Technical Support Representative

Description

We are looking for a Technical Support Engineer to assist our customers with technical problems when using ipdata’s services. Your responsibilities would include resolving customer queries, recommending solutions and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator and have a background in software development.

Responsibilities

  • Respond to customer queries in a timely and accurate way, via email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and escalate product bugs (as reported by users)
  • Create issues on Github with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with customers
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements

  • BSc in Computer Science or software development experience
  • Excellent communication and problem-solving skills
  • Prior experience working with APIs i.e. making HTTP requests in any language
  • Familiarity with Postman or curl is a plus though not required as both can be easily learnt

Benefits

  • Work From Home
  • Training & Development

APPLY HERE

Purchasing Administrator

Description

Ajilon has partnered with an established company in San Diego who is looking for a Purchasing Administrator to assist their team! The ideal candidate for this position will have solid Administrative skills, experience in Excel and excellent attention to detail. This is a great opportunity to grow your Purchasing experience and support a local, growing company with a great culture!

The pay for this Contract position is $20.00/hour. Position is hybrid between remote and in office.

Responsibilities include:

-Purchase order creation and management

-Monitoring transit times of shipments

-NCMR dispositions and research of discrepancies

-Work with Accounts Payable to invoice tracking to ensure timely payment

-Work closely with shipping, customer care and quality assurance, as needed 

-Additional duties as needed

Qualifications:

-2+ years of relevant Administrative/Purchasing experience

-Advanced in Microsoft Word and Excel   

-Thrives in a fast paced environment, working on a small team and meeting deadlines

-Very tech savvy and fast learner

– Prioritize and manage time efficiently

– Highly organized with a strong attention to detail and positive attitude!

– Strong communication skills (verbal and written)

APPLY HERE

Remote Administrative Assistant

Seeking individuals who are self-starters and can work independently with minimal direct supervision.

Hours: M – F 8 – 5

Pay Rate: $20.00 per hour

It’s a great opportunity to get your foot in the door and gain valuable experience
Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/


What’s a typical day as an Administrative Assistant? You’ll be:


Maintains general files, creates documents and reports, orders supplies, and coordinates meetings. Compiles and distributes meeting minutes. Coordinates travel plans and submits expense reports. Compiles, collates, and assembles meeting/presentation materials. Utilizes various software packages to produce professional quality reports, letters, presentations and other documents. Performs various technical support duties such as information gathering, reporting, tracking and researching. Receives and responds to routine correspondence following established procedures.
Specifically:
• Schedules meetings both internal and external; reserves conference rooms; arranges catering, IT and other supply needs as needed
• Manages schedules/calendars for designated team members
• Tracks all member outreach and completes weekly summary
• Updates forms, maps, phone numbers, etc.
• Assists with onboarding new contractors (ordering equipment, business cards, access to systems, etc.)
• Tracks IHCP Portal Registrations
o Maintains up to date and accurate list of users
• Assists with Fast Track Enrollment Form Intake, and enrollment research
• Performs data entry in Excel

This job might be an outstanding fit if you:

Possess a HS Diploma or GED
2 years administrative experience that includes proficiency with personal computer and appropriate software, minimum typing skills of 45 wpm and good proof reading skills; or any combination of education and experience, which would provide an equivalent background.

APPLY HERE

Data Entry Contractor

The Amplify Data Analytics and Data Governance team is looking for a Data Entry professional. This role will assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives. To do well in this role you need a very fine eye for detail, outstanding typing skills, and familiarity with excel or google sheets. This is a short term contract position and could be perfect for students or teachers over the summer months.  

Responsibilities:

  • Meet with Team lead briefly in the morning to raise any issues/concerns/roadblocks regarding your task assignments
  • Coordinate with departmental directors or their managers to gain an understanding of the data entry or data cleanup needs
  • Manage timeline and set expectations appropriately
  • Ability to self-manage, set and meet deadlines, and ask for help when needed

Basic Requirements:

  • At least 18 years of age
  • Proficient typing (and spelling) skills
  • Demonstrated knowledge of and skill in word processing and spreadsheets
  • Experience using:
    • G Suite
    • Google Sheets 

Preferred Qualifications:

  • Experience with technologies and tools such as:
    • Salesforce/NetSuite
  • Process oriented with great documentation skills

APPLY HERE

Bookkeeper

Job Description

We are looking for an experienced Bookkeeper to join our firm. The ideal candidate possesses in-depth knowledge of bookkeeping and payroll practices, as well as preparation of financial statements. They will be able to effectively manage multiple engagements with clients and consistently deliver exemplary services to them. This position is a 100% remote position. Most of the firm’s clientele are located in Jackson, Wyoming. Below is an overview of the job position. Please note that the items listed are not all inclusive.

Responsibilities

Bookkeeping Services:

  • Post all account activity (checks, deposits, automatic withdrawals, direct deposits, etc.) for multiple clients
  • Prepare payroll and all associated relevant deposits, tax forms, withholdings, etc.
  • Reconcile all Balance Sheet accounts
  • Prepare and review basic financial statements
  • Prepare and submit monthly Wyoming sales tax forms
  • Provide guidance on Wyoming sales tax matters (i.e. nexus, online orders, lodging tax, use tax, etc.)
  • Prepare and submit Annual Corporate Reports to the Wyoming Secretary of State
  • Facilitate Quickbooks setup (desktop and online)
  • Provide Quickbooks support, troubleshooting and assistance to clients

Qualifications

Technical Knowledge:

  • Well versed with accounting software
  • Advanced knowledge of Quickbooks Online and Quickbooks Desktop required
  • Experience and comfort working in a remote environment
  • Up-to-date on current technologies
  • Familiar, or ability to become familiar once hired, with Wyoming unemployment insurance, worker’s compensation insurance, and sales tax.

Communications Skills:

  • Excellent interpersonal, oral and written communication skills
  • Prioritizes clarity, collaboration and consideration in professional communication
  • Capability to explain complicated bookkeeping issues to clients

Initiative:

  • Ability to work and solve problems independently
  • Demonstrates an ability to multi-task while maintaining a detail-oriented perspective
  • Develops and models an understanding of firm philosophy, values, and tax opinions
  • Implements technology to help streamline office practices and processes

Salary

$21-26/hour

Benefits

Health and dental insurance premiums are 100% covered after 60 days of employment. Eligible to contribute to the firm’s SIMPLE Retirement Plan after 30 days, with up to a 3% employer match. Paid vacation and sick leave. Other optional insurance through Aflac. Continuing education, licensing, and dues are paid 100% by the firm. Casual work environment. Relaxed work hours during non-tax season.

Application Instructions

Email Amanda Stricker at [email protected] a cover letter and resume outlining why you are a fit for this position. During the hiring process, the responsibilities and qualifications will be tested to confirm your knowledge of them. Do not apply for this position unless you are an experienced bookkeeper who has worked in a remote environment.

Health Information Specialist I

Opportunity Details 

  • Remote/work from home position. Preferred, but not required, to be located in the Atlanta, GA area; Atlanta 30301 30310 30344, Smyrna 30080 30082 30126
  • Processing medical record by following HIPAA requirements  
  • Using Microsoft Office products to perform job 
  • Handling inbound and outbound calls, email, fax and other administrative tasks 
  • Assisting walk up patients and/or clients 
  • Data entry 

Qualifications 

  • A High School Diploma or GED  
  • Excellent customer service experience 
  • Data entry experience 
  • Admin experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred 

Responsibilities

  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company’s and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • Must meet productivity expectations as outlined at specific site.
  • May schedules pick-ups.
  • Other duties as assigned.

Qualifications

Required

  • High School Diploma or GED.
  • Must be 18 years of age or older.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.

Preferred

  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

APPLY HERE

Professional Services Specialist II

Responsibilities

The American Heart Association (AHA) has an excellent opportunity for a Helpdesk Customer Service Representative II (Tier 1 Technical Support)  in our National Center in Dallas, TX.

This position will transition to working remotely after successful completion of training.

Training will be in an onsite classroom following CDC guidelines.

The position pays $18.50/hour. 

Training is expected to begin on July 26th.

This position required at least two years of customer service experience and two years of level one technical support experience.

This position provides technical assistance and training for AHA Instructor Network products such as MyCards, MyCourses, and My Agreements. Captures and facilities customer program complaints and feedback to the appropriate departments. These issues will be received and responded to via telephone, email and chat. Specialists will engage in meaningful chat conversations centered on educating and creating brand loyalty. In addition to handling calls, the position requires competency in developing written responses for email, and web chat. This communication reflects the corporate image and promotes services. Additional responsibilities or special projects may be assigned by direct supervisor or management team.

  • Assist professional customers (doctors, nurses, instructors, training centers) with issues pertaining to professional websites, conferences, events and CPR inquires.
  • Handles situations which may require adaptation of response or research according to customer response. Requires advanced problem solving
  • Responds swiftly and accurately to email inquiries submitted by AHA customers within 2 business days
  • Responds to inquiries of a technical or complex nature which are non-routine and require deviation from standard screens, scripts and procedures.
  • Understands IT hardware and software products
  • Handles problem resolution which may require follow-up and/or escalation to a high level of expertise.
  • Provide guidance and support to the AHA
  • Training Network consisting of training centers, coordinators, instructors, and Students using various administrative tools, support documents and knowledge.
  • Aid users on learning management system platforms to allow completion of online courses
  • Offers trouble shooting techniques, login assistance, account maintenance, and other misc. technology issues preventing users from competing courses
  • Maintains awareness product information including monthly messaging, strategic initiatives, meetings and conferences; policies and procedures,
  • Collaborates with Account Managers/field staff to ensure a uniform response and timely resolution to customer problems or concerns
  • Answers general Heathcare Business Solutions (HBS) programs and Office of Science Operations (OSO) program questions and concerns
  • Support supervisor and/or field staff with managing complaints and quality issues that involve investigations and actions for dispute resolution.
  • Assist with taking inbound donation calls.
  • High school diploma or equivalent
  • At least two to five years of work-related experience
  • Experience in a customer service field or call center environment.
  • Ability to develop alternate solutions and make sound decisions.
  • Excellent written and oral communication and presentation skills
  • Computer experience with a proficiency in Microsoft Office (Access, Word, PowerPoint, Excel and Outlook Internet navigation)
  • Data entry experience

Qualifications

  • High School Diploma or Equivalent
  • At least two (2) years of work-related experience experience in a customer service field or call center environment.
  • Ability to develop alternate solutions and make sound decisions.
  • Excellent written and oral communication and presentation skills
  • Computer experience with a proficiency in Microsoft Office (Access, Word, PowerPoint, Excel and Outlook Internet navigation)

Preferred Experience:

  • Some College

APPLY HERE

Senior IT Security Professional – IAM Platform Operations(Remote)

Description

The Senior IT Security Professional within the Corporate Security and Resilience (CS&R) Identity and Access Management (IAM) team’s primary responsibility is to support and maintain the IAM suite of applications. 

The IAM suite of applications is a mixture of on premise, hybrid and cloud based.

Escalation of issues and more technical aspects of the job are required by this resource, along with on-boarding and support of on premise, hybrid and cloud based Single Sign-On, Multi-Factor Authentication and Directory Services experience required while providing technical expertise to both the internal and external departments within the organization. 

Location is not a barrier for this role and while our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters – we are open to remote employment within the United States for an experienced candidate.

Primary responsibilities will include: 

  • Implementing and supporting application security measures to protect computer systems, networks and data
  • Implementing and supporting single sign-on, multi-factor and directory service based solutions
  • Implementing and supporting the future direction of IAM hybrid and cloud architecture
  • Assessing emerging IAM technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities
  • Level 3 support for the day-to-day operations of the Citizens IAM Platform Operations team
  • Providing security services that enable business while maintaining the highest levels of service and support without compromising a strong risk position
  • Providing leadership and mentoring for junior colleagues
  • Acting as a focal point for resolution and/or escalation of IAM Platform Operations

#LI-Sourcer1

Qualifications

Required Skills/Experience:

  • 10 or more years in system security administration, controls or information management experience as a Security Engineer, support role or consultant preferably in a financial services environment
  • 3 or more years of operational support experience in a large environment.  This could be OS, application, DevOps, or Database or any combination
  • Experience with the access management frameworks within cloud technologies such as AWS and/or Azure
  • Experience in implementing and supporting IAM security with proficient understanding of best practices
  • Experience in supporting customer authentication platforms – SSO, MFA, OAuth, OTP, LDAP
  • Experience in implementing and supporting identity cloud solutions
  • Proven service and delivery capability / focus
  • Proven experience with highly complex risk issues in a technology environment and appropriate mitigation strategies.
  • Knowledgeable on the regulatory requirements that impact the business lines that TSA supports (i.e. GLBA, SOX, PCI)
  • Clear understanding of CoBIT and ITIL Frameworks
  • Demonstrated advanced communication skills both verbal and written
  • Ability to manage complex activities simultaneously to short timescales
  • Cloud experience in either AWS or Azure preferred
  • Hands on Linux/UNIX experience, with automation (scripting) a plus
  • Familiarity with Agile a plus but not required 

Education, Certifications and/or Other Professional Credentials:

  • BA/BS in Information Systems, Computer Science or related field required
  • CISSP, CREA, CEH,  CPT, CEPT, CWAPT or other relevant security certifications and knowledge of ISO and NIST security standards preferred

Hours & Work Schedule

Hours per Week:  40

Work Schedule:  Monday through Friday 8:30AM – 5:00PM

This position is not available in Colorado

APPLY HERE

Certified Professional Coder Auditor – Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Perform audits of designated medical bills to ensure accurate coding/billing practices by the provider
  • Monitors bill aging for bills held to specified queue to ensure held age does not exceed 4 days
  • Stays updated in state regulated rule changes
  • Handles and assists in reconsideration issues, discusses payment disputes with provider when necessary
  • Maintains professional knowledge by attending educational workshops, reviewing professional publications, maintains membership in professional organizations                       

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School diploma or equivalent 
  • 2+ years of professional coding experience in healthcare services
  • Professional coding credential such as CPC, CPC-H, CCS or CCS-P (CPC-A or Risk Coder does not qualify)

Preferred Qualifications:

  • Hospital Coding experience
  • Physician’s office coding experience
  • Coding experience in one or more of the following specialty areas: musculoskeletal coding, musculoskeletal surgery coding, surgery coding, neurology coding, neurosurgery coding, emergency room coding

Careers with OptumRx. We’re one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You’ll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There’s no better place to help people live healthier lives while doing your life’s best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $43,200 to $76,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term m disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

APPLY HERE

AP Invoice Entry Clerk

 Jackson, MI 49201 | Fully RemotePosted: 06/28/2021Industry: Accounting and FinanceJob Number: 19145Pay Rate: $ 15.00 – $ 16.00

Job Description

Our Client, a Public Utility that provides natural gas and electricity to the majority of Michigan’s 10 million residents is seeking a talented and self-driven individual for State wide needs serving in the role of AP Invoice Entry Clerk.   Duties This position will be responsible for entering invoices for payment and some administrative tasks 
Skills Required:  The qualified applicant must have prior Accounts Payable experience and good written and verbal communication skills, along with strong attention to detail.  SAP experience is preferred but not required. Minimum of a high school diploma.Some Accounting classes are preferred.

APPLY HERE

Junior Administrator

Description

Under the supervision of the IT Director and Network Engineer, the Jr. Administrator assists Fenway Health head office and remote locations with support including specifications, installation and testing of computer systems, server maintenance, group policy deployment, network security, and peripherals within established guidelines.

Please note that this is a temporary, non-benefits eligible position from  August 2, 2021-February 1, 2022.

Representative Duties:

  1. Helpdesk
  • Provides second level support to helpdesk techs
  • Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems
  • Identifies, troubleshoots and resolves hardware-, software- and network-related problems encountered by end-users, the Internet, and desktop hardware
  • Optimizes computer usage by researching and recommending enhancements to system capabilities and performance

2. Telephony

  • Assists with the administration and maintenance of telephone accounts in a cloud based program
  • Assists with the creation of new hire telephone accounts, routing numbers to appropriate locations and updating information as needed.

3. New Hire Administration

  • Creates network and email accounts for new users
  • Creates electronic fax accounts when applicable
  • Creates telephone accounts when applicable
  • Edits signature customizations

4. Administration

  • Follows incident response standard operating procedures related to cybersecurity events
  • Audits idle and terminated network accounts periodically
  • Basic Azure administration with some Powershell scripting

5. Meets agency participatory expectation

  • Adheres to all agency and departmental policies and procedures
  • Participates in quality assessment and improvement activities as requested
  • Adheres to the highest principles of patient and client confidentiality
  • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
  • Attends all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
  • Serves on agency committees and in professional organizations when requested

6. Performs related duties as required

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.Requirements

  • Associate’s or Bachelor’s Degree from an accredited School of Computer or Information Science preferred
  • Working knowledge of all phases of implemented technologies
  • Demonstrable knowledge of diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
  • Facility with written and verbal technical support
  • Ability to establish and maintain effective working relationships with staff, vendors and visitors to facility
  • Ability to work harmoniously with diverse groups of individuals
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
  • Sit at a computer station for extended periods of time
  • Ability to keyboard for extended periods of time
  • Regularly walk, stand, stoop, climb, kneel and crouch
  • Occasionally lift, carry, push and pull objects weighing up to 50 pounds independently, and occasionally objects weighing up to 100 pounds with assistance
  • Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises
  • Moderate physical activity

Supervisory Responsibilities:

None

APPLY HERE

Suspended Billing Representative

Job Description
Join the Coram/CVS Health team as a Suspended Billing Rep and you will support our Enteral Nutrition Centers by performing timely reimbursement follow-up on patient accounts. Ensure that patient accounts do not go into a suspended billing status, potentially resulting in outside account collections. Partner with our billing centers to ensure that patient accounts are updated and all information is on file in order to be able to process the claim. This is not a medical billing position.

*** Please note this is a Work From Home role. However, candidates must be located in the Phoenix, AZ or Jackson, TN areas. ***

This is a full-time, direct hire, benefited position and is NOT through an agency. Typical work hours for this role are Monday – Friday, 8:30AM – 5:00PM, with an opportunity for over-time per business need.

As a Suspended Billing Rep you will…
* Follow-up on outstanding Certificates of Medical Necessity (CMN), Letters of Medical Necessity (LMN), prescriptions, renewals, expiring authorizations and other missing medical documentation to ensure that a patient’s account does not go into a suspended status.
* Enter prescription information into a database once received by a physician and escalate any aged prescriptions to the manager for resolution.
* Update insurance providers when a change to a patient account has occurred and work with the insurance company to obtain new authorizations for service.
* Communicate with patients, physicians and insurance companies to update them on status, orders and missing documentation.

Challenge your healthcare training or current billing knowledge and customer services skills to make a difference in a patient’s life by ensuring all supporting documentation has been completed and submitted to insurance companies for proper processing and payment. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement.

Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.

Required Qualifications
* Minimum 1 year experience medical billing or collections work or experience working with accounts payable (A/P) or accounts receivable (A/R).
* Experience working in a customer service environment.
* Experience working in a healthcare environment.
* Experience working in Microsoft Office, specifically Excel, Outlook and Word.

Preferred Qualifications
* Strong data entry skills; typing speed of 50+ WPM (words per minute).
* Home infusion, enteral or durable medical equipment (DME) experience.
* Call center experience.

Education
Verifiable High School diploma or GED is required.

APPLY HERE

Human Resources Generalist

Overview

At Grow Financial Federal Credit Union, we believe in service—to our 200,000+ members, 550+ team members and local communities. We know happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. (Especially the fun part!) We’re not just your average bank. Yes, our work is serious, but we don’t take ourselves too seriously. Consistently named a Top Workplace by the Tampa Bay Times and a Great Place to Work among 100 Best Medium Workplaces by FORTUNE Magazine®, we cultivate a diverse, collaborative work environment where you can grow personally and professionally. In fact, 94% of our team members say Grow is a great place to work. And the most common word they use to describe the Grow culture? Family.

Some of our Benefits/Perks:

  • $500 Sign on Bonus!
  • Remote/Work From Home
  • Medical/Dental/Vision Insurance
  • Employee discount on loans Team members qualify for a discount on consumer and mortgage loans.
  • Tuition Reimbursement of up to $3,500 per year for full-time team members.
  • Paid Time Off 15 days/year & over 10 Paid Holidays
  • Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
  • Retirement Benefits (401K) Grow matches up to 8% for team members.
  • Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

Responsibilities

The HR Generalist provides human resources support to leaders and team members, covering the following areas: benefits administration, employee relations, training, performance management, policy implementation, recruitment, onboarding, affirmative action and employment law compliance. Ensures consistent application of policies and procedures. Serve as a liaison between team members, HR Management and outside organizations.

  • Assist team members with questions regarding HR policies, procedures and benefits. Ensure compliance with all organizational HR policies and procedures.
  • Manage FMLA & leave-of-absence process ensuring all timelines, required documentation and notifications are complete and accurate.
  • Partner with management regarding employee relations issues, performance appraisals, disciplinary actions and terminations. Provide support, coaching and resolution in these areas.
  • Assist in the administration of benefits including open enrollment, qualifying events, COBRA and facilitating benefits orientation.
  • Design and facilitate HR training related courses in partnership with Sr. HR Generalist and the People Development Group.
  • Provide recruiting support to include posting positions, reviewing applications, pre-screening applicants, scheduling interviews for hiring managers and presenting offers of employment.
  • Manage new hire onboarding process through ATS including coordinating employment offer letters, pre-employment screenings, new hire paperwork and related employment verification documents.
  • Conduct employee investigations review disciplinary and termination requests. Present recommended action(s) to HR Manager and/or AVP HR. Attend employee disciplinary meetings and terminations as needed.
  • Manage off boarding process including receiving letters of resignation, conducting exit interviews, preparation of benefit related documents and notifying appropriate internal departments.
  • Maintain employment records to include I-9 and personnel files
  • Prepare notice of injury forms and file workers compensation claims. Maintain OSHA audit information.
  • Maintain compliance with federal, state, and local employment laws and regulations

Qualifications

REQUIRED SKILLS/EXPERIENCE:

  • Bachelor’s Degree from an accredited college or university required.
  • Minimum three (3) years of Human Resources experience is required. Requires knowledge of FMLA, COBRA, HIPPA and ADA regulations. 
  • PHR/SHRM-CP or SPHR/SHRM-SCP certification required.
  • Experience within HRIS and ATS systems strongly preferred.
  • Working knowledge of PC, including Word, Excel, Power Point and/or Windows, is required.
  • Ability to exercise independent judgment, prioritize work, and maintain confidentiality required.

PHYSICAL DEMANDS

  • Must be able to sit for extended periods of time.
  • Must be able to read, write, speak and type English.
  • Must be able to hear and use a telephone.
  • Use of computer requires repetitive keystrokes

WORK ENVIRONMENT

  • Remote/Work From Home
  • Sedentary role

APPLY HERE

Customer Support (Independent Contractor, Part-Time)

We are looking to add a Customer Support Associate to our team – someone who loves delighting customers while solving complex issues. This position is a part-time contracting role. There are no set working hours, so you can log in whenever works best for you. We anticipate having 3-4 hours of work/day, 20 hours/week maximum.

Key responsibilities:

  • Proactively and reactively handle urgent customer issues by email, respond to and triage customer feedback.
  • Work with a diverse customer base on an ongoing basis, guiding, troubleshooting and filing bugs as they arise, consulting customers of solutions and best practices
  • Identify trends of customer issues that arise
  • Continually improve on Support performance metrics

Who are you? You:

  • handle stressful customer interactions with thoughtfulness and ease
  • are all about the details
  • have experience working with other Martech/Salestech solutions
  • prioritize tasks based on urgency and importance
  • are familiar with Zendesk (automations, routing, guides, user permissions, etc) and working with SLAs   
  • are comfortable in ambiguity and can work independently
  • are a self-sufficient problem-solver and always put customers first
  • have excellent communication skills
  • are highly accountable

Clearbit ValuesCare (Give a shit)Empathize with customers. Take the time to understand their frustrations, needs, and desires.Craft (Master it)Own your craft. Never stop learning and improving.Team (Work together)Teamwork makes the dream work. Fill gaps. There’s no such thing as “it’s not my job.”Truth (Say it)Be upfront and candid. Say it like it is. Hold yourself and others accountable.Initiative (Be resourceful)Don’t wait for permission. Figure it out — or figure out who can.Fun (Have it)Don’t take yourself too seriously — life is short.
Clearbit is an equal opportunity employer. We value and celebrate how you identify, who you love, the color of your skin, your age (at heart and on paper), the gods you do or don’t believe in, and every other belief and characteristic that make you YOU. The more inclusive we are, the better we — and our work — will be.

