Sr. Design Manager, Growth

by Kay Tay | Jan 10, 2024 | Uncategorized

We’re revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!

Who we are

Collaboration is the core of our Product, Design, and Research teams. We partner with Engineering to develop seamless, efficient, best-in-class products that power the Mindbody platform. We help our customers run and scale their businesses at every interaction, from scheduling to point of sale to client booking and more. We innovate so our customers can grow.

About the right team member

You will lead design strategy and drive impact across a portfolio of product groups that will help our customers grow their business. This includes CRM and marketing, new customer onboarding, generative AI solutions, and third-party integrations. This role collaborates across departments to ensure our experiences are best in class, requiring someone with passionate leadership, a sharp eye for design, and ability to lead a team towards a long-term vision. Working at Mindbody, your leadership and design vision will have a tangible impact on the growth of businesses across the wellness space.

About the role

Grow, mentor, and lead a team of product designers, guiding your team through complexity and ambiguity.
Ability to roll up your sleeves and dive into the work, being a hands-on leader through complicated projects.
Co-create roadmaps that help our customers grow their business and obtain new clients.
Build strong thought partnership with cross-functional stakeholders to establish a shared vision, strategy, roadmaps, metrics, and goals.
Keep a high bar – being the champion for product and design excellence.
Contribute to the operations of growing design organization.

Skills & experience

6-8 years of experience in product design with 2+ years managing designers
Experience in B2B software design, growth and marketing tools a plus
Portfolio with case studies demonstrating your principles, methodologies, and approach
Strong customer advocacy with a penchant for data and business-informed design
Strong design craft, an expert in Figma and modern design standards
Exemplary critical thinking and creative problem solving

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $161,000 to $242,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes. APPLY HERE

Clinical Auditor (Ohio)

by Kay Tay | Jan 10, 2024 | Uncategorized

This is a fully remote opportunity in OH. Note, quarterly/ad-hoc on-site requirement in Brooklyn, OH.

Responsibilities

Clinical Auditor

Working under general supervision, audits complex outpatient, inpatient and professional claim irregularities, overpayments and provider appeals from a clinical coding perspective, applying coding guidelines. Analyzes provider billing for abnormalities, questionable billing practices and proper coding combinations from a clinical and coding perspective and documents denial reasoning or erroneous activity.

· Audits outpatient, inpatient and professional claims from a clinical and coding perspective applying coding guidelines and edits. Assesses for inappropriate billing combinations, inherent charges, provider supporting documentation, etc.

· Documents audit results including denial reasons, erroneous activities, etc. and updates systems accordingly.

· Maintains knowledge in coding and billing guidelines and trends.

· Reviews provider appeals applying coding guidelines or edits.

· Identifies edits to adjudication system that are not working properly or need to be installed so claims can be processed. Works with more senior levels to implement changes.

· Interacts with internal or external auditors or vendors on claim coding updates, procedure changes, etc.

· Discusses consult findings with Physician Reviewers and reviews edit updates and questions with payment recovery staff.

· Performs other duties as assigned.

Senior Clinical Auditor

Working under limited supervision, audits typically more complex outpatient, inpatient and professional claim irregularities, overpayments and provider appeals from a clinical coding perspective, applying coding guidelines. Analyzes provider billing for abnormalities, questionable billing practices and proper coding combinations from a clinical and coding perspective and documents denial reasoning or erroneous activity.

· Documents audit results including denial reasons, erroneous activities, etc. and updates systems accordingly.

· Identifies additional opportunities for recovery and avoidance. Researches opportunities to better control medical spending and presents ideas to management.

· Researches and maintains knowledge in coding and billing guidelines and trends. Participates in implementation of new or updated policies and processes.

· Reviews provider appeals applying coding guidelines or edits.

· Identifies edits to adjudication system that are not working properly or need to be installed so claims can be processed. Works with lead or manager to implement changes.

· Orients, trains, assists and reviews work of more junior level staff.

· Interacts with internal or external auditors or vendors on claim coding updates, procedure changes, etc.

· Discusses consult findings with Physician Reviewers and reviews edit updates and questions with payment recovery staff.

· Performs other duties as assigned.

Qualifications

Clinical Auditor

· Graduate of a registered nursing program approved by the Ohio State Nursing Board. Bachelor’s degree preferred.

· In lieu of RN, Bachelor of Science in medical related field.

· 3 years as a Clinical Auditor or equivalent combination of clinical and medical auditing experience.

· Certified Medical Auditor (if not certified required to obtain within 18 months of hire).

· Certified Coder preferred.

· Knowledge of ICD codes.

· Knowledge of procedure codes.

· Knowledge of Revenue Codes, HCPC Codes and CPT codes.

· Knowledge of industry standard billing rules and regulations for professional claims billing, outpatient claims billing and inpatient claims billing.

· Knowledge of insurance regulations.

· Knowledge of coding and auditing techniques.

· Good written communication skills.

· Intermediate Microsoft Office and claims adjudications systems skills.

Senior Clinical Auditor

· Graduate of a registered nursing program approved by the Ohio State Nursing Board. Bachelor’s degree preferred.

· In lieu of RN, Bachelor of Science in medical related field.

· 5 years as a Clinical Auditor or equivalent combination of clinical and medical auditing experience.

· Certified Medical Auditor (if not certified required to obtain within 18 months of hire).

· Certified Coder preferred.

· Strong knowledge of ICD codes.

· Strong knowledge of procedure codes.

· Strong knowledge of Revenue Codes, HCPC Codes and CPT codes.

· Strong knowledge of industry standard billing rules and regulations for professional claims billing, outpatient claims billing and inpatient claims billing.

· Strong knowledge of insurance regulations.

· Strong knowledge of coding and auditing technique.

· Strong written communication skills.

· Intermediate to advanced Microsoft Office and claims adjudications systems skills.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That’s why we offer an exceptional package that includes:

A Great Place to Work:

Top Workplace in Northeast Ohio. Year after year we’ve received this recognition!
On-site wellness center at most locations. Enjoy personal trainers, locker room, weight room, elliptical machines, and a variety of classes!
On-site cafeteria serving hot breakfast and lunch, at most locations. Choices ranging from salad bar, made to order, hot and cold sandwiches, or a variety of entrees cooked fresh daily. Convenience store at most locations
Employee discount program. Discounts at many places in and around town, just for being a Medical Mutual team member
Business Casual attire

Excellent Benefits and Compensation:

Competitive compensation plans
Employee bonus program
401(k) with company match and an additional company contribution
Excellent medical, dental, vision, and disability insurance

An Investment in You:

Career development programs and classes
Mentoring and coaching to help you advance
Education reimbursement up to $5K per year

About Medical Mutual:

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan. We’re the largest health insurer in Ohio and for over 85 years, we’ve been serving our members and the Ohio communities where they live and work. Medical Mutual is a Top Place to Work in Northeast Ohio with exceptional career opportunities that offer challenge, growth and a great work/life balance. We want talented, innovative, and driven people to help us continue to be the best health insurance choice of Ohioans and help make Ohio the best it can be! Our headquarter building is located in Brooklyn, OH and we have multiple offices throughout the state. Join us at one near you! APPLY HERE

Client Pricing

by Kay Tay | Jan 10, 2024 | Uncategorized

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
The Senior Analyst, Network Client Pricing is part of a broader team responsible for providing subject matter expertise and support in client pricing implementations. They have accountability for pricing setups across Employer, Health Plan and Government business segments. The position will be expected to collaborate closely with internal (Account Management, IT, Implementations, Benefits, CVS Health Senior Leaders, etc.) and may also periodically work with external business partners (clients). This role will also be accountable to support future product and pricing projects including new technologies and testing support. In addition, this person will play a pivotal role in any client pricing audit inquiries as well as participate in process improvement initiatives. Detail-orientation, accountability, and judgment are essential given the scope and nature of the role. As the work ebbs and flows, this person may be directed to support broader activities in the team.

Required Qualifications

5+ years PBM or Health Care industry experience
Strong interpersonal skills as demonstrated by successful collaboration to achieve common and shared goals
Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines
Demonstrated proficiency in Microsoft Excel, PowerPoint, Word and Outlook
Strong communication skills in both formal and informal written communications and speech

Preferred Qualifications

Bachelors Degree in healthcare, business or related field
Six Sigma yellow, green or black belt certification
8+ years PBM or Health Care industry experience
Knowledge of CVS Caremark network programs and procedures, including knowledge of retail pharmacy operations and claims adjudication proficiency
Intermediate to advanced Microsoft Access database experience
Demonstrable intermediate project management experience

Education

Verifiable High School diploma or GED is required

Pay Range

The typical pay range for this role is:

$43,700.00 – $100,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. APPLY HERE

FP&A Senior Financial Analyst

by Kay Tay | Jan 10, 2024 | Uncategorized

Position Summary

CVS Health is seeking a FP&A Senior Financial Analyst to join our team! The FP&A Senior Financial Analyst position will produce timely and as accurate as possible estimates of rebate rates for the period end accrual, forecast, and budget within tight timelines for PBM revenue booking on multiple lines of business. The complexity of the contracts, concepts, and calculations performed by this function are extremely high requiring an employee with significant work experience to be able to contribute and come up with creative solutions.

Responsibilities:

Review forecasts based on our earned rebate rates compared to the actual invoiced amounts to determine discrepancies for accurate invoices and timeliness of cash flow.
Perform detailed data analysis, data mining and reporting for earned rebates to business partners and senior leaders on a regular basis.
Work with and develop databases, complex models within Excel and Access, as well as large datasets from multiple data warehouses.
Work with employees at all level across multiple departments including Accounting, Internal Audit, Invoicing, Finance, and our Trade group.
Ability to make their own decisions on many facets of the job.

Must have the ability to think on their feet and make decisions that can directly impact revenue.
Must have the ability to work under high pressure situations, constantly changing priorities, and very tight deadlines.

Required Qualifications

3+ years of Finance and/or Accounting experience
3+ years of Excel & Access and other databases or data visualization experience

Preferred Qualifications

Working knowledge of Microsoft Power BI
Exposure to ETL data tools (eg Python, SQL, Alteryx)
Experience using business analytics to solve data-driven questions
Excellent interpersonal and communication skills
Ability to interpret complex contracts
Strong organizational skills
Self-starter, goal-oriented, ability to manage multiple tasks under strict deadlines and high pressure
Very strong analytical skills

Education

Bachelor degree in finance, accounting, statistics or technical field required
MBA Preferred

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Pay Range

The typical pay range for this role is:

$43,700.00 – $107,200.00

Pricing Analyst, Surest

by Kay Tay | Jan 10, 2024 | Uncategorized

Opportunities with Surest, a UnitedHealthcare Company (formerly Bind). We provide a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds—the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and discover the meaning behind Caring. Connecting. Growing together.

Surest™, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Minneapolis, MN or NY preferred.

Primary Responsibilities:

Modeling and forecasting plan performance for new clients
Providing renewal & forecast support for existing clients
Evaluating individual employer and book-of-business performance
Assisting and supporting underwriting for guarantees & stop loss
Supporting other financial and design-related requests risk-based arrangements
Helping to standardize processes as Surest grows
Documenting compliance with industry regulations
Streamlining established processes via MS Office automation or other tools
Developing standard processes for new work, as Surest continues to grow

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Bachelor’s degree in mathematics or related field
Proven solid skills in Microsoft Office (PowerPoint, Excel, and in particular financial charts and graphs)
Willing to work eastern/central hours, due to clients’ needs

Preferred Qualifications:

1+ years of performing health plan (self-insured or fully insured) forecasting and analysis
1+ years of experience reviewing health claims data and performance
Experience developing and reviewing health care cost projections
Experience working with health plans ranging from small to large group
Actuarial exam track
Reside either in Minneapolis, New York City, or an Eastern/Central time zone if telecommuting

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. APPLY HERE

NCPDP Data Analyst

by Kay Tay | Jan 10, 2024 | Uncategorized

Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning.

The Network Strategy team has a multi-pronged approach to supporting Abarca’s many clients. They consult and create competitive pharmacy networks through leveraging pricing strategies and leading discussions via implementations. This team is also involved in re-contracting, re-implementing and all needs related to our clients throughout their time with Abara. Our Network Strategy team also establishes agreements, pricing schedules, contracting, and credentialing strategies with our networks to ensure proper accordance with any agreements as well as state and federal regulations across all lines of business.

The NCPDP Data Analyst makes sure that crucial data received by the National Council for Prescription Drug Programs (NCPDP) is incorporated correctly in Abarca’s claim processing platform, Darwin, to support pharmacy network integrity and accurate prescription pricing and processing. They will also work towards achieving Network Strategy team’s interest in the initiatives to enhance the application of NCPDP data in claim processing, pharmacy network, and pricing logic. We’ll need the analyst to work on active participation in relevant network and pricing NCPDP work groups and updates to the claim processing standards and the creation and update of Abarca’s payer sheets. You’ll also support in a credentialing role by handling to applicable regulations and internal policies and procedures.

The fundamentals for the job…

Serve as a subject matter expert (SME) of the NCPDP files received regularly to support ongoing pharmacy network integrity and credentialing.
Monitor the NCPDP file process for updates requiring notification and/or action on behalf of Abarca or its clients.
Troubleshoot inquiries from Abarca or its clients with potential root cause from NCPDP file updates.
Represent the Network Strategy team in multi-department discussions on issues and opportunities to integrate data received from NCPDP into the pharmacy benefit and claim processing platform, Darwin, at the direction of the AVP of Network Strategy.
Actively participate in relevant NCPDP work groups related to pharmacy network and prescription pricing while serving as representative of Network Strategy team during NCPDP standard update discussions and initiatives.
Support payer sheet updates for new client implementations and updates to existing payer sheets to support processing initiatives.
Reports weekly updates to the AVP of Network Strategy.
Supports other credentialing analysts as needed through conducting ongoing credentialing and re-credentialing processes and ensures compliant and timely revision of all relevant applications.
Reviews and ensures that all necessary licenses and credentials are verified and timely updated including contacting licensing boards, reviewing enrollment applications, and obtaining information directly from providers.

What we expect of you

The bold requirements…

Associate’s or Bachelor’s Degree in a related field. (In lieu of a degree, equivalent relevant work experience may be considered.)
3+ years of active experience in working with NCPDP file updates in support of credentialing or pharmacy network management.
Experience with developing and maintaining effective relationships with both internal and external business partners.
Experience with Microsoft software applications, word processing, and spreadsheet applications.
Experience applying attention to detail, analytical acumen, and critical thinking to supporting teams cross-functionally.
Experience working within an environment that requires management of discrete tasks to meet specified deadlines, accurate and consistent management of data elements and/or audit function.
Excellent oral and written communication skills.
Familiar with processing and reviewing NCPDP files

Nice to haves…

Experience within Medicare Part D and Medicaid.

Physical requirements…

Must be able to access and navigate each department at the organization’s facilities.
Sedentary work that primarily involves sitting/standing. APPLY HERE

Clinical Data Abstractor

by Kay Tay | Jan 10, 2024 | Uncategorized

At Carta Healthcare, we believe in a multidisciplinary approach to solving problems. Our mission is to automate and simplify the work that burns out clinical staff, so they can focus on patient care. Our AI Enabled Technology offers a complete solution (people, process and technology) to support the Healthcare Registry Data Market. We design products that transform the way hospitals use data to deliver care. We make analyzing data fast, easy, and useful for everyone. We give clinicians time back to focus on research and care that improve patient lives by reducing paperwork. Carta Healthcare is a remote organization with headquarters in San Francisco and Portland, Oregon.

To learn more about our AI Enabled Solutions and more about our company, please visit www.carta.healthcare

We’re looking for Clinical Data Abstractors who will work under the direction of the Lead Data Abstractor to abstract and code information in the prescribed format to satisfy the requirements of the target registry by reviewing patient records and abstracting key data elements.

With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.

We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role.

Required Qualifications :

2+ years direct Clinical Registry Abstraction experience for a Health System or Hospital
Current abstracting experience. Actively abstracting within the past 12 months in one or more of the following clinical registries:
CathPCI
Chest Pain MI
EPDI / ICD
NCDR
LAAO
TVT
AFib
GWTG
NSQIP – SCR Certified
TQIP – CSTR Certified
STS
VQI
Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
Ownership approach to workload, ability to work independently
Organized with a high attention to detail and commitment to accuracy
Team player who is collaborative with excellent communication skills
Remote training and onboarding compatible
Wants to grow with the company and believes in the mission

Responsibilities:

Data collection and entry for multiple registries for Carta Healthcare clients
Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
Communicate with Carta team and reporting hospitals to streamline data management
Provide data analysis to reporting hospital managers, as appropriate
Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
Any or other additional responsibilities as assigned

Bonus points:

Prior experience working remotely
Experience working with a SaaS, Healthtech or Software company
RN or LPN credentials

The target wage range for this role is $28.00 -$32.00 per hour. Compensation decisions are dependent on multiple factors including but not limited to skills, experiences, licensure and certifications. APPLY HERE

Clinical Data Abstractor – TVT/LAAO – Part Time

by Kay Tay | Jan 10, 2024 | Uncategorized

To learn more about our AI Enabled Solutions and more about our company, please visit www.carta.healthcare

We’re looking for a Clinical Data Abstractor – TVT/LAAO who will work under the direction of the Lead Data Abstractor to abstract and code information in the prescribed format to satisfy the requirements of the target registry by reviewing patient records and abstracting key data elements.

This role is fully remote and we have a variety of employment opportunities. This will initially be a part time role and has the potential to convert to full time.

Required Qualifications :

2+ years direct TVT / LAAO Registry Abstraction experience for a Health System or Hospital
Current abstracting experience. Actively abstracting within the past 12 months
Experience and knowledge of several medical registries with relevant clinical background
Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
Ownership approach to workload, ability to work independently
Organized with a high attention to detail and commitment to accuracy
Excellent communication skills.
Team player who is collaborative and can work in an independent environment.
Remote training and onboarding compatible
Wants to grow with the company and believes in the mission

Responsibilities:

Data collection and entry for multiple registries for Carta Healthcare clients
Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
Communicate with Carta team and reporting hospitals to streamline data management
Provide data analysis to reporting hospital managers, as appropriate
Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
Any or other additional responsibilities as assigned

Bonus points:

Prior experience working remotely
Experience working with a SaaS, Healthtech or Software company
RN or LPN credentials

Coordination of Benefits Analyst

by Kay Tay | Jan 10, 2024 | Uncategorized

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am – 6pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 1 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

Verify other insurance coverage primarily through payer portals and clearinghouse portals, but also occasionally leverage automated phone lines, databases, or phone outreach to commercial payers
Data entry of other insurance coverage findings into internal applications
Work directly with other departments to enhance and refine assigned inventory to maximize value
Knowledge and application of Medicare and NAIC coordination guidelines to properly coordinate members
Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance
Use pertinent data and facts to identify and solve a range of problems within area of expertise
Serves as a resource to others
Data entry into client submission systems

This is a challenging role with serious impact. You’ll need to sort through complex situations to understand and clarify where errors happened or where they may continue to happen. It’s a fast paced environment that takes focus, intensity and resilience.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age or older
2+ years of experience with data entry
2+ years working in a production environment
1+ years of experience working in the health care industry
1+ years of experience analyzing and solving customer problems
Intermediate level of Microsoft Excel
Ability to work any of our 8-hour shift schedules during our normal business hours of 6am – 6pm EST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

1+ years of experience in an inbound/outbound
Previous Coordination of Benefits experience
Experience working in the health care industry
Experience using platforms such as UNET, Pulse, NICE, Facets, Diamond, etc.

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Hawaii / Nevada / New York / New Jersey / Washington / Rhode Island residents is $23.22 – $45.43 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. APPLY HERE

Product Owner I (Remote)

by twochickswithasidehustle | Jan 10, 2024 | Uncategorized

Description

American Specialty Health Incorporated is seeking a Product Owner I to join our Operations Fitness department. The Product Owner will work closely with stakeholders throughout the organization and beyond in order to create, groom and prioritize a team backlog.

Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $48,000.00 to $65,000.00 Full-Time Annual Salary Range.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).

Responsibilities

Work with other departments and product teams to assess, initiate, refine and drive appropriate functional solutions.
Gather requirements from key stakeholders and break those down into user stories for your scrum team to develop.
Be present in all scrum ceremonies as well as available to scrum team
Ensure that the team always has an adequate amount of groomed user stories ready for development.
Provide backlog management, iteration planning, and elaboration of the user stories.
Write clear and concise acceptance criteria for each user story.
Plan and prioritize product backlog and development of the product.
Contribute to final approval and acceptance testing
Effectively communicate the product strategy to key stakeholders and team members.
Play an active role in mitigating non-technical impediments impacting successful team completion of Release/Sprint Goals.
Partner across different teams and departments as needed to coordinate delivery plans, testing, training and support.
Partner closely with engineering, user experience, customer experience strategy, and design teams to ensure quality and consistency of experience.
Coordinate trouble shooting and analysis of issues from internal and external users and solutions all the way through resolution.
Define and document business requirements, use cases, data flows, and research/process analysis for cross functional solutions.
Familiar with behavioral driven development (BDD) concepts and the Gherkin language format.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, related field, or equivalent experience. If equivalent experience, high school diploma required.
Minimum of 1 year of working experience as a Product Owner or Business Analyst.
Good knowledge of agile process and principles.
Experience with creating, prioritizing and accepting user stories.
Good communication, presentation and leadership skills.
Good listening and interpersonal communication skills.
Good verbal and written communication skills.
Ability to effectively manage projects, remove barriers, monitor milestones and accomplish deliverables.

Core Competencies

Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
Ability to effectively organize, prioritize, multi-task and manage time.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

#LI-Remote

APPLY HERE!!!

Fitness Network Development Specialist

by twochickswithasidehustle | Jan 10, 2024 | Uncategorized

Description

American Specialty Health Incorporated is seeking a Fitness Recruiter to join our Fitness Network Management team. This position will successfully recruit new fitness centers and fitness studios into different ASH Fitness networks. This includes lead generation, cold calling fitness centers, sales negotiations, and contract execution.

Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $43,680.00 to $45,000.00 Full-Time Annual Salary Range.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 50 Mbps upload speed).

Responsibilities

Interfaces with various fitness facilities to promote ASH Fitness network options and to execute contracts for key health plan clients to support relationships and to provide delivery system updates.
Maintain ongoing focus for productivity in a fast-paced environment and meets deadlines in an environment where priorities may change.
Successful track record in negotiating sales, securing minimum necessary membership discounts, and provider recruitment.
Ability to display effective presentation, deal with objections productively, build and maintain positive interdependent relationships.
Sends all fitness recruitment information and materials requested by fitness centers and fitness studios in support of contracting efforts.
Generates effective electronic and telephonic interface with fitness centers and fitness studios.
Identifies lead generation outreach opportunities and requirements and interfaces with management to coordinate.
Interfaces effectively with management as well as corporate office to ensure recruitment goals are being met.
Contacts fitness centers and fitness studios via telephone, email, and face to face in meetings (when necessary).
Meets minimum weekly, monthly lead generation recruitment goals and applications received.
Build and maintain fitness center and fitness studio call records in respective databases.

Qualifications

Associate’s degree or equivalent preferred. If equivalent experience, high school diploma required.
Minimum two years’ experience in sales, fitness field, health care recruiting, provider contracting preferred.
Knowledge in MS Word, Excel, CRM or similar databases
Valid residential state driver’s license with good driving record. Availability of automobile for on the job use and proof of insurance.
Strong verbal, presentation, and written communication skills.
Organized, results oriented team player.
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.

Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
Ability to effectively organize, prioritize, multi-task and manage time.
Demonstrated accuracy and productivity in a changing environment with constant interruptions.
Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and outside the office as required to meet business needs. Ability to drive and travel by air. Ability to move up to 30 lbs. Capable of using a telephone and computer keyboard.

Environmental Conditions

Work-from-home (WFH) environment

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

APPLY HERE!!!

Claims Examiner I (Remote, $14/hour)

by twochickswithasidehustle | Jan 10, 2024 | Uncategorized

Description

American Specialty Health Incorporated is seeking a focused Claims Examiner to work in a production environment. This position is responsible for the accurate review, input, and adjudication of claims in accordance with regulations, ASH standards and contractual obligations of the organization. Claims is an integral department of American Specialty Health’s offerings to empower people to live longer and healthier lives. We are responsible for tracking the receipt of claims, adjudication, and payment of claims. Due to the nature of the business and always evolving rules and guidelines, Claims is a fun and fast-paced team that enjoys working side by side, developing new ideas for efficiency, and prioritizes a strong focus on exceeding regulatory and contractual standards. Our driving mission is to offer world-class customer service (and expedited reimbursement) to healthcare providers on behalf of our members. Claims offers a career path progression that begins upon hire and allows development-focused staff to achieve two promotions in just one year. We succeed as a team and we prioritize professional development, considering ourselves an operational springboard to spring talented and driven employees toward their future goals.

Remote Worker Considerations

Remote Worker Considerations:

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment.

Responsibilities

Processes claims accurately and efficiently.
Reviews all incoming claims to verify necessary information.
Determines that correct member and provider records are chosen and utilized to process claims.
Enters claims data and information into the computerized Claims Processing System.
Maintains all required documentation of claims processed and claims on hand.
Adjudicates claims in accordance with departmental policies, procedures, state and accreditation standards and other applicable rules.
Maintains production standards; for direct data entry claims this includes processing an average of 31 claims per hour, with an accuracy rate of 98.5% over each pay period.
Verifies data of scanned paper claims at stated standards.
Provides backup for other examiners within the department.
Promotes a spirit of cooperation and understanding among all personnel.
Attends organizational meetings as required.
Adheres to organizational policies and procedures.
Maintains confidentiality of all claim files, claims reports, and claims related issues.

Qualifications

High school diploma required.
6 months data entry experience with 10 key and word processing; minimum 10,000 keystrokes per hour required.
Experience processing medical claims and knowledge of medical billing terminology and coding strongly preferred.
Proficient in MS Office.

Core Competencies

Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
Ability to effectively organize, prioritize, multi-task and manage time.
Ability to work and maintain production in a work-from-home (WFH) environment
Demonstrated ability to show self-discipline to meet production goals.
Demonstrated accuracy and productivity in a changing environment.
Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions, and to utilize constructive criticism to improve.
Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

APPLY HERE!!!

Data Entry Specialist REMOTE OPPORTUNITY

by twochickswithasidehustle | Jan 10, 2024 | Uncategorized

ABOUT THE ORGANIZATION	Brock & Scott, PLLC is a full service law firm with extensive experience serving the financial sector. With offices across Alabama, Florida, Georgia, Maryland, Michigan, Kentucky, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Rhode Island, Connecticut, Maine, Massachusetts, New Hampshire and Vermont. We deliver legal service with the utmost integrity and operational efficiency through our highly skilled team of attorneys and support staff. EXPERIENCE Brock & Scott, PLLC has been the default services and recovery leader for over 20 years. We have over 20 offices across nineteen states with highly qualified attorneys and professional staff providing full coverage and significant years of legal experience in each of our states. EFFICIENCY It is our commitment to provide exemplary service to our clients with a comprehensive suite of practice area offerings. By utilizing Brock & Scott, our clients gain the full benefit of our extensive regional coverage while experiencing that ‘hands on’ approach and physical presence in each individual state. INTEGRITY The firm has demonstrated our ability to meet the most strict industry standards for handling default and collection related legal work. We maintain advanced levels of physical and data security that are integrated into our Compliance Division for quality control and audit review across all of our offices.
EOE STATEMENT	We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION	JOB PURPOSEOperate data entry device, such as keyboard while working in various lender systems. Duties may include verifying data, opening and/or processing files, completing backups and preparing materials for printing as well as completing milestones and uploading documents to Caseware and to the various lender systems.JOB RESPONSIBILITY SUMMARYRead source documents and enter data in specific data fields, using keyboards or scanners.Compile, sort and verify the accuracy of data before it is entered.Compare data with source documents, or re-enter data in verification format to detect errors.Store completed documents in appropriate on line locations.Locate and correct data entry errors, or report them to supervisors.Maintain logs of activities and completed work.Select materials needed to complete work assignments.
POSITION REQUIREMENTS	REQUIRED KNOWLEDGE, SKILLS, & ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodation. The requirements listed below are representative of the knowledge, skills, and ability required.Education/Licensure/Credentials Required: High school diploma or equivalentExperience Required: 1-2 years of data entry experienceSpecial Knowledge/Skills Required: Excellent communication skills – both verbal and written, computer skills – Microsoft Office, Outlook, and ability to create spreadsheets in excel, leadership skills, problem-solving and decision making skills, the ability to plan and organize well, ability to meet goals, time management skills, perform well under pressure, and able to maintain a good office environmentPreferred: Understanding of the standard real estate and foreclosure documents, versatility in CaseWare and the various lender systems (LPS) and payroll systems.
EXEMPT/NON-EXEMPT	Non-Exempt
FULL-TIME/PART-TIME	Full-Time
LOCATION	Brock & Scott, PLLC – Winston-Salem
SHIFT	-not applicable-

THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.

APPLY HERE!!!

988 Chat & Text Counselor

by twochickswithasidehustle | Jan 9, 2024 | Uncategorized

Job Details
Description
988 Chat & Text Counselor (Olympic Suicide Prevention Center)

This is a fully remote position.

Schedule will vary with multiple shifts available. Part time & full-time applicants encouraged to apply.

The pay for this position is $24.00 per hour with a $3.00 overnight differential.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to nearly 200,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable.

As an organization, we value equity, diversity, and inclusion. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. We intentionally recruit and retain a workforce that is reflective of the communities we serve and strive to cultivate a sense of belonging for them. We embrace employees and candidates from all backgrounds who want to help make this vision a reality.

Summary

Chat/Text Counselors will be responsible for utilizing Crisis Chat and Text services to provide crisis intervention, emotional support, and resources to all help-seekers. The position will be fully remote, with the option to work on-site. A high emphasis is placed on quality assurance for this role.

