Tier 2 Customer Service – Emails & Chats – Jamaica

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!

Do you have a Tier 2 – Customer Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!

If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.

Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon.

We are looking for motivated phone mods with a “can do” attitude, willing to go above and beyond and hit the ground running! As a member of the team, you’ll use your passion for digital entertainment & customer service to respond to customers via phone & email!

Project hours (all times Pacific):
From 1 pm to 2 am

Hourly Rate:
To be discussed in the interview phase

Commitment:
10hrs
90days

Language Required:
English
What We Are Looking For:
Has excellent English grammar skills
Accurately addresses any email or chat issue
Is available a minimum of 10 hours per week
Communicates with customers with empathy and understanding
Knows how to utilize open-ended questions to understand any problems and concerns
Understands the importance of maintaining positive customer relationships
Represents our client’s brand
Conducts discussions with eloquence and deep customer concern.
Zendesk experience is a HUGE plus!
T2 experince is a HUGE plus!
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.

Transcription jobsinformation – get paidto transcribe

Career vs. Job
At Ditto Transcripts, we are always looking for skilled, committed, experienced and professional transcriptionists to jump on board to our ever growing team.

But what do you want?

Are you looking to do work remotely, either full time or independent? Are you looking for a challenge, to work with fascinating customers from Washington to Florida?

We like people who are ambitious. They take pride in being attentive, deliver high quality service and focus on excellence. Every day is a new opportunity.

What looks most appealing to you here?
Law enforcement transcription team. These particular jobs involve 911 calls, jail calls, witness and suspect interviews, undercover wires, and more.

Medical transcription team. This covers a wide variety of fields from pathology, radiology, primary care, to orthopedic transcription work, and many others.

Financial transcription team. These jobs encompass typing quarterly reports, conference calls and earning calls.

Legal transcription. This set of jobs include transcribing court hearings, depositions, virtual court hearings, grand jury proceedings, and many other legal related recordings.

General transcription team. These jobs can be anything from research, to transcribing WWII radio audio clips. Each project is usually very unique and can be about pretty much anything.

Please understand that due to the high volume and time constraints we are not able to reply to every transcription job inquiry we receive, even though we’d like to.

Qualified candidates that we feel will be the best fit for Ditto Transcripts and our clients will be contacted directly by our office. If you do not hear back from us, please accept our apologies in advance.

Please also note, we DO NOT accept calls about submitted, or yet to be submitted, online transcription job applicants.

We are not able to hire or onboard any non United States based personnel at this time. Nor will we hire or onboard anyone who resides in California, New Jersey or Massachusetts at this time.

If you are interested in transcription employment, independent contractor work, or in possibly joining our team as a full-time employee, please fill out the form below.

Testing and proficiency
We do have an initiation test. You will be required to pass, with at least a 95% over a few tests. Grammar, spelling, a single person narrative audio file, and a multiple person interview if it’s necessary for the freelancer transcription work you’re applying for.

Online transcription job pay rates
We have a few different compensation options for our transcriptionists. Our online medical transcriptionists are almost all paid by the line, while our other transcriptionists (legal, law enforcement, academic, financial…) are almost all paid by the minute.

The following pay rates are ranges and will depend on experience, turn around time, shift, and difficulty of audio.

Legal and law enforcement: $0.80 – $1.10/minute

Academic, financial, general business: $0.80 – $1.10/minute

Medical: $0.07 – $0.10/line

There are some situations where you could be paid significantly higher because of the turn around time and complexity of research involved to produce a 99% accurate transcript. We’ve paid as high as $5.00/minute for court hearings needed overnight.

You will be paid fairly and above almost all of our competitors, because we want the best people possible working with us and our clients.

We pay our online independent contractors and employees on the 1st and the 15th of every month via direct deposit and Pay Pal.

Transcription employment resources
Still on the fence about what transcription work you want to apply for? We have more information about each type to help you decide.

At-Home Transcription Jobs
Law Enforcement Transcription Jobs
Medical Transcription Editor Jobs
Deposition Transcription Jobs
Legal Transcription Jobs From Home
Medical Transcription Jobs From Home
Fill out the form below, and if you meet our criteria we will get back to you as soon as we can. We look forward to meeting you!

If you are looking for online transcription employment, or to become an independent contractor, then look no further. Ditto Transcripts provides industry leading online transcription services to our customers in a variety of different fields, all across the United States.

We are always looking for skilled, committed, experienced and professional transcriptionists to add to our growing online transcription team.

We offer transcription jobs or employment and independent contractor positions for those who focus on excellence in their work, attention to detail, and those who maintain high quality service.

Current online transcription jobs and employment opportunities
transcription employment
Please also note, we DO NOT accept calls about submitted, or yet to be submitted, online transcription job applicants.

We are NOT able to hire or onboard any non United States based personnel at this time.
We are also NOT able to hire or onboard anyone who resides in California, New Jersey, or Massachusetts at this time.

Proposal Writer

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Proposal Writer

  • Are you a Proposal Writer with government contract experience looking for a new challenge?
  • Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Who we need:

As a Proposal Writer, you will play a key role on the team to support new business development efforts in written responses to Federal, State or Commercial RFIs, RFPs, and Market Research and other documents. You will also be responsible for serving as a writer for marketing materials, web content and other related activities as needed.

Position will work Remote in U.S.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What you’ll do:

  • Produce clear, persuasive, and articulate proposal sections; synthesize technical and other ideas from existing content and input from subject matter experts (SMEs) into easily understandable text; review and rewrite proposal sections and related proposal documents for complex State and Federal solicitations
  • Synthesize text and ideas from multiple authors, including SMEs and consultants; compile information for each section and edit language to ensure one voice; edit for consistency, clarity, grammar, and syntax, and compile with client requirements
  • Interview SMEs, consultants, product leads, program team members, and other resources to develop solution relevant content across multiple domain spaces including project management, software development, project implementation, hosting and related infrastructure services, IT service management, technical writing, and others
  • Research technical or business topics as necessary to ensure complete and accurate content
  • Manage multiple writing assignments and prioritize appropriately to meet strict deadlines
  • Support ongoing maintenance of proposal knowledge center artifacts, including technical and management boilerplate, past performance, executive summaries, and other artifacts
  • Write content for marketing campaigns, website copy social media, thought leadership articles, press releases, white papers, case studies, speaking engagements, and any collateral creation activities

Job Qualifications

What you’ll need:

Required Qualifications

  • Bachelor’s degree (Communications, English, Marketing, Business Management, Computer Science, or related) and at least 3 years of relatable experience to job, Or an equivalent combination of relatable work experience with proposals/RFP writing experience

Experience

  • 2 years minimum experience with State Government or Federal Health or Human services IT Proposal/ RFP writing experience
  • Understanding of IT-focused business and management concepts
  • Advanced proficiency in standard software applications (e.g., Microsoft Word, PowerPoint, Visio, SharePoint, Adobe Acrobat, etc.)
  • Proven track record of attention to detail with the ability to grasp, communicate, and translate complex ideas into writing

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

APPLY HERE

Equipment Return Specialist

The Equipment Return Specialist will handle the front-end processing of returns, repairs, and replacements in our SAP and Salesforce systems. This person will manage case entry in SAP and be asked to transfer that information from SAP to existing Salesforce cases.

Essential Duties and Responsibilities:

  • Become proficient in entering requests/transactions in SAP.
  • Manage incoming emails and work calendar.
  • Assist in Salesforce data entry.
  • Assist team members with administrative tasks and projects.
  • Secondary Responsibility to be added: Learn to create customer test plans in APNG software.
  • Assist in the creation of troubleshooting documents (converting a provided procedure into step-by-step guide).
  • Serve as the “Subject Matter Expert” on the team for all things SAP.

Education and Experience

  • College Degree or equivalent experience.
  • Preferably 2-3 years related experience along with SAP experience.

WHO IS NEOGEN:

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations – and in turn their consumers. What we do matters!

Neogen’s culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust – the principles which guide our everyday decision—making, include Openness, Honesty, Credibility, Respect, and Service. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.

At Neogen, we are extremely proud of our record of sustained growth, as well as our development and acquisition of advanced technology since our founding in 1982. Neogen has thrived — and will continue to thrive — because our employees thrive here.

APPLY HERE

Earn money with micro tasking


Make money. From anywhere, anytime!

People are happier if they are more financially independent. We can help you achieve this. Join our strong community and earn money easily and safely from wherever you want.

A GREAT COMMUNITY IS MADE EVEN BETTER BY YOU

You are important to us

In our community, everyone is an important part and makes their individual contribution. For this reason, we are able to offer diverse and good jobs.

  • Be part of a great community
  • Work with us and shape the future
  • We can’t do it without you. We need you!

Graphic Designer

We’re a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups alike, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we’ve become the comprehensive solution for all things freelancing.

Our Mission

At Twine, we recognize that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That’s where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they’re businesses or individual freelancers, to thrive in their creative endeavors.

About the Job

This is a remote position for a Graphic Designer/Digital Content Specialist who will provide a holistic approach to content strategy and creation for a US Professional services company offering tech-first services and solutions in marketing and advertising. The successful candidate will have a deep understanding of marketing principles, content creation, graphic design, and copywriting, and be able to apply that knowledge when owning content strategy and deliverables. Initially, you will be hired in the capacity of a contractor and will be compensated on a per-project basis.

Requirements

  • Design creatives in a digital-first environment and ensure cohesive brand communication
  • Support the businesses with the execution of creative design for marketing and communication collateral
  • Ensure consistent visual branding across all digital platforms, adhering to brand guidelines and maintaining a high standard of quality
  • Collaborate with cross-functional teams to meet project deadlines and deliver designs that align with business objectives
  • Leverage copywriting skills to ensure that content is aligned with client’s overall marketing initiatives
  • Support the businesses by managing and publishing their digital content, ensuring accuracy and consistency across multiple platforms and formats
  • Ability to work effectively both independently and as part of a team
  • The ideal candidate will be eager to learn and adapt in a fast-paced environment

Qualifications

  • Bachelor’s degree or higher is preferred
  • Must be able to provide proof-of-concept work through references, portfolio work, and certifications
  • Must have cross-platform skills to create digital content. Adobe Creative suite and Canva are ideal for this position
  • Must have copywriting experience. 2+ years experience is preferred
  • SEO and content management systems (CMS) experience is highly preferred
  • Ability to work effectively both independently and as part of a team
  • A strong ability to solve problems and develop unique designs
  • Excellent organizational, presentation, and written communication skills
  • Knowledge of the design process to create mechanicals and guide both internal and external resources in the execution of concepts

APPLY HERE

Copywriter

Location: NYC, DC, SF, CHI or remote

Bully Pulpit Interactive is an outcomes agency made up of strategists, data scientists, and artists. We come from politics, brands, and government and we communicate without barriers and measure what matters. BPI specializes in public affairs, corporate reputation, and social impact. A growing firm, we sit on both coasts and connect Silicon Valley technology, Madison Avenue creative, Washington policy and real people.

The Opportunity to Make an Impact

We are an ambitious, quickly expanding team looking for a Copywriter that can help us compete on a global scale. You are a Copywriter with the ability and drive to craft ads that make an impact for the biggest brands and the most important causes. This is an opportunity to develop award-winning, impactful and meaningful ad campaigns alongside a talented, growing team.

We are looking for a Copywriter to join our tight-knit and dedicated team. A smart, strategic, capital “C” Creative storyteller, you are constantly seeking new experiences, knowledge, and growth- because that’s what we are all about at BPI. If you are curious, driven, and hungry to make awesome ads that can have a real impact, this could be the role for you.

You Bring

  • A stellar portfolio that demonstrates a range of creative writing across various voices and mediums.
  • 3-5 years of copywriting experience, preferably at an advertising agency.
  • Ability to distill complex ideas into engaging, thoughtful copy. Your book shows a range of ads that makes audiences stop and pay attention.
  • Fluency in both digital and traditional channels, including advertising across social media platforms, television, OTV and other channels.
  • Exceptional communication skills, and the ability to sell your ideas to other team members.
  • A team-friendly, collaborative attitude.

Benefits

BPI offers a wide range of benefits to U.S.-based employees, including 100% company-paid medical, dental, and vision insurance, a 401(k) program with employer match up to 4%, generous time off for vacation, $50 monthly phone reimbursement, unlimited sick time, and 12 weeks of paid leave for new parents. BPI’s benefits prioritize employee wellness and progressive support to our diverse workforce.

BPI offers a comprehensive total compensation package for this role to include but not limited to a targeted base salary range of $130,000-$165,000, an annual discretionary bonus, and generous benefits. Actual base and bonus compensation will be determined by a wide variety of factors, such as skillset, level of experience, and other qualifications.

APPLY HERE

US Gambling Content Writer

Are you a talented Content Writer with knowledge and experience in the Gambling industry, with experience working on affiliate sites, looking to join a dynamic & forward-thinking Affiliate business aiming to expand its reach in these areas?

Looking for a flexible, remote role so you can work from anywhere in the world?

Do you have a strong editorial background, and are passionate about generating traffic through engaging, informative, SEO-optimized content?

If so, Finixio could be for you!

Our websites are extremely important to our business portfolio, and hence we are looking for a specialist within our markets.

As our US Gambling Content Writer, you’ll help build, expand and improve the existing content across our sites by deeply understanding the target audience and tailoring high-quality, engaging content to meet their specific needs.

Responsibilities:

  • Gain a deep understanding of the target audience and tailors content to address their specific needs.
  • Create high-quality and engaging content, aligning with detailed briefs while adhering to our brand’s tone of voice and style guide.
  • Craft top-tier, brand-consistent content for various channels, adapting styles and formats to suit diverse audiences and online platforms.
  • Support the team in content creation for owned websites, coordinating with freelancers or external agencies.
  • Edits and proofreads copy to ensure it meets rigorous editorial standards.
  • Ensures newly generated content aligns with overarching content and SEO strategies.
  • Regularly reviews published content to ensure alignment with the latest information and market trends.
  • Assists in market-specific keyword research, expansion, and optimization for SEO.
  • Implements SEO recommendations to enhance content visibility.
  • Ensures content compliance with market trends and regulations.
  • Adheres to the editorial calendar, meeting deadlines consistently.
  • Collaborates with the Design team to complement content with comprehensive videos and imagery.
  • Monitors and analyzes the performance of their own content to gauge user satisfaction and generates ideas for enhancing the content experience.

Requirements:

  • Minimum of 2-years experience in content writing or copywriting. Candidates should be able to present a portfolio of articles or relevant work.
  • Strong background in sports and/or gambling – ability to comfortably write about the sports betting industry.
  • Organized, self-motivated and results-oriented with a strong work ethic.
  • Experienced researcher and problem solver.
  • Meticulous attention to detail through proofreading and editing skills
  • Understanding of on-page SEO elements like meta tags, header tags, and URL structure.
  • Experience in conducting keyword research to identify relevant target terms

“What’s in it for me” we hear you ask?

  • A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine
  • An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects)
  • Build an organisation right from the “beginning”
  • Personal responsibility with a ton of autonomy
  • Truly remote working (Work anywhere in the world)
  • 33/30 PTO to ensure that you are staying well-rounded & rested
  • Market leading remuneration
  • A budget for your professional development and ongoing learning
  • An international team with over 40 nationalities

About us:

Based in Central London, but adopting a flexible and remote approach; Finixio is a Lead Generation and Affiliate Marketing company, building websites appealing to audiences worldwide. Our sites cover news, education, comparison and reviews, within the following exciting niches:

  • Cryptocurrency
  • Forex & Online Trading
  • Stocks & Shares
  • Personal Finance, Loans, Banking
  • Cyber Security & Software Technology
  • Casino & Online Gaming
  • Health & Nutrition

As part of a wider group, Finixio was formed in 2018 and is currently home to over 100 Websites / Brands – with more in the pipeline. It is a fantastic time to join our team of specialist digital marketers. With proven track records in our respective fields – we are well-funded, highly profitable (yes, already!), and primed for significant growth.

At Finixio, we Value:

  • Entrepreneurial spirit: We take initiative and seek out new opportunity
  • Excellence: We strive for the best in everything we do
  • Collaboration: We believe the best ideas come from working together
  • Innovation: We embrace new ideas and technologies

Our Culture is:

  • Diverse and Inclusive
  • Committed to continuous learning and development
  • Focused on work-life balance and flexibility
  • Celebrate our success and learning from failures
  • Fun and supportive, where everyone is genuinely encouraged to be themselves

APPLY HERE

Outpatient Facility Coder

The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Outpatient Facility Coder

Location: Remote (US Wide)  

Position Summary:

Responsible for assigning diagnostic and procedural codes to patient charts of moderate to high complexity levels using ICD-10-CM, ICD-10-PCS, and CPT, HCPCS and any other designated coding classification system in accordance with coding rules and regulations.

Education, Experience and Licensure

  • Outpatient Coding Experience, including observation & ambulatory surgery
  • Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA), or Certified Coding Specialist (CCS), and Minimum of two years technical outpatient coding experience, including observation and day surgery/ambulatory coding. Experience in computerized encoding and abstracting software (i.e. 3M)

Duties and Responsibilities:

Essential Functions

  • Reviews medical records for the determination and accurate assignment of all documented diagnoses and procedures.
  • Assigns and sequence codes based on medical record documentation.
  • Assigns appropriate discharge disposition. Abstracts and enters coded data and designated quality management data for hospital statistical and reporting requirements.
  • Communicates documentation improvement opportunities and coding issues (discrepancies, physician queries, etc.) to the appropriate personnel for follow up and resolution.
  • Serves as a functional resource for entry-level coders and mentors/trains other coders as needed.
  • Codes any and all types of outpatient records
  • May perform other duties as necessary to meet company and department objectives

APPLY HERE

Contracts Specialist II

The mission of the Allen Institute is to unlock the complexities of bioscience and advance our knowledge to improve human health. Using an open science, multi-scale, team-oriented approach, the Allen Institute focuses on accelerating foundational research, developing standards and models, and cultivating new ideas to make a broad, transformational impact on science.

The mission of the Allen Institute administration team is to provide support and structure to the scientific divisions. Coinciding with the team science approach, administration helps facilitate team learning and the overall mission of the institute.

The Contracts Specialist II works directly with the Allen Institute’s legal team supporting contracts across the organization as well as other compliance and corporate matters as needed. Under the supervision of an attorney, this role provides top-notch service-oriented support for contract transactions, including drafting, reviewing, negotiating, and managing commercial contracts. This role performs a broad range of assignments, simple to complex, involving application and legal knowledge and skills and responds to questions of legal interpretation and first impression, working independently on his or her workload. The Contracts Specialist II is a self-starter with the ability to manage stressful situations with diplomacy and tact, and has a combination of project ownership mentality, intellectual curiosity and roll up your sleeves attitude.

The Allen Institute believes that team science significantly benefits from the participation of diverse voices, experiences and backgrounds. High-quality science can only be produced when it includes different perspectives. We are committed to increasing diversity across every team and encourage people from all backgrounds to apply for this role.

Essential Functions

  • With attorney supervision, provide contract support for standard agreements and execute on the Allen Institute contracts process, including:
    • Review, draft, and negotiate agreements such as services agreements, non-disclosure agreements, collaborative research agreements, and simple amendments
    • Create first draft of contracts using information gathered from clients
    • Manage incoming and outgoing contract requests, including contract and database entry processes
    • Manage internal contract approvals and signature process
  • Maintain and manage Contracts SharePoint files and maintain organizational file structure
  • Assists with contract database management
  • Support maintenance of form libraries and work with other members of the legal team to build out and maintain internal policy and process documentation
  • Work with attorneys to help support contract needs of internal business clients and assist with projects in other areas of the legal department as needed
  • Provide consistent, efficient, and excellent service and work product to clients; seeks and incorporates feedback from multiple sources; strives to add value beyond the immediate requests from clients
  • Understand implications of own work to long-range legal department and Allen Institute mission and goals; demonstrates holistic understanding of Allen Institute to advance its mission, vision and values
  • Consistently works collaboratively and foster collaboration and respect with team members and peers across the Allen Institute

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Required Education and Experience

  • High School Diploma or equivalent
  • Minimum 2 years of related experience

Preferred Education and Experience

  • Bachelor’s degree and at least 2-4 years of relevant experience managing contracts drafting, negotiation, and process improvements
  • In-house experience, nonprofit experience, and/or biotech experience
  • Proficient in Microsoft Office 365 products, Convercent, Adobe and Inteum/Minuet
  • Experience with Oracle and ADP preferred

Position Type/Expected Hours of Work

  • This role is currently able to work in a hybrid work environment. We are a Washington State employer, and any remote work must be performed in Washington State.

Additional Comments

  • **Please note, this opportunity does not offerrelocation assistance or work visa sponsorship**

Annualized Salary Range

$75,003 – $105,004*

* Final salary depends on the required education for the role, experience, level of skills relevant to the role, and work location, where applicable.

Benefits

Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the Allen Institute’s Benefits Guide. These benefits include medical, dental, vision, and basic life insurance. Employees are also eligible to enroll in the Allen Institute’s 401k plan. Paid time off is also available as outlined in the Allen Institutes Benefits Guide.

APPLY HERE

Senior Editor – The Penny Hoarder

Since opening our doors in 2001, Clearlink has been committed to growth and opportunity. We value a people-first mentality by providing our employees with resources and flexibility to live their best lives. Our people build brands that help our users and customers make decisions that improve their lives. We cultivate an environment that helps each Clearlinker excel in the ever-changing digital marketing and tech industry. Our team of Clearlinkers are highly driveninquisitivediverseempathetic, and exceptionally passionate individuals. We create a culture of belonging and inclusion, and invite everyone to Act as an Owner – to speak up, share ideas, and safely bring their whole selves to work.

Whether you’re applying for a position at Clearlink, The Penny Hoarder, Portent, or any of our other brands; we are all a part of the “One Clearlink” mission.

Perks Just For You

  • Medical/Vision/Dental – Low cost competitive health coverage options with employer paid counseling services available for you and your family. 
  • 401(k) Matching – Start investing in your future after only 2 months of employment, employer matching starts at ~3%.
  • Lifestyle Spending Account – Employer paid spending account to use toward physical, financial, and emotional well-being expenses.
  • Flexible Time Off – Competitive time off balances. Accrued on a weekly basis (we’re paid weekly too!)
  • Learning and Growth Opportunities – We have tuition reimbursement plans and a dedicated Learning and Development team.
  • Paid Parental Leave – Employees can benefit from 2 weeks paid parental leave during their first year, and up to 6 weeks following one year of employment.
  • Legacy Awards – Whether it’s a cash bonus or additional time off, each year you remain with Clearlink we celebrate your anniversary with a fun reward.

Who We’re Looking for – Senior Editor

If you love helping people navigate their everyday lives with practical, actionable content, you’ve come to the right place. We cover personal finance, safety in every sense of the word, small business topics, and moving, and we need someone to manage our talented editorial team and lead publishing efforts with a reader-first mindset.

As a Senior Editor, you’ll work alongside the Managing Editor as a leader on the editorial team, ensuring our content supports and drives forward the overall brand strategy and bottom line. You will play a key role in defining the brand identity, content methodology, and editorial strategy, developing, editing, and delivering best-in-class content that engages audiences.

We need someone who will not only edit for clarity and proper usage but will passionately advocate for our readers and revise our content to help our readers understand our areas of expertise. You will coach writers on craft, elevate their work, and champion their wins.

We need someone who puts the reader first, notices little details, juggles multiple projects at once, gives clear written and verbal feedback, and always meets deadlines. You should also love working collaboratively with writers and other team members to create the best content possible.

The Impact You Will Make

  • Manage an editorial team of internal and/or external contributors who deliver projects across multiple distribution channels
  • Execute the editorial strategy for their site, as defined by the Managing Editor, including standards in methodology, research, and content publishing
  • Review, edit, and proofread content to maintain quality standards and consistency across the site
  • Support content reporting by maintaining accurate content inventories and content throughput in AirTable, regularly draw insights from reporting and integrate learning into the content plan
  • Assign articles to writers and freelancers with an eye toward organic channels (search, social, email, referral, SMS)
  • Lead content planning and pitch meetings, including offering up original content ideas while also refining others’ pitches to align with the editorial mission and business goals
  • Ability to upload content pieces into WordPress using our content management system.
  • Manage multiple projects at once and always meet deadlines.
  • Collaborate with managing editor, editors, SEO specialists, project managers, and designers to own strategic projects
  • Give career coaching and craft-specific feedback to writers to increase their impact
  • Support expansion by helping to recruit highly talented people
  • Embrace giving and receiving candid feedback both to and from your direct reports and leadership
  • Champion UX/editing/writing best practices
  • Use subject-matter expertise and news judgment to level up our content
  • Be an authority in the industry and learn from competitors’ content
  • Help inform weekly editorial briefings

What You Need

  • Established expertise in journalism/digital media, with a strong editing portfolio of consumer-focused content
  • Demonstrated skill in helping others write clear, concise, compelling content
  • Ability to edit quickly and efficiently while maintaining high content quality
  • Experience delivering feedback to writers through both written comments and face-to-face interactions
  • Experience managing a team of writers, editors, and/or freelance contributors
  • Strong understanding of CMS (such as WordPress)
  • Solid understanding of SEO, social, email, and PPC and how they interact with editorial content
  • Solid organizational skills and ability to self-manage time
  • Ability to help shape in-house style guidelines
  • Enthusiasm for collaboration and a willingness to share ideas openly with writers, designers, content strategists, and other team members
  • Other Considerations
    • 3+ years of demonstrated leadership and/or management experience
    • 3+ years in advertising, online marketing, journalism, media, news, or publishing
    • 5+ years in writing and editing
    • Ability to complete test project
    • Subject matter expertise in personal finance or financial planning is a plus

APPLY HERE

Freelance Traffic and Copy Administrator – Big Ten Network

FOX Sports, the industry leader in live events, is the umbrella entity representing Fox Corporation’s wide array of multi-platform US-based sports assets. Built with brands capable of reaching more than 100 million viewers in a single weekend, FOX Sports includes the sports television arm of the FOX Network; FS1, FS2, FOX Soccer Plus and FOX Deportes, as well as a joint-venture business in the Big Ten Network and digital properties including http://FOXSports.com and the FOX Sports App. FOX Sports has delivered the most watched television program, NFL’s America’s Game of the Week on FOX, for fourteen consecutive years.

JOB DESCRIPTION

Big Ten Network (BTN) is seeking a Freelance Traffic & Copy Administrator to assist with the administration of television advertising campaigns on the Network. The Traffic department is responsible for creating and executing the daily programming logs of the Network and inputting and monitoring the implementation of all advertising campaigns. The Traffic & Copy Administrator will work closely with the sales, pricing & planning, and programming departments and will report to the Supervisor, Traffic & Copy. This is a freelance position that will require approximately 20-30 hours per week from August through April. This position is classified as remote-based but may require occasional travel to BTN headquarters in Chicago.

