Data Engineer

by Irma Moore | Mar 19, 2024 | Uncategorized

• Experience with data integration tools like Fivetran, Attunity, Diyotta etc.
• Strong understanding of cloud-based database management systems such as Snowflake, Redshift, BigQuery or similar.
• Ability to work seamlessly with data including unstructured, semi-structured, and structured data sets.

• Track record of partnering with both technical, and non-technical business users to drive value across the enterprise.
• A high degree of self-motivation, with proven ability to thrive and have impact in a fast-paced environment.
• A problem solving mindset, seeing challenges as opportunities and being adept at devising creative solutions to complex data problems.

What You Have

3+ Years of experience with the following:

• ETL/ELT Development within an Enterprise Data Warehouse Environment
• Experience with a cloud-based Data Warehouse environment such as Snowflake, Redshift, etc.
• Performance tuning in both read and write capacities across varied data systems
• Bachelor’s degree in information systems, Computer Science or equivalent experience

Aimpoint Digital

by Irma Moore | Mar 19, 2024 | Uncategorized

We are building a diverse team of talented and motivated people who deeply understand business problems and enjoy solving them. You are a self-starter who loves working with data to build analytical tools that business users can leverage daily to do their jobs better. You are passionate about contributing to a growing team and establishing best practices.  

As a Databricks Solution Architect, you will also be expected to be able to be contribute as a member of a client engagement delivery team, take part in the development of our practice, aid in business development, and contribute innovative ideas and initiatives to our company. 

Requirements:

• Degree-educated in Computer Science, Engineering, Mathematics, or equivalent experience 
• Strong communication and presentation skills, with the ability to engage and educate a technical audience
• Ability to work independently and collaboratively in a fast paced, remote & customer facing setting
• Passion for technology and a desire to grow and contribute to the Databricks community
• Deep familiarity with Databricks features including workflows, DLT pipelines, Unity Catalog
• 3+ years working with data warehouses, relational databases and query languages
• 2+ years building data pipelines in databricks using pyspark, scala and/or spark SQL and ability to work across structured, semi-structured and unstructured data
• 2+ years data modeling (e.g., data vault, star schema, entity-relationship)

Director, Enterprise BI & Visualization

by Irma Moore | Mar 19, 2024 | Uncategorized

• Develop and execute a comprehensive strategy for enterprise BI and data visualization, aligning it with the broader organizational goals.
• Lead, coach, and mentor a high-performing BI and visualization team, instilling a culture of innovation, excellence, and lifelong learning.
• Collaborate with various organizational stakeholders to identify high-value use cases, and data requirements (and constraints) and deliver effective BI solutions.
• Translate intricate datasets into intuitive and insightful visualizations that drive data-based decision-making across the organization.
• Lead the design, development, and maintenance of BI dashboards, reports, and metrics using Tableau and other tools.
• Cultivate a data-driven culture, enhancing data literacy and promoting BI solutions across the organization.
• Oversee the end-to-end execution of BI projects, ensuring adherence to timelines, quality standards, and budget constraints.
• Define project scope, deliverables, and success metrics in collaboration with stakeholders.
• Lead the exploration and evaluation of emerging reporting tools, technologies, and methodologies to drive innovation and leverage best practices to advance the organization’s BI capabilities.

Minimum Qualifications

• 10 years of demonstrated experience in BI, Data Analytics, or a related field.
• Proven experience with BI tools, especially Tableau and data visualization principles.
• Strong interpersonal and communication skills.
• Bachelor’s degree in Computer Science, Data Science, Business Analytics, or a related field.

Alliances Field Engineer

by Irma Moore | Mar 19, 2024 | Uncategorized

What your day will look like

• Understand Ubuntu, Linux, networking and services in real-world environments
• Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud)
• Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra and NGINX
• Help partners to offer and architect joint solutions utilizing Canonical’s technologies on top of the public clouds and in the data center
• Design and publish joint Reference Architectures and perform technical validations with various partners
• Prepare and run onboarding sessions/workshops with various partners’ teams to promote Canonical products and solutions

If you have a passion for the latest open source technologies, cloud-native development, data center technologies such as Kubernetes and computer networking, you will love the Alliances Engineer role at Canonical.

What we are looking for in you 

• Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, software automation
• Experience designing and implementing solutions on top of public or private clouds
• Python and bash understanding, troubleshooting skills
• Fluent written and spoken English
• Excellent communication and presentation skills
• High motivation, ability to multi-task and follow-up reliably on commitments
• Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
• Interest in new technologies like LXD, Juju and Snaps
• Ability to travel globally up to 30% of the time
• Degree in Computer Science, Mathematics, Physics or related technical field experience

Payments Team- Product Owner

by Irma Moore | Mar 19, 2024 | Uncategorized

Validate designs and requirements with stakeholders
Deliver solutions to the market
Guide development and testing of new features
Document features and functionality for future reference
Demonstrate and train features for stakeholders
Validate features with early adopter clients
Drive adoption of solutions
Measure adoption and usage in the target market
Assist in sales demonstrations, webinars, and proposals
Advocate through marketing campaigns and community messaging
Participate in Tyler conferences and events
The ideal candidate for this position should have the following skill sets and experience:
Experience working with local government.
Experience with payments
Experience working in a customer-facing role, preferably in gathering requirements for software development.
Understanding of the software development life cycle, especially agile methodologies
Understanding of software design principles, especially user centered design
Proficiency communicating in written, verbal, and presentation form.
A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively.
Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
Ability to travel to client sites, conferences, and Tyler offices, as needed.

Risk and Compliance Account Manager

by Irma Moore | Mar 19, 2024 | Uncategorized

Risk and Compliance Account Managers own a portfolio of clients and are responsible for the customer lifecycle and driving adoption our Cyber Defense SAAS platform and accompanying managed services. 

You will work with customers to identify their risk and compliance, security, and IT operations pain-points. You will provide risk and compliance support to create a compliant, mature, and effective Cyber Program and coordinate with cross functional teams to ensure customer needs are understood and met. 

Responsibilities:

• Understand Customers compliance requirements and cyber program needs. 
• Reinforce Conquest/Platform value across Risk Management, Compliance, IT Operations, Threat Intelligence and Security Operations.
• Identify the customer’s cyber, risk and compliance pain-points by stakeholder persona within the customer base.   
• Build and maintain long-lasting relationships across the customer base. 
• Collaborate with delivery teams to deliver outcomes across the customer lifecycle, to include identifying, prioritizing, surging appropriate resources toward, and tracking expansion.
• Develop an effective cyber resiliency strategy to drive to max efficacy and adoption of our SAAS Cyber Defense Platform.
• Proactively identify opportunities for upselling and cross-selling additional services to existing clients to maximize account growth.
• Understand the client’s Conquest products and services; advocate and manage internal teams to ensure those services are executed and continuously met to fulfil our contractual obligations and expansion goals.
• Communicating with clients by phone, through email and face-to-face to ensure their cyber resiliency needs are understood, contextualized, and have a clear roadmap.
• Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience and our platform.
• Collecting and analyzing data concerning consumer behavior to understand changing needs in as cyber resiliency evolves.

Requirements•    

• Background in Risk Management and Compliance, with a focus on Zero Trust, CMMC, NIST 800 171, NIST 800 53, NIST CSF 2.0
• Understanding of IT Operations, Threat Intelligence and Security Operations
• Excellent verbal and written communication skills to communicate product ideas to clients.
• Strong interpersonal skills for dealing with diverse types of stakeholders.
• Excellent problem-solving skills and ability to drive clarity from ambiguity.
• Exceptional analytical skills for interpreting client risk posture.
• Time management to handle portfolio customers and potentially account managers.
• Advanced negotiation skills

Technical Support Engineer – Weekend Shift

by Irma Moore | Mar 19, 2024 | Uncategorized

espond to product related customer issues and contact customers to triage problems.
Provide remote product support for OneStream customers and troubleshoot product configuration issues.
Complete changes to Customer Azure environments (Configuration Changes, Database Copies, VPN, VM Resize, DB Scaling)
Research, resolve and respond to complex issues across the application product lines and product boundaries ensuring policy compliance.
Submit customer enhancement requests to software development teams.
Update and maintain technical knowledge base articles.
Ensure all interactions with OneStream customers are positive and handled with a high sense of urgency.
Lead by example and encourage information sharing, team-based resolution activity, cross training and putting an emphasis on resolving cases as quickly and effectively as possible.
Perform customer software installations and upgrades, typically in virtualized environments.
Building strong relationships with customers.
DESIRED SKILLS AND EXPERIENCE
Formal Education and Certification
College diploma or Bachelor’s Degree in a technology-related field or equivalent work experience
Microsoft and Cisco Certifications are a plus
Knowledge and Experience
5+ years Software and/or In-App troubleshooting experience
Experience in a Level 2 or Level 3 IT support environment
Knowledge of Finance and Accounting practices and principles
Experience solving financial-driven support issues
Experience supporting customers in a Windows environment (Windows 10, Windows Server, IIS, SQL Server, SQL, VMware, and/or Hyper-V)
Experience documenting best practices and procedures in an IT knowledge base
Experience supporting customer environments within Microsoft Azure

Manager, Revenue Accounting

by Irma Moore | Mar 19, 2024 | Uncategorized

• Lead the revenue contract review process and review the documentation of non-standard contracts to address any revenue considerations in accordance with ASC 606
• Responsible for Planet’s revenue accounting cycle, including the month/quarter/year-end close process, journal entries, reconciliations, and flux analysis while operating in an effective SOX framework
• Support internal and external reporting and disclosures requirements such as the remaining performance obligation, and ad-hoc analysis as required
• Provide guidance and support to Deal Desk, Legal and cross functional teams during contract negotiations on deal structure
• Collaborate with Sales, Legal, FP&A and other cross functional teams to ensure strategic alignment on business initiatives and specific transactions, system enhancements, and process streamlining
• Other responsibilities include coordinating projects, product implementations, and system enhancements directly impacting revenue
• Engage with internal and external audit teams to support the quarterly review and annual audit activities including the preparation and review of audit PBCs

What You Bring:

• 5+ years of revenue accounting experience, with experience at both public and private companies
• Bachelor’s degree in Accounting, Finance or other quantitative major
• Excellent understanding of US GAAP and ASC 606 principles in a SaaS or Software focused industry
• A technical revenue background with experience in managing revenue accounting operations
• Highly productive self-starter with an excellent work ethic
• Highly detail oriented and process driven
• Experience supporting Deals Desk, Legal and/or Sales teams during the deal negotiations for revenue compliance
• Experience holding teams accountable for deliverable goals
• Demonstrates exceptional communication, collaboration and coordination skills
• Exhibits the ability to manage multiple priorities by identifying and engaging appropriate resources to deliver under given time constraints and deadlines
• Proven ability to develop and inspire a team by empowering decision-making at lower levels, offering frequent opportunities to develop, and encouraging upward feedback
• Experience with NetSuite and Salesforce
• Experience working with confidential and sensitive data
• Experience working effectively across internal and external organizations
• Excellent verbal and written communications skills
• Highly proficient in Excel

Nonprofit Bookkeeper

by Irma Moore | Mar 19, 2024 | Uncategorized

• Receipt management for clients
• Prepare and file 1099s for clients 
• Enter budgets into QBO for clients
• Track restricted grants in QBO
• Recommend and implement client QBO improvements
• Generate financial reports, including customized dashboards with graphs and charts, for clients
• Directly interact with clients via email and Zoom meetings
• Support 100 Degrees Consulting CFOs with data entry, financial analysis, and other work as needed 
• Use tools like ClickUp, Slack, and email to manage organization tasks and timelines
• Liaise and communicate with 100 Degrees team via email, Slack, and Zoom to share knowledge, improve processes, and share wins and challenges
• Stay updated on nonprofit accounting principles and best practices, implementing new techniques as needed

Job Requirements:

• Proven experience as a bookkeeper in the nonprofit sector
• Highly experienced with Google Sheets and Excel 
• Experience with restricted funding
• Experience with complicated cost allocations
• Experience with grant allocations
• Experience with audit support
• Know Quickbooks Online like the back of your hand and flexible to learn other software as needed 

Full Charge Bookkeeper

by Irma Moore | Mar 19, 2024 | Uncategorized

·-Monthly bank account balancing, input journal entries, prepare bank deposits

·-Accounts payables for small portfolio

– Maintain tracking logs for return to owner, engagement contracts, and laundry income

– Reconcile company credit card

-Prepare and send customer invoicing using Quick Books

-Prepare and send customer statements using QuickBooks

-Perform bank reconciliations to ensure accuracy and completeness of financial transactions

– Maintain and update general ledger accounts by verifying, allocating, and posting transactions

– Prepare monthly financial statements, including balance sheets, income statements, and cash flow statements

– Assist with month-end and year-end closing processes\

-Assisting with AP Processing

-Billing and AR Setup

-Payroll processing for 30+ employees

-Audit prep

-Financial Statement reviews

This is a full-time job that is remote but MUST be local to the Sacramento area for occasional onsite meetings. If you feel this is the job for you, apply today!

Requirements

– Highly capable of analyzing financial data and quickly creating accurate reports

– Proven flexibility to adapt to changes in procedures and job assignments

– Prior payroll experience preferred

Sales Assistant

by Irma Moore | Mar 19, 2024 | Uncategorized

• Provide administrative support for the assigned team and its members.
• Data entry including logging meetings and creating tasks, opportunities, and quotes in Salesforce.
• Maintain team data and resources.
• Manage appointment requests and assist in weekly, monthly, and quarterly planning.
• Professionally respond to clients by monitoring and fielding requests.
• Create reports to help Client Partners and Managing Director track revenue and progress toward goals.
• Reconcile Managing Director and Client Partner revenue.
• Utilize PowerPoint and Excel for team communication and tracking purposes.
• Work closely with the sales and operations team to ensure project success.
• Communicate with the team and clients, providing timely and accurate information.
• Act as the point person for team meeting logistics.
• Assist with ad-hoc administrative assistance to the team and complete special projects as assigned.

Basic Qualifications

• 2+ years of administrative/sales support experience.

Accounting Clerk

by Irma Moore | Mar 19, 2024 | Uncategorized

• Perform data entry associated with accounts payable.
• Process bill payments through a 3rd party bill pay system (Bill.com)
• Accurately review, code, and process vendor invoices.
• Maintain Vendor Database (inactivate vendors).
• Verify W9 completion. 
• Review Expense Reports and investigate any issues.
• Reconcile and audit credit card statements.
• Reconcile A/P Sub-ledgers

Required Experience:

• Proven accounting experience (1-2 years)
• Some college/Associate’s degrees or relevant certifications are a plus

• Familiarity with bookkeeping and basic accounting principles
• Competency with accounting software (Quickbooks, Xero, Aplos, etc)
• Data entry experience

Bookkeeper – Remote

by Irma Moore | Mar 19, 2024 | Uncategorized

Location: North or South Carolina preferred

Are you a numbers enthusiast? A detail-oriented data aficionado with QuickBooks experience and a thirst for knowledge? Do you have experience of working for an accounting firm and a non-profit?  An exciting opportunity awaits you! If you’re an Accountant eager to learn and adapt, we want you on our team.

We’re in search of reliable professionals who can seamlessly blend enthusiasm with reliability for our non-profit mission. If you’re looking for remote and flexible part-time engagement that transitions into a full-time commitment, your journey starts here.

Rewards that Matter: Embrace a rewarding hourly compensation of $21 to $25. Your dedication and growth will be acknowledged, especially as you contribute to the vital mission of our non-profit organization.

NOTICE: It is essential to attempt the Prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

Tackle Dynamic Responsibilities:

• Categorize transactions meticulously using QuickBooks online
• Reconcile accounts accurately under the guidance of a CPA
• Craft financial reports that resonate within the non-profit landscape
• Manage bills and invoices with finesse
• Excel in data entry, with a focus on quality
• Work your magic in Excel’s domain
• Foster continuous improvement within a non-profit context
• Engage effectively with clients and stakeholders
• Lead impactful meetings for results, with CPA support

Requirements

• A Bachelor’s degree – your foundation for excellence
• Strong time management skills
• Passion for business and finance
• Independent work style that delivers results
• Effective management upwards, with guidance from a CPA
• Proficiency in virtual communication
• Exhibit patience and persistence
• Strong communication skills
• Curiosity and adaptability
• Uphold honesty and integrity
• Seek assistance proactively
• Keen eye for detail, ensuring accuracy
• Tech-savviness for modern tools
• Prioritization skills for multitasking
• Experience of working with a CPA/Accounting firm
• Experience within the non-profit sector

Quickbooks Onboarding Specialist

by Irma Moore | Mar 19, 2024 | Uncategorized

What you’ll be doing:

• Analyze  source and quality of data, identify potential issues and develop custom action plan  
• Ability to coach best practices with HCP’s Quickbooks Desktop and Quickbooks Online integration
• Communicate consistent trends and opportunities to our product/engineering team for future improvements
• Create and maintain Quickbooks help content
• Ability to effectively communicate client information, trends and feedback cross-functionally
• Innovate on current processes and proactively seek ways to improve the Pro experience

Qualifications:

• Bachelor’s degree preferred
• 2-4 years of full-time customer success, implementation, engineering or data implementation experience
• Quickbooks Online and Desktop experience required
• Demonstrated experience exceeding customer success or sales metrics
• Proven success working with cross-functional teams and building strong relationships internally and externally
• Excellent written/verbal communication skills
• Strong problem-solving skills
• Motivation, drive, and a self-starting attitude
• Ability to work in a fast-paced, team environment
• Experience in developing relationships with new customers and serving as a consultant

 Financial Planning Group

by Irma Moore | Mar 18, 2024 | Uncategorized

• Prepare financial plans for prospective and existing clients.  This includes spending plans, investment analysis, retirement projections, Social Security analysis, education-funding analysis, stock options analysis, estate-planning analysis, tax planning, asset protection, and risk management needs analysis.
• Work with sales, advisors and clients to gather, organize and process data to prepare the financial planning analysis.
• Fluency with financial planning tools (ex: eMoney, Morningstar, SS Analyzer, CRM, portfolio accounting).
• Partner with advisor teams to deliver an exceptional, seamless client experience focusing on accuracy, timeliness, and accountability for the client’s future.
• Use exceptional analytical and relationship management skills to uncover clients’ needs and position the appropriate solution to meet those needs.
• Collaborate with other groups within Family Wealth Services and Investments to develop client strategies that incorporate relevant and specific recommendations to each client.
• Keep current on financial planning topics including, but not limited to, wealth transfer strategies, complex retirement needs, Social Security, and tax planning.
• Co- present financial planning concepts and analysis with advisors. 
• Assist with creating and implementing procedures to improve efficiency and enhance client experiences.

Required Knowledge, Skills and Abilities:

• Bachelor’s degree from an accredited institution (preferably Financial Planning, Business, Economics, Psychology or Finance related)
• Has met the educational requirements to sit for Certified Financial Planner (CFP®) exam or holds relevant and approved advanced certification, designation or degree, such as Financial Paraplanner Qualified Professional- FPQP® or Master’s degree in Financial Planning
• 3 years client facing financial planning experience.
• Excellent verbal, written, analytical and organizational skills
• Proficiency with MS Word, Excel, PowerPoint and Outlook; experience with Salesforce and financial planning software (eMoney, Morningstar, SS Analyzer, portfolio analysis).
• Ability to work independently managing and prioritizing deliverables
• Must be highly flexible and confidential with all matters

Tax Support Specialis

by Irma Moore | Mar 18, 2024 | Uncategorized

• Resolving in-depth payroll tax issues across various taxing agencies that include federal, state, and local agencies
• Preparation of amended tax returns while ensuring compliance with applicable federal, state, and local payroll tax regulations are met
• Reviewing and processing of adjustments for quarter-end and year-end tax processing to ensure accurate reporting
• Accurate and timely preparation and submission of payroll taxes and returns
• Acting as a client advocate for payroll tax filing matters
• Maintaining the tax database while preserving data integrity
• Completing EFT registrations as needed and mail, email, or fax to agency
• Updates to existing Client rate changes via SUI Rate Exchange
• Articulating changes in tax compliance requirements to our Development Team
• Participating in streamlining future processes

Minimum Qualifications:

• Have a passion for technology
• Embrace constant change and welcome it!
• Possess effective communication and negotiation skills
• Are detail oriented with exceptional oral, written, and interpersonal capabilities
• Can demonstrate working knowledge of Microsoft Word, Excel, Outlook, and web-based applications
• Work well under pressure and can meet strict deadlines

Education and Experience:

• Possess a Bachelor’s Degree (Preferred)
• Are savvy in multi-state tax and payroll rules
• Have experience in e-filing federal tax returns, state tax returns, and W-2’s
• Have experience working at a Payroll Service Bureau (this is a PLUS)

Fraud Analyst I

by Irma Moore | Mar 18, 2024 | Uncategorized

• Monitor fraud across our network and serve as a point of contact for issues raised by other team members
• Research emerging fraud trends by pulling data from our data warehouse and monitoring key fraud metrics
• Quickly respond to fraud rings and work with our operations team to limit losses
• Assist with development of our fraud monitoring strategy and identify any potential gaps
• Assist with evaluation and development of new external or internal features/signals to improve our fraud detection capabilities

What we look for

• EXPERIENCE – Minimum 1 year of experience in Fraud Management or a related field preferred including prior experience with analytics
• PRODUCT KNOWLEDGE – Passion to understand how the product works and how to change it to make it more effective
• RESILIENCY – Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity
• TECHNICAL SKILLS – Prior experience writing and analyzing SQL queries
• COMMUNICATION – Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
• MULTI-TASKING – Strong time management skills and the ability to handle multiple projects and priorities
• EDUCATION – Bachelor’s degree in a quantitatively rigorous field like engineering, statistics, math, finance, economics desired
• INDUSTRY KNOWLEDGE – Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development.

Audit Processing Lead

by Irma Moore | Mar 18, 2024 | Uncategorized

 HealthMark Group is growing and looking for bright, energetic, motivated candidates to join our team. Our Audit Processing Team Lead role involves overseeing a team of processors collecting medical information. The role is responsible for ensuring all requested documents are collected properly and securely and reporting status, metrics, and challenges. 
 
Type of Role: FULL-TIME

Location: Remote
 
 Entry level job duties include but not limited to:
 Supervisory duties:

• Provides training, and guidance to Processors
• Retains and collects all team productivity
• Reports collective performance measures for team
• Ensures all team members meet performance targets individually and as a team
• Reports all personnel issues to the Processing Assistant
• Provides performance reviews for team members
• Reports weekly to Processing Assistant
• Work with IT to ensure all team members have access to client computer systems
• Maintains schedule of team meetings to keep staff informed of all changes and processes
• Ensures all documents are available for upload to requester portals in a timely manner

Requirements:

• Computer literacy and familiarity with various computer programs such as MS Office and Excel
• Computer Savy
• Excellent Attention to detail
• Accurate use of grammar and punctuation
• Ability to work to time constraints
• Ability to work in fast paced environment
• Ability to meet tight deadlines

BILLING ANALYST 

by Irma Moore | Mar 18, 2024 | Uncategorized

PRIMARY JOB RESPONSIBILITIES
The UW Medicine Revenue Billing Analyst is responsible for working on issue resolution and data quality projects requiring a broad knowledge of all aspects of Epic and related systems
Performs analysis of system issues, fixes immediate issues, redesigns workflows and performs testing, and works with operational personnel to match system technical capabilities with the business requirements of UW Medicine
Reviews and resolves coding accounts failed validations, revenue guard, missing modifiers, incorrect modifiers, missing charges, incorrect charges,  CCI edits, claim edits, and payor denials in Epic; verifies accuracy of CPT/HCPCS procedure codes
Ensure input data are highest quality necessary to produce claim claims and reduce denials
Acts as a coding reimbursement resource and assists in root cause analysis
Work closely with the UW Medicine Clinical staff, IT Services Help Desk and ERC to provide efficient and responsive support to end users
Develop and maintain QA documentation

REQUIRED QUALIFICATIONS
2 to 3 year’s experience
Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist – Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC) OR eligible to sit for the exam within 6 months of hire

Senior Accounts Payable Rep

by Irma Moore | Mar 18, 2024 | Uncategorized

t is expected that all the essential functions and responsibilities for this position will be performed in a manner that reflects the values Bon Secours Mercy Health, which are excellence, human dignity, justice, compassion, sacredness of life and service.

• Acting as a subject matter expert of Accounts Payable policies, procedures, and system(s).
• Analyze process, recommend improvements for current policies, procedures, and system(s).
• Analyze, research and resolving of complex accounts payable issues, internal and external.
• Processing of high volumes of invoices through Accounts Payable System(s).
• Responsible for researching and resolving invoice discrepancies while working and communicating with internal and external customers.
• Assume delegated tasks as appropriate from BSMH AP Management that will involve critical thinking and problem-solving daily.
• Assist with external AP Auditors for quick review, approval, and entry of claims.
• Process vendor issued credits and adjustment following system procedures.
• Identify and recommend actions needed to resolve issues, system fixes, not band aid on issues.
• Participate in team meetings, in an engaged manner promoting positivity.
• Comply with GAAP and HIPPA regulations as required.

Qualifications

• Associates Degree in Business/Accounting/Finance
• 5+ years of high-volume Accounts Payable experience, preferably in Healthcare or Non-Profit Corporation
• Proficient on all aspects of Microsoft Office, strong Excel skills
• Strong Communications skills, result oriented, self-motivated with the ability to work independently and as a team member, detail oriented and analytical, with a willingness to learn
• Experience with Hyland Onbase and Workday ERP preferred

Financial Analyst

by Irma Moore | Mar 18, 2024 | Uncategorized

• Complete and support regular and ad-hoc reporting, including informal and formal internal and client documents, reports, graphs, charts, and presentations. 
• Support team’s efforts to develop efficient reporting strategies, including automation and simplification of reporting processes while preserving data integrity.
• Organize and maintain team data collection, reporting and communication. 
• Support cost-savings and process improvement initiatives.
• Participate in the development and distribution of best practices, process documentation, and user support materials for reporting. 

• Monthly & quarterly report generation.
• Run day to day reporting and forecasting activities. 
• Maintain and enhance reporting.
• Identify tactical and strategic opportunities, gaps, and financial risks.  
• Detailed forecast analysis including Budget versus Actual spending and Forecast verses Actual spending. 

• Annual Budget planning preparation and development. 
• Assist leaders in researching and identifying budget corrections and work with others to implement change.
• Forecast accuracy reporting. 
• Any other duties and tasks assigned. 
• Special projects and other functions as required by manager.

Sound like you? To apply you need to have: 

• Bachelor’s degree in Finance or Accounting 
• 2+ years relevant experience 
• Advanced MS Excel skills
• Demonstrated financial competency at a detailed level of operation
• Ability to collaborate across many levels
• High level of attention to detail and accuracy, and ability to make effective decisions and solve problems
• Strong organizational, analytical, and coordination skills
• Advanced verbal and written communication skills
• Excellent level of customer service skills
• Flexible and adaptable to tasks assigned
• Excellent interpersonal skills / interpersonal sensitivity 

Medical Coding Educator

by Irma Moore | Mar 18, 2024 | Uncategorized

• Provide coordination and planning for quality assurance reviews to assess comprehension of training efforts
• Meet department production and quality standards
• Meet due and deadlines for projects and daily assignments
• Research coding updates and coding inquiries
• Keep abreast of coding guidelines and billing knowledge to ensure appropriate application of ICD-10 and CPT codes are reported.
• Provides risk adjustment subject matter education, leading continuous evolution and innovation for medical coding improvement initiatives
• Coordination of clinician auditing in line with provider coding compliance for clinician documentation reviews; Including administrative tasks
• Provide analysis reporting of benchmarking profiles for CPT/Evaluation and Management code distribution and complexities for services performed

Skill Requirements/Preferences

• Expert knowledge of ICD-10-CM, CPT and HCPCS coding guidelines. Advanced knowledge of medical terminology, anatomy, and physiology
• Knowledge in principles of adult learning concepts and capable of planning, coordinating, facilitating coding educational programs
• Proficient at incorporating adult learning principles, online and in person teaching methods to maximize learning and the application of that learning
• Superior organization, communication (verbal and written), interpersonal and oral engaging presentation skills
• Ability to comfortably speak to small/large groups, network, and build effective relationships
• Demonstrated adaptability/flexibility and the ability to coordinate multiple tasks.
• Ability to work independently and exercise independent judgment and decision making

Education Requirements

• Bachelor’s degree, or equivalent experience in applicable healthcare field may be substituted.
• 5 + years of medical coding and progressive experience in Professional Medical Coding
• Current AAPC Certified Professional Coder/CPC certification 
• Certified Professional Medical Auditor/CPMA, preferred 

Community Resource Specialist

by Irma Moore | Mar 18, 2024 | Uncategorized

This position is responsible for creating and maintaining accurate record listings by implementing established processes, by recommending improvements and solutions to improve processes, and through continual research and training on industry standards and disability service systems. Outreach is made to service providers throughout Iowa and nationwide to explain the services of Iowa Compass and to assist service providers in creating, updating, and submitting their program and service information listed within Iowa Compass resources.  Iowa Compass is a program of the University Center for Excellence in Developmental Disabilities (UCEDD), at the Center for Disabilities and Development (CDD) within the University of Iowa Healthcare.

This position is eligible for remotework within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Specific Duties:

• Synthesize and translate information submitted by service providers about programs and services into clear and plain language, using guidance from an established Taxonomy service coding system, Inclusion Policy, and Style Guide.
• Applies professional Information and Referral membership organization Inform USA industry standards and Iowa Compass standards to the database content.
• Documents all actions taken on record listing updates and communication with service providers to manage personal workflow.
• Creates and maintains record listings in a resource database of organizations that provide programs and services for Iowans with disabilities. 
• Communicate effectively through various forms of communication (phone, email, Zoom) with service providers throughout the state and nationwide.
• Research and gain knowledge of the complex systems of support for Iowans with disabilities and their families for understanding, to share information with the team, and to accurately add new services to database record listings.
• Analyzes data for quality improvement and information dissemination initiatives.
• Represent Iowa Compass by providing information about the program’s mission to internal and external stakeholders.
• Assists service providers in completing an annual verification to ensure their organization’s programs and services are accurately listed.
• Contribute ideas and work collaboratively with the Iowa Compass team.
• Reports regularly to the Iowa Compass Program Manager on the status of activities. Reports on the status of tasks and projects to the Database Administrator, as requested.

Required Qualifications:

• Bachelor’s Degree in related field or equivalent combination of education and experience in data curation and analysis.
• Inform USA’s Community Resource Specialist – Database Curator (CRS-DC) certification required at time of hire, or within 18 months of employment.
• One year experience providing data analysis, including the ability to become proficient in learning new and changing applications and software.
• Extensive proficiency in working with various communication tools (Skype, Microsoft Teams, Microsoft

Remote Online chat specialist

by twochickswithasidehustle | Mar 18, 2024 | Uncategorized

Company Description

The “right fit” must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client’s plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.

Job Description

Responsibilities:

• Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
• Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
• Crete relationships with new customers to better understand and achieve their needs
• Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
• Promotes interest in client products and services
• Consistently achieves established standards of the position
• Continually portray and project a positive and professional image.
• Provide administrative support to the customer service team
• May assist with overflow work and other duties as needed
• Promotes interest in client products and services
• Consistently achieves established standards of the position
• Continually portray and project a positive and professional image
• Provide administrative support to the customer service team
• May assist with overflow work and other duties as needed
• This position is also a remote position in which you will be working from home

Qualifications

Requirements:

• High school diploma or equivalent.
• Experience in customer service.
• Strong telephone etiquette.
• Familiarity with CRM tools.
• Excellent communication skills.
• Ability to manage multiple tasks at once.
• Ability to adapt to different personalities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 Senior Salesforce Developer

by Irma Moore | Mar 18, 2024 | Uncategorized

The Senior Salesforce Developer will be responsible for the design and development of flexible and scalable solutions on the Salesforce and CPQ platforms. This role requires that you understand Salesforce and CPQ design and development best practices and can apply them to the delivery of business solutions. The Developer will work with technical and cross-functional business teams to implement enhancements and projects, and resolve incidents, and requires a combination of analytical, technical, business acumen, and communication skills.

You will develop tools to help scale our revenue-generating operations and increase sales efficiency. This is a multi-faceted role where you will work multi-functionally with our Sales, Customer Success, Product, Growth, Marketing, and Finance teams.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will:

• Design and develop secure, scalable technical solutions on the Salesforce and CPQ platforms.
• Create and collaborate on the solution and technical design artifacts, and present and participate in cross-functional review sessions.
• Communicate technical solutions and design tradeoffs to Business Applications team members as well as business stakeholders.
• Display expertise in Salesforce and CPQ functionality and features, through all interactions on Business Applications projects.
• Provide technical support for new projects, enhancements, and bug fixes related to solutions being delivered on the Salesforce & CPQ platform.
• Work with Business system analysts to design & implement end-to-end automation.

Reporter 

by Irma Moore | Mar 18, 2024 | Uncategorized

Reporters at The Real Deal write several original web stories per week on a real-estate beat as well as in-depth features for the website and our monthly magazine.

The ideal candidate will have an interest in covering money and power and a keen desire to learn how the industry brings together elements of politics, business, entertainment, finance and law. The ability to break news is a must, as is the ability to cultivate sources, pitch story ideas and write clean copy on deadline. Experience in business journalism is a plus. 

Job Requirements:

•    At least 2 years of reporting experience, preferably in a breaking news environment

•    Can write clean, effortless copy with bite

•    Experience and/or interest in business reporting

•    Ability to juggle short- and long-term projects

•    Track record of working well under tight deadlines

•    Sees the possibilities for groundbreaking stories in the real estate industry

•    Knowledge of WordPress and various social media platforms is a plus, as is research experience

$65,000 – $80,000 a year

Conversation Auditor 1

by twochickswithasidehustle | Mar 18, 2024 | Uncategorized

Job Overview: Drips is seeking a skilled and detail-oriented Conversation Auditor to join our team. The Conversation Auditor will be responsible for evaluating and assessing the quality and effectiveness of customer interactions between Drips and our clients customers, ensuring adherence to established guidelines, and providing valuable insights for continuous improvement. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for maintaining high standards in customer conversations. There are multiple shifts under consideration and will include mid-day shifts and evening shifts.

