The Senior Compensation Specialist is a key member of the People Team and will play a key role in helping build and develop Aledade’s compensation structure and philosophy. They will be responsible for implementing and maintaining the company’s compensation programs. This position is responsible for analyzing market data, participating in compensation surveys, and providing advice and recommendations to ensure competitive and fair compensation practices. The Sr Compensation Specialist collaborates with HR Business Partners, managers, senior leaders, and across HR, to develop and administer effective compensation programs that attract, develop, and retain talent.
Primary Duties:
Evaluate new job requests for alignment with existing roles, partnering with HR, business leaders, and HRIS as needed; determine need for new role through a review of existing library and structure; evaluate appropriate FLSA status.
Support the development and review of job descriptions to ensure accuracy and compliance
Conduct benchmarking, competitive market analysis, job evaluation, and internal pay for performance analyses.
Provide analytical support and recommendations for the determination of annual merit budgets and updates to existing salary structure.
Use analytics to monitor the effectiveness of compensation programs and policies
Develop data visualizations, presentations, communications, and materials related to the compensation programs and processes
Identify and participate in salary surveys, as needed; analyze results to determine the organization’s competitive positioning taking a proactive stance to market pay
Manage the integrity of job data in the HR system to ensure employees are classified correctly and report data is accurate
Minimum Qualifications:
6+ years experience as a Compensation Analyst/Specialist
Extensive experience writing accurate job descriptions and leveraging best practices to analyze and evaluate job content
Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations
Strong analytical skills and ability to interpret and communicate data
Cloudflare is looking for highly motivated Enterprise Account Executives seeking a role with the opportunity to help build a GTM working with some of the largest companies in North America. This position will manage a focused set of ~20-30 accounts with $1B -$25B in annual revenues. The Enterprise Account team will shape and lead Cloudflare’s Go To Market.
We will leverage the strength of all Cloudflare functions to become a strategic partner to our customers and their digital transformation efforts. Our product and services and our methods of engagement will differentiate and delight our customers.
The AE will interact with both C-level clients and senior technical decision makers, utilizing Cloudflare solutions and resources to drive a business partnership focused on joint success with our customers. Success requires consultative, solutions-oriented sales, and customer service skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to focus and lead an internal group of constituents to bring their skillset to bear to build solutions and exponentially grow revenue. The AE must be expert in identifying business opportunities with customers, developing Enterprise Account Plans, driving execution across functional stakeholders, and closing revenue. The Enterprise Account Executive should be comfortable engaging in business level outcome conversations with the C-suite, presenting Cloudflare’s vision and plan for value creation to all levels, and negotiating win-win scenarios for all parties. The AE will be accountable to obtaining new business and expansion of Cloudflare wallet-share within existing customers. The role involves handling multiple accounts and will require high degrees of attention to detail and coordination with customers, partners, and internal resources. Lastly, the AE should thrive in an entrepreneurial environment where initiative is celebrated and enthusiasm for the possible is expected.
Enterprise Account Team Core Values:
Be Successful – Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
Provide Customers with a Premium Business Experience – Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.
Be Brilliant in the Basics – The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.
Make Bold Decisions – Operating with the largest companies in the world is a “game of inches”. Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today’s business. If execution presents risk, Seek the advice of leaders when and where you need it.
Teammate – We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.
As a Product Manager at Cloudflare, you are responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs, influencing business strategy, feature specification, and working with engineering to develop our software.
About the Role
We are hiring a PM to help build products that make companies love their corporate network.
Cloudflare provides a full stack of networking-as-a-service products that allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware. Cloudflare’s network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between. Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business.
We’re looking for a PM who can define the vision for the next generation of our network services products, and help own and ship major new products in this space. As Product Manager for Network Services, your job will be to:
Ensure customers are able to build simple (or extremely complex!) network topologies on Cloudflare and make changes quickly as their network evolves, using the tools of their choice.
Understand how customers think about network reliability. Understand how the Internet and networks break. Build features to make customers happy even when the Internet is sad.
Think through how to make a great, easy-to-use product that customers love, and drive the full product life cycle from core user needs discovery through to pricing and packaging. Ship continuous software and process improvements to support your products’ sustained growth.
What You’ll Do
As a member of the growing team of product managers your responsibilities include:
Own the product vision for your area. Ensure that it aligns with the overall product and company vision.
Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer’s voice into the creation process.
Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to bring new products to market that solve real customer problems.
Examples of desirable skills, knowledge and experience
You are entrepreneurial-minded and thrive in a fast-paced and goal-driven environment. You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details. You have several years of experience working with enterprise, SaaS, or security technologies. You have a passion for building SaaS products and want to solve the problems of performance, security, and reliability of the Internet.
3+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products.
Exceptional communication, presentation, organizational, and analytical skills.
Demonstrated ability to lead, drive consensus, and deliver in a matrix organization with multiple stakeholders.
Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment.
Experience balancing execution, agility, and culture at a fast growing business.
Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications and data systems. You’ve preferably been working full time on a software delivery team.
Deep customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view.
Experience working with data analysis at scale. An understanding of how to make big data small.
We’re rekindling efforts to leverage acceleration and machine learning at Cloudflare in 2023, and the HW systems team is looking to hire senior technical engineers with a strong understanding of deep learning, ML end-to-end workloads and frameworks, and experience with hardware accelerator and processor architectures (GPUs, CPUs w/AI features, ASICs). This is an exciting opportunity with real world impact, where you’ll get to build and deploy hardware accelerators on our data center platform.
Responsibilities
Evaluate, design and deploy cutting edge acceleration solutions for our growing services
Lead the design of scalable AI infrastructure for Cloudflare’s own internal machine learning platform and tune for optimal performance
Collaborate with product/data science teams to identify customer use-cases and translate workloads to technical design and hardware requirements (architecture definition, hardware selection, performance tuning)
Engage with hardware vendors to identify hardware solutions that best fit needs of the platform
Set the strategy and long term roadmap to demonstrate the value proposition of AI/ML workloads for the edge
Engage with AI leaders across the industry and influence design based on open industry standards
Qualifications
Masters or equivalent experience in Computer Architecture, Computer Science, Electrical Engineering or related field with 12 years of relevant experience or equivalent
Has demonstrated technical leadership on critical company wide projects with experience in computer architecture (GPU, CPU w/AI. acceleration) and ML software ecosystem. Experience with programming models a plus
Strong technical foundation and deep understanding of cloud technologies, DL/ML workloads in the industry, frameworks (Tensorflow/Pytorch), and containers tools.
Ability to work in a constantly changing ambiguous environment and bridget the software/hardware divide
Industry-wide impact. Proactively creates formal networks involving coordination with internal and external technical leaders and has tangible proof points (patents, papers, conference contributions, open source SW or HW contributions, and/or sitting on a standards committee or board, etc.) demonstrating industry-wide influence as an influential spokesperson for the organization
Must be collaborative and has demonstrated ability to work effectively across cross functional teams, sound technical judgement and is capable of building positive working relationships
Seeks to mentor team members, offers technical advice and seeks to continuously learn
Cloudflare’s Engineering Team builds and runs the software that handles trillions of requests per month. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base.
The Cloudflare for Teams group within the Engineering organization is taking on the mission of ensuring the people and teams within an organization can access the tools they need to do their job safe from malware and other online threats with the speed and reliability that Cloudflare is known for.
What you’ll do
In this role you’ll help us build Gateway, an ambitious product that aims to be the most secure and performant method for an organization’s devices to connect to the Internet. As an engineer on the Gateway team, you will focus on our high-performance global edge network data plane services and will also contribute to the control plane API’s that configure the edge services. You will be joining a global team of bright, hard-working, and supportive engineers who really care about their craft.
Example of systems that the team currently is building:
A forward-proxy service running on every machine of Cloudflare’s extensive edge network, responsible for inspecting, filtering, and blocking device requests based on an organization’s configured policy.
A DNS resolver running on our edge that leverages a Wirefilter based filtering rules engine.
Microservices that allow organizations to configure, manage, and observe their organization’s devices and their respective traffic.
Technologies we use:
Gateway’s core edge services are written in Rust and deployed globally to 200+ data centers
Our REST API is written in Go, runs on Kubernetes, and uses Postgres as a data store.
Our frontend is written in Typescript and React.
For service monitoring we use Prometheus and Grafana.
For service logging we use Elasticsearch and Kibana.
For product analytics we use Clickhouse and BigQuery.
We are hiring engineers of all experience levels across many of our teams. Some of the things our teams work on include:
A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
A userspace networking service which acts as a hub between our Network Services and Zero Trust systems, enabling every customer to access every product
Network software running on a hardware appliance that provides zero touch connectivity to the Cloudflare network and SD-WAN functions
Next-generation firewall functions implemented across Linux netfilter, eBPF, and userspace packet processing
Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
Control plane systems which allow customers to simply express complex network configurations
As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate your team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.
We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!
Examples of desirable skills, knowledge, and experience
Experience building and shipping large-scale, reliable, highly distributed systems
Systems-level programming experience, especially in Rust and/or Go
Expertise in L2, L3, and/or L4 networking protocols
Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
Experience designing and integrating RESTful APIs and backend systems
Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
Excellent debugging and optimization skills
Attention to detail and ability to solve complex customer problems
Own solutions end-to-end and driving the design, development, and deployment process
Able to work across teams and level common, sustainable solutions
Creative, open-minded, collaborative problem solver
Focus on clarity in written and verbal communication
We are looking for an Engineering Manager in Test to lead our Zero Trust QA/SDET team and grow our desktop client automation and testing.
As the Engineering Manager in Test, you and your team will own, improve, and maintain our end-to-end (E2E) testing automation frameworks & processes that enables all engineers to write E2E tests to guarantee the quality and reliability of the clients. You and your team will work closely with our client teams to define and refine our approach to testing (automated and manual), and drive the direction of our testing strategy to ensure the reliable and scalable testing of our software.
You will lead a multidisciplinary team, who writes high-quality, low-complexity code for test automation (E2E testing framework), sets up and manage test infrastructure (e.g. integration with CI/CD platforms, VM orchestration), and creates release test plans. You will also be expected to use your passion and extensive testing experience to instil, and advocate for, best testing practices in all the teams you will collaborate with.
Examples of desirable skills, knowledge, and experience
Demonstrable experience leading a team of SDETs working on E2E automation projects
What you’ll doThis is a newly found team focused on building out our brand-new vector database offering, designed to let you build full-stack, AI-powered applications entirely on Cloudflare’s global network. In this role, you will work with a top-notch engineering team to expand Cloudflare’s capabilities by ensuring continual reliability, maintaining best-in-class performance, and implementing new features and functionality.
You will own your code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, modify how R2 Storage processes requests, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to Typescript, Go, Rust.
Examples of desirable skills, knowledge and experience
5+ years experience working with distributed systems or developing on cloud platforms.
Experience managing high volume software applications.
Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.
Knowledge of at least one modern strongly-typed programming language such as Go, Rust, or C++.
Strong expertise in Machine Learning, including experience with data processing and retrieval algorithms.
Bonus Points
Familiarity with Vector Databases and associated Machine Learning Algorithms.
Experience working in low-latency real time environments such as game streaming, game engine architecture, high frequency trading, payment systems.
Experience debugging, optimizing and identifying failure modes in a large-scale Linux-based distributed system
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
What you’ll do
Cloudflare’s R2 Storage is distributed object storage accessible through Cloudflare’s infrastructure allowing customers–both internal and external–the convenience of accessing their data from anywhere with the reliability and performance of Cloudflare infrastructure. In this role, you’ll work with a top-notch engineering team to drive R2 Storage forward by ensuring continual reliability, maintaining best-in-class performance, and implementing new features and functionality.
You will own your code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, modify how R2 Storage processes requests, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to JavaScript, Typescript, Rust, and C++.
Examples of desirable skills, knowledge and experience
Minimum 8 years of experience working with distributed systems.
Experience building and managing high volume software applications.
Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.
Knowledge of at least one modern strongly-typed programming language: we primarily use Go, TypeScript, and Rust.
Experience debugging, optimizing and identifying failure modes in a large-scale distributed system.
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
What you’ll do
Cloudflare is looking for an experienced and empathetic Developer Educator to help create technical content that empowers developers to be successful with Cloudflare’s developer platform and our data & storage products (including D1, Queues, Durable Objects and R2). In this role, you’ll use your skills to meet developers in the places they best learn – whether that’s written documentation, technical video content, or live streaming. This is a cross-functional role where you’ll work collaboratively across the product, marketing and sales team.
Build the technical content that empowers developers to build applications with Cloudflare
Work with our peers and partners to ship content that shows out to integrate Cloudflare with their products
Collaborate with product development, sales, and marketing, to ensure the content aligns with our broader company goals
Cultivate and establish relationships with developers throughout our community, be a thoughtful point of contact for community members as we partner with them for various marketing activities and events
Qualifications
Note: it is not required that you have all of these! Teams have varying needs, focuses, and use varying technologies.
Minimum 4 years experience software development or developer relations
Extensive knowledge of the JavaScript ecosystems
Ability to work in cross-functional teams
Good analytical and debugging skills
Highly analytical, data and systems oriented problem solver
Excellent communication and interpersonal skills with the ability to influence and build strong relationships with customers and internal stakeholders
The Business Intelligence team at Cloudflare is responsible for building a centralized cloud data lake and an analytics platform that enables our internal Business Partners and Product teams with actionable insights and also provides a 360 view of our business. Our goal is to democratize data, support Cloudflare’s critical business needs, provide reporting and analytics via self-service tools to fuel existing and new business critical initiatives.
About the role
We are looking for an experienced Data Analyst to join our Austin or Lisbon teams to scale our product insights initiatives. You will work with a wide array of datasets to analyze and build interactive reports and self-serve dashboards which will influence our critical business initiatives and will provide actionable insights to Sales, Marketing and Product teams.
Success in this role comes from marrying a strong data background with acute product and business acumen to deliver highly strategic and compelling insights that accelerate our business growth and influence our product decisions within Cloudflare.
What you’ll do
Provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization
Partner and align with data engineers, data analysts, data scientists, business leaders, stakeholders, product managers and internal teams to enable data driven solutions to key business problems
Take initiative and ask questions to iteratively define, build, and maintain new business metrics
Develop and automate reports and iteratively build and prototype dashboards to provide insights at scale
Weave stories with data to help stakeholders understand analytic insights
Examples of desirable skills, knowledge and experience
B.S. or M.S in Computer Science, Statistics, Mathematics, or other quantitative fields
3+ years of experience with data visualization tools such as Tableau, Google Data Studio etc.
Experience in writing advanced SQL queries
Experience in translating analysis results into business recommendations and business questions into an analysis framework
Knowledge of data management, data modeling and data warehousing fundamentals
Experience in presenting analysis findings to business stakeholders
Experience with statistical analysis programming languages (R, Python, etc)
As the Recruiting Operations Program Manager, you will be a key player in our fast-paced and dynamic organization, responsible for driving and optimizing our end-to-end recruiting operations. You will collaborate closely with our recruiting team and with cross-functional teams to enhance and streamline our recruitment processes, ensuring a seamless experience for both candidates and internal stakeholders. This role requires a strategic mindset, exceptional project management skills, and a deep understanding of our ever-changing industry.
As Recruiting Operations PM, you will:
Develop and implement a comprehensive recruiting operations strategy aligned with the company’s growth objectives, incorporating best practices and industry trends.
Analyze, design, and optimize end-to-end recruitment processes to enhance efficiency, scalability, and candidate experience.
Create recruiting programs that focus on delivering efficient processes and elevate Cohere’s talent team.
Work closely with the Recruiting team, hiring managers, and other stakeholders to understand hiring needs and implement effective solutions.
Evaluate, implement, and optimize recruiting technologies to streamline processes and enhance the overall candidate experience.
Establish key performance indicators (KPIs) to measure effectiveness of recruiting operations and provide regular reports to VP, People Operations, Head of Recruitment, and leaders across the organization, with actionable insights.
Ensure compliance with relevant employment laws and regulations, while also driving diversity and inclusion initiatives within the recruiting processes.
Oversee relationships with external vendors to maximize value and efficiency as well to stay ahead of renewing annual contracts.
Implement strategies to enhance the candidate experience, from application to onboarding, and continuously seek ways to improve.
You may be a good fit for this career opportunity if you:
7+ years of experience in recruiting operations, talent acquisition, or related roles, preferably within the AI or technology industries.
Proven track record of successfully managing and implementing complex projects with multiple stakeholders.
Strong analytical and problem-solving skills, with the ability to interpret data and trends to inform decision-making.
Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization.
Comfortable working in a fast-paced, high-growth environment and adapting to changing priorities.
Familiarity with various recruiting technologies, applicant tracking systems, and data analytics tools, staying on top of industry trends and keeping our team ahead of the curve.
Elevate Your Career with Expert Bookkeepers for a Non-Profit Journey! Join Us Today.
Location: North or South Carolina preferred
Are you a numbers enthusiast? A detail-oriented data aficionado with QuickBooks experience and a thirst for knowledge? Do you have experience of working for an accounting firm and a non-profit? An exciting opportunity awaits you! If you’re an Accountant eager to learn and adapt, we want you on our team.
We’re in search of reliable professionals who can seamlessly blend enthusiasm with reliability for our non-profit mission. If you’re looking for remote and flexible part-time engagement that transitions into a full-time commitment, your journey starts here.
Rewards that Matter: Embrace a rewarding hourly compensation of $21 to $25. Your dedication and growth will be acknowledged, especially as you contribute to the vital mission of our non-profit organization.
NOTICE: It is essential to attempt the Prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Tackle Dynamic Responsibilities:
Categorize transactions meticulously using QuickBooks online
Reconcile accounts accurately under the guidance of a CPA
Craft financial reports that resonate within the non-profit landscape
Manage bills and invoices with finesse
Excel in data entry, with a focus on quality
Work your magic in Excel’s domain
Foster continuous improvement within a non-profit context
Engage effectively with clients and stakeholders
Lead impactful meetings for results, with CPA support
Requirements
A Bachelor’s degree – your foundation for excellence
Strong time management skills
Passion for business and finance
Independent work style that delivers results
Effective management upwards, with guidance from a CPA
Transition customer data by working with new customers to import their data and help plan and manage the technical side of their transition to Jane.
Support Jane’s Support staff by being a resource for technical questions, customer data fixes, and troubleshooting customer problems.
Work directly with customers who are experiencing technical issues that are beyond the knowledge scope of Jane’s Support team. Collaborate with the development team on new feature planning and implementation.
We value empathy and connection with our customers. We’re looking for people who are comfortable speaking with Jane customers to gather missing data in order to make a successful import. Our main form of communication is done via e-mail but can be on phones as well.
Leverage your technical prowess to enhance and innovate our internal tooling, catalyzing operational efficiency and elevating our capabilities. Your skill set will be pivotal in shaping a cutting-edge technological landscape within the organization.
Serve as a dynamic representative at conferences, amplifying the team’s presence and fostering collaborative partnerships that contribute to our collective success. Your ability to connect with diverse audiences directly influences the positive impact we make in the industry.
The experience we feel we need
Expert-level knowledge of Excel: Command an expert-level proficiency in Excel, showcasing an adept ability to manipulate and analyze data, create advanced formulas, and generate comprehensive reports. Your mastery of Excel is a cornerstone for driving efficiency and informed decision-making.
Basic-level knowledge of database concepts.
Demonstrate an innate knack for organization, driven by an unwavering commitment to detail. Your passion for perfection ensures that no gap goes unnoticed, creating an environment of seamless operations and heightened efficiency.
Excel in both verbal and written communication, articulating complex ideas with clarity and coherence. Your excellent communication skills foster collaborative environments, ensuring that information is conveyed effectively and comprehensively.
Agility: You’re an individual who can adapt and communicate technical details to non-technical people. You’re a team player who’s able to empathize and jump in for additional support when needed.
Growth Mindset: You thrive on growing with your team by doing fast-paced work and you’re striving to learn new workflows to have a stronger impact.
Customer Care: You’re open to helping our Support team to help our customers to create a smooth transition to Jane. You lead with kindness and empathy in your communication.
With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.
We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role.
Required Qualifications :
2+ years direct Cardiovascular Registry Abstraction experience for a Health System or Hospital
Current abstracting experience. Actively abstracting within the past 12 months
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Build and lead a team of security and infrastructure professionals, attracting and retaining high-performers and fostering a collaborative culture.
Provide guidance, mentorship, and professional development opportunities to team members, promoting their growth and success.
Establish and maintain effective communication channels to ensure seamless collaboration across teams and departments.
Develop security strategy and collaborate with other departments to ensure proper execution protecting information assets without detriment to profitability or productivity; directing system control development and access management, monitoring, control and evaluation
Implement robust data privacy and security measures to safeguard sensitive patient health information
Establish enterprise security standards through architecture, policy, and training
Select, implement, and maintain security tooling to support our security strategy
Lead the attainment, and renewal of existing industry certifications or client required security assessments in a timely, accurate manner including SOC2, and HITrust
Oversee and support responding to client security assessments
Lead risk management, security incident response programs and procedures; Conduct periodic security audits and investigate breaches
Integrate security into every stage of the Development pipeline providing teams with tools and resources at each phase to create safe and secure code
Monitors and recommends improvements to security, compliance, and privacy environment
Infrastructure & IT Operations
Oversee the design, development, and maintenance of our cloud infrastructure, ensuring scalability, reliability, and security in accordance with AWS’s Well Architected Framework [BH1][2] and HealthMark Group’s objectives
Continuously monitor and optimize system performance, leveraging data analytics and performance metrics to drive improvements.
Lead Disaster Recovery and Data Backup planning, analysis, implementation, testing and execution
Implement and oversee IT Service Management (ITSM) processes to ensure that incidents, service requests, problems, changes, and IT assets in addition to other aspects of IT services are managed in a streamlined way
Develop and improve our security and infrastructure technical practices including Infrastructure as Code (IaC), automation, DevSecOps, and CI/CD.
Oversee the design, development, and maintenance of our home office infrastructure, ensuring a reliable, cost effective and secure end user and home office environment
General
Meet financial objectives by forecasting infrastructure and security requirements and assisting in budget planning
Keep current with latest Cloud and Security trends
REQUIRED EXPERIENCE AND QUALIFICATIONS:
.
8+ years of professional infrastructure or security engineering experience
Proven experience managing, leading, and mentoring a team of security and infrastructure engineers
In depth knowledge of architecting and managing Amazon Web Services environments (or other large scale cloud provider (Azure, GCP))
Understanding fundamental design principles of a scalable, secure infrastructure
Expertise building robust security programs
Experience with HIPAA, HITrust, or SOC2 security controls
Excellent troubleshooting and communication skills
Strategic thinking and problem-solving skills, with the ability to translate business goals into actionable infrastructure & security strategies.
Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
Results Oriented
ADDITIONAL PREFFERED EXPERIENCE:
Healthcare technology experience
Current AWS Certifications (Architect, Security, SysOps, Security)
Current information security certification (CISSP, CSSLP, CCFP, CISM)
SaaS experience
Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are a plus
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Audit Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Type of Role: FULL-TIME
Entry level job duties include but not limited to:
Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Responsible for reporting workloads directly to team lead
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
JOB DESCRIPTION: HealthMark Group is growing and looking for bright, energetic, motivated candidates to join our team. Our Audit Processing Assistant role involves overseeing a team of three to four pod leaders, each overseeing a team of processors collecting medical information. The role is responsible for ensuring all requested documents are collected properly and securely and delivering them to the requested parties and reporting status, metrics, and challenges.
Type of Role: FULL-TIME
Location: Remote
Entry level job duties include but not limited to: Supervisory duties:
Provides training, and guidance to Team Leads
Retains and collects all team productivity
Assists with requester meetings and reporting
Supports the leadership vision of the Department Manager
Reports all personnel issues to the Department Manager
Provides performance reviews for team leads
Reports weekly to Department Manager
Responsible for maintaining productivity KPIs for reporting teams
Maintains schedule of team meetings to keep staff informed of all changes and processes
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office, Excel
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
LOCATION: REMOTE
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Within is a revolutionary way for the millions of people who suffer from eating disorders to receive clinically superior continuous care attuned to their needs – whoever they are, wherever they live and whatever form their eating disorder takes – built to work where real life happens, at home.
We are seeking bright, trailblazing, compassionate humans who align with our core values to join our clinical care team. Think you have the right skills, attitude, and sensitivity to augment an already-fantastic team? Then we want to hear from you!
Job Summary:
The Admissions Specialist is the first point of contact for clients seeking eating disorders treatment from Within Health, as well as those seeking program information for their loved ones and providers seeking treatment for their patients. The Admissions Specialist strives to convert inquiry calls to admissions by building a rapport with the individual, family and/or loved ones as well as assessing the level of care needed. The Admissions Specialist manages the administrative elements of the intake process, allowing clients to focus on recovery.
Major Areas of Responsibility:
Answers incoming phone calls for eating disorders treatment inquiries and returns calls in a timely manner.
Collects identification, referral and insurance information and assesses treatment eligibility based on admissions criteria, clinical presentation and insurance policies.
Maintains updated knowledge on programming and demonstrates ability to highlight program features specific to caller’s needs.
Manages active leads and opportunities in the database system.
Maintains communications with individuals or families, sometimes after typical business hours and on weekends and enters detailed documentation for all calls.
Manages referral responsibilities to other treatment programs when appropriate.
Responsible for obtaining records from outside professionals (i.e., referring physicians, hospitals, labs, and treatment facilities).
Assists with running verification of insurance benefits.
Clearly and directly explains insurance coverage and payment options to families and/or providers. Negotiate payment arrangements if needed.
f you are an Operations Manager with experience working in the health field and strong B2C experience, please read on…
We are a Health Tech startup on a mission to help anyone discover and reach their health potential. The Nutrisense mobile app leverages continuous glucose monitoring (CGM) and provides access to virtual support from best-in-class nutritionists. This way, anyone, not just those with diabetes, can learn about their unique food responses, understand their metabolism, and reach their health goals for a more optimized life.
Our customers range from individuals striving to take their health to new heights, to those with multiple chronic disease trying to manage their health. Our platform focuses on providing personalized, real-time data about metabolic health right at your fingertips.
We are seeking our first operations specialist on the nutrition team to tackle scaling our dietitian workforce. Our nutrition department consists of dietitians and nutritionists providing 1 on 1 video call support reimbursed by insurance. As the operations specialist, you will be responsible for scaling this service in a cost-effective manner, ensuring optimal dietitian supply as customer demand increases, building scalable workflows and processes, and using data to make effective decisions. This is an excellent opportunity to have a significant impact and help shape the strategy of a start-up that’s disrupting a critical industry.
If you want to join a mission-driven startup that is disrupting the health industry and cares about creating a dynamic environment for its employees, apply today.
In This Role You Will:
Your role will begin as an IC reporting directly to the VP of health, with the opportunity to build a coaching operations team underneath you in the future. Initially, you will be responsible for three crucial areas:
Manage the supply of dietitians
As we build demand for insurance-reimbursed dietitian video calls, you will be responsible for always ensuring we have an adequate supply of dietitians in the most cost-effective and scalable way possible.
This includes building hiring forecasts and analyzing current supply & demand models.
Revise existing workflows & build new workflows across all of the dietitian touchpoints to create systems that are scalable and optimized
Spot inefficiencies and bottlenecks in the organization’s processes and optimize resources based on metrics and key performance indicators.
Work cross-functionally to identify process issues and lead the implementation of solutions to improve these issues, using data along the way.
Lead data analytics for the health team
Communicate data and strategy through well-built and easy-to-follow models.
Support department decisions with data by finding answers to questions within our data and setting up appropriate dashboards as needed.
To Thrive In This Role You Will Need:
Strong technical proficiency – Thinks analytically and leverages data to make decisions. Experience with data processing and proficiency in Excel. Basic understanding of SQL. Proficiency with applications such as production automation, data entry, and using software to access project data, track budget information, and design processes.
Strategic planning & risk analysis skills.
Ability to understand targets and goals and build a cohesive roadmap to achieving them
Can engage in both big-picture thinking and day-to-day execution
Foresight to anticipate and solve problems
Strong understanding of higher-level business goals, financials, and KPIs
Strong business financial knowledge
Detail-oriented with great organizational skills.
A self-starter who thrives in ambiguity and can figure things out given high-level direction.
Is excited by the startup environment and bringing structure to chaos.
Has no problem getting projects off the ground from 0 to 1.
Preferred Qualifications:
3+ years experience in operations, consulting, analytics, and/or financial services.
Bonus points if previously at a startup, extra bonus points if previously at a health startup.
JDP helps shield organizations and their people from preventable harm. In the 14 year’s since, we’ve been fortunate to be embraced by a fantastic roster of clients and the industry at large – both of whom understand that we must all work together to care for each other. We’re proud to contribute to a screening industry that continually evolves to better protect people through more advanced technology, new resources and creative ideas.
As a private, family-owned company, we always put our clients first. Our sole focus has always been to give you Top Notch Service. That’s why we’ve been humbled by the recognition we’ve received for our service and product offerings, like our inclusion on the HRO Today Bakers’ Dozen Enterprise Screening provider list and receiving a 98% Customer Satisfaction Rating.
We’re proud that over 10,000 organizations now trust JDP for over 6 million screenings annually. As we continue to grow, we’re excited to help even more organizations protect their people with ease.
DESCRIPTION
Cleara is looking for a Data Entry Specialist to help support our client base in the background screening industry. This position is a fully remote position. We are a wholesale public record data provider that is eager to find a person who will transfer data from paper formats into computer files or database systems. Cleara is a privately owned company looking for our next dynamic team member!Job briefWe are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skills:Proven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalent
EXEMPT/NON-EXEMPT
Non-Exempt
FULL-TIME/PART-TIME
Full-Time
LOCATION
Cleara LLC
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Shopbop.com is looking for a Quality Assurance (QA) Specialist to partner with the Customer Service Training Manager to achieve explicit department goals through research and querying internal tools. The successful candidate will understand and use business metrics to summarize quality performance, identify solutions and assist the Training Manager in implementing necessary actions. The position requires a focus on details and prior experience working in a fast-paced, customer service environment.
Key job responsibilities Monitor and report on quality metrics, deep dive and identify trends/root causes
Assist in the delivery of training and development opportunities that support the growth of the customer service department.
Assist in identifying the levers which will drive improvements and have the ability to execute on solutions proposed
Perform review of contacts from all channels to ensure adherence to quality assurance standards
Identify agent performance improvement opportunities through contact evaluations and provide feedback (observations and trends) to Customer Service Managers and the Training Specialist
Work with Customer Service Managers to drive a continuous improvement culture across the department
Work with the Training Manager to identify performance improvement opportunities by analyzing quality data and coaching documentation
Participate in QA calibrations, and identify process improvement opportunities relating to contacts, agent behavior and internal knowledge base gaps
Assist with QA ad hoc projects and create reports in a timely manner
Assist with coordination of QA efforts at all sites
Support the Shopbop Customer Service department during peak times of customer contacts
We are open to hiring candidates to work out of one of the following locations:
Virtual Location – WI
BASIC QUALIFICATIONS
2+ years’ experience in CS, retail, or service industry
High school diploma or equivalent
Proficient skills in Word, Excel, SharePoint, and Outlook
Exceptional communication skills, including the ability to: Clearly and concisely communicate in writing and speech Facilitate delivery of training solutions
Proficiency in basic math with ability to compute refunds before and after discounts, apply specified percentages, tiered promotional codes, and partial discounts to orders.
Flexibility with full-time schedule including shift assignments on weekends/evenings
High level of understanding of Shopbop Customer Service operations, Shopbop quality assurance and talent development
Performed within the Shopbop Customer Service department for at least 1 year and remained in good standing during that time.
PREFERRED QUALIFICATIONS
Excellent time-management, organizational, and prioritization skills Keen eye for detail and high level of accuracy Aptitude to take on and execute special projects Self-starter, seeks out new tasks when work is complete Independently handle increasingly difficult tasks with confidence and composure Thrive in an ambiguous environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,700/year in our lowest geographic market up to $56,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Climate Risk Senior Consultant will be aligned with Anthesis’ Climate Risk and Resiliency team and engage with team members on all aspects of climate risk projects from stakeholder engagement to scenario analysis to reporting.
In this role, the Senior Consultant will have the opportunity to be on the forefront of climate risk reporting and related analytics as demand for greater transparency on climate-related impacts is increasingly under scrutiny by investors and becoming mandated through legislation across the globe.
The Senior Consultant will support clients in their climate risk journey, developing analysis and insights and advising on strategies to advance reporting and climate risk management and mitigation.
Key Responsibilities
Support in client conversations at all stages of the project, from business development, scoping through the start-up, execution and close-out phases
Assume project management responsibilities on small, relatively simple projects with support from project sponsors and senior colleagues
Take a lead role in developing and managing materials associated with the climate risk assessments with minimal supervision:
Conduct benchmarking of climate risk related disclosures.
Support client climate risk assessments through survey development, distribution and analysis.
Develop workshop materials for a broad audience to grasp climate risk concepts and findings.
Interpret physical climate risk data to develop narratives specific to client operating context and communicate findings through visuals and PowerPoint presentations.
Research implications of climate risks as they pertain to client operating context and business model.
Translate climate impacts into business and financial implications and develop narrative of findings to communicate to client.
Develop climate risk report disclosures.
Work across Anthesis Business Lines as needed to coordinate on client project delivery and align workstream inputs and outputs.
Deliver tasks on time and within budget taking responsibility for significant activities in complex projects, assisting senior project managers to ensure that projects perform against targets and deadlines.
Key Requirements & Skills, Knowledge and Expertise
Structured organization
Good communications
Ability to develop narratives and storylines from data.
Data analysis and visualization through Excel, Tableau or other program(s).
The ability to think creatively and strategically to best capture our clients’ needs.
Familiarity with climate risk reporting, such as TCFD and/or CDP.
Ability to research, analyse, document, and present data in a concise and comprehensive manner.
Collaboration with team members to solve complex problems.
Stakeholder engagement, interviewing and workshop facilitation.
ioby is a national non-profit crowdfunding platform that mobilizes neighbors across the country to become powerful leaders who plan, fund and make positive change in their neighborhoods. We are creating a future in which our neighborhoods are shaped by the powerful good ideas of our own neighbors.
As a tech nonprofit, ioby has a fast-paced environment that constantly evolves to the next level of improved service to ioby Leaders (iL’s). Our team is distributed across the country so we use a variety of online tools for project management and communication. As an organization with anti-racist ideals, ioby primarily collaborates with BIPOC community leaders who experience funding discrimination. Learn more: https://ioby.org/equity
For the right candidate, this is an exciting opportunity to be part of a mission-driven, community-based organization that is contributing to a national movement for resident-led community development. For more information, visit ioby.org/about
The primary activities of this role are to be responsive to the ioby Leader and Finance Team by:
Facilitating all disbursements to ioby Leaders, reconciliation of all project donations and disbursements
Creating grant agreements with ioby Leaders
Supporting the Senior Management Team during the annual audit by providing detail and support as requested
Processing and recording all manual donations
Troubleshooting any donor transaction issues or questions
Processing accounts payable for the organization
This is a part-time, hourly position at 20 hours per week. In New York or San Francisco the hourly pay range is $30-$35. For candidates in other areas, the salary is adjusted for cost of living. Please note that this position must accommodate east coast hours regardless of location.
At Xenium HR, we’re on a mission to transform workplaces for the better. You’ll join a team of passionate HR, Payroll, and Benefits professionals working with small and medium-sized businesses across the Pacific Northwest. We support businesses with limited or no internal HR resources, as well as companies with internal HR staff seeking expertise and training. We’re known for building strong relationships with our clients, so we can help identify what their business really needs to transform and thrive.
What it’s like to work here:
Providing transformational services starts within our walls. We’re invested in creating a positive, rewarding experience with opportunities to learn, grow, advance, and shape the workplace. Xenium offers an inclusive work environment where employees can both make a difference and succeed. If you value authentic relationships, service excellence, diversity, equity, and inclusion—and want to work where everyone knows you and your name, Xenium may be the place for you.
How this role transforms workplaces:
Imports payroll tax information from Prism (payroll processing system) to MasterTax (tax processing system) daily. Identifies payments according to due date, makes payments and notifies Financial Services Team of the completion of daily tax processing.
Reconciles and balances payroll tax accounts and reports (weekly, monthly, quarterly, yearly).
Prism and MasterTax systems set up and maintenance of payroll tax data.
Prepares, distributes, and files W2’s and 1099’s to employees and to federal, state, and local taxing jurisdictions.
Reconciles employee earnings periodically to ensure correct tax treatment. Processes adjustments to employee tax records as needed. Communicates to employees, clients, and team members as appropriate.
Researches and provides guidance on payroll tax issues raised by employees, clients and team members.
Creates, reviews, and processes payroll adjustment requests, ensuring proper authorization and compliance with policies, employment tax and other payroll-related laws.
Processes and submits amended returns on behalf of clients as required.
Assists with identifying and documenting policies and procedures related to payroll tax.
Assists with implementation of new payroll tax legislation.
Responds to notices from taxing authorities, resolving outstanding exceptions.
Routinely reviews state/local tax accounts for reporting/payment issues, reconciling payroll tax calculations to state/local calculations. Provides state/local jurisdictions with required documentation to resolve outstanding issues.
Within CRM, input timely and accurate client information and track all client service activities performed. Resolves Client Space cases and responds to internal and client emails within service standards.
