Data Entry Clerk

As we approach the open enrollment season, we are seeking a detail-oriented and motivated Data Entry Clerk to join our team in a remote position. If you are passionate about accuracy, organization, and contributing to the healthcare industry, we would like to hear from you. As a remote Data Entry Clerk, you will play a vital role in ensuring the success of our open enrollment process. You will be responsible for accurately inputting and maintaining critical healthcare data, enabling us to deliver high-quality services to our clients and members. The Data Entry Clerk position offers an opportunity to make a meaningful impact on the healthcare experience of our community.

Requirements

  1. Typing speed of at least 6000 KPH with 90 accuracy.
  2. Knowledge of Microsoft Outlook. Excellent spelling, grammar, and communication skills.
  3. Must be able to remain seated and use a computer for most of the day.
  4. Ability to commit extensive materials and details to memory for Data Entry.
  5. Must be organized and meet daily production requirements in a fast-paced and changing environment.

Social Media Video Editor

Description
Video production agency with a focus on creating content with a big heart. They primarily create social content across their YouTube channels, as well as pitch and develop content for Twitter, TikTok and Instagram in the form of GIFs, Stories, memes and more. This is a remote position starting off with part time up to 30 hours a week which will turn into full time hours with the potential to get hired on.

Edit upwards of 20x 9×16 social videos per month with a tight turnaround time

● Edit for live events, like red carpets, with quick turnarounds

● Create and deliver 9×16 versions of long form 16×9 edits, typically with clear client direction

● Add engaging graphical design flair to videos when best for the platform

● Quality checks all final deliverables before delivery.

● Expert with Adobe Suite (especially Premiere Pro, Photoshop, and After Effects)

● Other duties as assigned

Requirements
Requirements

Must have examples of your social media edited videos.

● Minimum 3 years of experience as an editor.

● Experience editing social videos for 9×16 platforms like TikTok and Instagram

● Excellent communication skills, time management skills, and a strong work ethic.

● Great motivation to work both as a team player and independently on projects with minimal supervision.

● The ability to maintain strict confidentiality and discretion.

● Ability to work effectively under deadlines across several assignments simultaneously

● A reliable workstation with a fast computer, microphone, and webcam. Reliable internet access and power are required.

Extra bonus skills:

● Graphic design

● Experience editing for live events.

Intervention Specialist, Part-Time

Description
Position at Imagine Learning
Great Purpose. Great People. Great Opportunities.

At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best.

We also ignite career breakthroughs, with the majority of our positions being fully remote opportunities that offer you what you’re really looking for: flexible work arrangements, interesting and meaningful job responsibilities, career growth, and a supportive team.

Imagine Your Impact.

The Intervention Specialist provides targeted and intensive supports to students across Imagine Learnings small group targeted instruction in an online environment. The intervention specialist develops content with an understanding of instructional best practices for the identification and implementation of intensive student support. This position works collaboratively and cross-functionally with Synchronous Educational Services teams with the goal of helping students who have diverse needs, grow in, and demonstrate identified competencies.

Position Type: Employment options include regular, part-time position.
Compensation: Base pay is anticipated to be between $19.63 and $20.19. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
Location: This is a US-based remote position.

Envision Your Experience.

In this role you’ll have the opportunity to:

Design and deliver intensive interventions, to small groups of students, using research-based instructional best practices in an online environment.
Collaborate across internal and external teams to determine proper targeted supports.
Communicate support, rationale, and feedback to appropriate stakeholders.
Use data to drive decisions regarding strategies, instruction and paths of growth for students.
Coordinate student transitions with appropriate stakeholders.
Work effectively and efficiently within a communication process for internal and external stakeholders.
Create and communicate an intervention schedule to internal and external stakeholders.
Interface with customers via email, chat, and phone.
Research customer inquiries thoroughly to provide suggestions and resolutions.
Communicate professionally in all written and verbal interactions.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

Minimum of 2 years of teaching or academic intervention experience; or an acceptable combination of education and experience.
Active teaching certification/license is required.
Experience supporting students and educators in a blended, virtual, or online learning environment.
Understanding of student interventions best practices preferred.
Highly motivated with excellent verbal and written communication, presentation, and problem-solving skills.
Ability to generate creative solutions and provide ideas to assist students and educators with a growth mindset.
Self-starter with strong organizational and time management skills.
Ability to handle multiple priorities with demanding timeframes.
Ability to demonstrate sensitivity to the needs and concerns of others.
Ability to work collaboratively with colleagues to create a high-quality results-driven, team-oriented environment.
Willingness and ability to work flexible hours.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, online video chat, and database software.
Ability to provide a current Fingerprint Clearance Card or provide proof of application within 7 days (upon hire)

Ignite Your Career.

Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion. We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.

We offer a flexible workplace, with the majority of employees enjoying the opportunity to work from home within the US. Headquartered in Scottsdale, AZ, we also maintain offices in Austin, TX, Petaluma, CA, and Rock Rapids, IA.

Imagine Learning provides a comprehensive benefits program to eligible employees, including:

Multiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
Company-paid behavioral health coaching
15 paid holidays, including 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
15 days of accrued annual Paid Time Off (PTO)
Fertility benefits
Paid bonding leave when a new child joins your family
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer hours and annual giving events
A wide variety of professional development programs, including tuition reimbursement

eLearning Developer

We Make Knowledge Worth More.

Kajabi is an incredible place to work (if we do say so ourselves). We call our customers our Heroes because they are. We celebrate and support every one of them working to create a thriving business based on what they know and share with the world.

With our robust product features, Heroes have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and we are proud to have enabled these entrepreneurs to generate over $4.1 billion in sales from nearly 50 million customers to date.

Kajabi is at another inflection point. With over $100 million in revenue and a significant round of funding that values the company at more than $2 billion, we are writing the next chapter in our journey to build a great, enduring company that redefines the knowledge economy. Learn more at www.kajabi.com.

eLearning Developer (Contract with potential to Full-time)
The eLearning Developer is tasked with assessing and creating training content and is focused mainly on video content creation and editing. The role will report to our Senior Manager, Customer Training. We offer a flexible working schedule and are open to remote and local applicants.

The Impact you will make

Partnership: Partner with other e-learning developers, Knowledge & Training as well as cross-functional team members to confirm course specifications and resolve gaps via training needs assessments.
Creation: Utilize tools like Wistia, Mindstamp, Kajabi itself, Figma, Pendo, Rev, Webflow, BigMarker and more to build eLearning courses, live events, learning paths, resources, and/or audio and visual content that will be consumed by our Kajabi customers (and our team).
Design: Utilize UI/UX best practices as well as adult learning theory principles to develop highly engaging landing pages, web copy, email funnels, feedback loops, and general learning experiences for varying audiences throughout the customer journey. Develop learning deliverables in various engaging formats (e.g., courses, games, videos, quizzes, etc.)
Optimization: With data in hand, the E-Learning Developer will partner with the their manager, teammates, and cross functional partners to proactively iterate on course delivery and continually improve their programs and delivery styles. They will also build and optimize processes in partnership with Operations and cross-functional teams to document, record and otherwise capture the customer’s journey with training at Kajabi.
Project Management: Plan, manage, and produce content and courses on time and align those programs with an overall learning outcomes strategy in an ever-changing, fast-paced environment. Address changes and feedback to course deliverables in a timely manner. Align and manage cross-functional relationships to ensure the completion, delivery, and success of each project
Measurement: In partnership with the Knowledge & Training team and other cross-functional teams, measure, evaluate, and report on training outcomes based on Kajabi and team business objectives
Attributes for Success

Bachelor’s degree or equivalent combination of experience and education that enables performance for this position (1-2 years of experience across instructional design, training delivery, content management, and project management)
Great project management skills
Demonstrated record of developing engaging training content for an audience with varied ability; Ability to untangle unique or complex workflows; Comfortable learning and trying new software; Experience in marketing copywriting; UI/UX design experience; Landing page optimization experience
Bonus if you have

Bachelor’s degree and equivalent combination of experience and education that enables performance for this position (1-2 years of experience across instructional design, training delivery, and project management)
Kajabi Team Benefits Package

Company paid premiums for medical, dental and vision insurance for self and family
Company sponsored HSA account
Company 401K, 100% match up-to 6% of employee contributions
Equity
Flexible vacation policy
Telecommuting
Educational Allowances
Fitness incentives package
Company funded mental health resources
Wellness perks
Casual Dress

Senior Customer Support Quality Assurance Specialist

Truework is on a mission to create trust in every financial transaction. This is why we build products that enable businesses and consumers to regain control over how their sensitive financial information is shared online. Our platform empowers lenders to complete employment and income verifications quickly and accurately while enabling organizations to automate the verification process and ensure the privacy of their employees’ personal data. On the consumer side, we are giving employees unprecedented visibility into how their professional information is shared between third parties such as banks, mortgage lenders and employers. We believe increasing data transparency and returning data controls to the consumer are two crucial steps toward improving the health and safety of the internet as we know it.

At Truework, we are hyper-focused on building products that enable businesses and consumers to regain control over how their sensitive information is shared online. Our platform and services empower lenders to complete verifications quickly and accurately while enabling organizations to automate the verification process and ensure the privacy of their employees’ personal data. On the consumer side, we are giving employees unprecedented visibility into how their professional information is shared between third parties such as banks, mortgage lenders and employers. We believe increasing data transparency and returning data controls to the consumer are two crucial steps toward improving the health and safety of the internet as we know it.

We are looking for a Senior Customer Support Quality Assurance Specialist to join our team!

Develop a highly effective quality assurance program for onshore and offshore Customer Support teams, ensuring customers receive diamond-level service from our team.
Build high-quality onboarding and continuous enablement programs for onshore and offshore Customer Support teams, improving our ability to scale rapidly and support customers consistently as Truework launches new and improved products.
Become a hands-on subject matter expert on our Truework product functionality, features & use-cases and Customer Support workflows, ready to jump in immediately and ensure department KPIs are met.

At Truework, you would be responsible for:

Training Program Development and Automation:
Utilize automation tools to optimize training programs, ensuring the highest quality while minimizing resource utilization.
Collaborate with the Head of Customer Support to identify and outline training needs for support specialists.
Feedback Analysis and Improvement Strategies:
Analyze customer feedback to identify recurring patterns and areas for improvement in customer interactions.
Develop strategies to enhance customer support specialists’ performance based on analysis results.
Training Material Creation and Delivery:
Craft comprehensive instructional documents and manuals to guide support specialists in various customer interaction scenarios.
Conduct both group and individual training sessions, tailoring content to address performance gaps and customer feedback.
Support Standards and Quality Management:
Develop and maintain internal quality standards for customer support and call center operations.
Review and evaluate a subset of support agents’ interactions using quality assurance software, providing constructive feedback and facilitating improvement discussions.
Performance Monitoring and Reporting:
Monitor and evaluate inbound and outbound interaction quality, tracking issues and analyzing results.
Create detailed reports reflecting support performance metrics (CSAT, AHT, FRT, QA) and communicate performance to higher management.
What we’re looking for:

5 years prior experience in customer service, quality assurance, and learning & development
Zendesk Support (minimum 2 years as an Admin), Google Workspace, Looker, Tableau or other data analytics or quality assurance software
Prior experience working in a remote work environment
Prior experience working cross-functionally with operations and engineering teams
Prior experience being directly responsible for using data to prioritize learning & development and quality assurance programs with competing interests or goals, from design to implementation.
Bonus: Prior experience designing and managing training programs using learning management software.
About your team at Truework and who you will work with:

Manager:
Tonya Strickland, our Senior Customer Support Manager who heads up the Customer Support team at Truework
Team:
Ben Bullitt, Senior VP of Operations and Support
Kendall Feezor, Customer Success Leader – Working together to ensure Truework’s enterprise customers consistently receive diamond-level support.
Sambhav Jain, Product Leader – Working together to ensure Customer Support specialists become subject matter experts on Truework’s key product offerings.
Cash Compensation:
Our cash compensation for this role is targeted at $38.00 – $42.00 per hour for candidates based at our hubs in New York City & San Francisco. For remote candidates not located in these hubs, this role is targeted at $27.00 – $38.00 per hour. Final offer amounts are determined by multiple factors including candidate expertise and may vary from the amounts listed above.

Benefits

Flexible PTO policy
Learning & Development stipend
Health, Dental, Vision, Life Insurance, STD, LTD
Equity
TruePerks
Commuter, FSA, HSA
401K plan

Benefits Assistant (Temporary – Part time)

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!

Be a part of something exciting, as we are disrupting the restaurant industry! Restaurant365 is the leading provider of restaurant software solutions. We are looking for that “special ingredient” to join the people team as you manage and own the front of the house. As the Office Manager, you will have full autonomy to help invest in our epic culture. You are invited to bring your authentic self into the Irvine office where we provide flexibility, a creative space, and a rewarding environment. Helping restaurants thrive is our passion; if you are looking for a place to Relentlessly Seek Greatness, we want to hear from you!
How you’ll add value:
Provide administrative support with the highest level of confidentiality and professionalism
Work independently or with others to complete special projects through software programs such as PowerPoint, Excel, ADP.
Assist with People Team initiatives
Additional duties may be assigned when necessary
Must be able to work Pacific time
Hourly Role: $30 per hour
6 Month Assignment
What you’ll need to be successful in this role:
2+ years of administrative experience
Discretion, integrity, and confidentiality
Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency and little or no supervision
Proficient in Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel; knowledge of Adobe suite preferred
Capable and confident communicator with a strong positive personal presence; possess highly effective communication skills; must be approachable, hardworking, and enthusiastic
Must be customer service oriented, a team player, and very responsive to needs and requests of others
The ability to be adaptable, flexible, and dependable is a must
Why join our amazing team?
We’re a community that prides itself in creating innovative solutions and producing quality work
Our product is the secret ingredient that makes a real difference to restaurants nationwide
The open concept work environment that we’ve created is causal, collaborative, and cultivates communication

BI-Remote

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

Accounts Coordinator (part-time, remote)

POSITION TITLE: Accounts Coordinator (Remote) – Unlock Your Potential!

Are you ready to embark on a dynamic journey with us?

About Us:

Join our forward-thinking team as an Accounts Coordinator in a remote capacity. We’re not just a company, we’re a community dedicated to excellence. As an Accounts Coordinator, you’ll play a pivotal role in our operations, ensuring the precision and efficiency of our accounts management processes.

Why Choose Us?

Flexibility Meets Potential: Embrace the freedom of remote work with a competitive hourly rate of $25 for up to 29 hours per week. Plus, envision a future where this role blossoms into a full-time position with enticing benefits!

Responsibilities:

Collaborate for Success: Work hand-in-hand with the K-12 Connect Director of Client Services and Account Executives to streamline processes and support contract management, providing vital support to schools and families.

Empower Growth: Assist Account Executives in managing current contracts, making a direct impact on the growth of our organization.

Be the Backbone: Support the crucial task of K-12 Connect tutor scheduling, ensuring a smooth educational journey for all.

Champion Accuracy: Update data, track forms, and monitor reports to maintain an accurate and efficient accounts system.

Connect and Communicate: Be the hub of information, keeping our team and stakeholders updated with clear and concise communication.

Exemplary Service: Provide exceptional customer service to both clients and tutors, ensuring their needs are met with professionalism and care.

Drive Initiatives: Develop and support special projects and other exciting ventures within K-12 Connect, leaving your mark on our progress.

Requirements:

Tech-Savvy Pro: Excel, Google Sheets, and Google Drive should be your playground – showcase your technological prowess!

Master Multi-Tasker: Demonstrate excellent project management skills, attention to detail, and the ability to handle multiple tasks with finesse, even under competing priorities and deadlines.

Service Superstar: A strong background in customer service is a must, ensuring our clients and tutors feel valued and supported.

Communication Maestro: Showcase outstanding writing, organizational, and communication skills – the cornerstones of success in this role.

People Person: Possess strong interpersonal and decision-making skills, fostering healthy relationships within our community.

Discretion and Diplomacy: Maintain a high level of confidentiality, resolve conflicts effectively, and handle employee relations with confidence and poise.

Join us in reshaping the future of education. Apply today and unlock your potential!

Billing Analyst

Here at CARS, we are constantly developing technology that innovates how customers and dealers buy and sell their vehicles. In 1998, we invented the car search with Cars.com and revolutionized the way the industry does business. Now, we bring that same boldness, energy, and drive to optimizing solutions across our brands every single day. We are constantly creating new possibilities, traversing uncharted routes and welcoming challenges along the way.

No one ever travels alone here: at its core, CARS is collaboration. Whether it is within individual teams, across departments, or the company at large, our employees support one another across every dimension of life at CARS. We operate as a collective, utilizing all of our diverse strengths to approach problems from every single angle, united by our award-winning company culture and our mission to make car shopping the best experience possible.

As a U.S. News & World Report Best Company to Work For in 2024, we’re obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade.

ABOUT US:

Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.

DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the industry, we want to meet you. Apply today!

Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater. Want to learn more?

ABOUT THIS ROLE:

We are seeking an outstanding, talented individual who aspires to apply their intellect, talent, drive, and creativity to be a member of our Billing team.  If you thrive in a changing environment and one that values process improvement, scalability, and input then we have a match!

  • Execute the billing processes for all billable transactions from start to finish
  • Ensure the accuracy and completeness of all billing transactions
  • Monitor and complete changes/updates to all clients’ orders and accounts 
  • Proactively collaborate with internal and external teams to identify business issues and quickly develop a resolution
  • Prepare ad hoc reporting for clients, management, and auditors
  • Data analysis and reconciliations
  • Perform other duties as assigned by management
  • Ability to work extra hours, specifically during the billing close cycle and for any ad hoc projects. Flexibility in working hours is a must.
  • Analyze process and business workflows and develop solutions to prevent delays, backlogs, inefficiencies and minimize internal control issues. Be an active participant in developing solutions for complex problems.  Demonstrate ability to identify risks.

ABOUT YOU:

  • Detail-oriented and able to multi-task in a deadline-oriented environment
  • Ability to see trends, identify inefficiencies, and make recommendations for improvements via business process or technology enhancements
  • Ability to work independently to resolve problems successfully with clients and internal teams
  • Analytical and critical thinking skills
  • Ability to develop an expertise in the business we support
  • Excellent organizational and time management skills
  • Excellent communication skills both verbal and written 
  • Ability to navigate through ambiguity
  • Potential to learn, use, and navigate file sharing programs, such as Google Docs and drives
  • Experience with Salesforce preferred
  • Intermediate Excel skills (Pivot Tables, VLOOKUP)
  • Working knowledge of Mac computer interface

Required Interpersonal Skills:

  • Confidentiality, as you will be working with privileged corporate information
  • Dependability
  • Ability to work in a team environment

Qualifications:

  • Bachelor’s degree or equivalent experience

Benefits & Perks*:

  • 18 days of paid time off, plus select paid holidays
  • Paid Volunteer Day
  • Robust Health Insurance Options: BCBS, Delta Dental, EyeMed
  • 401k plan with company match
  • Subsidized internet access for your home
  • Peer-to-Peer Bonus program
  • Subsidized gym membership
  • Parental Leave
  • Life & Disability Insurance
  • Tuition Reimbursement

APPLY HERE

Accounts Payable Specialist

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.

Founded by former Zillow executives, Pacaso has secured more than $215 million in growth financing and is valued at $1.5 billion. In March 2021, Pacaso achieved unicorn status (a valuation of $1 billion) faster than any other company in the United States. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more. 

About the Role:

Pacaso is scaling and we are looking for a seasoned Accounts Payable Specialist to assist us in managing our vendor invoices and payments as we grow. As a member of our Finance & Accounting team, you will own all aspects of accounting support at Pacaso. You’ll have full responsibility over all invoices for Pacaso and its subsidiaries, and ensure all invoices are paid to our vendors in a timely manner. Additionally, this role will be responsible for ongoing vendor maintenance, and  reconciling A/P reports on a monthly basis. This role will be critical in ensuring we grow in a well-maintained manner. 

This is an excellent opportunity for someone who is a self-starter, who values autonomy, but also has a customer service mindset and a strong attention to detail.

What You’ll Do:

  • Process approximately 500-800 invoices per month, with growing volume
  • Vendor maintenance including new setup, electronic payments, collection of proper documents such as form W-9 and certificates of insurance
  • Code invoices appropriately and ensure proper approval
  • Work with vendors and Property Manager to reconcile issues related to invoices and payments
  • Reconcile A/P reports monthly

You’d be a great fit if you have:

  • Excellent written and verbal communication skills
  • Customer-Service mindset 
  • High level of attention to detail, with the ability to work quickly and accurately
  • High level of comfort working in a fast-paced, high volume, and deadline-oriented environment
  • Experience in various software such as Quickbooks, Rent Manager and corporate ERP systems
  • BA/BS/AA degree in accounting, bookkeeping or similar AP certification program with 1-2 years of accounts payable experience
  • 5-plus years of direct work experience in accounts payable may be substituted for education degree
  • International experience preferred, but not required
  • Experience with NetSuite and AvidXchange a plus

You’ll love working at Pacaso because of our …

  • Amazing remote-first team and culture.
  • Competitive salary and stock options.
  • Unlimited, flexible PTO for exempt employees.
  • Excellent medical, dental and vision insurance.
  • Sponsored memberships to One Medical, Ginger and Carrot.
  • 401(k) to help you save for the future.
  • Paid maternity and paternity leave.
  • Generous home office stipend and monthly cell phone reimbursement.
  • Quarterly remote team building events and L&D opportunities.

APPLY HERE

Writer, AfroTech

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity Inc. is seeking a dedicated and skilled Writer to join our team at AFROTECH. As a Writer, you will play a crucial role in shaping our daily news coverage. You will be responsible for crafting well-written, accurate, and engaging content, helping to maintain our high standards of journalism.

This is a 1099 contract role that reports to the Assistant Managing Editor, AFROTECH.

Contractors will be responsible for providing their own equipment, including but not limited to laptop computers, cell phones, or any other electronic equipment required to perform their role.

Responsibilities:

  • Craft 3-4 well-researched, engaging, and informative stories per shift that highlight the achievements, innovations, and challenges within the Black tech and entrepreneurial ecosystem
  • Keep a vigilant eye on the tech landscape and social media platforms to identify emerging trends, breaking news, and noteworthy events that deserve our audience’s attention
  • Develop thought-provoking and insightful questions to conduct interviews with professionals, entrepreneurs, innovators, and thought leaders within the Black tech community
  • Pitch and develop original content ideas that showcase unique perspectives, deep dives into tech-related topics, or compelling feature pieces
  • Diligently flag and file stories and maintain well-organized records of sources, references, and research materials to facilitate collaboration with editors and fact-checking processes

Qualifications: 

  • Education: B.A. in journalism, communication, or a related field
  • Required Experience:
    • 1-2 years of experience writing and reporting for a digital news publication
  • Preferred Experience:
    • Previous experience in news writing, editing, or journalism
  • Technologies: Fluent in Microsoft Office, Google Suite, Asana, and/or comparable project management suite
  • Additional Qualifications:
    • Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility
    • Comfort with ambiguity and a proven love for transforming unorganized/complex data into rigorously structured, insight-oriented solutions
    • High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
    • Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats 
    • Naturally detail-oriented, with an obsessive need to document and communicate findings
    • Knowledgeable of tech, business, and innovation news, especially related to the Black community

Details: 

  • This is a contracted remote, U.S.- based role. 
  • Candidates must be authorized to work in the U.S.
  • Candidates must be available to work in alignment with the Eastern Time Zone. 
  • The pay rate for this role is $25 per news piece and $55 per feature. 

APPLY HERE

Spanish Fact Check Reporter

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

USA TODAY is seeking a reporter fluent in Spanish and English to join its Fact Check Team. This reporter will investigate viral Spanish-language misinformation on social media, debunking falsehoods and elevating truthful information. This is an exciting opportunity to work with a talented team of journalists who set the record straight by telling readers what’s true and how we know that.

The ideal candidate would have a strong background reporting across a variety of subject areas. Fact-checking experience is a plus but not required. Fairness, accuracy and excellent news judgment are paramount, as are strong critical thinking, research and time-management skills. The reporter should also be a team player capable of working collaboratively with editors and reporters throughout our news operation.

We’re looking for someone who is comfortable tackling fact checks on a wide variety of topics, able to move nimbly between claims on health, politics, criminal justice and whatever else is viral and misleading.

This position is remote and can be based anywhere in the U.S. except Alaska & Hawaii. Hours are flexible but should primarily take place during traditional office hours.

Job Level: Reporter II

Minimum Salary: $62,000

Responsibilities:

  • Identify claims that are spreading widely and involve worthwhile topics.
  • Research every story fairly and thoroughly.
  • Write fact checks that are clear, succinct, transparent and unimpeachably fair.
  • Work with editors to evaluate what’s working and what’s not and develop ongoing plans to better satisfy team and audience needs.
  • Provide great customer service, helping readers find answers and solutions.
  • Perform other duties as necessary.

Requirements:

  • Fluent in Spanish.
  • Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
  • 5 years of experience in journalism.
  • Strong critical thinking skills.
  • Solid news judgment.
  • Knowledge of AP style.
  • Strong planning, organizational and time management skills.
  • Understanding of metrics, social media and SEO.
  • Self-motivation and self-direction.
  • Strong collaboration and communication skills.
  • Employment is contingent on passing a post-offer pre-employment background check.

Application Instructions:

We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:

  1. Your resume – one to two pages.
  2. A cover letter that outlines how you would approach the job.
  3. Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.

The hourly rate for this role will range between $29.81 and $38.70.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable. ​

APPLY HERE

Processor, Intake Assumptions

The intake processor will be responsible for reviewing all assumption requests received in the team queue and inbox, provide general information regarding the assumption process to borrowers, and complete intake processing for all loan types.

Essential Job Duties and Responsibilities include:

  • Provide general information regarding the assumption process to current and assuming borrowers.
  • Perform application/processing intake tasks such as, but not limited to, ordering the VOE, Escrow Analysis, ordering Fraudguard report, reviewing Neighborhood Watch, order Certificate of Eligibility, etc.
  • Review all incoming documents received from borrowers and applicants.
  • Manage the assumption queue daily and complete all requests within the required timeline.
  • Stack documents in system of record to prepare file for underwriting review.
  • Data entry into the Loan Origination System.
  • Manage the assumption inbox on a daily basis. Respond to emails in a professional and accurate manner.
  • Maintain regular and punctual attendance. Comply with all company policies and procedures.
  • Performs other related duties as assigned.

Education and/or Experience

  • High school diploma required.
  • 2-4 years’ experience in the mortgage industry, 2 years is required, some College/Associates Degree or equivalent from two-year college or technical school preferred or equivalent combination of education and experience.  Proficient in Excel, Adobe Acrobat and knowledge of various file formats.

Supervisory Responsibilities:

This position is an individual contributor.

Language Skills:

Ability to read and interpret documents such as policy and procedure manuals, safety rules, operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.


Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and solve a variety of concrete variables in situations where only limited standardizations exists. Ability to intemperate a variety of instructions furnished in written, oral, diagram, or schedule form.

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Job Responsibilities:  

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization. 

APPLY HERE

Senior Member Support Specialist – Social Media

WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

Who we are

The role of the Senior Member Support Specialist is to directly engage with current and potential members to provide guidance, support, and motivation through Social Media channels and internal community message boards. Assisting members with program, membership, and technical inquiries. 

What you will do

Customer Service:

  • Serve as a company ambassador, taking ownership of member issues and/or questions. Escalating  issues to the appropriate team and ensures prompt follow up accordingly to provide full member resolution.
  • Deliver a “best-in-class” member support experience to drive satisfaction and brand loyalty
  • Establish rapport with members by creating a personalized experience through active listening to understand members’ personal wellness and weight health goals to provide tailored recommendations and encouragement.
  • Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring member needs are fulfilled in a timely and satisfactory fashion.
  • Handle high stress interactions and situations and is able to de-escalate appropriately using empathy and ownership.
  • Have expert knowledge and understanding of WeightWatchers, including program, in-app experience, and studio offerings..
  • Troubleshoot and problem solve technical issues or concerns for members by providing solutions, recommendations, gathering of sensitive information, and/or detailed app information with a sense of urgency while using a positive and empathic approach at all times.
  • Be adaptable and willing to learn new tools, technologies, and program innovations.