Primary Duties

Offers crisis-counseling services via chat and text
Completes risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors.
Serves as a mandated reporter in cases of suspected abuse or neglect.
Is familiar with resources and providing information and referrals to visitors as appropriate.
Maintains accurate and detailed chat/text reports. Documentation must be completed in real time.
Completes 1.5 chats/texts per hour (on average).
Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program.
Assists in the training process of new counselors.
Participates in community outreach events such as resources tables and presentation about suicide prevention as needed.
Attends routinely scheduled meetings for the Suicide Prevention Center.

Position Requirements

Possess a high school Diploma or equivalent.
Be 18 years of age or older.
Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.
Be empathetic, flexible, and adaptable to varying situations.
Have open availability and flexibility to work within the Chat/Text program’s operating hours, including weekends and holidays.
Be reliable and able to adhere to schedules based upon Chat/Text program needs.
Complete yearly trainings as required by Lifeline.
Have knowledge of all job specific skills including risk assessment, data collection, and chat/text triage.
Possess strong interpersonal skills and can positively interact with others.
Have outstanding communication skills with the ability to engage any individual regardless of background.
Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.
Goal-oriented team player with strong experience working in large and complex systems.
Current California driver’s license and a driving record acceptable to the Agency’s insurance carrier.
A commitment to team objectives and Didi Hirsch philosophies.
Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.

APPLY HERE!!!

Government Appraisal Underwriter

by Kay Tay | Jan 8, 2024 | Uncategorized

Appraisal Underwriter, Government underwrites conventional appraisals in accordance with FNMA, FHLMC, FHA and internal Freedom Mortgage guidelines. The Appraisal Underwriter, Government will be responsible for ensuring high quality appraisals are being delivered and will work back with AMC in obtaining corrections and clarifications as needed.

Essential Job Functions:

Underwrites Conventional and FHA appraisals for all property types for accuracy of data and value
Develops and maintains an up to date and sound knowledge of multiple loan product guidelines offered by the company, DU/LP guidelines, and risk assessment tools used to review appraisals
Utilizes CU scores from SSR reports to determine the level of review and/or elevation as required by Freedom Mortgage Credit Policy
Exercises sound judgment in evaluating collateral risk
Communicates in writing to AMCs and Freedom Mortgage operations staff, any required corrections and clarifications

Supervisory Responsibilities:

This job has no supervisory responsibilities

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience reviewing appraisals on all forms utilized by FNMA/FHLMC/FHA
Strong analytical and decision making/problem solving skills
Possess a keen eye for accuracy, attention to detail and ability to handle a high volume work load
Excellent interpersonal, organizational, prioritization and time management skills
Proficient in computers including LOS systems, Microsoft Office and Excel. Ability to adapt/ learn/utilize multiple software programs. Experience with paperless environment preferred.
Ability to type/use a keyboard with sufficient speed to meet job demands
Ability to deliver effective results and to meet deadlines with minimal supervision
Self-starter, adapt to a changing environment and have the ability to communicate and work well with AMCs and co-workers
Possess clear, concise and effective written and oral communication skills
Professional demeanor in appearance, interpersonal relations, work ethic and attitude
Required to support and work across all business channels in Underwriting (Retail/CC/Wholesale) as needed.

Education and/or Experience:

High School Diploma or GED Required; 4 Year BA or BS preferred
Minimum 3 years of appraisal review experience
Minimum 1 year w/ DE

Language Skills:

Ability to read and comprehend instructions, correspondence, memos, and work place policies. Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations. Ability to write professional correspondences. Ability to write routine business reports. Ability to speak effectively with other employees and/or customers. Ability to present formal information in one-on-one and small group situations to customers, students, parents and/or other employees. Ability to present information and respond to questions from groups of administrators, managers, employees, customers and/or the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations:

This position does not require professional licensing, certification or registration.

Customer Service Relationships:

Anticipates customer needs and regularly motivates or influences others to deliver customer service excellence. May troubleshoot highly sensitive or confidential issues. Personally ensures problem resolution. Identifies barriers to effective customer service and sets customer service standards. Establishes a customer feedback system and holds self-accountable for customer service excellence within the department. APPLY HERE

Procurement Coordinator

by Kay Tay | Jan 8, 2024 | Uncategorized

The purpose of this position is to support to the Procurement and Sourcing Team for various procurement initiatives including database development/management, document administration, client reporting.

This is a full-time permanent position that is eligible for Benefits including Health, Dental, Vision and paid time off!

Duties and responsibilities

Compiles, analyzes and condenses data into a comprehensive presentation form.

Coordinates the tracking and organization of various vendor documents.

Researches suppliers to acquire pricing and specifications based on corporate usage and specifications.

Creates paperwork vital for the acquisition of materials and services.

Collaborate with internal customers to provide proactive customer service support.

Provides related administrative support to including, but not limited to, scheduling of appointments and relaying information to internal and external clients.

Supervisory responsibilities

No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.

Qualifications

To perform this job successfully, an individual should be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the all functions.

EDUCATION and EXPERIENCE

Associate or Technical Degree or higher in business, information technology or mathematics. Minimum of two years of related experience and/or training.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Communication skills

Ability to comprehend, analyze, and interpret various types of business documents. Ability to write reports, manuals, speeches, and articles in a pre-designed style and format. Ability to effectively respond to inquiries or complaints from clients, co-workers, supervisor, and/or management. Ability to present information to an internal department and/or large groups of employees.

Financial knowledge

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts basic financial analysis.

Reasoning ability

Ability to understand and carry out general instructions at all times. Ability to solve problems in standard situations. Requires intermediate analytical skills.

OTHER SKILLS and ABILITIES

Proficient in the use of Microsoft Office Suite applications. Basic knowledge of database design and relational database principles and practices. Knowledge of administration of databases in software development

Scope of responsibility

Decisions made with understanding of procedures and company policies to achieve set results and goals. Responsible for setting own project timeframes. Errors in judgment may cause short-term impact to co-workers and supervisor.

We promote an inclusive culture and are committed to our employees feeling safe, valued and heard. With a shared foundation of respect, integrity, service and excellence—values we call RISE—we use our position as a leading global company to positively impact the lives of our employees and clients!

Colorado Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Materials Specialist position is $40,000 annually [or $19.23 per hour] and the maximum salary for the Material Specialist position is $60,000 annually [or $28.85 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. APPLY HERE

Associate Copywriter

by Kay Tay | Jan 8, 2024 | Uncategorized

At MissionWired, we help clients create revolutionary digital strategies that advance their mission, change our country, and have a positive impact on the world.

MissionWired is the only wholly integrated, digital-first direct marketing agency for nonprofits and Democratic organizations. We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $3.1 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.

We’re digital-obsessed, tech-savvy do-gooders who care deeply about social change. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Animal Legal Defense Fund, Save the Children, and Friends of the Earth, as well as progressive political organizations, campaigns and candidates. Each cycle is an opportunity for us to support organizations across the country while electing Democrats to office at every level.

We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin.

We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.

Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.

You will be responsible for:

Working with creative team leads to develop and maintain compelling, authentic creative strategies for world-changing nonprofits, Democratic elected officials, and political challengers;
Working with internal and client teams to manage multiple projects in a deadline-driven environment;
Writing copy that drives action to achieve direct response campaign objectives including direct donations, engagement, list growth, and cultivation;
Delivering copy that is consistent with an organization’s voice and adapted across channels;
Contributing to client meetings, and presenting creative work to internal teams;
Creating final copy decks that follow client brand and style guidelines and cite the source of information used.

Must-have qualifications:

Up to 3 years experience, including internships, writing in the advocacy or political field, writing in someone else’s voice, or writing for a school paper;
Detail-oriented proofreader and researcher;
A mind for both finding the right words and explaining the thinking behind them;
Comfort with receiving feedback, and addressing both written and live edits;
Creative, collaborative and solutions-focused;
Detail-oriented multitasker who can shift priorities in a rapid-response environment;
Flexible to adapt writing to prescribed voice, style and format;
A predisposition toward out-of-the-box thinking and bold ideas;
Passion for making our world a better place.

Nice-to-have qualifications:

Experience reviewing and optimizing written material based on metrics is a plus;
Background in political campaigns or with a nonprofit is preferred.

Salary range for this role is $50,000 to $60,000 per year, depending on experience.

This position is included in a union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining.

If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!

*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.

Benefits

-100% employer-paid premiums for platinum-level medical plan on a national health care network

-100% employer-paid life insurance and short term disability

-50% employer-paid vision and dental insurance

-401(k) with 3% employer contribution

-17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.

-Paid parental leave at 100% of your salary

-Financial support for reproductive and transgender care

-Flexible telecommute and remote work policies

-Company issued Mac products for home offices

-Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available

Location

We are currently working remotely with no return to office date. Applicants may reside in the following states: CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MN, MO, NC, NJ, NV, NY, OH, PA, SC, TX, VA, WA, and WI. Due to FL legislation, MissionWired is required to participate in e-verify. APPLY HERE

User Experience Researcher

by Kay Tay | Jan 8, 2024 | Uncategorized

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We currently offer remote work for those residing in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

The Opportunity

The User Experience Researcher provides insights into the user experience, helping product and design teams to create user-friendly products based on user feedback rather than assumptions. You will conduct usability tests, expert evaluations, and in-depth research interviews to create personas, customer journey maps, process flows and more.

This is a remote friendly position (#LI-Remote) and you will report to the Assistant Vice President Customer Experience Insights.

In this Role You’ll Get To:

Lead user research to uncover new insights and opportunities, understand current needs and expectations, and test potential design solutions.
Collaborate with partners, designers, product managers and developers on research activities, strategy sessions, brainstorming, design, and testing of new concepts.
Establish a research portfolio that looks across the end-to-end lifecycle according to SNHU’s customer experience strategy, value chain, and customer performance indicators.
Manage multiple research projects simultaneously by coordinating scope, timeline, and partners in detailed project plans and other project documents.
Develop well-crafted research plans with clear research goals.
Conduct usability sessions.
Develop and implement quantitative surveys.
Conduct partner and client interviews.
Create prototypes using Figma or similar technology.
Identify insights by analysis of quantitative and qualitative data from research.
Translate insights into relevant recommendations across digital and physical products, services, and spaces, providing a pipeline of data for product teams to improve the customer experience.
Create communication tools to share insights across the development teams.
Present research findings to the larger team in a clear and organized fashion.
Implement a research strategy by collaborating with product teams, customer experience (CX) team members, and partners to identify research goals and priorities.
Stay informed about competitor products, industry trends, and customer experience (CX) trends (both inside and outside of the higher education industry) to understand trends in consumer expectations and opportunities for additional research.
Ensure compliance with legal and ethical guidelines.
Other responsibilities as assigned. Job responsibilities can change at any time, with or without notice.

What we’re Looking For:

Three years of experience in research, user experience, or human-centered design.
Bachelor’s degree in related field. Equivalent of experience in lieu of degree acceptable.
Experience designing and conducting qualitative and quantitative research.
Work within diverse and cross-departmental teams.
Interest and experience with people and cultures.
Experience in a hyper- fluid operating environment.
Experience optimizing the customer experience and delivering measurable improvements.
Excellent customer service abilities.

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical Insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A 401(k) Retirement Plan with an annual employer contribution of up to 6%, subject to eligibility and vesting criteria

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

Remote Work Disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions. APPLY HERE

Digital and Social Content Design

by Kay Tay | Jan 8, 2024 | Uncategorized

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

This is a temporary position with an expected duration not to exceed (10) months.

Position Summary:

This position is part of the NBA Social & Digital Content team which focuses on identifying, creating, distributing and publishing content to the NBA’s social and digital platforms and its many domestic and international partners throughout the world. As the demand for content on the NBA’s social platforms continues to grow, this is your opportunity to grow with us in a fast-paced, innovative and collaborative environment, reaching over 100M fans around the world.

The ideal candidate is well versed in Adobe Creative Suite, has an understanding of design rules, pays attention to kerning, and can tell a story through visuals. .They are an expert creator who regularly creates unique graphics for themselves and others.

Lastly, this candidate has their finger on the pulse of the NBA and is knowledgeable about players, their histories, and the season’s current storylines.

Major Responsibility:

Creating Graphics and Story driven design content to the NBA’s social media handles on various platforms (Including: Twitter, Facebook, Instagram, YouTube, Snapchat, GIPHY and TikTok) to promote NBA games and drive engagement across platforms
Provide real-time game coverage by managing graphics on the NBA’s social media handles from the NBA’s Content Command Center (This will include nights and weekends)
Ability to maintain the NBA’s voice across social media posts
Actively participating in content planning for the NBA’s social media handles
Stay on top of social trends to help inform the NBA’s content creation for social media and bring new ideas to the table for the NBA to further engage current fans and reach new audiences
Potential to cover NBA events by publishing behind-the-scenes content to the NBA’s social media handles

Required Skills/Knowledge:

Deeply knowledgeable on Adobe Photoshop and Basic knowledge across Adobe Creative Suite.
Deeply passionate about the NBA and its players, coaches, and teams
Strong knowledge of basketball stats / analytics and the rules of the game
Strong knowledge of NBA sneakers, fashion, and music culture
Strong knowledge and understanding of social media platforms, including Twitter, Facebook, Instagram, YouTube, Snapchat, GIPHY, and TikTok, and how the NBA uses each platform
Exceptional writing skills, as well as the ability to execute editorial judgment Ability to work on deadline and handle multiple tasks at once with a precise and detail-oriented approach
Willingness to work a flexible schedule as this position will include nights and weekends based on the NBA calendar

Education:

Bachelors Degree required

Salary Range: $2,307.69/biweekly

About the NBA
The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball.  Built around five professional sports leagues:  the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 215 countries and territories in more than 50 languages, and merchandise for sale in more than 200 countries and territories on all seven continents.  NBA rosters at the start of the 2021-22 season featured a record 121 international players from 40 countries.  NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass.  The NBA has created one of the largest social media communities in the world, with 2.1 billion likes and followers globally across all league, team, and player platforms.  Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes. APPLY HERE

Content Associate, Humanities (8-month contract, $55/hour, up to 30 hours/week)

by Kay Tay | Jan 8, 2024 | Uncategorized

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K – 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We seek experienced and versatile Humanities educators to serve as Content Creation Associates ($55/hour, up to 30 hours weekly).

What you’ll do:

Expand our ELA offerings (including, but not limited to SAT, and High School Reading and Writing) by leveraging your subject matter expertise and your understanding of learner needs.
Design and develop new finely-crafted standards-aligned passages, exercises, assessment items and articles, leveraging pre-existing resources from Khan Academy and third parties.
Learn and use our content management system to expand and improve existing courses.

What you bring:

Proven ability to create high-impact learning content in your discipline (minimum of 2 years of content development experience in several grade 5-12 Humanities subjects, including Test Prep and/or Reading/Writing).
Strong understanding of how students like to learn and insight into common misconceptions (minimum of 2 years of relevant teaching/tutoring experience).
Desire to teach at scale, engage a broad array of learners, and question your assumptions about what’s most important for learners.
Desire to leverage tools, including generative AI, to publish quickly, gather user feedback, and iterate on content.
An entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action.
Experience with collaborative work on time-sensitive projects.
Impeccable command of written communication; an energetic can-do attitude as a fluent and efficient content creator, a keen editorial eye for high quality text in exercises and articles, and a knack for empowering, supportive peer review.
Meticulous attention to detail and time management skills.
Project management skills (e.g. fluent with Google docs and spreadsheets and other tools) and a willingness to learn new tools.
A passion for education and a desire to change the world.

Nice to have:

Classroom teaching experience.
An advanced degree in a Humanities and/or Teaching field.

HOW TO APPLY

In addition to submitting a resume, please complete the required task described below. Applications without task submissions will not be considered.

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don’t let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. APPLY HERE

2-3 Curriculum Developer, Math (Contractor)

by Kay Tay | Jan 8, 2024 | Uncategorized

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

Amplify is developing and customizing a new K-12 math curriculum that is (1) consistent with a student-centered, problem based pedagogical philosophy, (2) supports students and teachers in developing positive math identities, (3) demonstrates the utility, power, and beauty of math, (4) builds inclusive classroom communities that celebrate diversity, and (5) assists educators in orchestrating productive mathematical discussions.

The Curriculum Developer (CD) will work closely with the Curriculum Manager, Lead and fellow CDs to customize the Amplify Desmos Math curriculum for state adoptions, while also reviewing digital content and collaborating with other teams (e.g., Product, Design, Editorial, Graphing, etc.).

***This is a contract position beginning January 2024 and ending in January 2025.

Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.

Responsibilities of the Curriculum Developer

Write and/or customize student-facing and teacher-facing math content (lessons, practice questions, assessments, etc.) for print math environments for one specific grade level in K-5.
Meet weekly with the authoring team to give and receive feedback on content.
Peer-edit manuscripts with fellow CDs and review print proofs.
Regularly check against errata trackers, making fixes to print components where appropriate.
Ensure print alignment (where necessary) to digital curriculum.
Commitment to creating a representative, equitable curriculum that supports traditionally marginalized students.

Basic Qualifications of the Curriculum Developer

Bachelor’s degree
5+ years of experience working either (1) in educational settings, with evidence of excellence in instruction in math at relevant age levels or (2) at a PK-12 curriculum publishing company, with a focus on elementary mathematics.

Understanding of the progression of common core, Texas, or other state standards relative to grades 2 and 3.
Experience teaching math in grades 2-3 is required, please ensure it is demonstrated on your resume.
Experience supporting students with disabilities and English Language Learners

Preferred Qualifications of the Curriculum Developer

Graduate degree in early childhood education, elementary education, mathematics education, or similarly relevant subject area
Experience developing or implementing a problem-based curriculum
Proven experience working with diverse students
Experience using technology to support mathematics instruction

Pay Transparency:

This is a contract position beginning in January 2024 and ending in January 2025. The starting hourly rate for this position is $40.

Compensation:

The hourly rate range for this role is $40. APPLY HERE

4-5 Curriculum Developer, Math-Customizations (Contractor)

by Kay Tay | Jan 8, 2024 | Uncategorized

***This is a contract position beginning January 2024 and ending in January 2025.

Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.

Responsibilities of the Curriculum Developer

Write and/or customize student-facing and teacher-facing math content (lessons, practice questions, assessments, etc.) for print math environments for one specific grade level in K-5.
Meet weekly with the authoring team to give and receive feedback on content.
Peer-edit manuscripts with fellow CDs and review print proofs.
Regularly check against errata trackers, making fixes to print components where appropriate.
Ensure print alignment (where necessary) to digital curriculum.
Commitment to creating a representative, equitable curriculum that supports traditionally marginalized students.

Basic Qualifications of the Curriculum Developer

Bachelor’s degree
5+ years of experience working either (1) in educational settings, with evidence of excellence in instruction in math at relevant age levels or (2) at a PK-12 curriculum publishing company, with a focus on elementary mathematics.
Experience teaching math in grades 4-5 is required, please ensure it is demonstrated on your resume.
Understanding of the progression of common core, Texas, or other state standards relative to grades 4 and 5.
Experience supporting students with disabilities and English Language Learners

Preferred Qualifications of the Curriculum Developer

Graduate degree in early childhood education, elementary education, mathematics education, or similarly relevant subject area
Experience developing or implementing a problem-based curriculum
Proven experience working with diverse students
Experience using technology to support mathematics instruction

Pay Transparency:

This is a contract position beginning in January 2024 and ending in January 2025. The starting hourly rate for this position is $40.

Compensation:

The hourly rate range for this role is $40. APPLY HERE

Clinical Content Specialist

by Kay Tay | Jan 8, 2024 | Uncategorized

The Clinical Content Specialist role will be responsible for creating/reviewing clinical content, collaborating to develop new clinical programs, and liaising with/managing the resources of various departments in order to improve the quality and cost of care delivered by clients of Signify Health. “Clinical Content” includes, but is not limited to: infographics, one-pagers, multi-page clinical programs, video scripts, presentations, and educational material. The role requires the ability to translate clinical, regulatory, and contractual language into actional tactics that can be implemented in clinical practice as well as deliver training to clients and internal clinicians. The ideal candidate will be able to develop solutions which drive client success, train on how to implement these solutions, and is comfortable working in a fast-paced and challenging environment to address the complex needs of high exposure projects.

Essential Duties and Responsibilities:

· Design, review/revise, and deliver content and internal clinical training programs related to value-based care initiatives for clinicians· Serve as a subject matter expert to Signify staff relating to various clinical programs· Coordinate with other clinical-focused team members to develop, integrate, and maintain clinical content and clinical product features/functionality· Assist in development and deployment of tactics to implement and scale clinical content and product functionality· Follow clinical content processes and quality control programs related to creation and production of clinical content, including refresh processes, to ensure all content is up-to-date and appropriately documented· Develop and review clinical content for emerging clinical programs· Ensure materials are rigorous and consistent with clinical best practice· Research, review, and refine clinical content for accuracy and completeness· Synthesize complex information from multiple, sometimes conflicting, sources to form a conclusion

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Research and resolve education content inquires from customers and internal departments· In partnership with Sales and Account Management, proactively engages to share Signify Health offerings to current and future customers· Ability to travel up to 20% for internal meetings, trainings, and events

Competencies:

To perform the job successfully, an individual should demonstrate the following:

· Achievement Focus: demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.· Business Acumen: Aligns work with strategic goals. Conducts cost-benefits analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.· Business Ethics: Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.· Communication: Ability to clearly communicate finings and to translate complex information into “plain language”· Managing Customer Focus: Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery· Peer Relationship Builder: Able to work collaboratively with multiple subject matter experts in a virtual work environment· Strategic Thinking: Adapts strategy to changing conditions. Analyzes market and competition. Develops strategies to achieve organizational goals. Identifies external threats and opportunities. Understands organization’s strengths and weaknesses.· Visionary Leadership: Acts in accordance with vision. Communicates vision and gains commitment. Creates a clear, compelling vision. Displays passion and optimism. Mobilizes others to fulfill the vision.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations my be made to enable individuals with disabilities or to perform the essential functions.

Language Ability:

Read, analyze, and interpret complex documents. Respond effectively to sensitive inquiries. Write speeches and articles using innovative techniques. Make persuasive presentations on complex topics to management, public groups, and/or boards of directors.

Mathematical Ability:

Work with basic mathematical concepts such as probability and statistical inference, and applying concepts such as fractions, percentages, ratios, and proportions to practical situations

Reasoning Ability:

Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g. formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, Microsoft Suite, and Google Suite.

Supervisory Responsibilities:

None

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The base salary hiring range for this position is $65,000 to $90,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs. APPLY HERE

Content Designer

by Kay Tay | Jan 8, 2024 | Uncategorized

The Ford Pro Digital team is looking for a high-impact and versatile Content Designer to join our team. The candidate must be collaborative by nature—willing to lead, execute, optimize and adjust both work product and processes—based on feedback and input from a number of stakeholders.

In this position…

You’ll have to be passionate about content strategy and user experience and want to take advantage of working with highly collaborative and talented team members. You’ll have the opportunity to create and transform digital experiences for a commercial audience being offered the leading edge in automotive technology and supporting solutions. Balancing the business needs while always keeping our users and their goals in mind will be paramount. You will be responsible for guiding the content development across a website strategy inclusive of web-based software. You’ll work with several product teams across Ford and will be expected to take a leadership role working with multiple designers, marketers, and researchers.

This role is eligible for remote work within the US!

RESPONSIBILITIES

What you’ll do…

Evangelize content best practices across a portfolio of projects informed by business needs and technical feasibility, and be a strong voice for content design, supported by a team of designers, marketers, and leaders.
Guide, execute, and deliver content solutions that follow design practices, accomplish project requirements, and incorporate business goals, customer goals, roadmaps, and project timelines. Content solutions will include content strategy, copywriting, and, at times, image selection or guidance.
Drive the delivery of content work, raising the bar for team-wide best practices and approaches.
Engage in project planning and scoping to support business needs and opportunities, setting teams up for success.
Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences.
Use and actively contribute to content systems that provide consistency in approach to standards, voice and tone, messaging, usability, accessibility, and localization. Apply integrity and advocacy of these across multiple workstreams.
Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects.
Work with stakeholders to proactively identify problems & solutions.
Support leadership team on communication and presentation needs.

QUALIFICATIONS

You’ll have…

Bachelor’s degree or a combination of education and equivalent experience.
3+ years of experience in the digital and software space.
3+ years of leading content design initiatives for highly collaborative, multidisciplinary teams. Extensive experience working with brand and copy standards, including style, voice and tone.
1+ year of experience with leading and coaching team members (directly or indirectly) by demonstrating standard methodologies in content strategy and approaches, mentorship, and sharing your work and knowledge with others.

Even better, you may have…

Bachelor’s and/or Master’s in Interaction Design, English, Rhetoric, Journalism, Communications, Marketing, Digital Marketing, Technical Writing, or a related degree.
Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment.
Strong knowledge of Information Architecture and/or User Experience is a plus.
Demonstrable expertise in content design and developing hierarchies and architectures that support a multitude of requirements in all phases across a variety of projects.
Experience delivering projects from definition thru execution and refinement.
Proven ability to build consensus, influence, and work effectively within a cross-functional team of designers, marketers, researchers, product managers, and engineers. Experience with building relationships, credibility, and proactive communication with team members and leaders.
Ability to communicate the value of product features and identify trade-offs to deliver useful digital products.
Proven experience in combining quantitative and qualitative data to inform content decisions.
Understanding of translation of business metrics to inform goals of content design and experience.
Flexibility to work on initiatives with unclear and/or changing requirements. Strong project management, problem-solving, verbal/written communication, and context switching skills.
Basic knowledge of design tools such as Figma or Miro, and/or other design and prototyping software.
Passion for the automotive, transportation and fleet management industry.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time. APPLY HERE

Chat Support Associate

by twochickswithasidehustle | Jan 8, 2024 | Uncategorized

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America’s pets healthy. Vetcove’s eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We’re looking for exceptionally talented and passionate people to join our growing team.

About the Position

The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform.

Members of the support team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos This role plays a pivotal part in ensuring a positive and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs.

The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform.

Experience in a relevant customer-facing role, as well as excellent written and verbal communication skills, are required. Knowledge of intercom and/or experience with other chat platforms is strongly preferred.

What you’ll do

Support existing Vetcove users by responding to user inquiries via live chat, email, and phone in a timely manner
Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
Handle various daily and weekly admin responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
Work with vendor and industry partners to streamline communication and alerts between systems
Help to continuously develop and expand processes in order to streamline support workflows

You should have

1 year of relevant, customer facing work experience
2 Year Associates Degree or 4 Year College Degree
Excellent written and verbal communication skills
Experience in chat support preferred
Patience and compassion when handling difficult situations
Ability to adapt quickly and manage many concurrent responsibilities
A strong desire to learn and help our customers succeed
A positive attitude and one-for-all team mentality and excellent collaboration skills
Tech/start-up work experience is a plus but not required

Benefits

100% remote within the USA
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events

Please note we are unable to sponsor work visas at this time.

Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:

Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout!
Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard!
It’s essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!
Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!
If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone.

We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart!

Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

APPLY HERE!!!

Digital Marketing Manager, Paid Media

by Kay Tay | Jan 6, 2024 | Uncategorized

The world has changed. Why hasn’t insurance?

Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.

Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

Kin is looking for a Digital Marketing Manager to help us launch and optimize campaigns on a variety of digital channels including Paid Social, Display, Video, and others. We are looking for someone who has worked with and launched various digital advertising platforms from the ground up. The ideal candidate will be both data driven and creative. You’ll love the challenge of optimizing and scaling, and have an ongoing source of ideas and channels you want to test.

A day in the life could include:

Scale existing channels such as Facebook, while testing into net new channels to generate incremental revenue
Build campaigns from scratch including audience targeting, budgeting, bidding strategies, and creative deployment
Oversee and optimize marketing campaigns & budget efficiently to meet specific company KPIs like CAC, binds (policies), and total premium.
Have a deep understanding of channel and campaign performance, digging into data to find material, actionable insights.
Partner with Marketing Analytics to create comprehensive testing frameworks to test new channels.
Coordinate with creative team and product to launch ad and landing page tests.
Stay on top of industry trends, best practices, and competitor activity.

I’ve got the skills… but do I have the necessary ones?

Bachelor’s degree in Marketing, Communications, Business or related field.
5+ years building and managing digital paid media channels such as Facebook, Programmatic/Display, TikTok, Google Ads, Bing Ads, CTV, et al.
Deep hands-on familiarity with at least 1-2 digital channels and exposure to others.
Strong analytical abilities, including experience with Google Sheets/Excel and other analytics tools.
Experience with a/b testing and measuring to ensure statistical significance.
Experience using data reporting tools like Looker or Tableau
Financial Services experience strongly preferred
Experience writing ad copy
Strong attention to detail
Good communication skills
Collaborative team player with no ego and no attitude

Bonus Points:

Experience in fintech/insurtech industries.
Comfortable working in a startup environment or with ambiguity.
Google Tag Manager experience.

Oh, and don’t worry, we’ve got you covered!

Medical, Dental, Vision, Disability and Life Insurance
Flexible PTO policy
Remote work
Generous equity package
401K with company match
Parental leave
Continuing education and professional development
The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality.

Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company. APPLY HERE

Coordinator, Development Data

by Kay Tay | Jan 5, 2024 | Uncategorized

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn’t just a job – it’s a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that:

The USO is a Certified Great Place to Work 2023-2024
93% feel good about the ways we contribute to the community.
93% are proud to tell others they work here.
88% feel their work has special meaning: this is not “just a job.”
89% feel that when you join the company, you are made to feel welcome.
91% feel people here are treated fairly regardless of their race.
87% feel people here are treated fairly regardless of their gender.

The Coordinator, Development Data is responsible for assisting with the management of donor records.