Responsibilities:

1. Auditing Conversations:
   • Review and analyze customer interactions via text messaging ensuring compliance with company policies and guidelines.
   • Evaluate the effectiveness of communication and identify areas for improvement in terms of clarity, professionalism, and customer satisfaction and timing.
2. Quality Assurance:
   • Suggest quality assurance measures to maintain and improve the overall quality of customer conversations.
   • Develop and maintain audit criteria to assess the performance of Chat Agents and identify training needs.
   • Develop and maintain audit criteria to assess performance of Drips proprietary conversational engine and identify areas of improvement.
   • Suggest conversational improvement methods to leadership.
   • Provide data at scale to drive chat agent and software coaching and development.
3. Provide Chat Support
   • Will be trained to chat as part of auditing and will provide overflow support for times when volume is high.
   • Needs to proactively monitor queue and pivot to chat when needed to prevent backups as opposed to addressing them later.
4. Feedback and Reporting:
   • Provide constructive and actionable feedback to customer service representatives based on audit findings. In addition, provide the same for Drips’ conversational engine.
   • Generate regular reports highlighting key performance indicators, trends, and improvement areas to management.
5. Training and Development:
   • Collaborate with training teams to develop and deliver targeted training programs based on audit results.
   • Assist in the creation of training materials and documentation to support ongoing learning initiatives.
6. Compliance Monitoring:
   • Stay informed about industry regulations and standards related to customer communication.
   • Ensure that customer interactions adhere to legal and compliance requirements.
7. Collaboration:
   • Work closely with cross-functional teams, including customer support, training, and management, to address issues and implement improvements.
   • Foster a culture of continuous improvement and excellence in customer communication.

Qualifications:

• Bachelor’s degree in a related field or equivalent work experience.
• Proven experience with live chat, customer calls and SMS communication along with auditing, preferably in a customer service or communication-related role.
• Excellent analytical and critical thinking skills with an eye for detail.
• Strong communication skills, both written and verbal.
• Familiarity with customer service software and communication channels.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Knowledge of industry best practices and compliance standards.

Benefits:

• Flexible Work Environment – AKA your home! During COVID-19’s shelter in place, we quickly shifted to work from home. We’ve now leaned in and begun hiring from a national pool of talent. You’ll see us working in coffee shops, couches, basements, RV’s or enjoying the outdoors. See you on Zoom!
• Health Insurance & 401K – Our competitive benefits package pays up to 90% of your premium, giving you access to great Medical, Dental, Vision, and Life Insurance options.
• Career Opportunities – ‘TEAM’ is one of our core values and your main role will be to help Drips grow in your area of expertise. Opportunities to cross-functionally train and offer ideas that contribute towards the growth of Drips is not only welcome, but it’s also expected.

If you are passionate about ensuring high-quality customer interactions and have a keen sense of attention to detail, we invite you to apply for the position of Conversation Auditor. Join our team and contribute to creating exceptional customer experiences.

Collection Specialist

by Irma Moore | Mar 15, 2024 | Uncategorized

• Evaluates EOB payment to determine transaction billed is paid in full according to current fees and contract. Rectifies any underpayments with the insurances for additional payment.
• Audits charts to verify documentation, such as the assignment of benefits, letters of medical necessity, authorization and other required documents.
• Performs manual or electronic processing of reimbursement claims.
• Ensures billing occurs in a prompt and timely manner as well as timely follow up.
• Works on claims, denials, suspension, appeals and aging reports to determine the appropriate follow-up action.
• Ensures that goals set for denials/correspondence and aged accounts are met within the set deadlines given by your supervisor.
• Maintains accurate and complete records concerning billing and collection activity including documenting the patient’s chart and system notes.
• Updates all patient information as necessary, request supporting documentation, copy of insurance card and other required information.
• Handles customer and insurance questions concerning account activity.
• Supplies supervisor or manager with current account status for collection evaluation.
• Shares with other team member’s relative billing, adjustment or collection information.
• Communicates problems and concerns with supervisor/ manager which may lead to inaccurate or untimely completion of reimbursement processing.
• Work on and follow up on other projects, as assigned.
• Performs other duties, as assigned.

Work Experience Requirements:

• Graduate from an accredited high school
• Two year experience in collections
• Knowledge of medical insurance payers, billing rules and regulations.
• Experience in healthcare, medical and/or HME industry (preferred).
• Computer literate and knowledge of USS program is a plus.
• Make best use of work time to complete projects and assignments as scheduled.
• Be able to work on multiple tasks. Plan and prioritize activities to achieve results and meet deadlines.

Coding Consultant Outpatient

by Irma Moore | Mar 15, 2024 | Uncategorized

What we offer…

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Medical Coding Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

Details:

• Full time, Flexible Schedule
• Location: Remote/Work from home, NO VACCINATION REQUIREMENT
• Required: A minimum of 3 years of IP coding or auditing experience.
• Preferred: CCS, RHIT, or RHIA credentials.

We Offer:

• Full Benefits: 401k Savings Plan
• 20-24 free CEUs per year, provided by Ciox
• AAPC/AHIMA dues compensation
• Company equipment will be provided to you (including computer, monitor, etc.)
• Comprehensive training led by a credentialed profesional coding manager

What we need…

We are currently hiring experienced, credentialed Outpatient coders for full-time employment opportunities.

Responsibilities

What You Will Do…

• Reviews medical records and assigns accurate codes for diagnoses and procedures
• Assigns and sequences codes accurately based on medical record documentation
• Assigns the appropriate discharge disposition
• Abstracts and enters the coded data for hospital statistical and reporting requirements
• Communicates documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution
• Maintains 95% coding accuracy rate and 95% accuracy rate for APC assignment and maintains site designated productivity standards
• Responsible for tracking continuing education credits to maintain professional credentials
• Attend CIOX Health sponsored education meetings/in-services
• Demonstrate initiative and judgment in performance of job responsibilities
• Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues
• Function in a professional, efficient and positive manner
• Adhere to the American Health Information Management Association’s code of ethics.
• Must be customer-service focused and exhibit professionalism, flexibility, dependability and desire to learn
• High complexity of work function and decision making
• Strong organizational and teamwork skills
• Willing and able to travel when necessary if applicable
• Must have excellent communications skills- email and verbal
• Reports to work as scheduled
• Complies with all HIM Division Policies
• Expected to frequently use the following equipment: Desktop PC or thin client, phone (with voice mail), fax machine, and other general office equipment.

Quest Global

by Irma Moore | Mar 15, 2024 | Uncategorized

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

 

• Roles and Responsibilities
  • Review contracts from Suppliers
  • Categorize contracts into 20-25 different contract types
  • Identify key words to help train AI on different contract types
  • Review output of AI
• Required Skills
  • 1-2 years Supply Chain Experience
  • Contract Experience is required
    • Knowledge in reviewing contracts
    • Knowledge in how to interpret contract types
  • Detailed oriented
  • Experience utilizing Excel
  • Strong Communication Skills
• Physical Requirements & Work Environment
  • Remote role

IT Applications Technical Services

by Irma Moore | Mar 15, 2024 | Uncategorized

Candidate will possess the experience and skills to support and maintain key Business Applications in a role within the Constellation IT organization by providing operational technical insights to stakeholders regarding IT system solutions being deployed within the enterprise environment. Must possess ability to monitor and maintain fundamental IT system initiatives and projects, to include both cloud, non-cloud and hybrid-cloud models. The IT Systems Administrator will be expected to provide technical expertise to support delivery and maintenance of IT solutions supporting Constellation. Must have the ability to evaluate IT infrastructure and application solutions and make recommendations for supporting application and data workloads within various hosting models. Demonstrate skills for basic monitoring, configuration and maintenance of, current hosting services to support virtual hosting technologies, software defined datacenter technologies, hyper-converged datacenter hardware solutions, and software tools. This role will work in collaboration with other IT teams, their leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Constellation’s large & complex enterprise and real time operational environments.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Perform Application deployments into production environments following Sarbanes-Oxley guidelines using Azure DevOps tools. Support Application production environments and interface with application developers to respond to issues and answer questions.
• When on call as part of a team rotation, respond to needs or perform tasks after hours or on weekends
• Support projects, planning, maintenance and operations. Consults with leadership, project teams, application/service support teams and end users to support availability and perform feasibility analysis on potential changes related to applications. Provide technical expertise for maintaining performance and reliability of key IT solutions.
• Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to the delivery of application services.

App Ads Team

by Irma Moore | Mar 15, 2024 | Uncategorized

• Develop advanced and scalable deep learning models using cutting-edge techniques for critical machine learning tasks within the app conversions modeling domain.
• Design and implement innovative strategies for signal loss mitigation, ensuring the accuracy and reliability of predictions in the presence of incomplete or noisy data.
• Research, implement, test, and launch new model architectures including deep neural networks with advanced pooling and feature interaction architectures.
• Systematic feature engineering works to convert all kinds of raw data in Reddit (dense & sparse, behavior & content, etc) into features with various FE technologies such as aggregation, embedding, sub models, etc.  
• Be a mentor and cross-functional advocate for the team.
• Contribute meaningfully to team strategy. We give everyone a seat at the table and encourage active participation in planning for the future!

Who You Might Be:

• 2+ years of experience with industry-level deep learning models.
• 2+ years of experience with mainstream ML frameworks (such as Tensorflow and Pytorch).
• 3+ years of end-to-end experience of training, evaluating, testing, and deploying industry-level models.
• 3+ years of experience of orchestrating complicated data generation pipelines on large-scale datasets.
• Experience with ads domain and conversion modeling is a plus.
• Experience with recommendation systems is a plus.

Database Automation Engineer

by Irma Moore | Mar 15, 2024 | Uncategorized

• Designing, developing and maintain automated solutions for Db2z software upgrades, RSUs and associated tools
• Designing, developing and maintain automated solutions for Mainframe database deployments, configuration, backup and recovery, monitoring and performance tuning
• Collaborating with software development teams to integrate database automation process into the software development cycle
• ‘Implementing and maintain database automation frameworks, tools, and scrips to streamline database operations and enhance efficiency
• Identify opportunities for process improvement and automation within the database environment and proposing innovative solutions
• Troubleshooting and resolving database-related issues in collaboration with cross-functional teams, including system administrators, developers, and network engineers
• Ensuring high availability and performance of production databases through effective automation strategies and monitoring techniques
• Conducting regular performance analysis and capacity planning to optimize database resources
• Documenting database automation process, procedures and configuration to ensure knowledge sharing and compliance with organization standards
• Keeping up to date with the latest industry trends and advancement in database automation technologies

Required Qualifications

• 4+ years in proven experience as a Database Engineer or similar role, with a focus on automation
• Knowledge of database concepts, principles and technologies of Mainframe Db2
• DevOps for Mainframe
• 4+ years proficiency in scripting languages like Python or Bash for automation tasks
• 4+ years experience with database automation frameworks and tools like Ansible, Puppet, Chef or Terraform
• Experience with source code management tools like GitHub, GitLab
• Experience with CI/CD orchestration tool like Jenkins, GitHub Action
• Understanding of database architecture, replication and high availability concepts

Payroll Manager

by Irma Moore | Mar 15, 2024 | Uncategorized

• Be the global process owner responsible for payroll processing of US and foreign subsidiaries
• Develop and execute a “best in class” payroll strategy for accuracy and compliance
• Manage the day-to-day global payroll operations (including United States, Canada, Australia, UK, and Ireland) with accuracy and urgency
• Ensure compliance with all federal, state, local, and international regulations and maintain up-to-date knowledge of changing laws and regulations
• Ensure payroll tax compliance, including tax deposits, filings, and reconciliations to the general ledger are accurate and completed on time
• Manage annual preparation and delivery of Form W-2 and foreign equivalents
• Respond to employee inquiries and requests regarding payroll matters
• Design standard operating procedures through the adoption of industry standards and best practices that will scale with the growth of the company
• Manage integration efforts for new system rollouts, existing system enhancements, and mergers and acquisitions as needed
• Provide formal and ad-hoc analysis of payroll, benefits, time & attendance, etc.
• Ensure the proper controls and procedures are in place, documented and followed
• Collaborate with People Team to ensure accurate data and streamlined processes
• Develop collaborative partnerships with internal stakeholders to ensure payroll operations are compliant and meet business objectives
• Collaborate and communicate with external auditors and regulatory authorities as needed

Requirements:

• 5+ years of experience in working in Payroll, preferably at a high-growth company with international operations
• Certified Payroll Professional (CPP) designation is preferred
• Experience with Rippling Payroll and Papaya Global is preferred
• Strong attention to detail and the ability to work with individuals and leaders throughout the organization
• Strong analytical skills with the ability to interpret data and make data-driven recommendations
• Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams
• Advanced computer skills: Microsoft Office and G Suite 

Cash Posting Specialist

by Irma Moore | Mar 15, 2024 | Uncategorized

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-1+ year of cash posting experience

-Payment posting/ billing / collections experience

-Any healthcare experience null

Equipment Return Specialist

by Irma Moore | Mar 15, 2024 | Uncategorized

ssential Duties and Responsibilities:

• Maintain records for loaner units sent to customers utilizing SAP, Salesforce, and external spreadsheets where necessary.
• Tracks the duration that the loaner units are at customer sites and provides summary reports.
• Communicates with customers when loaner units are not returned in a timely manner using email and telephone.
• Issues invoices to customers that fail to return the loaner units.
• Works with Equipment Return Specialist to ensure that customer loaner requests are properly documented in Salesforce.
• Utilize good problem-solving techniques to resolve issues that prevent the timely receipt and return of loaner instruments.
• Knowledge of Neogen products.
• Manage customer equipment calibration and repairs with outside vendors.
• Make recommendations on how to improve internal processes and Salesforce/SAP.
• Adhere to GLP/ISO guidelines in daily activities.
• Other duties as assigned.

Credit & Collections Specialist

by Irma Moore | Mar 15, 2024 | Uncategorized

• Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio.
• Provide resolution of issues related to billing inquiries, and disputes.
• Identify, research, and resolve collection issues in a timely manner.
• Provide assistance with unidentified payment applications.
• Meet company deadlines for month-end close responsibilities.
• Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.

Specific Skills/ Attributes:

• Excellent verbal and written communication skills
• Intermediate knowledge of MS Outlook, MS Word, and MS Excel.
• Self-starter capable of adapting to meet fast-paced and changing business needs.
• Ability to function in a collaborative, team-oriented environment. 
• Able to work effectively with all levels of management.
• Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.

Qualifications:

• Minimum 2 years of Accounts Receivable and/or Collections experience
• High school diploma/GED required (Associate degree in a business-related field preferred)
• Experience in handling escalated research situations

Community Resource Specialist

by Irma Moore | Mar 15, 2024 | Uncategorized

• Documents all actions taken on record listing updates and communication with service providers to manage personal workflow.
• Creates and maintains record listings in a resource database of organizations that provide programs and services for Iowans with disabilities. 
• Communicate effectively through various forms of communication (phone, email, Zoom) with service providers throughout the state and nationwide.
• Research and gain knowledge of the complex systems of support for Iowans with disabilities and their families for understanding, to share information with the team, and to accurately add new services to database record listings.
• Analyzes data for quality improvement and information dissemination initiatives.
• Represent Iowa Compass by providing information about the program’s mission to internal and external stakeholders.
• Assists service providers in completing an annual verification to ensure their organization’s programs and services are accurately listed.
• Contribute ideas and work collaboratively with the Iowa Compass team.
• Reports regularly to the Iowa Compass Program Manager on the status of activities. Reports on the status of tasks and projects to the Database Administrator, as requested.

Required Qualifications:

• Bachelor’s Degree in related field or equivalent combination of education and experience in data curation and analysis.
• Inform USA’s Community Resource Specialist – Database Curator (CRS-DC) certification required at time of hire, or within 18 months of employment.
• One year experience providing data analysis, including the ability to become proficient in learning new and changing applications and software.
• Extensive proficiency in working with various communication tools (Skype, Microsoft Teams, Microsoft SharePoint, Zoom, etc.) including being able to perform in an online work environment.
• Excellent written and verbal communication skills, ability to quickly develop rapport.
• Experience successfully working in a position requiring independent judgement including effective task management that requires a high level of attention to detail, prioritization, effective communication, and critical thinking.
• Experience working as a cooperative and interactive member of a remote team.
• Ability to travel occasionally for professional conferences or team events at the Center for Disabilities and Development.

The Provider Installation Representative

by Irma Moore | Mar 15, 2024 | Uncategorized

• Accurate and timely multi-system data entry of provider contract information in accordance with departmental policies and procedures to include delegated providers
• Database entry and provider directory maintenance, assuring that all providers included are accurately reflected according to departmental policies and procedures
• Maintains a working knowledge of contracting policies, procedures and process, in an effort to provide cross functional support to the contract services team on an as needed basis
• Responds to help desk inquiries in a timely and accurate manner. Appropriately escalates and follows through with complex issues
• Participates in continuous quality improvement efforts with an open mind and positive attitude
• Meets or exceeds departmental production and quality metrics on a consistent basis
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High School diploma/GED
• 3+ years of administrative, database and data entry experience in contract loading / knowledge in a managed health care setting or related environment
• 1+ years of experience in a HealthCare background
• 1+ years of experience in a role requiring solid prioritization/organizational skills
• Basic level of proficiency with MS Excel and Word

Preferred Qualifications:

• Data entry experience
• Proven ability to maaintain confidentiality while working with sensitive information
• Detail-oriented, well-organized and have the ability to multi-task effectively

Accounts Receivable Specialist

by Irma Moore | Mar 15, 2024 | Uncategorized

• Generate and distribute customer invoices accurately and timely
• Monitor accounts receivable aging reports and follow up on overdue invoices
• Conduct collections calls and emails to resolve outstanding balances
• Negotiate payment arrangements and settlement agreements with customers
• Reconcile customer accounts and resolve discrepancies
• Prepare and analyze AR aging reports and provide updates to management
• Collaborate with sales and customer service teams to address customer inquiries and disputes
• Maintain accurate and up-to-date records of collections activities in the accounting system

Requirements

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business, or related field
• 3 to 5 years of experience in full cycle accounts receivable, with a focus on B2B collections
• Strong Excel skills, including vlookup and pivot tables
• Excellent communication and negotiation skills
• Detail-oriented with a high level of accuracy
• Ability to work independently and meet deadlines in a remote environment
• Familiarity with accounting software (e.g., QuickBooks, NetSuite) is a plus

Data Entry Operator (Part-time)

by twochickswithasidehustle | Mar 15, 2024 | Uncategorized

Job Details
Description
DATA ENTRY OPERATOR
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In oover 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and timelines
Required Experience:

High School Diploma or equivalent required
At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 key pad
Basic knowledge of Microsoft Office
This is a remote position, but you must reside in the state of Ohio.