Social Media/Community:

  • Follow brand voice guidelines when responding quickly and professionally to social channel engagements through our aggregated platform and organically (as needed) on Facebook, X, Instagram, YouTube, Tik Tok, and other platforms.
  • Fuel engagement on social media platforms by interacting with our community through positive and informative comments
  • Assist on all social media campaigns and initiatives, providing insight to member response through tagging and organic channel monitoring
  • Proactively identify social trends and/or sentiment shifts, escalating to proper stakeholders when needed
  • Complete thorough review of social media posts to ensure that all inappropriate content is removed in a timely manner
  • Serve as a brand expert, providing accurate and effective responses for paid ads to support new member enrollment 
  • Moderate internal member community, Connect
    • Review and respond, when appropriate, to member posts and comments
    • Review all flagged content to ensure adherence of community guidelines, remove content as needed.
  • Alert stakeholders in situations where significant harm or distress is disclosed on social media or Connect community

Who you are

  • 5+ years of experience in a high-volume customer service position, or equivalent
    • 1+ years of professional experience within Social Media channels (Facebook, Instagram, X, TikTok)
  • Exceptional interpersonal, verbal and written communication skills
  • Thrive in a collaborative team environment, while also able to work independently
  • Possess a growth mentality, eager to adapt and be flexible in an ever-changing environment
  • Strong comprehension skills with the ability to recognize and resolve issues, while maintaining a consistent brand voice
  • Superior organizational, communication, and time management skills
  • Strong emotional intelligence and resilience
  • Proficiency in G-suite and/or Microsoft Office and other web-based applications
  • Ability to work a flexible schedule including evening, weekends and holidays 
  • HS Diploma/GED equivalent

Preferred Qualifications

  • Proficient German and/or French language skills, both written and verbal
  • Proficiency in CXM platforms (Sprinklr, Conversocial, Hootsuite..)

APPLY HERE

DIGITAL CONTENT COORDINATOR

Hyatt seeks an enthusiastic Coordinator to join our Digital Content Operations team. In this role, you will be collaborating closely with the broader Content Operations team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

 

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

 

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

 

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

 

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedule and location

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

 

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

 

The Role

This individual will be responsible for day-to-day website content workflows, as part of a team of digital content editors, who support Hyatt hotels globally. The coordinator will be responsible for ensuring adherence to brand standards for all requests and projects and curating strong content while consistently maintaining SEO best practices. The role will include a mix of supervised tasks and independent work in the content management system. This individual will report to the Manager, Digital Content Operations.

•Oversight of day-to-day website content workflows and handling questions/requests through the central ticketing system

•Supporting promotion placements on Hyatt.com platforms

•Ensuring adherence to brand standards for all requests and project

•Curating strong content while maintaining SEO best practices

Qualifications

Experience Required: 

•1-2 years in a functional digital content management role

Experience Preferred: 

•Bachelor’s degree or equivalent in communications, business, or other related

•Certifications/Experience related to Content Management System/Search Engine Optimization system training (Adobe Experience Manager, seoClarity, etc.)

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

APPLY HERE

SEO & Updates Editor

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, Shadow & Act, AfroTech & Talent Infusion, 21Ninety, Travel Noire, and Home & Texture. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary: 

Blavity Inc. is looking for an SEO & Updates Editor to help execute on our content strategy. This position is for a full time employee who will be responsible for maintaining and expanding our library of evergreen content, identifying new areas of opportunities for search, as well as ensuring that every article is well structured and optimized for search. The ideal candidate has digital publishing experience, great writing skills, an eye for detail and the ability to perform keyword and competitive research for editorial brands.

This role will report directly to the SEO, Associate Director.

Responsibilities: 

  • Write and manage a team of writers
  • Copy edit and review written articles to ensure that content follows SEO best practices, is structured and well optimized for search performance
  • Perform competitor analysis, SERP analysis and keyword research to identify content gaps and areas of opportunity
  • Manage the evergreen content update process, inclusive of but not limited to, scouring our content library for evergreen opportunities, providing update notes and tracking updated content as needed
  • Ideate SEO content ideas to editorial stakeholders
  • Monitor and report on the effectiveness of SEO strategies and make data-driven recommendations for improvement
  • Stay up-to-date on new industry trends and Google’s web standards, and communicate them to stakeholders as needed
  • Support SEO editorial projects as needed

Qualifications: 

  • Education: Bachelor’s Degree
  • Required Experience:
    • At least 2 years of experience working in editorial (and organic search) at a digital media publication 
    • Passion for digital publishing, SEO, and content strategy
    • Familiarity with competitive SEO tools (Semrush, Google Trends); Google Search Console and Google Analytics is a plus
    • 2+ years experience using WordPress (or other content management systems) to author, publish, and edit content.
    • An online writing portfolio demonstrating exemplary writing, editing and SEO skills.
  • Preferred Experience:
    • 2+ years writing to acquire customers via Google Search.
    • Proficient with keyword research, on-page SEO, and content marketing best practices.
  • Technologies: Fluent in Microsoft Office, Google Suite, Asana, and WordPress CMS 
  • Additional Qualifications:
    • Excellent organization and time management skills, with the ability to manage multiple projects simultaneously.
    • Ability to work collaboratively with a positive and can-do approach.
    • Comfortable performing research to ensure our information is accurate and as useful to readers as possible.
    • Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility.
    • Motivated to work hard in a fast-paced environment.
    • Excellent communication and analytical skills; willing to wear multiple hats. 
    • Stay up-to-date with the latest SEO trends and algorithms and adjust content accordingly.
    • A healthy appreciation of GIFs and Black culture.

Details: 

  • This is a fully remote role, U.S.- based role. Occasional travel may be required. 
  • Candidates must be authorized to work in the U.S.
  • Candidates must be available to work in alignment with the Eastern Time Zone. 
  • The annual salary for this role is $65,000.

APPLY HERE

Visual Interpreter PTE

Description
Aira is visual interpreting.

We are an assistive technology company on a mission to remove barriers and make the world more accessible. We operate 24/7/365 in three languages worldwide and provide service wherever there is an internet connection.

Our service is live, human-to-human professional assistance for people who are blind or have low vision. Using the powerful combination of a camera and the Aira app on someone’s device of choice, a professionally-trained visual interpreter will assist by visually interpreting what is in the camera’s view or on screen, from describing to reading, from explaining to navigating – just about anything, safely and securely.

Aira is used in any industry – such as higher education, technology, retail, healthcare, transportation, and more. Our robust and growing network of partners committed to inclusion and accessibility includes airports, banks, major software companies, financial firms, retailers, and universities. With millions of calls to date, our visual interpreters empower individuals to overcome accessibility barriers every day by providing live, on-demand access to visual information.

By joining this organization, you will have a major impact on the lives of the millions of people worldwide who are blind or have low vision.

The Visual Interpreter is the most essential component of our service, often considered the ‘secret sauce.’ As the world’s only certified visual interpreters, Visual Interpreters are top-tier professionals dedicated to delivering an exceptional experience for members of the blind and low vision community.

As a Visual Interpreter, using our proprietary technology platform, you will answer live video calls from our blind and low vision customers. You will then assist, one at a time, with real-time tasks in countless unique scenarios. Please note you will not be on camera during these live video calls.

From assisting with daily personal routines to professional activities to navigating a dream journey around the globe, Visual Interpreters focus on providing live, personalized support for each customer’s unique requirements during live calls. Here is a to show what the role encompasses and what it’s like to be a part of Aira.

Working as a Visual Interpreter is unlike any other job. We’ve developed our own training and certification process to ensure you’ll be ready and able to assist our customers accomplish any task. While our paid training will expand your communication skills, teach you to use a mix of third-party tools and proprietary technologies, and polish your customer service skills, it’s the actual real-world calls that will challenge and shape your worldview.

Objectives of this Role:

Embody the Aira brand by always being helpful, consistent, creative, and kind.
Provide exceptional customer experience by utilizing training and tools (proprietary and third-party) efficiently and accurately to support blind and low vision customer needs.
Contribute to the organization’s growth and success by being a core member of the Aira team by supporting other Visual Interpreters.
Continue to learn and develop extensive visual interpreting capabilities via ongoing education and training.
Responsibilities:

Clearly and accurately present on-demand visual information to blind and low vision customers.
Consistently answer calls while scheduled.
Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
Engage and support the team by participating in team-building exercises, making helpful suggestions, encouraging other Visual Interpreters, and contributing to overall organizational growth and development.
Maintain strict data privacy standards and confidentiality.
Maintain regular and consistent attendance and punctuality.
Follow all of Aira’s policies and procedures. Adhere to Aira’s values, beliefs, and principles.
Anticipate Explorers’ needs and provide exceptional customer experience.
Seek and act on constructive feedback; apply learnings from others to enhance your own abilities.
Demonstrate the ability to adapt to uncertainties or changing priorities and various types of calls and situations.
Work effectively with all people equitably regardless of race, color, national origin, religion, sexual orientation, physical or mental disability, age, veteran status, or marital status.
Make timely and quality decisions, and improve productivity and efficiency by drawing on experience and data to anticipate potential problems before they arise.
Develop and maintain effective working relationships with team members and Explorers (the name we use to refer to our customers).
Set high standards of performance for self and others.
Assume responsibility and accountability for completing assignments and tasks successfully.
Responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Follow the Visual Interpreter Code of Professional Conduct

Requirements
Key Skills and Qualifications

The Visual Interpreter:

Is an enthusiastic, eager, and articulate communicator.
Is mission-driven, and has innate problem solving skills.
Adapts well to new technological systems and processes.
Is comfortable using PCs, Macs, smartphones, applications, and online platforms.
Has strong spatial awareness and a keen sense of direction, with the ability to orient themselves well using 2D and 3D maps and visual cues.
Has strong investigative research skills and is tenacious in the pursuit of information.
Utilizes creative problem-solving skills and thrives under pressure.
Possesses a strong vocabulary and knows how to utilize descriptive language effectively.
Has a strong attention to detail.

Qualifications:

A high school diploma or GED equivalent.
Be 18 years of age or older.
Fluent in English.
Right to work in the United States
A private workspace with no background noise, that is free from family, friends, pets, visitors, etc.
A computer system that meets our required technical specifications:
Minimum of 8 GB RAM
Windows or Mac computer using Windows 11 or Mac OS High Sierra (no Chromebooks)
Use of headphones with a noise-canceling microphone attached. It must be wired while taking calls.
Minimum internet speed of 25 Mbps
Must additionally complete Aira Agent Prescreen and Aptitude Test
Minimum Schedule Requirements:

Minimum 25 hours a week
Preferred Qualifications:

A background in customer service, a call center environment, or technical support.
Experience working with people with disabilities or with accessibility technology.
Knowledgeable of the full range of accommodations used by the blind and low vision community (e.g. JAWS).
Bilingual in French or Spanish (spoken and written conversational proficiency).
Aira’s Values

We are powered by people
We pursue excellence & hold ourselves accountable for results
We embrace change and agility
We act with integrity, transparency, dignity and respect
We are champions of inclusion, diversity and accessibility

Aira’s Operating Principles

Agility: We reconsider priorities and solutions when presented with new information, scenarios, and opportunities.
Focus: We operate with a plan, based on our roadmap and aligned to our priorities.
Diversity: We embrace a workplace that celebrates personal differences and the way those differences make us all stronger.
Scalability: We expect and demand repeatable, documented processes to replace ad-hoc operations, so we can scale growth and support career movement.
Fiscal Responsibility: We make financial (or investment) decisions using radical optimism coupled with disciplined, fiscal conservatism.
Transparency: We (Employees and Agent Staff) engage in open, honest, and direct, 2-way communication because we trust one another.
Corporate Social Responsibility: We support the community in matters related to health, employment and independent living. This includes making our service available as broadly as possible to support these commitments.
Benefits
$20 base rate 4:00am – 12:00pm PST
+$1 Swing 12:00pm – 8:00pm PST
+$2 Nights 8:00pm – 4:00am PST
+$3 Weekends 8:00pm Friday – 4:00am Monday PST
$400 Annual technology stipend
Paid sick leave
Paid training
100% remote work – always was, always will be
Supportive, integrated team environment with ongoing development opportunities

Auditor, Claims

JOB SUMMARY
The Claims Auditor is responsible for maintaining the execution of pharmacy claims auditing to detect and resolve client fraud, waste, and abuse (FWA) accurately. This position has no direct reports. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.
JOB RESPONSIBILITIES
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform analysis of prescriptions and other pharmacy related documentation to verify accuracy and validity of billed claims. Accurately document findings.
Research and analyze data related to pharmacy claims independently
Adhere to quality and productivity standards per department procedures
Maintain dashboard assignments in timely manner according to inventory
Identify and refer pharmacies with billing and/or documentation concerns to Special Investigations Unit for additional corrective action
Compile documentation in relation to pharmacy claims audits as it relates to departmental activities
Maintain accurate documentation of pharmacy audit (or project) progress in order to provide accurate and timely feedback to supervisory personnel
Accurate maintenance and organization of contact database and audit documentation
Communicate with doctors, pharmacies and patients, according to audit needs
Assist with research and assembly of reporting documents for clients, CMS, and internal use
Participate in Continuing Education training and webinars to enhance working knowledge of health care FWA
Develop and report department audit results
Other duties as assigned
REQUIREMENTS:

High school diploma or GED
Certified, Licensed, or Registered Pharmacy Technician
Pharmacy technician experience
Proficient in Microsoft Office and industry related software programs
Strong attention to detail and accuracy
Effective verbal and written communication skills
Ability to exercise considerable judgement, maintain confidentiality, and act in diplomatic manner
An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute
A decisive individual who possesses a detail oriented perspective
Sound technical skills, analytical ability, good judgment, and strong operational focus
Ability to work with peers in a team effort
Demonstrated ability to manage multiple priorities and deadlines
A well-organized and self-directed individual who is able to work with minimal amount of supervision
Capability to efficiently complete tasks in a fast paced environment
Ability to work extended hours, weekends, and holidays pursuant with industry demands
PREFERRED QUALIFICATIONS:

Bachelor’s degree in health administration, health sciences or related field
Demonstrated pharmacy claims auditing experience
Medicare Part D knowledge
Pharmacy claims analysis experience
Bilingual in English and Spanish
PBM experience
WORK ENVIRONMENT:

Includes a typical office environment, with minimal exposure to excessive noise or adverse environmental issues.

PHYSICAL REQUIREMENTS:

Ability to sit for prolonged periods of time.

EDUCATION REQUIREMENTS

Education Level

H.S. Diploma or General Education Degree (GED)

Bachelor Degree

Area of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)

health administration, health sciences or related field

LICENSES/CERTIFICATIONS

Licenses/Certifications

Other/List/Reason

Pharmacy Technician

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, Skills and Abilities

· Proficient in Microsoft Office and industry related software programs

Strong attention to detail and accuracy
· Effective verbal and written communication skills

· Ability to exercise considerable judgement, maintain confidentiality, and act in diplomatic manner

· An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute

· A decisive individual who possesses a detail oriented perspective

· Sound technical skills, analytical ability, good judgment, and strong operational focus

· Ability to work with peers in a team effort

· Demonstrated ability to manage multiple priorities and deadlines

· A well-organized and self-directed individual who is able to work with minimal

amount of supervision

· Capability to efficiently complete tasks in a fast paced environment

· Ability to work extended hours, weekends, and holidays pursuant with industry demands

Medicare Part D knowledge
Bilingual in English and Spanish
WORK EXPERIENCE

Experience

Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)

Pharmacy Technician

Pharmacy Claims Auditing

Pharmacy Claims Analysis

PBM

QUALIFICATIONS
The typical starting pay range for this position is between $20.00-$27.50 an hour although wages can vary based on experience and geography.

SENIOR REGULATORY COMPLIANCE AUDITOR- (Bilingual English/Spanish)

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

The Legal & Compliance department ensures our business operations and processes are compliant with all state and federal requirements. They keep Abarca updated on all regulatory and legislative developments to mitigate impact on the services we offer! They’re also the team we go to for channeling services from our external legal counsel and working on matters related to tax, audits, managing codes of conduct as well as corporate, and healthcare law.

As our Senior Regulatory Compliance Auditor, you will be responsible for ensuring successful completion of assigned audit engagements set forth in the company’s Audit Plan. You will manage and carry out operational audit activities as assigned. In this position you are also responsible for applying audit & monitoring techniques to examine documentation, interview employees, and conduct analysis of data to identify deficiencies and best practices in controls and compliance with the Center for Medicare and Medicaid Services (“CMS”) requirements as well as any other relevant agency and organizational policies and procedures. As our Regulatory Compliance Auditor, you need to be knowledgeable about the regulatory requirements that apply to the areas subject to auditing and monitoring activities as conducted under the compliance program.

The fundamentals for the job…

  • Manage the execution and documentation of all auditing and monitoring activities, according to the established annual work plan.
  • Ensure processes are followed in accordance with policies and procedures and regulatory guidance.
  • Perform analysis and trending compliance audits. Continuously evaluate specific audit/monitoring activities and determine if more formal or in-depth interventions are required.
  • Prepare clear and concise reports with the evaluations of risk, root cause, and scope of impact of the internal audit findings.
  • Develop and implement audit tools based on regulatory protocols and guidance.
  • Work with areas to identify root cause and ensure any findings are corrected promptly and documented properly.
  • Perform follow-up monitoring as required to assess improvement on findings and ensure effectiveness of corrective actions resulting from previous audit/monitoring activities as well as issue management process.
  • Act as liaison between Clients and the Company for the coordination of external audits, facilitating a responsive and responsible audit process, including corrective actions, if applicable.
  • Keep up to date with regulatory requirements and best practices.
  • Create or review any policies and procedures or training, as needed.
  • Establish and manage communication and escalation methods.
  • Serve as liaison between Compliance and Abarca business units relating to all audits performed by client or regulatory agencies.
  • Coordinate with areas for reporting requirements or audit universe submissions, including gathering reports, performing quality assurance validations and final submission to clients.
  • Other Compliance, audit, or reporting requirements activities as needed.

What we expect of you

The bold requirements…

  • Bachelor or Master’s degree, in Health Services Administration, Public Health, Health Evaluation or related field. (In lieu of a degree, equivalent relevant work experience may be considered)
  • 6+ years of experience in compliance, regulatory and/or audits specific to Medicare.
  • Experience in Pharmacy Benefit Manager (PBM) and/ or Health Insurance (Pharmacy Side).
  • Experience in Medicare Part-D Audits, Auditing and Monitoring, CMS Program Audits & Protocols and Compliance Program Elements.
  • Experience working in collaboration with internal and external stakeholders.
  • Experience using problem solving and negotiating skills within a regulatory context.
  • Excellent oral and written communication skills, bilingual fluency in Spanish and English is required.
  • We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only)

Nice to haves…

  • Certified in Healthcare Compliance (CHC), and/or Certified Fraud Examiner (CFE), and/or Certified Internal Auditor (CIA).

APPLY HERE

Accounts Payable Clerk

Description
Full-time Remote Position

About Us:
Absolute Dental Group is a leading dental healthcare provider committed to delivering high-quality patient care throughout Nevada. We are seeking a detail-oriented and experienced Accounts Payable Clerk to join our finance team. If you are passionate about accuracy, possess excellent organizational skills, and are proficient with MS Office tools including Excel, we encourage you to apply.

Position Overview:

As an Accounts Payable Clerk at Absolute Dental Group, you will play a critical role in ensuring the smooth operation of our financial processes. You will be responsible for processing vendor invoices, managing various purchasing functions, and providing purchasing oversight to optimize cost-efficiency while maintaining compliance with healthcare industry standards. Proficiency in NetSuite will be advantageous in this role, but not mandatory. This role reports to the Accounts Payable Manager.

Key Responsibilities:

  1. Invoice Processing:

· Receive, review, code, and process vendor invoices for accuracy and compliance.

· Resolve discrepancies and issues related to invoices, purchase orders, and deliveries.

· Ensure all invoices are approved for payment in accordance with company policies.

  1. Vendor Communication:

· Maintain professional relationships with vendors, addressing inquiries and resolving payment-related issues.

  1. Purchasing Oversight:

· Assist in monitoring and optimizing purchasing processes to minimize costs and improve efficiency.

· Assist in the creation and management of purchase orders.

· Ensure compliance with purchasing policies and procedures.

  1. Data Entry and Record Keeping:

· Accurately input financial data into the company’s accounting system (NetSuite).

· Maintain organized and up-to-date records of all accounts payable transactions.

  1. Month-End and Year-End Procedures:

· Assist in month-end and year-end closing processes, including reconciliations and accruals.

Qualifications:

· High school diploma or equivalent; Associate’s degree in accounting or related field preferred.

· 2+ years of experience in accounts payable.

· Proficiency in MS Office suite of applications, particularly MS Excel

· Proficiency in NetSuite or similar accounting software.

· Strong attention to detail and accuracy in data entry and record keeping.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Familiarity with healthcare industry regulations and compliance is a plus.

· Strong organizational and time-management skills.

· Problem-solving and critical-thinking abilities.

Benefits:

· Competitive salary commensurate with experience.

· Comprehensive healthcare benefits package.

· Retirement savings plan.

· Paid time off and holidays.

· Professional development opportunities.

· A collaborative and supportive work environment.

Curriculum Solutions Coordinator, Part-time

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states:Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

The Opportunity

As the part-time Curriculum Solutions Coordinator, you will report to the Senior Director of Academic Program Management. You will directly support the ongoing maintenance of curriculum for new academic programs and other offerings in several modalities. You are responsible for many activities to ensure the successful launch of new and revised high-quality academic programs. You’ll ensure compliance with the academic governance process, maintain data accuracy in multiple systems, and work with numerous university partners to support the interoperability of curriculum. You will create curriculum-related proposals within the curriculum management system and post-governance audits and reporting. Additionally, you will coordinate the collection of all proposal-relevant information for new and revised curriculum. You’ll ensure that governance committees receive proposals and information following established timelines to make informed decisions. You will provide administrative and operational support to Academic teams in pursuit of curriculum solutions aligned with the needs of our students and learners.

We are a remote-friendly work environment. #LI-Remote

You’ll Get To:

  • Collaborate and work with academic teams to coordinate curriculum-related deliverables.
  • Ensure curriculum proposals are submitted on time following catalog processing and activation deadlines, reflecting accurate and complete information according to the intentions of academic teams.
  • Review new and revised curriculum changes to identify and work with academic teams to remedy any negative impacts on students and systems.
  • Monitor submitted curriculum proposals to ensure they receive the appropriate approvals and are addressed at monthly governance meetings promptly.
  • Ensure compliance with the academic governance processes.
  • Create reports and other essential communications.
  • Provide support managing knowledge repositories for curriculum information and documentation.

What we’re Looking For:

  • Bachelor’s degree
  • 2+ years related experience; additional experience considered in lieu of degree requirements.
  • Experience developing working relationships with important partners.
  • Must be proficient with Microsoft Office products, such as Microsoft Word and Excel

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

APPLY HERE

Event Programmer (Part-Time)

locations
Work From Home – Florida
time type
Part time
posted on
Posted 30+ Days Ago
job requisition id
JR-59731
Job Summary:

Job Summary:

JOB DESCRIPTION – EVENT PROGRAMMER

Location: Remote

Division: Ticketmaster US

Line Manager: Event Programming Operations Manager

Contract Terms: Part-time, 20 hours per week (including weekends and evenings)

THE TEAM

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.

THE JOB

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.

WHAT YOU WILL BE DOING

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.

Meet and exceed Event Management service level agreements
Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
Establish and develop relationships with assigned clients
On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

1-3 years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
Service oriented, with strong organizational and communication skills
Able to successfully handle multiple priorities
Certain degree of creativity, latitude, and problem solving is required
Box Office experience a plus
Overall awareness of the entertainment business is important
Knowledge of how TM departments impact on one another, and on outside clients is a plus
Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
Excellent written and oral communication skills, good organizational skills, and attention to detail
Must be computer literate with excellent data entry skills
H. S. diploma or equivalent required. BA/BS degree is preferred
YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Solution Driven – I creatively find solutions to problems clients are experiencing by collaborating with management and interdepartmentally with experts that can find alternative and effective solutions to any limitations.

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

PreBill Specialist I

Description
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers.

QMC is headquartered in Pittsburgh, PA. This position is remote.

Summary:

The PreBill Specialist I works under the direct supervision of the Billing Manager in cooperation with other staff providing pre-billing and coding services. Responsible for accurately and efficiently verifying prebill information, verifying patient demographics, payor information, and transport modifiers before coding. Responsible for ensuring that all of the prebill information is accurately verified and entered in the claim before the coding process. This role is critical in maintaining overall quality goals for transport billing.

To succeed in this role, you must possess in-depth knowledge of billing software and medical insurance policies. The ideal candidate must also be able to demonstrate excellent written and verbal communication skills, as communicating with co-workers, management, and insurance companies will form a large portion of the job.

Responsibilities:

Utilize systems to locate insurance and patient demographic information
Moving claims through various workflows if patient information cannot be located or retrieved
Enter patient information into the claim when appropriate using data entry and attention to detail skills
Follow the QMC process and guidelines to apply appropriate modifiers and payors for the patient transport
Using the telephone to call facilities like hospice or assisted living to confirm appropriate transportation information
Moving claims to the appropriate workflow once patient, payor, and modifier information is correct
Consistently achieve or exceed the daily production metrics and quality goals

Requirements
Qualifications:

High School Diploma or equivalent is required
Certification in Medical Billing and Coding preferred but not required
2+ years of customer service experience is preferred
1+ years of experience as a Medical Biller or similar role preferred
1+ years of Revenue Cycle Management is preferred
Certified Ambulance Coder Certification, Certified Coder, and/or Ambulance Billing experience preferred
Working knowledge of health insurance verification and a basic understanding of major payor groups like Medicare, Medicaid, and commercial insurances preferred
Working knowledge of various state regulations and payor guidelines is preferred
Knowledge of commercial payor databases
Strong computer skills with a willingness to learn our billing platform
The ability to identify problems and escalate issues appropriately to the direct supervisor or manager
The ability to think independently and work as a part of a team
Ability to establish and maintain effective working relationships with patients, clients, and coworkers
Benefits:

Comprehensive & competitive benefit package
Generous 401k Company Match Program
Profit Sharing Potential
Bonus Program Potential
Flexible work schedules
Paid time off and holidays

Posting Specialist I

Description
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers.

QMC is headquartered in Pittsburgh, PA. Remote opportunities may be available for this position.

The Posting Payment Specialist oversees the intake of payments by accepting and processing billing statements and conducting audits for each billing cycle. The Posting Payment Specialist must be able to keep accurate electronic and paper records, maintain accurate billing processes, and demonstrate computer skills, attention to detail, and mathematical ability.

Responsibilities:

Pulls deposits from bank lockbox/website and remits from various websites to post payments
Runs deposit reports to make sure daily deposits are balanced
Posts all payments and denials
Maintains up-to-date knowledge of the accounts being posted, especially schedules and payers
Calls insurance companies when needed to request remits
Acts as a backup to find remits on various websites.

Requirements
Qualifications:

High school diploma or equivalent is required
Must be able to type 35+ words per minute.
Basic accounting principles and medical billing experience preferred, but not required
Basic computer knowledge, and experience with Microsoft Office products including Word, Excel, and Outlook
Customer service oriented; attention to detail, accuracy, and data entry skills
Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment
Strong organizational and time-management skills
Communication skills (both written and verbal).
Benefits:

Comprehensive & competitive benefit package
Generous 401k Company Match Program
Profit Sharing Potential
Bonus Program Potential
Flexible work schedules
Paid time off and holidays

Processing Agent

We’re growing! Don’t miss the opportunity to be part of our global team as our Processing Agent.

About Us
At iVisa we believe that traveling should be simple. That’s why over 1.2 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

Why iVisa?
Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
Work from anywhere: We embrace a remote-first approach, yet we offer the opportunity for periodic in-person gatherings.
Mental wellness sessions: Our sessions are led by certified psychologists to support your mental health.
Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
Rest and Relaxation: We offer PTO for all employees and Unlimited PTO for managers and above.
As a Processing Agent, you’ll be responsible for:
Verify incoming information from the applicant client.
Process customer data for visa processing via the web.
Identify and notify the presence of erroneous information and refer to the customer service agent if necessary.
Recommend process improvements.
What will make us choose you?
A responsible, organized, dynamic, and detail-oriented person with high analytical skills.
Motivated to give the best of himself/herself and show initiative to solve problems.
Availability to work mornings or evenings and weekends.
Interested in doing research
Great service orientation, responsible and trustworthy.
iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.

ACCOUNTS PAYABLE COORDINATOR – WFH

Pionear Recruiting is seeking an experienced Accounts Payable Coordinator for a large manufacturing client.

This is a great opportunity to join a stable, growing organization with a lot of opportunity for professional growth and career advancement.

Candidates will be required to participate in a 2 day training course in Newport News, VA.

Upon completion of training, candidates transition to a fully remote work environment.

Compensation is between $16-19/hr commensurate with experience.

Role and Responsibilities
This position will be responsible for accurately entering invoices into the Oracle Accounts Payable Module
Enter invoice header and detail information into the Oracle AP Module
Insure each Non-PO backed invoice is properly coded to the correct GL code and is routed to the correct approver
Match line level invoice information to line level PO information
Preferred Qualifications
Two years’ experience processing accounts payable invoices in a high volume, fast paced environment
Experience with Oracle Fusion is preferred
Basic understanding of purchase orders and the 3-way match process
Highly organized and detail oriented
Knowledge of basic accounting concepts
College degree preferred

Location: Remote
Hire Type: Temp to Hire

Remote Monitoring Specialist – Day Shift

Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CA(salaried roles only), CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.

Job Summary:
The primary purpose of this position is to help maintain the physical security and safety of stores through remote monitoring and alert response and partnering with the Remote Monitoring Supervisor to conduct reverse investigations and address opportunities when identified. The principal purpose of this position is to serve as the first point of contact for all incoming alerts and will be responsible for responding appropriately, as well as escalating when necessary. This position will facilitate the information cascade to the Remote Monitoring Supervisor and Remote Monitoring Analyst on a daily/weekly basis to include technology deficiencies, trends identified, and other opportunities for resolution. This individual will be required to complete through and timely incident reports to store/field SSC teams through a case management platform, as well as communicate high-level incidents to appropriate persons when required. This role works closely with the Remote Monitoring Supervisor, Remote Monitoring Analyst and Physical Security Manager to identify and proactively address needs and opportunities, as well as provide immediate support in response to incidents in the field.

Key Responsibilities

  • Review and respond to all incoming alerts in alignment with defined service level agreements
  • Complete visual verification for store alarms (Fire and Burglar) using CCTV when necessary
  • Conduct timely reverse investigations of alerts and escalate to Remote Monitoring Supervisor if necessary
  • Follow all rules and guidelines during remote interactions
  • Escalate incidents/situations to Remote Monitoring Supervisor when required
  • Provide thorough documentation of incidents using case management platform and notify required store/field/SSC teams of high-level incidents
  • Conduct “hot spot” monitoring and provide summarized reports of findings
  • Identify opportunities with technology, systems, policies, and procedures, etc., and escalate to Remote Monitoring Supervisor or Physical Security Manager
  • Recognize trends in activity and remote to Remote Monitoring Supervisor or Physical Security Manager
  • Maintain up-to-date knowledge of all safety and security policies and procedures, as well as 3rd party security post orders and Fire Watch requirements
  • Conduct visual verification of store preparation prior to major incidents (civil unrest, severe weather, etc.)
  • Review store conditions of store following major incidents (civil unrest, severe weather, etc.)
  • Assist with field efforts being executed overnight when needed (i.e. Law Enforcement operations, ORC activity, etc.)
  • Maintain up-to-date training (case management platform, CCTV, policies and procedures, required training courses, etc.)
  • Assist with facilitating 3rd party security / Fire Watch coverage when necessary

Preferred Qualifications

  • Bachelor’s Degree and/or 3 years experience in Retail or professional environment in LP
  • 3 Years Multi-store big-box retail experience
  • Experience with managing teams in a fast-paced, ever-changing environment
  • Demonstrated experience detailed report-writing
  • Experience conducting quality reviews/audits
  • Experience in using physical security systems (CCTV, EAS, etc.)
  • LPC/LPQ qualification
  • Completion of a certified training program (Wicklander-Zulawski or Reed training) is a plus

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Merchandising Associate (Kids)

Welcome! You made it to the job description page!
At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness. So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!

Company Culture is at Our Core
Our 10 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.
Do our values speak to you?

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble

Company Perks: Quick Reference
Zappos pays 100% of every employee’s medical, dental, and vision benefits.

Zappos pays 100% of 12 therapy, mental health, or coaching session annually.

A multitude of benefits and incentives to stay mentally and physically healthy and fit.

Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.

Paid time off for life, vacations, staycations, and rest.

A generous Zapponian discount program.

Make an impact through volunteer adventures and other community programs.

Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!

Zapponian [noun| employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

Perks [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% Zappos.com discount.

1990s [noun| a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

Scout [noun| you’re a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.

SUMMARY

The Merchandising Associate is responsible for completing daily Merchandising tasks and learning merchandising systems, buying concepts, and vendor expectations needed to be a successful merchant. The Merchandising Associate will also begin to be exposed to sales plans, report generation, order creations, and the buying decision-making process after spending some time in the position.

WHAT YOU WILL BE DOING

Learning the more advanced Merchandising systems and gain an understanding of complex buying concepts by being exposed to sales plans and report running and analysis.

Pre Market Reports – running and organizing for market and vendor meetings.

Learning and understanding common retail math terminology.

Learning key components of a supply chain (e.g., inflows, outflows, etc.).

Supporting various tasks and processes of NIS ticket submission, order entry, Vendor Imagery submission, communicating Price Setting needs, and MAP tool submissions.

Supporting a positive impact on customer experience through continuous monitoring of Zappos.com and competitor sites through the lens of the customer.

Learning and using tools and reports to understand customer behavior.

Supporting communication needs for reshoots, classification, and taxonomy updates.

Learning the differences between merchandise produced for different segments: designer, ready-to-wear, and mass market.

Learning the different sources used to stay up to date on market trends and industry news such as: Market trade shows, trade publications, consumer media and market data from CMA.

Learning and understanding the “80/20 rule”.

Learning the organization’s standards for vendor/buyer interactions.

Learning the components and expectations of market trade shows and vendor appointments.

Learning the factors of developing professional collaborative relationships.

Supporting the needs and asks from Marketing department.

WHAT YOU BRING TO THE TABLE

Bachelors degree in a related field of study.

At least two (2) years of experience in merchandising, buying, marketplace, planning, or other related field.

Knowledge of vendor/buyer ethical conduct.

Knowledge of situations that would constitute conflict of interests

Mutual respect, understanding, and trust.

Flexibility and adaptability.

Open and frequent communication.

Established informal relationships and communication links.

The base pay range for this position is $65,000 to $72,5000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition, a full range of medical and other benefits is offered.

Data Entry Admin Assistant

Description
Data Entry Admin Assistant performs a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization. This is a special assignment to do data entry of cases to provide relief to the Consultants who are providing consultant coverage.

JOB DETAILS

• Shifts Available: Days- 8 hours. 40 hours/week

• Hours/Days: 9 – 5pm; Monday – Friday

• How many open positions on your unit: 1

• Length of contract: 8 months

• Answers, screens and transfers inbound phone calls

• Receive and direct visitors and clients

• General clerical duties including photocopying, fax and mailing

• Maintains electronic and hard copy filing system

• Retrieves documents from filing system

• Handles requests for information and data

• Resolves administrative problems and inquiries

• Prepares written responses to routine enquiries

• Prepares and modifies documents including correspondence, reports, drafts, memos and emails

• Schedules and coordinates meetings, appointments and travel arrangements for managers or supervisors

• Prepares agendas for meetings and prepare schedules

• Sorts and distributes incoming correspondence

• Maintains office supply inventories

• Coordinates maintenance of office equipment

MINMUM QUALIFICATIONS

Education: High School Diploma or GED equivalent

Experience: 2 years of office and/or administrative work experience

Requirements
Data Entry, Administrative Office, Administrative Assistance, Medical Records, Medical records review, Electronic Medical Record, EMR – Electronic Medical Records, Patient Medical Records, EMR (Electronic Medical Records), OutPatient Medical Records

Data Entry Specialist – entry level

Job Details
Description
The Data Entry role is a very dynamic position where the associate will be supporting a critical part of Intake Operations for CorVel. The Data Entry agent is responsible for entering into CareMC email, fax, or written correspondence claim requests. The role requires the individual to manage their own work that has been assigned to them on a daily basis. This role is remote and does require the associate to hit daily production numbers to ensure timeline are met for our clients.

This is a remote work opportunity for candidates located near the Richmond, VA or Tempe, AZ offices. The work schedule for this role is Mon – Fri 9am-6pm EST with rotating weekends.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Enter into CareMC application any assigned Email or Faxed requests from customer.
Use all available resources to correctly follow the clients filing requirements and/or fill in missing information.
Ability to multitask between applications utilizing 2 monitors
Consult with Supervisor or other departments to clarify answers to inquiries.
Contact AM if applicable to complete filing of claim
Maintain reports and spreadsheets as needed.
Requires punctual and consistent attendance.
Ability to hit daily performance goals
Exceptional quality on daily work
Additional duties as assigned.
KNOWLEDGE & SKILLS:

Proficiency in entering in Workers Comp claims in CareMC
Proficient in Microsoft Office 2016 tools (Word, Excel, Teams)
Solid Communication skills written and verbal
Attention to Detail and ability to prioritize work
Decision Making and Time management skills
Customer/Client Focus and Teamwork
Problem Solving/Analysis
Schedule flexibility
EDUCATION/EXPERIENCE:

Filing Workers Comp claims in Caremc
High school diploma or equivalent

Data Entry Specialist

Job Description
Contract Assignment October 2023-October 2024
100% Remote

Responsibilities:
Complete ownership and use of skills in handling all duties and processes within the Data Entry Specialist function.

Accurately and efficiently utilizes OCR software and company resources to provide expert-level invoice processing.

Meet daily work goals, completes quality check audits within a predetermined deadline and prioritizes tasks independently.

Balances speed and quality of accurate data inputs

Any other relevant duties as assigned.

Education/Experience:
Requires: 2+ years of experience in the field (i.e. business administration, accounting, finance).

High attention to Detail
SAP experience a plus or the ability to learn SAP quickly
Organization and prioritization skills
Professionalism with written and oral communication skills
Works Well in Team Environment
Familiarity with contracts a Plus

High School diploma

Operations Associate

What We Do
Swimply is an online marketplace that allows homeowners to share their passion spaces with their local communities. We started with swimming pools which took us to $20M+ in 2 years, but pools are just the beginning. We’re creating a new category within local experiences. Think AirBnB for swimming pools, hot tubs, tennis courts, basketball courts, music studios, art studios, kitchens and more.

Our Mission
Our mission is to extend the sharing economy beyond the functional to the experiential. We will do this by building an authentic community-driven marketplace that democratizes access and enhances quality of life for the average family. We believe that ownership can be smarter, better, and more meaningful. Helping owners earn an income from their underutilized assets reduces the financial anxiety of ownership and simultaneously fosters community. We envision a world in which anyone, anywhere, can access anything with the tap of a button. From their very own tennis court or swimming pool to home gyms and even music studios – regardless of their economic status.

Where We Are Now
Swimply experienced incredibly rapid growth, largely driven by word-of-mouth and robust media coverage. In just the last six months over 4,000 pools have been listed in the US, over 250,000 hours have been booked, and almost a million Swimply guests have enjoyed a neighbor’s pool.

Press
Wall Street Journal
New York Times
ForbesBusiness
Insider
The Washington Post

The Role:
Swimply is looking for passionate data-driven, strategic thinkers to guide key initiatives and drive high-impact performance in our rapidly growing local ecosystem. As a core member of the Operations Team, you will serve as the connective tissue of the organization, you will drive cross-functional alignment, and introduce processes to enable company growth, execution, and operational effectiveness at scale. We’re a small but mighty and rapidly growing team, and we are looking for someone who is willing to roll up their sleeves.
Responsibilities:
Contribute to projects that improve both top-line revenue and bottomline booking profitability within your city
Work closely with other members of the Swimply team, measure the impact and efficiency of processes while identifying news ways to create value for the business
Conduct fundamental data analysis and presents on findings to identify root cause issues and areas of improvement
Collaborate in cross-functional “sprints” and special projects to accelerate the success of the business including product testing, product requirements drafting, KPI triage, etc.
Create clear and organized documentation
Requirements:
Bachelor’s degree or equivalent
3+ years in operations, strategy, finance, and/or consulting
Experience using data analysis tools like: Tableau, Looker & Mode
Familiarity with web-based customer support tools like Zendesk & Hubspot
Strong analytical and critical thinking ability
Willingness to get your hands dirty and lead by example
Capable of influencing others and ability to collaborate with cross-functional partners
Strong Excel, PowerPoint, SQL skills is a plus
$65,000 – $75,000 a year

Driver Onboarding Specialist/Data Entry Clerk

Job Description:

Enjoy working from home or working from our downtown San Diego office, while making an impact with a growing new company! (Currently, all team members are remote because of the pandemic.)

We are hiring a driver support specialist to communicate with our delivery professionals and help them get from sign up to activation as quickly as possible. The ideal candidate will have 2+ years of experience in a business environment. Related experience includes data entry, human resource (HR), receptionist, administrative assistant, or customer service.

Looking for candidates that are tech-savvy and detail-oriented. Should have a strong desire to help people. You will need access to a quiet work environment, a smartphone, and a computer with reliable internet access. We are looking for someone who can work full-time. Shifts may include nights and weekends.

Responsibilities:

Review applications as well as insurance and vehicle registration documents for accuracy and eligibility
Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided)
Communicate with delivery professionals via text, chat, and email about the status of their applications
Order driver applicants’ pre-employment background checks using company software
Required Experience:

Associate’s degree or above (preferred, not required)
1-2 years of experience in recruiting/onboarding gig app workers or working in data entry, HR, or customer service (preferred, not required)
Skills/Qualifications:

Strong attention to detail
Self-motivated, able to work independently
Excellent communication skills
Ability to handle and prioritize multiple tasks
Comfortable with smartphone applications and web-based applications
About Us:

Our mission is to organize the world’s trucks to make them more accessible and useful. Our vision is to build the largest marketplace of trucks, vans & delivery professionals in the world.

Our team is smart, hardworking, and shares a sense of compassion for helping people. Our headquarters in San Diego supports our global team of employees, contractors, and delivery professionals. We believe in collaboration, respect, and fairness when it comes to working with people.

As an economic empowerment platform, GoShare enables thousands of entrepreneurs to manage their delivery business and provide critical delivery services to regional communities. GoShare has served more than 100,000 customers including small, medium, and enterprise businesses since 2015.

Our proprietary software is used to create seamless delivery and moving experiences. We specialize in transporting big and bulky cargo including furniture, mattresses, electronics, automotive parts, industrial supplies, building materials, and more.

GoShare is a licensed broker with the department of transportation, DOT # 3222813

GoShare has offices in San Diego, CA and Fortaleza, Brazil.

Our story has been featured in major news outlets across the country including CBS, NBC, ABC, Fox, LA Times, Forbes, San Diego Union-Tribune, and many more. See press coverage.

GoShare is an EvoNexus graduate and has been recognized as a “Most Promising Venture” from The University of Delaware 4 years in a row.

Hours: Full-time, minimum of 40 hours per week including some weekends

Pay: The salary range for this role is $25,000 to $35,000 annually. A candidate’s final salary offer will be based on the candidate’s skills, education, and experience. This role is also eligible for in additional benefits including 401k, healthcare and paid time off.

Locations: San Diego, CA or Work From Home

Work in our San Diego office or remotely within the USA (preferred states below). If working from home, you must have access to a reliable internet connection and working computer. This role is not eligible for US visa sponsorship.

Applicants from Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Texas, Virginia preferred. Other states are considered on a candidate-by-candidate basis.

Software Tester

ApplicantPro in Eagle Mountain, UT is looking to hire a part-time Entry-Level Manual Software Tester. Are you a critical thinker with analytical tendencies who is attentive to detail? Do you want the flexibility to work both from home and from the office? Would you like to join a stable and growing SaaS tech company where there is great potential for career growth? If so, please read on!

This tech position earns a competitive wage of $15/hour. We also offer great benefits and perks, such as 7 paid holidays including Black Friday and Christmas Eve, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. If this sounds like the right opportunity for you, apply today!

ABOUT APPLICANTPRO

Founded in Utah in 2007, we currently maintain offices in both Eagle Mountain and St. George. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. Hiring is more than just posting a job or getting applications. It’s the first of many steps to a successful relationship between employees and employers. We believe that this should be a positive experience that takes the needs of both parties into consideration, and that’s why we work hard to “eat our broccoli” and practice what we preach. We care more about results than about “how things have always been done.” And, our people truly care about our clients and each other.

We are proud to have been named one of Utah’s Top Workplaces by The Salt Lake Tribune. As we’ve steadily grown, we’ve come to understand that the core of ApplicantPro is our amazing team. We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team. We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic.

A DAY IN THE LIFE OF AN ENTRY-LEVEL MANUAL SOFTWARE TESTER

As an Entry-Level Manual Software Tester, you are on a mission to ensure that our products work as intended and meet our clients’ needs. Without easy-to-use, seamless, and secure software, we could not do what we do. As an important member of our product team, you manually test the software product updates, document test cases and defects, and work collaboratively with developers to resolve bugs. Your goal is to prevent bugs before they even happen by moving quality upstream in the product development process. You occasionally perform SQL queries as you are trained to do. Ultimately, you work to ensure that all of our tech products meet our quality standards and end-user requirements. You get a great deal of satisfaction out of helping to maintain an exceptional level of quality, efficiency, and effectiveness in our SaaS products!

QUALIFICATIONS FOR AN ENTRY-LEVEL MANUAL SOFTWARE TESTER

Excellent attention to detail
Ability to work independently
Ability to quickly learn new systems as well as identify and prioritize the related testing workload
Ability to think outside the box
Do you enjoy solving problems and learning new things? Are you self-motivated? Do you have excellent communication skills, both written and verbal? Are you good at taking the user’s perspective? Do you have a dedication to learning and inquiry? Are you ready to take the next step in your software testing career? If yes, you might just be perfect for this tech position!

WORK SCHEDULE FOR AN ENTRY-LEVEL MANUAL SOFTWARE TESTER

This part-time position works a flexible schedule between the hours of 7:00 am – 6:00 pm.

ARE YOU READY TO JOIN OUR TECH TEAM?

If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Gig Work Side Hustler

Fud, the world’s first social hustling community, is seeking a Gig Work Side Hustler to join our community. As aGig Work Side Hustler, you will be responsible for providing professional training and coaching to members of the Fud community. You will help others to learn the skills they need to succeed in their entrepreneurial pursuits and achieve financial freedom as a gig worker. You will have access to a wide range of resources and tools to assist you in your mentoring activities, including online courses, live workshops, and other training materials.

Fud is a unique community that offers a wealth of knowledge and resources to help individuals achieve their goals. Our members are hustlers who are always looking for ways to improve themselves and their businesses. We bring together people from all walks of life who share a common desire to be successful. By joining our community as an Expert and Mentor, you will be part of a dynamic and supportive community that is passionate about helping others to achieve their dreams.

Join the Fud community to monetize your free time and let it become your next favorite side hustle. Our community encompasses content creators, freelancers, independent workers, gig workers, resellers & thrifters, entrepreneurs, solopreneurs, and small business owners.

You can experience our community for yourself by .

Requirements
Provide one-on-one and group mentoring to side hustlers
Help side hustlers develop their side hustle ideas
Set goals and track progress with side hustlers
Provide support and motivation to side hustlers
Share knowledge and resources with side hustlers
Stay up-to-date on the latest trends in side hustles
Build relationships with side hustlers and other mentors
A willingness to share know-how through video, livestreaming, and text content
Passion for innovation and entrepreneurship, including side hustles like:
Gig Economy — like DoorDash, Uber, or Lyft
Creator Economy — YouTube, TikTok, or Instagram
Online Business — including blogging, podcasting, and online courses
Freelancing and Consulting — social media marketing, graphic design, and more
E-Commerce — including Amazon, Shopify, and your own online store
Reselling and Thrifting — including eBay, Etsy, Mercari, Poshmark, and others
Self-Publishing — including Kindle Direct Publishing and Canva
Local Services — including cleaning, knife sharpening, notary services, pet waste removal, and more
Benefits
Be your own boss
Learn how to make money from your passion and interests
Find a community of like minded hard working solopreneurs and entrepreneurs
Choose your own schedule and work when you want
We are a community that values diversity. We encourage everyone including women and people of color to join us!

Chatroom Operator

Job Summary:

We are looking to expand our work from home Conversion Improvement team. Every day Drips holds millions of automated humanized conversations for our clients, but automation isn’t enough, and Artificial Intelligence (“A.I.”) isn’t perfect. We hold the highest industry high standard of excellence in staying “humanized” and if our natural language processor is not 98% sure what a user is asking, we will rely on you and your teammates to read a consumer’s response, respond contextually, and categorize it appropriately.

Example:
A user says, “Cant now, werkin”. This would be categorized and handled by clicking the “I’m at work.” button.

You must be able to maintain a 95%+ accuracy in your responses that will be randomly audited and quality assured. Your work and responses will help inform our natural language model therefor your accuracy is of the utmost importance.

Who are we?

We are Drips.com. The founders of conversational texting ® and Americas leading automated humanized texting platform for brands to hold conversations at scale with their consumers.

In a world where no one answers calls anymore, Drips is answering a real need in the market for companies and their consumers. Learn more about Drips and the problems we are solving in the news below: 

Forbes – https://www.forbes.com/sites/c… 
Inc – https://www.inc.com/dakota-sha…
Crain’s Cleveland - http://www.crainscleveland.com…

Duties/Responsibilities:

Compensation: $10.00 – $13.00/hr part-time (up to 28hours/week)
Training: Training is conducted through Zoom, audio and video is required.
Hours: We are looking for multiple shifts to fill this role and are willing to work around schedules. Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday).

Schedules available:

Shifts:

2pm-8pm EST

4pm-10pm EST

6pm-12am EST

Specific Duties, Activities, and Responsibilities:

Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to leads regarding questions or concerns around the product or service utilizing point and click frequently asked questions canned responses.
Add relevancy to canned responses. Example: if someone says they are sick you might add in “Sorry to hear that. Should we try you in a week or two? Hope you feel better!”
Maintain 95% or above accuracy in response handling
Required Skills/Abilities:

Exceptional attention to detail, high standard of excellence/perfection
Comfortability on a computer, proficient typing skills (can’t hunt and peck)
Proficient in emojis (this isn’t a joke, our users use emojis 💩)
Good grammatical, spelling, and logic skills.
Exceptional verbal, communication, and written skills.
Reliable and responsible to a designated schedule (unreliability will not be tolerated)
Must have reliable internet/wifi and a computer with up-to-date software.
** Must be currently living in the U.S. / are authorized to work in the U.S.

Renewals Manager | Fully Remote USA

Company Description
HireVue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, HireVue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, HireVue has hosted more than 83 million video interviews and 200 million chat-based candidate engagements for over 1150 pioneering customers around the globe.

Job Description
The Renewals Manager must be experienced and highly self-motivated, as they will manage our most strategic clients’ retention. This role is responsible for creating healthy customer relationships and owns the negotiation behind the renewal and potential uplift, and also builds a team around renewal execution. The Renewals Manager can flex their creative muscle and develop/execute on win/win negotiation strategies that maximize contract renewals but, more importantly, protect the customer relationship.

Our Renewals team is an integral part of retention and this person will collaborate closely with the Customer Success Directors and Leaders to ensure the long-term success of customers.

To perform this job successfully, an individual must have the knowledge, skills, and abilities identified below and perform each essential duty and responsibility satisfactorily, either with or without reasonable accommodation.

Client Renewals and Uplift tied to 85% at bat retention, 90% gross retention, and 110% net retention
Proactively reach out with insight-driven content
Consistently exceed quarterly and annual Retention goals
Define clear goals, prioritize work, and create an environment that fosters collaboration, trust and respect
Remain knowledgeable about HireVue’s solutions and service offerings, including SaaS business solutions and implementation methodologies and advanced service offerings
Ability to evolve renewal strategy with company priorities
Select, coach and develop the team to provide world class retention of 90%+ gross retention
Strong ability to identify risk trends within HireVue’s book of business for discussion with cross functional partners
Build executive partnerships across all organizations at HireVue
Work with CSDs to showcase value realization for the customer; this is more than just adoption but quantifying and ensuring they are getting value from the platform
Expand HireVue’s footprint in current customer accounts by driving product adoption and up-sell opportunities for licenses and services
Assist with overall retention plan, forecasting and reporting
Drive multi-year renewals with expansion in an effort to decrease annual administrative burden and lock in revenue for a longer term
Conduct recurring risk mitigation meetings with revenue Leaders at HireVue
Work directly with Legal, Finance, and Sales Operations on renewal execution
Qualifications
2-5+ years of professional B2B selling and/or renewal experience in technology sales or client relationship management
Experience working with Fortune 100 companies’ renewal/contracting processes
Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers
Proven track record of consistently exceeding corporate objectives and quotas; self-motivated, and driven by results
Excellent verbal and written communication skills
Excellent presentation, and negotiation skill
Proven ability to lead teams, build coalitions and develop strong partnerships across functions internally and externally
Executive presence and ability to interact effectively with all levels of the organization
Ability to work under pressure, to take accountability for business challenges, think strategically and tackle complex problems
Intellectual curiosity and ability to spot trends/ patterns
Track record of delivering high (90%+) retention rates, experience renewing customers, and successfully driving multi-year renewals
Additional Information
Travel Expectations

The Renewals Manager is expected to travel occasionally to support customer meetings, attend trade shows, etc. This may involve occasional overnight travel.

Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match

Click Here for US Benefits

HireVue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Here are some of the states where HireVue is currently hiring:

AL, AZ, CA, FL, GA, IA, ID, IL, IN, LA, MI, MN, MO, MS, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, WA, WI.

Trading Operations Associate (Central/West Coast)

Company Overview

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

The hourly range for this role is $31.25 – $36.05 per hour, depending on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.

In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!

As a Trading Operations Associate, you will be responsible for the Operational Management of the Pre-Live & In-Play Fanatics Betting & Gaming Sportsbook product. Responsibilities will include event settlement, the management of Retail & Online Incident and working closely with Customer Operations, content and other customer facing teams, ensuring a 1st class Betting Experience.

The successful candidate does not need previous Trading experience but should be able to demonstrate a keen eye for detail and the ability to work well under pressure. This role is ideal for a candidate looking to begin a career working within a Sports Trading Department.
Responsibilities
Reaction and management of internal and 3rd Party incident for both Retail and Online products. Liaising with customer facing departments to ensure quick resolution and minimal customer impact.
Ensuring Customer facing product is proactively monitored and maintained to the highest standard. This Includes event signposting, resolving customer queries and ensuring scoreboard information is accurate
Maintain a ‘Customer First’ continuous improvement mindset. Collaborating internally and externally to improve the Sportsbook product. Ensuring strong 3rd Party relationships as part of this.
Accurate and timely Settlement of markets across the Sportsbook.
Scheduling and Booking of all Sporting events – Working with the wider Trading department to ensure the In-Play product is optimised each day.
Assisting in the maintenance and analysis of Operational performance reporting linked to Customer First KPIs.
Experience and Skills
Bachelor’s Degree or equivalent
Candidate must be located in Central/West Coast time zone
Entry Level Position, 0 – 2 years of experience
In order to be successful in this role, a real passion for Sports, and an inherent understanding of what Sports fans want in order to be entertained is crucial.
The position involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar.
Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization.
Excellent time management, good attention to detail and the ability to prioritise effectively.
Competitive and highly motivated with a ‘can do’ attitude. Ability to use own initiative.
Excellent communications skills and an outgoing personality.
Able to operate effectively within a team and as an individual.
Consistently Excellent under pressure and able to work to tight deadlines.
Good organisational skills.
Open to regular travel to events and other Fanatics offices for various offsite and team meetings.

Category Assortment Senior Specialist

About the Team

DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customers’ doorsteps. 