Principal Duties and Responsibilities (*Essential Duties)

Organize and maintain confidential donor records using donor management systems.*
Perform data mapping, transformation, validation, and testing of data imports while ensuring timely and accurate processing.*
Review, clean, and manipulate donor data sets of varying complexity for import.*
Design and generate accurate queries, exports, reports, data files, and lists.*
Continually review and optimize data management processes to improve methods for accuracy, quality control, loading data, and extracting data from donor management systems.*
Perform regular database maintenance, changes to user accounts, global changes, reporting, queries, and data integrity processes to achieve the goal of providing current, consistent, and accurate data.*
Develop and deliver clear and accurate data hygiene tracking and reporting processes.*
Provide professional and courteous customer service to all stakeholders through verbal, written, and electronic communications.*
Provide training and onboarding for users of donor management systems.*
Acquire an intermediate-level knowledge of current donor database systems.*
Create, review, follow, and update documentation for assigned processes and procedures.*
Other duties as assigned.

Job Specifications

High School Diploma or equivalent. Bachelor’s Degree preferred.
0-2 years work experience, preferably in a development support role. Relevant experience in a military, not-for-profit, multicultural and/or global organization preferred.
Demonstrated proficiency in written and oral communications. Ability to communicate using multiple channels with tact and poise.
Strong interpersonal and customer service skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. Prior experience with Raiser’s Edge preferred.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to perform basic math and follow proper cash/donation handling and reporting procedures.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
Must be a strong advocate of the USO’s mission to lift the spirits of America’s troops and their families.

Details

This position is a remote position.
USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
Resume and cover letter are required for full consideration.
Background check – education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

The organization truly cares about the people who work here.
I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch – I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great – PTO and 401k matching are top level.
There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn’t think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. APPLY HERE

Premium Audit Specialist

by twochickswithasidehustle | Jan 5, 2024 | Uncategorized

Pie’s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

The Premium Audit Specialist performs a key role in working directly with Pie’s customers and partners to review and process vendor audits and effectively resolve any audit disputes. The Premium Audit Specialist will utilize their commercial insurance expertise to create a best-in-class experience for our clients and generously share their knowledge and application of skills with fellow members of the audit team. As a specialist in the space, they will model superior attention to detail and accuracy as they examine the insured’s information and generate final audit reports.

How You’ll Do It

Use all appropriate systems and validation tools in order to effectively accomplish quality audit results, ensuring the policy premium is still right for the policy holder’s business.
Provide Premium Audit technical support as a subject matter expert in areas such as classification use, payroll calculations, internal audit procedures, and manual rules to both internal and external stakeholders.
Ensure that all Bureau Test Audit standards, where applicable, are met or exceeded. Determine actions required of Pie and vendors to ensure standards are met.
Knowledgeably and clearly communicate final audit results to customers and partners in order to provide an excellent experience.
Oversee the audit dispute process and ensure disputes are handled timely and accurately.
Develop and/or recommend training programs to address error trends and assist with completion of process improvement projects.
Other tasks, responsibilities, and projects as assigned.

The Right Stuff

High school diploma or GED required.
3+ years of professional work experience required.
Minimum of 1 year of insurance audit experience required, Workers Comp strongly preferred
Excellent verbal and written skills in order to effectively and confidently deliver complex information
Ability to build strong cross-functional relationships. Adjusts communication and work style in order to work well with others
Ability to review copious amounts of information and accurately record, sort and identify data relevant to audit
Ability to strengthen customer relationships and deliver customer-centric solutions. Ability to multi-task and work with speed, accuracy, and efficiency. The willingness to do what it takes to get the job done.
Actively seeks to understand “the why”, asks questions, desire to understand the perspective of others, ability to learn from everything.
Approaches work with a sense of ownership, takes accountability for output, decisions, and mistakes.

#LI-MW1

Base Compensation Range

$26—$34 USD

Compensation & Benefits

Competitive cash compensation
A piece of the pie (in the form of equity)
Comprehensive health plans
Generous PTO
Future focused 401k match
Generous parental and caregiver leave
Our core values are more than just a poster on the wall; they’re tangibly reflected in our work

Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.

APPLY HERE!!!

Account Details Specialist

by twochickswithasidehustle | Jan 5, 2024 | Uncategorized

Description

We are seeking two or three diligent Account Details Specialist to join our team. The primary role will involve updating and managing sensitive account details, ensuring data accuracy, and maintaining the highest level of data security.

Responsibilities:

Accurately inputting and updating account details, including passwords, phone numbers, and other relevant information.
Regularly reviewing and verifying data for accuracy.
Ensuring that all account details are kept confidential and secure.
Collaborating with the IT department to ensure data security.
Reporting any discrepancies or issues to the supervisor promptly.
Participating in regular training sessions on data security and best practices.

Requirements

Must be authorized to work in the United States and reside in the US.
Previous experience in data entry or a similar role.
Strong attention to detail and accuracy.
Knowledge of data protection regulations and best practices.
Ability to maintain confidentiality and handle sensitive information with integrity.
Excellent computer skills and proficiency in relevant software tools.
Background checks may be required.

Benefits

Work From Home
Fun team
Lots of exciting bonus opportunities with awesome prizes like iPads,Trips and more!

APPLY HERE!!!

Analyst, Strategic Pricing

by Kay Tay | Jan 5, 2024 | Uncategorized

Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling, analytics, and econometrics to create pricing strategies for our products and services.

Revenue Management acts to set overarching deal and product pricing strategies, provides guidance on value to help inform the negotiation strategy, and creates standard offer designs and target profitability for each business unit or customer segment.

Responsibilities

Prepares, manipulates and extracts data and information from multiple internal and external sources and leverages to develop and execute pricing strategies
Develops, communicates and monitors price recommendations and guardrails for deals and products by performing basic pricing analysis or leveraging and synthesizing advanced analytics of internal and external intelligence.
Develops, implements and maintains pricing programs designed to enhance pricing margin.
Communicates effectively across the organization regarding profitization opportunities and key pricing insights.
Works effectively across functions such as IT, Marketing and Finance to design and implement new or enhancements to existing processes, systems, and tools.
Demonstrates knowledge of customer deal economics, financial modeling techniques, and related pricing strategies
Demonstrates knowledge and experience with pricing processes, systems, and controls and implements as necessary.

Qualifications

Bachelor’s degree in related field, or equivalent work experience, preferred
2+ years of work experience preferred
Experience working with MS Excel
Experience working with Salesforce and Business Objects preferred
Excellent written and verbal communication skills
Strong attention to detail

What is expected of you and others at this level

Applies basic concepts, principles and technical capabilities to perform routine tasks
Works on projects of limited scope and complexity
Follows established procedures to resolve readily identifiable technical problems
Works under direct supervision and receives detailed instructions
Develops competence by performing structured work assignments

Anticipated Salary: $21.50/hr. – $30.70/hr.

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Application window anticipated to close: 3/4/2024 *if interested in opportunity, please submit application as soon as possible. APPLY HERE

Content Designer II

by Kay Tay | Jan 4, 2024 | Uncategorized

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Content Design team’s work is crucial to fulfilling that mission. We’re looking for a mid-level content designer (content strategist, UX writer) who shares our passion to revolutionize credit — and have fun doing it — to join our small but mighty team.

The content designer in this role will work on high-priority projects as an embedded partner of a product team. You’ll design and iterate on various aspects of the way people pay with Affirm, taking features from discovery all the way through A/B testing. You’ll own and shape the voice of our products, focusing both on longer-term strategy and more tactical day-to-day writing. And you’ll join forces with five other content designers who share feedback, insights, and camaraderie as we build out the content design practice at Affirm.

To achieve success in this role, you excel at collaborating with cross-functional partners. You ask insightful questions that uncover gaps and propel teams forward. You move easily between big-picture thinking and fine tuning details. You’re great at communicating, explaining your reasoning, and advocating for the user. And, of course, you’re an excellent writer!

What You’ll Do

Work cross-functionally with PMs, designers, researchers, and engineers at all stages of the product development process — from ideas to optimizations.
Contribute your expertise to product strategy and vision (not just “how it should look,” but “what should we build?”).
Develop first principles at the org, team, and project levels. Help create artifacts to scale our team’s reach beyond our embedded teams.
Shape product experiences through information architecture, content hierarchy, usability principles, accessibility, and other best practices.
Work closely with stellar legal and compliance partners to finetune language where needed.
Write human UX content that is clear, consistent, concise, and engaging.
Create and collaborate on user flows, communications (like texts and emails), test prototypes, research questions, and more.
Bring your keen sense of usability to participate in design sprints for new products, helping define flows and features.
Advance brand voice across our products.

What We Look For

2 years of UX writing experience, both for web and native products.
A BA or BS in a related field (English, journalism, communications, human factors), or equivalent experience.
A demonstrated portfolio of your work showing strategic thinking and successful shipping of in-app/web consumer experiences in a fast-paced environment. (Required)
Experience and interest in financial services is a plus.
You are deeply fluent in all-around writing skills — you’re a language nerd who lives and breathes UX writing.
You think strategically — you’re interested in working on complex systems and frame your work around business objectives.
You work independently with confidence and authority — and with minimal oversight.
You love to collaborate and advocate for the user and for content design.
You’re creative — you’re a great storyteller with the ability to persuade.
You value and enjoy doing user research.
You advocate for a content-first approach to design!

Pay Grade – USA26

Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.

USA base pay range (CA, WA, NY, NJ, CT) per year:

Min: $92,200

Mid: $108,300

Max: $124,400

USA base pay range (all other U.S. states) per year:

Min: $83,000

Mid: $97,500

Max: $112,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

Health care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount. APPLY HERE

Coordinator, Digital Transformation

by Kay Tay | Jan 4, 2024 | Uncategorized

As part of the larger AP and Instruction Department, the Digital Transformation Team, of 36 people, is a strong and collaborative group of product owners, product managers, content experts, and product development professionals. The Digital Transformation team is responsible for managing a portfolio of digital assessment and instructional products and leading the work to transition paper assessment programs to the College Board’s digital assessment platform.  This team works closely with colleagues in technology, user experience, operations, assessment design & and development, psychometrics, and program management to design and develop digital solutions that meet the needs of our users.   

   About the Opportunity  

As a coordinator within Digital Transformation, you play a critical role being the executive assistant to one Vice President and providing overall support to a team of product development professionals. In this role, you will work with leaders across the organization to coordinate calendars and events, and provide support with key activities that are needed to make the College Board’s digital products a success. You are eager to dive into details and proactively support the team’s work to ensure that our digital solutions are providing significant value to students, educators and test center professionals.

In this role, you will:

Provide Superb Administrative and Operational Support to VP and Team (40%)

Manage all aspects and have command of the Vice President’s calendar, anticipating scheduling conflicts and working quickly to resolve issues in a swift and efficient manner 
Provide wide range of administrative and operational support to the Vice President, including all travel arrangements, expense reports, and meeting logistics  
Organize and schedule cross-divisional meetings, ensuring the needs of all stakeholders are met and that every participant has the information needed leading up to and through the event
Maintain confidentiality and exercise superb judgment in dealing with sensitive information, respond to internal inquiries and/or escalate issues as necessary
Maintain track of organizational priorities and timelines and remind team of upcoming dates and deadlines.
Meet regularly with Executive Directors on the Digital Transformation team and maintain an understanding of the team’s current priorities and activities.
Engage and build productive relationships with the support staff of senior leaders across the organization.

Support the Product Development Process (30%)

Collaborate with product management on scheduling and managing in-person and remote testing events and pilots that involve both internal staff and external users.
Support the development of the platform by participating in internal testing activities.
Review detailed product data including survey responses, incident reports and customer support inquiries and flag for follow-up by the product management team.
Complete market research tasks as requested.

Manage External Committee Meetings and 3rd Party Partners (15%)

Manage all reimbursements, honoraria, contracting, invoices and other various payments throughout the year to ensure the operations runs smoothly and that we are within budget
Schedule virtual committee meetings annually, which involves Internal and external stakeholders

Support Digital Transformation initiatives (15%)

Build team culture and morale by managing the Digital Transformation Engagement committee’s monthly meeting.
Organize logistics for the Digital Transformation events and meetings, including in-person team meetings. This includes booking meeting space and hotel rooms, organizing catering, and consulting with stakeholders

 About You 

You have:

You are obsessed with details, highly organized, and have impeccable follow-through 
You have a proactive mindset – ability and willingness to proactively solve problems, anticipate and prioritize key tasks and resolve issues.
890-[You have command of the technologies that guide our work, specifically Microsoft Outlook, Teams, and Expense Systems (e.g. Concur) 
You have systems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your time 
You work well under pressure and value and seek out feedback 
Strong written communicator who can go from crafting the perfect email to proofreading a stakeholder memo
You are trustworthy, have excellent judgment, and are a skilled collaborator 
You have 2-3 years of experience in executive support or team support
A passion for supporting educational and career opportunities for millions of students

About Our Process 

Application review will begin immediately and will continue until the position is filled
While the hiring process may vary, it generally includes resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process

About Our Benefits and Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

The hiring range for a new employee in this position is $48,000-$80,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture 

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: 

We are motivated to positively impact the educational and career trajectories of millions of students a year. 
We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. 
We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).  
We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.  APPLY HERE

Content Marketing Coordinator

by Kay Tay | Jan 4, 2024 | Uncategorized

Amplify is seeking a full-time Marketing Coordinator to join our high-performing Content Marketing team. The ideal candidate is curious, creative, and self-directed, with the aptitude to work freely on multiple projects simultaneously. They are organized, with great attention to detail and quality, and the desire to work in a high energy environment.

This role will assist in our digital marketing campaigns, including creating and editing copy, routing for review, and working with our Demand Gen team to finalize and initiate. Primarily focused on our literacy products, this role will collaborate with our literacy content marketers to drive emails, short and long format downloadable assets, social media promotion, podcast promotion, thought guidance outreach, and more.

Responsibilities of the Marketing Coordinator:

Work with Project Management to ensure timely creation of Workfront projects, and guide team in meeting target dates for asset development and promotion
Submit promotional content into Workfront and flag any issues in timely production
Assist with creation of assigned assets, including email copy, webinars, videos downloadable, social media posts, podcast promotion assets, conference proposals, and thought executive outreach
Guide stakeholder review of assigned assets, and make any adjustments as needed
Assist content marketing team with developing and launching lead-driving campaigns and marketing tactics, including email, paid and organic social media, webinars and live events, and others.

Basic Qualifications:

Bachelor’s degree and 0-1 year of experience, or 2-4 years of equivalent work experience
Strong written communication techniques
Familiarity with digital marketing practices

Preferred Qualifications:

Experience in the Education, EdTech, or Marketing field
Experience stewarding multiple projects
Familiarity with Hubspot, Mailchimp, or Workfront

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $55,000 – $65,000. APPLY HERE

Research Manager

by Kay Tay | Jan 4, 2024 | Uncategorized

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony’s principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth.

POSITION SUMMARY

We are seeking a talented and data-driven User Researcher to help us launch a delightful consumer-facing product that we are incubated within SCA. Reporting to the Director of Product, Marketing, and Customer Analytics, you will play a crucial role in driving critical research using a variety of methods, analyzing data to understand user needs and behavior, and communicate insights to a variety of stakeholders to drive product improvement, customer acquisition, and best-in-class customer experience.

JOB RESPONSIBILITIES

Develop long-term strategic research plans and execute high-quality research and reporting for the full lifecycle of software and hardware product development.
Conduct end-to-end user research activities, including defining research objectives, designing studies, recruiting participants, and facilitating sessions.
Lead the development and execution of usability testing, user interviews, surveys, exploratory research, competitive research, field studies and other research methods to gather qualitative and quantitative data.
Extend impact through leading research efforts on consumer preference and customer feedback, leveraging additional data to provide a holistic view of the user experience.
Effectively communicate research results to product teams, driving tangible improvements at the feature and product level, and impacting high-level strategic direction.
Create and maintain effective relationships with product development, marketing, and customer experience teams, understanding their needs and goals.
Offer design suggestions based on observation, research, and expertise.
Conduct brainstorming sessions with product teams to assist in the design process.

Proactively and strategically enhance the research processes and techniques to improve research quality.

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include: 

BA/BS in human factors, psychology, anthropology, cognitive science or related field
7+ years experience conducting consumer research, leveraging a mixed methods approach (User experience research a plus).
Experience conducting user research on software, web, mobile app products. (Experience with hardware products a plus).
Strong background in both qualitative and quantitative analysis.
Excellent communication and presentation skills, with the ability to translate complex data into clear insights and actionable recommendations.
Strong project management skills and the ability to handle multiple projects simultaneously.
Detail-oriented mindset with a commitment to accuracy and data integrity.

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.

Benefits:   

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.  

 What we offer you:

Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) 
Employee assistance plan and comprehensive behavioral health benefits
Fertility benefits, including surrogacy, and adoption assistance programs  
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children 
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance 
Short-term & long-term disability plans  
Paid parental and caregiver leave  
401(k) Plan with pre-tax, Roth, and after-tax options and company match which vests immediately
Education assistance and student loan programs

Other Programs: 

Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)

Matching gift program  
A wide variety of employee business resource groups (EBRGs)  
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)  
Annual incentive bonus

The anticipated annual base salary for this position is $150,000 to $160,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. APPLY HERE

Manager, Marketing Analytics

by Kay Tay | Jan 4, 2024 | Uncategorized

Hint,one of the fastest-growing beverage brands in the US, is seeking a Manager, Marketing Analytics to join our Financial Planning & Analysis team.

Reporting directly to the Director of Marketing Planning & Analytics, this person will have a mastery of performance marketing analytics and is able to provide coherent and actionable insights for the organization’s eCommerce, Finance & Executive teams. In addition to owning the eCommerce marketing analytics function, further responsibilities include product analysis, retention analysis, and subscription analysis.

As the primary point of contact for all data-driven deliverables related to DTC / eCommerce, this role requires a strong critical thinker with a passion for generating actionable solutions from an evolving performance marketing team and who has experience articulating and contextualizing sales performance.

The ideal candidate has a mastery of digital marketing analytics and eCommerce sales along with a skillset on upholding data integrity. The role will focus on solving business problems through data analysis and a strong understanding of our internal business strategy. Additional key deliverables for this role include improving the organization’s current reporting, managing data infrastructure, and executing a variety of analytical projects. This role is perfect for a self-starter who is passionate about data and analytics as there is plenty of opportunity for growth as needs for the marketing analytics function expand.

KEY RESPONSIBILITIES:

Work alongside the eCommerce Analyst to support the delivery of daily and monthly reports, analyze performance, and provide ad hoc support to eCommerce team.
Further define, develop, and optimize curated reports, dashboards, and data visualizations, with standardized metrics and definitions across the company.
Lead measurement strategy conversations to support DTC/eCommerce team to ensure marketing strategy is executed with accurate tracking implementation to ensure accurate reporting outputs.
Perform ongoing analysis of site traffic data to contribute to leadership decision-making based on data-driven insights.
Work closely with cross-functional partners on designing and developing data integrations to capture e-commerce marketing data and support reporting and analytics needs.
Analyze performance across marketing functions, promotions, products/flavors, customers, subscription, and more by providing comprehensive and actionable insights through compelling data storytelling methods.
Compile, integrate, and analyze data from multiple sources to identify trends, expose new opportunities, and answer ongoing business questions.
Clearly communicate analytic findings and actionable recommendations to improve business performance in compelling and impactful deliverables.
Strong understanding of media mix modeling (MMM), interpreting results and providing actionable insights.
Comfortable contributing to conversations that connect media strategy to measurable outcomes and working with the eCommerce team to execute and setup for success.

PROFESSIONAL EXPERIENCE:

Possess a sharp ability to analyze and interpret complex data sets, transforming them into clear and impactful business recommendations.
Can effectively communicate and manage stakeholders across different functions and levels of the organization.
Be able to demonstrate a knack for solving problems with creative and innovative solutions, challenging traditional methods and removing obstacles with a growth mindset.
Excellent interpersonal skills are crucial for collaborating with both internal and external personnel.
Mastery of Excel is a must, while experience with dashboard tools like Looker, Tableau, or Dataorama is required.
Proficiency in Google Analytics 4, including UTM and tag management, is highly desired.
Knowledge of working with a data management platform or customer management platform is considered a bonus.

Requirements

Bachelor’s degree preferred; combination of education/experience will be considered.
5+ years of marketing data analytics experience; experience with DTC/eCommerce analytics preferred.
Experience implementing projects in a fast-paced environment and prioritizing tasks to deliver against tight deadlines.
Comfortable managing multiple priorities and serving many partners in a fast-moving environment.
Experience in both owning data management/data integrity, developing streamlined and repeatable reporting outputs for a variety of stakeholders, and execute robust analysis projects with polished insights and recommendations.

Benefits

Base salary of $100,000-$120,000. Actual salary offer may vary based on geography, job-related knowledge, skills, and experience. The base pay range is subject to change and may be modified in the future.
Bonus eligible up to 10% of base salary
Equity
100% of the employee and dependent healthcare premiums paid for by the company
Life insurance (company-paid and voluntary)
Flexible Spending Accounts
401K (regular and Roth)
$150/month gym stipend
$100/month towards your cell phone and $50/month towards Internet (if applicable)
Employee Discount on Hint Water. APPLY HERE

Email Marketing Specialist

by Kay Tay | Jan 4, 2024 | Uncategorized

Alumni Affairs and Development (AAD) at Cornell University is seeking an energetic, collaborative, and innovative marketing and communication professional who embraces the email marketing channel. We are looking for someone who enjoys executing comprehensive email marketing strategies that contribute to the division’s donor and engagement goals. This talented team player will collaborate with university and AAD college and unit partners in designing and building email campaigns for signature events and broad-base solicitations.

Working on a dynamic team of marketing channel experts, this strategic role reports to the assistant director of email marketing and is responsible for designing and building all-alumni newsletters, Cornellians messages, mass solicitations, and emails for signature events such as Giving Day, Homecoming, and Reunion. Additionally, this role will execute college and unit solicitations and support email strategies for our partners. The email marketing specialist provides quality assurance of day-to-day email marketing efforts to ensure best practices and engagement tracking for emails across the division.

The email marketing specialist will assist in maintaining the AAD email calendar and collaborate with partners to streamline communication efforts. The specialist will also assess the success of email marketing efforts and monitor the success of coordinated alumni journeys and interest-based marketing efforts. They will act as an internal communications and public relations expert, email message responses, and email inbox replies as needed.

Remote and hybrid work arrangements are permitted for this position.

The successful candidate will

Design and build signature, solicitation, and sensitive priority email campaigns daily, especially those emails targeted to all alumni.
Be a team player and collaborate closely with our expert channel leads and marketing ops members to ensure effective integrated marketing plans.
Enjoy a fast-paced, dynamic environment.
Highly skilled in attention to detail and has a love for planning and deadlines.
Ensure designed emails align with best practices for optimal performance and accessibility. Ensure proper coding to measure email results/ROI.
Support and partner with the email marketing team to think creatively to plan and implement various communication campaigns that contribute to the division’s donor and engagement goals working towards effective and coordinated alumni journeys.
Be a consultant to partners for email best practices, strategies, and email design to increase channel effectiveness and execute plans based on timelines and deadlines. Building relationships and effective communication will be key to this role.
Contribute to email segmentation and interest-based marketing.
Contribute to marketing reports by determining return on investment for email campaigns and test campaigns designed to meet AAD engagement and donor goals. Monitor AAD audience engagement via open, click, unsubscribe rates, audience journeys, and interest-based marketing outcomes.
Oversee sending of AAD emails not built by email specialists. Ensure accuracy of the content, tracking to capture audience engagement, and accessibility requirements are fulfilled.
Assist in maintaining the AAD email calendar and developing production timelines for signature event emails, mass solicitations, and partner communications. Collaborate with partners across the division to schedule emails at appropriate times and achieve optimal results.

Qualifications:

Bachelor’s degree and 2 to 4 years relevant experience or equivalent combination.
Familiarity with at least one major email marketing system is required.
Excellent writing, communication, and editing skills, as well as accuracy and attention to detail, are essential.
Demonstrated success in a fast-moving multi-stakeholder environment, balancing multiple projects and priorities.
Demonstrated organizational skills required, along with strong interpersonal and public relations skills.
Limited travel for training purposes.

Email marketing samples will be part of the interview process.

No visa sponsorship is available for this position.

University Job Title:Annual Fund Officer I

Job Family:Alumni Affairs Development

Level:E

Pay Rate Type:Salary

Pay Range:$58,660.00 – $61,593.00

Remote Option Availability:Fully Remote. APPLY HERE

Digital Marketing Manager

by Kay Tay | Jan 4, 2024 | Uncategorized

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Overview

The Digital Marketing Manager is responsible for creating and maintaining digital marketing strategies to meet objectives and enhance the image of their assigned hotels. They will evaluate customer feedback, market conditions, and competitor information, to implement marketing strategies. The Digital Marketing Manager will help coordinate and execute all digital marketing, advertising, promotional activities and social media campaigns.

Responsibilities

Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
Designs, builds, and maintains our social media presence.
Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
Identifies trends and insights, and optimizes spend and performance based on the insights.
Brainstorms new and creative growth strategies through digital marketing.
Plans, executes, and measures experiments and conversion tests.
Collaborates with internal teams to create landing pages and optimize user experience.
Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Identifies critical conversion points and drop off points and optimizes user funnels.
Manage OTA Vendors and agency relationships.
Interact with all levels of the organization and articulate a vision and develop & deliver supporting digital plans
Develop e-Commerce business plans and recommend annual budgets per hotel
Schedule and coordinate photo shoots with company approved photographers as needed. Ensure all website photography is updated and showcases the hotel appropriately

Qualifications

Proven working experience in digital marketing, particularly within the industry
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
Experience in optimizing landing pages and user funnels
Experience with A/B and multivariate experiments
Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
Working knowledge of ad serving tools
Experience in setting up and optimizing PPC campaigns on all major search engines

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
Creating and maintaining client relationships
Coaching and subordinate involvement
Managing processes
Self-motivated yet customer-focused
Proficient in marketing research and statistical analysis
Able to develop budgets
Familiar with financial planning and strategy APPLY HERE

Commercial Real Estate – Lease Administrator

by Kay Tay | Jan 4, 2024 | Uncategorized

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

The Lease Administrator upholds the integrity of real estate portfolio data for large, complex portfolio of businesses. Inputs, maintains, organizes and reports on information regarding lease dates, dollar values and financial accounting transactions into a lease management software database. Prepares, processes, and reconciles AR & AP transactions to ensure accurate and current lease information is maintained.

Location: This role is approved to be either Remote within the United States or Hybrid in Newport News, VA area, in accordance with company policy.

Responsibilities:

Abstract and edit all new lease data into the real estate management software. Provides lease analysis and interpretation of lease information to business. Facilitates fast, accurate and efficient new acquisition conversions.
Tracks payables and receivables associated with the lease portfolio. Processes corporate rent rolls using the database. Prepares export files and sends to accounting for payables processing.
Calculating CPI increases, forecasting future rent obligations.
Prepares invoices for subtenants, reconciles subtenant accounts, reviews incoming invoices for errors/accuracy with lease document and ensures correct coding.
Acts as single-point-of-contact for business for all lease administration concerns. Establishes and maintains strong working relationships with business partners, landlords and subtenants.
Prepares and distributes critical date reports; maintains tickler system for tracking important dates and tasks.
Prepares and distributes periodic and ad hoc reports in an accurate and timely manner. Design reports using various report writers, focusing on Excel and real estate management software.
May conduct financial analysis/accounting as appropriate, including AR/AP, rent rolls, and budgets in accordance with required accounting principles.
A good understanding of ASC 842, including when to remeasure leases, determining discount rates and testing.
The ability to follow all SOX controls including answering, in depth, audit related questions and providing back up documentation as requested.
Maintain electronic Master Lease files.
All other duties as assigned and associated with the day-to-day operation of a corporate real estate portfolio.

Preferred Qualifications:

Bachelor’s Degree in Business or related field; or minimum five (5) years of industry experience in lieu of a degree.
Prior experience with a Real Estate Management software (Accruent, Lucernex) is desired but not required.
Prior experience with ASC 842 lease accounting standards preferred.
Advanced digital literacy with Microsoft Office, especially Excel knowledge required
Ability to organize and prioritize work and respond to changing situations with sense of urgency
Ability to effectively communicate verbally and in writing.
Ability to work independently with minimum supervision.
Strong problem-solving skills, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
Experience reading and interpreting real estate leases, including all related lease documents, is crucial

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range: Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

-$3,899.70 – $6,325.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible. APPLY HERE

Property Accountant

by Kay Tay | Jan 4, 2024 | Uncategorized

Currently accepting candidates in the following Metro Areas ONLY: Seattle, LA/San Diego, Phoenix/Scottsdale, Las Vegas, Denver, Dallas, Detroit, Raleigh/Durham, Boston, NYC

We’re Making Real Estate Investing Accessible to Anyone

Our mission is to empower the world to build wealth through modern real estate investing.

Arrived is an investment platform that acquires and manages high-quality residential rental homes, and provides a user-friendly platform to buy ownership interests for as little as $100 per share. We’re enabling our investors to access the best long-term investment in modern history (residential real estate) without the large financial commitments and operational complexity.

What Will You Do as a Property Accountant

This role is critical to the success and daily operations of the Accounting Team. You will help oversee all accounting functions for single family residential investments, ensure accurate and timely financial reporting; help select our key accounting systems and procedures which will include integrations with 3rd party property management systems and ensure that key stakeholders in the organization have the information they need to thrive. Working closely with the finance team to help establish internal control systems and support audits as required in connection with our public securities offering.

How Will You Contribute

Responsible for a number of single family residential real estate investments, operated as either long-term or short term rentals. The investments may be individual assets or multi-asset funds.
Manage the entire accounting activities with proper synchronization of sub-ledgers and G/L, reviewing and manual journal entries, setting up entry templates and securing full adherence and compliance with generally accepted accounting principles.
Combine operations data from external property managers with internal asset management financial records to prepare financial statements and other accounting reports. Work with property managers to resolve discrepancies and ensure accurate reporting.
Acts as liaison to internal and external auditors by explaining journal entries and financial transactions, providing research data and information as requested, and answering questions necessary to complete the audit in a timely manner.
Partner with other members of the finance and accounting team on automation, process improvement efforts, and assistance with development of new investment products.