APPLY FOR THIS JOB

Video Tutorials Creator

We’re looking for a Video Tutorials Creator. In this role, you will be responsible for creating educational videos that feature you as the instructor. This includes tutorials, webinars, and short videos (for ads).

This position is fully remote. You can create videos from anywhere in the world as long as you can ensure clear audio and high-quality videos.

What we expect from you

  • Experience in a similar role or personal project where creating video and screen recordings was your main responsibility
  • General understanding of all aspects of production — shooting, editing, lighting, audio, styling and set decorating
  • Comfortable working in front of a camera
  • Experience working with pCloud, Google Cloud, Dropbox or equivalent file-sharing platforms
  • Experience or general interest in the email marketing industry
  • Self-motivated attitude
  • Experience in creating videos for YouTube and other Social Media platforms is a plus
  • Experience using video editing software DaVinci Resolve and Final Cut Pro X (is a big plus)
  • Proficient with Mac OS
  • Excellent verbal and written English communication skills
  • Ability to work with teams across multiple time zones and countries
  • Available to work full time (40 hours per week)

What we offer

  • Salary: $30,000-$54,000 (gross)
  • Remote-first culture with the team working remotely from all over the world
  • Company-paid retreats that we call workations. The whole company gathers once a year for a week in an exotic location to work, learn and have fun together
  • Team meet-up once a year – you and your team will get a budget to meet and bond in a location of your choice
  • Generous vacation policy. Take time off when you need it. We trust you! → Four weeks of vacation. We encourage you to unplug and recharge!
  • Annual benefits, which include a budget for home office setup, personal development, leisure trips, etc.
  • MacBook and other tools that’ll help you to do your job efficiently
  • Check the full list of our awesome benefits here

Interested?

Don’t send us a CV. We like to do things differently. Instead, here is how we would like you to apply:

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Get a MailerLite account

If you don’t have it yet, you can sign up for free here. Read here how to create an account.

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Create a newsletter about YOU

In your MailerLite account, go to “Campaigns” and create a newsletter that answers the questions below.

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Send the newsletter to apply for the job

Send the newsletter or just the preview URL to [email protected].

You’ll find this URL in the editor under “Preview and test” and then “Preview mode.”

Things we want to see in your newsletter:

  • The title of this role in your email subject line
  • A short video where you cover:
    • How you heard about this job
    • Your remote work experience
    • Previous companies you worked for, your role, and projects you worked on
    • Your description of a project or product that you loved working on and why
    • Why you want to join our team and work with MailerLite
  • Links to your YouTube channel or any other relevant social media platforms and online pages that show your work
  • Expected salary

APPLY HERE

Partner Success Associate

eHealth is looking for a high-potential individual to join our Partner Development Team as a Partner Success Associate (PSA). The PSA plays a key role in supporting our strategic partnerships by assisting Partner Success Managers with day-to-day operations and identifying areas for growth and optimization. As a PSA, you will work closely with core cross-functional teams to manage product integrations and marketing campaigns as well as leverage data to make decisions. The ideal candidate is a self-starter that enjoys a fast-paced, performance-driven culture, has natural interpersonal skills, works well in a team, and has a background in project management. They are also detail-oriented and have strong written and oral communications skills. 
 

Primary Responsibilities:

  • Maintain accurate Partner program documentation: Utilize internal systems and tools to ensure flawless management of Partner programs including, but not limited to, support of marketing campaigns, product implementations, presentation creation, partner payment processes, partner reporting, and compliance reviews. 
  • Enter data related to Partner program setup and campaign performance.
  • Coordinate and QA Partner co-branded websites, Partner-branded phone messaging, and other Partner program customizations.
  • Set up, document, and optimize new processes and procedures as needed.
  • Manage timelines for Partner programs and communicate changes to internal and external stakeholders to ensure a seamless program launch.
  • Provide impeccable customer service and dependable follow-through for both internal and external stakeholders.
  • Assist the Partner Success Managers with Partner-related issues and communicate progress until resolution.  
  • Generate and deliver ad hoc reports.
  • Contribute to a positive work environment and help build a cohesive and collaborative work environment.
     

Basic Qualifications:

  • Bachelor’s degree     
  • Excellent with high-volume, detailed data entry and program documentation.
  • 2+ years’ experience working on a partner success, customer success, or client services team is a plus.
  • Experience using MS Office products (Word, PPT, Excel) including basic knowledge of Excel formulas.
     

 Preferred Qualifications:  

  • Prior experience with: Salesforce, JIRA/Confluence, Tableau, Looker, Coupa, Wiki, IronClad.
  • Tech-savviness: able to learn, navigate, and use assorted platforms and troubleshoot if complications arise.
  • Ability to work efficiently in a fast-paced environment including time management and prioritization of tasks.
  • Tenacity to exceed quarterly/annual projects.
  • Excellent written and verbal communication skills including knowledge of email etiquette.
  • Highly organized with unwavering attention to detail.
  • Ability to collaborate and successfully work across a large matrixed organization.
  • Prefers a highly-collaborative, team-oriented work environment.

APPLY HERE

Temporary Data Entry Associate

Please make sure to attach both a resume and cover letter to complete your application.

Summary:

The ASPCA’s Relocation & Placement team is looking for a Temporary Data Entry Associate to prepare data for analysis for a research project. The work involves entering data from various sources including software programs, Excel and other file types and putting the data into one pre-determined format.  Training in how to utilize software data for data entry will be provided by members of the project team. This position works primarily with Relocation & Placement and Strategy and Research staff and is limited to data entry.

This is remote-based position that can be performed from a home office anywhere in the country. It is preferred candidates are available to work at least 20 hours per week, but we will work with finalists to establish a schedule for both parties. The expected length of this commitment is 5-10 weeks.

Responsibilities:

Responsibilities will include, but are not limited to:

  • Enter, compile and organize data so it can be forwarded to project team for analysis.
  • Clean and edit data for analysis.
  • Adjust data entry process when needed determined by project team
  • Provide needed data and information on project status and results to project team on a routine basis.
  • Provide feedback to project team on data quality and consistency

Education and Experience:

  • High School diploma or equivalent required; Associate Degree or higher preferred
  • Must have 2-3 years of professional work experience in data entry and quality assurance of data

Additional Information:

  • This position is remote
  • Flexible days and times – at least 20 hrs per week preferred
  • 5-10 week commitment

Qualifications:Ability to work remotely and collaborate with team that also works remotely, Familiarity with veterinary medicine terminology a plus but not required, Must be exceptionally detail oriented, Must be self-guided individual, requiring minimal supervision, Proficient in Excel and word processing, Solid computer skills required

Language:English (Required)

Education and Work Experience:High School Diploma (Required)Fear Free certified or obtained within 60 days of employment, Personal, volunteer or professional experience handling cats preferred but not required

APPLY HERE

AR/Collections Clerk

We’re now looking for the new members of the Talkdesk family – those ambitious, driven, and collaborative individuals who thrive in a fast-paced environment and will push us to do even greater things together. If you are a world-class AR & Collections Specialist and would like to help us shape the future of Talkdesk, come along with us on our journey – your dream job is waiting!

Responsibilities

  • Provides reporting on DSO, collections, reserves and other metrics to management weekly and ensures cash forecast targets are met
  • Key liaison for:
    • Cash Management: FCF forecasting collections insight
    • Invoicing: Error resolution, credit reductions, and short pay elimination  Performs analysis of collection practices and policies and develops recommendations
  • Actively participate in monthly and quarterly close activities including the completion of AR related Balance Sheet Reconciliations
  • Work with teams on process improvement initiatives
  • Participates in policy and strategy development
  • Exercises independent judgment and discretion in matters of significance
  • Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution
  • Negotiate payment programs with delinquent customers
  • Maintains and keeps organized and accessible all company credit collection documentation

Qualifications

  • 3+ years of direct corporate collections and\or AR experience
  • Knowledge of billing and collections procedures
  • Exceptional organizational and analytical skills.
  • Strong communication and interpersonal skills.
  • Must have excellent negotiation and problem-solving skills
  • Proficient in Excel
  • Experience working with ERP Systems, NetSuite is a plus
  • Ability to work accurately and efficiently under tight deadlines
  • Effective time management; and ability to learn and maintain confidentiality.

APPLY HERE

REMOTE DATA ENTRY SPECIALIST

We are looking to hire a dynamic remote data entry specialist to join our company’s administrative department. In this role, you’ll be responsible for entering client information into our electronic storage system, updating existing entries, and organizing hard copies of information appropriately.

To ensure success as a remote data entry specialist, you should display impeccable organizational skills and experience working with a variety of databases. Ultimately, a top-notch data entry specialist should have a razor-sharp eye for detail and excellent knowledge of data management.

Data Entry Specialist Responsibilities:

  • Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
  • Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
  • Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
  • Establishing data entry standards by continually updating filing systems to improve data quality.
  • Addressing data inconsistencies by working with administrative staff to locate missing data.
  • Attending to data queries and reporting any major data errors to management.
  • Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.

Requirements

  • A high school diploma or GED.
  • At least 1 year of experience working as a data entry specialist.
  • Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management.
  • Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
  • Good communication skills and the ability to collaborate with staff members.
  • Solid time management skills and the ability to prioritize tasks.
  • Excellent typing skills and experience working with Windows, Microsoft Office, and Google Suite.

APPLY HERE

Production Support Specialist (Remote)

As Netflix continues to develop unique original content and build the world’s most technology-driven studio, the drive to innovate around solutions, logistics, scheduling, and software grows. Simply put, our goal is to provide our production and media partners with tools superior to anything else out there, and support the effort to create the most productive and creative studio the world has ever seen. As a Netflix Production Support Specialist, you will play a critical role by providing remote technical support to a user base of internal Netflix employees, production, and media partners utilizing our Netflix Studio technology and applications. You’ll do this as a part of a global support team for our Studio technology. The NPS team ensures an exceptional experience for our users by providing remote support to critical production and media software while providing insight back to studio product teams to solve challenges with our technology as an advocate for the users that they support.  Your top priorities will be managing technical issues, research, documentation, business to business relationships, analyze trends and the impact of these issues with the ultimate goal of driving improvements in the Netflix Studio applications and overall user  experience.

What you will be doing:

  • You will be a part of the global Netflix Production Support team that provides user facing Tier 1 remote technical troubleshooting for our Studio Technology. 
  • You will contribute to our overall working environment and culture, where expressing your thoughts and sharing your feedback is a part of your every day.
  • You will contribute to a growing, diverse and inclusive culture by encouraging an open minded and supportive environment 
  • You will receive incoming support request emails/tickets, chats, and phone contacts from our Studio technology users.
  • You will be focused on ensuring a high level of support is maintained for our users and continuously look for improvements to the support experience.
  • You will participate in and own daily support work and projects, including knowledge base content updates, bug triage and prioritization, user facing outage management, and escalation of issues to our 2nd tier of support.
  • You will collaborate with your colleagues in a global setting, partnering with our other offices to share ideas and feedback to ensure our operational alignment, support, documentation, and research is of the highest calibre 
  • You will work with key stakeholders from various departments maintaining alignment and effectively partnering towards common goals and initiatives
  • You will compose feature request/bug reporting documentation as well as creating reports on current issues impacting our users and products
  • You will seek to expose user friction and reliability concerns within the products and processes that also drive pain for our production teams

Who you are:

  • You have a strong background and at least 3+ years of experience in a technical troubleshooting, research, documentation and/or support engineer role; documenting the users experience and determining the root cause of technical issues. Experience and knowledge of film production and or post production is a plus.
  • You have experience supporting micro services, Enterprise Level Google Suite and Admin, Cloud, SaaS, and/or SSO based software.
  • You have a comprehension of codecs and data transfer protocols with knowledge of digital file specs and size formats.
  • You have experience working with software support tools such as Zendesk, JIRA, and Confluence or similar products.
  • You have knowledge or experience supporting users of software such as Aspera, Nuke, Shotgun, Flix, Maya or other media and animation products would be a strong plus.
  • You have the ability to analyze and document trends in our support and data to assess the priority and impact of issues. 
  • You are always on the lookout for opportunities to improve our operations, user experiences, and deliver cohesive ideas around innovative support strategies and application design considerations.
  • You have strong communication skills to partner with technical and non-technical stakeholders effectively in a remote environment and are are proficient with phone, email, and computer-based support solutions
  • You love to create and define new support solutions, offer highly effective solutions to their problems, cut out complexity, and get teams back to being productive.
  • You thrive in an innovative culture where autonomy is necessary, and strong collaboration is paramount.
  • You have fluency in English; and at least one other language is a plus, ideally Spanish, French, Korean or Japanese. 
  • You have the flexibility to work evening and weekend shifts, at times

APPLY HERE

Quality Control Specialist- Data Entry- work from home

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life-cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

Job Type: Full-time $14.00 per hour

Pay: $14.00 per hour

APPY HERE

Remote Pharmacy Data Entry Tech

Overview

Symbria Rx Services is seeking a Remote Data Entry Tech to add to our growing team at our Woodridge Pharmacy!

Responsibilities

This position will enter prescription orders and other patient information in an efficient, productive and accurate manner.

  • Contact physician’s office as needed for refill authorization.
  • Contact client for verification of orders as needed.
  • Prepare audit sheets.
  • Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

  • High School diploma or general education degree (GED).
  • Pharmacy Technician license and Certification (CPhT) as per state requirements.
  • Must currently live in a state Symbria Rx Services is licensed in (IL, MO, OH, and PA).
  • Long-term care pharmacy data entry experience required.
  • Frameworks and DocuTraks experience required.

Why work for us?

We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

  • Medical, Dental, and Vision Insurance
  • Short/long Term Disability Insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Programs
  • Paid Time Off (PTO) and Tuition/CEU Reimbursement

Data Entry Specialist

Supervisor: Donor Relations Manager

Location: Warren, MI (at the office once per week, the rest can be at home)

Hours: Part-time, 16-24 hours/week, flexible hours per day and days of the week

Responsibilities:

  • Enter business/foundation prospects and benefits for donors into our online CRM system (Sumac – will train you)
  • Learn and understand how to build and clean-up sections in our CRM
  • Document, verify accuracy, and update contacts in our CRM
  • Update proposals and create sponsor invoices in MS Word
  • Track event registrations
  • Create surveys in MS Forms (will train)
  • Create and update projects and timelines in MS Planner (will train)
  • Enter data into MS Excel and online evaluation system
  • Create and update spreadsheets to aid in tracking information
  • Use the mail merge function in MS Word to create labels, letters, and emails
  • Other duties as needed

Applicants Should Have These Qualities:

  • CRM OR DATABASE EXPERIENCE: Using or managing an online CRM is preferred.
  • DATA ENTRY: You love data entry, organizing information, and creating spreadsheets!
  • DETAIL: You understand that “the devil is in the details” and meticulously pay attention to detail.
  • DIRECTION: You can take and follow direction, and when needed, give direction to others.
  • DIVERSITY: You are committed to diversity and embrace a personal approach that values and respects differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic circumstances.
  • EXCELLENCE: You are reliable and care about your work. You give 100% effort and strive to always do better.
  • FUN: You know that it’s important to get your work done and meet your goals, but you also know how to have fun along the way.
  • GOALS: You are a goal setter who eagerly works to accomplish them, completely and on time.
  • INITIATIVE: When you see a problem, you solve it. When you see an opportunity, you go for it. You don’t wait for others or try to avoid responsibility. You take the lead and own your projects and tasks.
  • LOYALTY: You show appropriate discretion around confidentiality, decisions are for the good of the organization and not the individual.
  • MICROSOFT OFFICE: You have good experience and know how to use basic Microsoft applications, like Word, Excel (sums, sort, filter), and PowerPoint. It’s an added bonus if you know MS Planner and MS Forms.
  • ORGANIZED: You keep yourself and your work organized.
  • POSITIVE ATTITUDE: You focus on the positive and avoid the negative and present yourself as such.
  • PROFESSIONALISM: You always demonstrate a very high professional demeanor, even under pressure.
  • PROJECT MANAGER: You prioritize your work and can manage multiple projects at one time, completing your work on or before the deadline.
  • QUESTIONS: You aren’t afraid to ask questions or be asked questions.
  • RELATIONSHIP FOCUSED: You want camaraderie with your co-workers. You are pleasant and helpful with stakeholders and get along well with others.
  • SELF STARTER: Able to take initiative and work independently on projects
  • STUDENT FOCUSED: You are passionate about our mission and care about impacting our students.
  • TEAMWORK: You jump in and help co-workers, give input without putting others down, and praise others.

Experience: This position requires 1-2 years of experience working/volunteering in an office setting. Experience with data entry preferred.

Apply: Submit your resume to [email protected]. In your email, please note your desired pay rate or range – be specific and do not say that you are “negotiable.” Put your full name in the email subject line.

Questions: Send any questions you have to [email protected]. Do not directly contact staff members regarding this position.

Data Entry Associate

Overview

Are you detail-oriented and great with technology and typing? This may be the position for you!

ExamWorks is looking for a Data Entry Associate to join the team! You are preferably in the Redding, CA area and are available to work Monday-Friday 8am-5pm PST. Please note, if you are located in the Redding, CA area you will need to eventually work in the office. If you are not located in that area, this position will remain 100% work from home.

The Data Entry Associate is responsible to gather, prepare and enter alphabetic and numeric data from various source documents into the appropriate computer system for storage, processing and data management purposes.

Responsibilities

  • Gathers, organizes and prepares source documents for data entry into the appropriate system database
  • Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
  • Enters both alphabetic and numeric data from source documents into the proper system database
  • Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications
  • Routinely secures information by completing database backup daily
  • Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required
  • Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations

Qualifications

EDUCATION AND/OR EXPERIENCE 

  • High school diploma or equivalent required
  • A minimum of 6 months related experience; or equivalent combination of training and experience required
  • Experience working in a medical setting preferred
  • Prior data entry experience preferred

QUALIFICATIONS 

  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
  • Must be a qualified typist with a minimum of 40 W.P.M.
  • Ability to follow instructions and respond to managements’ directions accurately
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to work independently, prioritize work activities and use time efficiently
  • Must be able to maintain confidentiality

APPLY HERE

Sr Recruiting Coordinator

BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists to bring evidence-based learning to professionals everywhere. We’re already transforming the way companies approach talent development at high-performing organizations like Airbnb, Genentech, Mars, LinkedIn, and Workday. Let’s build together! 

BetterUp is looking for a Sr Recruiting Coordinator to join our amazing recruiting team. No two days are the same and we need an agile, creative, problem-solver to support our Recruiters and Hiring Managers in scheduling and coordinating interviews. Helping to design and deliver a stellar candidate experience, you will have your hands in the recruiting process, and drive projects and programs to uplevel the way we hire here at BetterUp. You will have exposure across the entire organization, and it’s a great stepping stone to becoming a future Sourcer or Recruiter. 

Responsibilities:

  • Schedule all interviews and debrief sessions including phone screens, video screens, and remote onsite interviews
  • Respond to candidate e-mails or scheduling tasks within 24 hours
  • Manage all candidate questions and concerns with a sense of urgency, empathy, and quality “customer experience” 
  • Work closely with Recruiters to craft and deliver an amazing standard for candidate experience
  • Create and manage templates and processes using our ATS (Greenhouse)
  • Own Greenhouse analytics and reporting

If you have some or all of the following, please apply:

  • Positive attitude and curiosity to grow and learn 
  • Experience at a high growth start-up highly desired, but not required
  • Empathy and care about people to ensure a great candidate experience
  • Meticulous attention to detail
  • Process driven and always looking to make improvements
  • Comfortable with ambiguity and balancing multiple priorities
  • Incredibly organized, switching between several tasks
  • Some experience in recruiting or HR coordination highly desirable, but not required
  • Experience using an Applicant Tracking Systems (Greenhouse preferred) desired, but not required
     

APPLY HERE

Executive Assistant

We are looking for an Executive Assistant to support Assures’ EVP/GM and the other Executive level-leaders. Acting as the point of contact among executives, employees, clients and other external partners, you will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, taking minutes, and other organizational tasks. To do this role properly you should have a detailed understanding of the full Microsoft Office suite and G-suite, be extremely efficient, have a desire to work in a fast paced environment and have experience as an executive or administrative assistant in the past.

Ultimately, you will contribute to our mission by empowering the efficiency of our business with personalized and timely support.


Responsibilities:

  • Manage the Executives’ calendar – organize and schedule appointments both professional and personal.
  • Manage the Executives’ email – screen, triage, and respond as appropriate.
  • Manage the Executives’ travel – research, plan, and arrange professional and occasionally personal travel
  • Arrange and coordinate internal and external meetings and take detailed notes and action items.
  • Write and distribute email and other correspondence with internal and external executives and staff with the utmost professionalism
  • Assist in the preparation of regularly scheduled reports, including those for meeting bios, travel itineraries, etc.
  • Create and revise systems and procedures for record-keeping systems, contact lists, and office operating practices
  • Efficiently schedule and coordinate meetings, appointments, and travel arrangements for Presidents, both professional and personal
  • Prepare intelligence and background information for Executives prior to meetings.
  • Plan and/or organize events or presentations (both internal and external) on behalf of the Executives including conferences, workshops, fireside chats, interviews, etc.
  • Organize all aspects of Executives’ professional and personal lives to facilitate maximum efficiency and productivity of the Presidents
  • Additional duties as needed to ensure Executives are able to effectively lead and manage

Requirements

  • Proven experience as an Executive Assistant or Office Admin Assistant.
  • Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
  • Maintain professional and technical knowledge, including MS Office, Google Suite , office management systems and procedures, relevant software, operation of standard office equipment.
  • Excellent time management skills and the ability to prioritize tasks.
  • Critical attention to detail and creative problem solving skills.
  • Excellent interpersonal communication skills, both written and oral.
  • Strong organizational skills with the ability to multitask.
  • Outstanding degree of confidentiality and discretion.

APPLY HERE

Executive Assistant (Remote – US)

OVERVIEW
We are looking for an Executive Assistant to be an integral part of supporting our leadership team. This person will ultimately contribute to the efficiency of our business by providing personalized and timely support to executive members so they can focus on their business. Tasks will vary from administrative support to planning divisional meetings and events. This position must be committed to completing a wide variety of tasks independently with strong attention to detail, accuracy and follow-through. 

What You Will Do

  • Provide resourceful administrative support to the CRO, VP, Engineering & Architecture and other senior team members with demonstrated ability to accomplish goals and meet deadlines in a fast paced environment. 
  • Provide calendar management by prioritizing inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure an efficient and effective day-to-day engagements. 
  • Primary point of contact for internal and external inquiries and requests for meetings, arrange and handle logistics for meetings and events; draft agendas; develop, compile (if applicable) and distribute presentations materials. 
  • Create a high level of trust and confidence acting with the utmost professionalism and discretion over the phone, through written communication and in person to accomplish requests and achieve goals. 
  • Possess a level of detail and accuracy, drive for results, and have the ability to anticipate business needs before requested. 
  • Establish working relationships with key stakeholders

Who You Are

  • Must be a progressive learner, organized and professional. 
  • Ability to multitask with shifting priorities in a fast paced environment
  • Loves to work autonomously in a remote work environment
  • Forward planner, understand the priorities and how to spend your time
  • Can solve problems with little information
  • Excellent oral and written communication skills required
  • Must be flexible, resourceful and demonstrate time management skills
  • Confidential partner
  • Super power soft skills
  • 3+ years of supporting C-level
  • Highly proficient in G Suite (Gmail, Calendar, Drive)
  • Nice to haves: zoom savvy and event planning

TOTAL COMPENSATION
Automox aims to be an employer of choice and we know that means offering a comprehensive compensation package to support our employees. Our packages include base salary, bonus, equity, and benefits for all full time permanent employees.
Benefits: -Healthcare options through Cigna and Guardian including Medical, Dental, Vision, Basic Life insurance, Voluntary Life Insurance, Basic STD & LTD, HSA, FSA, 401(k) and more. Automox has a generous employer contribution towards all health plans with low premiums for all employees.  -Parental Benefits: Adoption benefits, Parental leave-Time off: We have a flexible PTO policy with an additional 9 paid holidays.-Perks: Monthly internet and wellness stipend, money to set up your home office, and no commute.
Salary:-Our salary ranges are based on national averages and are determined based on the level of the position we are hiring for. We start at the midpoint of the range and move up or down from there based on a person’s skills, experience, and location all which impact where someone might come in on the range.$60,000 – $67,500 – $70,000 / year

APPLY HERE

QA Document Control Specialist

About the Role

The QA Document Control specialist will focus on maintaining overall document control structure within Happify’s quality management system. Responsible for the implementation, management and maintenance of the document management system in accordance with the Quality System and relevant regulatory requirements. Perform quality assurance duties under limited supervision. Works in accordance with Company Standard Operating Procedures (SOP). #LI-REMOTE

Responsibilities

  • Provide general support for the overall Quality Management System.
  • Create and modify user accounts and administer training programs in eQMS according to established procedures.
  • Provide end user training on eQMS and other systems within the scope of job responsibilities.
  • Coordinate document reviews and approvals to meet project timelines.
  • Ensure documents meet formatting and template requirements.
  • Compile metrics for document control to identify areas for quality system improvements.
  • Perform administrative tasks to maintain the document management system.
  • Coordinate Change activities/Change Orders such as the revision of product specifications, documents, etc.
  • Provide documentation support during client audits and regulatory inspections.
  • Author or revise SOPs related to document control, as needed.
  • Generate and distribute meeting minutes for routine quality system meetings.
  • Assists with the improvement of quality compliance by identifying recurring issues and trends.
  • Manage incoming requests to the QA department by resolving independently or elevating to senior QA personnel.
  • Finalize and publish working documents like SOPs, forms/templates etc.
  • Support internal and external audits and inspections.

