Job Title
Clinical Communication Specialist (13395)
Functional Area
Teammate – Information Technology
City
Remote
Work Location Type
Remote
State
Remote
Employment Type
Full-time (30+ hrs/week)/FULLTIME
Description & Requirements
Press space or enter keys to toggle section visibility
Position Description & Requirements
PRACTICE OVERVIEW
Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
POSITION SUMMARY
Radiology Partners is seeking a Clinical Communications Specialist to join our CORE Team. You will be the primary point of contact for over 1,000 radiologists as well as referring physicians, technologists, caregivers, and patients. You will also be responsible for relaying urgent and non-urgent medical results across multiple hospital systems.
POSITION DUTIES AND RESPONSIBILITIES
• Problem solving for Radiologists, technologists, referring physicians, and patients from a call center environment
• Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians
• Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists to a health care professional who is accountable for the patient
• Answer general questions around reporting and tests (as appropriate and within HIPAA guidelines)
• Gather data and combine feedback on Technicians and Radiologists for quality training purposes.
• Send faxes to referring physicians
• Follow up with healthcare professionals regarding requests made on behalf of Radiologists
• Updating PACS and reporting system when appropriate
• Trouble shooting with leadership and Operations team
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
• ARRT, GXMO certifications OR Rad Assistant experience required
• Minimum 2 years Radiology technology experience required
• Medical terminology and previous healthcare experience are a must
• Prior experience with EMR and PACS systems required
• Candidates must have exceptional customer service skills
• Exceptional communication skills – verbal and written
• Technical in nature with the ability to multi-task and work independently with a high sense of urgency
• Microsoft Office Suite including Excel, Word, PowerPoint and Outlook
Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.
The hourly range for this position is $17.00 – $24.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
- : When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