Schedule starts at 4am!

You must be able to pass a data entry assessment. Assessment will be sent to the candidate prior to interview.

We are an Equal Opportunity Employer. We are a Drug-Free Workplace.

Supplier Order Management Specialist

by twochickswithasidehustle | Mar 15, 2024 | Uncategorized

United StatesECommerce Operations /Full-Time /Remote
Quartzy is seeking a Supplier Order Management Specialist to ensure orders to our suppliers are processed and managed effectively and accurately, resolving any issues that arise in the process. We are experiencing tremendous growth, and in this role, you’ll have the chance to help us define our processes as our company scales.

About You
You are collaborative and solution oriented. Building relationships with suppliers is a core strength and you enjoy working cross-functionally with external and internal stakeholders.You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.

Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on COVID testing and therapies, to wine makers, to food and ag companies. We are humbled every day to serve them.
What You’ll Do
Manage, track, and update purchase orders to our suppliers
Communicate with our suppliers on a regular basis to resolve purchase order and fulfillment discrepancies
Collaborate with our warehouse team and customer support to effectively resolve fulfillment and receiving issues
Identify and escalate issues to team supervisors and managers
Other duties as assigned
What We’re Looking For
2-3 years experience in order entry, purchase order processing, or related order management role
Written and verbal proficiency in English
Experience working with customer service software and ERPs NetSuite and Zendesk knowledge is a plus!
Detail-oriented with strong multi-tasking and organizational skills
Fantastic written and verbal communication ability
What We Offer
Great Culture – Participate in our fun events like speaker series & virtual happy hours
Remote Team – We’re a 100% distributed company!
Transparency – Weekly all company stand ups, monthly town halls
Time Off – We offer a combination of PTO and Sick Leave
Internet Stipend – Quartzy provides a monthly stipend for your internet service
Great Gear – We’ll set you up for success with the latest tech and help you outfit your home office.
$45,000 – $55,000 a year
Quartzy takes a market-based approach to pay, and pay may vary depending on your location. The salary range for this position represents the low, middle, and high end of the salary possibilities for this position based on all US locations. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Salary is just one component of our total rewards package. The salary ranges may be modified in the future.

All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with Employer Match, Company paid disability and life insurance with opportunity to add additional coverage for you and your family.

Quartzy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Quartzy will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Quartzy will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quartzy, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted.
Want to learn more take a look at what people are saying about us on Glassdoor! Does this sound like you? We’d love to hear from you. We’d love to hear from you if so.

Process Consultant, Cash App

by twochickswithasidehustle | Mar 15, 2024 | Uncategorized

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description
The mission of the Continuous Process Improvement (CPI) team is to champion a culture of continuous improvement and cross-functional collaboration to optimize processes in alignment with strategic initiatives and business needs. You will work with key stakeholders, utilizing Six Sigma and Lean methodologies to design, re-imagine and analyze business processes to reduce process complexity, increase process efficiency and increase process effectiveness.

You will:

Lead and facilitate process improvement engagements with a range of business stakeholders to drive efficiency and reduce/remove process waste

Make data-driven recommendations that will allow you to measure improvement outcomes post-implementation

Perform data gathering activities – financial and non-financial, qualitative and quantitative; requires good interviewing skills and good observation skills

Collaborate with subject matter experts to understand processes, root causes and outcomes. Create metrics to ensure established goals are met and process improvements are sustained

Perform root cause analysis to ensure improvement solutions will have the intended impact and we are solutioning for the true problem

Collaborate with business subject matter experts, PMO, Program Managers and various other Cash teams, offering strategic leadership and guidance from a big picture standpoint to achieve improvement objectives and results

Determine appropriate analysis, evaluation and measurement methods to accurately identify and document process improvement opportunities and solutions

Create thorough, business process documentation

Manage multiple efforts simultaneously and adjust to changes in direction as needed to meet business objectives

Qualifications
You have:

5+ years of direct process improvement experience with increasing levels of responsibility

2+ years of experience in leading complicated, diverse process improvement analysis

Applied knowledge of process improvement methodologies, techniques and tools

Excellent analytical and problem solving skills

Excellent communication (written and verbal) and interpersonal skills, displaying the ability to connect and build relationships

Preferred Six Sigma certification, or equivalent

Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $111,700 – USD $167,500
Zone B: USD $103,800 – USD $155,800
Zone C: USD $98,200 – USD $147,400
Zone D: USD $89,400 – USD $134,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Software Engineer

by Irma Moore | Mar 15, 2024 | Uncategorized

As a Software Engineer (.NET), you’ll work on the Engineering team, developing and designing software that best meets our customer’s needs. You’ll play a key role in understanding product requirements and implementing features into the existing codebase while troubleshooting issues and debugging code.

What You Will Do

• Analyze and comprehend product requirements, collaborating closely with stakeholders to gain a deep understanding of user needs and business objectives
• Translate complex business requirements into clear technical specifications and actionable tasks for implementation
• Participate in product planning sessions and requirement gathering meetings to ensure alignment between technical solutions and business goals
• Develop and implement new features and functionalities in the codebase, leveraging best practices and design patterns to ensure scalability, maintainability, and performance
• Write clean, efficient, and well-documented code that adheres to coding standards and architectural guidelines
• Collaborate with teammates to review code, provide constructive feedback, and maintain high code quality through continuous integration and deployment practices
• Identify and diagnose technical issues, bugs, and performance bottlenecks through systematic troubleshooting and debugging techniques

What You Need to Succeed

• Experience with .NET Framework (C#) is a must.  Experience with .NET Core is a plus
• Agile processes
• Experience with single page application frameworks (React.JS) and Javascript architecture beyond jQuery and DOM manipulation
• Strong SQL skills (ANSI)
• Knowledge of multi-threading and asynchronous operations.
• Experience with unit-testing

Financial Systems Manager

by Irma Moore | Mar 14, 2024 | Uncategorized

• Manage and support financial applications, including Zuora and NetSuite, including completing complex configuration where needed
• Manage a team of Systems Engineers and Analysts responsible for financial systems management
• Collaborate with key stakeholders across the business including Accounting, Renewals, FP&A, IT, People, and Revenue Operations during discovery stages to research and understand challenges and drive towards value-added solutions.
• Convert complex systems and processes into digestible components for both technical and non-technical audiences
• Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable

We’d love to hear from people with

• Experience implementing, supporting, and optimizing financial systems such as Zuora, Netsuite, and RevPro 
• 5+ years of hands-on experience managing Zuora Billing and experience with RevPro 
• Bachelor’s in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
• Extensive experience and fluency with Quote-to-cash operations
• Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
• Ability to quickly learn and apply new technologies as they become available
• Comprehensive understanding of accounting and finance processes including Order to Cash, Procure to Pay, Record to Report, etc
• Strong communication and project management skills

Preferred Qualifications

• Netsuite certification
• Previous people management experience

Medical Refund Specialist – Remote

by Irma Moore | Mar 14, 2024 | Uncategorized

• Research, initiate follow-up, and resolve all health care insurance claim accounts with existing credit balances.
• 
  Analyze EOBs and/or payor correspondence to reconcile system credit balance or potential overpayments and request adjustments.
• 
  Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of claims
• 
  Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, clinical personnel, and payer representatives to resolve credit balances.
• 
  Contributes to the implementation of process improvement initiatives aimed at improving the credit department

Qualifications

• 
  High School Diploma or equivalent required
• 
  Healthcare and medical claim overpayment remediation and refunding experience is required
• 
  2-4+ years’ experience with accounting, transactions, or medical billing/accounting systems required
• 
  Knowledge or experience working with a variety of health care insurance payers is preferred
• 
  Intermediate computer proficiency in Microsoft Office including Excel and Outlook- required

Senior Analyst, Order Management

by Irma Moore | Mar 14, 2024 | Uncategorized

• Daily review and validation of executed sales orders and invoice schedule set up and maintenance accurate customer subscriptions including overseeing setup of largest and most complex customer base. 
• Ensure complete and timely accounting set up and provisioning of customer accounts, for initiation of customer services and relaying information to the technical support team.
• Administer and provide manager with confirmation of month end completeness and accuracy checks  are accounted for and all service orders are properly invoiced.
• Develop and implement systems and controls to ensure accuracy and compliance measures are met and completed.
• Drive continuous improvement by identifying opportunities for efficiency and provide manager with recommendations on how to implement process improvements to scale and increase accuracy
• Manage audit support by providing detailed analysis on past service orders and provide process enhancement recommendations to protect our processes from compliance deficiencies.
• Expedite issue management with Deal Desk, Legal and Revenue teams for contract and sales order accuracy to ensure accurate billing/invoicing and timely issue resolution.
• Manage initiatives along with other teams within the quote-to-cash department to enhance end-to-end processes. 
• Ensure all billing operations are running properly and effectively on a daily basis.
• Oversee and review credit memo requests and provide decision point on proper escalations when necessary.
• Provide testing support and provide recommendations on best practices as an integral role in cross-functional system enhancements and other one time projects.
• Support increased workload and additional hours when required (i.e. month/quarter-end).

What you need to be successful?

• 5+ years of progressive billing experience – preferably in a high growth SaaS environment.
• Working experience with Salesforce and Zuora preferred.
• Exceptional communication skills, including the ability to interact with team members across all organization levels, functions and geographies.
• Customer service oriented attitude; start with the customer and work backwards by collaborating with and assisting internal and external customers.
• Business degree – preferably in Accounting, Finance, or Management
• An eye for attention to detail and meticulous attention to accounting details of contracts
• Effective management of your workload and time management to meet deadlines and work both independently and collaboratively.
• Advanced knowledge of Excel and experience with Google Suite.

What’s in it for you?

 Wholesaler – Annuities – Independents

by Irma Moore | Mar 14, 2024 | Uncategorized

What you’ll be doing

Builds and directs a more complex relationship platform by identifying senior contacts within targeted firms to achieve profitable sales and Lincoln’s product breath growth.
Collaborates with internal stakeholders to ensure the proper processing of all sold products from time of sale to issuance.
Conducts firm/institution meetings and in-person meetings to achieve sales targets. (e.g. due diligence meetings, one-on-one meetings, sponsorship and speaking opportunities).
Develops a comprehensive understanding of existing/targeted firms/institutions including targeted market segments, how they operate, and/or value proposition(s) and is known by them.
Develops and maintains a more complex sales program to increase sales revenue and market share within assigned area of responsibility.
Increases penetration in territory of by optimizing and growing relationships within existing more complex firms/institutions.
Maintains sales call data in appropriate systems and/or complete sales reports.
Meets or exceeds all department and/or sales goals/targets for their assigned territory.
Utilizes expense budgets to set limits and maximize sales opportunities within their assigned territory.
Works effectively to support growth in all segments of Lincoln’s products/service offerings to maximize and capitalize on the opportunities to cross sell and penetrate assigned firms/institutions.
Adhere to LFDs Culture of Compliance. Comply with LFDs policies and procedures

What we’re looking for

Must-Haves
3-5 years’ external sales experience in the financial services industry that directly aligns with the specific responsibilities preferred
FINRA Series SIE, 6, 63, L&H
Bachelor’s degree or equivalent work experience 
Analytical skills and close attention to detail is necessary to determine proper processing of investment documents
Effective verbal and written communication skills
Reading skills to interpret documents in standard English text such as policies, proposals, applications, and procedures
Skill in writing grammatically correct routine business correspondence such as brief transmittal memoranda
Skill in analyzing information, problems, situations, practices or procedures
Skill in systematically arranging documents into groups or categories according to established criteria
Ability to prioritize work based on business needs
Ability to multitask between daily and weekly work assignments
Ability to adapt quickly in a changing work environment
Ability to work independently in a team environment

Credit Analyst, Credit Risk Strategy & Analytics

by Irma Moore | Mar 14, 2024 | Uncategorized

We are looking for a Credit Analyst, Credit Risk Strategy & Analytics, who will be responsible for developing innovative credit risk strategies and solutions across the customer lifecycle – leading to best-in-class credit results while enabling profitable growth and customer experience for WEX. The successful candidate will preferably have some knowledge and experience in Credit & Collections Risk analytics and processes. The successful candidate will be collaborative and a strong communicator with high EQ to work in a matrixed organization. This position will report directly to the Director or Credit Risk Strategy

How you will make an impact:

• Developing and managing credit risk decision strategies by creating data driven insights and analytics across customer lifecycle; i.e. New Accounts, Portfolio and Line Management and Collections, and across WEX products and lines of business.
• Performing qualitative and quantitative analysis on credit risk trends, and working together with Operations, second line and WEX Bank teams to define, evaluate, and implement potential solutions with Tech.
• Optimize the risk-return tradeoff and establish profitability based credit decisions at every touchpoint, through economic cycles.
• Continuously monitor credit and collections performance, conduct deep-dive analyses to explore areas of opportunity, and implement credit controls to address potential/emerging risks.
• Review and strengthen both systematic and manual credit processes.
• Partner closely with Decision Science, Fraud, Operations and second line teams to evaluate new data sources, track performance and ensure profitability.
• Partner with the Product, Marketing Risk capabilities and Technology teams to develop streamlined customer experience journeys.
• Track developments in the marketplace to understand industry best practices.
• Work with internal governance teams and external regulators to ensure control and compliance.
• Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Marketing, Finance, Legal, Risk and Compliance/BSA/AML. 

Experience you will bring:

Education and Experience:

• Bachelor’s degree required; advanced degree strongly preferred.
• 5+ years of experience in Data and Analytics; 3+ years in the Credit or Fraud risk analytics and Commercial Risk space; Payments industry experience a plus.
• Experience using analytics/statistics to solve complex business problems – Big Data, Python / SQL, ML studio, Data visualization tools.

Skills and Abilities:

• Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company.
• The ability to learn quickly, solve complex problems, and perform in a fast-paced environment.
• Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences.
• Understanding of and experience with risk decision engines and/or payment technology.
• Leadership qualities that motivate collaboration with others, guiding the prioritization of initiatives.
• Willingness to learn and continuously build technical skill set.
• Ability to prioritize and work on multiple projects and tasks at the same time.

 Payroll Support Specialist

by Irma Moore | Mar 14, 2024 | Uncategorized

The Payroll Support Specialist will be responsible for supporting our ComputerEase Payroll Service clients perform basic functions within their ComputerEase software.   The Payroll Services team assists customers across the country in all 50 states.  Payroll regulations and ComputerEase software are constantly evolving, and this role is a client resource providing support and training as requested.
 

• Support Customer Interactions performing basic payroll functions within the ComputerEase application.
• Take ownership and troubleshoot the more time sensitive, urgent and less complex issues by developing solutions to customer questions.
• Educate and Counsel ComputerEase Payroll Services clients on processes and procedures to eventually enable self-sufficient system usage.
• Expected to identify and troubleshoot next steps for issues that require expert knowledge, then route them to the appropriate expert.
• Leverage resources for troubleshooting solutions to client questions.
• Follow defined procedures to escalate issues as needed.
• Complete tax updates and/or adjustments within the client ComputerEase systems as requested by the Tax Team.
• Complete setup requests within the client ComputerEase systems as needed.
• Document & manage issues within ticketing system by reviewing, updating and closing daily.
• Monitor ComputerEase system updates and utilize company training material to become familiar with updates that impact our payroll clients.
• Must be able to meet or exceed expectations with schedule adherence.
• Attend internal meetings as scheduled.
• Other duties as assigned.

Qualifications

• 4 year degree or equivalent experience
• 2-3 years industry experience
• Strong communication and interpersonal skills
• Strong organizational and time management skills
• Ability to manage project completion timelines
• Candidates with payroll industry and/or Deltek+ComputerEase experience will be given priority

 Tax Preparer

by Irma Moore | Mar 14, 2024 | Uncategorized

Tax Preparation

• Tax prep work needed in Quickbooks Online (or other software, if needed) prior to beginning the return
• Prepare accurate and complete tax returns for individuals, businesses, and other entities based on clients’ financial information
• File federal and state income tax returns including forms 990, 1040, 1041, 1065, 1120, and 1120S using UltraTax
• Review federal and state income tax returns
• Communicate and help implement tax minimization strategies
• Prepare entity and personal tax projections
• Stay up-to-date with changes in tax laws, regulations, and deductions to provide clients with the most current and relevant advice.

Communication

• Develop a trusted relationship with your clients
• Respond timely to clients and the internal team
• Maintain status of returns using TaxDome
• Communicate with other Two Roads team members regarding tax related matters
• Be willing to share your tax knowledge with the team, as needed
• Participate in weekly team meetings
• 412 all-staff monthly meeting
• Liaison with the IRS and/or other regulatory bodies

Accounting Clerk

by Irma Moore | Mar 14, 2024 | Uncategorized

You will be responsible for performing entry to mid-level accounting functions in compliance with Generally Accepted Accounting Principles (GAAP) and statutory requirements. In addition, this role will participate in monthly close activities and prepare internal and external reports.