About the Role

We’re looking for a Category Assortment Senior Specialist who is excited to help build DashMart, DoorDash’s first party grocery and convenience store. The Category Assortment Senior Specialist will support one or more key categories for DashMart, including but not limited to assortment optimization, vendor management, and marketing. The Category Assortment Senior Specialist will help drive the growth strategy for DashMart’s newests brands, from creating marketing campaigns to owning post-campaign reporting. The Category Assortment Senior Specialist will be a member of the category management team and collaborate closely with the inventory management team, supply chain specialists, menu specialists, and local operations.

You’re excited about this opportunity because you will…

  • Help identify innovative assortment for DashMart
  • Add new items to the catalog and ensure high menu integrity
  • Help develop the growth strategy for strategic brands
  • Create marketing campaigns; own post-campaign reporting
  • Act as a main point of contact for vendors and support a strong ongoing partnership

We’re excited about you because…

  • Bachelor’s degree preferred
  • Must have strong ownership mentality
  • Must have proficiency with spreadsheets
  • Must be extremely detail-oriented and organized
  • Must have effective written and verbal communication skills
  • Experience in sales, buying, and/or retail preferred

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$18—$28.80 USD

Colorado Pay Range:

$18—$26 USD

New Jersey Pay Range:

$18—$24.30 USD

New York Pay Range:

$18—$28.80 USD

Washington Pay Range:

$18—$27.40 USD

Intervention Specialist, Part-Time

Description
Position at Imagine Learning
Great Purpose. Great People. Great Opportunities.

At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best.

We also ignite career breakthroughs, with the majority of our positions being fully remote opportunities that offer you what you’re really looking for: flexible work arrangements, interesting and meaningful job responsibilities, career growth, and a supportive team.

Imagine Your Impact.

The Intervention Specialist provides targeted and intensive supports to students across Imagine Learnings small group targeted instruction in an online environment. The intervention specialist develops content with an understanding of instructional best practices for the identification and implementation of intensive student support. This position works collaboratively and cross-functionally with Synchronous Educational Services teams with the goal of helping students who have diverse needs, grow in, and demonstrate identified competencies.

Position Type: Employment options include regular, part-time position.
Compensation: Base pay is anticipated to be between $19.63 and $20.19. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
Location: This is a US-based remote position.

Envision Your Experience.

In this role you’ll have the opportunity to:

Design and deliver intensive interventions, to small groups of students, using research-based instructional best practices in an online environment.
Collaborate across internal and external teams to determine proper targeted supports.
Communicate support, rationale, and feedback to appropriate stakeholders.
Use data to drive decisions regarding strategies, instruction and paths of growth for students.
Coordinate student transitions with appropriate stakeholders.
Work effectively and efficiently within a communication process for internal and external stakeholders.
Create and communicate an intervention schedule to internal and external stakeholders.
Interface with customers via email, chat, and phone.
Research customer inquiries thoroughly to provide suggestions and resolutions.
Communicate professionally in all written and verbal interactions.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

Minimum of 2 years of teaching or academic intervention experience; or an acceptable combination of education and experience.
Active teaching certification/license is required.
Experience supporting students and educators in a blended, virtual, or online learning environment.
Understanding of student interventions best practices preferred.
Highly motivated with excellent verbal and written communication, presentation, and problem-solving skills.
Ability to generate creative solutions and provide ideas to assist students and educators with a growth mindset.
Self-starter with strong organizational and time management skills.
Ability to handle multiple priorities with demanding timeframes.
Ability to demonstrate sensitivity to the needs and concerns of others.
Ability to work collaboratively with colleagues to create a high-quality results-driven, team-oriented environment.
Willingness and ability to work flexible hours.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, online video chat, and database software.
Ability to provide a current Fingerprint Clearance Card or provide proof of application within 7 days (upon hire)

Ignite Your Career.

Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion. We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.

We offer a flexible workplace, with the majority of employees enjoying the opportunity to work from home within the US. Headquartered in Scottsdale, AZ, we also maintain offices in Austin, TX, Petaluma, CA, and Rock Rapids, IA.

Imagine Learning provides a comprehensive benefits program to eligible employees, including:

Multiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
Company-paid behavioral health coaching
15 paid holidays, including 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
15 days of accrued annual Paid Time Off (PTO)
Fertility benefits
Paid bonding leave when a new child joins your family
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer hours and annual giving events
A wide variety of professional development programs, including tuition reimbursement

Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. Imagine Learning will reasonably accommodate qualified individuals as required by law.

Content Associate (Contract)

InfluxData is the creator of InfluxDB, the leading time series platform. More than 1,900 customers use InfluxDB to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com.

Our fast-paced team is passionate about open source and building a product for developers and the broader community. We get stuff done and deeply care about supporting each other along the way. In this role, you will work closely with the Marketing team to ensure consistency in our efforts.

What you’ll be doing

Copy editing is a critical component of good content, so we need someone who has an eagle eye for language and grammar; someone who can watch the watchers, so to speak. You’ll work with everything from blogs, to technical papers, to videos, to web copy, and more. If it has words on it, you should expect to review it.
Distributing content using a content management system (CMS). This includes formatting material in HTML and/or markdown to ensure everything renders correctly when published.
Maintain the company style guide and ensure it is applied across written content.
Organizing content assets to ensure all materials are accessible and easy to find.
Writing basic copy for items such as emails and newsletters.
Other duties as assigned.
We’d love it if you have:

A degree (or comparable experience) in a writing-intensive discipline (e.g., history, literature, journalism).
Very strong writing and editing skills (submit samples with application).
Strong positions on grammar. You care about commas, correct preposition use, and accurate word choices. If you’re the type of person who likes to reference the Chicago Manual of Style, just in case, this job might be for you.
Experience with HTML.
Experience with a CMS (Contentful is a plus, but WordPress or similar is sufficient).
A “learner” attitude. This is an entry level position.
Flexibility to wear multiple hats.
Strong communication and organizational skills. Ruthless attention to detail.
Strong team player with initiative, a positive attitude, and proven ability to excel in a fast-paced environment.
Bonus points if you have:

Experience in the Wrike project management tool.
Database or IT industry experience.
Previous marketing experience, especially marketing to developers or marketing for a SaaS company preferable.
Pay Transparency at InfluxData

InfluxData takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into two zones based on a cost of labor index for that geographic area. The offered starting salary will be determined based on the candidate’s job-related skills, experience, qualifications, work location, and market conditions. Ranges are evaluated on a periodic basis and are subject to change at the Company’s discretion.

Hourly rate: $26.00-30.00/hour

In addition to a competitive base salary, InfluxData offers comprehensive and inclusive employee benefits including medical, dental, vision, and mental health benefits, a 401(k) plan, flexible paid time off, home office or co-working reimbursements, and participation in InfluxData’s equity program (where applicable).

We offer fantastic benefits for full time employees; in the US these include:

Medical/ dental/vision insurance with 100% coverage for employees and dependents
Company contribution to your FSA
Flexible Time Off – take the time you need
Life Insurance, short and long term disability insurance
401k
Wellness programs
….and more perks!
Our Core Values

Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

We value each other
We get stuff done
We believe humility drives learning
We embrace failure
We are committed to open source
Visit our careers page to learn more about working at InfluxData.

InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.

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InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.

Data Entry Associate (PT) (71150)

Description
Are you ready to take the next ambitious step in your career? Do you believe in the transformative power of philanthropy and want to be part of a team dedicated to diversity, equity, and inclusion? If so, Pratt Institute in Brooklyn, NY, wants to hear from you!

The Data Entry Associate will play an important role in maintaining accurate and up-to-date donor and gift information within the IA Raiser’s Edge (NXT) database. Attention to detail and commitment to data accuracy will directly contribute to the success of our fundraising efforts.

Key Responsibilities:

Accurately input donor and gift details into the fundraising database, prioritizing data integrity and completeness.
Regularly review and validate data for precision, consistency, and entirety.
Assist in the prompt and accurate processing and acknowledgment of donations, maintaining clear communication with donors.
Generate both standard and ad-hoc reports as requested by the Director of IA Finance or other team members.
Aid in establishing and implementing best practices for data entry and management, and uphold strict confidentiality when handling sensitive donor information.
Qualifications
High School diploma or GED equivalent with a preferred Associates Degree
Some courswork in related field preferred
Prior data entry experience, ideally in fundraising or nonprofit setting
Proficiency in fundraising databases and software (e.g., Raiser’s Edge, DonorPerfect, Salesforce) is a plus
Basic understanding of financial transactions and terminology
Strong attention to detail, organizational skills, and ability to adapt in a fast-paced environment
About Pratt Institute:

Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs.

The Institute’s impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt’s campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).

SALARY is competitive and commensurate with experience and qualifications. The salary range for this position is $25/hr. This is a fully remote position.

Application Instructions
Please submit your cover letter and resume.
If you are selected for an interview, please be prepared to provide at least 5 References via our online reference tool system. At least 2 of your References must be, or have been, your direct managers.

Implementation Lead

About Us

CipherHealth is an award-winning digital patient engagement company committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has helped define the patient engagement category, delivering groundbreaking tools and superior services to help health systems deliver patient-centric, quality care that improves clinical outcomes, drives operational efficiency, and creates sustainable financial value through a full suite of communications solutions.

CipherHealth’s automated, scalable platform empowers healthcare organizations to drive meaningful conversations among patients, provider staff and caregivers, regardless of care setting, thereby achieving new standards for patient care and accelerating the digital transformation of the industry.

Implementation Lead

The Implementation Team, within the Professional Services organization, serves as the key provider of the initial customer experience for CipherHealth. As such, this team sets the tone for the customer’s journey with us so an efficient and effective experience, led with a consultative approach, is critical.

You will serve as a focal point of knowledge and credibility about the implementation process and how our customers use our solutions to achieve their goals. You will leverage the principles of Project Management and our implementation methodology to ensure a successful and positive implementation experience for our customers. You are detail-oriented, a strong team player, effective communicator, and have excellent prioritization and time management skills.

Responsibilities:

Using CipherHealth’s Implementation Methodology, successfully manage all phases of the implementation lifecycle
Consult with customer to align on project goals, scope, timeline, and deliverables
Develop, manage and document project plans and related materials with and for stakeholders using CipherHealth documentation standards
Provide consultation on product configuration and workflow based on customer goals, scope, and expectations leveraging CipherHealth best practices
Effectively manage implementations to target timelines ensuring optimized time to value while prioritizing quality of work
Plan, develop, and conduct end-user training
Demonstrate keen awareness to quickly identify improvement or training opportunities during implementation phase and post go live optimization period
Demonstrate full accountability for assigned domain of responsibility
Must have:

Some experience in enterprise and SaaS systems project management, implementation and/or support
Experience managing high-stake relationships, preferably in the healthcare sector
Attention to detail and quality
Ability to think creatively and effectively define/translate customer needs
Excellent teamwork and written/verbal communication skills, demonstrating a keen sense of empathy and risk
Demonstrated capability for problem solving, decision making, sound judgment, and assertiveness
Highly adaptable self-starter comfortable managing simultaneous projects in a fast moving, dynamic environment
Strong relationship building and interpersonal skills
Ability to turn strategic concepts into actionable plans
2-3 years healthcare industry experience, MHA or related advanced degree, or equivalent experience.
Ability to travel 15 – 25% of the time
Nice to have:

PMP or Six Sigma certification
Established and proven technical skills and/or detailed familiarity with common integration methods
How We Invest In You

Compensation: Competitive/equitable salary, bonus or commissions, and equity
Base Salary range: USD $100,000 -$118,000 annually
Healthcare that begins on your first day:
Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
HSA/FSA plans
Short and Long-Term Disability
Life and Personal Accident Insurance
$40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
Weekly virtual yoga classes
Employee Assistance Program (EAP)
Adoption Assistance
Retirement: 401(k) at three months of employment — with a match upon enrollment!
Time away:
Discretionary PTO + 13 paid holidays
Parenthood: Competitive paid parental leave and flexible return to work policy
Recognition:
Generous Employee Referral Program – earn cash for each employee referral that is hired
Yearly Cipher-versary stipend
Ci-Phives – receive public kudos and gift cards from peers and managers
Culture:
CARE2 Values
Bi-Weekly All Hands Meetings
$30/employee monthly “Fundowment” for team bonding events
Employee Resource Groups such as Rainbow Room and BIPOC Group
Yearly donations to organizations that contribute to a more equitable world
Weekly Lunch & Learns and robust onboarding / training programs
Remote-first team: $50 per month reimbursement in your check for WFH expenses
You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
CipherHealth has a duty to provide and maintain a workplace that is safe and free from health hazards. In addition, we have a customer base that holds the highest standards in promoting public health. To protect against infectious diseases, which may be mitigated through vaccinations, we have implemented a vaccination policy that applies to all employees. All employees must either:
establish that they have received the “designated vaccine(s)“; or
obtain an approved exemption as an accommodation.

Clinical/Utilization Review Nurse

What is Aspirion?

Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker’s Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, Aged AR, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are seeking a compassionate and proficient Clinical Review Nurse to join our growing team of professionals. The Clinical/Utilization Review Nurse advocates for reimbursement for services provided by the hospital through their review and analysis of complex medical issues. Accountable for carrying a queue of assigned accounts. Review and analyze medical records to formulate complex clinical arguments. Support Operations and Client Management by providing feedback on medical trends, issues, and denials.

What will you provide?

  • Manages complex and robust queue according to Aspirion and client needs. Queue size varies weekly.
  • Reviews insurance denials, including but not limited to, medical necessity denials, patient status denials (i.e., Inpatient vs. Outpatient Observation), level of care denials (i.e., bed type), length of stay denials (including stays over a month long), readmission denials, experimental denials, clinical validation denials, and/or authorization denials.
  • Reviews and utilizes clinical criteria, including but not limited to, InterQual, Milliman Care Guidelines (“MCG”), UpToDate, Medicare Policies, and State Specific Clinical Criteria.
  • Drafts clinical summaries, including but not limited to, arguing against an insurance denial, confirming an insurance denial, or reviewing a clinical determination.
  • When performing clinical reviews, monitors hours expended on a single account to ensure the time invested is commensurate with the account’s potential reimbursement and check in with Managing Attorney when time expended exceeds average hours for type of review
  • Identifies and tracks common trends and issues for reporting to the clients.
  • Collaborates with Aspirion attorneys via in person meetings, phone, and/or email.
  • Attends Clinical Team Meetings, All Company Meetings, Education Opportunities, Trainings, and other potential meetings

Requirements 

  • Proficient with Word, Excel, PowerPoint, Outlook, Zoom, Microsoft Teams
  • Analytical skills and the ability to make appropriate decisions independently
  • Problem solver with the ability to identify issues, provide feedback and follow-up to resolution
  • Work independently in a rapidly changed and growth-oriented environment with regularly changing priorities
  • Prioritize assignments to complete work in a timely manner, adjusting quickly as circumstances dictate
  • Efficient at handling and prioritizing multiple tasks and projects in a time-sensitive environment
  • Maintains strict confidentiality of protected medical information and adherence to all HIPAA and Aspirion policies and regulations
  • Must possess interest in healthcare and medical insurance claims 

Education and Experience

  • Requires an AS/BS in nursing.
  • Minimum of one (1) year of clinical experience with an understanding of clinical experience; or any combination of education and experience, which would provide an equivalent background.
  • Current unrestricted RN license required.
  • Preferred experience with Utilization Review, Health Insurance Denials and Appeals, Payer Audits, or Case Management.
  • Familiarity with Millman and InterQual guidelines preferred.

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Trading Operations Associate (Central/West Coast)

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

The hourly range for this role is $31.25 – $36.05 per hour, depending on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.

In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!

As a Trading Operations Associate, you will be responsible for the Operational Management of the Pre-Live & In-Play Fanatics Betting & Gaming Sportsbook product. Responsibilities will include event settlement, the management of Retail & Online Incident and working closely with Customer Operations, content and other customer facing teams, ensuring a 1st class Betting Experience. 

The successful candidate does not need previous Trading experience but should be able to demonstrate a keen eye for detail and the ability to work well under pressure. This role is ideal for a candidate looking to begin a career working within a Sports Trading Department.

Responsibilities

  • Reaction and management of internal and 3rd Party incident for both Retail and Online products. Liaising with customer facing departments to ensure quick resolution and minimal customer impact.
  • Ensuring Customer facing product is proactively monitored and maintained to the highest standard. This Includes event signposting, resolving customer queries and ensuring scoreboard information is accurate 
  • Maintain a ‘Customer First’ continuous improvement mindset. Collaborating internally and externally to improve the Sportsbook product. Ensuring strong 3rd Party relationships as part of this. 
  • Accurate and timely Settlement of markets across the Sportsbook.
  • Scheduling and Booking of all Sporting events – Working with the wider Trading department to ensure the In-Play product is optimised each day.   
  • Assisting in the maintenance and analysis of Operational performance reporting linked to Customer First KPIs.

Experience and Skills

  • Bachelor’s Degree or equivalent
  • Candidate must be located in Central/West Coast time zone
  • Entry Level Position, 0 – 2 years of experience
  • In order to be successful in this role, a real passion for Sports, and an inherent understanding of what Sports fans want in order to be entertained is crucial.
  • The position involves flexible working hours including weekends, evenings and public holidays to cover the busy sporting calendar.
  • Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization.
  • Excellent time management, good attention to detail and the ability to prioritise effectively.
  • Competitive and highly motivated with a ‘can do’ attitude. Ability to use own initiative.
  • Excellent communications skills and an outgoing personality. 
  • Able to operate effectively within a team and as an individual.  
  • Consistently Excellent under pressure and able to work to tight deadlines.
  • Good organisational skills.
  • Open to regular travel to events and other Fanatics offices for various offsite and team meetings.

APPLY HERE

HR Generalist

Overview

Dragos is a global cybersecurity start-up and we are looking for a detail-oriented HR Professional who is comfortable working in a fast-paced environment. Are you someone that employees turn to because they know you will happily assist and help address their concerns? Are you looking to grow in your career? This is an exciting opportunity to join a high-performing team where collaboration is key and expand your knowledge across multiple areas of HR. In this role you will be responsible for the day-to-day administration and continual improvement of the employee lifecycle processes such as onboarding, offboarding, and everything in between. 

Responsibilities

  • Responsible for new hire orientation and onboarding
  • Process and track employee data changes, leaves of absence, and other items in the HR systems
  • Serve as the first point of contact for employee questions and issues related to benefits, employment verifications, general HR matters, etc. 
  • Coordinate US benefit administration with insurance carriers, retirement plan vendors, and internal HRIS team
  • Maintain HR intranet and perform periodic reviews and updates of HR guides, policies, and processes
  • Provide support for other HR projects and initiatives

Qualifications

  • At least 3 years of HR Generalist experience required
  • Experience with HRIS systems and reporting (UKG/UltiPro desired)
  • Experience with US benefits administration
  • A passion and a knack for using technology to improve processes and efficiency
  • Able to communicate clearly both verbally and in writing
  • Excellent organizational skills and attention to detail
  • Time management skills with a proven ability to prioritize and meet deadlines
  • Act with integrity, professionalism, and confidentiality
  • Solid knowledge of employment-related laws and regulations

Compensation

  • Base Salary: $77,000
  • Base + Benefits + Equity: $143,200
  • Comprehensive benefits plan (medical, dental, vision, disability, life insurance, 401K with match)
    Equity at Dragos is quickly growing and the total compensation under-represents the future growth and refresh program. This will be discussed on the first call with the Dragos recruiter.

sr admin assistant global inventory management(remote or hybrid)

sr admin assistant global inventory management(remote or hybrid)

apply now save joblocation: 1000 nicollet mall, minneapolis, minnesota, united states, 55403-2542;job id: R0000316366
job family: Administrative Assistants
schedule: Full time

The pay range per hour is $23.13 – $41.63

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.

Keeping one of the most loved and recognized brands at the top of its game is no small task. It takes the talent and vision of a world class Administrative Support organization. We are strategic partners who balance the goals of the business with the needs of individuals and teams. We embody the very best of Target: new ideas, resourcefulness, quick and precise execution, creativity, professionalism and a fun and positive team culture. Do you pride yourself on building deep and broad relationships? Can you learn the nuances of a large, multifaceted business? Are you skilled at anticipating challenges and proposing solutions for your leader and team? Have you mastered the arts of organization, communication and collaboration? If so, you will be a key player in an organization that positively impact thousands of people who love to shop and work at Target.

As a Senior Administrative Assistant, you’ll support multiple leaders and demonstrate a keen ability to think critically in a fast-paced environment. Here, you’re an extension of your leader, complementing their work style while upholding Target’s values and demonstrating the utmost poise, professionalism and leadership. You’ll offer a level of service that goes above and beyond the basics. You’ll successfully manage multiple priorities and processes while staying up to date on an ever-changing retail marketplace. Bring your ability to anticipate your leaders’ needs and proactively solve problems before they arise. Confidentiality, flexibility and exceptional time management will be key to keeping things running smoothly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business need.

About You:
• High School diploma or equivalent experience
• 2+ years of administrative experience or similar experience
• Strong verbal and written communication skills; ability to communicate to variety of levels, both internally and externally
• Flexible, resilient and nimble; comfortable working in “grey areas” that are constantly changing
• Accountable with a high degree of initiative; ability to balance fluctuating workload and tasks
• Exceptional ability to prioritize, problem-solve and make decisions
• High attention to detail
• Experience using Microsoft Office preferred
• Four-year degree preferredThis position may be considered for a Remote or Hybrid (known internally at Target as “Flex for Your Day”) work arrangement based on Target’s needs.  A Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year.  A Hybrid/Flex for Your Day work arrangement means the team member’s core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Americans with Disabilities Act (ADA)

Social Media Coordinator

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via DayforceJob postings directing you to complete an application on other external sites may not be valid. 

To connect with us, visit www.gannett.com

Ventures Endurance, a division of Gannett/USA Today Network, is seeking an experienced, creative, and motivated Social Media Coordinator to join our marketing team. In this role, you will be responsible for implementing our marketing and social media strategy with the goal of growing our online presence and improving marketing efforts.

Base Salary: $45,000, fully remote role

Responsibilities

  • Manage social media content creation efforts across our 50+ Facebook, Instagram, TikTok, and Twitter accounts
  • Implement and refine our current social media strategy
  • Measure the results of social media campaigns and adjust strategy based on findings
  • Seek out social media growth strategies and implement them across all our brands
  • Work closely with the graphic design team to create social media and additional marketing content
  • Keep abreast of the latest social media best practices and technologies

Required Skills

  • Must exemplify all 7 core values outlined above
  • 2+ years of experience in marketing, social media, or a similar role
  • Passion for all things Digital Media and Social Media
  • Excellent verbal and written communication skills and attention to detail
  • Experience creating organic posts, deploying, monitoring, and managing social media on Facebook, Instagram, TikTok, Twitter, and LinkedIn
  • Understanding of current social media trends, platforms, and dashboards
  • Well-versed in social media marketing strategies
  • Strong organizational skills, with the ability to multitask and maintain a fast-paced workflow
  • Good understanding of social media KPIs
  • Excellent multitasking and time-management skills

About Ventures
Ventures Endurance Mission

Produce world-class, community-centric events that engage, empower, and celebrate every participant.

Ventures Endurance Core Values

Communicate Collaboratively

Act with Authenticity

Embrace Inclusivity

Celebrate Achievements

Exceed Expectations

Nurture Passion

Live with a Growth Mindset

USA TODAY NETWORK Ventures creates impactful consumer engagements and experiences through world-class events, promotions, races, and technology. We strive to exceed expectations and create unforgettable memories to drive value for our partners while leveraging our reputable institutions, including USA TODAY and more than 250 local media brands.

Our portfolio includes the largest high school sports recognition program in the country, USA TODAY High School Sports Awards, and other celebrated brands including the Official Community’s Choice Awards, American Influencer Awards, Rugged Maniac, Hot Chocolate Run, Blockbuster Bucket List sweepstakes, Amazing Teachers contest and more. Our events are managed with our proprietary ticketing and registration platform, EnMotive.

The events and promotions that we build inspire pride in local communities and connect local and national businesses with highly engaged audiences. We are an industry leader and drive results from coast to coast.

Chart Reviewer (Clinical and Non Clinical)

Responsible for reviewing OASIS and/or coding for home health and hospice agencies.

Responsibilities

  • Review OASIS and document recommended changes in in approved system
  • Review ICD-10 coding and sequencing from documentation in the patient chart.
  • Complete documentation of results review; ensure workflow processes are timely and accurate
  • Document reason for change and recommended reimbursement impact.
  • Review Plan of Care and make recommended changes 
  • Consistently meet chart equivalent targets and quality metrics.​

Qualifications

Required

  • Associate’s degree or above in clinical discipline
  • At least 1 year of experience in coding, OASIS, and Plan of Care reviews
  • HCS-D certification
  • HCS-O OR COS-C certification
  • Proven ability to consistently meet deadlines
  • High attention to detail with excellent organization skills
  • Demonstrates learning agility; seeks out opportunities for teaching, support, and professional growth

Preferred

  • Quality assurance (QA) work experience in a post-acute setting

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Skip Trace Coordinator

Skip Trace Coordinator

We’re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.

We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve the fundamental change of an outdated industry, come work with us.

Position Summary: 

A Skip Tracer is responsible for locating a customer’s whereabouts and assets. Here at Proof we are looking for a skip tracer to assist our investigations team with ongoing skip tracing. We are looking for someone with knowledge and expertise when it comes to online investigations and finding information online. We are looking for someone with an investigative mindset and an analytical brain.

What You’ll Do:

  • Promote the company’s vision and Mission
  • Locate customers using basic and advanced skip tracing tools
  • Identify assets for garnishment and/or execution
  • Communicate with third parties for the purpose of acquiring customers’ location information
  • Search private databases, public records, and the world wide web
  • Comply with all federal, state, and local regulations
  • Comply with all office policies and procedures
  • Assist with the management of daily operational activities

What You’ll Need:

  • At least 2 years of recent full-time skip tracing and investigative experience is required.
  • A firm understanding of OSINT/Web sleuthing.
  • A degree in digital forensics or equivalent private investigator experience is preferred 
  • Excellent analytical, research, investigative, and organizational skills
  • General knowledge of coding languages is preferred
  • Complete knowledge and understanding of all relevant federal, state, and local collection regulations including the Fair Debt Collection Practices Act (“FDCPA”), California Consumer Privacy Act (CCPA), and other relevant Acts.
  • system and calculator.
  • Experience with Google Suite applications (Gmail, Docs, and Sheets) and collection software
  • Advanced knowledge and Familiarity with Skip Tracing Tools and Techniques.
  • The ability to perform, understand, and conduct OSINT while also staying covert online is a huge plus.
  • Desire to work with others in achieving company and client goals
  • Ability and knowledge of locating public records at a county, state, and federal level.
  • Ability to use standard office equipment including a computer, keyboard, copy machine, phone
  • Ability to read, write and speak fluent English

Other Work Requirements:

  • May be required to work evenings and some weekends

Compensation and Benefits

  • $18.00 – $22.00 per hour, dependent on experience and location
  • Full-time, remote position
  • Medical, dental, vision, and 401k available
  • Flexible Time Off and paid holidays
  • Equipment provided

ESPN Digital Video Social Content Intern, Remote – Spring 2024

Job ID 10064960
Location Connecticut, United States / Remote, United States
Business ESPN
Date posted Oct. 04, 2023
This role is considered remote, which means the employee will work remotely on an ongoing basis and will not have an assigned workspace at a Company designated location.
Job Summary:
About the Role & Internship

The ESPN YouTube Team oversees the daily creation and curation of video content for ESPN-branded social channels, ESPN digital platforms and ESPN YouTube channels. They produce videos, write headlines and evaluate stories and videos for accuracy, fairness and social/viral potential.

What You Will Do

Interns will assist in tracking performance metrics and video analytics on ESPN platforms, enhancing the distribution model on all channels. You must have a commanding knowledge of Search Engine Optimization, be organized, and be able to recognize unique and compelling content that will thrive in mobile/social environments. As an intern, you will develop an awareness of the operations of multiple ESPN units in order to collaborate successfully in identifying and/or developing up-to-the-minute video content optimized for multiple platforms and user needs. Interns will report to the Director Digital Video, Social Content, contributing to the team by:

Participating with teams internally and externally in the creation and distribution of content that best activates new audiences

Comfortable navigating Digital Social Platforms and apply that expertise to expand reach, engagement, and distribution of content

Analyzing usage and performance metrics that can lead to content enhancements and improvements

Maintaining proficiency and knowledge in latest trends and best practices for video distribution on YouTube channels and ESPN Platforms

Producing, creating and editing videos. This will include headline writing, tagging and managing an overall style and voice, and working with subject matter experts for specific content types.

