| This position is primarily focused on Navia’s client elections and import processes queues. They will act as a subject matter expert in their day-to-day activities and help staff with misc. projects. |
| Essential Functions |
- Monitor Administration emails/Salesforce queue cases and respond within 24 hours.
- Manage Triage hours; respond same day.
- Pull file receipts into import inbox.
- Pull election forms into Laserfiche.
- Work with internal partners, brokers, and clients to resolve file issues/discrepancies.
- Reaching out about file issues; saving correspondence
- Other duties/projects as assigned individually or as a team.
| Qualifications |
- Demonstrated Ability to work independently.
- Able to mentor other team members.
- Above average Excel skills (data manipulation)
- Self-Motivated work style
- High attention to detail
- Strong written and verbal communication skills.
- Approach all tasks with a customer service attitude.
Location-This is a remote
Salary-$18.00
Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA