Associate Editor, Content Marketing, Chronic Conditions

RVO Health is looking for a savvy associate editor with an interest in editing content about chronic health conditions to join the Content Marketing, Chronic Conditions team. The associate editor will assist the editorial team with pitching, assigning, editing, and publishing content across a range of health conditions, such as psoriasis, rheumatoid arthritis, MS, type 2 diabetes, and cancer. Our team creates many types of content, from in-depth articles to interactive multimedia pieces to patient roundtables.

The associate editor will support the editorial team in developing concepts and managing the creation of engaging, evidenced-based content that helps our readers live stronger, healthier lives. Our team works across four sites: Healthline.com, MedicalNewsToday.com, Greatist.com, and PsychCentral.com.   

The ideal candidate will have an interest in health content, a knowledge of basic editorial and journalistic best practices, excellent interpersonal and communication skills, attention to detail, and strong time management skills.

What You’ll Do

As associate editor, you will support the editorial team in pitching new creative content ideas, working with freelance writers, editing across a wide range of content types, following a style guide, and working within a content management system (CMS). 

You will: 

  • Support the editorial team with all aspects of content development and assist with writing, research, and editing help as needed
  • Maintain and update CM content trackers and process documentation
  • Collaborate with teammates, medical reviewers, copy editors, and freelance creators to produce high quality content
  • Become an expert in Healthline, Medical News Today, Greatist, and Psych Central styles, processes and cross-team functionality
  • Consistently meet deadlines, manage multiple projects, and prioritize workload
  • Become familiar with editorial tools, such as our CMS and team trackers, and use them to drive results
  • Learn how other teams work to bring content to life
  • Work with the SEO team and others to update and optimize content as needed

What We’re Looking For

  • Bachelor’s degree in English, journalism, or related field
  • At least 1 year of editorial experience 
  • Knowledge of basic editorial and journalistic best practices
  • Interest or experience editing content about health conditions
  • Strong research, writing, and editing skills 
  • Excellent interpersonal and communication skills
  • Strong organizational skills with the ability to meet deadlines, manage multiple projects, and prioritize workload
  • Attention to detail, with a critical-thinking and problem-solving mindset
  • A self-starter with a can-do attitude who works well independently or collaboratively with others.
  • Experience working in a fast-paced, deadline-driven environment 
  • Experience with WordPress, SEO best practices, G-Suite, and Asana preferred.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

  • Starting Salary: $45,000 – $70,000
    *Note actual salary is based on geographic location, qualifications and experience
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

APPLY HERE

Gear Editorial Director

ARE YOU READY TO TAKE YOUR CAREER TO NEW HEIGHTS? ARE YOU SEEKING A NEW CHALLENGE IN A DYNAMIC SECTOR?

This is a very exciting and highly innovative time here at Outside.

OUR TRUE NORTH:

Outside Interactive, Inc., the premier hub for active lifestyle enthusiasts, offers best-in-class content and experiences to more than 70 million of the world’s most passionate outdoor, wellness, and endurance enthusiasts every month. We inspire a broad and diverse audience to do the activities they love with greater enjoyment, inspiration, and knowledge and are dedicated to making real change in the outdoor and fitness industries.

Outside Interactive, Inc. is searching for a Gear Editorial Director to run our product-focused editorial department. This person will be the face of all things gear at Outside, in charge of the vision and direction of a centralized team that produces product coverage for multiple verticals brands, including SkiBackpacker, and Outside magazine. The Gear department is responsible for all of our editorial reviews (in both digital and in print) and everything that falls under that umbrella, including all of our testing protocols, editorial affiliate program, our recently announced gear-testing facility, the Outside Lab @ CU Denver, and much more.

The ideal Gear Editorial Director will be a high-level thinker, familiar with creating 30,000-foot strategies, building the structures to support them, and then managing a team on the ground to turn them into a reality. From planning multiple gear-testing trips per year to assigning and editing stories, this is a dynamic role that requires constant shifting of gears to produce compelling and exciting results.

This position is extremely collaborative and you will interface with almost every segment of the company. The Gear Editorial Director will be responsible for their own budget and at least three direct reports, with more roles underneath them. This is a fully remote position, so virtual management experience is a major bonus.

Within 1 month, you will:

  • Familiarize yourself with the following key strategy areas: SEO, affiliate editorial, traffic, membership, digital Gear Guides, print Gear Guides, Outside Lab @ CU Denver
  • Integrate into the Gear team structure and run their weekly meetings
  • Plug into key recurring meetings with stakeholders in the company (SEO; affiliate; sales and marketing)
  • Have the keys to all of our analytics tools and use them to inform coverage
  • Audit Outside’s Gear strategy and prepare for any necessary changes
  • Have access to and familiarize yourself with the annual Gear Guide budget
  • Act as the public spokesperson for the Gear team (attend trade shows, answer press inquiries, interface with outdoor brands)
  • Begin editing stories for print and digital

Within 6 months, you will:

  • Have a full grasp of key strategies via deep dives in each area
  • Begins to make any changes that are necessary to those strategies
  • Have a full grasp of the budget and how it may need to be adjusted
  • Fully integrate into the business and work with stakeholders on important projects across the company
  • Help the Gear team meet deadlines across print and digital platforms
  • Take ownership of column(s) and have steady editorial output

Within 12 months, you will:

  • Execute any necessary strategic changes in key areas, including potential growth opportunities
  • Drive measurable, strategic growth in SEO, affiliate editorial, traffic, and membership from the Gear Guide franchises
  • Create content stream(s) out of the Outside Lab @ CU Denver

What YOU bring to Outside: (Preferred Qualifications)

  • Bachelor’s degree in journalism or related field
  • 8+ of experience working for a consumer publication
  • 5+ years of management experience
  • Experience with various publishing CMS platforms
  • Should be organized, able to meet deadlines, and comfortable handling multiple projects simultaneously
  • Experience working with multiple teams within an organization (art, marketing, sales)
  • Experience interacting with advertising clients and agencies
  • Broad range of outdoor gear knowledge
  • Experience as a representative for a brand/publication a plus
  • Extensive knowledge of the outdoor industry a plus
  • Nights, weekends, and travel sometimes required
  • Must be able to lift 50 pounds

We are unable to sponsor or transfer a VISA for this position

Entirely remote jobs that could be performed in Colorado: Employees can expect to be paid a salary between $100,000 to 130,000. Additional benefits include health care, vision, dental, retirement, Flexible Time Away, sick leave, and more. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

APPLY HERE

Coding Specialist – Emergency Medicine

As a Coding Specialist, you play a vital role in the Billing Department, reviewing physician documentation to apply the appropriate CPT and ICD 10 codes and ensuring all federal, state and private payor statutes and regulations are met and are following applicable company policies and procedures. At Vituity, we know the impact you can have.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

  • Reviews and comprehends clinician documentation on patient medical charts.
  • Applies Current Procedural Terminology (CPT) and International Classification of Diseases, Tenth Revision (ICD 10) codes in accordance with all Federal, State, and private payor statutes and regulations.
  • Notifies Clinician of insufficient or ambiguous documentation and requests clarification using the turnaround document (TAD) process.
  • Stays current with coding practices by attending scheduled educational sessions and seminars.
  • Monitors timekeeping for accuracy and notify Associate Manager, Coding of corrections.
  • Travel may be required up to 5% of time.
  • Assists with special projects.

Required Experience and Competencies

  • High school diploma or general education degree (GED) required.
  • Certificate of completion of a medical coding course that includes medical terminology required.
  • Some level of experience in “hands on” patient care; basic knowledge of pathology and etiology of disease, body areas, and organ system desired.
  • Certified professional coder, (CPC) is preferred.
  • Basic knowledge of pathology and etiology of disease, body areas, and organ systems.
  • Strong understanding of medical terminology.
  • Understanding of Current Procedural Terminology (CPT) and International Classification of Diseases, Tenth Revision (ICD 10).
  • Must have critical thinking and analytical skills.
  • Ability to work under pressure to meet production and quality standards.
  • Must have excellent judgement and reasoning abilities to make appropriate medical coding decisions.
  • Accurate data entry skills.
  • Ability to prioritize workflow and work autonomously.
  • Basic understanding of Microsoft Office applications (Word, Excel, and Outlook). 

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

  • Monthly wellness events and programs such as yoga, HIIT classes, and more
  • Trainings to help support and advance your professional growth
  • Team building activities such as virtual scavenger hunts and holiday celebrations
  • Flexible work hours
  • Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior health plan options
  • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
  • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
  • Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
  • Student Loan Repayment Program
  • Professional and Career Development Program
  • EAP, travel assistance and identify theft included
  • Wellness program
  • Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
  • Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Hourly rate for this role is $19.63 – $24.04 per hour. Please speak with a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

APPLY HERE

Executive Resolution Specialist

The Executive Response Specialist is a key position within our offices. As a Executive Response Specialist, you’ll be the primary contact for all customer escalations including inquiries from social media, regulatory agencies, legal, departments of insurance, the Better Business Bureau, and more.  We are looking for an analytical candidate who knows how to juggle multiple priorities and investigate claims while also managing the competing priorities of good customer service and research.  This specialist will also track escalation data for operations and reporting purposes and propose settlement agreements as necessary.

What will be my duties and responsibilities in this job? 

  • Responsible for executive escalations and incident management program by investigating, troubleshooting and resolving written customer concerns across multiple channels
  • Manage multiple issues/cases at one time simultaneously based on workload 
  • Interact with customers related to written escalated concerns in public and/or social media platforms
  • Analyze and take action on the best possible outcome based on potential risk for an amicable resolution
  • May identify opportunities for a process improvement for the betterment of the overall customer experience and/or Assurant Operations from a cost saving perspective
  • Identify what is most important, simplify the problem to identify the key question being asked, develop appropriate analysis, and deliver easily understood actionable analysis
  • Required to log and track each issue in multiple tracking systems for the purpose of generating reports
  • Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner with ongoing status and/or solution
  • Responsible for drafting written correspondence and reviewing with leadership before responding to escalations by assigned due date
  • ACA (Accredited Claims Adjuster’s license) License must be acquired and maintained to be part of this team


What are the requirements needed for this position? 

  • Associate’s Degree in Business, Marketing, or equivalent experience or;
  • 2 + years in experience in business analysis, research, or related fields or;
  • 2 + years in experience in business writing or; 
  • 2 + years in experience Consumer Relations and/or Team Lead experience in Operations with customer escalation experience.

What other skills/experience would be helpful to have? 

  • Bilingual (Spanish/English)
  • Understanding of client contracts, operations, company products & services

What are the working conditions and physical requirements of this job?  

  • General office demands  
  • This is a fully remote position
  • This role works 9:00am EST – 6:00pm EST

Pay Range:$20.03 – $33.05

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

APPLY HERE

Rebate Management Specialist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

  • Process pharmaceutical rebates based on contract terms established and maintained in rebate billing system and monthly drug utilization reports
  • Verify rebate eligibility by client formulary and line of business
  • Run and audit rebate billing reports and submit invoices to pharmaceutical manufacturers
  • Process incoming rebates, reconcile payments against billing invoice, resolve discrepancies and allocate rebates to clients
  • Interprets and redlines rebate agreements prior to implementation and coding / loading to rebate billing system
  • Identify system issues, enhancements and required testing for the rebate billing system
  • Works with Industry Relations, Client Management, Clinical Services and assigned Pharmaceutical Manufacturers to identify rebate eligibility and formulary information
  • Works with Rebate Accounting to identify issues related to payment collection and reconciliation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Years of post-high school education can be substituted/is equivalent to years of experience.

Required Qualifications:

  • 1+ years of Accounting, Finance, transaction analysis or related experience 
  • Experience anticipating customer needs and proactively developing solutions to meet them 
  • Intermediate level of proficiency with Microsoft Excel 

Preferred Qualifications:

  • Pharmaceutical, healthcare, or insurance experience
  • Experience working with databases to load data, run queries, and perform reporting
  • Customer service experience
  • Experience working with large sets of data
  • Revenue cycle management experience

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $22.45 to $43.89 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

APPLY HERE

Medical Records Processing Specialist

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Entry level job duties include but not limited to:

Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties

Qualities that the candidate for this position should include:

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

Robust Health Insurance Plan Options with Company Coverage
Vision and Dental Plan Options
STD, LTD, Life and Life A&D
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching

Data Entry-Audit Intake Specialist

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

LOCATION: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints

Test Scorer – Remote, Full-time, Part-time

We are looking for motivated, college-degreed people to work as Remote Test Scorers during our busy scoring season, February – June.  

In this position, you will score standardized test questions that need human intellect and reasoning to assess.  The work is project-based and has specific technology requirements.  It also requires that you have the ability to stay focused on producing accurate scoring while working in front of your home computer for hours at a time.

All Test Scorers must have a minimum of a four-year degree and be able to provide degree document(s) copies for verification.  We will also ask you to complete math and writing assessments.

All test scoring is monitored by supervisors based in Eastern and Central time zones.  To work remotely, you need to live in one of the 28 states where we operate, within Eastern and Central time.

Work Schedules – We will ask you to commit to one of these schedules for the length of each scoring project you work:

  • Full-time: 8:30am – 4pm, Monday – Friday
  • Part-time: 5:30pm – 9:30pm, Monday – Friday

When you apply, we will ask you to confirm that you:

  • Have at least a four-year degree and document(s) to verify
  • Live in Eastern or Central time zone and in a state where we operate
  • Can stay focused and work in front of a computer for hours at a time
  • Have a quiet, private workspace and laptop/desktop with:
    • audio capability
    • high-speed internet
    • current Google Chrome browser

The Test Scorer position is an opportunity for you to use your education, work remotely, and become part of a team that is one of the most experienced in the testing industry!  

DRC is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
DepartmentEducation – ScoringRoleTest ScorerLocationsData Recognition CorporationRemote statusFully RemoteHourly salary$18Employment typeTemporary

Content Specialist

Path is a healthcare company powered by technology, dedicated to making mental health care work for everyone. Path prioritizes clinical quality first and foremost, where treatment is more accessible, personalized, and effective. With Path, it’s easy to find a high-quality therapist or psychiatric clinician who accepts insurance and is available to see you on your schedule.

We are deeply committed to providing high-quality care that improves the lives of patients, investing in the providers who deliver that care, and always operating in an ethical and compliant manner. 

What we’re solving

Over 65 million Americans have a treatable mental health issue — that’s 1 in 5 people. Today it’s difficult to find a provider, and for those with complicated conditions, it’s nearly impossible to find coordinated care. There’s a good chance someone close to you could have used the help, even if it wasn’t obvious to the people around them. We’re here to fix this.

Our Mission

Path’s mission is to make mental healthcare work for everyone.

About The Role

The Support Content Specialist will play an integral role in the success of Path’s clients and client-facing teams. We are looking for an experienced Content Specialist who is highly organized, able to synthesize complex content for multiple audiences, and can proactively spot and close gaps in content. We are looking for a skilled communicator and project manager who can own the organization and quality of our Internal Knowledge Base, and client-facing Help Centers, while working with cross-functional stakeholders and subject matter experts. Our team is passionate about helping our clients and Support teams find fast, effortless solutions. 

You Will 

  • Manage and complete a high volume of content requests ranging from written knowledge base and educational content, macro creation, and training modules/content
  • Partner with other Content Specialists on our Homebase page and weekly Newsletters, to alert internal teams of recent changes and updates
  • Look for opportunities to proactively improve content
  • Audit and reorganize our Internal Knowledge base and client-facing Help Centers continuously for accuracy, freshness, and usability
  • Work with the Training Content Creators and Cross-functional owners to create content for new processes and product releases
  • Communicate changes across our Knowledge Base, Help Centers, and keep Macros up to date with changes

Required Qualifications

  • 2+ years of experience creating and/or managing content libraries
  • Experience in or working with Customer Service Teams
  • Experience working in Tech
  • Excellent written and verbal communication skills
  • Detail-oriented, nothing slips through the cracks
  • Proven time management skills to effectively coordinate multiple projects 
  • Able to break down complex ideas and documents into easy-to-understand workflows for Support teams
  • Ability to work with minimal direction and proactively ask “how can this be better?”
  • Experience creating or outlining processes

Preferred Qualifications 

  • Start-up Experience
  • Experience using Zendesk
  • Experience using Project Management tools such as Asana
  • Experience working in Health Care or the Medical Profession
  • Experience creating training

Our Team

The people of Path are what truly define our mission and determine our impact on the communities we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.

APPLY HERE

Content Strategist, CX Knowledge Management

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener – because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. 

Our subteam, Knowledge Management Content, supports all content strategy and creation efforts across the company to ensure that customers in every region are given the best customer experience. The Content team is responsible for driving self-service experiences to help customers help themselves. 

As a Content Strategist, you will be responsible for managing and optimizing self-service content strategies and programs, focusing on automating and scaling the delivery of content to both internal and external customers. You will work closely with cross-functional teams to streamline operations, improve efficiency, and drive improvements to organizational KPI’s via content improvements. You will thrive in this role if you have experience forming relationships and influencing cross-functional teams, analyzing data to produce actionable recommendations, delivering high quality projects on time, and working independently to define and optimize programs.

The ideal candidate will have a customer-centric mindset, a deep understanding of content operations, strong project management skills, and adaptability to a fast-paced environment. Top candidates will have a natural desire to continually improve customer & agent experiences, high user empathy, and a willingness and curiosity to regularly inspect and dive into data. We are ready for new ideas, innovation, and a passion for scale and automation. 

What you’ll be doing (ie. job duties): 

  • Execute on cross-functional content requests. The Content Team supports the broader Coinbase organization, developing, editing, and optimizing content on a daily basis. This role will spend roughly 75% of the time producing new self-service content.
  • Dive deep into content performance data and find scalable solutions to optimize content and how it is presented to our customers. You will regularly inspect trends, present learnings and recommendations to stakeholders and leadership, and generate regular reports. This data will be used to create best practices for the larger content team.
  • Build strong relationships with team members in Product, Engineering & Design which will be used to advocate for improvements to the customer experience, and feature request development. 
  • Partner with cross functional stakeholders to make critical decisions regarding content strategy & implementation by providing recommendations based on content insights, and  customer pain points and needs. 
  • Create detailed customer and content cohort reports which  provide cross functional stakeholders with insights into  feedback and overall customer sentiment. 
  • Collaborate with various cross-functional teams, including (but not limited to) Customer Success, Operations, Product, Analytics, Training, and Workforce Management.
  • Act with urgency to ensure priority items are progressed through having a bias for action and focusing on the 20% of work that will get 80% of the impact.

What we look for in you (ie. job requirements): 

  • Motivated by Coinbase’s mission and an interest in crafting a seamless customer experience for our global customer base, including a passion for products within the broader crypto space
  • 3+ years of proven experience in Content Strategy, Content Management, or Program Management
  • Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously 
  • Excellent analytical and problem-solving abilities, with a data-driven mindset 
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Highly flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization 

Nice to haves:

  • Previous experience in Tech, Crypto, Finance or Fintech
  • Advanced understanding of a Content Management System (CSM), Google Apps, Jira or Salesforce
  • Familiarity with Lean or Six Sigma methodologies

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$96,475—$113,500 USD

APPLY HERE

Customer Support Representative

As a member of the Customer Support team at Descript, you create phenomenal support experiences for multimedia content creators and influencers around the world. You’ll work directly with Descript customers to help them get started, answer product questions, and track user feedback. Serving as a member of our small but growing team requires a dynamic skillset and we’re looking for someone who wants to share their passion for technology with a diverse and committed fanbase of customers.

The Opportunity

  • Deliver personalized and proactive support to end-users and enterprise clients over various communication channels (email, live chat, video conferencing).
  • Capture and record accurate and detailed client information using CRM tools.
  • Troubleshoot and escalate technical support incidents to next level support and engineering teams.
  • Provide regular updates to customers on the status of their requests.
  • Helping verify and maintain internal support articles.

Role Requirements

  • Hiring for multiple time zones; schedules can include 8a-5p ET and 8a-5pm PT.
  • This role is full time and will require consistent weekend coverage (one or both days).
  • 1-2+ years of recent experience providing multi-channel customer support on a rapidly evolving software product.
  • Hands-on experience using multimedia editing software (Final Cut Pro, Logic Pro, Premiere, Audition, Pro Tools, or similar).
  • Familiarity with Zendesk or comparable CRM platforms.
  • Familiarity with Stripe or other payment processing systems.
  • Must have an appropriate remote work environment (including stable, high-speed broadband internet connection) with the ability to initiate and receive screen share meetings with team members and customers.

About You

  • You believe that every support interaction is an opportunity to brighten a customer’s day.
  • You are a strong written and verbal communicator.
  • Ability to communicate technical information simply and effectively to customers of every skill level.
  • You are able to read between the lines and ask clarifying questions.
  • You are a dedicated champion of the needs of your customers.
  • You are a highly motivated, self-directing individual who is always looking to improve yourself and your environment.
  • You thrive in collaborative environments, and are empowered to work cross-functionally to achieve a goal.

The base salary range for this role is. $62,000 – $95,000. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.

About Descript

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 125 — with a proven CEO and the backing of some of the world’s greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital). 

Descript is the special company that’s in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

Benefits include a generous healthcare package, catered lunches, and flexible vacation time. We currently have offices in San Francisco and Montreal, and are open to folks working remotely between PT and ET time zones. Whether you love WFH or can’t wait to get back to being in person, we’re interested in offering an environment that works for you.

APPLY HERE

Community Support Manager

At Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2019, our mission is to remake Consumer Electronics to respect people and the planet.

Our first product is the Framework Laptop, a thin, light, high-performance notebook that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we’ve launched the Framework Marketplace to enable an ecosystem of parts and modules. We’ve seen a fantastic reception to our first product from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and Wirecutter, along with landing on the cover of TIME’s Best Inventions of 2021. As a company, we made #35 on Fast Company’s Most Innovative Companies of 2022.

We come from successful consumer electronics startups including the founding team of Oculus, and we recently closed an $18M Series A fundraising round to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we’re in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!

The Position

We’re looking for a fantastic Community Support Manager to join the Framework Customer Experience Team to foster and provide support to the wonderful community of customers and developers using our products. This includes managing and moderating our rapidly growing community forum, jumping into our Discord server, social feeds, and subreddit, and being the bridge between our internal support and quality teams and the online world. We’re looking for someone who has unstoppable positivity and enthusiasm along with the technical knowledge to engage on complex hardware and software topics.

This is a remote position open to anywhere within the US.

Responsibilities

  • Moderating and managing the Framework Community, encouraging positive discussion and debate.
  • Participating in our social feeds and pages across Facebook, Instagram, Twitter, YouTube, and Reddit to be a voice for the company and our brand.
  • Contributing to our knowledge base and proactively capturing new issues and solutions identified by community members.
  • Monitoring trends in potential technical or quality issues and collecting data for internal engineering and operations teams.
  • Providing support and partnership for our repair shop and hardware developer communities.
  • Capturing and condensing community sentiment and desires to help inform future product development.
  • Inventing and kicking off new community initiatives to drive our mission of remaking Consumer Electronics to respect people and the planet.

Requirements

  • 2+ years of experience managing and providing top-quality support to highly-technical communities or social feeds online.
  • 1+ years of providing software compatibility support for Microsoft Windows and various Linux distributions.
  • Deep familiarity and enthusiasm around PCs, spanning hardware and software.
  • An incredibly positive approach to providing feedback and support and wrangling challenging people problems.
  • Previous experience with forum software, social feed moderation, and support ticketing systems.
  • A love for writing and great technical and creative English communication skills.
  • An understanding of how to adopt the brand voice of the company.

Nice-to-haves

  • A passion for environmentalism, repair, DIY, and/or PC gaming.
  • Expertise at support automation and setting up new community and support systems.
  • Experience architecting and managing online programs focused on 3rd Party hardware development.
  • Experience creating and curating photo and video content for communities.
  • Fluency in languages beyond English and familiarity with working with multi-lingual international communities.
  • Experience working in a startup environment.

What we offer

  • Competitive salary and equity
  • Flexible work hours and locations
  • Be an early member of Framework’s team and get to shape the strategic direction of our operations
  • The chance to work at a startup that is fixing the consumer electronics industry

$60,000 – $120,000 a year

APPLY HERE

Release of Information Coordinator

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

You will be a critical team member on Lyra’s growing Records Team to support internal stakeholders in fulfilling Lyra’s mission to bring mental and emotional health solutions to large employer sacross the country. This is a full-time role that can be located at headquarters in SF BayArea (Burlingame, California), or remote, and will report to the Manager, ROI Operations. You will be expected to work in a fast-paced environment, ensuring consistent engagement with the team to support the client/customer experience.

The ideal candidate is highly proactive, extremely organized, thrives in a fast-paced and exciting environment, and has a desire and ability to learn new things, grow with the company, and provide effective, timely support to our clients and customers. Helping people is second nature (right after being organized).

Responsibilities

  • Monitor, assign, and respond to incoming email correspondence
  • Reply to questions and status requests from clients and internal stakeholders
  • Initiate intake and logging of third party requests for client records
  • Serve as a liaison between the Records Team and clients/internal stakeholders, handling escalations
  • Provide non-technical support to clients and internal stakeholders regarding the ROI process
  • Perform other duties as assigned.

Qualifications

  • 3+ years of customer service experience
  • Some college or degree preferred
  • Prior experience with release of information is a plus
  • Prior experience working with sensitive information and demonstrated capability to maintain confidentiality, including protected health information, corporate records, and personally identifiable information. Proficient with G Suite – specifically Sheets and Excel
  • Experience working with CRM tools, including Salesforce CRM, and other internal tools such as Confluence, Jira, Slack 
  • Excellent communication skills, including demonstrated capabilities in professional and courteous communications with others in real time (phone and messaging) as well as through written channels
  • Additional familiarity with the following is preferred:  Medical terminology and ICD-10 codes preferred, Ability to use an electronic health record and practice management System, Ability to maintain a high level of engagement in a virtual work environment while being a team player who brings a positive attitude to the workplace.

$26 – $39.90 an hour

As a full-time Release of Information Coordinator, you will be employed by Lyra Health, Inc. The anticipated hourly rate for this position is $26.00 – $39.90. The base rate is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)

-Lyra for Lyrians; coaching and therapy services

-Equity in the company through discretionary restricted stock units

-Competitive time off with pay policies including vacation, sick days, and company holidays

-Paid parental leave

-401K retirement benefits

-Monthly tech stipend

-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!

APPLY HERE

Senior Benefits Specialist

Our People Team is key to the growth of GOAT Group as the company continues to expand globally. Through our innovative programs and data-driven strategies, the company is committed to building a culture that is inclusive, cooperative and motivating. As a member of this team, you will play an indispensable part in our company’s future by matching talent to the right roles as well as cultivating an environment in which all of our employees – across our warehouses, Flight Club retail stores and corporate teams – are able to thrive. 

Role Overview

GOAT Group is seeking a Senior Benefits Specialist who will be responsible for planning and executing the day-to-day operations of the company’s benefits programs in addition to being the main contact and  administrator for leaves of absences.