Qualifications

  • A bachelor’s degree and a minimum of 3 years of relevant Document Control experience in a regulated industry.
  • FDA and ISO 13485 experience required. 
  • Ability to take direction, work independently, manage time, and effectively interact with various groups and personnel.
  • Experience with eQMS system and GMP documentation.
  • Strong skills with common computer software such as Microsoft Office (Word, Excel, PowerPoint).

Happify values candidates with different backgrounds, experiences, and perspectives. We do not discriminate based upon ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, or veteran status. We’re committed to building a company that is an inclusive environment for all.

There have been cases of scams targeting candidates by individuals pretending to work at Happify. We will never ask you to share financial information to participate in our recruiting process. If you suspect that you’ve been contacted by a scammer, please consider filing a report with law enforcement. If you’d like to verify an email you received from Happify, please write us at [email protected].

APPLY HERE

Financial Services Specialist – Work From Home – Colorado

Job Description

You will be hired as a Tier-1 Financial Service Specialist, which is one of our most critical roles – part problem solver, part decision maker. The ideal Financial Service Specialist is caring, compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day.

Hours of Operation: 5:00am-12am (midnight) MST Shifts: Full-time positions available, times will vary upon business need. Schedule flexibility is required and expected.

Pay: $17.00-$18.50/hour based on experience, with additional incentives in Tier 2

Training: Must successfully complete and graduate a paid training program.

Location: This position will be remote (work from home) and you must reside in Colorado. 

A day in the life…

  • Enter, review and determine new account applications from multiple channels: stores, online and/or customers responding to promotional invitations
  • Process, review register referrals, Nordstrom.com transactions and credit line increase requests
  • Answer complex inbound account inquiries by applying advanced knowledge of Visa, Retail, Corporate Card, Debit and Gift Card products.
  • Answer and resolve basic inbound and escalated customer, store and helpline calls.
  • Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues and other online related questions
  • Perform other duties as assigned

You own this if you have…

  • High school, GED or vocational school diploma required
  • 1+ years of experience in customer service
  • Ability to independently apply strong analytical, problem-solving and decision making-skills.
  • Ability to communicate clearly and professionally with customers and co-workers.
  • Strong computer proficiency, including Microsoft Word, Excel and Outlook
  • Ability to work a flexible schedule based on department needs, including nights and weekends

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

APPLY HERE

BIlling Specialist

ABOUT THE POSITION

OCU is seeking an experienced Billing Specialist to lead the insurance billing processes for our school- and community- based behavioral health clinical services. The Billing Specialist is responsible for preparing and submitting timely and accurate insurance claims to third party payers and is responsible for appropriate follow up on all accounts pending payment from government and third-party payers. The Billing Specialist supports the implementation of payer regulations, ensuring compliance with regulatory requirements, and verifying payments and adjustments are appropriately applied to accounts based on government, contract, or other regulations or agreements. The Billing Specialist reports to the Director of Finance. This is a part-time, virtual position, with occasional trips to the office. 


RESPONSIBILITIES INCLUDE:

  • Prepare and electronically submit clean claims to various insurance companies.
  • Research any paid claims not consistent with the original claim, make any corrections and necessary updates and appropriate adjustment documentation.
  • Process any updated information for claims to ensure timely payment. 
  • Research each denied claim and re-bill accordingly.
  • Post payments to the client’s accounts and ensure appropriate allocation.
  • Complete monthly billing reports.
  • Retrieve missing intake information.
  • Update client benefit, demographic, and insurance information as needed.
  • Review and post denials to accounts to ensure accurate payment status and account activity.
  • Monitor aging reports and take necessary actions to guarantee payments of claims.
  • Review accounts and make phone calls to assigned insurance groups for insurance follow-up to determine claim adjudication.
  • Identify payments or adjustments that require review by insurance companies. Take necessary actions (i.e., send letters, initiate phone calls, or obtain medical records) to prepare a review to send to the insurance company. Track the account until the correction is made.
  • Assure compliance with applicable billing laws and regulations to maximize cash receipts.
  • Contact insurance carriers regarding non-payments and/or improper payment on claims.
  • Identify problem accounts with payers; investigate and correct errors, follow-up on missing account information, and resolve past-due accounts.
  • Prepare reports to identify and resolve accounts receivable.
  • Prepare, review, and send client statements.
  • Answer inquiries by phone regarding past-due accounts and insurance guidelines; research incorrect addresses for past-due accounts.
  • Assist with negotiating insurance contracts.
  • Responsible for reading and understanding various types of Explanation of Benefits.
  • Keep the supervisor informed of areas of concern and identified problems.
  • Assist with annual financial audit.
  • Maintain strict confidentiality regarding confidential conversations, documents, and files.
  • Participate in educational activities and attend monthly staff meetings.
  • Adhere to all HIPAA guidelines/regulations.
  • Perform other duties as assigned.


QUALIFICATIONS

  • Three (3) years experience in medical insurance billing
  • Advanced knowledge of behavioral health codes
  • Extensive knowledge of official coding conventions and rules
  • Completion of program in medical billing or certification program preferred
  • Thorough knowledge of coding and billing practices, A/R management and insurance requirements
  • Associates degree or higher level of education preferred 
  • Experience with QuickBooks Desktop accounting software
  • Knowledge of insurance collections or claims follow up required
  • Proficiency with Microsoft Excel and/or Google Sheets
  • A commitment to and understanding of One Common Unity’s mission
  • A strong understanding of guidelines related to HIPAA, OIG, compliance, medical coding, billing behaviors and practices
  • Excellent oral, written, and telephone communication
  • Excellent computer skills, including Excel, Microsoft Word, etc.
  • Able to work independently with minimum supervision
  • Able to thrive in a team-oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs
  • Well-organized and highly attentive to detail

Salary Range for this position: $40k – $80k/year ($18-38/hour) based on experience.

APPLY HERE

Cancer Registrar, Full-Time Remote

Overview

Remote Cancer Registrar, Full-Time

Responsibilities

The Cancer Registrar works independently and is responsible for the cancer registry, organizing accreditation process activities for the American College of Surgeons cancer program, patient care evaluations, quality improvement activities, cancer conferences, annual report, and community and professional education programs. Identifies and analyzes the history, diagnosis, treatment, disease status and survival data of cancer patients treated in the organization.

• Prepares and electronically submits required reporting information to the state cancer database.

• Collects data for patient care evaluations, protocol studies and conducting audits.

• Complies with all reporting requests and requirements.

• Abstracts accurately all required cancer related information into the electronic tumor registry system. Coordinates and maintains the long-term follow up process of data collection and input for all tumor registry patients.

• Performs other duties as assigned

APPLY HERE

Data Entry Specialist

Data Entry Specialist – Johnston, Iowa

Salary: $16.00 – $16.00 per Hour

One of our well-respected, Fortune 500 company clients is looking for a Data Entry Specialist to add to their team. If you have strong data entry skills with a high level of accuracy, apply now.

Responsibilities:

  • Verify the accuracy and completeness of data submissions and forms
  • Enter data into the appropriate system or processes forms according to standard procedures
  • Receive, research, and interpret documentation for the purpose of completing transactions
  • Contact customers outside of the work area and receive incoming inquiries
  • Resolve technical and complex problems within the field of expertise

Requirements:

  • Remote work capability (high-speed internet and dedicated workspace)
  • Strong computer skills, especially Excel
  • Previous experience with data entry

Hours:

  • 8:00AM – 5:00PM
  • Monday – Friday

Interested and qualified candidates can contact Molly McMahon at (515) 225-7000 or email her at [email protected]

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group’s benefits or contact your Palmer Group representative to learn more. 

Job Ref: JOB-31570

APPLY HERE

HRIS Specialist

  • CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.Job Details:The Human Resources Information Systems (HRIS) Specialist will help to support and maintain HCM applications and modules in Workday. The HRIS Specialist will report to the HRIS Manager and work to ensure optimal functionality of the Workday system for business operations.Responsibilities
    • Helps to maintain, develop and customize Workday applications and modules
    • Collaborates with the HRIS Manager to identify system improvements and enhancements
    • Provides technical support, troubleshooting and guidance to Workday users
    • Trains Workday users on abilities and best practices
    • Helps to manage access and security settings for Workday users
    • Confirms accuracy and integrity of all data entered and uploaded
    • Prepares reports, graphs and charts for management/business analysis 
    • Works to ensure system compliance with data security and privacy settings
    • Performs other duties as assigned
    Skills & Abilities
    • Knowledge of Workday HCM software and modules
    • Ability to leverage technology to drive HR efficiencies
    • Excellent analytical and problem-solving skills
    • Strong attention to detail and accuracy
    • Ability to manage sensitive information and maintain confidentiality
    • Ability to prioritize, multi-task and meet deadlines
    • Ability to work in a fast-paced, high-growth environment
    • Team player who can work independently and collaboratively
    • Excellent written and verbal communication skills
    Requirements
    • Bachelor’s degree in information technology, human resources management, business administration or a related field
    • 2+ years of HRIS management in Workday
    • Demonstrated proficiency in the Microsoft Suite, Workday and cloud-based software applications
    CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country.

Apply

Associate Searcher

Company Summary

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation – leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights – enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Entry level position.  Works under the guidance of experienced team members on assignments that are more routine in nature.

Essential Functions

  • Conducts title research to compile search packages
  • Compiles, investigates and interprets tax records in order to determine tax liability.  
  • Creates title files, documents all research, and prepares endorsements and supplemental documents. 

Knowledge and Skills/Technology Used

  • Internet navigational skills
  • Data entry/typing skills
  • Proficient MS skill set
  • Verbal and written communication skills
  • After qualification/training period: Basic knowledge of company terminology, search department procedures and tools

Typical Education

  • High School diploma or equivalent

Typical Range of Experience

  • Entry level position

APPLY HERE

Medical Transcriptionist | Medical Transcription Jobs | Urgent Opening Home Based | USA

We, at MedVoice Inc, are experts in our field for a reason. We understand that our top priority lies in offering high-quality services to all our clients. Our deep insight and understanding are precisely what sets us apart from the competition. We employ highly trained and certified staff that is dedicated to delivering our clients the best possible services until they are 100% satisfied with the results.

Come join us and be part of a great team.

Job : Medical Transcriptionist

Responsibilities and Duties

  • Transcribes medical reports using all available technology accurately and in a timely fashion.
  • Reviews reports for completeness against voice files and corrects errors in transcription, grammar, punctuation, and spelling.
  • Corrects omissions or inconsistencies found.
  • Consults reference books and material including the Internet to verify the information before the report is sent with a blank.
  • Achieves and maintains a 99% QA Score.
  • Keeps apprised of any changes in Account Specifics for accounts worked.

Job Features

Job CategoryMedical Transcription
Experience5+ Years
Job IdMVOCT01

Technical Data Analyst

ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign’s customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.
We are currently seeking a Technical Data Analyst to join our Business Analytics team, reporting to the Business Analytics Director. The Technical Data Analyst will be responsible for leveraging data to help answer our organization’s most important questions about our clients and company trajectory and ensuring everyone has the data they need to perform their jobs well. We are looking for a candidate who wants to grow their SQL and analytical skillsets within a high-performing team.

What your day could consist of:

  • Designing metrics that reveal key operational and strategic insights across all business units at ActiveCampaign
  • Building visualizations and reports for stakeholders
  • Leveraging SQL to build complex views which make data access easier for stakeholders of all skills levels
  • Creating user-friendly interfaces for our teams that reveal the most important information quickly and effortlessly
  • Optimizing the execution time and load speed of dashboards used by our customer-facing teams
  • Owning the validation, clean up, and governance of data used by leveraging Looker usage reports to anticipate future behavior and prioritizing the development or crucial building blocks based on the overall impact of the team using the reports

What is needed:

  • Experience answering unstructured business questions
  • Proficiency in Excel, knowledge of BI tools and technologies (e.g., Tableau, SQL, R, Python)
  • Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
  • Willingness to roll up your sleeves and take on whatever tasks necessary to get the job done
  • Willingness to learn new skills on the job
  • 1-2 years experience as an analyst or in an analytics-focused role (preferred)

Perks and benefits:

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

APPLY HERE

People Operations Coordinator

Muck Rack’s People Team is charged with delivering an amazing candidate and employee experience and ensuring our people & talent systems, tools and processes support our evolving people and business needs.

Our People Team is growing to support our company’s rapid growth, and we’re excited to bring on a highly organized, proactive People Operations Coordinator to increase our team’s productivity and impact. Muck Rack’s People Operations Coordinator will support our talent acquisition and human resources team members to deliver an excellent, high-touch candidate and employee experience. 

You might be an ideal candidate for this role if you are looking to grow your career in People Operations, are comfortable working with a wide range of tech tools, and are eager to own the administration of diverse HR systems and processes. You will support our team with recruiting, onboarding/offboarding, culture and employee success initiatives, and general HR. This role reports into our VP, People and will work closely with our People Operations Manager and Talent Acquisition Specialist.

What you’ll do:

Human Resources

  • Create, manage and maintain employee personnel files and ensure all platforms are up to date with correct employee information
  • Prepare documents related to offers, compensation changes, promotions, transfers, employment verifications, leaves of absence, and terminations, etc.
  • Manage 401(k) paperwork and maintain relevant records
  • Oversee hiring documentation verification and compliance trainings 
  • Own device and platform use management 
  • Help create and maintain our People Operations playbook

Recruiting

  • Support with internal and external scheduling (kick off meetings, panel interviews, debriefs, and reference calls)
  • Post new roles in our application tracking system and on external job boards
  • Run the background check process
  • Maintain up-to-date list of locations where we can hire
  • Assist with reviewing resumes and other recruiting tasks as needed

Onboarding/Offboarding

  • Coordinate with People Operations Manager on new hire details and onboarding tasks
  • Ensure computers, accessories, supplies and swag are ordered for all new hires
  • Own the scheduling, coordination, and communication for new hire onboarding and employee offboarding 
  • Ensure employees have access to all necessary tools/systems
  • Keep relevant team members apprised of employee-related updates

Culture & Employee Success

  • Support with the administration of company-wide surveys and review cycles
  • Assist with ad-hoc people operations projects

If the details below describe you, you could be a great fit for this role:

  • 0-1+ year in human resources, recruiting, or a coordinator/administrative role: proven experience with scheduling/calendar management, familiarity using an applicant tracking system (Greenhouse preferred), and clear enthusiasm for candidate experience and team success. We are open to recent graduates with a relevant degree or related internship experience.
  • Excellent communication skills: You’ll be communicating regularly with candidates, new hires, employees, and hiring managers, so strong written communication and highly developed interpersonal skills are essential
  • Detail oriented and meticulous: You’re exceptionally organized, process-oriented and have top-notch project and time management skills; you have the ability to juggle multiple high-priority requests, multi-task, and context switch with ease
  • Tech-savvy and familiar with our tools/systems: You ideally have experience using Google Suite, Dropbox, Slack, and any ATS and pick up on new tools/systems quickly
  • Creative and entrepreneurial: You’re a self starter with a desire to work in a start-up environment, an ability to learn on the fly, and an eagerness to figure out how to do things better 
  • Professionalism: Highly accountable, with good discretion and a strong sense of personal integrity
  • Open and flexible: We’re growing quickly and there will be a lot of opportunity to take on projects and grow within the People Team
  • Preference for working remotely: We’re a distributed team and seek out colleagues who are independent, highly communicative and reliable in a remote environment

Benefits of Working at Muck Rack

  • Fully distributed team, with work-from-home benefits and monthly co-working stipend
  • Competitive salaries, company-wide bonus plan, and equity
  • Generous off-the-grid PTO, including paid parental leave, paid sick/mental health days, learning days, summer Fridays, and more
  • Health, dental and vision insurance (100% paid by employer for individuals) 
  • 401(k) plan with employer contributions
  • Access to OneMedical, 24/7 Virtual Care, an Employee Assistance Program, and a Flexible Spending Account
  • Discounted gym & bike memberships and free Headspace account 
  • Unlimited subscription to Learning & Development platforms
  • Virtual & in-person team bonding opportunities including free lunches, activities, & events
  • Inclusive culture that listens to and welcomes diverse perspectives 
  • Self funded means we have the freedom to build forward-thinking products and put our customers first

Muck Rack encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we’re committed to a fair and consistent interview process.

APPLY HERE

Scheduling Coordinator

Screen Rant is the #1 entertainment website on the web and publishes up-to-the-minute news on blockbuster movies, TV, video games, and comic books. Our team is looking for Scheduling Coordinators to schedule content on our Social Media pages, under the leadership of the Social Media Manager. Please note that this role does not involve writing articles for the website.

Responsibilities may include: 

  • Daily real-time publishing of breaking news (when applicable) 
  • Meme curation and review (35 memes a week) 
    • Identify current/popular memes online and be able to adjust them to a Facebook environment 
  • Review of image editor’s memes and mark as approved (or flag for further review)
  • Writing captions for link and photo content that aligns with Screen Rant’s social voice 
  • Reviewing of headlines and thumbnails social media optimization and alerting editors 
  • Link and photo content for any additional niche pages 
  • Bonus: Ideation of original meme content! 

Requirements 

  • Broad knowledge of major franchises (DC Movies, MCU, Star Wars, Star Trek and popular streaming content)
  • Social media savvy 
  • Ability to multitask and manage time effectively 
  • Good spelling and grammar skills 
  • Experience in community moderation is a plus

Schedule 

  • Part-time and Full-Time posts available 

What Screen Rant has to offer: 

  • Amazing community of like-minded professionals to nerd-out with on a daily basis 

Only applicants who possess the necessary skills and experience will be contacted, and only applications containing their resume and cover letter will be considered. 

We are looking forward to hearing from you!

APPLY HERE

Moneypenny Chat Receptionist

ob DetailsLevelEntryJob LocationVoiceNation – Duluth, GARemote TypeOptional Work from HomePosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNegligibleJob ShiftAnyJob CategoryCustomer ServiceSay hello to your dream job!

Moneypenny manages calls and live chat for businesses of all sizes, from sole-traders right up to multinational corporations. Moneypenny is the world’s leading provider of call answering and live chat solutions, which is why we’re always on the lookout for amazing Receptionists to wow our clients and their customers! The Moneypenny US Division consists of 3 brands (Moneypenny, VoiceNation and NinjaNumber), 10,000 clients, 200 employees and 2 offices from Duluth, Georgia; Charleston, South Carolina; and our headquarters in the United Kingdom.  

Started as a family business in the UK in 2000, Moneypenny started life as an answering service with a difference: offering clients one person who they know and trust to look after calls exactly as if based in their office.

In February 2020, Moneypenny joined forces with VoiceNation and NinjaNumber. Moneypenny and VoiceNation both provide virtual receptionist services while NinjaNumber is a market leading business phone app. The Moneypenny US Division now consists of 3 brands, 10,000 clients, 200 employees and 2 offices. Our continued growth means we have plenty of opportunities for people able to provide outstanding customer service to join our team. So what are you waiting for?

Our company is an equal opportunity employer, offering employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, or citizenship unless legally required, and provides equal employment opportunity to disabled veterans, and veterans of the Vietnam era.

Who are we looking for?

We are very excited to be continuing to grow our Live Chat Team here at The Moneypenny Group. Handling chats for a varied mix of clients, we are looking for service-focused people, with brilliant written communication skills, who love to be busy, and love chatting! As one of our super-duper Live Chat Receptionists you will be a vital member of our amazing team, and part of a really exciting growing channel.

In return for your commitment, time and energy we will give you a competitive salary, full training, a fun and über-friendly working environment, and an important role within our growing team, and growing we are!What will the role of the Chat Receptionists entail?

  • Brilliantly handling live chats for our clients, which involves efficient and accurate responses, while also allowing your personality to shine through
  • Responding to each interaction promptly to provide first-class service, which we are proudly known for
  • Working with our clients to ensure we are looking after their customers as efficiently and effectively as possible
  • Generally being friendly, helpful and positive in all dealings with our customers and our team

What we need from you:

  • Brilliant communication skills
  • Available to work hours scheduled between 8:00AM to 8:00PM
  • Ability to write clearly and concisely to a high standard
  • Comfortable with handling multiple screens and technologies at the same time
  • Obsessed about providing great service, with the patience to help people who are not familiar with live chat as a channel, and a love of engaging with people
  • Ability to spot a ‘hot lead’ and get this over to a salesperson to follow up
  • Attention to detail
  • Naturally positive and optimistic, with the ability to lift people around you
  • Love change and working in a fast-growing environment, demonstrating flexibility in approach· Good typing speed
  • Confident approach
  • Team player who works collaboratively with others
  • Common sense and lots of it
  • A sense of humor always helps!

Working in the spirit of Moneypenny’s Trustmarks:

Our incredible business was built on 5 founding principles echoed by the Trustmarks we live by today. Collectively, they set the standard for how we want to be for our clients, our clients’ customers and each other, every day.

•          For our clients, we are Loyal and True. Businesses trust us as a supplier because they know we put trust at the heart of everything we do. You have the freedom to build great relationships with everyone around you; be approachable, reliable, hardworking – and always go the extra mile.

•          For our clients’ customers we are Simply Brilliant. We believe that what we do really does help businesses work better and improve their customers’ experiences. Be the best possible version of yourself every day; friendly, positive and quick-thinking to achieve the best possible outcomes.

•          For our reputation, we are Doing what’s right. You’d never take a risk with your best friend’s front door keys – and this is exactly how we feel about one another. Be brave and always act with integrity; do your very best, but also be respected for demonstrating honesty and never overpromising.

•          For our team, we are Together, incredible. As a team, we approach every situation with energy, confidence and a positive spirit. Be a team player with empathy; collectively celebrating the highs, but also know when to pull together and support one another in the face of challenges.

•          For our industry, we are Superpowering the future. Technology is allowing us to deliver evermore seamless products and services. Be inquisitive, willing to learn and adapt; know our sector well enough so we’re able to offer reliable and cutting-edge solutions businesses won’t find elsewhere.