Here’s Who We Are Looking For

Highly detail-oriented and organized.
Proven ability to work both independently and collaboratively with different levels of employees.
Experience with single and/or multi family residential property accounting
Superior analytical and problem-solving skills.
In-depth understanding of Generally Accepted Accounting Principles (GAAP).
Familiarity with financial accounting statements and reports.
Experience with general ledger functions and the month-end/year-end close process.
Hands-on experience with accounting software’s like Sage Intaact or Netsuite.
Advanced MS Excel skills.
Accuracy and attention to detail.
BS degree in Accounting, Finance and relevant job experience 2 years or more.
Real Estate experience preferred but not required.

Why Arrived:

Culture: We’re a small and quickly growing team, passionate about our mission to help others meet their financial goals.
Growth: We’re solving tough problems and we’re moving at a fast past. Arrived is creating something completely new and we’re looking for team members who can be as excited about Arrived as we are.
Benefits: We offer competitive salary & equity compensation. A flexible PTO policy to allow our team to take time away whenever they need, and employer sponsored Health, Dental, and Vision plans.
Perks: Every Arrived employee gets a monthly cash bonus to invest in Arrived properties so that they can start building passive income (we only ask that you don’t quit your job and leave us high and dry when you’re swimming in dollar bills).
Inclusion: We welcome applicants from all backgrounds and work hard to create an inclusive and healthy environment for all.
Location: Arrived is a remote-first company headquartered in Seattle, WA. APPLY HERE

Manager, Medicare Advantage Financial Analysis

by Kay Tay | Jan 3, 2024 | Uncategorized

We are currently recruiting a Manager of Medicare Advantage (MA) Financial Analysis to support success across Aledade’s MA value-based contracts. Under the direction of the Sr Director of Financial Performance, this Manager will focus on complex issues involving Medicare cost reporting, revenue, and attribution. This Manager will perform due-diligence on financial and attribution reports for Aledade’s MA value-based contracts. This will include technical analysis of claims, non-claims based expenses, attribution, risk adjustment payments, and other quantitative analysis on health care cost and utilization. The Manager must be highly detail-oriented, service-oriented, possess strong verbal and written communication skills, and be highly fluent in data analysis.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely within the US or at one of our office locations.

Primary Duties

Review revenue and expense data for MA value-based contracts. Establish processes to routinely and systematically review data for discrepancies, duplications, and errors in payer reports. Work collaboratively with MA payers to successfully resolve issues. Partner with internal teams (ie, finance, accounting, actuary, strategic payer partnerships) to support review and due diligence of financial reconciliations.
Analyze utilization and cost of MA clinical programs and non-claims payments (eg, capitation, third party vendors). Work collaboratively with MA payer partners to obtain necessary data (eg, capitation reports) to assess utilization of existing and future programs. Work with internal stakeholders to assess the ROI of programs and support negotiations with payers.
Audit attribution on an ongoing basis and work collaboratively with payers to resolve errors and disputes. Establish policies and procedures with internal and external stakeholders for attribution disputes and contestations.
Support the audit and technical analysis of other lines of business (commercial, medicaid) as needed

Minimum Qualifications

Bachelor’s degree in related field or equivalent work experience required
Excellent quantitative analysis skills with 5+ years experience in healthcare analytics (payer / provider / vendor)
Advanced ability with Excel / Google sheets and data manipulation skills (SQL/SAS/R)
Advanced knowledge of Medicare Advantage revenue and claims payment/processing
Familiarity with CMS risk adjustment methodologies and payment

Preferred KSA’s

Master’s in a relevant field is preferred (data science, business, finance, economics, health administration, actuarial science, etc)
5+ years experience in Medicare Advantage economics (contractings, bidding, P&L management, policy)
Ability to create and translate complex analysis to executive presentations for senior leadership
Familiarity with attribution methodologies in value-based care
Experience with value based care
Actuarial skills

Physical Requirements

Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape – independent primary care. We were founded in 2014, and since then, we’ve become the largest network of independent primary care in the country – helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best – keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society – and if you’re eager to join a collaborative, inclusive and remote-first culture – you’ve come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work – and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more! APPLY HERE

Pharmacy Audit Quality Supervisor – Pharmacy Tech

by Kay Tay | Jan 3, 2024 | Uncategorized

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Pharm Audit Quality Supervisor’s role is a combination of leadership/management of assigned staff to ensure timely execution of defined goals and deliverables as well as individual contributor responsibilities which include review and analysis of audit metrics, identify trends and root causes to develop processes for continuous quality improvement. The supervisor is expected to promote innovation, efficiency, and a culture of continuous improvement.

The position supervises a team of onshore technician auditors and indirect supervisor of an offshore team of auditors. Positions in this function analyze and monitor real-time and retrospective prior authorization cases to identify potential compliance risks and initiative and complete remediation as required. The supervisor oversees the conduct and management of multiple audits that include analyzing, reviewing, trending errors, and root causes as well as preparing reports and presentations.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Leads the team’s quality audits, compliance remediations and process improvement activities
Diagnose process improvement opportunities and develop solutions using principles of process excellence
Timely completion of daily audits, and monthly quality reporting, analysis
Sets priorities for the team to ensure completion of audits and reports
Coordinates activities with other supervisor and pharmacist teams
Identifies and resolves problems using expertise and judgement
Leading continuous improvement initiatives including creation, scoping and implementation
Assist in the creation, implementation, and evaluation of Quality programs
Harmonizes and standardize the quality reporting platforms with the Clinical and Health plan audits
Identify training needs; Train and support the auditors and monitor effectiveness of training
Communicate and coordinate with internal stakeholders to obtain required information to support the quality audit process
Develop innovative ways to improve efficiency
Establish a culture of continuous quality improvement.

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform the duties and responsibilities for the position. Responsibilities requiring a higher level of skills such as developing reports and presentation are assumed as proficiency and accuracy in the quality reviews is achieved.

Functional Competency and Descriptions:

Responsible for leading continuous improvement initiatives including creation, scoping and implementation
Navigate multiple computer programs and reports to review and document the accuracy of case reviews, report errors and remediate as directed
Develop and maintain a clear understanding of Medicare policies and procedures
Identify compliance issues and address escalated Medicare compliance issues to ensure compliance
Develop and or update Job Aids for Quality Technicians
Develop Quality Improvements; initiate and track process-improvement actives as appropriate based on quality review findings
Partner with other members of the team to evaluate adherence to policies and consistency of processes
Analyze results of monthly quality data elements to assist in the creation of monthly quality reports and presentations
Prepare daily reports including but not limited to authorization errors and missed reviews
Provide coaching and training of technician auditors
Evaluate on continual basis the quality platform to harmonizing quality definitions with rest of the quality team

Skills:

Conduct root cause analysis (e.g., Why analysis) on performance metrics (e.g., error trends) to establish remediation tactics and identify opportunities for quality and process improvements
Work with relevant business partners (e.g., IT) to plan and implement recommended enhancements and improvements
Professional competence, knowledge, and skills to accurately and effectively quality review
Skilled in CMS Medicare Part D rules and prior authorization reviews
Working knowledge of drug dosage forms, drug strength, generic & trade name equivalent
Ability to multi-task and maintain a balance of productivity, quality, and timeliness of job accountabilities
Ability to validate processes followed by operation technicians processing cases against job aids and communications
Excellent oral and written communication skills
Ability to match data elements on reports and data mine to identify opportunities to standardize quality reporting and inconsistencies
Intermediate-level computer skills with ability to learn new systems quickly and efficiently as well as the ability to navigate and use multiple systems at the same time
Solid organizational skills are required with the ability to multi-task
Must possess a solid attention to details and high level of accuracy
Ability to work in a team environment as well as independently
Ability to identify problems including complex issues and help determine solutions, both independently and in a team/group setting
Ability to adjust based on business/department needs

Required Qualifications:

High school diploma or GED
Active/current National Pharmacy Technician Certification (i.e., ExCPT, NCCT, PTCB)
2+ years of recent experience in prior authorization
Experience in using PAS and RxClaim systems
Knowledge of Medicare Part D rules and processing (especially compliance related)
Proficient in Microsoft Office Suite including WORD, EXCEL, OUTLOOK, SharePoint preferably POWERPOINT
Proven excellent verbal and written communication skills

Preferred Qualifications:

Experience in a supervisory or lead role
Background or ability to program SharePoint fields

Schedule:

This position is full-time telecommute (40 hours/week or more as required)
The work schedule with be Monday – Friday from 9am – 5:30pm EST, with the ability to adjust work schedule based on business needs
Rotating holidays
Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8am-6:30pm EST)
It may be necessary, given the business need, to work overtime

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $56,300 to $110,400 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  APPLY HERE

Sr Network Pricing Analyst

by Kay Tay | Jan 3, 2024 | Uncategorized

Challenge can often be it’s own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported in building an impact and fast paced career? With UnitedHealth Group you can have all of the above, everyday. Here’s your opportunity to combine expertise and compassion in new ways as you strike the balance between health care costs and resources. In this senior role, you’ll ensure that health care contracts are priced accurately and fairly for all involved. As you do, you’ll discover the impact you want and the resources, backing and opportunities that you’d expect from a Fortune 5 leader.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Support and validate provider network contracting and unit cost management
Conduct financial and network pricing modeling, analysis and reporting
Perform unit cost and contract valuation analysis in support of network contracting negotiations and unit cost management strategies
Manage unit cost budgets, target setting, performance reporting and associated financial models
Coach, provide feedback and guide others
Changing Medicaid regulations means that unit cost forecasting will often be challenging and complex. You’ll also be expected to create pricing and fee schedules and conduct audits to ensure accuracy.

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications:

3+ years of analytical experience in financial analysis, healthcare pricing, network management, healthcare economics or related discipline
2+ years of experience with provider payment methodologies and healthcare products
2+ years of experience with financial modeling
Intermediate level of proficiency in MS Excel and Word
Intermediate ability to interpret and review financial modeling results to evaluate the financial impact of contract changes and develop forecasts

Preferred Qualifications:

Experience in MS Access
Reporting experience with systems such as OLR, SAS or SQL

Senior Data Analyst – Risk Adjustment

by Kay Tay | Jan 3, 2024 | Uncategorized

Department:Ascension Data Science Institute
Schedule:Full time
Location:Remote

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

We are hiring a Senior Data Analyst on the Risk Adjustment Analytics team to support Ascension’s Population Health and Value Based Care Strategy. In this role, you will develop queries in BigQuery as well as reporting in both Tableau and Looker for Medicare, Commercial and ACA products. You will be expected to develop an understanding of risk score analytics as well as an understanding of the business and design analytics products that support the objectives of our stakeholders. This role serves as key resource/SME in collection and analysis of data from multiple sources for the development of reports and statistical information.

Responsibilities:

Write advanced SQL, BigQuery, or Looker and develop complex visualizations to support advanced analytics across Ascension
Collaborate with internal and external stakeholders on risk adjustment related analyses and audits
Coordinate across functional and data teams to ensure consistency and optimization of the overall work product. Suggest solutions, improvements, and efficiencies in data quality and management
Translate business requirements into actionable reports
Compile analytical and statistical reports as needed
Formulates, defines and recommends scope and format of reports
Oversees provision of ad hoc management reports
May provide leadership, orientation, training, coaching, and mentoring to staff on how to access reports and interpret the data
Identifies data trends and makes recommendations
Develops and maintains Tableau dashboards
Develops and maintains reporting in Looker
Remain curious and be willing to continue learning

Requirements

Education:

High school diploma/GED with 2 years of experience, or Associate’s degree, or Bachelor’s degree required.

Work Experience:

3 years of experience preferred.

Additional Preferences

3 years of experience in analytics preferred
Experience with SQL or BigQuery. Working knowledge of Google Cloud Platform (GCP) AI and ML tools a plus
Proficiency with data extraction, manipulation, and interpretation using multiple data sources
Intermediate Experience with Tableau
Experience with Looker a plus
Preferred – Experience with Risk Adjustment

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. APPLY HERE

Senior Database Administrator

by Kay Tay | Jan 3, 2024 | Uncategorized

This is a Microsoft SQL Server DBA role with Azure SQL experience desired. This role is responsible for providing operational database services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual to support production databases. Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g.: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.

Requirements

7+ years of experience in MSSQL Server Database Administration
2+ years of experience in Azure SQL Server / Managed Instances / Elastic pools
Experience in troubleshooting and resolving database problems
Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
Experience with backups, restores and recovery models
Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server
Experience in implementing operational automation using scripts
Knowledge of indexes, index management, and statistics
Experience working with Windows server, including Active Directory and proper disk configurations
Excellent SQL architecture and design skills with proven experience partnering with application development teams to design overall system architecture

Excellent knowledge of database structures, theories, principles and practices with proven Microsoft SQL Server experience, including reporting services and analysis services
Proven experience in standard database administration responsibilities (replication, backups/restores, SSIS jobs and scheduling, security administration, partitioning, index maintenance, software maintenance)
Experience with web-based applications and relational database environments
Experience designing and supporting data warehouses and business intelligence platforms
Azure migration a plus
Good communication and documentation skills
Snowflake is a MUST ALSO

Preferred candidates would also meet the following criteria:

Certification is a plus; MCTS, MCITP, MVP

Benefits

Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance. APPLY HERE

Senior Accountant

by Kay Tay | Jan 3, 2024 | Uncategorized

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity, Inc. is seeking a highly motivated and career-focused Senior Accountant to join our company’s Finance team. The Senior Accountant will manage the month-end close process, conduct financial analysis, and collaborate with other members of the Finance team to complete tasks as needed. This role requires an individual with exceptional analytical skills, strong business acumen, and a willingness to take on challenges with a positive mindset.

This role will report directly to our Senior Accounting Manager..

Responsibilities:

Participate in the month-end close process including but not limited to the booking of journal entries
Prepare divisional-level financial analysis and reports. This includes analysis of revenues and cost of sales by product line and operating expenses.
Prepare monthly balance sheet reconciliations and workpapers.
Prepare consolidated and divisional financial statements
Assist with financial budget preparation and preparation of the monthly budget variance analysis.
Partner with Accounts Receivable Specialist and Accounts Payable Manager to complete tasks, as needed.
Collaborate with FP&A to retrieve and analyze data, as needed.
Assist finance team with yearly financial audit and gathering of information for year end tax return preparation
Ad Hoc projects as assigned by management.

Qualifications:

Education: Bachelor’s degree in Accounting
Required Experience:
- 3+ years of experience in Accounting. Experience working in a media or publishing company is strongly preferred.
Additional Qualifications:
- Strong analytical skills, with the ability to analyze complex financial data and identify trends and insights.
- Strong business acumen and the ability to understand and communicate financial information to non-financial stakeholders.
- Excellent communication skills and ability to present financial information to senior management in a clear and concise manner
- Advanced proficiency in Excel and financial modeling.
- Experience with advanced ERPs such as Oracle/Netsuite.
- Ability to work collaboratively with cross-functional teams and business partners
- A healthy appreciation of GIFs and Black culture

Details:

This is a fully remote role, occasional travel may be required.
Candidates must be available to work 100% in alignment with the Eastern Time Zone.
The annual salary range for this role is $85,000 – $95,000. APPLY HERE

Charge Master Analyst

by Kay Tay | Jan 3, 2024 | Uncategorized

Position in this function is responsible for the oversight of charge description master, billing, and reimbursement analysis within Revenue Integrity. Carries out aggressive program of assessing and improving charging practices across the organization.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Supervision and coordination of chargemaster and charge capture processes in researching coding and billing guidelines, researching insurance contracts, and updating hospital and professional chargemaster and charge capture processes
Represents Owensboro Health with external vendors (e.g. EPIC)
Works diligently with department heads, supervisors, staff, coders, and patient accounting personnel to continuously improve the goals of enhancing reimbursement, speeding up cash flow, and maximizing fiscal compliance
Works with the revenue producing departments to ensure ongoing coordinated and consistency with the chargemaster and charge capture processes, including accurate descriptions, coding, additions, deletions, pricing, revenue code, and any other changes
Maintains a working knowledge of revenue cycle processes to aid in the implementation of regulatory standards that assists the health system in cash collection while accurately complying with billing guidelines
Works with Finance, Revenue Integrity and Decision Support to perform applicable analyses to understand budget, net revenue change, and labor impact of proposed chargemaster changes
Performs analysis, identifies trends, validates compliance as related to fiscal activities generating additional revenue, reducing bad debt expense and charity write-offs, and overall expense reductions
Distributes Centers for Medicare and Medicaid Services (CMS) updates to health care providers as they relate to billing for drugs and implantable and/or other pass-through eligible items and ensuring the necessary changes are made to the entity specific chargemaster and charge capture updates within the time frame for accurate and compliant billing
Advises and collaborates with the Compliance Officer, Internal Audit, Regulatory Review and Analysis, legal counsel, and outside consultants to analyze, review, and assess identified billing, coding, charging and compliance issues
Revenue codes and coding assignments for all new items or services throughout Owensboro Health
Oversees the overall maintenance and use of the chargemaster tool utilized by Revenue Integrity
Recommends policies and procedures which impacts charge capture and pricing practices

Organizational Responsibility

Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization; behavior supports the organization’s core commitments of Integrity, Service, Respect, Teamwork, Excellence, and Innovation

Additional Job Information

This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty
Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position
Training is provided relevant to the population served, based on scope of care of the service assignment
Owensboro Health is committed to providing a safe working environment including training and access to person protective equipment necessary to this position. While performing duties of this position, occupational exposure to bloodborne pathogens is present for all employees

Years of post-high school education can be substituted/is equivalent to years of experience

Required Qualifications:

2 + years of relevant experience required in any of the following: billing, charging, Charge Master, coding or health care revenue cycle
2 + years of experience working with CPT/HCPCS, UB-92 Revenue Coding, modifiers, billing regulations, and APCs

Preferred Qualifications:

Proven critical thinking skills and decisive judgment
Proven works under minimal supervision
Demonstrated ability to work in a stressful environment and take appropriate action

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $67,800 to $133,100 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. APPLY HERE

Staff Accountant

by Kay Tay | Jan 3, 2024 | Uncategorized

Luxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Their award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve their clients. Since launching in 2016, Luxury Presence has been trusted by more than 10,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.

Job Brief

We’re looking for a Staff Accountant to join our rapidly growing team. Are you an extremely detail-oriented accountant? Do you obsess over having clean financial data? Do you love seeing how individual transactions play into larger forecasts and models? If so, we’d love to speak with you!

As Staff Accountant, you’ll be responsible for the financial data that powers decision-making for the entire company and we are looking for someone to help accelerate and streamline our accounting and month-end close processes. In this position, you will be responsible for maintaining financial records and reports, performing account reconciliations and data input, and assisting with our month- and year-end close processes. This is a great opportunity to gain experience in a fast paced, high growth SaaS company where new ideas and process improvements are highly encouraged. No task is too big or small for you, whether it’s helping enroll clients into our billing system or performing a reconciliation on our accounts. This position will report to the Senior Accountant and be a visible role throughout the organization.

In this role you will:

Onboard new customers and their contracts into LP’s ERP on a daily basis
Apply daily cash receipts and perform deposits reconciliation
Perform bi-monthly accounts receivables and deferred revenue reconciliations and adjustments
Record journal entries to reflect various types of business transactions
Reconcile key general ledger accounts and maintain detailed support schedules
Assist in the preparation of accurate monthly financial reporting package for internal and external distribution
Document processes for relevant tasks while improving processes where applicable
Maintain accurate records of all documents to comply with review for management and external auditors
Assist the team with annual external audit inquiries
Other ad hoc roles and projects as required

About you

You are a passionate accountant with a thirst for process improvement that is motivated by working with a collaborative team striving to build a high-class accounting function.
Bachelor’s degree in Accounting or Finance
2+ years of experience in corporate accounting, either in public or private or a mixture of both
Intermediate to advanced MS Excel skills associated with large volumes of data, data management and reporting
Basic understanding of US GAAP
Perfectionist when it comes to clean data and spotting inconsistencies where others might miss them
Resourceful self-starter, with strong problem-solving skills
Strong organizational skills; ability to prioritize and multi-task in a fast-paced, deadline driven environment
Ability to effectively and professionally communicate, both in writing and verbally, with management and vendors
Experience with Quickbooks Online is a plus

$70,000 – $75,000 a year

Who we are: Luxury Presence is the real estate industry’s most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 9,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry’s most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. APPLY HERE

Editor

by Kay Tay | Jan 3, 2024 | Uncategorized

GOBankingRates™ is unique in the digital marketing and media industry – we combine marketing, digital, content and fintech. Our performance based approach increases brand awareness and generates targeted audience engagement on our internal web properties and partner sites.

What’s interesting about this role?

We’re looking for a passionate, hard-working editor to help us meet our mission to empower people on their financial journey. We believe that everyone can experience financial freedom with the right information — and we are here to provide that!

The editor will be joining an incredible team of passionate writers and editors; the role will allow experienced content creators to get a solid grounding in everything about publishing on GOBankingRates.com, as wells as on partner publishers like Yahoo or CNN, working with other teams to streamline our data-gathering and publishing processes, leveraging AI to create unique and compelling content that’s always fact-checked and verified, as well as the basics of SEO.

This editor will be able to jump from assigning content to a writer to pitching new student loan forgiveness story ideas. They’ll be comfortable diving into the data and responding to what the data tells us is the right editorial decision. Editors with some AI-generated content experience will get special consideration for this role. GOBankingRates views AI-enhanced content as an additive to our content strategy, incremental to human-created stories.

This editor will have a solid background making an impact on their workplace, by generating impressive traffic numbers and pushing to execute their editorial vision. They also should either be well-versed in personal finance and/or picking up similarly niche topics and getting to know them inside and out. More importantly, they will know how to make complex and intimidating topics engaging and approachable, and be able to produce content that provides a great reader experience. The ideal candidate will be hungry to learn, creative, analytical and have a great eye for detail.

How Will You Make an Impact?

Edit and optimize content at a fast pace – 6-8 articles daily – maintaining quality while in pursuit of the goal to increase traffic to GOBankingRates content. Content will include partner-focused titles as well as titles for SEO
Pitch 6-8 data-backed title ideas daily.
Leverage AI in the generation of 30 articles weekly.
Be comfortable exploring and leveraging new technologies in the publishing industry, including AI, to improve processes and increase content production.
Distill complex concepts into clear, easily understood language.
Help evolve and maintain content standards.
Project manage workflows — from writing assignment briefs, to fact-checking and editing copy, to preparing a post to publish.
Work closely with our network of freelance writers and editors.
Collaborate across departments to develop initiatives that will meet and exceed traffic and revenue goals.
Contribute to the evolution of the GOBankingRates voice and authority in the personal finance space.

What Do You Bring to Us?

BA/BS from a four-year accredited university or college, preferably with a degree in Journalism, Marketing, and/or a similar field – or similar equivalent experience
Editorial experience for an online publication is a must — 3-5 years is preferred.
Full command of line editing, fact-checking and copy editing (to AP Style).
You’re an idea generator who can think of new, fresh ways to package content and is used to regularly pitching story ideas.
You’re an excellent project manager with great time management and strong organizational and people skills, plus a strong attention to detail.
Experience using analytics tools to make editorial decisions is vital.

The salary range for this role is $60,000 – $70,000 per year. Pay offered may vary based on a number of factors including but not limited to job-related knowledge, skills, experience, and location.

Benefits

Competitive salary with excellent growth opportunity; we pride ourselves in having a team that exudes leadership, high initiative, creativity and passion.
Awesome medical, dental and vision plans with heavy employer contribution
Paid maternity leave and paternity leave programs
Paid vacation, sick days and holidays
Company funding for outside classes and conferences to help you improve your skills
Contribution to student loan debt payments after the first year of employment
401(k) — employees can start contributing immediately. After the first year, GOBankingRates matches your contribution up to 4% of your salary

A note about our new norm: The world has changed and we know it’s important to adapt and to do our part to do what’s best for our team. Our number one priority is to have our team feel safe, balanced and connected. We’re committed to providing our teams with the best resources and tools to navigate this new virtual world that we’re living in. We’ve also reinvented the ways in which we recognize, celebrate, and engage with each other to keep our culture strong!

Here’s a peek into our world at GOBankingRates –

Our teams are working remotely 100% for the foreseeable future. We’re in the digital media space, so we’re mobile and flexible!
- *Option to work from an office (if you need to get away!)
Tools & resources are available to keep our team connected across North America. (JIRA, Trello, Slack, Zoom and so much more!)
To keep our community engaged and connected, virtual team building events are held weekly and monthly.
For wellness and balance, weekly virtual fitness classes such as yoga are available.
To care for the local communities that we’re a part of across the U.S our team members host socially distanced philanthropic events every quarter.
And most importantly, we’ve committed to consistent and transparent communication to help us all stay informed, engaged and to keep us on our path to success and #greatness. APPLY HERE

Senior Graphic Designer and Brand Lead

by Kay Tay | Jan 3, 2024 | Uncategorized

About New America: New America is a nonprofit, nonpartisan public policy institute that invests in new thinkers and new ideas to address the next generation of challenges facing the United States. New America is dedicated to renewing the promise of America by continuing the quest to realize our nation’s highest ideals, honestly confronting the challenges caused by rapid technological and social change, and seizing the opportunities those changes create.

About the role: New America is seeking a Senior Graphic Designer and Brand Lead who will serve as the in-house graphic design lead for New America’s creative products, strategic communications materials, select publications, and other digital assets.

The Senior Graphic Designer and Brand Lead, as an important member of New America’s Central Communications team, will be responsible for defining and driving New America’s enterprise-wide brand standards. The ideal candidate is a talented, seasoned graphic designer with a strong understanding of design thinking, theory, and branding concepts that can work across a variety of digital and print media.

The Senior Graphic Designer and Brand Lead will work closely with the Digital Director, and will collaborate across the organization to conceive and develop high-impact design products that support our mission, build awareness of New America’s programs and people, and drive engagement across mediums. The Senior Graphic Designer and Brand Lead will ensure all design products—including digital and web assets, infographics, social media collateral, print collateral for special events, and data visualizations—meet the highest quality standards while keeping on track with tight deadlines.

Responsibilities:

Design Strategy and Leadership – 50%

Lead on brand identity and graphic design for New America, serving as our chief enterprise-level brand champion, owning the New America brand system and ensuring that final design products adhere to these standards.
Oversee a brand refresh, developing updated standards and guidance for New America’s visual identity and brand system.
Collaborate with the Digital Director and colleagues to incorporate the brand refresh into New America’s website redesign project.
Provide oversight and direction on the creation and development of sub-brands or program-level brand identities, assisting programs with their identity development as well as the implementation of the sub-brand hierarchies.
Lead organizational and team knowledge management as it relates to design work, including documentation, templates, and best practices.
Serve as a strategic partner to content creators across the organization.
Provide guidance and coaching to Central Communications team members and help to shepherd and inform New America’s broader communications strategy.
Develop and conduct regular training workshops to build staff capacity—especially for communications and development colleagues—enabling staff members around the organization to be more strategic and effective brand ambassadors.
Monitor project schedules, providing updates and feedback to stakeholders via email and our project management systems
Manage or advise external design consultants.
Manage relationships with print vendors.

Graphic Design – 50%

Design and manage customizable brand templates for core design assets, such as social media graphics, newsletters, infographics, event graphics, and static data graphics.
Product design support for digital products, including select website features, email newsletters, website and social banners, and social media graphics.
Design New America collateral for special projects, such as annual reports, high-priority publications, anniversaries, and brand-building or fundraising campaigns.
Support graphic design needs for video and audio production projects.
Manage the full project lifecycle for all design projects—from conception to final product— identifying any operational challenges impacting this process and recommending solutions.
Work with Central Communications colleagues to provide design support and guidance for select data visualization efforts.

Qualifications:

Candidates for this position should have the following:

At least 6 years of professional experience in graphic design, with a focus on brand development
Expertise in Adobe Creative Suite, especially InDesign, Illustrator, and Photoshop
Experience in Figma, Canva, or other similar design-sharing and collaboration tools is a plus
Strong understanding of typography, layout, color theory, and visual storytelling
A robust portfolio that showcases a solid understanding of visual design principles
An interest in translating complex policy-related content into compelling visuals
A strong eye for detail
Excellent organizational, project management, and time management skills
Superb writing and communications skills
Commitment to inclusive and accessible design principles
Prior experience in coding or HTML/CSS is a plus
Adaptable, solution-oriented, tech-savvy, self-motivated candidates are preferred

Location: Washington, DC-based candidates are preferred, but fully remote situations will be considered for the right candidate.

Compensation and benefits: This position is a full-time role with benefits. The salary for this position is negotiable and will be determined based on the successful candidate’s experience, qualifications, and skills. New America is committed to offering competitive compensation packages to attract top talent.

New America offers a highly competitive benefits package that includes health care, dental, and vision coverage; a generous retirement plan; observes all federal holidays; 20 days of paid time off (combined vacation and sick days) in your first year of employment and 30 days of paid time off in subsequent years; 12 weeks of paid parental leave; and an office-wide closure between Christmas and New Year.

How to apply: Submit a cover letter, resume and links to portfolios of work. Applicants without a cover letter, resume, and samples of work will not be considered. The deadline to apply is January 31. Applications are reviewed on a rolling basis, so early submissions are recommended. Please, no phone calls or emails. APPLY HERE

(Contract) Medical Insurance Verification Specialist

by twochickswithasidehustle | Jan 2, 2024 | Uncategorized

We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better.

Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless.

Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions.

We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most.

Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company.

(Contract) Medical Insurance Verification Specialist

The (Contract) Medical Insurance Verification role at pMD is responsible for performing detailed insurance benefit verifications of all patients’ prior to claim submission to the carrier. This is an important role in identifying active coverage under the correct policy, while effectively communicating with third-party payers.