In this role, you will:

  • Manage and administer all aspects of employee benefits programs, including but not limited to 401(k), medical, dental, vision, FSA, disability, life insurance and accidental death policies
  • Respond to employee questions related to claims issues, plan eligibility, and life event changes
  • Support the open enrollment process, including HRIS setup/configuration, employee communications, conducting system testing, and answering employee questions
  • Manage monthly benefit invoicing including reconciling to ensure accuracy of payments made
  • Prepare and file required government reports, such as Form 5500 and ACA reporting
  • Regularly conduct benefit audits, and review benefits’ file errors to correct issues as needed
  • Conduct bi-weekly payroll audits to ensure all benefit deductions are appropriately deducted from employee paychecks; partner with the payroll team to resolve discrepancies
  • Monitor Evidence of Insurability form status and update approved coverages
  • Manage leave of absence program, partnering with HR Business Partners and legal as necessary in addition to continuously improving the process
  • Partner with internal immigration point of contact as needed for visa transfers & renewals, LCA postings, and maintaining PAFs
  • Assist with and/or manage implementing new benefit programs and suggest changes to current programs
  • Create standard operating procedure documents for Benefit programs
  • Coordinate regular on-site/virtual benefits education sessions
  • Develop and deliver communication materials and educational resources to help employees understand their benefits and wellness options
  • Other benefits support as needed

We are looking for:

  • 5+ years of experience in Human Resources with knowledge of benefits plan general structure along with employee leave administration
  • Knowledge of Federal and State governing regulations including FMLA, ADA, ACA, ERISA, IRS §125 Cafeteria Plans, HIPAA, and experience administering benefits plans
  • Ability to efficiently perform several tasks concurrently and work independently in a deadline driven environment
  • Ability to problem solve complex benefits and leave of absence issues
  • High level of organization and attention to detail
  • Excellent written and verbal communication skills
  • Experience with UKG/PlanSource is a plus
  • Global benefits experience is a plus

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$74,300—$92,800 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

Fraud Specialist II

At GOAT Group, our Fraud team is essential in maintaining trust between our buyers and sellers. Tasked with everything from auditing purchases to verifying credit card information, you will be part of a group dedicated to protecting our customers as well as the integrity of our platforms. In this vital role, you will use best-in-class technology alongside our own proprietary analytical models to ensure superior fraud prevention.

In this role, you will:

Review all orders utilizing fraud tools on a daily basis in a timely manner to identify valid and fraudulent transactions while adhering to department and company service level agreements
Maintain or exceed minimum review volume expectations with minimal errors, complaints, fraud alerts and chargebacks
Review and study various notifications and escalations to identify fraudulent transactions
Provide timely and accurate responses to emails and/or voicemails to ensure that customers are getting the best service especially when being asked for verification, etc
Maintain accurate and thorough records of any and all restrictions placed or refunds processed
Work with fraud leadership to evaluate or develop tools and infrastructure to enhance the ability to detect fraudulent activity proactively
Reporting activity and fraud trends
Work closely with other members of the team to continuously improve internal processes whenever necessary
Maintain effective working relationships across internal and external departments as necessary
Maintain a positive attitude and be willing to adjust daily responsibilities to meet the needs of the business
Must be able to work weekends and non-traditional shifts. Morning shifts and evening shifts available. Typical operations hours are 8a-8p local time. Holidays may vary
We are looking for:

1+ years of related experience with fraud prevention, fraud data analysis, investigations, or risk management
1+ years reviewing orders, identifying fraud trends and creating fraud rules
Proven skills with Spreadsheets or Excel (Intermediate to Advanced)
Ability to think analytically, logically and make accurate decisions
Excellent attention to detail with consistent accuracy
The ability to take direction and follow stringent processes and regulations
Must be highly organized and have the ability to meet critical deadlines in a fast paced environment
Excellent communication skills, both verbal and written
Self-starter, requires little to no supervision and comfortable taking initiative while quickly grasping concepts, processes and ideas
Must be able to work within a team environment and be a team player
Consistently go the extra mile to provide a positive consumer experience
Strong proficiency working with web browsers and web based tools
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

Digital Authentication Associate (Part-Time)

About the Team

At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic.

Responsibilities:

Authenticate listings
Review and authenticate listings before they are available for sale
Remove unsafe listings or listings that don’t meet our marketplace standards
Ensure that listings are accurately described (size, condition) and in the right strata
Respond to community and marketing requests for additional item moderation
Review authentication defect reports to understand the nature of inauthentic items that made it through the authentication process to support the team’s continuous improvement efforts
Train and develop authentication skills
Stay up to date on how to authenticate specialty brands
Attend training or mentorship sessions with team leads to increase brand and authentication knowledge
Host training or conduct mentorship sessions to contribute to team learning
Contribute to company-wide initiatives and OKRS
Understand how authentication work affects defect rate and metrics for the item authentication team overall
Recognize how authentication volume affects SLA and metrics for the item authentication team overall
Other duties as assigned
We are looking for:

Strong knowledge and interest in streetwear, new & vintage fashion
Strong authentication abilities in at least three distinct designers
Enthusiastic about Grailed and/or power user of Grailed platform
Professional: Impeccable judgment when trusted with sensitive, non-public data and information
Exhibit Grailed Values: Ownership, Empathetic Approach, Continuous Improvement, Solutions Focus, and Community Driven
Your performance will be measured on:

How accurately and efficiently you can authenticate listings
Requirements:

Work eligibility
Background knowledge about the product; you bring expertise to the team
Availability to work weekends and holidays (as scheduled)
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
Hiring Range:
$20—$20 USD
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 50 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

Premium Billing Specialist

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment. 

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. 

What We Offer You:

  • A culture that values employees and celebrates, empowers, and inspires a diverse workforce
  • Outstanding comprehensive benefits package
  • PTO provided at date of hire
  • 11 paid holidays
  • 401(k) with up to 6% match; fully vested from day 1
  • Remote opportunities with company-provided equipment
  • Team-oriented, collaborative group of peers
  • Career advancement opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Inclusion Council and Employee Resource Groups
  • Recharge Days and Volunteer Time Off
  • This is a remote position.
  • This is a multi-level position.

Life Takes You Places!  Are you ready to join us?

The base salary range for a Premium Billing Specialist I is $35,000 to $44,000.  Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, and competencies. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

A Premium Billing Specialist I will:

  • Reconcile and process premium billings and balances daily reports.
  • Prepares system-generated individual premium billings for mailing. 
  • Maintain and research premium suspense as well as premium refunds and correspondence. 
  • Prepare necessary correspondence for conservation of individual products.

Essentials Duties:  

  • Analyze, process and accurately reconcile and post group payments in a timely manner.
  • Analyze and research suspense on the groups to ensure premiums are posted correctly.
  • Complete Payment Audits for groups in MS Excel.
  • Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis. 
  • Have excellent written communication skills, strong product knowledge and procedure expertise.
  • Work collaboratively with internal customers to meet established departmental service level goals.
  • May perform other duties as assigned based on department needs.

Required Knowledge, Skills, and Abilities:

  • Outstanding research and reconciliation skills
  • 10-key by touch skills 
  • Intermediate MS Excel skills 
  • Excellent verbal and written communication skills and ability to compose professional correspondence 
  • Excellent problem solving and research skills
  • Ability to maintain attention to detail and maintain a low error rate
  • Ability to prioritize tasks, multi-task and handle deadlines
  • Ability to handle confidential information
  • Ability to perform accounting research in servicing system

Required Education and Experience:

  • High School Diploma or Equivalent
  • 1 to 3 years general accounting, payroll, or accounts payable experience;  Bachelor’s degree may be substituted for experience requirements
  • Or, equivalent military experience

Preferred Education and Experience:

  • LOMA 280 & 290; FLMI
  • Some college course work

APPLY HERE

Research Assistant I

The JFK School of Psychology and Social Sciences (JFKSOPSS) at National University seeks applications for a part-time research support assistant position. This is a temporary position funded on a NU internal grant provided by the Faculty Research Support Award (FRSA) and/or the Templeton Foundation Grant. The research support assistant will be responsible, in collaboration with and under the oversight of the Principal Investigator (PI) on the grant, for identifying and completing all tasks that lead to the project’s success.

The part-time research support assistant will serve as a support assistant to the PI and research assistant in tasks related to the success of the project. The candidate will collaborate with the PI and other team members to identify tasks and strategize operations to achieve successful completion in a timely manner. The part-time research support assistant will provide intellectual support to the functioning of the grant project, but ultimately follow the decisions of the PI and/or team. The candidate will work autonomously for substantial lengths of time.

Essential Functions:

  • Transcript and Code Qualitative Data.
  • Contribute intellectually to project processes and outcomes.
  • Assist with literature review for research / publishable documents along with other documentation and paperwork as needed.
  • Implement project tasks including data collection (e.g., surveys and interviews), transcribe and edit, analyze, and store participant data.
  • Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

  • Bachelor’s degree preferred in cognitive science, psychology, biology, or related fields.
  • Experience with the methods of experimental psychology and mixed methodological research approaches preferred but not required.
  • Experience working in a technology-driven enterprise preferred.
  • All skills, abilities, and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

  • Skills in Qualitative and Quantitative Data Analysis using NVivo, SPSS, or other data analysis software.
  • Transcription Skills.
  • Skills in verbal and written communication.
  • Critical-thinking and decision-making.
  • Excellent organizational and communication skills, with a proven ability to provide timely, accurate information on a variety of academically oriented subjects to both internal and external constituents.
  • Experience in healthcare settings preferred.
  • Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
  • Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
  • Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and/or external partners to accomplish business objectives. 
  • Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
  • Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals, and objectives.
  • Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community.
  • Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
  • Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook. Experience using Student Information System (SIS) such as SOAR/Peoplesoft systems.

Location: Remote

Travel: Travel required as necessary (e.g., conference presentations).

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. 

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

APPLY HERE

Program Evaluator

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit www.cdcfoundation.org for more information.  

The CDC Foundation is working with CDC and state and local authorities to provide surge staff to support surveillance, prevention and response activities within the Overdose Data to Action (OD2A) program. The CDC Foundation seeks candidates for a Program Evaluator. The Program Evaluator will be responsible for designing, implementing, and maintaining a framework and process for monitoring and evaluating projects within the Overdose Data to Action team.

Job Highlights

  • Position Title: Program Evaluator
  • Location: Remote, Pima County, AZ
  • Region: 9
  • Position End Date: 06/30/2024
  • Salary: $55,000, Plus Benefits

Minimum Qualifications

  • A Master’s degree in public health is preferred, in the social sciences or a related field with a minimum of 2 years of related work experience.
  • Or A Bachelor’s degree in the social sciences, Public Health, or a related field and 3 years of related work experience
  • Self-motivated with exceptional organizational skills and high attention to detail
  • Demonstrated knowledge in designing and conducting program evaluations.
  • Demonstrated knowledge in overdose prevention, substance use disorder treatment, harm reduction, recovery, and/or drug policy.
  • Ability to prioritize and coordinate multiple facets of project development and implementation.
  • Collaborative, interpersonal, and teamwork skills; ability to develop productive relationships with colleagues, stakeholders, and partners.
  • Ability to anticipate roadblocks and independently resolve.
  • Ability to work collaboratively with technical experts, administrators, external partners, and the public.
  • Strong cultural competency and collaboration skills with the ability to work effectively in an environment with diverse cultures, multiple perspectives, and competing needs.
  • Experience applying an equity lens or conducting an equity review to evaluate and inform public health strategies and approaches.
  • Demonstrated ability to work well independently and within teams.
  • Experience working in a virtual environment with remote partners and teams.
  • Proficiency in Microsoft Excel, Word, PowerPoint, Teams, and Zoom
  • Has experience working with cloud-based interfaces

Responsibilities

  • Involvement in design, evaluation, and reporting on program progression.
  • Develop data collection protocol and instrumentation necessary to conduct program evaluation.
  • Develop, maintain, and implement approved evaluation plans (including the establishment of milestones)
  • Design and develop data collection and program evaluation tools.
  • Collect qualitative and/or quantitative data.
  • Conduct routine quantitative and/or qualitative program process and outcome data analysis.
  • Draft written reports and presentations related to the evaluation process and findings.
  • Apply evaluation results to help advance program improvement by working closely with program staff.
  • Prepare and conduct meetings and presentations effectively and professionally.
  • The basic understanding of analytics will be needed in this role.

Special Notes

  • This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs once written approval is received by both the CDC Foundation and Pima County in order to best support Pima County in their public health programming

APPLY HERE

Continuing Education (CE) Coordinator

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

The Continuing Education Coordinator will work with both internal and external clients to support the compliance and oversight of accredited educational offerings for healthcare professionals, including physicians, nurses, pharmacists, optometrists, and dentists. Clients include on-staff medical affairs, account executives, program managers, meeting planners, outcomes team, and marketing teams, as well as representatives from outside organizations with which PER collaborates to develop certified medical education.

Responsibilities:

The function of the CE Coordinator includes but is not limited to implementation of the following tasks:

  • Facilitate planning meetings with Medical Affairs as well as outside organizations.
  • Monitor all aspects of the planning and execution of accredited activities for compliance with ACCME standards and/or standards/requirements for other accrediting bodies
  • Work collaboratively with Meeting Planners and Exhibits Manager
  • Manage tasks and timelines through to completion of an activity/event/conference
  • Facilitate the creation of CE front matter information
  • Facilitate review and mitigation of planner/faculty/staff disclosures 
  • Review and approve conference marketing material content, helping to finalize and post marketing and registration materials.
  • Complete applications for additional forms of continuing education credit, including Maintenance of Certification (MOC), COPE, CBRN, AOA, AAPC, JCAHPO, ADA CERP, and others as they arise.
  • Facilitate review of presentation content
  • Prepare the required accreditation information for inclusion in onsite materials
  • Create evaluation templates and evaluation summary reports
  • Assist with invoicing external partners and clients
  • Solve problems and manage client expectations
  • Collaborate with Accreditation Director to ensure ACCME annual report is submitted each year
  • Assist Accreditation Director with reaccreditation process
  • Comply with Company SOPs and participates in the implementation of new SOPs
  • Other duties, as assigned

Qualifications:

  • Bachelor’s Degree
  • Minimum 2-3 years’ experience in continuing medical education, with at least 3 years’ experience working in an ACCME, ANCC, or ACPE provider environment
  • Deep knowledge of ACCME and other relevant, regulatory standards governing the development of CME/CE activities
  • Strong problem-solving skills and the ability to work independently to ensure work is completed on time, at the highest level of quality, and within prescribed parameters
  • Excellent communication skills (written & verbal in English)
  • Excellent computer skills, including proficiency with the Microsoft Office Suite (eg, Outlook, Word, Excel, PowerPoint)
  • Experience with Workfront and/or other web-based project management tools preferred
  • Self-motivated, team player, highly organized and detail oriented, with impeccable time management skills and ability to multitask and prioritize/reprioritize, thrives in a highly deadline-driven environment
  • Deadline driven, results-oriented, accurate, and analytical
  • Highly organized
  • Ability to manage multiple projects and conflicting priorities
  • Thrives in a fast-paced, deadline-driven environment
  • Highly results- and service-oriented

Physical requirements and work environment

  • Minimal travel (<5%)
  • Can be remote or hybrid

APPLY HERE

Policy & Process Analyst

The Policy and Process Analyst designs and develops end-to-end process maps, standard operating procedures and business policy documents in consultation with subject matter experts, business leadership and legal/regulatory resources. Responsible for creating clear, understandable documentation that translates complicated processes into coherent, step-by-step explanation for a target audience. The Analyst is responsible for developing, maintaining, and updating Operations policies and procedures, process maps, workflows, and job aids that improve performance, drive adherence, improve quality and reduce risk.

Duties & Responsibilities:

  • Writing, formatting, editing, and validating various technical documents.
  • Ensuring all documentation uses standard templates.
  • Interpret Technical Data – Analyzes and interprets technical data to determine relevant material for publication by collaborating with subject matter experts.
  • Identifying and maintaining proper version control for all documents.
  • Facilitates discussions/meetings to support business process planning (i.e. current state process mapping, future state process design, root cause analysis, etc.)
  • Works with stakeholders and key staff across departments and at all levels to document current and future state workflows, incorporating regulatory requirements, quality, and efficiency within design.
  • Responsible for process definition, modeling, analysis and improvement across multiple operational areas.
  • Translate recorded working sessions, side chair observations and workgroup discussions into step by step documentation.
  • Use critical-thinking skills to reach objective conclusions and independent decision making.
  • Influences the delivery and change management of systems through knowledge of existing business processes and future state system effect on processes.
  • Develops and maintains an inventory of business processes within department standards, in accordance with business decisions, technology changes and annual audits.
  • Provides process leadership to one or more business areas at all levels of the organization.
  • Analyzes processes for efficiency and effectiveness; provides solutions for minimizing complexity and waste, based on thorough analysis.
  • Responsible for appreciating and understanding end to end processes to ensure that sub optimization of the whole doesn’t occur during process improvements in their area.
  • Assists with change management during process improvements.
  • Contributes to the development of operations training curriculum.
  • Breaks down walls and finds the root cause of process inefficiency.
  • Manage approval cycles and business owner signoffs.
  • Develops documentation with little supervision and rework.

Minimum Qualifications:

  • High School diploma or GED equivalent from an accredited institution.
  • Proficiency in Microsoft Office programs including Outlook, Word, Excel, PowerPoint.
  • Previous work experience interpreting business process and standard operating procedures; developing procedural documentation, process maps; and leading/facilitating workshops, focus groups and discussions.
  • Demonstrated business process reengineering skills.
  • Experience analyzing business processes, workflows and business requirements documentation.
  • Experience with Visio where you have reviewed or created flow charts  
  • Experience with SharePoint  or other similar document sharing platforms
  • Experience gaining alignment for support and collaborating with different teams at varying levels for follow up

Preferred Qualifications:

  • 1+ year(s) of Business Process Analysis and documentation.
  • Bachelor’s degree from an accredited institution, preferred focus study area in Education, healthcare Administration, Business Administration or relatable field.
  • Proven ability to build and facilitate relationships at all levels of the organization.
  • Superior communication skills, both written and oral. Ability to multi-task.
  • Ability to master or become a product expert quickly.
  • Experience in business process optimization with deep experience in two or more areas of Healthcare/Health Plan customer service, enrollment, billing and/or claims processing.
  • Experience with Six Sigma project management philosophies a plus.

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $65,600 – $94,775
  • All Other Locations (within approved locations): $58,300 – $86,700

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

APPLY HERE

Corporate Accounts Receivable Specialist

This position reports to the CFO. The Corporate Accounts Receivable Specialist ensures effective billing and collection of Client accounts, initiating proactive measures that result in account or open balance resolution and providing issue feedback and support to Operations, Sales, Client Success and Accounting. In addition to managing billing and collections, they will proactively review and analyze client revenue and collection trends. This will include, but not limited to, analysis of revenue and revenue per trip. The Corporate Accounts Receivable Specialist will escalate key findings in their analysis to the appropriate team leaders. The Corporate Accounts Receivable Specialist will also manage the setup and maintenance of clients within our invoicing and accounting systems.

The Corporate Accounts Receivable Specialist will also be involved with sales tax research and filings, work-paper preparation for the annual budget and audit, other accounting duties and analysis and interacting with several other functional areas within the company.

Quick Med Claims is headquartered in Pittsburgh, PA.  This is a remote position.

Requirements

Education

Associate degree in business or related field preferred, however equivalent combination of education and experience sufficient to successfully perform essential duties will be considered.

Experience

2-4+ years billing and collections experience; business to business preferred

Knowledge, Skills, Abilities

  • Good computer skills, including proficiency with MS Office, particularly Excel, and various financial systems.
  • Strong ability to research and resolve account discrepancies.
  • Analytical and problem-solving skills.
  • Strong organizational and time management skills. 
  • Ability to handle multiple tasks and quickly adapt to changing priorities.
  • Basic knowledge of financial accounting principles and standards of practices.
  • Ability to work in a fast-paced environment.
  • Knowledge of general ledger and account coding.
  • Financial analysis skills including but not limited to G/L and budget reporting, and month-end close.
  • Attention to detail, accuracy, organization.
  • Data entry.
  • Excellent communication skills (both written and verbal).
  • Ability to interpret and apply laws, rules and regulations impacting finances & operations.
  • Operating standard office equipment.
  • Preparing reports.

Essential Duties & Responsibilities

  • Generate and distribute monthly billings to all clients.
  • Review and analyze client accounts to ensure outstanding balances are in compliance with terms.
  • Make collections calls and send e-mails to clients to ensure timely payments.
  • Post cash received to client accounts within Quick Med Claims’ accounting system.
  • Work with CFO to ensure compliance with sales tax requirements and manage the regular filings.
  • Build and maintain relationships with external and internal (Sales, Operations, Client Success etc.) customers.
  • Investigate, document, communicate, report and resolve issues impacting prompt payment of invoices and/or disputed items.
  • Ensure that fee schedules are monitored and up to date.
  • Contribute and participate in meetings with management and/or customers to advise and make recommendations on risk mitigation and/or other issues impacting the timely collection of receivables.
  • Period Close Activity – Manages the monthly closing of billings and receivables. Develops metrics surrounding billing and collection activity to assist management with periodic reporting.
  • Team Player – Provide support and guidance to other members of the finance team, as well as other employees outside the Finance department. 
  • Projects – Participate in and contribute to special projects as required by management.
  • Adhere to all QMC HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information.

Other Responsibilities 

  • Performs other related duties as assigned.

APPLY HERE

Social Media Assistant

Use your marketing skills to change the world for animals. PETA is seeking an administrative social media assistant who can help keep our social media team organized and forward-thinking; and help meticulously maintain our media archives along with our presence across a variety of platforms. PETA is the most engaged-with advocacy organization on social media and reaches nearly 150 million people each month with hard-hitting emotional animal rights content, you’ll help animals by keeping their message front and center and assisting the social media team on sites like Instagram, Facebook, Twitter, and Pinterest.

Who is PETA’s social team?

Our social media team is comprised of content creators and managers who strategize and create engaging content that helps spread awareness for animals in need, as well as correspondents who communicate with hundreds of curious people online every single day. In 2019, we won Audience Honor in the Shorty Awards meme category and Honorable Mentions in PR News’ Social Shake Up Show’s Crisis Management and Best Tweet content categories, in 2020 we won NYX Marcom’s award in the Social Marketing / Communications category. Our work has been featured in countless media outlets from Late Night with Seth Meyers to CNN to BuzzFeed to the Late Show with Stephen Colbert. PETA is the most engaged-with charity on social media and reaches nearly 150 million people each month with hard-hitting emotional animal rights content. So, there is no question that if you join our team you will be making an impact.

Primary Responsibilities and Duties:

• A portion of your everyday will be researching current trends in social media, staying on top of things like the latest meme, and creatively applying that knowledge to PETA’s efforts.

• Maintain usage rights for photos shared on social media (archive photos, track down permissions from third parties, maintain professional contacts, etc.) 

• Assist with tracking and analysis of PETA’s social media efforts. 

• Assist with fact-checking for social media team. 

• Maintain editorial calendar of holidays for the social media team’s consideration. 

• Take and distribute extensive notes for the social team.

• Assist with live social media coverage across platforms.

• Participate in the social media team’s brainstorming meetings.

• Perform any other administrative duties assigned by the supervisor.

Requirements

• College degree in a related field or equivalent experience.

• Minimum of one year of experience in an office environment.

• You must have extensive knowledge of social media and working knowledge of the Internet.

• Proficient computer skills and familiarity with Microsoft Office software. 

• Excellent writing and organizational skills: on social media, you have less than three seconds to grab someone’s attention, so every detail counts! 

• Proven ability to conduct and analyze marketing research.

• The content on our social media pages often reaches more people than any of our other online channels. Working with these pages is a HUGE responsibility, and you must be confident and ready to take it on while being open to feedback on how to improve. 

• You’ll be working quickly and navigating a large organization with many goals. We need a go-getter with a passion to work both independently and as part of a team.

• You must have the proven ability to prioritize work, handle multiple tasks, work well under pressure, and meet deadlines. 

• Social media moves at the speed of light, you must really be able to crank out high-quality work within short timeframes. 

• You’ll be responsible for getting our message out to the mainstream audience, so you must know PETA campaigns and animal rights issues inside and out. 

• You must support PETA’s philosophy and have the ability to advocate our positions on issues professionally.

• Commitment to the objectives of the organization.

The hourly pay range for this position is $15.45 – $19.10 per hour. The ultimate hourly pay within this range that will be offered to a qualified candidate will be determined based on the candidate’s experience and the cost of living in the area in which the candidate will live and work. 

APPLY HERE

Data Management Specialist

We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job handles the input of all data into the Human Resources (HR) systems and ensures all data is accurate, approved, and entered in a timely manner. Assumes responsibility for identifying data issues, and working with appropriate parties on an effective resolution. Regularly reviews HR databases and identifies necessary updates while working with other corporate HR or Information Technology (IT) members. Assumes responsibility for the scanning of employee personnel files, auditing employee files, and performing regular audits and reconciliation of HR data.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
 

Education 

Required – High School diploma or equivalent

Preferred – Some college coursework

Work Experience 
Required – Three years of experience in operations, including experience providing customer service as well as entering data into HR systems
 

Knowledge Skills and Abilities (KSAs)

  • Must have computer skills and dexterity required for data entry and retrieval of information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Strong interpersonal skills.
  • Working knowledge of HR operations and HR transactions.
  • Strong focus on customer service with the skills to handle multiple data requests in a timely manner.
  • Skills to deal with ambiguity and work with diverse people.
  • Excellent organizational and documentation skills.
  • Excellent analytical and problem solving skills.
  • A strong attention to detail with the skills to maintain objectivity under pressure .
  • Ability to learn HR systems and master a computerized data entry system.
  • Skills to identify and analyze issues based on system data or other available information .
  • Skills to handle confidential information.
  • Ability to works as a team member and collaborate effectively with other members.
  • Good judgment to identify when data-related issues need to be escalated.
  • Ability to work variable hours when needed, such as nights, evenings weekends, holidays, extended shifts.

Job Duties

  • Inputs HR data into all HR systems.
  • Review paperwork and assist with required scanning and indexing.
  • Identifies effective resolution of data and workflow issues.
  • Updates data in all HR Systems.
  • Communicates and manages HR data.
  • Manages system payment process by identifying overpayments when agreements are not fulfilled and plans course of action to recover payments.
  • Ensures system efficiency through reporting to identify and investigate payment discrepancies.
  • Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

APPLY HERE

Content Specialist I

Optimal Blue, is a leading provider of secondary market solutions and actionable data services,  delivers even more innovative and integrated solutions to transform the mortgage and secondary market industries.

LOCATION

Highly prefer candidates work from our Plano, TX office. Local candidates will have flexibility to work remote up to three days per week. Non-local candidates may work remotely with expected travel to the Plano, TX office up to once per year.

SUMMARY

Reading, interpreting, inputting, and maintaining mortgage investor product matrices, underwriting guidelines, rate sheets and bulletins in a proprietary product and pricing engine system.

RESPONSIBILITIES

  • Responsible for managing investor guideline and rate sheet information and analyzing the content to ensure accuracy prior to implementing them in the system
  • Implements and maintains investor products definitions and attributes
  • Implements and maintains investor underwriting guidelines, rate sheet adjustments and SRP schedules Reviews investor rate sheet and guideline updates via comparisons software to determine if changes to the system are required
  • Tests tasks and functionality of content data, and conducts audits as necessary
  • Identifies specialty products and non-QM products to determine whether those products can be supported
  • May be responsible for other miscellaneous projects
  • Performs other related duties as assigned

MINIMUM REQUIREMENTS

  • Bachelor’s degree or the equivalent combination of education, training, and work experience
  • Requires 0-3 years of business or related work experience

PREFERRED QUALIFICATIONS

  • Mortgage industry experience; underwriting, secondary marketing, or origination industries 
  • Strong quantitative skills with solid grounding in basic mathematical concepts
  • Knowledge of mortgage underwriting or origination industries and/or financial services industry preferred. Understanding of data integrity, including data extraction, manipulation, analysis, and reporting
  • Outstanding verbal and written communication skills to technical and non-technical audiences of various levels within the organization (e.g., executive, management, individual contributors) as well as outside the organization
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, and time management skills
  • Ability to work independently while delivering high-quality work and meeting planned deadlines
  • Possesses a good understanding of technologies required to support products
  • Familiar with competitors and their products
  • Strong attention to detail

Business Unit:OB – Product & Pricing Engine (PPE)

FLSA Designation (US Only):Exempt

Salary Range (US Only):The estimated base salary range for this role in the United States is $56,000.00 – $84,000.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.