KEY DUTIES & RESPONSIBILITIES

Clearing Mailbox messages

Clearing back-log of Voicemail messages (contacting caller to resolve)

Scanning Documents

Uploading Templates

Creating PDF Documents

DESIRED SKILLS & BACKGROUND

Excellent MS Excel Skills

Demonstrated ability to communicate verbally and in writing

Being able to adapt to changing organizational priorities

Teamwork

Network Support – Finance And Accounting /

by Irma Moore | Mar 14, 2024 | Uncategorized

The Audit Director is a full-time, exempt position and is responsible for overseeing all financial, 403b, and single audits for the organization. Rocketship currently conducts five financial audits across multiple corporate entities. This position plays a key role in ensuring the integrity, accuracy, and compliance of financial and operational processes. This  ensures  compliance with laws, regulations, and organizational policies. This position will not directly supervise staff but will play an integral role in the accounting team’s coaching and development, specifically related to audit processes and policies. The Audit Director will report directly to the Controller.

The salary range for this position is $125,000 – $150,000.

Responsibilities and Core Competencies

• Oversees and coordinates all phases of Rocketship’s financial and single audits, reviews, or accounting engagements, and ensures all deliverables comply with both the applicable accounting framework and company policy.
• Manages the 403b audit. 
• Creates the annual audit calendar and manages submissions to ensure on time audits are free of deficiencies, materials weaknesses, or other findings.
• Reviews audit work papers prior to submission.
• Guides and directs staff assigned to Rocketship audits and provides applicable training; reviews work papers and reports prepared by the audit team in accordance with company policy.
• Appraises the key Rocketship management of all important developments, identifies any potential issues for each audit, recommends solutions.
• Demonstrates a thorough knowledge and proficiency in the necessary technical skills needed to advise Rocketship. 
• Builds and maintains contact with key stakeholders (internal & external) throughout the year; possesses a thorough knowledge of Rocketship, its affiliates and partners and all facets of Rocketship’s business and control systems. 
• Responsible for ensuring all audit engagements are properly scheduled.
• Plays a pivotal role in coaching and developing members of the accounting team and contributes to staff performance evaluations.

 Senior Implementation Associate 

by Irma Moore | Mar 14, 2024 | Uncategorized

• Lead the design, implementation, optimization of technology stacks to meet specific client requirements. 
• Work on a team to support client needs. Tailor accounting to the client’s needs and for optimum efficiency for our accounting team. 
• Work expertly in Xero or QuickBooks online and Bill.com 
• Support client accounting in a variety of industries 
• Perform extensive accounting cleanup, diagnosis, and solutions 
• Complete accurate and timely productions of monthly financial statements 
• Examine financial statements and identify discrepancies 
• Identify and document processes and procedures
• Create training documentation and roll out new processes to the firm 
• Collaborate with cross-functional teams to provide client advisory services and guidance on leveraging technology for improved operational efficiency and customer satisfaction. 
• Assist in formulating strategies and solutions that align with clients’ business goals and accounting functions. 
• Lead and manage projects related to data conversion and file migrations, ensuring successful delivery within specified timelines and budget constraints. 
• Provide regular update to stakeholders and manage expectations throughout the project lifecycle. 
• Manage project scope, project plans, milestones, and deliverables. 

Qualifications:

• Hands on experience using or implementing accounting software products e.g. Xero, Intacct, BILL, etc. 
• Experience with Project Planning tools, such as Karbon, ClickUp, etc. 
• Bachelor’s degree in Accounting, Computer Science, or another business-related field; or equivalent experience (desired) 
• Manufacturing industry experience (preferred)
• Netsuite experience (preferred)
• Strong background in technology implementation, data management, and analysis in relation to Accounting processes. 
• At least 3-5 years using QuickBooks Desktop or QuickBooks Online (QBO), Xero, and other accounting systems. 
• Understanding of Accounting principles and best practices including financial statements, cash flow, expense management, chart of accounts (COA) 
• At least 2-3 years managing projects related to implementing, migrating, or releasing software, preferably related to accounting and/or payroll services. 
• Knowledge and reconciliation experience with clearing accounts, cash accounts, prepaid expenses, accrued revenue, accrued liabilities 
• Problem solver with effective communication and analytical skills

Accounting & Finance

by Irma Moore | Mar 14, 2024 | Uncategorized

• Book month-end journal entries related to the financial close.
• Perform monthly bank reconciliations and prepare supporting schedules including identification and resolution of any variances and/ or reconciling items.
• Reconcile monthly receivables.
• Maintain fixed asset and lease schedules and book corresponding monthly journal entries.
• Perform monthly Balance Sheet flux analysis, identifying key drivers of large fluctuations.
• Work alongside cardholders to review and code corporate purchasing card activity on monthly basis to the general ledger.
• Review and post employee expense reports monthly.
• Perform quarterly balance sheet reconciliations.
• Assist in preparation of monthly management reports and accompanying schedules.
• Assist with annual external audit:
• Assist in managing the communication and timeline with external auditors.
• Preparation of PBC audit request items including preparation and review of corresponding support schedules and work-papers.
• Comprehensive and timely review of auditor selections.
• Assist with various compliance reporting requirements including state sales & use tax matters and annual bank examinations.
• Identify areas for process improvement with the goal of considerably condensing the current close timeline, eliminating manual processes which are prone to human error, increase work-paper transparency and reviewability, and improve internal controls.
• Develop new, and augment existing, documentation of accounting procedures including assisting in developing informal accounting policy memos.
• Work on special projects on an ongoing and ad-hoc basis.

HR Administrative Assistant

by Irma Moore | Mar 14, 2024 | Uncategorized

Location: Remote or Boston, MA 02215

Must Haves:

• Associate’s degree or BS degree in progress
• Administrative skills
• Data entry/data management skills

Preferred:

• HR experience

Job Summary/Description: an esteemed higher education institution is looking for some support in their HR department with a short-term project. This individual will use their keen eye for detail and desire to grow in HR to assist with the organization and management of resumes in the University database. Responsibilities will include:

• Uploading resumes into University database
• Searching for existing resumes
• Pulling resumes from the data base

Quality Control Specialist

by Irma Moore | Mar 14, 2024 | Uncategorized

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

LOCATION:REMOTE

Position: QUALITY CONTROL 

Job Description:

Entry level job duties include but not limited to:

• Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
• Resolving discrepancies in information and obtaining further information for incomplete documents.
• Reports directly to Quality Control Lead/Manager
• Completes Data Entry of all requests
• Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
• Identify and accurately classify each request
• Uphold HealthMark Group’s values by following our C.R.A.F.T.
• Work quickly to meet the high-volume demand

Requirements:

•         40 wpm
•         High Internet speed quality 
•         Goal oriented, focused on ensuring accuracy and speed 
• Computer literacy and familiarity with various computer programs such as 
• Attention to detail
• Knowledge of grammar and punctuation
• Ability to work to time constraints

Administrative Support Specialist

by Irma Moore | Mar 14, 2024 | Uncategorized

The Administrative Support Specialist will be responsible for the preparation and processing of drug test result files requiring review by the MRO. Additionally, they will assist clients in making refusal to test determinations. This role will also involve contact with clients, collection sites, testing laboratories, pharmacies and MRO Assistants.

This Is What You’ll Do:

• Monitors CCFs for DOT errors and ensures completion of corrective documentation
• Review and release results
• Accurately enters donor result information
• Assists MRO team in obtaining all necessary paperwork for MRO files
• Assists clients in researching and making refusal to test determinations.
• Prepares electronic files to be released to MRO within 24 hours of import
• Manages MRO documentation including prescriptions and safety letters
• Respond to phone inquiries from clients and collection sites

This Is The Job For You If You Have:

• Proven customer support experience 
• Strong phone contact handling skills and active listening 
• Customer orientation and ability to adapt/respond to different types of characters 
• Ability to navigate various computer systems while trouble shooting
• Excellent communication skills 
• 0-3 years of experience in the field or related area
• A high school diploma or equivalent

Administrative Assistant

by Irma Moore | Mar 14, 2024 | Uncategorized

The Role:

The next step in evolving our shopper journey is hiring our new Administrative Assistant. Reporting to the General Manager, Sales, the Administrative Assistant will help 4 executives with professional duties to help them run the organization smoothly. We are looking for someone who is a hard-working, proactive, and fiercely organized self-starter, who can anticipate needs before they arise. 

This is a full-time, exempt position ideally located remotely in CST locations to meet relevant stakeholder needs. 

• Proactively manage executives’ calendars, including making (and shifting) appointments and prioritizing the most sensitive matters
• Planning and coordinating travel arrangements, anticipating and taking care of the “little things” to set executives up for low-stress success when they are away from the office;
• Serve as a polished point of contact among executives, employees, clients, and other external partners, responding promptly and getting the details right
• Maintain high level of confidentiality when working with sensitive information
• Escalate relevant information to executives as needed
• Prepare expense reports
• Format information for internal and external communication – memos, emails, presentations, reports, etc.
• Maintain comprehensive and accurate corporate records, documents, and reports and take notes or present slides during meetings
• Work collaboratively with stakeholders across the organization, including other EAs, to collaborate, communicate, and manage logistics
• Limited event-planning responsibility including coordinating catering (travel may be needed)

Apps That Will Pay you for your Phone Data

by twochickswithasidehustle | Mar 14, 2024 | Uncategorized

1. One Measure Perks
2. Mobile Xpression IOS
3. Mobile Xpression Android
4. HoneyGain
5. Nielsen Mobile Panel
6. Savvy Connect
7. Screenwise Panel
8. Google Opinion Rewards
9. Mobile Performance Meter

Credit & Collections Specialist

by Irma Moore | Mar 13, 2024 | Uncategorized

We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the collection and resolution of account balances of an assigned portfolio.

*This is a remote position and can be located anywhere within the United States.

Essential Job Functions:

• Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio.
• Provide resolution of issues related to billing inquiries, and disputes.
• Identify, research, and resolve collection issues in a timely manner.
• Provide assistance with unidentified payment applications.
• Meet company deadlines for month-end close responsibilities.
• Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.

Specific Skills/ Attributes:

• Excellent verbal and written communication skills
• Intermediate knowledge of MS Outlook, MS Word, and MS Excel.
• Self-starter capable of adapting to meet fast-paced and changing business needs.
• Ability to function in a collaborative, team-oriented environment. 
• Able to work effectively with all levels of management.
• Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.

Qualifications:

• Minimum 2 years of Accounts Receivable and/or Collections experience
• High school diploma/GED required (Associate degree in a business-related field preferred)
• Experience in handling escalated research situations

 Call Center Operations

by Irma Moore | Mar 13, 2024 | Uncategorized

This position is remote in the Houston area, candidates MUST reside in the greater Houston area and be able to work from home.

We are seeking reliable, goal oriented individuals with exceptional communication skills to join our Houston team of Collections Account Representatives!

This position offers the opportunity to train and work from home with company provided equipment and flexible schedules. In addition to company benefits package ARS will provide:

• An increase hourly rate upon training graduation
• Review for a performance based pay increase after 90 days of employment.
• Performance based monthly bonus opportunity

Our leadership team will provide you with the tools, knowledge, and information you need to be successful everyday!

Click to submit your video application TODAY!!

As an Account Representative, you will be the lifeline of the company. Working with customers in their financial situation and identifying the best means of recovery by negotiating payment terms with empathy, professionalism, and tact. Helping them to resolve their overdue accounts with dignity, transparency, and recognition of each individual’s financial situation.

ARS brings more than 25 years’ experience in the industry and we have an exciting opportunity for you. Due to rapid growth with our clients we are interviewing for our next Training Class.

JOB RESPONSIBILITIES

• Manage outbound and inbound collection calls with customers
• Balance scripted conversation with natural rapport
• Use probing questions to identify customers financial situations and determine reason for delinquency
• Educate customers on account terms and alternate payment programs and methods
• Negotiate repayment by using critical thinking to offer solutions which best suit the consumer and the business
• Accurately document and update accounts based on call details

REQUIREMENTS

• Must have a high school diploma or GED
• Ability to successfully pass background check and drug screen
• Ability to reliably work 8-hour shift (40 hours per week)
• Proficiency with Windows and moderate typing skills
• Must be an assertive communicator with ability to conduct calls using professional language and proper grammar
• Must have ability to ask for and negotiate payment arrangements

District Operations Assistant

by Irma Moore | Mar 13, 2024 | Uncategorized

The Operations Assistant will be responsible for providing administrative support to the Senior Consultant and other members of the team, as well as assisting with special projects and initiatives. The ideal candidate will have previous experience with Leader in Me and working in an office environment, being able to work independently with little supervision.

Essential Job Functions

• Create, organize, and coordinate systems and processes that support District Partnerships.
• Create and maintain reports, as well as locate crucial data within internal systems.
• Provide administrative and logistical support to the team.
• Assist with finances and compliance with internal policies and maintenance of databases.
• Communicate effectively to all internal and external stakeholders.
• Perform miscellaneous administrative tasks as needed.

Basic Qualifications

• 3 + years of experience in an operations position.

Preferred Skills & Experience

• Bachelor’s degree
• Experience with Salesforce, Microsoft, Google, and Zoom
• Knowledge of Leader in Me District Partnership product
• Create and maintain registration websites for virtual events.
• Serve as a producer for virtual events.
• Assist in management of daily operations and communications with teams and partners, including updating schedules.
• Assist with data gathering and entry, report preparation, and other tasks as needed.
• Prepare and maintain project documentation on internal databases.
• Assist with preparation of schedules, managing calendars, tracking project milestones, and coordinating meetings.

Associate Clinical Administrative

by Irma Moore | Mar 13, 2024 | Uncategorized

The Associate Clinical Administrative Coordinator is a non – clinical role in a high volume customer service environment handling inbound and outbound requests from acute members or providers via phone, email, system platforms and applications. You will be responsible for managing the intake process of members, processing admission and / or discharges, managing referrals, conducting prior authorizations, and resolving any issues and inquiries. This position will work in collaboration with hospitals, clinics, facilities, and the clinical team.

This position is full-time (40 hours / week), Thursday – Sunday. Employees are required to work any assigned 8-hour shift between the hours of 7:00 AM – 8:00 PM CST including the flexibility to work occasional overtime and weekends based on business need.

We offer up to 2 weeks of paid on-the-job training (paired with SME). The hours during training will be 7:00 AM – 5:30 PM CST from Thursday – Sunday. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards.
• Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and / or naviHealth team as needed.
• Enter the required data into the naviHealth database accurately and in a timely manner.
• Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e., medical records), and logging therapy information.
• Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards.
• Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards.
• Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and / or naviHealth team as needed.
• Enter the required data into the naviHealth database accurately and in a timely manner.
• Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e., medical records), and logging therapy information.
• Assist in a smooth coordination of members care between health providers and the health plan.
• Establish relationships and communicate, when appropriate, to providers, clients and / or naviHealth field / care management staff as defined by departmental policy and process.
• Triage inbound calls manage member inquiries / requests, and resolve or escalates to appropriate naviHealth or health plan personnel.
• Run and / or review reports to monitor assigned team duties are completed.
• Follow chain of command as appropriate when reporting issues or concerns.
• Attend naviHealth meetings as requested.
• Adhere to organizational, departmental, compliance and regulatory policies and procedures.
• Promote a positive attitude and work environment.
• Perform other duties and responsibilities as required, assigned, or requested.

Administrative Assistant (Part-Time)

by Irma Moore | Mar 13, 2024 | Uncategorized

• Processing membership renewals 
• Onboarding new members
• Assisting potential members and renewing members with certification/participation questions
• Updating contact information and maintaining formatting for data integrity
• Creating, merging, and emailing certificates and letters of achievements
• Creating and maintaining dynamic directories
• Generating and analyzing reports
• Performing website updates and edits—checking links, formatting text and images, editing verbiage, etc.
• Processing member material requests.
• Primary Point of contact for client inbox—answering questions based on lasted version of Client Standards, forwarding correspondence to appropriate chain of command channels, answering member/prospect/vendor questions, etc.
• Providing receipts of payment for invoices and processing requests for invoice revisions
• Assisting Executive Director with execution of Board and Committee initiatives
• Assisting with the creation of and distribution of Client E-blasts and Newsletters
• All other duties as assignment by Supervisor and/or Client.

Requirements

Qualifications: 

• High school diploma
• 2-3 years of experience as an administrative assistant preferred.
• Understanding of association management and nonprofits preferred. 
• Proficiency in Microsoft Office Suite and willingness to quickly learn new cloud-based database software.
• Familiarity with HTML
• Strong analytical, problem-solving, and strategic thinking skills. 
• Exceptional communication, interpersonal, and presentation skills, with ability to convey information in writing and verbally.  
• High ethical standards and integrity. 
• Self-starter who is driven with the ability to work both independently and collaboratively in a team environment. 
• Exhibit a high level of attention to detail to produce accurate results.  

Budget & Contracts Associate

by Irma Moore | Mar 13, 2024 | Uncategorized

• Federal, state and private contract preparation and implementation
• Generate contracts for assigned projects and departments responding to and/or using government and non-government templates;
• Review outside contracts and suggest changes to protect the organization and impact revenue timing;
• Ensure proper approvals of contracts and grant letters, and routing and filing of scans;
• Maintain accurate contract log, with all appropriate contract and invoice information;
• Reconcile final contracts with budget; resolve discrepancies;
• Work with colleagues in programs and accounting to prepare and submit amendment/line-item adjustment requests; ensure follow-through.
• Contract and grant compliance
• File necessary reports for government and non-government contracts and grants, including financial and diversity reports;
• Invoice preparation and tracking
• Monitor contract spending and review with program directors and staff with the support of the Contracts Administrator;
• Lead monthly invoicing activity, working with colleagues in budget and contracts and programs and accounting to ensure accurate, timely, and complete invoicing that is properly tracked internally;
• Prepare invoices/drawdown and maintain internal tracking.
• Complete requests from auditors as appropriate.
• Other duties as assigned.

