Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.
What do we need?
We are seeking a compassionate and proficient Clinical Review Nurse to join our growing team of professionals. The Clinical/Utilization Review Nurse advocates for reimbursement for services provided by the hospital through their review and analysis of complex medical issues. Accountable for carrying a queue of assigned accounts. Review and analyze medical records to formulate complex clinical arguments. Support Operations and Client Management by providing feedback on medical trends, issues, and denials.
What will you provide?
Manages complex and robust queue according to Aspirion and client needs. Queue size varies weekly.
Reviews insurance denials, including but not limited to, medical necessity denials, patient status denials (i.e., Inpatient vs. Outpatient Observation), level of care denials (i.e., bed type), length of stay denials (including stays over a month long), readmission denials, experimental denials, clinical validation denials, and/or authorization denials.
Reviews and utilizes clinical criteria, including but not limited to, InterQual, Milliman Care Guidelines (“MCG”), UpToDate, Medicare Policies, and State Specific Clinical Criteria.
Drafts clinical summaries, including but not limited to, arguing against an insurance denial, confirming an insurance denial, or reviewing a clinical determination.
When performing clinical reviews, monitors hours expended on a single account to ensure the time invested is commensurate with the account’s potential reimbursement and check in with Managing Attorney when time expended exceeds average hours for type of review
Identifies and tracks common trends and issues for reporting to the clients.
Collaborates with Aspirion attorneys via in person meetings, phone, and/or email.
Attends Clinical Team Meetings, All Company Meetings, Education Opportunities, Trainings, and other potential meetings
Requirements
Proficient with Word, Excel, PowerPoint, Outlook, Zoom, Microsoft Teams
Analytical skills and the ability to make appropriate decisions independently
Problem solver with the ability to identify issues, provide feedback and follow-up to resolution
Work independently in a rapidly changed and growth-oriented environment with regularly changing priorities
Prioritize assignments to complete work in a timely manner, adjusting quickly as circumstances dictate
Efficient at handling and prioritizing multiple tasks and projects in a time-sensitive environment
Maintains strict confidentiality of protected medical information and adherence to all HIPAA and Aspirion policies and regulations
Must possess interest in healthcare and medical insurance claims
Education and Experience
Requires an AS/BS in nursing.
Minimum of one (1) year of clinical experience with an understanding of clinical experience; or any combination of education and experience, which would provide an equivalent background.
Current unrestricted RN license required.
Preferred experience with Utilization Review, Health Insurance Denials and Appeals, Payer Audits, or Case Management.
Familiarity with Millman and InterQual guidelines preferred.
Benefits
At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.
AAP/EEO Statement
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
The hourly range for this role is $31.25 – $36.05 per hour, depending on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.
In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!
As a Trading Operations Associate, you will be responsible for the Operational Management of the Pre-Live & In-Play Fanatics Betting & Gaming Sportsbook product. Responsibilities will include event settlement, the management of Retail & Online Incident and working closely with Customer Operations, content and other customer facing teams, ensuring a 1st class Betting Experience.
The successful candidate does not need previous Trading experience but should be able to demonstrate a keen eye for detail and the ability to work well under pressure. This role is ideal for a candidate looking to begin a career working within a Sports Trading Department.
Responsibilities
Reaction and management of internal and 3rd Party incident for both Retail and Online products. Liaising with customer facing departments to ensure quick resolution and minimal customer impact.
Ensuring Customer facing product is proactively monitored and maintained to the highest standard. This Includes event signposting, resolving customer queries and ensuring scoreboard information is accurate
Maintain a ‘Customer First’ continuous improvement mindset. Collaborating internally and externally to improve the Sportsbook product. Ensuring strong 3rd Party relationships as part of this.
Accurate and timely Settlement of markets across the Sportsbook.
Scheduling and Booking of all Sporting events – Working with the wider Trading department to ensure the In-Play product is optimised each day.
Assisting in the maintenance and analysis of Operational performance reporting linked to Customer First KPIs.
Experience and Skills
Bachelor’s Degree or equivalent
Candidate must be located in Central/West Coast time zone
Entry Level Position, 0 – 2 years of experience
In order to be successful in this role, a real passion for Sports, and an inherent understanding of what Sports fans want in order to be entertained is crucial.
The position involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar.
Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization.
Excellent time management, good attention to detail and the ability to prioritise effectively.
Competitive and highly motivated with a ‘can do’ attitude. Ability to use own initiative.
Excellent communications skills and an outgoing personality.
Able to operate effectively within a team and as an individual.
Consistently Excellent under pressure and able to work to tight deadlines.
Good organisational skills.
Open to regular travel to events and other Fanatics offices for various offsite and team meetings.
Dragos is a global cybersecurity start-up and we are looking for a detail-oriented HR Professional who is comfortable working in a fast-paced environment. Are you someone that employees turn to because they know you will happily assist and help address their concerns? Are you looking to grow in your career? This is an exciting opportunity to join a high-performing team where collaboration is key and expand your knowledge across multiple areas of HR. In this role you will be responsible for the day-to-day administration and continual improvement of the employee lifecycle processes such as onboarding, offboarding, and everything in between.
Responsibilities
Responsible for new hire orientation and onboarding
Process and track employee data changes, leaves of absence, and other items in the HR systems
Serve as the first point of contact for employee questions and issues related to benefits, employment verifications, general HR matters, etc.
Coordinate US benefit administration with insurance carriers, retirement plan vendors, and internal HRIS team
Maintain HR intranet and perform periodic reviews and updates of HR guides, policies, and processes
Provide support for other HR projects and initiatives
Qualifications
At least 3 years of HR Generalist experience required
Experience with HRIS systems and reporting (UKG/UltiPro desired)
Experience with US benefits administration
A passion and a knack for using technology to improve processes and efficiency
Able to communicate clearly both verbally and in writing
Excellent organizational skills and attention to detail
Time management skills with a proven ability to prioritize and meet deadlines
Act with integrity, professionalism, and confidentiality
Solid knowledge of employment-related laws and regulations
Compensation
Base Salary: $77,000
Base + Benefits + Equity: $143,200
Comprehensive benefits plan (medical, dental, vision, disability, life insurance, 401K with match) Equity at Dragos is quickly growing and the total compensation under-represents the future growth and refresh program. This will be discussed on the first call with the Dragos recruiter.
sr admin assistant global inventory management(remote or hybrid)
apply now save joblocation: 1000 nicollet mall, minneapolis, minnesota, united states, 55403-2542;job id: R0000316366 job family: Administrative Assistants schedule: Full time
The pay range per hour is $23.13 – $41.63
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About us: Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
Keeping one of the most loved and recognized brands at the top of its game is no small task. It takes the talent and vision of a world class Administrative Support organization. We are strategic partners who balance the goals of the business with the needs of individuals and teams. We embody the very best of Target: new ideas, resourcefulness, quick and precise execution, creativity, professionalism and a fun and positive team culture. Do you pride yourself on building deep and broad relationships? Can you learn the nuances of a large, multifaceted business? Are you skilled at anticipating challenges and proposing solutions for your leader and team? Have you mastered the arts of organization, communication and collaboration? If so, you will be a key player in an organization that positively impact thousands of people who love to shop and work at Target.
As a Senior Administrative Assistant, you’ll support multiple leaders and demonstrate a keen ability to think critically in a fast-paced environment. Here, you’re an extension of your leader, complementing their work style while upholding Target’s values and demonstrating the utmost poise, professionalism and leadership. You’ll offer a level of service that goes above and beyond the basics. You’ll successfully manage multiple priorities and processes while staying up to date on an ever-changing retail marketplace. Bring your ability to anticipate your leaders’ needs and proactively solve problems before they arise. Confidentiality, flexibility and exceptional time management will be key to keeping things running smoothly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business need.
About You: • High School diploma or equivalent experience • 2+ years of administrative experience or similar experience • Strong verbal and written communication skills; ability to communicate to variety of levels, both internally and externally • Flexible, resilient and nimble; comfortable working in “grey areas” that are constantly changing • Accountable with a high degree of initiative; ability to balance fluctuating workload and tasks • Exceptional ability to prioritize, problem-solve and make decisions • High attention to detail • Experience using Microsoft Office preferred • Four-year degree preferredThis position may be considered for a Remote or Hybrid (known internally at Target as “Flex for Your Day”) work arrangement based on Target’s needs. A Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member’s core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers viaDayforce. Job postings directing you to complete an application on other external sites may not be valid.
Ventures Endurance, a division of Gannett/USA Today Network, is seeking an experienced, creative, and motivated Social Media Coordinator to join our marketing team. In this role, you will be responsible for implementing our marketing and social media strategy with the goal of growing our online presence and improving marketing efforts.
Base Salary: $45,000, fully remote role
Responsibilities
Manage social media content creation efforts across our 50+ Facebook, Instagram, TikTok, and Twitter accounts
Implement and refine our current social media strategy
Measure the results of social media campaigns and adjust strategy based on findings
Seek out social media growth strategies and implement them across all our brands
Work closely with the graphic design team to create social media and additional marketing content
Keep abreast of the latest social media best practices and technologies
Required Skills
Must exemplify all 7 core values outlined above
2+ years of experience in marketing, social media, or a similar role
Passion for all things Digital Media and Social Media
Excellent verbal and written communication skills and attention to detail
Experience creating organic posts, deploying, monitoring, and managing social media on Facebook, Instagram, TikTok, Twitter, and LinkedIn
Understanding of current social media trends, platforms, and dashboards
Well-versed in social media marketing strategies
Strong organizational skills, with the ability to multitask and maintain a fast-paced workflow
Good understanding of social media KPIs
Excellent multitasking and time-management skills
About Ventures Ventures Endurance Mission
Produce world-class, community-centric events that engage, empower, and celebrate every participant.
Ventures Endurance Core Values
Communicate Collaboratively
Act with Authenticity
Embrace Inclusivity
Celebrate Achievements
Exceed Expectations
Nurture Passion
Live with a Growth Mindset
USA TODAY NETWORK Ventures creates impactful consumer engagements and experiences through world-class events, promotions, races, and technology. We strive to exceed expectations and create unforgettable memories to drive value for our partners while leveraging our reputable institutions, including USA TODAY and more than 250 local media brands.
Our portfolio includes the largest high school sports recognition program in the country, USA TODAY High School Sports Awards, and other celebrated brands including the Official Community’s Choice Awards, American Influencer Awards, Rugged Maniac, Hot Chocolate Run, Blockbuster Bucket List sweepstakes, Amazing Teachers contest and more. Our events are managed with our proprietary ticketing and registration platform, EnMotive.
The events and promotions that we build inspire pride in local communities and connect local and national businesses with highly engaged audiences. We are an industry leader and drive results from coast to coast.
Responsible for reviewing OASIS and/or coding for home health and hospice agencies.
Responsibilities
Review OASIS and document recommended changes in in approved system
Review ICD-10 coding and sequencing from documentation in the patient chart.
Complete documentation of results review; ensure workflow processes are timely and accurate
Document reason for change and recommended reimbursement impact.
Review Plan of Care and make recommended changes
Consistently meet chart equivalent targets and quality metrics.
Qualifications
Required
Associate’s degree or above in clinical discipline
At least 1 year of experience in coding, OASIS, and Plan of Care reviews
HCS-D certification
HCS-O OR COS-C certification
Proven ability to consistently meet deadlines
High attention to detail with excellent organization skills
Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth
Preferred
Quality assurance (QA) work experience in a post-acute setting
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
We’re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.
We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve the fundamental change of an outdated industry, come work with us.
Position Summary:
A Skip Tracer is responsible for locating a customer’s whereabouts and assets. Here at Proof we are looking for a skip tracer to assist our investigations team with ongoing skip tracing. We are looking for someone with knowledge and expertise when it comes to online investigations and finding information online. We are looking for someone with an investigative mindset and an analytical brain.
What You’ll Do:
Promote the company’s vision and Mission
Locate customers using basic and advanced skip tracing tools
Identify assets for garnishment and/or execution
Communicate with third parties for the purpose of acquiring customers’ location information
Search private databases, public records, and the world wide web
Comply with all federal, state, and local regulations
Comply with all office policies and procedures
Assist with the management of daily operational activities
What You’ll Need:
At least 2 years of recent full-time skip tracing and investigative experience is required.
A firm understanding of OSINT/Web sleuthing.
A degree in digital forensics or equivalent private investigator experience is preferred
Excellent analytical, research, investigative, and organizational skills
General knowledge of coding languages is preferred
Complete knowledge and understanding of all relevant federal, state, and local collection regulations including the Fair Debt Collection Practices Act (“FDCPA”), California Consumer Privacy Act (CCPA), and other relevant Acts.
system and calculator.
Experience with Google Suite applications (Gmail, Docs, and Sheets) and collection software
Advanced knowledge and Familiarity with Skip Tracing Tools and Techniques.
The ability to perform, understand, and conduct OSINT while also staying covert online is a huge plus.
Desire to work with others in achieving company and client goals
Ability and knowledge of locating public records at a county, state, and federal level.
Ability to use standard office equipment including a computer, keyboard, copy machine, phone
Ability to read, write and speak fluent English
Other Work Requirements:
May be required to work evenings and some weekends
Compensation and Benefits
$18.00 – $22.00 per hour, dependent on experience and location
Job ID 10064960 Location Connecticut, United States / Remote, United States Business ESPN Date posted Oct. 04, 2023 This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location. Job Summary: About the Role & Internship
The ESPN YouTube Team oversees the daily creation and curation of video content for ESPN-branded social channels, ESPN digital platforms and ESPN YouTube channels. They produce videos, write headlines and evaluate stories and videos for accuracy, fairness and social/viral potential.
What You Will Do
Interns will assist in tracking performance metrics and video analytics on ESPN platforms, enhancing the distribution model on all channels. You must have a commanding knowledge of Search Engine Optimization, be organized, and be able to recognize unique and compelling content that will thrive in mobile/social environments. As an intern, you will develop an awareness of the operations of multiple ESPN units in order to collaborate successfully in identifying and/or developing up-to-the-minute video content optimized for multiple platforms and user needs. Interns will report to the Director Digital Video, Social Content, contributing to the team by:
Participating with teams internally and externally in the creation and distribution of content that best activates new audiences
Comfortable navigating Digital Social Platforms and apply that expertise to expand reach, engagement, and distribution of content
Analyzing usage and performance metrics that can lead to content enhancements and improvements
Maintaining proficiency and knowledge in latest trends and best practices for video distribution on YouTube channels and ESPN Platforms
Producing, creating and editing videos. This will include headline writing, tagging and managing an overall style and voice, and working with subject matter experts for specific content types.
Required Qualifications & Skills
1-2 years working in a media environment, creating and managing content and publishing to live streams
Strong base of current sports knowledge, including teams, players and storylines and appreciation of news and story play
Excellent headline writing skills and an understanding of optimal tactics for content distribution
Ability to create and tell stories in a fast-paced, highly competitive environment and juggle multiple varied tasks during a typical work day
Strong verbal and written communication skills
Preferred Qualifications
Experience working with a variety of digital content management systems
Understands and follows the latest social media trends
Non-linear editing skills (Quantel, Final Cut, Avid, Premiere, After Effects, WSC, etc.)
Experience in editing content, specific to the needs of multiple social media platforms
Has a good appreciation of pop culture, understands how sports fans are consuming content on mobile devices and assists with understanding the tastes of ESPN users
Education
Journalism, Communications, Media or related majors
Eligibility Requirements & Internship Information
Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Professional Internship
Must be at least 18 years of age
Must not have completed one year of continual employment on a Disney internship or program
Must possess unrestricted work authorization
Additional Information
Program Dates: The spring season will run January 22nd through May 10th, 2024. Interns will work 40 hours per week throughout the internship. There may be some flexibility based on candidate’s academic schedule.
Work Environment: This position is remote and can be located throughout the United States utilizing a dedicated home office that includes reliable internet and phone service.
ESPNMEDIA
The pay rate for this remote internship is $21.70 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits About ESPN: Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.
About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with ESPN Productions, Inc, which is part of a business we call ESPN.
ESPN Productions, Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
As the Clinical Data Specialist, you will conduct ongoing research on various copay assistance programs and drug manufacturers to ensure all relative information is accurate and up to date. A seasoned Clinical Data Specialist you will have pharmacy knowledge and strong research skills. This role plays an important part in the accuracy and eligibility of PrudentRx programs and will require collaborative teamwork across several departments, including the clinical product team.
Position Details
United States- Remote/Telecommute 8:00am-5:00pm Est. Equipment and hardware provided. Interviewing, orientation, and training are conducted virtually. Responsibilities
Conduct detailed research on copay assistant programs and drug manufacturers to identify changes including, but not limited to, program availability, funds offered, enrollment/re-enrollment process, and Terms & Conditions Use mindful and professional langue when calling drug manufacturers to maintain company confidentiality while gathering the necessary information needed Report all research findings regarding updated information to Zitter and all other vendor sites through their online portal as needed Assist the analytics team with reviewing and validating various reports and file management on Salesforce, Excel, and other systems Update the Clinical Product Team in a timely manner on all department and program changes using clear and professional written and oral communication. Complete all necessary continued learning and training requirements per department and company need Other essential duties as assigned Requirements and Qualifications
2-3 years as a Pharmacy Technician or relevant experience Proven research experience Proficient in Excel and other office applications Strong professional communication and attention to detail skills Analytical think eager to gather data
Work From Home Requirement
(25/25mp) to execute all job functions. Additionally, the employee must provide a private workspace with a desk and chair, free from distraction.
Physical Demands and Working Conditions Duties are performed primarily in a home office setting utilizing Company provided computer equipment. While performing the duties of this job, you will regularly sit and talk. The employee is frequently required to use their hands. Employee will occasionally be required to stand and walk. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits
Eligible for benefits within 30 days Health Dental Vision STD, LTD, Critical Illness and Accident Company Paid Life Insurance 401(k) 100% company match up to 4% 90 days
Description VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. We are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide elevated customer service experience.
We are seeking a part-time Finance Director who will have a key leadership role responsible for overseeing the financial operations of the company. This position involves managing the accounting department’s day-to-day functions, ensuring adherence to US GAAP standards, and maintaining accurate financial records. The Finance Director plays a pivotal role in the month and year-end close processes, collaborating with cross-functional teams, and providing insightful financial analyses. Additionally, this role takes charge of the company’s budgeting, forecasting, and financial planning activities, partnering with various departments to drive informed decision-making and supporting the company’s growth strategies.
This is a part-time, remote position working up to 29 hours per week.
What You’ll Do:
Accounting Responsibilities:
Efficiently manage the accounting department’s operations, including accounts receivable, accounts payable, payroll, bank reconciliations, and general ledger activities, ensuring compliance with US GAAP Oversee the month and year-end close processes, reconciling balance sheet accounts, validating revenue and expenses, and recording accruals Deliver monthly financial results to the executive team and operational leadership team, including program-specific gross margin data Develop and enforce accounting policies and procedures, such as expense reimbursement, charitable contributions, and fixed assets Continuously evaluate accounting operations to ensure alignment with GAAP standards and regulatory requirements Establish and enforce internal controls to safeguard company assets Collaborate across departments to optimize processes and support operational tasks Manage the financial audit process in coordination with external auditors Work with tax personnel to provide necessary tax support and quarterly tax estimates Mentor and train direct reports, fostering career development. Cross-train the accounting team for coverage and skill enhancement Administer the accounting system, QuickBooks FP&A Responsibilities:
Lead the preparation of the company-wide annual budget and both short and long-term forecasts Analyze financial statements monthly, monitoring variances against budget/forecast Collaborate with Operations and Workforce Management to create revenue plans and key performance metrics Serve as the finance point of contact, working cross-functionally with sales, workforce management, and operations to provide financial data and recommendations Maintain pricing and cost analysis, or provide cost estimates for prospective and current clients as per contracted terms; address client inquiries related to spending status and future needs Develop pricing models aligned with market trends and new product/service offerings Provide various ad-hoc analyses upon request As a steward of a B-Corp certified organization, incorporate social and environmental performance standards and decision-making in daily interactions and engage in best practices committed to making the business a force for good. Exhibiting social responsibility also includes promoting diversity and inclusion, valuing individual contributions, coaching and encouraging team members to aim for higher standards. In doing so, you provide a safe environment for others to pursue personal growth, learning, and development in the workplace.
Job Requirements:
Bachelor’s degree in Finance, Accounting, or related field 7+ years of progressive experience in finance and accounting roles, with 3+ years in a managerial capacity Current CPA license Thorough knowledge of US GAAP and financial reporting requirements Proficiency in financial software applications, including QuickBooks and advanced Excel Strong analytical and problem-solving skills with a keen attention to detail and a high level of critical thinking Excellent communication and interpersonal skills for cross-functional collaboration Expertise in budgeting, forecasting, and financial analysis Solid understanding of tax regulations and compliance Ability to lead and develop a team, fostering professional growth Ability to manage sensitive or confidential information Solid understanding of tax regulations and compliance Must be comfortable working directly with Team Members who work remotely Able to successfully pass a credit, criminal, and employment reference security check Must reside in one of these states to be considered: Arkansas, Arizona, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Nevada, New Jersey, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin.
VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
PushBlack is the nation’s largest media advocacy organization for Black Americans, currently serving 9 million people monthly across all platforms. We use the power of narrative, especially Black History, to educate and activate our subscribers to build their personal power and create lasting economic and political change.
In 2021, PushBlack grew to 6M subscribers on Facebook Messenger and 500K followers on Instagram. We also ran the nation’s largest GOTV campaign for Black Americans. In May 2020, we launched Black History Year, our critically-acclaimed podcast, which has received over 3M downloads. As the #1 trusted media source for millions of Black Americans, our growing media footprint empowers our audience and activates them to take actions in the best interest of the Black community, driving unprecedented levels of civic engagement.
What We’re Looking For
We’re hiring an exceptionally detail-oriented and dedicated Copy Editor to be a supportive force to the Managing Editor and content team. The Copy Editor serves as a crucial line of defense for PushBlack stories in areas of editing and research, and play a critical role in ensuring the accuracy, clarity, and quality of our content. You will work closely with writers and editors to refine articles, fact-check information, and maintain our high editorial standards. This individual will also collaborate on projects for multiple platforms including, but not limited to, social media, podcasts, and video scripts.
The ideal candidate for this position is passionate and knowledgeable about Black history and has a keen eye for detail. They are committed to challenging and disrupting dynamics of white dominant culture in the workplace. This candidate is a highly motivated self-starter who has experience managing multiple editing projects, has excellent communication skills, and enjoys collaborating with a creative team.
What You’ll Be Doing
Collaborate closely with the Managing Editor to maintain the highest editorial standards across all our platforms.
Take the lead in copy editing and line editing to ensure our content is free from errors and adheres to our brand guidelines.
Engage in thorough fact-checking and meticulous research to verify the accuracy of information and historical facts and maintain the highest level of credibility. Extend your expertise to assist in crafting compelling video scripts, podcast scripts, and presentation decks.
Manage multiple tasks and meet tight deadlines while maintaining quality.
Actively participate in content meetings, providing valuable input and suggestions to enhance the quality of our work.
Work closely with writers to refine their work and maintain consistent editorial standards.
Develop and maintain comprehensive content guidelines that align with our editorial mission and objectives.
Regularly share updates, best practices, and resources related to writing guidelines and content quality improvement.
Contribute to the development and execution of our editorial strategy.
Collaborate with the Managing Editor on special editorial projects, ensuring timely completion and adherence to quality standards.
Requirements
Skills + Experience
3 to 5 years of proven experience in copy editing and line editing.
A deep understanding of grammar, punctuation, and style.
Excellent communication, time management, and project management skills
Strong research skills and the ability to fact-check with precision.
Proficiency in editing video scripts, podcast scripts, and presentation decks.
Exceptional attention to detail and an eye for maintaining consistency.
Familiarity with digital media and the ability to adapt to evolving content platforms.
Effective communication skills to collaborate with writers and the editorial team.
Self-motivated and capable of working independently and meeting deadlines.
Adept at juggling multiple projects and priorities effectively.
Commitment to understanding Black history and its impact on Black liberation.
This Would Put You Over The Top
Proficiency in Black History and/or Black Studies
History or other social science research experience
Expertise in journalism, nonfiction editing, or investigative research
Understands that this work is in service of the organization, its audience, and the people who do the work of the organization
Familiarity with G-Suite, Slack, Trello, and/or other online productivity tools
Track record of fact checking, line editing, and copy editing for online media or nonprofit organization
Remote work experience
Familiarity with creative nonfiction subject matter
Benefits
What We Offer Our Team
Whether you love your couch or your desk, it doesn’t matter. We’re 100% Remote!
100% employer-paid medical, dental, and vision insurances
Retirement savings account (401K) with tiered matching contributions
Three weeks’ (15 PTO days) paid vacation in the first year of service; four weeks (20 PTO days) in subsequent years. Ten (10) Sick days and 3 Floating Holidays every year.
Eight (8) Paid Holidays, including Juneteenth, as well as a Winter holiday for the last week of the year
Annual taxable work-from-home stipend ($4,800)
Annual professional development budget ($1,750 of which $500 can roll over each year)
School loan repayment assistance support up to $200 monthly for undergraduate loans or up to $300 for graduate loans
Parental Leave during new child’s first year
Let’s Talk About The Salary
The salary range for this position is $57,995 – $71,810.
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
Ventures Endurance, a division of Gannett/USA Today Network, is seeking an experienced, creative, and motivated Social Media Coordinator to join our marketing team. In this role, you will be responsible for implementing our marketing and social media strategy with the goal of growing our online presence and improving marketing efforts.
Base Salary: $45,000, fully remote role
Responsibilities
Manage social media content creation efforts across our 50+ Facebook, Instagram, TikTok, and Twitter accounts
Implement and refine our current social media strategy
Measure the results of social media campaigns and adjust strategy based on findings
Seek out social media growth strategies and implement them across all our brands
Work closely with the graphic design team to create social media and additional marketing content
Keep abreast of the latest social media best practices and technologies
Required Skills
Must exemplify all 7 core values outlined above
2+ years of experience in marketing, social media, or a similar role
Passion for all things Digital Media and Social Media
Excellent verbal and written communication skills and attention to detail
Experience creating organic posts, deploying, monitoring, and managing social media on Facebook, Instagram, TikTok, Twitter, and LinkedIn
Understanding of current social media trends, platforms, and dashboards
Well-versed in social media marketing strategies
Strong organizational skills, with the ability to multitask and maintain a fast-paced workflow
Good understanding of social media KPIs
Excellent multitasking and time-management skills
About Ventures Ventures Endurance Mission
Produce world-class, community-centric events that engage, empower, and celebrate every participant.
Ventures Endurance Core Values
Communicate Collaboratively
Act with Authenticity
Embrace Inclusivity
Celebrate Achievements
Exceed Expectations
Nurture Passion
Live with a Growth Mindset
USA TODAY NETWORK Ventures creates impactful consumer engagements and experiences through world-class events, promotions, races, and technology. We strive to exceed expectations and create unforgettable memories to drive value for our partners while leveraging our reputable institutions, including USA TODAY and more than 250 local media brands.
Our portfolio includes the largest high school sports recognition program in the country, USA TODAY High School Sports Awards, and other celebrated brands including the Official Community’s Choice Awards, American Influencer Awards, Rugged Maniac, Hot Chocolate Run, Blockbuster Bucket List sweepstakes, Amazing Teachers contest and more. Our events are managed with our proprietary ticketing and registration platform, EnMotive.
The events and promotions that we build inspire pride in local communities and connect local and national businesses with highly engaged audiences. We are an industry leader and drive results from coast to coast.
NerdWallet, a website and mobile app delivering industry-leading financial guidance, tools and independent reviews, is seeking candidates with strong writing and editing skills for a position as a Content Management Specialist (CMS).
The CMS will work on projects that help maintain and optimize a large library of consumer-focused personal finance articles. You will use your attention to detail and research skills to update, fact check and enhance NerdWallet pages, sometimes working with teammates and sometimes independently, with the goal of ensuring the internet’s best answers for the topics we cover. Projects you may be working on in this position include:
Launching new coverage areas that require detail-oriented, frequent updates.
Using search-engine optimization skills to find new content opportunities and to experiment, update, fact check and optimize pages across our Taxes and Investing libraries.
Ensuring our content is competitive and up-to-date for each tax season and during transitions between tax seasons.
Independently identifying SEO opportunities, and collaborating with others to execute on their recommendations.
Working closely with and learning from our subject matter experts, including expert reviewers, and watching news and reacting in real time with content updates.
Where you can make an impact:
Finding new SEO opportunities for us to test and expand our reach.
Optimizing our existing content to grow traffic and improve rank.
Editing new and optimized articles – with the opportunity to occasionally write new articles.
Fact-checking and updating content and industry data to ensure consumers are getting the latest, most accurate information.
Enhancing the website through internal linking and other types of search engine optimizations.
You are:
Adaptable and eager to learn. You may be considered for positions of greater responsibility later on.
Excellent at prioritization and handling multiple projects at once.
Resourceful and self-directed. You can tackle anything from story updates to projects with minimal direction, and you consistently deliver polished work.
Someone with a strong attention to detail. This could be a good role for someone with fact-checking or copy-editing experience.
Passionate about self-improvement and at ease with constructive feedback that will help you grow.
Your experience:
We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.
Journalism or related degree or equivalent professional experience
A strong grasp of SEO best practices and content management, or an eagerness to learn those skills.
2+ years of consumer-focused writing, editing or fact checking experience.
Personal finance interest or expertise, particularly with financial topics including investing or taxes.
Where:
This role will be based in San Francisco, CA or remote (based in the U.S.).
We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.
What we offer:
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy – Flexible Time Off + 13 holidays + 4 Mental Health Days Off
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support through Ginger.io
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives – Intramural Sports, Employee Resource Groups for Parents, Diversity and Inclusion, Women, LGBTQIA, and other communities
Hackathons, Happy Hours, and team events across all teams and departments
Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction
Lifestyle (Be your best self – we’ll take care of the details)
Our Nerds love to make an impact by paying it forward – Donate to your favorite causes with a company match
Work from home equipment stipend and co-working space subsidy
Anniversary recognition program – choose from different items and experiences
Commuting stipend
Plan for your future (And when you retire on your island, remember the little people)
401K with company match
Annual Enrichment Stipend for learning and development
Be the first to test and benefit from our new financial products and tools
Access to Rocket Lawyer for online legal support and resources
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
The Audience Team in the South Region of the USA TODAY Network plays a crucial role in ensuring high impact local journalism reaches its maximum audience, helping to support our newspapers in the region and grow and retain subscription bases for our publications. This role will work closely with the Tennessean newsroom based in Nashville.
Audience Engagement Specialists are strategic partners and the architects of overall publication plans for our journalism in order to maximize audience and subscription growth. The Audience Engagement Specialist ensures that the right content is published and delivered to the right audience in the right way on the right platforms at the right time, both in advance planning and execution. Using analytics to create plans, adjust plans in real time and help advise on reporting holes or opportunities is key.
This is a multi-newsroom, multi-platform role that empowers strategic work with other journalists to brainstorm and execute digital storytelling, such as photos, videos, graphics, sidebars and social cards; native platform management with home page/app curation, newsletters and push alerts; search optimization; and social media platforms.
The Audience Engagement Specialist is a strategic partner for local editors and reporters within the newsrooms they are assigned.
They will have or hone strong news judgment toward promoting stories on our native platforms, search, social and in print. Editors trust their Audience Engagement Specialists partner to make independent decisions about how and where content is presented.
This role may require occasional early morning or late-night hours and weekend shifts to manage platforms and respond to breaking news.
Responsibilities include:
·Partnering with editors on premium schedule and staying updated on best practices regarding subscriber-exclusive content. ·Maintaining digital and print content calendars via Presto Suite and determining embargo times to reach target audience. Keep a birds-eye view of content across the newsroom and Network. ·Managing native and off-site platforms: Scheduling and setting up home front stories, push alerts and social media posts. Time of day for target audience is top of mind. ·Optimizing premium and high-potential content for search, recirculation and deeper audience engagement time. ·Enhancing content with video, galleries, SEO meta-data, hyperlinks and images. ·Writing effective digital headlines, promo briefs and breaking news alerts that help attract audiences. ·Spotting and correcting issues related to grammar, spelling, punctuation and style. ·Creating social cards via Canva for high-potential stories and scheduling them on social media platforms. ·Using Parse.ly and Google Analytics to make data-driven decisions and advise on opportunities targeting the audience funnel. ·Attending newsroom/team meetings and possibly running meetings. ·Helping newsrooms swarm breaking news and trending by suggesting (and sometimes writing) stories targeting search and social. This will include search optimization and formatting live blogs. It may include creating content and gathering user-generated content. ·Sharing content to other planners/sites and searching for content to promote on yours, including USA TODAY and sites in the regional structure. ·Enforcing workflow standards, including planning communication and deadlines. ·Serve as a secondary print planner when necessary
Qualifications:
·Bachelor’s or master’s degree in communications, journalism, marketing, or related field preferred or equivalent combination of education and experience. ·3+ years’ experience in a news or social media role ·Proficiency in digital platforms, such as websites and apps, social media and search ·Experience with content analytics tools, such as Google Analytics or Parse.ly is a plus ·Experience in a deadline-driven environment ·Strong communication skills and a willingness to collaborate is a must ·Ability to work quickly and accurately under pressure and breaking news
We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:
1.Your resume – one to two pages.
2.A cover letter that outlines how you would approach the job. 3.Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.
It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
The hourly rate for this role will range between $15.90 and $29.30. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
The Manager, Enablement Content Marketing will work to clarify and reinforce Aledade’s value proposition to a wide variety of audiences. This professional will lead our content strategy for high-profile content streams at the company, creating, curating, and harmonizing our existing and future content to ensure consistent market positioning, accelerate growth, and facilitate adoption of our products and services with prospective and current primary care practices, health centers and health systems.
This will include leveraging data and performance metrics to develop, implement and lead cohesive strategies to update educational material, sales collateral, website copy and other customer acquisition efforts. Additional work will include leading collaborative efforts with our business development, policy, corporate communications, performance and other teams to understand and tailor content to relevant audiences (e.g. payers, policymakers, patients and general audiences). This role will help to drive the adoption and improvement of existing and new processes to ensure maximum efficiency.
Primary Duties
Manage a team of 2-3 writers in the production of marketing content
Strategize and develop content for the sales team, topical marketing campaigns, product and service promotions, and other business objectives
Coordinate with key stakeholders to develop and implement content marketing strategies
Gather and report on audience insights, performance data and distribution plans
Establish, streamline and advance content development and management processes
Minimum Qualifications
Bachelor’s degree in marketing or related discipline
8+ years of marketing and content creation experience, with at least 2 years of that experience in healthcare marketing (e.g., value-based care, ACOs, PCMH, bundled payments, payer, etc.)
Preferred KSA’s
Thorough knowledge of current healthcare issues, and deep familiarity with local, regional, state, and national market trends
Excellent communication and collaboration skills across multiple stakeholders, seniority levels, and teams, including ability to tell a cohesive story that aligns with business goals
Proven success working cooperatively and strategically in a team-oriented matrixed environment with the ability to influence and interact with all levels
Team player with the ability to work with a remote and nationally distributed team
Strong analytical abilities in researching topics and distilling critical issues
Understanding of and commitment to high editorial standards and content integrity
Experience leading a dedicated team in the coordination, delivery and distribution of content
Ability to navigate fast-moving, deadline-driven workplace with agility and comfort in pivots in direction
Organizational, time management and prioritization skills, with a proven track record in handling multiple projects at once
Experience in value-based care (e.g., ACOs, bundled payments, etc.)
Strong skills in Google Workspace, including Documents, Sheets and Slides
Familiarity with content management tracking and distribution systems and platforms, including, but not limited to, Brandfolder, Smartsheets, Monday, Brandfuel, etc.
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape – independent primary care. We were founded in 2014, and since then, we’ve become the largest network of independent primary care in the country – helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best – keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society – and if you’re eager to join a collaborative, inclusive and remote-first culture – you’ve come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work – and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays
12 weeks paid Parental Leave for all new parents
6 weeks paid sabbatical after 6 years of service
Educational Assistant Program & Clinical Employee Reimbursement Program
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position has enterprise responsibility for managing a team focused on proposal database content, quality control, and graphic design in the Proposal Development area. This includes working with subject matter experts across the enterprise, proposal preparation activities, proposal process improvement, ensuring adherence to brand and style guidelines, and creating best-in-class proposals. This manager will oversee the day-to-day activities of a team of graphic designers who work on proposal-specific page layout, custom covers, and executive summaries; and, a team of communication consultants who work on proposal content maintenance, proofreading, and copy editing to ensure that the highest quality standards are met.
This is a remote role; candidates must live in one of the following Five states, Illinois, Texas, Oklahoma, Montana and New Mexico within 250 miles from one of our BCBS offices.
JOB REQUIREMENTS:
Bachelor Degree in Marketing, Business, Management Information or English OR 4 years marketing, proposal management or analysis experience.
5 years experience in proposal management to include supporting the RFPs (Request for Proposals) and RFIs (Request for Information) process.
2 years experience in database/system administration management and analysis.
Verbal and written communication skills including editing skills, composing RFPs and RFIs, and interpersonal skills to lead process changes with other departments and represent HCSC to external clients and agencies.
Organized and detail-oriented with ability to manage multiple projects in a fast-paced environment.
PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.
PREFERRED JOB REQUIREMENTS:
3 years’ experience in health insurance with managed care products, processes, and industry practices.
Experience using proposal automation technology such as Responsive, Qorus or Qvidian.
3 years of leadership, supervisory or management experience.
We encourage people of all backgrounds and
experiences to apply. Even if you don’t think you are a perfect fit, apply
anyway – you might have qualifications we haven’t even thought of yet.
As the Learning A-Z Director of Customer Support, you will have the exciting opportunity of redefining how we deliver world-class support to our customers. Your primary responsibility is to lead our team through change and support continued growth with our processes, procedures, and strategies. You will enable us to keep our costs affordable for our educators by providing an efficient, effective and empathetic experience to all of our educators via chat support, AI, improving knowledge base content, constantly iterating our bot capabilities, training our team, and maximizing the use of Intercom. You will report to the VP of Operations.
Leading highly passionate, professional customer support specialists, this role requires high-level communication skills, leadership skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will set the tone of how our team interacts with our clients on a daily basis, become a resident expert on all facets of our platform and the broader edtech industry, and work cross-functionally with Marketing, Sales, Customer Success, Professional Services, and Engineering to ensure that our customers have an optimal experience with our products.
The role also requires a business-oriented mindset that recognizes that we serve an ever-changing market and will stay informed on trends that affect the delivery of support at scale and in the Edtech sector. You will contribute to LAZ’s overall strategy collaboratively with the other members of our leadership team.
Job Responsibilities:
Run a chat-based Customer Support Organization.
Cultivate a high energy, collaborative and customer-first team culture centered around delivering an efficient, effective and empathetic experience for all customers.
Seek ways to increase self-service customer support for faster and more efficient for educators.
Improve our knowledge base and its delivery to our clients.
Improve individual and team efficiency.
Act as a liaison to the greater leadership team.
Responsible for executing and regularly updating the relevant parts of the Customer Journey and respective playbooks and evaluating key customer touchpoints throughout the journey in Support.
Develops and improves productivity and performance reporting on team performance, individual performance, monthly department performance overall enabling us to keep our product costs as low as possible for our customers.
Drive operational quarterly and annual planning with Key LAZ Stakeholders to optimize cross-functional planning, communication and resource management.
Partner across marketing, sales, product, engineering, and professional learning services teams to establish a cohesive team approach, process and product efficiencies.
Job Requirements:
Minimum 5 years of direct management experience running a chat-focused support organization.
Bachelor’s degree preferred.
Demonstrates a proven understanding of Intercom, AI, call deflection, bot development, and knowledge base growth.
Empathetic manager who demonstrates LAZ values of being hungry, humble, and smart.
Proven effectiveness in training and managing teams in a customer support function.
Experience with executing strategy around capacity planning, cost analysis, KPI utilization, and problem prioritization.
Experience successfully implementing data-driven strategy to improve support productivity, customer sentiment, and net revenue retention.
Experience with and ability to communicate across all levels of an organization, excellent written and verbal communication skills, especially to an executive audience.
Excellent organizational skills with a high attention to detail coupled with an ability to think strategically.
Comfortable navigating and mediating conflict.
Innovative leader and lifelong learner who keeps abreast of operational best practices and supporting technologies.
Outstanding communication and customer management skills
Demonstrated analytical and problem solving skills.
Experience collaborating with cross-functional teams. (e.g., Sales, Professional Learning Services, Engineering, Support)
Proficiency in Business Process Automation.
Knowledge of SalesForce CRM, Intercom, Gainsight, Tableau, Snowflake, and other relevant systems.
Why Work With Us?
When you work with Learning A-Z, you’ll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today’s world.
We’ve been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States.
Online shopping has changed. Today’s eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.
Full Time. Remote.
We are looking to grow our Customer Support Team by adding a dedicated Customer Support Specialist. We are a rapidly-growing, fast-moving company that loves our customers and firmly believes that their success is our success. That’s why this position is so important – and why it comes with such amazing growth opportunities.
SamCart’s Customer Support Specialist is primarily responsible for providing support to our customer base. This encompasses becoming a product expert as well as an educator and advocate. They will guide SamCart marketplace owners through best practices as well as listen to their feedback and identify ways SamCart can continuously improve the experience of owners and their customers.
Responsibilities
Ability to work a Tuesday – Saturday weekend split schedule
Respond to customer inquiries via FreshDesk email and live chat.
Troubleshoot customer issues pertaining to platform usage and configuration.
Understand and identify customer pain points and help drive the escalations process by coordinating between the product and support team.
Be proficient in knowing when to use perfectly hilarious GIFs within customer conversations to close their ticket with a smile.
Act as liaison between the customer and other departments such as the sales, support, marketing, and product teams.
Qualifications
Experience working within a SaaS company
Prior technical support experience
Prior experience owning a live chat customer experience
Excellent communication skills – both written and verbal
Tech-savvy, adaptable, and comfortable with frequent functionality updates
Superior customer service skills – owns the ability to be responsive, compassionate, resourceful, and solution-oriented (all while maintaining a sense of humor!)
Master of critical thinking – Has the ability to provide innovative solutions or draw reasonable conclusions from provided information/context
Enjoys working directly with our customers, being their trusted advisor, and understanding the importance of customer happiness in staying ahead of our competition.
Major plus if you have knowledge of the FreshDesk / Freshchat system, Google Hangouts, and Slack
This is what you’ll love about SamCart
Our co-founders always say “Their success is our success” and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful.
Each team has one offsite Hub Week per quarter to collaborate with your team members (and others!) and plan for the upcoming quarter.
Diversity adds value to everything we do – We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
Yay, we have 401K!
Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.
Supportive Parental leave policies for all parents
Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
Self-Care is important, which is why we offer a monthly wellness credit.
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives. Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate. Review strategic approaches and effectiveness of support function and business performance. Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations. Make decisions in highly complex and multifaceted situations requiring solid understanding of business group’s functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans. Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives. Influence, guide and lead less experienced Strategy and Execution staff within the group.
Responsibilities:
Complete annual refresh preparation activities
Facilitate and capture refresh discussions, actions, disposition all decisions, and issues noted by stakeholders; track topics that need to be revisited.
Pre-populate and make edits live in RCSA Workshop Tool/ServiceNow based on refresh discussions.
Support artifact creation and RAU Owner preparation prior to the Review and Challenge Board (R&CB).
Manage timely QA/QC submissions, handoffs, support feedback implementation, and disposition feedback.
Support annual refresh schedule and roster management, status reporting, level of effort monitoring, and R&CB scheduling.
Qualification:
Skills in various quality assurance techniques
Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Experience in Microsoft office (specifically Excel)
Analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results
Knowledge of the operational risk framework and disciplines primarily in the banking industry and its related operations
Part-time Senior Manager, Academics – Early Literacy (K-3)
Arkansas, Tennessee or Mississippi
TNTP seeks part-time Senior Managers, Academics – Early Literacy to join our Part-time Staff Pool to support early literacy work in Arkansas. This position is based from a home office in Arkansas, Tennessee or Mississippi and is available immediately. Frequently travel is required for this role and candidates must be willing and able to travel across the state of Arkansas to meet client obligations in both urban and remote settings. Candidates residing in Tennessee or Mississippi with the ability to meet the travel requirements are encouraged to apply.
Who We Are A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we’re a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.
We are currently seeking individuals to join TNTP’s Part-time Staff Pool to fill part-time roles supporting early literacy work in Arkansas. TNTP part-time candidates provide additional capacity to complete priority projects. Assignments vary in length with most lasting between 2 weeks and 3-4 months or longer, and work is not guaranteed.
What You’ll Do
As a Part-time Senior Manager, Academics – Early Literacy, you will partner with school districts in Arkansas to support, coach, and develop teachers and leaders to shift and improve their instructional practice around the implementation of developmentally appropriate practices in early literacy classrooms.
Specific responsibilities include:
Supporting district and school leaders to deliver on their instructional leadership priorities and improve instruction for all students, by supporting them with key aspects of their roles, such as:
Leading compelling and practical professional learning on research-based practices in K-3rd grade age student instruction with a focus on literacy.
Designing and executing regular cycles of teacher professional learning, observation and feedback, or student work analysis on topics relevant to early literacy and intended to improve instruction and student outcomes.
Conducting classroom visits to assess the quality of instruction and support coaches and leaders in identifying trends within and across schools.
Modeling effective observation and feedback practices.
Facilitating the implementation of strong instructional materials aligned to the shifts and demands of the relevant state standards.
Setting up and maintaining data systems and supporting teachers and leaders to engage in ongoing reflection and use of data to drive improvements.
Building and maintaining strong relationships with academic departments and school-based staff.
Tracking progress towards contract goals and making strategic decisions regarding client management and support.
Motivating and influencing clients to consistently integrate equity-focused mindsets and practices into their academic strategy, including authentic community engagement and cultural proficiency.
Developing strategies to tackle instructional challenges and creating plans to implement them.
Contributing to the creation of high-quality, data-driven reports demonstrating the effect of the team’s approaches towards quality of instruction.
Designing tools and resources in real-time to respond to client needs, in support of academic or instructional goals.
Engaging with and communicating progress to a variety of district school and community stakeholders.
What You Bring
First and foremost, we are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change children’s lives through education. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You’ll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level. We encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities.
We expect our Part-time Senior Managers to:
Have a passion and understanding of the education landscape and communities. You bring deep background knowledge in the current education landscape and a passion for embedding community engagement and involving communities in our work.
Know great teaching and learning when you see it. Whether you are watching how students engage during a lesson or looking at student performance data, you can identify whether students are grappling with the right content and diagnose what needs to happen to improve student learning outcomes immediately and in the long-term. You understand the implications of the shifts in instruction required by the state standards and other early literacy indicators for students, teachers, school leaders, and district staff. You know high-quality instructional materials in early literacy and can support partners in their implementation at the classroom and school level.
Translate your instructional knowledge and content expertise. We’re counting on your strong public presentation skills, ability to assess and adjust to the learning needs of your audience, and ability to communicate complex information to a variety of audiences, including teachers, school leaders, and district staff. You have a deep understanding of effective instruction. You use this knowledge to meet our clients where they are at by designing reasonable solutions to their challenges.
Connect the dots in ambiguous circumstances. You’ll use your analytical and problem-solving skills to design and facilitate trainings and meetings, craft strategic academic interventions that improve student performance, and propose solutions to academic challenges every day. Ambiguity doesn’t scare you; just the opposite, you thrive on it. Your creative instincts will help you deal with vague situations and develop new approaches with limited guidance.
Partner with education leaders. You’ll regularly interact with, and be expected to influence clients, motivating and guiding them to lead transformative change efforts.
Build relationships. You have the ability to connect and build relationships with diverse communities. Multilingual or Bilingual abilities are considered a strong asset – Spanish language fluency is a plus.
Embrace cross-cultural agility. Authentic self-reflection, self-awareness, and high emotional intelligence are central to who you are, and you utilize these skills to contribute to a culture of diversity, equity, and inclusion. You have an adept cultural understanding of yourself and use your understanding of yourself and others to build trusting relationships with colleagues and stakeholders.
Manage time carefully. You may manage multiple projects simultaneously, and you’ll need to prioritize your time carefully to meet deadlines and the needs of our school and district partners.
Qualifications
Deep knowledge of content and instruction at the primary school level, particularly with early literacy instructional materials and resources, with at least three years K-3 teaching experience, preferably in high-need schools or with high-need populations, and a proven track record of raising student achievement.
Experience designing and delivering strong professional development for adult learners and creating systems to support ongoing learning and development.
Teacher leadership experience and experience coaching teachers or other leaders.
Strong familiarity and expertise with the College and Career-Ready standards, or relevant state standards including:
Experience as a practitioner in a school system that has adopted Amplify and/or a deep conceptual understanding of the instructional shifts in early literacy.
Experience using high-quality curricular materials and knowledge of how the curriculum supports strong, rigorous instruction.
Prior experience with equity-based, asset-oriented and culturally responsive practices, especially in teaching and learning.
Multilingual or bilingual abilities are considered a strong asset – Spanish language fluency is a plus.
What We Offer TNTP offers a competitive hourly wage commensurate with experience in a similar position. The pay range for this position is between $35.00-$52.50 per hour. TNTP offers a motivated team of dynamic colleagues, a collegial atmosphere that values professional development and valuable feedback, and the chance to impact the direction of a growing, mission-driven company that is committed to the success of our nation’s children. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work each day.
To Apply
Please submit your online application through Workday. The priority application deadline for this position is September 25, 2023. After that date, applications will be considered on a rolling basis. It’s in your best interest to apply as soon as possible. We recommend including a cover letter in your application that addresses why you are interested in TNTP and how your experience has prepared you for this position.
Description To provide daily assistance to the Document Review Manager/Supervisor. Has the ability and knowledge to provide training and support for Document Review staff. Assist in administration of day-to-day operations. Identify and report job performance shortfalls. Ensures customer expectations are met. Reviews client orders according to insurance guidelines to ensure accurate billing and reduce denials.