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Provide backup and assistance to the entire Traffic Department
  • Input commercial instructions and new spots utilizing WideOrbit Network (WON) traffic system
  • Work with Sales Planners and Account Executives to ensure proper commercials are on air
  • Compile and distribute weekly Nielsen Reports

WHAT YOU WILL NEED

  • 1+ years of experience in Network traffic and/or copy operations
  • Ability to multitask, manage and follow through on multiple projects, prioritize duties, and handle a high-volume workload
  • Ability to work independently and in a team environment
  • Exceptional organizational skills with meticulous attention to detail
  • Excellent communication and customer service skills
  • Effectively identify and analyze problems and recommend solutions to address challenges

NICE TO HAVE BUT NOT A DEALBREAKER

  • Strong working knowledge of Google Suite and Microsoft Office


Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $21.50-21.50 per hour. We provide Freelancers medical/dental/vision insurance and 401k after they meet eligibility criteria and any State required time-off, in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

APPLY HERE

Editor

Purdue Marketing and Communications, the 2020 American Marketing Association’s Higher Ed Marketing Team of the Year and the innovative team behind Purdue’s selection, for three years in a row, as the only university named to Fast Company’s  list of Brands That Matter, is seeking an Editor.

Under the direction of the Senior Manager, Editorial Operations, the Editor will be integral to quality control as Purdue’s central communications team ensures that the university story is told at its best. Primary responsibilities will be general editing; copy editing for proper grammar, spelling, and punctuation; and fact-checking, including ensuring that faculty/administrative titles and the names of iconic campus locations and buildings are presented accurately. The Editor will also participate in Purdue’s Editorial Style Guide committee.

The Editor will work on both online and print projects, including Purdue Today (Purdue’s daily online newsletter), news releases on research and university initiatives, executive communications, event announcements, feature stories, recruitment materials, social media posts, advertisements, brochures, videos captions and on-screen text, and more.

The Editor will be proficient in Associated Press style, have strong grammar skills, have familiarity with Photoshop (or ability to learn), and be able to work closely and collegially with others.


Duties and Responsibilities

  • Perform editing that supports Purdue’s brand voice and ensures accuracy, clarity, proper grammar, conformance to Associated Press and Purdue style, and appropriate tone.
  • Edit photos/images with Photoshop and post to online platforms/databases.
  • Fact-check content, including faculty, administrative and other titles and the names of campus landmarks, buildings and locations.
  • Participate in Editorial Style Guide committee.
  • Provide backup for Senior Editor and Senior Manager of Editorial Operations.

This position is remote and can be performed from any geographic location. This posting represents multiple vacancies. 

Qualifications

​​​​​​Required:

  • Bachelor’s degree in communications, marketing, English, journalism, public relations, or related field
  • Three (3) years of professional writing and/or editing experience
  • Experience creating compelling messages for different target demographics. 
  • An equivalent combination of education and experience may be accepted. 
  • Excellent content and copy editing skills
  • Ability to operate with limited supervision and work quickly
  • Eagerness to share and promote the outstanding work being done at Purdue
  • Proficiency in MS Office (Word, Excel, PowerPoint), familiarity with or willingness to learn Photoshop and Acrobat/PDF markup tools, and willingness to learn other software and digital platforms, including media databases and web content management systems such as Cascade and WordPress
  • Proficiency in AP Style
  • Understanding of writing applications in traditional and emerging channels, including social media
  • Ability to edit verbose content into a concise main message 
  • Consistent quality control in work 
  • Demonstrated ability to adapt style of copy to various audiences, purposes or media
  • Strong organizational abilities, including time and resource management
  • Ability to establish and maintain positive working relationships with external and internal constituents
  • Work outside the hours of 8 a.m. to 5 p.m. ET is required occasionally

Preferred: 

  • Journalism, broadcast and/or PR experience
  • External or in-house agency experience 
     

Additional Information: 

  • To learn more about Purdue’s benefits summary 
  •  An editing test will be part of the interview process
  • Purdue will not sponsor employment authorization for this position  
  • A background check will be required for employment in this position
  • FLSA: Exempt (Not Eligible For Overtime)
  • Retirement Eligibility:  Defined Contribution Waiting Period

APPLY HERE

Associate City Editor, Eater (Part-Time)

Eater is looking for an experienced reporter and editor to contribute news stories, reports, and maps to the Los Angeles city site, one of its marquee publications. The associate editor will produce stories daily, including news articles on restaurant openings, high-touch maps and service guides, as well as occasional trends pieces and medium-length features. They will assist the senior editor and lead editor in setting the tone for Eater LA, helping to capture the breadth and depth of the dining scene with an eye for diverse voices, cuisines, and neighborhoods across Los Angeles. The person in the role will be tenacious in breaking news, tracking restaurants through their full life-cycle, and bring a sharp tastemaking sensibility to Eater’s service maps and guides. The role will also involve editing other writers and packaging stories for Eater LA’s social audience, so a high attention to detail is essential. The associate editor should come with an avalanche of fresh ideas to make Eater LA a must-read publication for dining enthusiasts.  

WHO WE ARE

Eater, the national food publication with outlets across the country, is at the forefront of reporting on the restaurant industry, shaping food culture with its award-winning journalism and programming, and telling people where to eat with its beloved maps and guides.

Eater is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

  • Write daily news stories, trends reports, and medium-length features, as well as service-oriented pieces such as maps and guides
  • Assist with editing duties as needed, including reading work from freelance writers
  • Ensure all copy meets Eater’s style guide, SEO goals, and editorial standards
  • Track openings, closures, and develop sources including chefs, restaurateurs, relevant spokespeople, and alternative sources for coverage as needed
  • Assist with publishing on X/Twitter, Facebook, Instagram, and producing newsletters for Eater LA, keeping in line with Eater’s standards
  • Participate in cross-brand efforts and collaboration with the national Eater.com team as needed
  • Juggle daily news coverage and service updates with ongoing enterprise stories while adhering to deadlines
  • Assist with editorial administrative tasks as needed

WHO YOU ARE

  • Experience in journalism, particularly with breaking daily news, developing sources, and covering a beat
  • A wealth of ideas for and practiced ability to execute ambitious storytelling
  • Comfort with cold calling, quick deadlines, and a sense of urgency surrounding the fast pace of digital news
  • A desire and interest in understanding of the food and restaurant culture in Los Angeles, covering communities, and cultivating diverse sources
  • A drive to continue Eater’s reputation as the number one source furthering the conversations about the restaurant world in your city
  • Attention to detail, news judgment, and careful eye for accuracy
  • Interest in digital headline writing, analytics, and social media publishing

Bonus points for: 

  • Experience covering business, real estate, hospitality, or legal matters
  • Fluency in languages other than English
  • Experience with photography, analytics, Instagram

If you think you have what it takes, but don’t meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

APPLY HERE

Content Manager

WORKING TITLE:  Content Manager

SUMMARY OF POSITION ROLE/RESPONSIBILITIES: We are seeking a detail-oriented and collaborative individual to join our team as a Web Content Manager for a specific time period, to assist with the launch of our new College of the Arts website.  This position would be paid hourly and start as soon as possible at full-time (40 hours/week), continuing at full time until the launch of the website, which is expected in March 2024.  The position would then reduce to approximately 20-30 hours/week for 6 weeks after launch.

In this pivotal role, you will be instrumental in assisting the launch of our new college website by working closely with subject matter experts in the college, members of the Pixo (website creation company) team, and the college’s communications team ensuring content accuracy, and editing and creating content for a new component-based content management system (CMS). You will receive training on the use of the CMS and best practices for web writing and content optimization.  You will also have regular meetings with Pixo and the college’s communications team to assist with prioritization and support your work.

The successful candidate will bring previous experience in web content creation, editing, and/or migration.  No prior knowledge of the college or arts background required. 

Your dedication to maintaining quality and collaborating effectively will be crucial in ensuring a successful website launch. 

ESSENTIAL FUNCTIONS OF THE JOB

  • Content creation:
  • Receive training on the new component-based content management system (CMS) for the upcoming website.
  • Create pages and format content within the new CMS, ensuring a seamless transition.
  • Content collaboration:
  • Coordinate and partner with subject matter experts in the college to review and edit existing website content to align with the new website’s structure and goals.
  • Facilitate open communication between teams and related subject matter experts to gather necessary information and insights to ensure accuracy of content.
  • Content writing and optimization:
  • Receive training on best practices for web writing and content optimization to enhance user engagement and search visibility.
  • Apply best practices to ensure content is readable, correct, and findable.

Liaison and coordination:

  • Serve as a bridge between subject matter experts and technical teams, ensuring accurate representation of content within the new CMS.
  • Set timelines and deadlines for subject matter experts’ content input, keeping that aspect of the project within deadlines. Notify the college’s communications team when deadlines are not being met.
  • Quality assurance:
  • Conduct reviews of migrated content to ensure accuracy, consistency, and adherence to brand guidelines.
  • Address any formatting or layout issues that may arise during the migration process.

THE COLLEGE OF THE ARTS: The mission of the College of the Arts is to be a transformative community, responding to and generating paradigmatic shifts in the arts and beyond.  We achieve the university’s mission by training professionals and educating students as artists and scholars, while developing their capacities for critical study, creative practice, and provocation.  The College offers baccalaureate, masters, and doctoral degrees. Approximately 1,700 students are pursuing majors in degrees offered by the College of the Arts under the direction of 130 faculty members in its three accredited schools— the School of Art + Art History, the School of Music, and the School of Theatre + Dance, and in the Center for Arts in Medicine, the Digital Worlds Institute, and the Center for Arts, Migration, and Entrepreneurship. In addition, the college comprises the University Galleries, and the University level of the New World School of the Arts in Miami. 

The University of Florida: The University of Florida is a comprehensive learning institution built on a land grant foundation, ranked one of the top five best public universities in the nation in U.S. News & World Report. We are The Gator Nation, a diverse community dedicated to excellence in education and research and shaping a better future for Florida, the nation and the world. Our mission is to enable our students to lead and influence the next generation and beyond for economic, cultural and societal benefit. UF is a graduate research institution with more than 50,000 students and membership in the prestigious Association of American Universities. Gainesville, which is consistently ranked as one of the nation’s most livable cities, is located midway between the Gulf of Mexico and the Atlantic Ocean. Together, the University and the community comprise the educational, medical and cultural center of North Central Florida, with outstanding resources such as the University of Florida Performing Arts (Phillips Center for the Performing Arts, the Squitieri Studio Theatre, the Baughman Center, University Auditorium), the Harn Museum of Art, the Florida Museum of Natural History and in the community, the Hippodrome State Theatre and Dance Alive National Ballet.

Expected Salary:

$24.99/hour ($52,179.12 annual) – $25.99/hour ($54,237.12 annual) Based on qualifications and experience.  Eligible for comprehensive benefits package.

Minimum Requirements:

Evidence of success in working with subject matter experts to learn and understand new content material to effectively communicate that content to others.

Open, welcoming, and calm communication and interpersonal skills that allow for smooth collaboration with diverse teams and individuals.

Ability to quickly learn and adapt to new content management systems and technical tools.

Previous experience in content creation, editing, and/or migration

Familiarity with web writing best practices and basic understanding of Search Engine Optimization (SEO) principles.

Organizational skills to manage multiple tasks and meet deadlines effectively.

Evidence of success in promoting an environment that advances pluralism, curiosity, open discourse, and the well-being of all.

Preferred Qualifications:

Basic understanding of web design concepts

Project management experience

Application Deadline: To ensure consideration, all application documents must be submitted by November 5, 2023. 

Application Process: Applications must be submitted via the University of Florida’s online application system.  Online applications must include the following: (1) a cover letter; (2) a curriculum vitae; and (3) names and contact information of three professional references. Additional materials may be requested at a later time.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

APPLY HERE

Data Capture Specialist

At Zotec Partners, our People make it happen.

Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work.

Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life.

We’re seeking a Data Capture Specialist to join us.

As a Data Capture Specialist, you will be responsible for ensuring medical claims are processed in a timely manner by investigating and resolving carrier issues.
What you’ll do:
Translate insurance carriers that come from client electronic demographic files
Research pending medical claims to identify the appropriate carrier
Utilize cZar Reports to prioritize clients by volume/aging/SLA
Work alerts daily for any client cross referencing issues
Create carriers when required
Identify special client specific rules/carriers
Review audit reports and make appropriate updates
Work on special projects as needed
What you’ll bring to Zotec:
High School diploma or equivalent
Medical billing experience working with explanation of benefits (EOBs) and AR follow-up preferred
Experience analyzing and interpreting medical insurance plan information required
Detail oriented and must be self-motivated
Ability to multitask in a fast-paced environment
Strong attention to detail
Good problem solving skills
Ability to follow-through, assume responsibility and use good judgment
Ability to prioritize workload and meet specific goals and objectives timely
Ability to maintain professionalism in stressful situations
Ability to work as part of a team
At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we’d like to talk to you!

Learn more about our organization, by visiting us at www.zotecpartners.com

E-Verify and Equal Opportunity Employer

Claims Processor 2

Are you interested in joining a team of experienced healthcare experts and have the ability to shape and transform the healthcare delivery system? At our family of companies, everything we do is to help improve the lives of the nearly 12 million Medicare beneficiaries we serve and 700,000 health care providers who care for them. It is our goal to help create a better health experience for all consumers. Join our winning culture and help transform Medicare for the millions of people who rely on its services.

Benefits info:
•    Medical, dental, vision, life and supplemental insurance plans effective the first day of the month following date of hire
•    Short- and long-term disability benefits 
•    401(k) plan with company match and immediate vesting
•    Free telehealth benefits
•    Free gym memberships
•    Employee Incentive Plan
•    Employee Assistance Program
•    Rewards and Recognition Programs
•    Paid Time Off and Paid Sick Leave 

SUMMARY STATEMENT
This position is responsible for entering paper and/or electronic claims into the claims system and examining and determining whether to return, request additional information, deny or pay claims following organizational policies and procedures after entry.

ESSENTIAL DUTIES & RESPONSIBILITIES 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This list of essential job functions is not exhaustive and may be supplemented as necessary.

90% of time will be spent on one or more of the following activities depending on assignments:
•    Accurately examine, interpret and enter claims; resolve edits and first/second level suspense utilizing the claims processing system. 
•    Perform necessary research and effectively make decisions to properly adjudicate claims utilizing processing manual. 
•    Identify and communicate problems relevant to the claims processing system and the processing manual and/or guidelines. 
•    Adhere to all established standard operating procedures.   
•    Support continuous improvement by identifying process improvements and/or quality enhancements.  
•    Initiate and respond to written and verbal communications from internal and external sources. 

10% Performs other duties as the supervisor may, from time to time, deem necessary.

REQUIRED QUALIFICATIONS 
•    High School Diploma or GED 
•    1 year of data entry experience, including accurate keyboard skills
•    Proficient with PC’s and in Windows based environments; including Microsoft Office (Word, Excel, Outlook)
•    Demonstrated analytical skills
•    Strong verbal and written communication skills 
•    Strong interpersonal skills

PREFERRED QUALIFICATIONS
•    Knowledgeable of medical terminology, procedure and denial codes


The Federal Government and the Centers for Medicare & Medicaid Services (CMS) may require applicants to have lived in the United States for a minimum of three (3) years out of the last five (5) years to be employed with the Company.  These years of residence do not have to be consecutive.


“We are an Equal Opportunity Employer/Protected Veteran/Disabled”
 

Financial Purchase Specialist – Part Time

Description

Company Overview

RTS Financial, a Shamrock brand, is a factoring company that provides working capital solutions to businesses across multiple industries, primarily trucking and oilfield services. By providing accounts receivable financing, we help our customers build the cash flow necessary to grow their companies.

Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock has regularly been named “Best Places to Work” by the Kansas City Business Journal. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Laredo, Midland, Nashville and Phoenix.

Responsibilities

RTS Financial and Shamrock Trading Corporation are looking for a Financial Purchase Specialist. This position is responsible for reviewing, auditing and processing invoices and related documentation per procedural and contractual requirements. The Financial Purchase Specialist will focus on the daily purchase queues of designated client portfolios

  • Daily account review and audit procedures for RTS Financial customers
  • Regularly update account information to maintain customer records
  • Prepare audit reports by collecting and analyzing customer information to ensure that purchases are billed and processed correctly
  • Maintain financial account details to ensure that processing customer adjustments are done correctly
  • Provide daily funding for assigned work queues
  • Perform risk assessments and ensure that procedures are in place and followed to minimize risk associated with funding client accounts
  • Manage purchase issues, including clarifying the issue, determining the cause, expediting the correction or adjustment and following up to ensure resolution
  • Other duties as assigned
  • Note: This is a part-time position and fully remote. Hours are Monday – Friday, 8 AM – 12 PM
  • Hourly range: $20-25 per hour

Qualifications

  • Bachelor’s degree in business administration, finance or related field preferred, but not required.
  • Reliable high speed internet connection (required for remote workers)
  • Effective verbal, written and interpersonal communication skills
  • Problem-solving and conflict-resolution skills
  • Detail orientated with analytical and technical skills
  • Proficient in Microsoft Office and data entry
  • Demonstrated ability to meet deadlines
  • Experience in the financial industry a plus
  • Company issued laptop and monitor/s provided 

#LI-MK #LI-Remote #rtsfinancial

Claims Examiner

Date:  Oct 26, 2023

Location:  

Remote, Remote, US

Requisition ID:  5276

Description: 

Are you ready to take your next big career step with a respected BPO services company? Join us at Firstsource Transaction Services! We are a leading Business Process Management company, providing customer-centric business process services. With a diverse array of resources, we can tap into our talent pools to ensure client proximity, deep market and domain expertise, and superior communication; called our ‘Right-shore’ delivery model. We leverage this model to serve organizations in the Banking, Financial Services and Insurance, Healthcare, Telecommunications & Media verticals. Our brand’s promise is – Business Process. Simplified.

Due to our continued growth, Firstsource is looking for Provider Data Specialist

Responsible for performing manual provider demographic and contract linkage loads and maintenance based on work requests for physician groups, while ensuring we synchronize multiple systems platforms. 

Qualifications – External

Responsibilities:

  • Processing and data entry for routine types of physician and contract linkage transactions such as:
    • Load new physician demographics and contract linkage using the appropriate loading instruction guidelines (i.e. Managed Care Forms, Provider Data Loading Templates, etc.)
    • Perform physician demographics and contract linkage data using the appropriate loading instruction guidelines (i.e. Managed Care Forms, Provider Data Loading Templates, etc.)
    • Responsible for ensuring all data elements necessary to complete the request are provided and responds to the submitter with a detailed outline if additional information is needed
    • Use desk-top macros whenever possible to ensure data loading accuracy and efficiency
    • Send large requests capable of being automated as defined by management to the AST
  • Provide excellent customer service to customers (physician, health plans, affiliates, delegates, insured, and all associated business partners) by:
    • Quickly and accurately identifying and assessing customer needs and taking appropriate action steps to satisfy those needs
    • Solve problems systematically using sound business judgment and following through on commitments using an automated approach whenever possible
    • Respond to customers in a polite and professional manner
    • Complete assigned work within established TAT and Quality metrics while remaining within downtime parameters to ensure customer satisfaction
    • Establish successful working relationship with business partners
  • Ability to resolve quality validation issues concerning any quality process
  • Consistently meet established service, productivity, and quality standards
  • Special projects as required

Qualifications:

Pre-Requisites

  • High school diploma or equivalent
  • Basic knowledge of the health care industry and managed care preferred
  • Working knowledge of systems platforms preferred
  • Excellent telephone/customer service skills required
  • PC skills (Power Point, Word, Excel, Access, Lotus Notes, Intranet) preferred
  • Data entry experience preferred
  • Strong customer service orientation required
  • Excellent attendance
  • Ability to work independently

Critical Success Factors

  • Strong communication skills
  • Attention to detail
  • Quality focused
  • Decision making skills
  • Organizational skills
  • Problem solving
  • Team player
  • Self starter who needs minimal direction

We are an Equal Opportunity Employer.  All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Data Processing Analyst (Startups and Funding Cycles)

NATIONAL CAPITAL REGION /

SUPPORTNINJA CAREERS – DATA ENTRY/DATA PROCESSING ANALYSTS /

PROJECT BASED

/ REMOTE

APPLY FOR THIS JOB

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo. 

What does a day in the life as a Data Processing Analyst look like?

  • Execute fast, accurate transaction processing including data parsing, data entry, and data enrichment
  • Closely follow process workflows, and support the implementation of projects as directed by leadership
  • Collaborate closely with team leader or manager regarding issues or concerns with daily tasks and activities
  • Enrich data through research, and generate reports and analytics as needed
  • Consistently perform with high accuracy and attention to detail
  • Review tasks of junior members for completion and quality of work

What are the required qualifications for a Data Processing Analyst?

  • Minimum of 1 year of experience as a data processing analyst or similar role
  • Familiarity with Startups and the Funding cycles.
  • Average written and verbal communication skills
  • Proficient in Microsoft Excel and Google Sheets
  • Experienced with any CRM platforms
  • Willing to work on a project-based setup

Ninja Perks and Benefits

●     Competitive compensation

●     Adherence to government-mandated benefits

●     Retirement Savings Program with Company Matching

●     Life Insurance

●     HMO on day 1

●     Paid time off, birthday leave

●     Bonus and incentive plans

●     Opportunities for skills training and personal and professional development

●     Employee Referral Program

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Live Stream Moderator – US English


The Social Element:

Hello! We are a leading global independent full service social media agency, founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.

We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.

The Opportunity 🎮

Our Social Media Moderators protect our clients’ brands and make sure their reputation is kept safe at all times; they are key in providing a positive social experience for all users, while being aware of any potential issues on the social media platforms.

As a Live stream Moderator, you are responsible for keeping the chat clean, moderating behaviour and enforcing the rules of the stream with the aim to ensure the chat is friendly and civil. This means moderating the chat for insults, offensive language, inappropriate content and spam. In this type of work, you’ll be monitoring incoming social feeds in real time!

What You’ll Do 📅

  • Moderating live comments in accordance with The Social Element guidelines and client-specific guidelines.
  • Carrying out moderation and training accordingly to the times scheduled in the project schedule
  • Offering support to other moderators who need assistance as well as mentoring new moderators and supporting them
  • Complete shift reports using templates provided according to individual project requirements

Currently we are looking for people who would like to work with The Social Element on an ad hoc project basis. We have many live events throughout the year where we need talented professionals to come onboard and support us – we would love to starting building a relationship with you!

Working Hours 🕑

This is temporary and occasional work. Ideally, we are looking for candidates who have flexibility to work across weekdays, evenings and weekends to cover all project hours. Working times may change and the amount of hours you will be required to work may increase or decrease depending on the needs of the projects.

Child Protection

At The Social Element, we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children, regardless of their age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.

Requirements

💬 Excellent US English level: As you’ll be reviewing comments in US English having outstanding written communication skills and the ability to read between the lines is a must.

📝 Ability and feeling comfortable working in fast-paced environments with the ability to multitask and navigate a fast-moving live chat.

🧑‍🤝‍🧑 Background experience: either in moderation, and/or community management, or a gamer & live stream enthusiast.

📱Social Media knowledge: Experience in using either Twitch, Discord, Facebook, Twitter, Instagram, in particularly live streaming platforms e.g. Twitch, TikTok, YouTube, Vimeo, etc.

📈 Ability to be assertive and decisive when making judgement calls.

✨ A self-motivated social media expert who is comfortable working remotely.

🎮If you have any personal or professional experience in gaming, live streaming and any type of moderation, we’d love to hear from you!! ❤️

IT Policy 💻

We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:

  • Operating system Windows 10 64bits or higher / MAC OS X version 12 (Monterey) or higher. We do not support Windows 8 or older / MacOS Big Sur or older.
  • i5 8th generation or faster 64-bit (x64) processor
  • At least 8GB RAM (16GB recommended)
  • Internet speed is 20Mbps download / 1Mbps upload (50Mbps download / 5Mbps upload is recommended)
  • 40 GB available HDD (SSD recommended)
  • A Webcam and headset
  • Android or iOS device for 2FA

Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.

The Social Element values

Work according to the company values

Do it Well 💪

Be One Team 🧑‍🤝‍🧑

Do the Right Thing ✔️

Keep Pioneering 💡

Make Them Smile 😃

Our Diversity, Equality & Inclusion Commitment

We are proud to be an Equal Opportunity employer. Our hiring process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you! 🙂

How To Apply 🖊️

Simply upload your resume and answer the application questions. You can either share a covering letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video.💙

  • Your gaming and live stream experience
  • Availability to work
  • Why you are interested in this type of work

Digital Content Specialist

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Responsible for collaborating with the Digital Content team to write and edit content for all university partner websites.  Also responsible for posting and updating and occasionally cleaning up outdated content.

Responsible for keeping information displayed on the sites fresh, informative and appealing.  The “content strategy” is to create, write and manage content to achieve business goals and be a voice for GCE clients. 

Grand Canyon Education is a Phoenix-based organization, but remote opportunities are available.

What you will do:

  • Assist with executing content marketing initiatives to drive website traffic and leads.
  • Responsible for maintaining/enhancing university partner blogs, including content creation.
  • May participate in client-facing meetings as needed to ensure effective understanding of the agreed upon content strategy ensuring that the strategy is doable.
  • Review and edit copy for all university partner websites, taking into account both SEO and digital content best practices, voice, style and layout and maintaining website copy documents to ensure all content is tracked and up to date.
  • Responsible for all the university partner web content, including writing, editing, optimizing and organizing new and existing content.
  • Maintain effective business relationships with university client(s), internal marketing partners, and other stakeholders.
  • Collaborate with Digital Content Marketing team to ensure all pages are optimized.
  • Ensure defined brand strategy is applied in all published content.
  • May assist with overseeing student workers who update content for blogs; scheduling, coaching and reviewing and editing their content.
  • Other duties as assigned.

Equipment Used and Responsibility:

  • Writing, editing and optimizing blogs and websites utilizing SEO best practices
  • AP style writing
  • Marketing analytics, ROI metrics and earned value assessment
  • Microsoft Office suite (Word, Outlook, Project, Excel, PowerPoint, and Publisher),  project management software, CMS, SEO platforms

What you will have:

  • Bachelor’s degree in marketing, writing, English, or public relations, communications or related fields
  • Minimum of two years’ experience developing content for web
  • Demonstrated experience writing, editing and optimizing web content and blogs, using SEO best practices, AP style and client brand voice, while still carrying out initiatives from leadership
  • Must pass pre-employment background investigation

Why work at GCE:

  • Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
  • Generous time off plan and 11 paid holidays
  • Paid time off to volunteer in the community or at GCU sponsored events
  • We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program

APPLY HERE

Proposal Writer

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot’s comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives. With Carrot, you can pursue your possible.

The Role: 

The Proposal Writer will lead the end-to-end proposal writing process across all business segments, from initial research and content gathering to final submission. They will write clear, concise, and persuasive content for proposals, focusing on the value proposition, benefits, and solutions our organization can offer. This includes customizing proposals to suit each client’s unique needs and preferences while maintaining brand consistency. They will own the language and maintenance of our internal content library, collaborating closely with SMEs throughout the organization to ensure alignment on solution enhancements, our value proposition strategies and more. The Proposal Writer is a mid-career professional with a background in sales or marketing; they are strategic, detail-oriented and have a deep understanding of the nuances of our product and service offering. This person will bring measurable growth to a fast growing, mission-driven organization, and will use their experience leveraging persuasive, engaging language to ensure the submission of compelling, credible proposals. 

The Team: 

The proposal team implements and manages processes to ensure accurate, quality responses to RFPs, RFIs, vendor profile systems, and sales-related questionnaires. The team creates and maintains content for an internal knowledge base that houses data organized by the needs of each customer type, and ensures alignment across the organization. 

Minimum Qualifications: 

  • Bachelor’s degree in communications, marketing, English, or related field
  • 5+ years in a role with a primary or secondary focus on persuasive writing (e.g., creative writing, content writing, grant/proposal writing)
  • 3-5 years experience in a marketing or sales environment
  • Exceptional written and verbal communication skills
  • Ability to work collaboratively with cross-functional teams
  • Detail-oriented with excellent editing and proofreading skills
  • Project management skills and the ability to handle multiple projects simultaneously

Preferred Qualifications:

  • Previous experience with a proposal management software preferred
  • Experience in the healthcare benefits industry
  • Self-Starter: The ideal candidate should have a proactive mindset and the ability to work independently. They should be motivated to take the initiative to identify opportunities for improvement and propose innovative solutions.
  • Initiative-Taker: We value individuals who are not just reactive but proactively identify areas where they can add value. The Proposal Writer should be willing to go the extra mile to research, brainstorm, and propose creative ideas to enhance the quality and effectiveness of our proposals.
  • Adaptability: The Proposal Writer should thrive in a dynamic environment and be capable of adjusting their approach to meet evolving needs.

Compensation: 

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $90,000-$115,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. 

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company’s Most Innovative Companies, CNBC’s 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. 

Carrot is a remote-first company with teams in more than 40 states across the United States and dozens of countries around the world. It has received numerous workplace awards, including Fortune’s Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications.

APPLY HERE

Continuing Care Coordinator

Why Charlie Health?
Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.

Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.

Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.

About the Role
Continuing Care Coordinators help manage client-related communication and coordination with referral sources, such as hospitals, outpatient practices, schools, and governmental organizations. Specifically, they are responsible for some or all of the following: providing treatment updates to referring providers and planning discharge for clients in our care.

  1. Treatment updates to referring providers

For clients receiving care at Charlie Health, Continuing Care Coordinators may be responsible for providing consistent, high-quality treatment updates to referral sources. They may also help answer questions about their referred clients. A key aspect of this role is building trusting relationships with referral sources – Continuing Care Coordinators are expected to communicate professionally and collaboratively to deliver a seamless, supportive experience.

  1. Discharge planning

For clients completing treatment at Charlie Health, Continuing Care Coordinators may be responsible for developing a discharge plan. The discharge plan is Charlie Health’s opportunity to set the client and family up for success post-program. Continuing Care Coordinators ensure that each plan is comprehensive and clinically appropriate. Key activities include identifying appropriate aftercare resources and engaging with clients to facilitate a smooth transition.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to impact thousands of lives in a meaningful way.

Responsibilities
Ensure a supportive, positive experience for clients and referral sources / external providers
Work directly with clients, families, and referral sources to understand their needs and preferences
Make accurate and timely referrals to aftercare resources for clients discharging from Charlie Health
Use and maintain a nationwide provider database to identify appropriate referral options
Make referrals using external provider’s preferred communication channels
Follow-up with clients and/or external providers to verify placement
Communicates with referral providers about new referrals and ensures that the facility/provider has all necessary information to consider a referral; assists with ensuring that all receiving providers have all necessary clinical materials and information.
Documents case management contacts in progress notes, communicates with therapists/case managers and treatment team about contact and updates on the status of discharge planning
Collaborate closely with internal stakeholders at Charlie Health (e.g., clinical team, admissions team) as needed to fulfill job responsibilities
Work closely with the Clinical Outreach and Partnerships teams to build a deep understanding of referral sources and the services they provide
Adhere to stated policies and procedures and achieve performance metrics goals
Requirements
Bachelor’s degree in health sciences, communications, psychology, social work, or related field
Minimum of 2 years of relevant work experience (e.g., experience in healthcare, preferably in customer / patient-facing roles such as case management, discharge planning, referral relations, admissions, or outreach)
Strong interpersonal, relationship-building and listening skills
Metrics- and results-oriented mindset, with experience working against concrete targets
Excellent written and verbal communication skills
Extreme organization and attention to detail
Work authorized in the United States and native or bilingual English proficiency
Ability to thrive in a fast-paced environment and learn quickly
Proficient in Salesforce and Google Suite/MS Office
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The expected base pay for this role will be between $55,000 and $65,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.

So—what do you think?
If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have young people to save. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please do not call our public clinical admissions line in regards to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

Underwriting Associate

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

What you’re applying for

We’re looking for an experienced personal lines underwriting professional to join Lemonade’s growing Underwriting team.

You will analyze risk and make decisions that play a major part in the overall success of the company. Your focus will be on reviewing new homeowners and renters submissions (as well as renewal policies) to determine acceptability.

In This Role You’ll

  • Review homeowners and renters quotes for insurability per our underwriting guidelines
  • Review requests to add scheduled personal property coverage for valuable articles
  • Communicate acceptability to customers via email
  • Provide feedback to direct reports and collaborate with Underwriting Strategy to refine underwriting processes, best practices, and user experience

What You’ll Need

  • 1+ years of experience in an underwriting or customer service role
  • Strong analytical skills and a knack for creative problem solving
  • Impeccable written and verbal communication skills
  • Ability to adapt to frequent changes in process and system functionality

At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture.

Lemonade’s US base salary range for this full-time position is $50,000 – $60,000 plus equity and benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

**Unfortunately, we cannot consider applicants from these locations: Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico**

At Lemonade, we value innovation, collaboration, and a commitment to excellence. If you are passionate about quality assurance and training, and are excited to help shape the future of our rapidly growing company, we encourage you to apply for this exciting opportunity.

APPLY HERE

VCA Scribe Specialist

Do you love pets? Would you be excited about helping support  thousands of Veterinarians while working from home? Then, help us reimagine the pet care experience at VCA Animal Hospitals.

As a VCA Scribe, you will be dedicated to helping VCA Veterinarians across the country increase the amount of time they’re able to spend with our valued clients and patients (pets) by decreasing the burden of administrative tasks and increasing the time spent on medicine.    Your efforts will result in more pets getting the medical care they need and deserve.  In essence, the VCA Scribe is an extension of our hospital teams.

Scribe Specialists work remotely, from home, and are provided necessary technology tools (laptop, etc.) to conduct their job duties.  Part-time and full-time openings are available, and the opportunity is open to certified Veterinary Technicians, experienced Veterinary Assistants and/or students currently completing Veterinary School. 

Responsibilities for the Scribe include:

  • Access and listen to audio recordings of Veterinarians, which are recorded live during the Doctors’ examination of patients, using the VCA Scriber technology tool. 
  • Summarize key points into a succinct, clear, medical record by creating the medical record directly into VCA’s “WOOFware” software, for review and approval / sign off by the Veterinarian.
  • Receive and respond to feedback / coaching on how to best summarize key points into a succinct, clear medical record using available tools.

ESSENTIAL RESPONSIBILITIES AND TASKS

  • Access recordings of Veterinarians and summarize recordings into a clear, high-quality, succinct medical record in VCA’s WOOFware system.
  • Collaborate with team leaders and members to identify opportunities for process improvements and for additional support the team could provide to our Veterinarians / hospital teams.
  • Participate in ongoing team meetings and trainings.
  • Work with team leaders and trainers to continually improve, based on Doctor and team leaders’ feedback.

EDUCATION/EXPERIENCE

  • High School diploma
  • At least one year of experience as a certified Technician or Veterinary Assistant OR At least two years’ experience in a Veterinary hospital in an administrative role OR Must be enrolled in Veterinary School
  • Proficient with medical terminology and components of quality medical record keeping

Preferred

  • Associates or Bachelor’s degree
  • More than 18 months of Technician experience in a veterinary hospital OR More than 2 years’ experience in a veterinary hospital in an administrative role
  • If you’re a Technician, a Technician certification / license

PREFERRED SKILLS AND QUALIFICATIONS

  • Passion for pets and pet healthcare, and a strong desire to support Doctors in their efforts to provide high-quality patient care
  • Knowledge of veterinary medical terminology (including basic anatomy, medical tests, and common medications).
  • Familiarity with veterinary hospital operations
  • Strong attention to detail; Ability to summarize information succinctly in a clear manner that others can understand
  • Willingness to learn
  • Typing proficiency (approximately 45 words / minute) and ability to self-proofread to limit typos and spelling / grammar mistakes
  • Strong written and verbal communication skills
  • Proficient in English
  • Comfort learning and working with basic software systems
  • Ability to problem solve under pressure
  • Ability to communicate and interact professionally with peers, team management, and Veterinarians
  • Comfortable working independently, ability to work remotely from home in a face-paced working environment; ability to self-manage and keep yourself accountable and productive

CORE COMPETENCIES

  • Self-discipline; ability to work independently
  • Summarizing / Strong written communication
  • Strong verbal communication and teamwork skills
  • Typing proficiency
  • Ability to self-manage and work independently
  • High ethical standards
  • Strong attention to detail

Additional Information

[Required for CA, NY, WA, CO only]: Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $18.70 – $26.40 / Hour. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

APPLY HERE

Part-Time Accounting Specialist

Double River is a quantitatively driven investment company. We operate throughout the global markets in search of alpha. We also want to improve our world, and make impact/humanitarian investments in developing countries, helping local communities.

Our team covers multiple disciplines from Computer Science and Mathematics to Econometrics and Statistics, with backgrounds ranging from years in the industry to current students. We work remote, cover multiple time zones, and love what we do. The Double River culture is all about trust, being curious, and working together.

We are looking for an entry-level accounting professional to help with a variety of tasks, including:

  • Quickbooks Online management
  • Finance-related data entry
  • Monthly reconciliations, closing entries, and reviews
  • Financial reporting and business forecasting
  • Other reporting and analysis as business needs and individual skill dictate

This is a part time position, averaging 15-20 hours/week. Nearly all projects can be completed remotely. Pay $18-24/hr DOE.

Qualifications:

  • Independent self-starter; able to work without oversight
  • Detail-oriented
  • Can-do attitude
  • Comfortable with QuickBooks & Excel (Preferred Quickbooks Online ProAdvisor Certification)

Document Processor

Job Details

Remote Type

Fully RemotePosition Type

Full TimeEducation Level

High School

Description

The POV project focuses on researching ownership information reported by entities to the Centers for Medicare & Medicaid Services (CMS) through the Medicare enrollment process and comparing it with ownership information reported at the respective state Secretary of State (SOS) website. If discrepancies are identified (e.g., owners are reported to the state SOS but not to CMS/Medicare), RELI collects documentation for further investigation and action. This work supports the oversight and compliance efforts of the CMS Center for Program Integrity (CPI) Provider Enrollment Operations Group (PEOG). 

The POV project Provider Enrollment Analyst I is responsible for: 

  • Researching providers on the SOS site and obtaining filings as per the respective state standard operating procedure (SOP) 
  • Analyzing provider ownership information found on the SOS site and on the Provider Enrollment, Chain, and Ownership System (PECOS) 
  • Evaluating each entity for ownership discrepancies in accordance with the SOP and team resources 
  • Documenting research results in ServiceNow in accordance with the established protocol 
  • Adhering to research guidelines and obtaining appropriate documentation 
  • Meeting productivity and quality standards 
  • Actively participating in process improvement activities 
  • Other activities as identified based on project need 

Qualifications

  • Ability to follow established procedures/processes 
  • Excellent organization skills 
  • Attention to detail  
  • Critical thinking skills 
  • Excellent communication skills: verbal and written 
  • Maintain professional etiquette in a variety of situations 
  • Ability to assess workloads, meet deadlines, and adjust as needed 
  • Ability to work both independently as well as in a team environment 
  • Consistent and regular attendance 
  • Computer skills  
  • Must be able to function in a remote work environment 
  • Must have secure and reliable internet access 
  • High School diploma 
  • 3 – 6 months administrative skills 
  • Knowledge of Medicare/Medicaid provider enrollment preferred 
  • Knowledge of Provider Enrollment, Chain, and Ownership System (PECOS) preferred 

Client Bill Representative

At Zotec Partners, our People make it happen.

Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work.

Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life.   

We’re seeking a Client Bill Representative to join us.

As a Client Bill Representative, you will be responsible for monitoring data entry of patient demographics and charges and reviewing accounts for additional information needed for monthly invoice billing.

What you’ll do:

  • Ensure accuracy of charge posting for client bill accounts
  • Monitor and release monthly invoices
  • Direct contact with clients for online portal implementation
  • Complete other duties as assigned

What you’ll bring to Zotec:

  • Familiarity with medical records a plus
  • 1–2 years of medical billing knowledge required 
  • Attention to detail and accuracy is a must
  • Proficient MS Office skills
  • Excellent written communications and organizational skills
  • Flexible mentality; willing and capable of performing varied tasks and adapting to change
  • Able to work in a team environment
  • Professionally exercises discretion and independent judgment in day-to-day work
  • High school diploma or equivalent

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we’d like to talk to you!   

Learn more about our organization, by visiting us at www.zotecpartners.com

E-Verify and Equal Opportunity Employer

APPLY FOR THIS JOB

Senior Sales Administrative Assistant

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We’re looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual.  Find your way with Grainger today.

Position Details:

The Senior Sales Administrative Assistant supports four District Sales Managers, providing a wide range of administrative support to the team by implementing department/operational processes to help meet our goals. This position is remote with travel opportunities. You will report to a District Sales Manager.

Compensation:

This position is hourly and will pay between $22.19 to $30.81.

The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate’s experience, qualifications, geographical area, and internal equity of the team.

You will:

  • Respond to requests by asking probing questions, gathering and providing information.
  • Compose, modify, and proofread correspondence, reports, or presentations
  • Schedule meetings, conference rooms and make travel arrangements. Oversee calendar, and prepare materials needed by manager for meetings.
  • Track departmental expenses and resolve/reconcile discrepancies on general ledger budget accounts.
  • Maintain office supply inventory and place orders.
  • Prepare personnel, purchasing and other administrative forms for the office and forward for approval and processing.
  • Compile and manage weekly/monthly list of all tasks due for team and post task list each week for sales team.
  • Manage sales presentation library and assist sales team with PowerPoint presentations.
  • Help onboard new sales team members.

You Have:

  • High School diploma or equivalent
  • 3 or more years of administrative experience.
  • Proficiency in typing 50 WPM and common programs such as Word, Excel, PowerPoint.
  • Experience communicating essential information concisely, both in writing and verbally.
  • The ability to proofread documents for correct grammar, spelling and punctuation.
  • A knack for learning multiple software programs. Salesforce automation tools experience is helpful.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members’ individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

Part-Time Bookkeeper

Job Information
Location: North Carolina
Close Date: 11/10/2023
Hiring Organization: Appalachian Voices
Contact Name: Kelsi Butler
Contact Email: [email protected]
Job Website
Description
Position Details

The part-time Bookkeeper is responsible for processing accounts payable and payroll in our NetSuite accounting system. Reporting to the Senior Accountant, the successful candidate will utilize their bookkeeping experience to support accurate and timely payroll and month end close.

Location & Hours

This position can be offered as a fully remote position, or as a remote/in-office hybrid role based from one of our three primary offices. Candidates located in or near the Appalachian region are preferred. The part-time Bookkeeper position will require 10-20 hours of work per week, with a flexible schedule to be agreed upon between the candidate and the supervisor. Start date as soon as possible.

Responsibilities
Primary Roles & Responsibilities

Payroll: Review employee timesheets submitted in the NetSuite accounting system and secure any missing timesheets. Process payroll and enter any necessary journal entries.
Accounts Payable: Enter invoices timely and process employee expense reports, ensuring that the proper program, grant and other segments are selected, and that backup documentation is attached.
Other Support Functions: Assist the Senior Accountant with other accounting functions such as internal and grant reporting.

Qualifications
Skills & Qualifications

Bachelor’s degree in any finance, accounting or related business fields, or Bachelor’s degree in another field with strong equivalent experience.
5+ years of experience in bookkeeping, preferably in the non-profit sector.
Experience working in either NetSuite (preferred), Intacct, or Financial Edge required.
Strong organizational and time management skills.
Strong analytical skills with attention to detail.
Team player with the ability to effectively communicate across multiple departments with team members of varying backgrounds.
Proficiency with Microsoft and/or Google office software, including spreadsheet applications.
High level of integrity, professionalism, and diligence, with respect to internal security and controls.
Commitment to Equity

Appalachian Voices is committed to diversity, equity, and inclusion both in our work and in our organizational structure. We seek applicants who share and exhibit these principles. As an equal opportunity employer, we are committed to employment practices that ensure employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other factor that is not related to the position.

We understand people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the position details and responsibilities listed. If you have the transferable skills necessary to fulfill many of the requirements of this role, we encourage you to apply. We may tailor the role to a talented or passionate candidate.

Salary/Benefits
Compensation

This is an hourly, non-exempt position and is included in a union-represented collective bargaining unit; specific terms and conditions of employment may be subject to a future Collective Bargaining Agreement. Appalachian Voices offers part-time employees paid vacation and sick leave at the appropriate proportion of the full-time rate and eligibility for the company’s retirement plan with up to a 3% matching contribution.

Salary is commensurate with experience, however, the expected salary range is between $27.00/hour and $33.00/hour. We are open to feedback from the market and would welcome the opportunity to connect with candidates who may be outside of the compensation band, however candidates seeking higher than this range should be able to demonstrate a very strong background and meet all of the qualifications listed above. Appalachian Voices is committed to equity in pay practices.

Application Instructions
How to Apply

We are eager to fill this position as soon as possible, and applications will be accepted on a rolling basis until this position is filled.

Using this link, please submit a resume and a brief cover letter that addresses why you are interested in this role and why you would be a good fit for the position.

Appalachian Voices participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This position also requires a standard background check prior to employment.

Payment Posting Specialist

Job Type

Full-time

Description

Job Summary

The Payment Posting Specialist ensures received payments and denials are recording accurately in the billing system.  

Major Responsibilities/Activities

  • Ensure payments and/or denials are applied to the appropriate account(s)
  • Use critical thinking to review any payments or denials to determine the next step in the billing cycle for any remaining balance(s) due
  • Collaborate with internal teams, research websites and contact insurance payers to obtain the required documents to post payment(s) and/or denials
  • Perform reconciliation to ensure all payments received have been accurately posted. If a payment cannot be posted, document the reason why, and the amount that could not be posted.
  • Process credit card payments
  • Post contractual allowances when required
  • Follow PCI Compliance 
  • Track one off client reporting requirements to identify best practices and prevent misses
  • Respond to team emails and ensure all emails are responded to within company guidelines
  • Edit or create necessary SOPs, Job Aids and communication bulletins 
  • Consistently support and demonstrate the company mission and values

Other Responsibilities/Activities

  • Respond to team email boxes and ensure all emails are responded to within company guidelines
  • Assist team members in converting virtual credit card payments to eft and/or checks.  
  • Assist with month end reporting functions and distribute according to the specific client reporting delivery requirements 
  • Initiate the daily emailer functions ensuring client reports are properly held if necessary
  • Review and resolve trips placed on the AR Review schedule of RescueNet Billing
  • Coordinate credit card and ACH refunds with the Finance Department
  • Review the EMSafe batch list and provide indexing guidance to the team
  • Provide administrative support as directed
  • Perform other necessary tasks as assigned by supervisor

Requirements

Required Education, Skills, & Experience

  • High School Diploma
  • Ability to work independently with minimal leadership direction
  • Strong, effective, and professional written and verbal communication skills. Must be able to apply these skills with individuals from diverse backgrounds both internal & external to the company.
  • Ability to prioritize tasks by impact and importance
  • Highly organized with ability to be proactive, manage time, and prioritize work with little supervision
  • Ability to function well within a cross-functional team setting and independently
  • Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties
  • Detail-oriented

Preferred Education, Skills, & Experience

  • Previous medical billing and/or account reconciliation
  • Knowledge of HIPAA and PCI Compliance
  • Previous experience creating job aids and SOPs

Working Environment/Physical Requirements

  • General office environment
  • Frequent typing
  • Sitting for long periods of time, some standing
  • Use of basic office equipment such as computer, fax, printer, copier

Project Assistant (Communications)

The States United Democracy Center, a nonpartisan organization focused on the critical role states play in election protection, is hiring a Project Assistant (Communications) to join its team. 

 Job Overview: 

Reporting to the Director of Communications, the Project Assistant (Communications) provides high-level administrative support to the Director of Communications and the Communications team. The Project Assistant is primarily responsible for scheduling, preparing for daily meetings and events, creating materials, taking notes, drafting agendas, and making travel arrangements, among other administrative tasks. The Project Assistant reports to the Director of Communications. 

About the Organization:  

The States United Democracy Center is a new and growing nonpartisan organization advancing free, fair, and secure elections. We focus on connecting pro-democracy state and local officials, law enforcement leaders, and other partners across the U.S. with the tools and expertise they need to safeguard our democracy. During the 2020 election, then as the Voter Protection Program, we quickly became a go-to resource for state leaders, the press, and partner organizations. By bringing together current and former governors, secretaries of state, attorneys general, and law enforcement leaders for the first time, we helped build a nonpartisan firewall against those trying to undermine democracy. Now as States United, we support these partners in protecting the integrity of elections, holding those who seek to undermine democracy accountable, and preventing acts of political violence. 

Responsibilities include: 

  • Manage and coordinate schedules; schedule internal and external meetings and events; track meeting requests; adjust and prioritize last-minute changes. 
  • Manage meeting logistics, such as conference rooms, attendees, audio visual (AV), and catering. 
  • Prepare materials for meetings and events, including agendas, handouts, slide decks, talking points and briefing memos. 
  • Take notes at meetings and prepare lists of follow-up tasks. 
  • Track key contacts and relationships and maintain up-to-date contact lists. 
  • Draft correspondence and other materials. 
  • Format, proofread, and fact check research, reports, and other materials. 
  • Set up and maintain file systems, document sharing, to do lists, and work stream trackers. 
  • Collaborate with other members of the States United team to manage logistics and prepare materials for organization-wide events and meetings. 
  • Book and coordinate travel arrangements. 

Minimum Requirements: 

  • Bachelor’s degree. 
  • Experience providing project or administrative support. 
  • The following demonstrated skills and competencies: 
  • Strong organizational and administrative skills 
  • Self-motivation and the ability to work independently on projects, from conception to completion 
  • Ability to work under pressure at times 
  • Ability to use sound judgment and discretion in working with confidential and/or sensitive information 
  • Strong critical thinking, problem solving, research, and decision-making skills 
  • Strong written and communications skills 
  • Professionalism, tact, and diplomacy in interactions with senior professionals and government officials 
  • Ability to work collaboratively with colleagues in a demanding and fast-paced environment 
  • Ability to multitask and respond effectively to changing workloads and priorities 
  • Ability to solve problems and creatively leverage resources to arrive at a resolution 
  • A positive attitude and demonstrated concern for people and community, self-confidence, common. sense, good listening ability, and a collaborative orientation. 
  • Some evening and weekend work is required. 
  • A positive attitude, concern for people and community, presence, self-confidence, common sense and good listening ability.

Desired Qualifications: 

  • Experience working on issues of election protection, voting rights, and/or democracy protection strongly preferred. 

We welcome and encourage individuals to apply even if they do not have all or any of the desired qualifications listed above. 

Compensation + Benefits: 

Annual salary will be $55,000. 

States United Democracy Center offers generous benefits including 100% employer-paid health, vision, and dental plans plus matching retirement plans. 

Our offices are located in Boston, MA, New York, NY, and Washington, DC. 

This position will include flexibility to be remote. 

Meditate with Susan: Join a Purpose-Driven Team: Be the Backbone of Success with Meditate with Susan

Please Note: This job is being posted on behalf of Susan Chen by Great Assistant (greatassistant.com/). Great Assistant is a company that works with entrepreneurs to match them to assistants.

Susan Chen, the VP and Partner, and Peter Spoerri, the President, guide Meditate with Susan with a clear purpose: “Expansion of happiness is the purpose of life.” Our mission is to help 4,000 people find inner calm through Vedic Meditation by 2025. We work with influential teachers such as Thom Knoles and The Rajus Ayurveda.

We are in search of an organized and detailed Virtual Assistant to support our VP & Partner, Susan Chen. As our assistant, you will be a vital part of our team, ensuring everything runs smoothly and efficiently. You must align with our core values: Embody Kindness, Extend Friendliness, Speak Sweet Truth, and Radiate Compassion.

Some of Your Responsibilities:

Email and Calendar Management
Scheduling Intro Talks
Update website events
Maintain client info in Pipedrive CRM
Coordinate small projects with partners
Send out client cards bi-weekly
Book and confirm courses
Assist with retreat paperwork & logistics
Handle invoicing and payment tracking
Manage online community memberships
Participate in regular meetings and training sessions
Assist other leaders as needed
In Addition to the Above, the Ideal Candidate Will Have/Be:

Excellent written and verbal communication
A self-starter who can work independently
Proactive in anticipating needs
Friendly and welcoming demeanor
A positive and optimistic attitude
Open to growth and learning new things
Ability to jump in and support leaders especially during busy times
Tech-savvy
You must be experienced with the following tools:

Google Workspace
You must come ready to learn and use the following tools:

Email Marketing Tool – we use ConvertKit
CRM Software – we use Pipedrive
Task / Project Management – we use ClickUp
WordPress / Gravity Forms (simple edits and updates
Position Details

This is a 1099 contractor
The position will start with 15-20 and will grow to full-time hours with the right person and as the need arises
Monday – Friday from 8:00 – 12:00 with some flexibility
Starting pay rate: $23/hr USD
We’re looking for someone to become a long-term (3+ years) team member.

Freelance Data Entry Clerk – Temporary Contract (FULLY REMOTE)

Founded in 2007, Quimbee is one of the most widely used e-learning platforms for law students and attorneys in the United States. Quimbee has a massive digital library of content designed to help law students and attorneys succeed, every step of the way. We’re looking to expand our team of talented professionals.

We are seeking top-notch data entry clerks in Augusta, Georgia for a freelance project that will last 2-3 months. The project will involve cataloging a selection of law casebooks, which we will ship to you. After you’ve completed the project, the casebooks will be returned to us. The ideal candidate will be computer savvy, have superior typing skills, and have an excellent eye for detail. 

This position is 100% remote, but you must be located in Augusta, Georgia.All you need is a computer, an internet connection, and a quiet place to work.

Responsibilities

  • Provide general data entry support in a timely and efficient fashion
  • Transfer data from various sources into the new database
  • Update databases or records with new information as it becomes available
  • Identify and correct data entry errors
  • Prepare relevant reports as needed
  • Comply with security backups and regular checks to ensure data is saved and stored properly
  • Willingness to ship casebooks
  • Ability to store up to 20 casebooks for a short period of time
  • Willingness to travel to our storage unit periodically
  • Ability to lift and carry boxes of casebooks short distances to retrieve/return to our storage unit (casebook boxes typical contain 2-5 books and weight 25 lbs or less; a very small percentage of boxes may weigh up to 50 lbs)

Requirements

  • Bachelor’s degree
  • Proven experience as data entry clerk
  • Fast typing skills; Knowledge of touch typing system is strongly preferred
  • Excellent knowledge of word processing tools and spreadsheets (GSuite, MS Office Word, Excel etc.)
  • Excellent command of English, both oral and written
  • Great attention to detail
  • Strong ability to learn computer systems and a high focus on processes

Benefits

  • Hourly Pay: $15-$18 an hour
  • Flexible Schedule – We anticipate a minimum of 20 hours per week. When you work those hours is up to you.
  • Completely Remote

To learn more about how Quimbee protects personal information and complies with data privacy laws, please visit our privacy policy.

WRITER AND EDITOR, ADVOCACY

Want to make a difference? Join an organization that has been transforming lives for over 40 years! 

Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities. 

Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.