Required Qualifications & Skills

1-2 years working in a media environment, creating and managing content and publishing to live streams

Strong base of current sports knowledge, including teams, players and storylines and appreciation of news and story play

Excellent headline writing skills and an understanding of optimal tactics for content distribution

Ability to create and tell stories in a fast-paced, highly competitive environment and juggle multiple varied tasks during a typical work day

Strong verbal and written communication skills

Preferred Qualifications

Experience working with a variety of digital content management systems

Understands and follows the latest social media trends

Non-linear editing skills (Quantel, Final Cut, Avid, Premiere, After Effects, WSC, etc.)

Experience in editing content, specific to the needs of multiple social media platforms

Has a good appreciation of pop culture, understands how sports fans are consuming content on mobile devices and assists with understanding the tastes of ESPN users

Education

Journalism, Communications, Media or related majors

Eligibility Requirements & Internship Information

Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Professional Internship

Must be at least 18 years of age

Must not have completed one year of continual employment on a Disney internship or program

Must possess unrestricted work authorization

Additional Information

Program Dates: The spring season will run January 22nd through May 10th, 2024. Interns will work 40 hours per week throughout the internship. There may be some flexibility based on candidate’s academic schedule.

Work Environment: This position is remote and can be located throughout the United States utilizing a dedicated home office that includes reliable internet and phone service.

ESPNMEDIA

The pay rate for this remote internship is $21.70 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits
About ESPN:
Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.

About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ESPN Productions, Inc, which is part of a business we call ESPN.

ESPN Productions, Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Clinical Data Specialist

As the Clinical Data Specialist, you will conduct ongoing research on various copay assistance programs and drug manufacturers to ensure all relative information is accurate and up to date. A seasoned Clinical Data Specialist you will have pharmacy knowledge and strong research skills. This role plays an important part in the accuracy and eligibility of PrudentRx programs and will require collaborative teamwork across several departments, including the clinical product team.

Position Details

United States- Remote/Telecommute
8:00am-5:00pm Est.
Equipment and hardware provided. Interviewing, orientation, and training are conducted virtually.
Responsibilities

Conduct detailed research on copay assistant programs and drug manufacturers to identify changes including, but not limited to, program availability, funds offered, enrollment/re-enrollment process, and Terms & Conditions
Use mindful and professional langue when calling drug manufacturers to maintain company confidentiality while gathering the necessary information needed
Report all research findings regarding updated information to Zitter and all other vendor sites through their online portal as needed
Assist the analytics team with reviewing and validating various reports and file management on Salesforce, Excel, and other systems
Update the Clinical Product Team in a timely manner on all department and program changes using clear and professional written and oral communication.
Complete all necessary continued learning and training requirements per department and company need
Other essential duties as assigned
Requirements and Qualifications

2-3 years as a Pharmacy Technician or relevant experience
Proven research experience
Proficient in Excel and other office applications
Strong professional communication and attention to detail skills
Analytical think eager to gather data

Work From Home Requirement

(25/25mp) to execute all job functions. Additionally, the employee must provide a private
workspace with a desk and chair, free from distraction.

Physical Demands and Working Conditions
Duties are performed primarily in a home office setting utilizing Company provided computer equipment. While performing the duties of this job, you will regularly sit and talk. The employee is frequently required to use their hands. Employee will occasionally be required to stand and walk.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

Eligible for benefits within 30 days
Health
Dental
Vision
STD, LTD, Critical Illness and Accident
Company Paid Life Insurance
401(k) 100% company match up to 4% 90 days

LI-Remote

FINANCE DIRECTOR – PART-TIME (REMOTE)

Description
VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. We are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide elevated customer service experience.

We are seeking a part-time Finance Director who will have a key leadership role responsible for overseeing the financial operations of the company. This position involves managing the accounting department’s day-to-day functions, ensuring adherence to US GAAP standards, and maintaining accurate financial records. The Finance Director plays a pivotal role in the month and year-end close processes, collaborating with cross-functional teams, and providing insightful financial analyses. Additionally, this role takes charge of the company’s budgeting, forecasting, and financial planning activities, partnering with various departments to drive informed decision-making and supporting the company’s growth strategies.

This is a part-time, remote position working up to 29 hours per week.

What You’ll Do:

Accounting Responsibilities:

Efficiently manage the accounting department’s operations, including accounts receivable, accounts payable, payroll, bank reconciliations, and general ledger activities, ensuring compliance with US GAAP
Oversee the month and year-end close processes, reconciling balance sheet accounts, validating revenue and expenses, and recording accruals
Deliver monthly financial results to the executive team and operational leadership team, including program-specific gross margin data
Develop and enforce accounting policies and procedures, such as expense reimbursement, charitable contributions, and fixed assets
Continuously evaluate accounting operations to ensure alignment with GAAP standards and regulatory requirements
Establish and enforce internal controls to safeguard company assets
Collaborate across departments to optimize processes and support operational tasks
Manage the financial audit process in coordination with external auditors
Work with tax personnel to provide necessary tax support and quarterly tax estimates
Mentor and train direct reports, fostering career development. Cross-train the accounting team for coverage and skill enhancement
Administer the accounting system, QuickBooks
 FP&A Responsibilities:

Lead the preparation of the company-wide annual budget and both short and long-term forecasts
Analyze financial statements monthly, monitoring variances against budget/forecast
Collaborate with Operations and Workforce Management to create revenue plans and key performance metrics
Serve as the finance point of contact, working cross-functionally with sales, workforce management, and operations to provide financial data and recommendations
Maintain pricing and cost analysis, or provide cost estimates for prospective and current clients as per contracted terms; address client inquiries related to spending status and future needs
Develop pricing models aligned with market trends and new product/service offerings
Provide various ad-hoc analyses upon request
As a steward of a B-Corp certified organization, incorporate social and environmental performance standards and decision-making in daily interactions and engage in best practices committed to making the business a force for good. Exhibiting social responsibility also includes promoting diversity and inclusion, valuing individual contributions, coaching and encouraging team members to aim for higher standards. In doing so, you provide a safe environment for others to pursue personal growth, learning, and development in the workplace.

Job Requirements:

Bachelor’s degree in Finance, Accounting, or related field
7+ years of progressive experience in finance and accounting roles, with 3+ years in a managerial capacity
Current CPA license
Thorough knowledge of US GAAP and financial reporting requirements
Proficiency in financial software applications, including QuickBooks and advanced Excel
Strong analytical and problem-solving skills with a keen attention to detail and a high level of critical thinking
Excellent communication and interpersonal skills for cross-functional collaboration
Expertise in budgeting, forecasting, and financial analysis
Solid understanding of tax regulations and compliance
Ability to lead and develop a team, fostering professional growth
Ability to manage sensitive or confidential information
Solid understanding of tax regulations and compliance
Must be comfortable working directly with Team Members who work remotely
Able to successfully pass a credit, criminal, and employment reference security check
 Must reside in one of these states to be considered: Arkansas, Arizona, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Nevada, New Jersey, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin.

VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Copy Editor

PushBlack is the nation’s largest media advocacy organization for Black Americans, currently serving 9 million people monthly across all platforms. We use the power of narrative, especially Black History, to educate and activate our subscribers to build their personal power and create lasting economic and political change.

In 2021, PushBlack grew to 6M subscribers on Facebook Messenger and 500K followers on Instagram. We also ran the nation’s largest GOTV campaign for Black Americans. In May 2020, we launched Black History Year, our critically-acclaimed podcast, which has received over 3M downloads. As the #1 trusted media source for millions of Black Americans, our growing media footprint empowers our audience and activates them to take actions in the best interest of the Black community, driving unprecedented levels of civic engagement.

What We’re Looking For

We’re hiring an exceptionally detail-oriented and dedicated Copy Editor to be a supportive force to the Managing Editor and content team. The Copy Editor serves as a crucial line of defense for PushBlack stories in areas of editing and research, and play a critical role in ensuring the accuracy, clarity, and quality of our content. You will work closely with writers and editors to refine articles, fact-check information, and maintain our high editorial standards. This individual will also collaborate on projects for multiple platforms including, but not limited to, social media, podcasts, and video scripts.

The ideal candidate for this position is passionate and knowledgeable about Black history and has a keen eye for detail. They are committed to challenging and disrupting dynamics of white dominant culture in the workplace. This candidate is a highly motivated self-starter who has experience managing multiple editing projects, has excellent communication skills, and enjoys collaborating with a creative team.

What You’ll Be Doing

  • Collaborate closely with the Managing Editor to maintain the highest editorial standards across all our platforms.
  • Take the lead in copy editing and line editing to ensure our content is free from errors and adheres to our brand guidelines.
  • Engage in thorough fact-checking and meticulous research to verify the accuracy of information and historical facts and maintain the highest level of credibility. Extend your expertise to assist in crafting compelling video scripts, podcast scripts, and presentation decks.
  • Manage multiple tasks and meet tight deadlines while maintaining quality.
  • Actively participate in content meetings, providing valuable input and suggestions to enhance the quality of our work.
  • Work closely with writers to refine their work and maintain consistent editorial standards.
  • Develop and maintain comprehensive content guidelines that align with our editorial mission and objectives.
  • Regularly share updates, best practices, and resources related to writing guidelines and content quality improvement.
  • Contribute to the development and execution of our editorial strategy.
  • Collaborate with the Managing Editor on special editorial projects, ensuring timely completion and adherence to quality standards.

Requirements

Skills + Experience

  • 3 to 5 years of proven experience in copy editing and line editing.
  • A deep understanding of grammar, punctuation, and style.
  • Excellent communication, time management, and project management skills
  • Strong research skills and the ability to fact-check with precision.
  • Proficiency in editing video scripts, podcast scripts, and presentation decks.
  • Exceptional attention to detail and an eye for maintaining consistency.
  • Familiarity with digital media and the ability to adapt to evolving content platforms.
  • Effective communication skills to collaborate with writers and the editorial team.
  • Self-motivated and capable of working independently and meeting deadlines.
  • Adept at juggling multiple projects and priorities effectively.
  • Commitment to understanding Black history and its impact on Black liberation.



This Would Put You Over The Top

  • Proficiency in Black History and/or Black Studies
  • History or other social science research experience
  • Expertise in journalism, nonfiction editing, or investigative research
  • Understands that this work is in service of the organization, its audience, and the people who do the work of the organization
  • Familiarity with G-Suite, Slack, Trello, and/or other online productivity tools
  • Track record of fact checking, line editing, and copy editing for online media or nonprofit organization
  • Remote work experience
  • Familiarity with creative nonfiction subject matter

Benefits

What We Offer Our Team

  • Whether you love your couch or your desk, it doesn’t matter. We’re 100% Remote!
  • 100% employer-paid medical, dental, and vision insurances
  • Retirement savings account (401K) with tiered matching contributions
  • Three weeks’ (15 PTO days) paid vacation in the first year of service; four weeks (20 PTO days) in subsequent years. Ten (10) Sick days and 3 Floating Holidays every year.
  • Eight (8) Paid Holidays, including Juneteenth, as well as a Winter holiday for the last week of the year
  • Annual taxable work-from-home stipend ($4,800)
  • Annual professional development budget ($1,750 of which $500 can roll over each year)
  • School loan repayment assistance support up to $200 monthly for undergraduate loans or up to $300 for graduate loans
  • Parental Leave during new child’s first year

Let’s Talk About The Salary

  • The salary range for this position is $57,995 – $71,810.

APPLY HERE

Social Media Coordinator

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

Ventures Endurance, a division of Gannett/USA Today Network, is seeking an experienced, creative, and motivated Social Media Coordinator to join our marketing team. In this role, you will be responsible for implementing our marketing and social media strategy with the goal of growing our online presence and improving marketing efforts.

Base Salary: $45,000, fully remote role

Responsibilities

  • Manage social media content creation efforts across our 50+ Facebook, Instagram, TikTok, and Twitter accounts
  • Implement and refine our current social media strategy
  • Measure the results of social media campaigns and adjust strategy based on findings
  • Seek out social media growth strategies and implement them across all our brands
  • Work closely with the graphic design team to create social media and additional marketing content
  • Keep abreast of the latest social media best practices and technologies

Required Skills

  • Must exemplify all 7 core values outlined above
  • 2+ years of experience in marketing, social media, or a similar role
  • Passion for all things Digital Media and Social Media
  • Excellent verbal and written communication skills and attention to detail
  • Experience creating organic posts, deploying, monitoring, and managing social media on Facebook, Instagram, TikTok, Twitter, and LinkedIn
  • Understanding of current social media trends, platforms, and dashboards
  • Well-versed in social media marketing strategies
  • Strong organizational skills, with the ability to multitask and maintain a fast-paced workflow
  • Good understanding of social media KPIs
  • Excellent multitasking and time-management skills

About Ventures
Ventures Endurance Mission

Produce world-class, community-centric events that engage, empower, and celebrate every participant.

Ventures Endurance Core Values

Communicate Collaboratively

Act with Authenticity

Embrace Inclusivity

Celebrate Achievements

Exceed Expectations

Nurture Passion

Live with a Growth Mindset

USA TODAY NETWORK Ventures creates impactful consumer engagements and experiences through world-class events, promotions, races, and technology. We strive to exceed expectations and create unforgettable memories to drive value for our partners while leveraging our reputable institutions, including USA TODAY and more than 250 local media brands.

Our portfolio includes the largest high school sports recognition program in the country, USA TODAY High School Sports Awards, and other celebrated brands including the Official Community’s Choice Awards, American Influencer Awards, Rugged Maniac, Hot Chocolate Run, Blockbuster Bucket List sweepstakes, Amazing Teachers contest and more. Our events are managed with our proprietary ticketing and registration platform, EnMotive.

The events and promotions that we build inspire pride in local communities and connect local and national businesses with highly engaged audiences. We are an industry leader and drive results from coast to coast.

APPLY HERE

Content Management Specialist (Taxes)

NerdWallet, a website and mobile app delivering industry-leading financial guidance, tools and independent reviews, is seeking candidates with strong writing and editing skills for a position as a Content Management Specialist (CMS).

The CMS will work on projects that help maintain and optimize a large library of consumer-focused personal finance articles. You will use your attention to detail and research skills to update, fact check and enhance NerdWallet pages, sometimes working with teammates and sometimes independently, with the goal of ensuring the internet’s best answers for the topics we cover. Projects you may be working on in this position include: 

  • Launching new coverage areas that require detail-oriented, frequent updates. 
  • Using search-engine optimization skills to find new content opportunities and to experiment, update, fact check and optimize pages across our Taxes and Investing libraries.
  • Ensuring our content is competitive and up-to-date for each tax season and during transitions between tax seasons.
  • Independently identifying SEO opportunities, and collaborating with others to execute on their recommendations. 
  • Working closely with and learning from our subject matter experts, including expert reviewers, and watching news and reacting in real time with content updates.

Where you can make an impact: 

  • Finding new SEO opportunities for us to test and expand our reach.
  • Optimizing our existing content to grow traffic and improve rank. 
  • Editing new and optimized articles – with the opportunity to occasionally write new articles.
  • Fact-checking and updating content and industry data to ensure consumers are getting the latest, most accurate information.
  • Enhancing the website through internal linking and other types of search engine optimizations. 

You are:

  • Adaptable and eager to learn. You may be considered for positions of greater responsibility later on.
  • Excellent at prioritization and handling multiple projects at once.
  • Resourceful and self-directed. You can tackle anything from story updates to projects with minimal direction, and you consistently deliver polished work.
  • Someone with a strong attention to detail. This could be a good role for someone with fact-checking or copy-editing experience.
  • Passionate about self-improvement and at ease with constructive feedback that will help you grow. 

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

  • Journalism or related degree or equivalent professional experience
  • A strong grasp of SEO best practices and content management, or an eagerness to learn those skills. 
  • 2+ years of consumer-focused writing, editing or fact checking experience.
  • Personal finance interest or expertise, particularly with financial topics including investing or taxes.

Where:

  • This role will be based in San Francisco, CA or remote (based in the U.S.).
  • We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

  • Industry-leading medical, dental, and vision health care plans for employees and their dependents
  • Rejuvenation Policy – Flexible Time Off + 13 holidays + 4 Mental Health Days Off
  • New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
  • Mental health support through Ginger.io 
  • Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar 
  • Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
  • Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
  • Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
  • Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend

Have Some Fun! (Nerds are fun, too)

  • Nerd-led group initiatives – Intramural Sports, Employee Resource Groups for Parents, Diversity and Inclusion, Women, LGBTQIA, and other communities
  • Hackathons, Happy Hours, and team events across all teams and departments
  • Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction 

Lifestyle (Be your best self – we’ll take care of the details)

  • Our Nerds love to make an impact by paying it forward – Donate to your favorite causes with a company match
  • Work from home equipment stipend and co-working space subsidy 
  • Anniversary recognition program – choose from different items and experiences
  • Commuting stipend 

Plan for your future (And when you retire on your island, remember the little people)

  • 401K with company match
  • Annual Enrichment Stipend for learning and development
  • Be the first to test and benefit from our new financial products and tools
  • Access to Rocket Lawyer for online legal support and resources 

APPLY HERE

Audience Engagement Specialist

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

The Audience Team in the South Region of the USA TODAY Network plays a crucial role in ensuring high impact local journalism reaches its maximum audience, helping to support our newspapers in the region and grow and retain subscription bases for our publications. This role will work closely with the Tennessean newsroom based in Nashville.


Audience Engagement Specialists are strategic partners and the architects of overall publication plans for our journalism in order to maximize audience and subscription growth. The Audience Engagement Specialist ensures that the right content is published and delivered to the right audience in the right way on the right platforms at the right time, both in advance planning and execution. Using analytics to create plans, adjust plans in real time and help advise on reporting holes or opportunities is key.


This is a multi-newsroom, multi-platform role that empowers strategic work with other journalists to brainstorm and execute digital storytelling, such as photos, videos, graphics, sidebars and social cards; native platform management with home page/app curation, newsletters and push alerts; search optimization; and social media platforms.


The Audience Engagement Specialist is a strategic partner for local editors and reporters within the newsrooms they are assigned.


They will have or hone strong news judgment toward promoting stories on our native platforms, search, social and in print. Editors trust their Audience Engagement Specialists partner to make independent decisions about how and where content is presented.


This role may require occasional early morning or late-night hours and weekend shifts to manage platforms and respond to breaking news.


Responsibilities include:

·Partnering with editors on premium schedule and staying updated on best practices regarding subscriber-exclusive content.
·Maintaining digital and print content calendars via Presto Suite and determining embargo times to reach target audience. Keep a birds-eye view of content across the newsroom and Network.
·Managing native and off-site platforms: Scheduling and setting up home front stories, push alerts and social media posts. Time of day for target audience is top of mind.
·Optimizing premium and high-potential content for search, recirculation and deeper audience engagement time.
·Enhancing content with video, galleries, SEO meta-data, hyperlinks and images.
·Writing effective digital headlines, promo briefs and breaking news alerts that help attract audiences.
·Spotting and correcting issues related to grammar, spelling, punctuation and style.
·Creating social cards via Canva for high-potential stories and scheduling them on social media platforms.
·Using Parse.ly and Google Analytics to make data-driven decisions and advise on opportunities targeting the audience funnel.
·Attending newsroom/team meetings and possibly running meetings.
·Helping newsrooms swarm breaking news and trending by suggesting (and sometimes writing) stories targeting search and social. This will include search optimization and formatting live blogs. It may include creating content and gathering user-generated content.
·Sharing content to other planners/sites and searching for content to promote on yours, including USA TODAY and sites in the regional structure.
·Enforcing workflow standards, including planning communication and deadlines.
·Serve as a secondary print planner when necessary

Qualifications:

·Bachelor’s or master’s degree in communications, journalism, marketing, or related field preferred or equivalent combination of education and experience.
·3+ years’ experience in a news or social media role
·Proficiency in digital platforms, such as websites and apps, social media and search
·Experience with content analytics tools, such as Google Analytics or Parse.ly is a plus
·Experience in a deadline-driven environment
·Strong communication skills and a willingness to collaborate is a must
·Ability to work quickly and accurately under pressure and breaking news


We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:

1.Your resume – one to two pages.

2.A cover letter that outlines how you would approach the job.
3.Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.


The hourly rate for this role will range between $15.90 and $29.30.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable. 

APPLY HERE

Manager, Enablement Content Marketing

The Manager, Enablement Content Marketing will work to clarify and reinforce Aledade’s value proposition to a wide variety of audiences. This professional will lead our content strategy for high-profile content streams at the company, creating, curating, and harmonizing our existing and future content to ensure consistent market positioning, accelerate growth, and facilitate adoption of our products and services with prospective and current primary care practices, health centers and health systems. 

This will include leveraging data and performance metrics to develop, implement and lead cohesive strategies to update educational material, sales collateral, website copy and other customer acquisition efforts. Additional work will include leading collaborative efforts with our business development, policy, corporate communications, performance and other teams to understand and tailor content to relevant audiences (e.g. payers, policymakers, patients and general audiences). This role will help to drive the adoption and improvement of existing and new processes to ensure maximum efficiency.

Primary Duties

  • Manage a team of 2-3 writers in the production of marketing content
  • Strategize and develop content for the sales team, topical marketing campaigns, product and service promotions, and other business objectives
  • Coordinate with key stakeholders to develop and implement content marketing strategies 
  • Gather and report on audience insights, performance data and distribution plans
  • Establish, streamline and advance content development and management processes

Minimum Qualifications

  • Bachelor’s degree in marketing or related discipline
  • 8+ years of marketing and content creation experience, with at least 2 years of that experience in healthcare marketing (e.g., value-based care, ACOs, PCMH, bundled payments, payer, etc.)

Preferred KSA’s

  • Thorough knowledge of current healthcare issues, and deep familiarity with local, regional, state, and national market trends
  • Excellent communication and collaboration skills across multiple stakeholders, seniority levels, and teams, including ability to tell a cohesive story that aligns with business goals
  • Proven success working cooperatively and strategically in a team-oriented matrixed environment with the ability to influence and interact with all levels
  • Team player with the ability to work with a remote and nationally distributed team
  • Strong analytical abilities in researching topics and distilling critical issues
  • Understanding of and commitment to high editorial standards and content integrity
  • Experience leading a dedicated team in the coordination, delivery and distribution of content
  • Ability to navigate fast-moving, deadline-driven workplace with agility and comfort in pivots in direction
  • Organizational, time management and prioritization skills, with a proven track record in handling multiple projects at once
  • Experience in value-based care (e.g., ACOs, bundled payments, etc.)
  • Design experience (Adobe Creative Suite, Illustrator, etc.)
  • Strong skills in Google Workspace, including Documents, Sheets and Slides
  • Familiarity with content management tracking and distribution systems and platforms, including, but not limited to, Brandfolder, Smartsheets, Monday, Brandfuel, etc.

Physical Requirements

  • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape – independent primary care. We were founded in 2014, and since then, we’ve become the largest network of independent primary care in the country – helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best – keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society – and if you’re eager to join a collaborative, inclusive and remote-first culture – you’ve come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work – and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more!

APPLY HERE

Manager Proposal Content

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position has enterprise responsibility for managing a team focused on proposal database content, quality control, and graphic design in the Proposal Development area. This includes working with subject matter experts across the enterprise, proposal preparation activities, proposal process improvement, ensuring adherence to brand and style guidelines, and creating best-in-class proposals. This manager will oversee the day-to-day activities of a team of graphic designers who work on proposal-specific page layout, custom covers, and executive summaries; and, a team of communication consultants who work on proposal content maintenance, proofreading, and copy editing to ensure that the highest quality standards are met.

This is a remote role; candidates must live in one of the following Five states, Illinois, Texas, Oklahoma, Montana and New Mexico within 250 miles from one of our BCBS offices.

JOB REQUIREMENTS:

  • Bachelor Degree in Marketing, Business, Management Information or English OR 4 years marketing, proposal management or analysis experience. 
  • 5 years experience in proposal management to include supporting the RFPs (Request for Proposals) and RFIs (Request for Information) process.
  • 2 years experience in database/system administration management and analysis.
  • Verbal and written communication skills including editing skills, composing RFPs and RFIs, and interpersonal skills to lead process changes with other departments and represent HCSC to external clients and agencies.
  • Organized and detail-oriented with ability to manage multiple projects in a fast-paced environment.
  • PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.

PREFERRED JOB REQUIREMENTS:

  • 3 years’ experience in health insurance with managed care products, processes, and industry practices.
  • Experience using proposal automation technology such as Responsive, Qorus or Qvidian.
  • 3 years of leadership, supervisory or management experience.

We encourage people of all backgrounds and

experiences to apply. Even if you don’t think you are a perfect fit, apply

anyway – you might have qualifications we haven’t even thought of yet.

APPLY HERE

Director, Customer Support

Location: Fully Remote in the USA

As the Learning A-Z Director of Customer Support, you will have the exciting opportunity of redefining how we deliver world-class support to our customers. Your primary responsibility is to lead our team through change and support continued growth with our processes, procedures, and strategies. You will enable us to keep our costs affordable for our educators by providing an efficient, effective and empathetic experience to all of our educators via chat support, AI, improving knowledge base content, constantly iterating our bot capabilities, training our team, and maximizing the use of Intercom. You will report to the VP of Operations.

Leading highly passionate, professional customer support specialists, this role requires high-level communication skills, leadership skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will set the tone of how our team interacts with our clients on a daily basis, become a resident expert on all facets of our platform and the broader edtech industry, and work cross-functionally with Marketing, Sales, Customer Success, Professional Services, and Engineering to ensure that our customers have an optimal experience with our products.

The role also requires a business-oriented mindset that recognizes that we serve an ever-changing market and will stay informed on trends that affect the delivery of support at scale and in the Edtech sector. You will contribute to LAZ’s overall strategy collaboratively with the other members of our leadership team.

Job Responsibilities:

  • Run a chat-based Customer Support Organization.
  • Cultivate a high energy, collaborative and customer-first team culture centered around delivering an efficient, effective and empathetic experience for all customers.
  • Seek ways to increase self-service customer support for faster and more efficient for educators.
  • Improve our knowledge base and its delivery to our clients.
  • Improve individual and team efficiency.
  • Act as a liaison to the greater leadership team.
  • Responsible for executing and regularly updating the relevant parts of the Customer Journey and respective playbooks and evaluating key customer touchpoints throughout the journey in Support.
  • Develops and improves productivity and performance reporting on team performance, individual performance, monthly department performance overall enabling us to keep our product costs as low as possible for our customers.
  • Drive operational quarterly and annual planning with Key LAZ Stakeholders to optimize cross-functional planning, communication and resource management.
  • Partner across marketing, sales, product, engineering, and professional learning services teams to establish a cohesive team approach, process and product efficiencies.

Job Requirements:

  • Minimum 5 years of direct management experience running a chat-focused support organization.
  • Bachelor’s degree preferred.
  • Demonstrates a proven understanding of Intercom, AI, call deflection, bot development, and knowledge base growth.
  • Empathetic manager who demonstrates LAZ values of being hungry, humble, and smart.
  • Proven effectiveness in training and managing teams in a customer support function.
  • Experience with executing strategy around capacity planning, cost analysis, KPI utilization, and problem prioritization.
  • Experience successfully implementing data-driven strategy to improve support productivity, customer sentiment, and net revenue retention.
  • Experience with and ability to communicate across all levels of an organization, excellent written and verbal communication skills, especially to an executive audience.
  • Excellent organizational skills with a high attention to detail coupled with an ability to think strategically.
  • Comfortable navigating and mediating conflict.
  • Innovative leader and lifelong learner who keeps abreast of operational best practices and supporting technologies.
  • Outstanding communication and customer management skills
  • Demonstrated analytical and problem solving skills.
  • Experience collaborating with cross-functional teams. (e.g., Sales, Professional Learning Services, Engineering, Support)
  • Proficiency in Business Process Automation.
  • Knowledge of SalesForce CRM, Intercom, Gainsight, Tableau, Snowflake, and other relevant systems.

Why Work With Us?

When you work with Learning A-Z, you’ll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today’s world.

We’ve been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States.

APPLY HERE

Customer Support Specialist

Online shopping has changed. Today’s eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.

Full Time. Remote. 

We are looking to grow our Customer Support Team by adding a dedicated Customer Support Specialist. We are a rapidly-growing, fast-moving company that loves our customers and firmly believes that their success is our success. That’s why this position is so important – and why it comes with such amazing growth opportunities.

SamCart’s Customer Support Specialist is primarily responsible for providing support to our customer base. This encompasses becoming a product expert as well as an educator and advocate. They will guide SamCart marketplace owners through best practices as well as listen to their feedback and identify ways SamCart can continuously improve the experience of owners and their customers.

Responsibilities

  • Ability to work a Tuesday – Saturday weekend split schedule 
  • Respond to customer inquiries via FreshDesk email and live chat.
  • Troubleshoot customer issues pertaining to platform usage and configuration.
  • Understand and identify customer pain points and help drive the escalations process by coordinating between the product and support team.
  • Be proficient in knowing when to use perfectly hilarious GIFs within customer conversations to close their ticket with a smile.
  • Act as liaison between the customer and other departments such as the sales, support, marketing, and product teams.

Qualifications

  • Experience working within a SaaS company
  • Prior technical support experience
  • Prior experience owning a live chat customer experience
  • Excellent communication skills – both written and verbal
  • Tech-savvy, adaptable, and comfortable with frequent functionality updates
  • Superior customer service skills – owns the ability to be responsive, compassionate, resourceful, and solution-oriented (all while maintaining a sense of humor!)
  • Master of critical thinking – Has the ability to provide innovative solutions or draw reasonable conclusions from provided information/context
  • Enjoys working directly with our customers, being their trusted advisor, and understanding the importance of customer happiness in staying ahead of our competition.
  • Major plus if you have knowledge of the FreshDesk / Freshchat system, Google Hangouts, and Slack

This is what you’ll love about SamCart

Our co-founders always say “Their success is our success” and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful. 

  • Each team has one offsite Hub Week per quarter to collaborate with your team members (and others!) and plan for the upcoming quarter.
  • Diversity adds value to everything we do – We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
  • We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.  
  • Yay, we have 401K! 
  • Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child. 
  • Supportive Parental leave policies for all parents 
  • Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
  • Self-Care is important, which is why we offer a monthly wellness credit. 

APPLY HERE

RCSA Consultant (Contract)

Title: RCSA Consultant

Location:Charlotte, NC

Chandler, AZ

Des Moines, IA

Minneapolis, MN

Dallas, TX

Wilmington, DE

Duration:  6 months

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives. Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate. Review strategic approaches and effectiveness of support function and business performance. Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations. Make decisions in highly complex and multifaceted situations requiring solid understanding of business group’s functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans. Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives. Influence, guide and lead less experienced Strategy and Execution staff within the group.

Responsibilities:

  • Complete annual refresh preparation activities
  • Facilitate and capture refresh discussions, actions, disposition all decisions, and issues noted by stakeholders; track topics that need to be revisited.
  • Pre-populate and make edits live in RCSA Workshop Tool/ServiceNow based on refresh discussions.
  • Support artifact creation and RAU Owner preparation prior to the Review and Challenge Board (R&CB).
  • Manage agenda, timelines, meetings, share & apply lessons learned.
  • Manage timely QA/QC submissions, handoffs, support feedback implementation, and disposition feedback.
  • Support annual refresh schedule and roster management, status reporting, level of effort monitoring, and R&CB scheduling. 

Qualification:

  • Skills in various quality assurance techniques
  • Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience in Microsoft office (specifically Excel)
  • Analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results
  • Knowledge of the operational risk framework and disciplines primarily in the banking industry and its related operations

Part-time Senior Manager, Academics – Early Literacy

Part-time Senior Manager, Academics – Early Literacy (K-3)

Arkansas, Tennessee or Mississippi

TNTP seeks part-time Senior Managers, Academics – Early Literacy to join our Part-time Staff Pool to support early literacy work in Arkansas. This position is based from a home office in Arkansas, Tennessee or Mississippi and is available immediately. Frequently travel is required for this role and candidates must be willing and able to travel across the state of Arkansas to meet client obligations in both urban and remote settings. Candidates residing in Tennessee or Mississippi with the ability to meet the travel requirements are encouraged to apply.

Who We Are
A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we’re a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.

We are currently seeking individuals to join TNTP’s Part-time Staff Pool to fill part-time roles supporting early literacy work in Arkansas. TNTP part-time candidates provide additional capacity to complete priority projects. Assignments vary in length with most lasting between 2 weeks and 3-4 months or longer, and work is not guaranteed.

What You’ll Do

As a Part-time Senior Manager, Academics – Early Literacy, you will partner with school districts in Arkansas to support, coach, and develop teachers and leaders to shift and improve their instructional practice around the implementation of developmentally appropriate practices in early literacy classrooms.

Specific responsibilities include:

Supporting district and school leaders to deliver on their instructional leadership priorities and improve instruction for all students, by supporting them with key aspects of their roles, such as:

Leading compelling and practical professional learning on research-based practices in K-3rd grade age student instruction with a focus on literacy.

Designing and executing regular cycles of teacher professional learning, observation and feedback, or student work analysis on topics relevant to early literacy and intended to improve instruction and student outcomes.

Conducting classroom visits to assess the quality of instruction and support coaches and leaders in identifying trends within and across schools.

Modeling effective observation and feedback practices.

Facilitating the implementation of strong instructional materials aligned to the shifts and demands of the relevant state standards.

Setting up and maintaining data systems and supporting teachers and leaders to engage in ongoing reflection and use of data to drive improvements.

Building and maintaining strong relationships with academic departments and school-based staff.

Tracking progress towards contract goals and making strategic decisions regarding client management and support.

Motivating and influencing clients to consistently integrate equity-focused mindsets and practices into their academic strategy, including authentic community engagement and cultural proficiency.

Developing strategies to tackle instructional challenges and creating plans to implement them.

Contributing to the creation of high-quality, data-driven reports demonstrating the effect of the team’s approaches towards quality of instruction.

Designing tools and resources in real-time to respond to client needs, in support of academic or instructional goals.

Engaging with and communicating progress to a variety of district school and community stakeholders.

What You Bring

First and foremost, we are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change children’s lives through education.  We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You’ll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level. We encourage those with the following identities to apply: Black, Latinx, Asian American, and Pacific Islander, Indigenous people, LGBTQIA+ and non-binary people, veterans, people living with disabilities, and others with lived experience being part of marginalized communities. 

We expect our Part-time Senior Managers to:

Have a passion and understanding of the education landscape and communities. You bring deep background knowledge in the current education landscape and a passion for embedding community engagement and involving communities in our work.

Know great teaching and learning when you see it. Whether you are watching how students engage during a lesson or looking at student performance data, you can identify whether students are grappling with the right content and diagnose what needs to happen to improve student learning outcomes immediately and in the long-term. You understand the implications of the shifts in instruction required by the state standards and other early literacy indicators for students, teachers, school leaders, and district staff. You know high-quality instructional materials in early literacy and can support partners in their implementation at the classroom and school level.

Translate your instructional knowledge and content expertise. We’re counting on your strong public presentation skills, ability to assess and adjust to the learning needs of your audience, and ability to communicate complex information to a variety of audiences, including teachers, school leaders, and district staff. You have a deep understanding of effective instruction. You use this knowledge to meet our clients where they are at by designing reasonable solutions to their challenges.

Connect the dots in ambiguous circumstances. You’ll use your analytical and problem-solving skills to design and facilitate trainings and meetings, craft strategic academic interventions that improve student performance, and propose solutions to academic challenges every day. Ambiguity doesn’t scare you; just the opposite, you thrive on it. Your creative instincts will help you deal with vague situations and develop new approaches with limited guidance.

Partner with education leaders. You’ll regularly interact with, and be expected to influence clients, motivating and guiding them to lead transformative change efforts.

Build relationships. You have the ability to connect and build relationships with diverse communities. Multilingual or Bilingual abilities are considered a strong asset – Spanish language fluency is a plus.

Embrace cross-cultural agility. Authentic self-reflection, self-awareness, and high emotional intelligence are central to who you are, and you utilize these skills to contribute to a culture of diversity, equity, and inclusion. You have an adept cultural understanding of yourself and use your understanding of yourself and others to build trusting relationships with colleagues and stakeholders.

Manage time carefully. You may manage multiple projects simultaneously, and you’ll need to prioritize your time carefully to meet deadlines and the needs of our school and district partners.

Qualifications

Deep knowledge of content and instruction at the primary school level, particularly with early literacy instructional materials and resources, with at least three years K-3 teaching experience, preferably in high-need schools or with high-need populations, and a proven track record of raising student achievement.

Experience designing and delivering strong professional development for adult learners and creating systems to support ongoing learning and development.

Teacher leadership experience and experience coaching teachers or other leaders.

Strong familiarity and expertise with the College and Career-Ready standards, or relevant state standards including:

Experience as a practitioner in a school system that has adopted Amplify and/or a deep conceptual understanding of the instructional shifts in early literacy.

Experience using high-quality curricular materials and knowledge of how the curriculum supports strong, rigorous instruction.

Prior experience with equity-based, asset-oriented and culturally responsive practices, especially in teaching and learning.

Multilingual or bilingual abilities are considered a strong asset – Spanish language fluency is a plus.

What We Offer
TNTP offers a competitive hourly wage commensurate with experience in a similar position. The pay range for this position is between $35.00-$52.50 per hour. TNTP offers a motivated team of dynamic colleagues, a collegial atmosphere that values professional development and valuable feedback, and the chance to impact the direction of a growing, mission-driven company that is committed to the success of our nation’s children. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work each day.

To Apply

Please submit your online application through Workday. The priority application deadline for this position is September 25, 2023. After that date, applications will be considered on a rolling basis. It’s in your best interest to apply as soon as possible. We recommend including a cover letter in your application that addresses why you are interested in TNTP and how your experience has prepared you for this position.

LI-REMOTE

Position Type:

Temporary

Document Review Lead

Description
To provide daily assistance to the Document Review Manager/Supervisor. Has the ability and knowledge to provide training and support for Document Review staff. Assist in administration of day-to-day operations. Identify and report job performance shortfalls. Ensures customer expectations are met. Reviews client orders according to insurance guidelines to ensure accurate billing and reduce denials.

Main Job Tasks and Responsibilities

Receives batches from clients to ensure Medbill has received all orders from the client
Organizes the batch coversheets to use as receipts for the client
Prioritizes orders to review based on set guidelines from supervisor
Gives priority to document review specialist, ensures work is being completed in order.
Review and interpret insurance policy guidelines as it relates to the orders to review for the clients
Correctly code the orders for either data entry or billing confirmation
Communicate with clients on possible issues with orders
Work with client to arrive at acceptable changes that can be made to orders to bill
Communicate to client about the completed or actioned orders
Work with Billing and Accounts Receivable staff on resolving billing issues before submitting claims
Work with Billing and Accounts Receivable staff on finding error trends and client issues to be reported back to the client
Track time spent on each client daily
Track employee progress by checking batched and confirmed orders daily
Provides feedback for team members’ performance appraisals to management. Maintains efficient workflow by holding team mates accountable for quality and efficiency of their work
Train new employees and assist other staff with more difficult orders
Review document review specialist orders for accuracy before confirmation
Other duties as assigned
Requirements
Education and Experience

Minimum Medical Billing Certificate/Diploma, Bachelor’s Degree preferred
3 years of DME medical billing or equivalent experience
Extensive knowledge of all insurance payer guidelines
Ability to complete orders for all clients
Knowledge of regulatory standards and compliance requirements
Customer service experience
Billing and AR knowledge

Key Competencies

Extreme attention to detail
Excellent verbal and written communication skills
Reading comprehension and critical thinking skills
Represents Medbill in a positive manner
Organizational skills
Self-motivated with abilities to work well in a team
Supervisor experience and/or training
Salary Description
$18.00/hr

Admin Associate (Temp)

This position is primarily focused on Navia’s client elections and import processes queues.  They will act as a subject matter expert in their day-to-day activities and help staff with misc. projects.  
Essential Functions
  • Monitor Administration emails/Salesforce queue cases and respond within 24 hours.
    • Manage Triage hours; respond same day.
    • Pull file receipts into import inbox.
    • Pull election forms into Laserfiche.
  • Work with internal partners, brokers, and clients to resolve file issues/discrepancies.
    • Reaching out about file issues; saving correspondence
  • Other duties/projects as assigned individually or as a team.
 
Qualifications
  • Demonstrated Ability to work independently.
  • Able to mentor other team members.
  • Above average Excel skills (data manipulation)
  • Self-Motivated work style
  • High attention to detail
  • Strong written and verbal communication skills.
  • Approach all tasks with a customer service attitude.

Location-This is a remote 

Salary-$18.00

Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA

Remote Data Entry LTC Technician

Symbria Rx Services is seeking a team oriented, experienced Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Work Schedule:

4PM-1230AM Monday-Friday, every other weekend 3PM-1130AM
FWLTC Experience required, Docutrack preferred

Must currently live in a state Symbria Rx Services is licensed in:

AZ, CO, IN, FL, KS, MA, MI, MO, OH

Responsibilities
Contact physician’s office as needed for refill authorization.
Contact client for verification of orders as needed.
Process all new and refill prescriptions.
Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
Document correspondence and follow up in the system.
Prepare audit sheets and provide feedback to manager.
Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
Initiate and document correspondence and follow up in system.
May assist with research of lost or missing orders per internal department requests.
May provide backup support to other pharmacy groups based on business needs or production levels.
Answer incoming calls promptly and provide high standard of customer service to the client.
Qualifications
High School diploma or general education degree (GED).
Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
General computer knowledge including Microsoft Office: Word, Excel and Outlook.
Excellent customer service, interpersonal, verbal and written communication skills.
Work collaboratively with other team members and manager to ensure that best practices are shared.
Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.
Qualifications Preferred

Pharmacy data entry experience; minimum one year.
Strong knowledge of Brand/Generic drugs and medical terminology.

Why work at Symbria?

100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
Competitive compensation
ESOP retirement plan
401(k) & Roth 401(k) plans
Employee Assistance Program
Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.
Symbria does not discriminate for any reason. We welcome talent who believes in our mission, drives the organization forward and cares about the value they bring to an organization.

EOE

Write for Us

We are a part of the American Library Association and our reviews serve a specific purpose: guiding school and public library workers in purchasing and suggesting books.

Booklist reviews are “the haiku of book reviewing,” brief but impactful. In 150-175 words, our lively reviews place each work in context, provide a synopsis of plot and other appeal, suggest the ideal audience, and offer readalikes.

Booklist is a recommendation-only journal; every book we review is recommended for purchase in a library setting because of the content, the potential popularity, or other compelling collection development metrics. It’s crucial to keep this in mind when writing and submitting your review. If you don’t personally love a book but understand how some reader out there likely will, your review can help a librarian put that book in the hands of its ideal reader.
 

Who can review for Booklist

Because our audience is school and public library workers, Booklist seeks reviewers who are familiar with both books and libraries. A library degree is not required.
 

(Contract) Medical Payment Posting Specialist

We hold ourselves to exceptionally high standards in order to provide unparalleled service to healthcare professionals, their staff and patients. We strive to end each workday knowing that we’ve made someone’s life better.

Our team is comprised of courageous and caring healthcare warriors. We’re here to solve the impossible problems, such as reducing medical errors, saving patient lives, and empowering physicians to stay financially independent. We care deeply about making a big impact and we are relentless.

Inspired to grow the company and our careers, we remain committed to daily discipline, self improvement, and a ceaseless search for solutions.

We equally value our work and our life apart from work. We’re compelled to work with urgency, decisiveness, and efficiency in everything we do. This affords us freedom and time for things that matter most. 

Leaders at pMD are developed through our mentorship program. Investing in the success of each individual strengthens our team and builds loyalty. We believe in leading by example. Everything one does ripples outward. Therefore, we need each individual at pMD to embody our leadership principles to thrive as an enduring great company.

(Contract) Medical Payment Posting Specialist

(Contract) The Medical Payment Posting Specialist role at pMD helps our team and our customers reach our business goals through accurately posting collected medical insurance payments and patient payments expeditiously. 

Responsibilities include:

  • ensure all payments are correctly entered against accounts receivables (this includes electronic remittance advice explanation of benefits, and patient payments)
  • charges are transferred to patient responsibility as appropriate
  • denied balances are moved to a hold status for research and resolution
  • balances are accurately reassigned to the next payer source
  • posting is marked completed in the task assignment management system
  • confidentiality is maintained of all patient records

Requirements include:

  • 1 year billing experience
  • must have experience in posting medical insurance payments
  • must be able to work independently in a fast-paced environment
  • exceptional attention to detail
  • must currently have or be willing to register a business per independent contractor guidelines
  • reside in the U.S.

The compensation model for this role is designed to pay on a per-unit of completed work basis. Payment is $0.34 per line item posted. Our specialists typically post an average of 65 line items per hour, but the choice is yours!

There are no minimum requirements for working hours or hours per day for this position. Work is available on a first come, first serve basis, and you have complete flexibility on how many encounters you want to review based on your free time and to meet your compensation goals.

We are only accepting applications through our online job portal, Lever. We aren’t able to consider and respond to other types of applications, including those sent via email to pMD support, at this time. Please direct application status questions to [email protected].

Candidates must be authorized to work in the U.S. as a precondition of employment.

Accounts Payable Specialist

About the Team

At GOAT Group, the Finance team is responsible for managing the company’s financial profile. Through analysis, reporting, long-range planning and partnering with business leaders, our Finance team enables strategic decision-making and helps contextualize financial implications across the company. By joining our Finance team, you will work with a group of thoughtful, insightful individuals, all of whom are committed to solving complex problems and ensuring the continued growth of the company and its platforms.

Role Overview

An Accounts Payable Specialist is there to make sure all bills are processed, approved and paid in an efficient and timely manner. These financial specialists provide administrative and clerical support by processing, verifying, and reconciling invoices, responding to vendor inquiries and status updates, reconciling statements of accounts and monitoring expense reports.

In this role, you will:

Monitors the AP inboxes to forward invoices to our designated systems for processing
Enters and codes invoices using the tools and resources available to ensure proper entry into our financial system
Handles vendor correspondence via email
Investigates and solves problems associated with processing payment of invoices
Assists with month end reports, audit selections, and ad hoc projects
Files, saves, and maintains financial documents, vendor information, and invoice support
Performs other duties as required to support the AP Department
We are looking for:

1-2 years of experience in Accounts Payable or Accounts Receivable
Understanding of basic principles of finance, accounting, and bookkeeping
Ability to function well in a high-paced and at times stressful environment
Excellent time management skills with a proven ability to meet deadlines
Strong analytical, problem-solving, and mathematical skills
Excellent organizational skills and attention to detail
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to maintain confidentiality of company and employee information
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
Hiring Range:
$28.85—$36.06 USD
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of over 50M members across 170 countries.

Outstanding Checks Specialist 

Job Description

Pay: $15.00/hour

Schedule:  Monday – Friday 8 am – 5 pm Mountain Time

Location:  Remote

Outstanding Checks Specialist closely research all outstanding checks and ensure those check payments are received by the vendors. This includes making sure checks are accurately applied to their intended utility account as well as working with other teams to ensure any errors or exceptions are properly accounted for. This position provides an opportunity to gain experience in some of the financial aspects of Conservice as well as the ability to handle unique situations that occur daily. 

Responsibilities

  • Research and resolve check issues in a timely manner to ensure payment is received by the vendor
  • Work with vendors to solve any issues regarding payments made on accounts
  • Most time spent clearing payments, fixing double payments, and addressing outstanding payments
  • Work with various teams to recover funds for proactive payments made by Conservice on behalf of clients
  • Other duties as assigned

Preferred Skills

  • Capacity to recognize numerical discrepancies contained within data
  • Proficient with Microsoft Excel, Microsoft Outlook, and Google Drive
  • Familiarity with internet browsing and vendors website navigation
  • Capability to quickly learn and adapt to new computer software
  • Ability to organize and prioritize workload so the most important tasks are completed first
  • Skill in clearly communicating both verbally and in writing using a variety of methods

Content Strategist I NE

The Content Strategist I is responsible for assisting with the development of content for member or provider materials and collateral in a wide array of business initiatives and projects.

Essential Functions:

  • Manage content workflows and coordinate deliverables that will help improve audience comprehension
  • Work with team members to phrase and write tailored, clear, concise copy for all sites and content; including but not limited to the websites, communication campaigns, and other prominent collateral
  • Copy-edit and proof-read content for grammar/spelling to ensure overall accuracy, consistency, tone, style, and branding
  • Maintain a current understanding of internal business processes and procedures to create and update style guides
  • Ensure all regulatory and accreditation requirements are adhered to in materials created and utilized
  • Execute communications for the appropriate delivery channel
  • Ensure production of communications is on time
  • Collaborate and coordinate with internal stakeholders
  • Supports work in department project queue as needed
  • Perform any other job duties as requested

Education and Experience:

  • Bachelor’s degree in Marketing, Public Relations, Journalism, Communications, or related field or equivalent work experience is required
  • One (1) year of experience in content marketing, insurance, healthcare or a related role is preferred
  • Experience in managing projects preferred

Competencies, Knowledge and Skills:

  • Team player with a positive cooperative attitude
  • Self-motivated and ability to work independently
  • Able to prioritize and multi-task to complete assignment within predefined time limits
  • Quick learner and able to adapt to a changing environment
  • Knowledge of marketing practices, tactics and trends
  • Enthusiasm for continued learning and professional development
  • Oral, written, and interpersonal communication skills
  • Organizational and time management skills
  • Strong attention to detail
  • Decision making/problem solving skills
  • Microsoft Office proficient

Licensure and Certification:

  • None

Working Conditions:

  • General office environment; may be required to sit or stand for extended periods of time

Compensation Range:$43,800.00 – $70,200.00

Compensation Type (hourly/salary):Hourly

Organization Level Competencies

  • Create an Inclusive Environment
  • Cultivate Partnerships
  • Develop Self and Others
  • Drive Execution
  • Influence Others
  • Pursue Personal Excellence
  • Understand the Business

The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers.

We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day.

APPLY HERE

Transcriber (Bilingual – Spanish/English) – Temporary

Transcribe portions of member responses to IVR calls using proprietary tools in accordance with HIPAA and company standards. 
Bilingual candidates are required for this opening.
This is a remote role so the candidate can live anywhere in the US. Initial hours will be 8-4:30 pm for the first week or two to ensure equipment works/training is completed. Once training is completed the hours are flexible as long as candidates maintain a 40 hour work week. This role will start as temporary but will be re-evaluated and could potentially go full-time in the future.

Responsibilities

  • Transcribe portions of insurance plan member responses to IVR (Interactive Voice Response) calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member centric information.
  • Transcribe recorded audio from phone-based interactions using proprietary transcription tools in accordance with HIPAA and company standards.
  • Complete strategic transcription/marking projects as requested.
  • Report member Do Not Call requests to Transcription Manager.
  • Escalate member reports of Adverse Events to the appropriate Project Manager/Sales Consultant as necessary.
  • Escalate negative comments to the appropriate Project Manager/Sales Consultant as necessary.

Qualifications

  • Bilingual in Spanish.
  • Excellent written and oral communication skills.
  • Able to type at least 50 wpm accurately.
  • Excellent listening skills.
  • Ability to work independently with minimal supervision.
  • Ability to work under pressure with time constraints.
  • Proficient with Microsoft Word, Excel, Outlook, Internet Explorer.
  • Bachelor’s degree preferred.
  • Healthcare experience a plus.
  • Transcription test must be taken.

Base compensation is $17/hr. Offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

APPLY HERE

Document Review Lead

To provide daily assistance to the Document Review Manager/Supervisor. Has the ability and knowledge to provide training and support for Document Review staff. Assist in administration of day-to-day operations. Identify and report job performance shortfalls. Ensures customer expectations are met. Reviews client orders according to insurance guidelines to ensure accurate billing and reduce denials.

Main Job Tasks and Responsibilities

  • Receives batches from clients to ensure Medbill has received all orders from the client
  • Organizes the batch coversheets to use as receipts for the client
  • Prioritizes orders to review based on set guidelines from supervisor
  • Gives priority to document review specialist, ensures work is being completed in order.
  • Review and interpret insurance policy guidelines as it relates to the orders to review for the clients
  • Correctly code the orders for either data entry or billing confirmation
  • Communicate with clients on possible issues with orders
  • Work with client to arrive at acceptable changes that can be made to orders to bill
  • Communicate to client about the completed or actioned orders
  • Work with Billing and Accounts Receivable staff on resolving billing issues before submitting claims
  • Work with Billing and Accounts Receivable staff on finding error trends and client issues to be reported back to the client
  • Track time spent on each client daily
  • Track employee progress by checking batched and confirmed orders daily
  • Provides feedback for team members’ performance appraisals to management. Maintains efficient workflow by holding team mates accountable for quality and efficiency of their work
  • Train new employees and assist other staff with more difficult orders
  • Review document review specialist orders for accuracy before confirmation
  • Other duties as assigned

Requirements

Education and Experience

  • Minimum Medical Billing Certificate/Diploma, Bachelor’s Degree preferred
  • 3 years of DME medical billing or equivalent experience
  • Extensive knowledge of all insurance payer guidelines
  • Ability to complete orders for all clients
  • Knowledge of regulatory standards and compliance requirements
  • Customer service experience
  • Billing and AR knowledge

Key Competencies

  • Extreme attention to detail
  • Excellent verbal and written communication skills
  • Reading comprehension and critical thinking skills
  • Represents Medbill in a positive manner
  • Organizational skills
  • Self-motivated with abilities to work well in a team
  • Supervisor experience and/or training

Salary Description

$18.00/hr

APPLY HERE

Senior Associate, Collections & Recoveries Strategy

As a leading financial technology platform, OppFi powers banks to bring credit access to  millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission – to help people rebuild financial health – and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital “C”. 

And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.

A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte’s Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain’s Chicago Business, and was named on Built In’s 2022 Best Places to Work in Chicago.

What you get to do: 

  • Develop strategies to identify and support customers at risk of missing a payment, and drive curing of customers in delinquency 
  • Drive programs to recover charged off loans and optimize across customer segments, communication channels, and partners
  • Lead cross-functional initiatives to deliver tangible outcomes for OppFi and our customers with a bias for action 
  • Partner across analytics, operations, legal, compliance, complaints, and bank partner teams to drive implementation of novel solutions 
  • Assess, onboard, and engage with external partners to augment internal capabilities and integrate with operations functions

What you will bring to the team:

  • Ability to dig in to the details, wear multiple hats, and be responsible for execution
  • Strong skills in research, responding to partner & internal requests, working with legal & compliance support, and rallying teams to adopt workable solutions
  • Ability to manage across multiple initiatives or projects; work independently and escalate and prioritize in a fast-paced environment
  • 2 years experience in project management using a variety of project and risk tools, and an ability to apply an appropriate level qualitative and quantitative assessment to a given problem statement –   eg. Process Mapping, Root Cause Analysis, FMEA, Lean / Six Sigma, Problem Statement Development, Control Charts, Process Documentation, Project Planning, etc.
  • 2 years experience or familiarity with federal regulations under which Opploans operates; Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices Act (UDAAP), Equal Credit Opportunity Act (ECOA), Truth in Lending Act (TILA), Fair Lending, Servicemembers Civil Relief Act (SCRA), and others

Total Rewards and Benefits

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.

APPLY HERE

Admin Associate (Temp)

Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA

This position is primarily focused on Navia’s client elections and import processes queues.  They will act as a subject matter expert in their day-to-day activities and help staff with misc. projects. 

Essential Functions

  • Monitor Administration emails/Salesforce queue cases and respond within 24 hours.
    • Manage Triage hours; respond same day.
    • Pull file receipts into import inbox.
    • Pull election forms into Laserfiche.
  • Work with internal partners, brokers, and clients to resolve file issues/discrepancies.
    • Reaching out about file issues; saving correspondence
  • Other duties/projects as assigned individually or as a team.