Requirements:

• Bachelors degree
• 1+ years experience working with Contract and/or Grants
• Ability to work independantly and within a team environment

Manager, Special Projects

by Irma Moore | Mar 13, 2024 | Uncategorized

The Special Projects Manager provides substantive, strategic, and administrative support to the COO. This role provides support to improve cross-department cohesion and effectiveness, manages routine and ad hoc special projects including quarterly Board meeting preparation and supports programmatic work.

RESPONSIBILITIES

• Own key program management outputs including executive status updates of milestone progress, risks, change requirements, interdependencies, and communication
• Execute day of meeting logistics, particularly for yearly Board retreat, Cabinet retreats, and other senior level meetings
• Responsible for timely execution of relevant documentation for process changes and regulatory requirements
• Develop and manage key relationships with dependency partners; actively seek and promote engagement for increased collaboration and management of cross functional dependencies; may supervise the work of vendors and consultants

EXPERIENCE & EXPERTISE

• Bachelor’s degree or five years of relevant experience
• Advanced program management and execution skills and experience
• Knowledge of relevant software applications including strong Excel and Powerpoint skills

• Effective writing and oral communication skills including ability to motivate and negotiate effectively with key stakeholders; ability to work in a globally diverse environment across different time zones
• Strong sense of accountability and ownership
• Prior experience in higher ed highly desired

Insurance Verification Coordinator

by Irma Moore | Mar 13, 2024 | Uncategorized

Trinity Health Mid-Atlantic, is seeking a Regional Insurance Verification Coordinator to join our team!

Employment Type:

Full Time

Shift:

1FTE, 40hrs/wk Monday-Friday w/ every other weekend requirement . Day shift. Remote opportunity.

The Regional Insurance Verification Coordinator role requires a detailed knowledge in all aspects of acute registration, scheduling and verification, including ancillary and inhouse services.

Insurance Verification Coordinator

• Assists regional manager in monitoring the accuracy of financial clearance on accounts, daily review and clearing of issues within EPIC work lists and managing the overall training and coordination of workflow for the department.
• Assists manager by coordinating the work of an assigned group of employees, relays work instructions, distributes and monitors’ work. Provides technical training and assistance.
• Maintains and exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy, productivity, collection and standards for registration/insurance verification.
• Performs, and oversees the work of assigned employees performing, the duties of the Insurance Verification Associate and Insurance Verification Specialist.
• Assists manager with monthly productivity and reviews.
• Participate in monthly team meetings to apprise team of changes and to address broader based departmental issues and initiatives.
• Assists manager in working initial denial files on weekly basis and performs root cause analysis.

Qualifications

• HS diploma or equivalency (required)
• Knowledge of up-front collections, insurance verification or pre-registration (preferred)
• 3-5 years’ verification experience specific to inpatient, acute care setting processing authorizations strongly preferred.

 REMOTE Senior Trademark Paralegal

by Irma Moore | Mar 13, 2024 | Uncategorized

Skills required and Job Duties include the following:

• At least 8+ years of related work experience, knowledge of USPTO procedures, and knowledge of trademark search vendors such as CT Corsearch
• Prepare new trademark, domain and copyright applications and other trademark prosecution documents for filing at appropriate trademark offices, including gathering all necessary information from clients regarding same; monitoring and maintaining applications through issuance
• Ability and demonstrated track record in conducting, reviewing and analyzing trademark searches , including initial screening searches
• Prepare and record documents affecting the chain of title for U.S. and International trademarks

Beacon Hill Legal seeks a Corporate Paralegal for a remote

by Irma Moore | Mar 13, 2024 | Uncategorized

• Must be able to draft and execute subsidiary documents (such as formation documents, board consents, resolutions, meeting minutes, etc.)
• Must also be able to maintain corporate books and records, as well track annual compliance obligations for foreign subsidiaries and coordinate relevant filings.
• Experience with know your customer (KYC) and anti-money laundering (AML) requirements preferred.

**Although this position is fully remote, candidates applying must be physically located in Maryland, DC, or Virginia.**

Coding Consultant Outpatient

by Irma Moore | Mar 13, 2024 | Uncategorized

Responsibilities

What You Will Do…

• Reviews medical records and assigns accurate codes for diagnoses and procedures
• Assigns and sequences codes accurately based on medical record documentation
• Assigns the appropriate discharge disposition
• Abstracts and enters the coded data for hospital statistical and reporting requirements
• Communicates documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution
• Maintains 95% coding accuracy rate and 95% accuracy rate for APC assignment and maintains site designated productivity standards
• Responsible for tracking continuing education credits to maintain professional credentials
• Attend CIOX Health sponsored education meetings/in-services
• Demonstrate initiative and judgment in performance of job responsibilities
• Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues
• Function in a professional, efficient and positive manner
• Adhere to the American Health Information Management Association’s code of ethics.
• Must be customer-service focused and exhibit professionalism, flexibility, dependability and desire to learn
• High complexity of work function and decision making
• Strong organizational and teamwork skills
• Willing and able to travel when necessary if applicable
• Must have excellent communications skills- email and verbal
• Reports to work as scheduled
• Complies with all HIM Division Policies
• Expected to frequently use the following equipment: Desktop PC or thin client, phone (with voice mail), fax machine, and other general office equipment.

Qualifications

What Helps You Stand Out…

• Associate or Bachelor’ degree from AHIMA certified HIM Program or Nursing Program or completion of certificate program with CCS, CPC or CCSP.
• Must be able to communicate effectively in the English language.
• One to five years of coding experience in a hospital and/or coding consulting role.
• Experience in computerized encoding and abstracting software
• Passing annual Introductory HIPAA examination and other assigned testing to be given annually in accordance with employee review

BELAY- Accounting Clerk

by Irma Moore | Mar 13, 2024 | Uncategorized

ARE YOU LOOKING FOR:

• A remote position where you serve as your client’s indispensable partner?
• An opportunity to use your talents and skills to build your client’s success?
• A community of contractors to share ideas and best practices?
• Regular support and guidance from your BELAY team?

CONTRACTOR PERKS:

• We manage collecting payment and invoicing on your behalf, saving you the administrative hassle.
• Access to our contractor benefits partner for affordable health and financial service options.
• Access to our job board network in a variety of industries.
• Access our Contractor Community for free templates, upskilling opportunities, webinars, and more.
• 100% Remote.
• You decide how many clients/monthly hours you want to take on.
• Personalized Support- every engagement comes with a dedicated success consultant to help you along the way.

Job Duties

Accounts Receivable

• Prepare and submit necessary invoices.
• Process ACH/Credit Card transactions.
• Identify delinquent accounts and insufficient payments.
• Reconcile deposits, statements, and transactions.
• Resolve discrepancies in the monthly Accounts Receivable reconciliation.
• Provide the weekly aging report to the client.
• Maintain up-to-date Accounts Receivable records.

Examiner I (Remote, $14/hour)

by Irma Moore | Mar 13, 2024 | Uncategorized

esponsibilities 

• Enters data from MNR Form and/or CQE worksheets. Employee must maintain a minimum level of production of 20 MNR Forms per hour and maintain quality at or above 98.0% Employee must process a minimum level of back end treatment forms as required.
• Reviews MNR forms to be sure all information is complete. Verifies member eligibility and creates patient records.
• Checks patient and provider information on MNR Forms against information on the eligibility tape in the Integrated Health Care System (IHIS).
• Inputs all required data from MNR forms into Integrated Health Care System (IHIS) in accordance with MNA guidelines; including but not limited to Out of Network: Administrative Partial and Complete Denials; submission Timeframe Denials and Network Access Denials.
• Forwards MNRs to the Clinical Quality Evaluators’ designated bins for clinical review.
• Retrieves patient files or history for the CQEs as necessary.
• Reviews CQE’s worksheets to make sure they are complete.
• Inputs all required data from worksheets into Integrated Health Care System (IHIS).
• Processes CQE worksheets in accordance to the MNA guidelines.
• Forwards worksheets to the Administrative Support staff for final processing.
• Demonstrates proficiency in eligibility verification, provider verification, identifying and pre-screening different form types.
• Add new members and sequence numbers in Member Maintenance.
• Researches via CHIP logs.
• Performs production query via Access.
• Forwards eligibility research to Membership.
• Process Duplicate request.
• Contact provider’s office to clarify missing or illegible information on the MNR forms.
• Completes daily tally sheets and production reports for Supervisor.

Qualifications 

• High School diploma required.
• 2 years data entry experience (10,000 keystrokes per hour – minimum) and working knowledge of the computer keyboard.

Core Competencies 

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Refugee Operations Analyst

by Irma Moore | Mar 13, 2024 | Uncategorized

Job Qualifications:

Skills:Case Management, Communication, Researching

Certifications:

Experience:2 + years of related experience

US Citizenship Required:No

Job Description:

The Refugee Operations Analyst works within the guidelines of the U.S. Refugee Admissions Program (USRAP) to support the Bureau of Population, Refugees and Migration (PRM) and the Refugee Processing Center (RPC) mission. The Refugee Operations Analyst works closely with Resettlement Support Centers (RSCs) and Resettlement Agencies (RAs) to ensure refugee data is entered accurately and follows correct business and system protocols within the START application. START is a ServiceNow based case management system and reporting tool that assists in managing refugee processing activities. The Refugee Operations Analyst works within and across collaborative environments both internally and externally to train users and to document stakeholder policy, procedures, processes and needs.

Responsibilities:

• Performs data entry tasks and quality-control measures in the START application
• Researches case history and statuses
• Communicates with internal and external stakeholders on behalf of the RPC
• Responds to unique case processing situations
• Analyzes user needs to determine functional requirements for a wide variety of projects
• Researches, identifies, and assists in the formulation of recommendations about resources required for task execution and completion
• Participates in the development of updates to or new functionality/ business processes to meet client needs
• Writes and updates project documentation including procedures and training materials
• Other special tasks and projects, as assigned

• DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 2+ years of experience

Benefits Specialist (Remote)

by Irma Moore | Mar 13, 2024 | Uncategorized

Summary/Objective

Responsible for verifying patient’s eligibility and benefits. Provides support to Centralized Services Department under the direction of Centralized Services Supervisor. Performs administrative tasks such as obtaining and verifying eligibility and benefits, while applying critical thinking skills to investigate patient information discrepancies to resolve problems.

Essential Functions

1. Initiates benefit verification for patients.
2. Contacts various insurance carriers via phone and website/portals to obtain verification of eligibility.
3. Provides accurate time of service estimates for patient procedures.
4. Verifies data entry accuracy.
5. Identifies patient information inaccuracies and investigates to resolve issues and correct information.
6. Prioritizes patients as outlined in department workflow policy.
7. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Customer Client Focus
2. Problem Solving/Analysis
3. Technical Capacity
4. Time Management
5. Communication Proficiency
6. Teamwork

Supervisory Responsibility

This position has no supervision responsibilities.  

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Eligibility Consultant – Paper Operations-Remote Arizona

by Irma Moore | Mar 13, 2024 | Uncategorized

Position Summary

-Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns.

– Maintains enrollment databases and coordinates transfer of non-electronic eligibility data.

– Responds, researches, and resolves eligibility and/or billing related issues involving member specific information; Works directly with clients, field marketing offices and/or local claim operations to achieve positive service outcomes.

– Monitors daily status reports assessing output for developing trends potentially impacting service levels.

– Applies all appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure and benefit parameters in addressing eligibility matters.

– Validates benefit plan enrollment information for assigned clients for accuracy and completeness; coordinates the distribution of membership ID cards and partnering with appropriate internal/external support areas involving any requests for ID card customization.

– Completes screen coding and data entry requirements related to the systems processes impacting the generation and release of member-specific and plan sponsor products (e.g., ID cards, change applications, audit lists, in-force lists, HIPAA certificates and various reports).

– Completes data entry requirements for finalizing new enrollment information as well as for changes and/or terminations.

– When necessary, reviews and corrects transaction errors impacting eligibility interfaces and prepares eligibility/enrollment information for imaging.

– Interprets and translates client benefits and supporting account structure against internal systems/applications 

– Determines and communicates standard service charges to internal/external customers related to paper eligibility activities; May include negotiating and communicating charges pertaining to non-standard services. 

– Partners with other team functions to coordinate the release of eligibility and benefit plan information; reproduces group bills if requested by clients.

Required Qualifications

– 1-3 years strong data entry skills
– 1-3 years Microsoft Suite
– 1-3 years customer service

HR Administrative Assistant

by Irma Moore | Mar 13, 2024 | Uncategorized

Job Description

HR Admin Assistant
Contract
Location: Remote or Boston, MA 02215

Must Haves:

• Associate’s degree or BS degree in progress
• Administrative skills
• Data entry/data management skills

Preferred:

• HR experience

Job Summary/Description: an esteemed higher education institution is looking for some support in their HR department with a short-term project. This individual will use their keen eye for detail and desire to grow in HR to assist with the organization and management of resumes in the University database. Responsibilities will include:

• Uploading resumes into University database
• Searching for existing resumes
• Pulling resumes from the data base

Coder ll – Neurology

by Irma Moore | Mar 13, 2024 | Uncategorized

Major Responsibilities:

• Reviews medical documentation at a proficient level from clinicians, qualified health professionals and hospitals in order to assign diagnosis and procedure codes utilizing ICD-10 CM/PCS, CPT, and HCPCS. Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations an EMR and/or Computer Assisted Coding software.
• Adheres to the organization and departmental guidelines, policies and protocols.
• Reviews all clinician documentation to support assigned codes in the health information record so that all significant diagnoses and procedures may be captured for reimbursement and data purposes.
• Conduct independent research to promote knowledge of coding guidelines, regulatory policies and trends.
• Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association and adheres to official coding guidelines. Practices ethical judgment in assigning and sequencing codes for proper insurance reimbursement.
• Maintains the confidentiality of patient records. Reports any perceived non-compliant practices to the coding leader or compliance officer.
• Meets then exceeds departmental quality and productivity standards.
• Recommend modifications to current policies and procedures as needed to coincide with government regulations.
• Responsible for processing Coding Claim Denials and Coding Claim Rejections, when applicable

​Licensure, Registration, and/or Certification Required:

• Coding Certification issued by one of the following certifying bodies: American Academy of Coders (AAPC), or American Health Information Management Association (AHIMA)

Education Required:

• Advanced training beyond High School in Medical Coding or related field (or equivalent knowledge)

Experience Required:

• Typically requires 3 years of experience in professional coding that includes experiences in either hospital or professional revenue cycle processes and health information workflows.  

Knowledge, Skills & Abilities Required:

• Advanced knowledge of ICD, CPT and HCPCS coding guidelines. Advanced knowledge of medical terminology, anatomy and physiology.
• Intermediate computer skills including the use of Microsoft office products, electronic mail, including exposure or experience with electronic coding systems or applications.
• Advanced communication (oral and written) and interpersonal skills.
• Advanced organization, prioritization, and reading comprehension skills.
• Advanced analytical skills, with a high attention to detail. 
• Ability to work independently and exercise independent judgment and decision making.
• Ability to meet deadlines while working in a fast-paced environment.
• Ability to take initiative and work collaboratively with others.

Quality Control Specialist

by Irma Moore | Mar 13, 2024 | Uncategorized

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

LOCATION:REMOTE

Position: QUALITY CONTROL 

Job Description:

Entry level job duties include but not limited to:

• Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
• Resolving discrepancies in information and obtaining further information for incomplete documents.
• Reports directly to Quality Control Lead/Manager
• Completes Data Entry of all requests
• Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
• Identify and accurately classify each request
• Uphold HealthMark Group’s values by following our C.R.A.F.T.
• Work quickly to meet the high-volume demand

Requirements:

•         40 wpm
•         High Internet speed quality 
•         Goal oriented, focused on ensuring accuracy and speed 
• Computer literacy and familiarity with various computer programs such as 
• Attention to detail
• Knowledge of grammar and punctuation
• Ability to work to time constraints

Billing Representative – Remote in Greensburg, PA

by Irma Moore | Mar 13, 2024 | Uncategorized

Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients.  Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers.

This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am – 5:00pm) EST. Our office is located at 134 Industrial Park, Greensburg, PA.

We offer 4 weeks of paid training. The hours during training will be 7:00am to 5:00pm EST, Monday – Friday.  Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Based on department needs, monitors one of the following: back end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs
• Gathering support data to ensure invoice accuracy and work through specific billing discrepancies.
• Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
• Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information
• Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
• Participate in individual and small group meetings
• Maintains current knowledge of billing requirements and system practices

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Ability using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
• Must be 18 years of age OR olde

Image Review Clerk – Remote in Texas

by twochickswithasidehustle | Mar 11, 2024 | Uncategorized

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Image Review Clerk working remotely in Texas, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over making sure customer data is accurately entered and meets compliance. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Review images of license plates from toll transactions
Enter data of license plate number, jurisdiction, and state to system
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role

6 months or more of data entry experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Data entry skills (35 wpm)
What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $17.12-$19.00 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit www.hellottecbenefits.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You’ll report to the Team Leader. You’ll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location US-TX-Austin
Job _Customer Care Representative

Invoicing Specialist 1

by twochickswithasidehustle | Mar 11, 2024 | Uncategorized

US-RemoteID2024-1765
Category CL – Clerical Position Type Full-Time Remote Yes
Overview

One Trajector. One Mission.