Other Compensation (US Only):Not Applicable

Benefits (US Only):Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

Time off (US Only):The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

Perseus, an operating group of Constellation Software Inc., acquires independently managed software companies around the world. It provides them with the strategic guidance and financial security they need to become leaders within their respective markets.

“We believe that small businesses should stay small. While other purchasers of business seek economies of scale through centralization, we have taken the opposite approach. We believe that potential is maximized when teams are allowed to remain small. This enables the General Manager of the business to be empowered and remain in control of all levers necessary to guide his/her business.”
 

Mark Leonard
President, Constellation Software Inc.

APPLY HERE

Financial Data Analyst 2

Nordstrom Card Services is seeking a Financial Data Analyst in its Finance Analytics group. The ideal candidate will have strong financial, forecasting, and analytical skills, enabling them to extract actionable insights from a wide range of data sources. Familiarity with SQL queries and strong Excel and PowerPoint skills are essential, and statistical analysis in SAS or R is preferred.

Essential Functions and Work Duties

Analytics

  • Develop & refine forecasts for key business drivers using various data elements such as internal data trends, future business initiatives, and macroeconomic indicators
  • Explore raw data to provide actionable insights to the business. Illustrative analysis could be:
    • An exploratory deep dive as to why a key performance indicator has changed year-over-year
    • Sizing the expected benefit of a marketing campaign and/or acquisition effort
    • Reviewing the benefit of campaigns to identify how well they worked, and how they can be improved in the future
  • Create key performance indicators and metrics and measure over time.
  • Collaborate with other Card Services departments, as well as Nordstrom, Inc. departments, to advise management on materiality and timing of campaigns, customer-level performance trends, and development of forecasted expectations.
  • Design and prepare periodic and ad hoc reports, PowerPoint presentations, and exploratory analysis.
  • Analyze, collect, and assemble information deemed necessary to represent a variety of different courses of business directions and provide recommendations to management.

Expectations

  • Understand and apply fundamental concepts, general administrative principles, practices, and procedures of marketing and analytics.
  • Clearly communicate test results and recommendations to business stakeholders.
  • Work side-by-side with the marketing channel teams, advise on strategy optimization, accurately size campaign opportunities, and seek improved methods and processes for assessing the incremental contribution of campaigns.
  • Represent Finance Analytics on cross-functional project teams as assigned. 
  • A truth seeker. You ask why, and you question every assumption. If you’ve ever said “I just did it that way because an important person said so,” you won’t do well here. You will be asked to probe assumptions, question the status quo, and follow up on unexpected data results.

Competencies

  • Provide exceptional customer service through professionalism, ownership, and initiative.
  • Show commitment to team through collaboration and positive, and proactive communication.
  • Demonstrate productivity using time efficiently and effectively to deliver results.
  • Strong problem-solving skills and resourcefulness in tackling challenges.
  • Intellectual curiosity and a ‘do not stop until you solve the problem’ attitude.

Qualifications

  • Bachelor’s or advanced degree in Business, Finance, Economics, Applied Math, Statistics or related quantitative field.
  • 2+ years of experience in corporate finance, data analytics or management consulting
  • Strong computer proficiency, particularly in Microsoft Excel and PowerPoint.
  • Ability to source and work with large amounts of data from different data sources. SQL programming ability is required; statistical work in SAS or similar program is also preferred.
  • Ability to apply high-level analytical, statistical, and quantitative problem solving skills to a variety of different scenarios and make recommendations based on outcomes.
  • Ability to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.California: $76,500 – $144,500 Annually, Colorado: $76,500 – $125,500 Annually, Nevada: $76,500 – $125,500 Annually, New York: $76,500 – $144,500 Annually, Rhode Island: $76,500 – $125,500 Annually, Washington: $76,500 – $144,500 AnnuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

APPLY HERE

Record action videos with your iPhone in United States

AI Trainers – Domain Experts – Data Collection /Independent Contractor – Project Based/ Remote
About Appen

Appen, a global AI leader, stands at the forefront with a network of over a million skilled contractors spanning 130 countries. We leverage cutting-edge AI-driven data annotation techniques to enhance AI systems for major tech companies and various industries. Our core values include a commitment to ethical AI and fostering a diverse and inclusive environment.

In project Mendota, we are looking for short 3-20 second action shot videos of people (adults and children), such as blowing a candle, kicking a ball, playing in the water, etc. If you can think it and it screams action shot, we want to see it!

You can submit a maximum of 5 action shot videos (1 action shot per video) using our Appen Mobile app.

REQUIREMENTS:

  • Adult: 18-64 years old
    -Minors: 0-17 years old
    -Hardware: iPhone 12 or newer (older models and versions are not acceptable)
    -Software: iOS 16 or higher
    -Camera resolution is set to 4k, 30fps
    -Stable internet connection

PAYMENT:
The pay rate range you see listed in the job post indicates the pay rate per accepted video (lowest rate) and the maximum you can earn if you submit 5 videos and they are all accepted after our quality-checks (highest rate). Amounts listed in USD.
$5 – $25 one-time

One-time text collection task in the US

About Appen

Appen, a global AI leader, stands at the forefront with a network of over a million skilled contractors spanning 130 countries. We leverage cutting-edge AI-driven data annotation techniques to enhance AI systems for major tech companies and various industries. Our core values include a commitment to ethical AI and fostering a diverse and inclusive environment.

Become a part of the real-world conversations that will transform how chatbots interact. Join Project CHUR to enhance chat agent responses! We need people from the US who can interact with various chatbots on different websites.

Data collected for this project will be used to train machines to enhance customer support platforms. Your input will shape the future of chatbot technology!

If you are selected, you will receive a link to our tool to upload the conversations.

REQUIREMENTS:
-Fluent in English / Can communicate well over chat
-Has experience in using the chatbot feature of a website
-Can submit up to 24 conversations.
-A laptop/desktop computer to do the task

PAYMENT:
The task pay rate is $4. To earn the pay rate, you will need to pass our quality-checking phase according to the instructions. The pay rate is paid for each accepted conversation, which means in total you could earn 24 times this pay rate if you do the whole project according to our requirements.
$4 – $4 one-time

One-time video collection task in the US

Remote-United StatesAI Trainers – Domain Experts – Data Collection /Independent Contractor – Project Based/ Remote
About Appen

Appen, a global AI leader, stands at the forefront with a network of over a million skilled contractors spanning 130 countries. We leverage cutting-edge AI-driven data annotation techniques to enhance AI systems for major tech companies and various industries. Our core values include a commitment to ethical AI and fostering a diverse and inclusive environment.

In this project, you will contribute to the advancement of AI technology’s understanding of regional diversity. We also encourage you to submit LGBTQ+ related content as much as possible to promote inclusivity and enhance AI’s representation of diversity.

The videos you will send will include at least one person and belong to one of the following categories: weddings, religious activities – festivals & holidays, clothing, food, sports, and pride parades.

You can submit 1 to 18 Live Photos/videos, each with a duration of 3-10 seconds (you can cut long videos). We would prefer Live Photos instead of normal videos.

Those can be videos you already have on your device or new ones taken for the project, as long as the videos are taken naturally.

You will use our Appen Mobile app on your iPhone, iPad, Android phone or Android tablet.

The task should only take between 10 minutes to 1 hour, depending on how many Live Photos/videos you will submit and whether you already have them existing or need to capture new ones.

REQUIREMENTS:

  • Must be 18 years old and above
  • Owns an iOS device with Live Photos capability (iPhone 6s & later, iPad 5th gen. & later, iPad Air 3rd gen. & later, iPad mini 5th gen. & later, iPad Pro models from 2016 & later) OR owns an android smartphone/tablet capable of capturing normal video at a resolution of 720p or higher

PAYMENT:
The payrate is the total amount you can earn for 18 accepted Live Photos/videos, not for each Live Photo/video. To earn the payrate, your session must pass our quality-checking phase according to the instructions provided to you. If your entire session is not accepted or you’re unable to submit 18 Live Photos/videos, you will be paid proportionally for each accepted submission.
$108 – $108 one-time

Social Media Specialist 

This role will be responsible for developing and executing social media strategy, content and engagement to build brand awareness for the Firm as part of the overall communication strategy. To be successful in this role, the incumbent must have a passion for social media management, with a solid grasp of platform best practices and emerging trends from both a branding and cultural perspective.

Why Ryan?

  • Hybrid and remote work options
  • Award-winning culture
  • Generous personal time off (PTO) benefits
  • 14 weeks of 100% paid leave for new parents (adoption included)
  • Monthly gym membership reimbursement OR gym equipment reimbursement
  • Benefits eligibility effective day one
  • 401K with employer match
  • Tuition reimbursement after one year of service
  • Fertility assistance program
  • Four-week company-paid sabbatical eligibility after five years of service

Duties and responsibilities, as they align to Ryan’s Key Results

People:

  • Assist in developing social copywriting in conjunction with marketing team to ensure accuracy and ensure optimized for the social tone of voice

Client:

  • Monitor company platforms for feedback and respond/direct as appropriate
  • Measure platform metrics to advise on engaging material to build organic growth of audience

Value:

  • Define and implement a corporate social media strategy focused on organic growth
  • Develop, implement, and execute social media strategies 
  • Curate, manage and own the social editorial content calendars that allows Ryan to have an always-on presence across our social channels
  • Responsible for understanding platform audience behaviors, interactive trends, best practices, and digital experiences with an eye towards social communities and their behaviors to guide marketing team on content development (written, graphic and interactive)
  • Conduct ongoing social media listening to keep a pulse on newsworthy content and monitor Ryan’s presence/stakeholder engagement
  • Strengthen Ryan’s brand awareness and consideration
  • Develop POVs for emerging platforms and major news updates 
  • Create and document best practices, social playbooks, and how-tos for social & community management, including workflows, tools, and responsibilities
  • Other duties as assigned.

Education and Experience:

  • A bachelor’s degree or equivalent work experience, with at least 3+ years of relevant experience in Communications, Marketing and/or related fields
  • Previous social media and community management experience, from managing a company/client’s social media presence to building a strong social media footprint
  • Previous experience using social media management platforms such as Hoot Suite, Sprout Social, etc.
  • Preferred candidate will have some base graphic design capabilities related to social media content.

Additional Skills and Experience:

  • Detailed-oriented, highly organized with the ability to manage multiple project deadlines efficiently with operational excellence
  • Proactive and highly motivated; demonstrating the ability and desire to work independently and confidently, but also as part of a team
  • A storyteller and copywriter with the ability to amplify a brand’s message through its social channels and beyond. 
  • Exceptional communication skills, both written and verbal
  • Ability to stay organized and easily adapt to assignments and deadlines in a fast-paced environment. 

Computer Skills:

To perform this job successfully, an individual must have experience managing social media content creation and strategy for LinkedIn, Facebook, Instagram and Twitter. Previous experience using social media management platforms such as Hoot Suite, Sprout Social, preferred. The ability to create light graphics using Adobe Illustrator and/or other graphic design/Photoshop tools is preferred.

Certificates and Licenses:

  • Valid driver’s license required. 

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

  • Standard indoor working environment.
  • Occasional long periods of sitting while working at computer.
  • Position requires regular interaction with employees at all levels of the Firm and interface with external vendors.

Remote position

* For Denver, CO-based roles, the base salary hiring range for this position is

 $67,000 – $80,000.

* For New York, NY-based roles, the base salary hiring range for this position is

 $76,000-$90,000.

* For Bellevue, WA- based roles, the base salary hiring range for this position is

 $70,000-$84,000. 

* For Carlsbad, Glendale, Irvine, Los Angelos, Sacramento, and San Diego, CA-based roles, the base salary hiring range for this position is $70,000-$84,000.

* For Oakland and San Jose, CA-based roles, the base salary hiring range for this position is $76,000-$90,000.

*The Company makes offers based on many factors, including qualifications and experience

APPLY HERE

Senior Content Designer

At MyFitnessPal, our vision is to be the most trusted brand for improving your health through better food choices. We believe good health starts with what you eat. We provide the tools and resources to reach your weight management goals.

We are looking for a Senior Content Designer to join our creative, fun, fast-moving team. Is this the career for you?

Our ideal candidate:

  • Is knowledgeable and curious about nutrition, fitness, and wellness
  • Has experience creating and iterating on product registration flows and onboarding initiatives
  • Is fluent in UX best practices, but is also well versed at B2C writing (engagement, retention, and upsell) within the product space
  • Writes conversationally in a way that connects emotionally and personally with users
  • Says more with less, and is a ruthless self-editor
  • Can comfortably juggle diverse and evolving demands in a dynamic remote workplace

What you’ll be doing: 

  • Create targeted content to help users navigate and discover our app, stay motivated, connect with others, and experience joy throughout their health and fitness journeys
  • Partner with UX designers to build simple, elegant, and intuitive experiences that satisfy both user and business needs
  • Participate in ideation, planning, and discovery, helping to define features and contribute to the overall direction of the product experience
  • Collaborate across User Research, Product, Marketing, Engineering, Analytics, and Customer Happiness to understand customer behavior, needs, and pain points
  • Write user flows, microcopy, explainer and educational copy, in-app messages, upsell screens, web pages, FAQs, and error states
  • Work closely with our nutrition scientists and content teams to develop educational and tip content on a range of nutrition, fitness, and wellness topics
  • Transform complex technical and scientific jargon into user-friendly content
  • Consult usability testing, analytics, and brand & user research to craft and iterate on content, and run tests as needed
  • Maintain MyFitnessPal’s tone of voice, style, and design systems across all touchpoints and evangelize across the organization to ensure company-wide consistency
  • Live our core values in all you do:
    • Be Kind and Care
    • Live Good Health
    • Be Data-Inspired
    • Champion Change
    • Leave it Better than You Found It
    • Make It Happen

Qualifications to be successful in this role: 

  • 5+ years of experience in content design, UX writing, content strategy, or related roles, preferably in the digital product industry
  • Additional experience with conversational, consumer-facing content—such as marketing copywriting, screenwriting, journalism, or similar
  • Portfolio featuring UX-focused work
  • Degree in writing, English, journalism, communication, information design, or related
  • Experience writing and presenting content in Figma or similar design software
  • User-focused design thinking mentality
  • Experience collaborating with UX designers and researchers, product managers, product marketing, legal, and other cross-functional partners
  • Eager to share ideas and solicit feedback
  • Master multitasker who is self-organizing, proactive, and deadline driven
  • Passion for understanding the MyFitnessPal brand, our members, and their motivations
  • Travel Requirement: Approximately 10% travel will be required for this position

Note: To be considered, you must provide a link to an online portfolio or deck (please include password). Applicants who pass the initial screening interview may be asked to present their portfolio during a panel interview or complete a short take-home assignment.

Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

The reasonably estimated salary for this role at MyFitnessPal ranges from $82,880 – $124,320. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, MyFitnessPal offers a wide range of comprehensive and inclusive employee benefits for this role including healthcare, parental planning, mental health benefits, annual performance bonus, a 401(k) plan and match, responsible time off, monthly wellness and technology allowances, and others.

Exciting Full-Time Employee Benefits, Perks and Culture

Embrace the Freedom: Be a digital nomad, work from anywhere we have operations within the continental U.S. 

Office Vibes: If you prefer working in an office, we’ve got you covered, our HQ is in vibrant Austin, TX.

Face-to-Face Connections: We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually.

Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy and work on your own terms with our Responsible Time Off benefit. 

Give Back: Use  your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service.

Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth.

Family-Friendly Support: Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships.  We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters. 

Wellness Comes First: Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days.

Celebrate Greatness: Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make. 

Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights.

Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities  to continuously grow and enhance your skills. 

Championing Inclusion: Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization.

Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey.

Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match.

APPLY HERE

Aviation Reporter | The Points Guy

The Points Guy is looking for a reporter to cover the airline, aviation and travel industries. The reporter must be able to cover breaking airline news as well write longer-term features that help establish The Points Guy as one of the top sources for must-read aviation content. Familiarity with airline loyalty programs is strongly preferred. The ideal candidate will come with deep – and growing – set of industry contacts and ability to break news that readers will first see at The Points Guy. Responsibilities will include writing daily stories, brainstorming with the broader editorial team, and helping shape content that will help maintain The Points Guy as a leader in aviation and travel news.

What You’ll Do

  • Write news stories ranging from breaking airline stories to more in-depth takes on the industry and the loyalty landscape.
  • Develop sources and search for unique stories can then be quickly reported.
  • Track airline and loyalty program news, then pitch, write, and edit stories based on that information.
  • Develop and grow a network of industry sources to get regular scoops and help pinpoint breaking news.
  • Assist in TPG’s broader coverage of trending travel topics as well as hotel, loyalty and credit card news.

What We’re Looking For

  • Extensive knowledge of the airline and aviation industry along with a network of contacts and sources.
  • Understanding of where and how to research information and data on airlines and related topics, and whom to reach out to at individual companies or organizations for more information.
  • A team player who can prioritize and easily switch gears, including from rapidly produced news stories to more in-depth features according to priorities.
  • A passion for the airline industry and – more broadly — travel
  • Interest in learning about rewards credit cards is strongly encouraged.
  • Polished, confident writing and grammar skills, experience writing in AP Style.
  • Bachelor’s degree or equivalent experience.
  • At least 3+ years of writing and reporting experience in aviation, travel and/or business.

Compensation

  • Cash Compensation Range: $60,000-$96,000*
    *Note actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

APPLY HERE

ACD, Copywriter

About Bose:

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

About the Marketing Team:

The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.

About the Role:

As an ACD Copywriter at Bose you’ll lean on well-honed copy instincts to craft meaningful, valuable experiences on Bose owned and third-party platforms, clearly communicate your creative rationale, and keep the customer at the center of your thinking. You know how to concept and write for large brands platforms, and you’re able to guide more junior talent in getting to a big idea through visuals and words.

You’ll work as part of a close-knit team of Creative Directors, Art Directors, Designers, Copywriters, Producers, Marketing Partners, and others inside and outside of Bose to ideate and deliver creative that gets results – from product pages, editorial content, emails, social media, in app messaging, landing pages and more.

What describes you:

You love words.
You’re excited about their power to impact people. Whether it’s telling stories that touch customers’ hearts and minds, writing a headline that makes someone smile, or describing something in a way that helps someone really get it.

You’ve got ideas.
Lots of them. You are always looking to find inspiration, insights, cultural or human truths, to shape those ideas. And you’re able to consider your ideas strategically and tactically translating creative concepts into effective executions and brand values into compelling copy.

People fascinate you.
You love people in all their diversity. You love collaboration, and have strong social and communication skills that ensure you understand, relate to and connect with our customers – and your team.

You are left-brain and right-brain.
You know what it is to work within a brand voice and have the confidence to push the boundaries with a well-developed understanding of tone, emotive vs. informative language, and finding multiple ways to articulate a solution to a comms challenge – while staying true to the brief and strategy.

You’re ever curious.
You have a contagious curiosity for all-things digital, from trends, to apps to emerging tech. You challenge yourself both personally and professionally. You ask great questions, listen deeply, and go wherever the answers might lead you.

You want to grow.
You are always learning and progressing. You welcome informed debate and will passionately defend your decisions. You’re eager to learn things you don’t already know. And you’re open to failing. When you get it wrong, you learn from it and come out stronger.

You’re you.

You’re confident that there’s something unique only you could bring to our team.

What you bring:

About 8-10 years’ experience; that said, your work is more important to us than your years.

  • Impressive writing chops, from brand expression to social to commerce driven work.
  • Experience establishing, maintaining, and improving a tone of voice
  • Excellent presentation skills and the ability to clearly convey concepts.
  • Proven ability to work with visual partners to create a look and feel for an idea – from platform to execution.
  • Confidence in speaking to both art and copy, both as an executer (doer) and in pushing the work of others.
  • Familiarity with modern creative tools (e.g. Figma)

If this sounds good, we’d love to hear from you!
Please include a link to an online portfolio or a pdf with work samples along with your application. We hope to see work that’ll show us how you think, what you’re passionate about, and why we can’t wait to meet you.

APPLY HERE

Senior Manager, Federal Grants

About Sandy Hook Promise

Sandy Hook Promise(SHP) is a national nonprofit organization with a mission to end school shootings and create a culture change that prevents violence and other harmful acts that hurt children. Through its life-saving, evidence-informedKnow the Signsprevention programs, SHP educates and empowers youth and adults to recognize, intervene, and get help for individuals who may be socially isolated and/or at risk of hurting themselves or others. SHP is a moderate, bipartisan organization that supports sensible policy solutions that address the human side of gun violence and make schools safer.

SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy

Hook Elementary School on December 14, 2012.

Position Summary

The Senior Grants Manager, Federal Grants position, under the direction of the Associate Vice President, Federal Grants provides essential project management responsibilities for federal grants and contracts including all pre-and post- grant award activities, with a focus on SHP’s program delivery and program administration aspects of the projects. This position is responsible for proposal writing for federal grants, contracts and applications, serving as grants and contract subject matter expert for internal and external stakeholders, assisting with the effective and efficient oversight of pre- and post-grant award activities, including grant compliance, audits, data collection, program reporting, quality assurance and evaluation of program deliverables. This position helps build the infrastructure for SHP’s grants and contract administration, including the development of standard operating procedures and monitoring of SHP’s progress toward accomplishing established program delivery goals, as aligned with SHP’s Standard Operating Procedures for Federal Grant Awards, OMB Uniform Guidance, and other federal grant- and contract-specific requirements. Critical thinking, problem-solving, flexibility and negotiation skills, coupled with grants administration and management expertise are essential and required. This position can be fully remote.

Job Responsibilities

  • Leads the project and team management of federal grant pre-award responsibilities, including convening and leading proposal writing teams, inclusive of internal and external stakeholders, for the purpose of writing and submitting federal proposals and contracts in a timely manner;
  • Leads pre- and post-award activities including grant prospecting for new funding opportunities, developing and supporting relationship management of current and potential partners, working with SHP departments to develop federal grant and contract sell-in/outreach materials, obtain, analyze and submit statistical report data and provide coaching, advisement, support and training on federal grant and contract administration activities related to program services;
  • Oversees a portfolio of federal grant and contract partners and conducts post-award grant activities, including analyzing contracts, and grant, contract and cooperative agreements, to ensure alignment with scope of work; schedules internal and external meetings to required to manage the grant or contract award, from project opening to project closure;
  • As grants and contracts management expert, attends biweekly grantee partnership meetings with Program Delivery teams to support programmatic compliance and operations and to provide advice on grant-related compliance for program delivery;
  • Works with Program teams to develop and submit monthly, quarterly and semi-annual program reports to grantee leads and funders;
  • Provides a monthly analysis of statistical program data to internal stakeholders; assesses compliance of monthly, quarterly and semi-annual program reports, including developing a report calendar that maintains an analysis of the timely submissions, complete and accurate data submission, supporting documentation and project performance;
  • Conducts subrecipient program monitoring activities for SHP’s subrecipient partners, including developing corrective action plans, as needed, and follow up activities to ensure corrective actions were implemented; assists SHP finance team with preparation for internal and external federal grant audits, as appropriate;
  • In conjunction with Finance staff, analyzes project performance against financial expenditures to ensure program is on track;
  • Works with SHP departments to perform grant closeout responsibilities; including ensuring that unused grant funds are returned; and programmatic and financial final reports are submitted;
  • Assists AVP, Federal Grants in monitoring SHP program delivery relative to compliance with federal regulations and through periodic desk audits and recommends actions necessary to resolve issues/concerns;
  • Assists AVP, Federal Grants in building the federal grants and contracts infrastructure, including developing standard operating procedures and training internal staff after infrastructure and processes are established;
  • Other duties as assigned.

Qualifications

  • Minimum 5 years progressive experience in federal grants and contracts management including proposal (grant) writing and program monitoring, required;
  • Minimum 3 years of federal proposal (grant) writing experience required;
  • Applicable experience in nonprofit governance, administration, federal grants/contracts management and compliance required;
  • Project management, critical thinking skills, and flexibility are required;
  • Ability to function effectively in a multi-functional, fast-paced work environment;
  • Ability to work independently to meet deadlines;
  • Ability to develop and maintain positive working relationships with SHP leadership and staffs, grantee partners, funding agencies, and other organizations;
  • Ability to communicate in an open and clear manner with staff, supervisors/managers, grant partners, applicants, funding agencies, etc.;
  • Ability to maintain confidentiality regarding organizational and grantee information;
  • Expert research, data management, and statistical analysis skills;
  • Detail oriented with excellent verbal, written and interpersonal skills;
  • Microsoft Office Applications, proficiency in Excel and Word.

Benefits and Salary Range

The salary range for this position is $70,000-$80,000. (New hires are typically brought into the organization at a salary closer to the start/middle of the range depending on qualifications and internal equity.)

SHP offers a competitive benefits package, including:

  • Unlimited PTO
  • Paid holidays and 10 days sick leave
  • Paid parental leave
  • Health, dental, and vision
  • Employer paid life insurance and short- and long-term disability
  • 401k match
  • Employer Paid Employee Assistance Program.

Our organization operates within a distributed workforce, allowing for location flexibility across the country for most positions. We provide remote office support for all staff, which includes a laptop, home office reimbursement, monthly WIFI reimbursement up to $40, and monthly cell phone reimbursement up to $50.

APPLY HERE

Education Associate

At MissionWired, we help clients create revolutionary digital strategies that advance their mission, change our country, and have a positive impact on the world. 

MissionWired is the only wholly integrated, digital-first direct marketing agency for nonprofits and Democratic organizations. We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $3.1 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.

We’re digital-obsessed, tech-savvy do-gooders who care deeply about social change. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Animal Legal Defense Fund, Save the Children, and Friends of the Earth, as well as progressive political organizations, campaigns and candidates. Each cycle is an opportunity for us to support organizations across the country while electing Democrats to office at every level.

We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin. 

We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.

Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.

Overview: Our education associate supports a world-changing nonprofit by driving Twitter, Facebook, and Instagram conversations between K-12 educators. As a member of our team, you’ll collaborate with our account and content strategists to transform teachers’ likes, shares, and comments into insights that can make a difference in classrooms. You’ll be the voice of the organization across social channels, using social listening tools and good judgment to spot trends, surface opportunities, and inform ways our program can respond to educators’ needs and support more equitable outcomes for students.

Experience in education and social media community management is a plus. An eagerness to learn and make a difference is essential!

Successful candidates will be responsible for:

  • Writing compelling social media copy to engage with teachers across social platforms;
  • Identifying real-time opportunities to build relationships with educators over social media;
  • Working with our team to carry out multiple tasks and support multiple projects in a deadline-driven environment;
  • Generating insights using results and social analytics tools to optimize content and strategy;
  • Contributing to collaborative brainstorms and planning sessions; and
  • Analyzing performance to determine future messaging.

Must-have qualifications:

  • Excellent writing skills, including the ability to write error-free, high-volume social media copy in the account-specific style;
  • Strong organizational skills and obsessive attention to detail;
  • Understanding of the social media universe;
  • Comfort receiving feedback and addressing both written and live edits;
  • Enthusiasm for learning social media technology and staying on the cutting edge of social media strategy and innovation; and
  • Passion for equity in education and a desire to support the work K-12 educators do in their classrooms.