What we are looking for:

A proactive, responsive, and focused Writer & Editor who is in agreement with Prison Fellowship’s Statement of Faith and Code of Conduct to develop compelling written content to advance ministry awareness, favor, and engagement, particularly in the Advocacy space.

Expectations of this role:

  • Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions.
  • Write, ghost-write, edit and proofread copy for marketing and communications channels and projects, including websites and blogs, white papers, op-eds promotional materials, newsletters and correspondence, advertising, and curriculum. 
  • Achieve familiarity with messaging and writing standards so as to ensure excellence, consistency, and compliance with PF guidelines. 
  • Interview program participants to collect stories.
  • Contribute to ministry quote repository.

Qualifications:

  • Bachelor’s degree in marketing/communications, journalism, English or equivalent education and experience. Background in public policy, government, or law preferred.
  • 3+ years of experience in marketing communications or professional copywriting.
  • Solid ability to identify diverse audiences and tailor messages suited to their needs and perspectives.
  • Demonstrated familiarity with the Associated Press Stylebook.
  • Ability to produce writing samples demonstrating breadth of style and engaging copy.
  • Highly competent with Microsoft Office, Outlook 365 including Word and Excel. Intermediate proficiency in social media. Familiarity with project management preferred.
  • Excellent communication and interpersonal skills; highly organized and able to work under pressure.
  • This is a remote/work from home position with a 20% travel component

What we offer:

A team oriented, mission driven, supportive environment with cutting edge technology solutions and tremendous opportunity for growth and development.  Our outstanding benefits package, includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days), retirement account funding and much more!

APPLY HERE

Accounts Receivable Specialist

Our confidential client is actively hiring an Accounts Receivable Specialist in a remote role to support their finance department. This is a critical role in ensuring the efficient and effective administration of the accounts receivable process within the organization. The position is responsible for the accounts receivable process, including invoicing, payment collection, cash applications, and account reconciliation. If you’re a specialist in the field and meet the necessary qualifications below, apply today!

Primary Responsibilities:

Accounts Receivable

Participate in all aspects of the accounts receivable process, including invoicing, cash application, collections, and account reconciliations. Ensure accuracy, timeliness, and compliance with policies and procedures.
Continuously review and enhance accounts receivable processes and procedures to increase efficiency, reduce delinquencies, and streamline operations. Strategically integrate automation and technological solutions to heighten operational effectiveness.
Coordinate and supervise the accurate and timely issuance of Client invoices, ensuring compliance with contractual terms and regulatory requirements.
Use templates to prepare and send invoices to clients, and then follow up with them to confirm receipt of all billing documentation.
Oversee the reconciliation and posting of client payments to ensure accurate allocation of funds to the appropriate client accounts and invoices.
Monitor and manage the collections process, ensuring proactive follow-ups on overdue accounts.
Generate and analyze accounts receivable reports, aging analyses, and key performance indicators (KPIs) to identify trends, risks, and opportunities. Compile the data to prepare regular reports for management review.
Collaborate with project managers to develop and maintain positive relationships with key clients.
Participate in process improvement initiatives to enhance efficiency and accuracy in financial operations.
Stay up to date on accounting standards and industry best practices.
Financial Reporting

Assist CFO with preparing reports that summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.
Assist with internal and external audits required by CPA, IRS, and other regulatory agencies; provide necessary documentation and respond to audit inquiries in a timely and accurate manner.
Maintain and update the weekly spreadsheet utilized by the Accounting Department to provide an accurate and up-to-date overview of financial activities.
Required Knowledge, Skills, & Experience

Strong knowledge of accounts receivable principles, practices, and regulations.
Proficiency in using accounting software and ERP systems (i.e. QuickBooks).
Excellent analytical, problem-solving, and decision-making skills.
Exceptional interpersonal and communication skills to effectively interact with clients, team members, and other stakeholders.
High attention to detail and strong numerical accuracy.
Proactive and results-oriented mindset with a focus on continuous improvement.
Ability to work under pressure, meet deadlines, and handle multiple priorities simultaneously.
Proficient in Microsoft 365 applications.
Advanced proficiency in Excel; including pivot tables, lookups, and spreadsheet management.
Education and Experience:

Bachelor’s Degree in Accounting, Finance, or a related field.
Minimum 3 years of progressive experience in accounts receivable positions.
Additional certifications (e.g. CMA, CPA) are a plus
Schedule:

Remote
Part Time, 25-30 hours weekly
Flexible schedule
Salary:

$22 per hour
JOB CODE: 1000043

National Rewrite Editor

Gannett is hiring national rewrite editors to serve on a new team focused on ensuring the journalism produced at USA TODAY and 200+ local newspapers is distributed throughout the company’s many print editions and eNewspaper products. The editors in this role will edit and rewrite local market content for use nationally across the USA TODAY Network.

The national rewrite editors should have a strong command of editing and writing. They should work calmly under pressure, communicate clearly and effectively, and accurately use workflow tools to track stories and deadlines.

This position is remote and can be based anywhere in the US, except for Alaska and Hawaii.

Responsibilites:

  • Produce high-quality content for print editions across multiple national and local properties.
  • Employ news judgment to determine story selection and package elements.
  • Select appropriate content and edit into templates as needed, including trimming story length.
  • Rework digital storytelling elements into an engaging print format.
  • Correct errors in spelling and grammar, make suggestions to improve unclear writing.
  • Work effectively with national rewrite desk planners, newsroom editors and the Design Center to maximize use of content across Gannett publications.
  • Some early morning/night and/or weekend work required.

Requirements:

  • Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
  • Proven experience editing and writing to produce engaging, error-free work under tight deadlines.
  • Ability to both collaborate and work independently.
  • Ability to discern the national and local news value of stories.
  • Clear and effective communication skills.
  • Employment is contingent on passing a post-offer, pre-employment background check, drug screen and motor vehicle record check.   

Application Instructions: 

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order: 

  1. Your resume – one to two pages.
  2. A cover letter that outlines how you would approach the job. 

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration. 

The annualized base salary for this role will range between $38,700 and $93,150.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.​

APPLY HERE

Case Specialist

TITLE: Case Specialist

LOCATION: Nationwide

TRAVEL: Minimal (less than 10%)

This position is part-time on-call (PTOC) working on an as needed basis.

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions.  This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.

About The Team

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.

What you’ll be part of – TPG Culture

At TPG, we expect incredible tangible results. TPG professionals play a unique role in delivering these results.  We reach across disciplines and borders to serve our global organization.  We provide a roadmap for focusing on people, our work, and continuous improvement.  We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth.  We are the backbone of TPG. 

About the Role

Our Case Specialist will work closely with the Program Director, Case/Unification Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.S. Department of Health & Human Services (HHS), Office of Refugee Resettlement’s (ORR) Unaccompanied Children Program and its care providers, and any additional clients and programs TPG supports.

What You’ll Do

Will speed the unification process, shorten the time UAC remain in ORR care, provide adequate and effective coordination, and mitigate risk for ORR and TPG.

Responsibilities include, but are not limited to:

  • Proficiency in operating and maneuvering computers, laptop, smart phones and with knowledgeable use of social media, web chat, and source language colloquial terms and expressions.
  • Demonstrated ability to service a diverse group of clients, including refugees or other vulnerable populations.
  • Proven experience and high level of comfortability operating technology and learning new software applications quickly.
  • Organized, works with a sense of urgency and is a deadline-driven self-starter; capable of juggling multiple priorities at once and executing each to completion despite obstacles.
  • Aptitude to work cross functionally with TPG personnel and Social Services Agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment.
  • Ability to work independently and exercise a high level of confidentiality.
  • Duties are performed via a government approved computer system.  Employees are required to possess strong computer skills in MS Word and Excel.
  • Perform related duties as assigned, within your scope of practice – management reserves the right to revise these duties as necessary.

Minimum Qualifications & Skills

  • Minimum High School Diploma/GED and preferred four (4) years’ experience in a professional setting.
  • Native or near-native oral and written communication skills in English and Spanish
  • Must be available to work a flexible schedule, including nights and weekends.
  • Perform other duties as assigned.
  • Must possess strong computer skills in MS Office, including Excel, Word, Teams
  • Ability to type 45 wpm

Key Behaviors:

  • Long-term view on people expressed through compassion and support
  • Passion to be involved in high-impact work that makes a difference
  • Drive for excellence and continual improvement

Work Environment

This role is shift-based and could be onsite. Tasks/assignments are dynamic and will change based on needs and resource availability, meaning Case Specialists are expected to provide additional administrative support, including the completion of data entry and other duties, as needed.

Work Schedule

This is a full-time position, but hours could vary depending on needs. Due to the importance of this position, employees supporting this contract can be required to work extended hours to include evening work, on-call, and weekends to support time-sensitive or real-time complex services. This position is considered ESSENTIAL.

Condition of employment: 

  • Complete a rigorous culture and competency testing process 
  • Complete a Drug Test
  • Must be at least 21 years of age
  • A valid US Driver’s license
  • Have the ability to obtain a Public Trust Clearance

Security Clearance Requirements:

  • Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
  • Must be a U.S Citizen or Permanent Resident
  • Residency requirement – 3 consecutive years in the last 5 years.

Physical Demands

  • Standing/Walking/Mobility:  Must have mobility to attend meeting with other managers and employees.
  • Climbing/Stooping/Kneeling: 10% of the time.
  • Lifting/Pulling/Pushing: 10% of the time.
  • Fingering/Grasping/Feeling:  Must be able to write, type and use a telephone system 100% of the time.
  • Sitting:  Sitting for prolonged and extended periods of time.

For more information about the company please visit our website at https://www.theprovidenciagroup.com

Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

Marketing Coordinator

Description

Job Type: This is a fully remote, hourly part-time position working 10-20 hours per week with the potential to grow into a full-time position based on performance. 

Seeking individuals located in Florida, Texas, or Ohio.

Who We Are

Check Off Your List is a rapidly growing company with a strong commitment to innovation and excellence. Our mission is to provide the highest quality products and services to our customers while fostering a culture of collaboration, creativity, and continuous improvement. We value teamwork, integrity, and dedication in all that we do.

We believe that our employees are our greatest asset. We strive to create an inclusive and supportive environment where everyone can thrive and reach their full potential. 

Your Role

We are seeking an experienced and highly motivated Marketing Coordinator to join our team. You will work on our production team to execute marketing strategies that drive brand awareness, engagement, and sales. This role requires excellent communication skills, creativity, strong problem-solving abilities, attention to detail, and the ability to meet deadlines.

What You’ll Be Doing

  • Collaborate with the production team implement marketing strategies that align with clients’ needs
  • Create marketing campaigns across various channels, including social media, email, print, and digital advertising
  • Develop and maintain marketing collateral, such as brochures, flyers, presentations, and website content
  • Ensure all marketing materials and communications adhere to brand guidelines and messaging
  • Collaborate with internal teams to ensure smooth and timely project execution
  • Perform other duties, as assigned 

Requirements

What We’re Looking For

  • Bachelor’s degree in Marketing, Communications, or a related field
  • 3+ years of experience in a marketing role
  • Strong knowledge of various marketing channels, including social media, email, and digital advertising
  • Experience with email marketing applications such as ActiveCampaign, HubSpot, or similar
  • Strong skills in Canva/Adobe suite of products
  • Must have your own computer

How You’ll Succeed:

  • Keen eye for detail and the ability to creatively develop a variety of high-quality marketing materials with minimal guidance
  • Exceptional time management and organization skills with the ability to multi-task, respond promptly to requests, shift focus as needed, and produce high-quality work within deadlines
  • Exceptional communication skills, both written and verbal
  • A strong team player with a collaborative mindset
  • A commitment to learning, growth, and continuous improvement

Equal Employment Opportunity

Check Off Your List is an Equal Opportunity Employer. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Schedule & Working Hours

Check Off Your List provides the ability for flexible working hours to allow you to meet your personal needs while also fulfilling the expectations of the position. While we are flexible on specific working hours, we prefer a candidate with availability Monday through Friday and the flexibility and willingness to respond to client needs as they arise.

Salary Description

$21 – $24 per hour

Administrative Data Entry Assignment Coordinator

Description

Administrative Data Entry Assignment Coordinator

Job Type

Full-time

Description

Full-time – Fully Remote – Must be able to work 8:00 a.m. to 5:00 p.m. Pacific Time

FRASCO Inc. is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a fast-paced environment, appreciate technology and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be a fast learner.

ABOUT US:

Frasco, Inc. provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation’s largest insurance carriers in the workers’ compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement and interviews, activities checks, background checks, and other investigative endeavors.

The Administrative Data Entry Assignment Coordinator is a fully remote position; however, the applicant must be able to work 8:00 a.m. – 5:00 p.m. in the Pacific Time Zone.

Administrative Data Entry Assignment Coordinator Responsibilities:

Duties/Responsibilities:

· Assesses referrals, inputs data, assigns appropriate service to management in an accurate, efficient and timely manner

· Works with other team members, managers and sales staff to accurately dissect referrals and understand client needs

· Ensures confidentiality and security of sensitive data and reports.

· Meets productivity and error rate criteria after successful probationary period

Requirements

Required Skills/Abilities:

  • Attention to detail and strong organizational and time management skills 
  • Excellent reading comprehension
  • Critical thinking / problem solving
  • Extract necessary information for case setup/database input from reading through various types of documents 
  • Self-motivated, self-directed with the ability to work independently, but also as a team member contributing to department goals 
  • PC literate, including Microsoft Office Suite 

Education and Experience:

  • High school diploma or equivalent required
  • Background in Insurance/Workers’ Compensation/Medical Billing is beneficial

Compensation and Benefits:

  • Competitive hourly rate
  • Medical benefits including Dental and Vision
  • Life Insurance
  • FSA (Flexible Spending Account)
  • Paid time off
  • Paid holidays
  • 401(k) Plan with Employer matching

APPLY HERE

SMS Chat Case Consultant (Las Vegas, NV)

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Summary 

Our firm is looking for customer service professionals who are passionate about helping people and dedicated to providing a first-class customer experience. Our clients are often experiencing traumatic situations and our Case Consultants will be the first communication they have with the firm; it is imperative that these associates portray empathy and kindness to our clients. The proper candidate will support the Case Control Center’s core values by operating with PURPOSE- Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence

Our ideal candidate will be able to work 12:30PM to 9:00PM PST, Monday to Friday with weekend availability and have minimum internet connection speeds of 300 MBPS DOWNLOAD AND 30 MBPS UPLOAD 

If you believe in helping others, have a strong sense of empathy for those in need, treat others with kindness and respect, and are looking for a career, then we want to talk to you!

Position Starts at $15.00/hr. + Monthly Incentives. Join the team today and receive a $250 sign-on bonus! You must be employed with the company for a minimum of 90 days to receive this special offer.

Responsibilities:

  • Resolving client issues in a professional manner
  • Scheduling appointments for our investigators
  • Accepting inbound SMS/Chat in addition to calls; connect with customers via phone/email/chat and/or social media to provide consultations and/or resolve their questions or concerns
  • Once you have provided the free consultation, and it is determined we are able to help the client, you will obtain signed retainers via email or text, or schedule an investigator or mail out as needed
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Track all call related information for auditing and reporting purposes

Qualification

  • High school diploma or GED is required
  • Ability to communicate effectively with clients, team members and management
  • Used to adapting in an ever-changing environment and handling multiple priorities
  • Able to multitask and learn quickly
  • Must thrive in a team environment
  • Reliable and dependable
  • Excellent comprehension and critical-thinking skills 
  • Excellent writing skills while navigating through multiple software applications

This position is a Work From Home position:

  • Must be able to provide a distraction free environment (no pets, TVs, children, etc. during scheduled work time)
  • Must live in Las Vegas, Nevada area
  • Must be willing and able to pass Internet Speed Test of 300 Mbps download/30 Mbps upload speed before interview.
  • The understanding that although this is a Work from Home position, this positon can move in office

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

APPLY HERE

Money Writer (Contract)

theSkimm’

We’re hiring a Money Writer. This is a contract position that is expected to work EST time hours. This is a five-month-long contract.

About our team and what we’ll build together

This role will contribute to our mission of helping millennial women make smarter money decisions. You’ll be responsible for pitching, reporting, writing, and fact-checking both timely and evergreen money content for our newsletters, site, and other platforms. The ideal candidate is well-versed in money news and personal finance topics, comfortable with tight deadlines, and can commit to a five-month-long contract.

How you’ll contribute to our mission

  • Translate financial jargon and break down complex money topics using theSkimm’s unique voice and editorial approach
  • Produce a consistent output of financial content, from evergreen explainers on investing, budgeting, and saving to timely explainers on how the news affects your money
  • Own multiple stages of the content creation process, from researching, pitching, and reporting to fact-checking and publishing
  • Maintain and utilize contacts with experts to secure exclusive interviews on a range of personal finance topics, from paying down credit card debt to traveling on a budget
  • Curate and write about the most important financial news affecting millennial women, from rising mortgage rates to the evolving job market 
  • Work with cross-functional partners to maintain a cohesive voice and style for financial content across all Skimm platforms
  • Pitch and help execute fresh ideas to bring financial content to life through email, social, video, audio, and web

You’re ready for this! Here’s a bit more about what we’re looking for

  • 3+ years of experience in financial writing 
  • Solid understanding of financial markets, investing, and personal finance
  • Strong journalistic judgment with a specific eye for fact-checking standards
  • Ability to create actionable content with a specific target audience in mind
  • Excellent attention to detail and ability to work autonomously
  • Experience in a fast-paced environment with an ability to anticipate and respond quickly to change
  • Ability to self-motivate and be a team player across multiple departments
  • Passionate about theSkimm’s mission and ability to write in theSkimm’s voice

What would set you apart

  • Experience with financial content targeting millennial women
  • Experience working on newsletters
  • Experience evaluating and/or reporting content performance

The expected rate for this role is between $40/hr for 30 hours a week. We’ll consider a variety of factors when determining compensation including an evaluation of a candidate’s skills, abilities, experience, location, market demands, and internal parity.

Our story, Skimm’d

We are a digital media company, dedicated to succinctly giving women the information they need to make confident decisions. We make it easier to live smarter.

At our core, we are writers, editors, producers, designers, marketers, engineers, analysts, sellers, creatives, and strategists all working together to achieve this goal.

Everyday we’re breaking down the news, trends, policies, and politics that impact women so that they can navigate their daily lives and futures – from managing their paychecks to casting their ballots – with confidence.  We provide our dedicated audience of millions with reliable, non-partisan, information, informing and empowering them while fitting into their daily routines. 

Since disrupting the media landscape and defining a new category a decade ago, we have become a trusted source for our audience of millions by seamlessly integrating into their existing routines, fundamentally changing the way they consume news and make decisions.  Today our ecosystem includes the Daily Skimm, the Daily Skimm: Weekend, Skimm Money and Skimm Your Life newsletters, three top-rated podcasts: “Skimm This,” “9 to 5ish with theSkimm” and “Pop Cultured with theSkimm,” theSkimm mobile app, virtual course series SkimmU, and Skimm Studios which creates innovative in-house video and audio content. Our first book, How to Skimm Your Life debuted at #1 on The New York Times Best Seller list. Through Skimm Impact, our purpose-driven platform, we are proud to support get-out-the-vote efforts with Skimm Your Ballot, which has spurred one million voting-related actions across the last three election cycles, and it’s #ShowUsYourLeave movement, creating transparency and change for Paid Family Leave in the U.S.

What about the office?

This is a contract role based in New York, NY with flexibility for fully remote work. 

APPLY HERE

Senior Commissions Analyst

LastPass, the #1 password leader, provides password and identity management solutions that are convenient, easy to manage, and effortless to use, helping more than 32 million users and 100,000 businesses organize and protect their online lives. As a pioneer in cloud security technology, LastPass provides award-winning password and identity management solutions that are convenient, effortless, and easy to manage. LastPass values users’ privacy and security, so your sensitive information is always hidden – even from us.

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us

LastPass is looking for a Sales Commissions Analyst:

This is an exciting opportunity for a finance professional looking to join a dynamic worldwide public SaaS company headquartered in Boston’s Innovation District. You will be part of the CFO’s Revenue Operations Organization, Commissions Team, reporting to the Director of Revenue Operations located in Raleigh, NC USA.  This is an excellent opportunity for a hands-on, detailed oriented, person looking for a challenging growth opportunity within the Finance organization.  

The Commissions Team is responsible for managing all finance aspects of commissions related to sales-enabled deals by working closely with Sales Management, Sales Operations, and Finance to ensure that incentivized commission plans are implemented and disbursed accurately and on time.  You will be a contributing player within the Revenue Operations Organization as you apply your skills to this role.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

The Revenue Operations Organization has high visibility within LastPass, reporting directly to the CFO and interacts with many internal and external stakeholders including Sales and Sales Operations, HR, Controller/Accounting, Legal Counsel, FP&A, Customer Care, Internal and External Audit, and Compliance.

What are some of the exciting challenges you will be working on?

  • Calculating monthly incentive commissions for all sales employees focusing on accuracy, completeness and consistency as defined within the commission plans
  • Reviewing, reconciling, and resolving commission exceptions and data anomalies
  • Distributing monthly commission statement to management and sales personnel
  • Working with the CFO and Sales Operations Team on the planning, updating and distribution of compensation plans to management and sales personnel
  • Performing data analysis and SPIFs, incentives, and period comparisons of compensation plans
  • Serving as Xactly Incent administrator and tool owner in conjunction with other members of the Commissions Team
  • Building dashboards, reporting and analytics to better serve internal and external stakeholders
  • Playing an integral part of new system planning, testing and validation of commission-related processes
  • Adhering to month-end and quarter-end deadlines by providing timely support to internal and external stakeholders (which may require extended work hours to complete)
  • Communicating effectively with a high degree of professionalism
  • Supporting compliance and internal/external audit requests by assisting in gathering support and authoring any required documentation
  • Providing cross-functional support to the greater Revenue Operations Team when required
  • Working on special projects as directed by Revenue Operations Team leadership

What does it take to work at LastPass?

  • Experience:
    • Relevant experience in a sales commission and analytics role
    • Prior experience working within the Xactly and Salesforce.com environments to administer complex compensation plans.
    • Demonstrated competency at an intermediate to advanced level with Microsoft Excel spreadsheets, analyses, and dashboards
  • Dependability:
    • We are looking for a professional that we can rely on who is committed to working with the team and with stakeholders, and consistently demonstrates the ability to meet deadlines and holds themselves accountable for their work product
  • Collaboration:
    • You will be working as part of a larger global team across various time zones, some members of which will be newer to their roles.
    • We need this person to demonstrate mentorship, collaboration, and curiosity
    • Identifying problems and suggesting process improvements are welcome and encouraged
    • Asking the right questions at the right time is a key component to success in this role
  • Attention to Detail:
    • This role requires someone able to manage a large amount of data with a high amount of complexity under pressure and with autonomy
    • Accuracy is a key metric for success.

It’s great, but not required:

  • Prior experience in a SAAS/software/high tech industry
  • Prior experience working in a remote-centric environment utilizing collaboration tools such as GoTo Meeting, Microsoft Teams, Zoom, etc.
  • Prior experience with Tableau, Microsoft BI analytics, and NetSuite ERP

Our compensation reflects the cost of labor across several US geographic markets. The typical base pay range for this role across the U.S. is USD $64,000 in the lowest geographic market and up to $95,000 per year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Why LastPass? 

  • Market-leading password manager
  • High-growth, collaborative environment with inclusive teams
  • Remote first culture
  • Competitive compensation
  • Private health insurance, dependents included.
  • Monthly self-care days (12 extra paid days off annually), volunteering days, pet leave
  • Home office setup support
  • LastPass families free account up to 5 members  
  • Continuous learning and development opportunities 

APPLY HERE

Data Entry Associate

Overview
Joining ExamWorks as a Data Entry Associate may be the best decision you ever make.

We are seeking a medical billing-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment.

This position is 100% remote. Candidate must be available to work 8:00-5:00pm PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.

The hourly rate of pay for this role is between $16.00-$16.50.

If you’re ready for a change, let’s hear from you!

Preference will be given to those who have experience with medical bills, ICD’s and CPT’s.

Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Gathers, organizes and prepares source documents for data entry into the appropriate system database.
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters both alphabetic and numeric data from source documents into the proper system database.
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
Follows data program security practices and procedures at all times.
Routinely secures information by completing database backup daily.
Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required. A minimum of 6 months related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

QUALIFICATIONS

Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have a full understanding of HIPAA regulations and compliance.
Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements’ directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Demonstrates reliability and abides by the company attendance policy.
Must maintain a professional and clean appearance at all times consistent with company standards.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.

Examworks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.

Data Entry-Audit Intake Specialist

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

LOCATION: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints

Pricing Assistant

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

As a Pricing Assistant at TheRealReal, you will own the day-to-day pricing of items across our dynamic categories for the non vendor channel (Clothing, Handbags, Shoes & Accessories). At the heart of the merchandising team, you will be responsible for supporting pricing execution, pricing analysis and providing insights on what is and isn’t working to ultimately drive supply. You’ll bring your expertise of the market, trends and analytics to the table. We’re looking for a process-driven individual who has extraordinary attention to detail and wants to hone their analytical skill set.

This position can be fully remote in the U.S.

What You Get To Do Every Day

  • Leverage expertise in luxury retail, stellar attention to detail, and passion for research to execute pricing and ensure accuracy
  • Perform data analysis to evaluate and implement pricing strategies based on current business and competitive market dynamics
  • Work closely with our Pricing Associates to collaborate and partner with the Merchandising team on a daily basis to uncover opportunities and deliver upon financial plans
  • Work closely with internal departments and provide answers to pricing inquiries in a timely and professional manner using thorough research, analytics, and product knowledge
  • Monitor user feedback to help inform pricing decisions

What You Bring To The Role

Minimum Job Requirements

  • 1-2+ years of proven success in merchandising, planning or related field 
  • Proficient in Microsoft Office, particularly Excel; experience with G Suite a plus
  • Strong analytical, critical thinking & problem solving skills
  • Must have a passion for creative problem solving and insatiable curiosity
  • Self starter who can ramp up quickly and is excited to take on new challenges
  • Comfortable and confident making data driven recommendations
  • Exceptional time management and organizational skills
  • Thrives in a fast paced environment where the only constant is change
  • Team player who is able to work effectively and collaboratively across multiple departments
  • Passion for luxury retail market and pricing

Preferred Job Requirements

  • Bachelor’s degree or equivalent experience required

The expected salary range for this role is $62,056.80 – $65,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

APPLY HERE

Strategist and Editor, Corporate Communications

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” – 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member for the role of Employee & Culture Communications Senior Strategist to join our Marketing & Communications team. This role is REMOTE.

In this role, you’ll make an impact in the following ways: 

  • Own the editorial calendar for MySource, our company intranet, working across all lines of business and corporate functions to execute internal communications campaigns.
  • Help drive our content strategy across various employee channels including digital screens, workplace apps and social networking.
  • Drive the creation of quality content in a variety of engaging formats (e.g., articles, videos, executive blogs, infographics, email communications, etc.).
  • Conceive, write and edit articles for a variety of internal communications purposes, not just MySource.
  • Analyze metrics, share insights, and adjust plans with a focus on continuous improvement.