Responsibilities include:

verifying a patient has active coverage with the insured carrier following an inpatient encounter using an electronic eligibility solution
if the carrier returns ineligible, identify the correct coverage by leveraging the integrated eligibility tool, HL7 interface message, or attached facesheet. If a patient is identified as self-pay, update the financial class
when coverage returns that an advantage plan has been detected, identify the correct carrier and policy number to be billed using an eligibility solution. Update insurance information in the patient’s record based on the eligibility response
identify the correct policy to be billed when a patient is identified as being enrolled in hospice by referencing the eligibility response
for carriers that do not offer an electronic eligibility response, contact the carrier by phone to complete the verification. A carrier contact list will be provided to facilitate outreach

Requirements include:

proficient in health insurance verification and benefits
knowledge of CPT codes and basic medical terminology (preferred)
must be able to work independently in a fast-paced environment
exceptional attention to detail
must currently work as a sole proprietor or have or be willing to register a business per independent contractor guidelines
reside in the U.S.

We are only accepting applications through our online job portal, Lever. We aren’t able to consider and respond to other types of applications, including those sent via email to pMD support, at this time. Please direct application status questions to [email protected].

Click Me!

APPLY HERE

Data Entry/Payable Clerk

by twochickswithasidehustle | Jan 2, 2024 | Uncategorized

Description

***ONLY ACCEPTING APPLICANTS RESIDING IN FLORIDA/GEORGIA***

The Data Entry/Payable Clerk is responsible for entering data into the company’s database. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to senior team member. Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

Responsibilities Include but are not limited to:

Enter and update data in database systems with speed and accuracy
Verify and correct data discrepancies or errors
Maintain data integrity
Retrieve and organize electronic files from designated websites
Reconcile vendor statements to invoices
Additional responsibilities as supervisor may assign

Desired Attributes:

Some accounting knowledge helpful but not required
Working knowledge of Great Plains desired but not required
Proven ability to prioritize and manage multiple tasks effectively
Beginner to intermediate knowledge in Excel
Type 45 accurate words per minute or more
Able to sit for long periods of time
Willingness to work overtime when necessary to meet team goals.
Ability to analyze and apply company policies and procedures,
Strong verbal and written communication skills.
Ability to work both independently and within a group environment.

Office Environment

May be required to work more than 40 hours
Work schedule: Mon – Fri: 8:00 AM to 5:00 PM
Extensive use viewing a computer monitor and using a keyboard
Ability to sit for extended periods of time

Requirements

Requirements:

High school diploma
Knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Detail-oriented while maintaining high productivity
Good command of English both oral and written and customer service skills
Proven ability to solve complex problems
Basic ability in Microsoft Excel
Type 45wpm

Salary Description

$16.50 per hour

APPLY HERE!!!

Junior Graphic Designer

by Kay Tay | Jan 2, 2024 | Uncategorized

The Corcoran Group is seeking a Junior Graphic Designer to support its Marketing & Advertising department. This position reports up through the Senior Art Director. The individual must demonstrate knowledge and experience working in motion and web graphics, as well as print.

This position requires experience as a graphic designer working within a creative team complete assignments in both digital and print spaces from conception to launch. Comfortable working within brand guidelines of a high-end, luxury brand.

Candidate must be able to collaborate remotely and execute tasks independently, interpret creative briefs and use existing or newly crafted assets to satisfy design needs within a given timeline. They must display outstanding interpersonal skills, with assets properly named and stored for future use.

Job responsibilities include, but are not limited to:

Design and produce digital content, including email templates, social media (TikTok, Instagram, Facebook, LinkedIn, Twitter), promotional artwork, and informational e-books.
Work with the Art Director to ensure that all designs align with the brand image, while also meeting usability and website standards.
Transform wireframes into intuitive user interfaces in WordPress and Ceros.
Create video content to support both the Corcoran brand and franchise.

Required skills:

1-3 years of professional experience, ideally in marketing/advertising
Proficiency in Adobe Creative Suite design programs (Photoshop, InDesign, Illustrator).
WordPress experience preferred
Accustomed to handling multiple projects simultaneously
Excellent organization, verbal and written communication skills
Excellent written and verbal communication skills

Compensation Range:

$25.00 – $28.85 ; At Anywhere, actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications. APPLY HERE

Recruiting Coordinator (Contract)

by Kay Tay | Jan 2, 2024 | Uncategorized

This is a 4-month contract position through April 30, 2024.

Vanta’s mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Our product integrates deeply with the services that present a security risk to a company, pulls and analyzes data from those sources, and surfaces potential security threats to our customers in real-time with guidance to remediate them.

Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business.

Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company.

As a Recruiting Coordinator at Vanta, you’ll manage coordination of hiring and interviewing activities at Vanta during a period of exciting and critical growth.

If this sounds exciting to you, we’d love to hear from you, and talk through your path at Vanta!

What you’ll do as a Recruiting Coordinator at Vanta:

Manage coordination and organization for hiring and interviewing activities across Vanta with attention to detail, responsiveness, empathy, and truly best-in-class candidate experience in mind.
Develop and improve our candidate experience initiatives to ensure candidates enjoy a unique and positive experience with Vanta.
Partner with our Recruiting team and Hiring Managers to contribute to, project-manage, and document updates to the interview and hiring process, taking a thoughtful and data-driven approach.
Build our recruitment brand, via recruitment marketing efforts across our company profiles and by contributing to inclusive, polished, and visible job descriptions and content.

How to be successful in this role:

Have coordination experience at a fast-growing technology company, ideally managing coordination across a variety of different recruiters, time zones, and business units.
Be well-suited for early-stage start-up recruitment, in that you understand the challenge of “building the car while driving the car.”
Consider yourself a champion of candidate experience, with projects and initiatives taken to demonstrate this.

The hourly rate for this role is between $30-36/hour.

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world’s leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that’s real-time and transparent. APPLY HERE

Design Specialist

by Kay Tay | Jan 2, 2024 | Uncategorized

This is your chance to be part of an in-house Architecture, Design & Construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! As a Design Specialist – Focused Service and All Suites Design on the Focused Service Design team reporting to the Director Design Renovations, you will work on projects across Hilton’s brand portfolio.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Review and provide digital comments on New Build, Conversion, Adaptive Re-Use, and/or Renovation Interior Design Submittals to ensure alignment with published Brand Standards and Brand’s design strategy while upholding the brand’s integrity. Track and manage interior design submittal progress through to approval.
Maintain strong working knowledge of current Brand Standards and Hilton prototype packages across all Focused Service and All Suites Brands; and assist in the revision of Standards and design tools to continually refine and improve product.

How you will collaborate with others:

Communicate with Franchisees, interior designers, consultants, and internal partners. Conduct pre-design and ID kick-off meetings or webinars with the franchisee’s team. Escalate any challenges to your manager.
Build and maintain relationships between Hilton and ownership groups through the support of the Hilton design team.
Work collaboratively with AD&C Project team, Brand Management, Quality Assurance, Product Experiences and Prototypes (PEP) team, PIP teams, and others to provide Franchisees and their interior designers with clear direction relevant to each unique situation.
Maintain strong working relationships with a network of vendors and products – explore and research new opportunities for the Brand to remain relevant in the market and amongst its competitor set.

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

Three (3) years of work experience in hospitality design.
Proficient in either AutoCAD, Revit, or Bluebeam
Travel up to 10% domestically as needed.

It would be useful if you have:

Bachelor’s Degree (BA/BS) in Interior Design
NCIDQ Certified
In-depth knowledge of procurement, project management, and design products and finishes.

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. APPLY HERE

Email Customer Service Representative Level 1

by twochickswithasidehustle | Dec 31, 2023 | Uncategorized

REMOTE – WORK from HOME available

Can you provide a clean, safe, noise-free work space and high speed internet connection? Computer and peripherals will be provided by CDS Global.
This position will be working from home. You must live within the state of Iowa, preference within 60 miles of 1 of our locations in; Boone, Harlan, Des Moines, Wilton or Tipton.

Maintains current information on client specific data by utilizing various resources including publisher screens, memos, and websites.

Informs management of complaint trends and/or feedback from customers. Forwards appropriate information to management.

Performs basic transactions on customer accounts.

Continually performs and meets the performance standards of this position.

Adheres to work schedule and attendance policies.

Reacts professionally to changes while remaining productive.

Works in a fast paced, flexible, team environment.

Treats colleagues with respect; communicates with honesty and transparency, candor, and directness.

Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients.

Adheres to work schedule and attendance policies.

Reports to workstation as directed by management.

Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.

Maintains confidentiality of CDS Global and its client’s proprietary information.

Works under general supervision.

Follows CDS Global ergonomic and safety policies.

Assumes additional responsibilities as requested (or required).

Performs other customer service functions as workload dictates.

EDUCATION AND/OR CERTIFICATION, SKILLS, AND LICENSING

High School or equivalent preferred.

Customer service background preferred.

Basic PC Knowledge and skills.

Proficient verbal and written English communication skills.

Proficient, fluent, English and Spanish communication skills (verbal and written) required for Bilingual Representatives.

Problem solving skills.

Minimum Typing Requirements 20-25 WPM.

10‑key preferred.

Experience using simple math skills.

Training

2 weeks of virtual training via Microsoft Teams.
- January 15 through February 2, Monday – Friday, 3:30-9:30pm

Work Schedule

20-40 hours work schedules available within the following parameters:
Monday – Friday 8:00am – 11:30pm
Saturday 8:00am-3:00pm
Sunday 11:00am-11:00pm

Position Type – Temporary

20-40 hour work schedules are available with a minimum of 20 hours/week.
The work may be completed remotely or in 1 of our facilities located in; Boone, Des Moines, Harlan, Wilton or Tipton.

Salary

Base wage = $14.50/hour

Shift Differential

2nd Shift = $.75 for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a routine and reoccurring basis.
Weekend Shift = $3.75/hour for hours worked between 3am Saturday to 11pm Sunday.

Diverse teams achieve better results by leveraging a broad set of ideas and perspectives. Our ability to harness the ideas, experiences, and talents of CDS Global’s diverse and global workforce is integral to our continued success. We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.

APPLY HERE!!!

Project Coordinator (United States)

by twochickswithasidehustle | Dec 31, 2023 | Uncategorized

Job description
Work Location: United States (East Coast)

Work Schedule: Mon – Fri, during normal business hours

Engagement Model: Employment; full-time

Start Date: Mid-December

DataForce by TransPerfect is looking for a Project Coordinator to join our team on the East Coast, United States.

Role Summary

The Project Coordinator works closely with their manager in the execution of projects according to project plans. The Project Coordinator works with stakeholders to understand project requirements, using their project expertise and technical skills to handle and assign project tasks, assist with problem solving, and support managers in day-to-day department operations. The Project Coordinator coordinates the life cycle of data annotation, data collection, data transcription, and staffing projects, ensuring their seamless execution.

Role Responsibilities

The Project Coordinator is responsible for the day-to-day execution of project plans, schedules, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner.

Oversee the day-to-day project activities, from data assignments to and from annotation and QA, overseeing and managing the data life cycle
Work with the Project Manager to implement and execute project plans, working towards ensuring timely, budget-friendly, and quality deliveries
Identify and mitigate risks while ensuring project quality and accuracy
Act as the point of contact between contributors and payments team in case of any payment issues Communicate with other teams and departments within the company, such as Sourcing, Payments, IT, and Operations, to ensure the smooth running of the project
Build and maintain excellent relationships with team members, contributors, and independent contractors
Juggling multiple projects simultaneously in a fast-paced environment by effective prioritization
Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project
Job requirements
Role Requirements – Knowledge, Skills and Abilities

Exceptional communication skills in English – ability to communicate important project updates both verbally and in writing
Use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects
Resource planning skills – effectively and strategically distributing resources
Organization skills and the ability to work under pressure
Effective use of planning tools and time management
Outstanding teamwork and collaboration skills – ability to interact with all stakeholders
Problem-solving skills – effective analysis and creative solutions for any problems that might arise
Excellent Analytical and critical thinking skills – ability to analyze a situation and plan and implement a solution
Knowledge of file management and other administrative procedures
Competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products

Role Requirements – Education and/or Experience

Minimum Bachelor’s degree or its equivalent
Minimum 1 year Project Coordination experience
English language fluency

Preferred Role Requirements

Awareness of PMI/PMP international project management standards
Project Coordination experience in the AI industry a plus
Knowledge of AI industry
Experience supporting Machine Learning data annotation services, data collection, transcription, and staffing
Experience working with support ticketing systems
Experience working with crowd workers/community
Experience working in a multinational/multicultural virtual working environment
Experience in working in a cross-functional/matrix organization
Awareness of different Image Annotation platforms such as DataLoop or Supervisely
Awareness of Image Annotation: Lidar image annotation, annotations for Autonomous Driving and other 2D image annotation
Fluency in a language other than English is a plus

APPLY HERE!!!

Annotator (Remote – US)

by twochickswithasidehustle | Dec 31, 2023 | Uncategorized

Job description

Work Location: Remote within the United States

Work Schedule: Mon – Fri; up to 40 hours per week

Engagement Model: Freelance / Independent Contractor

Project Duration: 5 weeks

Start Date: ASAP

DataForce by TransPerfect is seeking Annotators to join our US team on a freelance basis. This job requires attention to detail, adaptation and accuracy.

Role Responsibilities

Annotators will time stamp events in videos of phones receiving dictation from users and will evaluate the success of the dictation. To prepare Annotators for the task, we will be inviting them to attend an online training.  The work will be done on our DataForce platform.

Job requirements

Role Requirements

Native US-English speaker
Full-time/Part-Time availability for the 5-week project to meet daily data requirements
Excellent written communication skills
Works well in a team environment
Objective mindset and creative problem solver
Self-motivated and proactive
Ability to handle ambiguity and the challenge of evolving work goals

APPLY HERE!!!

Cloud Research

by twochickswithasidehustle | Dec 30, 2023 | Uncategorized

How to Earn Easy Money Online
As a participant, you can earn extra cash online for sharing your opinions and participating in surveys and online jobs that further our understanding of people’s thoughts, feelings, and behavior! Start making money in minutes.

1
Sign Up
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Payment is quick, easy, and reliable
Connect offers a variety of high-paying microtasks
Contributing to Connect helps researchers at universities and in corporations make meaningful advancements in human knowledge and design better products
Surveys are fun and you get to choose which ones to participate in!

APPLY HERE

5 Data Entry Jobs Hiring Now!!

by twochickswithasidehustle | Dec 30, 2023 | Uncategorized

Senior Manager, Digital Marketing

by Kay Tay | Dec 29, 2023 | Uncategorized

TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.

As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented individuals who are excited by our mission to revolutionize & elevate the car buying & selling experience.

The Opportunity:

TrueCar is actively searching for a Senior Manager of Digital Marketing, ideally with a robust background in agency settings, to spearhead the expansion of our dealer marketing endeavors. The ideal candidate should possess extensive experience in the digital marketing sphere, demonstrating proficiency in areas such as paid social media campaigns, programmatic advertising, Connected TV (CTV), and YouTube marketing strategies. This position is tailored for a forward-thinking strategist who has a deep understanding of the dynamic digital marketing landscape and is skilled in devising and executing innovative marketing strategies to drive organizational growth and success.

How you will contribute to TrueCar’s success:

Evaluate and enhance TrueCar’s digital marketing strategies, with a specific focus on optimizing paid social campaigns, programmatic buying, CTV advertising, and YouTube marketing.
Collaborate closely with dealership partners, serving as the primary strategic account leader. This role involves the development, optimization, and comprehensive reporting of all related activities. Responsibilities include crafting and executing tailored strategies, overseeing project progress, and ensuring the delivery of exceptional outcomes in line with organizational objectives.
Advise on the creation and execution of comprehensive digital marketing plans, ensuring a robust presence across platforms.
Collaborate with cross-functional teams including Product Growth, Analytics, Creative, and Marketing, to create a unified and impactful digital marketing approach.
Design and recommend innovative campaign strategies, targeting specific audience segments for maximum engagement and ROI.
Analyze and report on key performance indicators for each digital channel, including paid social, programmatic, CTV, and YouTube, providing actionable insights for continual improvement.
Drive experimentation and continuous improvement in digital marketing, focusing on innovative tactics across digital channels.
Stay ahead of the curve in digital marketing trends, and recommend strategies to capitalize on emerging opportunities.
Promote the integration of real-time, personalized communication strategies in all digital marketing efforts, with a special emphasis on the unique dynamics across all digital channels.
Oversee the strategic and operational aspects of digital campaigns across these platforms, ensuring seamless execution and alignment with overall marketing objectives.
Produce detailed analytics and reports, offering deep insights into the performance and efficacy of marketing initiatives.

Your Expertise:

Profound analytical and strategic thinking skills, particularly in the context of paid social, programmatic advertising, CTV, and YouTube.
Excellent communication skills, with the ability to articulate complex digital marketing strategies effectively.
Strong project management and strategic planning skills, with attention to detail.
Flexibility and adaptability in a dynamic marketing environment.
Experience in building strong relationships with diverse teams and stakeholders.
Demonstrated track record of leading successful digital marketing projects, with specific expertise in paid social, programmatic, CTV, and YouTube marketing.
Proven success in email marketing and a background in a marketplace technology environment is preferred.

Salary range: $116,000 – $140,000

Your TrueCar Experience

As a crew member, you’ll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly internet/mobile phone service reimbursement and furniture & equipment for your space.

You will receive excellent benefits that include but aren’t limited to 100% employer-paid health/vision/dental premium, 401k with company contribution, equity, a wellness stipend program, and a learning & development reimbursement program. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our crew members and build employee-centric programs that prove it. APPLY HERE

Campaign Coordinator

by Kay Tay | Dec 28, 2023 | Uncategorized

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.

GXG is a fast-growing agency at a high-growth tech company, seeking a Campaign Coordinator for our Communications Practice Area to contribute to the design, development, and delivery of omnichannel campaigns and content to fit the unique needs of our customers. Our Communications Practice Area collaborates closely with our practitioners in experience design and data analysts to assess and improve the effectiveness of our programs over time.

Candidates will have experience developing content for multichannel campaigns and/or websites, analyzing data to inform decisions, and working on large-scale or program-level projects for customers, preferably for government.

Campaign Coordinators support the key message development, evaluation of current customer content and identification of optimization opportunities. They support efforts to develop, deliver and manage customers’ account configuration solutions to support outreach requirements for segmentation and personalization, aligned to reporting needs. Coordinators support the development of campaign plans, A/B testing, campaign building, segmentation, and outreach tracking strategies.

Candidates must have a desire to be part of a data-driven, customer-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government customers.

Who We Are

Digital content creators and strategists, applying best practices to key message development, evaluation of current client content, and identifying optimization opportunities.
Data-driven thinkers, grounding our insights and recommendations for growth in measurable data and context.
Human-centered design practitioners, understanding best practices, regardless of technology or use case, and always putting people at the center of our solutions.
Innovators, leveraging design-thinking and other frameworks to keep our work fresh and help our customers adopt a mindset for change. We drive toward success with a spirit of experimentation and agility.

How We Show Up to Work

Demonstrate a polished, professional relationship with colleagues & customers.
Assume positive intent.
Be collaborative. Create space for and be open to different expertise and experiences.
Be dependable and reliable for our customers and our colleagues.
Be organized and manage your own workload.
Be proactive. Be willing to jump in, not wait to be told.
Be willing to try something new, not dependent on documented examples.
Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues.
Be open to feedback. Listen with the same passion with which you want to be heard.
Be curious. Gather information and knowledge. Consider new ideas and approaches. Consider what you might not know.

Security Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company’s information security program.
Must be able to obtain a federal government public trust clearance.

Responsibilities

Support digital campaign execution for public sector clients. Execute across Granicus’ evolving suite of digital products, with a heavy focus on delivery across email, social media, SMS, and websites.
Draft and send content for clients’ various email, SMS, social media, and web-based campaigns
Maintain proactive approaches to executing customer projects, demonstrating initiative, and following best practices.
Become an expert on Granicus products and future product development by keeping abreast of new and upcoming enhancements to our platform.

Qualifications

1+ years of digital campaign support, preferably in a digital/social media company serving government or at a government agency.
Solid written, verbal and presentation skills, with a passion for creative campaigns and content, preferably with customer-facing experience
Ability to create content across email, SMS, social and web, guided by best practices for A/B testing, using data to inspire content, and engagement-driving efforts
Understand and use digital tools, technologies, and trends, then leverage those for customer success
Consistently execute against simultaneous projects in a fast-paced environment
Ability to work effectively in a fast-paced, team-oriented environment.
Passion for public service, citizen engagement, and communication.
Demonstrate strong personal initiative and on-time delivery of project tasks and deliverables.
Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities.
Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration.
Due to security requirements, this position is currently open only to U.S. citizens. Additionally, you must have been a resident of the U.S. during at least three (3) of the last five (5) years. Exceptions are possible for applications who worked for the U. S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas. Such applicants must be able to provide state-side reference coverage. State-side coverage information is required to make a suitability or security determination.
Prior to the shutdown for the Covid-19 pandemic, GXG staff were expected to be available for on-site customer meetings with our federal, state and local customers. This included travel in some instances. As our customers’ expectations and responses to the pandemic continue to evolve, GXG team members may once again be expected to be available for in-person customer and internal meetings.

Potential base salary. Does not include bonus OR commission and benefits.

COMPENSATION RANGE: $41,000-$53,000 USD

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

The Team

– We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

– At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

– A few culture highlights include – Employee Resource Groups to encourage diverse voices

– Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs.

– Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- – We bring in special guests from time to time to discuss issues that impact our employee

population

The Impact

– We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

– Flexible Time Off

– Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

– 401(k) plan with matching contribution

– Paid Parental Leave

– Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

– Group legal coverage

– And more! APPLY HERE

Social Media and Influencer Coordinator

by Kay Tay | Dec 28, 2023 | Uncategorized

Pangaea creates and grows digitally native brands on a global scale. Our first two brands are Lumin and Meridian, both in the personal care space. Our goal is to create iconic, disruptive, and culture impacting brands that attract communities of brand lovers across borders. Since our launch in 2018, we’ve sold our products in 50 different countries. We have grown to over 50 employees and contractors across several locations in the world. We secured Series B funding in 2021 from Eurazeo Brands.

ABOUT US

We are a group of individuals who strive to live out the four values in our behaviors, decisions and actions. We are equally passionate about growing a community for each of our brands as we are for building our internal community of Pangaeans. As Pangaeans, we can’t think of a better place to make a difference in our customers’ journeys of self-care and in our colleagues’ paths to success. We go out of our way to lift each other up, recognize the diverse talents that each person brings to our community and perpetuate a sense of belonging for all.

OUR VALUES

Passion: We are mentally and emotionally connected and committed to our work. We are willing to put in the work today, knowing that this will position us for the most success tomorrow and beyond. We are invested in and passionate about Pangaea, its people and its mission.
Innovation: We research, think critically and explore new possibilities and approaches to problems. We are intentionally curious and strive to obtain innovative recipes for success. By seeking new and creative ways to do things, we believe that we will be able to achieve our mission at unprecedented speed and scale.
Push the Limits: Pangaea embraces a “yes we can” culture. We work towards our mission no matter how hard it gets or how long it takes. We are equally tenacious as we are relentless and we do what it takes to win as a team.
Prioritization: Conscious prioritization is essential to our success. We tend to prioritize decision-making that may lead to sustainable business outcomes. We make calculated bets and focus on fewer, greater initiatives that will result in the greatest value for Pangaea, our customers and our teammates.

THE ROLE

Pangaea is looking for a Social Media and Influencer Coordinator who has a fundamental understanding of social media and influencer tactics along with experience in overall marketing. This person will be responsible for executing social strategies in a fast-paced, high-volume environment across Pangaea’s social media channels.

KEY RESPONSIBILITIES:

Support the social media and influencer team on all social media platforms from ideation, content creation to implementation, scheduling and reporting.
Execute social strategy for new product launches, campaigns and always-on social content programming.
Collaborate with brand marketing, digital, influencer and creative teams to conceive, create and execute captivating content, digital campaigns, and promotions that grow audiences, drive engagement, and deliver on Pangaea business objectives.
Help develop and create engaging on trend organic social content for all brands, including trending audios, giveaways and brand collaborations.
Strong storytelling, creative thinking, with an eye for social and viral content that will resonate and engage our target audiences.
Manage and update social media content calendars.
Execute social media publishing, and post copywriting ensuring that all posts are accurate and punctual.
Creatively and proactively engage organic and paid influencers online to drive favorable affinity for Pangaea’s brands and to strengthen relationships with existing influencer partners.
Provide social media performance reports, analytical understanding of campaign results and insights with actionable suggestions on a weekly, monthly and quarterly basis.

MINIMUM QUALIFICATIONS

BA/BS in Marketing, Communications or relevant field required
2-4+ years of concentrated experience with social media and digital marketing channels; proven ability to significantly drive audience growth, engagement and conversation.
Creative, out-of-the-box thinker; ability to come up with new, creative, and innovative ideas.
Display knowledge and understanding of social media platforms, their respective participants (Facebook/Meta, TikTok, Instagram, Twitter, Pinterest, YouTube etc.) and how each platform can be deployed in different scenarios.
Strong understanding of native and outside analytics tools (Meta, Sprout Social, Captiv8, Planoly, etc).
Proven analytical and quantitative skills; ability to use hard data and metrics to back up ideas/assumptions.

COMPENSATION AND BENEFITS

The reasonably estimated annual base salary for this role ranges from $50,000.00 to $60,000.00. Actual compensation is based on factors such as the candidate’s job-related knowledge, skills, qualifications, experience and location. Details of participation in benefit plans will be provided if an employee receives an offer of employment.

Additionally, our goal is to provide Pangaeans with an excellent benefits experience that enhances their physical, mental and financial health and well being. These benefits are thoughtfully designed and curated to ensure that our employees are fully equipped to help us build. Some benefits include:

Health insurance: Pangaea offers medical, dental, and vision insurance plans. Out of three amazing medical plans, we cover 100% for the first plan for employees and 90% of the monthly premium for two higher coverage plans. We also provide 75% of the monthly premium for family coverage.
Wellness: We provide free membership to health and wellness apps such as Gympass (live and virtual fitness classes), Ginger (behavioral health coaching, therapy and psychiatry) and Carrot (fertility, family planning and pregnancy support).A LOT of time off: Pangaea recognizes up to 14 paid holidays per year (exact number varies by country). We also have 6 additional “Pangaea Fridays” throughout the year where employees can get a head start on their weekend and take the whole day off. Lastly, we have a flexible time off policy and trust our employees to take vacation when they need it!
Staff discount: All staff members are given $100 of credit per month to use on Pangaea products so that they can try, own (and love!) all the products we sell.

Please note that some benefits vary by country and are subject to change. APPLY HERE

Lifecycle Marketing Manager, Memberships

by Kay Tay | Dec 28, 2023 | Uncategorized

BiggerPockets is the leading resource for anyone looking to succeed in real estate investing. We offer content, tools, and a community of +2MM members to help people avoid mistakes; learn valuable tips; find partners, deals, and financing; and make the best investment decisions.

Our mission at BiggerPockets is to help people achieve financial freedom through real estate investing. Since 2004, we’ve helped investors get their first (or next) deal through a unique combination of immersive education, deal analysis tools, and a supportive community.

Job Description

Reporting to the Director of Memberships, this role is responsible for driving free and paid membership engagement and retention. You’ll be responsible for developing marketing strategies to drive repeat site visits, increase high-value feature adoption, increase LTV/ARPU, and reduce paid member churn.

This is an exciting opportunity for a matrix-maven. The role requires collaboration with multiple teams: you’ll partner with the Sr. Manager of Subscriptions on a seamless user handoff – they’ll drive the paid membership upgrade, then you’ll manage the member’s lifecycle from onboarding to engagement to retention. You’ll partner with the Acquisitions Manager on a seamless user handoff – they’ll drive free membership signups, then you’ll manage ongoing engagement with high-value features. You’ll partner with Product to monitor onsite behavior, understand user problems, and identify product refinements that could maximize engagement and retention. You’ll team up with our Email Marketing Manager to implement and optimize email sends and automations. You’ll partner with our Customer Support teams to support retention and engagement strategies for paid members.

Primary KPIs for Performance:

Free member engagement to increase conversion propensity to paid membership
Paid membership engagement (monthly average active days, time on site, feature adoption)
Paid membership churn reduction (QoQ and YoY)
Increasing paid member LTV
Increase ARPU through product cross-sell and upsell

Responsibilities

1. Drive member engagement and retention by:

Planning and executing marketing campaigns that support the existing Memberships strategy, and identifying new opportunities to drive higher engagement and retention.
- Optimizing and tracking onboarding marketing communications and experience to increase feature adoption and overall engagement.
- Partnering with Content Team and Media Team to develop paid member only content and experiences to showcase value and drive engagement and retention.
- Partnering with our Email Marketing Manager, you’ll own all critical email workflows for engaging free and paid members – welcome series, engagement funnels, re-engagement series, winback series, etc.
- Partnering with the Paid Media team to develop and execute paid re-engagement campaigns for paid members.
- Collaborating with Product to identify continued value creation for our subscription product, and lead go-to-market campaigns to drive awareness and adoption among members.
- Partnering internally to optimize newsletter content and features to drive engagement.
- Collaborating with events team to develop and market member functions and events for continued engagement and retention, inclusive of our 2000+ attendee annual member conference

2. Reduce paid member churn by:

Partnering with Business Intelligence on predictive models and churn insights, and then translating insights into marketing actions.
Developing and implementing churn prevention strategies, communications and promotions to “save” at risk members.

3. Analyze and report on performance metrics by:

Continuously analyzing performance data to support proposed initiatives, optimize current campaigns, and identify new opportunities for growth

4. Develop assets for your marketing campaigns – writing copy, partnering with graphic design to develop creative, updating basic site assets, etc.

5. Develop marketing campaigns that leverage our existing marketing channel ecosystem: email, site, onboarding journey, member dashboard, owned media content (podcast, webinars, YouTube), paid media, organic social, and customer support.