Nice-to-have qualifications:

  • Experience related to K-12 education; and
  • Experience with social media writing, community management and social media analytics tools.

Salary range for this role is $50,000 to $60,000 per year, depending on experience.

Please note: when hired, the official title of this role will be Digital Associate.

This position is included in a union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining.

If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!

*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.

Benefits

-100% employer-paid premiums for platinum-level medical plan on a national health care network

-100% employer-paid life insurance and short term disability

-50% employer-paid vision and dental insurance

-401(k) with 3% employer contribution

-17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.

-Paid parental leave at 100% of your salary

-Financial support for reproductive and transgender care

-Flexible telecommute and remote work policies

-Company issued Mac products for home offices

-Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available

Location

We are currently working remotely with no return to office date. Applicants may reside in the following states: CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MN, MO, NC, NJ, NV, NY, OH, PA, SC, TX, VA, WA, and WI. Due to FL legislation, MissionWired is required to participate in e-verify.

APPLY HERE

Senior Content Marketing Manager

Patsnap is a global, venture-backed SaaS unicorn with offices in London, Beijing, Shanghai, Suzhou, Singapore, and Toronto. Our cloud-based AI-powered innovation intelligence platform enables innovators to be more effective in their research and investment decisions and bring new inventions to market faster.   

Our hypergrowth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. Ideas are always welcome, regardless of seniority, because we believe that open innovation amplifies success throughout every department: product development, marketing, sales or operations.   

We are actively seeking a Senior Content Marketing Manager to shape and amplify our brand narrative, engage our target audience, and strengthen our market presence. Join us and be part of our story as we navigate through the quickly changing and fast-paced world of innovation and aim to make history.  

Position Overview:

The Senior Content Marketing Manager will develop, own, and run the content strategy and editorial roadmap for Patsnap, manage production for the blog and customer stories, write and produce original content, research trends and news, consult and inform plans for content distribution, and report on success metrics.  

This Senior Content Marketing Manager will work closely and collaboratively with the Senior Head of Marketing, marketing team leads, and Product team to deliver a unified strategic approach and best-in-class editorial that drives awareness for the brand and new customer growth.

What You’ll Be Doing

  • Develop and execute a data-driven content strategy for Patsnap, aligned with our brand, mission and business goals 
  • Create a content roadmap and oversee and produce high quality content across blog posts, thought leadership, whitepapers, webinars, videos and social media (LinkedIn, Twitter, Instagram, YouTube, Facebook) 
  • Grow organic search traffic and authority of Patsnap content for enterprise topics and related product solutions, utilizing keyword research for content optimization and topic/headline ideation 
  • Serve as executive producer by creating original content and leading the development of multimedia formats such as social-first content, videos, and more to support content strategy goals 
  • Drive strategy and execution for content distribution and content partnerships, working alongside channel owners to maximize reach of Patsnap’s content 
  • Come up with new content series ideas and fresh editorial features (producing from concept to launch) that move the business forward and build Patsnap’s reputation and brand 
  • Partner with other departments, such as product, GTM, and sales, to ensure that content initiatives are aligned with the company’s overall business goals 
  • Report on success metrics, generating content performance reports and insights, utilizing tools to track trends and key results, and to inform ongoing content strategy, learning, and iterating with data-informed decisions to continually improve content performance

About You

  • 5+ years of successful content marketing, editorial, and/or creative content experience 
  • Proven track record of high-impact content strategy and creation 
  • Experience working in global organizations or with international markets 
  • Experience working in B2B SaaS organizations 
  • Understand how to produce content for multiple audiences, deliver work at the highest editorial standards, and can make a piece of content more valuable, engaging, and authentic to Patsnap 
  • Embrace an analytical approach to content: be able to look at quantitative and qualitative data to figure out what’s working and what opportunities may exist regarding trends, specific keywords, or content knowledge gaps 
  • Ability to think strategically and creatively in a fast paced, dynamic environment 
  • Tools – Salesforce, HubSpot, Hootsuite, WordPress, CMS, Analytical Tools 
  • Self-starter who can define processes where none existed before and have a history of working collaboratively to bring big ideas to life 
  • Can inspire and motivate cross-functional teams to deliver high-quality, complex, multiple-stakeholder creative content projects on time and within budget 
  • Highly organized and detail-oriented 
  • Experience in technical content writing for IP or R&D audiences an advantage 
  • Experience leading a team of marketing professionals (preferably with experience managing remote teams) 

What You’ll Love

  • Unlimited vacation
  • 2 volunteer days for community volunteering 
  • Health and dental benefits for you and your dependents from day one
  • 401K matching  
  • Remote work environment + WFH stipend for your home office set-up
  • Industry leading maternity and parental leave policy
  • 24/7 employee assistance program which provides access to virtual healthcare, therapy, financial and legal assistance, wellness counselling and resources for family support. 
  • Joining a forward-thinking team that genuinely cares and wants you to succeed 

Our Values

  • Unlimited vacation
  • 2 volunteer days for community volunteering 
  • Health and dental benefits for you and your dependents from day one
  • 401K matching  
  • Remote work environment + WFH stipend for your home office set-up
  • Industry leading maternity and parental leave policy
  • 24/7 employee assistance program which provides access to virtual healthcare, therapy, financial and legal assistance, wellness counselling and resources for family support. 
  • Joining a forward-thinking team that genuinely cares and wants you to succeed 

APPLY HERE

Instructional Designer

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more. 

Today, our team is made up of more than 3,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive. 

About the Role:

The role of Instructional Designer on the Sales Enablement team is responsible for working with stakeholders, subject matter experts, and enablement business partners to build high-quality online learning experiences for our revenue teams. Our mission is to combine good design with sound instructional principles to build world-class learning interventions.

The Enablement Instructional Design team works with a variety of teams to build materials for new product launches, sales process updates, and sales tool updates among others. The ability to manage multiple projects successfully will be critical in this role. 

Ideally, you have Instructional Design experience and have a portfolio of projects to demonstrate your design and development process.

What You’ll Do:

  • Create visually appealing, engaging learning experiences as needed for all subject matter areas, including:
    • Product Training
    • Process Changes
    • Policy Changes
    • Methodologies
    • Soft Skills 
  • Create sound learning objectives for all courses.
  • Create and update training content on the platforms that are currently being utilized in the company.
  • Report to leadership on the effectiveness of the created content and how it is being used by the internal employees
  • Collaborate with stakeholders, leadership, and subject matter experts to ensure training materials and programs are up-to-date and aligned with the latest policies, procedures, and industry best practices.
  • Assess training needs and identify knowledge gaps through performance evaluations and feedback from stakeholders.
  • Stay informed about emerging trends and technologies to enhance personal knowledge and skills to deliver effective training.

What We’re Looking For:

  • 2+ years of Instructional Design experience
  • In-depth knowledge of learning theories and instructional design models
  • Proficiency in creating and sharing content using the Articulate 360 suite
  • Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
  • Strong interpersonal skills – capable of establishing rapport and credibility with stakeholders at all levels.
  • Analytical mindset, with the ability to assess training needs, analyze performance data, and identify areas for improvement.
  • Effective time management and organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Experience with a Learning Management System
  • Intermediate Video Development skills (PremierePro, DaVinci, FinalCut Pro)
  • Basic Visual design skills (Photoshop or other basic photo editing)
  • Bachelor’s degree in a relevant field or equivalent work experience

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting
 Motive Perks & Benefits

The base compensation range for this role is:

$88,973—$124,477 USD

APPLY HERE

Senior Manager, Social Media

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 Pay Range: $93,600.00 – $168,500.00


If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Job Profile Summary:

The Senior Manager, Social Media is responsible for driving the strategy and execution of the university’s owned social media efforts, including developing and implementing plans and strategies and integrating the social media initiatives of all WGU departments to generate awareness, website visits, and prospective students for university growth. Includes managing the production calendar and schedule for testimonials, articles, white papers, and ebooks to support college initiatives and will require close collaboration with the college marketing directors and communication leads to align content needs to MarCom initiatives. Social media work will also include promotion of content through native placements that align to university objectives and KPIs.

This role will also own the strategy and execution of earned social media for the university, directly managing a team who is responsible for increasing awareness and interest of a prospective student audience as well as connecting with higher education, policy, and media influencers, among others. The incumbent will work closely with other social media stakeholders across the university to ensure all social media audiences, channels, and posts align to WGU brand standards, attributes, and voice, and manage the university social media calendar, meeting with audience owners and stakeholders regularly to review posting schedules and university alignment.

Essential Functions and Responsibilities:

  • Create and execute social media strategies that drive university, college, and region priorities with owned media opportunities.
  • Recruit, train, and develop a high-performing team.
  • Establish processes for effective and efficient collaboration across the MarCom team and with other key stakeholders.
  • Lead and manage social media planning, strategy, integration, and implementation for the university.
  • Create and maintain WGU’s social media plan.
  • Collaborate with other departments to integrate social media efforts.
  • Develop content for social media, including articles, posts, and video.
  • Develop ideas and strategies for social media stories and content.
  • Brainstorm and develop social media plans.
  • Support MarCom by providing editing and proofreading support.
  • Build relationships of trust with leaders across the university; facilitate strong cross-organizational information sharing and cooperative strategy development.
  • Fulfill a high-level MarCom strategy role, understanding how efforts with content and social media work together and in support of paid marketing efforts.
  • Be a vocal, engaged expert in all social media activities and understand how these activities influence and support other marketing and communications initiatives. Work cross-functionally and collaboratively across MarCom functions to align plans.
  • Closely monitor and manage owned social media accounts; quickly identify issues and work with cross-org partners to resolve, including escalating as appropriate.
  • Assist with setting college-specific and university-wide performance targets, and provide regular reporting, forecasts, and root-cause insights to inform ongoing adjustments to drive KPIs.
  • Drive college-specific and university-wide initiatives, partnering with various teams across MarCom to translate strategies into tactical execution.
  • Work closely with the internal and agency creative teams to ensure that content requests are accurate, on time, and on brand.
  • Work closely with Director of Brand Marketing, Creative Director, Sr. Director of External Communications, and external media and creative agencies to ensure all content and owned/earned media align to the WGU brand standards, attributes, and voice. Develop and manage content and social media guidelines for brand protection and evangelism.

Knowledge, Skill and Abilities:

  • Experience managing cross-functional teams, vendors, and technology providers.
  • Exceptional communication ability. Must be able to clearly and persuasively communicate both verbally and in writing with cross-functional teams and staff at all levels of the university.
  • Strong quantitative and strategic analysis skills. Must be able to gather and analyze data and research identify significant trends, implications, and opportunities in earned media.
  • Exceptional project management and organization skills.
  • Drive and ability to influence others to act without direct reporting authority.
  • Brand, editorial, content, and social media experience.

Minimum Qualifications:

  • Meaningful stakeholder management experience.
  • Demonstrated track record of managing multiple complex projects at one time.
  • Bachelor’s degree in marketing, Communications, or a related field.
  • 7+ years of experience in marketing roles.
  • Familiarity with best practices across multiple social platforms (including but not limited to LinkedIn, Facebook, Twitter, Instagram, YouTube, TikTok) and CMS platforms (including but not limited to Sprout Social, HootSuite).

Preferred Qualifications:

  • Editorial and content development experience.
  • Experience managing vendor relationships and technology platforms.
  • Experience with Meltwater.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

APPLY HERE

Copywriter II Marketing

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About UsUniversity of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

 About the Position

As an integral part of the creative process, the Copywriter II works closely with a talented team of Creative Directors and Designers to create engaging concepts that effectively meet client objectives, reflect marketing strategies and align with our brand essence and voice. The Copywriter II pushes the boundaries of creative excellence, ensuring the highest quality creative output across various mediums targeting internal and external audiences.

What You’ll Do

1. Develop breakthrough copy that brings strong ideas to life and is on strategy, on time and on budget across all media channels (digital, print, multimedia, etc.).

2. Collaborate with creative partners to develop clear and compelling conceptual solutions – based on a deep understanding of our products, services and target audience – that drive business success.

3. Participate actively in brainstorming sessions and creative development efforts to drive strong conceptual solutions. As appropriate, works with creative leads to make decisions affecting direction – rejecting some ideas and moving forward with others.

4. Write copy for key strategic campaigns/projects, business presentations, copy decks, brand boards, creative comps and style guides. Deliver it on time and on budget.

5. Contribute to a creative and collaborative team environment.

6. Partner successfully with key stakeholders across all business areas to translate business needs into compelling and effective creative by developing a thorough understanding of stakeholder’s products/services.

7. Shift copywriting approach, as appropriate, for any and all media, including digital, print and multimedia.

8. Ensure copy appeals to the target audience and is aligned with UOPX strategy, brand guidelines and voice while remaining competitively distinctive.

9. Scrutinize the syntax and semantics of own copy. Carefully review own work for grammar, spelling, punctuation, etc.

10. Guard against producing offensive and/or deceptive copy that may lead to consumer confusion.

11. Perform other duties as assigned or apparent.

NOTE:  The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

Job Supervisory Responsibilities

None

 MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:

• Bachelor’s degree in communications, journalism, English, advertising or a combination of education and creative writing experience.

• Three (3) years of professional experience as a copywriter within an advertising or marketing agency.

ADDITONAL QUALIFICATIONS:

• Exceptional writing skills (from long form to headlines). 

• Ability to develop creative and original copy that aligns with the UOPX voice. A great story teller with a passion for the creative process.

• Exceptional conceptual and strategic thinker.

• Proven ability to build positive long-standing relationships with clients and staff.

• Strong design sense; able to organize information in a way that’s easy for the reader. Able to communicate vision to a designer. Able to digest complexity and deliver simplicity.

• Solid project-management, organizational and decision-making skills. Able to efficiently handle multiple projects and deadlines.

• Broad intellectual curiosity. A genuine interest in popular culture, trends, technology, science, history and the humanities, etc.

• Business acumen. Someone who will quickly pick up on how our business works. 

• Understands how to craft a story. Gets irony and clever wordplay. Can spot corny puns and poor marketing language.

• Experience presenting and selling creative, active involvement in client pitches.

• Understands research and role it plays in the creative process.

• Strong communication skills, verbal and written (master of spelling, grammar, and punctuation)

• Proficient MS Office Suite (Word, Excel, PowerPoint).

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.

Pay RangeThe annual pay range for this position is $54,400 (minimum), $81,200 (midpoint), and $108,000 (maximum).**Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals. Full-time employees are eligible for:

  • Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
  • Competitive 401(k) employer match;
  • Substantial tuition discount for you and eligible dependents; and,
  • A generous time off package, including paid vacation, sick time and company holidays.*

APPLY HERE

WRITER (Massachusetts)

WHO WE ARE:

Ghost Story Games is a self-publishing game development studio owned by Take-Two Interactive, located in the greater-Boston area. Our studio designed and released award-winning games, such as System Shock 2, BioShock and BioShock Infinite. We are currently working on Judas and would love for you to be part of our team.

THE CHALLENGE:

Ghost Story Games is on the search for a Writer to participate in story meetings; brainstorm and break mission designs and character arcs; help build the game’s world and backstory

RESPONSIBILITIES

  • Participate in story meetings; brainstorm and break mission designs and character arcs; help build the game’s world and backstory.
  • Write treatments and scripts for main and interstitial missions and key story moments.
  • Write combat barks and other systemic dialogue within set templates.
  • Write dialogue to convey the world and backstory.
  • Write supporting text for the game, marketing, casting or other material related to the project.
  • Research topics that align with the subject matter; gather and present reference material.
  • EXTENSIVELY play in-development builds and provide feedback to devs and bug data to QA.
  • Other tasks as directed by the Writing management team.

QUALIFICATIONS

  • A strong sample. This can be a screenplay, a teleplay or a video game script.
  • Strong performance in our writing test.
  • Excellent communication, interpersonal, and organizational skills.
  • Demonstrate initiative and an ability to prioritize and meet deadlines.
  • Process and react to direction and feedback from multiple sources. Highly flexible regarding changes in direction or rewrites. A gracious and enthusiastic collaborator.
  • Strong English proficiency (reading and writing).

PLUSES

  • Shipped at least one PC and/or console title in the shooter, RPG or strategy genres.
  • Experience with writing or design of branching narratives.
  • Experience using Articy.
  • Familiarity with and passion for interactive narrative.

APPLICATION

To be considered for this role, please submit the following:

  • A cover letter.
  • Your resume.
  • Two writing samples, max 3,000 words each (video game writing preferred).

WHAT WE OFFER YOU:

  • Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
  • Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries, and the ability to earn up to $500+ per year for taking care of yourself and more!

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

APPLY HERE

Video Producer – Marketing

Ranked #292 on Inc. 5000 Fastest-Growing Private Companies

About Upwards:

Upwards is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we’re making childcare accessible to all families by connecting families, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs.

It is our mission to solve care for good.

The Role of the Video Producer:

In the role of Video Producer, you will be the driving force behind all video content creation within the Marketing team. This role involves producing a variety of video projects, including but not limited to case studies/testimonials, promotional videos, educational content, social media clips, and behind-the-scenes footage. You will be responsible for the entire video production process, from conceptualization to post-production.

In this role, you will:

  • Develop and implement a video content strategy aligned with our broader marketing goals for both B2C and B2B audiences.
  • Conceptualize, storyboard, and script compelling video content that resonates with our target audience.
  • Handle all aspects of video production, including shooting, editing, sound design, and final delivery.
  • Collaborate with various teams to ensure content is engaging, on-brand, and meets the company’s standards.
  • Manage multiple video projects simultaneously, ensuring timely delivery and quality standards.
  • Analyze video performance metrics to gauge success and inform future content strategies.
  • Keep abreast of the latest trends in video marketing and incorporate innovative techniques into your work.

You’ll excel in this role if you have:

  • At least 2 years of experience in video production, with a portfolio showcasing a diverse range of video projects.
  • Strong experience in video editing software and cinematography.
  • Strong narrative and storytelling abilities.
  • Excellent project management and organizational skills.
  • The ability to work both independently and as part of a collaborative team.
  • Creativity and a keen eye for visual details.
  • Experience in digital marketing and understanding of how video content drives engagement and conversion.

What the Interview Process will look like:

  • 1st Interview: Human Resources Manager
  • 2nd Interview: Marketing Operations Specialist
  • 3rd Interview: Take-Home Challenge & Review Challenge with Director of Marketing
  • 4th Interview: Meet various members of the WeeCare Team

Let’s talk about the perks at Upwards:

  • Salary Range: $65,000 – $85,000
  • Comprehensive Benefits – Medical, Vision, Dental, Short and Long Term Disability.
  • Parent Leave – WeeCare provides a generous 8-week parental leave!
  • Monthly Fringe Benefits – Pick something fun for yourself!
  • 401K with a 3% Match – You invest in us, we are going to invest in your future.
  • Flexible Paid Time Off – We encourage you to take time for yourself.
  • Equity – We want our employees to be stakeholders.
  • Paid access to co-working spaces – Come join us at WeWork!
  • Stipend to outfit your home office – We are 100% remote, so find that comfy chair!
  • Yearly professional development stipend – We support career development for all employees.

Compensation determinations rely on various factors, encompassing the position level, the individual’s skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.

APPLY HERE

Image Editor

Here at Syndigo, we’re enabling our clients to deliver better eCommerce experiences. We’ve mastered the right data, right now. From creation to sale, that’s the value our partners get from us – a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.

Basically, we’re the accurate data behind how people feel when they shop online with confidence!

We cannot do all of this without our amazing people! Our employees make the magic happen here at Syndigo and we’re growing rapidly! We’re ready for you to collaborate with us to challenge the status quo!

The goal of a Syndigo Image Editor is to work with the photo studio and our client style guides to ensure that images for e-commerce/marketing/lifestyle etc. meet Syndigo standards for quality and color accuracy. This role requires a basic knowledge of digital photography, extensive Photoshop experience, and the ability to prioritize large volumes of work. This position develops and evolves processes to improve both the quality and efficiency of post-production tasks.

As a key player in our team, you’ll enjoy the autonomy to work independently, remotely, yet collaboratively, in a highly positive and innovative environment. Your efficiency and quality-oriented mindset will be your compass as you manage multiple projects, ensuring each one exceeds customer expectations. In this role, you won’t just edit images; you’ll be a true subject matter expert for designated clients, ensuring that each image aligns seamlessly with their expectations and the Syndigo Style Guide.

But it’s not just about the editing – you’ll be a process innovator, continuously evolving and improving post-production tasks. From creating and maintaining Image Standard Documents to implementing ideas to increase production and decrease revisions, you can impact our entire workflow!

Bring yourself to our table. We can’t wait to meet you!

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

  • Operate as an expert utilizing editing tools including, but not limited to Photoshop, Adobe Illustrator, and Acrobat.
  • Clip Paths, Straightens, Edits, Color Corrects, and matches client expectations using live products, references from the client, the Syndigo Style Guide, and documented Image Standards.
  • Operate as a subject matter expert for their designated clients (primarily in the consumer product goods vertical).
  • Create and maintain image standard documents.
  • Utilize client-supplied mechanicals to build whole images or overlay labels on live photography.
  • Process client-supplied mechanicals (converts to RGB, removes trappings, layers, guides, etc.)
  • Creates and implement Photoshop actions and droplets to increase productivity.
  • Organize and manage assets by maintaining and adding to our digital library on SharePoint.
  • Showcase an understanding of naming conventions and stays organized and accurate regarding file names.
  • Maintain and deliver high standards of quality in all work in a timely manner.
  • Remain current on industry advancements – software, hardware, and processes, showcasing a posture of continuous learning. 

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

  • Minimum 2 years of relevant experience
  • Proven experience in product photo editing with a portfolio showcasing your skills.
  • Proficient in photo editing software (e.g., Adobe Photoshop) with a strong understanding of color correction and enhancement techniques.
  • A meticulous eye for detail is essential to ensure the highest quality in the final images.
  • Strong communication skills to collaborate effectively with the Manager and other team members.
  • Must have a positive attitude and be capable of working in a highly collaborative environment.
  • Must be able to see color accurately to match image to product color.
  • Must be efficient and quality-oriented.
  • Color/retouching test will be performed to evaluate skill set.
  • Self-Starter.
  •  Ability to work independently.
  •  Excellent time-management skills and attention to detail.
  • Ability to manage and organize multiple projects and receive direction from multiple individuals to meet customer expectations.
  • Experience with customer product goods is a plus
  • Experience with consumer product goods is a plus

APPLY HERE

National Homepage Editor 

National Homepage Editor

Remote- U.S. based position

Reckon, a newsroom that covers issues that inspire America’s emerging majority, is looking for a national homepage editor to play an essential role in putting Reckon’s journalism at the center of daily news conversations.

You should be an early riser, focused on raising the visibility of Reckon’s stories by curating to our site and social channels stories from newswires and Creative Commons-licensed work, such as stories from nonprofit newsrooms.

You must have exceptional judgment about news of interest to young readers who are intensely interested in building a more equitable world. You will be our in-house expert on SEO; when it comes to writing our headlines, you should feel comfortable having a final say.

We also invite you to bring and leverage your own personal brand to become a trusted news voice on social media and to the public, representing Reckon on panels, at media industry events, TV news programs, podcasts and more.

We’re open to candidates for whom this would be their first editor role; we’re also open to veterans with experience leading news divisions. Salary will be commensurate with experience.

This is a remote position, although candidates in states shaping the outcome of the 2024 election and beyond are strongly urged to apply. This includes states like Georgia, Ohio, Missouri, Michigan, Wisconsin, Nevada, Arizona, New Mexico, Pennsylvania as well as other regions.

Responsibilities:

  • Using social monitoring tools to stay on top of trending news, determine which stories should be featured prominently on the website
  • Using SEO best practices, write or rewrite headlines to highlight why stories are important to Reckon’s audiences
  • Post 5-7 wire stories daily that are of interest to Reckon’s audiences
  • Select visually compelling photos and artwork to accompany stories
  • Help identify potential stories for Reckon’s reporting team
  • Occasionally serve as a backup editor, including social media and newsletters; back-read Reckon stories and fix minor copy errors
  • Quickly post breaking stories to social media platforms
  • Collaborate with the leadership of editorial and audience teams to develop content strategies for evergreen, timely, and event-focused content
  • Help prepare for significant news events (e.g. elections, anniversaries) and develop coverage strategies accordingly
  • This is not a reporting role, but we won’t stop you if you want to jump on a story from time to time

Additional Information

Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity.

Reckon is an award-winning national news organization that covers the issues important to America’s emerging majority.

We know issues always start with people. That’s why people are at the center of our stories about climate justice, reproductive health, faith and purity culture, mothers and families, LGBTQ communities, Blackness, racial justice, movements and more.      

We are committed to telling stories from perspectives from around the nation that are historically ignored or erased by mainstream media outlets.

Find our work on our website, social media and by subscribing to newsletters like Honey and Black Joy. Listen to our award-winning podcasts, including The Reckon Interview and Unjustifiable, or watch our short documentaries, including Mauled and Pulled Over/Pulled Under.    

Our journalists and their work have garnered major awards, including multiple Emmys, a national Edward R. Murrow Award and a Pulitzer Prize.    

Reckon is owned by Advance, owners of Advance Local and Conde’ Nast; and shareholders in Reddit, Warner Bros. Discovery and Charter Communications.

APPLY HERE

     Remote Medical Records Clerk

Position Type

Full time

Requisition ID

28747

Level of Education

Years of Experience

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela’s software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. – Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Title: Medical Records Clerk

Work Location: Home Office

Classification: Full-Time, Hourly

FLSA Status: Non-exempt

Summary of Responsibilities: This position reviews medical record documentation to determine if the medical record is ready for coding. LexiCode is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is $15.00-$20.00 an hour. Specific compensation for the role will vary within this range based on factors such as experience, credential, demonstration of skill and knowledge, or geographic location.

Job Description
Essential Functions and Responsibilities

· Review medical record documentation to determine if the medical record is ready for coding.

· Ability to understand and apply different forms and rules depending on the record type.

· Communicate the status of the account.

Key Skills

· Detail oriented, particularly with reading comprehension.

· Familiarity with the medical terminology with the ability to understand medical documentation.

· Communication skills; both written and verbal.

· Knowledge of computer equipment.

· Must be able to sit for long periods of time.

· Work under moderate supervision.

Required Experience: The employee must have 1 or more years of related experience.

Educational Requirements: High School Diploma or GED.

Working Conditions: Job may require various in-office conditions included but not limited to: sitting and performing job at varying work stations; utilizing various computers and programs; complying with internal client policy and procedures.

QA Associate

We are looking for a QA Associate who will be responsible for reviewing and managing I9s for our caregiver population. We hire in high volume, remotely, and must ensure compliance for each and every one of these new hires. This individual will be primarily responsible for daily review of newly-submitted I9s and will be accountable for ensuring we are free of errors and meeting all expectations as dictated by the USCIS.

Responsibilities:

Use our ATS to manage a daily steady influx of submitted I9s, reviewing candidates’ section 1 for accuracy. When errors exist, returning documents to candidates for redo and providing seamless customer support to ensure we receive an accurate version in time for hire.
Executing daily QAs of I9 Section 2, completed by associates, to identify and immediately flag any errors for correction
Utilize I9 expertise to provide timely and clear coaching to associates if and when an error occurs, contributing to a reduction of repeat errors moving forward
In addition to supporting our weekly direct hires, support with I9 QA for implementations of other agencies onto our platform and the caregivers who transfer over with the agencies
Provide and maintain diligent notes and a tracking system to ensure we are make few to no errors and immediately catching and keeping record of any errors when they do arise
Manage and oversee the timely submission and resolution of E-Verify cases, as well as I-9s submitted with receipts, ensuring compliance with established regulations.
Staying up to date on the latest guidelines around employer I9 expectations, ensuring we are constantly in compliance
Depending upon volume at any given time, flex into other ad hoc support needed for the hiring team (examples: phone screening, virtual orientations, document collection, etc)
Proactively adapt workflows as we test and explore new paths to hiring
About you:

This person has a strong background in handling I9 completion and/or other HR-related tasks. You have expertise around recognizing acceptable documentation and best practices for both section 1 and section 2 completion. You are extremely attentive to detail and highly organized – you are rigorous in your approach and have a track record proving such.