To be successful in this role, we’re seeking the following: 

  • Highly strategic, innovative thinker with the ability to see emerging trends and the big picture. Ability to successfully drive projects from development to completion.
  • Strong project management skills and the ability to meet tight deadlines, juggle multiple priorities and execute flawlessly with great attention to detail.
  • Demonstrated success developing and executing communications strategies and campaigns for large enterprises. Highly talented writer, editor, and storyteller.
  • Proactive and collaborative multitasker with exceptional communications skills. Ability to work independently and in a team environment.
  • Experience using internal communications tools, including content publishing systems, email management systems, digital signage, measurement tools, etc.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
  • Bloomberg’s Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP’s Climate Change ‘A List’

Our Benefits: 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

APPLY HERE

Fact Checker, EatingWell (USA and Canada)

Dotdash Meredith is looking for a registered dietitian to serve as a Fact Checker for EatingWell. As a Fact Checker, you will join our Quality Team, a team of remote editors, producers, and fact checkers, who work on our sizable library of existing articles to improve the reader experience, drive additional traffic, and ensure the accuracy of all of our content. Fact Checkers are responsible for checking content to make sure all facts are accurate and supported by reputable sources, as well as confirming that the copy is free from spelling or grammatical errors, and for making updates in our content management system to ensure this is so.

As a digital publisher that reaches millions per month, Dotdash Meredith has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.

This is a remote position. The rate of pay for this role is $25/hour. Applicants must live within the United States or Canada. 

About You:

  • At least two years of fact-checking experience in digital or print media, ideally in the food vertical
  • Comfortable working in a content management system, including WordPress (candidates with previous experience working in a CMS are especially encouraged to apply)
  • Able to work quickly, independently, and accurately
  • Willing to be featured on the site, including bio and headshot 
  • Comfortable working remotely, with access to a smartphone, computer (not a tablet), and a secure internet connection

About Us:

Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living. 

APPLY HERE

Grant Writer – RFP’s

A little bit about Upwards:

Upwards is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we’re making childcare accessible to all families by connecting parents, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs.

It is our mission to make childcare affordable and accessible for all.

The role of the Grant Writer is:

This position is in our Business Development department, reporting to the Vice President of Business Development. You will play a critical role in technically writing white papers, responding to requests for proposals (RFPs), and various collateral the Business Department uses for various government programs.

The role and responsibilities include:

1. Grant Writing:

  • Research and identify potential grant opportunities for the tech SaaS startup.
  • Write compelling grant proposals, ensuring compliance with grant guidelines and deadlines.
  • Collaborate with internal teams to gather necessary information and data for grant applications.
  • Maintain a comprehensive database of grant opportunities, submissions, and outcomes.

2. Request for Proposals (RFP):

  • Analyze RFP requirements and work closely with the business development and technical teams to develop comprehensive and compliant RFP responses.
  • Craft clear, concise, and persuasive responses to RFP questions, demonstrating the startup’s unique value proposition.
  • Manage the entire RFP response process, ensuring timely submissions and adherence to guidelines.

3. White Papers:

  • Research industry trends, technologies, and best practices to create informative and engaging white papers.
  • Collaborate with subject matter experts to gather insights and technical details for white paper content.
  • Develop visually appealing and well-structured white papers that showcase the startup’s expertise and thought leadership.

4. Case Studies:

  • Identify and select successful projects or client experiences to be featured as case studies.
  • Interview clients and internal teams to gather relevant information and testimonials.
  • Write compelling case studies that highlight the startup’s solutions, outcomes, and customer satisfaction.

Qualifications and Skills:

  • Bachelor’s degree in English, Communications, Grant Writing, or a related field.
  • Proven experience in grant writing, RFP responses, white paper creation, and case study development, preferably in the tech SaaS industry.
  • Strong research skills and ability to comprehend technical information.
  • Excellent writing, editing, and proofreading abilities with keen attention to detail.
  • Proficiency in using tools such as Microsoft Office Suite, Adobe Acrobat, and collaborative platforms for document management.
  • Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
  • Understanding of the SaaS industry, its technology, and market trends.
  • Familiarity with project management methodologies and tools.

Other Desired Traits:

  • Creativity and innovation in presenting technical information in an accessible and engaging manner.
  • Adaptability to learn about new technologies and products quickly.
  • Strong interpersonal skills for effective communication with internal teams and external stakeholders.
  • Deadline-driven mindset with a focus on delivering high-quality, error-free content.

What the Interview Process will look like:

  • 1st Interview: Human Resources Manager
  • 2nd Interview: Senior Business Development Specialist
  • 3rd Interview: Take-Home Challenge
  • 4th Interview: Meet various members of the WeeCare Team

Let’s talk about the perks at WeeCare:

  • Salary Range: $85,000 – $115,000
  • Comprehensive Benefits – Medical, Vision, Dental, Short and Long Term Disability.
  • Parent Leave – WeeCare provides a generous 8-week parental leave!
  • Monthly Fringe Benefits – Pick something fun for yourself!
  • 401K with a 3% Match – You invest in us, we are going to invest in your future.
  • Flexible Paid Time Off – We encourage you to take time for yourself.
  • Equity – We want our employees to be stakeholders.
  • Paid access to co-working spaces – Come join us at WeWork!
  • Stipend to outfit your home office – We are 100% remote, so find that comfy chair!
  • Yearly professional development stipend – We support career development for all employees.

Compensation determinations rely on various factors, encompassing the position level, the individual’s skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.

APPLY HERE

Senior Digital Copywriter, Social Media 

Talbots is a leading omni-channel specialty retailer of women’s clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that’s both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and  can enhance an already thriving culture.  With a commitment to offer modern classic style for every body type, through a  full range of sizes, inclusive to every woman in your life.

Senior Digital Copywriter, Social Media

Bring women smile-worthy style across multiple generations, Talbots is a heritage retail brand with an established voice and a large, loyal customer base. But we’re always looking to attract new customers, and we have aggressive goals for digital growth in key demographics and core product categories.

 If you have a knack and demonstrated ability translating brand voice to engaging social media posts across several platforms, this role is for you.

 The ideal candidate loves storytelling and is passionate about the latest social media trends. You will have demonstrated the ability to tap into current trends, understand the differences between TikTok and Instagram, and have an infectious passion for social media in general, both professionally and personally.

The Digital Copy Team (part of the overall Copy Team and Creative Marketing Department) needs a creative thinker who can respond quickly to changing priorities, take direction from multiple stakeholders and write accurate, compelling copy in time for daily deadlines.

 And, of course, have fun. Our motto is: If you don’t have fun writing it, they won’t have fun reading it.


What We Offer:
• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Condensed Work Week! If we have no work obligations, our Life-Work balance approach allows for
   us to start our weekend at 1pm on Fridays.
• Complete Benefit Package! Our benefits kick off the first day of the month after your start date!Discover more about our full benefits package here. We have competitive time off, including paid time to volunteer within the community.

• Merchandise Discounts! 50% off Talbots and our Haven Well Within brand as well as local business discounts (where applicable)!

What You’ll Do:

  • Conceptualize new ideas for brand moment storytelling that are emotional and engaging.
  • Optimizing social media posts (language, tone, message) based on our target audience’s behaviors and lifestyle. 
  • Complete specific requests based on monthly, weekly, and daily briefs from partners amidst an ever-growing, dynamic business and social media landscape.
  • Work closely with digital marketing and merchants to amplify selling points for hero items and current storytelling objectives.
  • Partner closely with Sr. Digital Designers, Sr. Art Directors, Sr. Merchants, Project Managers and key Stakeholders in making every piece effective, compelling, accurate and customer-centric to execute fresh approaches.
  • Work on scheduled projects with the ability to switch gears at a moment’s notice to meet business needs. 
  • Partner with Project Management and Design to finetune processes and evolve best practices.

 Who You Are:

• Bachelor’s degree in advertising, marketing, journalism, English or related field

  • 5+ years copywriting experience in advertising, direct marketing, promotion, publishing, or related field. Background in retail a plus
  • Has a portfolio of creative work that demonstrates focus on retail and/or web strategy and execution; or on catalog item copy, headline, long & short editorial. Or on all three (a link or PDF samples preferred)
  • Understands the way a brand voice works in different channels; ability to strategize and craft it respectively. Proven ability to write with purpose, infuse copy with emotion
  • Possesses strong concepting, detail-mindedness and a passion for words
  • Loves teams, teamwork, listening, interpreting, learning, participating, and inspiring

APPLY HERE

Associate Editor, H&W Content Marketing

Healthline Media is looking for a savvy journalist and marketer with experience pitching, editing, and producing health & wellness content to join our Content Marketing team. In collaboration with our social, newsletter, and video teams, the person in this role will create multimedia content that educates, inspires, and connects with people across our four health and wellness brands: Healthline, Greatist, PsychCentral, and Medical News Today. The ideal candidate will be able to demonstrate a strong command of the English language, excellent writing skills, superb attention to detail, ability to creatively ideate, and solid organization and content production skills.

What You’ll Do

  • Fast paced RFP ideation and proposal development
  • Assign, edit, and publish branded and co-branded health and wellness content in line with Healthline Media’s high standards
  • Work closely with our experts and writers, developing excellent content and ensuring accuracy, quality and best-in-class SEO standards
  • Meet tight internal and external deadlines         
  • Collaborate with teammates, designers, video producers, and copy editors to shepherd each piece through the Content Marketing workflow
  • Attend Zoom meetings as needed with Healthline staffers and clients to discuss and collaborate on sponsored content programs
  • Create premium content that tells real stories and serves a diverse, inclusive audience

What We’re Looking For

  • 2+ years of editorial experience (content marketing experience a plus)
  • Health & wellness experience and passion strongly preferred
  • A degree(s) in journalism, English, or related field, strongly preferred
  • Superb research, writing, and editing skills (savvy user of health research databases, such as PubMed, Google Scholar, etc.)
  • Experience with creative ideation, brainstorming, and execution
  • Experience creating content based on SEO best practices
  • Ability to work with external and in-house style guides
  • Consistent ability to meet deadlines, manage multiple projects, and prioritize workload
  • Astute sense of appropriate voice and tone
  • Proficiency in WordPress and Google Suite
  • Experience pitching RFPs, experience with Asana, Slack, Excel preferred
  • Experience working in a fast-paced, deadline-driven environment
  • Ability to work with a manager, teammates, and colleagues in multiple time zones

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

  • Starting Salary: $45,000.00 – $70,000.00
    *Note actual salary is based on geographic location, qualifications and experience
  • Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

APPLY HERE

Personal Finance Magazine Feature Writer, Investopedia

Investopedia is hiring an experienced freelancer writer to support the production of annual special edition print magazines. We are seeking a personal finance journalist passionate about educating others about complex topics in an easy-to-digest way. Must have a background in personal finance and provide examples of published magazine feature articles. 

The rate for this role is $300 to $600 per assignment. 

About the Role: 

Thousands of readers look to Investopedia daily for guidance in understanding their own finances. As a freelance magazine writer for Investopedia, you will help ensure the guidance we print is well-researched, trustworthy, and approachable for all readers. You will contribute to content packages throughout the year, including 3-4 magazines each year, writing long-form articles for print (and digital), focused on education while skillfully incorporating interview quotes and data insights to add color and real-life examples to your copy. 

About Your Contributions:

  • Research and write 100% original features to help readers understand topics such as how to save money on their taxes, types of mortgage loans, and comparing retirement savings plan options. 
  • Propose data and information visualization ideas with each submitted article to help bring the topic life on a printed page
  • Follow Investopedia and Dotdash Meredith’s best editorial practices and styles
  • Work with the Investopedia staff to complete all assignments and necessary edits on deadline

About You:
The ideal candidate is an experienced personal finance journalist with a history of working on long-form, magazine content for well-respective publications. 

  • 3 to 5 years of magazine and/or feature writing experience; primarily focused on financial education and personal finance topics
  • Strong editorial skills, including clear writing, grammar, AP style, and sourcing/interviewing experts to quote
  • Deep knowledge of core personal finance topics, including personal income taxes, applying for loans, building credit, homebuying, and planning for retirement
  • Superior time management skills with a keen attention to detail while on deadline
  • Experience with Google Docs and Airtable is a plus

About UsDotdash Meredith is America’s largest digital and print publisher. Our 40+ iconic and fast-growing brands harness the best intent-driven content, the fastest sites, and the fewest ads to help nearly 200 million people every month, including 95 percent of US women, make decisions, take action, and find inspiration. Dotdash Meredith brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and more.

APPLY HERE

Operations Associate

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Tens of thousands of small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company.

About the Role

We are seeking an experienced Operations Specialist with strong proficiency in Hubspot. In this role, you will be responsible for managing and optimizing various tools for the CX and Sales org with a focus on enhancing our Hubspot operations and maintaining data accuracy in our integrated AI tools. Your expertise will be essential in streamlining our operations, improving efficiency, and driving growth within the organization. You’ll report to the CX Operations Manager and can be based remotely anywhere in the continental United States. 

What You’ll Do

  • Maintain and develop CRM platform, ensuring it’s configured to meet the company’s specific needs
  • Set up and manage properties, workflows, campaigns, automation, lead scoring, and deal management for sales and CS teams with support for other departments
  • Work on data cleansing and deduplication projects and ensuring that we have the workflows and properties required to support reporting needs across tooling
  • Work with CX operations team on various cross-functional projects
  • Assist in building and documenting CX business processes 

What We’re Looking For

  • 2+ years of work experience in an operations-type role, preferably in a fast-paced, remote work environment 
  • Experience with Hubspot or a similar CRM 
  • Strong understanding of customer success and sales, including data and processes
  • Familiarity with Dixa, Zapier, Iterable, Slack, or Notion a plus!
  • Advanced knowledge of Excel or Google Sheets preferred 
  • Superb organizational skills and high attention to detail
  • Strong written and verbal communication skills

Benefits & Perks

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit – employees are eligible to contribute starting day 1 of employment
  • Professional Development – employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities – annual company retreat for entire team, plus virtual events throughout the year

The starting base salary for this role in New York, California, and Washington is between $88,000-$100,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

APPLY HERE

Authenticity Agent

This is a part-time hourly position done from home; the base pay is $14 per hour with the opportunity to earn more after the second month. You MUST reside in one of these states: AZ, AR, CO, FL, GA, IL, IN, IA, KS, KY, MD, MI, MN, MS, NE, NM, NC, OH, OK, OR, PA, SC, RI, TN, TX, UT, VT, VA or WI.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It’s a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn’t attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

Who We Want

The Authenticity Agent’s main responsibilities center around monitoring large volumes of user generated content (UGC) with respect to fraudulent activity.  Agents use a case management system to identify and research content for fraudulent behavior and take appropriate actions against this content. The Authenticity Agent will have strong analytical skills and the ability to learn quickly and investigate trends independently.  The agent works with high volumes of UGC activity relating to the prevention and detection of Fraud/Spam.

This is a part-time hourly position done from home; the base pay is $14 per hour with the opportunity to earn more after the second month. You MUST reside in one of these states: AZ, AR, CO, FL, GA, IL, IN, IA, KS, KY, MD, MI, MN, MS, NE, NM, NC, OH, OK, OR, PA, SC, RI, TN, TX, UT, VT, VA or WI.

This position will start on Monday, December 4, 2023All new Authenticity Agents MUST be available to virtually attend and actively participate in various training activities December 4 through 8, 2023, between the hours of 8am – 3pm Central.

 Key Job Responsibilities:

– Ability to detect online fraud trends in a traditional E-Commerce type environment

– Monitoring content flagged for risk via case management system

– Analyze/Research flagged content including historical trends and origin

– Conduct additional research to validate UGC

– Maintain appropriate submission and items-worked rates

– Make decisions and take appropriate actions to minimize inauthentic content

– Follow protocol regarding all correspondence and processes with Bazaarvoice employees and contractors

– Proactively reach out to the appropriate parties for assistance as needed

– Attend all required training sessions, teleconferences, and “all-hands” meetings

– Communicate and execute in a professional manner congruent with Bazaarvoice’s culture and tenets

$14 – $19 an hour

The base pay is $14 per hour with the opportunity to earn more after the second month.

Skills and Experience Necessary for the Role

– 60 college semester hours or relevant job experience

– Authorization to work in the United States

– Once out of training, commit to 20 hours per week, in two to four-hour blocks with 2 of those hours on the weekend

– Proficiency with e-mail applications, online messaging services and forums, and web applications

– Proficiency with Office applications, including Word, Excel, and Outlook

– Ability to navigate in multiple computer programs

– Ideal candidate will have previous online fraud prevention or investigation experience

– Strong aptitude to identify fraudulent trends, analyze data and explore new strategies

– Exceptional communication skills with ability to perform analytics independently

– The ability to adapt to change in approach and process

– Display job-related dexterity and situational awareness

– Successful completion of a background check

– Abide strictly by the company data protection policies

APPLY HERE

Search Side-by-Side Evaluator – United States

ID 2014-1015 Country United States
Posted Date 10/11/2020 City Bellevue
Category Search Engine Evaluation Application Deadline
Language English
More information about this job:

Overview:

We are looking for 18+ year old tech-savvy individuals to evaluate search engine results. You will be tasked with completing side-by-side evaluation of two different results from a search engine for the same query. As part of the evaluation, you will need to determine what search engine provides the best experience according to the query intent. This position is ideal for students and individuals with a flexible schedule, you can work entirely from home, have a keen interest in technology and are an avid user of search engines.

Responsibilities:

  • Conduct detailed analysis and evaluation of search engine results • Provide feedback and ratings based on the evaluation • Utilize rating guidelines to assess the quality of search results

Qualifications:

  • Current permanent residency in the US • Native or fluent English speaker • Access to stable Internet connection and a computer • Familiarity with search engines and their usage • A commitment to at least 10-15 hours per week (flexible schedule) • High school diploma or equivalent • Analytical mind to evaluate search engine results for relevance and usefulness

Employment Conditions:

Current pay is $0.60 USD per judgement. Expected time per judgment is 2 minutes (120 seconds) or less. There are thousands of judgments available monthly and upwards of 4-5 hours of work per day when tasks are available. High quality considered judgments in accordance with task instructions are required for continual access to the task. This is an independent contractor position.

Data Entry (Entry-Level, Remote, Full-time)

The right candidate will want a career, not a job, be committed to bringing 100% effort and dedication every day, and always look for ways to improve the work environment.

Pay is $15.00 per hour

Please note this is a remote opportunity but you “MUST” live in one of the following states to be considered: CO, FL, GA, IL, IN, KS, KY, MA, ME, MD, MO, MI, NC, OH, OK, PA, UT, TN, WI, Wash DC, VA

Having a dedicated location to work and be productive, free from distractions is a must!
Duties/Responsibilities:
Analyze documents to find relevant data to add into our FACIS database.
Additional research as necessary about the source including, but not limited to, contacting the data authority for guidance on how to interpret documents.
Clear communication with management, peers, and stakeholders on processes and data acquisition/transformation.
Ability to clearly articulate data transformation processes.
Takes on additional periodical and/or ad-hoc projects/tasks when necessary.
Self-motivated to work day to day with limited oversight.
If available, use provided resources to answer questions before seeking assistance.
Must meet quality and efficiency benchmarks.
Complete items within the Data Entry queue.
Required Skills/Abilities:
Willingness and ability to take ownership and initiative on tasks and projects
Work as part of a team to provide on-time results
Ability to learn quickly and adjust priorities throughout the day
Uncompromising approach to meeting/exceeding pressing deadlines and expectations
Does work right the first time and inspects work for flaws
Tests new methods thoroughly while considering excellence a fundamental priority
Excellent computer skills
Proficient with MS Office products.
Strong Critical thinking skills with excellent attention to detail

Education/Experience:
Required:
High School diploma or GED equivalent
Must be at least 18 years of age

Preferred:
Health care Industry experience is a plus
Experience in data entry and comparison

$14 – $15

Company Overview:

Verisys transforms provider data, workforce data, and relationship management. More than 400 healthcare, life science, and background screening organizations depend on us to credential providers, improve data quality, publish compliant provider directories, and conduct employment verifications. Our comprehensive solutions deliver accurate and secure information. As a result, we’re the largest outsourced credentials verification organization in the United States. Since we’ve partnered with the most complex institutions in healthcare for decades, we can help organizations of any size discover their true potential.

At Verisys, you can have a rewarding career on every level. In addition to challenging and meaningful work, you will have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities, and your benefits. And our culture of innovation means your ideas on how to improve our business and our clients will be heard.

Verisys is an Equal Opportunity Employer. We encourage all qualified persons of every heritage, nation, gender, veteran, or disability status, age, religion or other protected status to apply.

Knowledge Solutions Specialist

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time type
Part time
posted on
Posted 6 Days Ago
job requisition id
JR-63661
Job Summary:

Knowledge Solutions Specialist

Location: Any City/Province, North America

Comments: Typical 8-hour workday. Rare travel, domestic and international.

Division: Global Support & Operations

Line Manager: Director, Product Solutions

THE TEAM

The Implementation and Solutions team, which is part of the Global Support & Operations organization, is responsible for providing outstanding support for internal teams and the Ticketmaster client base. The team mission “Support the Client, Support the Account Teams, Support the Fan” and strives to provide excellent support while realizing improvements in efficiency, ever-changing technology, support needs and professional growth for the staff.

THE JOB

The Knowledge Solutions Specialist will work seamlessly with the Product Solutions team, as well as the Education team to create and maintain knowledge articles. This also includes coaching Product Solutions team members on knowledge best practices. This individual will also partner with the Management team to provide Salesforce support including; reporting, metrics, and participating in new feature testing and roll out.

This position should strive to maintain high level of standards to ensure client satisfaction while increasing client self-service within the Support Community.

WHAT YOU WILL BE DOING

Update, edit and publish knowledge articles within Salesforce.

Consult on processes to keep knowledge current and relevant to Ticketmaster software and practices.

Maintain standardized template for maximum article usage within Product Solutions.

Identify, communicate and share knowledge article best practices within Product Solutions.

Participate in the onboarding process to ensure new team members have working knowledge of Salesforce case management as well as knowledge article training.

Communicate with the Education team to assist in learning opportunities for internal and external customer training.

Work with the Salesforce team to identify new knowledge article features, implement and train Product Solutions team.

Participate in Change Advisory Board meetings. Provide relevant materials to the team and identify any documentation and communication needs based off product changes/updates.

Goal of providing the best content possible for clients to self-solve, therefore aiding in Salesforce case deflection percentages.

WHAT YOU NEED TO KNOW

Excellent technical writing skills

Prior Ticketmaster or ticketing experience a plus

Multi-lingual (Spanish, French) a plus

Previous experience managing knowledge and writing support documentation

Excellent communication skills

Attention to detail and ability identify gaps in knowledge

Proficient on Salesforce, Trailhead certifications a plus

Excellent time management and organizational skills and the ability to react to changes requiring re-prioritization of workload.

YOU

Excellent collaboration traits that promote a highly functioning team environment based on trust, respect and cross-organization collaboration

Strong writing and proofreading skills

Excellent interpersonal and communication skills – ability to influence

Candidate must be detail oriented, organized, and able to work in an agile environment

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Associate Editor

Great Minds®, a rapidly growing challenger brand in the PK–12 instructional materials space, seeks an associate editor to join our dynamic and growing science department.

Company Profile
Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our curricula, Wit & Wisdom®; Geodes; Eureka Math™; and PhD Science™ all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and sciences. Founded in 2007, Great Minds now employs more than 1100 people.

Our Market Position
Great Minds’ Eureka Math™ is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka Math™ and its sister products, Wit & Wisdom® and PhD Science™, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.


Role Overview
The associate editor uses house and department style guides, content-specific checklists, and writing templates to cross-check, copy edit, and proofread PhD Science content and supporting materials. A successful associate editor demonstrates English language proficiency, strong communication skills, a keen eye for detail, and a collaborative spirit.

Specific Responsibilities

The associate editor is responsible for performing the following tasks in addition to other tasks that directly support and ensure the success of the PhD Science program:

  • Editing content, including cross-checking standards, editing for language, and performing other content review tasks as identified by project leads
  • Ensuring content meets the Great Minds Editorial Style Guide, the PhD Science Style Guide, and The Chicago Manual of Style (CMOS)
  • Using Adobe Acrobat to create PDFs from Microsoft Word files
  • Editing files in Microsoft Word and Adobe Acrobat
  • Providing quality control review of content in print and digital formats
  • Completing tasks that support the Editorial team, such as implementing file naming conventions, verifying that files are split or combined properly, verifying that the correct files are delivered to the correct location, and maintaining editorial tracking spreadsheets
  • Collaborating with other editors to ensure consistency of revisions
  • Communicating task progress to project managers and editorial leads
  • Maintaining accurate records in project tracking sheets
  • Representing the Editorial team at departmental and project meetings as necessary
  • Creating and/or maintaining checklists and guidelines for specific projects under the supervision of a project lead
  • Proofreading as needed
  • Communicating and collaborating regularly with Curriculum and Production Services teams regarding project requirements
  • Maintaining skills and familiarity with the most current edition of Microsoft Word
  • Using SharePoint and other document management sites as appropriate

Job requirements

Required Qualifications

  • Minimum of bachelor’s degree in English, journalism, communications, or related field
  • Minimum experience of 1 year copy editing, preferably in educational publishing
  • Minimum experience of 1 year proofreading, including checking formatting, layout, and type
  • Familiarity with CMOS, including experience creating Works Cited and Bibliography entries according to CMOS style
  • Experience working with freelance and vendor teams
  • Experience using track changes in Microsoft Word and editorial tools in Adobe Acrobat Pro
  • Experience with Smartsheet or similar project management software, SharePoint or other document management software, InCopy, or InDesign a plus
  • Outstanding written and oral communication skills
  • Meticulous approach to work and an eye for detail while maintaining a perspective of the totality of the project
  • Ability to adapt to the organization’s editorial style, voice, and tone
  • Ability to positively receive and implement constructive feedback
  • Ability to collaborate effectively with peers
  • Ability to quickly learn and master new technologies and processes
  • Ability to produce high-quality work with minimal supervision
  • Ability to thrive in a deadline-driven, high-volume production environment
  • Ability to shift to different projects and/or work on more than one project simultaneously

Required Education

  • Bachelor’s Degree

Status

  • Full-time

Location

  • Remote

A resume and cover letter are required to be considered for this position.

New employees will be required to successfully complete a background check.

APPLY HERE

Social Media Coordinator + Content Editor 

FREELANCE POSITION – UP TO 40 HOURS A WEEK*

We’re looking for a Social Media Coordinator + Content Editor to join our smart, savvy, women-led company as a member of our growing team. If you are social media obsessed, a passionate performer and you have a pulse on what is happening in the world of women in business and you have a drive to help women in business succeed, this role is for you.

The ideal candidate will have excellent communication and social media skills, email marketing, Canva, copywriting and general marketing experience and a passion for working with a team. You have a desire to work in a fast paced environment and industry. This role will be responsible for maintaining and executing on our social media and email calendars, social and website content creation, graphic design, video editing, and will help shape the voice of the brand.