Main Job Tasks and Responsibilities
Receives batches from clients to ensure Medbill has received all orders from the client Organizes the batch coversheets to use as receipts for the client Prioritizes orders to review based on set guidelines from supervisor Gives priority to document review specialist, ensures work is being completed in order. Review and interpret insurance policy guidelines as it relates to the orders to review for the clients Correctly code the orders for either data entry or billing confirmation Communicate with clients on possible issues with orders Work with client to arrive at acceptable changes that can be made to orders to bill Communicate to client about the completed or actioned orders Work with Billing and Accounts Receivable staff on resolving billing issues before submitting claims Work with Billing and Accounts Receivable staff on finding error trends and client issues to be reported back to the client Track time spent on each client daily Track employee progress by checking batched and confirmed orders daily Provides feedback for team members’ performance appraisals to management. Maintains efficient workflow by holding team mates accountable for quality and efficiency of their work Train new employees and assist other staff with more difficult orders Review document review specialist orders for accuracy before confirmation Other duties as assigned Requirements Education and Experience
Minimum Medical Billing Certificate/Diploma, Bachelor’s Degree preferred 3 years of DME medical billing or equivalent experience Extensive knowledge of all insurance payer guidelines Ability to complete orders for all clients Knowledge of regulatory standards and compliance requirements Customer service experience Billing and AR knowledge
Key Competencies
Extreme attention to detail Excellent verbal and written communication skills Reading comprehension and critical thinking skills Represents Medbill in a positive manner Organizational skills Self-motivated with abilities to work well in a team Supervisor experience and/or training Salary Description $18.00/hr
This position is primarily focused on Navia’s client elections and import processes queues. They will act as a subject matter expert in their day-to-day activities and help staff with misc. projects.
Essential Functions
Monitor Administration emails/Salesforce queue cases and respond within 24 hours.
Manage Triage hours; respond same day.
Pull file receipts into import inbox.
Pull election forms into Laserfiche.
Work with internal partners, brokers, and clients to resolve file issues/discrepancies.
Reaching out about file issues; saving correspondence
Other duties/projects as assigned individually or as a team.
Qualifications
Demonstrated Ability to work independently.
Able to mentor other team members.
Above average Excel skills (data manipulation)
Self-Motivated work style
High attention to detail
Strong written and verbal communication skills.
Approach all tasks with a customer service attitude.
Location-This is a remote
Salary-$18.00
Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
Symbria Rx Services is seeking a team oriented, experienced Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
Position Summary
The primary purpose of this position is computer data entry of prescription orders and medical records.
Work Schedule:
4PM-1230AM Monday-Friday, every other weekend 3PM-1130AM FWLTC Experience required, Docutrack preferred
Must currently live in a state Symbria Rx Services is licensed in:
AZ, CO, IN, FL, KS, MA, MI, MO, OH
Responsibilities Contact physician’s office as needed for refill authorization. Contact client for verification of orders as needed. Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards. Document correspondence and follow up in the system. Prepare audit sheets and provide feedback to manager. Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system. Initiate and document correspondence and follow up in system. May assist with research of lost or missing orders per internal department requests. May provide backup support to other pharmacy groups based on business needs or production levels. Answer incoming calls promptly and provide high standard of customer service to the client. Qualifications High School diploma or general education degree (GED). Pharmacy Technician License and/or Certification (CPhT) as per State requirements. General computer knowledge including Microsoft Office: Word, Excel and Outlook. Excellent customer service, interpersonal, verbal and written communication skills. Work collaboratively with other team members and manager to ensure that best practices are shared. Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate. Qualifications Preferred
Pharmacy data entry experience; minimum one year. Strong knowledge of Brand/Generic drugs and medical terminology.
Why work at Symbria?
100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company! Competitive compensation ESOP retirement plan 401(k) & Roth 401(k) plans Employee Assistance Program Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement. Symbria does not discriminate for any reason. We welcome talent who believes in our mission, drives the organization forward and cares about the value they bring to an organization.
We are a part of the American Library Association and our reviews serve a specific purpose: guiding school and public library workers in purchasing and suggesting books.
Booklist reviews are “the haiku of book reviewing,” brief but impactful. In 150-175 words, our lively reviews place each work in context, provide a synopsis of plot and other appeal, suggest the ideal audience, and offer readalikes.
Booklist is a recommendation-only journal; every book we review is recommended for purchase in a library setting because of the content, the potential popularity, or other compelling collection development metrics. It’s crucial to keep this in mind when writing and submitting your review. If you don’t personally love a book but understand how some reader out there likely will, your review can help a librarian put that book in the hands of its ideal reader.
Who can review for Booklist
Because our audience is school and public library workers, Booklist seeks reviewers who are familiar with both books and libraries. A library degree is not required.
We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better.
Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless.
Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions.
We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most.
Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company.
(Contract) Medical Payment Posting Specialist
(Contract) The Medical Payment Posting Specialist role at pMD helps our team and our customers reach our business goals through accurately posting collected medical insurance payments and patient payments expeditiously.
Responsibilities include:
ensure all payments are correctly entered against accounts receivables (this includes electronic remittance advice explanation of benefits, and patient payments)
charges are transferred to patient responsibility as appropriate
denied balances are moved to a hold status for research and resolution
balances are accurately reassigned to the next payer source
posting is marked completed in the task assignment management system
confidentiality is maintained of all patient records
Requirements include:
1 year billing experience
must have experience in posting medical insurance payments
must be able to work independently in a fast-paced environment
exceptional attention to detail
must currently have or be willing to register a business per independent contractor guidelines
reside in the U.S.
The compensation model for this role is designed to pay on a per-unit of completed work basis. Payment is $0.34 per line item posted. Our specialists typically post an average of 65 line items per hour, but the choice is yours!
There are no minimum requirements for working hours or hours per day for this position. Work is available on a first come, first serve basis, and you have complete flexibility on how many encounters you want to review based on your free time and to meet your compensation goals.
We are only accepting applications through our online job portal, Lever. We aren’t able to consider and respond to other types of applications, including those sent via email to pMD support, at this time. Please direct application status questions to [email protected].
Candidates must be authorized to work in the U.S. as a precondition of employment.
At GOAT Group, the Finance team is responsible for managing the company’s financial profile. Through analysis, reporting, long-range planning and partnering with business leaders, our Finance team enables strategic decision-making and helps contextualize financial implications across the company. By joining our Finance team, you will work with a group of thoughtful, insightful individuals, all of whom are committed to solving complex problems and ensuring the continued growth of the company and its platforms.
Role Overview
An Accounts Payable Specialist is there to make sure all bills are processed, approved and paid in an efficient and timely manner. These financial specialists provide administrative and clerical support by processing, verifying, and reconciling invoices, responding to vendor inquiries and status updates, reconciling statements of accounts and monitoring expense reports.
In this role, you will:
Monitors the AP inboxes to forward invoices to our designated systems for processing Enters and codes invoices using the tools and resources available to ensure proper entry into our financial system Handles vendor correspondence via email Investigates and solves problems associated with processing payment of invoices Assists with month end reports, audit selections, and ad hoc projects Files, saves, and maintains financial documents, vendor information, and invoice support Performs other duties as required to support the AP Department We are looking for:
1-2 years of experience in Accounts Payable or Accounts Receivable Understanding of basic principles of finance, accounting, and bookkeeping Ability to function well in a high-paced and at times stressful environment Excellent time management skills with a proven ability to meet deadlines Strong analytical, problem-solving, and mathematical skills Excellent organizational skills and attention to detail Excellent verbal and written communication skills Excellent interpersonal and customer service skills Ability to maintain confidentiality of company and employee information The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range: $28.85—$36.06 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.
If you’re a qualified professional in one of our categories, you can earn money when you answer questions online. Set your own hours and work anytime, anywhere.
Schedule: Monday – Friday 8 am – 5 pm Mountain Time
Location: Remote
Outstanding Checks Specialist closely research all outstanding checks and ensure those check payments are received by the vendors. This includes making sure checks are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily.
Responsibilities
Research and resolve check issues in a timely manner to ensure payment is received by the vendor
Work with vendors to solve any issues regarding payments made on accounts
Most time spent clearing payments, fixing double payments, and addressing outstanding payments
Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
Other duties as assigned
Preferred Skills
Capacity to recognize numerical discrepancies contained within data
Proficient with Microsoft Excel, Microsoft Outlook, and Google Drive
Familiarity with internet browsing and vendors website navigation
Capability to quickly learn and adapt to new computer software
Ability to organize and prioritize workload so the most important tasks are completed first
Skill in clearly communicating both verbally and in writing using a variety of methods
The Content Strategist I is responsible for assisting with the development of content for member or provider materials and collateral in a wide array of business initiatives and projects.
Essential Functions:
Manage content workflows and coordinate deliverables that will help improve audience comprehension
Work with team members to phrase and write tailored, clear, concise copy for all sites and content; including but not limited to the websites, communication campaigns, and other prominent collateral
Copy-edit and proof-read content for grammar/spelling to ensure overall accuracy, consistency, tone, style, and branding
Maintain a current understanding of internal business processes and procedures to create and update style guides
Ensure all regulatory and accreditation requirements are adhered to in materials created and utilized
Execute communications for the appropriate delivery channel
Ensure production of communications is on time
Collaborate and coordinate with internal stakeholders
Supports work in department project queue as needed
Perform any other job duties as requested
Education and Experience:
Bachelor’s degree in Marketing, Public Relations, Journalism, Communications, or related field or equivalent work experience is required
One (1) year of experience in content marketing, insurance, healthcare or a related role is preferred
Experience in managing projects preferred
Competencies, Knowledge and Skills:
Team player with a positive cooperative attitude
Self-motivated and ability to work independently
Able to prioritize and multi-task to complete assignment within predefined time limits
Quick learner and able to adapt to a changing environment
Knowledge of marketing practices, tactics and trends
Enthusiasm for continued learning and professional development
Oral, written, and interpersonal communication skills
Organizational and time management skills
Strong attention to detail
Decision making/problem solving skills
Microsoft Office proficient
Licensure and Certification:
None
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:$43,800.00 – $70,200.00
Compensation Type (hourly/salary):Hourly
Organization Level Competencies
Create an Inclusive Environment
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers.
We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day.
Transcribe portions of member responses to IVR calls using proprietary tools in accordance with HIPAA and company standards. Bilingual candidates are required for this opening. This is a remote role so the candidate can live anywhere in the US. Initial hours will be 8-4:30 pm for the first week or two to ensure equipment works/training is completed. Once training is completed the hours are flexible as long as candidates maintain a 40 hour work week. This role will start as temporary but will be re-evaluated and could potentially go full-time in the future.
Responsibilities
Transcribe portions of insurance plan member responses to IVR (Interactive Voice Response) calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member centric information.
Transcribe recorded audio from phone-based interactions using proprietary transcription tools in accordance with HIPAA and company standards.
Complete strategic transcription/marking projects as requested.
Report member Do Not Call requests to Transcription Manager.
Escalate member reports of Adverse Events to the appropriate Project Manager/Sales Consultant as necessary.
Escalate negative comments to the appropriate Project Manager/Sales Consultant as necessary.
Qualifications
Bilingual in Spanish.
Excellent written and oral communication skills.
Able to type at least 50 wpm accurately.
Excellent listening skills.
Ability to work independently with minimal supervision.
Ability to work under pressure with time constraints.
Proficient with Microsoft Word, Excel, Outlook, Internet Explorer.
Bachelor’s degree preferred.
Healthcare experience a plus.
Transcription test must be taken.
Base compensation is $17/hr. Offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
To provide daily assistance to the Document Review Manager/Supervisor. Has the ability and knowledge to provide training and support for Document Review staff. Assist in administration of day-to-day operations. Identify and report job performance shortfalls. Ensures customer expectations are met. Reviews client orders according to insurance guidelines to ensure accurate billing and reduce denials.
Main Job Tasks and Responsibilities
Receives batches from clients to ensure Medbill has received all orders from the client
Organizes the batch coversheets to use as receipts for the client
Prioritizes orders to review based on set guidelines from supervisor
Gives priority to document review specialist, ensures work is being completed in order.
Review and interpret insurance policy guidelines as it relates to the orders to review for the clients
Correctly code the orders for either data entry or billing confirmation
Communicate with clients on possible issues with orders
Work with client to arrive at acceptable changes that can be made to orders to bill
Communicate to client about the completed or actioned orders
Work with Billing and Accounts Receivable staff on resolving billing issues before submitting claims
Work with Billing and Accounts Receivable staff on finding error trends and client issues to be reported back to the client
Track time spent on each client daily
Track employee progress by checking batched and confirmed orders daily
Provides feedback for team members’ performance appraisals to management. Maintains efficient workflow by holding team mates accountable for quality and efficiency of their work
Train new employees and assist other staff with more difficult orders
Review document review specialist orders for accuracy before confirmation
Other duties as assigned
Requirements
Education and Experience
Minimum Medical Billing Certificate/Diploma, Bachelor’s Degree preferred
3 years of DME medical billing or equivalent experience
Extensive knowledge of all insurance payer guidelines
Ability to complete orders for all clients
Knowledge of regulatory standards and compliance requirements
Customer service experience
Billing and AR knowledge
Key Competencies
Extreme attention to detail
Excellent verbal and written communication skills
Reading comprehension and critical thinking skills
Represents Medbill in a positive manner
Organizational skills
Self-motivated with abilities to work well in a team
As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission – to help people rebuild financial health – and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital “C”.
And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.
A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte’s Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain’s Chicago Business, and was named on Built In’s 2022 Best Places to Work in Chicago.
What you get to do:
Develop strategies to identify and support customers at risk of missing a payment, and drive curing of customers in delinquency
Drive programs to recover charged off loans and optimize across customer segments, communication channels, and partners
Lead cross-functional initiatives to deliver tangible outcomes for OppFi and our customers with a bias for action
Partner across analytics, operations, legal, compliance, complaints, and bank partner teams to drive implementation of novel solutions
Assess, onboard, and engage with external partners to augment internal capabilities and integrate with operations functions
What you will bring to the team:
Ability to dig in to the details, wear multiple hats, and be responsible for execution
Strong skills in research, responding to partner & internal requests, working with legal & compliance support, and rallying teams to adopt workable solutions
Ability to manage across multiple initiatives or projects; work independently and escalate and prioritize in a fast-paced environment
2 years experience in project management using a variety of project and risk tools, and an ability to apply an appropriate level qualitative and quantitative assessment to a given problem statement – eg. Process Mapping, Root Cause Analysis, FMEA, Lean / Six Sigma, Problem Statement Development, Control Charts, Process Documentation, Project Planning, etc.
2 years experience or familiarity with federal regulations under which Opploans operates; Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices Act (UDAAP), Equal Credit Opportunity Act (ECOA), Truth in Lending Act (TILA), Fair Lending, Servicemembers Civil Relief Act (SCRA), and others
Total Rewards and Benefits
OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.
Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
This position is primarily focused on Navia’s client elections and import processes queues. They will act as a subject matter expert in their day-to-day activities and help staff with misc. projects.
Essential Functions
Monitor Administration emails/Salesforce queue cases and respond within 24 hours.
Manage Triage hours; respond same day.
Pull file receipts into import inbox.
Pull election forms into Laserfiche.
Work with internal partners, brokers, and clients to resolve file issues/discrepancies.
Reaching out about file issues; saving correspondence
Other duties/projects as assigned individually or as a team.
Qualifications
Demonstrated Ability to work independently.
Able to mentor other team members.
Above average Excel skills (data manipulation)
Self-Motivated work style
High attention to detail
Strong written and verbal communication skills.
Approach all tasks with a customer service attitude.
Location-This is a remote
Salary-$18.00
Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
The Accounts Payable Entry department at Shared Services handles the entry of vendor invoices, in preparation for vendor payment. The Remote Accounts Payable Coordinator enters vendor invoices, matches invoices to purchase orders, and calculates payment terms.
Role and Responsibilities:
Ensure invoice images and supporting documents are accurate
Enter invoice details into Ferguson’s ERP by using accounts payable 3-way match process
Ability to identify different accounting document types
Calculate and apply accurate payment terms to vendor invoice entries
Accurately bill customers for products and services
May require advanced problem-solving concerning unit of measure differences and other research as necessary
Review entries for duplication
Provide elevated levels of support at Month End as well as Mid-Year and Year End
Provide unparalleled customer service to both internal and external customers
Support corporate programs, goals, and initiatives of the company
Work in a collaborative manner within Accounts Payable and other Ferguson departments
Participate in associate meetings and communicates any concerns to management
Represent the company in a professional manner, ensuring quality customer service
Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures
Qualifications:
Accounts payable experience preferred
Basic understanding of accounting concepts through course-work or proven experience
Experience with inventory cycle count and/or receiving and shipping discrepancy resolution
Possess an excellent level of precision and has the ability to maintain a high accuracy rate
Ability to work in a fast-paced environment with performance metrics
Ability to organize and prioritize work, managing multiple deadlines and adjusting in accordance with job objectives
Proficient data entry and 10-key skills, with attention to detail in a structured, paperless work environment
Ability to recall information needed for quick decision-making and critical thinking
Can navigate Microsoft Office software (Outlook, Word, Excel, Teams, etc.)
Experience with Oracle a plus
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
-$15.00 – $20.63
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
Teachable is a no-code platform for creators who want to build a more impactful business through courses, coaching, downloadable content, and community. With Teachable, creators can engage their online audiences and get paid—on their own terms. Today, tens of thousands of creators use Teachable to share their knowledge and, to date, have reached more than 46 million students around the world.
Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!
What is the role?
As a Product Support Associate, you will delight our Creators by providing solutions to customer issues, and acting as a liaison between internal teams and customers. You’ll be part of a best-in-class support organization that has a unique position in being able to work directly with our Creators and help scaffold their online businesses to new heights.
This is a work-from-home position based in the United States.
What You’ll Do:
Provide a world-class customer experience by efficiently and enthusiastically delivering solutions to creators, and empowering them to get the most out of the Teachable platform
Become an expert on the functionality and capabilities of the Teachable platform, and stay up to date on our rapidly evolving product offering
Drive business goals by consistently meeting/exceeding individual and team KPIs, and demonstrating a sense of urgency in communicating with our creators
Collaborate cross-departmentally by reporting customer feedback and insights to our marketing, product and engineering teams
Iterate on our internal team processes as the Teachable product continues to evolve
What We’re Looking For:
2+ years providing high-volume email/live chat support, preferably in SaaS
Effective written and verbal communication skills: you are comfortable translating complex concepts to non-technical audiences
Emotional intelligence and an empathetic inclination to understand what the customer is saying versus what they mean
Curiosity for learning – you enjoy taking on new challenges and are able to quickly distill learnings in a fast-paced environment to best support our Creators and teams.
High level of technical aptitude; the ability to pick up new technologies quickly and explain complex concepts simply
Extra Credit:
Working knowledge and experience using helpdesk tools such as Zendesk, Salesforce, Intercom or similar
Prior experience with technical troubleshooting
Passionate about both teaching and learning
Results driven: If you see something that can be done differently, you take action, and advocate on behalf of our creators
Additional Details:
At Teachable, we are committed to providing fair and competitive pay (using market data to inform our pay bands), rewarding high performance, and ensuring all employees have the opportunity and ability to impact Teachable’s overall company value. Base salaries will be reviewed at regular intervals throughout the year, typically following performance review cycles currently conducted bi-annually or in conjunction with a promotion.
This role is open to remote candidates in the U.S.
Applicants must be currently authorized to work in the United States on a full-time basis.
This is a full time, non-exempt position.
Our product support team operates seven days a week, 365 days a year, from 8 a.m. to 9 p.m. EST.
Evening, weekend and holiday availability is required. You’ll be assigned a specific shift. (8 hours per day / 40 hours per week).
For this role, the hourly range is $23.00 to 25.50. Total compensation also includes a competitive benefits package and Restricted Stock Units (RSUs). A salary offer will be determined by a number of factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all teammate pay and compensation programs regularly to ensure competitive and fair pay.
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every day to ensure that issues with their account are resolved promptly. You will use your system knowledge and commitment to delivering an exceptional customer experience to solve problems for our users, but advocate for our brand.
This remote role reports to a Customer Support Team Lead. You must be able to work remotely in one of our approved US states and have both spoken and written fluency in English and Japanese.
You’ll Get To…
Respond to customer-submitted live chats and email in a timely manner
Queue-based, typing work will account for approximately 90% of the role.
Live Chat is our primary channel of support in this role.
Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
Stay up to date on new product features and improvements
Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
Bilingual fluency in English and Japanese
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Expertise with written communication and the ability to spot spelling and grammar errors.
Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
Capability of prioritizing competing requests.
Familiarity with the Squarespace platform.
Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums
Health Savings Account with Squarespace funding
Fertility and adoption benefits
Supplemental Insurance plans
Headspace mindfulness app subscription
Retirement benefits with employer match
Flexible paid time off
Up to 20 weeks of paid family leave
Equity plan for all employees
$100 per month remote Stipend
Access to supplemental insurance plans for additional coverage
Education reimbursement
Employee donation match to community organizations
6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $37,000 – $45,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Implementation Lead within PNC’s Treasury Management organization, you will be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
Job Description
Responsible for developing customized implementation plans for clients. Directs required internal service partners to ensure delivery of service is completed within agreed upon timeframes, with full ownership of end-to-end process.
Conduct implementation kickoff with client (in-person or via teleconference) to review project requirements, develop plan of approach, develop customized implementation project plan, directs group of internal resources, assigns roles and responsibilities and determine agreed upon timeframes for completion; regular communication with client and sales to update status and address issues.
Manage each implementation as a project from end to end while meeting defined SLAs with a focus on expediting revenue generation.
Regular communication with client and PNC sales officers to update status and address issues and to support sales efforts.
Lead training sessions with client as needed via webinars, on phone, and in person for one/one interaction on more complex implementations.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Competencies
Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Knowledge Of Product Line – Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies.Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Operational Functions – Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.Problem Management Process – Knowledge of and ability to bring a reported problem to successful resolution.Standard Operating Procedures – Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Base Salary: $55,000 – $105,600
Where a person is paid in the compensation range is aligned to their experience and skills. Placement within the compensation range is based on specific role and the following factors:
– Lower in range: Building skills and experience in the job
– Within the range: Experience and skills align with proficiency in the role
– Higher in range: Experience and skills add value above typical requirements of the role
– Compensation Range may vary based on Geographic Location
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary The Enrollment Representative position will be supporting multiple health plans. Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns. Maintains enrollment databases and coordinates transfer of non-electronic eligibility data.
• Responds, researches, and resolves eligibility and/or billing related issues involving member specific information;
•Works directly with clients, field marketing offices and/or local claim operations to achieve positive service outcomes.(*)
• Monitors daily status reports assessing output for developing trends potentially impacting service levels. (*) • Applies all appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure and benefit parameters in addressing eligibility matters. (*)
• Validates benefit plan enrollment information for assigned clients for accuracy and completeness; coordinates the distribution of membership ID cards and partnering with appropriate internal/external support areas involving any requests for ID card customization. (*)
• Completes screen coding and data entry requirements related to the systems processes impacting the generation and release of member-specific and plan sponsor products (e.g., ID cards, change applications, audit lists, in-force lists, HIPAA certificates and various reports). (*)
• Completes data entry requirements for finalizing new enrollment information as well as for changes and/or terminations. (*)
• When necessary, reviews and corrects transaction errors impacting eligibility interfaces and prepares eligibility/enrollment information for imaging. (*)
• Interprets and translates client benefits and supporting account structure against internal systems/applications (i.e.,GEBAR, AAS, and CCI). (*)
• Determines and communicates standard service charges to internal/external customers related to paper eligibility activities; May include negotiating and communicating charges pertaining to non-standard services.
• Partners with other team functions to coordinate the release of eligibility and benefit plan information; reproduces group bills if requested by clients
Required Qualifications • Attention to detail and accuracy. • Problem solving skills. • Strong organization skills. • Understands the impact of work to other teams and downstream support areas. • Ability to analyze and research data to make appropriate corrections as necessary. • Strong verbal and written communication skills. • Workplace flexibility – ability to adapt to change
Preferred Qualifications • Knowledge of Health Care and/or MCO’s. • Knowledge of Enrollment. • Knowledge Medicaid and/or Medicare. • Knowledge and comfortability with learning different systems and using Excel (VLOOKUP)
Education High School Diploma
Pay Range
The typical pay range for this role is:
$17.00 – $27.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Are you an experienced writer with a love of literature and the desire to work from home? We are looking for skilled, passionate writers to contribute to our literature study guide company and our mission to help learners of all ages get more out of the texts they read! Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance writer ready for reliable and enjoyable assignments, writing literature study guides with SuperSummary could be your dream job.
What we provide for you:
Prompt weekly payments – Transparent, competitive rates for each assignment
Performance incentives – Exceed our expectations and timelines to earn a bonus on each assignment
Tiered rates – Writers who write reliably and well earn higher rates
Consistent and reliable work on the subject matter you love most and know best
Fully remote/flexible work schedule – As a freelancer, you work the hours you want from anywhere on the globe
The ability to indicate assignment preference – Choose the texts you most want to write about from our extensive queue
A dedicated content team to provide training, support, and editorial feedback – Our coaching helps you grow as a writer
Regular opportunities to contribute to Content Team projects and company-wide initiatives – Build new skills or flex your existing ones through creative initiatives
Opportunities for growth – We provide a clear advancement path for those looking to grow along with our company
What you provide for us:
A commitment to write 2 (or more!) study guides per month
A commitment to complete a paid trial assignment during the interview process
A passionate specialization in a genre of literature, be that classic or popular fiction, YA/MG literature, nonfiction, poetry, plays, or anything in between
About us:
SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.