To succeed in the role, you’ll need:

Comfortable and proactive with providing effective feedback
A problem-solver and go-getter who holds self and others to a high standard
Flexible and able to adapt in a fast-paced and frequently changing work environment – willing and able to wear many hats!
Qualifications and experience:

Education and/or Experience: High school diploma, and 3+ years in an HR-related position
Minimum of 2 years directly handling I9s with expertise on this subject
Experience conducting quality assurance and maintaining records for I9s and/or other sensitive employment documentation
Knowledge of USCIS regulations and best practices
Experience with Google suite (Sheets, Doc, Slides, email, and Calendar)
Strong interpersonal skills and ability to communicate clearly and effectively
Proven ability to manage a high volume of records and ensure accuracy
Able to identify problems and quickly determine effective solutions
Comfortable with technology and able to learn new tools and systems
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.

Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.

Hourly Hiring Range
$22.75—$25.25 USD
What’s next?

Honor is remote friendly! We’re hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you’re looking for a great job that offers you the opportunity to work from home, we’d love to talk to you.

Proofreader

Position Summary: West Cary Group is seeking an experienced Proofreader to add to our team—someone who not only is highly independent and extremely proficient, but also brings positivity to every interaction. You’ll review, correct and enhance written financial services and banking content across diverse marketing and communications channels, maintaining accuracy and quality of creative products. Big picture: You’ll help us improve our work and further strengthen our client relationships.

Role Qualifications

  • Demonstrate meticulous attention to detail to identify and correct errors in grammar, spelling, punctuation, and formatting.
  • Ensure written content aligns with established style guides and maintains consistency throughout.
  • Collaborate effectively with writers, designers, and editors across multiple teams to resolve discrepancies and improve overall content quality.
  • Manage workload efficiently to meet deadlines and prioritize tasks effectively.
  • Adapt to changing priorities and work on multiple projects simultaneously.

Position Responsibilities

  • Review written content for accuracy and clarity, fact-checking and correcting errors in grammar, spelling, and punctuation. Cross-check between multiple documents in a project.
  • Ensure that written materials adhere to established style guidelines.
  • Work closely with writers, graphic designers, and editors to address feedback and improve the overall quality of content.
  • Perform thorough quality checks to identify and rectify inconsistencies or discrepancies in content.
  • Complete proofreading tasks within established timelines to meet project deadlines.
  • Clearly communicate with the editorial team regarding any identified issues and proposed corrections.
  • Record and track changes using appropriate tools or systems.

Requirements

 Essential Skills and Experience

  • Bachelor’s degree or a combination of education and professional experience is required.
  • Knowledge of financial institutions and services/banking, as well as regulatory disclosures.
  • Excellent command of the English language, including grammar, punctuation, and spelling.
  • Strong attention to detail with the ability to identify and correct errors.
  • Effective communication skills to collaborate with writers, graphic designers, and editors.
  • Proven ability to manage time efficiently and meet deadlines.
  • Ability to adapt to changing priorities and work in a fast-paced environment.
  • Knowledge of and experience with AP,  in-house, and client style guides.
  • Familiarity with proofreading tools and software as well as Mac-based environments.

Reporting to this Position: No Direct Reports

West Cary Group is headquartered in Richmond, VA, and we continue to expand our remote-work-eligible state footprint. We are currently open to remote workers in AL, AR, DE, FL, GA, IL, IN, IA, KS, KY, LA, ME, MD, MS, MO, NJ, NY, NC, OH, OK, SC, TN, TX, VT, VA, WV, WI.
 

West Cary Group, LLC is committed to being an equal opportunity employer by fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our fundamental belief is that diversity of thought is our most powerful asset. We celebrate our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Salary Description

Salary Range: $42,000 – $50,000

APPLY HERE

2024 Elections Editor – USA TODAY NETWORK 

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

2024 Elections Editor – USA TODAY NETWORK 

The USA TODAY NETWORK is seeking a 2024 Elections Editor to supervise, coach and edit a cohort of election reporting fellows who will publish on USA TODAY.

The USA Today Network’s election fellowship program expands the coverage of the country’s largest news publisher at a critical time as we serve audiences with local, regional and national election journalism. We will have reporting fellows in 20 states across the country, and this editor will oversee some of those reporters, including journalists in Hawaii, Alaska, Idaho, Wyoming, North Dakota, Nebraska and Maine.

This editor will be responsible for assigning, copy editing and coaching local reporting fellows on their coverage of local elections and policies affecting citizens, businesses, the workforce and the country at large. Breaking news, getting scoops and meeting deadline will be a priority for this editor.

This is an opportunity to shape reporting that will translate national issues to local impact and raise local trends to a national audience.

The 2024 Elections Editor may also be tapped for general politics editing, supporting our voter guide initiative, and helping edit and optimize content for live events like debates and primaries.

This full-time position runs from Jan. 2, 2024, to Dec. 27, 2024, and will pay $35.25-$45.20 per hour. The start date can be flexible for the right candidate.

This is a remote position, and you can be based in any state except for Alaska and Hawaii. A willingness to work West Coast hours, at least sometimes, would be a plus. This role is benefits eligible, and fellows will be able to enroll in Gannett’s insurance, 401(k), and other benefit programs.  

You will:  

  • Assign and edit original reporting on statehouse and elections coverage.
  • Help reporters dig deeply into the election races and policy proposals that will have real impact on local citizens. 
  • Place the audience as your top priority in story assignments.
  • Ensure stories meet USA Today Network standards and follow AP style.
  • Write headlines and optimize story files for maximum search audience.
  • Lead reporters’ work through digital and print publication workflows.
  • Contribute to network-wide brainstorms and projects, bringing your expertise to inform on the most important issues in 2024.
  • Approve time cards, paid time off and support fellows’ other managerial needs.

The right candidate:  

  • Has a background in local reporting; government or politics experience is a plus.
  • Has proven experience in a digital news environment editing accurate, concise, and clean copy on deadline. 
  • Has a robust understanding of what’s happening in election news and politics across the country to create conversation-starting journalism. 
  • Brings versatility and a strong sense of urgency and has experience working in breaking news environments.
  • Is infinitely curious and always has a story idea ready to go. 
  • Can manage their own time wisely and guide fellows in balancing short-turn stories with deeper investigations. 
  • Enjoys collaborating with editors and writers across the network on breaking news and special packages.  
  • Has the flexibility to work night and weekend shifts as needed.
  • Ensures our coverage includes a diversity of ideas, perspectives, and voices. 
  • Upholds Gannett’s standards of journalistic rigor, accuracy, and fairness. 
  • Employment is contingent on passing a post-offer, pre-employment background check. 

Application Instructions: 

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order: 

  1. Your resume – one to two pages.
  2. A cover letter that outlines how you would approach the job. 

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration. 

APPLY HERE

Financial Reporting Accountant (Minnesota)

The Opportunity

Contribute to effective and efficient accounting and reporting procedures by monitoring assigned accounts, performing ledger reconciliation, analyzing accounting issues and completing designated financial reporting, budgeting, planning and accounting functions to ensure compliance with company and regulatory requirements.

Primary Responsibilities

• Ensure timely and accurate completion of established accounting procedures by preparing journal entries, entering transactions into accounting software and identifying and correcting any out-of-balance conditions

• Assist with completion and delivery of financial reports and accounting procedures in a timely and accurate fashion by ensuring compliance with regulatory and company requirements
•Support cash management procedures by appropriately allocating incoming cash, monitoring multiple accounting systems and maintaining accurate documentation
•Align individual performance with regulatory and corporate requirements by communicating outstanding items and identifying, understanding and implementing regulatory changes to accounting principles to ensure compliance with internal and external audit findings
•Maintain consistency with month and year end closing processes and procedures by reconciling assigned ledger accounts monthly and/or quarterly, and reviewing, investigating and documenting all reconciliations
•Review and analyze accounting issues, communicate feedback to team members, share knowledge, review journal entries, resolve questions and provide recommendations to support achievement of business objectives
• Support internal and external audit requests and inquiries by coordinating the completion and review of assigned audit files and identifying, understanding and implementing regulatory and operational changes to accounting policies, procedures and deliverables
• Facilitate efficient and effective team operations by reviewing complex accounting transactions, responding to inquiries, assisting with ad hoc requests, sharing knowledge and resources and recommending process improvements
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education

• Bachelor’s Degree or equivalent combination of education and work experience

Required Experience

• 2 years relevant experience

Preferred Competencies/Skills

• Work independently with little supervision or direction
•Implement reports to provide access to critical system information
•Complete tasks by taking decisive or quick action
•Take responsibility and willing to make decisions
•Work with people at different levels within the organization to accomplish a common goal
•Quickly learn, understand, and take action
•Show drive and initiative
•Be a willing, effective, and efficient learner
•Motivational, inspirational and enthusiastic approach to team leading
•Use internal and external resources to gather, analyze and reorganize information

Preferred Experience

• Accounting Experience

• Insurance/Finance Industry background

Preferred Licenses/Certifications

• Certified Public Accountant (CPA)

• Chartered Property Casualty Underwriter (CPCU) Preferred

Preferred Knowledge

• Advanced working knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
•Applied working knowledge of financial management, insurance principles and cash and capital principles
•Applied working knowledge of finance technology processes, procedures, solutions and best practices

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.

And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.

With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

We believe this is our moment: What if it was yours too?

Your career at QBE — let’s make it happen!

Compensation

Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs.

Annual Salary Range: $58,000 – $86,000

AL, AR, AZ, Fresno, CA, CO (Remote), DE (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY
 

Annual Salary Range: $64,000 – $95,000

CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
 

Annual Salary Range: $73,000 – $108,000

San Francisco CA, NJ and New York City NY

Benefit Highlights

You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. 

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. 

QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements. 

APPLY HERE

INPATIENT CODING AUDITOR (Indiana)

Work From HomeWork From Home Work From Home, Indiana 46544

We are looking for fully remote Inpatient Coding Auditors! ​ Must have inpatient coding experience and RHIT certification!

WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.


WHAT YOU CAN EXPECT

  • Review, research, and respond to coding inquiries from other Franciscan departments.
  • Integrate current industry changes into a clinical audit practice setting.
  • Act as a subject matter expert regarding payer reimbursement methodologies and official coding guidelines.
  • Assist Coding Supervisor with reviewing and responding to external coding audits.
  • Perform quality reviews to ensure compliance with payer reimbursement methodologies and official coding guidelines.
  • Provide audit results and trends to the Coding Education Specialists for education development and training.
  • Summarize quality review results for Coding Managers, Supervisors, Coding Education Specialists, and coding staff.

Qualifications

  • Associate’s Degree required and bachelor’s degree preferred
  • High School Diploma/GED Required
  • 5 years Coding Experience relevant to auditing specialty with RHIT/RHIA Required – OR –
  • 5 years Franciscan coding experience relevant to the auditing specialty with CCS Required and 2 years Coding Support role with RHIT/RHIA – Preferred
  • Certified Coding Specialist (CCS) – Required
  • RHIT/RHIA – Preferred

TRAVEL IS REQUIRED: Never or Rarely

APPLY HERE

Billing Specialist (Legal)

Description
Position at Berkeley Research Group, LLC
Job Summary:

BRG is seeking a full-time, highly experienced Billing Specialist for its Corporate Billing Department. Current professional service or legal billing experience is required. The Billing Specialist will be responsible for all aspects of full-charge client billing.

The Billing Specialist reports directly to the Billing Manager and is responsible for providing outstanding service to the Firm’s personnel, clients, and subcontractors. Qualified candidate must be very flexible, highly committed to exceptional quality and accuracy, high level customer service, teamwork, and supporting Firm and department goals in a dynamic, fast-paced environment.

Duties will include but are not limited to:

Daily, heavy Client contract review and matter set up upon case activation.
Generating client invoices for routine, electronic, and complex billing arrangements.
Follow through, tracking, and reporting of multiple assignments and progress.
Data entry, editing, customizing, and processing of Client invoices in accordance with contracts terms.
WIP Analysis, tracking, and reporting.
Assist as needed in guiding and supporting other billing staff once trained and qualified.
Required Qualifications:

5+ years of full-charge billing experience in professional services or law firm required.
Strong skillsets of 10 key, Word, Excel, and Outlook.
Exceptional organizational skills, follow-up skills, and very high attention to detail.
Excellent written and oral communication skills.
Ability to work well in a dynamic, fast-paced environment and meet deadlines.
Ability to juggle/manage multiple tasks/projects and competing requirements, often under strict deadlines.
Actively participate in a team environment.
Committed to high quality customer service (internal and external).
Consistent attendance and reliability.
E-billing experience (including E-Billing HUB) highly preferred.
International multi-currency billing preferred
Elite 3E experience preferred.
Bachelor’s degree preferred.
Bankruptcy experience preferred.
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.
Salary Range: $27- $37 per hour.

LI-AW1

LI-REMOTE

About BRG

Berkeley Research Group, LLC (BRG) is a global consulting firm that helps leading organizations advance in three key areas: disputes and investigations, corporate finance, and strategy and operations. Headquartered in California with over 40 offices around the world, we are an integrated group of experts, industry leaders, academics, data scientists, and professionals working beyond borders and disciplines. BRG strives to build and nurture a culture where inclusiveness is instinctive, not an initiative. We celebrate and value the diversity of our professionals and are dedicated to maintaining a truly inclusive work environment where all individuals feel respected and valued. We harness our collective expertise to deliver the inspired insights and practical strategies our clients need to stay ahead of what’s next.

Berkeley Research Group is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Accounts Payable Lead (TEMPORARY) (Remote)

The Accounts Payable Lead is responsible for the day-to-day management of the company accounts payable process and function in a professional and knowledgeable manner. This position ensures company policies and procedures are being adhered to as pertains to accounts payable.

The impact you’ll make:

  • Process all company payables
  • Handle all vendor and employee AP inquiries
  • Review and post all accounting entries relating to payables into accounting software
  • Oversee all company request forms and submissions (Reimbursements, Invoices, urgent pay requests, etc.)
  • Ensure company payables are paid on time by setting up check runs, wire transfers, ACH payments, etc.
  • Cancel and reissue any returned payments
  • Research and reconcile vendor accounts and outstanding balances (AP Aging, Credit Card balances, etc)
  • Research and resolve invoice and payment discrepancies
  • Attain and keep files of supporting documentation needed to process invoices (W9, NVF, approvals, etc.)
  • Seek and attain necessary approvals from managers in order to process invoice and release payment
  • Maintain and keep all company vendor accounts and files up-to-date
  • Assist and support in month-end process/journals (accruals, AP inquiries, credit card activity, etc.)
  • Review all incoming contracts for payment schedule, amounts, and terms
  • Complete 1099/1042 yearly tax filing requirements
  • Complete any ad-hoc projects relating to accounts payable
  • Other duties as assigned

What you’ve accomplished:

  • Associate’s degree in business administration, accounting, finance, or related field; equivalent years of experience will be considered in lieu of.
  • Minimum 5 years of experience in accounts payable
  • Understanding of finance, bookkeeping and basic accounting principles
  • Thorough knowledge of applicable accounts payable/general ledger systems and procedures, financial chart of accounts and corporate procedures
  • Excellent data entry skills; MS Office proficient, including Excel
  • High degree of accuracy and attention to detail is required
  • Ability to communicate effectively verbally and in writing
  • Possess strong work ethic and organizational skills
  • Self-starter, eager to learn, driven to grow, and highly self-motivated

Bonus points: 

  • Previous experience managing accounts payable team preferred
  • Familiarity with FinancialForce accounting software and Concur T&E and invoice processing is a plus
  • Strong interpersonal skills for interacting with vendors, employees, and management preferred

The base pay range for this position is $68,000.00 to $71,000.00 per year

2024 Benefits for Full Time, Temporary Employees:

  • Medical, Dental & Vision benefits:
    • Employee – employer paid premium 100%
    • For plans that offer coverage to your dependents, you pay a small contribution
  • Basic Life & AD&D – employer paid 1x salary up to $250,000

Why Weedmaps?

  • You get an opportunity to shape the future of the cannabis industry
  • You get to play a meaningful role that impacts the wellbeing of others
  • Casual work environment, no fancy clothes required, but you are free to dress to the nines!

APPLY HERE

Customer Solutions Operations Analyst

About Airship

At the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.

Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.

Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization — mobile app experience (MAX).

About the Opportunity

The Airship Solutions practice is our professional services team dedicated to helping digital marketers become the best multi-channel marketers in the industry.  The team is home to mobile and digital experts across the strategic and technical disciplines who are the trusted advisors to some of the largest brands around the globe.

As the Solutions Operations Analyst for the Airship Services team, you will manage the intake, resourcing, status and revenue recognition reporting for all Airship Solutions projects.  In addition, you will provide project management oversight for key delivery functions and maintain reporting on the functional areas within the Solutions team (e.g. support team metrics).  As such, this role balances the use of business metrics and resource activities, project status dashboards, resource availability,  and implementation of project management tools and techniques.  As the Solutions Operations Analyst, you will maintain the status of all contracted as well as prospective projects.

You will support/influence the design and integration of data across critical business systems in order to compose reporting and insights for proper resource assignment, capacity planning and revenue recognition reporting.

The best part of working at Airship is our culture of strong cross-functional collaboration and highly integrated teams in sales, customer success, product, and marketing to help you succeed. 

About You

You are passionate about keeping things organized and continually improving and automating processes.  You know that success is in the details.  You are energized by working with data and you take pride in solving complex problems.  You are comfortable working on a wide range of projects across diverse teams, functions and time zones.  You enjoy difficult tasks and thrive on being in the middle of the activity.

Responsibilities

Solutions Operations

  • Collaborate regularly with Strategic and Technical Solutions teams to properly allocate resources to new projects. 
  • Maintain constant understanding of project status (percentage complete, blockers to completion and time remaining) through feedback from consultants and project owners; participate in and advise all stakeholders necessary about project statuses.
  • Leverage project status data to maintain visibility into current and future resource availability by resource type; adjust allocations/hours/status based on continuous analysis of on-time delivery estimates.
  • Monitor new project pipeline data to determine the future demand for services resources by resource type.
  • Assist in the selection and implementation of operations tracking, reporting and alert tools, providing collaborative admin advisement as necessary. 
  • Provide monthly reporting to the finance team for all completed projects that can be billed and revenue recognized.
  • Create and run reports for Strategy and Technology Leads that identify projects that are over budget or off timeline.
  • Support business case development for additional team resourcing.
  • Manage local delivery partner relationships and oversee all outsourced projects.
  • Escalate delivery, performance or revenue issues to relevant Strategic or Technical Team Lead.

Project Management

  • Establish and utilize standard project management methods for Airship Solutions to ensure consistency and visibility of project details, measurement and communication. 
  • Roll-out/train Consultants and Account Managers on the established project management process.

Skills and Experience

  • 5 + years of professional experience preferably in an agency or SaaS business model and with an emphasis on marketing technology.
  • 3 + years of experience managing projects and working in a project based delivery team.
  • Bachelor’s degree or equivalent experience.
  • Analytical skills and experience evaluating data and trends to expose insights and opportunities.
  • Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.
  • Strong organizational, presentation, and communication (written and verbal) skills.
  • Proven influencing skills and ability to build rapport and respect across teams.
  • Experience building and running Salesforce reports and dashboards.
  • Experience with multiple project management tools (Jira, MS Project, Smartsheet, or similar).

Compensation at AirshipAirship’s compensation is determined by a variety of factors including market data, experience ladders, and geographical location. The starting salary range for this position is: $116,400-$131,500 per year. Some roles may also be eligible for commission, bonus, competitive equity packages and other performance incentives. In addition, we also provide an extensive suite of Benefits offerings as part of our Total Rewards approach to compensation.

Benefits at Airship

Workplace Flexibility (Fully Remote Option) + WFH stipends + Medical, Dental, & Vision Insurance (PPO/HSA Options) + Mental Health Benefits + Open PTO Policy (take the time you need) + 401(k) Retirement Plan w/a match + Stock Options + Professional Development Program  + Mentorship Program + Employee Resource Groups + Culture Club + Supplemental Benefits (Life Insurance, Short/Long-Term Disability, Flexible Spending) + Parental Leave + Employee Assistance Program + Referral Bonus Program.

Disclaimer

Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer.

APPLY HERE

Director, Specialty Clinical Solutions- REMOTE

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title
Director, Specialty Clinical Solutions- REMOTE
Job Description Summary

Responsible for support and development of Medical Pharmacy program strategy as part of the Medical Pharmacy Business Development team. Responsible for managing current Medical Pharmacy clients and potential new clients. Required to serve as a Medical Pharmacy clinical resource throughout the organization and support all clinical pharmacy programs involving Medical Specialty medications and additional clinical programs as needed. Expected to assume leadership of projects as assigned by VP, Medical Pharmacy Strategy.
Job Description

Supports overall Medical Pharmacy Product line for health plans through validated program enhancements, creation of usable, client collateral materials with marketing, and onsite client presentations
Leads evaluation and identification opportunities for improved management of Medical benefit drugs through clinical research and analytics that improve medical cost savings and provide clinical quality initiatives
Manages current clients in all Medical Pharmacy programs such as Fee Schedule Management, Prior Authorization, Post Service Claim Edits, Site of Service and any additional programs.
Develops new opportunities and expands programs for existing clients.
Works with analytics team to provide business rules and develop new drug to market cost impact analyses for health plan clients
Manages Medical Pharmacy development needs for potential new clients.
Identifies and develops opportunities for improved process efficiencies for Medical Pharmacy programs.
Identifies enhanced reporting methodologies for Medical Pharmacy Programs.
Supports development and production of Medical Pharmacy Trend Report, owning specific sections as delegated
Supports development, production and monitoring of Specialty Pharmacy Pipeline Report.
Communicates and collaborates effectively with all internal stakeholders
Provides Medical Pharmacy expertise within the organization to other business units and within Magellan Rx
Develops potential opportunities and all research and materials for presentations at National pharmacy/healthcare industry meetings, white papers and published papers.
Develops appropriate submissions for program presentations at National meetings and for publication acceptance.
Responsibilities

7+ years of pharmacy, managed care and pharmaceutical industry experience.

At least 1-2 years’ Health Plan Pharmacy experience with knowledge of Medical Pharmacy benefit management strategies.

Strong interpersonal, consultation, organizational, tracking and follow-up skills.

Pharmacy, Managed Care, Pharmaceutical Industry experience.
Ability to research, obtain, coordinate, and integrate feedback and directions from diverse operational groups and organizations into a written product.
Excellent verbal and written communication skills.
Knowledge of legislative/oversight bodies (e.g., URAC-Utilization Review Accreditation Commission, CMS-Centers for Medicare & Medicaid Services, NCQA-National Committee for Quality Assurance, and ERISA-Employee Retirement Income Security Act of 1974).
Requires an in depth understanding of the pharmacy industry including drugs paid for on the medical benefit and pharmacy benefit.
Generates high confidence in project output and production.
Independent worker requiring little oversight, self motivated.
Strong communication and presentation skills.
Experience and thorough understanding of Microsoft Office products, and other relevant software systems and applications.
Data review and interpretation skills required.
Must possess RPh or PharmD license in good standing.
Health Plan experience managing drugs on both Pharmacy and Medical benefit.
Work Experience

Work Experience – Required:

Managed Healthcare, Pharmacy
Work Experience – Preferred:

Education

Education – Required:

Bachelors – Pharmacy
Education – Preferred:

PharmD – Pharmacy
Certifications

Certifications – Required:

RPH – Registered Pharmacist – Pharmacy – Pharmacy
Certifications – Preferred:

PharmD – Doctor Of Pharmacy, State Licensure – Pharmacy – Pharmacy

Quality Specialist II

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title
Quality Specialist II
Job Description Summary

Serves as a member of the quality team at the national, regional or unit level. Coordinates projects resulting in continuous quality improvement and process improvement. Supports the maintenance of a strong quality program, measured processes including URAC, NCQA, and/or HEDIS (where applicable) and reported outcomes.
Job Description

2+ years of quality improvement and auditing or related in healthcare field.
2+ years of HEDIS related experience (where applicable).
Coordinates assigned quality and process improvement activities which may include accreditation support, process improvement projects, quality studies, CQI (continuous quality improvement) process training for staff, prevention program coordination, care coordination initiatives, satisfaction survey coordination and follow-up, provider and member advisory groups (where applicable), tracking of adverse incidents, monitoring of performance guarantees, CAPs and customer related quality initiatives.
Knowledgeable in HEDIS (where applicable) and Accreditation (NCQA and/or URAC) requirements.
Conducts quality control reviews and external/internal audits.
Summarizes findings and prepares reports on findings.
Assists in the preparation of customer audits.
Conducts analyses of data findings for quality and process improvement and assists in report preparation for internal and external customers.
Leads and/or supports assigned quality committees and/or work groups through comprehensive project management, ensuring that documentation is accurate and timely, agenda items presented, and follow-up actions taken.
Supports the quality program with the goal to meet customer requirements and performance guarantees. Duties include monitoring and execution to meet timely deliverables.
Works independently and high degree of organization required.
Knowledge of healthcare quality improvement processes, accreditation standards, and HEDIS/performance measurement.
Attention to detail and ability to work efficiently to meet deadlines and timelines.
Expertise in data management, data analysis, reporting word processing, and project management skills.
Strong working knowledge of Microsoft Excel, VISIO, and/or MS Project.
Excellent verbal and written skills and the ability to enter data accurately into spread sheets and prepare professional looking documents and reports.
Responsibilities

2+ years of quality improvement and auditing or related in healthcare field.
Knowledge of healthcare quality improvement processes and performance measurement.
Attention to detail and ability to work efficiently to meet deadlines and timelines.
High degree of organization required.
Expertise in data management, data analysis, reporting word processing, and project management skills.
Strong working knowledge of Microsoft Excel, VISIO and MS Project.
Work Experience

Work Experience – Required:

Quality
Work Experience – Preferred:

Education

Education – Required:

Education – Preferred:

Bachelors – Healthcare
Certifications

Certifications – Required:

Certifications – Preferred:

LSSGB – Lean Six Sigma Green Belt Certification – Enterprise – Enterprise, LSSWB – Lean Six Sigma White Belt Certification – Enterprise – Enterprise
Potential pay for this position ranges from $54,190.00 – $86,690.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

HR Representative – Seasonal

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. 

Summary: 
HR Direct is a remote call center environment responsible for receiving and advising incoming calls regarding human resources-related employee inquiries. You will be responsible for providing 1st level functional support in answering benefit and payroll questions and supporting associates with personal and job-related transactions.

Responsibilities:

  • Assisting all associates calling HR Direct to complete Personal data, Job data and Benefit-related transactions in HR Access
  • Provide support to associates using the web application on-line to complete their transactions.
  • Answer benefit and payroll questions
  • Coordinate with other functional groups within HR Direct as vital
  • Provide a high level of functional support to callers needing assistance with ESS and MSS and store managers entering HR data transactions in store
  • Assist with the greater HR team with data transactions and inquiries while documenting all calls in HR Direct call tracking system
  • Engage Service Coordination Supervisor for issue resolution as needed

Qualifications

  • 1-2 years’ Service Center environment (call center) experience required, with HR, payroll, or benefits experience a plus
  • Providing superb customer service to all customers
  • Must be highly proficient in utilization on dual monitors and computer software and applications including Microsoft Office
  • Excellent communication skills both written and verbal
  • Solid attention to detail and accuracy
  • Ability to work in a team environment to achieve goals
  • Proficiency in Spanish and/or French (verbal and written) ideal 

Education:

  • Bachelor’s Degree preferred, but not required

Core Competencies:

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

Benefits:
We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. 