APPLY HERE

Telescribe – Remote / Work From Home – Southern Regional States

    • Florida
      Texas
      Georgia
      Tennessee
      South Carolina
      Mississippi
      Louisiana
      Alabama
      Kentucky
      North Carolina
  • Apply
  • Job Description:Start Your Career in Healthcare with ScribeAmerica! No Previous Experience Required!Joining ScribeAmerica’s team as a Telescribe will be one of the most impactful and rewarding experiences of your life. A Telescribe is on the “front-line” of healthcare, serving as an integral member of the care team and acting as the physician’s personal efficiency partner remotely from home. While a Telescribe does not perform clinical work (e.g., does not touch patients, does not practice medicine), s/he is completely immersed in the healthcare ecosystem remotely from home with a physician or nurses for 8+ hours each day. Whether it’s helping you gain entrance into medical/nursing school, giving you priceless advice and insight, or just leading by example as a consummate professional, your partnering physician will profoundly affect your future as a healthcare professional. Your Telescribe experience—the people you meet, the relationships you develop, the encounters you witness— will change your life! Don’t wait, apply to be a Telescribe today!*This position is remote/work from home and you must reside within the following states to be eligible: Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Teneessee, and Texas.Job Highlights:
    • One-on-one time with physicians and other healthcare providers
    • Exposure to an emergency, inpatient, or outpatient environment
    • Observe a wide variety of cases from trauma to pediatrics remotely from home
    • Develop lasting relationships with your partnering physicians with the potential for letters of recommendation
    • Paid training for all hired employees that provides a crash course in medicine including terminology, disease processes, procedures, medications, medical decision making, and more
    • Great alternative career for those of CNA, MA, EMT, or Paramedic backgrounds
    • Flexible scheduling for college students
    As a Telescribe you will:
    • Accompany the healthcare provider into patient examination rooms remotely from home in order to transcribe the patient’s history, physical exam findings, consultations, labs, X-rays, and other evaluations, as stated by the provider, directly into the medical record
    • Prepare plans for follow-up care, as directed by the provider
    • Process admitted and discharge paperwork, as directed by the provider
    • Provide advanced support to providers, including documenting phone calls, alerting the physician when labs/radiology reports are complete, monitoring document uploads, etc.
    Qualifications and Requirements:
    • The minimum availability required for our telescribe position is 2 shifts per week; shifts range from 8 to 12 hours long*
    • It is the Company’s hope that this will be a long-term position.* This is not intended to be a seasonal position.
    • Must have a high school diploma or equivalent
    • Must have a passion for medicine and a desire to grow
    • Must be adaptable and be willing to take constructive criticism
    • Must have reliable internet/wifi
    • Ability to multitask and prioritize
    • Ability to work in a stressful and fast-paced environment
    • Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods
    • Ability to type at least 50 words per minute preferred
    • Ability to work for the duration of the healthcare provider’s shift, which can be for extended periods of time
    • Ability to read, write, comprehend through listening, and speak fluent English
    • Must have a computer or access to a computer for virtual/online training
    *Any potential employment with the Company is at-will. Nothing within this document/application, nor any Company policy or statements should be considered a commitment to employment for any definite period of time, and scheduling, hours worked, and project assignment(s), etc. may change based on business needs.” FAQ’s: https://www.scribeamerica.com/faq/HOW TO APPLY: www.scribeamerica.com/apply

Brand Strategist

Job Description:

This position is 100% remote, but EST hours will be required.

Our client, a large Fortune 100 organization is seeking a Brand Strategist consultant to be accountable for helping drive holistic brand initiatives, promote brand best practices, and support new branding and naming activities. You will execute the day-to-day aspects of brand communications and customer experience in this role.

Key Responsibilities:

  • Establish and maintain working relationships with employees at various organizational levels within the organization; with external vendors and contractors as appropriate.
  • Lead and manage a portfolio of brand strategy projects (e.g., naming, value proposition development, messaging) for company offerings
  • Present and secure agreement among key executives and stakeholders for strategic recommendations and go forward decision.
  • Develop training / programs and education materials to socialize and enable brand fidelity throughout the organization.
  • Manage, socialize and use brand tools and process documents.
  • Use briefs and tools for discovery on new branding activities and support those activities.
  • Help map the brand-level consumer journey and identify key moments of truth.
  • Partner with cross-functional teams to help ensure adherence to brand strategy across all teams, but especially with creative, content, marketing and communication colleagues.
  • Help measure and monitor brand initiatives to determine performance and optimization needs.
  • Act as thought partner to the Sr. Manager of Brand Strategy & Management across all brand activities.
  • Help manage / drive creative activities that relate to brand, checking that we’re adhering to brand platform, strategic best practices and expectations of brand governance / decision-making. 
  • Work effectively and constructively with all internal teams, agencies and client business partners.
  • Detail oriented; editing skills; accepts feedback, makes changes and improves outcomes.
  • Ability to produce excellent strategy materials that are on brand in a high volume environment with deadlines and budget constraints.

Client Description:

Benefits for Consultants

Aquent talent are eligible for a generous health-and-wellness package.

Our plan includes: Medical Insurance Aquent offers access to comprehensive In and Out of Network plans, with contributions toward monthly premiums and often with eligibility within two months of starting work. Retirement Savings Plan Aquent offers a 401(k) plan, managed by a leader in the retirement field, with immediate vesting and employer match.

Other features:

  • Dental insurance
  • Vision insurance
  • Paid sick time
  • Flexible spending accounts
  • Professional training
  • Discounts and Perks

Requirements:

Desired Candidates will bring

  • 5-7+ years in a brand creative and/or marketing strategy role for services (not physical products)
  • 5+ years Working and collaborating with vendors and other organizations
  • Diplomatic and confident, able to provide feedback and challenge status quo
  • Knowledge of healthcare industry is preferred.
  • Bachelor’s Degree

Successful candidates will be required to pass a drug test and background check prior to starting.

APPLY HERE

Marketing Assistant

Marketing Assistant

10-15 hours/week

Please Note: This job is being posted on behalf of Lisa Baker (https://altagency.com/) by Profit Factory (https://www.profitfactory.com/). Profit Factory is a company that works with entrepreneurs to match them to assistants.

Lisa Baker is the Director of Operations for AltAgency, whose mission is to help every unsatisfied agency owner or service provider provide abundantly for their family, have time to enjoy their lives, and provide consistently life-changing service to their clients. AltAgency offers two programs that help clients set up the fundamentals their business needs to be able to scale and then dive deeper into systems, processes, and mindset to scale their business.

We’re looking for a Marketing Assistant to manage our marketing content engine, managing our funnel back end, and creating new marketing assets as needed. You must be passionate about helping others and doing a good job and extremely detail-oriented, and a go-getter!

Some of your responsibilities will include:

  • Monitor and Manage our Marketing Calendar
  • Schedule and publish content according to the marketing calendar across multiple platforms
  • Keep an active and organized archive of all content that can quickly be referenced by various team members.
  • Maintain Client testimonial database
  • Track engagement across platforms
  • Work with existing 3rd party contractors to create content (Automation Agency, Editor, etc) and source new contractors when needed.
  • Schedule meetings, podcasts, and interviews.
  • Webinar support.
  • Assisting in Video coaching calls, liaison for questions, etc.
  • Editing copy/content with an efficient, keen eye for detail.
  • Other duties as required

In addition to the above, the successful candidate must possess the following experience/qualities:

  • competent social media skills
  • very detailed, and obsessed with organization
  • customer-focused
  • eager to do a variety of work, and to absolutely crush it
  • tech-savvy with the ability to learn new tools quickly
  • able to move fast with minimal/no errors.
  • must have great grammar and spelling skills with high attention to detail
  • highly adaptable and driven
  • can catch even the smallest grammar mistakes.
  • excellent internal and external communication skills, both written and verbal
  • tolerance for high-stress situations
  • adaptable to constantly changing environment
  • thorough and prompt
  • open to constructive criticism and always looking to grow and learn new things

You’ll need experience with the following tools or come ready to use them:

  • Strong Social Media Management Skills (for a business) – (Facebook, Instagram, YouTube, etc)
  • Google Suite
  • Clickfunnels
  • Zapier
  • ActiveCampaign (or a similar CRM and Email Marketing tool)
  • Zoom
  • Voxer

Position Details

  • This position is W2 Employee Position
  • You must have at least two years of Marketing experience
  • The position will start with 10-15 hours per week with the possibility of hour increasing as our marketing efforts increase
  • Flexible hours Monday – Friday between 8:00 am – 5:00 pm MST.
  • You must be available for the following meetings:
    • Monday Marketing Meeting – 1:00 pm MST
    • Ops Team Huddle – M/W/F – 11:30 MST
    • 1st Monday of each month – 12 pm MST
  • The pay rate for this position is $25/hr
  • We’re looking for someone to become a long-term (3+ years) team member

How to Apply:

Email: [email protected] (please do not contact Lisa Baker or AltAgency directly. Doing so will disqualify you from the position. Thank you.)

In the subject line, please write, “Hi, I’m (your full name) from (insert your city & state) and I’m interested in the AltAgency Marketing Assistant position”

In the body of the message, please write me a 16 sentence email including:

  • Two sentences opening salutation that says: “Hi there! I’m (your name) from (city, state).”
  • Paragraph #1: Reason(s) why you think this job is a good fit for you, including your Marketing experience and the type of tasks you handled. (black font, Verdana, 3 sentences)
  • Paragraph #2: Tell us your attention to detail and how you ensure that your work is free of grammatical and spelling errors. (red font, Verdana, 3 sentences)
  • Paragraph #3: Please rate your proficiency from 0-10 for each of the following: Google Suite, Clickfunnels, Zapier and ActiveCampaign and in what capacity you’ve used these tools. Tell us about your Social Media Management skills and the tasks you managed and on what platforms. (blue font, Verdana, 4 sentences)
  • Paragraph #4: If you are/are not currently working (if you are working please let us know if you plan to leave your current position for this one and when you will be able to start), your availability throughout the day from M-F 8:00 am – 5:00 pm MST time, and where you see yourself in three years. (black font, Verdana, 3 sentences)

One sentence closing providing the following:

  • a closing salutation including your name, email address, and phone number. If you have a LinkedIn profile, please provide the link.

Be sure to attach a resume. Thanks!

Talent Acquisition Social Media Recruitment Specialist

JOB SUMMARY
Work with Recruitment in managing the day-to-day social activities on behalf of Alorica.
 

JOB RESPONSIBILITIES
• Run the day-to-day activities of our paid social media strategy & presence.

• Create and curate content that will be relevant, engaging and fun.

• Create and manage the weekly editorial calendar.

• Engage with fans, answer questions & direct them to resources.

• Be the primary point of contact for our field recruitment teams, and work with them to collect information and photos for use in the editorial calendar.

• Manage paid media campaigns to sponsor and promote content for better amplification.

• Use creativity to drive strong engagement and growth on all social properties.

• Provide recommendations and ideas for improvement and new campaigns.

• Evaluate new tools and social avenues.

• Measure and report performance (both weekly & monthly) based upon pre-defined goals.

• Maintain a productive working relationship with our agency partner.

• Strictly maintain our brand standards.

• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

• Perform other duties as assigned by management.
 

OTHER RELATED DUTIES
• Supervisory/Management Responsibility: None

• Relationships:

o   Internal – Global recruiting, field recruiting, hiring managers.

o   External – Candidates, vendors, agency partners

JOB REQUIREMENTS

Minimum Education and Experience:
• Bachelor’s Degree in Marketing, Communications, or similar field.

• Experience utilizing social media networks, specifically Facebook – this is a MUST

• Drive and passion to join a Talent Acquisition Team

• Broad knowledge of the digital marketing space

• Demonstrated experience in leading a project or task to completion

Knowledge, Skills and Abilities:
• Excellent English language skills and a nuance for social media tone & voice.

• Adept at using the most popular platforms – Facebook, LinkedIn, Twitter, etc.

• Has attention to detail, grammar and spelling.

• Understands each of the major platforms and the types of content/engagement that are successful on each.

• Is self-motivated & doesn’t need direct supervision.

• Uses good sense in knowing what to say (and what not to say) online.

• Proficient personal computer skills including Microsoft Office.

• Excellent interpersonal, written, and oral communication skills.

• Ability to prioritize and organize work in a multitasked environment.

• Ability to adapt to a flexible schedule.

• Ability to maintain the highest level of confidentiality.

 
Work Environment:
• Work is performed in a climate-controlled office environment
• Constant use of a computer and other office related equipment

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employer reserves the right to modify this job description, including by adding, removing, and altering job duties. 

APPLY NOW

Seasonal Recruiter

What we’re looking for

We’re looking for an experienced Recruiter to join the Vacasa team. In this role you will need to provide world class candidate and hiring manager experience throughout the entire recruitment lifecycle. On a daily basis, the ideal Recruiter will consult with hiring managers to drive talent attraction campaigns and employ innovative search strategies to attract top passive talent. Additionally, you will consult with hiring teams as the expert on candidate market trends, compensation recommendations, and interviewing best practices.

This is a remote, seasonal position. 

What you’ll do

  • Build strong partnerships with hiring managers to determine recruitment needs and facilitate recruiting strategy
  • Work directly with hiring managers to ensure understanding of job specifications, desired qualifications for each position, and team culture
  • Continuously and proactively provide status updates with candidates and hiring managers; collect feedback and results from each and use them to further the success of the partnership with recruiting
  • Manage the full recruitment cycle including sourcing strategies, interview processes, offer negotiations, closing, relocation and on-boarding for assigned requisitions
  • Generate a pipeline of highly qualified candidates for a variety of positions
  • Actively pursue all channels (Internet, networking, social media, etc) to form a knowledge base of where to find the best candidates for each particular role
  • Conduct behavior-based interviews, both over the phone and in-person, to assess candidate suitability
  • Serve as an advisor to hiring managers throughout the hiring process on matters such as interviewing techniques, compliance, selection protocols, offer management, etc.
  • Develop and execute innovative recruiting strategies to attract top talent
  • Maintain accurate records using the Applicant Tracking System and produce reports on all phases of the recruitment process
  • Develop knowledge of current marketplace and trends to ensure competitive hiring tactics
  • Participate in job fairs and college recruiting fairs to source potential candidates and promote industry awareness

Skills you’ll need

  • Must be self-motivated, driven, and passionate about helping find talent to build great teams
  • Extreme passion for creating a positive experience for both the candidate and hiring manager (internal customer)
  • Strong knowledge of interviewing techniques, including behavioral-based interviewing
  • Experience sourcing passive candidates off of platforms like LinkedIn, Indeed and other platforms
  • Familiarity with and knowledge of Applicant Tracking Systems (Greenhouse, Taleo, Jobvite, etc.)
  • Proven success in managing multiple tasks, projects, and searches simultaneously; ability to manage time and prioritization in tracking tasks and details effectively
  • Demonstrated ability in building and maintaining strong relationships with individuals in all levels of the organization and community
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Proficient with Google Cloud Applications
  • Must be energetic and have the ability to maintain a sense of humor when faced with changes and challenges
  • 2+ years experience recruiting in a full life-cycle environment; proven record of successfully recruiting and sourcing for technical and non-technical roles

Compensation: 

  • Commensurate with experience  

What you’ll get

  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute 
  • Paid vacation & sick days
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts 
  • All the equipment you’ll need to be successful
  • Great colleagues and culture

APPLY HERE

People Success Specialist

Narvar is growing! We are excited to hire a People Success Specialist to join the People Team to support all aspects of people’s success from offer acceptance to departures. You have incredible attention to detail, are service oriented and have a passion for people and making them feel welcomed and included. 

We are a global rapid-growth, late-stage profitable start-up. Narvar partners with 850+ of your favorite retailers like Nike, Lululemon, and Nordstrom to create a digital post-purchase experience that builds outstanding brand loyalty. 

Day-to-day

  • Ensure employee have the best possible experience from offer to departure
  • Provide an engaging and informative onboarding experience for every new hire
  • Create engaging events for employees to build camaraderie
  • Manage and develop recognition and rewards programs
  • Build processes to improve employee experience
  • Serve as a point of contact for employee inquiries 
  • Help develop and execute company-wide communications
  • Use data and analytics to monitor, analyze and measure effectiveness of people programs
  • Partner with cross-functional stakeholders to support people success needs
  • Return to office planning, and onsite logistics management post-pandemic

What we are looking for

  • 2+ years of work experience in a professional environment
  • Passion for employee engagement
  • High level attention to detail and desire to learn and grow
  • Written and verbal communication skills
  • Excel/Google Sheets proficiency
  • GSuite User
  • Personable and have a positive attitude

Bonus Points

  • Interest in Human Resource Management
  • Tech startup 
  • Similar work experience: Office/Facilities Coordinator, Human Resources Coordinator, etc.
  • Event planning 
  • Project management 
  • Experience working in remote office context
  • Have a sense of humor

APPLY HERE

Director, Global Compensation – REMOTE

The Sr. Global Compensation Manager will support Sprout’s strategy and execution of compensation programs on a global scale.You will advise on the design, development, implementation, and maintenance of global compensation program systems, tools, and processes. 

What you’ll do:

  • Design, implement, administer and manage the compensation strategy, philosophy, programs, policies, and initiatives;
  • Oversee the participation in salary surveys and monitor salary survey data to ensure corporate compensation objectives are achieved;
  • Manage and respond to inquiries from managers and recruiters to provide market analysis, information and advice tailored to each unique situation;
  • Lead the design of compensation programs and frameworks, including base, variable, and equity programs;
  • Ensure pay practices are compliant with requirements in the countries where we operate;
  • Create and lead a compensation committee.

What you’ll need:

  • 5+ years of Compensation experience 
  • Strategic and hands-on experience
  • Knowledge of all Federal, Statutory and Local regulatory laws and compliance such as FLSA
  • Ability to think globally, strategically and objectively to effectively translate data into actionable insights, strategies and compensation plans
  • Exposure to building and maintaining a global budget
  • Experience with job evaluation, salary structure design and market pricing
  • Experience with equity program design and administration
  • Strong analytical skills; the ability to synthesize data and develop insights

About Sprout

In addition to our clinicians and supporting departments, our company is built around four cross functional teams (spanning operations, product, marketing, business development, etc.):

  • Demand – Deliver top notch products and services to our growing number of families. You’ll work with families to understand pain points and optimize the patient journey from first contact to start of care to offboarding.
  • Supply – Own and manage the relationship with our clinical practitioners. You are responsible for the growth of our clinician ecosystem by attracting, recruiting, and retaining high quality autism care providers. 
  • Platform – Build tools and provide services to optimize and improve the delivery of clinical care. You’ll help match the right provider with the right family, coordinate clinical care, and develop digital therapeutics products.
  • Quality – Improve the quality of care delivered to our families. You’ll ensure that we provide strong clinical outcomes, develop training platforms to level up our providers, and maintain compliance with a variety of payor and regulatory requirements.

At Sprout, we are a globally distributed team with many of our team members located throughout the world, including in the following cities: San Francisco, New York, Los Angeles, Miami, Toronto, Montreal, and Kyiv. While everyone currently works remotely, we envision a future that balances face to face collaboration with a remote friendly environment.

What We Believe:

  • Families first, everything else second: We put our families first, always. No decision is made at Sprout without considering the value it would bring to our families.
  • Think and act like an owner: We think of ourselves as not just employees but part owners. We understand that when Sprout thrives, we all thrive.
  • Candor and respect: We can’t achieve greatness without ever disagreeing. We need to have healthy debates to ensure that we’re making the right decisions.
  • Never settle for less: We don’t settle for anything less than excellence. We’re relentlessly committed to delivering the best care to our patients and always strive to do better by them.

APPLY HERE

Data Programmer/Analyst, Sales Operations

Job Summary

We are seeking a Sales Operations Data Programmer/Analyst for our Corporate Functions to be located remotely or at our location in Wilmington MA.

The following are responsibilities related to the Sales Operations Data Programmer/Analyst:

•    Build and craft custom applications and analytics which help drive insights into which products to sell, which use cases to focus on, and territory development.
•    Partner closely with sales leadership, business partners and other important teams to articulate insights and communicate actionable recommendations to create success.
•    Drive automation and efficiencies of modeling and predictive analytics thru software tools and technology.
•    Utilize advanced tools and computational skills to make discoveries in varying sets of data.
•    Assist with the integration of both structured and unstructured data sets.
•    Monitor and manage data flow for use in future analysis
•    Help with various data analysis and modeling projects.
•    Communicate with other departments to ensure accurate details of information
•    Provide data science support for analysis of large data sets

The following are minimum requirements related to the Sales Operations Data Programmer/Analyst position:

•   Bachelor’s Degree (B.A./B.S.) or equivalent in quantitative or analytical field (Computer Science, Engineering, Mathematics, or Statistics) 
•    1-3 years of experience in data / analytics role (excluding internships)
•    Experience with advanced data modeling, machine learning algorithms, and data science techniques.
•    Ability to engage with, work with, and present solutions to senior sales leadership.
•    Impeccable attention to detail and strong ability to convert complex data into insights and action plans
•    Excellent verbal and written communication skills, as well as, strong interpersonal and organizational skills.
•    Ability to be highly productive with minimal oversight from management.
•    Advanced Microsoft Office skills
•    Experience working with several the following tools: Microsoft Visual Studio, Microsoft SQL Server, SSIS, Office 365, R, Python, SQL.
•    Experience using reporting packages such as Tableau, PowerBI or Crystal Reports (preferably PowerBI).

About Corporate Functions 
The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer – M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

APPLY HERE

Data Analyst

  • About GMThere’s never been a more exciting time to work for General Motors.

    To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won’t happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.Why Work for Us Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.Job DescriptionThis is a remote position; the selected candidate can reside and perform the work from anywhere within the United States.
     Job Details:
    Are you a data science geek with leadership skills? Can you lead a technical team and help us gain insights into our massive amounts of data pouring in every single day? Could you spend your days lost in a deep forest or hanging out on the branches of a decision tree? Our Data Analytics team supports operational improvement and business decision-making through ad-hoc statistical analysis of curated enterprise data and self-constructed data sets.Roles and Responsibilities:
    – You provide guidance on describing enterprise or vehicle performance using statistical methods and can craft ad-hoc reports to share findings and recommendations with business partners.

    – You thrive in reciprocal environments with leaders and managers to resolve and address ad-hoc data and reporting needs.

    – Build statistical models that depict company-wide trends.

    – You perform testing and validation of data sets.

    – You enjoy the challenge of determining the meaning of data and explaining how various teams and leaders can leverage it to improve and streamline their processes

    – You enjoy keeping defined structures in documentation and data and have a large toolset in statistical methodologies to tackle business problems.Additional Job DescriptionRequired Qualification:
    In addition to being insightful and generally clever, you have at least 7 years of experience in most of the following:
    • Data Integration: SQL; NoSQL(Hadoop, Casandra); Alteryx, Trifacta
    • Business Intelligence/Reporting Tools: Tableau, Power BI, Excel, JMP, SAS, SPSS, Cognos
    • Databases: Access, Oracle, SQL Server, DB2
    • Using your extensive experience, data, and judgment to plan and accomplish goals
    • Proficient in statistical methods such as regression, probability analysis, risk analysis, statistical process control
    • Understanding of data gathering, inspecting, cleansing, transforming, and modeling/diagramming techniques
    • Communication skills with the ability to distill complex subjects to a wider audience
    • Excellent collaboration and project management skillsPlease only apply if you do not need sponsorship to work in the United States now or in the future. We are unable to consider candidates who require sponsorship. Compensation: The median level of salary compensation for this role is 98,856.00.
           
      Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. 
      #LI-Remote
      #gmremoteBenefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
      • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
      • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
      • Company and matching contributions to 401K savings plan to help you save for retirement;
      • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
      • Tuition assistance and student loan refinancing;
      • Discount on GM vehicles for you, your family and friends.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

Apply

Chief of Staff

At Hopin, we’re reimagining virtual events.

As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the barriers. Whether it’s a 50-person meetup, or a 50,000-person conference—any type of event organizer can host a Hopin event for their attendees, speakers, sponsors, and vendors to convene, learn, and interact face-to-face online. We’re spearheading the innovative technology that is enabling people to gather online like never before.

Our mission is simple: better connections for a better planet

We believe in events without limits, but events that are sustainable and accessible to everyone—and fun, too! To do this, we need passionate builders and storytellers to join us. Do you love people and technology and the magic that happens when they converge at scale? Do you have the skills and experience we’re looking for to better serve our clients? If so, we’d like to meet.

We’ve been recently funded by a16z, General Catalyst, IVP, Accel, DFJ Growth, Northzone, Coatue, Tiger Global, Salesforce Ventures and many other high profile investors.

We are looking for an extremely organized and thoughtful Chief of Staff who will be the right hand person to the founder-CEO. You will work directly alongside him and attend key meetings to ensure smooth distribution of actions and drive accountability. 

You will be a skilled communicator who thrives on connecting people, and will naturally drive to share information as quickly as possible. You’ll be able to distill complex ideas into summaries useful for anyone at any level of the organization.

You’ll run our weekly exec team meetings and have a pulse on what’s happening throughout the company, looking to close gaps in information. You’ll drive the execution against key priorities by working cross-functionally.  