About You

4+ years of experience in lifecycle and/or subscription marketing with demonstrated experience increasing engagement and reducing churn.
You’ve had meaningful experience and proven success with B2C membership and/or subscription product marketing.
You’re a matrix maven: You’re energized by matrixed collaboration, can deftly figure out the best way to put puzzle pieces together, and understand how to navigate building relationships while driving results.
You embrace ambiguity and drive decisions. You know how to translate high-level objectives into tangible and actionable strategies, can filter ideas through a marketing 80/20 lens, and can proactively communicate on performance, updates, and issues.
You have a can-do mindset: you’re able to overcome challenges and find success in the data and information you have at hand. Your experience can help us lay a solid foundation, and your curiosity and commitment to member engagement will take us to the next level.
You’re a data nerd: You can interpret and storytell around data.
You can operate independently and with efficiency.
Multi-channel marketing: You have experience in multiple marketing channels and have learned how to successfully leverage a variety of channels including: email, podcasts, YouTube, organic social, paid media, etc.
You have specific experience in email audience creation, segmentation and management and proven results with email automation.
You like to roll up your sleeves and get your hands dirty.

Compensation

The salary range for this position is $85,000 – $100,000 per year, based on experience
10% yearly bonus (based on company performance)

Location

United States – Remote

Benefits

Medical, dental, and vision coverage
Flexible paid time off
Office snacks & beverages
Tuition reimbursement & career development
401k package
Paid parental leave
12 company-paid holidays per year
Community service & volunteer opportunities
Amazing team & fun culture with lots of team events
Learn more about real estate investing

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**. APPLY HERE

Video Content Creator

by Kay Tay | Dec 28, 2023 | Uncategorized

the TL;DR:

Ground-floor video content creator role at venture-backed startup (TenOneTen Ventures, Jason Calacanis)
The position is entirely remote, forever, with annual all-expenses-paid team retreats
Significant equity package, huge upside as we revolutionize a $20 trillion (yes, with a t) global industry
Salary range from $50k – $70k, unlimited PTO, competitive health benefits, wellness incentives
Epic team of A+ players, executing and having a ton of fun doing it. We’d love to have you join us!

About Us

SparkPlug is realigning the economics of the retail and restaurant industries to make every employee an owner. In CPG and service industry verticals like beauty, outdoor gear, and full-service restaurants, customers rely on the product recommendation of point-of-purchase experts up to 92% of the time (be it a beauty consultant, bartender, or a member of the Geek Squad). SparkPlug allows brands to reward these key influencers directly for every sale they generate with cash via gamified commissions, contests, and goals. We drive more revenue for brands, improve employee performance for retailers, and empower frontline workers across the world with fair compensation and economic equality, all based on the sales revenue they generate each day.

We’re a San Francisco, CA-based company hiring for a ground-floor video content creator to help us enter the hyper-growth phase. We’re backed by top VCs and angels like TenOneTen Ventures, the inventors of Google AdSense, Jason Calacanis, and the CEO of Foursquare, and we’re working to revolutionize the future of the nearly 20 trillion-dollar global brick and mortar retail market. We solve problems for some of the most interesting consumer product verticals around, and we need product-obsessed rockstars who can help us continuously improve SparkPlug!

About You

You are a highly motivated video content creator ready to bring SparkPlug stories to life through engaging and impactful videos
You are overflowing with ideas on how video content can be used to market a B2B SaaS platform
You’re comfortable in front of the camera, acting as customer-facing representative of our brand
You have experience in videography, editing, and motion graphics
You are proficient in video editing software (e.g., Veed, Adobe Premiere Pro, Final Cut Pro)
You are skilled in crafting storytelling narratives and can adapt styles to suit different brand aesthetics
You have a strong portfolio showcasing your creative work
You are a creative thinker and problem-solver
You have excellent organizational and time management skills
You can work independently and collaboratively as part of a team
You believe in our mission to help brick-and-mortar employees and businesses thrive

About the Position

Responsibilities:

Create and edit high-quality videos for various marketing channels and platforms
Collaborate with the marketing team to develop video content strategies
Film and capture footage for use in promotional videos, interviews, testimonials, and more
Edit video projects, including color correction, audio mixing, and motion graphics
Manage video assets and maintain a library of stock footage
Stay up-to-date with industry trends and best practices in video production
Communicate and brainstorm with team members to develop creative concepts

Requirements

Must Have

Minimum of 2 years of experience in videography and video editing
Proficiency in video editing software
Experience in motion graphics and visual effects
Strong storytelling and narrative skills
Excellent organizational and time management skills
Ability to work independently and collaboratively in a team environment
Strong portfolio showcasing creative video work

Nice to Have

Experience in creating videos for marketing and promotional purposes
Knowledge of social media platforms and video optimization
Experience in B2B SaaS marketing

Benefits

Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Work From Home
Wellness Resources
Stock Option Plan. APPLY HERE

Director, SEO

by Kay Tay | Dec 28, 2023 | Uncategorized

Sprout Social is hiring a Director, SEO to join the Marketing team.

Why join Sprout’s Marketing team?

As a member of Sprout’s Marketing department, you’re an integral part of empowering and inspiring our customers and driving the growth of our business. As a true partner to Sales and Success, we are accountable to—and responsible for—driving significant revenue across new business acquisition and customer growth. Together, we make up our revenue organization where we lead our go-to-market strategy and establish our goals as one unified team. We put our customers at the center, we’re driven by results and we’re passionate about our impact on the overall strength and health of Sprout. As individuals, there’s no shortage of opportunities to learn and grow in your current role and beyond. Here, we want you to do your best work, be creative, take risks and make mistakes. You create your own path.

What you’ll do

Develop and lead the successful execution of SEO strategy that drives top of funnel growth and positions Sprout as the category leader in social
Define and monitor key SEO and top of funnel metrics in order to identify opportunities for SEO strategy improvements across the website
Identify opportunities to improve SEO performance and operations as our marketing strategy evolves, including new tools, processes and external resources
Partner with key stakeholders to develop SEO initiatives that achieve cross-functional goals
Create a culture of innovation and learning on your team that engages our audience, influences collaborators and drives outsized performance
Hire, manage, and develop team members

What you’ll bring

Sprout is looking for an experienced, innovative and strategic Director, SEO to join the Performance Marketing team. This leader is responsible for developing and spearheading an SEO strategy that drives traffic, acquisition, and revenue. This is an opportunity to grow and manage an experienced SEO team and have a material impact on the vision for Sprout’s SEO strategy going forward.

The minimum qualifications for this role include:

10+ years of experience in SEO, digital marketing or relevant professional experience
5+ years of experience managing, developing and growing a senior team
Proven ability to develop and execute SEO strategies with your direct team that improve rankings, drive traffic, and have a measurable impact on inbound growth (leads, revenue, etc.)
Strong analytical skills, proficient in SEO and reporting tools (Conductor, Ahrefs, SEMRush, Google Search Console, Google Analytics, Salesforce), and confident leveraging data to make decisions.

Preferred qualifications for this role include:

Experience working at a high-growth SaaS/technology company
Experience managing and providing career development for people managers and individual contributors
Experience leading multi-disciplinary projects, collaborating with stakeholders, getting buy-in and driving consensus
Experience innovating and going beyond traditional search engine optimization tactics to grow traffic

How you’ll grow

Within 1 month, you’ll plant your roots, as you:

Attend onboarding and get to know Sprout’s values, history and organization
Partner with the Director, Performance Marketing to set initial priorities and align on expectations of your role
Work with your SEO team to get on-boarded and understand past and present SEO performance initiatives and strategies
Get to know team members within Performance Marketing and Revenue Marketing
Familiarize yourself with Sprout’s marketing strategy, OKRs, Ideal Customer Profile and personas
Build your understanding of our marketing funnel, current website performance, and goals
Participate in weekly stand ups and discuss the progress of current projects

Within 3 months, you’ll start hitting your stride as you:

Complete manager hand-offs for direct reports, begin discussing career goals and start leading SEO team rituals
Start building relationships with content team and Director, Content to gain a clear understanding of the content development process at Sprout
Have a grasp on overall SEO performance and start to identify opportunities to improve on- and off-page SEO in the short- and long-term
Begin developing a high-level SEO strategy and growth roadmap with the support of the Director of Performance Marketing
Evaluate opportunities and gaps you see for our SEO strategy, operations and team
Lead day-to-day SEO strategy for your team. You’ll identify opportunities, develop plans, and begin executing against goals
Measure and report on performance of ongoing SEO initiatives

Within 6 months, you’ll be making a clear impact as you:

Establish, document, and socialize the process for SEO growth at Sprout
Develop short- and long-term SEO growth strategies to further improve technical and content performance across the website.
Partner with the SEO team and Director, Performance Marketing to develop SEO strategy for 2H initiatives
Facilitate quarterly roadmap planning for your team and represent the plan to the rest of Sprout’s marketing teams, including executive leadership
Work to ensure project prioritization builds progress on larger, key initiatives while also delivering on quarterly incremental revenue goals
Partner with cross-functional teams to implement new initiatives. See a high impact project through from start-to-finish. You’ll assume ownership for the results of your team’s projects and how you learn from them
Regularly report on results and impact of ongoing SEO initiatives and optimizations
Implement new or improved tools and processes to enhance team effectiveness and employee experience
Develop a deep understanding of Sprout’s customer segments and how to attract these users through organic search
Work with team members to develop and progress toward career goals and identify growth opportunities
Build relationships with stakeholders outside of Marketing and Creative, getting to know the larger organization and building your internal network

Within 12 months, you’ll make this role your own by:

Owning your team’s performance against KPIs
Testing, learning, and applying new strategies and tactics to our SEO strategy
Understanding where to prioritize efforts to make the most impact in the marketing funnel
Developing and communicating a vision for the future of SEO at Sprout
Collaborating effectively across the organization to improve Sprout’s website experience as it relates to organic traffic
Leading the SEO team through annual planning
Identifying headcount, budget and resources needs to achieve strategic goals

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives.
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

The base pay range for this role is $155,000.00 – $165,000.00 USD annually. Individual base pay is based on various factors, including relevant experience and skills, the responsibility of the role, and job duties/requirements. In addition to base pay, some Sales and Success roles can earn sales incentives.

Sprout’s compensation ranges are intentionally broad to allow for our team members’ growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee’s total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. APPLY HERE

Graphic Designer

by Kay Tay | Dec 28, 2023 | Uncategorized

Work Location: 100% Remote from the AIA Approved States : AR, DE, FL, GA, ID, IL, IA, KS, KY, ME, MI, MN, MT, NH, NM, NY, NC, OK,PA, SD, TN, UT, VT, WI, WY

Requirements:

Strong creativity and innovative design skills.
Strong portfolio showcasing creative and diverse design projects.
Proficiency in graphic design software (Adobe Creative Suite, etc.).
Strong written and oral communication skills.
Excellent communication skills and ability to comfortably present ideas to stakeholders.
Collaborative, team-oriented spirit.
Attention to detail and a keen eye for aesthetics.
Organizational and time-management skills for meeting deadlines in a fast-paced environment.
Familiarity with Microsoft Office Suite, with expertise in PowerPoint.
Experience working in project management system, knowledge of SmartSheet is a plus.

Bachelor’s degree in Graphic Design preferred with five years or more of relevant experience. Three or more years of experience in professional graphic design, preferably with a creative or marketing agency.

Supervisory requirements

None

What we offer:

We offer a comprehensive benefits package that reflects our company values and workplace culture, including:

Medical, vision and dental
401(k)
Flexibility
Paid time off
Flexible spending accounts
Income protection (Life Insurance Coverage up to 2x salary) & disability plans at no cost.
Tuition and membership reimbursements
AIA employees have access to a variety of other programs, including:
- Employee Assistance Program (EAP) for employees and their family members
- Computer purchase program
- Fitness club discounts
- Prepaid legal services program
- Identity theft protection

Travel Requirements: Minimal

Work Location: 100% Remote from the AIA Approved States : AR, DE, FL, GA, ID, IL, IA, KS, KY, ME, MI, MN, MT, NH, NM, NY, NC, OK,PA, SD, TN, UT, VT, WI, WY

The American Institute of Architects (AIA):

AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design.

Each one of us at AIA is a leader committed to demonstrating our mission and values, and designing a better future for our country and planet. Even in times of change, AIA’s values remain constant:

We stand for equity and human rights.
We stand for architecture that strengthens our communities.
We stand for a sustainable future.
We stand for protecting communities from the impacts of climate change.
We stand for economic opportunity.
We stand for investing in the future.
We speak up, and policymakers listen.

The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world’s prosperity, health, and future.

Job Summary
Reporting to the Art Director, the Graphic Designer is responsible for providing graphic design and creative services support to the organization. The primary function of this position is to deliver high-quality design that aligns and advances the AIA brand while achieving consistency and excellence in all visual communications.

Responsibilities:

Support brand consistency through all print and digital marketing efforts, with a focus on positioning AIA as a modern, relevant, and bold leader.
Collaborate, brainstorm, and strategize with multiple teams to solve design challenges that align with the AIA brand and graphic identity.

Work closely with the Marketing & Communications team to create and design various materials for print and digital media, including web pages, presentations, programming collateral, signage, internal communications, newsletters, and brochures, digital ads social media and more.
Develop environmental graphics for tradeshows and events, creating immersive and impactful experiences.
Design engaging presentations in PowerPoint for internal and external stakeholders.
Design reports that include infographics and charts/graphs, making complex information visually accessible and compelling.
Maintain and update design files, ensuring accessibility and version control.
Work on multiple projects simultaneously, managing time and deadlines effectively.
Assist staff, component executives, and volunteer leaders to maintain compliance with the AIA brand and graphic identity.
Coordinate with vendors and contribute oversight to print and production process.
Utilize Microsoft Office Suite for various design and communication purposes.
Stay updated on industry trends and incorporate fresh design ideas into projects.

Frequent contacts

Marketing & Communications project leads
AIA staff

Wage Amount

65,000.00-75,000.00. APPLY HERE

Senior Product Designer

by Kay Tay | Dec 28, 2023 | Uncategorized

As a Product Designer at Cityblock, you’ll have the opportunity to collaborate with engineering, business, clinical, and product teams to design and build our digital product for member care. Your role will involve executing each phase of the design process—from research, synthesis, and ideation, to UX & visual design, prototyping, testing, and launch. You will play a key role in shaping high-level visions while polishing the smallest interaction details. We’re seeking a designer who is passionate about serving those in need and capable of delivering complex care operations at scale. Your ability to listen to and transform user needs into product insights is crucial. We value deep thinkers with strong communication skills who can collaborate effectively and embrace feedback. In 2024, our focus is on Member Engagement and Experience, and your contributions will be pivotal to our team’s success.

Responsibilities:

Collaborate with product managers, care teams, and engineers to understand problems, propose solutions, facilitate discussions, and provide feedback in planning and product channels.
Develop and enhance Commons, our flagship community care product, focusing on engaging members throughout their onboarding and care journey.
Partner with clinical and marketing teams to identify key metrics and drivers for effective care delivery.
Improve member experience by streamlining workflows across collaboration tools and finding opportunities to improve member communication and engagement.
Work closely with engineering to ensure high-quality implementation and user experience.
Conduct thorough user research to understand user motivations, goals, pain points, and daily life.
Advocate for our users by building solutions informed by their direct input, such as user research and general feedback.
Design flows, prototypes, sketches, and high-fidelity visuals.
Use and evolve our design system in order to craft flows, prototypes, sketches, and high-fidelity visuals for your features.

Requirements for the Role:

Bachelor’s degree in HCI, Design, or equivalent experience
6+ years of Product Design experience in an individual contributor role on a product design team.
Proficiency in designing and implementing user interfaces (UIs).
Skill in creating and managing system architecture and flows.
Experience in development or prototyping
Experience designing for iterative and experimental features
Basic understanding of the technology and code used to implement designs.
An impressive portfolio showcasing skills in typography, interaction, visual design, and ideation.
Strong written and verbal communication abilities.
A keen eye for detail, solid foundational design skills, and excellent organizational abilities.

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

Aim for Understanding
Be All In
Bring Your Whole Self
Lean Into Discomfort
Put Members First

What We’d Like From You:

A resume and/or LinkedIn profile
A link to a portfolio

–We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $152,568 to $169,520. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. APPLY HERE

Demand Generation Specialist

by Kay Tay | Dec 28, 2023 | Uncategorized

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!

The Demand Generation Specialist will be responsible for assisting with generating high-quality leads and helping to implement marketing initiatives, all while helping to nurture prospects throughout the sales funnel.

How you’ll add value:

Assist with the execution of demand generation strategies and campaigns to drive lead generation and customer acquisition.
Focus on managing campaign planning and content for segment specific campaigns (SMB, Mid-market, and Enterprise) across all channels.
Help assist with third party advertising through the leading industry publications (sponsored webinars, articles, HTML email, and display advertising placements).
Collaborate with the Demand Generation Manager to implement targeted marketing content and assets that resonate with our target audiences.
Work closely with marketing and sales teams to ensure alignment of brand assets and brand requirements.
Analyze campaign performance, measure ROI, and report on key metrics to drive data-driven decision making.
Stay current with industry trends and best practices to continuously improve demand generation strategies.
Optimize our Drift playbooks and focus on increasing conversion rates from our online chatbots.
Leverage 6Sense to help run more effective advertising campaigns and targeted outreach in coordination with various sales teams.
Other duties as assigned.

What you’ll need to be successful in this role:

Minimum of 3 years of experience in demand generation, lead generation, or related roles.
Proven track record of developing and executing successful demand generation campaigns.
Experience with marketing automation platforms and CRM systems is a plus.
Strong analytical skills and the ability to interpret data to drive marketing decisions.
Excellent written and verbal communication skills.
Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
Creative problem solver with a results-driven mindset.
Previous work experience in the restaurant industry.
Familiarity with restaurant management software or related technology solutions.

R365 Team Member Benefits & Compensation

This position has a salary range of $66,560-$90K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$66,560 – $90,000 a year. APPLY HERE

Sls Training Delivery Consult

by Kay Tay | Dec 28, 2023 | Uncategorized

Salary Range: $70,000 – $160,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations

What does it take to be successful in this role?

Knowledge of effective training delivery concepts, principles, and methods
Project management and practice development skills
Excellent oral, written, and interpersonal communications skills to effectively interact with internal/external customers

Education & Experience Required

Bachelor’s Degree in Education, Business Administration or related field
Aflac Sales Experience
Strong understanding of Adult Learning Theory and Learning Management Systems
Six to eight years of professional job-related work experience
Experience in sales training and development

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

Responsible for the design, development and administration activities for new sales training platform, consulting with key field stakeholders to assess and analyze learning and training needs, and identifies delivery methods and content to implement plans accordingly.
Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
Determines digital learning strategies and virtual/instructional design best practices; performs curriculum analysis and rationalization.
Oversees design and usage of AI interface to prescribe content for improvements and sales performance, and role based assignments, learning pathways, and future role visibility.
Provide educational and sales curriculum development expertise to ensure adoption of sales training programs.
Utilizes and analyzes evaluation data to make recommendations for future learning and training initiatives across the system.
Evaluates effectiveness of training programs and uses evaluation data to recommend changes in instructional objectives and methods.
Coordinates work flow activities to deliver and document learning programs and activities.
Provides input and assist with planning and implementation of Producer Growth strategic goals and objectives.

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $70,000 – $160,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities. APPLY HERE

Order Entry Coordinator II

by Kay Tay | Dec 28, 2023 | Uncategorized

An Order Entry Coordinator II serves as a liaison between Assistive Technology Professionals and DME Manufacturers by reviewing quotes for accuracy of pricing, equipment parts, and discount structures for complex rehab equipment requests. This position requires someone with the ability to retain knowledge, think critically, and is highly organized.

Essential Functions:

Interface with vendor representatives and/or vendor configurators to achieve 100% accurate duplication of order specifications per ATP specifications.
Proofs work and performs initial quality control review of vendor quotes to submission for Revenue Validation; e.g., verifies all product items are properly counted and included, part numbers match, Mfg Retail and Dealer Discounts match, etc.
Coordinates with Assistive Technology Professional and Customer Care Coordinators to ensure timely follow-up to ensure clients’ needs are met.
Work independently to meet individual goals along with weekly department productivity goals

Required Skills

Qualifications and competencies:

High school education or equivalent including but not limited to reading, writing and math competencies
Two years durable medical equipment preferred.

Ability to work in a fast-paced environment and juggle multiple priorities.
Minimum of three years of experience in a high paced office environment is required.
Able to interpret general business documents and forms; problem solving and analytical skills
Ability to work overtime per day if client order flow demands
Superior Interpersonal and communication skills
Track record of being consistent with attendance and prompt arrival at work and Meetings
APPLY HERE

Disbursement Clerk – Work From Home Opportunity

by twochickswithasidehustle | Dec 28, 2023 | Uncategorized

Job Details
Description
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 52nd year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Key Functions/ Basic Duties:

Make and answer calls from numerous sources, to include the call center, to gather and verify information and assist with resolving customer related issues.
Research, analyze and input data.
Report daily and/or weekly updates on special/on-going projects.
Possess strong oral and written communication skills.
Possess the ability to work as a team, but also independently at times with limited direction.
Maintain flexibility and/or the ability to work overtime, as needed, in order to meet stringent schedules and time lines.
Must be proficient in data entry skills including keyboard, mouse, 10 key pad.
Additional Duties:

Knowledge Of:

Policies and procedures involved in SDU payment processing
Thorough working knowledge of both the State Child Support System (CAMS) and the SMI system
Modern office practices, procedures and equipment
Interpersonal skills using tact, patience, and courtesy
Ability To:

Collect, research, and analyze data
Plan and organize work
Work independently
Work as a team member
Computer Skills:

Must be proficient in data entry skills including keyboard, mouse, 10 key pad.
Experience and knowledge of software such as Microsoft Word, Excel and other Windows products.
Education and/ or Experience:

High school diploma or equivalent and at least one year of prior experience in the areas of data entry, or other related fields.

An equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the work Preference will be given to those individuals who are experienced in SDU applications.

Must have a Private area to work and space to set-up equipment and High-Speed Internet connection

Hours: 6am – 3:30pm

Must reside in one of the following states for consideration:
AL, FL, GA, MO, NC, OH, SC, TN, TX WV

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to CSRs Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunch
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!

APPLY HERE!!!

Remote Data Entry- Application Processing (Virtual/Remote)

by twochickswithasidehustle | Dec 28, 2023 | Uncategorized

We are searching for a diligent and detail-oriented Backoffice Application Processor to join our team. The ideal candidate will possess strong data entry skills, the ability to type at a speed of 60-90 words per minute, and a keen eye for details. Working remotely, the individual will ensure the accurate and timely processing of applications and other data-centric tasks. This is a full remote position which does not require any phone calls, it is strictly data entry.

Key Responsibilities:

Accurately process applications, ensuring all information is entered correctly and efficiently.
Regularly communicate with internal teams to clarify, verify, or correct data.
Review and proofread data entries to ensure no errors or inconsistencies.
Maintain the confidentiality and security of all processed applications and data.
Provide timely responses to inquiries or requests from supervisors or team members.
Attend remote team meetings, training sessions, and workshops as required.

Qualifications:

Proven experience in data entry or a similar role.
Typing speed of 60-90 WPM with a high level of accuracy.
Strong attention to detail and an eye for inconsistencies or errors.
Ability to work independently and manage time effectively.
Excellent communication skills, both written and verbal.
Strong organizational and multitasking skills.
A high school diploma or equivalent, no degree is required for this role.

Technical Requirements:
You will need to supply your own computer equipment for this role as outlined below.

Laptop or Desktop computer
Second monitor or screen
Wired USB Keyboard, Mouse, and Headset to use for meetings
Webcam for use in meetings
Hardwired (Ethernet) high speed internet service, with minimum specs of 20 mbps down and 10 up. You cannot use satellite or wireless based internet service.
Operating System: Windows 10 or 11, MacOS Ventura or newer
Minimum 2GHZ processor
Minimum 8GB Ram

Department: Customer Experience
This is a full time position

APPLY HERE!!!

Data Entry/Contracts Specialist

by twochickswithasidehustle | Dec 28, 2023 | Uncategorized

TITLE: Data Entry/Contracts Specialist

LOCATION: Remote

TRAVEL: None

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.

About The Team

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.

What you’ll be part of – TPG Culture

At TPG, we expect incredible tangible results. TPG professionals play a unique role in delivering these results. We reach across disciplines and borders to serve our global organization. We provide a roadmap for focusing on people, our work, and continuous improvement. We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth. We are the backbone of TPG.

About the Role

The Data Entry/Contracts Specialist for the Nurse and Vocational Rehabilitation Case Management Services (NVRS) program will report to a RN Regional Quality Assurance Manager and will work with the rest of the Nurse and Vocational Rehabilitation Case Management Team to deliver expert, quality services and supports to our Department of Labor customer and the injured workers (IWs) the program serves.

What You’ll Do

The Data Entry Specialist will support the RN Regional Quality Assurance Managers, Regional Team Leads, and the Triage Nurses, Field Nurses, and Rehabilitation Counselors by performing any needed administrative tasks, including facilitating the team’s interface with the official system of record, DMP.

Responsibilities include, but are not limited to:

Load Nurse data into system of record.
Assist Nurses and Rehabilitation Counselors with uploading completed documentation and reports.
Assign cases in system of record based on Regional Team Lead instructions.
Provide administrative support to the TPG Project Management Organization (PMO) for required contract reporting.
Other duties as assigned by Managers.

Minimum Qualifications & Skills

BA/BS in a business-related field or High School Diploma/GED and 2+ years of data entry and administrative support in a medical setting.
High level of comfort working with new technologies.
Demonstrated ability to work in a fast-paced environment.
Must possess strong computer skills in MS Office, including Excel, Word, Teams.
Ability to type 45 wpm.

Work Environment

Remote work from home office.

Work Schedule

This is a full-time position.

Condition of employment

Complete a rigorous culture and competency testing process.
Complete a Drug Test.
Must be at least 21 years of age.
A valid US Driver’s license.
Ability to obtain a Public Trust Clearance.

Security Clearance Requirements

Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
Must be a U.S Citizen or Permanent Resident.
Residency requirement – 3 consecutive years in the last 5 years.

Physical Demands

Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
Climbing/Stooping/Kneeling: 10% of the time.
Lifting/Pulling/Pushing: 10% of the time.
Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
Sitting: Sitting for prolonged and extended periods of time.

APPLY HERE!!!

Marketing Content Specialist II – Optum Financial

by Kay Tay | Dec 27, 2023 | Uncategorized

Optum Financial is one of UHG’s five strategic pillars. We’re highly profitable and growing fast – and that’s a great place to be from a career standpoint. We are leading the charge on transforming how health care is financed and paid for. We’re a true innovator. We’re connecting the way money moves in health care like never before to make health care finances easier for everyone. We’re creating an entirely new experience for health and wellness benefits that’s launching soon to provide individuals and families with benefits that work seamlessly so they can get the care they need to be well. We’re rapidly growing new lending products for doctors and hospitals that have not been seen before in the market. Our aspirations are big.

We need marketers who are hungry, smart and conscientious. Functional passion and expertise matters – we want people who know how to do “their thing” really, really well. Experience and the desire to look outside of health care is essential… we want to elevate health care to a whole new level and that means you know what greatness looks like in your domain.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Partner with a wide range of experts to learn about the industry, connect points of interest, generate ideas, develop an informed research agenda and coordinate an ongoing content calendar that raises the bar on what great looks like
Collaborate with in-house and/or external creative teams to create thought provoking stories that our audience can’t wait to read
Utilize innovative multi-channel approaches to get clients and prospects to engage with our content
Lead and manage several detailed projects at one time to meet deadlines and work through review and approval processes
Contribute to the development of a content process that operates like a factory to regularly hit deadlines and build a reliable cadence for our audience and our team members
Contribute to the reporting and success measurement for the strategic content program to show ROI and ensure the program continually gets better

Required Qualifications:

Bachelor’s degree in Business, Marketing or a related field
2+ years in a marketing content strategy role focused on elevating reputation and engaging customers and prospects
Demonstrated project management and communication skill set to influence and work collaboratively across multi-functional project teams with a range of disciplines (tech, sales, operations and more) to “get it done” without excuse
Experience collaborating with and inspiring highly creative or design teams – copy, visuals etc. – to drive “next level” content
Demonstrated ability to “normalize” process and create approaches for making successful work repeatable
Proven tireless and unapologetic attention to detail. Ability to see inconsistencies in creative where others do not
Ability to be self-motivated with a focus on producing stellar results

Preferred Qualifications:

Demonstrated writing and editing responsibilities in a professional environment
Experience in fintech, health care or health and wellness benefits
Analytical thinking to map objectives to results and partner with analytical teams to measure ROI
Proficiency in Microsoft office suite, including Word, Excel, Outlook and PowerPoint
Experience with a project management tool, such as WorkFront

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $67,800 to $133,100 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

APPLY HERE

Senior Marketing Analyst

by Kay Tay | Dec 27, 2023 | Uncategorized

The Senior Global Marketing Analyst analyzes and models data to deliver marketing insights that provide data-driven decisions for programs, tactics, and database optimization. This role is responsible for unlocking potential within our marketing programs for better resource allocation and understanding of what levers to pull and when, adapting dynamically to business and market needs.

As a member of the Global Demand Center, the Senior Marketing Analyst is integral to building a predictable, efficient, and scalable growth engine. This will require working closely across Marketing, Sales, and Business Development to optimize spend and demand generation outcomes. This role reports to the Senior Director, Global Demand Center.

The ideal candidate has strong MAP, CRM, web and paid media reporting knowledge and experience, incredible analytical skills, and can interpret and communicate findings in a meaningful way for stakeholders.

This role is a critical one within Everbridge, a fast-paced, high-growth organization at the center of one of the newest and most important industries today, Critical Event Management, or CEM and Resilience. Our clients and partners are some of the world’s greatest brands and organizations.