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Operations Analyst (Targets)

Vial is a global tech-driven CRO providing next-generation clinical trial management services. The Vial CRO powers its drug discovery arm, Battery Bio, an AI-powered hyper scalable biotech. Battery Bio harnesses Vial’s unique 90% lower cost structure to produce more affordable drug development with efficient, streamlined clinical trials.

Our mission is to reimagine the drug discovery process to empower scientists to cure all human disease. We have assembled a talented team of clinical operators, chemists, and innovative thinkers to achieve this vision.

Vial is a San Francisco, California-based company founded by Simon Burns in October 2020. Since our founding, we have become a fast-growing company of 100+ employees with over $100 million in funding from esteemed investors including General Catalyst, Box Group, and Byers Capital.

Vial is rebuilding the infrastructure to advance research. By deploying technology at every step, we are creating a more efficient future for drug discovery.

Overview

We are looking for a Operations Analyst (Targets). In this role, you will assist with multiple projects at Vial, including helping to set and execute firm level strategy. You will report directly to the Strategy Lead, engage closely with the executive team and have significant autonomy in leading Strategy projects.

This role is fully remote, based anywhere in the United States. Unfortunately, we are not able to provide sponsorship to work in the United States.

Key Responsibilities

  • Perform market landscaping analyses for the drug discovery pipelines of various indications
  • Review research papers and clinical trial readouts
  • Assist with key strategic and operational tasks for our drug discovery business unit
  • Manage end-to-end projects with input from key stakeholders across the drug discovery business unit
  • Contribute as a thought partner helping set firm direction, brainstorming and collecting thoughts across the org

What You’ll Bring

  • 1-3 years of experience in Finance and/or Operations
  • Financially literate with an understanding of biology
  • Experience in Consulting, Investment Banking, or previous S&O/BizOps roles in the biotech industry preferred
  • Entrepreneurial mindset, experience in startup environment preferred a plus
  • Deeply analytical, systems thinker, focused on finding scalable solutions

The annual base salary is $85,000 – $115,000, based on a local (San Francisco) hire. Final offer amount will depend on education, skills, experience, and location.

Why You’ll Love Working At Vial

Innate curiosity. At our core, we embody an insatiable curiosity. Our journey into the realm of clinical trials was ignited by a firsthand understanding of the challenges involved. This innate curiosity drives us to constantly innovate, seek fresh ideas, and bring our vision of reimagining clinical trials to life.

Fostering autonomy. Autonomy is our guiding principle. We firmly believe that when team members are entrusted with autonomy, they unleash their true potential. Our culture fosters an environment where each individual takes ownership of their domain, empowering them to make a profound impact.

The pursuit of mastery. We are dedicated to cultivating mastery. We understand the value of honing expertise in a craft. The pursuit of mastery, coupled with a deep sense of pride in one’s workmanship, fuels our unwavering commitment to tackle intricate challenges. At Vial, we foster a culture of highly autonomous professionals, each an expert in their field, collaborating on an immensely demanding endeavor together.

Move fast, stay humble. Our strength lies in agility and humility. We firmly believe that intellectual honesty and a nimble mindset are the pillars of success. By staying adaptable and open-minded to all solutions, we tackle obstacles head-on, remaining humble in the face of adversity. This enables us to surmount the hurdles that confront us at every twist and turn.

Benefits

Competitive Equity Compensation

Health, Dental, and Vision

Remote-First

Paid Parental Leave

Unlimited Vacation

APPLY HERE

Payment Posting Coordinator

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY

This position is responsible for the timely and accurate posting of payments, denials and adjustments. Accurate collection/allocation of bank deposits per practice. Accurate and detailed posting of EOB payments from insurance companies to patient accounts. 

POSITION DUTIES AND RESPONSIBILITIES

  • Capable of posting miscellaneous payments, manual and electronic to patient accounts 
  • Export all 835 electronic payment files in preparation of posting
  • Resolve any edits and report issues timely and accurately from all 835 payer files
  • Post all non-EDI payments, contractual allowances, rejection codes, deductibles, and copayments
  • Update and maintain all logs and spreadsheets used for reconciliation
  • Obtain missing ERA/835/EOB from payers via portal or telephone 
  • Research unidentified payments and/or recoupments to determine appropriate resolution
  • Identify credit balances at time of posting and correct any erroneous mistakes
  • Maintains or exceeds established productivity goals and quality standards

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

  • High School Diploma preferred and two years of Medical Billing and Collection Experience
  • Working knowledge of EOB’s, EFT’s and ERA’
  • 2 years posting experience
  • Knowledge of Managed Care Contracts, Medicare, and Medicaid
  • Excellent attention to detail
  • Ability to work independently with minimal supervision

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

APPLY HERE

Coordinator, Data Subject Rights

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

If you want to make a difference, Rite Aid is the right place.

While Rite Aid is big, it still feels small — you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.

Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of ’whole health for life’ for communities around our country.

And that makes the biggest difference of all.

Job Summary

The Data Subject Rights Coordinator is responsible for the handling/processing activities related to Data Subject Rights under US Privacy law thereby assisting in the management of legal and operational risks related to PII and PHI assets. This role continuously assesses Privacy operational capabilities; develops procedures, and privacy reporting. This role also reviews regulatory requirements where needed at the direction of the Chief Privacy Officer. The incumbent must be familiar with Data Subject Rights under US Privacy law and privacy management tools to effectively respond and/or execute against rights requests from US consumers under the Rite aid Privacy Program.

Responsibilities

•Provide accurate, timely and relevant responses to consumer data privacy rights requests received
•Documenting intake of all data subject rights requests and responses including the provision of reports to the Chief Privacy Officer
•Assisting with other privacy related projects as they arise
•Identify business processes involving data subject rights of consumers subject to legal and compliance requirements
•Provide notice of potential risks, threats, and vulnerabilities involving consumer data or consumer data rights requests
•Assist with the development, implementation and maintenance of corporate privacy policies and procedures, training, and other related processes
•Ensuring compliance with consumer privacy policies, procedures and consumer rights workflows
•Completing documentation for relevant records with close partnership with the Legal, Compliance, Information Security, and Information Technology Departments

Qualifications

EDUCATION REQUIREMENTS
Education Level
GED
H.S. Diploma or General Education Degree (GED)
Associate Degree

The typical starting pay range for this position is between $17.10 – $20 per hour, although wages can very based on experience and geography.

APPLY HERE

Post Live Client Performance Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

The Client Performance Monitoring Associate is responsible for monitoring EDI, ERA and EFT performance metrics across the network, specifically targeting client performance for opportunities. This role focuses solely on customers that have already gone live on athenaOne but are underperforming as compared to customers in their own service level, tenure and beyond. This associate will analyze large amounts of data and be required to make sense of complex and sometimes contradictory information to uncover root cause and discover opportunities. The Client Performance Associate will need to collaborate with other internal teams but also be able to share information externally, directly with customers when required.


Essential Functions (Duties and Responsibilities):

80%      Data Analytics and Performance Monitoring

  • Relentlessly monitor data via various tools to seek out trends, dips, and spikes to sustain and increase performance across the athenaOne network
  • Efficiently translate findings into digestible formats, suitable for frequent read-outs, presentations, and stakeholder collaboration
  • Establish and adhere to prioritization methodologies that focus on customer revenue cycle health and business impact
  • Craft specific customer performance reports to demonstrate historical performance and illuminate opportunities

20%  Collaboration and Stakeholder Communication

  • Work as part of a team to complete short-term projects
  • Collaborate across internal stakeholder teams in Technology Enabled Services, Customer Success and Customer Care to ensure alignment of customer and business outcomes

Education & Experience Required:

  • Bachelor Degree (or commensurate level of professional experience)
  • 2-4 years of professional experience
  • Sigma Dashboard experience preferred but not required
  • Prior experience with metric performance monitoring and data analysis
  • Proficiency in Microsoft Office Suite

Knowledge & Skills:

  • Ability to effectively navigate and collaborate across stakeholders to achieve program goals and results
  • Work independently as well as part of an extended, cross-functional team
  • Strong client facing and interpersonal relationship skills
  • Critical thinking and problem solving skills
  • Excellent organization and time management skills
  • Demonstrates ownership and direction in learning and self-development
  • Effective communication and business writing skills
  • Solid planning and organizational abilities

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don’t take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 
 
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.  

What can we do for you? 
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.  

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. 

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.

APPLY HERE

Corporate Paralegal

The Corporate Paralegal plays a crucial role in supporting our legal department with contract review and drafting, claims and litigation management, legal compliance, and legal research.  The Corporate Paralegal works closely with cross-functional stakeholders and various external entities.

Here’s what you will be doing:

  • Act as first point of legal contact for reviewing, revising, and drafting of MSP, agency and vendor contracts; provides expert guidance and advice to internal stakeholders regarding contractual issues
  • Coordinate and assist with management of all aspects of the company’s claims and litigated matters, including discovery, calendars, deadlines, and management of external counsel
  • Organize and maintain case files of new and existing legal / risk matters, including tracking, analyzing, reporting and recouping claims-related costs (including reviewing invoices, negotiating, and approving costs) and monitoring overall spend of company’s applicable retentions
  • Conduct legal research to support ongoing legal compliance matters and provide comprehensive analysis to Corporate Counsel, VP of Legal
  • Monitor legal bulletins and other legal resources to maintain a knowledge base of key laws, legal processes and/or systems, industry practices applicable to business contract administration, key statutes, legal decisions, and other data to analyze for significance to the business
  • Communicate across all departments including executive level on behalf of the legal department as needed
  • Provide general legal support for the legal team
  • Uphold our Core Values
    • Own Your Relationships – engage others with clarity, transparency, and care
    • Obsess Over the Experience – distinguish yourself by providing the best possible experience every time
    • Simplify the Process – use your unique skills to make the complex easy
    • Defend Our Culture – embrace and encourage the principles that define our company

Other duties as assigned

Here’s what we are looking for:

  • Associate’s degree in paralegal studies
  • 3-5 years of contract experience
  • 3-5 years of litigation experience
  • 1-3 years of related experience in a corporate environment
  • Ability to successfully manage competing priorities and work independently on a wide range of issues and projects, while delivering quality work
  • Proficient in MS Office suite
  • Strong organizational and time management skills
  • Excellent attention to detail
  • Excellent customer service skills
  • Highest levels of personal and professional integrity

Will accept any suitable combination of education, training, and experience

Preferred Qualifications:

  • Paralegal certificate, Bachelor’s degree in related field, or juris doctorate
  • Experience with electronic document management systems 

Compensation:

The base salary range for this role is $80,000.00-$92,000.00/year. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.

Benefits:

TNAA offers a competitive compensation and benefits package that offers Medical, Dental, Vision, Life, and Long-Term Disability insurance plans that start the first day of employment. TNAA also offers short-term disability, accident insurance, critical illness, legal assistance, identity protection, pet coverage, a retirement plan with employer match, and a generous vacation plan that includes 8.5 paid holidays. 

APPLY HERE

Data Entry Specialist

We are seeking a detail-oriented and efficient Data Entry Specialist to join our team. As a Data Entry Specialist, you will be responsible for accurately and efficiently entering data into our systems and maintaining data integrity.

Responsibilities:

  • Enter data accurately and efficiently into designated systems or databases.
  • Verify and review data for errors or discrepancies and make necessary corrections.
  • Ensure data integrity and quality by conducting regular checks and audits.
  • Maintain confidentiality and security of sensitive information.
  • Organize and prioritize tasks to meet deadlines and productivity targets.
  • Collaborate with team members to resolve data-related issues or inquiries.
  • Follow established procedures and guidelines for data entry and record-keeping.
  • Generate reports and perform data analysis as required.
  • Assist with other administrative tasks as needed.

Requirements:

  • Proven experience as a Data Entry Specialist or in a similar role.
  • Excellent attention to detail and accuracy.
  • Proficient typing and data entry skills.
  • Strong knowledge of Microsoft Office Suite (Excel, Word, Outlook).
  • Familiarity with data entry software and tools.
  • Ability to handle confidential information with discretion.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • High school diploma or equivalent; additional certifications in data entry or related field are a plus.

APPLY HERE

Content Update Editor, InStyle (USA or Canada)

Dotdash Meredith is looking for a remote content update editor for InStyle. Candidates should have experience writing or editing beauty, lifestyle, and fashion articles. Update editors may revise outdated information, polish dull or error-ridden copy, and expand text to ensure articles are detailed and comprehensive.

As a digital publisher that reaches millions per month, Dotdash Meredith has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do. 

We are looking for editors who can commit to 20-40 hours a week of work. The rate for this position is $28-$30 per hour. Applicants must live in the United States or Canada. 

About Your Contributions:

  • Research and perform revisions, updates, and rewrites to content as needed according to specific project instructions and brand guidelines
  • Fact check and copy edit on top of any larger revisions and updates
  • Source and add imagery that aligns with project guidelines and brand visual style

About You:

  • At least 3 years experience writing or editing beauty, entertainment, fashion or related content, preferably for a digital brand, magazine, or newspaper
  • Strong writing and editing skills, with an ability to adopt an established brand voice and adhere to style guidelines 
  • Able to confidently research and write/edit relevant content including: beauty, fashion, pop culture, celebrity interviews, lifestyle, and astrology
  • Comfortable with content management systems, including WordPress
  • Detail-oriented and able to work efficiently, independently, and accurately
  • Bachelor’s degree required
  • You are comfortable working remotely
  • You have access to a smartphone, computer (not a tablet), and a secure internet connection

About Us:

Dotdash Meredith is the largest digital and print publisher in America. From mobile to magazines, nearly 200 million people trust us to help them make decisions, take action, and find inspiration. Dotdash Meredith’s over 40 iconic brands include PEOPLE, Better Homes & Gardens, Verywell, Food & Wine, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, and Southern Living.

APPLY HERE

Senior Content Specialist

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us – even you! 

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.  

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Marketing Team making that happen.

Our dynamic marketing team is seeking an energetic and flexible writer to lead content ideation and execution. Healthcare is a mystery to most people. Through crystal-clear copy, jargon-free content and down-to-earth messaging, the Senior Content Specialist plays a key role in our mission to simplify the process of being healthy and well. 

This is a highly autonomous role with the potential to impact every corner of a fast-growing health tech organization. Working under the Content Marketing Manager, you’ll write to drive leads and simplify the complex. 

Your impact. 

  • Collaborate with an energetic marketing team to conceive, write, edit, and distribute original content for the benefits consulting channel. Whether it’s campaign assets, webinar content, eBooks and white papers, or your best new content idea, you’ll write with our benefits consulting audience in mind as you work to increase brand awareness and generate leads.
  • Bring your new ideas to the table daily, weekly, and monthly. Consider yourself a driving force of content innovation and new idea generation for our team.
  • Lead and participate in project launch planning meetings. Provide guidance on delegation of tasks and team supporting our benefits consultant strategy while working with departments including Sales, Customer Success, and Product Marketing.
  • Contribute to cross-functional conversations at every level with industry insights and an understanding of our competitive landscape. 
  • Analyze data to make strategic decisions that change our presence. 

Your experience.

  • 4-7+ years of content marketing, content creation, or equivalent writing experience
    A passion for and a strong understanding of the employee benefits, healthcare, human resources, or benefits consulting space
    Demonstrated experience writing for different formats, including white papers, marketing collateral, webinars, eBooks, website copy, newsletters, etc.
    Experience creating sales enablement resources and collateral such as slide decks, one-pagers, and product content
    Writing, editing, and proofreading skills with great creativity
    Understanding of the practical application of competitive research, market research, and content research and their places in marketing
    Demonstrated ability to bring an engaging, lively voice to writing and storytelling
    You’re comfortable with industry-standard content marketing tactics and constantly self-educating yourself on the latest content marketing trends
    Proficiency in Hubspot (or a similar tool)
    Bachelor’s degree in journalism, communications, English, or similar

HealthJoy is a remote-first workplace with nearly 400 team members globally.  We offer an enriching environment with processes and employee experiences built to support our non-centralized work team. 

We offer a robust package of employee perks and benefits including:

  • Flexible PTO plan
  • Healthcare benefits
  • HSA contribution match
  • Company sponsored short term and long term disability insurance 
  • Employee stock options
  • 401k with a matching employer contribution
  • Paid parental leave
  • The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan. 

Total Rewards

Job Level: 30 

Base Compensation Range for Job Level: $70,000-80,000 Annually 

The cash compensation above includes base salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, overtime pay or other variable incentives.

HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance. 

HealthJoy is a remote-first employer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 

At HealthJoy, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each role and individual. 

In addition to cash compensation, HealthJoy offers a rich “Total Rewards” package that includes:

  • Medical, Dental and vision insurance packages
  • HSA contribution match
  • Stock options for eligible roles
  • 401k match
  • Paid parental leave
  • Company sponsored Short Term and Long Term Disability coverage
  • Flexible PTO 

APPLY HERE

Senior Personal Finance Writer, Insurance -Bankrate

Red Ventures is seeking a seasoned personal finance writer with deep experience in auto, home, and life insurance for our Bankrate team. As a topical expert in these areas, the Senior Writer will produce comprehensive breaking news and insurance coverage, as well as create and update educational content in partnership with editors, SEO and other marketing functions.

The Senior Writer will leverage their experience to craft highly researched stories, drawing on data and interviews from sources and experts. This role will help to identify content opportunities that have the potential to demonstrate a business impact on traffic, backlinks and/or brand mentions. Experience with multimedia video production (or a willingness to help develop this type of content) is preferred, but not required.

What You’ll Do

  • Produce high-quality, well-researched content at a strong pace
  • Stay up to date on industry news and trends to identify, pitch and write content opportunities that are likely to have a business impact
  • Update existing content for timeliness and accuracy
  • Write following AP style and brand voice and tone guidance
  • Check story drafts for errors, typos and linking opportunities
  • Use Asana, Google Sheets and our Content Management Systems as part of our editorial workflow for tracking and production
  • Embrace opportunities to mentor growing writers
  • Follow Compliance standards to ensure content is compliant

What We’re Looking For

  • 3+ years writing/editing experience
  • Passion for content creation and a track record of coming up with innovative approaches to complicated topics
  • Experience writing consumer-driven, auto and/or home insurance content
  • Deep familiarity and experience with Google’s evolving search landscape and an understanding of SEO best practices related to YMYL content and EEAT
  • An innovative thinker who regularly pitches new ideas and content types
  • Willingness to write about insurance products that you personally use and recommend
  • A portfolio of personal finance writing samples that showcase attention to detail and accuracy
  • Ability to adapt quickly to shifting priorities while keeping up with content production pace
  • Experience meeting tight deadlines while working independently
  • Ability to collaborate with editors, designers, SEO team members, project managers and publishers, as needed
  • Familiarity with AP style and compliance with brand style guides
  • Experience creating multimedia content as a media spokesperson or a willingness to help develop this type of content is preferred, but not required.

Compensation

  • Cash Compensation Range: $60,000-90,000
  • NYC Cash Compensation Range: $72,000-108,000
  • Note actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Tuition Reimbursement

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

APPLY HERE

Grievance Analyst – Case Review

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

CVS Health has an exciting new opportunity within the Grievances team in Scottsdale, AZ. As a Grievances Analyst, you will be responsible for ensuring Grievance resolutions address member concerns and are in accordance with Centers of Medicare & Medicaid Services (CMS) guidelines. This role is critical to ensuring high quality results, meeting department and CMS mandated TAT and mentoring caseworkers. As part of this role, you will be required to interact directly with clients and internal business partners.

You will perform an end-to-end quality review of written grievances resolution letters and summaries that are drafted by the caseworkers and provide feedback to ensure department and CMS required quality objectives are met. Additionally, you will support the needs of the department in multiple audit functions (CMS Program Audit, client requested mock audits, and 3rd party generated audits) that are a direct result of the quality process. Lastly, the Grievances Analyst will complete full root-cause analysis functions, providing process improvement recommendations across multiple internal business units, deliver interdepartmental training, with the goal of improving the member experience.2+ years of experience with the Microsoft Office Suite, Word, Outlook, etc.
1+ years of Med D work experience.2+ years of general business experience that includes problem resolution, business writing, quality improvement and/or customer service.
1+ year of PBM/pharmaceutical related work strongly desired.H.S. or Equivalent
Bachelors Degree Preferred

Pay Range

The typical pay range for this role is:

$40,600.00 – $83,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  

APPLY HERE

Medicaid Proposal Writer

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This role is a work from home opportunity, which can be based anywhere in the United States.

A successful candidate will play a critical role in the quality of our RFP responses and the efficiency of the whole team. The proposal writer continuously strives to increase their knowledge of Aetna Medicaid, products offered, and industry best practices to develop thoughtful, strategic, compliant responses to RFPs/RFIs.

The proposals writer develops strong work relationships with health plan leaders, proposal peers and SMEs to support business goals to win and retain business.

Required Qualifications

  • Work on writing assignments varying in length and detail supporting strategic, functional, and operational topics across the entire proposal
  • Collaborate with Capture and Proposal Managers, Proposal Directors , and Subject Matter Experts to outline and prepare final proposal responses.
  • Interview SMEs to identify and collect pertinent information for compliant and compelling responses, update resumes, write past performances, and develop other proposal responses. Leverage past proposals or the proposal library to establish a first draft
  • Conducts qualitative and quantitative research to help formulate new content focused on client solutions that highlight company differentiation, innovation, and operational strategies
  • Collaborate with Graphic Artists on proposal graphics and visualizations
  • Actively participate in kick-off meetings, color team reviews, and varying status meetings through the entire proposal process as defined by the proposal timelines
  • Develop a proposal response that aligns with internal quality standards, bid guidance and adheres to proposal requirements in a compliant and compelling manner
  • Develop creative strategies that effectively articulate customer needs and win themes critical to generating business goals.
  • Maintain expert understanding of Aetna Medicaid products and services
  • Support the content management lifecycle by working with SMEs to identify new content for the Medicaid Content Library (MCL)
  • Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity
  • Support and drive ongoing development of internal process and procedures, including scorecards, quality business reports, style guides, and internal measures for performance

Job Requirements:

  • Demonstrated background and knowledge of Medicaid products, services and the market landscape
  • Excellent written and verbal communications skills
  • Demonstrates the understanding of Associated Press and internal style guides
  • Demonstrated ability to see the big picture and make connections between proposal sections and content development
  • Knowledge and understanding of Microsoft Office products including SharePoint, Word, Excel, Teams, and PowerPoint
  • Superior organizational, project management, analytical, and innovative problem-solving skills
  • Strong relationship building skills
  • Self-starter with the ability to work well independently and as part of a team
  • Ability to travel – up to 15%

Competencies:

  • Superior writing and editing skills and ability to write in a compelling and compliant manner
  • Strong project management skills, with the ability to manage multiple deadlines simultaneously
  • Excellent oral and written communication skills and keen attention to detail
  • Curiosity and eagerness to inspire others, investigate, learn, collaborate, and innovate, while bringing a positive, flexible attitude
  • Demonstrated ability to work well across departments/levels — including health plan leaders, proposal development, and marketing

Preferred Qualifications

APMP Bid/Proposal Foundation Certification (recommended)

Education

  • Bachelor’s degree or equivalent experience
  • Two plus years of experience as a proposal writer

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 

APPLY HERE

Configuration Research Analyst

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Applies in-depth knowledge of contracting initiatives and data audits to enhance provider networks while meeting and exceeding accessibility, compliance, quality, and financial goals. Conducts routine review, design and auditing for complex contract and network data as needed.

  • Assists with establishing and implementing results-based programs and innovative initiatives for the network operations area, under general supervision.
  • Applies in-depth knowledge of the network operations field to offer feedback for decisions and innovation strategies that enhance organizational growth and visibility.
  • Implements review, design, loading, and auditing of complex contracts, agreements, amendments and/or fee schedules in contract management systems to enhance provider networks.
  • Conducts routine research, analysis and/or audits to identify issues and propose solutions to protect data, contract integrity and performance. Provides technical expertise for questions related to contracting and related systems and information contained.
  • Coordinates complex contracting activities, implementation, coordinate receipt and processing of contracts and documentation and pre-and post-signature review of contracts and language modification.
  • Coaches more junior colleagues in techniques, processes, and responsibilities.

Required Qualifications

  • 3-5 years of Medicaid work experience
  • 3-5 years of experience performing complex audits of claims adjudication and/or pricing.
  • Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word.

Preferred Qualifications

  • Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members and providers.
  • Ability to effectively participate in a multi-disciplinary team including internal and external participants.
  • General Business – Ability to use critical thinking skills to analyze claims, contracts, and state regulations for configuration.
  • Adept at collaboration and teamwork
  • Adept at growth mindset (agility and developing yourself and others) skills
  • Working knowledge of execution and delivery (planning, delivering, and supporting) skills
  • Working knowledge of business intelligence
  • Working knowledge of problem solving and decision making skills

Education

  • Bachelor’s degree preferred/specialized training/relevant professional qualification or equivalent experience.

Pay Range

The typical pay range for this role is:

$43,700.00 – $105,100.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  

APPLY HERE

Onboarding Assistant, Employee Health and Safety (Temp, Part Time)

Cityblock Health is the first tech-driven provider for communities with complex needs, bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs and some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities, one block at a time. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are—bringing care into the home and neighborhoods through our community-based care teams.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. We will get started in new markets, each with their own operating structure and care teams, and continue to grow in the communities where we are working already. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To deliver a radically better experience of care to our members and advance equity in the communities we serve, we strive to make our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bridging together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels like they belong, are valued, respected, and celebrated as a part of our community. 

Our Values:

  • Aim for Understanding
  • Be All In
  • Bring Your Whole Self
  • Lean Into Discomfort
  • Put Members First

About the Role:

The ideal candidate will be highly administrative, and be accountable for the coordination, support, communications, and work plans for Cityblock’s employee health & safety. This role is part-time (20 hours per week) and temporary for 3 months (Jan – Mar).

In this role, the Associate will be responsible for the following:

  • Awareness and understanding of various vaccines such as COVID, Hepatitis B, MMR, etc.
  • Coordinate, track and ensure medical clearance compliance of all new hires staying within restrictive time frames.
  • Review lab results and vaccine documentations for requirement fulfillment and completeness.
  • Create charts for newly hired employees in the electronic medical records system and upload vaccines documents (Covid cards).
  • Maintain up to date electronic tracking for vaccination status, employee attestations, accommodations and associated documentation 
  • Develop and coordinate communications for the Employe Health & Safety department Design and present visually appealing and informative presentations
  • Support People team on associated personnel policies related to medical clearance requirements and COVID vaccine compliance. 
  • Escalate issues to leadership where warranted
  • Create and populate status report weekly, including weekly metrics and reporting where managed 
  • Work cross-functionally with data teams, occupational team to organize structured meetings/report outs/email threads/market communications

Requirements for the Role: 

  • Relevant work experience with organizations on health & safety and risk management, culture, and/or compliance
  • Ability to support complex processes within a healthcare environment
  • Highly Proficient with Google Suite and spreadsheets
  • Highly organized and able to multitask
  • Ability to work independently and in a team setting, with guidance and direction. 
  • Ability to be adaptable, deal with ambiguity, and flexible to changing situations, able to think outside the box, and to identify and respond rapidly to occupational health issues
  • Excellent communication skills (verbal, written, graphical)
  • Strong collaboration skills across all work groups. 
  • Able to design visually appealing and informative presentations
  • Able to perform data analysis
  • Comfort with multiple communication and documentation platforms (slack, email, etc.)

What We’d Like From You:

  • A resume and/or LinkedIn profile 
  • A short cover letter

APPLY HERE

Freelance Video Editors

Do you love doing video editing? We are currently hiring video editors to tell visual stories. This is an entry level position, but at least 1 year of social media video editing experience would be preferred.

Responsibilities

Edit film snippets into a comprehensive story for the target audience

Trim these sections as needed

Input music, dialogues, graphics and effects

Create rough and final cuts

Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency

Requirements

  • Proven work experience as a video editor ( 1 year preferred)
  • Solid experience with digital technology and editing software packages

Data Analysis Specialist

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

OVERVIEW

Welocalize is seeking a Data Analyst to contribute to an AI technology project. The ideal candidate will have a foundational understanding of machine learning, data annotation, data handling, quality assurance, and natural language processing. They will play a pivotal role in updating our machine-learning models and ensuring their efficacy.

Project Details

Job Title: Data Analysis Specialist
Location: Remote (Must be based in the US)
Hours: 40 hours weekly, 1 year commitment
Start date: ASAP
Employment Type: W2 Full-Time Employee
Pay rate: $35 Hourly (negotiable based on experience)
Preferred Qualifications
Bachelor’s degree in Computer Science, Data Science, Linguistics or Computational Linguistics or a related field.
Experience with machine learning models, data annotation, and quality assurance.
Strong analytical skills with the ability to identify patterns and anomalies.
Familiarity with command-line tools and interfaces.
Ability to work in a fast-paced, collaborative environment.
Excellent communication skills.

Additional Information:
This role primarily focuses on English US data sets; however, familiarity with translation or multi-lingual data sets can be a plus for future projects.
Key Responsibilities
Machine Learning Model Updates:
Update training and test model databases with new or amended synthetic textual and image data.
Modify and refine machine learning data creation, annotation, and rating guidelines.

Model Training and Evaluation:
Initiate model training processes using internal tools and command-line interfaces.
Evaluate the performance of trained models to gauge their efficacy and readiness for deployment.

Data Management and Annotation:
Design and develop test and training datasets as per the criteria provided by the project manager and other full-time employees.
Handle data efficiently, ensuring its integrity throughout the workflow.
Engage in data relevance tasks, ensuring data sets are aligned with project goals.
Annotate data accurately, ensuring it adheres to set guidelines.

Quality Assurance and Analysis:
Conduct manual quality analysis of model results.
Recognize error patterns and report anomalies for further investigation.
Deliver detailed reports on findings, including aspects such as utterance quality, LLM evaluation, ASR bug tracking, and customer pain points to be reviewed by the User Experience Research team.
Implement basic quality control measures and ensure the reliability of processed data.
Utilize intermediate data analysis techniques to extract insights and inform decision-making.
Arbitrate discrepancies effectively, ensuring consistent data quality.

Linguistic and NLP Tasks:
Apply basic knowledge of natural language processing and linguistics to data processing tasks.
Ensure linguistic accuracy in all processed and annotated data.
Requirements
Fluency in English, both written and spoken
Must be located in the United States and be 18+ years old
Proficient in web navigation and able to work efficiently in a fast-paced environment
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must successfully complete a quality test designed by our client before starting work
Benefits
Paid Sick Time
Employee Assistance Program
Following eligibility requirements: Medical Insurance
Dental Insurance
Vision Insurance
HSA
Voluntary Life Insurance
Accident, Critical Illness,Hospital Indemnity Insurance
401(k) Retirement Plan
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.

Ads Quality Rater – English (US)

OVERVIEW

Are you a search engine guru? Can you find what you’re looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!

Welocalize is looking for fluent English speakers to help support our project as an Ads Quality Rater. In this opportunity, you will use a unique, web-based tool to evaluate search engine advertisements based on project guidelines. In this opportunity, you will receive professional development: work on exciting projects that will empower you to keep learning and growing, and be able to work with a multicultural, international team with a great variety of documents and content types 

Project Details

Job Title: Ads Quality Rater

Location: Remote (Must be based in the United States)

Hours: Minimum 5 hours per week, up to 25 hours per week; set your own schedule (Expect occasional peaks and dips in work)

Start date: ASAP

Employment Type: W2 Part-Time Employee

Requirements

  • Fluency in English
  • Strong understanding of popular culture in the United States
  • 18+ years old
  • Web-savvy and able to work in a fast-paced environment
  • Excellent online research skills
  • Reliable computer system and internet connection
  • Reliable anti-virus software (as you will be surfing the web as part of the work)
  • Ability to follow instructions in English and comply with the project conventions and rules expected
  • Must sign a Non-Disclosure Agreement to protect confidentiality

Benefits:

Paid Sick Time

Employee Assistance Program  

Following eligibility requirements: Medical Insurance

Dental Insurance

Vision Insurance

HSA

Voluntary Life Insurance

Accident, Critical Illness,Hospital Indemnity Insurance

401(k) Retirement Plan

Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.

Expert AI Quality Controller

MAIN PURPOSE OF THE ROLE

Are you ardent, resourceful, motivated, and innovative? Welocalize is looking for bilingual speakers in the US to help support our projects as Expert AI Quality Controller. As an Expert AI Quality Controller, you will be instrumental in AI-generated product developments, improvements, enhancements, and overall end-user experience. Using your knowledge and talent, you will push the experience envelope through an AI wilderness, helping to chart new paths that set industry best practices.

MAIN DUTIES

– Producing professionally communicated, adaptive, detail-oriented, and analytical solutions 

– Independent and in-team research and data analysis, backed by familiarity with current best practices

– Working in an evolving environment to demonstrate innovation and process improvement

Project Details

Location: Remote, United States, Argentina, Romania, Mainland China, Japan, India

Start date: Q4, 2023

Employment Type: FTE

Longevity of project: 6 months with possibility of extension.

Qualifications:

  • Demonstrated analytical skills across diverse subject matter contexts
  • Outstanding verbal and written communication skills. Can effectively summarize complex questions and solutions
  • Some university Studies
  • Rich knowledge of language and culture
  • Appetite to work in constantly changing environment with ambiguous requirements that constantly require definition and tuning

Knowledge, Skills & Abilities

  • Ability to collaborate closely with other raters, communicating core assumptions while retaining a flexible attitude and willingness to reach consensus
  • Ability to understand the big picture while simultaneously attending to the details
  • Ability to interpret nuanced guidelines, identifying ambiguity
  • Experience with common programming development languages to include SQL, HTML – Desirable
  • Ability to consistently interpret and perform data rating tasks contemplating a maximal range of reasonable human interpretations

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.

Equal Employment Opportunity:

We provide fair treatment in employment, promotion, training, and other personnel actions without regard to race, color, religion, sex, age, national origin, and physical or mental disability.

Sensitivity and Expert Reader (Project Based)

As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.

With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggest entertainment brands.

Sensitivity and Expert Readers will work with Content Standards and Practices team safety review efforts of our content. Project scope may include historical accuracy research and fact checking, in addition to full sensitivity read. Readers will review content in production, conduct research on topics and themes presented in the story as necessary, and prepare reports of sensitive elements in the Readers’ areas of expertise. 

You must be detail-oriented, visual, and self-motivated with strong communications skills.

What we’re looking for:

  • Prior experience working in the capacity as an expert consultant on media projects
  • Excellent research, writing and verbal communications skills 
  • Ability to work independently, and culturally aware of trends and pop culture in United States, Latin America, and South Korea
  • Strong proficiency with technology: MS Office, Sharepoint, Adobe Acrobat, Zoom

WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.

Chatroom Operator

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c… 
Inc – https://www.inc.com/dakota-sha…
Crain’s Cleveland - http://www.crainscleveland.com…

Duties/Responsibilities:

Compensation: $10.00 – $13.00/hr part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

2pm-8pm EST

4pm-10pm EST

6pm-12am EST

Specific Duties, Activities, and Responsibilities:

Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
Maintain 95% or above accuracy in response handling
Required Skills/Abilities:

Exceptional attention to detail, high standard of excellence/perfection
Comfortability on a computer, proficient typing skills (can’t hunt and peck)
Proficient in emojis (this isn’t a joke, our users use emojis 💩)
Good grammatical, spelling, and logic skills.
Exceptional verbal, communication, and written skills.
Reliable and responsible to a designated schedule (unreliability will not be tolerated)
Must have reliable internet/wifi and a computer with up-to-date software.
** Must be currently living in the U.S. / are authorized to work in the U.S.

SSRS is hiring for SURVEY SUPPORT DATA ENTRY CLERKS

*THIS IS A REMOTE POSITION*
We are hiring DATA ENTRY CLERKS to work-from-home in the following states:
Florida, Nevada, Missouri, New Hampshire, Pennsylvania, North Carolina, South Carolina, Georgia, Ohio, Virginia, and Texas.

As a Survey Support Data Entry Clerk, your responsibilities include but are not limited to:

  • Reviewing scanned data images for accuracy
  • Entering data from scanned images
  • Utilizing search engines to clarify or complete data to be entered

Data Entry Clerks must be able to do all the following as well as be prepared for an interview process that tests many of these skills:

  • Type 50 wpm or better (It is recommended that you practice at home before your test)
  • Follow directions
  • Have computer literacy
  • Maintain a standard pace and level of accuracy of data entry
  • Use repeated hand, finger, and wrist motions for data entry
  • Maintain a positive and professional attitude
  • Report to work as scheduled

We offer Part Time flexible scheduling that really puts you in control of your paycheck:

  • shifts are Monday through Friday
  • options for start times between 7am – 1pm eastern time (Example:  7am, 730am, 8am, 830am, 9am, 930am, 10am, 1030am, 11am, 1130am, 12pm, 1230pm or 1pm )
  • you choose the length of the shift, with a 4-hour minimum shift required, however all shifts end no later than 6:00pm eastern time
  • must schedule a minimum of 30 hours per week, can schedule up to a max of 39.50 hours per week

To be considered for a work-from-home (WFH) Data Entry position with SSRS, you must meet the following tech requirements:

  • A personal computer or laptop that is less than 5 years old (We do NOT accept: Chromebooks, Ipads or tablets)
    – CPU 2.00 ghz or higher, 4GB Ram or more, Virus protection required, Remote desktop app on your computer
  • A High-Speed internet connection that can be dedicated solely to your use while working (Min speed requirement is 20mbps download and 5mbps upload.
    We STRONGLY recommend a hard-wired connection, but many high-speed Wi-Fi speeds are acceptable. Tests on your internet speed will need to be conducted prior to hiring.)
  • A quiet distraction free work environment within your home
  • A personal phone (either landline or cell), that you can use for communication with the main office in Pennsylvania 
  • The ability to work effectively without face-to-face supervision
  • Must be 18 years of age or older and live in one of the following states: PA, VA, GA, NC, TX, or OH

Rate of pay is $12.00 / hour, this is a part time position with the potential for an increase at after 100 hours worked.  

ETL Data Processing Programmer (Python)

HedgeApple Inc. is looking for a motivated python developer to join our growing development team. This position is ideal for international applicants with some Python programming experience and good English communication skills who are interested in gaining experience with software development and data warehousing. This is currently a work from home position.

As a member of the team, you will create, update, and use custom data-processing scripts written in Python to transform and map business data to our production database using an in-house data warehousing tool. Other responsibilities may include working with the database; archiving raw data; pushing and pulling data from data stores, running image processing scripts; and inventory automation tasks.

Requirements:

1 year of experience in software development, preferably with Python
Excellent written and spoken English
Familiarity with Excel or LibreOffice Calc
Familiarity with Amazon S3
Familiarity with version control, ideally using Github
Ability to work mostly in Central Time (UTC -5)
Nice to have:

Web scraping experience
Experience with Django or Flask
Linux and command-line familiarity
Previous experience with Monday.com
Familiarity with FTP/SFTP
About Us
HedgeApple Inc. is a digital eCommerce furniture retailer specializing in interior design and home decor. We work with more than 200 brands and offer over 400,000 items to a national customer base, but we are a small business with a dedicated team, and each employee has a direct impact on the success of the company.

Proposal Specialist

Does growth excite you? 

As a Proposal Specialist you will work on developing content for RFPs and quote proposals for our Sales Team. This qualified team member will work as part of the Proposal Solutions team and work closely with our Sales Directors, Sales Engineers, and Subject Matter Experts throughout the company to create revised content for the entire product set of solutions. In addition to content, the proposal writer will be responsible for updates and refresh to the RFPIO database in order to keep content up to date.

As a member of our Commercial team, you’ll have a hand in promoting our products to a wide range of clients and will help us to achieve our goals of scaling and expanding. Your natural ability to build relationships, as well as an eye for opportunity, will be vital in our efforts to expand our company’s reach. We’re looking for team-oriented, creative thinkers that are excited by finding innovative solutions to drive our business forward.  

Location: United States; then, you choose what works for you! This role can be performed 100% remotely anywhere in the US, at one of our office locations in the US, or a hybrid version of in-office and remote. 
Reports to: Proposal Manager
Travel  Requirement: 20% to accesso offices/Client Locations

What you’ll be working on: 

  • Participate in full proposal development process steps from a go/no-go decision through outlining, writing, gathering content and submission
  • Generate, track, review and follow-up on requirements from internal teammates
  • Proof, edit, format and finalize proposals
  • Work with the Sales team to develop winning quote proposals
  • Assist with development, proofing, editing and formatting of other response documents as required
  • Participate in team strategy sessions
  • Coordinate printing and binding of submissions
  • Maintain the accuracy of information across our proposal tracking tools through SharePoint and RFPIO
  • Routinely update and maintain our proposal library matrix.
  • Collaborate with our Marketing team to create proposal graphics, covers, charts, tables, and process diagrams.
  • Review final proposals to ensure that all terms and conditions are met.

What you bring to the role: 

  • Bachelor’s degree with 3+ years of related proposal development experience.
  • Excellent writing and business communication skills, and the ability to understand and communicate concepts in a compelling persuasive manner.
  • Strong organizational skills and the ability to multi-task
  • Ability to work directly with Sales team and manage projects in collaboration with others.
  • Flexibility to quickly adapt when “pop up’ and other high priority needs that cause priorities to change.

⭐️  Bonus points if you have: 

  • Post-secondary education in Marketing, English or Communications
  • Working knowledge of proposal management software programs (e.g., RFPIO)
  • APMP Certification or active pursuit of (CF APMP, CP APMP or CPP APMP)

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.  

Perks & Benefits

  • Competitive compensation package including discretionary annual bonus opportunity.  
  • 4-weeks of Paid Time Off for employees up to 3-years of tenure (higher accrual thereafter);  
  • 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about;  
  • Inclusive Family Benefits – access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility;  
  • 4-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement;    
  • Four different medical insurance plans to choose from, including an employer-contributed HSA; 
  • Employer-paid short & long-term disability and life insurance; 
  • Matching 401K; 
  • Unlimited access to Udemy for Business for continued learning and career development; 
  • A flexible work schedule around our core business hours.  

Salary offered is based upon experience.

Salary Range

$56,000—$75,000 USD

LIFE at accesso:

At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives  with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).

ABOUT accesso

Our team is on a mission to improve the guest experience with technology. We support some of the world’s top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

APPLY HERE

Senior Manager, Compensation

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere.

Essential Duties and Responsibilities

  • Performs staff support activities to develop, implement and administer compensation policies and programs
  • Develops and/or participates in compensation surveys to collect and analyze competitive salary information to determine company’s competitive position
  • Reviews proposed salary adjustments for conformance to established guidelines, policies, and practices. Recommends corrective or alternative actions to resolve compensation-related problems. Reviews requests for new or revised classifications to determine appropriate salary grade assignment
  • Formulates recommendations regarding development of company salary structure, FLSA exemptions, job revisions and organizational structures
  • Reviews existing and proposed statutory requirements governing compensation administration and recommends appropriate courses of action. May prepare special studies and recommendations on subjects such as incentive compensation, bonus plans, sales compensation, or stock options
  • Prepares the CD&A section of the Proxy filing in partnership with legal and finance teams
  • May include administration of domestic and/or international programs
  • Conducts analysis and interpretation related to the organization’s compensation programs
  • Evaluates the organization’s jobs and grades
  • Conducts market analysis of company jobs to determine competitive positioning of the organization’s pay programs
  • Participates in annual salary administration programs, including salary structure creation and maintenance and development of incentive or salary increase budgets
  • Forecasting of different bonus / stock scenarios Job Description Form # 6.2-1-4 Rev. C Page 2
  • Supports annual compensation, including annual market pricing exercises, salary increase cycles, bonus plan administration
  • The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

Yes

Qualifications Expected for Position

  • Performs work under general supervision. Handles moderately complex issues and problems, and refers more complex issues to higher-level staff. Possesses solid working knowledge of subject matter
  • Typically requires a bachelor’s degree and 7+ years of experience
  • Analytical thinking skills. Mathematical skills. Ability to work as part of a team
  • Ethics and discretion. Track record of working with confidential information
  • Ability to effectively prioritize and handle multiple tasks

The base salary range for this position is $150,000 – $175,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?


A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

APPLY HERE

 Manager, Capacity Planning and WFM (Call Center)

Rue Gilt Groupe is looking for a highly collaborative, innovative, data-driven Manager (Remote) to lead our Workforce Management team. The Workforce Management team is focused on Call Center Operations – we surface insights that drive productivity and performance across the organization. In this role, you will be responsible for creating and updating a forecast for volume across three channels, meeting service objectives, and initiating proactive and appropriate action around opportunities in staffing, planning, and command functions through a real-time lens. You will ensure that communication, and team engagement are priorities. Exceptional decision making and initiation skills are essential. You will be guiding Real Time Coordinator priorities and development, understanding the ‘who, what, and whys’ of our business. Working cross-functionally is fundamental as you support the team digging into trends, and surface opportunities that create impact and value.

What to Expect 

To succeed in this role, you must be innately curious, deeply analytical, highly driven and a strong communicator.

Workforce Optimization

  • Responsible for scheduling and forecasting, creating, and updating capacity plan
  • Analyzes and evaluates workforce metrics to improve resource efficiency maximizing labor utilization rates
  • Collaborates to proactively meet SLA’s based on contact volumes, handle times, and staffing requirements
  • Acts as a subject matter expert in WFM driving a rigorously analytical approach to digesting and communicating performance trends
  • Demonstrates critical thinking skills while considering the big pictures and impact on results

Teamwork

  • Successful in a team environment creating effective relationships with business stakeholders
  • Resolves team conflict and executes strategies to meet team performance expectations
  • Responsible for career development for direct reports
  • Understands team impact on other business operations and influences results
  • Partners with Operations leaders to ensure optimization of WFM plan
  • Shares accountability when delegating
  • Ensures staff have the skills and resources to get things done successfully
  • Drives proactive communication, analysis, and data engagement; making recommendations to improve results

Leadership & Partnership

  • Leads a team of WFM Coordinators
  • Acts as knowledge leader assisting to create synergy between short term planning and command efforts
  • Collaborates to ensure the plan is met and that command center is well positioned to provide WFM guidance to operations team
  • Partners with departments that cross-functionally influence Customer Service
  • Proactively communicates deficiencies and plans to resolve

About You

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work.

  • Bachelor’s Degree preferred
  • 5+ years’ experience or equivalent relevant industry and technological experience in workforce management
  • 3+ years of team leadership experience required
  • Excellent Excel skills and data analysis acumen
  • Able to draw accurate conclusions from raw data, and provide suggestions to address gaps
  • Continuous improvement mindset including the ability to skillfully manage change
  • Demonstrates professionalism, tact, and a strong sense of urgency
  • Able to independently problem solve, plan and organize resources; calculated decision-maker
  • Exercises initiative; highly self-motivated and driven by a fast-paced environment
  • Ability to network, and build effective relationships across organizations collaborating with senior leaders on key initiatives
  • Knowledge of Assembled a plus
  • Experience in Ecommerce preferred

APPLY HERE

SEO Copywriter

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, Accu-Trade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.  

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we’re obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

About the Role:

The SEO Copywriter is an individual contributor role inside the SEO Department, responsible for creating unique content for SEO clients based on strategic goals identified by SEO Specialists. Copywriters work under the supervision of the Copy Supervisor, and in coordination with the SEO Specialists to fulfill client work month to month. Copywriters must be adept and proficient writers, who are able to quickly research and create search-optimized content that is useful to users and meets the length and time requirements of the department. Copywriters must be unafraid of tight deadlines and high workloads, writing and researching for between 7 and 12 pieces of content a day on average.

Copywriters manage a heavy client load of between 30 and 40 accounts, making time management and the ability to complete tasks accurately and efficiently critical to success in this role. While SEO copywriting experience isn’t required for this role as training is provided, critical thinking, time management, and being calm under pressure are traits that lead to success.

Duties:

  • Write a high volume of high-quality, organic search-optimized web content per month, adhering to strict quality guidelines within time requirements
  • Manage client production schedules independently to meet tight internal deadlines
  • Perform competitor and keyword research in order to write top-placing content
  • Collaborate with SEO Specialists to create content that meets client goals
  • Flawlessly edit content created by yourself and others
  • Work within website platforms to publish content
  • Follow and understand brand-specific compliance requirements
  • Contribute actively to department and company goals
  • Understand and implement SEO best practices in content production

Requirements (within 3 months of employment):

  • Active interest in organic search, search engines, and digital marketing and drive to stay abreast of industry news and updates
  • Driven by the desire to continuously gain knowledge and improve skills
  • Ability to comfortably and successfully manage heavy client loads (30-40 clients, 7-9 pieces a day on average)
  • Ability to complete all required tasks within outlined time requirements and by required due dates each month
  • Willingness to work overtime as needed to complete client work on schedule
  • Critical thinking and reasoning skills; the ability to take learned concepts and apply them appropriately to unique situations in order to arrive at the most logical plan of action
  • Willingness to identify problems or issues and raise them to leadership, as well as present possible solutions
  • Adaptability; willingness to accept and embrace changing processes, gray areas, and new ideas with ease and enthusiasm
  • Fully functional in all areas of the Copywriter skills matrix
  • Exceptional written and verbal communication
  • Detail-oriented, especially as it relates to Quality Control and editing your own work
  • Proficient with Google Docs/Google Sheets or Microsoft Word/Microsoft Excel
  • Ability to perform and apply findings of competitor research using SEMRush and Google
  • Demonstrated understanding of SEO fundamentals

In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you’re seeking, then we encourage you to apply and learn more about the total compensation package for this position.

Salary Range

$48,000—$56,000 USD

Our Comprehensive Benefits Package includes:

  • Medical, Dental & Vision Healthcare Plans
  • 401(k) with Company Match + Immediate Vesting
  • New Hire Stipend for Home Office Set-Up
  • Employee Stock Purchase Program
  • Generous PTO
  • Refuel – a service based recognition program where employees receive additional paid time away to learn grow and reset
  • Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

APPLY HERE

Posting Specialist II

Under the direction of the Posting Manager, the Posting Specialist II performs general accounting functions, such as posting payments and reconciling bank deposits. This is completed while upholding the regulations set by the company’s standard and federal guidelines.

Essential Duties & Responsibilities

  • Pull deposits from bank lockbox/website.
  • Pull remits from various websites to post payments.
  • Scan all posting to each account’s folders on the network.
  • Run deposit reports to make sure daily deposits are balanced.
  • Make sure all posting is finished by end of month deadlines.
  • Post all payments and denials.
  • Make daily entries on each account’s monthly spreadsheets.
  • Must have knowledge of the accounts you are postings, especially schedules and payers.
  • Be aware of accounts that participate with insurances so that balances are adjusted off correctly.
  • Be able to access Easy Print to get Medicare remits.
  • Be able to access Gateway EDI for various insurance remits.
  • Respond to Billing Specialist inquiries related to posting.
  • Ability to work denials
  • Ability to print single 1500’ change schedules, change insurance companies in RescueNet

Requirements

Minimum Qualifications

Education

High school diploma or equivalent required

Associates/Bachelor’s Degree or equivalent outside work experience preferred

Experience

2-4 years of basic accounting principles and medical billing experience preferred but not required

Knowledge, Skills, Abilities 

Must be able to type minimum of 35 wpm

Microsoft Office and basic computer knowledge

Basic math

Attention to detail

Ability to read and understand Explanation of Benefits (EOB)

Customer service oriented

Time management and the ability to multitask are essential

Organizational skills

Must display sufficient written and oral communication skills

Must have the ability to work in a fast-paced environment

APPLY HERE

Product Design Lead – Customer Experience

The world has changed. Why hasn’t insurance?

Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.

Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

Kin is taking on the home insurance market with accelerated growth to help customers in climate affected states get affordable property insurance. We are a direct to customer business and customers are at the heart of everything we do. We are looking for a Lead Product Designer to join our growing design team and own our end-to-end customer experience to make buying property insurance online easy, seamless and informative. 

In this role, you will be responsible for the end-to-end customer experience and work across product teams to ensure a smooth experience for our users. You will be managing a small design team, partner with brand, design system and research teams and collaborate with product managers and engineers through design jams and sprints to transform our customer experience. In a changing world affected by climate, you will be accountable for ensuring our customers have a best-in-class insurance experience.

A day in the life could include: 

  • Collaborate with cross-functional teams to ideate, design, and prototype angle-changing products that push the boundaries of Kin’s customer experiences
  • Take broad, conceptual ideas and turn them into meaningful experiences for our Kin customers that drive product strategy and business impact
  • Design leading-edge concepts through the craft of end-to-end flows which impact broad sets of users at scale while using the appropriate prototyping tools
  • Design new experiences or layouts that set the UX design standard at Kin and evolves our visual systems
  • Play an active role in communicating strategic decisions around the future direction of Kin’s customer experiences
  • Give and solicit feedback from a broader product team in order to continually raise our bar for quality
  • Manage and mentor 1-2  designers within the customer experience team
  • Lead a partnership with Product Managers, engineers, researchers, and data scientists to oversee the user experience of a product from conception to launch

I’ve got the skills… but do I have the necessary ones?

  • 8+ years of experience designing products for mobile and responsive web
  • Work within a fast paced agile environment
  • Facilitation skills to lead workshops and design sprints
  • Professional communication skills, both written and verbal
  • Growth mindset and willingness to absorb large amounts of information and complex context

Bonus Points:

  • Experience showcasing your end-to-end design process across multiple projects, that include interaction and visual design artifacts, multiple iterations, high-fidelity prototypes, and consideration of the impact and scale of work
  • Experience designing and launching impactful direct to consumer experiences
  • Experience connecting your work with other industry-leading related initiatives across the company while driving collaboration and rooting design decisions in data and research insights
  • Examples of leadership in non-product dimensions that have made a team stronger and positively impacted the work environment
  • Bachelor’s degree in design, HCI, cognitive science or equivalent experience

Oh, and don’t worry, we’ve got you covered! 

  • Medical, Dental, Vision, Disability and Life Insurance
  • Flexible PTO policy 
  • Remote work
  • Generous equity package
  • 401K with company match
  • Parental leave
  • Continuing education and professional development
  • The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality. 

Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.

APPLY HERE

Call Center Team Lead – Social Media – Seasonal

100% WORK FROM HOME REMOTE OPPORTUNITY
H&R Block, the world’s leader in tax preparation services, is looking for a Call Center Team Lead – Social Media – Seasonal. We offer shift differential pay for mid, evening and weekend shifts.
Associates are eligible for additional monthly and end of season incentives by exceeding performance standards. Details of both incentives to be provided during onboarding.

About H&R Block

People are often surprised when they begin working here. Maybe it’s because the company founded by two brothers in 1955 still has the feeling of a family, or it could be our high-ambition associates who believe in our purpose and core values. Our company is forward thinking and innovative. Our leadership is accessible. Our associates are welcoming and bring unique and diverse perspectives. We believe we are better together!

We help our clients and inspire confidence in their lives so they can do more for their families and communities…but the work we do here is so much more. We are curious, creative and determined to be the best we can be. Now that is something to feel great about!

Day to Day you’ll …

  • Monitor and address client concerns that arrive via Google Play and IOS App Store reviews
  • Escalate client issues to other internal teams when necessary
  • Actively seek out and share information on external best-in-class social media customer service practices
  • Provide insights to Leadership and Marketing into trends with client issues
  • Actively participate in routine 1-on-1 coaching sessions that focus on performance
  • Monitor and alert Leadership of brand risk posts
  • Apply detailed research of agent knowledgebase to deepen understanding of multiple line-of-business products, processes, and tools
  • Handle additional tasks as business needs require

What you’ll bring to the team…

• High school diploma or equivalent.
• Three to five years experience in an in-bound call center help desk environment.
• Two years experience supporting Microsoft operating systems, networking connectivity, computer peripheral equipment and software applications.
• Ability to work under general supervision and rely on experience and judgment to plan and accomplish goals.
• Ability to communicate clearly and calmly on the telephone, email and chat and to use effective customer service techniques with clients who may be under stress.
• Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates.
• Prefer leadership experience.

Work Experience:

  • Experience in customer service or financial services position preferred, preferably in a large phone center
  • Experience in an in-bound help desk environment preferred
  • General computer navigation knowledge
  • Prior experience with Microsoft Office, general computer software troubleshooting, and/or networking connectivity problems

Work-from-Home Requirements:

  • Must have a place in your residence that would be suitable for taking phone calls or chats in an area you would consider to be secure
  • Must have an outlet for laptop and monitors to be connected to
  • Need to be able to have a wired internet connection (not WiFi) at home with minimum upload and download speeds of 15MBps (Internet Speed Test required)
  • Must have a smart phone and be willing to install an RSA token as well as Microsoft Teams on it

About H&R Block…

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

APPLY HERE

Senior Financial Analyst – Remote

MINT MOBILE is seeking a talented Senior Financial Analyst to join the Strategy & Analysis Team! Individual reports to Manager, Valuation. Role is remote- must reside in the United States.

Ideal candidate needs to be comfortable to work off core hours on PST time zone, and with a Telecom background.

ABOUT THE ROLE

Your usual day of awesomeness includes:

Valuation:

Support the 5-year plan for maximizing company value.
Manage and forecast CFs and NWC for optimal level of investment.
Develop financial targets, track performance against targets, and provide insights to support strategic decision-making.
Guide large value investment decisions for the best use of capital.
Evaluate the long-term financial impacts of key strategic initiatives.
Build value assessment presentations to advise the CEO & CFO on the best opportunities.
Support the team in charge of financial prioritization of Project Scoring.
Collaborate cross-functionally to align on the most valuable use of resources.
Unit Economics Management:

Develop and manage the unit economics framework to analyze and optimize the profitability of our business units and products
Conduct in-depth financial analysis, including cost structures, pricing strategies, revenue drivers, and margin analysis
Collaborate with marketing to develop and implement a profitable commercial strategy for Mint
CPS optimization for the greatest net value benefit to the company
Financial Reporting and Insights:

Recommend operating targets in line with the 5-year strategic plan.
WHAT YOU BRING

Bachelor’s Degree in Finance/Accounting, or other relevant quantitative major.
Best-in-class Excel and financial modeling skills. SQL, Python, and R programming are a plus.
3-7 years in a fast growth company providing strategic reporting and analysis to senior leadership.
Investment banking, corporate development, and strategy experience in Telecom preferred.
Knowledge in basic concepts and execution of DCF, NWC, and LTV.

WE ARE MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer.

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta — Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint!

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

Ownership: We are all owners; be the outcome and get the job done.
Action Biased: Be brilliant, proactive, and act with urgency.
Embrace the Adventure: Be agile, adaptive, and thrive on change.
Invent and Simplify: Never accept good enough.
$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn’t appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job. If we hire them and they stay for 90 days, you get $1000. For more details of restrictions and rules, please email [email protected].

Reimbursement Specialist

Job Type
Part-time
Description
Soleo Health is seeking a Part-time Reimbursement Specialist to work Remotely (USA). Join us in Simplifying Complex Care!

Soleo Health Perks:

Competitive Wages
No Weekends or Holidays!
Flexible schedules
Great company culture
401(k) with a match
Referral Bonus
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
Complementary Telehealth Plan
HSA & FSA (including dependent care) options
Paid Time Off

The Position:

The Reimbursement Specialist will effectively perform the billing and collection activities necessary to facilitate the payment for the services provided. Responsibilities include:

Responsible for the preparation of accurate medical and pharmacy claims for home infusion therapy services to various payers (e.g. commercial Rx Card Payers, Government Payers, Employer/ Institutional Payers, and Medical).
Creates and submits secondary medical claims in a timely manner
Monitors billing requirements pursuant to contracts with third party payers or government programs.
Reviews payments/EOBs applied to invoice to ensure that correct payment has been received
Addresses payer and electronic transmission rejections
Researches claim denials and follows-up with payer for resolution
Monitors payer correspondence and provides requested information, as appropriate.
Makes routine collection calls on outstanding claims.
Research refund requests received by payers and prepare refund according to findings.
Documents notes in a clear and concise fashion in Company software system.
Identifies issues/trends and escalates to Manager when assistance is needed.
Provides exceptional Customer service to internal and external customers.
Ensures compliance with federal, state, and local governments, third party contracts, and company policies.
Schedule:

Monday-Friday 8:00am – 2:30pm
Part-time
Remote
Requirements
Knowledge of home infusion therapy billing practices, preferred
Knowledge of HCPC coding and medical terminology
Excellent math and writing skills
Experience providing customer service to internal and external customers
CPR+ systems experience preferred
Excel and Outlook experience required
High School Diploma or GED required

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Salary Description
$20-$24

Release of Information Specialist

ummary of Position:

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This ROIS has the opportunity to work remotely. The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medical records, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

HS Diploma or equivalent, some college preferred
RHIT certification, preferred
2+ years of medical record experience
2+ years of experience completing clerical or office work
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
Must be able to work independently
Must be detail oriented

Records Clerk

Job Description

RECORDS CLERK – MANAGED RESOURCES

Part Time & Full Time Available | Remote | Short Term Project: 3+ months

Job Overview/Purpose

A highly motivated Records Clerk that will support our company’s Professional Audit and Coding Department, providing both internal and client facing support.

Founded in 1994 Managed Resources (MRI) in Long Beach California, MRI partners with clients nationwide to help them solve complex revenue cycle and compliance challenges. In our over 25 years of operations, MRI has had the pleasure of working with many of the most prestigious healthcare organizations and medical groups in the county that span from the Hawaiian Islands to the East Coast.

Please read the below description and apply if you meet the requirements and would like to hear more about this opportunity with Managed Resources.

DESCRIPTION

Complete the following functions in accordance with Managed Resources policies:

Assist with requesting, tracking, receiving, and organizing medical records.

Request and receive medical records using various platforms as requested by the clients (i.e. telephone, secure fax, secure email, mail, upload/download Cloud Storage sites, etc.).

Assist with organizing and tracking billing information.

Assist with prepping and uploading billing information into an Audit software program.

Assist with running, saving and organizing reports from an Audit software program.

Communicate regularly with Project Manager on project status and deadlines.

Data entry tasks for client deliverables.

Track assigned and completed work as instructed by the Project Manager.

Maintain and ensure HIPAA compliance throughout the entire cycle.

Other duties as assigned.

QUALIFICATIONS?

Ideal candidate will possess the following:

High school diploma required.

Experience in the Health Care industry preferred.

Medical records experience preferred.

Currently enrolled in a coder training program or received their Apprentice coding credential (CPC-A) preferred.

Creative thinker who enjoys working in a team environment

An innovative, positive, and self-directed attitude – interested in “figuring out” solutions

Time management, prioritization, and task management skills

Strong oral, writing, and proofreading skills

Meet deadlines, quality, and production standards established through monthly audits

High Attention to detail

Flexible and adaptable to shifting priorities

Proficiency in MS PowerPoint, Word, Excel and Outlook.

Proficiency in Cloud based Storage sites.

BENEFITS

Benefits may include:

Fully remote work environment

Flexible schedule

Monthly phone/internet reimbursement

Access to our CEU’s

Implementation Specialist

Overjet is on a mission to improve oral health for all.

Our cutting-edge artificial intelligence technology encodes dentist-level training and analysis into scalable software tools. Today, our flagship products are used by some of the country’s largest insurance companies, dental support organizations, and dental practices to enable the best patient care.

We’re building an ambitious team of data scientists, software engineers, clinicians, and business thinkers and doers.

Overjet is backed by an amazing consortium of Venture Capital including General Catalyst, Insight Partners, Crosslink Capital and the E14 Fund. The company has raised nearly $80 million in capital to accelerate talent acquisition and product development driven by strong demand for Overjet’s dental AI.

The Role

Our Customer Success Team is looking for an engaging, detail-oriented, and process-driven Implementation Specialist who will be responsible for onboarding and training our dental offices on the Overjet Platform. The ideal candidate has experience working in a dental practice as a hygienist or dental assistant.

Responsibilities

Guide customers through setting up and using the Overjet software.
Plan and execute comprehensive training programs across all Overjet offices, adapting to both in-person and virtual environments to maximize product adoption and integration.
Act as the primary consultant and resource for internal and external stakeholders during the Overjet onboarding process, significantly influencing customer acceptance and utilization.
Initiate in-depth discussions with customers to gather valuable feedback, identifying opportunities for product and service enhancements.
Collaborate with internal teams to effectively manage and streamline the entire training process, ensuring consistency and quality.
Use your knowledge of dental practices to help dentists and their teams get the most out of Overjet.
Ensure customers achieve proficiency in using the Overjet platform within the first 30 days of onboarding.
Qualifications

Bachelor’s degree or significant relevant experience.
5+ years of experience in training roles in SaaS, dental, or related fields.
Experience working in a dental practice as a hygienist or dental assistant.
Proven ability in implementing processes and building new procedures in fast-growing. environments, reflecting strong organizational skills.
Exceptional communication and interpersonal skills, essential for effective training and team collaboration.
A strong enthusiasm for learning about artificial intelligence, insurance, dentistry, and technology,
Willingness to travel 10-15% as needed.
Why Overjet?

Competitive Compensation and Equity
Fully Remote Working Policy for US Based Employees
401k plans with a matching program
Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
Life and AD+D Insurance
8 weeks Paid Parental Leave
Optional HSA with Employer contribution
Flexible Time Off and company paid holidays
Annual Learning and Development Stipend
Work from Home Stipend
Overjet’s Values

Excellence: We set ambitious goals and strive for excellence.
Velocity: We focus, act with urgency, and deliver results.
Ownership: We take ownership, dive deep and solve problems.
Win-win: We play to win, setting ourselves and our customers up for success.
Growth: We stay curious, seek feedback, and continuously learn and grow.
Company Recognition

2023 — #29 on Linkedin’s Top Startups 2023: The 50 U.S. companies on the rise
2023 — Fast Company World Changing Ideas for Overjet’s FDA-cleared dental AI
2023 — Fast Company World Most Innovative Companies
2023 — Fast Company Top 10 Healthcare Companies in the World
2022 AI-50 Forbes
2022 22 Start-ups to Watch in 2022 – Built in Boston
2021 AI 100 Ranking, showcasing the 100 most promising private artificial intelligence companies in the world – CB Insights
2021 Digital Health 150, highlighting the 150 most promising private digital health companies in the world – CB Insights
2020 & 2019 Digital Health 150 – CB Insights

Dental Insurance Specialist

Overjet is on a mission to improve oral health for all.

Our cutting-edge artificial intelligence technology encodes dentist-level training and analysis into scalable software tools. Today, our flagship products are used by some of the country’s largest insurance companies, dental support organizations, and dental practices to enable the best patient care.

We’re building an ambitious team of data scientists, software engineers, clinicians, and business thinkers and doers.

Overjet is backed by an amazing consortium of Venture Capital including General Catalyst, Insight Partners, Crosslink Capital and the E14 Fund. The company has raised nearly $80 million in capital to accelerate talent acquisition and product development driven by strong demand for Overjet’s dental AI.

The Role

Complementing our dental AI review services, Overjet provides licensed dental claims review for insurers through our nationwide network of dental consultants. These highly trained consultants review insurance claims based on medical necessity and eligibility, process claim appeals, and confer with providers.

As a Contract Dental Insurance Specialist, you will be responsible for providing support to this growing dental consultant team. This role is responsible for daily claim queue monitoring, and work distribution while meeting all compliance requirements and claim turnaround time expectations.

This position requires proficiency in G-suite (Gmail, Google Meet, Google Drive, etc.) as well as Slack.

Responsibilities

Provide administrative support needed for the day-to-day operations of the dental consultant team
Monitor the claim queues, analyze and resolve any issues
Maintain the dental consultant schedules, while ensuring claim turnaround times meet or exceed client expectations
Provide support in proper maintenance of regulatory and compliance requirements
Qualifications

5+ years of claims experience preferably in dental insurance or equivalent relevant experience in a dental office
Knowledge of dental services, terminology, and corresponding American Dental Association codes
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Outstanding interpersonal skills
Outstanding oral and written communication skills. Proficient in Excel, Google Docs, and creating presentations and reports
Ability to work collaboratively across multiple departments internally, and with external payers/partners and business stakeholders
Pay and Benefits

The hourly rate for this role will be between $20-$30/hour.
Possibility of extension beyond the initial contract.
Work from the comfort of your own home.
Overjet’s Values

Excellence: We set ambitious goals and strive for excellence.
Velocity: We focus, act with urgency, and deliver results.
Ownership: We take ownership, dive deep and solve problems.
Win-win: We play to win, setting ourselves and our customers up for success.
Growth: We stay curious, seek feedback, and continuously learn and grow.
Company Recognition

2023 — #29 on Linkedin’s Top Startups 2023: The 50 U.S. companies on the rise
2023 — Fast Company World Changing Ideas for Overjet’s FDA-cleared dental AI
2023 — Fast Company World Most Innovative Companies
2023 — Fast Company Top 10 Healthcare Companies in the World
2022 AI-50 Forbes
2022 22 Start-ups to Watch in 2022 – Built in Boston
2021 AI 100 Ranking, showcasing the 100 most promising private artificial intelligence companies in the world – CB Insights
2021 Digital Health 150, highlighting the 150 most promising private digital health companies in the world – CB Insights
2020 & 2019 Digital Health 150 – CB Insights

Transportation Analyst

Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.

As a Transportation Analyst, you will be responsible for delivering a best-in-class customer experience for our customers to receive their packages at the lowest possible cost, across Parcel and LTL. You will be reviewing our data closely and building strategies to optimize and reduce our shipping costs within our 2-3 node network. Your work will directly impact the business via our internal product strategy as well as external negotiations. Given the high expense on the P&L and volume of data for the company, you will be someone who is comfortable working in large datasets and drawing insights from them. You will also work with technical and fulfillment partners to optimize our shipping costs and processes.

This position reports to our Senior Director, Supply Chain and Business Systems and will be important in scaling our company’s operation.
In this role, you will:
Manage small Parcel budget, billing and contract structure focusing on expense reduction and service level improvements for customers
Serve as the point of contact for interactions with the Carrier Account Managers for service related issues and solve day-to-day problems alongside the Fulfillment teams
Perform analysis of the Parcel carrier billing and accessorial charges to prioritize opportunities to reduce expense along with ensuring contractual claims for service failures, damage, etc. are paid
Provide recommendations for process changes at the DC’s to reduce freight expense
Drive the effort with the DC’s to communicate and implement the required changes
Provide analysis by working with internal customers and parcel carriers to support recommendations for the Supply Chain Business Strategy key initiative for network modeling
Ensure daily carrier performance execution and all requirements are met for outbound shipping (SLAs, shipping supplies and systems); raise issues (e.g. contractual and SLA’s compliance issues)
Conduct weekly carrier OPS and planning meetings with cross functional partners and supervise issues and resolution.
Implement process improvements by using performance metrics for small parcel providers
Work with Finance to forecast shipping costs for the company
Support Fulfillment Teams regarding pick-ups, supplies, and manifests
Support the Supply Chain team in inventory flowing between locations as needed
Partner with Technology and Product teams on integration of new carriers and service levels
Support Customer Success team as carrier performance issues occur
Broaden our carrier network and service levels offered to create flexibility within the network
Work collaboratively and foster strong work relationships within the organization including Marketing, Customer Experience, Warehousing & Inventory, Sourcing, and Planning. Assist other departments with coordination of shipments.
Develop and review performance through the use of key performance indicators including customer-specific scorecards and carrier-specific scorecards.

Carrier responsibilities:
Approve DHL Invoices
Track invoicing data
Track metrics on performance, shipments, etc
Service Delays
OTD
Zone Distribution
Avg Day of Delivery
Hold regular meetings with DHL to discuss the account
Hold regular meetings with internal Customer Success team to discuss status
Hold QBRs
Serve as POC and coordinate rate increase discussions, CSA discussions, rate negotiations
Communicate DHL closures
Ad-hoc analysis
You will be successful if you have:
Bachelor’s degree in Supply Chain Management, Logistics, Business, Economics or equivalent combination of education and training including at least 4 years of preferred qualifications
5+ years of experience in direct support of transportation/Transportation operations in a Retail/E-Commerce supply chain environment
2+ year of experience in parcel logistics transportation at an e-commerce company
Project management, organizational and analytical skills with proven ability to draw strategic decisions from data and systems
Great people skills with an ability to work well with internal and external partners
Working knowledge of ERP/MRP/TMS systems. TMS implementation experience, a plus.
Experience with data blending tools such as Alteryx
Experience in using VBA, SQL, Tableau in a business environment
Experience with EDI Integration with carriers
Proficient in MS Office and complex tables and V look-ups
Advanced use of Excel creating templates and dashboards
Comfortable in Microsoft Office and Google Suite
Why you’ll love working at Curology:
Competitive salary and equity packages
Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
$75 WFH stipend (remote employees)
Home office setup stipend (remote employees)
Minimum Time Off policy (unlimited PTO, with at least 3 weeks off) for exempt employees
11 company observed holidays
Additional holidays: Curology days off (1 per quarter), 1 annual floating holiday (employee’s choice), and Gratitude Week (employees take the full week of Thanksgiving off; business critical teams observe different days)
Paid parental leave
Employee donation matching program
Company-sponsored events
Free subscription to Curology or Agency

The base salary for this position will be between $81,000 to $120,000 depending on your experience, skillset, and geographic location.

Lifecycle Contractor (6 month contract)

Curology is creating the next generation of skincare through customized treatment plans and formulas with powerful prescription ingredients for acne and anti-aging. We believe great skin shouldn’t be a luxury, but a fact of life.

To make this possible, we’re hiring a Lifecycle Contractor (6 month contract) to own our communications strategy throughout the patient care lifecycle. The Lifecycle Team is a core part of Curology’s retention strategy, as we are the front lines of communications to users, serving as their guide and resource throughout the treatment journey.

You’ll utilize email, SMS, push, and direct mail to engage with our patients. You’ll be responsible for the implementation and optimization of targeted, personalized, and automated communication systems that ensure Curology patients have the flexibility, resources, and education they need at each stage to continue using Curology. You’ll have a strong understanding of customer behavior, as well as the ability to leverage marketing automation tools to create personalized experiences at scale.

Please note that this is a 6 month contract. At the 6 month mark, our team will re-evaluate the contract.
In this role, you will:
Create and refine effective lifecycle programs that leverage long term relationships for the customer journey end-to-end partnering with Product Managers, Designer, and Engineers to bring your ideas to life
Drive experimentation across your programs that have clear hypotheses and generate insights for the broader company to employ
Develop a nuanced and data-driven understanding of our diverse patients and leverage this knowledge to drive business impact while aligning teams around the optimal patient journey and experience
Develop a framework that prioritizes lifecycle initiatives based on business impact and scalability
Own all workflow and campaign performance data, mine for customer insights, and drive continuous improvement through A/B testing
Develop creative briefs and work with designers and copywriters to create compelling creative that drives results
Serve as the conduit between the Lifecycle and both internal and external design teams to ensure creatives meet brand standards, brand guidelines, and adhere to strategy (i.e. that Curology’s established look-and-feel and voice is successfully implemented across all deliverables)
Collaborate with creative teams to generate original concepts with a fresh visual approach to design based on current performance and what’s responding well in the market
Test and develop strategies for testing new communication channels
Support brand, comms, and broader marketing initiatives as necessary
You’ll be successful if you have:
4-5+ years of experience in a Lifecycle Marketing, Product Marketing, or Consumer Marketing
3+ years of experience with a consumer-focused Email Service Provider such as Iterable, Braze, Marketo, Hubspot, or Salesforce
1 year of experience working closely with Product and Engineering teams, particularly to improve data architecture, build and enable automation, and scale team processes
2+ years of experience managing complex A/B testing roadmaps and demonstrated experience making data-driven decisions
Comfort with data and analysis and using it to identify opportunities and prioritize work that will make outsized business impact
Demonstrated experience in crafting and executing retention marketing strategies, roadmaps, and campaigns that have driven meaningful results
A high comfort level with complex automation and customer segmentation, and can quickly deconstruct problems with segmentation data & infrastructure to triage & solve problems
Demonstrated experience leading a team of cross-functional partners through a range of complex initiatives, launches, and competing priorities
The ability to proactively advocate for campaigns that solve customer needs, and leverage input from stakeholders to determine the right solutions to deliver value for our patients
Experience with HTML and CSS for email design a plus
Proficiency in SQL a plus
$74 – $98 an hour

Operations Coordinator

About Shelf Engine

At Shelf Engine, our mission is to reduce food waste through automation. We harness the power of AI to provide real-time, intelligent forecasting for food retailers and vendors across the United States. We’re able to drastically reduce the amount of food waste which in turn drives profit for retailers, lowers costs for consumers, and reduces the negative ecological and social impacts of waste.
About the Role
Shelf Engine is searching for a talented Operations Coordinator to join our growing team and report directly to our Operations Manager. In this role, you will work with the operations team and cross-functional partners to ensure our model is outputting orders that exceed our customer’s expectations. You will learn the operational nuances of each account and help drive growth through superior execution. The goal is to help Shelf Engine transform the grocery industry by reducing food waste and maximizing client profits. You’ll accomplish this by being attentive to details, a team player, and able to manage your time well. If you have a passion for reducing food waste, and are looking to grow your career at a fast paced startup this may be your dream job.

This position is based in Seattle or remote.

As a Operations Coordinator at Shelf Engine, you will:
Support operations team in a variety of tasks to ensure great customer experience and accurate information on our platform

Submit orders to vendors on behalf of our customers via a variety of methods on time and accurately

Track, manipulate and update systems with data

Review and analyze data for discrepancies and errors in an effort to correct it before it affects orders

Create reports as needed for the operations team or other stakeholders

Interact across all teams and ensure each stakeholder has accurate information about orders and delivery information

Perform specific tracking of customer data for audits, reviews and operational improvement projects

We’re a cultural fit if:
You are fulfilled by achievement, ambitious and hungry for growth.

You enjoy adding things to your to do list as much as you enjoy crossing them off.

You thrive in ambiguous environments and constantly strive towards bringing order to chaos.

You appreciate incremental improvements.

You think big picture, while sweating the details to move towards your goals

We’re a professional fit if:
You’re a data nerd, a spreadsheet wizard.

You are naturally curious and analytical.

You see routine, repeatable tasks as opportunities to automate and increase efficiency.

Task and time management towards deadlines fires you up, doesn’t stress you out.

You appreciate interfacing and working in close collaboration with our Growth Team (Account Management and Sales). They have customers to keep satisfied and it’s your job to execute on the tasks necessary to support them and our customers.

You have 1-2 years minimum experience in operations, logistics, analysis, grocery, or other related field

We use the following tools
Spreadsheets, spreadsheets, spreadsheets

Linear

Tableau

Slack

Front Shared Inboxes for Email

What Shelf Engine offers you:
A unique opportunity to join a fast-growing sustainability startup, making a meaningful impact on the team as well as the environment

Competitive salary in the range of $65,000-75,000 depending on skills and experience

Pre-IPO equity with a four-year vesting schedule

PTO that is unlimited and self-managed for full-time employees

100% employer-paid premiums for medical, dental, and vision insurance for employees, and 50% covered for eligible dependents

Coverage for life insurance, short- and long-term disability, and access to a robust Employee Assistance Program

Optional employee contribution of pre-tax dollars to medical and dependent care FSA accounts

Access to a 401k plan through Guideline to contribute to your financial future

Seattle only: Company-paid ORCA transit card

Client Care Data Administrator (Part Time) – Total Party Planner

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Job Summary:

The Client Care Department Administrator will assist the Onboarding & Client Care teams with administrative functions related to all areas of daily work. The position must have a deep understanding of TPP, TPP Pay, and our team’s processes to contribute effectively.

Primary Responsibilities:
● TPP Pay
○ Assist team with client setup of TPP Pay upon approval
○ Assist with researching boarded not processed monthly reports

● Data Entry (always primary priority)
○ Enter data into appropriate fields; databases, records, and files
○ Create and organizing spreadsheets
○ Summarizing and compiling data for standardized reports
○ View and verifying confidential or private customer/client information;
○ Verifying data by correctly checking and comparing source documentation
○ Organizing paper formats, paper backups, and material source files as needed

● Onboarding
○ Monitor new client usage and report status back to CCSM
○ Assist team in scheduling, re-scheduling onboarding meetings

● Support
○ Assist clients with account clean up best practices
○ Assist clients setting up new integrations (TPP Pay, eSign, etc.)

● General
○ Assist Client Care Success Manager – Team Lead, Client Care Manager & Director of
Operations with ongoing special projects
○ Assist with set up & maintenance of the TPP Help Center
Primary Qualifications:

● Extensive knowledge of Microsoft Office Suite, particularly of Excel spreadsheets
● Strong attention to detail
● Able to quickly and accurately type and enter data; knowledge of touch typing system
preferred
● Excellent verbal and written communication skills
● In-depth understanding of databases
● Ability to determine the best course of action in problem solving and make independent decisions
● Understanding of the catering industry is a plus
● Ability to work collaboratively with all levels of staff
● Excellent TPP skills
● Empathetic to clients and TPP team
● Time management and ability to multitask
● Work independently and as a team
● Exceptional listening and communication skills

Success factors/job competencies:
● Action Oriented – Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of action with a minimum of planning; seizes more opportunity than others.
● Deals with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
● Collaboration – Actively and consistency seeks to work cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results. Service a collaboration catalyst that motivates others to want to collaborate as well.
● Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
● Emotional Intelligence – Has the ability to perceive emotions of non-verbal signals of others, reason with emotions to promote thinking and cognitive activity, understand emotions by interpreting the cause of others emotions and what it may mean, and manage emotions by having the ability to regulate emotions of self and react and respond appropriately to the emotions of others.
● Intellectual Horsepower – Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp; capable, and agile.
● Learning on the Fly – Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
● Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and other for results

Physical demands and work environment:
Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 15 pounds.

EEOC & ADA Statement:
Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions,
and/or to receive other benefits and privileges of employment, please contact Fullsteam Human Resources.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Final candidate must be able to pass a background check.