What we are looking for

  • 4-5 years of experience
  • We need a highly agile, unbelievably organized partner to be the key support for the CEO of a rapidly scaling company
  • Incredible written communication skills and highly polished presentation skills. Has given board and C-level presentations as key part of a previous role
  • Calm in low-context, high-pressure situations of all sorts: If we threw you in front of a partner company’s CEO on 5 minutes notice, you wouldn’t break a sweat
  • Passion for technology products & innovative startups: No direct domain expertise required
  • Experience at a top-tier consulting firm, investment bank or private equity firm
  • Experience directly supporting the priorities of senior leaders, ideally in a Chief of Staff capacity
  • Proven ability to manage multiple stakeholders across various geographies
  • Highly motivated self-starter who is constantly looking to optimize (everything you touch)
  • Structured thinker with the ability to frame and solve unstructured problems
  • (Desirable) Remote or highly distributed team experience highly desirable
  • US East Coast time zone

What the job involves

  • You’ll keep the leadership team organized, oriented, and communicating extremely well – you’ll run the weekly exec team meeting, including defining topics to be discussed and facilitating them
  • Spearhead complex, cross-company initiatives that are critical to the business or CEO yet have no clear owner, often because of their complexity
  • Tackle special projects at the direction of the CEO and leadership team, which could be anything from model a new market to exploring an acquisition
  • Communicate and disseminate executive team goals and initiatives throughout the organization
  • Steward OKR planning processes throughout the company
  • Document and present on a wide range of topics internally and externally. You can turn vague ideas into well-written policy that is shared with the company in a matter of days
  • Help us scale our culture of #NoEgo and Prioritize Impact
  • Report directly to the founder-CEO and work closely with all members of our growing leadership team

The Offer

  • Competitive salary
  • Fully remote, global team
  • Flexible schedules
  • Laptop assigned, Mac or Dell (Windows)
  • Health Insurance Support
  • Parental Leave
  • Monthly Wi-Fi stipend
  • $800 USD for Home-Office set up
  • $1500 USD for Learning & Development

APPLY HERE

Senior Legal Operations Associate

Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

This position reports to the Senior Counsel & Director of Legal Operations, and can be based anywhere in the continental United States.

What You Will Be Doing:

  • Lead systems-related project execution in collaboration with the legal operations team
  • Work multi-functionally to detail and analyze legal processes end to end
  • Partner with the Legal Team, Field and various operations teams to resolve systems-related issues
  • Capture, document, and refine business requirements
  • Create and present process documentation, including self-help tools, training videos, Q&A, process flows, etc. for tools used and/or managed by the Legal Team 
  • Assist with defining and improving centralized resources to ensure they are well maintained and accurate
  • Support and manage various ad hoc projects within the team as needed

What You Bring Along:

  • 3-7 years of experience in an operational and/or project management role
  • 3+ years experience working cross functionally with tech / IT / engineering teams
  • Experience with a contract and/or content management system is required
  • Experience building workflows is required
  • Significant experience with advanced functions in Microsoft Word, Excel and Powerpoint required; similar experience with Google Documents, Sheets and Slides is preferred
  • You thrive while independently running your own time in a demanding, fast-paced environment, and can handle ambiguity and rapidly shifting priorities with flexibility, patience, and humor
  • Proven ability to identify, prioritize and resolve issues quickly and independently
  • Strong work ethic, exceptional judgment and impeccable integrity
  • Excellent written and oral communication skills are a must
  • Interest in building strong cross-functional relationships

Bonus Points:

  • Bachelor’s degree preferred (preference for degrees and/or relevant coursework in business administration, finance, project management,  
  • 1+ year of experience as a paralegal or contract manager
  • 3+ years of relevant Business Systems Experience
  • Experience in developing and implementing legal team technology solutions (e.g., e-billing, contract and document management, approval workflow, e-signature, knowledge management, etc.) preferred
  • Experience using data, metrics and presenting data in a manner in which others find value
  • Experience with Salesforce and/or CPQ or another CRM and/or quoting platform is preferred
  • Experience with a contract management system preferred
  • A self-starting, proactive, driven, adaptable person who can, with poise and patience, prioritize and balance multiple projects 
  • Demonstrated ability to consistently deliver extraordinary, thoughtful, user-experience focused results in a dynamic environment
  • Prior experience representing high-growth companies is strongly preferred
  • Ability to collaborate and function well in a distributed team environment
  • Ability to participate in some limited travel requirements

APPLY HERE

Sustainability Reporting Project Manager

BE PART OF BUILDING THE FUTURE.

Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.

Our mission? Give technologists their time back by delivering a modern data experience that empowers organizations to run their operations as a true, automated, storage as-a-service model seamlessly across multiple clouds. 

The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one. 

We’ve only scratched the surface of our ambitions, and as we continue to gobble up market share, we’re blazing trails and setting records: 

  • For seven straight years, Pure has been named a leader in the Gartner Magic Quadrant (five years in the MQ for Solid-State Arrays, and two in the newly created MQ for Primary Storage).
  • Our customer-first culture and unwavering commitment to innovation have earned us a 2020 Medallia Net Promoter Score, certified by Owen CX, in the top 1% of B2B companies.

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE…

Our Corporate Social Responsibility team sits in our Legal Department (AKA as the Best Legal Team On The Planet), and leads the company’s efforts on all of our social impact work, including corporate philanthropy, ESG, and Sustainability.  This role reports into the Head of Corporate Social Responsibility, on our Corporate and Communities Team, and is a great opportunity to get in on the ground floor of building out the formal ESG profile for a publicly-traded tech company.  You will have the opportunity to learn, develop great programs that make an impact on the world, and use your communication skills to show the world the difference we are making.

What will you be doing? 

More and more customers and investors are engaged in topics of ESG, and we want to be able to respond to them in a thoughtful, authentic and timely fashion.  We are currently building out our priorities and strategy, and you will be a key driver in helping to compile the necessary information to determine our transparency, communication, metrics and goals.  This role has the opportunity to work cross-functionally with every department in the company, and provide the data we need to make big decisions.  The right candidate has a demonstrated ability to work efficiently and be driven by serving our customers, partners, investors and employees to be a company that does good.  

Key Responsibilities Include

Annual reporting & assessments

  • Manage, oversee and complete Pure’s ESG Indicators & Metrics
  • Oversee and compile responses and data for ongoing GHG emissions reporting
  • Coordinate responses to RFP’s on Sustainability topics
  • Respond to key ESG surveys, inquiries and ratings agencies (EcoVadis, MSCI, RBA, etc.) and perform ongoing due diligence and regular monitoring of Pure’s ESG score
  • Compile metrics for Pure’s Global Impact/ESG Report
  • Manage, oversee and complete CDP’s Climate response
  • Support Investor Relations for all investor and board reporting of ESG including materials, reports, and presentations
  • Partner with risk management and finance on TCFD
  • Support Legal with ESG disclosures in Form 10-K
  • Data collection for any materiality assessment refreshes 
  • Build relationships across functions and business units to enable opportunities for improvement

ESG communications expert

  • Ensure ESG reporting and communication is aligned with Pure’s strategy, brand and purpose
  • Support Marketing and Communications to develop communication strategies for internal and external stakeholders
  • Support internal and external communication and reputation of ESG progress, leveraging external partners, ESG awards, and other influencer initiatives

WHAT YOU’LL NEED TO BRING TO THIS ROLE…

  • 3+ years of experience in program management, preferably in social impact or ESG space
  • Experience with data collection and communication
  • Ability to work at and navigate all levels and departments of an organization
  • Highly organized with strong project management skills
  • Strong interpersonal skills, with ability to manage complex stakeholder processes
  • Strong execution skills, with ability to work independently while pursuing organizational and team goals
  • Excellent verbal and written communication skills; with demonstrated experience 

This role is remote and available to anyone within the US.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

APPLY HERE

Eligibility Specialist

DataStaff, Inc. is currently seeking an Eligibility Specialist for a contract to hire opportunity in Wisconsin. This position is remote, but the candidate must be located in the state of Wisconsin.  This position requires you to have a professional, quiet workspace, free from distractions with a high-speed internet capability, and a reliable PC/Laptop with a webcam, smartphone, and headset with a microphone. Responsibilities:Produce and maintain data reports and alert management of inconsistencies or issues.Perform database queries to assist with analysis and report issues when appropriate and necessary.Interpret, select, or code items to be entered from a variety of document sources.Verify data entries for accuracy and completeness.Undertake special projects; provide periodic and consistent information to management for each phase of the assigned project.Perform audits of own work and or that of others to ensure conformance with established procedures.Participate in task-oriented groups representing the interests of the area and provide information necessary to address and resolve potential issues.Provide support to various project stakeholders.This is available as a W2 position with a competitive benefits package.
Apply for this Position

Indiana Data Processing Representative (INGDA)

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.

Passionate Educators are needed at the Stride K12 partner school, Indiana Gateway Digital Academy. We want you to be a part of our talented team!

The mission of Indiana Gateway Digital Academy is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

The Data Processing Representative Level 1 provides customer service to School’s internal and external customers, pertaining to a varied range of data processing and financial entry responsibilities.

Essential Functions:   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Data entry
  • Evaluating/Interpret historical transcript data for entry into SIS
  • Entry and reconciliation of State/Federal data entry (Race/ethnicity; birth country; primary language; McKinney Vento; Free/Reduced lunch; family military status)
  • Processing student-related data
  • Maintaining accurate student records
  • Student record creation
  • Internal and external customer service via phone and/or email
  • Assists in maintaining K12 and State Student Database
  • Other Enrollment and Registration duties as assigned.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Minimum Required Qualifications:   

  • High School Diploma or General Educational Development (GED) certificate

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS: 

  • Excellent organizational and time management skills
  • Strong written and verbal communication skills
  • Professional experience using Microsoft Excel, Word, and Outlook
  • Experience using search engines (internet) for research
  • Experience using a student information system and/or other type of database
  • Detail oriented, able to identify errors in student data and information
  • Able to multi-task, get tasks done quickly and accurately
  • Customer service oriented
  • Flexible, team-player
  • Ability to clear required background check

Desired Qualifications:  

  • Strong data entry skills.
  • Team player with positive, outgoing, flexible attitude.
  • Strong ability and initiative to solve problems.
  • General office experience.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This is a home-based position. Must live in Indiana.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

APPLY HERE

Test Assessor – Casper Rater (United States)

Description

Our purpose

We are here to create a world served by exceptional professionals. Our product, Casper, helps higher education institutions to look beyond book smarts, seeing a clearer, more holistic view of applicants. It’s used by 265+ academic partners in Canada, the US, Australia (and growing!) with 100,000+ applicants taking the test each year, and covers 80% of all US medical school applicants. We also host the Admissions Summit, an annual 2-day conference, and power the Alo Grant, an annual $100,000 research fund.

The role:

Casper Raters are a key part of our mission to create a world served by exceptional professionals by bringing an analytical and unbiased approach to rating the test responses of our applicants.

What you should know about the CASPer test:

  • The Casper test is an online selection tool used by academic programs to help assess applicants for non-academic attributes or people skills.
  • The applicants respond to 12 series of 3 open-ended questions, rated by human raters (you!)

What will you be doing?:

  • Reading applicant responses and comparing amongst the overall applicant pool to thoughtfully assign scores
  • Assessing applicant responses based on the onboarding training provided and participating in on-going refresher training
  • Providing feedback to help us improve our tests, platforms, and content

Requirements

What will help you in the role:

  • An empathetic and analytical mindset
  • A high level of comfort working with technology
  • A curious and detail-oriented approach to suggest areas of improvement and spot potential issues with the platform
  • A strong alignment with our company Mission and Values

Raters must reside in the country they are rating responses for and have knowledge and experience of the culture in the country – we welcome applicants from all walks of life in an effort to continue to build a diverse group of Raters!

Benefits

This is a casual contract position and we hire periodically on an as-needed basis.

To learn more, visit us at altusassessments.com

Altus is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors. Special accommodations for candidates with disabilities can be made during the interview process if requested.

Apply for this job

Freelance Community Editor (project-based)

BuzzFeed

BuzzFeed is the world’s leading independent digital media and tech company, with a cross-platform news and entertainment network that reaches hundreds of millions of people globally and spreads Joy and Truth across the internet. 

Our portfolio of brands are household names that people rely on to inform and entertain, including: BuzzFeed, BuzzFeed News, Tasty, Nifty, Bring Me, Cocoa Butter, Pero Like, Worth It, and Unsolved to name a few!  These properties and their Creators reach over 134M people a month through articles, lists, videos, animations, quizzes, podcasts, original series, newsletters and more.

The Role

BuzzFeed is looking for a smart, detail-oriented person with previous editing/writing experience to serve as a full-time freelance Community Editor. This person will be responsible for editing and featuring user-generated content for the site and forming working relationships with our Community Contributors.  

This is an ideal position for an individual who would like an opportunity to work with an active online community, who prides themselves on their excellent grammar and attention to detail, and is comfortable in a dynamic start-up environment. This role is primarily a mid to senior-level editing role but with opportunities to write. 

This is a six-month position with the possibility of an extension. Our offices are located in NY but this role can be remote from anywhere in the US

You Will 

  • Reviewing, editing, and promoting user-generated posts
  • Escalating flagged posts to Community Editors
  • Help identify formats/frames/trends coming from the Community
  • Communicate clearly and positively with BuzzFeed’s Community users

You Have

  • 2-3 years of experience working at digital media company, preferably in an editing role
  • Knowledge and enthusiasm for pop culture, TV & movies, and internet trends
  • High level of attention to detail, excellent organizational skills and ability to coordinate and       strategize effectively with other Community Editors
  • Excellent written and verbal communication skills
  • Ability to thrive and be highly effective in a fast-paced and fluid environment

To Apply:

  • Include a few short paragraphs in your application explaining why you’d be a good fit for this particular position, and what your favorite BuzzFeed quiz is and why. No formal cover letters, please.
  • Create 1-2 BuzzFeed Community posts about a pop culture topic you’re interested in or passionate about; at least one must be a quiz. Link to your account in the “Link to portfolio” section of your application.
  • Attach a resume

APPLY HERE

Listing Coordinator – USA

At HomeLister we are on a mission to make selling homes easier and more affordable.  The average home seller pays 30% of their equity in brokerage fees and we are making it possible for people to keep more of that equity. We empower owners to sell their homes by providing the tools and support of a traditional real estate agent through our automated platform, backed by agent support.  Our homes sell faster and our sellers keep more of their money.  
HomeLister is a fast growing virtual real estate brokerage. If you are looking to gain valuable experience, learn about residential real estate, and join a great team – then this is the job you have been looking for. We need people with an excellent attention to detail (real estate is all about the details) and a desire to learn the business.

Responsibilities

  • Listing data input
  • Customer assistance with data
  • Coordination with various listing syndication sites such as Realtor.com and Zillow
  • Coordination with the brokerage and operations team to deliver a seamless customer experience
  • Contribute to the overall direction of the product by providing insights and feedback on the tools, process and communications to our product and marketing team.
  • Room for growth in this position

Requirements

  • You must have Excellent Attention to Detail
  • You must be Highly Tech Capable and proficient at all standard office software, as well as quick to learn new programs
  • You must have experience with data entry and proficient typing skills
  • You must have excellent written and verbal communication skills
  • Experience with real estate a plus, not required
  • You must be US based – no international applicants

CompensationSalary Range Offered $38K-$43KPaid Vacation and Holidays, Health Benefits, Dental Benefits, 401k Matching
Culture at HomeListerWe’re an ambitious, smart, and open-minded group both from the real estate world and many other backgrounds. We are athletes, cookbook authors, volunteers, surfers, bikers and many more…Our employees are passionate about our mission, care about our customers, and are eager to complete their work at the highest level. 
We believe in supporting our employees and creating a work environment that is positive, productive and rewarding.  We put our people first. When you’re ready for a challenge and a team that will support you along the way, join us. You will engage in interesting and challenging work that will improve the real estate market every day.  HomeLister is an equal opportunity employer. 

APPLY FOR THIS JOB

Data Entry Specialist – USA

At HomeLister we are on a mission to make selling homes easier and more affordable.  The average home seller pays 30% of their equity in brokerage fees and we are making it possible for people to keep more of that equity. We empower owners to sell their homes by providing the tools and support of a traditional real estate agent through our automated platform, backed by agent support.  Our homes sell faster and our sellers keep more of their money.  
HomeLister is a fast growing virtual real estate brokerage. If you are looking to gain valuable experience, learn about residential real estate, and join a great team – then this is the job you have been looking for. We need people with an excellent attention to detail (real estate is all about the details) and a desire to learn the business.

Requirements

  • You must have Excellent Attention to Detail
  • You must be Highly Tech Capable and proficient at all standard office software, as well as quick to learn new programs
  • You must have experience with data entry and proficient typing skills
  • You must have excellent written and verbal communication skills
  • Experience with real estate a plus, not required
  • You must be US based – no international applicants

CompensationSalary Range Offered $38K-$44KPaid Vacation and Holidays, Health Benefits, Dental Benefits, 401k Matching
Culture at HomeListerWe’re an ambitious, smart, and open-minded group both from the real estate world and many other backgrounds. We are athletes, cookbook authors, volunteers, surfers, bikers and many more…Our employees are passionate about our mission, care about our customers, and are eager to complete their work at the highest level. 
We believe in supporting our employees and creating a work environment that is positive, productive and rewarding.  We put our people first. We offer medical and dental benefits, 401K, paid time off, and standard company holidays. 
When you’re ready for a challenge and a team that will support you along the way, join us. You will engage in interesting and challenging work that will improve the real estate market every day.  HomeLister is an equal opportunity employer. 

APPLY FOR THIS JOB

Data Entry Clerk

About Us


Vertical Screen is one of the world’s leading applicant screening firms. Operating through three subsidiaries – Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint – we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.

For a limited time, we are offering a $250 sign-on bonus to all applicants who begin employment on or before July 1, 2021.

Job Description


Case Setup Operators set up customer cases in our system for the research teams to process and perform audits for inaccuracies or missing information. 

This position is full time, and the available shift is 2:00 PM to 10:00 PM, Monday-Friday.  

This is a temporarily remote position due to COVID-19. 

Responsibilities


  • Entering client information into the computer
  • Following standardized procedures for set-up
  • Auditing input for any inaccurate items or missing information

Required Skills


  • Must have excellent verbal and written communication skills
  • Must be proficient in Microsoft Office

Education


The candidate we are seeking will have at minimum a high school diploma or equivalent.

APPLY HERE

Temp Data Entry Coordinator (Remote)

Overview

Now Hiring a Temporary Data Entry Coordinator!

LEARN’s Intake Operations have recently migrated to a new software program.  The Data Entry Coordinator is a temporary position, that will be responsible for supporting the migration of client data to the new software platform.  Our data migration is time sensitive and will require approximately 2-3 months of data entry.  This position will play an important role in supporting our operations teams while supporting our mission– to find success for every child in our care. 

You will work closely with our Senior Director and Intake Manager to support successful tracking of client data. 

Responsibilities

  • Migrate confidential information from Excel templates into newly designed CRM software
  • Enter and save data in new format
  • Cross reference each client information for accuracy and remove any duplicate clients prior to entry
  • Communicate weekly progress to Sr. Director and other identified key stake holders
  • Coordinate multiple phases of as regional client information is entered
  • Ensure accuracy of data entry for future analysis and reporting
  • Escalate concerns about any client information to Intake Manager
  • Manage and track project to ensure successful and accurate completion

Qualifications

  • 2+ years of data entry experience is required
  • High School Diploma or equivalent is required; some higher education is a plus
  • Experience with healthcare or medical offices a plus
  • Detail oriented with quick data entry skills
  • Ability to maintain confidentiality
  • Able to work accurately and efficiently
  • Excellent interpersonal and communication skills
  • Work from home

APPLY HERE

Data Entry & Quality

Data Entry & Quality
Full-time, Work-from-Home

Schedule: Monday – Friday, 11:00am – 7:30pm EST

Wage: $14/hr USD

Who You’ll Work For

REEF’s mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.  With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

What You’ll Do

Reporting to the Services and Operational Support team, the Data Entry & Quality (DE&Q) position is responsible for efficient and accurate entry of data and order information into database and other internal systems.  This role will also ensure data integrity by finding and fixing information that was previously entered with errors.  The DE&Q duties will include:

  • Enter data into REEF systems quickly and accurately, making corrections to source data in the process, including spelling and grammar
  • Troubleshoot and problem solve data issues both as they arise and through searches of previously entered information
  • Hunt down and resolve missing information
  • Act as a liaison to our Support team to share important feedback related to constituent data and the flow of information into REEF systems.
  • Identify key pain points of data processes and help create solutions through development of new data processes and strategies
  • Complete work within required deadlines
  • Other related duties as assigned

What We Want From You

  • 1-2 years of data entry experience
  • Experience in editing written materials
  • Excellent English grammar, spelling, and written communication skills
  • Interpersonal and communication skills
  • Analytical and problem-solving ability
  • Exceptional self-directed time management skills
  • Ability to succeed with minimal supervision in a deadline-oriented environment
  • Skilled in Excel, Word, Outlook
  • Quiet, dedicated workspace with minimum internet speed of 40mbps

Work Tools We’ll Provide

  • Loaner laptop and USB headset
  • Monitor

What We’ll Provide

  • Medical
  • Dental
  • Vision
  • Life and Disability
  • 401K (US) or RRSP Matching (Canada)
  • Paid Time Off (PTO)

APPLY HERE

Bookkeeper

BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.

**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.

In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.

We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Weekly/Monthly Balance Sheet (Statement of Financial Position)
  • Weekly/Monthly P&L (Income Statement)
  • Weekly/Monthly Budget vs. Actual
  • Other Custom Reports (as required)
  • Maintain and Manage Chart of Accounts
  • Debit/Credit Cards Reconciliation
  • 1099 Preparation
  • Process payroll: including set-up, scheduling, and frequency

Required Experience:

  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Quickbooks (desktop and online)

Tools Needed:

  • Home office setup
  • Computer with webcam
  • Smartphone with email capabilities and push notifications
  • High-speed Internet Acess
  • Current version of Quickbooks installed on your home PC

Thank you for your interest in BELAY, please note that all applicants will be subject to reference checks and a background check prior to an offer of a contract being issued. Additionally, BELAY participates in E-Verify.

APPLY HERE

Lyrics Associate

Genius is searching for enthusiastic and attentive music fans to join our lyrics team as Lyrics Associates. The right candidates are skilled transcribers in their own right and equally skilled at carefully checking the work of others. They’re attentive to detail and process, and never miss a step. This team will play a key role in making Genius’ lyric library the very best, within hours and even minutes of release, reviewing our library of lyrics and helping us build new lyric products. 

*Note: This is a part-time, US-based remote role, primarily Thursdays through Sundays.

As the premier global database of lyrics and artist-focused content, Genius’s mission is to celebrate More Than The Music—the lyrics, the stories behind the songs, and the creative connections that meaningfully drive culture.

Through our original content, technology, and live & virtual experiences, Genius spotlights the artists who are shaping music culture across every genre and musical discipline, sharing the stories behind their creativity and craft in their own words with over 105M+ people each month on Genius.com and everywhere music fans connect across the internet.

To learn more, check out our sizzle and follow us on TikTokTwitterInstagramFacebookSnapchat and YouTube

Responsibilities:

  • Provide complete and accurate transcription and sync of new releases
  • Review and edit community transcriptions for accuracy and completeness
  • Match new release transcriptions to Apple Music database
  • Collaborate with Community and Tech teams to improve overall transcription processes and capabilities, including sync  

Requirements:

  • Ability to work under pressure with tight deadlines
  • Comfort with spreadsheets
  • Active participation in the Genius Knowledge Project and Transcriber community strongly preferred but not required
  • Fluency in a foreign language or regional languages, especially Jamaican patois, is a plus
  • Professional transcription experience highly regarded
  • Age 18+

Genius is committed to diversity, equity, and inclusion. We are building an inclusive and multicultural environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

APPLY HERE

INSURANCE SPECIALIST III – REMOTE (WORK FROM HOME)

***Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/Paid Holidays/Monthly Bonus Eligibility/Tuition Reimbursement/401k plan plus Employer Match/Professional Development***

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.

THIS POSITION IS REMOTE – WORK FROM HOME.

Xtend Healthcare is looking for Insurance Specialist III is responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client and federal guidelines.