What you’ll do:

Optimize Marketing Effectiveness and Marketing Efficiency across Everbridge, globally.
Support program target setting, resource allocation, and ROI analysis.
Perform quantitative and qualitative analyses of internal datasets from Salesforce, Marketo, Google Analytics, and advertising platforms to help optimize marketing efforts throughout the customer lifecycle.
Touch point analysis and impact across all channels (i.e. attribution modeling): provide analysis on tactics, activity, frequency, behaviors and recommendations for enhanced buying experience.
Provide actionable insights to help drive marketing qualified leads through to pipeline, and revenue.
Create, manage, and optimize standardized reports and dashboards to provide ongoing data and insight for internal stakeholders.
Audit the marketing program framework, to identify any gaps in our data for measuring performance.
Work closely with Sales Operations, Marketing Operations, and the Transformation Team to ensure visibility into changes to data architecture.
Support list segmentation, data cleanliness, and integrity initiatives for CRM and Marketing Automation databases.
Use data and insights to help optimize lead scoring model.

What you’ll bring:

5+ years of analytics experience in a B2B SaaS sales and marketing environment, with hands on experience with CRM systems and marketing automation platforms.
Strong understanding of how data work flows push/update within CRM and marketing automation platforms and experience in customer journey analysis and demand funnel analysis.
Experience working with multiple and large datasets, data manipulation and analysis techniques including experience with basic descriptive and inferential statistical techniques, data normalization and development using SQL/ other query tools, statistical modeling, experiment design, A/B testing, and strong data visualization intuition.
Commercial acumen, with an understanding of selling cycles and product lifecycles and the pressure they place on the marketing organization to drive demand and revenue.
High level of project management and organizational skills.
Critical thinking, problem solving and decision-making skills, balancing thoughtful analysis with timeliness. Ability to identify key prospect and customer insights despite imperfect data, think in the abstract, and understand the intricacies of a complex system.
Effective communication skills (written, verbal, and presentation). Strong track record of cross-functional collaboration and ability to present complicated data findings in a clear and compelling manner.
Experience of working effectively with remote global teams.
Desire to progress your career at Everbridge and a proven commitment to diversity and inclusion.
Bachelor’s or Postgraduate Degree in business, finance, economics, computer science, engineering or mathematics preferred.

The reasonably estimated salary for this role at Everbridge ranges from $85,000 – $105,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

About Everbridge

Everbridge (NASDAQ: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. APPLY HERE

Data Analyst, Ads

by Kay Tay | Dec 27, 2023 | Uncategorized

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

This role can be filled in our San Francisco headquarters OR remotely in the U.S.

As a Data Analyst on our Ads team, you’ll work alongside other data analysts, data engineers, analytics managers and product managers owning:

Prioritization, scheduling, and pacing of sponsored content to ensure uniform distribution of user engagement across Doximity products based on campaign goals, guarantees, and user bidding.
Pricing calculations, user funnel analyses, demand & supply projections, and inventory simulations to design and recommend appropriate audiences for campaigns.
Building and maintaining ETL pipelines to ensure a single source of business rules, reliable data governance, and dependable user activity tracking for client and commercial reporting.

About Us

Here are some of the ways we bring value to doctors
Here is an introduction to our tech stack
We use UNIX command-line interface and standard programming tools (vim/emacs, git, etc.) and have over 350 private repositories in GitHub containing our applications, forks of gems, our own internal gems, and open-source projects
We have worked as a distributed team for a long time; we’re currently about 65% distributed
Find out more information on the Doximity engineering blog
Our company core values
Our recruiting process
Our product development cycle
Our on-boarding & mentorship process

About you

At least 2 years of professional experience as a data analyst or a data scientist.
- Prior experience working with advertising tech and sponsored content is a plus, though not a requirement.
Proven record of delivering high quality exploratory data analyses (EDA) in a professional setting that informed critical product and business decisions.
Deep knowledge of descriptive and prescriptive analytics, probability distributions, hypothesis testing, and Bayesian and statistical modeling.
Mastery of visualization techniques and verbal and written storytelling skills.
Excellent SQL skills to create and evaluate complex statements involving numerous tables and data relationships.
Proficient in using Python data analysis libraries such as Pandas and NumPy. Also has a basic understanding of object-oriented programming concepts as they relate to Python.
Prior exposure to distributed data processing concepts and execution (e.g., working with column stores, leveraging spark, etc.)
Fast learner; curiosity about and passion for data.

Compensation

The US total compensation range for this full-time position is $110,000 – $150,000 (inclusive of salary + equity) Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks

Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include:

Medical, dental, vision offerings for you and your family
401k with matching program
Employee stock purchase plan
Family planning support, Childcare FSA, and parental leave
Life, AD&D, and Disability
Generous time off, holidays and paid company trips
Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members.

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. APPLY HERE

Senior VP of Data & Governance

by Kay Tay | Dec 27, 2023 | Uncategorized

Mixbook is an award-winning design platform giving consumers unrivaled creative freedom to design and share one-of-a-kind stories, transforming the lives of more than 6M people. Today, we are the #1 rated photo book service in the US with 26K 5-star reviews and a profitable, growing business. Customers love Mixbook for our powerful and intuitive editor, superb quality, designer themes, and our fanatical customer service.

Founded by two Inc 30 Under 30 entrepreneurs from UC Berkeley California, Mixbook has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times, and many other global media outlets.

Overview:

Are you a seasoned Data leader enthusiastic about making a meaningful impact at a mission-driven organization? We’re seeking an experienced Senior Vice President of Data to join our remote-based team at Mixbook. Reporting to the CTO, this role offers a unique opportunity to be part of our expanding team dedicated to building a thriving consumer technology business with a profound mission. At Mixbook, we’re on an exciting journey to revolutionize the way people engage with technology and creativity. We believe in the power of data to drive innovation and change lives, and that’s where you come in. As a Senior Vice President of Data, you’ll play a pivotal role in shaping our future.

This is your opportunity to join us on a transformative journey, to make a difference through data at Mixbook. We’re not just building a company; we’re building a legacy of innovation and impact. If you’re ready to bring your expertise and passion for data to a mission-driven organization, we want to hear from you. Join us, and together, we’ll shape the future of Mixbook and the world of consumer technology.

What You’ll Do:

In this role, you will be the architect of our data strategy, working closely with the CTO and Executive team to develop and implement a comprehensive data governance program. You will set the standards for data validity and cross-departmental excellence in all our internal data products, ensuring that every piece of information we use is of the highest quality. You’ll be at the forefront of creating the data platform, ecosystem, and policies to support our growth. Your work will not only align with our business objectives but also shape our data landscape, ensuring that data becomes a strategic asset driving our success.

Partner with the CTO and Head of Data Analytics to develop and implement a comprehensive data governance program.
Establish data validity and cross-departmental standards for all internal data products.
Create the data platform, ecosystem, and policies to support our rapidly growing global consumer-facing company.
Establish a data governance framework aligned with business objectives and the data landscape.
Develop and communicate the strategy and success plan for the overarching data vision and its sub-components throughout the company.
Influence data handling architecture and performance in production, collaborating with engineering and analytics to achieve measurable results.
Guide the creation of customer service standards flow charts to map real-world data responsibilities and regulations.
Strengthen data security at all levels, including access guidelines related to data sensitivity.
Influence proactive security, resiliency, and production performance goals through collaboration and awareness of new features and technologies.
Develop and implement a daily audit process to confirm data validity before publishing official central summary reports.
Work with finance to secure information access while improving automation of financial reporting goals.
Stay updated on data risks, regulations, and collaborate with the legal team to advance privacy and compliance policies.

Implement policies and procedures to:

Identify and safeguard sensitive and personally identifiable information (PII).
Define data lifecycle management processes and controls, including acquisition, storage, archival, and disposal.
Collaborate with data owners, stewards, and other CDO functions to establish data ownership, accountability, and stewardship responsibilities.
Develop and implement a plan for the professional and career development of data governance staff.
Lead by example at the organizational level and cultivate an open, cooperative, and collaborative learning culture.

Data Lifecycle Management:

Create a framework (including key performance metrics) for evaluating the maturity and measurable quality of data at Mixbook..
Collaborate with privacy and compliance to ensure proper data retention, archiving, and purging.
Ensure systems and data storage structures support data governance requirements.

Data Quality and Standards:

Establish data quality standards and ensure data accuracy, consistency, completeness, and timeliness.
Develop metrics for data accuracy, completeness, consistency, validity, timeliness, and uniqueness.

Data Quality Assurance:

Determine the scope, frequency, and extent of data quality assessments.
Implement a data issue management process to address data quality issues promptly.
Report on the quality of data and data products to CDO leadership and senior management.

Data Strategy and Governance Framework:

Assist in defining our data strategy and developing a governance framework aligned with business goals.
Establish data management policies, standards, and guidelines to ensure data quality, privacy, and security.
Assist in defining our data strategy and developing a governance framework aligned with business goals.
Establish data management policies, standards, and guidelines to ensure data quality, privacy, and security.

What You’ll Need:

15+ years of data leadership experience with recent roles such as SVP/VP of Data in small to mid-size high-growth consumer driven (DTC and B2C) organizations. E Commerce experience is a plus.
Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s degree preferred).
Experience with data systems including redshift, greenplum, cloud-based data stores, in-memory data, and ETL processing.
Strong understanding of databases, data lineage, and data management systems.
Knowledge of data compliance and regulatory requirements (GDPR, PCI, CPRA, etc.).
Familiarity with cloud technologies and data-related laws and regulations.
Strong leadership and team management skills.
Excellent communication and presentation skills to articulate complex data governance and management strategies to various stakeholders.

What You’ll Enjoy

Comprehensive healthcare coverage, including fully-covered premiums for you and your family
18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents
Unlimited paid time off (plus vacation bonuses!) and flexible schedules
$2,000 per year for external learning and development
401k+ match, monthly events, travel opportunities, and more

Company Mission

Our mission is to empower people to be creative and connect deeply with the ones they love.

Our Culture

Unlike many growth companies, we have invested deeply in culture. Organizational health is central to our long-term strategy – we believe that when we love our people, they will love our customers, and our customers will love our business. We’ve adopted Patrick Lencioni’s principles from his book, “The Advantage”, and work diligently to foster a healthy environment – characterized by high morale + productivity, low turnover, and minimal politics + confusion. Our team is built on a foundation of vulnerability-based trust, engaging in constructive conflict, focusing on results and the following core values:

Scrappy (Act like an entrepreneur)
Caring (Heart of empathy)
Craftsmanship (Spirit of excellence)

If you’re a candidate who values a healthy, thriving organizational culture and understands the importance of actively contributing to it, we invite you to apply.

Company Mission

Our mission is to empower people to be creative and connect deeply with the ones they love. APPLY HERE

Senior Accountant

by Kay Tay | Dec 27, 2023 | Uncategorized

We are seeking elite & talented teammates to join our high performing finance team to guide strategic, operational, and financial decision making. Business partners are eager for your financial expertise and value your help in understanding, tracking, and enhancing financial and strategic resources to achieve company goals. If you are someone who enjoys a fast-paced environment and is looking to make an important impact to DispatchHealth and healthcare, then come join our growing team.

We are seeking a detail-oriented Senior Accountant to join our finance team. You will prepare more complex journal entries, review staff prepared journal entries with support, prepare or review reconciliations, prepare reports for reviews and stakeholders, gain a deep understanding of the systems and applications we use for finance, ensure accuracy of our financial records, prepare

support for audits, and help prepare and enhance procedures. Our ideal candidate has at least three years of professional accounting experience with a track record for providing accurate and efficient work and a strong willingness to learn and grow. The ideal candidate has strong Excel skills, a bachelor’s degree, an active CPA license and has a strong interest to help automate and enhance current processes by learning the software and the current systems.

This is a full-time role; while the company is based in Denver, the role is semi-remote. We come together as a team periodically in Denver.

What You’ll Do

Responsible for the preparation and distribution of periodic financial statements for external and internal use. (Balance Sheet, Income Statement, Statement of Cash Flows)
Ensure that reports, filings and documentation comply with company regulations, professional standards, SEC and GAAP reporting guidelines.
Manages close process timeline and deliverables around financial reporting.
Works with external auditors to provide requested information.
Assists with the preparation of materials for board and shareholders.
Research technical accounting issues and draft memos as needed.
Manage general ledger and assist month-end and year-end close procedures.
Prepare estimates and journal entries for more complex areas such as stock comp, equity, etc.
Gain a strong understanding of our financial systems and applications.
Help design and maintain more effective reporting for accuracy reviews (flux analysis, periodic balance sheet reviews, etc.).
Assist with audits as needed (i.e. prepare support, answer questions, perform walkthroughs).
Assist in preparing documents and interpret financial information for non-accounting managers, executives, and C-Suite executives.
Manage system consolidation in NetSuite and reporting out of Adaptive.
Evaluate Accounting processes and suggest changes.
Oversee Audit prep materials, review, Auditor interface.

What You Need

Bachelor’s degree in accounting, finance, or related field is required.
Certified Public Accountant (CPA) license required.
3+ years of experience as an accountant. Public accounting experience with a large public accounting firm preferred.
Expert Excel skills (pivot tables, v-lookups, etc) is required.
Strong interest accounting systems and automation required (we use NetSuite and Adaptive).
Ability to assess processes and suggest meaningful changes that drive accuracy and efficiencies.
Understanding of Generally Accepted Accounting Principles (GAAP) required.
Strong written and verbal communication skills.
Possess the ability to think critically and have strong attention to detail.
Demonstrated success working in a deadline-driven and multi-tasking environment.
Ability to manage your time and prioritize in a rapidly changing environment with tight deadlines.
Experience collaborating with multiple departments or teams.

Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient’s care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape. APPLY HERE

Sr. Workforce Management Analyst

by Kay Tay | Dec 27, 2023 | Uncategorized

The Senior Workforce Management Analyst optimizes contact center efficiency by managing schedules, ensuring workforce resources are utilized optimally, and identifies continuous improvement opportunities. Utilizing historical key business indicators, this role ensures accurate forecasting of call volume, proper staffing, and collaborates with management to make real-time adjustments. Leading data analyses and daily reporting, the analyst provides valuable recommendations for enhancing the efficiency and performance of the Contact Center workforce.

WHAT WE CAN OFFER YOU:Estimated Salary: $65,000 – $85,000 plus annual bonus opportunity.Remote opportunity.Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.Regular associates working 40 hours a week can earn up to 15 days of vacation each year.Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.

WHAT YOU’LL DO:Accurately predict work volume, handle time and staff shrinkage by work type, and provide staffing recommendations to enhance workforce management and center-wide performance. Analyze, recommend and implement staffing proposals based on business and staffing needs. Create and maintain attrition capacity modeling, providing recommendations for short and long-term staffing needs.Proactively analyze inputs, and oversee implementation of continuously improved forecasts and plans; measure performance, identify opportunities and provide recommendations on how to achieve Key Performance Indicators (KPI) metrics.
Creates, maintains and distributes reporting and plans to guide operations teams to success and add value to the broader organization.Research and recommend performance and efficiency improvement processes and changes. Audit forecast models and schedules prepared by Work Force Management (WFM) team, identify gaps and provide recommendations for improvements.Support WFM-system integrity; validate accuracy of the IVR routing changes (post-implementation).Develop and maintain relationships with the center’s Leadership and its management teams and collaborate and partner with the WFM Leader to coach and develop analysts, as well as assist in the daily management and distribution of work tasks and activities.

WHAT YOU’LL BRING:5 or more years of progressively responsible related experience at a professional level, including three or more years in a WFM Planning and Strategy role, preferably in the financial services industry.Advanced knowledge of statistical analysis of call center data, WFM, forecasting, statistical quality control, and an understanding of performance measurement tools. Ability to conduct analysis and presentations of statistical information using advanced-level functions in Excel and other Windows based programs (Word, PowerPoint, etc.).Ability to develop and maintain business relationships with internal business partners, employees and at all levels of management, with strong verbal and written communication and interpersonal skills and the ability to influence.Ability to work efficiently in a high-pressure situations, meet tight deadlines and demonstrate a high level of flexibility in a rapidly changing and diverse environment, while maintaining a strong customer focus with demonstrated success in meeting customer needs; ability to balance multiple tasks, projects and competing priorities both independently or as part of a team.Effective planning and organizational skills; ability to analyze and interpret significant data in a structured manner to make sound business recommendations and/or decisions; attention to detail and problem solving abilities.You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

VALUABLE EXPERIENCE:Masters Degree in business, economics or statistics.Certified Workforce Planning Professional certification. APPLY HERE

Privacy Risk Consultant

by Kay Tay | Dec 27, 2023 | Uncategorized

The Privacy Risk Consultant leads and oversees the development, implementation and monitoring of the privacy programs to align with corporate strategy and to meet state and federal regulatory requirements. Formulates recommendations for mitigation of Enterprise privacy risks and risks arising from the development, integration, and deployment of artificial intelligence (AI) systems.

WHAT WE CAN OFFER YOU:Estimated Salary: $95,000 – $115,000 plus annual bonus opportunity.Remote opportunity.Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.Regular associates working 40 hours a week can earn up to 15 days of vacation each year.Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.

WHAT YOU’LL DO:Research, review, and analyze current, proposed, and newly adopted laws and regulations impacting privacy and use of new technologies, such as artificial intelligence (AI), to advise management on impacts to the business. Lead and oversee projects to develop new or modified business processes to ensure compliance with newly adopted laws and regulations.Review and consult on complex Enterprise initiatives to determine compliant use of data; compliant development, integration, and deployment of AI systems; permissible data sharing and retention; and minimum necessary access requirements to ensure compliance with federal and state laws governing privacy and use of artificial intelligence, including HIPAA, GLBA, CCPA, state insurance regulations, etc. Develop and provide recommendations to mitigate privacy and AI risks and ensures implementation of changes as appropriate.Lead the development and maintenance of consumer facing Privacy Notices and Policies, and lead the development, implementation and maintenance of privacy policies, standards and procedures to ensure Enterprise compliance with federal/state privacy and AI governance requirements at the direction of management.Review and provide recommendations to the Law Operation on service provider and third party contract requirements involving the sharing of customer and consumer personal information.Assist with the review of high-risk vendors that will send or receive personal information to identify and mitigate privacy risks. May lead and/or assist other team members in the research and resolution of privacy consultation requests.Provide subject matter expertise on privacy regulations (e.g., GLBA, HIPAA, CCPA, etc.) as well as emerging data privacy topics at large.

WHAT YOU’LL BRING:Experienced Privacy Professional: 3-5 years of hands-on experience in privacy law/compliance, showcasing a robust understanding of interpreting federal, state, and industry privacy regulations within the insurance and financial services sectors.Data Management Expertise: Knowledge and practical experience in data management, encompassing data governance, data privacy, data quality, metadata management, and familiarity with information systems or risk/audit compliance.Strategic Leadership and Communication: Proven strategic planning and leadership skills, demonstrated by the ability to motivate and influence stakeholders at all organizational levels to ensure compliance with regulatory requirements and enterprise policies. Excellent analytical, problem-solving, and negotiating skills, coupled with the ability to effectively present information and address inquiries from various audiences.Adaptable and Detail-Oriented Professional: Adept at working efficiently in high-pressure situations, handling complex assignments simultaneously in a rapidly changing environment. Independent worker with strong strategic planning, organizational skills, and a detail-oriented approach.Versatile Skill Set: Strong knowledge of project management techniques and a demonstrated customer-focused approach, successfully meeting requirements in a fast-paced, highly regulated, and diverse environment. Proficient in personal computer skills, including various software packages for word processing, spreadsheet, electronic mail, and presentations, as well as familiarity with compliance systems/databases. Ability to travel up to 10%.You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

VALUABLE EXPERIENCE:Juris doctorate degree from an accredited law school highly preferred.Certifications: Certified Information Privacy Professional (CIPP-US), International Association of Privacy Professionals (IAPP) – CIPM or CIPT.Knowledge of tracking technologies and familiarity with their use in the digital marketing space.Knowledge of individual life, health products, group products, securities, banking products and related services preferred.

APPLY HERE

Content Creator (Talent Brand)

by twochickswithasidehustle | Dec 27, 2023 | Uncategorized

Job OpeningsContent Creator (Talent Brand)
Apply To Position
Use My Indeed Resume
Apply Using LinkedIn

We are seeking a creative Content Creator to create video content for Duolingo’s social media presence on LinkedIn, YouTube Shorts, TikTok, and Instagram Reels. As a core member of our Talent Brand team, you are someone who lives on the For You Page and loves creating content that engages, entertains, and inspires.

The ideal candidate is highly creative and self-motivated, has excellent communication skills, and collaborates well with others.

Please share your portfolio link when applying to this role.

What you’ll do…

Create entertaining, iconic content for Duolingo’s social media that people want to work at Duolingo
Work on crafting content that speaks to specific talent communities, including Engineering, Product, Design, Marketing, and more
Conceptualize, script, produce, and shoot short-form video content for our social channels that is specific to reaching potential candidates who want to work at Duolingo
What we’re looking for…

2-3 years social media experience for a major brand or creator
Video production experience – you’re intimately familiar with in-app creator tools across social platforms and know your way around a video editing software like Adobe Premiere
In-tune with job / work trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities
Exceptional Candidates:

Are proficient in multiple languages
Can dance in a mascot suit
Have an interest in applying marketing and social media efforts to the talent space

APPLY HERE!!!

Remote Internet Search Quality Rater – English (United States)

by twochickswithasidehustle | Dec 27, 2023 | Uncategorized

e, US-based

Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule

Start date: ASAP

Employment Type: W2 Part-Time Employee, payment every 2 weeks

Longevity of project: 12 months with possibility of extension.

This work is based on project needs. Weekly hours may vary.

Benefits:

Paid Sick Time

Employee Assistance Program

Following eligibility requirements:

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Voluntary Life Insurance

Accident, Critical Illness,Hospital Indemnity Insurance

401(k) Retirement Plan

Requirements

Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.

If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.

APPLY HERE!!!

Staff Writer, Health & Fitness, POPSUGAR

by Kay Tay | Dec 26, 2023 | Uncategorized

The Staff Writer, Health and Fitness, is responsible for writing compelling original content for PopSugar.com. You’ll create and update daily articles – including SEO content, feature stories, news, and commerce content — across our health and fitness vertical.

This position includes working with the Health and Fitness team to brainstorm topics, workshop headlines, and collaborate on seasonal themes and tentpoles. Our ideal candidate is a speedy and accurate writer with a passion for Health and Fitness content who brings a strong sense of journalistic integrity and a positive team dynamic.

This role reports to the Health and Fitness Content Director.

WHO WE ARE

PS’s Health and Fitness verticals make sense of the overwhelming amount of health-related and adjacent information online by cutting confusing jargon and offering trusted knowledge with inclusivity and relatability. Through honest and inspiring storytelling, we’ll bring a fresh and diverse perspective to the wellness landscape.

POPSUGAR is the go-to destination for diverse and undeniably cool women who crave wit and honesty in their everyday lives — from a fresh take on wellness, to the state of abortion rights, to deep dives on entertainment.

POPSUGAR is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

Partner with the Sr. Editor and Content Director of Health and Fitness to identify and strategize content around evergreen and timely topics
Research, write, edit, and produce multiple posts each day for POPSUGAR’s Health and Fitness vertical
Create seasonal and themed features based on team and network brainstorms
Work with team members on daily coverage and weekly/monthly editorial themes and planning
Follow a wide range of wellness topics to identify opportunities to spotlight stories and talent
Conduct original reporting and interviewing to produce in-depth features as needed
Consider analytics and previous successes to pitch strategic, winning story ideas
Work closely with other editors and writers on the team to develop and execute a content marketing plan for every story, including but not limited to: pitching to partners and social teams, getting brands and influencers to share, etc.

SUCCESS WILL LOOK LIKE:

Exercising sound judgment on coverage, resulting in content that drives traffic and engagement
Producing new pieces of standout original content each day
Driving site traffic growth in line with daily and monthly traffic budget
Bringing new, intersectional perspectives and passions to PS with original, impactful content

WHO YOU ARE

If you are a writer with 3+ years of experience (preferably covering Health and Fitness topics) and an ability to thrive in a fast-paced, collaborative team environment, we want to hear from you.

If you think you have what it takes, but don’t meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.

PAY TRANSPARENCY

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills and experience.

Pay Range

$55,000—$74,000 USD. APPLY HERE

Social Media Coordinator (Remote)

by twochickswithasidehustle | Dec 24, 2023 | Uncategorized

Job Description

As the Social Media Coordinator, you will play an important role on our expanding social media team. Your primary responsibility is to run the day-to-day operations of our organic social media presence. Your role will encompass ideating, planning, and publishing content, tracking analytics and generating reports, and exploring opportunities for our brand to engage in more conversations with our customers. You will collaborate with the Social Media Manager and Social Media Producers to ensure our customer experience on social media continues to evolve.

Responsibilities:

Planning and publishing all organic content on Facebook, Instagram, X/Twitter, TikTok, Pinterest, and YouTube
Responding to questions and concerns in a timely and professional manner (within two hours, during normal business hours) on Facebook, Instagram, X/Twitter, TikTok, and YouTube
Monitoring, tracking, and responding to reviews on websites such as Reseller Ratings, Trustpilot, BBB, SiteJabber, and Google Reviews
Working together with Social Media Producers to craft short-form videos that resonate with customers
Assisting with monitoring, tracking, and generating a bi-weekly organic social media analytics reports
Providing input on strategic enhancements to improve content and discovering unique ways to engage with target customers
Collaborating with internal teams, product experts, and resources to provide accurate and consistent information to customers
Staying up-to-date with the ever-changing world of organic social media
Other duties assigned as needed

Desired Skills and Abilities:

Proficiency in using major social media platforms and their unique features (live, stories, etc.)
The ability to write copy saying as much as possible, in as few words as possible, at a middle school reading level
The ability to engage with followers and foster positive interactions as our brand
Experience in content scheduling, planning, and using management tools such as AirTable
Knowledge of native analytics dashboards and the ability to make data-driven decisions
An understanding of what a target audience is and the ability to tailor content effectively

Minimum Qualifications:

1-2+ years of professional experience in social media management for a large business or brand
A true team player who is willing to be flexible and handle multiple projects and tasks simultaneously
Strong working knowledge of the social media landscape and best practices

Preferred Qualifications:

Previous experience utilizing Pinterest and Reddit for business purposes
Past work experience in a restaurant, bar, or cafe environments
Prior involvement in customer service or customer-facing positions
Previous experience in a remote work setting, collaborating with both in-person and remote colleagues

Remote work qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

APPLY HERE!!!

Billing Assistant

by twochickswithasidehustle | Dec 24, 2023 | Uncategorized

Billing Assistant

Full-Time, Remote / Hourly, Non-Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

Steno’s Production Team is looking for a Billing Associate to join our Winning Team!

Who are you?

As Steno’s Billing Associate, you’ll be supporting the billing experience for our clients, a cornerstone of what we do here at Steno. As we work to streamline processes, you’ll support efforts communicating effectively across a variety of teams and markets.

Our Billing Assistants are highly organized and thrive in a fast-paced environment. You’ll do well in this role if you have knowledge of billing procedures and close attention to detail, with strong analytical skills.

On a regular basis, you’ll:

Monitor various correspondence inboxes, and respond to all messages in a timely manner or forward/escalate them to the proper parties.
Label and file incoming documents properly for further processing.
Facilitate inter-departmental communication of incoming orders and requests.
Process simple invoicing tasks such as cancellations.
Input new orders as they come in.
Assist the billing manager and billing associates with organizational projects and other tasks as needed.
Interface with both internal and external teams, communicating openly and efficiently–you’ll excel if you have strong written and verbal communication skills.
Provide excellent and hospitable customer service–we care about each other and we care about our clients. You’ll fit right in if you’re excited to deliver that experience day in and day out.

You’re gonna crush it if:

You have 1 + years of billing, finance, or accounting experience; court reporting or legal billing experience is a plus!
You are proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred–bonus points for experience with a wiki platform!
You’re organized, adaptable, and comfortable wearing multiple hats.
You’re capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly.
You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company.

Our Team

Our Production team is a highly reliable and super motivated team. A diverse group working throughout the country, we’re responsible for review of our most sensitive and VIP depositions.

We are tech-savvy perfectionists and collaborative team players. Not only do we work under tight deadlines, but we are also constantly evaluating and reevaluating our own processes to make them more efficient than they were the day before!

If a fast paced environment that keeps you on your toes is not for you, then the Production team is probably not the right fit. But if you don’t shy away from a little chaos and you are a natural troubleshooter with great attention to detail, then you may just find the home you are looking for here.

Compensation & Benefits:

Salary – $19-$22/hr
Health, Vision, & Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
Wellness/Mental Health – shared benefits to be used among employees and families
Flexible Paid Time Off – allowing employees to find balance in their lives
Options of Equity – we know our success is nothing without our team
And more! – a home office setup, and a monthly stipend to cover internet/phone

About Steno

Founded in 2018; grown from 9 to a fully remote team of about 200 in 4 years
Values: be highly reliable, constantly innovate, operate with a hospitality mindset
Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
We are revolutionizing the litigation and court reporting industry
- Flexible litigation financing (e.g., DelayPay)
- Cutting-edge technology – unique products and integrations to maximize the output of legal professionals
- White glove, concierge customer service that our clients rave about

Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. Applicants needing special assistance or accommodation for interviews or website access may contact us by sending an email to [email protected].

Note: Steno personnel will always have either a steno.com email address or will contact you via Rippling Applicant Tracking. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer has been extended.Apply for this position

APPLY HERE!!!

Transcript Production Specialist (Fully Remote)

by twochickswithasidehustle | Dec 24, 2023 | Uncategorized

Description

The Transcript Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in our database.