About you:
Our ideal candidate is a highly skilled writer with a passion for reading and the ability to analyze and summarize literature. A minimum of a Bachelor’s degree in English or a related field is necessary for every SuperSummary study guide writer, and advanced degrees in the humanities or teaching experience are a huge plus. Our writers bring an analytical lens and approachable style to each study guide they write, utilizing their specialized training or interests to write about titles ranging from classic and popular fiction to YA/MG literature, nonfiction, poetry, and plays. We’re looking to develop long-term relationships with writers who want to contribute to our growing team while maintaining a flexible schedule.
About the study guides:
Our study guides are 5,000-25,000 words, depending on the length and complexity of the text at hand.
Study guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, character development, and more.
Fiction books we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison).
Nonfiction books we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry).
Middle Grade/Young Adult books we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang).
Poetry we’ve covered includes “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo).
Plays we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer).
Job requirements
We want to hear from you if you have:
Excellent writing skills
Experience working with deadlines
Experience with literary analysis and/or academic writing
Advanced degrees in the humanities, social sciences, or natural sciences
Teaching or tutoring experience is a huge plus!
SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class
At GOAT Group, our Fraud team is essential in maintaining trust between our buyers and sellers. Tasked with everything from auditing purchases to verifying credit card information, you will be part of a group dedicated to protecting our customers as well as the integrity of our platforms. In this vital role, you will use best-in-class technology alongside our own proprietary analytical models to ensure superior fraud prevention.
In this role you will:
Review all orders on a daily basis in a timely manner to identify valid and fraudulent transactions while adhering to department and company service level agreements
Maintain or exceed review volume expectations with minimal errors or complaints.
Review and analyze various notifications and escalations to identify fraudulent transactions
Provide timely and accurate response to emails and/or voicemails to ensure that customers are getting the best service especially when being asked for verification, etc.
Analyze fraud transactions and chargebacks to identify, summarize, communicate and report fraud trends
Manage and maintain fraud strategy by identifying, creating and reviewing fraud rules and processes.
Conduct periodic review of rule performance and adjust as needed to ensure maximum efficiency and effectiveness.
Work closely with other members of the team by handling questions and escalations and continuously improving internal processes
Mentor fraud agents to improve and sustain performance
Maintain effective working relationships across internal and external teams as necessary.
Manage law enforcement requests and maintain working relationships with third-party fraud solution providers, merchant fraud teams and issuing banks.
Maintain a positive attitude and be willing to adjust daily responsibilities to meet the needs of the business.
Manage the queue volumes with little to no supervision
Must be able to work weekends and non-traditional shifts
We are looking for:
3+ years of experience in e-commerce fraud and payments environment
2+ years experience in fraud data analytics, ideally in e-commerce or at a startup
SQL experience required
Working knowledge of Customer Service and valuing the customer experience
Strong attention to detail with consistent accuracy
The ability to follow stringent processes and regulations
Must have the ability to meet critical deadlines in a fast paced environment
Excellent communication skills, both verbal and written
Self-starter and comfortable taking initiative while quickly grasping concepts, processes and ideas
Must be highly organized
Ability to think analytically and make accurate decisions
Must be able to work within a team environment and must be a team player
Strong proficiency working with web browsers and web based tools
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full-time, Monday – Friday. Employees are required to work an 8 hour shift between the business hours of 6:00am – 5:00pm MST. It may be necessary, given the business need, to work occasional overtime or weekends.
We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
Responsible for achieving KPI’s / Metrics set by Management
Investigates / resolves denied and short paid transactions in a timely and effective manner
Manages work queue to insure all accounts are worked, timely and appropriately in monthly cycle
Follows the department Policy and Procedures set by Management
Identifies key challenges driving AR, escalates to Management for resolution at a global level
Ability to maneuver through various billing systems and understand workflow
Communicates with Business Partners, providing excellent customer service in order to reconcile outstanding account balances using approved collection techniques
Works to resolve account balances of an assigned portfolio of accounts
Required actions taken may include (but not limited to) write-offs, appeals, transfers, review of EOBs and other carrier correspondence, litigation and self-pay referrals
Works with Collections Manager / Supervisor of other member of the Management Team on special projects as needed
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED (or higher)
1+ years of experience in accounts receivable, provider billing, or insurance collections in the healthcare industry
1+ year of experience in AR in collections
Experience with Microsoft Office including Excel (ability to sort, filter)
Ability to work full-time, Monday – Friday between 6:00am – 5:00pm MST including the flexibility to work occasional overtime given the business need
Preferred Qualifications:
Previous experience with AllScripts Practice Management
Previous experience with multiple Electronic Medical Records
Experience with Insurance Specializations
Multiple Specialty Experience
Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.00 – $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives..
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
The Order Processor is part of the COA team. The Order Processor Role will primarily focus on processing orders that are pre-configured, or “clean,” and routing them to the appropriate production facility. This subset of orders should require very limited knowledge of digital print. You will field, asses, and direct all inbound calls to the COA desk. You will need to utilize all available Staples order systems, as well as understand how & who to contact at each Production Facility, to allow them to effectively answer inbound inquiries from Partners/Customers. You will work directly with the Retail store teams on orders routed to the Production Facilities. You will also be responsible for all post-production administrative responsibilities.
Get great perks.
Hourly Rate starting at $16 hour based on experience
Generous amount of paid time
Flexible work arrangements, including remote and flexible hours
401(k) plan with a company match, full benefits plan and options, and associate resource groups
Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.
Customer Service:
Excellent phone and communication skills
Primary team fielding inbound calls
Monitor COA email queue, and distribute to appropriate team member
Ability to utilize multiple order entry and tracking systems simultaneously
Ability to handle multiple priorities; shift between job functions i.e.: data entry, handling customer inquiries, etc.
Answer phones, monitor emails, respond to store inquiries, and/or accept and transfer correspondence to appropriate parties; Follow up with Partners/Customers over inquiries, order change requests, etc.
Complete all post-production administrative functions. Tracking info, Procure, etc., Complete/Close. This must be done no later than 6:00 am the day after an order is completed
Guide and educate Store Associates and Sales Team members on order entry guidelines, and specifically where to find the appropriate assistance/training
Job Ticketing & Routing:
Make minor edits to Solution Builder job tickets
Ensure all due dates, shipping details, and special instructions have been reviewed and clearly noted
Utilize Order Routing Matrix to determine appropriate Production Facility
Print tickets to appropriate Production Facility
Name files to standard naming convention, and save to server
Enter transfer orders into Nowdocs as necessary
Qualifications
Essential skills and experience:
2-4 years’ experience in a Customer Service or Office Administration Role
Demonstrated ability in a position that required solid negotiation and relationship building skills
Ability to read & interpret instructions, identify problems/missing information and address them proactively
Computer Skills: Microsoft Office, Acrobat
Preferred Experience:
1+ years’ experience in a Digital Copy & Print or Manufacturing environment
Want to learn more about Staples Stores? Visit StaplesConnect.com for information and to learn about our career opportunities.
Job Details Description SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Key Functions/ Basic Duties:
Make and answer calls from numerous sources, to include the call center, to gather and verify information and assist with resolving customer related issues. Research, analyze and input data. Report daily and/or weekly updates on special/on-going projects. Possess strong oral and written communication skills. Possess the ability to work as a team, but also independently at times with limited direction. Maintain flexibility and/or the ability to work overtime, as needed, in order to meet stringent schedules and time lines. Must be proficient in data entry skills including keyboard, mouse, 10 key pad. Additional Duties:
Knowledge Of:
Policies and procedures involved in SDU payment processing Thorough working knowledge of both the State Child Support System (CAMS) and the SMI system Modern office practices, procedures and equipment Interpersonal skills using tact, patience, and courtesy Ability To:
Collect, research, and analyze data Plan and organize work Work independently Work as a team member Computer Skills:
Must be proficient in data entry skills including keyboard, mouse, 10 key pad. Experience and knowledge of software such as Microsoft Word, Excel and other Windows products. Education and/ or Experience:
High school diploma or equivalent and at least one year of prior experience in the areas of data entry, or other related fields.
OR
An equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the work Preference will be given to those individuals who are experienced in SDU applications.
Must have a Private area to work and space to set-up equipment and High-Speed Internet connection
Hours: 6am – 3:30pm
Must reside in one of the following states for consideration: AL, FL, GA, MO, NC, OH, TN, TX WV
Perks:
Work From Home!!! Paid Training $$$ Bi-annual Bonuses to CSRs Who Qualify*! $$$ Health Club Reimbursements Career Growth Opportunities Wear Your PJs, Holiday Gifts, Drive-Thru Lunch Exciting, Fun and Supportive Virtual Work Environment Coworkers Who Feel Like Family; We celebrate you! We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay – a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.
PrimePay is the leading provider of work-tech solutions and services in the United States and we are seeking our next Tier 1 Payroll Support Specialist. The Tier 1 Payroll Support Specialist is responsible for building and solidifying relationships with our clients. Because our clients aren’t just a number, they’re family.
At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution!
A day in the life of a Tier 1 Payroll Support Specialist may vary, but you can always count on:
Being the primary contact for assigned client payrolls and doing your best to ensure the highest level of client satisfaction
Guaranteeing payrolls are processed timely and accurately
Processing new hires, changes, deductions, etc. for your clients
Completing adjustments, as needed, to help with tax compliance
Assisting with quarterly and annual reporting requirements
If this sounds like you, then you probably have these qualities we’re looking for too. We need someone who:
Is a great problem solver and has proven customer service skills
Has a shining attitude and is optimistic
Knows their way around a computer
Isn’t afraid to jump into a new software program (must be tech-savvy)
Finds multi-tasking second nature
Can’t wait for the next level of their career
PrimePay Offers:
A competitive salary in the $17 – $25/hour range based on experience
Access to personal, group training and career advancement
Leadership development through individualized support and career mentoring
Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD
Note: While this is a fully remote position, we can only consider those whose legal residence is in Texas, Colorado, Missouri, Virginia, Maryland, and Illinois.
*All correspondence related to this position will come from a Juristat hiring manager or authorized recruiter. Protect yourself against scammers who imitate company job listings. Read more about how to protect yourself against these scams here.
This is an entry-level position with a salary range of $30-$35k/year, plus overtime (not required). There is room for potential growth into leadership, training/development, technical, or revenue positions. We at Juristat pride ourselves on our positive work culture and DEI initiatives. See our career page and our DEI page for more. We offer a fully remote work environment, flexible work times, unlimited PTO, multiple health insurance plan choices, a 401k, and company-funded equipment.
We actively work to develop and maintain fully inclusive workspaces. We recognize that career gaps, career changes, personal hardship, or experiences with workplace discrimination can discourage some spectacular candidates from applying. Please do not hesitate to apply — we’d love to hear from you.
Juristat seeks a highly motivated and organized individual to join our data team as an entry-level Data Entry Specialist. This group provides a personalized human level of input to our AI software and is a critical component of our team.
This particular team member will be responsible for editing incoming legal documents in real-time to detect and correct errors in our processing, enter data from the source documents into templates, annotate legal documents, and provide feedback to others to improve our proprietary artificial intelligence.
This role is 100% remote, forever, with optional office space for in-person meetings/gatherings at the St. Louis, MO headquarters and may be available in additional locations as Juristat grows. If you possess high attention to detail and self-motivation, this job is for you!
SKILLS:
Necessary skills for this position include:
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
Monitoring — Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action
Writing — Communicating effectively in writing as appropriate for the needs of the audience
Reviewing — Most similar to line editing, scrutinizing text line-by-line, ensuring accuracy from one document to the next
Time Management — Self-pacing your workday to keep up with a steady influx of projects
ABOUT YOU:
Several qualities make you stand out as the right person to fill this position. In particular:
You are extremely organized and possess high attention to detail
You have a strong work ethic
You are trustworthy and can maintain confidentiality
You are skilled at typing and using digital word processors, such as Microsoft Word and Google Documents, as well as other similar computer applications; Microsoft Excel is a plus
You are knowledgeable of correct spelling, grammar, and punctuation
You can quickly adapt to new processes and procedures as our team grows and our processes rapidly improve
You are excited to learn about our current processes and infrastructure and willing to provide creative suggestions to improve our workflow as you grow in your role
ABOUT THE POSITION:
Your responsibilities will include the following:
Collecting and analyzing digital documents and related data
Reviewing data and documents for errors
Entering, correcting, and formatting data from source documents
Working cooperatively with other Juristat team members
Consistently meeting individual and team performance objectives
Becoming familiar with Juristat’s tools and systems to understand all team-related internal systems, processes, and procedures
There is potential to grow into a larger role based on performance, skills, and experience.
WHAT WE OFFER
We enjoy working in a safe, welcoming, and inclusive environment. We all agree to follow a code of conduct. Additionally, we show our team members that we value them by offering the following:
Remote position with no pressure to ever come back to the office
Unlimited personal leave policy
Competitive salary
Medical, dental, and vision coverage
401k with up to 4% company match
Professional development funding
Fun and flexible work environment
Juristat is an equal-opportunity employer. We’re excited to work with people no matter their race, color, creed, religion, veteran status, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, marital status, pregnancy status, or mental or physical disability. See our DEI page of our website for more.
ABOUT JURISTAT
We believe the key to that success is building a team of self-motivated, curious people who get things done.
We don’t care what you wear to work, what you look like, or if you prefer to work remotely forever. All we care about is that you have an unflinching drive to do your best.
“In 2012, a lawyer, a data scientist, and a software developer walked into a startup event…”
Yes, our beginnings read like the start of a joke. But in bridging the gap between the legal industry and the technology worlds, we built a suite of tools unlike any other on the market.
Obtaining a U.S. patent is a springboard to innovation. But the process can be time-consuming and expensive. We aim to remove as much guesswork as possible from the patent application process. And since 2012, law firms and corporate legal teams have trusted Juristat’s data analytics and workflow automation solutions to do just that.
Here at Juristat, we continue to work towards that bold vision for the future of the legal industry. With each new product iteration, we’re one step closer to realizing our mission – to bring more transparency, predictability, and equity to patent prosecution.
We’re obsessed with improvement – in our products, our processes, and ourselves.
As an organization, we thrive in small teams that allow us to be fast and flexible and avoid the bureaucracy that slows growth. We are driven by opportunity and our passion for creating change.
Steno is actively looking for Virtual Tech Assistants (AKA Video Specialists) to join our Winning Team!
Who are you?
If you’re passionate about technology, tech-savvy, have live Zoom and video conferencing troubling shooting experience and enjoy working directly with clients, this is the job for you!
Our Video Specialists provide live technical support and excellent customer service for our Clients on deposition day using our Steno Connect platform. Operating with a hospitality mindset, sometimes under pressure, is critical to ensuring all of our clients have everything they need to have a successful deposition.
All Video Specialists get comprehensive, on-the-job training to become familiar with the deposition process and Steno’s unique service processes.
On a regular basis, you’ll be:
Providing face-to-face, on-camera technical, video, and audio support during remote depositions, troubleshooting audio and video issues for our clients in real time.
Organizing all documents needed for virtual depositions.
Ensuring that clients are comfortable using the platform (StenoConnect) and answering any technical questions as they arise.
Speaking to clients and being assertive, professional, and courteous.
Quickly learning multiple online platforms and keeping up to date with processes (and sometimes, dealing with ambiguity). Flexibility is key!
Providing exceptional and hospitable customer service before, during, and after depositions to ensure our clients are receiving white-glove service anytime they need it.
Our Team
Our team (AKA, the “Vid-Squad”) includes people from a variety of backgrounds, ranging from film and television production, IT, retail, and the restaurant industry. The Vid-Squad is a highly reliable team, with senior teammates who help make sure the metaphorical “ship” (known as “Space Yachty”) runs smoothly.
Employees that shine in this role are people who are patient and perform well under pressure, are multi-taskers and comfortable wearing multiple hats, and overall good communicators. If you’re not comfortable commanding a (virtual) room, this job is not for you.
You’re gonna crush it if:
You have 2+ years of Customer Service experience.
You have 1+ years of experience with video/audio conferencing. Previous Zoom experience is a requirement. You will be tested on Zoom proficiency during your interview process, so you should feel very comfortable with Zoom and are proficient in navigating and troubleshooting within the platform’s features and functionalities.
You can coordinate many moving parts comfortably in a high-stress environment.
You are comfortable using multiple technologies and can quickly pick up new skills.
You are highly attentive, detail-oriented, and organized.
You have a minimum of 20 hours of availability Monday – Friday. More specifically, you must have full availability, at least three days a week.
You have the desire to work with a fast-paced and quickly growing tech startup, and you are enthusiastic about the opportunity for growth within the company.
You must be prepared and meet weekly training educational and training requirements.
You have at least 6 months experience working in a remote setting.
If you have experience in the court reporting or legal industry or with a start-up, that is a plus!
Compensation & Benefits:
Salary – $20/hr
Healthcare – You may be looking for part-time work, but your health is always a priority. We offer part-timers a reimbursement to help offset the costs of healthcare!
Options of Equity – we know our success is nothing without our team
A work-supplied computer, a monthly stipend to cover internet costs – And more!
Why Steno, Why Now?
Steno is revolutionizing the court reporting industry every single day. We’re a diverse team from all over the country (and beyond), crazy about redefining the boundaries of an outdated industry. We’re so excited about where we’re headed and want to invite you along for what’s next (something about wearing shades because Steno’s future’s so…bright? Forgive us…we don’t get out much).
Our employees (@futureyou?) are essential to our success and we treat them that way. We offer health benefits, stock options, a 401k, flexible vacation, and several other unique perks to show our team how valued they are. We’re all just here to do our best work, everyday, together.
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
About Steno
Founded in 2018; grown from 9 to a fully remote team of over 200 in 5 years
Values: be highly reliable, constantly innovate, operate with a hospitality mindset
Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
We are revolutionizing the litigation and court reporting industry
Flexible litigation financing (e.g., DelayPay)
Cutting-edge technology – unique products and integrations to maximize the output of legal professionals
White glove, concierge customer service that our clients rave about
Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. Applicants needing special assistance or accommodation for interviews or website access may contact us by sending an email to [email protected].
Note: Steno personnel will always have a steno.com email address. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer has been extended.
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
Who You Are
Brightwheel is seeking an experienced Quality Specialist to join the Enablement Quality team. The Quality team is responsible for sales enablement through monitoring and grading Sales reps on quality, process adherence, and performance. This includes monitoring Sales calls throughout the lifecycle of a lead, assessing results, and producing actionable intelligence via reporting and coaching. The Quality team partners with Sales and Support leaders to ensure processes and results fit within the scope of our company’s mission and values. This is an important role within the Enablement ecosystem that ensures efficiency, productivity, and effectiveness where customer interactions are most critical.
You are an experienced Quality Specialist who has monitored hundreds or thousands of sales (or client-facing) calls. You have written quality reviews and generated reports that were valuable resources for your sales counterparts. You have a knack for all things Quality, including strategic level understanding and how and why Quality fits into the greater world of Enablement. You are a natural leader, thought leader, and Quality Subject Matter Expert. You are willing to roll up your sleeves and get it done, and lead the charge if called upon. You enjoy and have an aptitude for training and coaching others, and lead by example. You take personal ownership in the team’s missions and SLA, and always strive for perfect accuracy.
What You’ll Do
Monitor sales cold calls, demos, and additional support calls for quality, process, and performance
Produce concise, objective reports for each call review
Identify trends and best practices as takeaways for Sales and CS leadership.
Produce reporting and maintain system data as needed
Create and sponsor Quality initiatives and training sessions
Ensure team and personal KPIs are met or exceeded
Be available to act as Team Lead or Trainer as needed
Assist Quality Manager with program-level initiatives
Review escalated calls as needed
Qualifications, Skills, & Abilities
High-level ability to understand context and implication with an objective detachment
Ability to review a high volume of calls each day without sacrificing focus or accuracy
Demonstrated ability to produce error-free work against demanding deadlines
Ability to review the work of others, including team members
Ability to work independently in an isolated environment
Passion for ownership of work and self-motivated to excel
Knowledge of inside sales fundamentals (funnel, pipeline, close rate, etc.)
Leadership experience a plus
Familiarity with Early Childhood Education a plus
Familiarity with brightwheel’s product and app is a plus
2+ Years of experience in Quality Assurance in a Call Center environment is a plus
$24.04 – $25.96 an hour
Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. In addition, our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.
The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Pay Range: $21.63 – $32.45
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The Evaluator is a member of WGU’s faculty. The Evaluator is a subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline. Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied consistent with WGU, Evaluation Department and team policies and procedures. The Evaluator crafts personalized, robust feedback to support accurate scoring of student responses and in furtherance of student progress. Work plans and schedules for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust & personalized) feedback. Evaluators cooperate within and between teams to meet the department’s commitment to students for a quick evaluation as defined by university leadership. An Evaluator maybe asked to contribute to the development of functional and organizational content, practices and objectives to achieve goals in creative and effective ways. Such contributions may involve working with other functions within the Evaluation Department and/or with other departments. High performing, experienced Evaluators coach/mentor team members and assist colleagues.
Essential Functions and Responsibilities
The Evaluator’s work is situational and highly complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid and reliable determination of competencies for degree programs.
The Evaluator applies university, department and team policies and procedures in scoring work and crafting helpful, robust and personalized feedback to support students in developing competency and progressing with their degree program.
On occasion, an experienced Evaluator maybe called upon to create and implement methods to improve student success and evaluation processes.
The Evaluators work is critical to each student’s experience and success at WGU.
The Evaluator works individually and collectively, as part of a content-specific team, to meet individual, team and department objectives to be accurate, fair, helpful and quick in an environment that is a great place to work.
The Evaluator works effectively and reports worktime accurately, in order to be good stewards of the student’s tuition dollars.
The Evaluator maybe called on to resolve student concerns or address student inquires.
With general direction from a manager and course lead, Evaluators are self-managed, taking initiative and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick).
When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, course leads and supervisors/ managers as needed to make a fair determination of competency.
To be successful, Evaluators must be well connected and coordinated within their team, project teams and any applicable cross-functional groups.
An experienced Evaluator maybe asked to propose or collaborate on new methods and procedures on new or special assignments.
Knowledge and Abilities
Subject matter expertise and appropriate advanced degree(s)/credential(s) relevant to evaluation content area
Work experience relevant to evaluation content area, strongly preferred
Strong understanding, acceptance and adherence to the tenets of competency-based education and the split faculty model
Advanced strength in written and oral communication
Demonstrated ability to discern evidence of competency within student submissions, including unexpected forms of response
Demonstrated ability to use technology, adapt quickly to new processes and manage complex cognitive loads
Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, course lead or supervisor/manager.
Demonstrated ability to properly identify and refer student submissions for escalated care including but not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions, content assistance, technology support.
Problem solving skills: Investigates appropriate resources and involves partners when appropriate. Future oriented. Assesses what will help or hinder achieving goals. Focuses on what is important.
Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure.
Accuracy: Draws on facts collected from a broad knowledge of WGU’s goals and processes.
Adaptability: Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with ambiguity.
Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity.
Attitude: Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner.
Initiative: Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization.
Qualifications Minimum Qualifications:
Minimum earned MBA or Master’s Degree in a business related field
Minimum of 3 years of work experience in business related field
Working Conditions:
This position is located in a home office environment.
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit hims.com and forhers.com.
About the Role:
This is a six month contract.
The Credentialing Coordinator will be engaged in all aspects of credentialing of healthcare professionals. This includes onboarding new providers, assisting in resolution of issues facing current providers, and protecting the platform by ensuring all providers have current certification and licensure. The Credentialing Contractor will report to the Credentialing Manager, and coordinate often with Supply Operations leadership.
You Will:
Support the Credentialing Manager to ensure all new and existing providers possess the required credentials and licenses to operate compliantly and safely on the H&H platform, that these are documented accurately, and work with providers to ensure that these credentials are kept up to date
Coordinate, resolve, or escalate credentialing related support issues through ZenDesk. Identify common themes and partner with the credentialing manager to improve provider experience in the credentialing processes.
Audit and verify compliance with NCQA and state level requirements for providers to practice.
Data entry of new applications/licenses in the credentialing database.
Update and process various agreements.
Perform employment verifications and send out certificates of insurance for current providers.
Document and audit receipts for licensure reimbursement.
Work cross functionally with the Provider Success team to streamline and support credentialing processes related to provider onboarding.
You Have:
Bachelor’s Degree preferred and a minimum of three (3) years credentialing experience with working knowledge of credentialing accreditation regulations, policies and procedures, and NCQA standards.
Must demonstrate exceptional communication skills – both written and verbal, listening effectively and asking questions when clarification is needed.
Must be a self-starter with a strong attention to detail
Must be able to plan and prioritize to meet deadlines; with the ability to re-prioritize as needed.