Trajector is where purpose meets progress. We specialize in developing medical evidence that becomes the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you’ll join a team of over 1,500 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time.

Job Overview
This position will work with our Trajector management team and partner with our Veterans to create and send invoices. This position is remote and based out of our Gainesville Corporate Office. The Invoicing Specialist will report to a Team Lead and work 40 – 45 hours per week. These hours may be from Monday – Friday from 8:00 am – 5:00 pm with occasional evenings and Saturdays.

About Our Perks, Compensation, & Benefits
Competitive compensation ranging from $16.00 to 17.00 per hour plus monthly bonus incentives up to $400.
Medical, dental, vision, 401k program, and more
Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI
Joining a rapidly growing organization
Responsibilities
Compiles and processes invoices and bills and maintains financial records.
Updates customers records with invoices, payment modes and other relevant information according to the establishment protocols.
Explain charges to clients so they understand the fees for which they are responsible for.
Manage account balances to discover outstanding debts or other inconsistencies to provide to other areas of the finance department.
Collect all information needed to calculate bills receivables.
Collection and reviewing documents, reviewing accounts, and compiling history of claims to verify the accuracy of an invoice.
Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.)
Issue customer account statements periodically or as required.
Receive payments through various methods (check, online payments, etc.)
Send reminders for payments and contact customers when assigned
Update accounting records with new payments, balances, customer information, etc.
Answer questions and handle issues from customer regarding billing with emphasis on customer retention
Report on activity to upper management
Perform timely and accurate complex invoicing with a detail understanding of multiple claim filing.
CRM and technology aptitude to handle multiple platforms at a high volume and fast pace
Collaborate with other departments to resolve client issues and ensure a seamless customer experience
Acts as a resource to all departments regarding invoicing questions and concerns
Qualifications
Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
High school diploma or G.E.D. equivalent required
2+ years Accounts Receivable or Billing required
Proficient in MS Office (especially Excel)
Adherence to laws and confidentiality guidelines
Excellent math ability
Good organizational skills
Excellent communication skills
Accurate 10-key abilities
Ability to work efficiently in a fast-paced environment
Excellent customer service skills
Minimum internet speed of 25 Download/10 Upload

Denials Specialist

by twochickswithasidehustle | Mar 11, 2024 | Uncategorized

JOB SUMMARY

Responsible for validating dispute reasons following Explanation of Benefits (EOB) review, escalating payment variance trends or issues to NIC management, and generating appeals for denied or underpaid claims.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

Validate denial reasons and ensures coding in DCM is accurate and reflects the denial reasons. Coordinate with the Clinical Resource Center (CRC) for clinical consultations or account referrals when necessary,
Generate an appeal based on the dispute reason and contract terms specific to the payor. This includes online reconsiderations.
Follow specific payer guidelines for appeals submission
Escalate exhausted appeal efforts for resolution
Work payer projects as directed
Research contract terms/interpretation and compile necessary supporting documentation for appeals, Terms & Conditions for Internet enabled Managed Care System (IMaCS) adjudication issues, and referral to refund unit on overpayments.
Perform research and makes determination of corrective actions and takes appropriate steps to code the DCM system and route account appropriately.
Escalate denial or payment variance trends to NIC leadership team for payor escalation.
KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intermediate understanding of Explanation of Benefits form (EOB), Managed Care Contracts, Contract Language and Federal and State Requirements
Intermediate knowledge of hospital billing form requirements (UB-04)
Intermediate understanding of ICD-9, HCPCS/CPT coding and medical terminology
Intermediate Microsoft Office (Word, Excel) skills
Advanced business letter writing skills to include correct use of grammar and punctuation.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

High School Diploma or equivalent, some college coursework preferred
3 – 5 years experience in a hospital business environment performing billing and/or collections
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to sit and work at a computer terminal for extended periods of time
WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call Center environment with multiple workstations in close proximity
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Compensation and Benefit Information

Compensation

Pay: $17.20-$25.70 per hour. Compensation depends on location, qualifications, and experience.
Position may be eligible for a signing bonus for qualified new hires, subject to employment status.
Conifer observed holidays receive time and a half.
Benefits

Conifer offers the following benefits, subject to employment status:

Medical, dental, vision, disability, and life insurance
Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
RESPONSIBILITIES
Ability to make rapid and accurate differential diagnosis efficiently; assess potential for danger or violence and intervene as clinically necessary to reduce this risk; exhibit skillful interpersonal, verbal and written skills; communicate in and comprehend the English language, establish and maintain effective working relationships with the general public, co-workers, police departments, adult living facility operators, families and other natural support systems, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation; display sensitivity to the cultural needs and characteristics of the local community; represent the program well; respond to emergency situations quickly and safely with crisis intervention skills; multi-task; interact effectively with all levels of staff; display flexibility in adapting to changing conditions; be receptive to supervision and professional development; demonstrated capacity for: therapeutic attunement, empathy, and creative problem-solving, establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for client rights and personal preferences in treatment are essential. Must display emotional stability, maturity, sensitivity, and compassion. Work is performed with considerable independence and good judgment is critical. Must possess the following: counseling skills (individual, marital, family, group, and crisis).

QUALIFICATIONS
Education:
Required: Bachelor’s degree in Psychology, Social Work, or related field.
Preferred: Master’s degree in Psychology, Social Work, or related field.

Experience:
Required: 2 years clinical experience in nursing or intake.
Preferred: 4 years previous experience in patient care in a psychiatric setting.

Certifications:
Required: BLS certification and successful completion of CPI (Crisis Prevention Institute) non-violet crisis intervention certification course within 90 days of hire and maintained annually.

Physical Demands:

Senior Data Integration Engineer (Remote)

by Irma Moore | Mar 11, 2024 | Uncategorized

What You’ll Do:

• Develop processes and data models for consuming large quantities of 3^rd party vendor data via RESTful APIs.
• Develop data processing pipelines to analyze, transform, and migrate data between applications and systems.
• Analyze data from multiple sources and negotiate differences in storage schema using the ETL process.
• Develop APIs for external consumption by partners and customers.
• Develop and support our ETL environment by recommending improvements, monitoring, and deploying quality and validation processes to ensure accuracy and integrity of data.
• Design, develop, test, deploy, maintain, and improve data integration pipelines.
• Create technical solutions that solve business problems and are well engineered, operable, and maintainable.
• Design and implement tools to detect data anomalies (observability). Ensure that data is accurate, complete, and high quality across all platforms.
• Troubleshoot data issues and perform root cause analysis to proactively resolve product and operational issues.
• Assembles large and complex data sets; develops data models based on specifications using structured data sets.
• Develops familiarity with emerging and complex automations and technologies that support business processes.
• Develops scalable and re-usable frameworks for ingestion and transformation of large datasets.
• Work within an Agile delivery / DevOps methodology to deliver product increments in iterative sprints.
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues.
• Develop data models and mappings and build new data assets required by users. Perform exploratory data analysis on existing products and datasets.
• Identifying, designing, and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
• Engage in logical and physical design of databases, table creation, script creation, views, procedures, packages, and other database objects.
• Create documentation for solutions and processes implemented or updated to ensure team members and stakeholders can correctly interpret it.
• Design and implement processes and/or process improvements to help the development of technology solutions.

Qualifications & Interests:

• 5+ years of relational database development experience; including SQL query generation and tuning, database design, and data concepts.
• 5+ years of backend and Restful API development experience in NodeJS (experience with GraphQL a plus).
• 5+ years of development experience with the following languages Python, Java, C#/ .NET.
• 5+ years of experience with SQL and NoSQL databases; including MS SQL and MongoDB.
• 5+ years consuming RESTful APIs with data ingestion and storage.
• 5+ years developing RESTful APIs for use by customers and 3^rd
• 3+ years of professional work experience designing and implementing data pipelines in a cloud environment.
• 3+ years of experience working within Azure cloud.
• Experience in integrating and ingesting data from external data sources.
• Strong diagnostic skills and ability to research, troubleshoot, and logically determine solutions.
• Ability to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Comfortable managing multiple and changing priorities, and meeting deadlines.
• Highly organized, detail-oriented, excellent time management skills.
• Excellent written and verbal communication skills.

IT Operations Manager

by Irma Moore | Mar 11, 2024 | Uncategorized

T Operations Manager is responsible for all information systems operations activities, including computer operations and operations support. Responsible for developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. There are times when this role may be responsible for managing technology vendors and service providers to ensure that the organization’s technology needs are met.

ESSENTIAL FUNCTIONS:

Duties and Responsibilities

• Oversee response and resolution for IT Service Desk service requests and incidents
• Manage Offshore Tier 1 Support Team
• Lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. 
• Manage internal ticket tracking system for individual and company-wide support, including the establishment and tracking against Service Level Agreements.
• Monitor, track and report KPIs monthly.
• Oversee response and resolution for IT Service Desk service requests and incidents
• Contribute and improve on all service delivery metrics.
• Collaborates with cross functionally to complete RCAs, resolve recurring issues, or complete projects. 
• Identify and participate in the planning of improvements to services and processes.
• Analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase capacity. 
• Provides input to policy level direction regarding standards and budget constraints. 
• Makes decisions on personnel actions (hiring, terminations, promotions, etc.). 
• Assigns personnel to projects and directs their activities. 
• Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. 
• Prepares activity and progress reports regarding information systems operations.
• Responsible for upholding the company’s policies and procedures and collaborating with infosec team and SVP, IT to update procedures to enable the business. 

Required Education and Experience

• Bachelor’s or master’s degree in computer science, information systems or a related field.
• Five or more years of experience supporting enterprise infrastructure in a fast-paced or startup environment
• Experience managing Endpoints (Mac, Windows, ChromeOS)
• Background in maintaining cloud SaaS products (FreshService, Google Workspace, JAMF, Tanium, etc.)
• Project management experience, preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Regularly required to talk or hear.
• Regularly required to use a keyboard and computer.
• Frequently required to stand, walk, sit, use hands, handle documents, and reach with hands and arms.

Position Type/Expected Hours of Work
This is a full-time position and hours of work and days vary Monday through Friday 9:00 am to 5:00 pm. Occasional evening and weekend work may be required, as needed.

Travel
Occasional travel will be required for this position. 

Head of Cloud Infrastructure and Operations

by Irma Moore | Mar 11, 2024 | Uncategorized

Responsibilities

• Set and execute on the vision for Infrastructure and Operations at Tesorio
• Own the technical roadmap (i.e. infrastructure upgrades, new major technology adoption, scaling systems, automation and tooling etc.)
• Clearly define scope, objectives, key results and develop a clear, detailed plan for the execution of technical projects that are tightly aligned with business objectives
• Manage and own all aspects of our AWS cloud platform and infrastructure, and enable the success of our product development process
• Lead your teams through highly technical problems to achieve our overall strategic, operational, and financial goals
• Champion overall engineering and operational excellence; establish metrics and processes for regular assessment, feedback and improvement. Ensure that our platform is reliably delivering our value proposition for customers.
• Partner with product and engineering leaders to align the team’s priorities in support of our overall objectives.

Requirements

• 10+ years experience in software development
• 5+ years managing platform and infrastructure teams
• 5+ years in growing and scaling systems for high growth startups
• Experience managing and leading multiple areas (e.g devops, platform, infra etc)
• Expertise in Kubernetes and Terraform on AWS
• Advanced English proficiency is required for this role
• Strong understanding and previous experience with SOC 2 Compliance
• Experience communicating, influencing and working with internal stakeholders
• Preferred: previous B2B enterprise SaaS experience
• Preferred: startup experience

Machine Learning Engineer, Fast Optimized Inference – EMEA Remote

by Irma Moore | Mar 11, 2024 | Uncategorized

About the role:

As a Machine learning Engineer, you work mainly on creating great libraries highly focused on real world ML use cases. We’re building on top of our open-source to create more specialized code with a focus on industrial level of usage.

We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a progressive, nimble and decentralized approach to develop real-world solutions and positive user experiences at every interaction.

Objectives of this role:

• Develop specialized software for specific machine learning (ML) use cases that have broad applications, similar to [text-generation-inference](https://github.com/huggingface/text-generation-inference).
• Utilize existing library frameworks to create scalable software solutions for industrial purposes.
• Enhance the reliability, quality, and time-to-market of our software suite. Measure and optimize system performance to stay ahead of customer needs and drive innovation.
• Manage the production environment by monitoring availability and ensuring overall system health. We run our own tools

About you:

If you are a passionate Machine Learning Engineer with a keen interest in AI and proficient with Python, Rust and specialized Cuda kernels Frameworks (transformers of course + Keras or PyTorch), we would love to hear from you. Join our team and contribute to the advancement of AI technologies while working alongside talented professionals in a collaborative and stimulating environment.

Bookkeeper – US

by Irma Moore | Mar 11, 2024 | Uncategorized

Location: North or South Carolina preferred

Are you a numbers enthusiast? A detail-oriented data aficionado with QuickBooks experience and a thirst for knowledge? Do you have experience of working for an accounting firm and a non-profit?  An exciting opportunity awaits you! If you’re an Accountant eager to learn and adapt, we want you on our team.

We’re in search of reliable professionals who can seamlessly blend enthusiasm with reliability for our non-profit mission. If you’re looking for remote and flexible part-time engagement that transitions into a full-time commitment, your journey starts here.

Rewards that Matter: Embrace a rewarding hourly compensation of $21 to $25. Your dedication and growth will be acknowledged, especially as you contribute to the vital mission of our non-profit organization.

NOTICE: It is essential to attempt the Prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

Tackle Dynamic Responsibilities:

• Categorize transactions meticulously using QuickBooks online
• Reconcile accounts accurately under the guidance of a CPA
• Craft financial reports that resonate within the non-profit landscape
• Manage bills and invoices with finesse
• Excel in data entry, with a focus on quality
• Work your magic in Excel’s domain
• Foster continuous improvement within a non-profit context
• Engage effectively with clients and stakeholders
• Lead impactful meetings for results, with CPA support

Requirements

• A Bachelor’s degree – your foundation for excellence
• Strong time management skills
• Passion for business and finance
• Independent work style that delivers results
• Effective management upwards, with guidance from a CPA
• Proficiency in virtual communication
• Exhibit patience and persistence
• Strong communication skills
• Curiosity and adaptability
• Uphold honesty and integrity
• Seek assistance proactively
• Keen eye for detail, ensuring accuracy
• Tech-savviness for modern tools
• Prioritization skills for multitasking
• Experience of working with a CPA/Accounting firm
• Experience within the non-profit sector

Clinical Data Abstractor – Cardiology – Chest Pain MI – Part-Time

by Irma Moore | Mar 11, 2024 | Uncategorized

We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role. 

Required Qualifications : 

2+ years direct Cardiovascular Registry Abstraction experience for a Health System or Hospital

• Current abstracting experience. Actively abstracting within the past 12 months

Experience with NCDR Registry abstraction Chest Pain MI( CATH/PCI, TVT, LAAO, Afib) and, relevant clinical background

• Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate. 
• Ownership approach to workload, ability to work independently 
• Organized with a high attention to detail and commitment to accuracy
• Excellent communication skills. 
• Team player who is collaborative and can work in an independent environment.  
• Remote training and onboarding compatible 
• Wants to grow with the company and believes in the mission

Responsibilities: 

• Data collection and entry for multiple registries for Carta Healthcare clients
• Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
• Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
• Communicate with Carta team and reporting hospitals to streamline data management
• Provide data analysis to reporting hospital managers, as appropriate
• Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
• Any or other additional responsibilities as assigned

About the job Operations Manager, Health (Remote)

by Irma Moore | Mar 11, 2024 | Uncategorized

In This Role You Will:

Your role will begin as an IC reporting directly to the VP of health, with the opportunity to build a coaching operations team underneath you in the future. Initially, you will be responsible for three crucial areas:

1. Manage the supply of dietitians
   • As we build demand for insurance-reimbursed dietitian video calls, you will be responsible for always ensuring we have an adequate supply of dietitians in the most cost-effective and scalable way possible.
   • This includes building hiring forecasts and analyzing current supply & demand models.
2. Revise existing workflows & build new workflows across all of the dietitian touchpoints to create systems that are scalable and optimized
   • Spot inefficiencies and bottlenecks in the organization’s processes and optimize resources based on metrics and key performance indicators.
   • Work cross-functionally to identify process issues and lead the implementation of solutions to improve these issues, using data along the way.
3. Lead data analytics for the health team
   • Communicate data and strategy through well-built and easy-to-follow models.
   • Support department decisions with data by finding answers to questions within our data and setting up appropriate dashboards as needed.

To Thrive In This Role You Will Need:

• Strong technical proficiency – Thinks analytically and leverages data to make decisions. Experience with data processing and proficiency in Excel. Basic understanding of SQL. Proficiency with applications such as production automation, data entry, and using software to access project data, track budget information, and design processes.
• Strategic planning & risk analysis skills.
  • Ability to understand targets and goals and build a cohesive roadmap to achieving them
  • Can engage in both big-picture thinking and day-to-day execution
  • Foresight to anticipate and solve problems
  • Strong understanding of higher-level business goals, financials, and KPIs
  • Strong business financial knowledge
• Detail-oriented with great organizational skills.
• A self-starter who thrives in ambiguity and can figure things out given high-level direction.
• Is excited by the startup environment and bringing structure to chaos.
• Has no problem getting projects off the ground from 0 to 1.