TRANSCRIPT PRODUCTION SPECIALIST ESSENTIAL FUNCTIONS:

Prioritize and process transcripts in order of due date and in accordance with federal, state and local guidelines
Communicate with reporters regarding transcript status, orders and client requests
Convert transcript files into various file types and link exhibits to same
Create and send errata sheets
Email and upload transcript files to clients’ online repository
Ship hardbound transcripts, exhibits and videos to clients
Produce videoconference recordings
Promptly respond to client questions and requests via email and/or phone
Submit billing processing form to billing department with job specifications
Enter job notes in Reporter Base – any update to the job process should be documented
Other duties as assigned

TRANSCRIPT PRODUCTION SPECIALIST LOCATION:

Fully Remote

TRANSCRIPT PRODUCTION SPECIALIST SHIFT:

M-F 1:00pm – 9:00pm EST

TRANSCRIPT PRODUCTION SPECIALIST COMPENSATION:

$19.00 – $21.00 per hour

BENEFITS:

Medical
Dental
Vision
Voluntary Term Life Insurance
Voluntary Whole Life Insurance
Voluntary Long Term Disability
PTO
Paid Holidays
401(k)
Employee Assistance Program (EAP)
Maternity Leave

Requirements

College degree preferred or a minimum of 2 years in a customer service environment.
Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
Strong attention to detail required.
Must have a team-spirited, positive personality.
Must be able to work in a professional and confidential environment.

EOE M/F/D/V

APPLY HERE!!!

YouGov

by twochickswithasidehustle | Dec 23, 2023 | Uncategorized

Share your opinion.

Earn money.

Shape the news.

Join millions of others in sharing your opinion on politics, sport, entertainment and more

APPLY HERE!!!

InBox Dollars

by twochickswithasidehustle | Dec 22, 2023 | Uncategorized

Be Rewarded
For

Taking Surveys

Shopping & Cash Offers

Playing Games

APPLY HERE!!!

Seasonal Document Reviewer

by Kay Tay | Dec 22, 2023 | Uncategorized

Cherry Bekaert is gearing up for tax busy season! We are seeking multiple temporary, remote Tax Documentation Reviewers to support our Validation Center efforts from January 31 to mid-April 2024. Ideal availability is 40 hours per week, working Monday-Friday from 8 AM to 5 PM. Some weekend rotational work may be required during peak times, especially close to tax deadlines. Alternate schedules may be considered if most hours of availability overlap with regular workday hours.

In this role you will be:

Utilizing your keen attention to detail to provide quality control by reviewing information that has been scanned from our tax automation software into tax returns to ensure accuracy & completeness
Working as part of a collaborative team in a fast-paced environment to turn around time sensitive deliverables

What you bring to the role:

High attention to detail which guarantees accuracy when performing repetitive tasks
Strong technology skills to include Excel; previous experience with GoFileRoom a plus but not required (we are happy to train you)
Proven ability to maintain confidentiality regarding sensitive information
Working knowledge of Adobe Acrobat
Some availability to work weekends close to the April 15 tax deadline

What you can expect from us:

Shared values, including uncompromising integrity, a passion for excellence, and mutual respect
The opportunity to innovate and do work that motivates and engages you
A collaborative environment focused on your career growth and continuous professional development
Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
Flexibility to do impactful work and the time to enjoy your life outside of work

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management.

Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The hourly range for this position is $18.00 – $23.00.

APPLY HERE

Senior Graphic Designer

by Kay Tay | Dec 21, 2023 | Uncategorized

ResMed has always applied the best of technology to improve people’s lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We’re also ensuring that our health solutions connect to other companies’ networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we’re developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

The senior designer will work in our marketing department with an in-house creative team comprised of a creative director, several copy writers, as well and a team of freelance designers. Marketing efforts support four brands- Brightree, CitusHealth, MatrixCare, and HealthcareFirst. The creative team helps build brand awareness and sales growth through exceptional marketing materials, advertising campaigns, and trade show displays. We have a strong digital presence with emails, landing pages, digital ads, and websites.

The senior designer will play a key role in maximizing the quality of marketing efforts through thoughtful, high-quality concept and design. The senior designer will adhere to brand standards while exploring and affecting the evolution each of the four brands. The senior designer has superior knowledge of classic graphic design approaches as well as design trends,
resulting in fresh, beautiful graphic design that reflects our company’s industry leadership and high standing.

Principal responsibilities:

Develop the designs of print ads, web banners, email and landing page mastheads and graphics, infographics, ebooks, case studies, data sheets, trade show graphics, and logos, collaborating closely with Creative Director as well as copywriters and digital teams.
Partner with the marketing segment team to understand needs and objectives and translate into compelling and visually appealing creative executions.
Effectively communicate design concepts and rationale to team members and stakeholders.
Uphold and enforce brand standards and guidelines to ensure consistency and integrity across all designs, while also working with Creative Director and Brand team to evolve and enhance brand identity.
Manage multiple design projects simultaneously across various segments, ensuring timely delivery and adherence to deadlines, working closely with Traffic Managers to define project scope, goals, and deliverables.
Stay updated on design trends, industry best practices, and design tools to bring fresh ideas to the team.

Skills, experience, technical/professional qualifications:

Four year college degree with Graphic Design major
Four years post-graduation experience
Expertise in Adobe Creative suite
Animation skills a plus
Website design experience (no dev experience required)
Brand development
Outstanding design skills with mastery of composition
Must have exceptional typography skills

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. APPLY HERE

Product Marketing Coordinator, Core Math

by Kay Tay | Dec 21, 2023 | Uncategorized

Amplify is seeking an enthusiastic, results-driven Product Marketing Coordinator, Core Math to join our team. The Product Marketing Coordinator, Core Math will support product marketing initiatives for the launch of Amplify Desmos Math, a brand new K–12 program.

The Product Marketing Coordinator will contribute to the launch of a new program by developing collateral, samples, competitive analyses, and sales enablement resources. This role will partner with the Content and Growth Marketing team to drive campaigns across channels (digital, print, events) and Product Development to develop customer-centric marketing materials.

The ideal candidate is a quick learner, collaborates well, communicates and writes effectively, and prioritizes to meet the needs of competing demands and priorities. This role reports to the Sr. Manager, Core Math Marketing and works cross-functionally with Product, Marketing, and Sales colleagues.

“Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. “

Responsibilities of the Product Marketing Coordinator :

Writing and developing materials for marketing and the sales team. The marketing team supports the sales team in their efforts on the ground and works to drive new business through marketing tactics. This role will play a pivotal role in the development of Amplify Desmos Math materials to help support Sales. Examples include editing and writing one-pagers and long-form pieces (brochures, guides, FAQs), developing standardized pitch decks, distilling competitive research, creating product demos, crafting sampling solutions, and driving the development of other critical sales enablement tools.

Partner with Content and Growth Marketing to assist in execution of marketing campaigns. The role will collaborate with the Growth Marketing team to drive Marketing Qualified Leads (MQLs) through acquisition channels, including playing a key role in setting campaign strategy and tactics, drafting creative content, and developing campaign copy (emails, landing pages, ads) for middle of funnel and bottom of funnel campaigns.

Maintain Amplify Desmos Math product pages on Amplify.com and internal Sales Hub. The marketing team is responsible for making sure that we have the latest and greatest messaging and materials available on the website and for the sales team to use. The role will be responsible for making sure that the website and sales portal are up to date and continuously optimized.

Building marketing plans to bring Amplify Desmos Math product enhancements to market. Working closely with the Sr. Manager, this role will build marketing and sales plans to help reach revenue targets.

Basic Qualifications of the Product Marketing Coordinator :

Bachelor’s Degree or equivalent experience
1–3 years of experience writing and editing marketing materials

Knowledge of and interest in the education technology industry
Experience coordinating and communicating with multiple stakeholders
Ability to work collaboratively with colleagues in a results-driven, team-oriented environment
Ability to produce quality outcomes in a fast-paced company culture

Preferred Qualifications of the Product Marketing Coordinator :

1+ years marketing experience in education publishing or ed-tech
Ability to communicate effectively with team members and external clients
Experience conducting research and organizing/presenting findings
Experience with a CMS tool
Experience with website analytics
Experience with a marketing automation or CRM platform

Deputy Editor, Deposits

by Kay Tay | Dec 21, 2023 | Uncategorized

Are you a detail-oriented, skilled editor with a keen understanding of personal finance banking and deposits content, a good sense of SEO strategy and the ability to help writers elevate their work? LendingTree is seeking a deputy editor to join our in-house SEO editorial team.

As a deputy editor on our deposits vertical, you will work with freelancers, as well as our in-house editorial team, to create content at DepositAccounts.com. You will write and edit SEO articles, conduct keyword and competitor analysis, create outlines for freelancers and collaborate with our analysts to devise the best strategy to ensure our deposits content ranks on the first page of Google search engine results and comprehensively answers readers’ most pressing banking and deposits questions.

You will work with both in-house and freelance writers to help improve their writing skills, elevate their SEO content and expand their deposits knowledge. You’ll collaborate closely with other SEO analysts to uncover opportunities for new content in the deposits space. You will also work closely with our compliance department to ensure our content is 100% compliant.

REQUIREMENTS

The ideal candidate is someone who is extremely organized, has knowledge of personal finance and banking content, possesses an understanding of and willingness to develop expertise in SEO best practices, and the ability to help coach writers and to work in a fast-paced, results-driven environment.

At least 3-5 years experience as a personal finance journalist or content marketing writer or editor (editing experience is preferred)
An understanding of personal banking and deposits content
Experience with SEO best practices and strategies
Ability to give constructive feedback and coaching that results in solid relationships with freelance writers who produce quality content
Outstanding writing, editing and grammar skills and a strong commitment to accuracy and comprehensiveness
Impeccable communication, time-management and organizational skills
Ability to work independently, collaboratively and lead multiple projects/tasks in a cross-disciplinary team
Flexibility to adjust to an evolving role and adaptable to steady change within our fast-growing company
A great attitude and the desire to develop a team of go-to personal finance freelance writers and editors

ADDITIONAL DETAILS

This is a full-time position, based in our Charlotte office
Remote work candidates will also be considered
Must submit a cover letter and be willing to complete a paid editing test

COMPANY

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices.

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.

What else you should know:

We’re a publicly-traded company (TREE).
We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
We’ve built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.

The base pay range for this position in Colorado/New York/California is $85,000-$90,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience

Incentive Compensation: Eligible for annual performance bonus

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”). APPLY HERE

Deputy Editor

by Kay Tay | Dec 21, 2023 | Uncategorized

LendingTree is seeking a deputy editor with an understanding of personal finance to join our in-house SEO editorial team. On this team, we create content that comprehensively answers readers’ most pressing personal finance questions. Our ultimate goal is for all our content to rank on page one of Google’s search engine results page for top keywords.

In this role, you will have two primary functions: to manage our small business content, and to act as a liaison between our staff editors and a network of 50+ freelancers. As their primary point of contact, you’ll be charged with developing freelance writers and editors through training and onboarding initiatives, coordinating assignments, communicating feedback, relaying style or process updates, and fostering reliable relationships with an evolving team of contributors.

You will work with our in-house vertical editors to identify and assign stories to freelance writers, respond to evolving content initiatives with freelance staffing ideas that may result in recruiting new writers or editors, and assist with freelancer payments and budget. You may also help coordinate staff writer assignments.

The rest of your time will be spent writing and editing SEO content for LendingTree’s personal finance verticals — primarily our small business loans section. This entails conducting keyword research and competitor analysis, creating keyword-driven outlines and collaborating with our SEO analysts to devise the best strategy to ensure our content ranks on the first page of Google search engine results.

REQUIREMENTS

The ideal candidate is extremely organized and a strong communicator across multiple platforms (Slack, email, in-person and Zoom meetings). You should also have a solid understanding of personal finance topics and access to a network of freelance writers with personal finance expertise.

At least 3-5 years experience as a personal finance journalist or content marketing writer or editor (editing experience is preferred)
Experience with SEO best practices and strategies
Ability to give constructive feedback and coaching that results in solid relationships with freelance writers who produce quality content
Outstanding writing, editing and grammar skills and a strong commitment to accuracy and comprehensiveness
Impeccable communication, time-management and organizational skills
Ability to work independently, collaboratively and lead multiple projects/tasks in a cross-disciplinary team
Flexibility to adjust to an evolving role and adaptable to steady change within our fast-growing company
A great attitude and the desire to develop a team of go-to personal finance freelance writers and editors

ADDITIONAL DETAILS

This is a full-time position, based in our Charlotte office.
Remote work candidates will also be considered.
Must submit a cover letter and be willing to complete a paid editing test

COMPANY

What else you should know:

We’re a publicly-traded company (TREE).
We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
We’ve built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.

The base pay range for this position in Colorado/New York/California is $85,000-$90,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience

Incentive Compensation: Eligible for annual performance bonus

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

Games Ratings Strategist

by Kay Tay | Dec 21, 2023 | Uncategorized

Netflix is one of the world’s leading streaming entertainment service with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is revolutionizing entertainment. Members can now download and play video games anytime, anywhere with a collection of Netflix-curated and produced games. With so many different games to choose, across such a range of tastes and cultural standards, our members need the information and context to be able to tell at glance that what they’re playing is appropriate for them.

We are seeking an experienced age-rating content analyst who is passionate about games to join Netflix’s Product Metadata and Ratings Team. In this role, you will work closely with a senior Games Ratings Strategist to analyze, test, classify, and rate our games. You will ensure that all sensitivities for games content are reflected accurately for our members and will help educate stakeholders on any content risks to our game releases. This role will require a deep understanding of cultural game content sensitivities all over the world; a breadth of knowledge about video games and games culture, familiarity with game development lifecycles and interdependencies; and a passion for improving the Netflix member experience. You will serve as the context expert who deep dives into our games, turning the artistic qualities of games into the data that powers choosing and personalization for more than 200 million people around the world.

Responsibilities

Review game content (scripts, design documents, video footage, test games) to identify contextual evidence and sensitive elements
Objectively research and analyze games content to ensure internal and external consistency of sensitive content tagging & target age rating assignments
Quality check age rating disclosures prior to completing final age rating assignments and quality check age ratings in our member experience
Coordinate and collaborate with peers and stakeholders to facilitate age ratings workflows and communicate risks
Write preliminary summaries of game age rating content for context sharing
Partner with editors to create and package ratings submissions. Collaborate to creatively solve audio/video editing challenges to meet deadlines.
Work cross-functionally with teams to support internal process improvement, education, and innovation projects
Advise on the appropriateness of trailers, imagery, and other supplemental materials

Qualifications

3+ years collective experience in one or more relevant fields, such as Content Classification, Content Moderation, Standards & Practices, Policy/Legal Operations, Trust & Safety
Knowledge of, and adherence to, global ratings boards’ policies, standards and requirements (e.g., ESRB, PEGI, ACB, CERO, GRAC)
Have completed one or more AAA age rating submissions to global ratings boards
Excellent communicator with great judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns
Passion for games across all platforms with a keen understanding of relevant industry and game trends

It’s a plus if you have

Experienced in Audio/Video editing programs
Experienced in JIRA; Confluence; Airtable and other data management systems
Experience in QA testing (any platform)
Project Mgmt and/or Agile/Scrum Certifications
Experience in developing any form of educational learning courses

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $80,000-$350,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. APPLY HERE

Financial Analyst II – Accounting

by Kay Tay | Dec 21, 2023 | Uncategorized

The expected salary range for this position is $65,300.00 – $81,600.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

Overview

As an intermediate Financial Analyst embedded within our Accounting team, you will perform in-depth analysis of financial data, prepare various financial reports and assist in the month-end close and year-end and audit processes of the ministry. Using your financial knowledge, you will contribute to the quality of the team’s analysis and audit support. You may also advise others concerning technical financial matters. We’re looking for someone who demonstrates a high level of critical thinking, curiosity and strong analytical skills. Ultimately, we want someone who can synthesize complex financial information into meaningful summarized findings.

What will you do?

Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
Uphold and engage in Compassion’s core Cultural Behaviors.
Serve as a key member of a team that ensures financial viability and accountability is built into all programs and processes at Compassion.
Support the year-end audit by maintaining a list of, collecting and submitting required documentation on a timely basis.
Develop and maintain proper audit documentation and follow guidelines for organization of financial information.
Prepare and submit various financial reports as needed for donors and ministry neighbors, as well as for governmental compliance and charity watchdog organizations.
Conduct in-depth analysis of financial areas as required to support monthly financial review and ad-hoc requests.
Investigate weak spots in financial systems, processes and results.
Leverage ERP system tools to increase automation of repetitive processes used for analysis and reporting.
Participate in the preparation of the monthly financial statement package for management.
May coach less experienced finance staff concerning technical accounting issues.

What do you bring?

Minimum of bachelor’s degree in accounting or equivalent
A firm understanding of US GAAP
Three years relevant experience working in accounting and financial statements
Intermediate to advanced Excel skills
Strongly preferred: Experience with financial statement audits
Strongly preferred: CPA

Why work here?

The mission: Join a team that is motivated to release children from poverty in Jesus’ name.
Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.
APPLY HERE

Data & BI Lead Associate

by Kay Tay | Dec 21, 2023 | Uncategorized

ABOUT THE JOB (JOB BRIEF): Under some supervision, the Lead Data & Business Intelligence Associate is primarily responsible for the sourcing, manipulation, preparation, and validation of data for consumption – which may be in the form of production reports or as analytical data sets to answer questions or to perform predictive analysis. The Lead Data & Business Intelligence Associate uses queries and data mining to produce reports involving moderately complex descriptive analysis that provide answers to questions such as “How do I measure?” and “What happened?” Through reoccurring reporting and analysis of more complex data, the Lead Data & Business Intelligence Associate will develop and maintain reports for various business partners using data from multiple sources. Success criteria include: leveraging business acumen and anticipation of business partner needs to generate own work / analyses; developing a “client ready” work product; and collaboration with the team, technology partners, and business partners to provide datasets, reports, and business intelligence solutions.

ESSENTIAL JOB FUNCTIONS:

• Source data for reports based on understanding of business partners garnered by proactive communication and asking the right questions

• Automate data integration jobs for analytical data sets
• Automate and standardize reports for production
• Translate data into consumable reports / business intelligence solutions and answer the “why” question
• Develop “client ready” work product
• May guide or monitor the work of others

REQUIRED QUALIFICATIONS:

• Bachelor’s degree (or its equivalent) in Data Analytics, Business Management, Finance, Economics, Engineering, Computer Science, Management Information Systems, or Statistics (or other related field) and at least 2 years of relevant experience; 1 with Master’s or PhD

• Proficient in:
– SQL query writing/stored procedure coding with ability to perform complex queries of large datasets
– Data integration
– Microsoft Suite

• Knowledge or Skill in:
– Project management
– Source systems

• Building knowledge / experience with analytical programming languages

• Ability to learn the process of consuming data from the data supply chain
• Capacity to automate reports

• Proficiency using data preparation tools and building pipelines (SAS, Python, Data Fusion, Dataprep)

• Developing data visualization skill set (Tableau, Power BI)

EXPECTED COMPETENCIES:
• Communication: Basic written and verbal communication skills; may possess ability to cohesively present and organize information in support of findings; Building confidence in communicating a message; Can tell a compelling story with data and information; Possesses emerging presentation development and delivery skills
• Leadership: Able to work autonomously; Can generate own work (vs. typically assigned by manager)
• Partnering / Influencing: Demonstrates relationship building and interpersonal skills; comfortable being “at table” with partners; Building influencing skills in area of expertise or assigned LOB
• Business Acumen: Understands business partner strategy and the business of banking at a high level; Asks the right questions; Understands upstream and downstream impacts
• Critical Thinking / Problem Solving: Demonstrates critical thinking; Can translate data and answer the “why” question; Starting to understand impacts / intersections with others

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $67,000 to $90,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.Job Posting Expiration Date: 01/01/2024

Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation’s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.

At Key we’ve made a promise to our clients that they will always have a champion in us. To deliver on that promise, we’re committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day. APPLY HERE

Pricing Analyst – Oklahoma City, Oklahoma

by Kay Tay | Dec 21, 2023 | Uncategorized

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Pricing Analyst – Remote

Job Description

The Pricing Analyst maintains, provides analyses, consults and conducts financial modeling in support of Prime’s financial pricing programs and/or underwriting functions. This position uses analytics to develop reporting, models and methodologies in support of Prime’s financial pricing strategies and assists with high-complexity pricing analyses.

Responsibilities

Analyze and produce pharmacy claims data reporting of varying complexity to assess competitiveness & accuracy of Prime’s financial pricing programs against adjudicated claims to identify trends and draw insights to provide pricing recommendations
Apply mathematical, statistical, and economic techniques to analyze multi-faceted and high dimensional pharmacy supply chain economic data, including market pricing, to draw conclusions, adjust drug pricing, and update forecasts based on market
Verify the integrity of data used for analysis of Prime’s financial pricing programs, including data extraction, storage, manipulation, processing and analysis
Analyze claims data of varying complexity to identify and mitigate financial pricing issues that impact client and pharmacy financial pricing guarantee management
Assist in achieving pricing objectives using analytic tools to develop financial pricing models, dashboards, trend reporting, profitability, margin, and savings analyses
Collaborate with internal stakeholders to identify and define financial pricing requirements and assist with developing solutions to achieve financial pricing objectives
Other duties as assigned

Minimum Qualifications

Bachelor’s degree in applied math, statistics, engineering, accounting, finance, economics, business, computer sciences or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
2 years of work experience in pricing or financial analysis to include 1 year of experience in Pharmacy Benefit Management (PBM), claims processing, healthcare, and/or related field
Must be eligible to work in the United States without the need for work visa or residency sponsorship

Preferred Qualifications

Experience using Excel and VBA
Experience creating pricing and profitability models
Experience in PBM pricing
Experience using Tableau, SQL, SAS, Alteryx, Teradata, R, or Python technologies

Additional Qualifications

Demonstrated understanding of data modeling, data analysis, and data management principles using SQL, SAS, Alteryx, R, Python or related technologies
Detail oriented and ability to work with a high degree of accuracy
Demonstrated ability to problem solve and interpret complex data
Ability to work independently and meet strict deadlines
Excellent communication and cross functional collaboration skills

Preferred Qualifications

Experience creating pricing and profitability models
Experience in PBM pricing
Experience using Tableau, SQL, SAS, Alteryx, Teradata, R, or Python technologies

Minimum Physical Job Requirements

Constantly required to sit, use hands to handle or feel, talk and hear
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, and crouch
Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

Reports to a Principal in the in the Pricing and Underwriting Department

Potential pay for this position ranges from $63,400.00 – $95,200.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

Prime Therapeutics’ fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today’s health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people’s lives. APPLY HERE

Student Business Services Specialist I

by Kay Tay | Dec 21, 2023 | Uncategorized

The Student Business Services Specialist reviews, analyzes, and implements necessary procedures to return credit balances from student accounts. Ensures the accurate and timely posting of fees, payments, grants, and scholarships to student accounts. Contacts appropriate staff in the Student Financial Services department in order to expedite return of funds, as necessary. Interfaces between students and appropriate National University (NU) departments. Serves as an advocate for student questions and concerns in a peer-based environment regarding return of funds. Maintains a high volume of productivity, accuracy, and customer service. Ensures compliance with Title IV federal regulations, due diligence, Fair Debt Collection & Practices Act (FDCPA), Family Educational Rights & Privacy Act (FERPA), and University policies. Participates in finance outreach assignments, including but not limited to, return of funds, missing documents, new students, and Days Tuition Outstanding (DTO).

Essential Functions:

Download query reports, review results, and analyze accounts using standard operating procedures to return credit balances either to student, lender, or providers based on audit.
Analyze reports to determine credit category based on last item type or conduct further audits.
Scrutinize student digital records for a thorough review of account.
Create the calculation and remittance of amounts due to lenders or suppliers under the Return to Title IV process.
Document necessary follow-ups on student account files.
Troubleshoot student account concerns, conflicting information, and research and follow-through on solutions.
Establish check requests with details by using a spreadsheet; follow-through to completion.
Review outstanding check files on refunds and evaluate status to return funds either to student (reissue), lender, or provider.
Review skip tracing database for correct addresses and contact information to return funds to students, as appropriate.
Review students’ NSLDS loan information in the Enterprise Resource Planning (ERP) software to determine if active loan credits due are to be returned to student, third-party, or lender to ensure compliance with Title IV and/or state regulations.
Document and request refunds for students or return funds to lender or servicer, accurately.
Process student credit balances in alignment with Title IV regulations.
Post funds to student accounts in an accurate and timely manner.
Send notification of disbursements to students.
Generate student billing and review tuition and fees for accuracy.
Monitor and communicate declined transactions.
Issue living stipend disbursements.
Review and authorize student tuition credits or refunds to credit card/bank account.
Oversee G5 drawdowns and G5 activity.
Ensure compliance with all federal, state, and institutional regulations, policies and procedures.
Review and finalize data for accuracy in preparation for annual 1098-T forms and Canadian tax forms.
Review and execute annual tuition increase and monitor preferred tuition rates.
Ensure the timely processing of student aid refunds.
Participate in ongoing department projects, or other special projects, as needed. 
Reasonable and consistent attendance to fulfill requirements of the position. 
Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

Bachelor’s degree preferred.
Minimum of one (1) year of student billing, financial aid, financial, or related experience required.
Experience in higher education preferred.
Experience working in a technology-driven enterprise preferred.
All skills, abilities, and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

Ability to participate as an active team member of the Business Unit, Department and University to work toward a common goal.
Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
Working knowledge of Title IV Federal Student Aid programs with the ability to handle confidential information with tact and discretion.
Skill in verbal and written communication.
Skill in operating equipment, such as personal computer and phone system.
Ability to use and facilitate online communications.
Ability to problem-solve.
Ability to compute and comprehend rates, ratios, and percentages.
Ability to effectively present information and respond to questions from students, university associates, licensing and accrediting agencies, and the public.
Ability to collaborate effectively with others.
Ability to maintain confidentiality and professionalism.
Excellent customer service and communication skills.
Strong analytical and critical thinking skills.
Proficient with Microsoft Word and other applications in the Microsoft Office Suite.
General legal knowledge including collections, Fair Debt Collection Practices Act (FDCPA), and Family Educational Rights & Privacy Act (FERPA).

Location: Remote

Travel: No Travel Required

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu.

Compensation Range:Hourly: $17.70 – $23.00. APPLY HERE

Support Escalations Specialist (USA or Canada)

by Kay Tay | Dec 21, 2023 | Uncategorized

Outschool’s mission is to inspire kids to love learning. We achieve this by linking learning to kids’ interests, connecting them with other classmates who share their passions, and giving them the autonomy to pick their own paths. Our small group classes meet over live video chat with teachers who celebrate their unique strengths and empower all learners to develop confidence and a strong sense of self.

We’re also focused on removing barriers for historically underserved learners who face systemic challenges to their success. Outschool.org is a nonprofit that partners with homeschooling co-ops, community-based organizations, and schools across the U.S. to provide marginalized communities with access to virtual and hybrid learning experiences.

We believe that diversity drives learning. To meet our mission, we encourage, support, and celebrate different ideas, perspectives, and backgrounds. As a fully distributed (remote) team, we challenge one another to find the most effective way to empower learners, teachers, and parents. Your name, race, religion, gender, nationality, sexual orientation, and age are not barriers; they are why we want to work with you. We invite talented and creative candidates who value the importance of nurturing a child’s boundless curiosity to join us on this journey.

The pandemic has been challenging for families all over the globe. We acted quickly and worked together to provide quality resources to learners, parents, and teachers in the past year. As communities worldwide rethink their approach to education, Outschool will continue to innovate and provide kids with unique opportunities to explore their passions.

Outschool has been named Fast Company’s most innovative EdTech company in the world, and one of the top ten best startups for women from Elpha. Outschool has also been one of BuiltIn’s Best Remote Places to Work for the last two years and has appeared on Y Combinator’s Top Companies list for the last three years.

The Role

As part of the Support Escalations team, you will play a central role in enhancing the Outschool customer experience. Your primary focus will be to minimize ticket escalations and identify opportunities to increase efficiencies in our support workflows. By collaborating with our outsourced team of agents and harnessing the power of AI, you’ll aim to reduce the percentage of escalated tickets. Your critical thinking skills will be crucial in pinpointing opportunities for the Support team to become more efficient, ultimately providing top-tier service. Your contributions will be instrumental in shaping a seamless educational experience for our community while optimizing support operations.

CORE RESPONSIBILITIES:

Provide email support to parents and educators with complex and escalated product issues
Reduce the percentage of escalated tickets by developing strategies to tackle recurring challenging issues at their root, ensuring that similar cases can be efficiently handled by our outsourced team or AI in the future
Play an active role in training our outsourced agents handling escalated cases
Apply critical thinking to identify opportunities for enhancing the efficiency of workflows and processes for escalated tickets
Advocate for reducing friction in the customer experience by proactively identifying and surfacing pain points

DESIRED EXPERIENCE & SKILLS:

Demonstrated experience as a top performer in customer support, specializing in the handling, and reduction of complex ticket escalations through implementing operational efficiencies at scale, for outsourced agents.
Proven ability to handle complex and escalated customer issues with a track record of finding solutions that minimize escalations
Ability to quickly learn and demonstrate a passion for Outschool
Excellent verbal and written communication skills
Thriving in a rapidly shifting dynamic environment, track record of keeping up with product changes and evolving support processes

Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA the salary range for this role would be $75,000-$90,000 USD.

For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role would be $67,500-$81,000 USD.

OUTSCHOOL CARES:

At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:

•Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier.

•Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions through our partner, ModernHealth.

•PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends.

•Fully Distributed: With a team distributed across the US and Canada, we create a remote culture through expensable meals, virtual events, expensable home office setup, and internet allowance.

•Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool!

•Community Impact: Outschool matches employee donations to established charities and has committed to support Outschool.org’s non-profit programs.

Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.

Benefits packages are included for full-time employees only.

Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada. APPLY HERE

KashKick

by twochickswithasidehustle | Dec 20, 2023 | Uncategorized

Cash is the Greatest Reward! We’ll deposit cash into your account for all the fun things you’re already doing online.

APPLY HERE!!!

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