JOB SUMMARY:

1.  Effectively manages assigned insurance receivables to achieve business line expectations.                                                 

  • Exceed productivity standards as outlined by business line Exceeds a minimum of 85% work quality scoring and accuracy on all accounts worked.
  • Completes timely follow-up on assigned accounts to ensure no cash loss.
  • Exceeds monthly cash expectations as set out for assigned client receivables Ensures insurance accounts are resolved within 90 days of placement.   
  • Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals.
  • Acts as a knowledge resource for team members.

2.  Perform account research and route accounts through appropriate client workflows.   

  • High level understanding of client host system functions Clearly documents actions taken and next steps for account resolution in patient accounting system.
  • Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system.
  • Demonstrates advanced understanding of commercial and Medicaid payers.
  • Has knowledge of Medicare guidelines and is able to accurately perform corrections according to CMS guidelines.
  • Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions)
  • Compiles appeals and approves appeal requests for team related to technical payment denials Demonstrates the ability to act as request approver for team members to ensure accurate actions are taken for account resolution.
  • Reflects understanding of payer contract verbiage and the ability to negotiate payment utilizing contract terms Ensure strong communication skills to convey intricate account information.

3.  Ensure all accounts are worked within client standards and Federal Regulations.  

  • Maintain high quality account handling per client standards.
  • Work within federal, state regulations, department/division & all Compliance Policies.
  • Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.   

4.  Maintain continuing education, training in industry career development.  

  • Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management Integrate information obtained through training sessions and policy changes immediately into daily routine.

MINIMUM REQUIREMENTS:

  • High School Diploma (additional equivalent experience above the required minimum may substitute for the required level of education)
  • 3 to 5 years’ experience in a hospital healthcare receivables environment. (additional equivalent education above the required minimum may substitute for the required level of experience)
  • Medicare AR and Billing experience
  • Excellent oral and written communication skills
  • Basic computer skills
  • Familiar with widely used patient accounting software

PREFERRED QUALIFICATIONS:

  • Organization, planning and prioritizing
  • Communication skills
  • Data management
  • Attention to detail and accuracy
  • Problem-solving
  • Adaptability and flexibility
  • Possess excellent reading and writing skills
  • Strong Computer skills
  • Ability to communicate successfully with patients, hospital or Xtend Employees
  • Is able to work individually and as part of a team
  • Possess ability to concentrate for long periods of time
  • Proficient in numeracy skills
  • Pays close attention to detail
  • Must possess excellent grammar and spelling skills
  • Proficient in knowledge and use of email and internet
  • Possess above average knowledge of administrative procedures

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

Apply Now

Internet Safety Evaluator

Employee Sub-Group: Perm PT Hourly 
Work Schedule: Part Time- Regular up to 20 hours per week
Location: USA 
Position Title: Evaluator 

About Lionbridge AI, a TELUS International company  

We partner with the world’s most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world — and you can be part of it.  

Lionbridge AI offers flexible opportunities with competitive rates across the globe. Learn more at Lionbridge.ai 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

The Position

We are currently seeking dynamic and creative people who have a strong interest in improving online search results and are comfortable working on sensitive and adult content.  A very important aspect of this role will involve reviewing the content of potential upsetting or offensive material to make internet browsing safer and more secure for all users. Through this work you will be making a valuable contribution by expressing your opinion on the quality and content of what is currently out there on the web and protecting users from viewing unsuitable material.  You should have a minimum 12 months experience using Gmail as primary email, daily access to and use of a broadband internet connection to perform the work and an Android V4.2 or higher or iPhone running iOS version 9.0 or higher to perform the work on.   

Basic Requirements

  • High School Diploma or GED Qualification
  • For cultural awareness purposes you should be living in the United States for the last 5 consecutive years.

Preferred Skills

  • Gmail must be your primary email account
  • Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
  • Experience in use of web browsers to navigate and interact with a variety of content
  • You must have an understanding of various social media environments and dynamics, including memes, virality, and other trends
  • Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 

APPLY NOW!

Gaming-Related – Moderation (English)

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Moderation! Do you have a Moderation background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
Rare Opportunity to Join this Gaming-Related Moderation Team for a New Launch! Tickets Only
Project Hours:24/7Emphasis on nights and weekends
Commitment:10 hours per week90 days
EXTREMELY IMPORTANT:This project deals with potentially extreme content, with the potential for both images and text to be highly offensive. Moderators will need to be able to withstand hours of sorting through harsh language, vulgarity, hate speech, and sexual content. While we do have a program in place to minimize this impact, it is the core functionality of the project.

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Moderation experience in both chat and forums
  • Experience with spreadsheets, such as Google Spreadsheets or Excel
  • Experience with Zendesk is a bonus
  • Experience with CleanSpeak is a bonus
  • A love for MOBAs

Workspace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above
  • Quality headset 
  • Quiet workspace to take calls 
  • Willingness to install MSQ security software and 2FA app on phone 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Who is ModSquad?ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. 
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.  ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process#workfromhome #freelance  #remote  #modsquad   #wearethemods  #customersupport  #emailsupport 

APPLY FOR THIS JOB

Social Media Agent

At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image.  A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position.  Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.

Primary responsibilities for the various agent positions may include, but are not limited to:

  • Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
  • Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
  • Actively engaging with online users, stimulating, guiding, and participating in conversations.  Authoring responses on the fly.
  • Research customer service answers, in some cases client CRM systems.
  • Identify and escalate trends, topics, sentiment, and emerging issues

Required skills and traits

  • Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
  • Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
  • Strong keyboard skills
  • Ability to navigate between multiple systems or applications simultaneously
  • Demonstrated personal or professional success engaging in a social channel

Recommended education and experience

  • Minimum 18 years of age required
  • 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
  • Some experience in a call center environment helpful.
  • Work-at-home experience helpful.
  • Social media moderation and engagement experience preferred but not required
  • Healthcare background desirable but not required
  • Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
  • College Degree or equivalent experience preferred

Environment and Technical Requirements

  • Dependable, high-speed Internet access
  • Dependable telephone access (landline preferred for training)
  • Ability to work in a quiet and secure home office atmosphere
  • Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.

Language Fluency Requirements

  • All applicants must be fluent in English.
  • Some positions involve fluency in reading and writing in other languages
  • Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
  • LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.

We are currently recruiting US Residents with fluency in the following languages:

  • English
  • Danish
  • Dutch
  • Flemish
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish

Join our LiveWorld team and enjoy

  • Work at home
  • Flexible scheduling
  • Dynamic environment in fast paced social industry
  • Opportunity to learn new skills and further develop existing skills
  • Opportunity to learn within healthcare and non-healthcare industries

HOW TO APPLY

*LiveWorld is not currently recruiting non-US applicants.

Part Time Social Media Coordinator- Facebook Groups

Overview

At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.

Khoros is seeking a Part Time Social Media Coordinator who specializes in Facebook Groups to add to our growing professional services team. Ideal candidates embrace a fast-paced work environment and are interested in supporting customers from a wide range of industries. A deep understanding of Facebook Groups, social media, and major networks is key, as is a sense of curiosity and a “can-do” attitude. 

The social media coordinator will manage Facebook Group-based social communities. They’ll create and publish organic content, export and manipulate social data, as well as support strategic deliverables and plans to help Khoros customers unlock the most value possible from their social programs and the Khoros platform.

The Part Time Social Media Coordinator will work collaboratively with strategists, analysts, and social media managers to support group-based social programs that meet and exceed our customers’ business objectives. This role will report to a Senior Strategist  and work closely with the sales and professional services teams to enable world-class social strategy and execution for Khoros customers.

Responsibilities

  • Monitor and manage customers’ brand activity within Facebook Groups and actively mine social conversations for relevant insights and opportunities to engage.
  • Answer customer inquiries competently and efficiently, coordinating with internal teams when necessary.
  • Work with strategists and analysts to plan, forecast, and report on social media marketing and care programs. Manage outcomes against a set of defined business goals and KPIs.
  • Assist on social media strategies for Khoros customers.
  • Working with key social platforms including Facebook, Instagram, Twitter, Pinterest, YouTube, LinkedIn, Snapchat and TikTok with strong familiarity.
  • Ability to rapidly assess, analyze, and resolve complicated issues independently, even with little initial information.
  • Excellent ability to edit and proofread; ability to think critically about content in context of brand messaging, goals, and voice.

Qualifications

  • Bachelor’s degree (or equivalent)
  • 1-3 years in the social media space or equivalent combination of experience, education, and training.
  • Candidates ideally have former community management, content creation or reporting experience.
  • Minimal travel may be required.
  • Some evening/weekend coverage will be required.

Apply for this job online

Web Support Representative (Email/Chat Team)

WHO WE ARE

Golden Customer Care’s mission is to deliver a world-class experience to every single customer with whom we interact. We are the human touchpoint for some of the largest health, wellness and beauty brands online, and we take that responsibility seriously. Through superior knowledge of our products and a drive to solve concerns quickly and thoroughly, we are able to maintain high levels of customer satisfaction. We’re growing fast, but our core values remain the same as when we were founded in 2010.  If you are results driven, ambitious, a creative problem-solver, have a positive energy, collaborative and team oriented, and a continuous learner we might just be the perfect place for you!

THE ROLE

The Web Support Team is responsible for the support of all GCC Customer Service locations. As a member of the Web Support Team, it is necessary to have fluid communication of any ongoing problems. They are responsible for responding to emails and chats in a timely manner. They will be responsible for delegating tasks to appropriate supervisors and their teams, overseeing all inbound call projects, and maintaining the productivity and quality of the Web Support Team.

WHY YOU SHOULD WORK WITH US

Here at Golden Customer Care, we work in a lively, laid back work environment with a fully stocked break room for our employees to use. We pride ourselves in our incredibly diverse workforce. We intentionally strive to cultivate, create, and celebrate a rich, vibrant, and inclusive culture of belonging where our employees feel respected and empowered. We also offer:

  • Competitive Hourly Rate.
  • Employer-paid benefits (medical, dental, vision, life…)
  • Matching 401K plan
  • Virtual Yoga
  • Casual, “no dress code” atmosphere and an open, inspiring office space
  • Ongoing learning and development opportunities such as manager and employee development classes, mentorship program, and much more. 
  • Regular celebrations and employee events
  • Highly interactive work with a talented, diverse, passionate team
  • UNLIMITED room for growth and results-based pay increases
  • Remote, work from home (must live in AZ, CA or UT)

WHAT YOUR DAY WILL LOOK LIKE

  • Open and maintain customer accounts by recording account information.
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 
  • Identify and assess customers’ needs to achieve satisfaction. 
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/team sales targets and productivity quotas.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. 
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies. 
  • Go the extra mile to engage customers.
  • Resolve customer complaints via phone, email, or chat Cancel or upgrade accounts 
  • Assist with placement of orders, refunds, or exchanges. 
  • Advise on company information. 
  • Take payment information and other pertinent information such as addresses and phone numbers. 
  • Place or cancel orders Answer questions about warranties or terms of sale. 
  • Act as the company gatekeeper. 
  • Attempt to persuade customers to reconsider cancellation Inform customers of deals and promotions.

IDEAL CANDIDATES WILL HAVE

  • High School Diploma or GED
  • Thorough knowledge of windows-based applications and software programs.
  • 2 years’ experience in Customer Service preferred
  • Working knowledge of call center systems and/or workflows
  • Strong oral communication skills.
  • Takes initiative in problem solving.
  • Organizes and prioritizes effectively.
  • Detail oriented
  • Exceptional customer service skills.

APPLY HERE

Social Media Assessor

Lionbridge is currently looking for Social Media Assessors who will rate the relevancy and accuracy of ads and other content on their personal social media accounts.  These ads are specifically targeted to various combinations of market demographics based on gender identity, age range and social media activity.  Accordingly, assigning Social Media Assessors to projects within the target marketing demographics is critical to the work to be performed.

We offer exciting tasks, competitive rates, flexible hours and the ability to work from home.  This is a temporary position, up to 12 months. 

WORK SCHEDULE

  • Work from home
  • Part-time, self-directed schedule (day/night)
  • Up to 1 hour per day, 5 days per week (preferably Monday to Friday)

REQUIREMENTS

  • Computer with a secured high-speed Internet connection
  • iPhone or Android smartphone that is less than 3 years old
  • Active daily user of social media
  • Fluency in written and spoken English
  • High level of cultural awareness and familiarity with current events including entertainment, shopping, business, media and sport
  • Must be able to complete all assigned tasks accurately and efficiently within timing and/or production standards or requirements
  • 18 years of age or older
  • Must be living in the United States for the past 3 years
  • All work must be done within the United States

Apply now!

US Online Task Contributor

What does the job involve?

As an Online Task Contributor your ultimate goal will be to contribute towards evaluating websites and products over time and making internet search more exciting, relevant and interesting for all end users in the United States. In this job you will be accessing tasks from your laptop or desktop PC at home, you will be evaluating online search results in order to improve their content and quality. You will be required to provide feedback on content found in new products and search engine results.  You will play a part in improving the quality of one of the largest search engines in the world using both your laptop/desktop PC and Android or iPhone mobile device.  

Who is suitable for this job?

We are currently seeking highly tech savvy, dynamic and creative Internet users who have a familiarity with a wide variety of Apps and have a strong interest in all forms of social media, specifically those who are an active daily user of their Gmail account. We require suitable candidates to own & use a desktop/laptop as well as an Android or iPhone mobile phone preferably running the latest OS version, you must be familiar with downloading Apps on your phone and you should also be willing to download certain required Apps. Hours for this role are up to 10 hours per week depending on task availability but will not be more than 10 hours per week.

You should be a flexible, reliable avid internet user.  In this role you will have the freedom to complete tasks from your own home, scheduling your own hours, this opportunity should not be considered as a primary or guaranteed source of income but is designed to supplement your own income. The volume of available tasks can vary on a weekly basis. You will receive push notifications when tasks are available through the custom App that you will be required to download. We are seeking people who specifically have a desktop PC and an Android or iPhone mobile phone running the latest OS version and the Google Search App installed to complete tasks.

What are the main requirements for the job?

  • You must be fluent in written and verbal English
  • You must be living in the United States for the last 3 consecutive years
  • You must own a Desktop/Laptop PC
  • You must own an Android or iPhone smartphone running the latest OS version
  • Gmail must be your primary Email account and used frequently
  • Active daily user of Gmail and all forms of social media, some tasks may be social media based.
  • Latest version of the Google Search App installed on your mobile device
  • You must be highly Tech-Savvy and familiar with a variety of Apps
  • Willingness to download Apps
  • You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States

APPLY NOW!

Rater

The Position

We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool. Raters log on to the online tool to select tasks to do on a self-directed schedule. A Rater reviews the results returned in a specific search query and rates them in terms of relevance. The majority of the task types will require both a desktop/laptop and a smartphone. You should have a minimum 12 months experience using Gmail as primary email, daily access to and use of a broadband internet connection to perform the work and an Android smartphone 4.2 or higher or iPhone iOS version 10.0 or higher to perform the work on.

Basic Requirements

  • High School Diploma or GED Qualification
  • For cultural awareness purposes you should be living in the United States for the last 5 consecutive years. 

Preferred Skills

  • Active daily user of Gmail, Google+ and other forms of social media including Twitter & Facebook
  • Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
  • Experience in use of web browsers to navigate and interact with a variety of content

APPLY NOW!

Order Processing Specialist (Part-Time & Remote)

Quartzy is seeking an Order Processing Specialist to assist with our rapidly growing Marketplace Operations, ensuring that all our orders are placed in a timely fashion and that our customers are receiving notifications about orders and shipping.  You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
This is a part-time remote position. You can work from anywhere in the United States and are not required to come into the office. Expected hours are approximately 20-30 hrs/week, but may change with fluctuation of the business. You must be available for 3-5 hours each day between the hours of 8am-1pm PT. Compensation range is $13-15 depending on location and experience.

Why Quartzy  Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our team is passionate about accelerating scientific research through well-designed, meaningful tools for labs and companies alike. We value openness, transparency, and good communication, because, after all, we are in this together.

Responsibilites

  • Process orders in a timely and accurate fashion
  • Communicate order status and shipping details to our customers via our online platform

Requirements

  • Detail-oriented 
  • Fantastic written and verbal communication ability
  • Strong multi-tasking and organizational skills 
  • Ability to operate independently in fast-paced environment
  • Must be able to work PST work hours

APPLY HERE

Part-Time Technical Writer(Temporary)

  • This is a remote part-time (29 hrs./week) temporary position; the project duration is approximately 4 months.Responsibilities of the Technical Writer:
    • Use content development programs to create materials that teach educators how to use our assessment and reporting tools
    • Format and edit documents to promote clarity, accuracy, and Amplify style
    • Create and edit graphics using screen capture utilities and Adobe Photoshop
    • Work with content management systems, developers, and Quality Assurance (QA) to ensure proper integration
    • Maintain each document efficiently and accurately, maintaining multiple versions as necessary
    • Attend meetings to discuss project workflow, ensure accurate grammar in designs and specifications, and promote consistency through all product communicationsBasic Qualifications of the Technical Writer:
    • Bachelor’s degree with a concentration in English, Journalism, or Communications
    • 3+ years developing end-user documentation (candidates are expected to provide writing samples)
    • 3+ years of experience using Adobe Creative Cloud (InDesign, Photoshop)
    • 3+ years of experience using MS Office, G Suite, Intercom, and similar toolsPreferred Qualifications of the Technical Writer:
    • Experience with HTML, CSS, JavaScript, and git/GitHub
    • Familiarity with desktop, laptop, mobile, and tablet computers
    • Meticulous attention to detail and dedication to producing quality products with the ability to set and meet tight deadlinesWe celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.  This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.Amplify Education, Inc. is an E-Verify participant.

APPLY HERE

Data Entry

Data Entry

Job description

We are looking for Data Entry Clerks to join our crew of photo and video collectors worldwide! 

IMPORTANT: This is a temporary contract job.

At TransPerfect, we are looking for speakers of various languages to join our worldwide network of workers on a variety of innovative and interesting remote projects and jobs to improve Artificial Intelligence (i.e. as speech or text recognition, input methods, keyboard/swipe technology or other areas of human-machine interaction).

TransPerfect has over 5,000 full-time employees, a network of over 5,000 certified linguists and subject-area specialists, and over 90 offices in cities around the globe, making it the world’s largest privately held language services provider. TransPerfect is certified to ISO 9001:2015 and ISO 17100:2015, ensuring the highest level of quality and service for all projects. Our global group of companies completes over 300,000 projects per year and works with many of the world’s most recognizable enterprises.

In this role, you will work as a Transcriber/Labeler, You will perform some or all of the following tasks: transcription, data labeling, and data classification. This job requires a high level of independence, adaptation, and accuracy. Attention to detail is a must to succeed in this role!

Job requirements

  • Part-time or full-time availability. 
  • Ability to meet daily KPI’s.
  • Excellent time management.
  • Ability to work independently.
  • Flexibility and ability to adapt and react to changing priorities quickly and efficiently.
  • Ability to track, analyze, and report issues.
  • Ability to understand and implement feedback.
  • Find comfort in detail-oriented work.

Apply for this job

Work From Home Data Entry Agent (Full-Time & Part-Time) (GA)

POSITION RESPONSIBILITIES

WHAT DOES A WORK AT HOME DATA ENTRY AGENT DO?

A Data Entry Agent will perform analysis and research to process and/or a claims and appeals navigating multiple systems and racking tools. The agent will enter claims following a standard processing procedures, ensuring accuracy and completeness  while achieving performance expectations.  Agents will be expected to use good judgement and critical thinking to seek advice or escalate issues to their supervisor or support staff when appropriate.  

KEY RESPONSIBILITIES

  • The accurate and timely review, entry, and resolution of simple claims. Responsible for interpreting procedures and policies to ensure accurate claims resolution
  • Responsible for accurately processing claims through multiple systems.
  • Translate data into information acceptable to the claims processing systems
  • Consistently meet average handle time/productivity goals that are aligned program requirements
  • Maintain confidentiality of all documents/files
  • Apply commitment to quality by doing things right the first time in order to avoid defects from reaching customers or requiring internal re-work

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT? 

MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive.   Standard starting compensation is commensurate with experience.  Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.  In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.  Benefits options and plans vary slightly by location.  

JUST A FEW OF THE BENEFITS

  • Medical, Dental, and Vision Coverage Options
  • Paid Time-Off
  • Regular Raises
  • Advancement Opportunity
  • Fun, Engaging Work Environment
  • Casual Dress Code
  • Cash and Prize Contests

SCHEDULE

NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

We can offer a wide range of scheduling options for qualified candidates.  There are multiple shifts and weekly work variations available to our team members.  Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location.  Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization.

ABOUT THE APPLICATION PROCESS

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

WORK FROM HOME REQUIREMENTS

Work Area

  • Quiet workspace free of background noise and distractions
  • Private area acceptable for webcam use

Wired High-Speed Internet Connection

  • Download Speed 20 Mbps (minimum)
  • Not sure?  Test your speed at speedtest.net

 Personal Desktop or Laptop Computer

  • PC (Not a MAC)
  • Windows 10 Operating system
  • Intel Core i5 Processor
  • 8Gb Memory (RAM)
  • 256Gb Hard Drive (Storage)
  • 1 USB Type A 2.0 (Standard headset USB)
  • 1 RJ-45 Connection (Internet Ethernet Cable)

 Headset & WebCam

  • Approved Corded USB Noise Canceling
  • Internal or External Web Camera

CONDITIONS OF EMPLOYMENT

  • Must be authorized to work in their country of residence (The United States or Canada)
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results
  • Must be willing to submit to drug screening.  Job offers are contingent on drug screening results.

REGARDING COVID-19

As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. 

Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.

REGARDING MASKS

To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training.  In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.

For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.

REASONABLE ACOMODATION

Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, [email protected].

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person’s merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI’s commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

APPLY HERE

Chat Technical Support Representative – Overnight


Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. 

What Your Virtual Work Environment Looks Like

  • A private workspace with locked door in your permanent residence
  • Quiet environment free of background noise and interruptions
  • A secure workspace free from cell phones/video devices
  • Arrangements for dependent care and other obligations

What You’ll Love About Us

  • Paid rate starting at $15.75
  • Earning potential up to $17.75/hour after successful completion of the full Continuity Model
  • You may be eligible for medical; dental & vision benefits 30 days after 90 days of employmentMore information regarding benefits can be found by visiting this website.
  • Paid Time Off and Paid Holidays available for eligible employees
  • Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams 

What You’ll Do Every Day 

You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs. 

  • Locating music, apps, and movies on various devices
  • Billing issues
  • Fraud management
  • Product feature inquiries
  • Resolving username and password difficulties
  • Troubleshooting email, wi-fi connectivity and web browser issues
  • Navigating customers through various apps
  • Data back-up, sharing & synchronization troubleshooting
  • Verifying proper hardware and software configuration and set up
  • Diagnosing and resolving issues including internet connectivity, email, application downloads, and more

What We’ll Love About You

  • Regular, consistent, and punctual attendance.
  • Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
  • Must be able to work a 3rd shift between 9pm – 9am CST
  • Must have prior overnight work experience
  • Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
  • Possess a strong work ethic with a stable work history
  • Great communication skills
  • Desire a long-term career with growth
  • Openness to feedback and willingness to improve
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred

What You’ll Need 

  • High School Diploma or GED
  • Must be 18 years or older except where prohibited by law
  • Minimum 6 months of customer service experience
  • Legal authorization to work in the US
  • High speed internet services

Dealer Chat Specialist- Remote

Roadster is launching a new product and service offering to its dealer partners in early 2021. In addition to licensing its industry-leading omnichannel commerce platform, Roadster will also provide an enhanced conversational commerce platform, including managed services, to help dealers communicate with their customers via chat, co-browse, video, and phone, with the goal of driving deeper shopping engagement and higher close rates. The Automotive Expert will serve as the primary conversational agent with consumers that begin a conversation through Express Store Live. The focus of the role is to provide a best-in-class conversational experience focused on answering consumer questions and providing high quality lead information to our Dealer Partners. This is a contract to hire position.

Responsibilities:

  • Handle multiple inbound conversations simultaneously through the Express Store Live platform with a focus on personal connection.
  • Follow processes and procedures to provide a consistent conversational Express Store Live experience to all consumers.
  • Provide feedback to ESL leadership on development needs of the platform to assist with prioritizing the program roadmap.
  • Collect consumer information to provide actionable details to our Dealer Partners for each consumer.