Excellent computer skills including Excel, Word, Google Suite, and Internet use.
This is a six month contract.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary Medical Claim Analyst for the Clinical Claim Review department is responsible for post – service claim review to determine if specific services can be reimbursed to providers.
Responsibilities
The analyst role is integral to the Clinical Claim Review (CCR) team.
They start the Clinical Claim Review process with the claim submission to Clinical Claim Review with a complete review of the claim and claim history.
They compile all system information, claim history, plan information, and any additional research into template as required by the workflow and any legal and regulatory requirements for a clinician review.
They also collaborate with clinicians as required.
Review provider claims to determine if they meet CCR review requirements.
Follow applicable workflows, templates, and legal and compliance requirements to provide a complete picture of what is requiring review to the CCR clinicians and medical directors.
Organizes and prioritizes work to help meet regulatory and CCR claim turn around times.
Determines coverage, verifies eligibility, benefits, identifies discrepancies and applies all Medical Claim Management policies and procedures to assist in ensuring claims are handled per policy and legal requirements.
Works with all appropriate internal and external departments and personnel to accurately review specified claims and/or clarify any issues found in the course of the review.
Required to work in multiple systems including EWM, ASD, ATV, MedCompass and HRP.
Required Qualifications
2+ years of claim processing experience and/or demonstrating ability to handle multiple assignments competently, accurately, and efficiently.
Preferred Qualifications
Customer service experience preferred
Computer literacy in order to navigate through internal/ external computer systems, including Excel and Microsoft Word.
Effective communication, telephonic and organization skills.
Strong customer service skills.
Ability to effectively participate in a multi-disciplinary team
Education
High School Diploma
Pay Range
The typical pay range for this role is:
$18.50 – $36.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
We’re the fastest-growing sports gaming company ever.
Our mission is to build innovative games and products for American sports fans.
Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
Please note, Underdog is a US based company and no sponsorship is available for this position at this time.
About the role and why its unique:
You’ll be responsible for posting and managing our extensive and growing Pick’em lobby!
Develop and manage an array of contest offerings, elevating the engagement and competitiveness of our Pick’em games.
Collaborate closely as part of the Prod Ops team to meticulously oversee the Pick’em lobby, ensuring offering pricing and risk profiles remain up-to-date, pertinent, and attract participants at a steady pace.
Spearhead the launch of contest lines and offerings for emerging sports as they are incorporated into our platform.
Employ your data analytical skills to enhance the accuracy and insightfulness of our contest offerings and pricing to successfully trade live markets
Contribute to the strategic expansion of our Fantasy products and specifically Pick’em offerings, drawing upon your proficiency in data analysis to make informed decisions.
Who you are:
An avid sports fan well-versed in a diverse range of sports, including but not limited to NFL, NBA, NHL, MLB, EPL, Golf, UFC, Nascar, F1, and eSports. Your deep understanding of DFS and Fantasy sports props is essential.
Possess a highly analytical mindset, underpinned by your extensive knowledge of multiple sports. Your ability to interpret data and derive actionable insights will be pivotal in refining our offerings.
Demonstrated dedication to advancing your trading and risk management knowledge, showcasing a proactive approach to self-improvement.
A consummate team player, consistently contributing to a collaborative and cooperative work environment.
Flexibility to work evenings and weekends in alignment with the dynamic sports calendar.
Display genuine interest and familiarity with the sports betting landscape.
Even better if you have:
Prior experience in gaming and sports betting, allowing you to bring valuable insights and perspectives to the role.
Exposure to the fast-paced environment of startups, highlighting your adaptability and initiative.
Working knowledge of advanced data analytics tools like SQL, etc.
Trading and real-time risk management experience
Ability to work West Coast Hours
This position demands a candidate who not only possesses a profound passion for sports but also boasts a robust analytical toolkit. Your ability to strategically manage contests and apply data-driven insights will significantly contribute to our ongoing success. If you’re seeking an opportunity to leverage your experience and expertise in a dynamic environment, we encourage you to apply.
Our targeted compensation rate for this position is $60,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.
What we can offer you:
Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
16 weeks of fully paid parental leave
Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
A $500 home office allowance
Underdog credits to play on our platform
A connected virtual first culture with a highly engaged distributed workforce
5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
Still not sure? Don’t take our word for it. See what other people have to say.
5.0 rating on Glassdoor and a 100% CEO Approval rating
A+ culture score on Comparably
Recognized as Best Place to Work by Front Office Sports
Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook
FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for sports like hockey, track & field, racing, grappling, wrestling, cheer and more, and we are looking for innovative and passionate people like you to help us!
THE ROLE:
We are looking for a Crewing Coordinator to join our team at FloSports. The Crewing Coordinator will coordinate the onboarding and hiring of Contractors as well as the facilitation of travel arrangements for live events. Additional duties include posting open jobs, building crew lists, processing time and expenses, supporting the Crewing Department, and cross-departmental collaboration. Also responsible for the classification and compliance of Contractors while negotiating and distributing confirmations for each vertical.
RESPONSIBILITIES:
Coordinate and disseminate accurate information to Director, Crewing Manager, and Crewing Coordinators as well as other departments involved in projects
Manage Contractor travel arrangements, crew sheets, payroll assistance, reimbursement resolution, and the distribution of information to appropriate parties
Ability to report up and manage across all departments
Coordinate building of all show templates and ensure payroll data is being entered
Manage department systems and applications; including all aspects of Contractor hiring (W2, 1099, position), travel (staff and freelance)
Ability to make smart decisions and seek assistance based on information provided as it relates to all the above to keep company compliant
General Crewing administration; onboarding, job postings, bulk hires, and data entry
KNOWLEDGE, SKILLS AND ABILITIES:
Background in basic live-sports production; familiarity and crewing preferred
BS/BA degree preferred
Must have basic understanding of how to work with managers on budgets and complements
Must have strong verbal and written communication skills, and the aptitude to communicate with all levels of management • Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is required
Be able to build financial spreadsheets using Excel, Google Sheets
Salesforce, Worksuite, eRecruit knowledge a plus
Excellent organizational skills while having the ability to multitask ,yet ask for proper direction when applicable • Independent thinker and ability to educate self with information provided
Must be comfortable working in a fast-paced environment while multitasking with attention to detail, accuracy, and excellent follow-up
OUR COMMITMENT TO DIVERSITY:
At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential.
OUR BENEFITS:
Recognized three years in a row as a Top Workplace by the Austin-American Statesman
Flexibility at work – you can take control of your profession and personal schedule
All-hands events hosted twice a year in beautiful Austin, Texas
Annual equity awards for all top performers
Competitive and comprehensive medical, dental and vision plans
Peace of mind through company-paid short-term disability, long-term disability and life insurance
Generous 401(K) company match vested immediately
Progressive parental leave policies
Unlimited paid time off
Hack-a-thons and a full calendar of team-building and social events
Free laundry service for all positions that require travel
Company donation to youth teams and leagues that our employees coach
Stocked snack bar, catered lunch and breakfast tacos every week
Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectul, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options, editorial content and more, visit www.babylist.com
Our Ways of Working
We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees.
We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.
What the Role Is
Babylist is looking for a key player to add to our Expectful team! Our Expectful Writer/Editor will be responsible for producing stellar copy as we dramatically ramp up the amount of content we post on our newly (re)launched site! This role will be critical in helping us achieve our content goals on Expectful.com
Who You Are
You have 5+ years of experience working at a print or digital publication
You have a strong voice and a deep understanding of how to tell a compelling story
You are able to produce clean and well-reported copy on deadline
You are a strong reporter and are able to find and work with high-quality sources, including both medical experts and people who are willing to share their personal stories with our audience
You have great news judgment and the ability to stay on top of the latest developments and trends in this area
You have a background in narrative and research-driven health and wellness coverage
How You Will Make An Impact
Be an active player in story generation, pitching informative story ideas with creative and fresh angles for the trying to conceive through postpartum+ community
Develop an expertise in the current topics we cover as well as help us explore new beats where we can have an impact
File clean and timely copy in the Expectful voice
Work with freelancers, assisting the Sr. Editor with assigning and top-line editing stories
Work cross-functionally with the Babylist Social and Newsletter teams
Help manage the day-to-day production of the site, including editing the homepage and vertical pages
Why You Will Love Working At Babylist
We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
We build products that have a positive impact on millions of people’s lives
We work at a sustainable pace which means work/life balance is a real thing here
We believe technology and data can solve hard problems
We believe in exceptional management
We are an antiracist organization and doing the work to support differences of all kinds
We offer competitive pay and meaningful opportunities for career advancement
We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning
Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.
The estimated pay range for this role is $91,750.00 – $137,750.00
In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
AFS-USA is part of a worldwide network of AFS partner organizations that work together to advance global education and foster meaningful connections across cultures. As the network’s largest partner, AFS-USA works to increase the global competency of U.S. citizens by providing a variety of international and intercultural learning experiences to individuals, families, schools, and communities. We are proud of our Staff from our national office in New York City as well as home offices across the county, who collaborate with our more than 2,000 AFS-USA Volunteers to deliver high quality programs and global education resources. These include immersion-based study abroad experiences in over 40 countries worldwide; opportunities to host foreign AFS exchange students; and global learning workshops and curricula for educators, schools and businesses.
AFS-USA manages several programs of the U.S. Department of State, Bureau of Educational and Cultural Affairs (ECA), which provide scholarships for adolescents to participate in international exchange programs. Two of these programs for international students hosted in the U.S. are called the Kennedy-Lugar Youth Exchange and Study (YES) program (www.yesprograms.org), and the Future Leaders Exchange and Study (FLEX) program (www.discoverflex.org). The Sponsored Programs department at AFS focuses on maintaining relationships with the funder and incorporating the sponsored programs into overall AFS programming. The Seasonal Inbound Sponsored Programs Admissions Assistant will work closely with the Sponsored Programs YES and FLEX teams.
The Seasonal Inbound Sponsored Programs (ISP) Admissions Assistant works closely with the Inbound Sponsored Programs Admissions Coordinators and the ISP Team to manage the data integrity of applicant information in program databases including Global Link and AIS. Ideal candidates will have prior administrative experience, including proven ability to write and edit communications, aggregate data, and effectively collaborate with team members on multifaceted projects.
DUTIES/RESONSIBILITIES:
Administration
Reviewing and evaluating student application materials with a particular focus on assessing academic and medical eligibility for the programs.
Collaborating with the Sponsored Programs Admissions Coordinators to communicate with international partners regarding student application materials and follow up.
Supporting the ISP team, communicating effectively within AFS-USA, maintaining accurate data entry in both Global Link and AIS (internal and external databases).
Provide timely and accurate responses or information to all parties while adhering to contact standards.
Ad hoc projects as assigned.
Application Review
Closely review all application forms for quality and completion utilizing process checklists and verify student academic and medical information in necessary databases.
Work with the Sponsored Programs Senior Specialists and Inbound Sponsored Programs Admissions Coordinators to ensure that all applications are complete and clear and ensure all missing documents are followed up upon.
Assist in various tasks related to the host family placements, included but not limited to, writing student bios and identifying special placement considerations.
Database Management
Create, integrate, and manage student records, including preparing and uploading student application components and maintaining host family, host school and local contact information.
Ensure 100% accuracy of data entry and updates in Global Link and AIS.
Upload forms to Global Link database/AIS database and other data entry as needed.
Collaborate with Sponsored Programs Admissions Coordinators to create innovative and streamlined approaches to data management.
QUALIFICATIONS:
Bachelor’s degree in data management, Education, International Studies, or related field preferred; minimum of at least two years post high school education or three years related work experience required.
Proficiency in using Microsoft Office software suite (specifically Word, Excel, Outlook, OneDrive) and Google suite
Ability to learn and adapt to new systems
Track record of working collaboratively to achieve results, especially in intercultural settings
Excellent verbal, written, and interpersonal communication skills
Ability to manage competing priorities and deadlines
Excellent organizational and customer service skills
Strong attention to detail
Study abroad/international experience preferred
Commitment to the mission and principles of AFS Intercultural Programs
WORK EXPECTATIONS:
The regular business hours of AFS-USA are Monday – Friday, 9AM – 5PM EST. The standard work week is 35 hours. You must be available for the entire duration of the seasonal position which is approximately six months. The Seasonal Inbound Sponsored Programs Admissions Assistant must be flexible to work outside these hours, occasionally on weekends, if needed as required by goals and deadlines. Applicants for this position located in the NYC area are preferred however, all U.S. based applicants will be considered.
SALARY:
The compensation for this position is $18/hourly. This position is eligible for overtime pay and sick & safe leave.
Hi, we’re Underdog! We’re the fastest-growing sports gaming company ever.
Our mission is to build innovative games and products for American sports fans.
Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
Please note, Underdog is a US based company and no sponsorship is available for this position at this time.
About the role and why its unique: You’ll be responsible for posting and managing our extensive and growing Pick’em lobby! Develop and manage an array of contest offerings, elevating the engagement and competitiveness of our Pick’em games. Collaborate closely as part of the Prod Ops team to meticulously oversee the Pick’em lobby, ensuring offering pricing and risk profiles remain up-to-date, pertinent, and attract participants at a steady pace. Spearhead the launch of contest lines and offerings for emerging sports as they are incorporated into our platform. Employ your data analytical skills to enhance the accuracy and insightfulness of our contest offerings and pricing to successfully trade live markets Contribute to the strategic expansion of our Fantasy products and specifically Pick’em offerings, drawing upon your proficiency in data analysis to make informed decisions. Who you are: An avid sports fan well-versed in a diverse range of sports, including but not limited to NFL, NBA, NHL, MLB, EPL, Golf, UFC, Nascar, F1, and eSports. Your deep understanding of DFS and Fantasy sports props is essential. Possess a highly analytical mindset, underpinned by your extensive knowledge of multiple sports. Your ability to interpret data and derive actionable insights will be pivotal in refining our offerings. Demonstrated dedication to advancing your trading and risk management knowledge, showcasing a proactive approach to self-improvement. A consummate team player, consistently contributing to a collaborative and cooperative work environment. Flexibility to work evenings and weekends in alignment with the dynamic sports calendar. Display genuine interest and familiarity with the sports betting landscape. Even better if you have: Prior experience in gaming and sports betting, allowing you to bring valuable insights and perspectives to the role. Exposure to the fast-paced environment of startups, highlighting your adaptability and initiative. Working knowledge of advanced data analytics tools like SQL, etc. Trading and real-time risk management experience Ability to work West Coast Hours This position demands a candidate who not only possesses a profound passion for sports but also boasts a robust analytical toolkit. Your ability to strategically manage contests and apply data-driven insights will significantly contribute to our ongoing success. If you’re seeking an opportunity to leverage your experience and expertise in a dynamic environment, we encourage you to apply.
Our targeted compensation rate for this position is $60,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.
What we can offer you: Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season) 16 weeks of fully paid parental leave Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks) A $500 home office allowance Underdog credits to play on our platform A connected virtual first culture with a highly engaged distributed workforce 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents Still not sure? Don’t take our word for it. See what other people have to say.
5.0 rating on Glassdoor and a 100% CEO Approval rating A+ culture score on Comparably Recognized as Best Place to Work by Front Office Sports Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook
We’re the fastest-growing sports gaming company ever.
Our mission is to build innovative games and products for American sports fans.
Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
Please note, Underdog is a US based company and no sponsorship is available for this position at this time.
About the role and why its unique:
Assist in the planning and execution of postings across social platforms (Twitter, TikTok, Instagram) on a daily basis (weekends included)
Work closely with cross-functional teams, including design, CRM, and content, to ensure consistent brand messaging and integrated marketing efforts
Working closely with the marketing team, to implement strategies that align with the company’s overall marketing objectives and deliver impactful results
Monitor metrics regularly, analyzing key performance indicators (KPIs) like social post engagement performance by type of post and time of posting
Drive targeted traffic, increase conversions, and achieve measurable results through paid social campaigns
Stay updated with the latest industry trends and best practices
Help in copywriting for social posts and promotional giveaways
Create ways to effectively engage and grow our Discord audience
Who you are:
Experience in managing social accounts across different platforms (Twitter, Instagram, TikTok)
Interested and invested in all sports, across all seasons
Creative mindset with the ability to craft engaging copy
Excellent communication and teamwork skills to collaborate effectively with cross-functional teams
Results-driven attitude with a focus on achieving goals
Even better if you have:
Previous experience working in the sports media industry
A very flexible schedule that allows for working weekends
Created content on any social media platform in the past
Our targeted compensation rate for this position is $60,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.
What we can offer you:
Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
16 weeks of fully paid parental leave
Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
A $500 home office allowance
Underdog credits to play on our platform
A connected virtual first culture with a highly engaged distributed workforce
5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
Still not sure? Don’t take our word for it. See what other people have to say.
5.0 rating on Glassdoor and a 100% CEO Approval rating
A+ culture score on Comparably
Recognized as Best Place to Work by Front Office Sports
Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook
Needle creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Needle finds the enthusiasts, fanatics, advocates… the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can’t get enough of it and want to earn cash while you tell everyone about why it’s the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.
RESPONSIBILITIES AND DUTIES
Must LOVE being on the golf course, be willing to share your passion – it’s contagious! Familiarity with Bushnell golf and media/searches related to it. Own and use Bushnell Golf products from sports optics to launch monitors or GPS. Ability to compare and analyze with competing products. Comfortable showing empathy to customers in stressful situations. SKILLS AND QUALIFICATIONS
Experience with golf, distance measuring devices and launch monitors. Ability to compare and contrast products uses and features. Passionate about getting customers into the right products for their needs. Ability to speak to customers at all knowledge levels. Proficient in the use of modern technology, especially web search and navigation. Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. “Bushnell Golf’s guiding principle is to provide the highest quality, most reliable and affordable sports optics products on the market. And, their commitment to outstanding customer service and strong retailer partnerships is unmatched.”
COMPENSATION AND PERKS
This is a 1099 Independent Contractor position Shopper interaction projects are paid out weekly ($10 per shopper interaction hour) Performance based rewards redeemable for product and/or gift cards Insider information from your brand about new product launches and events Immediate start upon completion of onboarding Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS
A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time) Stable internet connection (we suggest at least a consistent 10mbps) Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)
The Inflammation and Immunology Patient Access Coordinator (PAC) is a non-promotional, field-based role that supports patient access to medicine when prescribed by a patient’s healthcare provider, for patients who “opt in” for PAC support. The PAC is a subject-matter expert on reimbursement, access, and coverage issues that can educate patients and their caregivers on matters relating to reimbursement, access, and coverage. The PAC will serve as a primary point of contact for patients who “opt in” for PAC support (and their caregivers) regarding the status of their request for reimbursement support and access assistance and will provide updates to patients and caregivers on their status as appropriate.
ROLE RESPONSIBILITIES
Be the primary point-of-contact for patients who “opt-in” for PAC support and their caregivers regarding the status of their reimbursement and access support.
Answer questions from patients and their caregivers relating to access and coverage
Maintain a clear understanding of the access journey process and requirements at each stage of the patient’s journey, and the role played by patients/caregivers in the access journey process.
Compliantly communicate the access landscape and options to patients/caregivers.
Work cross functionally with Field Reimbursement Managers and Case Coordinators to provide more efficient access for patients
All activity will be performed consistently with Pfizer’s mission, values, and policies and under the direction of their immediate supervisor, the Regional Director for PACs.
This person must exhibit strong communication and relationship skills to be effective with a host of diverse customers.
They must conduct themselves with the utmost discretion and confidentiality.
Must adhere to strict company compliance guidelines and procedures.
Collaborate successfully with a diverse range of customers, clients, and relevant stakeholders.
Effectively and compliantly communicate with stakeholders to adopt ideas, actions, or positions through logical and engaging messages without direct authority.
Effectively link customer insights to the offerings and resources to address patient access barriers.
Build trust through follow up and knowledge of the access journey.
Demonstrate excellence in responsible business communication both written and spoken.
BASIC QUALIFICATIONS
B.S. or B.A. Degree is required.
Minimum 7-10 years pharmaceutical industry experience typically within the fields of access and reimbursement and/or customer facing roles in pharmaceuticals
Strong understanding of Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and knowledge of the Specialty Medication area.
Experience demonstrating exceptional communication skills, listening skills, and presentation skills. This individual must also have demonstrated successful communication with multiple stakeholders including patients.
Demonstrated ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures. Proven track record of collaborating broadly with a diverse range of customers, clients, and stakeholders. Training in and experience in responsible business communication both written and spoken.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee, and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
Excellent communication skills, both written and verbal.
Exceptional relationship building skills, especially with elderly age groups:
Trust
Integrity
Empathy
Patience
Deliver meaningful & concise presentations.
Strong attention to detail and organizational skills.
Exceptional critical thinking skills with the ability to understand complex processes and effectively communicate to diverse community of patients.
Experience in the field of nursing or performed a similar role that provided direct patient care.
Outstanding collaboration and networking abilities.
Ability to work in a team environment.
Understanding of Specialty Pharmaceuticals and Patient Journeys.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Ability to travel – Approximately 10% to 20%.
Locations to provide support: Tennesse, Virgina, West Virginia, Kentucky, Maryland
Time zone: Easter Time
Additional Location Information: Remote – Remote colleagues work from home 5 days a week
Posted Date 9 hours ago(10/2/2023 11:49 AM) # of Openings 1 Job Function Communications, Marketing & Branding Job Schedule Regular Full-Time Job Description Summary The Communications Specialist job entails creating and editing internal communications materials tailored to specific audiences and business objectives, which includes executive memos, corporate policies, campaigns, and global employee communications. Event management and coordination, both on-site and remotely, are also part of the role, involving virtual tools and vendor collaboration. Collaborative work with other departments, advising management on communication strategies, and ensuring compliance with brand standards are included. The minimum requirements include a Bachelor’s degree, 3+ years of experience, and problem-solving abilities within a moderate scope, contributing to organizational projects. Must be able to apply industry knowledge to complete various tasks, including complex communications, as directed by leadership. Basic graphic design skills and familiarity with AP Style are preferred.
Job Summary Essential Duties and Responsibilities: •Create and edit a wide variety of unique internal communications materials with tailored messages based on analyses of target audiences and business objectives. These materials may include executive memos, corporate policies, corporate department campaigns and announcements, and global employee communications. •Event management and coordination for internal employees working remotely and on-site. Coordinating and hosting all aspects of the event, including, but not limited to, using virtual event and collaboration tools, working with vendors, and creating creative and presentation collateral for the event. •Provide administrative and department-level organization capabilities. •Collaborate with other departments to ensure that materials are clear and meet corporate brand standards. •Create, edit, and tailor communications, presentations, and other materials based on target audiences and business objectives. •Advise management on strategies to leverage communications materials and events in a manner that helps achieve business objectives. •Conduct a brand adherence check for all materials. •Provide feedback to improve and meet corporate guidelines. •Create news briefs for executives and decision-makers within the organization. •Perform other duties as assigned by leadership. •Basic graphic design skills, experience supporting brand initiatives, AP Style knowledge preferred.
Minimum Requirements: •Bachelor’s degree with 3+ years of experience. •May have additional training or education in area of specialization. •Develops solutions to a variety of problems of moderate scope & complexity. •General application of concepts & principles. •Contributes to the completion of organizational projects & goals. •Frequent use and general knowledge of industry practices, techniques, and standards. •Applies knowledge and skills to complete a wide range of tasks. •Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.
Responsible for reviewing OASIS and/or coding for home health and hospice agencies.
Responsibilities
Review OASIS and document recommended changes in approved system
Review ICD-10 coding and sequencing from documentation in the patient chart.
Complete documentation of results review; ensure workflow processes are timely and accurate
Document reason for change and recommended reimbursement impact.
Consistently meet chart equivalent targets and quality metrics.
Qualifications
Required
Highschool diploma or GED
At least 1 year of experience in coding and OASIS reviews
HCS-D certification
HCS-O OR COS-C certification
Proven ability to consistently meet deadlines
High attention to detail with excellent organization skills
Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth
Preferred
Quality assurance work experience in a post-acute setting
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Requisition ID2023-33340 # of Openings1 Category (Portal Searching)Operations Position Type (Portal Searching)Employee Full-Time Equal Pay Act Minimum Range15.00 – 18.00
Overview
Who we are…
Ciox Health merged with Datavant in 2021, creating the nation’s largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.
What we offer…
At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Architecture Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.
What we need…
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Full-Time: Monday-Friday
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Reimbursement
Location: Remote
Responsibilities
What You Will Do…
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company’s and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
Qualifications
What Helps You Stand Out…
Required
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Preferred
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Working conditions & physical demands
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
*Except for states where legally prohibited to enforce mandates.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Position Description & Requirements
PRACTICE OVERVIEW Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
POSITION SUMMARY Radiology Partners is seeking a Clinical Communications Specialist to join our CORE Team. You will be the primary point of contact for over 1,000 radiologists as well as referring physicians, technologists, caregivers, and patients. You will also be responsible for relaying urgent and non-urgent medical results across multiple hospital systems.
POSITION DUTIES AND RESPONSIBILITIES • Problem solving for Radiologists, technologists, referring physicians, and patients from a call center environment • Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians • Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists to a health care professional who is accountable for the patient • Answer general questions around reporting and tests (as appropriate and within HIPAA guidelines) • Gather data and combine feedback on Technicians and Radiologists for quality training purposes. • Send faxes to referring physicians • Follow up with healthcare professionals regarding requests made on behalf of Radiologists • Updating PACS and reporting system when appropriate • Trouble shooting with leadership and Operations team
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE • ARRT, GXMO certifications OR Rad Assistant experience required • Minimum 2 years Radiology technology experience required • Medical terminology and previous healthcare experience are a must • Prior experience with EMR and PACS systems required • Candidates must have exceptional customer service skills • Exceptional communication skills – verbal and written • Technical in nature with the ability to multi-task and work independently with a high sense of urgency • Microsoft Office Suite including Excel, Word, PowerPoint and Outlook
Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.
The hourly range for this position is $17.00 – $24.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
US Anesthesia Partners is seeking a Billing Specialist to join our team, remotely. The Data Entry team member whose primary responsibility will be working and clearing edits in TES and BAR.
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):
Processing and clearing TES and BAR edits to ensure clean claims going out.
Contacting surgeon/facilities to confirm billing information.
Running eligibility on a variety of insurance portals.
Confirming authorizations, etc. in hospital portal
Qualifications
JOB REQUIREMENTS (Knowledge, Skills and Abilities):
Healthcare/RCM experience
Professional communication skills, both verbal and written
EDUCATION/TRAINING/EXPERIENCE:
High School diploma
Healthcare/RCM experience a must
Anesthesia knowledge is a bonus
Payment posting experience preferred
As this opportunity can be remote, interested candidates should reside in the states that USAP is incorporated to do business in. This includes Alabama, Arizona, Colorado, Georgia, Florida, Illinois, Indiana, Louisiana, Maine, Michigan, Missouri, Maryland, Nevada, North Carolina, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Washington, and Wisconsin.
Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
*** We welcome all USA Remote talent to apply. This role is 100% remote. ***
The chosen Billing and Collections Analyst is responsible for ensuring important billing and collections deadlines are met. The typical job responsibilities include, but are not limited to, all invoicing, accounts receivable collections, cash applications, and internal and external communications.
Here at Perceptyx, our mission is simple: We help employees and their organizations thrive. How do we do that? We facilitate the ongoing conversation between employees and their company to drive success. We are passionate about helping organizations listen to and act on what matters most to their employees. When employees are happy, everyone is happy! We also employ an incredible, diverse staff of professionals with the knowledge, and drive to move every employee engagement survey project swiftly from vision to reality.
Things You Will Do: Support our billings and collections processes from start to finish. Send and track invoices, follow up on POs, and revise/reissue invoices as applicable. Create sales orders in NetSuite. Ensure PO’s are obtained as required prior to billing. Utilize internal and external enterprise-level billing platforms. Client billing portal set up, maintenance, invoicing and reconciling payments. Monitor DSO at the customer level to ensure we are collecting efficiently. Requirements What You Will Bring: 1 to 2+ years of recent experience in corporate billings and collections. An associate’s degree in any finance concentration is a plus, but solid working experience will certainly work for us. Experience in all aspects of the accounts receivable billings and collections function. Experience using NetSuite and Salesforce is a plus but not a must. Customer-focused and team-oriented; high integrity and honesty. Enjoyment for collaborating cross-departmentally in a scaling environment. Steady organizational and time management skills. Exceptional verbal and written communication skills. A willingness to work with people from diverse backgrounds and experiences. Compensation: Perceptyx is focused on equitable pay for all our staff and aims for transparency with our pay practices. The hourly pay range for this 40-hour per week position is $24.00 to $34.00. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.
Benefits We Care About The Whole Person 🫶✨
Healthy medical, dental, and vision insurance for you and your family Life insurance up to 1x your annual salary (with a cap) paid by Perceptyx Generous Maternity, Paternity, and Adopter leave benefits with flexibility on when you use this benefit 401(k) plan along with a 3% company match and immediate vesting upon hire Flexible Time Away 🏝
As hard as we work, we also know how essential it is to take time away to rest and recharge. We offer flexible paid vacation with an expectation of every team member taking off at least 10 business days per calendar year. 16-17 paid holidays, depending on the calendar year. Setting You Up For Success 🧑🏻💻👩🏾💻
Mac or PC laptop options Paid LinkedIn Learning and guided videos to watch when it works for your schedule Full subscription to : #1 app for Sleep, Meditation, and Relaxation, with over 100 million downloads
Purchasing & Procurement Specialist American Public Education Inc.
The Purchasing and Procurement Specialist manages purchase order, requisition, and contract workflows to ensure timely processing of all purchasing activity at APEI. This role coordinates with finance, legal, and operational teams to manage vendor relationships and workflows. In addition, this position will be a key part of the Strategic Sourcing team, assisting with implementation of a procure-to-pay system, developing purchasing policy, conducting RFPs/bids/negotiations as well as purchase orders reviews.
Reports to the Director or Procurement.
Responsibilities:
Administrative lead for vendor contracts in the contract management software, including:
Setting up new vendors, employees, companies, departments, and contracts as needed.
Manage end user issues (working with Cobblestone when required).
Management of Contracts email account (includes entering all incoming docs, confirming accuracy, confirming signatures, managing requests from users/employees needing contract info).
Develop procedural documentation and train users to execute the improved procurement process.
Manage the Purchasing e-mail account to ensure responses occur within established service agreement (SLA) timelines.
Lead the analysis of purchase authorization for adequacy of specifications and other requirements to include proper general ledger accounts, proper approval authorities, and other criteria.
Receive and route invoices to the appropriate internal and external customers, while assisting AP with questions.
Prepares and issues purchase orders, ensuring inclusion of complete and accurate specifications, terms, and conditions.
Follows up with stakeholders to properly complete requests.
Works with accounting team to assist with the identification and processing of monthly accruals.
Coordinates with APEI, APUS, RAS, and HCN staff and various teams at all levels to meet strategic objectives.
Performs other duties as assigned.
Skills:
Ability to interact with staff in a positive and professional manner
Ability to meet communicated schedules and deadlines
Excellent attention to detail
Ability to effectively prioritize multiple tasks
Ability to creatively solve problems in a changing environment
Advanced skills with MS Office Suite
Ability to work as a team player with a positive attitude
Requirements:
Preferred Candidate will have the following:
2-4 years of experience in procurement related roles
Experience with Paramount preferred
Excellent and oral and written communication skills
Bachelor’s Degree
About Us:
Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), Rasmussen University and Graduate School USA (GSUSA).
It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Colorado, California, Washington and NYC Pay Transparency Statement
Job Details Description The WebPT Accounts Receivable (AR) Specialist will be responsible for the follow up efforts for claim payment. The ideal candidate is able to analyze accounts regularly to identify collection opportunities and resolve billing issues. This includes managing insurance outstanding balances.
What You’ll Be Doing As A Part of Our Team
Be an advocate for our Members by completing monitoring and resolving claim denials and/or low insurance payments. Work the aging accounts and collect pending receivable payments from insurance companies. Prioritize and effectively communicate. Work with the team to achieve and maintain key AR benchmarks. Meet Productivity Goals. Regularly review accounts and prepare information for the collection agency, correcting and resubmitting claims to third-party payers when necessary. Check each insurance payment for accuracy, including contract-discount compliance. Review patient bills for accuracy and obtain missing information before identifying and billing secondary and tertiary insurances. Call insurance companies to settle payment discrepancies or investigate unpaid claims within the standard billing cycle timeframe. Research and resolve accounts. Provide additional education back to team members on Member specifics or payer guidelines. Adhere to all HIPAA guidelines and regulations keeping all of the data in our system safe and secure. Reliable and punctual in reporting for work and taking designated breaks.
What You Should Have to Qualify
Making decisions, problem solving, and a knack for finding solutions are key in this role. Ability to resolve payment issues and effectively follow up with insurance companies. Knowledge of insurance guidelines, especially those associated with Medicare and Medicaid as well as ICD-10 and CPT codes. Maintain focus with interruptions. Critical and analytical thinking skills to help resolve billing issues and collect payments. Top-notch memory and confidentiality in all situations. Be passionate about quality customer service. Be able to perform in all forms of communication (i.e., phone and email). You’ll be interacting with insurance companies and patients regarding accounts, past due balances, unpaid claims, and other billing-related items. Strong communication skills are a must. Be fluent in billing language and comfortable with AR software. Meet weekly metrics by working the required number of accounts per day, which includes working denials, sending appeals, communication with our members and patients. Two years of experience in full-cycle medical billing or schooling. Three years of customer service experience. Healthcare compliance and terminology knowledge.
Ideally, You Would Also Have These
Experience in physical therapy billing a plus but not required. Other areas of billing, such as orthopedics, chiropractic, or any specialty medicine.
Culture is at our Core
Service: Create Raving Fans Accountability: F Up; Own Up Attitude: Possess True Grit Personality: Be Minty Work Ethic: Be Rock Solid Community Outreach: Give Back Health and Wellness: Live Better Resource Efficiency: Do Más With Menos
About Us
Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.
Company Perks
Ample Time Off for fun and rest Work from nearly anywhere in the US WFH supply budget Time Off to make an impact through volunteering Multiple Employee Resource Groups (ERGs) Health, Dental, Vision, 401k, HSA, any many other benefits Authenticity and Acceptance
LI-CB1
LI-Remote
Qualifications Skills Required Customer ServiceIntermediate Medical BillingIntermediate Experience Required
3 years: Customer service experience 2 years: Full-cycle medical billing experience or schooling
Reporters at The Real Deal write several original web stories per week on a real-estate beat as well as in-depth features for the website and our monthly magazine.
The ideal candidate will have an interest in covering money and power and a keen desire to learn how the industry brings together elements of politics, business, entertainment, finance and law. The ability to break news is a must, as is the ability to cultivate sources, pitch story ideas and write clean copy on deadline. Experience in business journalism is a plus.
Job Requirements:
• At least 2 years of reporting experience, preferably in a breaking news environment
• Can write clean, effortless copy with bite
• Experience and/or interest in business reporting
• Ability to juggle short- and long-term projects
• Track record of working well under tight deadlines
• Sees the possibilities for groundbreaking stories in the real estate industry
• Knowledge of WordPress and various social media platforms is a plus, as is research experience
$75,000 – $85,000 a year
Compensation & Benefits:
The annual compensation range for this position is $75-85k. The salary offered within this range will depend upon qualifications and other operational considerations.
Who We Are:
The Real Deal is the largest real-estate news outlet in the US, reaching millions of professionals daily through our media channels. We have received 60+ awards for editorial excellence over the past six years, including the General Excellence award from the Society of Business Writers and Editors.
Quantcast rates us among the 300-most visited sites in the US and the website with the wealthiest audience and one of the most educated.
As a publication, The Real Deal is to real estate what Variety is to entertainment or what Politico is to Beltway politics – a plugged-in news outlet that is read by the entire industry.
The Reporter would be responsible for writing several original web stories per week on the real-estate beat and produce in-depth features for the website and our monthly magazine.
The ideal candidate will have an interest in covering money and power and a keen desire to learn how the industry brings together elements of politics, business, entertainment, finance and law. The ability to break news is a must, as is the ability to cultivate sources, pitch story ideas and write clean copy on deadline. Experience in business journalism is a plus.
Job Requirements
• At least 2 years of reporting experience, preferably in a breaking news environment
• Can write clean, effortless copy with bite
• Experience and/or interest in business reporting
• Ability to juggle short- and long-term projects
• Track record of working well under tight deadlines
• Sees the possibilities for groundbreaking stories in the real estate industry
• Knowledge of WordPress and various social media platforms is a plus, as is research experience
Who We Are:
The Real Deal is the largest real-estate news outlet in the US, reaching millions of professionals daily through our media channels. We have received 60+ awards for editorial excellence over the past six years, including the General Excellence award from the Society of Business Writers and Editors.
Quantcast rates us among the 300-most visited sites in the US and the website with the wealthiest audience and one of the most educated.
As a publication, The Real Deal is to real estate what Variety is to entertainment or what Politico is to Beltway politics – a plugged-in news outlet that is read by the entire industry.
Looking for a fun job? Would you enjoy the opportunity to work from home and showcase your data entry skills? Look no further than ApplicantPro in Eagle Mountain, UT! As a part-time Data Entry Clerk, you’ll have the flexibility to work from home while earning a starting wage of $12 per hour.
In addition, you’ll have access to exceptional benefits and perks, including 7 paid holidays, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus.
ABOUT APPLICANTPRO
Founded in Utah in 2007, we currently maintain offices in both Eagle Mountain and St. George. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. We believe that hiring should be a positive experience that takes the needs of both the employer and job seeker into consideration, and that’s why we work hard to practice what we preach. We care more about results than about “how things have always been done.” And, our people truly care about our clients and each other.
We are proud to have been named one of Utah’s Top Workplaces by The Salt Lake Tribune. As we’ve steadily grown, we’ve come to understand that the core of ApplicantPro is our amazing team. We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team. We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic.
YOUR QUEST AS A DATA ENTRY CLERK
As a Data Entry Clerk, you are a data wizard. Using your lightning-fast typing skills and your eagle eye for detail, you input our new client information into several different software systems. You also create and manage spreadsheets with ease. At times, you are asked to retrieve and process many types of data, which you do in a speedy and precise way.
Working part-time, you perform your data manipulation magic from the comfort of your home office. As you work from home, you enjoy your remote chats with your team as they perform their own brand of magic. You love being part of a company that values you and your much-needed skills!
WHAT WE NEED IN A DATA ENTRY CLERK
Quick and accurate typing skills
Excellent knowledge of Google Suite (docs, sheets, and slides)
Experience with MS Word, Excel, PowerPoint, etc.
Are you highly attentive to detail? Do you take ownership of the tasks you are given? Are you a team player? Can you prioritize your time and effectively manage multiple tasks? Do you have great interpersonal and communication skills? If so, you might just be perfect for this fully remote, part-time position!
YOUR SCHEDULE AS A DATA ENTRY CLERK
This flexible, part-time position usually works during business hours.
ARE YOU READY TO JOIN OUR REMOTE TEAM?
If you would enjoy the opportunity to work from home and feel that this part-time job is for you, then applying is a snap. The entire application process should take you less than 3 minutes to complete. We look forward to adding you to our fantastic remote team!
The primary purpose of this position is to provide daily monitoring of orders Platinum and Gold Tiered Accounts, maintenance of orders, investigating order processing or availability issues and responding to OM Specialty Support emails for the Order Management Department. The Processor II is required to respond to all emails within 4 hours and escalate all problematic or complex issues to either the Analysts or Leadership. The person in this position performs a variety of reporting, collaborating, evaluating, monitoring and investigative tasks while exercising considerable judgement and critical thinking skills in making decisions and communicating sound resolutions to availability or order processing issues or concerns. This person is responsible for maintaining and processing orders as necessary due to availability constraints to meet our customers shipping requirements and expectations while keeping in mind Carhartt’s corporate objectives and goals.
We are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.
Responsibilities
Continuously monitor and manage the OM Specialty Support mailbox; all emails must have a response sent within 4 hours – handle all Platinum and Gold account order processing and availability concerns while escalating all complex issues to Analysts or Leadership.
Execute the mass change and drop requirements processes working in conjunction with the assigned Account Specialist.
Support the Account Specialists with allocating and creating deliveries for orders as well as investigating availability issues/concerns.
Responsible for the execution of the IRR (Irregular order) process from credit approval through delivery creation – involves working with inventory control and IT.
Manage the processing of all specialty orders to include STO’s (Stock Transport Orders), Sales Samples, Marketing and FOC (Free of Charge) to ensure orders are processing within expectations – communicate availability constraints while escalating order processing issues to Leadership.
Monitoring of the OOI (Open Order Insights) Dashboard – collaborate with Customer Care or Customer Engagement associates to remove delivery blocks timely, manage aged orders and drop orders at lower fill rates for our Regional Whse and General CCG accounts while working within our availability constraints and striving to meet our corporate objectives as well as our customers shipping requirements and expectations.
Monitor the Fill Rate Report – determine how orders should be managed to flow to the Distribution Centers timely – including all dropship orders – escalate order inconsistencies to Leadership.
Act as the liaison with Customer Engagement, Customer Care, Sales, Supply Chain Operations, Credit and the Distribution Centers to facilitate the shipping of customer orders while maintaining order integrity – collaborate with Supply Chain Operations, Demand Planning, Distribution Center Operations and Logistics to investigate and resolve material issues that are delaying the processing of orders.
Cancelled Deliveries in WM – ensure orders open back up in S4 and are managed appropriately for our Platinum and Gold accounts – working closely with the Distribution Centers.
Coordinate and/or execute special projects as requested by Leadership.
Support the Processors with escalated issues, backfill or as directed by Leadership.
Education
Associate’s Degree Preferred in Business
Equivalent work experience may be considered in lieu of degree
Required Skills and Experience
A minimum of 2-3 years combined Customer Service, Order Fulfillment or Order Management experience required
Experience with relevant computer applications required including Data Warehouse, MS Office (Excel, Word) and Outlook; SAP preferred
Experience with Sales Order Processing, Distribution Center operations and/or Warehouse Management system
Strong interpersonal skills and communication skills to interact with all levels of the organization – excellent verbal and written communication skills
Ability to work independently and within a team environment working with minimal supervision
Self-motivated
Problem solving skills – customer service focused and results oriented
Critical thinking skills to solve complex issues – attention to detail for high level of accuracy
Strong organizational, prioritization and multitasking capabilities – work in a fast-paced environment
Working Conditions
Office Environment
Travel (5%)
Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.
We are seeking a highly-motivated and success-driven Medical Insurance Claims Representative who combines exceptional analytical and problem-solving skills, with the ability to positively adapt to change in a dynamic fast-paced environment. It is also vital that you display exceptional verbal and written communication, negotiation and active-listening skills, as well as the ability to work effectively in an environment with fluctuating workloads.
Specific qualifications for this medical financial services role include:
High School diploma or GED
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Ally Financial only succeeds when its people do – and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people – with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
The Opportunity
Candidate must reside in, or be willing to relocate to, the greater Lower Hudson Valley, NY area to support the Lower Hudson Valley & five boroughs of New York sales territory for this work from home role with local travel. Company vehicle provided.
Responsible for developing and increasing revenue within a defined territory to attain individual sales goals and national revenue targets.
Develop and maintain strong working relationships and rapport with key auto dealership personnel.
Manage existing accounts and prospect new opportunities, where needed leverage existing Ally cross functional relationships from the Regional Business Center and other ALLY matrix sales partners in the market
Coordinate with key product specialists on the team to provide assistance, training and consultative services to all assigned Dealers.
Analyze market data, industry trends and prepare sales reports as needed
The Work Itself
Develop and execute strategic plans to increase sales opportunities by building relationships with dealer customers.
Identify, pursue and maximize all avenues of revenue opportunities.
Support the complete suite of Ally’s remarketing services to dealers, consignors, and fleet companies.
Facilitate in-person dealer meetings or digital meetings via Zoom for selling and training opportunities.
The Skills You Bring
3+ years’ experience in automotive, vehicle remarketing, or auto finance industry.
3+ years of outside sales experience.
Bachelor’s degree in related field strongly preferred.
Ability to provide advice/direction in primary areas of expertise.
Leverage technical expertise and relationships to contribute to strategy and drive business results.
Contribute to and manage projects.
Strong direct selling skills conducive to a commission-based compensation plan
How We’ll Have Your Back
Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: An individual’s position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Emerging
60000
Experienced
77500
Expert
95000
Incentive Compensation: This position is eligible to participate in a variable incentive plan.
Shift: 8:00AM-4:30PM accoridng to candidate’s time zone, Monday-Friday.
R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
Responsible for reviewing deposit logs to verify if payments have been received and posts payments to patient’s accounts.
Position reports to: Posting Manager
Responsibilities:
Effective, efficient, and timely sorting of desposits into the appropriate database or lockbox
Balancing payments posted in relation to deposits that are outstanding
Review all checks and correspondence designated “Unable to Locate” and work with other teams across the organization to identify the source or recipient of payment
Establish and maintain an accurate understanding and application of the Client Manual as it pertains to the Cash Posting job function
Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies
Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned
Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct
Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties
Compliance with R1 policies
Other duties as assigned
Qualifications:
High School Diploma or equivalent
Minimum of 1 year of customer service experience is required
Experience with eClinical Works is preferred
Experience working in a healthcare revenue cycle environment is preferred
The ability to organize work and meet established deadlines
Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Skills/ Knowledge Requirements:
Ten-key by touch –8, to 1,ksph
The ability to read, speak and write in the English language in a clear and concise manner
6 months experience using a computer
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:
Job Introduction Maximus is currently looking for a Limited Service Quality Assurance Analyst. This position will be a work at home position. The position is responsible for auditing the auditor, facilitating calibration calls with quality staff and/or supervisors, and occasionally monitoring and evaluating CSR calls.
The Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers’ Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO’s established requirements and internal customer service performance standards.
Hours of Operation:
Monday thru Friday and may be required to work some weekends, hours range from 8:00 AM – 8:00 PM (EST) – Candidate must be flexible and able to work any shift within the hours of operation.
Job Summary Essential Duties and Responsibilities:
Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
Provide feedback on call monitoring results.
Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Minimum Requirements:
High School diploma or equivalent with 1-3 years of experience.
May have training or education in area of specialization.
Education and Experience Requirements
Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards
Works with Customer Service Supervisors in assisting them in monitoring their team
Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures
Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client
Participates in calibration sessions with the client and complies with calibration results
Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff
Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures
Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)
Requires a High School Diploma or GED
Associate’s Degree preferred
At least 3 years of related experience in call center monitoring, quality assurance, and/or customer service
Knowledge of quality assurance and continuous improvement concepts, procedures, and processes
Ability to meet call monitoring deadlines and perform with skill and accuracy
Organizational, teamwork, and customer service skills. Must be able to prioritize and organize work and work successfully in a multi-task environment
Excellent interpersonal skills
Effective oral and written communication skills; strong typing ability required
Hours of Operation:
Monday thru Friday and may be required to work some weekends, hours range from 8:00 AM – 9:00 PM (EST) – Candidate must be flexible and able to work any shift within the hours of operation
Remote Home Office Requirements:
Desktop or Laptop Computer
Windows 10 or Apple OS 10.5 or higher No tablets, iPads, netbooks, Chromebooks, or smart phones
Private and Secure workspace from home
Reliable wired internet connection with minimum download speed of 25 mbps and minimum upload speed of 10mbps (No Hotspots or Wifi)
Wired USB headset and Webcam
MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation. Posted Max USD $26.44/Hr. Posted Min USD $16.20/Hr.
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.
Ferguson is currently seeking the right individual to fill an immediate need for a Pricing Coordinator. There is opportunity for this role to be remote/hybrid.
Responsibilities
Coordinate with branches & related corporate departments to ensure that price matrix data is received in a timely manner using a variety of methods and tools
Review and approve branch job quotations, meeting deadlines
Build and maintain pricing measurements for decision-making processes
Participates in the resolution of all price matrix related issues
Track historical pricing data in a database format to provide scheduling projections
Participate in corporate-wide initiatives involving pricing functions, philosophies or processes
Cross train in all “specialty” pricing programs and processes
Qualifications
2+ years of basic pricing principles in a distribution industry is a plus
Proficient with Microsoft Excel at an advanced level
Self-motivated, highly organized and process oriented to manage multiple priorities
Exceptional analytical skills using data based statistical concepts
Superior problem solving and creative solution skills
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
#LI-Remote
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Pay Range:
–
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
-$15.00 – $23.79
–
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
–
This role is Bonus or Incentive Plan eligible.
–
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
We are looking for a focused Enterprise Data Operator for the Build with Ferguson team to continuously add new products to the Build.com site and update the content of our product pages. The Enterprise Data Operator will need to communicate with employees within the company with professionalism. The Enterprise Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson’s high standard of quality. All Operators will need to maintain a professional and contributing attitude.
Responsibilities
Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge
Take on data tasks including new product adds, product enrichments, and overhauls
Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines
Communicate well with others within and outside job area
Respond to constructive criticism and feedback in a professional manner
Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
Organizing and keeping all programs/software up to date
Time Management: Must be able to effectively multitask and organize one’s day in accordance with the required tasks at hand
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Qualifications:
Problem solving, identification, and analysis skills including the capability to routinely Self QA work.
Attention to detail: Knowledge of grammar, punctuation, and basic math skills
Ability to work within provided instruction and time constraints without direct supervision
Willingness to learn new processes
Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead
Capacity to learn; retain information; knowing, understanding, and improving upon available resources
Comfortable communicating with individuals via video, chat, email, or phone
Demonstrates efficient organization and time management skills
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Education/Training/Experience – High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
#LI-Remote
–
Pay Range:
–
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
-$18.11 – $28.91
–
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
–
This role is Bonus or Incentive Plan eligible.
–
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Job Details Remote Type Fully Remote Salary Range $51,000.00 – $70,000.00 Salary/year Description Our Purpose:
At Lovesac, we are committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.
From Sactionals, The Worlds Most Adaptable Couch, to Sacs, The Worlds Most Comfortable Seat, Lovesac products provide peace of mind where others cannot. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill, which is good for families and our environment.
