Technical Assistance Program Consultant

About the Role:

As a Technical Assistance Program Consultant supporting our Federal government client, you will provide direct support to a nationwide grant program through program management and policy-development support, specifically focusing on translating technical policy language into digestible formats for clients of various degrees of expertise.

Key Responsibilities include (but are not limited to): 

  • Support the development and execution of Technical Assistance (TA) resources for program grantees (all 56 States, Territories, and D.C.) by understanding the digital equity grants program requirements.
  • Own and develop resources internally and externally (program stakeholders) to increase understanding of the types of digital inclusion work that can benefit communities such as people with disabilities, incarcerated individuals, and racial and ethnic minorities.
  • Create trainings (webinars, facilitation guides.), standard operating procedures (SOPs), workshop materials, one-pagers, handbooks, and fact sheets 
  • Improve upon existing (and new) processes and systems by understanding root causes, conceptualization, and client facilitation
  • Identify and assess gaps, raising risks based on policy and programmatic materials
  • Work cross-functionally with other workstreams to understand upcoming guidance through proactively aligning on deliverables and next steps
  • Manage up with the team lead through tracking movement of deliverables, flagging outstanding dependencies/questions, and aligning on purpose/vision of each resource 
  • Deliver updates and information to clients, staying informed on program activities
  • Complete Project Management Office (PMO) responsibilities by deadlines
  • Carry out our Commitments to Deliver, Grow, and Thrive


You will work as part of a dynamic team remotely. You will work at the client site dependent on contract requirements. DMV or Atlanta preferred, not required.

Required Experience/Skills: 

  • Bachelor’s Degree
  • 4+ years of professional experience 
  • 2+ years of experience developing trainings (webinars, facilitation guides.), SOPs, and workshop materials
  • Strong writing, presentation, and core consulting skills including meeting facilitation 
  • Strong  MS Office skills, including MS Word, Outlook, PowerPoint and Excel
  • Excellent written communications skills 
  • US citizenship and the ability to pass public trust clearance or suitability