful candidate will preferably have some knowledge and experience in Credit & Collections Risk analytics and processes. The successful candidate will be collaborative and a strong communicator with high EQ to work in a matrixed organization. This position will report directly to the Director or Credit Risk Strategy
How you will make an impact:
- Developing and managing credit risk decision strategies by creating data driven insights and analytics across customer lifecycle; i.e. New Accounts, Portfolio and Line Management and Collections, and across WEX products and lines of business.
- Performing qualitative and quantitative analysis on credit risk trends, and working together with Operations, second line and WEX Bank teams to define, evaluate, and implement potential solutions with Tech.
- Optimize the risk-return tradeoff and establish profitability based credit decisions at every touchpoint, through economic cycles.
- Continuously monitor credit and collections performance, conduct deep-dive analyses to explore areas of opportunity, and implement credit controls to address potential/emerging risks.
- Review and strengthen both systematic and manual credit processes.
- Partner closely with Decision Science, Fraud, Operations and second line teams to evaluate new data sources, track performance and ensure profitability.
- Partner with the Product, Marketing Risk capabilities and Technology teams to develop streamlined customer experience journeys.
- Track developments in the marketplace to understand industry best practices.
- Work with internal governance teams and external regulators to ensure control and compliance.
- Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Marketing, Finance, Legal, Risk and Compliance/BSA/AML.
Experience you will bring:
Education and Experience:
- Bachelor’s degree required; advanced degree strongly preferred.
- 5+ years of experience in Data and Analytics; 3+ years in the Credit or Fraud risk analytics and Commercial Risk space; Payments industry experience a plus.
- Experience using analytics/statistics to solve complex business problems – Big Data, Python / SQL, ML studio, Data visualization tools.
Skills and Abilities:
- Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company.
- The ability to learn quickly, solve complex problems, and perform in a fast-paced environment.
- Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences.
- Understanding of and experience with risk decision engines and/or payment technology.
- Leadership qualities that motivate collaboration with others, guiding the prioritization of initiatives.
- Willingness to learn and continuously build technical skill set.
- Ability to prioritize and work on multiple projects and tasks at the same time.