Works cooperatively with Financial Services Team to reconcile tax payments to amounts collected from clients/employees. Adjusts client billings and other actions as appropriate.
Who you’ll work with:
Financial Services, Payroll, Leadership teams
Preferred experience and skills:
Three to five years related experience.
Bachelor’s degree from a four-year college or university in a related field, or equivalent experience.
Strong preference – PEO and ASO payroll tax experience using Prism and MasterTax systems.
Strong knowledge of systems and payroll tax compliance.
Proven experience in a payroll tax position in a fast-paced environment
Cold Iron is seeking a Senior Systems Designer to join our world class team on our next AAA title for consoles and PC! This position is fully remote and open to applicants across the country. Are you passionate about innovating and working on large-scale game systems? Do you revel in creating combat experiences that are both challenging and gratifying?
Here’s the most important one: Do you do it all for the game? Because you know that your talents are needed to make sure that even the best development teams get an awesome experience out the door?
Awesome. Come join our creative, collaborative studio and get involved creating systems and combat with a tight, integrated team of game developers.
Your Day to Day
You can expect to be responsible and accountable for the following:
Working with the project leads and other designers to develop gameplay systems that work within the overall vision of the product
Brainstorming, documenting, and implementation of combat and other gameplay systems
Working closely and effectively with others in cross-discipline teams during implementation and iteration
Creating long-term RPG advancement gameplay systems
Gathering playtest data, both quantitative and qualitative, and aid in coming up with solutions to make the gameplay and systems as fun as possible
Qualitatively and quantitatively study and learn from combat systems in action, shooter, or MMORPG games
Your Career Progression
Do the best work of your career! No, really, that’s what we expect of you. Come aboard and work with industry veterans all working to improve their craft and become better game developers. Your portfolio of experience will grow, and the size of the audience you reach will expand exponentially. The small team atmosphere allows you to contribute more and have greater ownership over what you do day to day.
Requirements
Experience working on combat related systems in games, focusing on gameplay feel, class or role balance, and NPC design
Experience working on large and complex gameplay systems including RPG economies, crafting systems, or loot driven systems with large number of assets
Math and analytical skills with a proficiency in Excel
Sense of level design, scale, and gameplay flow
Enjoys playing and creating games
Self-driven with strong communication skills
Ability to tackle challenges and problem solve with a strong sense of ownership
Ability to work closely with many other disciplines and be a team player
Everlight Solar is seeking a skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesforce Administrator, you play a key role in serving our clients and team members.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities:
Ensure consistent alignment of Sales and Marketing to optimize the sales process with a focus on improving and evolving a qualified lead process, distribution, and management.
Provide Sales and Marketing with accurate reporting on the organization’s key performance indicators on a consistent basis including actionable steps to improve the experience delivered to current and future customers
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Requirements:
Minimum two years of experience as a Salesforce.com administrator
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Excellent project management skills and a positive attitude
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities:
Ensure consistent alignment of Sales and Marketing to optimize the sales process with a focus on improving and evolving a qualified lead process, distribution, and management.
Provide Sales and Marketing with accurate reporting on the organization’s key performance indicators on a consistent basis including actionable steps to improve the experience delivered to current and future customers
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Requirements:
Minimum two years of experience as a Salesforce.com administrator
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Excellent project management skills and a positive attitude
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Everlight Solar is seeking a skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesforce Administrator, you play a key role in serving our clients and team members.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities:
Ensure consistent alignment of Sales and Marketing to optimize the sales process with a focus on improving and evolving a qualified lead process, distribution, and management.
Provide Sales and Marketing with accurate reporting on the organization’s key performance indicators on a consistent basis including actionable steps to improve the experience delivered to current and future customers
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Requirements:
Minimum two years of experience as a Salesforce.com administrator
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Excellent project management skills and a positive attitude
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Ensure consistent alignment of Sales and Marketing to optimize the sales process with a focus on improving and evolving a qualified lead process, distribution, and management.
Provide Sales and Marketing with accurate reporting on the organization’s key performance indicators on a consistent basis including actionable steps to improve the experience delivered to current and future customers
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Requirements:
Minimum two years of experience as a Salesforce.com administrator
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Excellent project management skills and a positive attitude
Must demonstrate exceptional verbal and written communication skills
This is a full-time, remote/work from home, hourly position on the UCHealth Inpatient Coding team. Potential opportunity for eligible out-of-state applicants. Flexible work schedule. All required hardware/software provided, including dual monitors, keyboard, mouse. Assigns ICD-10-CM and PCS codes using computer-assisted-coding tools, and applies appropriate coding classifications for assigned service lines.
Job duties
Responsible for accurately assigning and sequencing ICD-10 CM and PCS codes and POA indicators, identifying query opportunities, and abstracting data based on medical record documentation for all acute care hospital patient types.
Appropriately applies official coding guidelines and relevant coding references to all inpatient coding scenarios.
Collaborates with CDI, Quality, and leadership to capture necessary quality measures.
Enhances coding knowledge and skills with continuing education.
Requirements
High School diploma or GED
Coding-related certification from AHIMA or AAPC
1 year of Inpatient coding experience OR 3 years of Outpatient coding
Preferred
Certified Coding Specialist (CCS) highly desired
3+ years of hospital inpatient coding experience highly desired
The Accountant II – General Ledger is responsible for applying accounting principles to assist in the preparation and processing of accounting transactions, prepare schedules to analyze information, and assist in creating financial reports. US citizenship is required. Position is 95% remote-telework but we prefer that you are located near an Amentum HQ facility near Chantilly, VA, or Germantown, MD or Fort Worth, Texas for periodic work on-site (team meetings, projects or strategy sessions).
Principal Accountabilities
Apply knowledge of accounting principles to activities associated with maintaining ledger accounts.
Compile and analyze financial information to create/process accounting transactions.
Perform month/quarter/annual close activities which may include analyzing accounts, performing calculations, preparing journal entries, performing account reconciliation, and resolving issues as needed
Obtain accounting data for external or internal reporting and audits.
Comply with government regulations and internal controls (e.g., SOX).
Collaborate with other team members in the development and installation of accounting systems, methods, procedures and controls.
Knowledge & Skills
Ability to perform data extraction and manipulation and analyze financial data.
Demonstrate proficiency in finance and accounting relational databases (Costpoint, Cognos, Blackline) and Microsoft applications.
Ability to work with numbers and complete assignments with attention to detail and a high degree of accuracy.
Ability to manipulate, interpret, and analyze data in Excel.
Strong analytical and organizational skills to oversee and balance multiple work assignments.
Knowledge of General Accepted Accounting principles (GAAP).
Effective decision making and problem solving.
Experience & Education
Bachelor’s degree in Accounting.
Two (2) to four (4) years of previous accounting experience or one (1) to two (2) years in public accounting.
Research and customise global employee benefits, fostering consistency across all locations by collaborating with local providers.
Manage end-to-end payroll processing, encompassing onboarding, benefit adjustments, and terminations on a global scale.
Review, plan, manage, and implement the end-to-end annual review process within our HRIS and Payroll systems, taking into account employee performance, market trends, and budget constraints.
Process all bonuses, salary increases, and benefit adjustments during annual reviews, coordinating with service providers as necessary.
Guide salary offers during recruitment and negotiate compensation packages for new hires, promotions, internal transfers, and other changes.
Communicate compensation and benefits information transparently to employees.
Provide education on available benefits and changes in legislation and remuneration policies.
Legal Compliance and Policy Updates:
Stay updated on labour laws and compliance standards, ensuring that VALR consistently meets legal requirements.
Regularly review and update internal policies to align with the latest legal standards in each operating jurisdiction.
Data Analysis and Reporting:
Ensure compliance with payroll regulations and oversee submissions of relevant reports such as the Annual Employment Equity Report and Quarterly Stats SA reports.
Handle payroll and tax-related annual filings and submissions across all countries of operation.
Create, generate, and analyse comprehensive reports to monitor and manage Payroll, Benefits, Leave, and the Annual Review process.
Utilise data-driven insights to make informed decisions and enhance the overall performance of compensation and benefits strategies and processes.
HRIS & Payroll Management:
Demonstrate an extremely strong understanding of systems and processes, implementing, amending/adjusting, and maintaining HRIS and Payroll systems.
Document all processes to establish clear guidelines and enhance the efficiency of global benefits and payroll operations.
Finance:
Verify payroll test runs and ensure that any discrepancies are resolved, balancing the payroll to the general ledger.
Calculate and post to the ledger the provision for leave and bonuses.
Ensure timeous payments of third-party payments, such as medical aid and other benefit providers, including timeous reconciliations.
Ensure timeous payments, tracking, and reporting of employee claims and leave.
Reporting to the Associate Director of Development Operations, the Associate will be responsible for all things data– from making sure our donor data is impeccable to managing our reporting data. You will play a critical role in delivering proof of impact back to each donor. You will be a part of the larger Development Operations team that aims to deliver best-in-class operations to support our fundraising goals.
YOU’LL BE RESPONSIBLE FOR…
● Overseeing the donor database in our CRM (Salesforce), ensuring accurate and up-to-date records with regular contact and donation data cleaning and maintenance
● Working closely with the Fundraising team to provide timely and accurate mailing lists and constituent reports requested to support fundraising needs
● Updating and maintaining our proprietary reporting databases or files to ensure accurate and current information is available for use by others
● Gathering and summarizing data from various sources to complete reports and special projects
● Creating and monitoring data quality reports to ensure data standards are being met – identify, investigate, and resolve data gaps, and actively find opportunities for process improvements
● Informing policies, procedures, and standards to maintain data quality
● Providing additional support during high-season– donation coding and supporting tax receipt when necessary
YOU MUST HAVE…
● Bachelor’s degree, preferably in operations, information systems, or other business-related field
● 1-2 years of data entry or management experience
● Experience working with Salesforce or comparable CRM database
● Proficient Excel skills
● Outstanding written and oral communication skills
● Ability to work independently in a remote environment
Elevate Your Career with Expert Bookkeepers for a Non-Profit Journey! Join Us Today.
Location: North or South Carolina preferred
Are you a numbers enthusiast? A detail-oriented data aficionado with QuickBooks experience and a thirst for knowledge? Do you have experience of working for an accounting firm and a non-profit? An exciting opportunity awaits you! If you’re an Accountant eager to learn and adapt, we want you on our team.
We’re in search of reliable professionals who can seamlessly blend enthusiasm with reliability for our non-profit mission. If you’re looking for remote and flexible part-time engagement that transitions into a full-time commitment, your journey starts here.
Rewards that Matter: Embrace a rewarding hourly compensation of $21 to $25. Your dedication and growth will be acknowledged, especially as you contribute to the vital mission of our non-profit organization.
NOTICE: It is essential to attempt the Prescreeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Tackle Dynamic Responsibilities:
Categorize transactions meticulously using QuickBooks online
Reconcile accounts accurately under the guidance of a CPA
Craft financial reports that resonate within the non-profit landscape
Manage bills and invoices with finesse
Excel in data entry, with a focus on quality
Work your magic in Excel’s domain
Foster continuous improvement within a non-profit context
Engage effectively with clients and stakeholders
Lead impactful meetings for results, with CPA support
Requirements
A Bachelor’s degree – your foundation for excellence
Strong time management skills
Passion for business and finance
Independent work style that delivers results
Effective management upwards, with guidance from a CPA
Expert-level knowledge of Excel: Command an expert-level proficiency in Excel, showcasing an adept ability to manipulate and analyze data, create advanced formulas, and generate comprehensive reports. Your mastery of Excel is a cornerstone for driving efficiency and informed decision-making.
Basic-level knowledge of database concepts.
Demonstrate an innate knack for organization, driven by an unwavering commitment to detail. Your passion for perfection ensures that no gap goes unnoticed, creating an environment of seamless operations and heightened efficiency.
Excel in both verbal and written communication, articulating complex ideas with clarity and coherence. Your excellent communication skills foster collaborative environments, ensuring that information is conveyed effectively and comprehensively.
Agility: You’re an individual who can adapt and communicate technical details to non-technical people. You’re a team player who’s able to empathize and jump in for additional support when needed.
Growth Mindset: You thrive on growing with your team by doing fast-paced work and you’re striving to learn new workflows to have a stronger impact.
Customer Care: You’re open to helping our Support team to help our customers to create a smooth transition to Jane. You lead with kindness and empathy in your communication.
Your role will begin as an IC reporting directly to the VP of health, with the opportunity to build a coaching operations team underneath you in the future. Initially, you will be responsible for three crucial areas:
Manage the supply of dietitians
As we build demand for insurance-reimbursed dietitian video calls, you will be responsible for always ensuring we have an adequate supply of dietitians in the most cost-effective and scalable way possible.
This includes building hiring forecasts and analyzing current supply & demand models.
Revise existing workflows & build new workflows across all of the dietitian touchpoints to create systems that are scalable and optimized
Spot inefficiencies and bottlenecks in the organization’s processes and optimize resources based on metrics and key performance indicators.
Work cross-functionally to identify process issues and lead the implementation of solutions to improve these issues, using data along the way.
Lead data analytics for the health team
Communicate data and strategy through well-built and easy-to-follow models.
Support department decisions with data by finding answers to questions within our data and setting up appropriate dashboards as needed.
To Thrive In This Role You Will Need:
Strong technical proficiency – Thinks analytically and leverages data to make decisions. Experience with data processing and proficiency in Excel. Basic understanding of SQL. Proficiency with applications such as production automation, data entry, and using software to access project data, track budget information, and design processes.
Strategic planning & risk analysis skills.
Ability to understand targets and goals and build a cohesive roadmap to achieving them
Can engage in both big-picture thinking and day-to-day execution
Foresight to anticipate and solve problems
Strong understanding of higher-level business goals, financials, and KPIs
Strong business financial knowledge
Detail-oriented with great organizational skills.
A self-starter who thrives in ambiguity and can figure things out given high-level direction.
Is excited by the startup environment and bringing structure to chaos.
Has no problem getting projects off the ground from 0 to 1.
Preferred Qualifications:
3+ years experience in operations, consulting, analytics, and/or financial services.
Bonus points if previously at a startup, extra bonus points if previously at a health startup.
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Rebate Specialist – Remote
Job Description
Maintains a clear understanding of rebate client contractual requirements, ensuring compliance with service level agreements.
Understands and adheres to departmental policies and procedures.
Processes quarterly manufacturer rebate invoicing for assigned clients or manufacturers.
Reviews invoicing practices, including pre-invoicing quality reviews and adjustments for fee for service, managed care, diabetic supply and supplemental rebate programs.
Produces reports, including federal rebate 64.9R.
Works directly with manufacturers pertaining to dispute resolution.
Acts as primary contact for manufacturers to answer/resolve rebate questions.
Conducts quality validation and approval of claim files.
Minimum Qaulifications
2+ years of experience in customer support, analysis or business, preferably within a financial environment.
Associate’s degree required or an additional 2 years of relevant experience in lieu of degree.
Strong verbal and written communication skills.
Strong working knowledge of Microsoft Word and Excel.
Potential pay for this position ranges from $18.87 – $28.30 based on experience and skills. Pay range may vary by 8% depending on applicant location.
Collects and inputs domestic theater and studio related data. Identifies and utilizes various methods of reporting to complete data.
Key Activities:
Monitor theatres normal reporting time and evaluate the need to contact or communicate with the day shift on issues that can be handled during the day.
Keep track of received data and source documents.
Prepares and sorts source documents, and identifies and interprets data to be entered.
Researches and locates theaters to be entered.
Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes.
Researches pre-release data and contacts originator to confirm.
Contacts originators of source documents to resolve questions, inconsistencies, or missing data.
Makes necessary corrections to information entered.
Successfully performs on job function in the Data Center with minimal mistakes.
Helps peers as time permits.
Makes suggestions to improve the processes.
Trained at and performs three different job functions in the Data Center with minimal errors.
Takes initiative to float from job function to job function to meet department needs.
Assists new Data Center Employees.
Trains new employees as required by Manager.
Pay rate for CO (excluding Denver) $14.42 Hourly
Pay rate for WA (excluding Seattle/SeaTac) $16.28 Hourly
Core Qualifications:
HS Diploma or GED
0-1 year of related experience and/or training
Data entry experience
Experience using internet search engines in a research capacity
Demonstrated proficiency with Microsoft Office Suite
Ability to meet deadlines in a fast-paced environment
Detail-oriented
Ability to write simple correspondence
Possesses solid oral and written communication skills
Effectively present information in one-on-one and small group situations to customers, clients, and other employee organizations
This is a part-time casual position scheduled for night shifts only. Night shifts typically begin at 7pm but may begin as early as 6pm. Must be willing to work past midnight (Pacific Time).
Availability during all nights (week nights, weekend nights, and holiday nights) is required.
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
CVS Healthcare is looking for hands-on, passionate, driven candidate who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to modernize the health care industry. This position is with a growing IT team that supports critical Medicare risk adjustment related business processes.
This is an opportunity for someone with AWS cloud experience to help define best practices for technical documentation and QA practices.
· Experience with creating Technical functional Specification documentation within specified time frames to solve most complex problems (multiple interfaces with other systems across multiple business units) considering all impacted components from an end-to end perspective.
· Ensure the quality of one or more applications or technologies within the construct of the application including data, platform, function, and system interfaces.
· Interacts with other areas of the business’ technology organization to effectively develop the test framework to align with the business strategy and goals for the release.
· Responsibilities also include translating business functional requirements into technical requirements, documenting technical specifications, and performing related testing tasks.
· Assess existing healthcare solutions and digital health projects against both internal and external requirements.
Required Qualifications·
– 2-3 years Knowledge of writing SQL queries.
· 1 year Exposure to Cloud Based technologies preferably AWS.
· Strong written and verbal communication skills.
· Work independently and/or as a part of cross-functional team.
· General Business/Applying Reasoned Judgment.
· General Business/Communicating for Impact.
Preferred Qualifications
· Follow industry best practices to ensure compliance to company procedures and requirements.
· Experience in quality engineering practices and execution of the various types of test creation and execution.
· Experience working with Agile software development.
· Selecting and Applying Technology Solutions
· Flexible and positive attitude.
Education
The highest level of education desired for candidates in this position is a Bachelor’s degree in Computer Science or related fields or equivalent experience.
Pay Range
The typical pay range for this role is:
$63,300.00 – $139,200.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
Workers Compensation Claims Representative | Remote Remote Candidates outside of the preferred geographic regions listed above may still be considered based on level of experience.
2 years of Workers Compensation claims management experience
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
Apply your examiner knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. Enjoy flexibility and autonomy in your daily work, your location, and your career path. Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs. ARE YOU AN IDEAL CANDIDATE? To analyze low-level Workers Compensation claims on behalf of our valued clients to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements.
PRIMARY PURPOSE OF THE ROLE: We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim. Negotiating settlement of claims within designated authority. Communicating claim activity and processing with the claimant and the client. Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner. QUALIFICATIONS
Education & Licensing: 2 years of claims management experience or equivalent combination of education and experience required.
High School Diploma or GED required. Bachelor’s degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. TAKING CARE OF YOU
Flexible work schedule. Referral incentive program. Opportunity to work in an agile environment. Career development and promotional growth opportunities. A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one. WORK ENVIRONMENT REQUIREMENTS Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.
As a proud recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is supporting and building a workforce that is as diverse as the patients and communities we serve. Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.
Job Description Summary:
Hiring Range From $20/hour
This position is responsible for processing benefit verifications of all new referrals within the expected speed and quality. Other duties as assigned.
REMOTE OPPORTUNITY!!
Hours: Thursday to Monday (inc weekend)
Thurs, Fri and Monday: 930-6pm PST
Sat and Sun 9-530 PST Job Description:
Job Responsibilities
Processes benefit verification or authorization for all new referrals with speed and accuracy. Assist AVA Supervisor and Manager with special assignments as needed. Supervisory Responsibilities
Does this position have supervisory responsibilities? NO
High school diploma or equivalent is required. Minimum of two years of experience in related experience. Basic Qualifications
Ability to multi-task and support numerous referrals/priorities at one time. Ability to work in a fast past environment. High degree of self-discipline in maintaining productivity expectations. Must be detail-oriented and have a high degree of quality focus. Travel Requirements
Not Applicable
Preferred Qualifications & Interests
Healthcare/medical billing experience preferred.
Due to some state pay transparency laws, below is the minimum pay for the position:
Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
The individual for this role will be responsible for collections, posting receipts, clearing unapplied cash, and other billing-related items for customers.
Job Duties:
• Process and post payments to customer accounts including cash, checks, wires, bank transfers, and credit card transactions.
• Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed.
• Assist in the mailing of the invoices to customers and processing all administrative materials as required
• Quality assurance of monthly invoices generated from various billing platforms
• Maintain Accounts Receivable policies, procedures, and controls
• Assist in Collection of Accounts Receivable
• Monitor and manage unapplied cash on a monthly basis
Job or Project Requirements and Experience:
• Experience in posting and applying cash receipts and credit cards
• Experience with Oracle Financials software is a plus.
• Excellent customer service and problem-solving skills
• Must have strong analytical and be able to multi-task
• Strong organizational, verbal, and written communication skills, attention to detail, and a strong consistent performer desire to learn. Willingness to go to the “extra mile” to get the job done right
• Ability to work through issues with customers, employees, and colleagues in a calm, proficient, and effective manner
• Ability to work in a fast-paced environment at a company growing in revenue
Our client, a growing orthopedic group, is expanding throughout the tri-state area and is looking to onboard a new Accounts Receivable Medical Biller.
SALARY/HOURLY RATE:
$22/hr – $26/hr
POSITION OVERVIEW:
The Accounts Receivable Medical Biller will be responsible for a high volume of Accounts Receivable follow-up to commercial insurance companies. The Accounts Receivable Medical Biller will not be responsible for patient outreach or self-pay.
RESPONSIBILITIES OF THE ACCOUNTS RECEIVABLE MEDICAL BILLER:
AR Follow-up
Run AR Aging report
30/60/90-day collection calls
Follow up on denied claims
Collaborate with insurance companies to resolve billing discrepancies
Send out corrective claims
Obtain health insurance authorization for procedures
QUALIFICATIONS FOR THE ACCOUNTS RECEIVABLE MEDICAL BILLER:
1+ years of Medical Billing/Accounts Receivable follow-up experience
As a Networks Manager at Airalo, you will be responsible for expanding into new partner networks across the globe as well as permanently improving the rates, services, and quality of our existing partner networks. You are someone who is obsessed with providing the best rate possible (without compromising network quality) to global travelers in need of a reliable data connection when leaving their home network.
Responsibilities include but are not limited to:
Represent Airalo as the ideal interface to mobile network partners on a global level
Add & improve network partnerships
Negotiate terms and conditions of wholesale and reseller contracts with host mobile network operators
Manage and assure regulatory compliance requirements for all our local markets and provide information to product management
Monitor and ensure network quality is provided by our partners
Define and run traffic, sales, and monetary analytics
Develop methods to ensure the unification of conditions and agreements
Prepare the rollout of new markets
Connect and integrate foreign mobile networks with Airalo’s OSS and BSS platform
Perform escalations in case of network quality issues and availabilities
Define and perform reconciliation processes
Must-haves:
Sound understanding of eSIM technology and use cases
Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS
Understanding of different Mobile Services such as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling
Understanding of different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA, and 5 G SA and how it influences customer experiences
Ideally, having served on the management team of an MVNO or MVNA, respectively, with a hands-on mentality
Having negotiated at least two different wholesale agreements on behalf of, or with, MVNOs with Host Mobile Network operators
Deep knowledge of subscriber life cycles with mobile services
Understanding the regulatory requirements for providing mobile services
Be familiar with KYC processes for mobile subscriptions
Excellent English skills; in writing, speaking, and reading – business fluent
5 years minimum relevant experience in the mobile telco industry
Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our Cosmos platform, service innovation, and culture of excellence continue to gather accolades from industry award programs including Fast Company, Inc., SC Media, and others. For more than 16 years, we’ve been contributing and giving back to the security community. We’ve published more than 16 open source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media.
Given our exceptional growth, we are expanding and hiring a Data Business Analyst to join us. You’ll be joining an ambitious team who thrives from ensuring accuracy of data, pulling reports and analyses from a variety of sources, and creates dashboards and deliverables that help drive key business decisions. As a Data Business Analyst at Bishop Fox, you will play a pivotal role in continuing to provide accuracy of data while presenting it in a clear and understandable way for our teams and stakeholders. You’ll be at the forefront of data analysis and design that not only breaks through the noise of the cybersecurity space, but also elevates our internal teams.
Responsibilities
Design business analysis and data recording systems for use throughout the department
Partner with IT on the maintenance of the data design and architecture
Maintain databases and perform updates as necessary to ensure accuracy
Regularly examine data reports to locate and resolve mistakes / inconsistencies throughout
Ability to data mine for driving insights from data
Accurately analyze and collect data for various types of business reports
Create business reports that provide insight into key data points
Communicate the results of data analysis in written and verbal form to managers
Support various departments, including marketing and sales, in reaching their goals through analysis
Monitor data to identify changes in financial and business trends
Requirements
3+ years of financial or business analyst experience
Bachelor’s Degree in Statistics, Computer Science, and/or Business, Finance, or related field OR equivalent relevant professional experience
Demonstrated proficiency in Salesforce Analytics, Excel, and SQL
Familiarity with Certinia (formerly known as FinancialForce)
Experience in a SAS environment
Consensus builder with the ability to develop and grow relationships across the company
Excels at process building with a demonstrated ability to create templates, documentation, new processes and tools
Results oriented- has a sense of urgency about getting work completed
Navigates unusual hours and last minute requests with flexibility and calm
Team player mentality with the ability to work as a self-motivated individual contributor
Demonstrates solid judgement in decision making that positively impacts reports, projects, and Bishop Fox
Detail-oriented and excels at prioritization and multi-tasking
Maintain and optimize marketing automation and CRM systems to streamline operations and improve customer data management.
Develop and monitor key performance indicators (KPIs) for marketing effectiveness and operational efficiency.
Collaborate with the inside sales team on outbound marketing strategies as well as track and analyze the impact of marketing efforts on revenue and B2B customer acquisition.
Expertise in assessing marketing processes and finding ways to improve efficiency or quality of work.
Serve as the primary owner of HubSpot, responsible for maintaining and optimizing the platform to support Arcadia’s marketing operations and campaigns.
Manage data hygiene, list management and administration of Arcadia’s HubSpot marketing automation and collaborate with Arcadia’s Salesforce Administrator to improve data transfers across CRM technologies (includes Salesforce list management for marketing campaigns).
Create dashboards and reports in HubSpot to improve visibility and measurement of campaign effectiveness and insights.
Manage and optimize email marketing campaigns, focusing on performance metrics.
Conduct regular analysis of marketing campaign data to identify trends, measure ROI, and inform strategic decisions.
Identify digital marketing trends, new technologies, evolving best practices, competitor activity and testing opportunities that help drive the business forward.
Stay updated with the latest digital marketing trends, evolving best practices in marketing technology and data privacy, competitor activity and testing opportunities that help drive the business forward.
What You’ll Bring
BA/BS in marketing, communications, business management, or another related field.
7+ years digital marketing experience, preferably in healthcare, B2B or regulated industry.
Achieved the HubSpot Marketing Software certification.
A strong understanding of email marketing, inbound marketing, account-based marketing, and marketing analytics.
Deep expertise with marketing automation and data analytic tools, such as HubSpot, Salesforce Marketing Cloud, Google Analytics, Google Ads, Google Data Studio, and 6sense.
Track record of translating qualitative data into recommendations and plans for lead generation and paid media campaigns to improve marketing effectiveness.
Strong project management skills, including production schedules, budgets, stakeholder coordination, and agency/vendor relations.
Knowledge of various project management technologies (e.g. Asana), preferably with hand on experience.
Creativity and innovative thinking, always looking for new ways to engage audiences.
Understanding of the marketing ecosystem and processes, and knowledge of the latest technologies in the marketing field.
Expertise in assessing marketing processes and finding ways to improve efficiency and quality of work.
Strong collaboration and communication skills to work effectively across various teams, including marketing, communications, creative, and sales.
Problem-solving approach that values research and data analysis.
Implement, manage, and monitor databases in our Apache Iceberg-powered data lake environment to ensure high levels of data availability and performance.
Work with data engineering teams to design and implement scalable database schemas and optimize data storage and retrieval processes.
Perform regular database maintenance tasks such as backups, indexing, and performance tuning to ensure data integrity and efficiency.
Develop and implement data security measures, including access controls and encryption, to protect sensitive information.
Collaborate with data analysts and business teams to understand data requirements and ensure the database meets business needs.
Troubleshoot and resolve database-related issues in a timely manner.
Stay current with emerging technologies and advancements in Lakehouse architectures, specifically Apache Iceberg, to recommend and implement improvements to our data infrastructure.
Document database architectures, procedures, and processes for internal use and compliance purposes.
What we look for
Knowledge of SQL:
Proven experience as a Database Administrator, with a strong preference for experience in managing data lakes and using Apache Iceberg.
Deep understanding of database principles, architecture, and data modeling techniques.
Python:. 1-3 years of general python experience
Spark:
Extensive experience with writing Spark SQL and working with DataFrames
Experience with debugging Spark applications via metrics, history server, etc
Understanding of shuffling and re-partitioning concepts
Understanding of off-heap and on-heap memory usage in Spark
nderstands joins in a distributed context; eg sort-merge vs broadcast joins (nice to have)
Our Solutions Engineering Team is responsible for ensuring the success of our customers, acting as the subject-matter experts for our product and providing consulting expertise for the integration and operation of SingleStore. The Solutions Engineer in this role will be responsible for hands-on product implementations with new customers, ensuring a world-class customer experience. The successful individual will be able to carry on profound discussions with customers’ front-line technical experts, as well as have high-level, business talks with senior executives.
As an organization, we’ve hit an inflection point, making this an exciting time to be at SingleStore. Given the continued growth of our business, it’s critical that we implement scalable tools and best practices to effectively scale the organization. This position will play a key role in product implementations and will contribute to the processes that will help take the company to the next level.
Role and Responsibilities
Partner closely with customers to gain an understanding of both their technical and business requirements
Execute on design and deployment plans to successfully implement SingleStore into new customer environments
Follow best practices when deploying SingleStore, ensuring a consistent and positive customer experience
Help build and deploy the next generation of database management platform that automates tasks, provisioning/de-provisioning, analytics, and instrumentation across 1,000s of nodes
Evangelize best practices by educating customers and becoming their trusted advisor, providing an overall business solution
Required Skills and Experience
Deep experience and understanding of complex applications, distributed systems, and custom technology deployments in a variety of customer environments
Firm understanding of SQL, Linux, and scripting languages
Firm understanding of database administration, database architecture, and distributed systems
Experience working in the modern data infrastructure space: RDBMS (Oracle, SQL Server, Sybase, etc.), Middleware, Analytics, Data Warehouse, Business Intelligence, and/or “Big Data” technology
Strong customer-focus mindset, with a passion for delivering customer satisfaction
Ability to travel up to 70% of the time, including both U.S. and international travel
Establish a technical vision for best practices across infrastructure, platform, and architecture (IPA)
Promote self-service within engineering teams by providing consultation and tools to facilitate product team goals
Advocate for IPA initiatives and serve as a thought leader both within and outside of the organization
Champion Agile methodologies and modern practices across relevant areas such as: CI/CD, TDD, IaC, observability, data management & privacy, DR (HA), SecOps, and DDD
Maintain an IPA roadmap, setting and achieving goals to improve our ability to innovate
Provide technical guidance and coaching to teams regarding best practices and in support of technical design decisions
Promote secure practices in every technical design decision and engineering process
Develop and maintain a strategy for data architecture across the enterprise, in consultation with business and technical stakeholders throughout the organization
Ensure GCP cloud infrastructure is managed in a cost-efficient manner, prioritizing service reliability and efficiency
Assess and manage technical risks with focus on maintainability, reliability, and security
Contribute to the technical culture of the organization by promoting and participating in the tech blog, tech talks, and by mentoring engineers
Model innovation and experimentation, emphasizing a lean, iterative approach to solution design
Qualifications
4+ years experience in a technical leadership position working closely with remote teams
Proven ability to drive technical initiatives forward using influence, persuasion, as well as hands-on solution development
Ability to communicate and set expectations both within the team and with stakeholders across the business
Curiosity to learn new technologies and eagerness to face novel challenges on a regular basis
Familiarity with Freestar technologies or equivalents (GCP & related services as well as architectural patterns, Java, Javascript, Python, k8s)
A degree in computer science or related field is preferred
What you can expect in return:
Full-Time, Salaried Position
Fully remote company, with collaborative asynchronous teamwork.
Under general direction, this position will ensure accurate entry of information from Tissue Transplant Return Cards (TTR) and Data Registry Cards. Working with other departmental personnel, the document coordinator will maintain and file records, as well as maintain the file room. This position will prepare, process, and sustain storage of in-house and offsite records, as well as the support of the creation of electronic files of records. The Documentation Coordinator will interact with other departments, including Production, Tissue Service, Post-Market Quality Assurance, and Quality Control, to complete the process of reviewing, logging, and filing documents.
· Ensure accurate entry of the Tissue Transplant Return Card (TTR) and Data Registry Card data into the SAP system. This includes medical information. 70%
· May be required to enter, query and/or data fix/troubleshoot. 5%
· File and maintain records and documents. Organize paperwork and electronic records for filing; maintain an efficient file room and network system. 5%
· Produce digital copies (scans) of paper documents/records. Electronic copies documents/records need to be legible and organized on company network and/or other storage devices. 5%
· Follow retention process for offsite storage records. Prepare records for transportation to\from offsite facility by collecting vital record information, completing forms, packing boxes and creating an electronic record for future reference. 5%
· Thoroughly carry out all relevant training in compliance with procedures, standards, regulations, and other governed bodies. 5%
· Assist in internal & external audits. Maintain understanding of current regulations & guidelines related to document & change control, such as FDA Good Manufacturing Practices, FDA Good Tissue Practices, AATB Good Tissue Practices, state regulations,
ISO 9001, ISO 13485, ISO 14971 standards, local site policies/procedures, 93/42 EEC Medical Device Directive, and other applicable standards. 5%
Under the direction of the Posting Manager, the Posting Specialist II performs general accounting functions, such as posting payments and reconciling bank deposits. This is completed while upholding the regulations set by the company’s standard and federal guidelines.
Essential Duties & Responsibilities
Pull deposits from bank lockbox/website.
Pull remits from various websites to post payments.
Scan all posting to each account’s folders on the network.
Run deposit reports to make sure daily deposits are balanced.
Make sure all posting is finished by end of month deadlines.
Post all payments and denials.
Make daily entries on each account’s monthly spreadsheets.
Must have knowledge of the accounts you are postings, especially schedules and payers.
Be aware of accounts that participate with insurances so that balances are adjusted off correctly.
Be able to access Easy Print to get Medicare remits.
Be able to access Gateway EDI for various insurance remits.
Respond to Billing Specialist inquiries related to posting.
Ability to work denials
Ability to print single 1500’ change schedules, change insurance companies in RescueNet
Requirements
Minimum Qualifications
Education
High school diploma or equivalent required
Associates/Bachelor’s Degree or equivalent outside work experience preferred
Experience
2-4 years of basic accounting principles and medical billing experience preferred but not required
Knowledge, Skills, Abilities
Must be able to type minimum of 35 wpm
Microsoft Office and basic computer knowledge
Basic math
Attention to detail
Ability to read and understand Explanation of Benefits (EOB)
Customer service oriented
Time management and the ability to multitask are essential
Organizational skills
Must display sufficient written and oral communication skills
Must have the ability to work in a fast-paced environment
As an Executive Assistant at Burq, you will have the unique opportunity to work closely with our Executive Team (particularly the CEO) and make sure they are set up for success each day. You will be part of an emerging team that is building a product to power millions of businesses with their delivery needs.
Some of the responsibilities
You will help manage the exec calendars extensively, including organizing internal and external meetings across multiple time zones & locations.
You will be attending meetings, taking notes, following up on action items, and helping to create plans.
Strive to deeply understand the company’s priorities, and work with the executive team to ensure that their time is organized accordingly.
Be involved in special or other ad-hoc projects as required, as well as miscellaneous tasks.
Exercise absolute discretion at all times.
Requirements
3+ years of related professional experience, preferably in tech companies.
An enthusiastic nature and eager to help wherever you can, and do whatever it takes to ensure progress while being friendly, collaborative and approachable.
An ability to seek information beyond what is plainly presented to you, with an aim to understanding the executive’s goals & actively finding ways to be helpful in executing these goals.
Excellent written and verbal communication skills.
Serves as a source of knowledge for the designated revenue cycle functions.
Facilitates and manages the full life cycle of the claim process.
Performs analysis, identifies trends, presents opportunity areas, and prioritizes initiatives for performance improvement for the designated revenue cycle function.
Works with IT to oversee system administration for database application, testing, user administration, security access and end-user training.
Responsible for billing software maintenance and installation of upgrades.
Responsible for developing appropriate workflows and tracking for the designated revenue cycle function.
Establishes an ongoing working relationship with other departments impacting revenue cycle performance.
Works closely with various vendor operations teams (Prior authorization, Claims and Appeals) to oversee operations activity that directly impacts the revenue cycle to accurately process actions in a timely manner for optimal reimbursement.
Tracks outcomes of payment resolution, appeals, and negotiated claims to ensure goals are met.
Leads weekly meetings to review key metrics, workflows, trends, and performance improvement opportunities.
By continually reviewing and monitoring billing and coding changes, researches, evaluates, and interprets guidance from a variety of sources to determine departmental actions.
Coordinates with Management to ensure thorough understanding of trends/issues affecting revenue cycle performance.
Develops goals and metrics to link department and revenue cycle initiatives with the organization’s strategy.
Develops, manages and monitors successful completion of implementation and project plans.
Acts as an educator on performance improvement requirements in operations and methodologies to related teams and departments.
Continuously seeks new and creative technologies that help identify and guide improvement opportunities that align with overall company success.
Qualifications:
At least 3 years of experience in medical billing and Insurance collections
Strong proficiency in SQL, PowerBI and Excel
At least 3 years of experience with Prior Authorization requirements, payer utilization management policies and Appeals
Base wage of $10-11/hour dependent on location. (Visit dynata.com/application for specific wage information per state)
Flexible part-time schedules within company operating hours
Work remote from the comfort of your home
We will train the right candidate
Positive attitude and willingness to learn.
Job Requirements
Must be 18 years or older
Ability to read and speak clearly
Ability to handle difficult calls in a professional manner
Must be available to work within the hours of 4PM-11PM CST Monday – Friday and 10AM-6PM CST Saturday –Sunday
Must be able to work 1 weekend shift (either a Saturday or Sunday) each week
Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
Typing speed of 30 wpm while maintaining accuracy is preferred
Ability to sit and type for majority of shift
Ability to provide own equipment (laptop, headset, webcam etc.)
Have a dedicated, quiet working space that is free of distractions to conduct business
Equipment Requirement
Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:
Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
NO Chromebooks – these are not compatible with our systems
8 GB of RAM
Quad Core Processor
Most recently updated version of Chrome browser
Ability to download software to the computer
A personal email address capable of receiving files
10 Mbps download internet access speed
Direct plug-in wired access to the data connection
Direct plug-in access for power for computer or laptop
USB or WIRED headset with mic (No Bluetooth)
Working webcam
Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection
Coding: Reviews medical records for the determination of accurate code assignment of all documented diagnoses and procedures in accordance with Official Coding Guidelines. Adheres to Standards of Ethical Coding (AHIMA).
Abstracting: Reviews medical records to determine accurate required abstracting elements (facility/client specific elements) including appropriate discharge disposition.
Coding Quality: Demonstrates consistency in achieving or exceeding 95.5% coding accuracy in the selection of principal and secondary diagnoses (including DRG, MCC & CC, SOI/ROM) and procedures. Demonstrates accuracy and consistency in abstracting elements defined by per facility.
Physician Queries: Demonstrates strong skills in creating appropriate and compliant physician retrospective coding queries.
Professional Development: Stays current with AHA Official Coding and Reporting Guidelines, CMS and other agency directives for ICD-10-CM and ICD-10-PCS coding. Completes mandatory coding education as assigned. Quarterly review of AHA Coding Clinic. Attends all required coding operations conference calls.
DNFB: Reviews held accounts daily for resolution in support of coding DNFB performance. Communicates barriers to leaders (physician queries, missing documentation, second level review, DRG reconciliation, etc.) for appropriate follow-up and resolution. Provides operational performance reports to leadership as requested.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong knowledge of MS-DRG and APR DRG classification and reimbursement structures
Proficient at writing AHIMA compliant physician queries
Adept at comparing documentation, code assignment and charge in the financial system for accuracy and completeness and elevating concerns to the appropriate manager
Proficient in researching and responding to Business Office questions related to coding and/or payer-specific coding guidelines.
Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
Works collaboratively with CDI, Quality and other facility leadership
Functional knowledge of facility EMR, encoder, CDI tool and other support software
Location: Remote – Las Vegas NV, Los Angeles CA, San Diego CA, Phoenix AZ, Seattle WA
Division: Ticketmaster US
Line Manager: Event Support Manager
Contract Terms: Part-time, 20 hours per week (including weekends and evenings)
THE TEAM
The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.
THE JOB
As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.
WHAT YOU WILL BE DOING
This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.
Meet and exceed Event Management service level agreements
Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
Establish and develop relationships with assigned clients
On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
1-3 years’ experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
Service oriented, with strong organizational and communication skills
Able to successfully handle multiple priorities
Certain degree of creativity, latitude, and problem solving is required
Box Office experience a plus
Overall awareness of the entertainment business is important
Knowledge of how TM departments impact on one another, and on outside clients is a plus
Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
Excellent written and oral communication skills, good organizational skills, and attention to detail
Must be computer literate with excellent data entry skills
H. S. diploma or equivalent required. BA/BS degree is preferred
You will play an essential role in data integrity; ensuring all donor, donation, and donor reporting information is accurate and reportable so that we can further our mission of creating a world where everyone on the planet has access to clean and safe water.
JOB SUMMARY
Reporting to the Associate Director of Development Operations, the Associate will be responsible for all things data– from making sure our donor data is impeccable to managing our reporting data. You will play a critical role in delivering proof of impact back to each donor. You will be a part of the larger Development Operations team that aims to deliver best-in-class operations to support our fundraising goals.
YOU’LL BE RESPONSIBLE FOR…
● Overseeing the donor database in our CRM (Salesforce), ensuring accurate and up-to-date records with regular contact and donation data cleaning and maintenance
● Working closely with the Fundraising team to provide timely and accurate mailing lists and constituent reports requested to support fundraising needs
● Updating and maintaining our proprietary reporting databases or files to ensure accurate and current information is available for use by others
● Gathering and summarizing data from various sources to complete reports and special projects
● Creating and monitoring data quality reports to ensure data standards are being met – identify, investigate, and resolve data gaps, and actively find opportunities for process improvements
● Informing policies, procedures, and standards to maintain data quality
● Providing additional support during high-season– donation coding and supporting tax receipt when necessary
YOU MUST HAVE…
● Bachelor’s degree, preferably in operations, information systems, or other business-related field
● 1-2 years of data entry or management experience
● Experience working with Salesforce or comparable CRM database
● Proficient Excel skills
● Outstanding written and oral communication skills
● Ability to work independently in a remote environment
● Highly-developed interpersonal skills
● Project management experience is a plus
IT’S AN ADDED PLUS IF YOU HAVE…
● Prior experience working in the nonprofit or fundraising sector
● Advanced knowledge of databases, particularly Salesforce, and other data programs
As a Leave Specialist, you will be the primary contact for employees of companies we service and will manage a leave of absence from start to finish. You will also play a critical role of supporting your peers and Sparrow team members.
What your day to day will look like:
Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and update all stages of a leave.
Act responsively, accurately, and with attention to detail in a considerate and timely manner with your assigned customers.
Actively participate in team meetings providing feedback, solutions and suggestions.
Communicate and participate externally with employees going on leave to discuss the leave of absence process and specific leave questions.
Partner with our internal payroll teams to ensure employees are paid accurately and on time.
Interface and collaborate comfortably with a variety of key parties: individuals on leave, HR/payroll teams, state representatives, doctor’s offices, etc. through various methods of communication (phone call, email, video chat).
Attributes of a successful candidate who will excel at supporting our customers:
Strong communication skills that allow you to interact comfortably with internal cross-functional teams, and customers.
You excel in active listening, empathy, and approachability.
Be comfortable moving between multiple tasks in a quick succession.
Maintains internal systems and processes.
In collaboration with the Sparrow team, build a better product:
Collect and share product feedback that you receive during customer interactions.
Evaluate our impact throughout the lifecycle of each leave.
Implement process improvements to resolve inefficiencies and address customer pain points.
Provide and seek negative and positive specific feedback to your peers, supporting your team’s growth and development.
About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (7th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).
Responsibilities
Processing surplus lines tax transactions for all states within the deadlines set by those state entities. This includes, but is not limited to, affidavit processing, forwarding of policy to appropriate state (if required), and logging of transactions, etc.
Assisting with filing tax reports on a monthly, quarterly, semi-annual, and annual basis; involves running of reports and verification of data to ensure accuracy of information making sure to meet all filing deadlines
Reconciling and correcting discrepancies between the tax report and tax documentation received, including working with production teams to resolve invoicing errors
Updating internal systems and reporting data bases with the status of the tax filing support on each transaction
Working at the direction of the Compliance Manager to complete surplus lines state audits or inquiries – verifying transactions, documents, and filings
Ensuring all compliance guidelines are properly followed on non-admitted transactions
Performing other related duties as assigned
Experience Requirement
Associate degree or equivalent combination of education and experience
1-year professional work experience preferred
Knowledge of insurance industry, admitted vs. non-admitted markets, is preferred but not required
Microsoft Office proficiency with an emphasis in Excel
Strong math and analytical skills
Must have exceptional attention to detail
Ability to organize and prioritize workload to meet deadlines
Excellent communication and interpersonal skills
Ability to prioritize and execute tasks independently in a fast-paced environment
Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $40,000-$45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#Remote
#LI-ES1Department Business OperationsRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Associate degree (2-year degree)
Overview Application Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America’s pets healthy. Vetcove’s eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We’re looking for exceptionally talented and passionate people to join our growing team.
About the Position
The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform.
Members of the support team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos This role plays a pivotal part in ensuring a positive and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs.
The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform.
Experience in a relevant customer-facing role, as well as excellent written and verbal communication skills, are required. Knowledge of intercom and/or experience with other chat platforms is strongly preferred.
What you’ll do
Support existing Vetcove users by responding to user inquiries via live chat, email, and phone in a timely manner
Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
Handle various daily and weekly admin responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
Work with vendor and industry partners to streamline communication and alerts between systems
Help to continuously develop and expand processes in order to streamline support workflows
You should have
1 year of relevant, customer facing work experience
2 Year Associates Degree or 4 Year College Degree
Excellent written and verbal communication skills
Experience in chat support preferred
Patience and compassion when handling difficult situations
Ability to adapt quickly and manage many concurrent responsibilities
A strong desire to learn and help our customers succeed
A positive attitude and one-for-all team mentality and excellent collaboration skills
Tech/start-up work experience is a plus but not required
Benefits 100% remote within the USA
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events
Please note we are unable to sponsor work visas at this time.
Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:
Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout!
Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard!
It’s essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!
Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!
If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone.
We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart!
Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.
As a Technical Assistance Program Consultant supporting our Federal government client, you will provide direct support to a nationwide grant program through program management and policy-development support, specifically focusing on translating technical policy language into digestible formats for clients of various degrees of expertise.
Key Responsibilities include (but are not limited to):
Support the development and execution of Technical Assistance (TA) resources for program grantees (all 56 States, Territories, and D.C.) by understanding the digital equity grants program requirements.
Own and develop resources internally and externally (program stakeholders) to increase understanding of the types of digital inclusion work that can benefit communities such as people with disabilities, incarcerated individuals, and racial and ethnic minorities.
Create trainings (webinars, facilitation guides.), standard operating procedures (SOPs), workshop materials, one-pagers, handbooks, and fact sheets
Improve upon existing (and new) processes and systems by understanding root causes, conceptualization, and client facilitation
Identify and assess gaps, raising risks based on policy and programmatic materials
Work cross-functionally with other workstreams to understand upcoming guidance through proactively aligning on deliverables and next steps
Manage up with the team lead through tracking movement of deliverables, flagging outstanding dependencies/questions, and aligning on purpose/vision of each resource
Deliver updates and information to clients, staying informed on program activities
Complete Project Management Office (PMO) responsibilities by deadlines
Carry out our Commitments to Deliver, Grow, and Thrive
Location:
You will work as part of a dynamic team remotely. You will work at the client site dependent on contract requirements. DMV or Atlanta preferred, not required.
Required Experience/Skills:
Bachelor’s Degree
4+ years of professional experience
2+ years of experience developing trainings (webinars, facilitation guides.), SOPs, and workshop materials
Strong writing, presentation, and core consulting skills including meeting facilitation
Strong MS Office skills, including MS Word, Outlook, PowerPoint and Excel
Excellent written communications skills
US citizenship and the ability to pass public trust clearance or suitability
As the Director of IT Business Applications, you are responsible for overseeing all aspects of our business applications and IT infrastructure, ensuring they align with and support our business goals. You will be a key member of the leadership team, collaborating closely with various departments to identify opportunities for technology-driven improvements and drive digital transformation initiatives.
Starting base pay for this role is between $150,000 and $185,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).
Responsibilities
Strategic Leadership:
Develops and implements a comprehensive IT strategy aligned with the company’s overall business objectives.
Identifies and prioritizes technology investments that drive innovation and growth.
Stays up to date on industry trends and best practices in IT and business application development.
Contributes to the development of the budget and monitors expenses.
Application Management:
Oversees the development, implementation, and maintenance of all business applications.
Ensures applications are secure, reliable, and meet the needs of the business.
Leads the selection and implementation of new technologies to improve application performance and functionality.
IT Infrastructure Management:
Oversees the design, implementation, and maintenance of the company’s IT infrastructure inclusive of hardware, software, and internal support.
Ensures the infrastructure is secure, reliable, and scalable.
Develops SOPs and SLAs for the internal support model.
Manages relationships with IT vendors and service providers.
Team Management:
Leads and motivates a team of IT professionals, including Business Analysts, System Administrators, and support staff.
Develops and mentors team members to ensure they have the skills and knowledge to succeed.
Fosters a collaborative and results-oriented work environment.
Completes team member performance evaluations and manages the performance review and compensation process for their team members.
Other duties as assigned.
Qualifications
7+ years of experience in a leadership role within business application and/or IT management.
Minimum Bachelor’s Degree in Information Systems, Computer Science, Computer Engineering, or related field. MBA preferred.
Proven track record of success in developing and implementing IT strategies that align with business objectives.
Strong understanding of business processes and how technology can be used to improve them.
Experience in managing and leading Information systems or IT teams.
Excellent communication, collaboration, and problem-solving skills.
Experience with common business applications and technologies (e.g., ERP, CRM, cloud platforms).
Strong understanding of IT security principles and best practices.
Role Overview:Professional Services Solution Product Consultant
Develop and implement Architecture designs and configuration management in support of information security initiatives. Support integration of SaaS & IaaS applications with McAfee Cloud, based on underlying business needs and supportability. Responsible for Installation, Administration and Maintenance of McAfee Endpoint and Cloud Security Solutions. Develop Security policies for evolving threats and provide expertise to implement and operationalize the policies based on the business needs. Perform Static and Dynamic code Analysis to identify and classify the malware behavior and implement rules to protect endpoints. Conduct hands-on knowledge transfer sessions providing technical mentoring and awareness on the product and its features.
Telecommuting permitted from anywhere in the U.S. May require 25% travel to unanticipated U.S. client locations (5 days at a time).
Requires a Masters degree in Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, or related and 2 years of experience.
2 years must include experience with
(1) Writing script, regex, or code in common Programming languages, such as C, Matlab, or Python; (2) Relational, non-Relational databases and query languages like MSSQL or My SQL; (3) OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP); and (4) Computer Organization and concepts of Operating systems (UNIX, LINUX and Windows).
Base Pay Range: $147,500.00 – $273,500.00 per year. Actual base pay within this range will depend on varying circumstances, including the work location, individual qualifications, company budget and other operational business needs. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy.
Sales Technology Configuration and Customization: Tailor our sales technology stack, including Salesforce, to meet business needs, encompassing customizations such as object creation, field adjustments, and layout enhancements.
Integration Management: Oversee the seamless integration of third-party systems with our sales technology suite, optimizing their performance and functionality within our operations.
User Lifecycle Management: Streamline user management processes within our technology platforms, from onboarding to offboarding, ensuring smooth transitions and access management.
User Assistance and Training: Offer continuous support to technology users, addressing queries, resolving issues, and conducting training sessions to enhance their proficiency with the tools.
Data Integrity Management: Uphold data accuracy and consistency across our technology platforms, overseeing imports, eliminating duplicates, and maintaining clean records.
Process Streamlining and Automation: Drive efficiency through process automation initiatives, leveraging tools like Flow to streamline workflows and boost productivity.
Analytics and Reporting: Develop and maintain insightful reports and dashboards that offer valuable sales performance metrics and aid in data-driven decision-making processes.
Security and Compliance Oversight: Support and maintain robust security measures within our technology ecosystem, managing user permissions and staying up-to-date with compliance standards and updates.
Versatility: Seamlessly adjust to shifting business demands, fostering efficient and effective outcomes in dynamic work settings.
Continuous Improvement: Remain updated on industry trends and best practices, exploring new features and recommending optimizations to enhance our technology infrastructure’s effectiveness.
You’ll Be A Great Fit If You:
Reside in and are authorized to work in the PST/MST time zones in the United States.
Demonstrate a minimum of 2 years experience as a Salesforce Administrator at a SaaS company.
Have obtained Salesforce Administration Certification.
Understand of Salesforce architecture, data model, and security model.
Have excellent analytical and problem-solving skills.
Are able to work collaboratively in a team environment.
Effectively communicate and are able to translate business requirements into technical solutions.
The Sr. Healthcare Coordination of Benefits (COB) Data Mining Analyst is responsible for objectively and accurately completing conducting audit review and analysis on assigned client inventory, while maintaining high quality work output and successfully meeting productivity and recovery goals. This position makes identifies trends and makes determinations based subject matter expertise and strong analytical while leveraging audit tools and resources available. Communicates and supports the identification of additional data mining opportunities and participates in development of ideas as necessary. Able to contribute to resolution of more complex issues or client requirements and may supporting training and guidance to other Data Mining Analysts.
Key Responsibilities
Conducts COB investigations and associated claims reviews and determines if claims are appropriately paid in accordance with COB rules, commercial billing guidelines and contracts, CMS regulations, and applicable laws and policies.
Documents findings within audit tracking system and maintains thorough and objective documentation of findings.
Provides support to client business processes related to claim recovery.
Investigates, researches, and analyzes claims data, applying knowledge of medical or pharmacy policy to determine proper order of benefits with other payers, both Medicare and commercial.
Creates narrative rationale to correspond with audit determinations.
Meets and achieves assigned revenue goals and assigned metrics.
As needed, supports findings during the appeals process.
Serves as a senior claims payment resource; provides claims and reimbursement expertise, and guidance to the team.
Works collaboratively with the audit team to identify vulnerabilities and/or cases subject to potential abuse.
Monitors, tracks, and reports on all work conducted.
Consults with our clients, data analysts, other claims payment resources and contractors as necessary.
Maintains current in-depth knowledge of changes in technology, practice and regulatory issues that may affect our clients.
Proactively contributes to process improvement activities and sets positive example for group participation and takes ownership in improvement initiatives.
Actively contributes in quality assurance functions, development of member investigation guidelines and training.
Proactively identifies and recommends opportunities for cost savings and improving outcomes.
Serves as positive role model and example for other Analysts.
May support training and guidance to other Analysts.
Complies with company policies, processes, and procedures.
Successfully completes, retains, applies and adheres to content in required training as assigned that includes but not limited to information security, anti-harassment and other compliance and policy/procedures training applicable for position.
Demonstrates Performant core values in performance of job duties and all interactions.
Performs other duties as assigned
Knowledge, Skills and Abilities Needed
Coordination of benefits, medical claims processing, and reimbursement subject matter expertise.
Depth of knowledge of commercial insurance programs (including billing guidelines and contracts), CMS, regulations and applicable laws and policies.
Demonstrated ability to apply breadth and depth of applicable business and industry knowledge to developing approaches to customer data mining opportunities as well as continuous improvement initiatives.
Strong analytical skills.
Ability to be flexible and seizes the opportunity to cross train.
Ability to maintain high quality work while meeting deadlines, revenue goals, and performance metrics.
Excellent organizational, interpersonal and communication skills
Demonstrated ability to resolve complex problems.
Ability to serve as a positive role model to more junior staff members.
Demonstrated ability to train and support team members with less experience with positive interaction and results.
Must be able to independently use standard office computer technology (e.g. email telephone, copier, etc.) and have experience using a case management system/tools to review and document findings.
Must be able to manage multiple assignments effectively, create documentation outlining findings and/or documenting suggestions, organize and prioritize workload, problem solve, work independently and with team members.
Acute sense of professionalism and confidentiality.
Typing skills and working knowledge of computer functions and applications such as MS office (Outlook, Word, Excel).
Intermediate to advanced level of proficiency with Microsoft Excel, Word, and Access.
Capability of working in a fast-paced environment, flexibility with assignments and the ability to adapt in a changing environment.
Required and Preferred Qualifications
Bachelor’s degree or an equivalent level of competence obtained through experience, education and/or training.
8+ years of experience in the health care industry in eligibility or claims analyst type of function.
5+ years of experience with clearing houses/claims processing systems (e.g. UNET, COSMOS, NDB, TOPS, FACETS, AMYSIS, MHS, etc.)
5+ years working with large volumes of membership or eligibility data.
Previous COB claims recovery experience required
Experience with CMS shared data files and CAQH files preferred
Employment VISA Sponsorship is not available for this position
This is a full-time, remote/work from home, hourly position on the UCHealth Inpatient Coding team. Potential opportunity for eligible out-of-state applicants. Flexible work schedule. All required hardware/software provided, including dual monitors, keyboard, mouse. Assigns ICD-10-CM and PCS codes using computer-assisted-coding tools, and applies appropriate coding classifications for assigned service lines.
Job duties
Responsible for accurately assigning and sequencing ICD-10 CM and PCS codes and POA indicators, identifying query opportunities, and abstracting data based on medical record documentation for all acute care hospital patient types.
Appropriately applies official coding guidelines and relevant coding references to all inpatient coding scenarios.
Collaborates with CDI, Quality, and leadership to capture necessary quality measures.
Enhances coding knowledge and skills with continuing education.
Requirements
High School diploma or GED
Coding-related certification from AHIMA or AAPC
1 year of Inpatient coding experience OR 3 years of Outpatient coding
Preferred
Certified Coding Specialist (CCS) highly desired
3+ years of hospital inpatient coding experience highly desired
Level I Trauma coding experience
Epic experience
3M encoder experience
Computer-assisted coding
The pay range for this position is: $24.11 – $36.17 / hour. Pay is dependent on applicant’s relevant experience.
As a Drug Rebate Data Entry Clerk at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
Support staff on daily Drug Rebate activities in scanning payment documentation, posting and reconcile payments timely and accurately in the system.
Manage deposit spreadsheets and coversheets for all payment sent by drug manufacturers.
Complete assignments and work products on schedule with quality results.
Communicate assignment status and escalate issues timely.
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
What we’re looking for
PRIMS, Process Manager, SSRS Reports, Remote Desktop Connection experience
Accounting or Finance experience
10-Key proficiency
Strong knowledge of Microsoft Office (Word, Excel, SharePoint, TEAMS, Outlook)
Coding: Reviews medical records for the determination of accurate code assignment of all documented diagnoses and procedures in accordance with Official Coding Guidelines. Adheres to Standards of Ethical Coding (AHIMA).
Abstracting: Reviews medical records to determine accurate required abstracting elements (facility/client specific elements) including appropriate discharge disposition.
Coding Quality: Demonstrates consistency in achieving or exceeding 95.5% coding accuracy in the selection of principal and secondary diagnoses (including DRG, MCC & CC, SOI/ROM) and procedures. Demonstrates accuracy and consistency in abstracting elements defined by per facility.
Physician Queries: Demonstrates strong skills in creating appropriate and compliant physician retrospective coding queries.
Professional Development: Stays current with AHA Official Coding and Reporting Guidelines, CMS and other agency directives for ICD-10-CM and ICD-10-PCS coding. Completes mandatory coding education as assigned. Quarterly review of AHA Coding Clinic. Attends all required coding operations conference calls.
DNFB: Reviews held accounts daily for resolution in support of coding DNFB performance. Communicates barriers to leaders (physician queries, missing documentation, second level review, DRG reconciliation, etc.) for appropriate follow-up and resolution. Provides operational performance reports to leadership as requested.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong knowledge of MS-DRG and APR DRG classification and reimbursement structures
Proficient at writing AHIMA compliant physician queries
Adept at comparing documentation, code assignment and charge in the financial system for accuracy and completeness and elevating concerns to the appropriate manager
Proficient in researching and responding to Business Office questions related to coding and/or payer-specific coding guidelines.
Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
Works collaboratively with CDI, Quality and other facility leadership
Functional knowledge of facility EMR, encoder, CDI tool and other support software
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
One to three years experience performing inpatient coding in acute care setting required
High school graduate or equivalent is required
Associate or Bachelor’s Degree in Health Information, Nursing, or other related field preferred. Years of coding experience would be considered in lieu of educational requirements.
Process accounts payable invoices and data entry within system.
Development and maintenance of Excel spreadsheets.
Assisting with audit support and inquiries as necessary.
Assisting with supporting the monthly unclaimed property process
Execute required accounting controls around accounts payable process, and provide status, as appropriate.
Communicate accounts payable issues effectively and professionally with Accounts Payable Manager.
Working with account receivable, billing and others to resolve account issues when necessary.
Assist in ad hoc projects as assigned.
What You Will Need:
Bachelor’s degree from an accredited university plus 2+ years of professional experience OR 6+ years of professional experience in lieu of degree.
Proficient in reading, writing and speaking English
Must be detailed oriented and have strong verbal and written skills
Ability to work independently or in a team environment
Ability to work overtime as needed
Demonstrated proficiency in Word and Excel
What Would Be Nice To Have:
Experience with Costpoint Accounts Payable module modules preferred
The annual salary range for this position is $57,000.00-$85,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
Location: Remote – Las Vegas NV, Los Angeles CA, San Diego CA, Phoenix AZ, Seattle WA
Division: Ticketmaster US
Line Manager: Event Support Manager
Contract Terms: Part-time, 20 hours per week (including weekends and evenings)
THE TEAM
The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.
THE JOB
As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.
WHAT YOU WILL BE DOING
This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.
Meet and exceed Event Management service level agreements
Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
Establish and develop relationships with assigned clients
On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
1-3 years’ experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
Service oriented, with strong organizational and communication skills
Able to successfully handle multiple priorities
Certain degree of creativity, latitude, and problem solving is required
Box Office experience a plus
Overall awareness of the entertainment business is important
Knowledge of how TM departments impact on one another, and on outside clients is a plus
Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
Excellent written and oral communication skills, good organizational skills, and attention to detail
Must be computer literate with excellent data entry skills
H. S. diploma or equivalent required. BA/BS degree is preferred
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.
We are seeking the first Quality Associate to join our Provider Operations team. Reporting directly to the Provider Success Lead, you will be responsible for conducting regular performance reviews and ensuring adherence to Provider Operations’ quality standards. To be successful in this role you’ll need to ensure that provider support interactions consistently offer providers best-in-class experience with Spring Health.
What you’ll be doing
Performing daily quality assurance reviews on support interactions using a scorecard and ensuring compliance with documented procedures. Identifying and addressing gray areas within our documentation, and reporting workflows and procedures that require additional formal documentation. Through monitoring support trends, propose improvements to provider training and support practices to decrease support needs. Conducting coaching write-ups and coaching zoom sessions to provide feedback and support to teammates, promoting improvement in their interactions. Utilizing trend charts to track and document common mistakes made individually and as a team, and leveraging this information to create weekly training content for the team. Assisting in the creation of company procedures, policies, and processes to enhance quality standards. Documenting quality assurance activities and generating audit reports to provide insights and identify areas for improvement. What we expect from you
2+ years of relevant experience in quality assurance or a similar field. Meets or exceeds quality and productivity standards in your current role. Experience performing service recovery outreach to members. Ability to support live interactions per business needs. Excellent written and verbal communication skills. Ability to provide training to entry level coordinators, promoting understanding and adherence to operational standards. Strong analysis and data collection skills. Ability to thrive in a multidisciplinary, fast-paced environment.
The target range for this position is $32.05-$39.62, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values
Hypergrowth meets impact What to expect working here:
You will be held accountable to an exceptionally high bar and impact This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you You will create processes & products that have never existed before You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And…
You get to be surrounded by some of the brightest minds in the field You get to learn and grow at an extremely accelerated pace You will experience transparency, integrity, & humility from leadership You will be empowered to constantly challenge the status quo You get the space to experiment & innovate You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly You will become more resourceful and resilient You get to be part of a winning team that opens doors in the future Benefits provided by Spring Health: Your Total Health:
Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents 10 allocated sick days per year Flexible paid time off in addition to 12 paid holidays throughout the year Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management. Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. You And Your family:
4-4.5 months of fully paid parental leave Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses Supporting you financially through:
Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively. On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company! Employer sponsored 401(k) match of up to 2% after 90 days of employment Creating a culture you can thrive in:
Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices Focus Fridays: no meetings, no distractions, just time for you to get work done. Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members. Up to $1,000 Professional Development Reimbursement per calendar year. $200 per year donation matching to support your favorite causes
The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As a Seasonal Data Quality/Support Coordinator at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and guiding incident response processes across technology platforms. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.
This is a seasonal (March to October) individual contributor role, reporting to the Senior Manager, Baseball Data Quality. The position requires part-time hours (maximum 20 hours per week) compensated hourly with an emphasis on nights and weekends, and is expected to be fully remote.
Responsibilities
Night and/or weekend shift rotations to support MLB Club questions/needs and internal baseball technology incident response.
Investigate potential data quality issues both proactively and responsively
Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
Proactively monitor Major League, Minor League games, dashboards, and internal channels for reported data and technology issues
Query the database to solve problems and answer questions as needed.
Collaborate with the Statcast engineering, product, data science, and content teams to produce the next generation of storytelling metrics
Skills & Knowledge
Experience communicating professionally in a customer support role with technical and non-technical users
1+ years of experience with data and/or technology related to baseball
Critical thinking skills and the ability to apply learnings to unique situations
Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
Experience with SQL or similar database querying experience preferred
Experience using R and/or Python for data analysis
Some knowledge of cutting-edge tracking technology, including optical and radar systems is preferred
A love of baseball!
Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $27.00 to $30.00 The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time
Shift : Days
Location: AdventHealth Hinsdale
The role you’ll contribute:
Maintains and analyzes cancer incidence data.
The value you’ll bring to the team:
· Identifies and analyzes the history, diagnosis, treatment, disease status and survival data of cancer patients treated in the organization.
· Prepares and electronically submits required reporting information to the state cancer database.
· Collects data for patient care evaluations, protocol studies and conducting audits.
· Complies with all reporting requests and requirements.
· Abstracts accurately all required cancer related information into the electronic tumor registry system.
· Coordinates and maintains the long-term follow up process of data collection and input for all tumor registry patients.
Qualifications
The expertise and experiences you’ll need to succeed:
· Three or more years of Cancer Registry Experience
· Three or more years of abstracting experience
· National Cancer Registrars Association (NCRA) – Oncology Data Specialist (ODS) certification
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Datasite is currently seeking an Analyst to join our Marketing Analytics team. The Analyst will be responsible to deliver actionable insights from multi-channel data sources and campaigns. This role is for someone that likes to dive deep into data and provide insights and recommendations.
Duties and Responsibilities
Conduct data analysis to identify trends, patterns and insights that inform strategic decision-making.
Create monthly/quarterly marketing performance analytics with the focus on regional insights. Use data to deliver actionable insights and recommendations to business leaders.
Effectively collaborate across Marketing and the organization to establish requirements and build knowledge.
Design reporting/analysis with focus on B2B metrics including: Marketing Qualified Lead, Sales Accepted Lead, Sales Qualified Lead, Opportunities, Marketing Influenced Win, Conversion Rates, and Velocity Rates.
Translate business questions into data analytics problems; quickly transform real-world data to actionable information using sound data analytics techniques.
Visualize and structure data for concise, clear delivery of relevant insights. Ability to tell story with the data to technical and non-technical audiences.
Develop a deep understand of our marketing data.
Qualifications
5-7 years of professional experience analyzing data, and providing insights
5+ years building reports, dashboard, and insights
5+ years of experience analyzing B2B data
Experience with Salesforce Reporting
Dashboard / reporting building experience (in Salesforce and visualization tools)
Strong technical expertise to efficiently and accurately gather data
Ability to effectively collaborate across various roles and functions
Education
BA or BS required; MBA preferred
Preferred Experience
Experience with Marketing Intelligence / Datorama
Experience with Einstein Analytics
Experience with Campaign management
As a global organization, Datasite knows that diverse perspectives are essential to our success. We’re committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
As a Business Analyst – Pharmacy Benefit Management at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. You will coordinate testing for the Pharmacy Benefit Management System (PBMS), Colorado interchange and relevant subsystems related to the PBMS implementation. Also, serves as the liaison between the Department, Gainwell staff, and other contractor staff to translate new or revised processes, and coordinates with other sections in the Department to implement the Pharmacy Benefit Management System (PBMS). Here are the details on this position.
Your role in our mission
Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.
Identifies, initiates and assures the quality of system functionality and change/enhancement projects in Interchange related to the Pharmacy Benefit Management System (PBMS) implementation, including as applicable all claims and capitation related system changes, pricing, benefit plans, reference codes, and interface file exchanges.
Drafting configuration change management (CCM) documents and reviewing test cases on a large scale related to the PBMS implementation.
Coordinates with pharmacy staff related to designing or enhancing systems, diagnosing system issues, analyzing test results, and coordinating system procedures in the Interchange related to the PMBS implementation
Draft system requirements for new and revised processes to integrate the new PBMS and programs into the Interchange and collaborate with other system analysts and vendors in the development, validation process and review of technical specifications.
Review test plans, technical specifications, test results and provide system documentation for new and revised processes.
Assures Interchange changes align with the PBMS implementation and maintains a system of checks and balances to assure that data is consistent, complete and accurate
Researches testing topics and validates that test results meet the identified functional requirements.
Coordinates with program staff and system staff to review test results to ensure that the Interchange functions as intended.
Analyze test results for defect findings and define the remediation process for the test environment while working within Gainwell to ensure that the defects are corrected, fully retested and approved for production
Provide status report on testing to relevant staff and vendors.
What we’re looking for
Three or more years of Business Analyst Experience, with 1 or more years of Medicaid preferred.
Prior Pharmacy Benefit Management System (PBMS) experience preferred.
Advanced knowledge in Microsoft Excel and other software for conducting quantitative analysis. SQL experience is a plus
Ability to create and document test scenarios according to the business requirements. Providing support with end user testing as needed.
Strong analytical and business process re-engineering skill
Strong written and oral communication and presentation skills to work with providers and managed care organizations related to claim submission in the Interchange and PBMS.
What you should expect in this role
Fully remote options from most US locations and territories
This position supports the state of Colorado, working hours will correspond to mountain time zone.
Video cameras must be used during all interviews, as well as during the initial week of orientation
#LI-HC1
#LI-Pharmacy Benefit Management
#LI-Microsoft Office suite
The pay range for this position is $55,600.00 – $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.Apply Now
Win Brands Group has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us.
Win will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. If you have questions about the authenticity of any communication sent purportedly by or on behalf of Win, we encourage you to contact us here.
About the Opportunity
We are looking for a skilled Accounts Payable & Receivable Coordinator that is responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient, and timely manner. Additionally, the Accounts Payable & Receivable Coordinator will ensure the accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. This role will report to our Accounting Manager and can be based anywhere in the US.
What You’ll Do
Process outgoing and incoming payments in compliance with financial policies and procedures
Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts payable and receivables’ data
Prepare bills, invoices, and bank deposits
Reconcile the accounts receivable and accounts payable ledgers to ensure that all payments are accounted for and properly posted. Actively following up on aged receivables and inquiring about collection
Facilitate payment of invoices due by sending bill reminders and contacting clients
Generate financial statements and reports detailing accounts payable and receivable status
Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
Resolve any clients’ billing issues, once a discrepancy has been verified
Researches, resolves, and documents patient inbound and outbound calls involving a wide range of issues utilizing multiple information systems. This includes communications with internal business centers and external customers. Assures customer agreement by summarizing and closing each call appropriately.
Investigates payment status and determines ultimate patient financial responsibility.
Collect outstanding balance, offer patient assistance with financial responsibility through various financial options.
Maintains patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA), and company policies and procedures.
Exercises good judgment, interpret data, and remains knowledgeable in details of all related CareCentrix contracts, policies and procedures. Participates in process improvement initiatives; maintains teamwork, customer service production and quality standards to assure timely, efficient and accurate call resolution.
Minimize patient dissatisfaction with active listening, maintaining a professional tone, and acknowledging their concerns.
This job is for you if:
You are passionate about health care and believe that one of the best ways to do that is by helping improve the quality and access to care in the home.
You enjoy working in a fast-paced environment
You are accurate with strong attention to detail
You have the ability to communicate professionally
You are fun to work with! We take our commitment to patients seriously, but we don’t take ourselves seriously. We are looking for team members who bring joy to the work they do.
Qualifications
You should get in touch if you have:
High School Diploma or GED.
Minimum 1 year work experience in a call center environment (billing experience preferred)
Good computer skills
Great communication and problem solving skills – Embracing the values of accountability, consistency and engagement through excellent attendance
Excellent customer service through the ability to care for others – Flexibility, adaptability and motivation learn
What we offer:
Starting Pay for external hires is $17.50 / hour + Incentive Bonus Opportunity. The pay range included in this posting reflects future growth / earning potential.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Profit Sharing, generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more.
Advancement opportunities, professional skills training, and tuition Reimbursement
Are you interested in remote work with a flexible schedule? The Virtual Business Office supports some of the largest hospitals in the country and is known as an award-winning extended business office. We are looking for talented and highly motivated revenue cycle professionals to join our A/R Follow-up and Denials Management team.
Why Join Us?
Our team is fully remote with no plans to return to office and hiring across the southeast in NC, SC, GA, FL, AL, TX, KY, VA, and TN.
You’ll support one of the largest professional services firms in the world, with access to cutting edge automation and AI technologies to enhance your workday experience
A flexible schedule that allows you to enjoy a work-life balance. With core business hours from 9:00am-3:00pm EST, you have flexibility with clocking in and out, along with the ability to work half-days on Friday’s
We hire you directly and offer a comprehensive employee benefits package to include major health coverage, 401k, PTO accrual, and more!
Endless growth opportunities and continuous professional development
Opportunity to participate in our “VIP” bonus structure for outstanding performance and “Real time Recognition” incentives
What you’ll do
Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denial claims, high priority accounts, high dollar accounts, reimbursements, credits, etc
Communicate professionally (in all forms) with payer resources to include: websites/payer portals, e-mail, telephone, customer service departments, etc
Seek resolution to problematic accounts and payment discrepancies
Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution
Identify denials trends, root cause, and A/R impact
Maintain professional communication with clients and team members through various channels
Consistently meet or exceed department standards and guidelines
Adhere to the HIPAA privacy and security regulations
What you’ll need
GED or High School Diploma
3+ years of experience in Medical Collections, back-end A/R, and claim review in which denial follow up was worked
Experience in Hospital, Professional/Physician, and /or Third-Party billing and accounts receivable
Bill Review Analyst, you would be responsible for identifying unbundled charges and billing errors through pre-screening of claims. Your findings will be used by our negotiation team to help them achieve better results during the negotiation process. You will also carry out in-depth reviews based on accepted billing practices and coding rules.
To achieve the best results, you will need to maintain excellent communication with both internal teams and management. Your efforts will result in significant savings for our clients.
Are you looking for a new challenge and the chance to develop your skills? Apply now and don’t miss out on this exciting opportunity!
DUTIES AND RESPONSIBILITIES:
Identifies correct billing and savings on claims by running the codes through the system programs.
Performs research on fee schedule states in the auditing process.
Maintains a functional understanding of Workers’ Compensation state fee schedules, billing and coding rules and state specific provider payment regulations.
Works collaboratively with the Negotiations team to resolve claim issues and obtain additional discount.
Assists the Negotiation team with provider communication, obtaining a corrected claim or letter of agreement, based on audit findings and financial benchmarks.
Communicates all findings to the Negotiation team by providing a Bill Analysis report/email.
Communicates with the negotiation team, to query or to resolve billing discrepancies.
Maintains a consistent department bill review prescreen turnaround time. Standard TAT for Bill Analyst prescreen 24-48 hours from UB/IB receipt.
Complies with/supports HIPAA standards.
Identifies system/process issues and seeks interdepartmental resolutions.
Understanding of medical terminology and guidelines for medical services, charges, etc.; ability to read and understand medical bills and records.
Ability to collect and organize data, identify and define issues, organize and communicate facts using concise business writing.
Ability to make prompt, intelligent decisions based upon detailed analysis of issues including accurate and valid conclusions.
Ability to handle a variety of instructions and priorities.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
POSITION REQUIREMENTS:
Great Attention to Detail is a must.
Excellent Organization Skills.
Must be able to work independently.
Excellent communication skills, both verbal and written.
Dependability
1-3 years of auditing, claims, review and/or billing experience with a healthcare organization required. Workers’ Compensation experience preferred.
Bill and concurrent review experience.
DRG Validation experience.
Line Charge Verification experience.
CPC and CIC certifications preferred.
Working knowledge of industry coding, ICD-10, CPT, HCPCS Revenue codes etc.
Has experience with Microsoft Office applications.
Working knowledge of Health Insurance, Medicare guidelines and various healthcare programs
Knowledge of CMS guidelines.
Benefits:
Medical, Rx, and Wellness Benefits
Dental and Vision Plan Options
Short-term Disability
401(k) Retirement Plan
Holiday Pay
Compensation / Pay Rate (Up to): $60,000.00 – $65,000.00 Per Year
Become an Assembler! We are looking for an Accounts Receivable Collections Specialist to join our SNF RCM Services team. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
This is a full time, non-exempt position reporting to the Director of SNF Financial Services.
What you’ll do
Act as the primary source for managing SNF delinquent accounts.
Work with multiple SNF clients to investigate outstanding A/R, determine the cause, and communicate with various payers to resolve outstanding balances.
Submit/resubmit claims and complete follow up calls on claims in a timely manner.
Review all documentation the client provides and identify any discrepancies.
Create individual client reports using Excel that will be shared with the client monthly
May assist billing team with current billing clients as necessary, including monitoring postings and working with commercial insurance, Medicare, Medicaid, HMOs, and clients to collect all balances
Achieve performance goals or objectives (individual or departmental) as established by the Manager
Other tasks as needed.
What we’re looking for
3-4years of proven experience as an A/R Collections Specialist in the long-term care space is essential
Managing critical deadlines and keen attention to detail
Knowledge of Medicare parts A and B and Managed Care
Prior experience working in SNF A/R collections or a managed care/healthcare background
Knowledge of state and federal nursing home guidelines
Experience creating detailed reports in Excel
Must be resourceful and persistent and possess excellent problem resolution skills
Strong written and verbal communication skills with customer service focused aptitude
Strong ability to multi-task and a team player focused mentality that is highly self-motivated
Sharing our core belief system of Honesty, Candor and Trust is table stakes for joining the family
Adaptable to change and willingness to learn different processes—we are Assemblers, after all!
Ability to function well in a fast-paced and at times stressful environment.
Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.
Why join the team?
Be part of something special! We are growing both organically and through acquisitions.
Career growth – your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
Ongoing training and development programs
An environment that values transparency
Virtual and in-person events to connect with your team.
Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office
Become an Assembler! We are looking for a Payment Poster to join our Physician RCM division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
This is a full-time, non-exempt position reporting to the Client Director.
What you’ll do
Download and post electronic payments.
Post insurance payments.
Post patient payments.
Balance payments.
Enter payments in client monthly spreadsheet.
Close folders.
Work denials as received.
Work aged claims as requested by managers.
Attend department meetings and other general staff meetings.
Other tasks and projects as needed.
What we’re looking for
Basic knowledge of billing and insurance practices and procedures.
Utilization of a computer with MicroMD Software is required.
Strong communication skills and excellent customer service skills are required.
The ability to work independently as well as in a team environment is necessary.
Ability to function well in a fast-paced and at times stressful environment.
Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.
We’re super into the work we do and the community we’ve built and think you might be, too!
Why?Well, there’s a lot to be proud of! Q-Centrix is a leading healthcare information solutions provider. Our oncology program is the market leader in clinical data management, powered by a tight-knit team of data geniuses, problem solvers, tech enthusiasts, and brilliant quality experts. Our collaborative crew of CTRs leverages their unique expertise and insight2oncology®, part of our comprehensive clinical data management platform, to help the nation’s top hospitals and healthcare systems unlock the value and purpose of clinical data advancing cancer outcomes and care across the country.
If you subscribe to our philosophy that Better Data Saves Lives™, we hope you’ll join our talented and growing team of cancer registry pros in pursuit of improved patient care. In doing so, you’ll join a team that has earned Best Place to Work distinctions, many accreditations, and the trust of top cancer programs across the country.
To be honest, we’re confident that this is an exceptional opportunity to fill your days with meaningful work while also becoming a part of a smart, collaborative, fun-loving team in a growing company and industry. So, read on and reach out if you’re ready to seize this opportunity to fill your days with meaningful work and become a part of a fun-loving team in a growing company and industry.
Roles and Responsibilities:
Become a part of our team during a milestone moment in our growth, benefiting from our deep cancer registry experience and employee-centric leadership.
Deliver quality solutions to hospital partners across the country, approaching each hospital engagement as an opportunity to apply your expertise with precision.
Bring your specialized knowledge and patient storytelling skills to our hospital partners through categorizing, coding, summarizing, interpreting, and mining registry/case information from nuanced, unstructured patient medical records.
Perform data collection (abstracting) and reporting on eligible cancer cases under current state mandates and national accrediting agencies.
Ensure quality submission of all data in specified registries or measure data repositories, maintaining a high accuracy threshold.
Support our partners’ CoC Accreditation process with strong cancer registry operations, creation of policies and procedures, utilization of NCBD quality tools and knowledge of the how all the standards support quality patient care.
Engage in a variety of educational opportunities, including on-the-job learning guided by our in-house Quality & Education Team along with easily accessible CEUs and paid time for continuing education.
Stay up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer, and other agencies.
Contribute to team best practices, data dictionaries, abstraction guidelines, and other business rule documents while also identifying process improvement opportunities to help streamline tasks and processes.
Contribute to our culture of perpetual learning and meaningful collaboration, supporting the development of your colleagues, including ODS-C (CTR) and Clinical Data Support Specialists.
Required Skills/Abilities:
Know how to evaluate concordance with cancer program accreditation and other applicable standards.
Have experience working with multiple patient medical record systems (EMRs) and clinical databases.
Possess strong analytical and critical thinking skills to approach problems in a systematic method, synthesizing data and suggesting recommendations.
Hold high standards for accuracy and are attentive to detail.
Call yourself technically savvy and are interested in learning new systems and technology.
Organized and adept at managing your time across multiple accounts and shifting timelines and priorities.
Deeply value information security and privacy, maintaining high responsibility in keeping PHI secure and confidential (psst… Q-Centrix is SOC2 + HITRUST certified, so we take our cybersecurity seriously!).
Applicants for employment with Q-Centrix must be legally able to work in the United States now or in the future without sponsorship
Education and Experience:
Must be the proud recipient of a CTR (CDS-C) Certification
Direct data abstraction experience in the Cancer Registry
1+ years providing coaching and guidance to teams
Exposure to patient medical record systems (EMRs) and clinical databases
Intermediate proficiency with MS Office (Microsoft Excel)
Become a valued member of our team and count on us to provide:
W2 employment (not contract!) with opportunities to create a flexible work schedule to tailor your around your needs in a 100% remote environment (no travel or onsite work required!).
Competitive pay, including growth and advancement opportunities!
Paid onboarding while awaiting facility access.
Comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, parental leave, employer-paid short- and long-term disability, employee wellness resources, paid education time and CEUs, and more.
Opportunities to learn new skills through our in-house quality and education department.
Exposure to the best cancer registry software on the market.
Positive and collaborative relationships with customers, colleagues, and leadership.
Consistent and ongoing workload
Brownie points if you have:
Experience working at or with a CoC Accredited facility.
Total Rewards:
At Q-Centrix, our purpose—safer, consistent, quality healthcare for all—drives everything we do. To accomplish this important work, we need to attract, engage, and retain a talented team by providing a compelling, equitable rewards package comprised of an inclusive culture, flexible work environment, learning and development opportunities, competitive pay that rewards high performance, and robust benefits that support health and financial wellness. Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!
The target wage range for this role is $25.00 – $26.00 per hour. Individual wage rates within this range are based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Wage ranges are reviewed, at minimum, annually and all team members are eligible for performance-based wage rate increases annually. The Q-Centrix compensation plan is productivity and accuracy focused, therefore, actual compensation could be higher or lower than target, dependent upon the team member’s performance.
In addition to our inclusive and innovative working environment and competitive pay, full-time* team members enjoy:
A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.
Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
401(k) retirement plan with a company match.
Paid professional development hours and other supportive resources.
*Team members who are committed to work 30 or more hours each week are considered full-time
Commitment to Diversity, Equity, Inclusion and Belonging:
At Q-Centrix, we hire people who love learning, value innovation, and believe in our purpose of safer, consistent, quality health care for all. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
We employ people based on the needs of the business and the job, and their individual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an individual with a qualified disability and you need an accommodation during the interview process, please reach out to your recruiter.
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
*This is a Remote Position*
Overview:
The coder is responsible for reviewing and analyzing documentation present in the medical record for inpatient, outpatient and/or professional services to assign diagnoses/procedure codes as described by the physician(s) of record. Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association and adheres to official coding guidelines.
Qualifications:
Experience: Coding certified and minimum 3 years of healthcare or equivalent experience preferred.
Education: High school diploma
Certifications: Registered Health Information Technologist (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), or Certified Interventional Radiology Cardiovascular Coder (CIRCC)
Other: Working knowledge and high level of experience with the ICD-10-CM and/or CPT/HCPCS coding classification systems, MS-DRG’s, APC’s, MPFS/RVU’s, POA’s, and HAC’s; dependent upon whether an IP, OP, or Professional Services Coder. The physical demands described here are the representative of the minimums that must be met by an employee to perform all essential functions of the job. Most physical demands are below, plus: Frequent: repetitive motion involves approximately 25% keyboard and 75% mouse for data entry.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (7th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).
Responsibilities
Processing surplus lines tax transactions for all states within the deadlines set by those state entities. This includes, but is not limited to, affidavit processing, forwarding of policy to appropriate state (if required), and logging of transactions, etc.
Assisting with filing tax reports on a monthly, quarterly, semi-annual, and annual basis; involves running of reports and verification of data to ensure accuracy of information making sure to meet all filing deadlines
Reconciling and correcting discrepancies between the tax report and tax documentation received, including working with production teams to resolve invoicing errors
Updating internal systems and reporting data bases with the status of the tax filing support on each transaction
Working at the direction of the Compliance Manager to complete surplus lines state audits or inquiries – verifying transactions, documents, and filings
Ensuring all compliance guidelines are properly followed on non-admitted transactions
Performing other related duties as assigned
Experience Requirement
Associate degree or equivalent combination of education and experience
1-year professional work experience preferred
Knowledge of insurance industry, admitted vs. non-admitted markets, is preferred but not required
Microsoft Office proficiency with an emphasis in Excel
Strong math and analytical skills
Must have exceptional attention to detail
Ability to organize and prioritize workload to meet deadlines
Excellent communication and interpersonal skills
Ability to prioritize and execute tasks independently in a fast-paced environment
Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $40,000-$45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#Remote
#LI-ES1Department Business OperationsRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Associate degree (2-year degree)
As the Clinical Placement Administrator, you will work with graduate and post-graduate nursing students across multiple school partners and degrees. You will assist the clinical placement team with the student’s fieldwork placement lifecycle as part of their Master’s and Doctorate curricula. Your focus will be to help the team manage the administrative and student/site data across the different programs with the goal of getting all students placed and ready to start their rotations every semester. You will also assist a team of Placement Advisors in data entry, site and preceptor management, collection of clinical site clearance and onboarding information, and assist with student clearances as needed by the team.
The successful candidate will work remotely on a 1099 contract basis. A minimum of 20 hours a week of daytime availability is required.
You will:
Manage all aspects of data entry related to clinical placement operations, including utilizing Google Sheets and the placement portal to maintain appropriate records. (20%)
Enter the new site and preceptor information in the placement database system and update and maintain existing data. (35%)
Conduct clinical site development and outreach in support of various school accounts and program disciplines. (20%)
Organize clinical facility networks, including data cleanup, creation of correct contacts for clinical facilities, and updating contact information as needed. (20%)
Assist the Placement Team/Contracts coordinator (typically during cohort start dates) to ensure that required affiliation agreement contracts have been received from sites and timely uploaded in the placement portal. (5%)
Client and student-facing interactions as needed.
What You Need to Get the Job Done
Associate’s or Bachelor’s degree with studies in business, psychology, or health science preferred
Experience working in Higher Education
One year of administrative experience preferred
Proficient with Google Workspace; specifically Google Sheets
Comfortable learning new technologies/CRMs
Demonstrated general understanding of business operations & process management
Demonstrated ability to thrive in a dynamic work environment
Meets adversity with a calm demeanor and a sense of humor
Strong commitment to foster collaboration and build relationships within the health care systems, students, and partners, as needed
Excellent communications skills, both verbal and written, in virtual environments
Strong interpersonal skills and a history of achieving positive results collaboratively.
Focused on finding solutions to challenges
What Will Make Us REALLY Love You
Passion for student learning and positive outcomes
Demonstrated ability in the development of clinical placement solutions
Shows curiosity in learning new processes and understanding the business
Demonstrated understanding of FERPA and a strong sense of discretion while handling sensitive information
Ability to establish collaborative and collegial relationships with various stakeholders while still moving tasks forward and meeting deadlines
Stays calm in stressful or emergent situations; de-escalates situations through active listening and open collaboration
Adapts quickly and positively to changing priorities
Strong organizational skills, excellent follow-through, and exceptional attention to detail
Location: Leprino Office Building, Aurora, CO (This is will be in the office, not remote)
Department: UCHlth Pharmacy Administration
FTE: Full time, 1.0, 80 hours pay period (2 weeks)
Shift: Days
Pay: $30.24 – $45.36 / hour. Exempt (salary). Pay is dependent on applicant’s relevant experience.
Requirements:
High School diploma or GED.
3 years of related experience in financial analysis – preferably with insurance company/payor including Pharmacy Benefit Manager (PBM) and Health Plan or health care provider system.
Preferred:
Bachelor’s degree in Analytics, Finance, Healthcare Admin, Accounting or Business Management.
Proficient in Microsoft Suite applications such as Excel, Access, PowerPoint, Word.
2-4 years experience in healthcare organization or health insurance company.
Certified Pharmacy Technician.
Responsibilities:
Analyzing proposals by monitoring payment variances, identify revenue and cost trends.
Track contract performance against projections.
Experience in negotiating pharmacy and healthcare contracts with PBM, TPAs, health system, hospital and managed care organization.
Reviews charge levels against third party payer contracts, summarizes findings and communicates results to manager and the revenue integrity team.
Administer revenue capture analysis and report by validating reimbursement and investigating claims.
Assist manager in third party payer reimbursement appeals.
Support manager in tracking top contracts, top lines of business and payer mix.
Ad-hoc reporting to identify third party payor populations as needed by leadership.
Review reconciliation of claims activity identifying payment discrepancies and summarize results to Manger, Revenue Integrity Operations Team for action.
Analyze trends to assess efficiency of business activities and recommend plan adjustments or other improvement measures to manager.
UCHealth offers a Five Year Incentive Bonus to recognize employee’s contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years’ employment.
UCHealth offers their employees a competitive and comprehensive total rewards package:
Full medical, dental and vision coverage
Retirement plans to include 403(b) matching
Paid time off. Start your employment at UCHealth with PTO in your bank
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition and continuing education reimbursement
Wellness benefits
5 year incentive bonus
Full suite of voluntary benefits such as identity theft protection and pet insurance
Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
At UCHealth, we do things differently
We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado’s largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it’s a passion.
Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we’ll do everything in our power to make sure you grow and have a meaningful career. There’s no limits to your potential here.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
Be Extraordinary. Join Us Today!
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Bloom, the insurance industry’s trusted growth partner, is looking for an experienced and dedicated seasonal Quality Assurance Representative (QAR) to monitor recorded calls using rigorous standards to help agents develop habits and actions that improve their overall job performance. QAR’s must possess a superior attention span, enjoy a fast-paced environment, and demonstrate efficiency and accuracy when reviewing and scoring recorded calls.
We are looking for an exceptional individual who can:
Conduct quality monitoring of call center agent recordings using documented standards and systems to identify trends and make recommendations for improvement, where applicable.
Identify performance gaps in soft skills, administrative service, and established policies or processes.
Summarize findings and recommend solutions to management for individual and systematic and or process improvements.
Collaborate with the call center management team to implement solutions.
Document agent interaction with callers for both agent feedback and tracking purposes.
Flag compliance issues when identified and escalate to the appropriate department.
Communicate with managers on agent progress and follow up.
Review Bloom intranet, emails, and agent folders to stay updated on program specifics.
Keep informed on daily client requests through monitoring Teams channels and QA group chats and incorporate those into the evaluation forms, where applicable.
Attend calibration sessions, if scheduled by client/manager.
Assist in ad-hoc projects, including live monitoring and/or coaching.
Assist with onboarding new Quality Assurance Representatives through nesting activities.
Perform all other duties as assigned.
Education and Experience
High school diploma or GED
Experience in Customer Service, Call Center Experience and/or Quality review in a Call Center Environment preferred
Skills and Abilities
Proficient with Windows programs, specifically Excel
Strong comprehension skills
Robust writing skills
Adept verbal communication skills
Detail-oriented
Proven ability to work accurately and efficiently with daily deadlines
Effective multitasking aptitude
Able to work independently without supervision, and as part of a team
Discreet and professional attitude
Always maintain discretion and professionalism regarding agent performance
What We Offer At Bloom, we offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Benefits of working for Bloom include:
Competitive compensation
Comprehensive health benefits
Long-term career growth and mentoring
About Bloom As an insurance services company licensed in 48 contiguous U.S. states, Bloom focuses on enabling health plans to increase membership and improve the enrollee experience while reducing costs. We concentrate on two areas of service: technology services and call center services and are committed to ensuring our state-of-the-art software products and services provide greater efficiency and cost savings to clients.
Ascend Technology ™ Bloom provides advanced sales and enrollment automation technology to the insurance industry through our Ascend ™. Our Ascend™ technology platform focuses on sales automation efficiencies and optimizing the member experience from the first moment a prospect considers a health plan membership.
Bloom is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
CanadaMerchant Experience – Support /Remote /Remote In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. Smile is the largest provider of loyalty programs in the world. We currently power over 60,000 rewards programs, reaching more than 500 million customers. Right now we’re working on expanding our product to support the massive growth of e-commerce.
Above all, we strive to make people happy – from the merchant to their consumer, to our team. The Smile team is globally distributed with employees in Canada, the USA, South America, EMEA, and APAC. We’ve been recognized as a “Best Place to Work” in Canada and look forward to expanding this on a global scale. As a business, we are in constant evolution and the same is true of our people. We’re here to support each other in our growth. We talk about our career & personal goals and lean into the diversity within our people for mentorship, tools, and encouragement to grow.
About the Role: As part of the Merchant Success team, the Live Chat Representative is the first point of contact for both prospective and tenured merchants running their loyalty programs with Smile. You will be expected to quickly handle a high volume of conversations, triaging those conversations to determine if you can help yourself, or if you need to smoothly escalate the conversation to another Smile support team. What You’ll Do: Be the first point of contact for both current and prospective Smile merchants, handling a high volume of conversations with accuracy. Help prospective merchants articulate the value of Smile. Ability to delegate escalations effectively through concise internal communication. Build trust, empathize, and delight merchants by setting the standard for what exceptional support looks like. Contributions to Live Chat team initiatives (Internal SOPs, Knowledge Management, etc.) What you’ll help us achieve: 5-star Shopify app store generation, meeting or exceeding individual target quota. This is crucial for this role. A team Customer Satisfaction (CSAT) score of 90% or better. Internal efficiency. Live Chat acts as a ‘gatekeeper’ and this must be done effectively to avoid reassignments to inaccurate teams. Clean internal conversation flow that fosters a positive merchant experience and sentiment. Requirements/Skills: Based in/able to work 9-5pm EST (+/- an hour) Monday to Friday. High level of empathy. Competency in a digital environment. We use tools like Notion, Slack, Google Sheets, Metabase, etc. You don’t have to know how to use all of these tools when you apply, but you must have a mindset that is fairly adept at learning new technologies. Knowledge of the e-commerce industry/desire to learn and keep up with industry trends. Ability to multitask and handle a high volume of conversations. Working knowledge of HTML/CSS/JS (or any coding language) and using web inspector. Openness to being coached. Team-oriented mindset. Able to operate independently in a remote environment while maintaining focus. Bonus if you have: Service Industry experience: not a requirement by any means, but if you may be lacking in technical experience, you are not ruled out before you even apply. Applicants who come from the service industry, and who can understand technology fairly well, have been proven to be strong assets to the team here at Smile. Experience with Intercom and/or working in a similar role in a prior job. Experience working remotely. E-commerce experience, whether that be working in the industry, or running your own store. Our commitment to candidates: At Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it! You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.
At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We’re the fastest-growing sports gaming company ever.
Our mission is to build innovative games and products for American sports fans.
Founded in 2020, our team built three of today’s most widely played fantasy games and successfully launched the largest contest in the history of fantasy sports: a $15M NFL Best Ball tournament — and there’s a lot more to come! Underdog’s modern tech environment and in-house product development allow us to continuously deliver the best experiences for our users.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
Please note, Underdog is a US based company and no sponsorship is available for this position at this time.
About the role and why it’s unique:
As the Fraud and Payments Manager, you will play a critical role in safeguarding financial transactions, preventing fraudulent activities, and optimizing payment processes to ensure a seamless and secure betting experience for our customers. Your expertise will be essential in mitigating risks, maintaining compliance with industry regulations, and preserving the integrity of Underdog.
Manage a section of the Fraud team, overseeing the day to day operations
Utilize internal data and reporting tools to identify patterns and trends and guide the teams accordingly
Gather risk-related data from external resources to make informed decisions.
Perform reviews of account investigations and check fraud reports prior to submission
Assist in collecting data and using that data to help resolve chargeback and reduce fraud
Be part of a team that can collaborate remotely in real time
Work closely with the RG, AML and Customer Service teams to help resolve any patron inquiries or issues regarding payments or fraud
Collaborate with various stakeholders and partners
Who you are:
At least 3+ years managing large teams (10+) in a Fraud and Payments role in the sports betting and igaming industry
In-depth knowledge of fraud detection tools, payment gateways, and risk assessment models
Proficiently adept at sifting through extensive volumes of information
Strong analytical skills and the ability to interpret complex data to make informed real-time decisions
Leadership experience and the ability to mentor and motivate a team
Willing to work weekends and holidays
Even better if you have:
Previous experience in a startup environment
Familiarity with regulatory requirements and best practices in the sports betting and online gaming industry
Our targeted compensation rate for this position is between $120,000 and $150,000 depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we’re willing to negotiate.
What we can offer you:
Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
16 weeks of fully paid parental leave
Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks)
A $500 home office allowance
Underdog credits to play on our platform
A connected virtual first culture with a highly engaged distributed workforce
5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
We are seeking a highly detail-oriented and organized individual to join our team as aData Enrichment Agent. This position will be responsible for accurately entering and maintaining provider credentialing data into our electronic database.
As a Data Entry Agent, you will be joining our Data Enrichment team to support the execution of licensing in the healthcare field for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.
Key Responsibilities:
Involved with voice and non-voice processes
Manage either inbound/outbound calls in a professional manner
Verifying information provided to our client by 3rd party entities by using online databases to cross-check information
Entering information found on online databases into our databases
Conducting internal, or online, research into verifications
Purchase primary source verifications from third parties
Highlighting issues or negative trends to managers to address areas for improvements in business processes
Attending team check-ins and training as needed
Updating providers’ licenses on our database
Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity
Assists with a variety of special projects such as CAQH, etc.
Performs other duties as assigned
Why we think this job is great:
It’s a 100% remote position where you’ll work from home in Colombia
You’ll have the resources you need to learn, lead, and deliver results
Qualifications:
Willing to work on both, voice and non-voice processes.
Excellent command of the English language.
Great written and verbal communication skills.
Attention to detail and accuracy.
Able to support a Work from Home setup.
Own PC/laptop (Minimum of i3 processor, 4 gig RAM).
Internet speed no lower than 15 Mbps download, 10 Mbps upload.
About Us
Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.
If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.
Become an Assembler! We are looking for an Accounts Receivable Specialist to join our Physician RCM Services team. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
This is a full-time, non-exempt hybrid position reporting to the Director of Billing.
What you’ll do Identify, investigate, and resolve unpaid claims. Research and resolve payment and adjustment discrepancies. Submit claims’ reconsiderations and appeals. Research payer policies. Resolve patient queries and verify insurance coverage. Other tasks as needed. What we’re looking for 1-2 years of proven experience as an A/R Specialist within a physician practice. Manage critical deadlines and keen attention to detail. Escalate any discrepancies to management. Excellent verbal and written communication skills. Must be resourceful, persistent, and possess excellent problem resolution skills. Proficient in Epic and Microsoft Office. Ability to function well in a fast-paced and at times stressful environment. Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times. Why join the team? Be part of something special! We are growing both organically and through acquisitions. Career growth – your next role with Assembly might not be created yet and we are waiting for your help to chart the way! Ongoing training and development programs. An environment that values transparency. Virtual and in-person events to connect with your team. Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.
Affiliated Professional Services is looking for creative and motivated problem solvers who will prepare and submit enrollment applications, maintain active physician credentials, and follow upon the status of applications for physicians and payers. Your efforts will help APS meet our objectives of partnering with providers and long-term care facilities nationwide for technology and provider services. If you are looking for a company that is focused on being the best in the industry and love being challenged and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
What you’ll do Complete enrollment/credentialing and re-credentialing applications. Maintain a detailed log of all pending and completed work. Communicate the results and status of the applications to physicians, payers, managers, and co-workers. Maintenance of physician enrollment and CAQH profiles. Documentation within enrollment database. Coordinate signatures Payer processing and research. Involves extensive phone work and internet. Research and resolve claim issues related to physician enrollment. What we’re looking for Experience in the medical billing field and/or healthcare provider relations. Prior Enrollment or Credentialing experience is preferred. College degree or degree in process preferred. Proven customer service, client relations, and claims resolutions experience. Professional demeanor with a self-starter attitude. Ability to work independently as well as in a team environment. Proficiency in Microsoft Office Suite. Strong written and verbal communication skills with customer service focused aptitude. Detail-oriented individuals who are team players and highly self-motivated. Ability to multitask in fast paced environments. Strong reporting expertise with ability to provide status report and escalation where necessary. APS requires employees working from home, or otherwise remote, maintain broadband internet access at the address where remote work is being performed. APS will require a valid speed test report. If you are unable to meet these requirements, please discuss with your recruiter. Why join the team? We pay you for your initiative! Competitive compensation. Be part of something special-we are in high growth mode through organic growth and acquisition Robust ongoing training and development programs Competitive Benefit Packages available, Paid Holidays, and Paid Time off to enjoy your time away from the office. This position is 100% remote
Become an Assembler! We are looking for a Charge Poster to join our Physician RCM division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
This is a full-time, non-exempt position reporting to RCM Account Manager.
What you’ll do
Enter patient demographics.
Post daily charges and/or surgical procedures.
Post time of service payments.
Balance charges and time of service payments.
Run billing, and close folders.
Work aged claims as requested by managers.
Answer phones and assist patients with questions regarding their statements.
Attend department meetings and other general staff meetings.
Other tasks and projects as needed.
What we’re looking for
Basic knowledge of RCM billing and insurance practices and procedures.
Utilization of a computer with MicroMD Software is required.
Strong communication skills and excellent customer service skills are required.
The ability to work independently as well as in a team environment is necessary.
Ability to function well in a fast-paced and at times stressful environment.
Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.
Why join the team?
Be part of something special! We are growing both organically and through acquisitions.
Career growth – your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
Ongoing training and development programs
An environment that values transparency
Virtual and in-person events to connect with your team.
Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.
RemoteMarketing – Marketing /Full Time /Remote Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
The Paid Media Specialist will support the Senior Manager, Demand Generation in executing digital marketing programs and driving opportunities for our Sales team. The Specialist will have experience with digital advertising platforms and be eager to contribute and grow in a dynamic B2B SaaS environment. How you’ll add value: Support Digital Marketing Initiatives: Assist in creating, executing, and monitoring digital marketing campaigns across platforms like Google, Bing, LinkedIn, Facebook, Instagram, YouTube, TikTok, etc. Experimentation Aid: Support the ideation and execution of growth experiments under the guidance of the Senior Manager. Data Analysis: Help in tracking and analyzing the performance of various campaigns, providing insights for optimization. ABM Support: Assist in crafting and deploying multi-channel ABM campaigns. Collaboration: Work with the Senior Manager and content team to ensure synchronization with sales, product, and partnership teams across all paid media campaigns. Miscellaneous Duties: Assist with other demand generation tasks as directed by the Senior Manager. Other duties as assigned. What you’ll need to be successful in this role: Experience: 2-4 years in digital marketing or a related role, preferably in a B2B SaaS environment. Digital Marketing Skills: Experience with digital marketing platforms like Google, Bing, LinkedIn, Instagram, Facebook, YouTube, TikTok, etc. Organizational Skills: Ability to manage multiple projects and campaigns simultaneously. Analytical Mindset: Strong data analysis skills and the ability to provide actionable insights. Communication: Effective communication skills, both written and verbal. Team Player: Ability to work collaboratively in a team setting. Proactive Approach: Eager to learn, contribute, and grow in the demand generation domain. Detail-oriented. Results-driven. Adaptable to change. A self-starter with a positive attitude.
PREFERRED QUALIFICATIONS Experience with programmatic display and video ad campaigns. Experience with Salesforce (SFDC) Experience with Domo R365 Team Member Benefits & Compensation This position has a salary range of $66K-$90K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. Comprehensive medical benefits, 100% paid for employee 401k + matching Equity Option Grant Unlimited PTO + Company holidays Wellness initiatives
RemoteBusiness Operations – Workforce /Full Time /Remote Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
The Prior Period Tax Specialist is responsible for researching and correcting prior period tax issues and/or related payroll corrections in accordance with federal, state, and local requirements. This role requires a high level of understanding in the tax filing and payments process and will collaborate with both external and internal stakeholders. How you’ll add value: Research, reconcile, and prepare amended tax returns and payments for federal, state, local jurisdictions. Create and reconcile journal entries for state and local tax payments. Research payroll tax issues raised by internal stakeholders and customers and provide timely resolutions. Completes tax rate protests, abatements, and account reconciliations and audits. Identify and resolve root cause discrepancies and recommend process improvements to reduce tax issues and improve filing efficiencies. Assists with special projects as needed including quarter-end and year-end processing. Other duties as assigned What you’ll need to be successful in this role: 2+ years of payroll tax filing experience. Demonstrated working knowledge of U.S. local, state, and federal payroll tax laws, regulations, and compliance requirements to ensure product and services are compliant. Experience using QuickBooks or a similar accounting platform. Attention to detail and strong organizational and work prioritization skills. Knowledge and experience in the SaaS / Software industry preferred, but not required. Advanced demonstrated knowledge of Microsoft Excel and tax and payroll systems and how they operate. Ability to work with company executives to understand the company’s business needs and strategy. Excellent written/verbal communication skills. Must be able to maintain confidentiality and use upmost discretion when accessing sensitive information. Able to meet and exceed strict deadlines while handling high volume of clients. R365 Team Member Benefits & Compensation This position has a salary range of $25-$31.25 per hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. Comprehensive medical benefits, 100% paid for employee 401k + matching Equity Option Grant Unlimited PTO + Company holidays Wellness initiatives
BI-Remote
$25 – $31.25 an hour R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
The Reclamation Analyst serves as the primary point of contact for the daily coordination of logistics associated with student computer hardware reclamation processes. The Reclamation Analyst is part of the Customer Support Operation team in the Enrollment Center, a diverse and fast-paced environment that serves our customers throughout their journey with K12. This role assists in retrieving K12 Loaner technology for the purposes of refurbishment. The Reclamations Analyst will utilize technical skills in K12 systems and work collaboratively with other critical teams at K12. Business hours for the team are from 8:00AM -8:00PM ET Monday- Friday. Over 20 years ago, Stride was founded to provide personalized learning — powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed — however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.
Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers — whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.
The Reclamation Analyst serves as the primary point of contact for the daily coordination of logistics associated with student computer hardware reclamation processes. The Reclamation Analyst is part of the Customer Support Operation team in the Enrollment Center, a diverse and fast-paced environment that serves our customers throughout their journey with K12. This role assists in retrieving K12 Loaner technology for the purposes of refurbishment. The Reclamations Analyst will utilize technical skills in K12 systems and work collaboratively with other critical teams at K12. Business hours for the team are from 8:00AM -8:00PM ET Monday- Friday.
This is a temporary/contractor role that offers a 40-hour work week.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
· Process all hardware reclamation label requests using the Customer Relationship Management (CRM) system and direct emails
· Process assigned service requests using the CRM for status updates, fulfillment requests and tracking information
· Provide daily reclamation and cancellation files to vendor; updates master files
· Work with schools and teachers directly to reclaim computers;
· Process live inbound calls from auto dialer batch
· Make live outbound calls to recover hardware
· Handle vendor cancelled recoveries
· Manage reclamation email inbox for all types of requests and escalations from schools, teachers, and families
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
· High School diploma AND
· One (1) year of experience in operations, administration or other relevant work OR
· Equivalent combination of education and experience
Certificates and Licenses: None required.
System Requirements:
· Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.
· Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
· Ethernet connection is preferred.
OTHER REQUIRED QUALIFICATIOS:
· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.
· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)
· Ability to maintain a professional home office without distraction during our hours of operation
· Attend virtual training via webcam
· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)
· Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.); Web proficiency.
· Strong verbal and written communication skills
· Consultative approach to customer service
· Strong problem solving and analytical skills with a solutions-oriented approach
· Ability to work independently and within a team-oriented environment
· Resilient and contributes to fostering positive team morale
· Ability to prioritize effectively and manage competing priorities to deliver and drive results
· High level of quality and accountability for work product
· Ability to travel 10% of the time (minimal if any e.g. team building event)
· Ability to clear required background check
DESIRED QUALIFICATIONS:
· Salesforce Experience
· Prior Stride/K12 Enrollment Center Experience
· Pervious customer service or sales experience with proven record of achievement
· Previous experience in a call-center environment
· Experience with Stride/K12 Systems such as TotalView Suite, SAMS, Calabrio, etc.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· This is a home-based, remote position
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
We anticipate this position will pay $16.50 per hour. This is a temporary/contractor role and you will be an employee of Randstad. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job Type
Contractor The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
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