Measures of Success:

  • Consumer satisfaction as measured through NPS and other surveys associated with the Express Store Live program
  • Lead Rate as measured through Roadster Account Creation rate
  • Response time as measured through the Express Store Live platform
  • Quality as measured by Quality Assurance audits conducted by Chat Account Managers and ESL Leadership

Qualifications:

  • 1-2 years of customer service, preferably with significant BDC or call center experience
  • Required general knowledge of automotive retail transactions, including financing, leasing, service and protection plan offerings, and trade-in valuations
  • Excellent communication, presentation, interpersonal and organizational skills
  • Comfortable utilizing online tools, CRMs, and other software as a service (SaaS) products
  • Strong problem solving skills and ability to objectively manage conflicting priorities
  • Able to multitask in a frenetic environment without getting stressed out
  • High level of accountability and ability to effectively prioritize tasks
  • Customer first mentality
  • Ability to self-manage workload and invest time in researching answers to both internal and external questions without a defined process

Benefits

Being a part of a fast-growing, young company in a rapidly changing industryA creative, fun, fast paced environment of passionate teammates

APPLY HERE

Support Specialist (Remote)

Who We Are:

We reward shoppers for digitizing their shopping experience. 
Our mission is to delight the world’s shoppers with a free smartphone app that is easy, smart and fun.

Why Join the Fetch Family?
We make it better for users even when that’s difficult for us
We empower people with information and trust
We challenge ideas, not people
We think bigger and keep building
We find ways to bring the fun to Fetch!

We’re committed to building an empowered and inclusive community of innovative and passionate people. As a growing organization, we need team players who can go above and beyond their individual responsibilities to help our company build towards its vision. If you are a creative, hard-working, and fun-seeking person interested in working with a close-knit group of highly talented people, this is the right place for you.

Fetch Rewards is an equal employment opportunity employer.

The Role!

The Support Specialist role is the voice of Fetch Rewards and represents the company every day by interacting with our users via email. Your technical competency and ability to internalize and articulate product bugs, enhancements, functionality, and engaging users will help you and Fetch Rewards succeed. An ideal candidate will thrive as an individual contributor, as well as in collaborative settings, by providing timely support to users, input on process improvement, and creating support-related content for users. 

This position requires working on Saturdays and Sundays.
Schedule options: Friday – Tuesday or Wednesday – Sunday. 1:00 PM – 9:30 PM OR 3:00 PM – 12:00 AM.

Scope of Responsibilities:

  • Trouble-shoot and effectively communicate issues to Fetch Rewards users and the development team.
  • Maintain user satisfaction.
  • Technical software troubleshooting with development team.
  • Manage priorities and effectively complete day to day tickets and long-term projects.

We know we’re both succeeding when:

  • All requests are addressed within 24 hours.
  • You are effectively translating problems from users into repeatable bug reports for the technical teams in a way that they do not need additional information to identify the issues.
  • You solve problems and reduce the need to contact the technical teams.
  • You find yourself excited to tell people about what we’re building here at Fetch. You wake up truly excited because you know what you do today will directly impact a young growing company.

The ideal candidate:

  • Customer Service and/or technical support experience a plus.
  • Passion for problem solving and service with an entrepreneurial mindset.
  • Knack for quickly identifying technical problems and implementing solutions.
  • Strong communication skills both written & oral.
  • Active listener who asks the “right” questions to fully understand a request.
  • Team-player who is eager to collaborate and welcomes open discussion in order to problem solve.
  • Ability to effectively manage day to day tasks and long-term projects with the passion and desire to increase the scope of the support team.
  • Bonus points if you’re BILINGUAL! 

Benefits:

  • Medical, dental, and vision benefits 
  • 401K 
  • Unlimited PTO
  • Flexible Hours 
  • Company Equity

$17 per hour.

APPLY HERE

Content Marketing Manager (Remote)

The Content Marketing Manager will craft interesting, well-researched, content to drive traffic, engage and convert target customers, and improve shared content across social media channels; content to include white papers, blog posts, website copy, eBooks, case studies, webinars, videos, events, speeches, and other content as needed

Responsibilities:

  • Produce high-quality articles, white papers, blogs, press releases, email marketing messages, case studies, presentation content, survey reports and web copy optimized for social media and SEO
  • Serve as an exemplary writer, consistent with our company’s tone and mission. You write clean, concise, well-polished copy
  • Continuously measure and improve content performance; create reports leveraging Google Analytics, HubSpot and social media analytics tools
  • Build and maintain editorial calendar and written guidelines
  • Lead research to drive thought leadership that fuels white papers, webinars, press, awareness, and a reputation of Socialive as a thought leader and information resource.
  • Contribute to social media strategy, postings and content calendar
  • Drive strategic web content updates, working with demand generation, product marketing, and creative/design.
  • Keep up with current industry trends and topics to ensure effective communications
  • Copy edit and review content for messaging, style guidelines, brand consistency, and voice; provide education and guidance to ensure high quality writing for all Socialive content
  • Coordinate with partners, thought leaders, and other third parties to produce high quality joint content programs
  • Develop a content strategy that supports developing thought leadership, driving awareness and traffic, nurturing sales, and closing deals.
  • Develop and maintain editorial calendars and content project plans; provide regular updates to stakeholders, and determine metrics for ensuring effectiveness of marketing content
  • Build and track benchmarks for measuring success and ROI
  • Implement new tools and processes for effective creation and measurement of content.
  • Optimize delivery strategy for each piece, by implementing best practices, and repeatedly test various tools, content formats, and distribution channels with various target audience segments
  • Ensure that all communications adhere to brand and communications standards and are written in a consistent Showpad “voice”
  • Provide accurate and timely project reporting on all content marketing activities
  • Working with digital marketing, develop and execute campaigns to drive engagement with content
  • Manage the strategic updates to website, keeping content relevant and fresh to drive traffic, engage visitors, and convert visitors to prospects

Skills

  • 3+ years of experience in marketing, communications, or writing-focused roles
  • Excellent writing skills
  • Excellent communication and collaboration skills
  • Strong analytical capability
  • Experience with Web Content Management Systems, Hubspot a plus
  • Ability to thrive in a fast-paced, deadline-driven team environment with shifting priorities

Core Competencies:

  • Deep enterprise SaaS experience.
  • Passionate about identifying and prioritizing strategic Marketing Communication opportunities and driving overall strategy
  • Data-Driven: The ideal candidate will be responsible for driving all metrics around content marketing activities and impact on lead funnel
  • Innovation: The ideal candidate will be relentlessly focused on positioning Socialive as an innovator and industry leader through the creation of new and valuable strategies, programs, and features
  • Teamwork: The ideal candidate will be committed to working together in a respectful, transparent and trust-based way in all interactions, large and small

Accountant (Remote)

The Position:

Socialive is growing extremely fast and is looking for a Corporate Controller who will be responsible for the accounting operations of the organization. As we build out our Finance organization, we are looking for someone who is passionate about creating efficiencies throughout the organization and implementing repeatable processes that give us the freedom to focus on growth. This position will operate cross-functionally and will touch all parts of the organization. If you crave efficiency, think in numbers, and make excel spreadsheets for fun, we would love to chat with you.

Responsibilities include:

  • Oversee and participate in all accounting functions of the company, including transaction-level record keeping, AR, AP, SaaS revenue recognition, monthly financial reporting and closing process, general ledger accounts, etc.
  • Preparation of financial statements and supporting schedules
  • Create, review, update and enhance Company’s accounting policies and procedures as well as monitoring their consistent application
  • Administration of the company system of internal controls and financial systems
  • Ensure compliance with all federal, state and local corporate income, payroll and other applicable taxes and licenses
  • Work with the Finance team to ensure coordination of timely publishing of metrics, forecasts, budgets, and financial statements (internal and external)
  • Planning, directing, and coordinating all accounting operational functions
  • Maintain strong working relationships with all key managers and vendors relating to the areas of software support and payroll
  • Evaluating accounting and internal control systems
  • Design and implement additional and ad hoc reporting as needed
  • Maintain accounting policies and procedures with ongoing improvement initiatives.
  • Ensure adherence to local regulatory policies & standards

The Candidate:

  • CPA with BS/BA in Accounting/Finance, or a related field of study from an accredited college or university; MBA a plus
  • 3-5+ years of experience with managing accounting and financial operations within the software/SaaS industry environment
  • Expert knowledge of General Ledger, consolidations, month end close process, GAAP Standards, accrual accounting, and revenue recognition standards
  • Willing to jump cross-functionally across the finance and accounting departments and pivot from details to bigger picture to accomplish company priorities
  • High-Level Proficiency in Excel and Quickbooks Online
  • Ability to manage deployment of new software/accounting systems
  • Excellent written and oral communication skills
  • Impeccable analytical and organizational skills

Nice to have

  • Familiarity with SaaSOptics, Bill.com, Expensify, Coupa, and Ariba

APPLY HERE

Technical Support Specialist (Remote)

Role:

The Technical Support Specialist is responsible for taking ownership of delivering a high level of technical support to our growing customer base. This role works cross-functionally to ensure customer issues are quickly resolved, issues are escalated effectively, and feedback is channeled back to internal stakeholders. Our successful candidate enjoys solving complex problems, is a highly curious thinker, and strives to provide a high standard of customer satisfaction with every interaction.

Responsibilities:

  • Effectively resolve customer inquiries in a considerate, accurate, and timely manner
  • Triage, respond to and de-escalate inbound client support requests in a timely manner while maintaining a high standard of professionalism and client satisfaction
  • Troubleshoot all aspects of Socialive’s platform & technology
  • Work cross-functionally with Customer Success, Product, and Engineering teams to manage technical issues and escalations
  • Maintain detailed support documentation for both internal and external use to strategically identify understand customer trends
  • Contribute to the development of best practices, team processes, and peer training
  • Be an advocate for our customers and the solutions that will best enable them on Socialive software
  • Own tracking of inbound tickets and reporting to senior management

Qualifications:

  • 2+ years of SAAS customer support experience, ideally working with marketing teams at large enterprise organizations
  • Experience troubleshooting AV hardware & set-ups and network issues
  • Demonstrated ability to to evaluate, troubleshoot, and triage customer issues as well as replicate and document for further escalation
  • Experience creating and managing FAQ’s and documentation
  • Personable, team-oriented player with great communication skills

APPLY HERE

Technical Sourcing Recruiter

At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $30 billion since 2011. GoodRx is a public company; we’re based in Santa Monica with additional offices around the country. We’re a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let’s talk.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!
The GoodRx Talent Aqucitision team is looking for a Technical Sourcer to help us find top technical talent to achieve our mission of accessible and affordable healthcare for all. The ideal candidate is someone who has a proven track record of successfully building and maintaining candidate pipelines, has a data-driven approach, builds trust with key stakeholders, and is a humble collaborator with leaders and peers. This candidate also thrives in a fast-paced environment, is willing to roll up their sleeves, and fiercely passionate about our mission.

Responsibilities:

  • Responsible for building and driving sourcing strategy across engineering
  • Focus on sourcing for Software Engineers, Data Scientists/Engineers, and other technical roles
  • Actively source qualified candidates using internet databases, social media, and employee referrals
  • Strong understanding of sourcing techniques, boolean strings and other sourcing methods
  • Ability to recommend and execute ideas, strategies, and initiatives across the recruiting team and various organizations
  • Conduct prescreening interviews with technical candidates to access skillset
  • Assist with  key recruiting initiatives from diversity and inclusion, employee branding and other programs
  • Strong analytical skills and ability to identify key metrics to be able to measure and scale

Skills and Qualifications:

  • The ideal candidate will have 2+ years of experience sourcing technical talent
  • Solid understanding of how to recruit multiple disparate positions simultaneously
  • Tact, discretion, and sensitivity when dealing with confidential information
  • Sound judgment and able to anticipate needs and problems
  • Highly organized, detail-oriented and analytical
  • Ability to work independently as all as interact and communicate with all organizational levels

Compensation for this role ranges from $70,000 – $90,000 plus bonus, equity, and competitive benefits.

APPLY HERE

Support Specialist, Quality Assurance

SANTA MONICA, CA /OPERATIONS – CUSTOMER SUPPORT (PATIENT ADVOCATE) /FULL TIMEAPPLY FOR THIS JOBAt GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $30 billion since 2011. GoodRx is a public company; we’re based in Santa Monica with additional offices around the country. We’re a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let’s talk.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!
About the Role:GoodRx is looking for an extremely smart and capable Support Specialist, Quality Assurance to ensure that the millions of consumers using our service are having an exceptional support experience. GoodRx is America’s leading prescription price transparency platform and offers clear and simple solutions that help people afford life-saving medications.
The ideal candidate will have customer facing experience – preferably with experience working with prescription drugs, pharmacies, and pharmacy benefit managers to help individuals fill their prescriptions correctly. This individual should possess a deep understanding of what it takes to keep customers/members not just satisfied, but delighted. This individual should have experience working across teams at different sites.

Responsibilities:

  • Monitor and assess call and email support channels
  • Prepare and deliver timely, accurate and organized quality reports to management and vendors
  • Ensure proper documentation of all processes and content updates
  • Coordinate and facilitate call calibrations sessions for call center vendor
  • Be consistently excited about providing world-class support to millions of users every month
  • Manage relationships with vendors to ensure timely resolution of customer issues
  • Work closely with vendors on best practices and new initiatives around providing amazing customer support

Skills & Qualifications:

  • Personable demeanor with a “can do” attitude and takes pride in helping customers
  • Call center and/or customer support experience 
  • Experience using Zendesk and ZenDesk talk
  • Desire to work in a fast-paced environment, that evolves with customer needs
  • The ability to understand complex situations and drive to a meaningful outcome
  • Good written and oral communication skills; strong interpersonal communication
  • Thrives in a close-knit team and companywide cross-functional teams
  • Enjoys flexing their problem solving and analytical skills whenever applicable
  • Bonus: Experience with call center quality assurance, experience working with third party call center vendors

APPLY HERE

Manager, Finance – Telecommute

This position is a strategic partner with the Institutional team within the Care Services business of OptumHealth. This position is responsible for helping the Institutional team drive the business forward and achieve growth targets. The responsibilities of this position include analyzing trends in revenue, medical, SG&A, and membership to facilitate forecasts and impact the direction of the business. Other responsibilities include ad hoc analysis and reporting for business and finance leadership. Present findings and recommendations to management via written communications and presentations.  Includes responsibility for budget planning and process support. Manage direct report(s).

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Interface with business leaders and build relationships in support of financial planning and performance measurement including reporting and analysis
  • Perform monthly close analysis to facilitate understanding of monthly results against the financial plan
  • Partner with business leaders to evaluate investment opportunities and cost savings initiatives to maximize resources and create efficiencies
  • Lead and facilitate monthly financial reviews of performance overall and at a market level
  • Collaborate with cross-functional teams in conjunction with budgeting and forecasting process
  • Manage business relationship on behalf of the broader Finance organization and Leadership
  • Leverage technology and carry out process improvement activities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in Accounting, Finance or equivalent
  • 5+ years of relevant financial analysis or accounting experience
  • Advanced level of proficiency with MS Excel, MS Office product suite, and other technology tools
  • Progressive financial work experience
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • MBA or CPA
  • Healthcare experience
  • Hyperion Essbase and PeopleSoft experience
  • Supervisory Experience
  • Ability to work in a matrix environment while positively influencing other functional areas

Competencies:

  • Strong financial, analytical, and business acumen
  • Generate innovative approaches and solutions to business opportunities
  • Excellent oral and written communication skills
  • Strong interpersonal skills and the ability to influence others
  • Ability to build strong relationships at all levels of the organization

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

APPLY HERE

Business Operations Analyst

ABOUT HAPPY MONEY

Happy Money® is building a happier and more equitable financial ecosystem that seamlessly blends psychology, technology, and a focus on happiness to help consumers go from borrower to saver, investor, and giver. The company provides a path toward improving financial well-being and securing greater happiness – beginning with paying off credit card debt – through its science-enabled, purpose-driven marketplace between mission-aligned capital and consumers.

Backed by leading investors including Anthemis Group, Tencent Holdings and CMFG Ventures, Happy Money has helped nearly 150,000 members pay off more than $2.7 billion in credit card debt since inception through its award-winning Payoff Loan™. Founded in 2009, Happy Money has a diverse employee base of over 350 people across the United States.

ABOUT THE ROLE

Happy Money is looking for a world-class operations analyst to be a key player in the Happy Money Movement. This role will be responsible for partner reporting related to loan portfolios, ensuring the accuracy of data by validating files and reports, and reconciling payment accounts. We’re looking for someone with strong attention to detail, great communication skills, and exceptional problem-solving skills. This hire will be a key component of the day-to-day business operations at Happy Money.

This is a 100% remote role (Based in the United States).

SPECIFIC DUTIES INCLUDE:

  • Reporting on loan origination and servicing activities, including:
    • Investor reporting related to loan operations
    • Maintenance and development of reports
  • Coordinate projects between internal departments (Development, Accounting and Finance, Member Experience)
  • Point of contact for external vendors (banks, custodians, administrators)
  • Focus on continuous process improvement through automation and increased efficiency
  • Track and ensure the accuracy of loan servicing reports and files
  • Reconcile bank accounts daily 
  • Track and validate the remittance of funds between Happy Money and our vendors
  • Communicate with banks to understand posting discrepancies
  • Investigate and identify issues as they arise; work with internal departments to identify the root cause

ABOUT YOU

  • Have 2+ years in an Accounting, Finance, Analytics, or Vendor/Investor reporting role
  • Have strong attention to detail
  • Are a critical thinker with the skills and ability to improve processes
  • Are a problem solver with laser-like focus
  • Have excellent interpersonal, verbal, and written communication skills 
  • Are savvy working with multiple IT interfaces
  • Have moderate Excel knowledge
  • Experience using SQL
  • Have a Bachelor’s Degree (preferably in Finance, Accounting, or Business Administration)

BONUS POINTS

  • Consumer Loan/Financial Services experience
  • Knowledge in programming languages such as R or Python

APPLY HERE

Senior Financial Systems Analyst

Organization

 BSI Business Group 

Primary Location

 United States of America-Arizona-Scottsdale

Work Locations

 0101 AZ Scottsdale CO Vitalant 6210 East Oak St. Scottsdale 85257 Employee Status Full-time, Regular

Shift

 Day Job

Travel

 Yes, 5 % of the Time 

Job Posting Close Date

 Jun 26, 2021

Job Function

 Finance 

** This position can be located remotely anywhere in the United States **

PRIMARY PURPOSE
Under minimal supervision, this position is responsible for the administration of financial systems and development of financial and statistical reports and dashboards.

DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations.  Brings compliance issues to the attention of management.
Assures quality customer service to all internal and external customers.
Maintains good attendance and punctuality per the absence policy.
Prepares and verifies the accuracy of statistical, financial, ad hoc reports, dashboards and KPIs.
Administers and configures the organization’s budgeting system to accommodate annual budgeting and forecasting processes. 
Administers and configures financial reporting and dashboards within Power BI.     
Serves as systems analyst and subject matter expert for financial reporting and budgeting software to include training of end-users. Ensure best practices are established for systems, processes and permissions.
Produces monthly financial statements, as well as annual audited financial statements as needed in the financial reporting software. Ensures proper accounting consolidation techniques in accordance with General Accepted Accounting Principles. 
Documents and updates financial systems policies and procedures.
Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education
Bachelor’s degree in accounting or finance or equivalent combination of education and experience required.  

Licenses/Certifications
None

Experience
Minimum of five years of finance and accounting experience consolidating multiple companies required.
Minimum of five years of experience administering financial planning, analytic and dashboarding software required. Experience with Vena and Power BI preferred.
Experience developing effective financial reporting and KPIs preferred.
Strong knowledge and proficiency in Microsoft Office, Oracle and financial reporting systems preferred.

Skills/Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. 
Must be able to maintain confidentiality.
Ability to work in a team environment and participate as an active team member.
Effective oral and written communication skills.
Must have analytical, statistical, personal organization, and problem-solving skills.
Able to organize, prioritize, and execute a variable workload and multiple priorities.
Must have good customer service and interpersonal skills.
 

Salary Range:  $86,341 – $92,982

PLEASE NOTE:  This range is based on national averages and may be different based on the specific location of the role.

APPLY HERE

Photographer

Simply Recipe is looking for Photographers. Check out the description and apply below

Simply Recipes is looking for freelance food photographers to cook, style, shoot and edit recipes and other food-related content while adhering to our brand guidelines. Recipe photography includes both method/process as well as the finished recipe. This individual must have a passion for photography and food, with an eye for food styling, composition, and foundational culinary knowledge. You will be working remotely out of your own home/studio on a per-assignment basis.

We are looking for a wide variety of diverse cuisines to be photographed and are open to photographers who are experts in specialized cuisine.Examples of Simply Recipes’ aesthetic:

About Your Contributions:

  • Photograph/style finished recipe, as well as various stages of cooking process for each recipe from start to finished product in accordance with style guide
  • Determine and use appropriate lighting, composition, background, and equipment (as well as any additional specifications) to ensure quality shooting in accordance with style guide
  • Gather fresh, photogenic ingredients and cook using appropriate props, technique, and equipment as provided in the photo brief.
  • Follow direction from and collaborate with Photo Director to work efficiently and meet project deadlines
  • Edit and retouch photos

About You:

  • 3+ years professional experience with food photography, food styling and retouching
  • Extensive knowledge of lighting food, both naturally and artificially
  • Intermediate/advanced home cooking experience preferred
  • Access to, and proficiency with Photoshop, Lightroom
  • A portfolio of food photography that demonstrates the above knowledge
  • Ability to work well independently

APPLY HERE

Content Marketing Manager

Dalet is looking for a Content Marketing Manager if you have the skills to perform the duties outlined below please apply.

Reporting into the Director of Marketing, Operations & Content, you will work with the global marketing team to add value to our buyers journey and customer lifecycle. You will be responsible for defining a clear editorial plan and creating imaginative and compelling content that converts, from product pages to customer stories, blogs, white papers, social media posts, emails, presentations, and other content. You will work cross-functionally both within and outside of the marketing team to develop the Dalet brand voice and POV. 

Responsibilities

  • Own the Dalet content strategy, brand voice and POV 
  • Define a shared editorial plan with clear objectives 
  • Drive asset development, using internal and external resources 
  • Write, review, edit, and update content for the Dalet website, blog, bylines, emails, website, social accounts, long-form assets and campaign landing pages 
  • Manage Dalet social media accounts 
  • Grow the company subscriber base (newsletters and social media) 
  • Utilize SEO best practices to increase site traffic 
  • Oversee reporting and metrics to ensure KPIs are met 
  • Monitor best practices and new trends to continuously elevate our standards

Requirements

  • Passionate about content, storytelling and how to maximize impact in a digital world 
  • Minimum of 3 to 5 years of experience in a content marketing role 
  • Excellent English writing, editing and proofing skills – please have writing samples to share 
  • Interest in media technologies, especially content management tools and platforms 
  • Understanding of B2B enterprise software audience and SaaS business 
  • Self-starter who can work independently, but also collaborate with the broader team 
  • Positive attitude, high energy, attention to detail and ability to drive projects 
  • Experience with the below platforms and tools will be considered as a plus: 
    • CMS systems such as WordPress 
    • Marketing automation platforms such as HubSpot 
    • Graphics software such as Adobe InDesign and Illustrator 
    • Presentation design software such as PowerPoint or Keynote 
    • Web analytics platforms such as Google Analytics 
    • Social media platforms such as LinkedIn, Twitter, Facebook, Instagram 
  • Bachelor’s degree in journalism or English or communication / marketing
  • Additional languages a plus

APPLY HERE

Senior Ecommerce Manager

Future is looking for a Senior Ecommerce Manager check out the requirements for the position below.

Job Summary & Purpose

You will be responsible for the management (alongside the Head of Digital Optimisation) and growth of the primary digital channel to market (www.MagazinesDirect.com) and also to develop other digital channels to market that compliment the consumer strategy.

You will work with the Consumer Marketing Director to devise, develop and implement an appropriate marketing and development strategy in order to deliver a customer-orientated and cost-effective route to acquire print, digital and bundle subscribers, and sell single issues and other related items across multiple verticals.

You will also line manage your direct reports to achieve channel objectives and performance.

Key role responsibilities

  • Work with the Consumer Marketing Director to set the overall strategy and objectives for the MagazinesDirect.com site and team
  • Work closely with the acquisitions, retention and content teams to plan acquisition and campaign activity to drive traffic to the site
  • Create a future product vision for subscriptions, events selling, content and merchandise defining a roadmap, increasing revenues and ensuring this remains in line with changing business goals
  • Manage and maximise opportunities to increase targeted traffic to the site through a variety of channels including; affiliates, PPC, SEO, brand sites, email, display etc. to ensure they deliver a demonstrable ROI & compliment our overall go to market approach
  • Lead new product inventory initiatives from conception, completion and bringing to market, working closely with Brand Directors to assess ideas, demand, potential ROI and post-completion success
  • Actively develop, bring to market and manage other digital channels which extend our consumer reach and bring new customers to Future
  • Work with the Head of Digital Optimisation to brief project or development requests internally/externally and assess ROI.
  • Continually refine and optimise the customer experience through to purchase, to improve conversion rates via A/B testing and other UX practises.
  • Monthly eCommerce update for Directors and ad-hoc weekly update for subs team

Requirements

What do I need to succeed?

  • Experience of working within a previous e-Commerce management channel role
  • Commercially aware (profitability, ROI, LTV)
  • In depth knowledge of digital marketing channels & experience of content management systems
  • Previous experience using web analytics and other tools to identify opportunities for improvement
  • Excellent communication skills
  • Creativity and problem solving skills
  • Excellent organisational skills and good attention to detail
  • The ability to work well as part of a team
  • Drive, motivation and enthusiasm
  • The ability to meet deadlines and work under pressure
  • Budget awareness and good business sense
  • Forward thinking
  • Experience of managing a team
  • Proven ability to deliver excellent results
  • Educated to degree level

Desirable

  • Experience of working within a Subscriptions related role within the publishing industry
  • Related professional marketing qualifications
  • Degree in a marketing related area

Benefits

What will I get in return?

As well as our standard benefits, we have a number of awesome perks available to our staff including:

  • Unlimited paid time off (yes you read that right!)
  • A share in our success- every member of staff receives a profit pool bonus at the end of our financial year
  • Free digital magazine subscriptions and access to back copies of our print magazines and bookazines
  • Regular staff socials arranged by our wonderful Employee Community & Culture committees
  • Huge opportunities to learn and develop whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues

APPLY HERE

Bookkeeper

Two Roads is looking for a part-time bookkeeper. If you have the skills then check out the requirements below and apply.

At Two Roads, we’re committed to empowering business owners to understand their financials and grow their business. Our dedicated bookkeepers become students of their clients’ businesses, providing support and guidance. As remote employees, they value autonomy, but also know how to work well with others and have fun. If you’re committed to pursuing financial clarity and want to play an active role in the success of small businesses, Two Roads needs you!

Why choose Two Roads? 

  • Flexibility – get work done when it fits into your schedule (while still being responsive to clients and teammates during normal business hours, and meeting deadlines)
  • Autonomy – self-starters rejoice!  No micromanaging here. 
  • Great Team Culture – teammates with a broad range of experience and skills that are willing to help with any questions you may have. 
  • Growth Potential – enjoy a culture where opportunities for excellence and efficiency come from all levels of the organization, which result in personal and professional growth. 

What you’ll be doing: 

  • Bank, Credit Card, and Loan reconciliations
  • Journal Entry postings 
  • Review of P&L Statements and Balance Sheets
  • Production of Monthly Financial Statements
  • Performance of Sales Tax and other Tax-Related Issues
  • Processing Accounts Receivable / Accounts Payable
  • Syncing data across multiple software applications to ensure accuracy
  • Historical clean-up projects (as needed)
  • Management of requests in a timely manner
  • Communicating with clients and/or teammates in a timely manner

The skills and qualifications you’ll need to succeed:

  • Passionate about financials
  • 4+ years of bookkeeping or accounting experience
  • Extreme organization and strong decision-making skills
  • Fast learner and open to new ideas
  • Clear, concise, and kind communication skills through all mediums: video conference, email, phone, and text
  • Understanding of business models
  • Comfortable working in a broad range of softwares
  • Ability to work from home, 30+ hours/week

Two Roads bookkeepers are:

  • Responsive to clients and teammates Monday-Friday, 9am – 5pm EST via email and phone
  • Able to give an answer at any time to the financial well-being of clients
  • Self-starters: They find the answer. They know how to get help when it’s needed
  • Able to work autonomously. We don’t micromanage
  • Committed to getting work done on time
  • Quick learners as it relates to new software
  • Friendly, helpful, and humble

It’s a bonus if you:

  • Have previous remote work experience
  • Know a thing or two about QuickBooks Online
  • Full charge bookkeeping experience with multiple clients
  • Value flexibility and have a strong desire to work from home

Minimum Level of Education Required

2 year degree (AA, AS, etc.)

Experience Level

4+ years of bookkeeping or accounting experience

Our Interview Process:

A strong foundation is what makes an organization successful, and at Two Roads, every person on our team is that foundation.  It’s for this reason that we strive, through all steps of the interview process, to ensure that every new team member aligns with our values and culture so it’s a win-win for everyone.  

An overview of our interview process: 

  • Online Application
    • This application could take 1+ plus hours to complete, and you can’t save as you go, so plan to complete this in 1 sitting. 
    • You’ll need your resume handy in an electronic format. 
    • You may be asked to record a video of yourself. 
  • We will review your application and when we see a potentially great fit, we’ll follow up with either an initial video interview or a in-depth video questionnaire. 
  • Once we’ve discovered your values, goals, and vision align with ours, a second video interview will take place with your potential Team Lead and a team member, where you will have an opportunity to discover if we’d be the right fit for you. 
  • At this point we’ll check references and if all of that checks out, a final video interview will take place with the upper management of Two Roads to answer any final questions either party may have to ensure a win-win. 
  • We’ll then perform a background check, draft the offer letter, finalize details on start date, etc., and get started!

Paid Social Specialist

Action Network is looking to fill a Paid Social Specialist position. Please check the requirements and apply below.

We are looking for an Associate Media Buyer with experience in user acquisition and content marketing. The sports betting industry is crowded, and we need new and creative campaigns to break through the noise. Whether the goal of a campaign is to drive installs, further engagement, or reconnect with lapsed subscribers, the Associate Media Buyer will assist in the execution. The ideal candidate will be analytical, entrepreneurial, and take calculated risks. Responsibilities will vary from executing campaigns in platforms, to managing agencies and partners, to identifying new platform opportunities for subscriber growth and retention, to creating and executing on content distribution strategies.

Responsibilities

  • Planning and executing campaigns in social media (Facebook/Instagram, Twitter, etc), Google, and other top mobile platforms
  • Identify areas of opportunity (growth, retention, awareness) that can be impacted through our digital channels and create and execute plans to drive impact
  • Manage marketing efforts across various digital channels on multiple formats such as video, interstitial, and banners
  • Design campaigns for acquisition, engagement, and awareness keeping in mind important factors such as lifecycle of subscribers, seasonality, costs, competition, etc.
  • Assist with content strategy, including distribution and optimization
  • Own the relationships with digital media partners and creative agencies
  • Identify and evaluate new platform opportunities
  • Stay up-to-date on latest developments in digital media industry

Qualifications

  • 1+ years of media buying in Social Media, Search and/or Display
  • Passion for sports and/or sports betting
  • Mix of mobile performance marketing and content marketing
  • Entrepreneurial mindset (self-motivated, tenacious, fearless, willing to take bi risks, resourceful, no handbook necessary)
  • Experience effectively driving user acquisition including owned media, earned media, paid acquisition and content marketing with end-to-end attribution
  • Experience defining and executing A/B tests and experiments
  • Demonstrated ability to think strategically, communicate effectively and simultaneously drive tactical execution
  • Excellent analytical skills and experience using data to find meaningful and actionable insights

Benefits:The company offers a competitive health insurance package with great benefits, including unlimited vacation and a competitive 401k Plan. The benefits plan presently includes Medical, Dental, Vision coverage, Supplemental life insurance and Long / Short-term disability coverage.

APPLY HERE

Program Coordinator

Check out the the program coordinator position with the March of Dimes.

 ResponsibilitiesResponsibilities:Management of Amplifund Grants Management Database (Implementation and Maintenance), Sponsored Programs Exceptions Committee (SPEC), Sponsored Programs Reporting, and Data Analytics. Track grant activity and maintain database through Amplifund grants management system and excel sheets. Prepare weekly activity reports for management as necessary.Provide support to project directors and staff throughout prospecting and proposal development process for assigned sponsored program applications and contracts. Assist staff with, interpreting sponsor guidelines and restrictions, aide in proposal development and clearance of proposals and budgets in accordance with MOD policies, federal regulations and funder guidelines. Manage administrative aspects of grants such as facilitating signatures on grants and contracts using docusign and other grant agreement portals. Serve as liaison between relationship manager and sponsored program office.Responsible for assisting Post Award Manager with the management and compliance of data use agreements (DUA’s), HIPAA compliance, Human Subjects Research Protection and IRB compliance. The coordinator will also assist the director with ensuring all sponsored program policies, processes, procedures, and workflows are up-to-date.Perform other basic pre- and post-award duties and special projects as assigned by supervisor and internal procedures.
Position QualificationsQualifications:A minimum of 2-4 years of directly related work experienceFour year college degree or equivalent experienceKnowledge and understanding of sponsored program pre-award and post-award procedures and requirementsHighly proficient skills in Microsoft Office, especially Excel are requiredComprehensive knowledge of HIPAA Compliance, Human Subjects Protection Compliance & Data Use AgreementsDemonstrated experience handling multiple projects and deadlines and ability to multi-taskStrong interpersonal and communication skills and the ability to work effectively in a collaborative enviornmentHigh ability to show discretion and handle sensitive and confidential informationDetail oriented
APPLY HERE

School Social Worker

School Social Worker

Join our team of highly-qualified speech-language therapists, physical therapists, occupational therapists, school counselors, school social workers, and school psychologists. You’ll enrich kids’ lives every day while enhancing your own!

Position Overview:

Therapists are responsible for providing IEP-based Mental Health services to K-12 students in a virtual manner.

Job responsibilities for School Social Workers:

  • Provide direct mental health counseling services in accordance with the mandated IEP
  • Conduct comprehensive evaluations for initial eligibility or re-evaluations
  • Complete daily SOAP notes
  • Complete monthly or quarterly progress reports
  • Attend IEP meetings and submit IEP paperwork as needed

Required Qualifications:

  • Professional Social Work License
  • School Social Worker Certification
  • Minimum of 10 hours daytime availability
  • Minimum of 1 year IEP experience (post-master’s) working in a school-based setting Job

Benefits:

  • Work from home – there is zero commute time!
  • Be your own boss and manage your own caseload
  • Therapist has the ability to choose the number of hours according to his/her preference
  • Competitive pay
  • Excellent training from highly qualified lead clinicians
  • Outstanding ongoing technical and clinical support from GT Support Team
  • Online assessments and evaluation resources are available in our library free of charge
  • Gain access to a complete online resource library of fun and engaging activities for you and your students to enjoy
  • An online team of like-minded friends, mentoring lead therapists, and dedicated school relationship managers help make your job easier

Required Skills:

  • Self-motivated and eager to create a positive difference in the lives of students
  • Strong communication skills and dedicated to working collaboratively with an interdisciplinary team and support staff
  • Excellent organization, problem-solving, and time management skills
  • Sufficient technological skills including the ability to learn new software and programs, complete digital paperwork requirements, communicate effectively via email, and has a willingness to learn new skills/complete basic troubleshooting

APPLY HERE

Marketing Assistant

SUMMARY: This position provides administrative support to Full Circle’s management and marketing team. Primary duties will include high call volume handling at times, marketing outreach, assisting accounts receivable, social media management and data entry.

ESSENTIAL FUNCTIONS:

  • The below statements are intended to describe the general scope of work being performed by this position. This is not a complete listing of all duties and responsibilities required. Other duties may be assigned.
  • Provide administrative support to the CEO, management and marketing team
  • Making and returning a high volume of calls for the Ticket to Work program
  • Marketing outreach
  • Assist Accounts Receivable and Accounts Payable when needed, submitting compiled documents and invoices to funders such as state vocational rehabilitation agencies
  • Assist with managing social media platforms

OTHER FUNCTIONS MAY INCLUDE:

  • Research internet, newspapers, agencies, and other resources for job leads for the Ticket to Work program
  • Outreach to potential partners/states and explain FCES services
  • Initiate and maintain ongoing personal contacts with a variety of business and industry representatives
  • Perform other duties as assigned

EDUCATION and/or EXPERIENCE:

  • High School Diploma required; preference given with AA or BA/BS in Human Services Field
  • Bilingual preferred
  • IT experience preferred

QUALIFICATION REQUIREMENTS:

  • Knowledge of office management systems and procedures
  • Microsoft 365 experience (OneNote, Teams, Outlook, Excel, Word, PowerPoint)
  • PC proficiency
  • Experience in Accounts receivable, Accounts Payable and collections
  • Experience in a call center environment, marketing and/or sales
  • Excellent time management skills and the ability to prioritize work
  • Strong attention to detail and problem-solving skills
  • Must be able to maintain confidentiality
  • Must be able to pass a Social Security Suitability clearance and drug test

LANGUAGE SKILLS:

  • Ability to effectively communicate in oral and written communication to beneficiaries, internal staff, external stakeholders, and providers.
  • Ability to effectively present information and respond to questions from internal staff, beneficiaries, external stakeholders, and providers.

MATHEMATICAL SKILLS:

  • Ability to perform basic mathematical operations to include addition, subtraction, multiplication and division. Ability to compute rate, ratio and percentage.

APPLY HERE

Remote Transcription Opportunities

NCC is looking for remote transcriptionists. Please check below for information regarding their positions.

NCC’s work ranges from health/medical, legal, and academic content to financial, public policy, government legislature, and investigations/hearings. We produce verbatim transcripts for our clients on fast turnarounds, so accuracy and typing speed are critical. Remote transcription work is a great opportunity to exercise your language, grammar, writing, and communication skills.

Transcribing for NCC is a flexible job: As long as you are maintaining the minimum required amount of audio minutes, you can decide when and where you work. A Computer running Windows 7, OS X, or higher, and high-speed internet connectivity are required. We will provide you free transcription software and give you tips on how to improve your speed and accuracy.

NCC’s minimum hours requirement is 3 hours of audio (180 minutes) per week. Based on our internal measurements, 3 hours of audio takes approximately 12 hours to transcribe. This is just an average, and may be more or less based on experience and your individual skills. The initial standard rate is $40.00 per audio hour after a brief training period with the possibility of increased pay for same day/daytime availability based upon consistency, reliability, and quality.

Qualifications, preferred but not necessary:

  • Degree(s) in English, creative writing, public policy, health/medical research, or the social sciences
  • Transcription and/or captioning experience
  • Experience with AP, MLA, and/or Chicago Style guidelines
  • Demonstrated ability to work independently and meet strict deadlines
  • Clear and professional written and verbal communication skills
  • Intermediate computer proficiency/ability to independently troubleshoot program installations and maintenance
  • We do also occasionally accept translation work. Foreign language proficiency a plus!

Talent Onboarding Coordinator

Main Purpose of the Role – This position supports the sourcing, onboarding and engagement functions of the talent management group. This includes assisting movement of Independent Contractor candidates through application, interviewing and assessment, contracted contenders through onboarding and learning, and thereafter facilitating compliance, engagement and support of active Transcriptionists and Digital Reporters.

Behavioral Expectations

  • Work collaboratively with colleagues, exhibiting Company values.
  • Ensure that all communications are handled in a professional, timely and courteous manner.
  • Communicate necessary information timely, accurately, effectively and report incidents to management.
  • Welcome change and continuously work to enhance job knowledge while bringing value to role.
  • Take ownership of your work; follow-thru until final resolution.

Key Responsibilities

Onboarding and Engagement:

  • Coordinate offers, start dates and first day experience
  • Facilitate compliance requirements and platform access/entry
  • Coordinate handover to and movement through to Quality Development
  • Process IC release from quality development
  • Process IC separation
  • Support ICs outside of scheduling and performance management areas
  • Support ongoing and one-off IC engagement program activities

Sourcing:

  • Manage sourcing email and voicemail inboxes
  • Move candidates through the ATS funnel
  • Assess candidate application materials
  • Schedule interviews for selected candidates
  • Interview candidates and make hiring recommendations
  • Support other sourcing activities and initiatives

Skills and Competencies  

  • Proficient in professional use of MS Office applications
  • Typing speed of 40+ WPM
  • Excellent verbal and written communication skills
  • Ability to easily learn and use new software applications
  • Support service oriented with strong interpersonal skills
  • Dedicated professionalism with the ability to respond promptly and accurately
  • Ability to retain details and process work accordingly
  • Proactive and motivated to communicate and solve problems
  • Able to work independently in strict alignment with a team
  • Excellent hearing and ability to easily discern details and speakers within audio recordings

Required 

  • Experience 1+ year experience in customer service, HR, recruiting and/or administration
  • AA Degree or 3+ years’ experience 

Preferred

  • Experience with ATS, surveying and scheduling tools 
  • Bachelor’s degree

APPLY HERE

QA Specialist – Legal

Allegis Transcription is looking for a QA Specialist with legal experience. Please look at the requirements and position overview below.

Position Overview

The Legal QA Specialist acts as a quality assurance and development expert, conducting assessments of new hires and subsequent feedback coaching sessions, as well as ongoing quality assessments for existing transcriptionists and Digital Reporters. The QA Specialist works to ensure the quality promise to our customers is met and that performance improvement measures are followed. Assessment work is conducted within the established parameters of quality judgment, and consistent communication regarding these parameters on behalf of the QA team is required.
Accountabilities:• Efficiently and effectively conduct QA and QD assessments in accordance to established standards and protocols.• Consistent representation of Allegis and Veritext IC talent brand as highly engaged, knowledgeable and personable.
Schedule: The Quality Assessment Specialist will work a schedule of 40 or more hours per week, Monday through Friday. Whether working at home or in the office, the position is expected to support ICs and team members, as well as connect with other work groups. Overtime work on evenings and/or weekends may be required on occasion.
Essential Job Responsibilities:• Conduct QA Assessments of new and existing Transcriptionists’ work product.• Conduct QA Assessments of new and existing Digital Reporters’ work product.• Prepare and deliver feedback for review.• Conduct transcription performance coaching sessions through email, phone and Zoom.• Act as expert resource regarding coaching quality standards and requirements.• Provide quality development exercises and feedback for new transcriptionists.• Follow established processes and service level agreements.• Work within established production levels for various tasks.• Track and report information as requested.• Provide special task transcription support as assigned and in accordance to business needs.• Assist with other projects as assigned by managers.Job Requirements: Education, Training and Experience:• Legal Transcription experience: 2+ years.• Transcription QA, supervision or management experience• Minimum Education: High school Diploma.• Recommended Education: AA Degree or equivalent.• Microsoft Office Suite experience at an Intermediate/Advanced level.• Keyboarding at 60+ wpm.• Excellent grammar, spelling and punctuation skills.• Able to listen to recordings and ascertain accurate transcription of audio.• Customer service or similar experience, ability to communicate and support.• Experience providing written and direct feedback/information.
Other Requirements:• Suitable work from home environment.• High-speed internet.• Exceptional attention to detail and ability to be consistent.• Ability to strictly adhere to guidelines and requirements.• Excellent verbal and written communication skills, strong communication and interpersonal skills.• Ability to sit for extended periods of time.• Excellent hearing.• Suitable work from home environment.• High-speed internet.• Exceptional attention to detail and ability to be consistent• Ability to strictly adhere to guidelines and requirements.• Excellent verbal and written communication skills, strong communication and interpersonal skills. • Ability to sit for extended periods of time.• Excellent hearing.

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AP SPECIALIST

Addision Group is looking for a AP specialist. Look at the requirments below.

Role: AP Specialist
Type: Contract
Location: 100% Remote

Company Description: 
They specialize in home delivery meals that can be personalized depending on diet.

  • Opportunity to work 100% remote!– their corporate is in New York, and flexibility to work earlier/end earlier or start later/work later (since they have people on different time zones) 

Daily Duties:

  • 100% data entry driven role, entering and coding invoices that come in (not going to be any vendor reconciliation etc) 
  • Will be 800-1000 invoices weekly
    • Technical Skills
      • Nice to haves: Oracle
      • Non-negotiables: high volume processing
  • Soft Skills: Easy to get along with, sharp, reliable
  • Systems: Oracle

Job Details

  • Contract length: 4-6 weeks minimum, could absolutely be extended

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Data Entry Specialist

Wider Circle is looking for a Data Entry Specialist if you have data entry skills and looking to join a great company. Check out the requirements and apply below.

Wider Circle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life. Seeking a Data Entry associate that will be responsible to enter large amounts of health related data from various sources into the computer system for storage, processing and data management purposes. At Wider Circle we are proud to be a drug free company and the selected candidate must pass a criminal background check and drug test.

  • Prepare, compile and sort documents for data entry
  • Check source documents for accuracy
  • Verify data and correct data where necessary
  • Obtain further information for incomplete documents
  • Update data and delete unnecessary files
  • Combine and rearrange data from source documents where required
  • Enter data from source documents into prescribed computer database, files and forms
  • Scan documents into document management systems or databases
  • Check completed work for accuracy
  • Store completed documents in designated locations
  • Respond to requests for information and access relevant files
  • Comply with data integrity and required HIPAA requirements
  • All other duties as assigned.

Requirements

  • High school diploma
  • 1 year of experience with large amounts of data entry.
  • Experience with insurance health plan data preferred.
  • Proficient in relevant computer applications such as Google Suite.
  • Accuracy and attention to detail is essential
  • Excellent organization and time management is required
  • Accurate keyboard skills and proven ability to enter data at the required speed
  • Experience working in a fast paced environment with short deadlines

Benefits

  • Competitive Benefits
  • Paid time off
  • Opportunity to make the world a better place

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Development Assistant

Institute for Sustainable Communities is seeking an Development Assistant. Please check the requirements and responsibilities and apply below.

Position Scope

This position will work from a fully virtual/home office during working hours that align with Eastern or Central U.S. time zones. 

Key Responsibilities

Business Development/Fundraising

  • Assist with tracking opportunities, researching prospects, and preparing proposals and reports. 
  • Process and acknowledge gifts and pledges promptly.
  • Track pre- and post-award funder deadlines, requirements, and reporting.
  • Assist with fundraising appeal production including updating donor lists, editing, printing, mailing, and managing the task timeline.
  • Support donor stewardship including thank yous, invitations, and feedback surveys.
  • Help organize and staff in-person and virtual events and campaigns, including scheduling, invitations, logistics, and follow-up.

Knowledge Systems

  • Maintain and regularly update systems, resources, and tools, documenting best practices and lessons learned.
  • Maintain Salesforce/CRM system (donor and contact database) including data entry, report preparation, analysis, documenting protocols and processes.
  • Maintain funding information in Salesforce and reconcile periodically with ISC’s Finance team.
  • Collect data and maintain databases related to fundraising, metrics, and outcomes and support the development of periodic internal and Board reports.
  • Maintain electronic filing system (ensure good order, accessibility, and consistent naming conventions) and purge as necessary.

Administrative Support

  • Schedule/confirm meetings, provide meeting support, and arrange travel for the VP of Development. 
  • Monitor and ensure responsiveness to department emails, phone calls, and other inquiries as necessary.
  • Assist with the preparation of project documents (reports, work plans, project summaries, etc.), consulting agreements, and drafting correspondence, and other written collateral.
  • Take meeting notes, participate in webinars and trainings, and share learnings with the team.
  • Order and track team-related supplies.
  • Other duties as assigned.

Requirements

  • Two to four years of relevant professional experience
  • Bachelor’s degree or equivalent experience
  • Values and strives to demonstrate values of equity, diversity and inclusion
  • Outstanding administrative and organizational skills that reflect a customer service focus and attention to detail
  • Familiarity with nonprofit fundraising, events, and proposal development
  • Excellent interpersonal, oral, and written communication skills
  • Ability to work both independently and collaboratively as a contributing team member and with people at all levels within the organization
  • Ability to work under pressure, adapt to changes in the work environment, and manage competing demands
  • Excellent skills in Microsoft Office suite, specifically PowerPoint, Word, and Excel, Google platforms, and data and information management systems. Experience working in Salesforce is a plus.
  • Must be able to work remotely effectively
  • Flexibility, graciousness under fire, and a sense of humor
  • Commitment to the ISC mission and goals

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