Qualifications

  • Demonstrated Ability to work independently.
  • Able to mentor other team members.
  • Above average Excel skills (data manipulation)
  • Self-Motivated work style
  • High attention to detail
  • Strong written and verbal communication skills.
  • Approach all tasks with a customer service attitude.

Location-This is a remote 

Salary-$18.00

Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA

APPLY HERE

Accounts Payable Coordinator – Entry

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

The Accounts Payable Entry department at Shared Services handles the entry of vendor invoices, in preparation for vendor payment. The Remote Accounts Payable Coordinator enters vendor invoices, matches invoices to purchase orders, and calculates payment terms.

Role and Responsibilities:

  • Ensure invoice images and supporting documents are accurate
  • Enter invoice details into Ferguson’s ERP by using accounts payable 3-way match process
  • Ability to identify different accounting document types
  • Calculate and apply accurate payment terms to vendor invoice entries
  • Accurately bill customers for products and services
  • May require advanced problem-solving concerning unit of measure differences and other research as necessary
  • Review entries for duplication
  • Provide elevated levels of support at Month End as well as Mid-Year and Year End
  • Provide unparalleled customer service to both internal and external customers
  • Support corporate programs, goals, and initiatives of the company
  • Work in a collaborative manner within Accounts Payable and other Ferguson departments
  • Participate in associate meetings and communicates any concerns to management
  • Represent the company in a professional manner, ensuring quality customer service
  • Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures

Qualifications:

  • Accounts payable experience preferred
  • Basic understanding of accounting concepts through course-work or proven experience
  • Experience with inventory cycle count and/or receiving and shipping discrepancy resolution
  • Possess an excellent level of precision and has the ability to maintain a high accuracy rate
  • Ability to work in a fast-paced environment with performance metrics
  • Ability to organize and prioritize work, managing multiple deadlines and adjusting in accordance with job objectives
  • Proficient data entry and 10-key skills, with attention to detail in a structured, paperless work environment
  • Ability to recall information needed for quick decision-making and critical thinking
  • Can navigate Microsoft Office software (Outlook, Word, Excel, Teams, etc.)
  • Experience with Oracle a plus

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

-$15.00 – $20.63

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

APPLY HERE

Product Support Associate

Teachable is a no-code platform for creators who want to build a more impactful business through courses, coaching, downloadable content, and community. With Teachable, creators can engage their online audiences and get paid—on their own terms. Today, tens of thousands of creators use Teachable to share their knowledge and, to date, have reached more than 46 million students around the world.

Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!

What is the role?

As a Product Support Associate, you will delight our Creators by providing solutions to customer issues, and acting as a liaison between internal teams and customers. You’ll be part of a best-in-class support organization that has a unique position in being able to work directly with our Creators and help scaffold their online businesses to new heights.

This is a work-from-home position based in the United States.

What You’ll Do:

  • Provide a world-class customer experience by efficiently and enthusiastically delivering solutions to creators, and empowering them to get the most out of the Teachable platform
  • Become an expert on the functionality and capabilities of the Teachable platform, and stay up to date on our rapidly evolving product offering
  • Drive business goals by consistently meeting/exceeding individual and team KPIs, and demonstrating a sense of urgency in communicating with our creators
  • Collaborate cross-departmentally by reporting customer feedback and insights to our marketing, product and engineering teams
  • Iterate on our internal team processes as the Teachable product continues to evolve

What We’re Looking For:

  • 2+ years providing high-volume email/live chat support, preferably in SaaS
  • Effective written and verbal communication skills: you are comfortable translating complex concepts to non-technical audiences
  • Emotional intelligence and an empathetic inclination to understand what the customer is saying versus what they mean
  • Curiosity for learning – you enjoy taking on new challenges and are able to quickly distill learnings in a fast-paced environment to best support our Creators and teams. 
  • High level of technical aptitude; the ability to pick up new technologies quickly and explain complex concepts simply

Extra Credit:

  • Working knowledge and experience using helpdesk tools such as Zendesk, Salesforce, Intercom or similar
  • Prior experience with technical troubleshooting
  • Passionate about both teaching and learning
  • Results driven: If you see something that can be done differently, you take action, and advocate on behalf of our creators

Additional Details:

  • At Teachable, we are committed to providing fair and competitive pay (using market data to inform our pay bands), rewarding high performance, and ensuring all employees have the opportunity and ability to impact Teachable’s overall company value. Base salaries will be reviewed at regular intervals throughout the year, typically following performance review cycles currently conducted bi-annually or in conjunction with a promotion.
    • This role is open to remote candidates in the U.S.
    • Applicants must be currently authorized to work in the United States on a full-time basis. 
    • This is a full time, non-exempt position.
    • Our product support team operates seven days a week, 365 days a year, from 8 a.m. to 9 p.m. EST.
    • Evening, weekend and holiday availability is required. You’ll be assigned a specific shift. (8 hours per day / 40 hours per week).
    • For this role, the hourly range is $23.00 to 25.50. Total compensation also includes a competitive benefits package and Restricted Stock Units (RSUs). A salary offer will be determined by a number of factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all teammate pay and compensation programs regularly to ensure competitive and fair pay.

APPLY HERE

Bilingual Customer Support Associate, Japanese

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every day to ensure that issues with their account are resolved promptly. You will use your system knowledge and commitment to delivering an exceptional customer experience to solve problems for our users, but advocate for our brand.

This remote role reports to a Customer Support Team Lead. You must be able to work remotely in one of our approved US states and have both spoken and written fluency in English and Japanese. 

You’ll Get To…

  • Respond to customer-submitted live chats and email in a timely manner
  • Queue-based, typing work will account for approximately 90% of the role.
  • Live Chat is our primary channel of support in this role.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues.

Who We’re Looking For

  • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
  • Bilingual fluency in English and Japanese
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums
  • Health Savings Account with Squarespace funding
  • Fertility and adoption benefits
  • Supplemental Insurance plans
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote Stipend
  • Access to supplemental insurance plans for additional coverage
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $37,000 – $45,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.

APPLY HERE

Implementation Lead

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Implementation Lead within PNC’s Treasury Management organization, you will be based in a remote location.
This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

  • Responsible for developing customized implementation plans for clients. Directs required internal service partners to ensure delivery of service is completed within agreed upon timeframes, with full ownership of end-to-end process.
  • Conduct implementation kickoff with client (in-person or via teleconference) to review project requirements, develop plan of approach, develop customized implementation project plan, directs group of internal resources, assigns roles and responsibilities and determine agreed upon timeframes for completion; regular communication with client and sales to update status and address issues.
  • Manage each implementation as a project from end to end while meeting defined SLAs with a focus on expediting revenue generation.
  • Regular communication with client and PNC sales officers to update status and address issues and to support sales efforts.
  • Lead training sessions with client as needed via webinars, on phone, and in person for one/one interaction on more complex implementations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Competencies

Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Knowledge Of Product Line – Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies.Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Operational Functions – Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.Problem Management Process – Knowledge of and ability to bring a reported problem to successful resolution.Standard Operating Procedures – Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: $55,000 – $105,600

Where a person is paid in the compensation range is aligned to their experience and skills. Placement within the compensation range is based on specific role and the following factors:

– Lower in range: Building skills and experience in the job

– Within the range: Experience and skills align with proficiency in the role

– Higher in range: Experience and skills add value above typical requirements of the role

– Compensation Range may vary based on Geographic Location

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Eligibility CNSLT – Paper

Apply

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
The Enrollment Representative position will be supporting multiple health plans. Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns. Maintains enrollment databases and coordinates transfer of non-electronic eligibility data.

• Responds, researches, and resolves eligibility and/or billing related issues involving member specific information;

•Works directly with clients, field marketing offices and/or local claim operations to achieve positive service outcomes.(*)

• Monitors daily status reports assessing output for developing trends potentially impacting service levels. (*)
• Applies all appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure and benefit parameters in addressing eligibility matters. (*)

• Validates benefit plan enrollment information for assigned clients for accuracy and completeness; coordinates the distribution of membership ID cards and partnering with appropriate internal/external support areas involving any requests for ID card customization. (*)

• Completes screen coding and data entry requirements related to the systems processes impacting the generation and release of member-specific and plan sponsor products (e.g., ID cards, change applications, audit lists, in-force lists, HIPAA certificates and various reports). (*)

• Completes data entry requirements for finalizing new enrollment information as well as for changes and/or
terminations. (*)

• When necessary, reviews and corrects transaction errors impacting eligibility interfaces and prepares eligibility/enrollment information for imaging. (*)

• Interprets and translates client benefits and supporting account structure against internal systems/applications (i.e.,GEBAR, AAS, and CCI). (*)

• Determines and communicates standard service charges to internal/external customers related to paper eligibility activities; May include negotiating and communicating charges pertaining to non-standard services.

• Partners with other team functions to coordinate the release of eligibility and benefit plan information; reproduces group bills if requested by clients

Required Qualifications
• Attention to detail and accuracy.
• Problem solving skills.
• Strong organization skills.
• Understands the impact of work to other teams and downstream support areas.
• Ability to analyze and research data to make appropriate corrections as necessary.
• Strong verbal and written communication skills.
• Workplace flexibility – ability to adapt to change

Preferred Qualifications
• Knowledge of Health Care and/or MCO’s.
• Knowledge of Enrollment.
• Knowledge Medicaid and/or Medicare.
• Knowledge and comfortability with learning different systems and using Excel (VLOOKUP)

Education
High School Diploma

Pay Range

The typical pay range for this role is:

$17.00 – $27.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Literature Study Guide Writer

Job description

Are you an experienced writer with a love of literature and the desire to work from home? We are looking for skilled, passionate writers to contribute to our literature study guide company and our mission to help learners of all ages get more out of the texts they read! Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance writer ready for reliable and enjoyable assignments, writing literature study guides with SuperSummary could be your dream job. 

What we provide for you:

  • Prompt weekly payments – Transparent, competitive rates for each assignment 
  • Performance incentives – Exceed our expectations and timelines to earn a bonus on each assignment 
  • Tiered rates – Writers who write reliably and well earn higher rates
  • Consistent and reliable work on the subject matter you love most and know best 
  • Fully remote/flexible work schedule – As a freelancer, you work the hours you want from anywhere on the globe 
  • The ability to indicate assignment preference – Choose the texts you most want to write about from our extensive queue
  • A dedicated content team to provide training, support, and editorial feedback – Our coaching helps you grow as a writer
  • Regular opportunities to contribute to Content Team projects and company-wide initiatives – Build new skills or flex your existing ones through creative initiatives
  • Opportunities for growth – We provide a clear advancement path for those looking to grow along with our company

What you provide for us:

  • A commitment to write 2 (or more!) study guides per month
  • A commitment to complete a paid trial assignment during the interview process
  • A passionate specialization in a genre of literature, be that classic or popular fiction, YA/MG literature, nonfiction, poetry, plays, or anything in between

About us:

SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.  

About you:

Our ideal candidate is a highly skilled writer with a passion for reading and the ability to analyze and summarize literature. A minimum of a Bachelor’s degree in English or a related field is necessary for every SuperSummary study guide writer, and advanced degrees in the humanities or teaching experience are a huge plus. Our writers bring an analytical lens and approachable style to each study guide they write, utilizing their specialized training or interests to write about titles ranging from classic and popular fiction to YA/MG literature, nonfiction, poetry, and plays. We’re looking to develop long-term relationships with writers who want to contribute to our growing team while maintaining a flexible schedule. 

About the study guides:

  • Our study guides are 5,000-25,000 words, depending on the length and complexity of the text at hand.
  • Study guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, character development, and more.
  • Fiction books we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison).
  • Nonfiction books we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry).
  • Middle Grade/Young Adult books we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang).
  • Poetry we’ve covered includes “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo).
  • Plays we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer).

Job requirements

We want to hear from you if you have:

  • Excellent writing skills
  • Experience working with deadlines
  • Experience with literary analysis and/or academic writing
  • Advanced degrees in the humanities, social sciences, or natural sciences
  • Teaching or tutoring experience is a huge plus!

SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class

Fraud Investigator (US Remote)

About the Team

At GOAT Group, our Fraud team is essential in maintaining trust between our buyers and sellers. Tasked with everything from auditing purchases to verifying credit card information, you will be part of a group dedicated to protecting our customers as well as the integrity of our platforms. In this vital role, you will use best-in-class technology alongside our own proprietary analytical models to ensure superior fraud prevention.

In this role you will:

  • Review all orders on a daily basis in a timely manner to identify valid and fraudulent transactions while adhering to department and company service level agreements
  • Maintain or exceed review volume expectations with minimal errors or complaints.
  • Review and analyze various notifications and escalations to identify fraudulent transactions
  • Provide timely and accurate response to emails and/or voicemails to ensure that customers are getting the best service especially when being asked for verification, etc.
  • Analyze fraud transactions and chargebacks to identify, summarize, communicate and report fraud trends
  • Manage and maintain fraud strategy by identifying, creating and reviewing fraud rules and processes.
  • Conduct periodic review of rule performance and adjust as needed to ensure maximum efficiency and effectiveness.
  • Work closely with other members of the team by handling questions and escalations and continuously improving internal processes
  • Mentor fraud agents to improve and sustain performance
  • Maintain effective working relationships across internal and external teams as necessary.
  • Manage law enforcement requests and maintain working relationships with third-party fraud solution providers,  merchant fraud teams and issuing banks.   
  • Maintain a positive attitude and be willing to adjust daily responsibilities to meet the needs of the business.
  • Manage the queue volumes with little to no supervision
  • Must be able to work weekends and non-traditional shifts

We are looking for:

  • 3+ years of experience in e-commerce fraud and payments environment
  • 2+ years experience in fraud data analytics, ideally in e-commerce or at a startup
  • SQL experience required
  • Working knowledge of Customer Service and valuing the customer experience
  • Strong attention to detail with consistent accuracy
  • The ability to follow stringent processes and regulations
  • Must have the ability to meet critical deadlines in a fast paced environment
  • Excellent communication skills, both verbal and written
  • Self-starter and comfortable taking initiative while quickly grasping concepts, processes and ideas
  • Must be highly organized
  • Ability to think analytically and make accurate decisions
  • Must be able to work within a team environment and must be a team player
  • Strong proficiency working with web browsers and web based tools

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$57,100—$71,400 USD

Billing Representative – National Remote

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time, Monday – Friday. Employees are required to work an 8 hour shift between the business hours of 6:00am – 5:00pm MST. It may be necessary, given the business need, to work occasional overtime or weekends. 

We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Responsible for achieving KPI’s / Metrics set by Management
  • Investigates / resolves denied and short paid transactions in a timely and effective manner
  • Manages work queue to insure all accounts are worked, timely and appropriately in monthly cycle
  • Follows the department Policy and Procedures set by Management
  • Identifies key challenges driving AR, escalates to Management for resolution at a global level
  • Ability to maneuver through various billing systems and understand workflow
  • Communicates with Business Partners, providing excellent customer service in order to reconcile outstanding account balances using approved collection techniques
  • Works to resolve account balances of an assigned portfolio of accounts
  • Required actions taken may include (but not limited to) write-offs, appeals, transfers, review of EOBs and other carrier correspondence, litigation and self-pay referrals
  • Works with Collections Manager / Supervisor of other member of the Management Team on special projects as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

  • High School Diploma / GED (or higher)
  • 1+ years of experience in accounts receivable, provider billing, or insurance collections in the healthcare industry
  • 1+ year of experience in AR in collections
  • Experience with Microsoft Office including Excel (ability to sort, filter)
  • Ability to work full-time, Monday – Friday between 6:00am – 5:00pm MST including the flexibility to work occasional overtime given the business need

Preferred Qualifications:

  • Previous experience with AllScripts Practice Management
  • Previous experience with multiple Electronic Medical Records
  • Experience with Insurance Specializations
  • Multiple Specialty Experience

Telecommuting Requirements:

  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $16.00 – $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives..

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

COA Order Processor (Remote)

Function: Print Solutions

Address: 735 Tollgate Rd.

City / State: Elgin, IL US

Date Posted: September 30, 2023

Type: Full-time

Permanent / Contract: Regular

Job Number: 1268621

Description

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

The Order Processor is part of the COA team. The Order Processor Role will primarily focus on processing orders that are pre-configured, or “clean,” and routing them to the appropriate production facility. This subset of orders should require very limited knowledge of digital print. You will field, asses, and direct all inbound calls to the COA desk. You will need to utilize all available Staples order systems, as well as understand how & who to contact at each Production Facility, to allow them to effectively answer inbound inquiries from Partners/Customers. You will work directly with the Retail store teams on orders routed to the Production Facilities. You will also be responsible for all post-production administrative responsibilities.

Get great perks.

  • Hourly Rate starting at $16 hour based on experience
  • Generous amount of paid time 
  • Flexible work arrangements, including remote and flexible hours 
  • 401(k) plan with a company match, full benefits plan and options, and associate resource groups
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.

Customer Service:

  • Excellent phone and communication skills
  • Primary team fielding inbound calls
  • Monitor COA email queue, and distribute to appropriate team member
  • Ability to utilize multiple order entry and tracking systems simultaneously
  • Ability to handle multiple priorities; shift between job functions i.e.: data entry, handling customer inquiries, etc.
  • Answer phones, monitor emails, respond to store inquiries, and/or accept and transfer correspondence to appropriate parties; Follow up with Partners/Customers over inquiries, order change requests, etc.
  • Complete all post-production administrative functions. Tracking info, Procure, etc., Complete/Close. This must be done no later than 6:00 am the day after an order is completed
  • Guide and educate Store Associates and Sales Team members on order entry guidelines, and specifically where to find the appropriate assistance/training

Job Ticketing & Routing:

  • Make minor edits to Solution Builder job tickets
  • Ensure all due dates, shipping details, and special instructions have been reviewed and clearly noted
  • Utilize Order Routing Matrix to determine appropriate Production Facility
  • Print tickets to appropriate Production Facility
  • Name files to standard naming convention, and save to server
  • Enter transfer orders into Nowdocs as necessary

Qualifications

Essential skills and experience:

  • 2-4 years’ experience in a Customer Service or Office Administration Role
  • Demonstrated ability in a position that required solid negotiation and relationship building skills
  • Ability to read & interpret instructions, identify problems/missing information and address them proactively
  • Computer Skills: Microsoft Office, Acrobat

Preferred Experience:

  • 1+ years’ experience in a Digital Copy & Print or Manufacturing environment

Want to learn more about Staples Stores? Visit StaplesConnect.com for information and to learn about our career opportunities.

#LI-KAD1

Disbursement Clerk – Work From Home Opportunity

Job Details
Description
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 51st year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Key Functions/ Basic Duties:

Make and answer calls from numerous sources, to include the call center, to gather and verify information and assist with resolving customer related issues.
Research, analyze and input data.
Report daily and/or weekly updates on special/on-going projects.
Possess strong oral and written communication skills.
Possess the ability to work as a team, but also independently at times with limited direction.
Maintain flexibility and/or the ability to work overtime, as needed, in order to meet stringent schedules and time lines.
Must be proficient in data entry skills including keyboard, mouse, 10 key pad.
Additional Duties:

Knowledge Of:

Policies and procedures involved in SDU payment processing
Thorough working knowledge of both the State Child Support System (CAMS) and the SMI system
Modern office practices, procedures and equipment
Interpersonal skills using tact, patience, and courtesy
Ability To:

Collect, research, and analyze data
Plan and organize work
Work independently
Work as a team member
Computer Skills:

Must be proficient in data entry skills including keyboard, mouse, 10 key pad.
Experience and knowledge of software such as Microsoft Word, Excel and other Windows products.
Education and/ or Experience:

High school diploma or equivalent and at least one year of prior experience in the areas of data entry, or other related fields.

OR

An equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the work Preference will be given to those individuals who are experienced in SDU applications.

Must have a Private area to work and space to set-up equipment and High-Speed Internet connection

Hours: 6am – 3:30pm

Must reside in one of the following states for consideration:
AL, FL, GA, MO, NC, OH, TN, TX WV

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to CSRs Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunch
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!
We are an Equal Opportunity Employer. We are a Drug-Free Workplace.

Tier 1 Payroll Support Specialist

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay – a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.  

PrimePay is the leading provider of work-tech solutions and services in the United States and we are seeking our next Tier 1 Payroll Support Specialist. The Tier 1 Payroll Support Specialist is responsible for building and solidifying relationships with our clients. Because our clients aren’t just a number, they’re family. 

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment.  With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day.  Interested? Join us in our evolution!

A day in the life of a Tier 1 Payroll Support Specialist may vary, but you can always count on:

  • Being the primary contact for assigned client payrolls and doing your best to ensure the highest level of client satisfaction
  • Guaranteeing payrolls are processed timely and accurately
  • Processing new hires, changes, deductions, etc. for your clients
  • Completing adjustments, as needed, to help with tax compliance
  • Assisting with quarterly and annual reporting requirements

If this sounds like you, then you probably have these qualities we’re looking for too. We need someone who:

  • Is a great problem solver and has proven customer service skills
  • Has a shining attitude and is optimistic
  • Knows their way around a computer
  • Isn’t afraid to jump into a new software program (must be tech-savvy)
  • Finds multi-tasking second nature
  • Can’t wait for the next level of their career

PrimePay Offers:

  • A competitive salary in the $17 – $25/hour range based on experience
  • Access to personal, group training and career advancement
  • Leadership development through individualized support and career mentoring
  • Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible  spending account, life insurance and STD/LTD

#LI-REMOTE

Data Specialist

Note: While this is a fully remote position, we can only consider those whose legal residence is in Texas, Colorado, Missouri, Virginia, Maryland, and Illinois.

*All correspondence related to this position will come from a Juristat hiring manager or authorized recruiter. Protect yourself against scammers who imitate company job listings. Read more about how to protect yourself against these scams here.

This is an entry-level position with a salary range of $30-$35k/year, plus overtime (not required). There is room for potential growth into leadership, training/development, technical, or revenue positions. We at Juristat pride ourselves on our positive work culture and DEI initiatives. See our career page and our DEI page for more. We offer a fully remote work environment, flexible work times, unlimited PTO, multiple health insurance plan choices, a 401k, and company-funded equipment.

We actively work to develop and maintain fully inclusive workspaces. We recognize that career gaps, career changes, personal hardship, or experiences with workplace discrimination can discourage some spectacular candidates from applying. Please do not hesitate to apply — we’d love to hear from you.

Juristat seeks a highly motivated and organized individual to join our data team as an entry-level Data Entry Specialist. This group provides a personalized human level of input to our AI software and is a critical component of our team.

This particular team member will be responsible for editing incoming legal documents in real-time to detect and correct errors in our processing, enter data from the source documents into templates, annotate legal documents, and provide feedback to others to improve our proprietary artificial intelligence.

This role is 100% remote, forever, with optional office space for in-person meetings/gatherings at the St. Louis, MO headquarters and may be available in additional locations as Juristat grows. If you possess high attention to detail and self-motivation, this job is for you!

SKILLS:

Necessary skills for this position include:

  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate
  • Monitoring — Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience
  • Reviewing — Most similar to line editing, scrutinizing text line-by-line, ensuring accuracy from one document to the next
  • Time Management — Self-pacing your workday to keep up with a steady influx of projects

ABOUT YOU:

Several qualities make you stand out as the right person to fill this position. In particular:

  • You are extremely organized and possess high attention to detail
  • You have a strong work ethic
  • You are trustworthy and can maintain confidentiality
  • You are skilled at typing and using digital word processors, such as Microsoft Word and Google Documents, as well as other similar computer applications; Microsoft Excel is a plus
  • You are knowledgeable of correct spelling, grammar, and punctuation
  • You can quickly adapt to new processes and procedures as our team grows and our processes rapidly improve
  • You are excited to learn about our current processes and infrastructure and willing to provide creative suggestions to improve our workflow as you grow in your role

ABOUT THE POSITION:

Your responsibilities will include the following:

  • Collecting and analyzing digital documents and related data
  • Reviewing data and documents for errors
  • Entering, correcting, and formatting data from source documents
  • Working cooperatively with other Juristat team members
  • Consistently meeting individual and team performance objectives
  • Becoming familiar with Juristat’s tools and systems to understand all team-related internal systems, processes, and procedures
  • There is potential to grow into a larger role based on performance, skills, and experience.

WHAT WE OFFER

We enjoy working in a safe, welcoming, and inclusive environment. We all agree to follow a code of conduct. Additionally, we show our team members that we value them by offering the following:

  • Remote position with no pressure to ever come back to the office
  • Unlimited personal leave policy
  • Competitive salary
  • Medical, dental, and vision coverage
  • 401k with up to 4% company match
  • Professional development funding
  • Fun and flexible work environment

Juristat is an equal-opportunity employer. We’re excited to work with people no matter their race, color, creed, religion, veteran status, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, marital status, pregnancy status, or mental or physical disability. See our DEI page of our website for more.

ABOUT JURISTAT

We believe the key to that success is building a team of self-motivated, curious people who get things done.

We don’t care what you wear to work, what you look like, or if you prefer to work remotely forever. All we care about is that you have an unflinching drive to do your best.

“In 2012, a lawyer, a data scientist, and a software developer walked into a startup event…”

Yes, our beginnings read like the start of a joke. But in bridging the gap between the legal industry and the technology worlds, we built a suite of tools unlike any other on the market.

Obtaining a U.S. patent is a springboard to innovation. But the process can be time-consuming and expensive. We aim to remove as much guesswork as possible from the patent application process. And since 2012, law firms and corporate legal teams have trusted Juristat’s data analytics and workflow automation solutions to do just that.

Here at Juristat, we continue to work towards that bold vision for the future of the legal industry. With each new product iteration, we’re one step closer to realizing our mission – to bring more transparency, predictability, and equity to patent prosecution.

We’re obsessed with improvement – in our products, our processes, and ourselves.

As an organization, we thrive in small teams that allow us to be fast and flexible and avoid the bureaucracy that slows growth. We are driven by opportunity and our passion for creating change.

Virtual Tech Assistant (Part-Time/Remote)

Part-Time Virtual Tech Assistant (Remote)

Part-time, Remote / Hourly, Non-Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

Steno is actively looking for Virtual Tech Assistants (AKA Video Specialists) to join our Winning Team!

Who are you?

If you’re passionate about technology, tech-savvy, have live Zoom and video conferencing troubling shooting experience and enjoy working directly with clients, this is the job for you!

Our Video Specialists provide live technical support and excellent customer service for our Clients on deposition day using our Steno Connect platform. Operating with a hospitality mindset, sometimes under pressure, is critical to ensuring all of our clients have everything they need to have a successful deposition.

All Video Specialists get comprehensive, on-the-job training to become familiar with the deposition process and Steno’s unique service processes.

On a regular basis, you’ll be:

Providing face-to-face, on-camera technical, video, and audio support during remote depositions, troubleshooting audio and video issues for our clients in real time.

Organizing all documents needed for virtual depositions.

Ensuring that clients are comfortable using the platform (StenoConnect) and answering any technical questions as they arise.

Speaking to clients and being assertive, professional, and courteous.

Quickly learning multiple online platforms and keeping up to date with processes (and sometimes, dealing with ambiguity). Flexibility is key!

Providing exceptional and hospitable customer service before, during, and after depositions to ensure our clients are receiving white-glove service anytime they need it.

Our Team

Our team (AKA, the “Vid-Squad”) includes people from a variety of backgrounds, ranging from film and television production, IT, retail, and the restaurant industry. The Vid-Squad is a highly reliable team, with senior teammates who help make sure the metaphorical “ship” (known as “Space Yachty”) runs smoothly.

Employees that shine in this role are people who are patient and perform well under pressure, are multi-taskers and comfortable wearing multiple hats, and overall good communicators. If you’re not comfortable commanding a (virtual) room, this job is not for you.

You’re gonna crush it if:

You have 2+ years of Customer Service experience.

You have 1+ years of experience with video/audio conferencing. Previous Zoom experience is a requirement. You will be tested on Zoom proficiency during your interview process, so you should feel very comfortable with Zoom and are proficient in navigating and troubleshooting within the platform’s features and functionalities.

You can coordinate many moving parts comfortably in a high-stress environment.

You are comfortable using multiple technologies and can quickly pick up new skills.

You are highly attentive, detail-oriented, and organized.

You have a minimum of 20 hours of availability Monday – Friday. More specifically, you must have full availability, at least three days a week.