RESPONSIBILITIES

  • Stay up to date on social media content trends and leverage trends for content creation
  • Manage social media accounts on Instagram, Facebook, Twitter, Pinterest, TikTok, YouTube, Linkedin, etc. (Entreprenista / Startups in Stilettos / Entreprenista 100 / The Entreprenista League)
  • Develop and curate engaging content for social media platforms
    • Content creation including writing copy, graphics, video editing, and design using Canva, Photoshop, etc.
  • Schedule Startups in Stilettos and Entreprenista Podcast content across social media platforms
  • Support Partnerships Account Director & Director of Membership with all creation of Partnership & Entreprenista League content
  • Work closely with Editorial / Podcast + Partnership teams to ensure content is shared across all communications (email, socials, etc.)
  • Create + maintain content calendar for all social media platforms
  • Prepare reports by collecting, summarizing and analyzing data monthly and share recommendations to drive performance based on the data
  • Conduct research to help the team understand competitive landscapes, find background information for press releases and blogs, identify target audiences and more
  • Other duties as assigned; job duties may change at any time due to business needs

REQUIREMENTS

  • 2+ years’ experience in marketing, social media, or communications
  • MUST be a strong, self-starter adept at independent problem-solving
  • MUST have strong communication and presentation skills
  • MUST have strong graphic design experience and experience working in Canva and/or Photoshop
  • MUST have copywriting and editing experience
  • MUST have experience making TikTok and Instagram Reels
  • MUST have a can-do and positive attitude 
  • Entrepreneurial mindset and the ability to multitask, set priorities, and take initiative
  • Experience using social media to solve business challenges
  • Understanding of marketing strategies and analytics
  • Exceptional understanding of the social media industry
  • Excellent time management and organizational skills
  • Strong business acumen
  • Engaging and dynamic personality
  • Team player and all hands on deck mentality
  • High energy and ability to motivate and inspire others
  • Proficient creating Google Slides presentations
  • Bachelor’s degree required
  • Previous experience working in a fast-paced environment, startup or agency

ADDITIONAL SKILLS

  • Paid media/advertising experience 
  • Influencer Marketing experience
  • Strong desire to deliver the best results possible for the business
  • Proactive problem solver
  • Adaptive and able to remain calm under pressure
  • Photo/Video editing

APPLY HERE

Marketing Graphic Designer II 

Mediavine is seeking an experienced Marketing Graphic Designer to join the Marketing & Communications team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We help content creators build sustainable businesses. From educational tools and cutting-edge plugins to ad technology that maximizes earnings without slowing down your site, our motivation is ensuring your brand and business grow in every respect.

We are striving to build an inclusive and diverse team of highly talented individuals that reflects the industries we serve and the world we live in. We are committed to creating a culture where everyone feels welcomed. We are looking for individuals that will challenge us to continuously evolve and make Mediavine the employer of choice for people of all backgrounds. We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position.

Diversity and inclusion aren’t platitudes to us; we take them seriously. Have a look at our team and read through our blog posts to learn more about our values and to discover if Mediavine is the place for you!

Position Title & Overview:

The Mediavine Marketing & Communications (MarComm) team is currently looking to fill the open position of Marketing Graphic Designer. This is a multifaceted role for a multi-talented designer. Specifically, we’re looking for a digital design whiz who thinks about product branding in their sleep and sketches logos for fun over breakfast. If landing page layout is your jam and email open rates keep you up at night, we may be a match made in heaven.

The MarComm team is responsible for branding and promoting Mediavine’s many product offerings, from full service ad management to WordPress plugins. We’re also responsible for producing collateral for every other Mediavine department, from the Sales team’s pitch deck to a perks one-sheeter for People Ops. In addition, MarComm produces all of Mediavine’s educational content (including blog posts, Facebook Lives, videos, emails, social media and a podcast), as well as all events, both in person and digital.

The Marketing Graphic Designer reports to the Manager of Digital Design and will collaborate directly with the team of designers to ensure all finalized collateral adheres to Mediavine’s brand guidelines.

Essential Responsibilities:

  • Contribute to the Marketing and Communications design efforts for the Mediavine brand, ensuring the brand look, feel and tone are authentic and consistent
  • Create digital and print marketing materials, including logos, branding projects, newsletters, social media campaigns, blog posts, event collateral, pitch decks, and merchandise
  • Collaborate with other pods within the MarComm team such as MarComm Ops to identify needs for design projects to be completed
  • Partner with internal stakeholders across the business to ensure designs are consistent
  • Innovate and conceptualize design projects to push the brand creatively and exceed stakeholders’ expectations
  • Offer input on creative meetings, collaboratively brainstorm ideas and implement feedback from leadership
  • Required travel on an as needed basis, for our annual All Hands Retreat, Team Retreat/Meetings and/or industry events/conferences (approx. 15%)

Requirements

Location

  • Must currently live in the United States

You Have:

  • Bachelor of Fine Arts Degree in Graphic Design or equivalent preferred
  • 3+ years of professional graphic design experience preferably in an in-house or agency setting
  • 3+ years of experience in marketing & communications
  • 1+ years of in house experience
  • Strong skills in digital design, print design, typography, branding, color theory, and graphic design for landing pages
  • Experience with UI/UX, WordPress, and landing page best practices
  • Working knowledge of social media and experience with YouTube
  • Experience with web page layouts
  • Proficiency in design for social media channels (LinkedIn, Instagram, Twitter, YouTube, TikTok, Facebook)
  • Strong written and verbal communication skills with experience sharing ideas and presenting designs to any stakeholder (audience) at any level
  • Ability to translate concepts from stakeholders to finished designs
  • An open and willing attitude toward receiving feedback, as well as the ability to make feedback actionable
  • An impressive portfolio that showcases strong design fundamentals, familiarity with design systems, and projects ranging from brand development to landing pages to full marketing campaign deliverables
  • Ability to be a strategic thinker who brainstorms proactively and considers themselves to be a natural problem solver
  • Ability to work independently, meet tight deadlines, and seek out ways to contribute as a highly motivated self-starter
  • Ability to travel up to approximately 15%

Nice to Have:

  • Proficiency in Adobe After Effects, Premiere Pro, Premiere Rush, Lightroom, Express, and Animate
  • Animation, motion graphics, video editing, photography or illustration skills
  • Experience with content marketing
  • Experience with blogging, vlogging or content creation

Benefits

  • Remote work environment
  • Travel opportunities
  • Comprehensive benefits including 401k, Health, Dental, and Vision insurance
  • Learning allowance
  • Generous Vacation/Time off policies
  • Additional side benefits such as home-office upgrades, tuition reimbursement, paid gym memberships and wellness retreats, upgraded flights, cool swag and more
  • Company match charitable donations

APPLY HERE

Inpatient DRG Auditor/Coder

What is Aspirion?

Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are seeking a talented Medical Coder to assist with DRG auditing. Acting as an extension of a hospital’s business office, the ideal candidate will advocate for reimbursement for services provided by the hospital. Accountable for carrying an extensive caseload and responsible for review and analysis of complex coding issues. Review and analyze medical records and coding guidelines to formulate coding arguments for appeals and/or coding guidance for potential rebills. Maintain a working knowledge and stay abreast of ICD-10-CM and ICD-10-PCS, CPT-4 coding principles, modifier usage, medical terminology, governmental regulations, protocols and third party payer requirements pertaining to billing, coding and documentation.

What will you provide?

  • Maintains extensive caseload of coding denials
  • Reviews insurance coding related denials, including but not limited to, DRG downgrade, DRG Validation, Clinical Validation, diagnosis codes not supported, incorrect or invalid CPT/HCPCS Codes, Modifier issues, and/or general coding error denials
  • Responsible for reviewing assigned diagnostic and procedural codes against patient charts using ICD-10-CM and ICD-10-PCS or any other designated coding classification system in accordance with coding rules and regulations
  • Reviews medical records for the determination of accurate assignment of all documented diagnoses and procedures
  • Complies with timely filing deadlines for coding reviews
  • Assists with short-notice timely filing deadlines for accounts with coding issues
  • Formulates strategy for prioritizing cases and maintains aging within appropriate ranges with minimal direction or intervention from Managing Attorney
  • Identifies issues and trends for reporting to the clients
  • Research coding issues and provide extensive feedback via memorandums, articles, and training programs
  • Formulates client friendly emails for Client Manager
  • Contacts Insurance Carriers to resolve claim issues
  • Prepares and submits appropriate appeals
  • Maintains working knowledge of and adheres to assigned clients’ process and protocols
  • Maintains working knowledge of and complies with applicable insurance carriers’ timely filing deadlines, claims submission processes, and appeal processes
  • Maintains payer portal access and utilizes said portal to assist the team at large
  • Escalates timely filing requests to Client Manager
  • Escalates information requests to Client Manager
  • Reviews extensive, high dollar claims and collaborates with Management in addressing the coding components of said claims
  • Answers questions pertaining to coding analysis of accounts
  • Advises Aspirion attorneys and employees about coding analysis
  • Compiles training material and educational sessions associated with coding related topics and present such educational materials to Aspirion attorneys or other Aspirion team members
  • Awareness of and adherence to Aspirion policy and procedures
  • Researches complex issues
  • Adheres to HIPAA compliance rules and regulations
  • Responsible for reporting any violations relating to company policy protocol
  • Responsible for escalating IT issues to Managing Attorney
  • Performs additional duties as assigned

Requirements 

  • Working knowledge of pertinent state and federal statutes
  • Working knowledge of Uniform Hospital Discharge Data Set (UHDDS) definitions, ICD-10 CM and ICD-10 PCS Official Guidelines for Coding and Reporting, American Hospital Association (AHA) Coding Clinics and/or any CPT/HCPCS coding guidelines
  • Experience in client systems

Education and Experience

  • Inpatient Coding Certification is required
  • CDI experience or CDIP certification is preferred
  • Minimum of one (1) year of experience in revenue cycle management with a proven ability to consistently carry a robust caseload

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

$75,000 ‒ $80,000 Annually

APPLY HERE

Accounts Payable Specialist

At GOAT Group, the Finance team is responsible for managing the company’s financial profile. Through analysis, reporting, long-range planning and partnering with business leaders, our Finance team enables strategic decision-making and helps contextualize financial implications across the company. By joining our Finance team, you will work with a group of thoughtful, insightful individuals, all of whom are committed to solving complex problems and ensuring the continued growth of the company and its platforms.

Role Overview

An Accounts Payable Specialist is there to make sure all bills are processed, approved and paid in an efficient and timely manner. These financial specialists provide administrative and clerical support by processing, verifying, and reconciling invoices, responding to vendor inquiries and status updates, reconciling statements of accounts and monitoring expense reports.

In this role, you will:

  • Monitors the AP inboxes to forward invoices to our designated systems for processing
  • Enters and codes invoices using the tools and resources available to ensure proper entry into our financial system
  • Handles vendor correspondence via email
  • Investigates and solves problems associated with processing payment of invoices
  • Assists with month end reports, audit selections, and ad hoc projects
  • Files, saves, and maintains financial documents, vendor information, and invoice support
  • Performs other duties as required to support the AP Department

We are looking for:

  • 1-2 years of experience in Accounts Payable or Accounts Receivable
  • Understanding of basic principles of finance, accounting, and bookkeeping
  • Ability to function well in a high-paced and at times stressful environment
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical, problem-solving, and mathematical skills
  • Excellent organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Ability to maintain confidentiality of company and employee information

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$28.85—$36.06 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

APPLY HERE

Editorial Assistant (Content Development, Books)

We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.

ABOUT THE ROLE

The Editorial Assistant is responsible for providing editorial and administrative support for a multifaceted publishing program, supporting both commissioning and content development across multiple formats and disciplines, and liaising effectively with authors, editors, reviewers, and in-house stakeholders to fulfil allocated responsibilities for the effective management of projects.

Key Accountabilities include:

1. Under direct supervision, complete assigned tasks to provide editorial and administrative support at all stages of the editorial publishing process across all formats, as part of the Content Development Team. In consultation with your manager, learn to balance and prioritize tasks, use effective time-management skills, and deal efficiently with routine queries and tasks.

2. Assist in project set-up, including creating or recording accurate product/content data using various internal systems (e.g., Oxford Publish) and running P&Ls from the system.

3. Process and track content and data, within defined procedures, including loading, reviewing, editing and manipulation in various systems, maintaining accurate tracking systems and producing samples and reports as required, and supporting the ongoing development and improvement of systems and workflows.

4. Under limited guidance, process standard contracts, including issuing, arranging for signature/countersignature, providing forms and documentation, handling routine contract queries, dealing with Royalties/Publications teams, maintaining contracting records, and supplying related information as required to other functions.

5. Support authors, including answering basic, routine queries and directing more complex queries to appropriate internal staff. Provide standard materials, explain content-delivery preparations, and maintain the relationship between authors and OUP.

6. With supervision, learn how to manage new-in-paperback projects, commissioning for multi-contributor works, and/or projects from the point of author-delivery to handover to Production.

7. Assist with preparing content for handover to Production, including assessing manuscripts, completing basic edits, generating coversheets, preparing artwork logs, updating metadata, confirming permissions, preparing handover forms and briefs, and preparing materials and notices for Sales and Marketing. Monitor progress of content through the Production workflow for own titles/projects and ensure that queries from the Production teams are handled or routed promptly and properly.

8. Process and track payment requests through relevant systems to ensure timely and accurate payments to suppliers, authors, and freelancers. Process requests for complimentary access to products and services for editors, authors, and contributors.

9. When requested, provide administrative support as required for the Heads of Content Development and Head of Editorial Operations, carrying out regular or ad hoc tasks as directed to help the department run effectively. This may include preparing and circulating reports; assisting with making and revising departmental best practice, training, and policy documents; calendar management; agenda management; arranging meeting rooms; and acting as a liaison with IT, Facilities, and other departments.

10. Work collaboratively with cross-functional colleagues, including maintaining information flow between Editorial and other departments across OUP to ensure that the publishing process runs smoothly.

11. Benefit the department, the Division, and the wider Press via your active, positive contribution in the performance of your accountabilities and your participation in additional projects as agreed with your manager.

ABOUT YOU

  • Self-motivated, proactive, detail-oriented, receptive to feedback, and learns quickly
  • Excellent organizational, time-management, and project-management skills, and the ability to balance a variety of responsibilities/projects and manage time effectively to meet deadlines
  • Able to work consistently within established timeframes
  • Strong oral and written communication skills
  • Excellent proofreading and research skills
  • Proficiency in word-processing and spreadsheet applications
  • Able to work quickly, accurately, and diplomatically under pressure
  • Able to work efficiently and effectively in a virtual environment

BENEFITS 

We care about work/life balance at OUP. We offer 15 days of vacation time that rises with service, 8 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. 

We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.

We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.

Position Location: This role can be hybrid, based out of New York, NY or Cary, NC. The role can also be remote in the United States 

GJC Level: S2 (for internal purposes only) 

Salary: $30,660 – $45,990 dependent on skills and experience

APPLY HERE

Healthcare Data Integrations Specialist 

The Healthcare Integrations Specialist is an exempt position that supports Vital Incite’s mission by working within the Data Integrations team and using education, experience and strong independent motivation and judgement to ensure that all integrations meet the high standards of quality and timeliness needed to best service our clients.  The Integrations Specialist will report to the Vice President of Operations and use his/her strong attention to detail and organization surrounding healthcare data integration to ensure that the assigned integrations activities progress within the prescribed timeframes and meet the departmental goals for timeliness, completeness, and accuracy.
Key responsibilities

Essential Responsibilities:

  • Integration Outreach and Tracking
  • DRSF-File Formats. Perform initial review of all new file layout documents; verify that all necessary data fields are being supplied/provide exception list for review and resolution; communicate to data source any deficiencies in layout that need to be resolved.
  • SFTP. Work with data source and internal technology resources to set-up and test SFTP connections.
  • Test Files. Timely address the receipt of any Test Files
  • Validate the proper receipt through STFP.
  • If actual data is supplied, load same into internal diagnostics database.
  • New Data Partner Files (pre integration).
  • Upon receipt of new data files, load into internal diagnostics database.
  • Work with Integrations Team Lead to identify and resolve any issues, including missing fields and/or data.
  • Reach out to data source regarding issues; see through to mutual resolution.
  • Once new data file has been cleared for integration, transmit files 3rd party integration vendor; track completion of integration process.
  • Integrated Files (New Data Partners).
  • Once integrated files for new data sources are returned by 3rd party integrator, verify Control Totals and overall data completeness.
  • Work with Integrations Team Lead to identify and resolve any issues
  • Reach out to 3rd party integrator and/or data source regarding issues; see through to mutual resolution
  • Where necessary, obtain corrects data files; transmit to 3rd party integrator for drop and reload
  • Data extract and refreshes. For each refresh, which usually occurs bi-weekly, but may periodically occur weekly:
  • Check Control reports for errors; work to resolve and work with Team Lead to create data issues tickets where necessary.
  • Missing data – work to resolve data sources who have not supplied data; reach out to 3rd party integrator and/or data source regarding issues; see through to mutual resolution
  • Prepare Refresh Report for mapping of group-level fields
  • Recurring file data issues.
  • Document and resolve data issues; communicate with data sources
  • Obtain corrects data files; transmit to 3rd party integrator for drop and reload
  • Weekly Integration Status Meeting with Strategy Team.
  • Prepare weekly meeting report.
  • Work with Team Lead to deliver new integrations update
  • Knowledge management. Tracks carrier information including layouts and mappings on internal team wiki page.
  • Auxiliary Dataset Outreach and Entry
  • Primary oversight role for outreach and entry of auxiliary datasets that are critical to Vital Incite integration efforts. May train and delegate tasks to Data Entry Clerk as appropriate.
  • Administrative Report Creation – Oversight
  • Oversees the assembling and distribution of reporting that integrates auxiliary datasets or trains Data Entry Clerk as appropriate. Examples include Clinic Budgets, Capacity and integration QA summary documents.
  • Biometric Form Management.
  • Set-up New Form Collection Client or Period, oversee Data Entry Clerk’s duties.
  • Reports to VP, Operations, the status of any data entry queues on a weekly basis
  • Sets up physical form and email templates
  • Other duties as assigned.

Position Scope:

  • Supervisory Responsibility
  • This position is an administrative role within the Vital Incite organization will not be responsible for supervising others. Will train and audit work of Data Entry Clerk as appropriate.

Confidentiality

  • This position has access to highly confidential information, which will require exceptional confidentiality to protect the privacy of clients as well as Vital Incite’s intellectual property.
  • Independent Action and Judgement
  • Must be able to make decisions concerning responsibilities with regard to priority and be disciplined and organized in the efficient use of time. The individual must have strong problem-solving skills and a tenacity for seeing tasks through to their completion.
  • This position displays a willingness to make decisions, exhibit sound and accurate judgment, include the appropriate people in the decision-making process, and make timely choices.
  • Contacts Internal/External
  • This position will have contact with staff at all levels within the organization, up to and including senior management. The successful applicant must be able to communicate well with all Vital Incite employees and external vendors.

Work Environment:

  • This position will be required to perform a variety of tasks, work under general supervision, and must be able to manage competing demands.

Expected Behaviors:            

  • High integrity, trustworthy and dependable
  • Strong independent judgement- able to review incoming facts and data and make decisions for best client outcomes.
  • Organized and able to multi-task
  • Results-oriented problem solver
  • Entrepreneurial team player
  • Internally driven and self-motivated
  • Strong communicator and collaborator

Qualifications

  • Education:
  • Associate or Bachelor of Science degree in Economics, Mathematics, Statistics, Finance, Computer Science or Healthcare related field
  • Experience:
  • High degree of organization and follow through.
  • Understanding of healthcare claims data is a plus
  • Strong understanding of the Microsoft suite of applications (Excel, Word, Teams, and Outlook)
  • Skills:
  • Strong analytical and problem-solving skills
  • Basic knowledge of SQL is preferred
  • Strong communication skills, written and oral
  • Strong organizational skills, able to manage multiple competing timelines simultaneously and follow-up with appropriate parties to ensure that timelines are met.
  • Works well both independently or as part of a team
  • Energetic, flexible, collaborative, and proactive
  • Passion for Vital Incite’s mission and ongoing commitment to outstanding customer service

Benefits

We offer comprehensive benefits to employees, including medical, 401k, paid time off and much more.

APPLY HERE

ADA CONTENT SPECIALIST

Responsible for creating and maintaining all ADA content to meet requirements set forth by our Department of Justice (DOJ) agreement and governmental agencies for both shipboard and shoreside, as well as other ADA related projects

ESSENTIAL FUNCTIONS

  • Research and service all post-cruise ADA complaints, ensure appropriate accommodations were extended and respond in a prompt, compassionate and professional manner; provide guests with timely updates on issues that require extended research
  • Post-cruise written response must be answered within 30 days
  • Collaborate with the Fleet ADA Compliance Managers and ADA Compliance Program Manager to develop and maintain shipboard ADA operational manuals and two-minute trainers
  • Create iCare file and accurately document guest contact, issue type and detailed information regarding root cause of issues
  • Responsible for accurate compensation data entry to ensure correct refunds/credits are processed
  • Finalize case by providing resolution details in writing
  • Develop, maintain, and oversee the completion of mandatory Department of Justice (DOJ) training programs to ensure adherence to regulatory standards 
  • Offer guidance and assistance to Guest Services Manager (ADASO) in addressing escalated issues, including the assessment of appropriate compensation, while ensuring the delivery of reasonable accommodations
  • Respond to all shipboard ADA inquiries prior to guest disembarking (or within 10 days)
  • Responsible for thoroughly reviewing and editing all ADA letters generated onboard
  • Work closely with the Guest Services Manager (ADASO) and ADA Compliance Manager on ADA related matters
  • When necessary, escalates to the ADA Compliance Manager and VP of Guest Operations (ADARO) for any non-compliance issues or seek approval for any additional compensation
  • Support the implementation of initiatives and strategies aimed at improving the guest experience for guests with disabilities and enhancing accessibility
  • Collaborate with Guest Access, Guest Services Managers, and shore-side department heads to facilitate special needs accommodations and resolve any impediments or challenges
  • Keep current on the latest developments concerning accessibility by reviewing technical, trade, and government publications and online forums, attending ADA conferences and training programs and maintaining membership in professional organizations
  • Less than 25% ship-based travel

QUALIFICATIONS

  • Bachelor’s degree in Hospitality, Tourism, Accessibility, Compliance, English
  • Bachelor’s degree in Communications, Journalism or Writing preferred
  • 5+ years in communications, editing or writing (ADA compliance or related experience is a plus) required
  • Strong understanding of the Americans with Disabilities Act (ADA) and related regulations, as well as other disability-related laws and guidelines
  • Proficiency in creating and editing digital content, including documents, websites, and multimedia materials, with a focus on accessibility
  • Excellent writing, editing, and proofreading skills
  • Ability to communicate complex accessibility concepts clearly and concisely

Thorough knowledge of and experience interpreting and applying the Department of Justice Americans with Disabilities Act (ADA) standards and regulations, including the Standards for Accessible Design. 

Demonstrate sensitivity to all cultural differences that may have an impact on the guest experience

Proficiency in Microsoft Word, Excel, Outlook and PowerPoint

Excellent organizational, interpersonal, and communication skills

excellent command of the English language, both written and verbal

able to motivate and inspire others; work effectively in a multi-tasked, fast-paced environment

requires strong attention to detail and excellent customer service skills.

Ability to analyze complex situations, problem-solve, and recommend solutions to promote accessibility and inclusivity.

Design Certifications with a focus on ADA Standards; ADAC, IAAP, CASp, or other accessibility credentials preferred

#LI-EJ1

#LI-Remote

The range for this role’s base salary is $51,600 – $75,300.  Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
    • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
    • Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site preschool program, wellness center, and health clinic at our Miami campus

About Us

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

APPLY HERE

Transaction Monitoring Specialist , Square

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The mission of the Transaction Monitoring team at Square is to perform ongoing Anti-Money Laundering (AML) monitoring and other ongoing reviews to meet our regulatory, payment network, and partnership requirements. We monitor to ensure the safety and soundness of the Square system and maintain a healthy, compliant customer base.

Do you want to keep criminals from abusing the financial system? Are you someone who likes to do the right thing? Do you know how to maintain independence and objectivity? Square is looking for someone who is an experienced and motivated professional to combat BSA/AML risk as part of the transaction monitoring compliance program.

You will: 

  • Monitor and act upon compliance-related alerts, including reviewing potentially suspicious activity and activity that violates Square’s rules
  • Use detective-like mentality to investigate and escalate potentially suspicious activity such as money laundering
  • Verify merchant information as part of identity verification and conduct due diligence reviews for anti-money laundering purposes
  • Work with Square customers to ensure full compliance with all applicable laws and policies
  • Partner with Support, Risk, and other operations teams within Square
  • Occasionally attend compliance-related seminars to stay informed about the compliance industry
  • Communicate with customers through Client Relationship Management Systems (CRM) and email

Qualifications

You have:

  • 2+ years in a compliance and/or compliance operations role with a financial services firm, preferably in the payment or Fintech space
  • Passion for Square, and an interest in technology/knowledge of the industry
  • An operations mindset involving time-sensitive directives
  • Experience communicating with and recognizing possible bad actors with a detective-like mentality
  • Proven ability to work with in a fast paced, creative environment
  • An independent executor who can perform flawlessly while maintaining high output
  • CAMS certification preferred

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $41.30 – USD $50.43
Zone B: USD $38.37 – USD $46.92
Zone C: USD $35.10 – USD $42.88
Zone D: USD $30.96 – USD $37.88

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 
  • Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

APPLY HERE

Data Manager

We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams.

But creating winning experiences that benefit everyone simultaneously? That’s hard.

Now, 1,000+ property management companies are doing it with a fully managed Resident Benefits Package by Second Nature. We bring the expertise, technology, and service that professional property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 5-peat national industry vendor of the year.

Join 100+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple win experiences.

About the Role

The Second Nature Data Manager is responsible for the accuracy and integrity of all data related to Second Nature’s products and services. This position will be responsible for inputting and verifying data accuracy, maintaining records, and auditing data entry processes. The Data Manager will also be responsible for developing data entry procedures and auditing them regularly to ensure they are being followed.

Key Job Responsibilities

Input and verify data accuracy and integrity.
Develop, maintain and regularly audit data entry procedures.
Generate and upload reports to Salesforce.
Troubleshoot data entry issues and develop solutions to improve accuracy and integrity.
Identify trends in data and provide reporting and analysis to stakeholders.
Ensure charge details are being uploaded from partner ERPs on a monthly basis.
Swing enrollments from original opportunities to new opportunities.
Swing subscriptions from old portals to new portals.
Bulk upload and cancel enrollments.
Complete mass filter searches in Tableau and update ERP.
Layer lease IDs on enrollment level in Salesforce.
An opportunity to oversee Data VAs.

Preferred Requirements

2+ years of experience working with data management and data entry.
Demonstrated proficiency in Microsoft Excel and other databases, effectively utilizing formulas within Excel and Google Sheets.
Excellent written and verbal communication skills.
Knowledge of data validation techniques and procedures.
Ability to troubleshoot data-related issues.
Familiarity with Salesforce, Tableau, and/or other data visualization software.
Familiarity with Property Management software like Appfolio; Propertyware; Buildium; Rentvine; Rent Manager, etc.
Strong organizational and problem-solving skills.
Ability to work independently and collaboratively.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Why Second Nature?

Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
Location: Work Remotely from anywhere in the US
Flexibility: Open PTO and sick days
The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
Training: A supportive team to help you grow your career and unlock your full potential
Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category

Data Entry Specialist

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

We are currently looking to add new talent to our growing team!

About the Role:

The remote based Data Entry Specialist is responsible for reviewing dealer client invoices and translating relevant
information to worksheets. This is a measured position with weekly and monthly required quotas.

Qualified Candidates Need:

1+ year data entry experience or Dealership service department/automotive industry experience preferred, but not required
Strong reading comprehension and pattern recognition skills, with the ability to identify and summarize key information
Ability to learn new software applications and be comfortable working on diverse types of computer programs, with a strong working knowledge of Microsoft Office, specifically Excel
Ability to maintain focus while performing repetitive, computer-based tasks
Ability to perform duties with goal-oriented work methodology and adhere to stringent timelines
Strong knowledge of Google tools preferred
Professional verbal and written communication skills
Ability to work independently in a fast- paced environment with minimal supervision
Essential duties and responsibilities:

Review and translate information from client invoices to Excel
Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines
Occasionally required to make calls to customers
Other duties and special projects assigned or approved by management
In Return for Your Expertise, You Will Receive:

Excellent benefits including health, dental, and vision insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.
Home office setup support for remote employees.
A welcome “swag bag” with branded clothing as an official welcome to the team.
The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!
Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

Compensation: $18-20/hr

Advanced AI Data Trainer

Advanced AI Data Trainer – Fully Remote

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

Website | Video Demo | Core Values

The Business Context

You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.

The Role

As an Advanced AI Data Trainer you will be working closely with a team of other trainers, within protocols developed by the world’s leading AI researchers— training the AI to read, write, summarize knowledge, and interpret meaning. Think of it like being a language arts teacher or a personal tutor for some of the world’s most influential technology.

The goal of this AI is to be a safe, accurate, widely knowledgeable, and beneficial conversation partner to the world for a wide variety of purposes. Your job is to train, evaluate, and test the AI’s conversation skills, continuously equipping it to fulfill that purpose.

Day in and day out, you will:

Train the AI

You’ll spend the bulk of your time generating examples of ideal conversations, acting as both the User and the AI for the AI to learn from, collecting sources helping it read large swaths of humanity’s documented knowledge and distinguish between what is presented as fact vs. context vs. patterns of behavior.

Evaluate the AI

Our partner’s mission is to develop AI models that are safe, accurate, and beneficial to humanity. You will continuously evaluate the AI according to those criteria and our training methods. For example, you will be discerning the accuracy of the facts that the AI is outputting, but also the accuracy with which they interpret them.

Test the AI

How is testing different from evaluation? As the project grows over time, you’ll spend time actively trying to “break” the AI by “forcing” mistakes and improving the way these AI models recover. This is absolutely critical to its safety, accuracy, and use. You’ll document breaks and have the opportunity to recommend improvements to the training methods themselves to both our team and our client.

The Person

This is a humanities job that uses technology and relies more fully on your competencies than your formal experience––making it a rare opportunity that’s perfect for new grads, career transitioners, and those seeking an exciting encore career.

This position is great if you are the sort of person who is exceptional at generating copy intuitively, enjoying writing creatively on a frequent basis. You also have the metacognitive awareness to “show your work.” You can clearly explain your thinking and reasoning, helping others understand you and your thoughts better. In addition, you’re the sort of person with a deep interest in linguistics and learning about language. If you didn’t get a Ph.D., you probably wanted one. You instinctively document learnings and continuously refine methods, craving successive approximations and empirical questions. Finally, you’re someone who needs to be constantly learning new things and shudders at the thought of doing the same thing, day in and out.

In short, you are someone who:

lives to learn
can’t wait to try something new
drinks in language deeply
expressives their thinking fluidly
wants to get in on the bottom floor of a technology that already is fundamentally changing the world as we know it
Compensation & Career

Compensation

This is an entry-level role perfect for voracious readers early in their careers, or for career switchers keen to enter the technology field. Pay begins between $15-$20 / hour to top applicants anywhere in the world. The schedule requires a commitment of 40 hours / week

Please do not apply if you are looking for a part-time position!!

Life & Career

Ideally you are available between EST or PST time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

Associate, Supporter Relations

Sandy Hook Promise (SHP) is a national nonprofit organization with a mission to end school shootings and create a culture change that prevents violence and other harmful acts that hurt children. Through its life-saving evidence-informed Know the Signs prevention programs, SHP educates and empowers youth and adults to recognize, intervene, and get help for individuals who may be socially isolated and/or at risk of hurting themselves or others. SHP is a moderate, bipartisan organization that supports sensible policy solutions that address the human side of gun violence and make schools safer.

SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School on December 14, 2012.

Commitment to Racial Justice, Equity, Diversity, and Inclusion

SHP strives to ensure its culture and work environment reflect the values of race, diversity, equity, and inclusion (REDI) and is responsive to the views and issues of the diverse communities with which we live and work. SHP encourages individuals who have demonstrated a commitment to equity and inclusion to apply.

Position Summary

The Supporter Relations Associate for Sandy Hook Promise is often the first real person most potential donors, supporters, activists, students and others communicate with after receiving email, text messages, seeing SHP in the media, and/or visiting SHP’s website or social channels. This role requires patience, compassion, and a genuine desire to help people engage with our mission. You will help people to understand SHP’s programs, advocacy efforts, and research, adjust communication and donation preferences, and, when appropriate, connect them with relevant staff members. Reporting to the Senior Associate, Supporter Relations, the Associate will help manage timely responses for the key inbound communication channels.

Job Responsibilities

  • Respond to all routine email and SMS inquiries and requests in a timely manner including resource requests, donation cancellations, refunds, and other transactional support
  • Investigate donor transactions and activities on multiple platforms for donor relations and internal team reporting needs
  • Track daily/weekly data for reporting and monitoring donor trends/activity
  • Coordinate across teams to ensure inquiries are responded to by appropriate team/staff member
  • Assist with program-related support requests, social media inquiries, and online store orders.
  • Other duties as assigned by Senior Associate, Supporter Relations in collaboration with the Associate VP of Communications and VP of Marketing.

Qualifications

Experience in public-facing customer service roles required

Solutions-oriented; ability to find a positive resolution to any issues that may arise

Ability to maintain calm demeanor throughout any supporter/donor interactions; ability to de-escalate challenging situations

Familiarity with where and how to find answers independently. (e.g., Search the website and other documentation)

Ability to navigate various communication platforms and use various customer service tools to process and track requests

Ability to use critical thinking skills to identify trends for supporter/donor needs, messaging for common inquiries and other process improvements.

Ability to advocate for the supporter/donor

Excellent written and verbal communication skills

Experience with Outlook and Excel

Must be able to work independently in a fast-paced environment

Willingness to help where support is needed.

Benefits and Salary Range

The salary range for this position is $52,000-$62,000. (New hires are typically brought into the organization at a salary closer to the start/middle of the range depending on qualifications and internal equity.)

SHP offers a competitive benefits package, including:

Generous paid time off and holidays

Paid parental leave Health, dental, and vision

Employer paid life insurance and short- and long-term disability

401k match

Employer Paid Employee Assistance Program.

Our organization operates within a distributed workforce, allowing for location flexibility across the country for most positions. We provide remote office support for all staff, which includes a laptop, home office reimbursement, monthly Wi-Fi reimbursement up to $40, and cell phone provided.

APPLY HERE

Complaint Handling Intake Associate

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

The Complaint Handling Intake Associate is integral to supporting the Post Market Quality Assurance department at Insulet through data analysis, reporting, trending, and documentation review, coordination of complaint and lot qualification data, device history reviews, and review and closure of certain categories of complaints. It requires organization and attention to detail while working with other functions within the organization to ensure compliance and accomplishment of tasks.

Responsibilities: 

• Analyze and process complaints in a uniform and timely manner, to ensure proper complaint coding and accurate complaint assessment.
• Perform data entry and prepare reports / graphs related to special projects, complaints and lot qualification.
• Maintain accurate documentation and files related to special projects, complaints and lot qualification.
• Review and analyze lot documentation (DHR’s) to determine if there are any anomalies that may have related to reported product failures.
• Process feedback letters and communicate to product support managers for various reporting sites.
• Perform basic product review and failure analysis.
• Support investigation and review of potential adverse events.

• Escalate complex complaint issues as per department policies and guidelines.
• Performs other duties as required.

Education and Experience:

Minimum Requirements:
• Associate degree or equivalent combination of education and experience with a minimum of 1+ year of experience with data management, record keeping, and trouble shooting in the Medical Device field, or other transferable experience related to organization, technical aptitude, and data management.

Preferred Skills and Competencies: 
• Effective verbal and technical writing skills. Ability to communicate at multiple levels 
of an organization.
• Ability to organize and judge priorities.
• Excels at generating and maintaining organized and accurate records.
• PC skill, word processing, spreadsheet, database.
• Able to work effectively in a high-stress, high-energy environment.
• Able to make decisions quickly based on vague or imperfect information and evaluate the need to obtain clarification and direction when necessary.

Physical Requirements (if applicable):
• This position is a desk job and requires sitting for extended periods of time.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote  

Additional Information:The US base salary range for this full-time position is $27.16 – $38.62. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

APPLY HERE

Credentialing Specialist

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients. 

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive. This is where we got our start – Headway has built the first software-enabled national network of therapists who accept health insurance, making it possible for patients to find quality care they can afford and enabling mental healthcare providers to grow their practice.

We launched in April of 2019 and are now powering 500,000+ appointments a month. To scale our vision, we’ve raised over $225+ million in funding from a16z, Thrive, Accel, Spark Capital, Google Ventures, Andreessen Horowitz and Health Care Services Corporation.

Join us, and make an impact

About The Role

We are looking for someone to help us achieve our mission of increasing access to mental healthcare. In this role, you will own the credentialing process end-to-end including tracking, file review, issue resolution, and roster auditing. This role will have an outsized impact on the growth of the company and the accessibility of affordable mental healthcare to underserved populations.

What you’ll do in this role:

  • Build out trackers and processes to keep our Credentialing operation running as smoothly as possible
  • Organize contractor headcount to meet volume demands
  • Troubleshoot and iterate on our playbooks and processes, constantly identifying opportunities to improve our efficiency
  • Collaborate! Proactively partner across teams to deliver the smoothest Provider experience
  • Stay laser focused on quality, accuracy, and the little details that make for a smooth credentialing process

You will love this role if…

  • You’re highly adaptable. You can quickly change direction to execute different functions and responsibilities with ease.
  • You want to learn and grow. You view this role as an opportunity to learn from a talented team 
  • You are meticulous about details – nothing small sneaks past you
  • You are an excellent communicator
  • You’re a pro at building trackers. You know how to stay organized with excel 
  • You know your way around google sheets (you could do a vlookup or pivot table in your sleep)
  • You are passionate about increasing access to mental health
  • You have at least 1 year of previous experience with health care provider/physician credentialing, billing, or medical reimbursement

Compensation and Benefits:

  • Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
    • Group A: $80,000
    • Group B: $72,000
    • Group C: $64,000
    • Examples of cities located in each Compensation Grouping:
      • Group A = NYC/Tri-State Area, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
      • Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
      • Group C = All remaining cities
  • Benefits offered include:
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Unlimited PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

APPLY HERE

Social Media Agent – Seasonal

100% WORK FROM HOME REMOTE OPPORTUNITY
H&R Block, the world’s leader in tax preparation services, is looking for a Social Media Specialist – Seasonal. We offer shift differential pay for mid, evening and weekend shifts. Associates are eligible for additional monthly and end of season incentives by exceeding performance standards. Details of both incentives to be provided during onboarding.

Day to day you’ll …

  • Respond to various client issues through personable and engaging interactions across multiple communication channels (chat, email, and phone) and on multiple H&R Block social media pages (Facebook, Twitter, Instagram)
  • Apply detailed research of agent knowledgebase to deepen understanding of multiple line-of-business products, processes, and tools
  • Monitor and address client concerns that arrive via Google Play and IOS App Store reviews
  • Escalate client issues to other internal teams when necessary
  • Actively seek out and share information on external best-in-class social media customer service practices
  • Provide insights to Leadership and Marketing into trends with client issues
  • Actively participate in routine 1-on-1 coaching sessions that focus on performance
  • Monitor and alert Leadership of brand risk posts
  • Handle additional tasks as business needs require

Schedules Available:
Times: 9am-5:30pm Central Time

Days: 
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SMTWSa
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Compensation is $21.00 hourly 
This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
Successful candidates may be able to participate in one or more incentive compensation opportunities, which could generate additional earnings in accordance with the terms of each plan.

What you’ll bring to the team…

Education

  • High school diploma or equivalent

Required Skills

  • Minimum 1 year of experience in a customer service or financial services position, preferably in a large phone center
  • Minimum 1-2 years of experience working in a Social Media Customer Care / Social Media Customer Recovery role (examples: TikTok, Instagram, Facebook, Twitter and YouTube)
  • General knowledge of computer navigation including experience with Microsoft Office tools
  • Prior experience with Microsoft Office tools
  • General knowledge of troubleshooting issues with software and/or networking connectivity problems.

Work-from-Home Requirements:

  • Must have a place in your residence that would be suitable for taking phone calls or chats in an area you would consider to be secure
  • Must have an outlet for laptop and monitors to be connected to
  • Need to be able to have a wired internet connection (not WiFi) at home with minimum upload and download speeds of 15MBps (Internet Speed Test required)
  • Must have a smart phone and be willing to install an RSA token as well as Microsoft Teams on it

It would be even better if you also had…

Preferred Skills

  • Must be highly organized, possess good written and verbal communication skills, including the ability and desire to perform problem resolution and full follow up
  • Previous experience with Executive level communications a plus
  • Experience with social media aggregators like Khoros, Sprinklr, a plus

About H&R Block…

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

APPLY HERE

Content Writer – Remote In Charlotte, NC

Benefits Start Day 1 for Full-Time Colleagues – No Waiting Period!

Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities and essential job functions include but are not limited to the following:

● Accountable for creating content to drive traffic, engagement, and leads that deliver sales and customer retention

● Collaborate with stakeholders across functions and teams to deliver an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost

● Research, write, and edit for content development, including, but not limited to: sales collateral, white papers, guides, emails, infographics, blogs, articles, video scripting,

presentations, webinars, internal messages, and other writing support as needed.

● Approach the job with a brand publisher mindset: to create the content audiences are looking for and then to optimize the path to conversion

● Participate in the creation of an effective, relevant, executable, and measurable editorial content calendar for multiple brands, across multiple channels

● Ability to support multiple brands with different product and service lines

● Proofread for grammatical, spelling, and content errors and inconsistencies.

● Editorial requirements include basic SEO understanding, content categorization and structure,

content development, distribution and measurement

● An understanding of traditional and digital marketing distribution channels including email, newsletters, community sites, blogs, social platforms, and websites. An appreciation for the best practice in content creation for each channel is necessary. Knowledge of marketing automation software such as HubSpot is a plus. Familiarity with Adobe Creative Suite products is also plus

● Participation in the integration of content programs with brand campaigns to drive brand to demand

● Participation in the creation/expansion of a dynamic, effective thought leadership program for relevant brands

● Assist in the creation of sales enablement tools designed to highlight our differentiators and value propositions

● The ability to present to Executives key elements and results of content initiatives

● Write clear and concise for business-to-business operational communications and business-to-business marketing communications

● Meet tight deadlines and fast-turnaround requests

Required Experience

● Bachelor’s degree in a related area required, BA or BS; Master’s degree a plus.

● Previous Internship or 1+ year experience of copywriting, journalism, or communications experience

● Able to edit highly technical work and translate it to reach broad audiences

● Able to work in a fast-paced environment and switch tasks quickly

● Expert editorial knowledge and ability to ensure content and messaging adheres to established brand guidelines

● General graphic design knowledge or understanding

● Knowledge of Salesforce.com and marketing automation software such as HubSpot is a plus

● Background in writing for science, service, or technical fields is a plus

● Expert understanding of brand management, brand positioning, awareness

● Aware of conversion rate optimization tactics and the ability to leverage campaign KPIs and foresight for maximum ROI

● Advanced knowledge of Google Platform tools and services

● Knowledge of prominent PPC platforms, including but not limited to: Google AdWords, LinkedIn, Facebook, and Bing

Required Leadership Traits and Characteristics

● Strong project management skills and understanding how to manage the priorities of multiple

stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales

● Experience managing projects is appreciated but not required

● Highly creative, autonomous, self-starter, problem solver

● Able to think strategically and engage with proper stakeholders and colleagues

Formal Education, Qualifications or Training

Bachelor’s Degree or equivalent in a Marketing related subject required

ABOUT US

Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we’re more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It’s hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge. Don’t let this opportunity crawl away, literally.

APPLY HERE

Activity Specialist, 6-12, Digital Curriculum (Contract)

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Activity Specialist will work on a contract basis as part of the Digital Curriculum Team, which itself is part of the larger Amplify Math Curriculum Team. The Activity Specialist works in tandem with various groups of the Amplify Math Team to create digital lessons, practice, and assessments for Amplify Desmos Math. The ideal candidate for this role should enjoy creating digital math lessons and manipulatives, consider their usefulness for other teachers and have a deep understanding of designing socially just digital activities. The Activity Specialist reports to the Digital Curriculum Manager. This is a contract role.

In general, Amplify Desmos Math lessons (and their digital lesson counterparts):

  • are consistent with a student-centered, problem-based pedagogical philosophy
  • foster a social, collaborative learning environment
  • teach and demonstrate math in an engaging way
  • help students identify as mathematicians
  • demonstrate the utility, power, and beauty of math
  • assist educators in orchestrating productive mathematical discussions

Responsibilities:

  • Collaborate to produce digital lessons, practice, and assessments. 
  • Participate in rounds of feedback with various stakeholders on digital content.
  • Meet regularly with Print Curriculum, Digital Editorial, and Design to create digital activities and share digital content. 
  • Work with Interaction Developers to embed digital interactives or manipulatives into lessons and other activities.
  • Manage production timelines across multiple teams to meet deadlines for content creation. 
  • Tag content with appropriate metadata, including standards and scoring.
  • Participate in workshops with Curriculum and Design teams. 

Basic Qualifications:

  • Experience building lessons and/or graphs in Desmos Activity Builder, with particular attention to creating interactions using the computation layer. 
  • Expertise in teaching secondary math in a variety of educational settings.
  • Experience with curriculum writing and/or development.
  • Bachelor’s degree in mathematics education, mathematics, or another quantitative field.
  • Proficiency using Google’s digital teamwork tools (Sheets, Drive, Meet, etc.).

Preferred (but not Required) Qualifications:

  • Familiarity with advanced authoring techniques within the Desmos Activity Builder, such as pattern matching and the use of actions.
  • Experience with the Amplify Desmos Math or Illustrative Math curriculum. 
  • Advanced proficiency in scripting JavaScript, MATLAB, Python, Haskell, or any other object-oriented mathematical coding language. 
  • Willingness to travel to Amplify’s New York Office Headquarters.

Compensation:

The hourly rate range for this role is $35-$40.

APPLY HERE

Copy Editor (contractor)

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Copy Editor will work closely with content developers, producers, and designers to build and improve the Amplify Elementary English Language Arts curriculum product. The person in this role is responsible for editing and proofreading elementary ELA curriculum and other materials, along with tracking and researching reported errata items in published existing products, both print and digital.

Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.

Responsibilities of the Copy Editor: 

  • Copy edit and proofread curriculum and other relevant materials (both print and digital components)
  • Collaborate with writers to understand their intended meaning and improve on the clarity of their text
  • Identify inconsistencies and raise other content issues to writers for resolve
  • Check the accuracy of direct quotes and details such as page references and material/resource references
  • Ensure content adheres to style guidelines and correct text when necessary
  • Validate the accuracy of direct quotes and details such as page references and material/resource references
  • Align all text to reflect in-house styles

Basic Qualifications of the Copy Editor: 

  • Bachelor’s degree
  • 4+ years of copy editing experience with a track record of producing clean documents on time
  • Advanced written and verbal understanding of the English language and rules of grammar, punctuation, and other technical aspects of writing

Preferred Qualifications of the Copy Editor: 

  • Working knowledge of elementary ELA products
  • Working knowledge of literature and/or early literacy
  • Experience editing print and digital curricular materials
  • Outstanding communication skills and an experience working collaboratively with team members, including writers, reviewers, graphic designers, and managers
  • Attention to detail and demonstrated ability to meet deadlines

Compensation:
 
 The hourly rate range for this role is $40.

APPLY HERE

Content Marketing Specialist

**Please include with your application 3-4 existing writing/creative samples for enterprise companies, including blog/article, a report/long form piece, social media and client assets with a short description of each piece and your role in it.**

Pachama is looking for a Content Marketer to help tell the story of the next era of nature restoration. You will be focused on setting, implementing and measuring the content strategy spanning Pachama’s owned and shared channels, with a focus on educating large enterprises on the value of restoring nature and the new tools that will help them along the way.

The ideal candidate is an excellent writer with a creative eye who is able to rapidly absorb and distill technical content. This individual has demonstrated an interest in climate solutions and has a track record of success in dynamic, startup environments.

Location:

This role is fully remote, located within 3 hours of EST time zone.

Who We Are:

Pachama is a technology company on a mission to restore nature to solve climate change. Harnessing the latest advancements in satellite imagery, remote sensing, and artificial intelligence, Pachama evaluates the carbon stored in our forests and monitors forest growth over time. Pachama has two distinct pathways to help brands meet their climate targets today and create long-term strategies for the future. With Pachama Verified projects, companies can invest in existing high-quality forest conservation and restoration projects vetted by Pachama’s rigorous evaluation process. Through Pachama Originals, companies can start projects from the ground up, making catalytic investments in the next generation of tech-enabled forest carbon projects.

What You Will Help Us With:

  • Develop and manage Pachama’s editorial strategy, calendar and guidelines
  • Produce high-quality articles, newsletters, white papers, blogs, case studies, presentation content, speeches, survey reports and web copy
  • Work closely with Pachama’s forest scientists and product team to tell the inspiring, data-rich stories of our projects across video, blogs, product and sales assets
  • Manage Pachama’s newsletter and social channels, including community engagement with a highly technical audience
  • Work closely with internal subject matter experts, the marketing team, and external partners to educate companies on the importance of nature, the value of carbon markets, and technology’s role in bringing quality, transparency and scale
  • Develop and institute content creation best practices through frequent testing of new content formats and distribution channels
  • Manage creative freelancers including designers, videographers, writers, and other agencies
  • Act as a steward of the Pachama brand, creating stories that inspire and invite customers to echo and amplify our narrative

Experience & Skills We’re Looking For:

  • Exceptional writer and storyteller
  • 3+ years of experience in marketing in a high-growth technology organization
  • Experience crafting thought leadership spanning articles, speaking abstracts, and sales enablement tools
  • 2+ years of experience managing enterprise social media accounts
  • Some experience using Adobe Suite and Figma
  • Able to navigate internal organizations and align stakeholders on a shared message
  • Able to quickly digest and simplify technical content, specifically on remote sensing, forest science and carbon accounting
  • Passion for our mission to restore nature and solve climate change
  • Spanish and/or Portuguese speaker preferable

$119,000 – $124,000 a year

The salary range for this position is $119,000 USD to $124,000 USD. Salary ranges are determined by role, level, and location. The salary for each posting reflects the compensation for new hire salaries for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The position is also eligible for equity.

Even if you don’t meet all these requirements, we encourage you to apply if this job description excites you. We are looking for ambitious people to help make an impact on climate change. That purpose requires us to bring together a diverse set of people with different backgrounds, perspectives, and skills to create solutions that work for all.

APPLY HERE

Credentialing Verification Specialist

Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a devotion to quality patient care. Our mission is To Transform Radiology.

POSITION SUMMARY

Radiology Partners is hiring a Credentialing Verification Specialist. The position will report to a credentialing manager and will be focusing primarily on providing accurate verification of Radiologists’ credentialing information.

POSITION DUTIES AND RESPONSIBILITIES

  • Performs primary source verification and other data source collection required for initial appointment and reappointment
  • Perform research on unknown or invalid contact information to redirect requests as needed
  • Follow up on outstanding verification requests to ensure timely responses
  • Prepare credentialing files for commission review
  • Assists in maintaining the Radiologists’ data to ensure compliance with governance documents and regulatory authorities
  • Along with the credentialing team coordinates preparation activity for J.C.A.H.O. surveys
  • Performs related responsibilities as required

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

  • 2 – 3 years of experience in credentialing
  • Ability to organize, prioritize, and manage multiple priorities
  • Excellent verbal and written communication skills including letters, memos, and emails
  • Excellent attention to detail
  • Ability to research and analyze data
  • Ability to work independently with minimal supervision
  • Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization
  • Proficient use of Microsoft Office applications (Word, Excel) and internet resources

Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

APPLY HERE

Data Entry Specialist

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company culture is built on a foundation of teamwork, accountability, integrity, clear communication, and positive attitudes.

We are currently looking to add new talent to our growing team!

About the Role:

The remote based Data Entry Specialist is responsible for reviewing dealer client invoices and translating relevant
information to worksheets. This is a measured position with weekly and monthly required quotas.

Qualified Candidates Need:

  • 1+ year data entry experience or Dealership service department/automotive industry experience preferred, but not required
  • Strong reading comprehension and pattern recognition skills, with the ability to identify and summarize key information
  • Ability to learn new software applications and be comfortable working on diverse types of computer programs, with a strong working knowledge of Microsoft Office, specifically Excel
  • Ability to maintain focus while performing repetitive, computer-based tasks
  • Ability to perform duties with goal-oriented work methodology and adhere to stringent timelines
  • Strong knowledge of Google tools preferred
  • Professional verbal and written communication skills
  • Ability to work independently in a fast- paced environment with minimal supervision

Essential duties and responsibilities:

  • Review and translate information from client invoices to Excel
  • Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines
  • Occasionally required to make calls to customers
  • Other duties and special projects assigned or approved by management

In Return for Your Expertise, You Will Receive:

  • Excellent benefits including health, dental, and vision insurance, stock options, work from home and flexible scheduling depending on job requirements, professional development opportunities, 9 paid holidays, and 15 days PTO.
  • Home office setup support for remote employees.
  • A welcome “swag bag” with branded clothing as an official welcome to the team.
  • The chance to work for an organization that puts people first and fosters a culture of teamwork, integrity, communication, accountability, and positive attitude!

Dynatron Software is an Equal Opportunity Employer and encourages all qualified individuals to apply.

Compensation: $18-20/hr

APPLY HERE

Data Quality Associate

By joining the Boston-based nonprofit, CISCRP, you will join a team dedicated to raising awareness and understanding about clinical research participation and the important role it plays in public health.

The Data Quality Associate is dedicated to ensuring that information and materials produced by CISCRP are accurate and meet our high-quality standards. Under the supervision of the Quality Control Officer, the Data Quality Associate will work with members of other CISCRP departments and our sponsor partners to develop, implement, execute, and audit data quality processes as needed.

We Offer

Competitive benefits package
Flexible work schedule
Mission-driven work culture in a supportive and fun work environment
Development and training opportunities
Altruistic feeling
Main Responsibilities:

Perform data entry/merging and quality control checks of specific materials (for example, entering/merging of participant-specific information/data from Excel into PDF template, or quality checking/editing large data Excel files
Assist other departments in the design of quality edit checks to ensure data quality objectives are met, as well as participate in cross-functional teams on development and improvement.
Perform audits to ensure internal CISCRP policies and standard operating procedures are being followed and adhered to.
Establish, monitor, and track key performance indicators as it relates to quality assurance and performance.
Assist Quality and Compliance Officer with Issue Reporting and Vendor/Client Assessments.
Other quality and compliance-related tasks as needed.
What You Bring

1-2 years of experience in data quality and compliance or data entry
Bachelor’s degree preferred
Strong attention to detail
Ability to accurately and efficiently enter/merge and QC data from multiple source files
Effective written and verbal communication skills
Ability to collaborate across departments to understand and perform project needs
Strong analytical skills/problem-solving/conceptual thinking
Job type: Full-time

Pay: $55,000 – $65,000 per year

COVID-19 considerations:

CISCRP offers a flexible hybrid working model, where employees work partly in the physical workplace, and partly remotely. We also offer fully remote positions.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CISCRP we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

Marketing Coordinator

Description
Job Type: This is a fully remote, hourly part-time position working 10-20 hours per week with the potential to grow into a full-time position based on performance.

Who We Are

Check Off Your List is a rapidly growing company with a strong commitment to innovation and excellence. Our mission is to provide the highest quality products and services to our customers while fostering a culture of collaboration, creativity, and continuous improvement. We value teamwork, integrity, and dedication in all that we do.

We believe that our employees are our greatest asset. We strive to create an inclusive and supportive environment where everyone can thrive and reach their full potential.

Your Role

We are seeking an experienced and highly motivated Marketing Coordinator to join our team. You will work on our production team to execute marketing strategies that drive brand awareness, engagement, and sales. This role requires excellent communication skills, creativity, strong problem-solving abilities, attention to detail, and the ability to meet deadlines.

What You’ll Be Doing

Collaborate with the production team implement marketing strategies that align with clients’ needs
Create marketing campaigns across various channels, including social media, email, print, and digital advertising
Develop and maintain marketing collateral, such as brochures, flyers, presentations, and website content
Ensure all marketing materials and communications adhere to brand guidelines and messaging
Collaborate with internal teams to ensure smooth and timely project execution
Perform other duties, as assigned
Requirements
What We’re Looking For

Bachelor’s degree in Marketing, Communications, or a related field
3+ years of experience in a marketing role
Strong knowledge of various marketing channels, including social media, email, and digital advertising
Experience with email marketing applications such as ActiveCampaign, HubSpot, or similar
Strong skills in Canva/Adobe suite of products
Must have your own computer
How You’ll Succeed:

Keen eye for detail and the ability to creatively develop a variety of high-quality marketing materials with minimal guidance
Exceptional time management and organization skills with the ability to multi-task, respond promptly to requests, shift focus as needed, and produce high-quality work within deadlines
Exceptional communication skills, both written and verbal
A strong team player with a collaborative mindset
A commitment to learning, growth, and continuous improvement
Equal Employment Opportunity

Check Off Your List is an Equal Opportunity Employer. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Schedule & Working Hours

Check Off Your List provides the ability for flexible working hours to allow you to meet your personal needs while also fulfilling the expectations of the position. While we are flexible on specific working hours, we prefer a candidate with availability Monday through Friday and the flexibility and willingness to respond to client needs as they arise.

Salary Description
$21 – $24 per hour

Data Entry Specialist Lead – 13966131

Job Description
2 – Data Entry Operator
Specific Skills Desired: Optical Experience
Brand: Wholesale
Location: 100% Remote – Preferred Central Time Zone
Bill Rate: $25.00
Duration: 6-9 months

The primary focus of this position is to provide leadership to the Rx data entry department and manage workflow. Duties in this position are usually repetitive, requiring analysis and use of individual judgment.

All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining regular, prompt attendance and availability for overtime as needed:

  • Manage workflow and scheduling to ensure jobs are completed in a timely manner.
  • Analyze and correct work orders in Lab Management Software System.
  • Troubleshoot issues to identify areas of improvement and recommend ideas to department manager/supervisor.
  • Audit processes and use relevant metrics to communicate and measure/address individual and departmental performance gaps.
  • Assist in training of new hires and conduct training on any new products/process for all employees within the department.
  • Lead or actively participate in key department initiatives such as Lean Six Sigma, TQM, Safety and other projects as assigned.
  • Lead, facilitate and document department meetings.
  • Tray up work by expected delivery and priority level.
  • Route work to inter company offsite locations.
  • Analyze problems that arise and determine actions that will minimize the problems, decrease costs and/or improve yields or efficiencies, recommend changes to department manager/supervisor and, upon approval, implement those changes.
  • Enter Rx orders into Lab Management Software System.
  • Conduct price verifications on lens options as requested by customer service/account(s).
  • Process redos in Lab Management Software System.
  • Research and verify availability of products.
  • Perform other duties within the Rx data entry department or other areas as assigned.
  • Maintain a clean and organized work environment.
  • Observe and enforce all company policies, rules, and safety practices.Bill Rate: $25.00 Work Environment: • Fast paced, production environment. • Regularly work with others. • The noise level in the laboratory is generally moderate. Safety and Ergonomic Requirements: • Must practice safe work practices at all times and report any unsafe conditions immediately. • Required to wear the appropriate PPE while in the laboratory, including but not limited to safety eyewear and enclosed shoes. • Attend and participate in all required safety trainings. • Follow all Lock Out/Tag Out procedures as required for both authorized and affected users. • Participate in daily ergonomic stretches and follow all ergonomic requirements of the position. • Follow all personal dress requirements according to the established dress code and safety requirements. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience • High School education or equivalent preferred. • 4+ years previous related experience and/or training required. Language Ability • Ability to read and interpret documents such as safety manuals, operating instructions, and procedure manuals. • Ability to write short correspondence. • Ability to effectively present information and respond to questions from groups of managers, employees, and the general public. • Ability to communicate effectively in a team environment. Math Ability • Basic ability to add and subtract. • Understand decimal numerical sequencing. Reasoning Ability • Ability to multi-task and prioritize. • Demonstrate good judgment and decision making skills. • Ability to motivate employees. Computer Skills • Basic understanding of the Microsoft Office programs including Microsoft Word, Microsoft Excel, and Outlook. • Keyboarding skills with ability to 10 key and type. Certificates and Licenses • None required.
    Client requires last 7 years of employment verfication and minimum education required for all roles is High School dipoloma unleass specified in the job description.

Accounts Receivable Specialist

Our confidential client is actively hiring an Accounts Receivable Specialist in a remote role to support their finance department. This is a critical role in ensuring the efficient and effective administration of the accounts receivable process within the organization. The position is responsible for the accounts receivable process, including invoicing, payment collection, cash applications, and account reconciliation. If you’re a specialist in the field and meet the necessary qualifications below, apply today!

Primary Responsibilities:

Accounts Receivable

Participate in all aspects of the accounts receivable process, including invoicing, cash application, collections, and account reconciliations. Ensure accuracy, timeliness, and compliance with policies and procedures.
Continuously review and enhance accounts receivable processes and procedures to increase efficiency, reduce delinquencies, and streamline operations. Strategically integrate automation and technological solutions to heighten operational effectiveness.
Coordinate and supervise the accurate and timely issuance of Client invoices, ensuring compliance with contractual terms and regulatory requirements.
Use templates to prepare and send invoices to clients, and then follow up with them to confirm receipt of all billing documentation.
Oversee the reconciliation and posting of client payments to ensure accurate allocation of funds to the appropriate client accounts and invoices.
Monitor and manage the collections process, ensuring proactive follow-ups on overdue accounts.
Generate and analyze accounts receivable reports, aging analyses, and key performance indicators (KPIs) to identify trends, risks, and opportunities. Compile the data to prepare regular reports for management review.
Collaborate with project managers to develop and maintain positive relationships with key clients.
Participate in process improvement initiatives to enhance efficiency and accuracy in financial operations.
Stay up to date on accounting standards and industry best practices.
Financial Reporting

Assist CFO with preparing reports that summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.
Assist with internal and external audits required by CPA, IRS, and other regulatory agencies; provide necessary documentation and respond to audit inquiries in a timely and accurate manner.
Maintain and update the weekly spreadsheet utilized by the Accounting Department to provide an accurate and up-to-date overview of financial activities.
Required Knowledge, Skills, & Experience

Strong knowledge of accounts receivable principles, practices, and regulations.
Proficiency in using accounting software and ERP systems (i.e. QuickBooks).
Excellent analytical, problem-solving, and decision-making skills.
Exceptional interpersonal and communication skills to effectively interact with clients, team members, and other stakeholders.
High attention to detail and strong numerical accuracy.
Proactive and results-oriented mindset with a focus on continuous improvement.
Ability to work under pressure, meet deadlines, and handle multiple priorities simultaneously.
Proficient in Microsoft 365 applications.
Advanced proficiency in Excel; including pivot tables, lookups, and spreadsheet management.
Education and Experience:

Bachelor’s Degree in Accounting, Finance, or a related field.
Minimum 3 years of progressive experience in accounts receivable positions.
Additional certifications (e.g. CMA, CPA) are a plus
Schedule:

Remote
Part Time, 25-30 hours weekly
Flexible schedule
Salary:

$22 per hour

Content Writer (Remote)

Job Description
WebstaurantStore, the world’s largest online restaurant supply company, is looking for entry-level candidates who possess strong writing and research skills to join our growing company as Content Writers. This role focuses on developing engaging written content for our website and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

As a Content Writer, you will:

Write in-depth product descriptions with the perfect blend of creative and technical writing skills
Write and edit a variety of content including articles, blogs, and other supportive text
Regularly correspond with external vendors and internal departments to complete projects
Edit product descriptions and supportive text throughout our website
Work on special projects such as video transcripts and maintaining internal resources
Manage an ongoing task list of special projects and several hundred product descriptions per week
Participate in team meetings and product trainings
Communicate with the Purchasing, Digital Content, Photo, Video, Design, and SEO departments to complete projects on deadline
We are looking for driven, motivated candidates who:

Have solid written and verbal communication skills
Are self-motivated to complete work assignments
Possess strong attention to detail
Are able to multi-task
Have familiarity with SEO best practices regarding content
Are receptive to feedback on their work
Take initiative to solve problems independently
Are willing to learn new tasks and new software
Can adopt our writing style
Have superior research skills
Are willing to suggest improvements related to site features
Are familiar with the Microsoft Office Suite, including Excel
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.

As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country personally and professionally.

If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Content Writer position with you! Submit your resume and apply online today.

Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

SEO Consultant

Job Description:

The SEO Consultant will be responsible for handling all day-to-day tasks and work on our SEO accounts. They will also act as the first point of contact for basic client or task-related questions. The SEO Consultant performs on-site optimizations, blog content, social media content, review responses, citation cleanup, and performs link outreach and acquisition. This is a fully remote, entry-level position.

Essential Functions:

Perform all daily task work on up to ten SEO accounts
First point of contact for basic client questions or task-related questions
Building custom SEO reports using Google Analytics data
Writing and editing website content and meta tags
Performing all link outreach and communication on behalf of car dealers
Acquire new links by helping organizations partner with car dealers or finding other unique local link opportunities
Citation clean-up and citation building
Writing and posting blog content; working with the WordPress CMS
Finding, writing, and scheduling daily social media posts for Facebook and Twitter
Required Skills/Experience:

Bachelor’s Degree or equivalent industry-specific experience
Minimum of 6 months of SEO experience
Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines
Basic HTML and CSS knowledge
Strong in Excel, Microsoft Word, Screaming Frog, and Photoshop
Excellent content writing and content editing ability
Familiar with Google Analytics and data analysis
Preferred Skills/Experience:

3 years’ experience in Local SEO
Ability to confidently communicate with car dealers
PR and outreach experience
Experience managing processes within a small team of up to five consultants

LI-Remote

The salary range for this position is $37,500 – $66,300.

The maximum range shown represents your earning potential with DealerOn for the life time of the role.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

This is a remote position and is available in various US locations; however, it is not open to residents of…

Alabama (AL), Alaska (AK), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Hawaii (HI), Idaho (ID), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Massachusetts (MA), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Dakota (ND), Oklahoma (OK), Roade Island (RI), South Dakota (SD), Vermont (VT), Washington (WA), Wisconsin (WI), and Wyoming (WY).

About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

Medical, dental and vision insurance
Company matched 401K plan
Flexible PTO + Sick Leave
4 weeks paid Parental Leave
8 Paid National Holidays
State of the art technology
Company-paid basic Life Insurance
Voluntary supplemental Life Insurance
Voluntary long-term/short-term disability insurance
Voluntary Pet Insurance
Optional Healthcare/Dependent Care FSA Account

Corporate Accounting Generalist

Description
Aduro Advisors is looking for bright and talented individuals to join our growing internal Operations team. The Corporate Accounting Generalist plays a key role in supporting more than 500 clients and over 300 employees by maintaining the client service database, supporting the quarterly billing process, scheduling vendor payments and reconciling payroll records with a high level of accuracy. This candidate will interact with various individuals within the company and will report directly to the Corporate Accounting Manager and work with People Operations, vendors and employees.

Why Aduro?

We’re not your typical fund administrators. We’re modern, innovative, and backed by deep industry experience, allowing our clients to focus on investing while we handle the details. We pride ourselves on providing our clients with thoughtful and adaptable service while leveraging best-in-class technology.

We thrive in a people-first culture where each team member can impact the success of the business. We do this by investing heavily in training and development programs, providing ample opportunities for growth, and focusing on fostering a culture of collaboration and community.

The Corporate Accounting Generalist works directly with the Corporate Accounting Manager and the CFO to support the internal accounting functions of Aduro Advisors. In this role, you will play an integral part in keeping the day-to-day AR, AP and financial operations for the company running smoothly. If you possess a high level of reliability, precision, attention to detail, and knowledge of best practices in accounting, we would love to hear from you!

Here is the type of work you will do:

Salesforce Client Database Management (40% of the time):

Maintain and update accurate billing data for all client relationships
Maintain and update schedule of clients’ key third-party vendors (legal, audit, tax, etc)
Maintain employee staffing records across clients and internal teams
Accounts Payable (30% of the time):

Manage the Accounts Payable process including the timely review and scheduling of payments to vendors, and correct coding of expenses
Process accounts payable on a weekly basis using Bill.com
Process and reconcile expenses and credit card reports using Paylocity and Xero
Reconcile bank transactions and prepare journal entries in accordance with US GAAP in Xero
Support audits with external auditor by providing accounts payable data and pulling selected invoices for review
Assist in the annual 1099 reporting process and year-end reporting including maintaining collection of W-9s and potential agreements kept up to date and on file
Support ad hoc project requests from colleagues
Payroll Responsibilities (30% of the time):

Update payroll records by entering changes in wages, benefits, deductions, job titles, etc. in Paylocity
Set up new tax jurisdictions in Paylocity when needed
Manage and track employee retirement and health savings contributions
Audit benefits, payroll, and paid time off (PTO) reports on a quarterly basis
Ensure that employee benefits are accurately set up with our benefit administrators
Accurately maintain employee records in Paylocity
Paylocity or similar payroll software experience preferred
The salary for the Corporate Accounting Generalist role will range from $50,000-$65,000. Salary is determined based on current market data and candidate experience level. This role may be fully remote or may be part-time in the office (Denver, CO or Princeton, NJ) depending on the candidate’s location.

Perks of Working at Aduro:

Competitive salary
Health/Dental/Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
Paid Time Off (PTO)
401k with Employer Match
Company-wide social events and programs
Dog-friendly office in downtown Denver
Requirements
You have 1-2 years of experience in an accounting role with specific experience billing professional services clients, processing accounts payable and supporting payroll activities
You are proficient in accounting systems such as Xero or QuickBooks
You are comfortable with software systems including Microsoft Word, Excel, Google/G Suite, Box, Slack
You have excellent data entry and computer skills
You have exceptional attention to detail and the ability to multi-task
You have excellent verbal and written communication, customer service and telephone skills
You are self-motivated, proactive and able to work independently with the ability to ask for what you need
Salary Description

Specialist, Quality Assurance

Job Description – Specialist, Quality Assurance (03Q16)

Specialist, Quality Assurance
Bringing smiles is what we do at TTEC… for you and the customer. As a Quality Assurance Specialist working on-site in Malta, New York you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?

You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.

You’ll report to Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

For this New York, New York United States-based position, the expected base salary is $37,065 -$41,189

During a Typical Day, You’ll

· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.

· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.

· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.

· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.

· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.

· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.

· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.

· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate

What You Bring to the Role

· High school diploma or equivalent

· 6 months or more of customer service and call center experience

· Understanding, interpreting, and manipulating data for reporting

What You Can Expect

· Supportive of your career and professional development

· An inclusive culture and community minded organization where giving back is encouraged

· A global team of curious lifelong learners guided by our company values

· Ask us about our paid time off (PTO) and wellness and healthcare benefits

· And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Payment Poster

Are you a detail oriented professional, with a background in accounts receivable, billing and/or collections? Are you driven to succeed, and being recognized for your success? Wouldn’t you love to be a part a team where management is focused on nurturing a strong culture? If so come join us at BetterNight.


BetterNight is a professional medical service and supply company, focused on sleep & sleep therapy. Our focus is on diagnosis on sleep apnea through home sleep study and treatment through the use of CPAP therapy or oral appliance therapy.


SUMMARY


This position is responsible for posting patient, insurance, and other payments through the billing software (Brightree). This position is an escalation point for other employees in posting for questions regarding AR. The expectation of this position is to provide a first-class service experience, with every patient/or physician interaction.


CORE RESPONSIBILITIES


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Fluently works in Brightree computer system to perform daily job duties
  • Responsible for posting all forms of patient, insurance, and other payments to the correct accounts in Brightree
  • Ensures ERN (Electronic Remittance posting) / ERA (Electronic Remittance Advise) posting are accurate and timely
  • Verifies insurance payments against fee schedule
  • Reviews and processes patient refund requests
  • Reconciles patient’s account credit balances
  • Informs Billing of any Brightree price table discrepancies
  • Deposit checks into the bank account by the end of each business day
  • Retrieves EOB (Explanation of benefits) from insurances when necessary
  • Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times
  • Must be knowledgeable in Patient Rights and Responsibilities
  • Performs other administrative duties for the company such as; orders office supplies, plans parties, contacts building management with building issues, orders foods for monthly celebrations and business meetings.
  • General clerical duties such as filing, photo copying, data entry, scanning as assigned.
  • Work mandatory overtime as scheduled
  • Other duties and projects may be assigned

Requirements

QUALIFICATIONS & SKILLS

  • Strong commitment to patient care, customer service, friendly, helpful and caring nature is required
  • Knowledge of all commercial, government, managed care, and federal health insurance plans
  • Strong oral and written communication and problem-solving skills.
  • Must be able to work overtime as scheduled

EDUCATION & EXPERIENCE

  • HS diploma or equivalent required; AA preferred
  • Experience must be 2-3 years in accounts receivable, billing and/or collections
  • Minimum 1 year working for Sleep Data or DME (Durable Medical Equipment) experience

Salary Description

$17.00 – $18.00 per hour

APPLY HERE

Purdue Global Data Entry Administrative Clerk 

The Part Time Data Entry Administrative Clerk is responsible for data entry of transcripts and other data related to the Office of the Registrar.  This position is accountable for compiling, verifying, processing, maintaining, and/or recording various information types. The Data Entry Administrative Clerk maintains a high standard of data quality for information recorded in our internal systems and ensures compliance with our policies and data regulations.  This position ensures strict confidentiality of records.

What to expect in the role:

  • Performs the preparation, data entry, verification, and editing of confidential data. Responsible for checking data and information for minor changes.
  • Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate.
  • Extracts and releases information according to specified criteria and in strict compliance with established policies, procedures and/or regulations; answers questions from client departments and others on specific data as requested.
  • Performs limited data analysis; may prepare and generate various reports.
  • Other duties as assigned.

Experience:

  • High School Diploma/GED; Some college/Associate Degree preferred.
  • Minimum of 0-2 years clerical and/or data entry experience.

What we’re looking for:

  • Computer knowledge with skills in Microsoft Office and Google Workspace.
  • Minimum typing speed of 60 wpm.
  • High level of accuracy and meticulous attention to detail.
  • Ability to work independently with minimal supervision.
  • Ability to follow processes, collaborate, work effectively on a team, and maintain a positive attitude.
  • Ability to meet deadlines and maintain confidentiality.
  • Effective oral and written communication skills, with the ability to adapt communication style and method to suit different audiences.
  • Strong interpersonal skills with the ability to effectively communicate with a professional demeanor with people at all levels within the organization and from diverse backgrounds.

Additional Information:

  • This is a Part-Time position.  The target rate is $15/hr.
  • This is a remote position; no relocation required. Candidates must be based in and legally authorized to work in the United States.
  • Purdue University Global will not sponsor employment authorization for this position.  
  • A background check will be required for employment in this position.
  • FLSA: Non-Exempt (Eligible For Overtime)
  • Purdue Global is proud to be an EEO/AA employer. Our goal is to recruit and retain the most talented people from a diverse candidate pool. We celebrate the diversity of thought, backgrounds, and skills necessary to support an inclusive environment. Employment decisions are based on qualifications, merit, and business needs. All individuals are encouraged to apply.

APPLY HERE

Billing Coordinator II

The Billing Coordinator II is part of the customer insurance certificate team.  This role is responsible for researching and validating customer provided insurance certificates that meet Ryder’s requirements. You will be responsible for clearing several work queues and shared email boxes as well as acting as the SME for all things customer provided insurance; partnering with off-shores contractors; insurance reporting; researching customer disputes; and all other duties as assigned by the supervisor.

Essential Functions

·         Research and validate customer provided Certificates of Insurance

·         Read and respond to internal and external customer emails in join mailbox

·         Image approved insurance certificates and apply to customer accounts

·         Backup other Billing Coordinators in the event another Billing Coordinator is out of the office

·         Research any discrepancies or previous billings to ensure accuracy

Additional Responsibilities

·         Performs other duties as assigned.

Skills and Abilities

·         Computer literate with general knowledge of software to include Microsoft Office Suite

·         Strong verbal and written communication skills

·         Ability to work with minimum supervision

·         Highly thorough and dependable

·         Detailed oriented with excellent follow-up practices

·         Ability to work a flexible schedule for month-end close- (1st, 2nd and 3rd workday)

·         Demonstrates customer service skills

·         Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines

·         Ability to efficiently work in a remote environment

·         Critically think to solve one-off problems

Qualifications

·         H.S. diploma/GED required

·         Bachelor’s Degree (preferred)

·         Analytics knowledge preferred

·         Insurance knowledge preferred

Applicants from Colorado, New York. New Jersey, Connecticut and Washington State:
 The hourly rate for this position ranges from $17.00-$18.50 an hour. 

Ryder offers comprehensive health and welfare benefits, to include medical, 
prescription, dental, vision, life insurance and disability insurance options, as well as 
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan


Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

APPLY HERE

Customer Support Specialist

Our client, a well-funded and very rapidly growing software startup is looking for a contract Customer Support Specialist to join their team.
This is a 100% remote position.  The Customer Support Specialist will be responsible for directly communicating with customers via email and through their online support ticketing system, to answer questions and resolve payment and service issues.  Ideal candidates will have 1 year or more of direct client-facing experience in a customer service/support or client success position. This is an excellent opportunity to join a rapidly expanding company!

Responsibilities:

– Effectively respond and resolve customer inquiries in a considerate, accurate, and timely manner over email and phone.
– Compose thoughtful, personalized responses to customers for a variety of requests.
– Escalate defects to Product Support Engineers.
– Serve as the voice of the customer in identifying product enhancements
– Communicate with customers via email and through Zendesk
– Answer questions and resolve payment and service issues

Qualifications:

– BA/BS degree or equivalent practical experience.
– 1 year of client-facing experience.
– Customer-first attitude with a strong sense of empathy.
– Impeccable written communication skills.
– Effectively articulate information to both technical and non-technical customers.
– Organized, responsible and motivated individual, with the ability to work well as part of a fast-paced team.
– Excellent problem-solving and analytical skills.
– Experience with Zendesk or similar is a must.

APPLY HERE

Coordinator Complaint & Appeals

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Required hours: Wednesday-Sunday with a flexible start time between 9am-1pm.

Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals. Identify trends and emerging issues and report and recommend solutions. Independently coaches others on appeals ensuring compliance with Federal and/or State regulations. Manage control and trend inventory, independently investigate, adapts to changes or revise policy to resolve the most escalated cases coming from internal and external constituents for all products. Responsible for serving as the point of contact for the appeal if there is an inquiry from leadership, compliance and State regulators. Understand and adapt to departmental process and policies. Medicare knowledge is a plus. Fast Turn Around of inventory, collaboration with clinical team and management. Attention to detail is needed and must be able to maintain compliance turn-around times, with accurate case resolution or research. Remain a part of the solution by escalating issues that may impact compliance timeliness. Additional duties as assigned which will include a carrying a modified case load including but not limited to:

-Serves as a content model expert and mentor to team regarding Aetna’s policies and procedures, regulatory and accreditation requirements.

-Ensures work of team meets federal and state requirements and quality measures, with respect to letter content and turn-around time for appeals, complaints and grievances handling.

-Independently researches and translates policy and procedures into intelligent and logically written responses for Executive or Senior leaders on escalated cases.

-Successfully works across functions, segments, and teams to create, populate, and trend reports to find resolution to escalated cases.

-Identify potential risks and cost implications to avoid incorrect or inaccurate responses and/or decisions which may result in additional rework, confusion to the constituents, or legal ramifications.

-Additional duties as assigned which will include a carrying a modified case load including but not limited to:-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.

-Research Standard Plan Design or Certification of Coverage (Evidence of Coverage) relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.

-Research claim processing logic to verify accuracy of claim payment, member eligibility data, billing/payment status, prior to initiation of appeal process.

–Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria.

-Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial.

-Identify and research all components within member or provider/practitioner appeals, complaints and grievance for all products and services.

Required Qualifications

– At least 2+ years in one of the following areas: claim platforms, products, and benefits; patient management; product or contract drafting; compliance and regulatory analysis; special investigations; provider relations; customer service or audit experience

Preferred Qualifications

-Some Medicare and/or Medicaid knowledge

– Experience in reading or researching benefit language

– Ability to work in fast paced, high volume environment

– Excellent verbal and written communication skills

– Excellent organizational skills to handle high inventory which aids in meeting or exceeding metrics

– Solution driven and can handle complex issues with accuracy

Education

High School or GED

Pay Range

The typical pay range for this role is:

$17.00 – $29.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
APPLY HERE

Admin 2- Assessments

Essential Duties and Responsibilities:
– Review and submit applications for federal financial or disability benefits for children/adults in custody of government social services agencies.
– Review applications denied and gather documentation to determine if a reconsideration appeal is appropriate.
– Ensure case notes are updated with project timelines and with a high level of accuracy.
– Recognize operational improvements and make suggestions to management.
– Perform timely and regular follow up with the appropriate government program.

Minimum Requirements:
– High School diploma or equivalent with 2 – 4 years of experience.
– Proficient with MS Office.
– Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population.
– Excellent organizational skills.
– Ability to self-start and take ownership of processes.
– Ability to work independently as well as with community groups, social workers and the public.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $20.00/Hr.

Posted Min

USD $11.68/Hr.

APPLY HERE

Admin 2- Assessments

Job Description Summary
Job Summary
Essential Duties and Responsibilities:

  • Review and submit applications for federal financial or disability benefits for children/adults in custody of government social services agencies.
  • Review applications denied and gather documentation to determine if a reconsideration appeal is appropriate.
  • Ensure case notes are updated with project timelines and with a high level of accuracy.
  • Recognize operational improvements and make suggestions to management.
  • Perform timely and regular follow up with the appropriate government program.

Minimum Requirements:

  • High School diploma or equivalent with 2 – 4 years of experience.
  • Proficient with MS Office.
  • Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population.
  • Excellent organizational skills.
  • Ability to self-start and take ownership of processes.
  • Ability to work independently as well as with community groups, social workers and the public.

MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Posted Max
USD $20.00/Hr.
Posted Min
USD $11.68/Hr.