What We Believe:
Love. It is the name we live up to. It is purposefully and meaningfully woven into every aspect of our business. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We seek to promote love and happiness with all that we do. #LoveMatters
We are committed to working and succeeding by incorporating our Guiding Principles into every aspect of our business:
We can all win together Doing less and doing better We are borrowing this earth from our children Home is where life happens Love matters
The Role:
Are you a self-starter, detail-oriented and collaborative individual, looking for an opportunity in a high growth company? If you have both a technical and creative mind, with a passion for building beautiful web pages and content, we would love to speak with you! We are currently searching for an eCommerce Website Specialist who will be responsible for creating customer facing web content, building promotions, managing on-site search features, visual merchandising and the overall front-end experience across the Lovesac website. The ideal candidate will have working knowledge of HTML, Photoshop and hands-on experience working within Magento Page Builder, Adobe Experience Manager (AEM) or a comparable CMS platform. They are motivated to learn new skills related to eCommerce and digital work. This role requires time management and problem solving skills, follow-up ownership and initiative to quickly adapt to a changing business environment.
Consistent ability to work both offsite and report into Corporate Headquarters or designated touchpoint, as required and in accordance with Lovesac policies, CDC and State Guidelines.
Summary of Key Job Responsibilities
Partner with the UX team through new page design, development and execution. Manage the onsite search feature, optimizing results based on best practices, data and business goals. Responsible for staging and scheduling website content in support of promotion testing, product launches and seasonal refreshes. Execute ad hoc and scheduled website updates including imagery, graphics and copy across various CMS and static HTML pages. Contribute to briefing the Creative Team on needs for web assets, imagery, content and promotional needs. Contribute insights and recommendations to team discussions on digital content best practices to ensure optimization in delivery. Assist with other ecommerce projects as needed. Responsible to meet or exceed all goals and key performance indicators (KPIs). Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards. Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company. Perform any other duties as requested by management. Qualifications Requirements & Qualifications
Bachelors Degree in a related field required. Must have a minimum of 3-4 years experience working in related role Competency within a content management system, Magento Page Builder or AEM highly preferred. Working knowledge of HTML and Photoshop Fluent in Microsoft Office suite (Word, Excel, PowerPoint) Excellent organizational skills, attention to detail and ability to multi-task Outstanding communication skills are essential as are cross functional collaboration Maintains a calm demeanor and manages issues professionally and according to our company standards. Must be results driven and utilize knowledge to meet or exceed KPIs and goals. Must have proven time management skills and quickly adapts to a changing business environment. Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations. Must take accountability and responsibility for your actions. Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently. Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions. Demonstrates strong analytical, mathematical and problem-solving skills. Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand. Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times. Proficiency required in Microsoft Office: Word, Excel & PowerPoint. Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook. Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse. Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation. Consistent ability to work both remotely and report into Corporate Headquarters or designated retail touchpoint, as required and in accordance with Lovesac policies, CDC and State Guidelines. Must possess a strong work ethic and exemplify The Lovesac Values:
Lovesac Core Values Audacious Dreamers Willing to sweep the floors Grit
Aspirational Values Customer Centricity Only A Players Executional Excellence Consciousness
Financial Benefits: Annual Bonus Program, Annual and Inaugural Grant Equity Awards, 401K Matching Contribution, Financial Wellness Tools, Sales Incentive Program.
Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
Paid Time Off: Up to 120 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays, Summer Flex Time.
Pet Insurance and generous Associate Discounts.
*Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.
Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.
Our customers have the opportunity to shop with us seven days a week and select positions may require availability outside of normal working hours.
Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.
Spring Health is looking for a 2024 Summer Intern to join our Training & Programming team with the Member Growth function. Interns will be exposed to a fast paced environment and have the opportunity to learn about the critical role Training & Programming content plays in supporting our members and driving key Spring Health business objectives.
The T&P intern is responsible for supporting the development and production of our high quality member-facing content including webinars, trainings, and small group sessions know as WellSprings. The Training & Programming Specialist consults and interfaces with Customer Success and customers to design and execute marketing initiatives to ensure the success of our programs.
What you’ll be doing:
Be a key contributor to the operation of Training & Programming sessions by helping to drive the planning and production of webinars and other virtual sessions. Duties include, but are not limited to: Zoom link creation, creating calendar holds, poll and survey set up, QR code production and management, on-screen hosting, versioning and branding materials, post-event reporting and resource distribution.
Work in partnership with the Training & Programming team and Clinical Content to develop session materials such as session decks, flyers, exercises, polls, quizzes and other items as necessary.
Focus on analytics and reporting to identify trends across industry types, session popularity, etc.
Email campaign management for Jumbo customers – work in Iterable to design and deploy session marketing campaign emails.
Salesforce.com webinar intake requests and account management.
Work with customer contacts and other stakeholders to either tailor session materials to their needs or to develop custom content and materials based on their requirements.
Collaborate with internal stakeholders to manage clinician sourcing and billing.
What we expect from you:
0-2+ years of experience planning, producing, and hosting virtual sessions such as webinars, meetings, and training sessions. Some experience in reporting and analytics would be ideal.
Proven ability to work effectively and comfortably with leaders and stakeholders within the function, across functions and outside the organization.
Excellent writing, communication, and presentation skills.
Experienced and comfortable working in online event tech platforms such as Zoom, Bigmarker, etc.
Some experience and willingness to learn Salesforce.com, Looker, Catalyst for reporting and analytics purposes
Exceptional project management skills
Can-do approach, a natural sense of urgency and the ability to thrive in a high-growth, dynamic environment.
Comfortable moving fast and working through ambiguity
Flexibility and adaptability when faced with ambiguity or change
Exploratory mindset with passion for testing and learning to better enable marketing performance growth
An obsession with detail
A strong collaborator, ready to make an immediate impact
Humble, hungry, and honest
The target salary range for this position is $26/hr.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values
Hypergrowth meets impact
What to expect working here:
You will be held accountable to an exceptionally high bar and impact
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
You will be challenged to set and protect your own boundaries
You will create processes & products that have never existed before
You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
And…
You get to be surrounded by some of the brightest minds in the field
You get to learn and grow at an extremely accelerated pace
You will experience transparency, integrity, & humility from leadership
You will be empowered to constantly challenge the status quo
You get the space to experiment & innovate
You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
You will become more resourceful and resilient
You get to be part of a winning team that opens doors in the future
Benefits provided by Spring Health:
Your Total Health:
Generous medical, dental, vision coverage available day 1 + access to One Medical
20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Flexible paid time off in addition to 12 paid holidays throughout the year
$500 per year Wellness Reimbursement
Access toGympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded afourweek, fullypaid, sabbatical leave.
You And Your family:
4-4.5 months of fully paid parental leave
Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Supporting you financially through:
Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
Employer sponsored 401(k) match of up to 2% after 90 days of employment
Creating a culture you can thrive in:
Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
Focus Fridays: no meetings, no distractions, just time for you to get work done.
Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
Up to $1,000 Professional Development Reimbursement per calendar year.
$200 per year donation matching to support your favorite causes
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.
Spring Health is seeking a Summer 2024 Clinical Quality and Compliance Intern. As a Clinical Quality and Compliance Intern, you will work closely with our Medical Affairs team to ensure that our services meet the highest standards of quality, safety, and regulatory compliance. You will play an integral role in maintaining and improving our processes, procedures, and operational effectiveness to uphold our commitment to delivering high-quality care.
What you’ll be doing:
Collaborate with the Clinical Quality and Compliance team to review and assess adherence to regulations and standards.
Assist in conducting internal audits to identify areas for improvement and ensure compliance with industry guidelines.
Participate in the development and implementation of quality improvement initiatives to enhance patient care outcomes.
Contribute to the preparation of reports and presentations for regulatory agencies and internal stakeholders.
Support the team in analyzing data to identify trends and patterns related to clinical quality and compliance.
Engage in cross-functional collaboration with other departments to promote a culture of quality and continuous improvement.
What we expect from you:
0-2 years of professional development experience
Strong interest in healthcare quality, compliance, and patient safety.
Detail-oriented with excellent organizational and analytical skills.
Effective communication skills, both written and verbal.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Familiarity with healthcare regulations and quality standards is a plus.
Comfortable moving fast and working through ambiguity – we are a small startup and are working on balancing the demands of business growth and platform reliability
The target salary range for this position is $26/hr.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values
Hypergrowth meets impact
What to expect working here:
You will be held accountable to an exceptionally high bar and impact
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
You will be challenged to set and protect your own boundaries
You will create processes & products that have never existed before
You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
And…
You get to be surrounded by some of the brightest minds in the field
You get to learn and grow at an extremely accelerated pace
You will experience transparency, integrity, & humility from leadership
You will be empowered to constantly challenge the status quo
You get the space to experiment & innovate
You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
You will become more resourceful and resilient
You get to be part of a winning team that opens doors in the future
Benefits provided by Spring Health:
Your Total Health:
Generous medical, dental, vision coverage available day 1 + access to One Medical
20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Flexible paid time off in addition to 12 paid holidays throughout the year
$500 per year Wellness Reimbursement
Access toGympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded afourweek, fullypaid, sabbatical leave.
You And Your family:
4-4.5 months of fully paid parental leave
Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Supporting you financially through:
Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
Employer sponsored 401(k) match of up to 2% after 90 days of employment
Creating a culture you can thrive in:
Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
Focus Fridays: no meetings, no distractions, just time for you to get work done.
Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
Up to $1,000 Professional Development Reimbursement per calendar year.
$200 per year donation matching to support your favorite causes
WHO WE ARE At Activus Connect, we believe that our team works with us, not for us. Our goal is to find the very best talent who loves what they do, driving performance above all expectations. Our Smart Virtual™ solution offers flexibility and growth opportunities that you just don’t get from a brick-and-mortar office environment. This position serves as a great opportunity to learn about Activus Connect and our growing organization.
JOB DESCRIPTION At Activus Connect, we are a team that operates on the simple principles of mutual accountability, reliability, and dependability. To be part of the team, we must be able to rely on you and that starts with being at work on time, consistently doing your best, and taking pride in the work you perform.
The Financial Analyst will work closely with the Finance Director developing the forecast and required updates and keeping track of business performance among other responsibilities.
DUTIES & RESPONSIBILITIES
Prepare and update on a weekly basis projects forecasts files and keep track of changes
Analyze trends and ensure data accuracy, perform root cause analysis and recommendations.
Actively support Annual Business Plan process and Monthly/Weekly Forecast Updates
Monitor HC changes and financial impact on individual projects
Consolidate Monthly Financial Results
Consolidate Financial Forecast and provides insights to Finance Director
Support Closing Activities including Intercompany JE’s
Provide analysis of business activities, monitor business performance by project
Assists in special projects, ad-hoc requests, and analysis as needed
Provides any recommendations or alerts to ensure compliance
KEY COMPETENCIES
Strong Analytical Skills and Excellent Problem Solving
Great attention to detail
Strong sense of urgency
Strong Leadership Skills to Influence Business Partners with fact-based Data and Analysis, lead special projects
Self-starter with the ability to take initiative and produce strategic solutions
Must be extremely organized and motivated, and possess strong verbal, written, and computer skills, including a high proficiency in Microsoft Office applications.
Able to prioritize, maintain flexibility, and complete multiple tasks in a timely manner in a fast-paced, multi-tasked environment.
QUALIFICATIONS FOR THE JOB
Bachelor’s degree required Accounting/Finance
Minimum of 3 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
Able to work extended hours
Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
Advanced MS Excel skills including VLOOKUP and Pivot Tables
PHYSICAL REQUIREMENTS
You will be required to be at your workstation for your shift periods. It is required that you create an environment that is ergonomically sound for your comfort and needs
ThirdChannel eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! ThirdChannel finds the enthusiasts, fanatics, advocates… the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can’t get enough of it and want to earn cash while you tell everyone about why it’s the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.
RESPONSIBILITIES AND DUTIES
Must LOVE being on the golf course, be willing to share your passion – it’s contagious! Familiarity with FootJoy golf and media/searches related to it. Own and use FootJoy products from shoes to apparel to gear. Ability to compare and analyze with competing products. Comfortable showing empathy to customers in stressful situations. SKILLS AND QUALIFICATIONS
Experience with golf shoes, apparel, and gear. Ability to compare and contrast products uses and features. Passionate about getting customers into the right products for their needs. Ability to speak to customers at all knowledge levels. Proficient in the use of modern technology, especially web search and navigation. Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. Must be free during nights and weekends, average of 15-20 hours per week COMPENSATION AND PERKS
This is a 1099 Independent Contractor position Chat interactions are paid out weekly on an hourly basis of $15/hour Performance based rewards redeemable for product and/or gift cards Insider information from your brand about new product launches and events Immediate start upon completion of onboarding Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS
A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time) Stable internet connection (we suggest at least a consistent 10mbps) Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)
Compensation: $15.50/hour + Uncapped Monthly Bonus (average earnings with bonus & hourly combined is $23 per hour)
*Weekends and Evenings Required*
We supply all equipment
Wayfair is one of the world’s largest destinations for home goods. We are seeking a tech-savvy, self-motivated individual to join our Sales Chat team! If you love to connect with customers online and help them discover and purchase the perfect items for their home, then Wayfair is the place for you to start a rewarding career!
What You’ll Do
You communicate with our customers via digital chat software demonstrating excellent written communication
You use your expertise, and passion for selling to explore our products and influence customer’s confidence to buy from Wayfair
You meet or exceed all targets for revenue, close rate, customer satisfaction, Quality Assurance, and more
As the voice of Wayfair, you must maintain professionalism during all interactions, building trust and rapport with your customers to create a differentiated buying experience
You can simultaneously navigate multiple software applications and technologies
You efficiently manage your time and always put the customer experience first
You are engaging and can leverage your personality to quickly connect with others
You love being part of a team, enjoy a fast-paced environment and are focused on achieving your goals, both team and individual
You are comfortable quickly and effectively adapting to change, such as team, technology, and policy changes
You are solutions-oriented and will approach challenging situations with one or more potential solutions that could be applied
What You’ll Need
A dedicated workplace, free of distractions for the entirety of your shift
Proficient English language skills and excellent written communication abilities
2+ years of sales/service experience, preferably in a live chat environment
Ability to type 45+ WPM
Comfortable learning and using multiple software applications and tools simultaneously
Can handle multiple digital conversations at one-time, while providing an excellent customer experience
Engaging self starter with strong time management skills, along with a history of regular and reliable attendance
Comfortable adhering to a predetermined daily schedule, including planned breaks and lunches
You thrive in a sales environment, leveraging your personality to confidently promote product solutions, place orders on behalf of customers, and/or influence customers to buy from Wayfair
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
From managing day-to-day pharmacy network operations, developing standard reporting, to crafting pricing and underwriting strategies, our Drug Value Strategy team has us going! Within it, the Data Analytics team spearheads the creation and management of standard reports for all Abarcans and clients to use! They dig in through the raw data to supply updates for audits, create predictive models, and identify potential operational and clinical opportunities.
As our Reporting Specialist, you’ll play a key role across the full lifecycle of analytics projects, from analyzing business requirements to developing, testing, deploying, training, and supporting users on analytics solutions that meet those requirements. Other duties will include the performance of data validation to ensure accuracy and appropriateness of the information provided. This role will be an integral component of the organization’s Analytics department delivering valuable Information through intelligence and informatics, providing direct support to diverse internal departments.
The fundamentals for the job…
Translate requirements into reporting deliverables.
Examine and evaluate the purpose and content of business reports to develop new or improve existing formats.
Report/query testing and development.
Create and analyze reports, create custom reporting software, and share findings with end users.
Analyze healthcare claims data to assess trend performance, as well as investigate potential operational and clinical opportunities.
Recommend the establishment of new or modified reporting methods and procedures that improve report content and completeness of information.
Collaborate closely with all facets of the project’s stakeholders (business analysts, business subject matter experts, and all levels of clients) in the development of key Decision Support initiatives.
Develop proper processes for data collection, data mining, data standardization, and analytics; initiate data management and identify proper use of analytics tools.
Ability to work in a collaborative environment with a wide variety of developers and analysts.
Combine business knowledge and technical expertise to assist customers in evaluating or addressing business issues through use of data.
Partner with BI team to define and support functional and/or architectural requirements of information delivery; participate in the planning, design, and creation of both standard and ad-hoc reports, dashboards, and scorecards.
Assure the integrity of project data, including data extraction, storage, manipulation, processing, and analysis.
Verify the completeness, timeliness, and accuracy of data warehouse information.
Work with business owners and technical resources to identify and address data quality issues when they arise.
Provide production support to the end users in a timely fashion.
Work closely with the BI team to determine appropriate data warehouse architecture and data modeling designs in order to maximize benefits.
What we expect of you
The bold requirements…
Bachelor’s Degree or Master’s Degree Computer Science, Business, Statistical Analysis, Healthcare Management or a closely related field. (In lieu of a degree, equivalent relevant experience may be considered.)
3+ years of experience in a role requiring information analysis & various forms of report deliverables.
Experience in healthcare utilization reporting, claims, membership, provider data, and standard healthcare metrics.
Experience with business intelligence tools (i.e. Microsoft BI, Tableau, Qlikview); designing, reporting, and delivering analytical solutions.
Excellent oral and written communication skills.
We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)
Nice to haves…
Experience with Microsoft Business Intelligence stack: relational SQL engine, Integration Services, Analysis Services, Reporting Services, and MS Excel PowerPivot.
Experience developing KPI’s, dashboards, and departmental scorecards.
Experience with Data Warehouse methodologies including relational and dimensional modeling, SQL querying, data profiling, and ETL design and development.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.
We are looking for a detail-oriented Quality & Compliance Coordinator to plan and execute quality assurance and credentialing activities. The Coordinator will conduct audits, gather and analyze data, own processes, and communicate quality insights and interventions to leaders across the organization. The Coordinator will report to the Associate Director, Clinical Quality.
What you’ll be doing:
Investigate and resolve behavioral health quality of care complaints and grievances
Completes monitoring reports to summarize results and findings. Conducts follow-ups as required and within required timeframes.
In collaboration with QA, support Quality Improvement Initiatives.
Participates in the process of monitoring providers to assess contract/financial compliance, validate service documentation and billing, and behavioral health best practices.
Provides technical assistance to providers, as needed.
Working with the QA team, develops, updates and revises tools utilized as part of the monitoring process.
Reviews and interprets data, as necessary, to assist in identifying trends
Leads and/or participates in additional projects as assigned.
What we expect from you:
2-4 years of experience in a healthcare, quality assurance, or startup environment
Data analysis skills in Google Sheets/MS Excel (entering & formatting data, entering formulas, creating charts and pivot tables to communicate results), a plus
Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks
Excellent written and verbal communication skills
Experience developing creative solutions to complex problems
Authentic passion for eliminating barriers to mental healthcare
The target salary range for this position is $26.05 – $32.18 hourly, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values
Hypergrowth meets impact
What to expect working here:
You will be held accountable to an exceptionally high bar and impact
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
You will be challenged to set and protect your own boundaries
You will create processes & products that have never existed before
You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
And…
You get to be surrounded by some of the brightest minds in the field
You get to learn and grow at an extremely accelerated pace
You will experience transparency, integrity, & humility from leadership
You will be empowered to constantly challenge the status quo
You get the space to experiment & innovate
You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
You will become more resourceful and resilient
You get to be part of a winning team that opens doors in the future
Benefits provided by Spring Health:
Your Total Health:
Generous medical, dental, vision coverage available day 1 + access to One Medical
20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Flexible paid time off in addition to 12 paid holidays throughout the year
$500 per year Wellness Reimbursement
Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)
Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded afourweek, fullypaid, sabbatical leave.
You And Your family:
4-4.5 months of fully paid parental leave
Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Supporting you financially through:
Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
Employer sponsored 401(k) match of up to 2% after 90 days of employment
Creating a culture you can thrive in:
Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
Focus Fridays: no meetings, no distractions, just time for you to get work done.
Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
Up to $1,000 Professional Development Reimbursement per calendar year.
$200 per year donation matching to support your favorite causes
* We are hiring in the following states: Arizona, California, Florida, Illinois, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington
The Scentbird Marketing Content Creator will be a part of the Brand Marketing Team. In this role, you will play an integral role in Scentbird’s social media content, partnering closely with the marketing and creative teams, you will contribute strategically and tactically to the success of each campaign development. The Marketing Content Creator will research current trends, create content from start to finish, and post complete content across all social media platforms.
What You’ll Be Responsible For:
Collaborate with social team to make sure monthly calendar(s) are up-to-date: Instagram, YouTube, TikTok calendars
Work with outside agencies to create strong short form video content (i.e. strong hooks, feedback to video editing, etc)
Make sure final assets are in the correct format, saved in monthly folders and are ready to be posted
Upload final assets to Dash Hudson, TikTok drafts, and YouTube Shorts scheduler
Write captions for each post
Publish assets
Interact with TikTok community
Support User Acquisition Team with one-off content requests for paid ads (1-2x per month)
Report on analytics for all short form video
Creative Production
Storyboard ideas for all videos
Create/shoot social optimized content that will be used across YouTube, Instagram, and TikTok
Write scripts for short form videos that are thumb stopping and tell a story for all social platforms
Work with inventory team to ensure you have the appropriate product to shoot on a monthly basis
Own batch content production process
Lead creator challenges
What You’ll Need to Have:
College degree
2-4 years professional experience working in digital/social media marketing at a leading agency, global luxury or premium retail brand
MS Project and MS Office Suite (Word, Excel, PowerPoint)
Proven professional experience and ability to meet deadlines and work on multiple projects simultaneously
Must possess an exceptional standard of interpersonal, written and verbal communication skills
Proven development and quality assurance methodologies is essential
What We’ll Love About You:
Passionate, self-motivated, highly-organized, assertive individuals, who thrive in a fast paced environment with exceptional analytical and deductive skills
Experienced professionals who possess the ability to work alone with minimal direction, while quickly integrating with the team and become recognized as a leader
Ability to understand technical, artistic and design related issues, with the skills to clearly distill and communicate issues to key stakeholders
Solid knowledge and passion for luxury brands a plus
What You’ll Love About Us:
Competitive compensation
A fun, creative and energetic work environment
Remote first *
* We are hiring in the following states: Arizona, California, Florida, Illinois, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington
About Scentbird:Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.
About the Brands:
Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers!
Job Description
Cash App offers a feature called Cash App Investing, which allows customers to open a brokerage account and buy stock with as little as $1 using our fractional trading feature! The Compliance team is looking for a Compliance Analyst to support foundational areas of the broker-dealer compliance program for our subsidiary, Cash App Investing LLC (CAI). This person will report directly to the Chief Compliance Officer (CCO) of Cash App Investing.
We are looking for someone with experience dealing with federal and state securities regulations, particularly rules issued by the SEC and FINRA. An ideal candidate is expected to have experience overseeing compliance, supervisory and surveillance activities across a retail brokerage service business. In addition to the daily operations within CAI’s Compliance program, you will participate in supplementary efforts to maintain compliance and support the broker-dealer activities of Cash App Investing.
The Compliance Analyst is responsible for supporting compliance efforts of CAI by ensuring compliance with internal policies and procedures, as well as broker-dealer applicable laws and regulations. The ideal candidate for this role is someone who has experience working for a registered broker-dealer in a role focused on FINRA and SEC compliance.
Job Description:
Act as a registered principal of the broker-dealer and be required to maintain the following securities licenses: Series 7, Series 63 and Series 24
Develop and deliver CAI’s annual Firm Element training to registered representatives of the broker dealer
Monitor the firm’s continuing education training program and develop report(s) to illustrate status and deadlines, on a periodic basis
Conduct review and appropriately triage customer complaints from Salesforce reports, including customer complaint logging and escalation investigation
Create and maintain customer complaint files
Perform regular reviews of CAI customer and internal communications and evidence supervisory oversight
Test the firm’s record keeping archiving capabilities to ensure CAI records are properly distributed, managed, and archived in the appropriate storage location(s)
Manage CAI’s record-keeping program and ensure adherence to FINRA and SEC record-keeping requirements
Assist with drafting and updating CAI’s policies, procedures and other documentation, including documentation shared cross-functionally
Support the compliance function in executing departmental plans, maintaining relevant policies and procedures, and liaising with auditors
Provide compliance subject matter expertise to support cross-functional teams
Support the CAI compliance program to ensure management of corporate and legal obligations, appropriate controls, and adherence to regulatory requirements
This is a 100% remote position for a candidate who is currently living in the US.
Qualifications
You have:
3+ years of broker-dealer compliance experience
Currently hold (or have previously held and willing to obtain within 120 days) FINRA Licenses: Series 7, Series 63 and Series 24
The ability to effectively communicate across various lines of business and with senior management
Experience handling, investigating, or managing customer complaints and supervision of communications for a financial services company
Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward
The ability to identify and define problems, build project plans to address them, and manage implementation of their solutions
Preferred Experience:
Because of the competitive candidate market, we will prioritize candidates with active FINRA Licenses: Series 7, Series 63 and Series 24. In a cover letter and/or indicate on your resume/CV, please confirm that you currently hold these active licenses.
Prior experience within a financial technology company
Experience evaluating compliance tools and workflow systems
Ability to work with individuals across business lines, including product teams, operations groups, legal teams, project management, and executive leadership
Experience leveraging systems such as: Salesforce, Smarsh & Erado
Proficiency in Excel
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $94,400 – USD $115,400 Zone B: USD $87,800 – USD $107,400 Zone C: USD $80,300 – USD $98,100 Zone D: USD $70,800 – USD $86,600
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits
Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description Cash App is seeking a Behavioral Insights Fraud Analyst to join our dynamic Behavioral Insights Team. A Behavioral Insights Fraud Analyst leverages natural analytical and problem-solving skills to analyze large structured and unstructured data sets to identify trends, anomalies, and inauthentic behaviors across Cash App accounts and products. This position relies on decisions made independently, with high precision and attention to detail.
This position will often collaborate with teammates, as well as work with many organizations within the business, such as Data Science, Machine Learning Modeling, Engineering, Product, Business Operations, Risk Operations, Compliance, and more. You will help drive innovation and influence Cash App’s fraud roadmap, programs, and processes.
The ideal candidate possesses exceptional analytical and communication skills. They must also enjoy ambiguous problem-solving and have strong self-motivation skills. This role requires a bias toward taking action in a fast-paced and dynamic environment.
You Will
Become an expert on customer behaviors and authentic and inauthentic activity within Cash App’s ecosystem Master the Identity domain of risk-adjacent behaviors and how your domain affects Cash App Learn to investigate and analyze complex data sets to resolve business challenges, identify opportunities for improvement, and provide insights and solutions Leverage industry experience and expertise to analyze existing risks within product offerings that require a high level of attention to detail Partner with internal business teams to identify and confirm emerging fraud trends and potential customer impact due to risk controls, both ahead of product launches and in an ongoing capacity Respond promptly to internal business partners and exercise exceptional communication skills to optimize each contact Must be able to take initiative, plan, organize and prioritize projects with overlapping deadlines competently; work independently and help others; must be highly motivated and detail-oriented Foster a culture of professionalism, accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our risk controls Other responsibilities as assigned Qualifications 3+ years experience in risk and/or fraud detection in financial services or technology with an emphasis on KYC/CIP/onboarding processes. Experience working with machine learning teams Superior writing and editing skills, with the ability to produce copy requiring minimal rework; technical or procedural writing experience a plus Experience working with teams across countries and time zones Ability to synthesize information and make clear, concise recommendations on a course of action Flexibility to adapt and able to manage multiple assignments while working independently Even Better
Bachelor’s Degree in Finance, Accounting, Mathematics, Economics, Computer Science, Information Management or Statistics Certified Fraud Examiner, ACAMS, or similar accreditation SQL experience Additional Information Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate’s work location and may be may be modified in the future.
Zone A: USD $109,600 Zone B: USD $101,900 Zone C: USD $93,200 Zone D: USD $82,300
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
Healthcare coverage (Medical, Vision and Dental insurance) Health Savings Account and Flexible Spending Account Retirement Plans including company match Employee Stock Purchase Program Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance Paid parental and caregiving leave Paid time off (including 12 paid holidays) Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) Learning and Development resources Paid Life insurance, AD&D, and disability benefits Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Trellis is a full-service eCommerce agency with a single mission: make commerce simple. We help growth-focused companies succeed through strategy, design, development, and performance-based marketing services. As an award-winning, remote-first organization with headquarters in Boston, we’ve had the pleasure of helping some amazing brands succeed in the world of eCommerce and across industries such as apparel, beauty, manufacturing, sports, and many more.
As an HR Coordinator at our organization, you will play a pivotal role in ensuring the smooth and efficient functioning of our human resources department. You will be responsible for a wide range of tasks, from candidate screening to managing the onboarding process and internal project management. We are looking for an organized and detail-oriented individual who can thrive in a dynamic HR environment.
This is a part-time, variable-hour position expected to be needed approximately 20 hours per week.
Core Responsibilities:
Screening Candidates: Reviewing resumes and applications to identify qualified candidates for various positions within the organization. Conducting Qualifying Interviews: Assessing candidate qualifications and suitability for specific roles through initial interviews. Scheduling Technical/Team Interviews: Coordinating and scheduling technical or team interviews with hiring managers and candidates. Managing Onboarding and Offboarding Process: Ensuring a seamless onboarding and offboarding experience. Conducting Day One Meet and Greet: Welcoming new employees on their first day and facilitating introductions to colleagues and company culture. Managing Training Toolkit: Overseeing training resources, including certification offerings and tracking progress for employees undergoing training. Ensuring 90-Day Evaluations are Conducted: Monitoring and facilitating the timely completion of 90-day performance evaluations for new hires. Reviewing Weekly Pulse Surveys: Collecting and summarizing employee feedback from weekly pulse surveys to identify areas for improvement. Employee Announcements: Assisting in the communication of important company updates and announcements to employees. Creating/Managing Job Listings: Collaborating with hiring managers to create and post job listings on various platforms. Creating/Managing Offer Letters: Generating and distributing employment offer letters to selected candidates. Conducting Background Checks: Coordinating and overseeing background checks for new hires as required. Internal Project Management: Assisting with HR-related projects, ensuring timelines and deliverables are met. Relevant Experience:
Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in HR software and tools. Knowledge of HR best practices and regulations. Prior experience in HR coordination or related roles is a plus. Our Toolbox
General familiarity with payroll management, HRIS, and applicant tracking systems is expected. Specific familiarity with the following systems is a plus:
Slack Atlassian (Jira, Confluence, etc.) Google Workspace TeamPay Tempo Zoom We aim to provide an inclusive environment that encourages a diverse group of voices to contribute to our company. These initiatives stem from Trellis Core Principles:
Be a Source of Honesty: Communicate transparently and act honestly with our clients, teammates, and community. Engage with Problem Solvers: Recruit and retain high-quality creative and technical employees who love solving problems and are empowered to do fantastic work. Support Growth: Encourage and support the growth of our clients and teammates, even when we’ve made mistakes. Demonstrate through Results: Use results as the ultimate way to sell our ideas and capabilities.
About the team The ShowingTime+ sales team provides world-class software, media solutions and business consultation for growth-oriented real estate agents and teams. We connect with our clients through insight and energy as true partners in their business. Our goal is to help listing agents and sellers stand out from the crowd and help make the home selling and buying process a truly enjoyable one. Our team embodies the spirit of all of our core values and plays a substantial part in the success of our organization. About the role The role of the Listing Media Consultant is to introduce, educate, and acquire top listing agents and teams for the Media products channel for ShowingTime+ (ST+). LMC’s are required to prospect, cold call, handle inbound inquiries, acquire new clients and renew or upsell existing customers in the Media sales channel. The role requires a growth mindset, high level work ethic, and a consultative approach.
You Will Get To: Acquire new clients through prospecting and cold calling in markets in which we have available Media products to sell. You are the first to market selling new Media products that ST+ develops and launches for listing agents. Handle inquiries from potential prospects with a high level of integrity, skill and a positive demeanor Meet and exceed assigned sales quota Minimal in-market travel (up to 10%) Adopt the sales technology stack (Gong, Hubspot, Salesforce, SalesLoft, Genesys, etc) Conduit for providing the voice of the customer to our marketing and product team on how our products and pricing are received in the market. Partner with sales operations to ensure our sales tech and process is driving the right results and support for sales Become an expert in the competitive landscape of listings media, software and advertising in the real estate industry. Localize your knowledge of market trends and conditions, and advertising tendencies based on markets Navigate multiple browsers and programs including product demos, Hubspot, Salesforce, sales dashboards, google docs and/or Microsoft Office Suite This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $27.40 – $43.80 Hourly. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Who you are 3+ years’ sales experience Experienced presenting through Virtual Consultations (Zoom, join.me, Google Meet, etc.) Shown consistent adoption and utilization of sales tools and sales process You have a consistent track record of success in a previous sales role Has worked in a fast-paced, start-up environment and thrives on change Experience in a sales role that is passionate about generating new business and relationships You are confident, ambitious, and comfortable over the phone and via video calls High-energy, positive, “can-do” attitude High ethical values and integrity Ability to prioritize and run time effectively Excellent written/verbal communication skills Ability and willingness to travel in market, up to 1x per quarter Experience with Salesforce, Hubspot or a CRM with similar functionality Bachelor’s Degree Get to know us Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.
We are looking for a detail-oriented Quality & Compliance Coordinator to plan and execute quality assurance and credentialing activities. The Coordinator will conduct audits, gather and analyze data, own processes, and communicate quality insights and interventions to leaders across the organization. The Coordinator will report to the Associate Director, Clinical Quality.
What you’ll be doing:
Investigate and resolve behavioral health quality of care complaints and grievances Completes monitoring reports to summarize results and findings. Conducts follow-ups as required and within required timeframes. In collaboration with QA, support Quality Improvement Initiatives. Participates in the process of monitoring providers to assess contract/financial compliance, validate service documentation and billing, and behavioral health best practices. Provides technical assistance to providers, as needed. Working with the QA team, develops, updates and revises tools utilized as part of the monitoring process. Reviews and interprets data, as necessary, to assist in identifying trends Leads and/or participates in additional projects as assigned. What we expect from you:
2-4 years of experience in a healthcare, quality assurance, or startup environment Data analysis skills in Google Sheets/MS Excel (entering & formatting data, entering formulas, creating charts and pivot tables to communicate results), a plus Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks Excellent written and verbal communication skills Experience developing creative solutions to complex problems Authentic passion for eliminating barriers to mental healthcare
The target salary range for this position is $26.05 – $32.18 hourly, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values
Hypergrowth meets impact What to expect working here:
You will be held accountable to an exceptionally high bar and impact This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact You will be challenged to set and protect your own boundaries You will create processes & products that have never existed before You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And…
You get to be surrounded by some of the brightest minds in the field You get to learn and grow at an extremely accelerated pace You will experience transparency, integrity, & humility from leadership You will be empowered to constantly challenge the status quo You get the space to experiment & innovate You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly You will become more resourceful and resilient You get to be part of a winning team that opens doors in the future
Benefits provided by Spring Health:
Your Total Health:
Generous medical, dental, vision coverage available day 1 + access to One Medical 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents Flexible paid time off in addition to 12 paid holidays throughout the year $500 per year Wellness Reimbursement Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management. Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+) Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. You And Your family:
4-4.5 months of fully paid parental leave Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care. Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through:
Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively. On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company! Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in:
Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices Focus Fridays: no meetings, no distractions, just time for you to get work done. Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members. Up to $1,000 Professional Development Reimbursement per calendar year. $200 per year donation matching to support your favorite causes
Aryeo is building the next-gen platform to manage the real estate industry’s content and data. Our mission is to streamline real estate content throughout the industry – for those who generate it (photographers) and those who consume it (agents, brokers, etc). We already process over 1% of all US real estate transactions and are looking for customer focused individuals to join our rapidly growing team.
About the role
We are looking for a detail-oriented Quality Assurance (QA) Specialist to join our ShowingTime+ team and support our Aryeo customers. . The QA Specialist will play a vital role in evaluating and scoring interactions between team members and customers to ensure excellent service delivery and adherence to quality standards. The QA Specialist will also act as our new hire trainer to train and on board new hires. They will manage our knowledge base with edits and updates and ensure processes are documented. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and a passion for maintaining high-quality interactions.
Responsibilities:
Evaluate and score interactions between team members and customers, including phone calls, emails, and chat conversations.
Implement and follow standardized evaluation criteria and guidelines to maintain consistency and fairness in scoring.
Identify areas of improvement in the delivery of services and provide actionable feedback to team members, highlighting both strengths and areas for development.
Collaborate with supervisors and managers to develop performance improvement plans based on evaluation results and trends.
Collaborate with cross functional teams to ensure consistencies in expectations and resource material.
Prepare reports on evaluation findings, including trends and areas requiring attention, and present them to the management team.
Establish guidelines/benchmarks for adhoc coaching by Supervisors for low scores and recognition for high scores.
Participate in team meetings and contribute insights and recommendations to enhance the overall customer experience.
Facilitate great call model training with new hires
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $28.10 – $44.90 Hourly. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
Experience as a QA Specialist, Quality Evaluator, or similar role is helpful, not required.
Strong understanding of customer service principles and practices, along with Great Call Model
Excellent analytical and critical thinking skills, with exceptional attention to detail.
Strong communication and interpersonal skills to provide constructive feedback to team members.
Ability to prioritize and manage time effectively, with excellent organizational skills.
Proficiency in using evaluation tools and software, as well as Microsoft Office Suite.
Ability to work collaboratively in a team environment.
Experience in a customer service or call center environment is a plus.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Social Factor is always looking for great moderation talent. We’d love to hear from you if you have interest in working with us on a project or part-time basis. Our client needs are constantly changing and growing so we’d love to get to know you and understand your experience. When a match comes along, someone from our team will reach out to see if you are available and interested in pursuing the opportunity. We offer flexible schedules to fit all lifestyles. Some of our work is 24/7 so if you are an early bird or a night owl, we may have something for you!
If you are a US based, Social Media Community Moderator or are interested in learning moderation, we’d love to hear from you. We are looking for project based or part-time work moderators working in English and other languages such as German, French, Spanish, Portuguese, Korean and Japanese. The Community Moderator role will work to develop strong, growing, digital communities for some of the world’s most well-known brands as work becomes available.
All qualified applicants will be asked to complete a Community Moderation assessment upon initial screening. The purpose of this assessment provides us with a greater understanding of our community management approach and allows us to better understand your level of comprehension. Completion and passing the assessment is a requirement to work at Social Factor in this role but does not guarantee employment at any time.
Those who complete and excel during the training period will be added to our roster of trained moderators and will have the opportunity to be matched to future work.
Community Moderator Requirements:
Native-level understanding of language Deep understanding of respective language pop culture, nomenclature, cultural references, and slang Previous social media moderation experience is required and Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus Exceptional organizational and multitasking abilities Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands) Excellent spelling and grammar skills (skills test will be given for final candidates) Strong willingness to learn and think critically; a proactive approach High energy with the capability to multitask in a dynamic, rapidly growing organization Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts Knowledge of and experience with the major social media platforms: FB, Twitter, Instagram, etc. Ability to analyze social media metrics Experience with digital project management tools such as Asana, JIRA, Mavenlink, Basecamp, etc is a plus Minimum of Windows 10 and macOS 12.X Internet speed requirement of a minimum of 50 mbps
Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor’s growth, we have opportunities working with Fortune 100 and Fortune 500 companies.
Are you tech savvy? Have a passion for quality? We are looking for Data Raters to work on projects aimed at advancing AI technologies.
Main Duties:
Following the project-specific guidelines, we will ask you to research and rate e-commerce data regarding the usefulness of product filters and results.
Project Details
Start Date: ASAP Duration: 2 weeks Pay Rate: $ 15/hour Schedule: 10 -15 hours weekly; set your own schedule Employment Type: Freelance/Independent Contract Location: Remote, Canada
This work is based on project needs. Weekly hours may vary. Requirements Fully Proficient in English (Canada) Strong understanding of English Must be located in Canada Strong understanding of popular culture in English (Canada) Web-savvy and able to work in a fast-paced environment Preferably previous experience in Relevance tasks, experience with e-commerce searches/websites Excellent online research skills Attention to detail Adaptation to different instructions Performing enough research during allocated time, working within short throughputs Interests in technology hardware or other domains Reliable computer system and internet connection Ability to follow instructions in English and comply with the project conventions and rules expected by the client Must sign a Non-Disclosure Agreement to protect client confidentiality Must pass training and a required quality test before starting work $15 – $15 an hour When you join Welocalize, you have the opportunity to bring your career to the next level: … receive steady volume of work and long-term partnership {where this applies} … professional development: work on exciting projects that will empower you keep learning and growing … work with multicultural, international team with a great variety of documents and content types … 24-hour 6-day a week support from our Community team.
Description CircleLink Health® is a company of passionate clinicians, technologists and business people tackling the $600B problem of preventable chronic condition complications. Our mission is to accelerate the shift to preventative care (from status quo reactive care) through our world-class preventative care platform.
CircleLink Health is in need of an Epic expert to help our health system customers use their Epic instances to export PHI to us.
We need to create the following data exports / reports from our customers’ data. We need a professional expert to deploy to our customers to allow us to export below.
Data fields
Demographics (including e-mail and cell# if known)
All conditions (ICD10 codes ideally)
Active Primary Insurance
Active Secondary Insurance
Active Supplemental Insurance
Date of last visit (or just send patients who have visited in last 12 months)
Patient’s Provider at office
Location where patient is seen (sometimes practices have multiple locations)
Allergies
Active Medications list w/ instructions and dosage (exclude old medications)
Vitals (optional)
Accepted patient data ingestion formats:
CCDs
–
Single fields:
Numbered fields:
Requirements Experience with Epic Systems Ability to work 30+ hours per week Expert in data analytics Experience in the healthcare industry Benefits 1099 role; contractor is responsible for their own taxes and insurance Flexible work schedule Fully remote work environment Pay Rate: $60.00-$150.00/hour depending on experience This will be an ongoing project with no end date
Type of Vacancy: 1099 Contract Start Date: As soon as possible Duration: Through June 30, 2024 Location: Remote Fees: $25.00-$30.00/hour based on experience Areas of interest: Candidates with experience reviewing copyright permissions for K-12 education curriculum materials or professional development content.
Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning to achieve educational equity. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes.
We seek motivated consultants with strong attention to detail, accuracy, and accountability to enter, transfer, and review data to measure the impact of our services to teachers and students.
Join us to help Teaching Lab provide excellent professional learning and coaching experiences that reach 1 million + students each year. DUTIES AND RESPONSIBILITIES Teaching Lab collects a variety of data to understand the impact of their work, which needs to be entered, transferred, and organized in ways which will allow the team to easily analyze and report out. The Data Entry and Management Consultant will: Work closely with various departments to understand data requirements for internal and external uses Monitor and review submissions of data (e.g., coaching logs, feedback surveys, teacher surveys, student surveys) and flag items requiring additional attention Enter or transfer data, working across multiple data systems such as Google sheet/Excel, monday.com (our project management system), and/ or Canvas (our learning management system) Compile, organize and synthesize quantitative and qualitative data for presentations and reports ESSENTIAL QUALIFICATIONS Experience working in a professional/office related environment doing tasks including office support, data entry, or clerical duties Strong communication skills Highly organized with strong attention to details Strong time management skills High proficiency with Google Suite and Microsoft products. Reliable and consistently completes work in a timely manner with high quality Experience working in a remote environment Experience working in a high-paced work environment Ability to manage multiple projects DESIRED QUALIFICATIONS Experience with K-12 education context A 1099 Contractor is not eligible for Teaching Lab’s benefits and perks Data Entry and Management Consultants are guaranteed at least twenty (20) hours per week with possible expansion based on business need. The number of service hours and the specific hours are dependent on projects we have and when you are available. When contacted for services, consultants have two business days to accept the project. We strive to ensure that quality talent is selected and performs work for Teaching Lab. Due to the nature of the services provided by Teaching Lab, we engage in environments that potentially put our 1099 Contractors in close proximity to children and youth under the age of eighteen (18). Therefore, in an effort to protect the children and youth, our partners, and employees, Teaching Lab conducts background checks as part of the selection and hiring process. This includes reference checks, and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Additionally, depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. Reference checks are completed by Teaching Lab’s People & Culture team. Other background checks are conducted by our third party vendor Checkr and/or the State specific criminal background check provider.
Remote, United States Indianapolis CBO Billing Regular Full-time 1 USD $20.00/Hr. USD $22.00/Hr. 30025 Job Description Overview
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care. We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients. We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.
Responsibilities
The Associate Accounts Receivable Representative will work in the Accounts Receivable, or A/R department, within our regional business office and will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. This role is a vital position in the revenue cycle process. The ‘A/R Rep’ will function within the Center’s policies and procedures, support SCA Values, SCA Vision and SCA Mission. In return, we offer a great benefits package including health and dental insurance options, PTO, 401K, and more. All of which begin on your first day of employment.
Specifically, you will work in the Accounts Receivable, or A/R department, within our regional business office and will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. You will:
Ensure payments by primary and secondary payers and/or self-pay patients are accurate Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting Accurate and timely follow up and resolution for all accounts receivable. Meeting and maintaining cash collection metrics and goals Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures This is a fast-paced environment, which requires attention to detail, accountability, teamwork, and professional behavior and a focus that extends to patients, clients and other departments. Works closely with payer provider relations representatives Contacting insurance companies by email and/or phone to collect payments Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Com., self-pay and third-party reimbursement issues. Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution Work closely with insurance companies and third-party payers to collect revenue for surgical services performed. This role is primarily focused on collecting payments from insurance companies as opposed from collecting from self-payers/individuals.
Qualifications
Requirements for our roles:
High School Diploma or GED Denials and appeals experience Familiarity with EOB and reading medical policies from payers Healthcare experience
HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com.
Job Overview
At HungerRush, our commitment is to revolutionize restaurant services. One of our products, OrderAI, is growing rapidly and as a result, the OrderAI team is also expanding. With this growth comes added complexity. The OrderAI Call Recording Full-time Auditor plays a vital role in ensuring the accuracy, quality, and compliance of recorded calls within the OrderAI system. Attention to detail, analytical skills, and understanding of call center operations will contribute to maintaining high standards of service and enhancing customer experiences. The position will be responsible for reviewing and evaluating recorded calls, identifying areas of improvement, and providing actionable feedback to optimize performance and operational efficiency.
This is a remote role but may not be performed in the following states: California, Colorado, Maine, Minnesota, New York, Ohio, Pennsylvania, Washington D.C, or Washington. Access to an office space is available in Overland Park, KS and Houston, TX.
Essential Responsibilities and Duties
Growth Mindset: OrderAI is an ever-evolving product within HungerRush. A growth mindset and flexibility is essential to success. Call Quality Evaluation: Listen to recorded calls to assess call quality, agent performance, adherence to scripts, and compliance with company policies and procedures. Data Accuracy: Verify that information provided during customer interactions is accurate and complete, highlighting any discrepancies or errors. Performance Metrics: Analyze call metrics, such as call handling time, call disposition, order conversion rates, and customer satisfaction scores, to identify trends and opportunities for enhancement. Feedback and Coaching: Provide constructive feedback to agents and supervisors based on evaluation results, offering guidance on improving communication skills, product knowledge, and customer interactions. Documentation: Maintain accurate records of call evaluations, highlighting key observations, recommendations, and areas of concern. Reporting: Generate regular reports summarizing audit findings, performance trends, and areas requiring further attention. Experience Improvement: Provide constructive feedback to help enhance the customer experience and the product functionality. Training Support: Collaborate with training teams to develop training materials and resources based on common trends and improvement areas identified during audits. Continuous Improvement: Contribute to the continuous improvement of call center processes by sharing insights, best practices, and suggestions for enhancing customer interactions. Qualifications
Minimum Qualifications:
High school diploma or equivalent. 2 years of experience in call center operations or service-related fields. Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with call recording systems and quality evaluation tools. Strong interpersonal skills for effective communication and collaboration. Preferred Qualifications:
Certification in call quality evaluation or related field. Experience with OrderAI or similar AI-driven call center systems. Previous experience as a call center agent or supervisor. What you need for this position
Knowledge of the Restaurant/Hospitality Industry: A strong understanding of restaurant operations, customer interactions, and order-taking processes. Knowledge of Call Center Dynamics: A strong understanding of call center operations, customer interactions, and call handling processes. Attention to Detail: Meticulous attention to detail to accurately assess calls and detect inconsistencies or errors. Passion for Success: As the product grows and assignments shift, the team will be relying on your expertise to help make other ventures successful. Analytical Skills: Proficiency in analyzing call data and metrics to identify patterns, trends, and opportunities for improvement. Communication Skills: Excellent written and verbal communication skills to provide clear and constructive feedback to agents and teams. Time Management: Strong organizational skills to manage and prioritize multiple tasks and evaluations within set timeframes. Adaptability: Ability to adapt to changing priorities and evolving call center requirements. Problem-Solving: Effective problem-solving skills to address challenges and recommend solutions for enhancing call quality. Team Collaboration: A collaborative approach to work with cross-functional teams, including agents, supervisors, and training teams. Additional Information
This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.
Job Details Description DATA ENTRY OPERATOR – REMOTE Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
Must maintain a general understanding of policies and procedures Possess strong interpersonal skills using tact, patience and courtesy Maintain the ability to collect, research, organize and analyze data Possess the ability to work as a team member, but also independently at times with limited direction Successful at working in a fast-paced environment Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines Required Experience:
High School Diploma or equivalent required At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned Must be proficient in data entry skills including keyboard, mouse, 10 keypad Basic knowledge of Microsoft Office Successful candidate must be able to work the following schedule:
Monday: Starting time 2:30 am
Tuesday – Friday: Starting time 4:30 am
Must reside in one of the following states for consideration: AL, FL, GA, MO, NC, OH, TN, TX WV
Must have a Private area to work and space to set up equipment and High-Speed Internet connection.
Contingent on passing background check and drug test.
Payrate: $14.25
Perks:
Work From Home!!! Paid Training $$$ Bi-annual Bonuses to those Who Qualify*! $$$ Health Club Reimbursements Career Growth Opportunities Wear Your PJs, Holiday Gifts, Drive-Thru Lunches Exciting, Fun and Supportive Virtual Work Environment Coworkers Who Feel Like Family; We celebrate you!
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
LOCATION: REMOTE
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
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