Preferred Qualifications:

• 3+ years experience in operations, consulting, analytics, and/or financial services.
  • Bonus points if previously at a startup, extra bonus points if previously at a health startup.
• Project management experience.
• Experience scaling a human workforce is a plus.
• Experience with people management is a plus.

Representative, Data Entry – RMA

by Irma Moore | Mar 11, 2024 | Uncategorized

Summary: The Data Entry Representative provides customers with support for processing returns from a remote work environment. This position is responsible for the accurate data entry of returns from customers in a timely and efficient manner. Data Entry Representatives enjoy helping others by providing excellent customer service, working independently and as part of a greater team, applying attention to detail, assuming responsibility, and using critical thinking skills to provide the best return and overall customer experience.

The Essential Roles and Responsibilities of the Role are:

Provides front line support to customers via email and possibly phone in the future for hospital products focusing on customer satisfaction, quality, and efficiency to resolve customer issues.

Records and documents all customer interactions properly in accordance with defined procedures, ensuring quality and accuracy in reporting.

Interfaces and interacts effectively with employees and customers, including clinical personnel.

Engages and escalates issues to appropriate personnel and/or departments as needed.

Regularly uses company provided laptop to communicate with customers, update tickets, complete checklists, access portals and training, diagnose problems, and maintain schedule of activities.

Maintains product knowledge through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.

Maintains compliance with laws protecting data privacy including HIPAA and GDPR.

Adheres to all environmental, health and safety SOPs, equipment, policies, and procedures, including any department specific requirements.

Performs other duties as assigned.

Required Qualifications

Proactive and results-oriented who can work both independently and as part of a team to effectively manage assignments and support customer email queues.

Must have proven ability to exercise independent judgment and draw accurate conclusions to effectively troubleshot issues based on available information.

Must have excellent verbal and written communication skills.

Good interpersonal skills with the ability to react quickly, accurately, and remain calm under pressure.

Ability to give full attention to what other people are saying, taking time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

Ability to understand and pay attention to the importance of details and convey the meaning to others.

Ability to multitask and pick up from where previous task was left off.

Ability to hold oneself accountable without direct supervision.

Highly proficient and comfortable navigating and using computers and computer-based systems.

Required to maintain reliable internet connection to effectively support business systems.

Communications Specialist

by Irma Moore | Mar 11, 2024 | Uncategorized

Job Description

Target PR Range: 42-52/hr
*Depending on experience

Researches, develops, plans, designs, maintains, and implements policies and programs that enhance the organization’s relations with community, the public, government, and regulatory authorities, shareholders and employees. Delivers Communication through various media. Coordinates dissemination of the organizations with new or trade media contacts, through special events, public speaking or other mean to reach defined audiences and meet specific program objectives. Responsible for preparing training classes, leading training activities, and assessing student performance.

The role will require the development and delivery of organizational change management surveys, information, training, and coaching.

Experience required in:
• Change Management
• ADKAR Methodology
• Training/Teaching in a Corporate Setting
• Communications

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.

Planet Pharma and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

BLOOD DONOR RECRUITER

by twochickswithasidehustle | Mar 9, 2024 | Uncategorized

We are looking for experienced individuals who possess:

• 2+ years of Sales and/or Customer Service experience and
• 1+ years of Telephone or Call Center experience.

Position Requirements:

• Must be physically able to work @ least 4 days/week and 25 hours/week:.
• Proven sales/customer service/recruitment skills An ability to overcome objections.
• Experience working online using multiple browser tabs and computer applications.
• Have a private, quiet place to work. Have hard-wired, high-speed internet (no satellite).
• Pay rate of $15 – $18 per hour (based on experience).

​

To Apply:

​

1. Click on the Application button and complete the online application and submit your resume. (After submitting your application, return to this page to submit a voice audition)

​​

2. Click on the Voice Audition button and follow the instructions to complete your voice audition.

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Please note that we will only consider complete applications (complete =  an application, resume & voice audition). We will contact you within 5 business days if we are interested in scheduling a 1st interview.

Legal Proofreader

by twochickswithasidehustle | Mar 9, 2024 | Uncategorized

About eScribers

Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.

At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.

Come be a part of our growth by joining our outstanding team of professionals!

Legal Proofreader (Remote – Contract)

We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week.

General Requirements:

• Possess a high school diploma or equivalent
• Typing speed of at least 55 WPM
• Excellent grammar and punctuation skills
• Exceptional listening skills
• Attention to detail is a must
• Ability to meet deadlines

Computer Requirements:

• Windows-based PC running Windows 10 or 11
• Microsoft Word 2013 or newer or Office 365
• Consistent and reliable access to high-speed internet connection
• USB foot pedal (Infinity IN-USB 2 or IN-USB 3), which can be acquired online for $65 or less

Responsibilities:

You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S.  This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires.  This is a fast-paced environment so excellent time management and prioritization skills are critical.   

Compensation:

As an independent contractor you will be compensated on a per-page basis.  This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit.

Online Chat Advisor

by twochickswithasidehustle | Mar 9, 2024 | Uncategorized

 Wednesday, March 6, 2024

DeVry University strives to close our society’s opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.

When you apply for a DeVry University career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today’s learners.

Opportunity:

The primary purpose of this position is to service online chat-generated requests from prospective students, current students, and handle any general chat questions regarding admissions, student services, student finance, academics, or registrar services, based on the information available in the DeVry University catalog.  Route chats that require additional expertise to the appropriate resource promptly and efficiently.

Responsibilities:

• Online chat advisor handles chat conversations with prospective students, answering front-line admissions questions, providing pertinent and responsive feedback while representing all client partners’ unique brands and business needs. 

• Handles any general chat inquiries regardless of modality online or onsite to provide specific answers or provide appropriate routing to correct department personnel throughout the University (Included but not limited to Admissions and Student Central)

• Routes detailed chat inquiries to appropriate department personnel with special consideration for Student Finance questions to ensure best-in-class student service. 

• Handles chat conversations with continuing students, answering general student questions regarding registration, academics, classes, and University catalog material, providing pertinent and responsive feedback.

• Dispositioning inquires in SFDC.

• Generating and documenting qualified inquiries and reassign to appropriate recipients. 

  Must be able to work either of the following 40-hour schedules (Flexibility to work either schedule is preferred):

• 12:00pm to 8:00pm Tuesday through Friday and 9:00am to 6:00pm Saturday 
  12:00pm to 8:00pm Monday through Thursday and 9:00am to 6:00pm Sunday

Qualifications:

• Bachelor’s preferred, not required. 

• 1-2 years admissions, student services experience with familiarity with institution catalog.

• Subject matter expert in front-line admissions policies. 

• Ability to multi-task several online chats at the same time, and typing skills.

• Ability to communicate in a concise and friendly manner via non-verbal sources.

DeVry University offers competitive wages and benefit options, including:

• 401(k) and Roth Plan w/match
• Medical, Dental and Vision Coverage
• Paid Parental Leave
• Health Advocacy Service
• Family and Domestic Partner Coverage
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Fertility Coverage
• Wellness Programs
• Volunteer Time Off
• Remote and Flex Work Options
• Technology Stipend
• Paid Tuition Program
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Adoption Assistance 
• Career Development Programs
• Mental Health Care Programs
• Family Care Services
• 2nd.MD, a virtual expert medical consultation service

Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.

We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.

Content Moderator (Short-term, Independent Contract)

by twochickswithasidehustle | Mar 9, 2024 | Uncategorized

Remote – US Or Canada / Los Angeles, California / Toronto, Ontario

Wattpad – Wattpad | Community /

Contract /

Remote

APPLY FOR THIS JOB

Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 85 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else.  Our brand banner includes: Wattpad, Wattpad WEBTOON Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!

We are looking for content moderators to review and moderate user-generated stories on the Wattpad platform. As a Content Moderator, you will review and investigate written long-form content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated. Due to the sensitive and toxic content you will come across, having a strong wellness and resilience regime is crucial. Past moderation experience required. 

This is a remote, short-term contract role for 3-6 months.

Requirements

• 1-2 years of work experience in content moderation or content review
• Demonstrated independent working ability 
• Experience in settings requiring resiliency/wellness plans 
• Aptitude for technology

Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom.

About Wattpad

Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.

What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.

What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.

How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play…and all while having a great time.

Wattpad is a remote friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.

If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices – 1 located in Downtown Toronto and the other in Halifax.

Culture and Diversity

Wattpad is an equal opportunity employer. We do not discriminate. Period. 

Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.  

If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.

Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.

Remote Data Entry Associate

by twochickswithasidehustle | Mar 9, 2024 | Uncategorized

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Remote Data Entry Associate

Hourly Pay Rate: $14.50/hr. 

Monday – Saturdays 7:00am-3:00pm CST with OT

What you will be doing:   

As a Remote Data Entry Associate, you will play a crucial role in ensuring the accuracy and integrity of our data. This position is ideal for individuals who are meticulous, efficient, and comfortable working in a fast-paced remote environment.

Key Responsibilities:

• Accurately entering data into our database from various sources.
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
• Complying with data integrity and security policies.
• Researching and obtaining further information for incomplete documents.
• Generating reports, storing completed work in designated locations, and performing backup operations.

What you get: 

• Pay rate of $14.50 per hour

• 6 Weeks Compensated Training
• Full-time employment 
• Career growth opportunities
• Full benefit options day one!
• Great work environment 
• Day Shift Opportunity

Requirements:

• Must be at least 18 years of age or older. 
• 45 WPM Typing speed and accuracy.
• Must have a High School Diploma or General Education Degree (GED). 
• Must be eligible to work in the United States. 
• Must be able to successfully pass a criminal background check.  
• Must be able to work Saturdays.

People who succeed in this role have:  

• Previous working experience with Microsoft Word and Excel and some data entry. 
• Ability to perform repetitive and physical movements throughout work shift.
• Ability to sit or stand for long periods of time.
• Effective and accurate written and verbal communication skills. 
• Knowledge of Medical, Hospital and Dental insurance Claims is preferred. 
• Strong work ethic. 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $14.50.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

‘

Administrative Data Associate

by twochickswithasidehustle | Mar 9, 2024 | Uncategorized

Job Details

Description

About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

Summary of Position: The Institutional Administrative Data Associate for The Princeton Review and Tutor.com will be responsible for the accuracy and completeness of information in our Salesforce CRM.
Major Responsibilities:
● Oversee adherence to standard nomenclature, categorization, and hierarchy of all records in Salesforce.
● Complete on-going audits of contact records in Salesforce, deleting outdated records, inserting new records, and de-duplicating our Salesforce database.
● Assist the Sales, Customer Success, and Marketing teams in creating new, accurate records within the system.
● Systemically organize Salesforce accounts according to market and territory, while completing missing yet required information.
● Systematically organize accounts in our proprietary Customer Service Tool to align them with accounts in Salesforce.
● Input special contracting provisions, as provided by our Legal team, onto appropriate account records in Salesforce.
● Format incoming contact lists for accurate upload into Salesforce.
● Triage and organize shared email inboxes as assigned.
● Execute or assist with other administrative requests from the Institutional Business Unit as required.
● Follow proper procedures for deleting personal information upon request of individual users per Corporate Privacy Policies and state laws, as directed by the Legal Team.
● Additional tasks as needed.

Education, Background, Experience & Qualifications:
We are most interested in a candidate’s ability and eagerness to learn new skills quickly and who exhibit a strong understanding and affinity to logic and details.
● Must be available during regular business hours to work a set schedule.
● Experience using Salesforce or similar CRM is a plus.
● Adept at using Excel for data entry and data preparation.
● Must be extremely detail oriented, prone to checking every last number and data point.
● Ability to interface professionally and effectively with many personality types from various departments including senior management, sales and service, marketing, legal team, and accounts receivables.
● Work quickly, independently and remotely with an ability to adapt to changes in priority as needed.
● Must have reliable high-speed internet connection from an environment conducive to video conferencing or VOIP calls on a regular basis.
● Willing to put in extra time during our busiest season (June & July) with the understanding that flexibility will be reciprocated.
• Eager to learn through video lessons, knowledge bases, internet searches, documented standard operating procedures and hands-on practice.
Wage: $25/hour, estimated 15-20 hours per week.
The above represents the expected hourly wage range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

Surplus Lines Tax Coordinator

by Irma Moore | Mar 8, 2024 | Uncategorized

Responsibilities

• Processing surplus lines tax transactions for all states within the deadlines set by those state entities. This includes, but is not limited to, affidavit processing, forwarding of policy to appropriate state (if required), and logging of transactions, etc.
• Assisting with filing tax reports on a monthly, quarterly, semi-annual, and annual basis; involves running of reports and verification of data to ensure accuracy of information making sure to meet all filing deadlines
• Reconciling and correcting discrepancies between the tax report and tax documentation received, including working with production teams to resolve invoicing errors
• Updating internal systems and reporting data bases with the status of the tax filing support on each transaction
• Working at the direction of the Compliance Manager to complete surplus lines state audits or inquiries – verifying transactions, documents, and filings
• Ensuring all compliance guidelines are properly followed on non-admitted transactions
• Performing other related duties as assigned

Experience Requirement

• Associate degree or equivalent combination of education and experience
• 1-year professional work experience preferred
• Knowledge of insurance industry, admitted vs. non-admitted markets, is preferred but not required
• Microsoft Office proficiency with an emphasis in Excel
• Strong math and analytical skills
• Must have exceptional attention to detail
• Ability to organize and prioritize workload to meet deadlines
• Excellent communication and interpersonal skills
• Ability to prioritize and execute tasks independently in a fast-paced environment

Accounting Specialist

by Irma Moore | Mar 8, 2024 | Uncategorized

• Prepare, process, and/or code accounts payable and accounts receivable activities on a daily basis, ensuring payment within terms, includes miscellaneous invoices and debit and credit memos.
• Reconciliation or auditing daily cash and revenue of daily, weekly, and monthly Sales
• Reconciliation and recording of revenues from various 3^rd Party or Point of Sales Systems (ie: Shopify, Stripe)
• Downloading/entry of revenues from 3^rd party applications (delivery services) or banks
• Checking the accuracy of figures and calculations, as well as verification of Cash or credit card deposits pertaining to business transactions
• Reconciling and reporting Daily Sales Report (DSR), when necessary
• Reconcile funding activity at company and store levels to verify proper third party payments
• Manage purchase order processing and invoice coding to the general ledger and ensure appropriate approval routing
• Investigate and release exception/blocked invoices
• Review all invoices for appropriate documentation and approval prior to payment
• Respond to all vendor inquiries
• Reconcile vendor statements, research and correct discrepancies
• Prioritize invoices according to discount potential and payment terms
• Process check requests
• Identify key business trends through benchmarking, KPI tracking and analysis
• Data entry and compose journal entries, verify automated journal entries from Botkeeper
• Perform bank and credit card account reconciliations
• Research and resolution of reconciling items
• Assist with month-end closing duties; serve as backup to Controller during month-end close
• Maintain fixed asset ledgers, depreciation, and reconciliation
• Post actual payroll and reverse accrued payroll on a weekly basis for all business units
• Special projects on request.
• Prepare monthly sales report by client and calculate KPIs – Prime Cost Percentage, Direct Costs,
• Regularly maintain and reconcile journal entries
• Assist in development and implementation of processes and data integrity tools
• Prepare, review, analyze, and distribute reports and data as required, identifying areas for improvement
• Run reports for analytical research through navigation of general ledger systems
• Interface with Client
• Contribute to the implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP
• Assist in the month, quarter, and year-end closing process
• Overall day-to-day management of financial reporting accuracy and on-time processing of client information
• Bank and other balance sheet account reconciliations
• Payroll reconciliations
• Review and approval of account classifications
• Review of G/L for any missing transactions and overall accuracy
• Management of weekly “Open Items” and “To-Be-Coded” lists, supervised/reviewed by the Controller
• Supervision and management of A/R, A/P and Payroll staff
• Routing of Sales Tax and other reports for preparation within the firm
• Onboarding clients into several different systems & processes & delivery procedures

SKILLS & ABILITIES

• 3-5 years of work experience, preferable in the cloud accounting and/or QuickBooks Online space
• Prior business experience and ability to apply that experience to a wide range of client situations
• Advanced skills in specific industry verticals, such as Family Office, Private Equity, Not-for-Profit, Hospitality/Retail, Healthcare/Life Sciences, REITs, etc.
• Ability to motivate and manage remote staff
• Highly analytical individual and attention to detail
• Ability to meet objectives such as tight deadlines, special project timelines, budget, and outcomes
• Ability to manage unexpected and sometimes urgent firm or client matters as they arise
• Expertise in using either Sage Intacct and Bill.com required
• Project management skills
• Time management skills and excellent at delegation
• Unrelenting commitment to client satisfaction
• Results in selling and cross-selling to clients
• Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills and data analysis
• On-time delivery of client transactions
• Low error rates and overall quality of work output      
• Ability to work independently in a sometimes stressful environment with extensive multi-tasking demands
• Superior ability to prioritize and focus in a high-paced, multi-tasking environment
• Learning and demonstration of evolving accounting and technology skills
• Strong interpersonal and relationship building skills
• Positive telephone, email and other communication skills as contact with clients and others will be extensive and ongoing
• Commitment to protecting client privacy, even within the firm, as appropriate
• Team Player with a positive “can-do” approach with a coaching, mentoring, training mentality
• A general and growing knowledge of firm products and services in the Digital Advisory Services, and a general knowledge of products and services in other areas of Cherry Bekaert
• Prior bookkeeping experience required that involved processing of Accounts Payable, Accounts Receivable and Payroll

Required Education and/or Experience

• BS in Accounting, MBA Preferred