You have the desire to work with a fast-paced and quickly growing tech startup, and you are enthusiastic about the opportunity for growth within the company.

You must be prepared and meet weekly training educational and training requirements.

You have at least 6 months experience working in a remote setting.

If you have experience in the court reporting or legal industry or with a start-up, that is a plus!

Compensation & Benefits:

Salary – $20/hr

Healthcare – You may be looking for part-time work, but your health is always a priority. We offer part-timers a reimbursement to help offset the costs of healthcare!

Options of Equity – we know our success is nothing without our team

A work-supplied computer, a monthly stipend to cover internet costs – And more!

Why Steno, Why Now?

Steno is revolutionizing the court reporting industry every single day. We’re a diverse team from all over the country (and beyond), crazy about redefining the boundaries of an outdated industry. We’re so excited about where we’re headed and want to invite you along for what’s next (something about wearing shades because Steno’s future’s so…bright? Forgive us…we don’t get out much).

Our employees (@futureyou?) are essential to our success and we treat them that way. We offer health benefits, stock options, a 401k, flexible vacation, and several other unique perks to show our team how valued they are. We’re all just here to do our best work, everyday, together.

If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.

About Steno

Founded in 2018; grown from 9 to a fully remote team of over 200 in 5 years

Values: be highly reliable, constantly innovate, operate with a hospitality mindset

Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience

We are revolutionizing the litigation and court reporting industry

Flexible litigation financing (e.g., DelayPay)

Cutting-edge technology – unique products and integrations to maximize the output of legal professionals

White glove, concierge customer service that our clients rave about

Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. Applicants needing special assistance or accommodation for interviews or website access may contact us by sending an email to [email protected].

Note: Steno personnel will always have a steno.com email address. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer has been extended.

Quality Specialist

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Who You Are

Brightwheel is seeking an experienced Quality Specialist to join the Enablement Quality team. The Quality team is responsible for sales enablement through monitoring and grading Sales reps on quality, process adherence, and performance. This includes monitoring Sales calls throughout the lifecycle of a lead, assessing results, and producing actionable intelligence via reporting and coaching. The Quality team partners with Sales and Support leaders to ensure processes and results fit within the scope of our company’s mission and values. This is an important role within the Enablement ecosystem that ensures efficiency, productivity, and effectiveness where customer interactions are most critical.

You are an experienced Quality Specialist who has monitored hundreds or thousands of sales (or client-facing) calls. You have written quality reviews and generated reports that were valuable resources for your sales counterparts. You have a knack for all things Quality, including strategic level understanding and how and why Quality fits into the greater world of Enablement. You are a natural leader, thought leader, and Quality Subject Matter Expert. You are willing to roll up your sleeves and get it done, and lead the charge if called upon. You enjoy and have an aptitude for training and coaching others, and lead by example. You take personal ownership in the team’s missions and SLA, and always strive for perfect accuracy.

What You’ll Do

  • Monitor sales cold calls, demos, and additional support calls for quality, process, and performance
  • Produce concise, objective reports for each call review
  • Identify trends and best practices as takeaways for Sales and CS leadership.
  • Produce reporting and maintain system data as needed
  • Create and sponsor Quality initiatives and training sessions
  • Ensure team and personal KPIs are met or exceeded
  • Be available to act as Team Lead or Trainer as needed
  • Assist Quality Manager with program-level initiatives
  • Review escalated calls as needed

Qualifications, Skills, & Abilities

  • High-level ability to understand context and implication with an objective detachment
  • Ability to review a high volume of calls each day without sacrificing focus or accuracy
  • Demonstrated ability to produce error-free work against demanding deadlines
  • Ability to review the work of others, including team members
  • Ability to work independently in an isolated environment
  • Passion for ownership of work and self-motivated to excel
  • Knowledge of inside sales fundamentals (funnel, pipeline, close rate, etc.)
  • Leadership experience a plus
  • Familiarity with Early Childhood Education a plus
  • Familiarity with brightwheel’s product and app is a plus
  • 2+ Years of experience in Quality Assurance in a Call Center environment is a plus

$24.04 – $25.96 an hour

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. In addition, our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

Part Time Evaluator, Business Core

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 Pay Range: $21.63 – $32.45


If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The Evaluator is a member of WGU’s faculty. The Evaluator is a subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline. Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied consistent with WGU, Evaluation Department and team policies and procedures.  The Evaluator crafts personalized, robust feedback to support accurate scoring of student responses and in furtherance of student progress. Work plans and schedules for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust & personalized) feedback.  Evaluators cooperate within and between teams to meet the department’s commitment to students for a quick evaluation as defined by university leadership. An Evaluator maybe asked to contribute to the development of functional and organizational content, practices and objectives to achieve goals in creative and effective ways. Such contributions may involve working with other functions within the Evaluation Department and/or with other departments. High performing, experienced Evaluators coach/mentor team members and assist colleagues.

Essential Functions and Responsibilities

  • The Evaluator’s work is situational and highly complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid and reliable determination of competencies for degree programs. 
  • The Evaluator applies university, department and team policies and procedures in scoring work and crafting helpful, robust and personalized feedback to support students in developing competency and progressing with their degree program.  
  • On occasion, an experienced Evaluator maybe called upon to create and implement methods to improve student success and evaluation processes. 
  • The Evaluators work is critical to each student’s experience and success at WGU.   
  • The Evaluator works individually and collectively, as part of a content-specific team, to meet individual, team and department objectives to be accurate, fair, helpful and quick in an environment that is a great place to work.  
  • The Evaluator works effectively and reports worktime accurately, in order to be good stewards of the student’s tuition dollars. 
  • The Evaluator maybe called on to resolve student concerns or address student inquires.   
  • With general direction from a manager and course lead, Evaluators are self-managed, taking initiative and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick).   
  • When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, course leads and supervisors/ managers as needed to make a fair determination of competency. 
  • To be successful, Evaluators must be well connected and coordinated within their team, project teams and any applicable cross-functional groups.  
  • An experienced Evaluator maybe asked to propose or collaborate on new methods and procedures on new or special assignments.
     

Knowledge and Abilities

  • Subject matter expertise and appropriate advanced degree(s)/credential(s) relevant to evaluation content area  
  • Work experience relevant to evaluation content area, strongly preferred 
  • Strong understanding, acceptance and adherence to the tenets of competency-based education and the split faculty model 
  • Advanced strength in written and oral communication 
  • Demonstrated ability to discern evidence of competency within student submissions, including unexpected forms of response 
  • Demonstrated ability to use technology, adapt quickly to new processes and manage complex cognitive loads 
  • Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, course lead or supervisor/manager. 
  • Demonstrated ability to properly identify and refer student submissions for escalated care including but not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions, content assistance, technology support.
  • Problem solving skills: Investigates appropriate resources and involves partners when appropriate. Future oriented. Assesses what will help or hinder achieving goals. Focuses on what is important.  
  • Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure. 
  • Accuracy: Draws on facts collected from a broad knowledge of WGU’s goals and processes. 
  • Adaptability: Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with ambiguity.  
  • Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity. 
  • Attitude: Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner. 
  • Initiative: Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization.  


Qualifications
Minimum Qualifications:

  • Minimum earned MBA or Master’s Degree in a business related field
  • Minimum of 3 years of work experience in business related field


Working Conditions:

  • This position is located in a home office environment.
  • Dedicated workspace
  • Personal computer
  • High speed internet

APPLY HERE

Credentialing Coordinator (Contract)

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit hims.com and forhers.com.

​​About the Role:

This is a six month contract.

The Credentialing Coordinator will be engaged in all aspects of credentialing of healthcare professionals. This includes onboarding new providers, assisting in resolution of issues facing current providers, and protecting the platform by ensuring all providers have current certification and licensure. The Credentialing Contractor will report to the Credentialing Manager, and coordinate often with Supply Operations leadership. 

You Will:

  • Support the Credentialing Manager to ensure all new and existing providers possess the required credentials and licenses to operate compliantly and safely on the H&H platform, that these are documented accurately, and work with providers to ensure that these credentials are kept up to date
  • Coordinate, resolve, or escalate credentialing related support issues through ZenDesk. Identify common themes and partner with the credentialing manager to improve provider experience in the credentialing processes.  
  • Audit and verify compliance with NCQA and state level requirements for providers to practice.
  • Data entry of new applications/licenses in the credentialing database.
  • Update and process various agreements.
  • Perform employment verifications and send out certificates of insurance for current providers.
  • Document and audit receipts for licensure reimbursement.
  • Work cross functionally with the Provider Success team to streamline and support credentialing processes related to  provider onboarding.

You Have:

  • Bachelor’s Degree preferred and a minimum of three (3) years credentialing experience with working knowledge of credentialing accreditation regulations, policies and procedures, and NCQA standards.
  • Must demonstrate exceptional communication skills – both written and verbal, listening effectively and asking questions when clarification is needed.
  • Must be a self-starter with a strong attention to detail
  • Must be able to plan and prioritize to meet deadlines; with the ability to re-prioritize as needed.
  • Excellent computer skills including Excel, Word, Google Suite, and Internet use.

This is a six month contract.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

APPLY HERE

Medical Claim Analyst

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
Medical Claim Analyst for the Clinical Claim Review department is responsible for post – service claim review to determine if specific services can be reimbursed to providers.

Responsibilities

  • The analyst role is integral to the Clinical Claim Review (CCR) team.
  • They start the Clinical Claim Review process with the claim submission to Clinical Claim Review with a complete review of the claim and claim history.
  • They compile all system information, claim history, plan information, and any additional research into template as required by the workflow and any legal and regulatory requirements for a clinician review.
  • They also collaborate with clinicians as required.
  • Review provider claims to determine if they meet CCR review requirements.
  • Follow applicable workflows, templates, and legal and compliance requirements to provide a complete picture of what is requiring review to the CCR clinicians and medical directors.
  • Organizes and prioritizes work to help meet regulatory and CCR claim turn around times.
  • Determines coverage, verifies eligibility, benefits, identifies discrepancies and applies all Medical Claim Management policies and procedures to assist in ensuring claims are handled per policy and legal requirements.
  • Works with all appropriate internal and external departments and personnel to accurately review specified claims and/or clarify any issues found in the course of the review.
  • Required to work in multiple systems including EWM, ASD, ATV, MedCompass and HRP.

Required Qualifications

  • 2+ years of claim processing experience and/or demonstrating ability to handle multiple assignments competently, accurately, and efficiently.

Preferred Qualifications

  • Customer service experience preferred
  • Computer literacy in order to navigate through internal/ external computer systems, including Excel and Microsoft Word.
  • Effective communication, telephonic and organization skills.
  • Strong customer service skills.
  • Ability to effectively participate in a multi-disciplinary team

Education

  • High School Diploma

Pay Range

The typical pay range for this role is:

$18.50 – $36.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 

APPLY HERE

Product Operations Associate

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

Our mission is to build innovative games and products for American sports fans.

Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

About the role and why its unique:

  • You’ll be responsible for posting and managing our extensive and growing Pick’em lobby!
  • Develop and manage an array of contest offerings, elevating the engagement and competitiveness of our Pick’em games.
  • Collaborate closely as part of the Prod Ops team to meticulously oversee the Pick’em lobby, ensuring offering pricing and risk profiles remain up-to-date, pertinent, and attract participants at a steady pace.
  • Spearhead the launch of contest lines and offerings for emerging sports as they are incorporated into our platform.
  • Employ your data analytical skills to enhance the accuracy and insightfulness of our contest offerings and pricing to successfully trade live markets
  • Contribute to the strategic expansion of our Fantasy products and specifically Pick’em offerings, drawing upon your proficiency in data analysis to make informed decisions.

Who you are:

  • An avid sports fan well-versed in a diverse range of sports, including but not limited to NFL, NBA, NHL, MLB, EPL, Golf, UFC, Nascar, F1, and eSports. Your deep understanding of DFS and Fantasy sports props is essential.
  • Possess a highly analytical mindset, underpinned by your extensive knowledge of multiple sports. Your ability to interpret data and derive actionable insights will be pivotal in refining our offerings.
  • Demonstrated dedication to advancing your trading and risk management knowledge, showcasing a proactive approach to self-improvement.
  • A consummate team player, consistently contributing to a collaborative and cooperative work environment.
  • Flexibility to work evenings and weekends in alignment with the dynamic sports calendar.
  • Display genuine interest and familiarity with the sports betting landscape.

Even better if you have:

  • Prior experience in gaming and sports betting, allowing you to bring valuable insights and perspectives to the role.
  • Exposure to the fast-paced environment of startups, highlighting your adaptability and initiative.
  • Working knowledge of advanced data analytics tools like SQL, etc.
  • Trading and real-time risk management experience
  • Ability to work West Coast Hours

This position demands a candidate who not only possesses a profound passion for sports but also boasts a robust analytical toolkit. Your ability to strategically manage contests and apply data-driven insights will significantly contribute to our ongoing success. If you’re seeking an opportunity to leverage your experience and expertise in a dynamic environment, we encourage you to apply.

Our targeted compensation rate for this position is $60,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.

What we can offer you:

  • Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
  • 16 weeks of fully paid parental leave
  • Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
  • A $500 home office allowance
  • Underdog credits to play on our platform
  • A connected virtual first culture with a highly engaged distributed workforce
  • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

Still not sure? Don’t take our word for it. See what other people have to say.

  • 5.0 rating on Glassdoor and a 100% CEO Approval rating 
  • A+ culture score on Comparably 
  • Recognized as Best Place to Work by Front Office Sports
  • Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook

APPLY HERE

Crewing Coordinator

FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for sports like hockey, track & field, racing, grappling, wrestling, cheer and more, and we are looking for innovative and passionate people like you to help us!

THE ROLE:

We are looking for a Crewing Coordinator to join our team at FloSports. The Crewing Coordinator will coordinate the onboarding and hiring of Contractors as well as the facilitation of travel arrangements for live events. Additional duties include posting open jobs, building crew lists, processing time and expenses, supporting the Crewing Department, and cross-departmental collaboration. Also responsible for the classification and compliance of Contractors while negotiating and distributing confirmations for each vertical.

RESPONSIBILITIES:

  • Coordinate and disseminate accurate information to Director, Crewing Manager, and Crewing Coordinators as well as other departments involved in projects 
  • Manage Contractor travel arrangements, crew sheets, payroll assistance, reimbursement resolution, and the distribution of information to appropriate parties 
  • Ability to report up and manage across all departments 
  • Coordinate building of all show templates and ensure payroll data is being entered 
  • Manage department systems and applications; including all aspects of Contractor hiring (W2, 1099, position), travel (staff and freelance)
  •  Ability to make smart decisions and seek assistance based on information provided as it relates to all the above to keep company compliant 
  • General Crewing administration; onboarding, job postings, bulk hires, and data entry 

KNOWLEDGE, SKILLS AND ABILITIES: 

  • Background in basic live-sports production; familiarity and crewing preferred 
  • BS/BA degree preferred 
  • Must have basic understanding of how to work with managers on budgets and complements 
  • Must have strong verbal and written communication skills, and the aptitude to communicate with all levels of management • Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is required 
  • Be able to build financial spreadsheets using Excel, Google Sheets 
  • Salesforce, Worksuite, eRecruit knowledge a plus 
  • Excellent organizational skills while having the ability to multitask ,yet ask for proper direction when applicable • Independent thinker and ability to educate self with information provided 
  • Must be comfortable working in a fast-paced environment while multitasking with attention to detail, accuracy, and excellent follow-up

OUR COMMITMENT TO DIVERSITY:

At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential. 

OUR BENEFITS:

  • Recognized three years in a row as a Top Workplace by the Austin-American Statesman
  • Flexibility at work – you can take control of your profession and personal schedule
  • All-hands events hosted twice a year in beautiful Austin, Texas 
  • Annual equity awards for all top performers
  • Competitive and comprehensive medical, dental and vision plans
  • Peace of mind through company-paid short-term disability, long-term disability and life insurance
  • Generous 401(K) company match vested immediately
  • Progressive parental leave policies
  • Unlimited paid time off
  • Hack-a-thons and a full calendar of team-building and social events
  • Free laundry service for all positions that require travel
  • Company donation to youth teams and leagues that our employees coach
  • Stocked snack bar, catered lunch and breakfast tacos every week

APPLY HERE

Expectful Editor

Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectul, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options, editorial content and more, visit www.babylist.com

Our Ways of Working

We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees. 

We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.

What the Role Is

Babylist is looking for a key player to add to our Expectful team! Our Expectful Writer/Editor will be responsible for producing stellar copy as we dramatically ramp up the amount of content we post on our newly (re)launched site! This role will be critical in helping us achieve our content goals on Expectful.com

Who You Are

  • You have 5+ years of experience working at a print or digital publication
  • You have a strong voice and a deep understanding of how to tell a compelling story
  • You are able to produce clean and well-reported copy on deadline
  • You are a strong reporter and are able to find and work with high-quality sources, including both medical experts and people who are willing to share their personal stories with our audience
  • You have great news judgment and the ability to stay on top of the latest developments and trends in this area
  • You have a background in narrative and research-driven health and wellness coverage

How You Will Make An Impact

  • Be an active player in story generation, pitching informative story ideas with creative and fresh angles for the trying to conceive through postpartum+ community 
  • Develop an expertise in the current topics we cover as well as help us explore new beats where we can have an impact
  • File clean and timely copy in the Expectful voice
  • Work with freelancers, assisting the Sr. Editor with assigning and top-line editing stories
  • Work cross-functionally with the Babylist Social and Newsletter teams
  • Help manage the day-to-day production of the site, including editing the homepage and vertical pages

Why You Will Love Working At Babylist

  • We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
  • We build products that have a positive impact on millions of people’s lives
  • We work at a sustainable pace which means work/life balance is a real thing here
  • We believe technology and data can solve hard problems 
  • We believe in exceptional management 
  • We are an antiracist organization and doing the work to support differences of all kinds
  • We offer competitive pay and meaningful opportunities for career advancement
  • We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
  • We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $91,750.00 – $137,750.00

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

APPLY HERE

Seasonal Inbound Sponsored Programs Admissions Assistant

AFS-USA is part of a worldwide network of AFS partner organizations that work together to advance global education and foster meaningful connections across cultures. As the network’s largest partner, AFS-USA works to increase the global competency of U.S. citizens by providing a variety of international and intercultural learning experiences to individuals, families, schools, and communities. We are proud of our Staff from our national office in New York City as well as home offices across the county, who collaborate with our more than 2,000 AFS-USA Volunteers to deliver high quality programs and global education resources. These include immersion-based study abroad experiences in over 40 countries worldwide; opportunities to host foreign AFS exchange students; and global learning workshops and curricula for educators, schools and businesses.

AFS-USA manages several programs of the U.S. Department of State, Bureau of Educational and Cultural Affairs (ECA), which provide scholarships for adolescents to participate in international exchange programs. Two of these programs for international students hosted in the U.S. are called the Kennedy-Lugar Youth Exchange and Study (YES) program (www.yesprograms.org), and the Future Leaders Exchange and Study (FLEX) program (www.discoverflex.org). The Sponsored Programs department at AFS focuses on maintaining relationships with the funder and incorporating the sponsored programs into overall AFS programming. The Seasonal Inbound Sponsored Programs Admissions Assistant will work closely with the Sponsored Programs YES and FLEX teams.  

The Seasonal Inbound Sponsored Programs (ISP) Admissions Assistant works closely with the Inbound Sponsored Programs Admissions Coordinators and the ISP Team to manage the data integrity of applicant information in program databases including Global Link and AIS. Ideal candidates will have prior administrative experience, including proven ability to write and edit communications, aggregate data, and effectively collaborate with team members on multifaceted projects. 

DUTIES/RESONSIBILITIES: 

Administration

  • Reviewing and evaluating student application materials with a particular focus on assessing academic and medical eligibility for the programs.
  • Collaborating with the Sponsored Programs Admissions Coordinators to communicate with international partners regarding student application materials and follow up.
  • Supporting the ISP team, communicating effectively within AFS-USA, maintaining accurate data entry in both Global Link and AIS (internal and external databases).
  • Provide timely and accurate responses or information to all parties while adhering to contact standards.
  • Ad hoc projects as assigned.

Application Review

  • Closely review all application forms for quality and completion utilizing process checklists and verify student academic and medical information in necessary databases.
  • Work with the Sponsored Programs Senior Specialists and Inbound Sponsored Programs Admissions Coordinators to ensure that all applications are complete and clear and ensure all missing documents are followed up upon.
  • Assist in various tasks related to the host family placements, included but not limited to, writing student bios and identifying special placement considerations.

Database Management

  • Create, integrate, and manage student records, including preparing and uploading student application components and maintaining host family, host school and local contact information.
  • Ensure 100% accuracy of data entry and updates in Global Link and AIS.
  • Upload forms to Global Link database/AIS database and other data entry as needed.
  • Collaborate with Sponsored Programs Admissions Coordinators to create innovative and streamlined approaches to data management. 

QUALIFICATIONS:

  • Bachelor’s degree in data management, Education, International Studies, or related field preferred; minimum of at least two years post high school education or three years related work experience required.
  • Proficiency in using Microsoft Office software suite (specifically Word, Excel, Outlook, OneDrive) and Google suite
  • Ability to learn and adapt to new systems
  • Track record of working collaboratively to achieve results, especially in intercultural settings      
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to manage competing priorities and deadlines
  • Excellent organizational and customer service skills
  • Strong attention to detail
  • Study abroad/international experience preferred
  • Commitment to the mission and principles of AFS Intercultural Programs

WORK EXPECTATIONS:

The regular business hours of AFS-USA are Monday – Friday, 9AM – 5PM EST. The standard work week is 35 hours. You must be available for the entire duration of the seasonal position which is approximately six months. The Seasonal Inbound Sponsored Programs Admissions Assistant must be flexible to work outside these hours, occasionally on weekends, if needed as required by goals and deadlines. Applicants for this position located in the NYC area are preferred however, all U.S. based applicants will be considered.

SALARY:

The compensation for this position is $18/hourly. This position is eligible for overtime pay and sick & safe leave. 

APPLY HERE

Product Operations Associate

Hi, we’re Underdog!
We’re the fastest-growing sports gaming company ever.

Our mission is to build innovative games and products for American sports fans.

Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

About the role and why its unique:
You’ll be responsible for posting and managing our extensive and growing Pick’em lobby!
Develop and manage an array of contest offerings, elevating the engagement and competitiveness of our Pick’em games.
Collaborate closely as part of the Prod Ops team to meticulously oversee the Pick’em lobby, ensuring offering pricing and risk profiles remain up-to-date, pertinent, and attract participants at a steady pace.
Spearhead the launch of contest lines and offerings for emerging sports as they are incorporated into our platform.
Employ your data analytical skills to enhance the accuracy and insightfulness of our contest offerings and pricing to successfully trade live markets
Contribute to the strategic expansion of our Fantasy products and specifically Pick’em offerings, drawing upon your proficiency in data analysis to make informed decisions.
Who you are:
An avid sports fan well-versed in a diverse range of sports, including but not limited to NFL, NBA, NHL, MLB, EPL, Golf, UFC, Nascar, F1, and eSports. Your deep understanding of DFS and Fantasy sports props is essential.
Possess a highly analytical mindset, underpinned by your extensive knowledge of multiple sports. Your ability to interpret data and derive actionable insights will be pivotal in refining our offerings.
Demonstrated dedication to advancing your trading and risk management knowledge, showcasing a proactive approach to self-improvement.
A consummate team player, consistently contributing to a collaborative and cooperative work environment.
Flexibility to work evenings and weekends in alignment with the dynamic sports calendar.
Display genuine interest and familiarity with the sports betting landscape.
Even better if you have:
Prior experience in gaming and sports betting, allowing you to bring valuable insights and perspectives to the role.
Exposure to the fast-paced environment of startups, highlighting your adaptability and initiative.
Working knowledge of advanced data analytics tools like SQL, etc.
Trading and real-time risk management experience
Ability to work West Coast Hours
This position demands a candidate who not only possesses a profound passion for sports but also boasts a robust analytical toolkit. Your ability to strategically manage contests and apply data-driven insights will significantly contribute to our ongoing success. If you’re seeking an opportunity to leverage your experience and expertise in a dynamic environment, we encourage you to apply.

Our targeted compensation rate for this position is $60,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.

What we can offer you:
Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
16 weeks of fully paid parental leave
Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
A $500 home office allowance
Underdog credits to play on our platform
A connected virtual first culture with a highly engaged distributed workforce
5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
Still not sure? Don’t take our word for it. See what other people have to say.

5.0 rating on Glassdoor and a 100% CEO Approval rating
A+ culture score on Comparably
Recognized as Best Place to Work by Front Office Sports
Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook

Social Media Associate

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

Our mission is to build innovative games and products for American sports fans.

Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

About the role and why its unique:

  • Assist in the planning and execution of postings across social platforms (Twitter, TikTok, Instagram) on a daily basis (weekends included)
  • Work closely with cross-functional teams, including design, CRM, and content, to ensure consistent brand messaging and integrated marketing efforts
  • Working closely with the marketing team, to implement strategies that align with the company’s overall marketing objectives and deliver impactful results
  • Monitor metrics regularly, analyzing key performance indicators (KPIs) like social post engagement performance by type of post and time of posting
  • Drive targeted traffic, increase conversions, and achieve measurable results through paid social campaigns
  • Stay updated with the latest industry trends and best practices
  • Help in copywriting for social posts and promotional giveaways
  • Create ways to effectively engage and grow our Discord audience

Who you are:

  • Experience in managing social accounts across different platforms (Twitter, Instagram, TikTok)
  • Interested and invested in all sports, across all seasons
  • Creative mindset with the ability to craft engaging copy
  • Excellent communication and teamwork skills to collaborate effectively with cross-functional teams
  • Results-driven attitude with a focus on achieving goals

Even better if you have:

  • Previous experience working in the sports media industry
  • A very flexible schedule that allows for working weekends
  • Created content on any social media platform in the past


Our targeted compensation rate for this position is $60,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.

What we can offer you:

  • Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
  • 16 weeks of fully paid parental leave
  • Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
  • A $500 home office allowance
  • Underdog credits to play on our platform
  • A connected virtual first culture with a highly engaged distributed workforce
  • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

Still not sure? Don’t take our word for it. See what other people have to say.

  • 5.0 rating on Glassdoor and a 100% CEO Approval rating 
  • A+ culture score on Comparably 
  • Recognized as Best Place to Work by Front Office Sports
  • Recognized by Comparably under the following awards: Best CEOs for Women, Best CEOs for Diversity, Best Company for Career Growth, Best Company in New York, Best Company Outlook

Chat Brand Rep (Bushnell Golf)

Needle creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Needle finds the enthusiasts, fanatics, advocates… the REAL experts and puts them together with customers to create one of a kind interactions. Are you all in on your favorite brand? Can’t get enough of it and want to earn cash while you tell everyone about why it’s the best? Fill out our knowledge quiz for your favorite brand and show us you have what it takes.

RESPONSIBILITIES AND DUTIES

Must LOVE being on the golf course, be willing to share your passion – it’s contagious!
Familiarity with Bushnell golf and media/searches related to it.
Own and use Bushnell Golf products from sports optics to launch monitors or GPS.
Ability to compare and analyze with competing products.
Comfortable showing empathy to customers in stressful situations.
SKILLS AND QUALIFICATIONS

Experience with golf, distance measuring devices and launch monitors.
Ability to compare and contrast products uses and features.
Passionate about getting customers into the right products for their needs.
Ability to speak to customers at all knowledge levels.
Proficient in the use of modern technology, especially web search and navigation.
Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form.
“Bushnell Golf’s guiding principle is to provide the highest quality, most reliable and affordable sports optics products on the market. And, their commitment to outstanding customer service and strong retailer partnerships is unmatched.”

COMPENSATION AND PERKS

This is a 1099 Independent Contractor position
Shopper interaction projects are paid out weekly ($10 per shopper interaction hour)
Performance based rewards redeemable for product and/or gift cards
Insider information from your brand about new product launches and events
Immediate start upon completion of onboarding
Remote position from anywhere you can connect to the internet
TECHNOLOGY DETAILS

A computer w/ Chrome browser (desktop or laptop – tablets and other mobile devices are not compatible at this time)
Stable internet connection (we suggest at least a consistent 10mbps)
Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets)